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Issue Summary\r\n\r\nJira does not have a limit for the number of issues that can be linked to a single issue.\r\nThis allows a single Jira issue to have unlimited issues linked.\r\nThis can lead to OutOfMemoryErrors and sequential Full GCs.\r\nh3. Steps to Reproduce\r\n # Create 5000+ issues in Jira\r\n # Link 500+ issues to a single issue;\r\n # Try to load the issue that contains 500+ Issue Links;\r\n\r\nh3. Expected Results\r\n\r\nJira should load the Issue Links in batches to avoid memory exhaustion. \r\nh3. Actual Results\r\n\r\nJira will load all Issue Links in memory and cause several sequential Full GCs.\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available\r\n\r\nArticle with steps to get the counts: \r\n\r\n* [How to find the issues with most issue links or comments in the database|https://confluence.atlassian.com/jirakb/how-to-find-the-issues-with-most-issue-links-or-comments-in-the-database-1072207097.html]\r\n\r\nGuardrails recommends staying below 1,000 issue links per issue:\r\n\r\n* [Jira Software guardrails|https://confluence.atlassian.com/adminjiraserver/jira-software-guardrails-1141488685.html]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i365an:","customfield_10651":null,"customfield_14734":"1|i365h3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i35gxr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i365gv:","customfield_10653":null,"customfield_10401":null,"summary":"Limit the number of linked issues in a single Jira issue.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158776","self":"https://jira.atlassian.com/rest/api/latest/issue/2158776","key":"JRASERVER-79490","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13031","value":"S","id":"13031","disabled":false},"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/36920","id":"36920","name":"Troubleshooting and Support Tools (ATST)","description":"Component is excluded for Server DoS work. 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Issue Summary\r\n\r\nReviewing the PostgreSQL logs, there is an \"relation ao_274afe_upm_notif does not exist\" error related to UPM.\r\nh3. Steps to Reproduce\r\n # Install Jira 11.3.8 (bundled with UPM 8.0.21) or Jira 11.3.10 (bundled with UPM 8.0.23), connecting it to a PostgreSQL database\r\n # Once Jira is installed and up and running, review the PostgreSQL log (not the Jira log) and notice the error.\r\n\r\n(i) It might be that the error does not appear in the logs right away, so wait a few hours before checking.\r\nh3. Expected Results\r\n\r\nNo error in the PostgreSQL logs related to UPM. \r\nh3. Actual Results\r\n\r\nThe exception below is thrown in the PostgreSQL log file (not in the Jira logs):\r\n{noformat}\r\n2026-08-11 15:59:10.069 -03 [61878] ERROR:  relation \"ao_274afe_upm_notif\" does not exist at character 15\r\n2026-08-11 15:59:10.069 -03 [61878] STATEMENT:  SELECT 1 FROM AO_274AFE_UPM_NOTIF WHERE 1=0 {noformat}\r\nLooking at the statement above, seems the code is missing to add the table name in between double-quotes, which is needed for AO tables in the PostgreSQL database.\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.\r\n\r\nApparently, this error also does not affect Jira or UPM functionalities.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qnqv:","customfield_14734":"1|i4qnx3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4phdg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qnwv:","customfield_12830":null,"customfield_10401":null,"summary":"\"relation ao_274afe_upm_notif does not exist\" error in Postgres logs","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1988465","self":"https://jira.atlassian.com/rest/api/latest/issue/1988465","key":"CONFSERVER-93201","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/106525","id":"106525","description":"","name":"8.5.5","archived":false,"released":true,"releaseDate":"2024-01-16"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nExport to PDF throws HTTP Error 500, Caused by ConcurrentModificationException, when more than one request is done at the same time.\r\nh3. Steps to Reproduce\r\n # Have a Confluence instance\r\n # Have two or more users requesting the same page to be exported to PDF at the same time.\r\n ## Or automate the process of exporting pages having the same page listed multiple times.\r\n\r\nh3. Expected Results\r\n\r\nAll users download the PDF file with page export.\r\nh3. Actual Results\r\n\r\nConfluence throws HTTP Error 500. After the first error is not possible to export any other pages to PDF.\r\n\r\nIn access logs, it is possible to see the requests that happened at the same time.\r\n{code:java}\r\n[30/Aug/2023:12:02:26 +0000] test 10.56.122.50 curl/7.87.0 10.56.122.50 GET GET /confluence/spaces/flyingpdf/pdfpageexport.action?pageId=184071 HTTP/1.1 61743 500 http-nio2-8090-exec-505 184 132\r\n[30/Aug/2023:12:02:26 +0000] test 10.57.148.97 curl/7.87.0 10.57.148.97 GET GET /confluence/spaces/flyingpdf/pdfpageexport.action?pageId=184071 HTTP/1.1 61743 500 http-nio2-8090-exec-410 213 164\r\n[30/Aug/2023:12:02:26 +0000] test 10.57.148.82 curl/7.87.0 10.57.148.82 GET GET /confluence/spaces/flyingpdf/pdfpageexport.action?pageId=184071 HTTP/1.1 61743 500 http-nio2-8090-exec-331 136 88\r\n{code}\r\nFrom the Confluence error, we can see the following:\r\n{code:java}\r\ncaused by: java.lang.RuntimeException: com.atlassian.confluence.importexport.ImportExportException: Failure while rendering the /templates/extra/pdfexport/completeexport.vm\r\nat com.atlassian.confluence.extra.flyingpdf.sandbox.SandboxPdfExporterService.createDocument(SandboxPdfExporterService.java:310)\r\n...\r\ncaused by: com.atlassian.confluence.importexport.ImportExportException: Failure while rendering the /templates/extra/pdfexport/completeexport.vm\r\nat com.atlassian.confluence.extra.flyingpdf.html.RenderedXhtmlBuilder.createCompleteExportHtml(RenderedXhtmlBuilder.java:319)\r\n...\r\ncaused by: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getResources' in class com.atlassian.confluence.extra.flyingpdf.impl.PdfResourceManager threw exception java.util.ConcurrentModificationException at /templates/extra/pdfexport/completeexport.vm[line 7, column 30]\r\nat org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:342)\r\n...\r\ncaused by: java.util.ConcurrentModificationException\r\nat java.base/java.util.ArrayDeque.nonNullElementAt(ArrayDeque.java:271)\r\n{code}\r\nChecking the stack trace until we find the getResources we can see the following:\r\n{code:java}\r\nCaused by: java.util.ConcurrentModificationException\r\n\tat java.base/java.util.ArrayDeque.nonNullElementAt(ArrayDeque.java:271)\r\n\tat java.base/java.util.ArrayDeque$DeqIterator.next(ArrayDeque.java:701)\r\n\tat java.base/java.util.AbstractCollection.addAll(AbstractCollection.java:351)\r\n\tat java.base/java.util.LinkedHashSet.(LinkedHashSet.java:169)\r\n\tat com.atlassian.plugin.webresource.models.RawRequest.getIncluded(RawRequest.java:282)\r\n\tat com.atlassian.plugin.webresource.impl.RequestState.getIncluded(RequestState.java:164)\r\n\tat java.base/java.util.Optional.map(Optional.java:265)\r\n\tat com.atlassian.plugin.webresource.impl.helpers.url.ResourceUrlGenerator.generate(ResourceUrlGenerator.java:31)\r\n\tat com.atlassian.plugin.webresource.assembler.DefaultWebResourceSetBuilder.buildDependenciesByPhase(DefaultWebResourceSetBuilder.java:177)\r\n\tat java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:195)\r\n\tat java.base/java.util.Spliterators$ArraySpliterator.forEachRemaining(Spliterators.java:948)\r\n\tat java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:484)\r\n\tat java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474)\r\n\tat java.base/java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913)\r\n\tat java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)\r\n\tat java.base/java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:578)\r\n\tat com.atlassian.plugin.webresource.assembler.DefaultWebResourceSetBuilder.build(DefaultWebResourceSetBuilder.java:158)\r\n\tat com.atlassian.plugin.webresource.assembler.DefaultAssembledResources.peek(DefaultAssembledResources.java:56)\r\n\tat com.atlassian.confluence.extra.flyingpdf.impl.PdfResourceManager.getResources(PdfResourceManager.java:97)\r\n{code}\r\nh3. Workaround\r\n\r\nRestart Confluence to restore the Export PDF functionality.\r\n\r\nThere is no workaround to prevent the ConcurrentModificationException from happening.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3yvfz:","customfield_14734":"1|i3yvmf:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3xpak:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3yvm7:","customfield_12830":null,"summary":"8.5 Backport: Export to PDF throws HTTP Error 500, Caused by ConcurrentModificationException","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2098680","self":"https://jira.atlassian.com/rest/api/latest/issue/2098680","key":"CONFSERVER-100719","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Problem\r\n\r\nIn Confluence 9.2.x or newer environments, we are unable to subscribe team calendar .ics web url wi !WhatsApp Image 2025-08-25 at 6.09.09 PM.jpeg! th Outlook.\r\nh3. Environment\r\n\r\n.Confluence 9.2.6\r\n\r\nOutlook:\r\n\r\n \r\nh3. Steps to Reproduce\r\n # Create a calendar using Confluence team calendar\r\n # Disable \"Turn On Shared Calendar Improvements\" in outlook\r\n #  Use the steps [from here |https://confluence.atlassian.com/conf92/subscribe-to-team-calendars-from-microsoft-outlook-1477576716.html] to create an .ics url and try to subscribe from Outlook, using the steps described under : *Subscribe with one-way synchronization (iCal)*\r\n # We also tried web-based, outlook 365, but noticed the same error.\r\n # We are also not presented with a prompt for username/password\r\n\r\nh3. Expected Results\r\n\r\nWe should be able to see Team Calendar events in Outlook\r\nh3. Actual Results\r\n # We are seeing error : We can't add the calendar for right now. Please try again later\r\n\r\n!WhatsApp Image 2025-08-25 at 5.51.44 PM.jpeg!\r\nh3. Workaround\r\n\r\n_None_\r\nh3. Notes\r\n # We tried to capture packets from a Desktop outlook, but was not successful.\r\n # If we used .ics file generated from Gmail, we noticed the same error.\r\n # However, if we tried using the \"secret address in iCal format\" under gmail, it is read by Outlook without issues","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4gslb:","customfield_14734":"1|i4gsrj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4fm2s:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4gsrb:","customfield_12830":null,"summary":"Unable to subscribe Calendar iCal with Microsoft Outlook (one-way) - Couldnt import Calendar, Try again later","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2128258","self":"https://jira.atlassian.com/rest/api/latest/issue/2128258","key":"JRASERVER-79271","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Summary\r\nProject “Users and roles” page fails to load after adding a service account to a project role. UI shows error: *“Unable to display the results.”*\r\n\r\nh3. Issue Summary\r\nWhen a Jira administrator adds a service account to a project role, the *Project settings → Users and roles* page can no longer load correctly for that project. Instead of displaying the list of users and roles, the UI shows the error message *“Unable to display the results.”* in the bottom‑left corner of the page.\r\n\r\nh3. Steps to Reproduce\r\n # Go to {*}System → User Management → Service accounts{*}.\r\n # Create a service account named {{test_sa}} and grant it full access (all scopes and projects).\r\n # Go to any project and open {*}Project settings → Users and roles{*}.\r\n # Click {*}Add users to a role{*}.\r\n # Search for {{test_sa}} and add it to any project role.\r\n # Reload the *Users and roles* page.\r\n\r\nh3. Expected Results\r\n * The *Users and roles* page loads successfully.\r\n * The service account {{test_sa}} appears in the selected project role.\r\n * No error message is displayed.\r\n\r\nh3. Actual Results\r\n * The *Users and roles* page does not load correctly.\r\n * The UI displays the error message *“Unable to display the results.”* in the bottom‑left corner of the page.\r\n * Project roles and user assignments cannot be viewed or managed via this page.\r\n * In atlassin-jira.log, below error is captured:\r\n{code:java}\r\n2026-01-21 22:44:53,029+0000 http-nio-8080-exec-17 url: /jira/rest/projectconfig/latest/roles/SCRUM; user: admin ERROR admin 1364x651x1 1uw3xg4 10.224.44.23,172.50.0.2 /rest/projectconfig/latest/roles/SCRUM [c.a.p.r.v2.exception.ThrowableExceptionMapper] Uncaught exception 4c43738c-9f28-4a0e-abb3-be2cafaa7ee1 thrown by REST service: Cannot invoke \"com.atlassian.jira.bc.security.login.LoginInfo.getLastLoginTime()\" because \"loginInfo\" is null\r\njava.lang.NullPointerException: Cannot invoke \"com.atlassian.jira.bc.security.login.LoginInfo.getLastLoginTime()\" because \"loginInfo\" is null\r\n at com.atlassian.jira.projectconfig.rest.project.RolesResource.lambda$toUserResponse$9(RolesResource.java:301)\r\n at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:197)\r\n at java.base/java.util.stream.SliceOps$1$1.accept(SliceOps.java:200)\r\n at java.base/java.util.stream.SortedOps$SizedRefSortingSink.end(SortedOps.java:361)\r\n at java.base/java.util.stream.AbstractPipeline.copyIntoWithCancel(AbstractPipeline.java:528)\r\n at java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:513)\r\n at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:499)\r\n at java.base/java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:921)\r\n at java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)\r\n at java.base/java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:682)\r\n at com.atlassian.jira.projectconfig.rest.project.RolesResource.sortAndLimitUserResults(RolesResource.java:293)\r\n at com.atlassian.jira.projectconfig.rest.project.RolesResource.lambda$toRoleMembersResponse$1(RolesResource.java:238)\r\n at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:197)\r\n{code}\r\n\r\nh3. Workaround\r\nFor now, the workaround is to avoid to use service accounts.\r\n*Restore the Project settings → Users and roles page*\r\nIf this bug affects your project, you can restore the page by removing the problematic role–service account association via the Jira API:\r\n # *List project roles*\r\n{code:java}\r\n*GET https://JIRA_URL/rest/api/2/project//role* \r\n{code}\r\n # *Get details for the affected role*\r\n{code:java}\r\nGET https://JIRA_URL/rest/api/2/project//role/ {code}\r\n # *Remove the service account from the role*\r\nUse the {{}} returned in the previous response:\r\n{code:java}\r\ncurl -u \"admin:password\" \\\r\n -X DELETE \\\r\n \"https://JIRA_URL/rest/api/2/project//role/?user=20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nEnabling the dark feature {{com.atlassian.jira.plugin.event.field.refresh}} significantly reduces the risk of this behaviour.\r\n\r\nIf Jira is running, you can [enable the feature through the Jira UI|https://support.atlassian.com/jira/kb/manage-dark-features-in-jira-data-center/]. Enter {{com.atlassian.jira.plugin.event.field.refresh.enabled}} as the dark-feature key.\r\n\r\nIf Jira is not running, you can set the JVM argument {{{}-Datlassian.darkfeature.com{}}}{{{}.atlassian.jira.plugin.event.field.refresh.enabled=true{}}}. After Jira starts, we recommend enabling {{com.atlassian.jira.plugin.event.field.refresh.enabled}} through the UI, so that this flag is persisted in the database and consistent between nodes in your cluster.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qux3:","customfield_14734":"1|i4qv3b:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4poj8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qv33:","customfield_12830":null,"customfield_10401":null,"summary":"Deadlock detected in Jira startup when concurrent cache invalidation and index schema rebuild acquire shared locks.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1063571","self":"https://jira.atlassian.com/rest/api/latest/issue/1063571","key":"JRASERVER-68075","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":13.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"481892","self":"https://jira.atlassian.com/rest/api/2/issueLink/481892","inwardIssue":{"id":"1910202","key":"JRACLOUD-80262","self":"https://jira.atlassian.com/rest/api/2/issue/1910202","fields":{"summary":"Creating a mechanism to undo bulk changes","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11776","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10841","id":"10841","name":"Bulk Operations","description":"Bulk edit, bulk delete, bulk move, bulk migration of issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":6.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=3e8da535b119","name":"3e8da535b119","key":"vorark","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=vorark&avatarId=6936455","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=vorark&avatarId=6936455","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=vorark&avatarId=6936455","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=vorark&avatarId=6936455"},"displayName":"Raj Vora","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=3e8da535b119","name":"3e8da535b119","key":"vorark","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=vorark&avatarId=6936455","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=vorark&avatarId=6936455","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=vorark&avatarId=6936455","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=vorark&avatarId=6936455"},"displayName":"Raj Vora","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-68075/votes","votes":152,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-68075/watchers","watchCount":52,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2018-10-10T18:58:24.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hzpdc7:","updated":"2026-09-16T07:40:50.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"When you perform a bulk change, as of now, one cannot undo this. \r\n\r\nhttps://community.atlassian.com/t5/Jira-questions/How-to-undo-bulk-changes/qaq-p/579482\r\n\r\nhttps://community.atlassian.com/t5/Jira-questions/Can-you-undo-a-bulk-change/qaq-p/912234?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_reply&utm_content=topic\r\n\r\nIt would be helpful to undo these changes. Or at least have JIRA keep a history of bulk changes, say in a customized query, that were performed so you track the issues that were impacted.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzpdif:","customfield_10651":null,"customfield_14734":"1|hzpdd3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzpfwv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzpdd3:","customfield_10653":null,"customfield_10401":null,"summary":"Creating a mechanism to undo bulk changes","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"672930","self":"https://jira.atlassian.com/rest/api/latest/issue/672930","key":"JRASERVER-64868","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":11.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"332056","self":"https://jira.atlassian.com/rest/api/2/issueLink/332056","outwardIssue":{"id":"770164","key":"JRACLOUD-64868","self":"https://jira.atlassian.com/rest/api/2/issue/770164","fields":{"summary":"Make Versions' fields accessible for JQL filtering","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"248631","self":"https://jira.atlassian.com/rest/api/2/issueLink/248631","outwardIssue":{"id":"200800","key":"JRASERVER-29717","self":"https://jira.atlassian.com/rest/api/2/issue/200800","fields":{"summary":"As a user, I would like to be able to use a wildcard on fields like components, versions, assignees, etc ","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"248633","self":"https://jira.atlassian.com/rest/api/2/issueLink/248633","outwardIssue":{"id":"97679","key":"JRASERVER-19775","self":"https://jira.atlassian.com/rest/api/2/issue/97679","fields":{"summary":"Allow ~ Operator for fixVersion field","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To 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Typically, only recently created issues are in this status. Our product teams review these issues regularly.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Needs Triage","id":"10030","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/1","iconUrl":"https://jira.atlassian.com/images/icons/priorities/highest.svg","name":"Highest","id":"1"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"248650","self":"https://jira.atlassian.com/rest/api/2/issueLink/248650","inwardIssue":{"id":"39662","key":"JRASERVER-10692","self":"https://jira.atlassian.com/rest/api/2/issue/39662","fields":{"summary":"Possibility to search issues for NON ARCHIVED or ARCHIVED versions","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"248641","self":"https://jira.atlassian.com/rest/api/2/issueLink/248641","inwardIssue":{"id":"64972","key":"JRASERVER-14588","self":"https://jira.atlassian.com/rest/api/2/issue/64972","fields":{"summary":"Implement Component and Version Schemes","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering 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Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-64868/watchers","watchCount":74,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2017-03-20T10:23:42.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hyhg3r:","updated":"2026-09-16T07:40:44.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This suggestion is for {*}JIRA Server{*}. Using {*}JIRA Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-64868].\r\n{panel}\r\nThere should be the possibility to allow JQL requests for versions.\r\n\r\nTherefore, why not just consider versions as parent issues? (or anything else)\r\nThey would be \"invisible\" in default filters but users could eventually select a type of filter like : \"issues\", \"versions\", \"start date\" and \"release date\" in the basic filters.\r\n\r\nThis is a suggestion, please vote, improve and detail it if you like the idea.\r\n\r\nOtherwise for a workaround :\r\nAs versions cannot be filtered, it'd be interesting to have the possibility to trigger the automatic creation of a new issue every time the \"release\" button is pressed.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyhha7:","customfield_10651":null,"customfield_14734":"1|hyhg4n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyi6lr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hyhg4f:","customfield_10653":null,"customfield_10401":null,"summary":"Make Versions' fields accessible for JQL filtering","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2144349","self":"https://jira.atlassian.com/rest/api/latest/issue/2144349","key":"JRASERVER-79388","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nJira 10.3.18 and 10.3.19 Velocity log flooding for native Jira core methods. The previous fixes were done with respect to the mentioned methods only. I have attached the list of some of the affected methods. [^allowlistmethods.txt]\r\nh3. Steps to Reproduce\r\n # Perform standard operations that trigger Velocity template rendering (e.g., viewing issues, sending emails, creating custom fields, or using bundled apps like Jira Software/Greenhopper).\r\n # Observe the {{{}atlassian-jira.log{}}}.\r\n\r\nh3. Expected Results\r\n\r\nNative Jira core methods (e.g., com.atlassian.jira.user.DelegatingApplicationUser#getName()) should be pre-allowlisted by default and should not trigger \"Method needs allowlisting\" warnings in the logs.\r\nh3. Actual Results\r\n\r\nThe logs are flooded with {{DEBUG MODE}} warnings for native Atlassian methods. Analysis of customer logs identified *248 unique native methods* (including {{{}com.atlassian.jira.{*}{{*}}{{}}}}{*}, {{com.atlassian.greenhopper.}}{*}, and {{{}java.util.*{}}}) that are missing from the internal allowlist.\r\n\r\nAdditionally, some methods already present in {{velocity-default.properties}} (e.g., {{{}com.atlassian.jira.security.JiraAuthenticationContextImpl#getI18nHelper(){}}}) continue to trigger these warnings, suggesting a potential defect in how the allowlist is applied during the \"Strict Monitoring\" phase.\r\n\r\nThe following entries are observed in the *atlassian-jira.log* file:\r\n{code:java}\r\n[velocity] DEBUG MODE: Method needs allowlisting: com.atlassian.jira.user.DelegatingApplicationUser#getName() \r\n[velocity] DEBUG MODE: Method needs allowlisting: com.atlassian.jira.util.JiraUrlCodec#encode(java.lang.String)\r\n[velocity] DEBUG MODE: Method needs allowlisting: com.atlassian.greenhopper.web.rapid.issue.fields.LazyLoadedOption#toString()  {code}\r\nh3. Workaround\r\n\r\n*Manual Allowlisting (May be inconsistent)*\r\n # Edit {{{}$JIRA_INSTALL/atlassian-jira/WEB-INF/classes/velocity-default.properties{}}}.\r\n # Locate the property {{{}introspector.proper.allowlist.methods{}}}.\r\n # Append the missing method(s) to the list, ensuring each entry (except the last) ends with a comma and a backslash ({{{},{}}}).\r\n_Example:_ {{com.atlassian.jira.issue.fields.ImmutableCustomField#getDescription(),}}\r\n # Restart Jira.\r\n\r\n*Turn off velocity allowlist (safe only for Jira 10.x)*\r\n1. Edit $JIRA_INSTALL/atlassian-jira/WEB-INF/classes/velocity-default.properties.\r\n\r\n2. Set introspector.proper.allowlist.enable = true\r\n3. Restart Jira","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ob3j:","customfield_14734":"1|i4ob9r:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4n4r8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ob9j:","customfield_12830":null,"customfield_10401":null,"summary":"After Update to Jira 10.3.18 and 10.3.19 log are flooded with [velocity] DEBUG MODE entries.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"175975","self":"https://jira.atlassian.com/rest/api/latest/issue/175975","key":"JRASERVER-27594","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"106520","customfield_11435":"106520","customfield_11437":"106586","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"133982","customfield_11434":"106493","customfield_17933":null,"labels":["affects-cloud","ho-jql-backend"],"customfield_11433":"116435","customfield_10610":14.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"316782","self":"https://jira.atlassian.com/rest/api/2/issueLink/316782","outwardIssue":{"id":"765124","key":"JRACLOUD-27594","self":"https://jira.atlassian.com/rest/api/2/issue/765124","fields":{"summary":"JQL search for @mentions","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43398","id":"43398","name":"JQL","description":"Issues related to JQL, except those related purely to the search element of JQL; for those use ‘JQL Search’"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":11.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rmolenaar","name":"rmolenaar","key":"rmolenaar","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=rmolenaar&avatarId=2477041","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=rmolenaar&avatarId=2477041","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=rmolenaar&avatarId=2477041","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=rmolenaar&avatarId=2477041"},"displayName":"RoelandA","active":true,"timeZone":"Europe/Berlin"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"136208","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rmolenaar","name":"rmolenaar","key":"rmolenaar","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=rmolenaar&avatarId=2477041","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=rmolenaar&avatarId=2477041","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=rmolenaar&avatarId=2477041","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=rmolenaar&avatarId=2477041"},"displayName":"RoelandA","active":true,"timeZone":"Europe/Berlin"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-27594/votes","votes":439,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-27594/watchers","watchCount":181,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2012-03-21T10:07:56.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwr5xr:","updated":"2026-09-16T07:40:19.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-27594].\r\n {panel}\r\nh3. Problem Definition\r\n\r\nThere is no way to search via JQL to get accurate results in regards to issues / comments were a user has been @Mentioned For example, users have noted that you can sometimes get results for an advanced JQL query such as\r\n{code:java}\r\ncomment ~ currentUser() \r\n{code}\r\nHowever the ~ operator is unsupported for use with that function per [Advanced searching - functions reference - Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-functions-reference-939938746.html#Advancedsearching-functionsreference-currentUsercurrentUser()].\r\n\r\nAlso trying to search with a more basic set of terms like \r\n{code:java}\r\ncomment ~ username\r\n{code}\r\ncan sometimes return results, but it is not providing consistent expected results (sometimes you see @ mentions here but not always), and there does not appear to be a way to search via JQL for message content that includes @mentions\r\n\r\nh3. Suggested Solution\r\n* Creating a JQL function that can search for @ Mentions would be ideal\r\n* Or extending the comment field to be searchable by user accounts mentioned within it\r\n\r\nh3. Why this is important\r\n\r\nIt would be very helpful to be able to search, filter, and generally organize issues where you have been mentioned directly.\r\n\r\nh3. Workaround\r\nNone\r\n\r\nh3. Original description\r\n\r\nWould like to be able to create a filter to track my AT mentions\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwwce7:","customfield_10651":null,"customfield_14734":"1|hwr6d3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwzn0f:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwsu9j:","customfield_10653":null,"customfield_10401":null,"summary":"JQL search for @mentions","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1871011","self":"https://jira.atlassian.com/rest/api/latest/issue/1871011","key":"JRASERVER-73762","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.22,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":9.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/102203","id":"102203","description":"","name":"8.22.6","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/108094","id":"108094","description":"","name":"9.4.21","archived":false,"released":true,"releaseDate":"2024-06-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/107310","id":"107310","description":"","name":"9.12.7","archived":false,"released":true,"releaseDate":"2024-05-08"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"},{"self":"https://jira.atlassian.com/rest/api/2/component/60191","id":"60191","name":"Rate Limiting"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":4.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ad506bb12b8e","name":"ad506bb12b8e","key":"JIRAUSER5461041","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5461041&avatarId=6424630","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5461041&avatarId=6424630","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5461041&avatarId=6424630","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5461041&avatarId=6424630"},"displayName":"Chandra Shekhar Pandey","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ad506bb12b8e","name":"ad506bb12b8e","key":"JIRAUSER5461041","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5461041&avatarId=6424630","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5461041&avatarId=6424630","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5461041&avatarId=6424630","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5461041&avatarId=6424630"},"displayName":"Chandra Shekhar Pandey","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73762/votes","votes":13,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73762/watchers","watchCount":12,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-04-29T06:42:13.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3fggf:","updated":"2026-09-16T07:40:13.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h4. Steps to reproduce the issue\r\n\r\nData Center: (yes)\r\n\r\n# Enabled rate limit.\r\n# Choose *Block all requests* option.\r\n# Open *Version Report* gadget and it shows blank screen:\r\n !Screenshot 2024-05-15 at 3.38.53 PM.png! \r\n\r\nIn atlassian-jira.log, we will observe the following errors:\r\n{code}\r\n2024-05-15 13:40:02,858+0000 http-nio-8080-exec-21 url: /jira/rest/greenhopper/1.0/xboard/plan/backlog/versions.json; user: admin DEBUG anonymous 820x3449x2 - xxx /rest/greenhopper/1.0/xboard/plan/backlog/versions.json [c.a.r.i.requesthandler.logging.RateLimitedRequestLogger] User [admin] has been rate limited for URL [BASEURL/rest/greenhopper/1.0/xboard/plan/backlog/versions.json]\r\n2024-05-15 13:40:02,863+0000 http-nio-8080-exec-6 url: /jira/plugins/servlet/gadgets/makeRequest; user: admin ERROR admin 820x3448x1 xx xxxx /plugins/servlet/gadgets/makeRequest [o.a.c.c.C.[Catalina].[localhost].[/jira]] Unhandled exception occurred whilst decorating page\r\njava.lang.NullPointerException\r\n\tat com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher.addResponseToCacheIfSuccessful(HttpClientFetcher.java:102)\r\n\tat com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher.performRequest(HttpClientFetcher.java:123)\r\n\tat com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher.fetch(HttpClientFetcher.java:73)\r\n{code}\r\n\r\nh3. Expected Behaviour \r\n\r\nThe rate limit blocking option should not impact to any Jira internal functionalities.\r\n\r\nh3. Actual Behaviour\r\n\r\nVersion Report gadget was broken after enabled the rate limit functions and set to blocking all external requests.\r\n\r\nh3. Workaround\r\n\r\nAdd the URL below in the *com.atlassian.ratelimiting.whitelisted-url-patterns* field via *Administration > General Configuration > Advanced Settings*:\r\n{code}\r\n/**/rest/greenhopper/1.0/rapidview,/**/rest/greenhopper/1.0/xboard/config.json,/**/rest/greenhopper/1.0/xboard/plan/backlog/versions.json\r\n{code}\r\n\r\nh3. Notes\r\n\r\nFrom logs it can be identified that user accessing this gadget got Rate limited. All other gadgets loads successfully. Increasing Rate limit helps issue resolve. Article which describes problem and provides solution is [The Version report gadget in the Jira Dashboard is empty|https://confluence.atlassian.com/jirakb/the-version-report-gadget-in-the-jira-dashboard-is-empty-1115672765.html] . However it could be difficult to analyse logs for customers on their own.\r\n\r\nWould it be possible to improve Version Report gadget so that it loads successfully using default rate limit as other gadgets are using ? Probably there might be a need to reduce some HTTP/REST call from gadget or by default increase [Requests allowed and Max requests|https://confluence.atlassian.com/adminjiraserver/improving-instance-stability-with-rate-limiting-983794911.html#Improvinginstancestabilitywithratelimiting-limitingrequestsLimitingrequest%E2%80%94whatit%E2%80%99sallabout] to a higher value.\r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3fgbb:","customfield_14734":"1|i3fghr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3em7r:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3fghj:","customfield_12830":null,"customfield_10401":null,"summary":"Enabling rate limit broke the Version Report gadget 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suggestion is for {*}JIRA Server{*}. Using {*}JIRA Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-8497].\r\n{panel}\r\nh3. Problem Definition\r\n\r\nCurrently JIRA allows all users to clone issues (which can optionally be disabled entirely - see workaround). As a JIRA Administrator, I'd like to restrict the ability to Clone issues to certain groups only.\r\nh3. Suggested Solution\r\n\r\nAdd a *Clone Issues* permission to Permission Schemes.\r\nh3. Workaround\r\n\r\n_(This will disable the Clone feature entirely)_\r\n # Navigate to {*}Administration » Add-ons » Manage Add-ons{*};\r\n # Select *System* (in the add-ons type box);\r\n # Filter by \"issue operation\";\r\n # Click on it, and select \"XX Modules Enabled\";\r\n # Disable the *View Issue Ops Bar Clone Link* module.\r\n\r\nSee KB: [https://confluence.atlassian.com/jirakb/disable-clone-issue-in-jira-747836996.html]\r\n\r\n3rd party apps can provide further enhancement (such as ScriptRunner's [Script Fragments|https://docs.adaptavist.com/sr4jc/latest/features/script-fragments])\r\nh3. Original Description\r\n{quote}The \"Clone this issue\" link doesn't mean anything to most of our users, so it would be nice to be able to remove this link. It should be another permission in the Permission Schemes screen (like the \"Link Issues\" permission)\r\n{quote}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwghkv:","customfield_10651":null,"customfield_14734":"1|hwj9e7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hws0lj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwlqi7:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to disable \"Clone Issue\" link per 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Issue Summary\r\n\r\nActivity Stream Gadget or Project Activity loads blank after a Jira restart.\r\nh3. Steps to Reproduce\r\n # Install a vanilla instance of Jira Software Data Center.\r\nThis was validated on JSW DC versions 10.3.3, 10.3.5 and 10.5.1.\r\n # Configure a second Tomcat connector to bypass the Load Balancer\r\n # Set the legacy mode to enable logging directly through node. Insert the variable _*-Datlassian.authentication.legacy.mode=true*_ in the /bin/setenv.sh file, inside the JVM_SUPPORT_RECOMMENDED_ARGS parameter.\r\n # Start Jira\r\n # Access Jira through second connector, using http://:\r\n # Restart Jira application while the browser tab is still open using the second connector\r\n\r\nh3. Expected Results\r\n\r\nActivity Stream gadget should use the browser address as reference to send requests to load data.\r\nh3. Actual Results\r\n\r\nActivity Stream gadget will cache the second Tomcat connector address and use it to send requests to load data.\r\nIt happens despite the address URL being used in browser address bar. Even using Jira Base URL.\r\n\r\nThe problem may affect nodes individually. \r\nWhile some nodes may be affected, others may work normally. \r\nRestarting the nodes may fix the issue, or cause it if someone access the node using the alternative connector.\r\n\r\nThe below behavior can be observed in HAR file while browsing any screen containing an Activity Stream gadget:\r\n\r\n!image-2025-04-18-17-39-16-991.png|width=1290,height=423!\r\n\r\nThe below behavior can be observed in gadget while browsing any screen containing an Activity Stream gadget:\r\n\r\nActivity Stream Gadget in a Dashboard:\r\n!image-2025-04-18-17-21-09-198.png|width=503,height=203!\r\n\r\nActivity Stream in a Project Summary:\r\n\r\n!image-2025-04-18-17-22-12-473.png|width=838,height=321!\r\nh3. Workaround\r\n\r\nThe affected node can be restarted individually. \r\nAvoid accessing nodes directly using : after a restart.\r\nWait for a few minutes (from 2 to 3) after it comes online to access the alternative connector and bypass the load balancer.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4d2sn:","customfield_14734":"1|i4d2yv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4bw7o:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4d2yn:","customfield_12830":null,"customfield_10401":null,"summary":"Activity Stream Gadget or Project Activity loads blank after a Jira 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Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":5.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bjaison","name":"bjaison","key":"bjaison","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bjaison&avatarId=2464936","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bjaison&avatarId=2464936","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bjaison&avatarId=2464936","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bjaison&avatarId=2464936"},"displayName":"BejoyA","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bjaison","name":"bjaison","key":"bjaison","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bjaison&avatarId=2464936","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bjaison&avatarId=2464936","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bjaison&avatarId=2464936","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bjaison&avatarId=2464936"},"displayName":"BejoyA","active":true,"timeZone":"Australia/Sydney"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-41884/votes","votes":71,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-41884/watchers","watchCount":48,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2015-02-03T05:34:44.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxmtbr:","updated":"2026-09-16T07:39:38.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-41884].\r\n {panel}\r\n\r\nAs a JIRA Administrator, I would like to have Audit Log for field configuration changes so that it is easy to track how makes modifications like:\r\n* Showing/hiding a field.\r\n* Making a field optional/required.\r\n* Adding a configuration to a screen.\r\n\r\nh3. Workaround\r\nWhile this is not implemented on the native audit log Administrators may choose to monitor some occurrences from the Tomcat access logs.\r\nRefer to [How to parse Access Log in Jira for audit purposes|https://confluence.atlassian.com/jirakb/how-to-parse-access-log-in-jira-for-audit-purposes-1004934149.html#HowtoparseAccessLoginJiraforauditpurposes-Fieldconfigurationadminactions] for some of the entries related to _Field configuration admin actions_.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxn37z:","customfield_10651":null,"customfield_14734":"1|hxmtcf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxpxpr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxmtc7:","customfield_10653":null,"customfield_10401":null,"summary":"Audit log for field configuration changes","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1767514","self":"https://jira.atlassian.com/rest/api/latest/issue/1767514","key":"JRASERVER-72516","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\nWhen using our [configuration tool|https://confluence.atlassian.com/adminjiraserver/using-the-jira-application-configuration-tool-938847894.html] to add a new connector to Jira, the *relaxedPathChars=\"[]|\"* and *relaxedQueryChars=\"[]|{}^\\`\"<>\"* parameters are not included, causing Jira to fail starting up.\r\n\r\nh3. Steps to Reproduce\r\n # Install Jira Software in one of the affected versions\r\n # Run the [application configuration tool|https://confluence.atlassian.com/adminjiraserver/using-the-jira-application-configuration-tool-938847894.html] to add a new HTTPS connector\r\n# Save the changes\r\n\r\nh3. Expected Results\r\nA connector will be added with all required parameters\r\n\r\nh3. Actual Results\r\n*relaxedPathChars=\"[]|\"* and *relaxedQueryChars=\"[]|{}^\\`\"<>\"* will be missing.\r\n\r\n\r\nh3. Workaround\r\n\r\nFollow the steps from [Jira server startup fails with Tomcat misconfigured error|https://confluence.atlassian.com/jirakb/jira-server-startup-fails-with-tomcat-misconfigured-error-958453799.html] to add the missing parameters to the affected connector","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2ygjr:","customfield_14734":"1|i2ygq7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i2xuq7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2ygpz:","customfield_12830":null,"customfield_10401":null,"summary":"Adding a new connector using Jira's application configuration tool does not include required 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Issue Summary\r\n\r\nCertain JQL functions can trigger a ClauseTooComplexSearchException if too many search results are returned when using the functions, including (but not limited to):\r\n * worklogDate\r\n * worklogAuthor\r\n * fixVersion - (excluding relational operators such as \">=\", \"<=\", \">\" and \"<\")\r\n * closedSprints() - Fixed by JSWSERVER-20283\r\n\r\nIn the UI, the search fails, and this error is presented:\r\n!image-2019-09-05-16-52-00-762.png|thumbnail!\r\n\r\nBy default, Jira is configured with a limit of up to 65000 search clauses - if the function will return more than this number of issues, the exception will be thrown. This is true even if the overall JQL query will not return less than 65000 issues; for example, the overall query can be constrained with a term such as (issuekey = TEST-123), which should only return 1 issue, and it will still fail.\r\nh3. Environment\r\n\r\nTested in Jira 7.6.9 and Jira 7.13.6\r\nh3. Steps to Reproduce\r\n # Create at least 65000 issues which have worklog entries. The [Data Generator for Jira|https://marketplace.atlassian.com/apps/1210725/data-generator-for-jira?hosting=server&tab=overview] is effective for creating these issues, but should never be used in a Production environment.\r\n # Re-index the environment as needed to ensure that all issues are searchable\r\n # Perform a query that uses the affected function (i.e. worklogDate < now()) so that over 65000 issues will be returned.\r\n\r\nh3. Expected Results\r\n\r\nThe search succeeds, and the full result set is returned.\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{code:java}\r\n2019-09-05 16:38:55,419 http-nio-8041-exec-20 ERROR kliou 998x2294x2 rdp65t 0:0:0:0:0:0:0:1 /rest/issueNav/1/issueTable [c.a.j.p.i.service.issuetable.DefaultIssueTableService] com.atlassian.jira.issue.search.ClauseTooComplexSearchException: A the following query was too complex to generate a query from: {issuekey in (100000, 1000001, 1000002, 1000003, 1000004\r\n...\r\n999996, 999997, 999998, 999999)}\r\n{code}\r\nThe following error is shown in the UI, and the search does not return any values:\r\n{quote}An unknown error occurred while trying to perform a search.\r\n{quote}\r\nh3. Notes\r\n\r\nThis is very similar, or identical, to [JSWSERVER-16401 : Having a huge set of versions causes Boards to break|https://jira.atlassian.com/browse/JSWSERVER-16401], which is the same problem when using {*}fixVersion{*}.\r\nh3. Workaround\r\n\r\nIt is possible to work around this issue by increasing the number of allowable clauses used in searches.\r\n * (!) Not recommended. Increase the default limit of 65000, but it is not known how this will affect future performance of the system. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-7108].\n {panel}\n\n{panel:title=Atlassian Update – 4 January 2016|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience. We have reviewed this issue over the last few days; unfortunately we don't have any plans to support this in JIRA for the foreseeable future.\r\n\r\nPlease remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can [learn more about our process here|https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com].\r\n \r\nI understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n \r\nRegards,\r\nDave Meyer\r\ndmeyer@atlassian.com\r\nProduct Manager, JIRA Platform\r\n{panel}\r\n\r\nIn jira-application.properties I see the availability to customize the email header format. This is what I have:\r\n\r\n# Specifies the From: header format in notification emails. Default is of the form \"John Doe (JIRA) \".\r\n# Available variables are ${fullname}, ${email} and ${email.hostname}\r\n# If commented out, format is just 'jira@company.com'\r\n# default: jira.email.fromheader.format = ${fullname} (JIRA)\r\njira.email.fromheader.format = ${email} (${fullname}) via JIRA\r\n\r\nThe problem is that the actual address (if the user clicks to \"Reply\") is not that, but the one specified for the project, so users will just click Reply not realizing that the reply to address is not what is shown. What's more, I do not see any of the variables available to show the sender's address (e.g. project1@company.com). 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_10432":null,"customfield_16535":null,"customfield_10433":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-52394/watchers","watchCount":24,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2017-05-10T10:39:11.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hyrr3r:","updated":"2026-09-16T06:48:47.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"Our customers are noticing that our mail notification size can be rather large (about 500 KB or more).\r\n\r\nIn order to fix the issue, these are potential valid options:\r\n * Option to limit email file size (truncate reset)\r\n * Option to send email as a plaintext.\r\n * Option to switch template if email size exceeds desired limit.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyrs27:","customfield_10651":null,"customfield_14734":"1|hyrr4n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hysczb:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hyrr4f:","customfield_10653":null,"summary":"reduce Confluence email notification size","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not 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fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15830","value":"Severity 1 - 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Mail Stopped Working due to Large Group Filter Subscription","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"473684","self":"https://jira.atlassian.com/rest/api/2/issueLink/473684","inwardIssue":{"id":"256395","key":"JRASERVER-31588","self":"https://jira.atlassian.com/rest/api/2/issue/256395","fields":{"summary":"Large filter subscriptions can crash a JIRA instance with an OutOfMemoryError","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=28aa227a1664","name":"28aa227a1664","key":"JIRAUSER5603251","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5603251&avatarId=6588928","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5603251&avatarId=6588928","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5603251&avatarId=6588928","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5603251&avatarId=6588928"},"displayName":"Szymon Rachański","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10471","id":"10471","name":"Email notifications"},{"self":"https://jira.atlassian.com/rest/api/2/component/29794","id":"29794","name":"Scheduled Tasks"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":"Sending subscription '[0-9]+' of filter '[0-9]+' to [0-9]{4}","customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":165.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rmartinez3%40atlassian.com","name":"rmartinez3@atlassian.com","key":"rmartinez3@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=rmartinez3%40atlassian.com&avatarId=5818568","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=rmartinez3%40atlassian.com&avatarId=5818568","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=rmartinez3%40atlassian.com&avatarId=5818568","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=rmartinez3%40atlassian.com&avatarId=5818568"},"displayName":"Rodrigo Martinez","active":true,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":"{panel:bgColor=#deebff}\r\nh2. Jira 9.4 (JSM 5.4) LTS backport notice\r\n\r\nWe know how impactful this is to enterprise-level customers (that rely on LTS releases). To ensure the best quality, we want to ensure this significant change does not bring any side effects; thus, we are currently monitoring it over the soaking period. We strongly consider backporting it, but we cannot provide any exact dates at the current stage. We'll keep updating this Issue as we have more details on release dates or possible mitigations.\r\n\r\n \r\n\r\n 
Related links of interest:
\r\n * [Jira Data Center announcements|https://community.developer.atlassian.com/c/jira/jira-server-announcements]\r\n\r\n * [Test-drive Jira 9.7 EAP 01!|https://community.developer.atlassian.com/t/test-drive-jira-9-7-eap-01/66728]\r\n\r\n * [Jira Software release notes|https://confluence.atlassian.com/pages/viewpage.action?pageId=776821069]\r\n\r\n_(note last updated on April 6, 2023)_\r\n{panel}","customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rmartinez3%40atlassian.com","name":"rmartinez3@atlassian.com","key":"rmartinez3@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=rmartinez3%40atlassian.com&avatarId=5818568","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=rmartinez3%40atlassian.com&avatarId=5818568","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=rmartinez3%40atlassian.com&avatarId=5818568","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=rmartinez3%40atlassian.com&avatarId=5818568"},"displayName":"Rodrigo Martinez","active":true,"timeZone":"America/Sao_Paulo"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-74338/votes","votes":21,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2023-03-20T13:13:42.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-74338/watchers","watchCount":32,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-09-26T14:25:57.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3j293:","updated":"2026-09-16T06:48:46.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen a Filter subscription has thousands of recipients, the {{com.atlassian.jira.mail.SubscriptionSingleRecepientMailQueueItem}} object retains too much Heap memory, causing the JVM to go into Full GC cycles or eventually into the OutOfMemory state.\r\n\r\nThe symptoms are exactly the same as JRASERVER-31588 \"Large filter subscriptions can crash a JIRA instance with an OutOfMemoryError\", but the Objects seen accumulating the Heap are different.\r\nThat specific issue's been fixed in 7.1.6 but this one here affects 8.20 at least (and possibly other versions of Jira 8.x).\r\n \r\nh3. Steps to Reproduce\r\n # Create an instance with 50 projects, 20 Issues in each and 100,000 users that all belong to a single group\r\n # Create a Filter of all Issues (~1,000) and subscribe it to e-mail to all 100k users.\r\n # Wait for the subscription to run and take a Heap dump\r\n \r\n\r\nh3. Expected Results\r\n # Jira would not deplete the Heap memory\r\n \r\n\r\nh3. Actual Results\r\n # The {{java.lang.Thread}} Sending mailitem {{com.atlassian.jira.mail.SubscriptionSingleRecepientMailQueueItem}} will grow and retain a large portion of the Heap. Full GC cycles or OutOfMemory may occur depending on the Heap size.\r\n\r\nh4. Real data\r\n\r\nA customer had a Subscription to 130k recipients:\r\n{code:java}\r\n2022-09-09 00:00:01,945-0700 Sending mailitem com.atlassian.jira.mail.SubscriptionMailQueueItem id: '11111' owner: 'xxxxx(JIRAUSER111111)' INFO anonymous Mail Queue Service [c.a.jira.mail.SubscriptionMailQueueItem] Sending subscription '11111' of filter '222222' to 130948 recipients.\r\n{code}\r\nAnd the SubscriptionSingleRecepientMailQueueItem grew up to 32GB:\r\n!image-2022-09-26-11-24-57-834.png|width=498,height=172!\r\n  \r\nh3. Workaround\r\n\r\nThere is no workaround for this. Subscriptions to too many recipients should be duplicated to smaller groups (and preferably, scheduled at different times).\r\nThe below grep can be used to spot subscriptions to 1000 recipients or more ({{{}[0-9]\\{4}{}}}) and :\r\n{code:java}\r\n$ grep -E \"Sending subscription '[0-9]{+}' of filter '[0-9]{+}' to [0-9]{4}\" /log/atlassian-jira.log*\r\n{code}\r\nIn Windows you may search the logs for similar keywords: \"Sending mailitem com.atlassian.jira.mail.SubscriptionMailQueueItem\", \"Sending subscription\".\r\n\r\nThis other Linux command stream prints a table of the key data, also for 1000+ recipients:\r\n{code:bash}\r\n$ grep -E \"Sending subscription '[0-9]+' of filter '[0-9]+' to [0-9]{4}\" /log/atlassian-jira.log* | awk 'BEGIN {printf \"%s %s %s %s %s\\n\", \"Time\", \"Owner\", \"Subscription_Id\", \"Filter_Id\", \"Recipients\"}; {print $1\"_\"$2, $9, $18, $21, $23}' | sed 's/'\\''//g' | column -tx;\r\n{code}\r\nSample output (with usernames and user keys redacted):\r\n{code:none}\r\nTime Owner Subscription_Id Filter_Id Recipients\r\n2022-12-11_17:05:00,121+0000 username(userkey) 14305 31001 1962\r\n2022-12-11_17:15:18,022+0000 username(userkey) 14304 31000 1962\r\n2022-12-12_09:27:18,762+0000 username(userkey) 13300 19063 2026\r\n2022-12-12_09:27:18,793+0000 username(userkey) 13901 18712 1962\r\n2022-12-12_09:27:18,805+0000 username(userkey) 13902 18710 1962\r\n2022-12-12_09:27:18,819+0000 username(userkey) 13903 18711 1962\r\n2022-12-12_09:27:18,832+0000 username(userkey) 13904 18716 1962\r\n2022-12-12_09:27:18,845+0000 username(userkey) 13905 18717 1962\r\n2022-12-12_09:27:18,858+0000 username(userkey) 13906 18718 1962\r\n2022-12-12_09:27:18,870+0000 username(userkey) 13907 18713 1962\r\n2022-12-12_09:27:18,882+0000 username(userkey) 13908 18714 1962\r\n2022-12-12_09:27:18,895+0000 username(userkey) 13909 18715 1962\r\n2022-12-12_09:27:18,908+0000 username(userkey) 13910 18719 1962\r\n2022-12-12_09:27:18,921+0000 username(userkey) 13911 18720 1962\r\n2022-12-12_09:27:18,934+0000 username(userkey) 13912 18721 1962\r\n{code}\r\nh3. Mitigation\r\n\r\nThis bug can be mitigated by limiting who can create a Group Subscription - there is a Jira Global permission \"Manage Group Filter Subscription\" that can be used to limit filter subscription assignment to only admins or specific users:\r\n!screenshot-1.png|thumbnail!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3j23z:","customfield_14734":"1|i3j2af:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3i3q7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3j2a7:","customfield_12830":null,"customfield_10401":null,"summary":"Filter subscriptions for too many recipients may result in performance degradation or OutOfMemoryError in 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*NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-3231].\n {panel}\n\nThe mail error queue is currently useless.\r\n\r\n* You have no indication what the error is\r\n* All you can do is \"resend all\" or \"delete all\"\r\n\r\nWe need to work on the same principles as an MTA.\r\n\r\n* If an error is permanent, give up and log the error somewhere.\r\n* If an error is transient, put it on a queue to resend after a few hours.\r\n* If a transient error keeps happening for a certain amount of time, give up and log the error somewhere.\r\n\r\nAlso useful would be:\r\n\r\n* Keep track of users whose mail fails repeatedly, and stop sending them anything. Flag the account, and have a big note on their profile page saying \"Notifications are currently disabled for this account due to repeated mail delivery failures. Please turn notifications back on on your notifications preferences page.\"\r\n* Mail fails with 'was not a permissible recipient' error should go to Error Queue\r\n* Notification email queue should persist across restarts of Confluence (CONF-3556)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwlzvb:","customfield_10651":null,"customfield_14734":"1|hwdvp3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwgb7b:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwhyxj:","customfield_10653":null,"summary":"Fix the mail error 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Issue Summary\r\nIt is possible to publish a personal draft with collaborative editing set to on.\r\n\r\nh3. Steps to Reproduce\r\n# Turn off Collaborative editing\r\n# Edit a page\r\n# In a new tab enable Collaborative editing.\r\n# Save/publish a personal draft of that page\r\n\r\nh3. Expected Results\r\nOnce collaborative editing is enabled, user will receive a message in tab with a personal draft that publishing is not possible.\r\n\r\nh3. Actual Results\r\nSaving of the page is possible and user is able to save the page and overwrite the current version of the page, effectively bypassing the shared draft functionality.\r\n\r\nh3. Workaround\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i23lpj:","customfield_14734":"1|i23lvz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i239w7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i23lvr:","customfield_12830":null,"summary":"It is possible to publish personal draft with collaborative editing turned on","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-1649","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2010172","self":"https://jira.atlassian.com/rest/api/latest/issue/2010172","key":"CONFSERVER-95543","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nWhen clicking on a link in the Macro Usage page, it forward us to the advanced search page. \r\n\r\nIf we wish to further filter that CQL search now, it does not work. \r\n\r\nIf we use the same CQL generated on the Macro Usage page link, the filters do work.\r\nh3. Steps to Reproduce\r\n # Go to *Settings -> Macro Usage*\r\n # Click on any of the links for the listed Macros\r\n # After the Search results are rendered try to filter those by using any of the options on the right side menu\r\n\r\nh3. Expected Results\r\n(/) Search results should be filtered based on the Macro specified initially + the additional filtering parameters\r\nHere's a video showing that the URL reflect the changes when clicked on the filters:\r\n [^quick search normal.mp4] \r\n\r\nh3. Actual Results\r\n(x) All content is displayed, regardless of having the initially selected macro or not.\r\nHere's a video showing the URL not reflecting any clicks on the filters, and remain the same:\r\n [^macro search bug.mp4] \r\n(i) This impacts the page even when {{*/dosearchsite.action?cql=macro = \"anything_here\"*}} is browsed directly without going through \"Macro Usage\" UI\r\n \r\nh3. Workaround\r\n\r\nConstruct the CQL statement with macro information and other filters (last modified, space, type, etc) by ourselves and run it as standalone CQL query like below:\r\n{code}\r\n/dosearchsite.action?cql=lastmodified+>%3D+now('-1y'){+}and+type{+}%3D+\"page\"{+}AND+macro{+}%3D+\"list-children\"|https://wikiprojects.upc.biz/dosearchsite.action?cql=lastmodified+%3E%3D+now(%27-1y%27)+and+type+%3D+%22page%22+AND+macro+%3D+%22list-children%22\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i42e5j:","customfield_14734":"1|i42ebr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i418c4:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i42ebj:","customfield_12830":null,"summary":"Not possible to filter search results provided by the Macro Usage links","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2150832","self":"https://jira.atlassian.com/rest/api/latest/issue/2150832","key":"CONFSERVER-104200","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116410","id":"116410","name":"9.2.21","archived":false,"released":true,"releaseDate":"2026-06-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/117190","id":"117190","description":"","name":"10.2.13","archived":false,"released":true,"releaseDate":"2026-06-01"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. 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product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104200/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-06-12T02:13:15.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4pbbj:","updated":"2026-09-16T04:04:55.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nRestarting a Confluence DC node during a rolling upgrade (before finalizing) may result in the node failing to start with the following error:\r\n{code:java}\r\ncheckConfigurationOnStartup Confluence cluster node will not start up because the finalized build number in the database [9109] doesn't match either the application build number [9116] or the home directory build number [9116].\r\n{code}\r\nh3. Steps to Reproduce\r\n # Deploy a Confluence 9.2.13 two node Cluster\r\n #* Ensure both nodes are running\r\n # Enter *Rolling Upgrade* mode\r\n # Upgrade Node 2 to Confluence 9.2.21\r\n # Upgrade Node 1 to Confluence 9.2.21\r\n # (i) *Do not finalize the upgrade yet*\r\n # Restart Node 1 (wait for it to come back up)\r\n # Restart Node 2 multiple times (wait for it to come back up each time)\r\n\r\nh3. Expected Results\r\n # Restarting Node 1 should start up without any errors\r\n #* local *confluence.cfg.xml* *buildNumber* should be updated to 9116\r\n #* local *confluence.cfg.xml* *finalizedBuildNumber* should remain at 9109\r\n{code:java}\r\n\r\n..\r\n 9116\r\n \r\n..\r\n 9109\r\n..\r\n{code}\r\n # Restarting Node 2 should start up without any errors\r\n #* local *confluence.cfg.xml* *buildNumber* should be updated to 9116\r\n #* local *confluence.cfg.xml* *finalizedBuildNumber* should remain at 9109\r\n{code:java}\r\n\r\n..\r\n 9116\r\n \r\n..\r\n 9109\r\n..\r\n{code}\r\n # When ready, connect back to *Confluence Administration* » *Rolling Upgrades* and finalize the Upgrade\r\n #* *buildNumber* and *finalizedBuildNumber* should then be updated to 9116\r\n\r\nh3. Actual Results\r\n\r\n*NODE 1*\r\n # The first startup of the upgraded Node 1 will load the GUI (/)\r\n #* However, the local *confluence.cfg.xml* has the *finalizedBuildNumber* incorrectly updated to *9116* (x)\r\n{code:java}\r\n\r\n..\r\n 9116\r\n \r\n..\r\n 9116\r\n..\r\n{code}\r\n# Upon another restart of Node 1, it will fail to start with the following error in the {*}atlassian-confluence.log{*}:\r\n{code:java}\r\n2026-06-11 23:01:36,118 ERROR [Catalina-utility-1] [atlassian.confluence.setup.BootstrapApplicationStartupListener] checkConfigurationOnStartup Confluence cluster node will not start up because the finalized build number in the database [9109] doesn't match either the application build number [9116] or the home directory build number [9116].\r\n{code}\r\n # Confluence UI will show this error:\r\n!ConfluenceUpgradeBuildNumberMismatch.png|thumbnail!\r\n\r\n*NODE 2*\r\n # The first restart of the upgraded Confluence leaves the local confluence.cfg.xml in the correct state\r\n #* local *confluence.cfg.xml* *buildNumber* updated to 9116 (/)\r\n #* local *confluence.cfg.xml* *finalizedBuildNumber* remains at 9109 (/)\r\n{code:java}\r\n\r\n..\r\n 9116\r\n \r\n..\r\n 9109\r\n..\r\n{code}\r\n # Another restart of the upgraded Confluence is still okay (/)\r\n # However, additional restarts of the upgraded Confluence results in an incorrect confluence.cfg.xml *finalizedBuildNumber*\r\n #* The local *confluence.cfg.xml* has the *finalizedBuildNumber* incorrectly updated to *9116* (x)\r\n{code:java}\r\n\r\n..\r\n 9116\r\n \r\n..\r\n 9116\r\n..\r\n{code}\r\n # Upon another restart of Confluence, it will fail to start with this entry in {*}atlassian-confluence.log{*}:\r\n{code:java}\r\n2026-06-11 23:07:40,236 ERROR [Catalina-utility-1] [atlassian.confluence.setup.BootstrapApplicationStartupListener] checkConfigurationOnStartup Confluence cluster node will not start up because the finalized build number in the database [9109] doesn't match either the application build number [9116] or the home directory build number [9116].\r\n{code}\r\n # Confluence UI will show this error:\r\n!ConfluenceUpgradeBuildNumberMismatch.png|thumbnail!\r\n\r\nh3. Workaround\r\n\r\nIf the rolling upgrade failed after finalising the upgrade tasks, roll back, address the error and re-attempt the upgrade.\r\n\r\nIf the rolling upgrade was never finalised but the build number mismatch shows:\r\n # (!) Shutdown all Confluence nodes\r\n # On one Confluence node, edit the */confluence.cfg.xml* and set the *finalizedBuildNumber* to the expected previous unfinalized build number.\r\n #* E.g. if the error message in the logs says:\r\n{code:java}\r\nConfluence cluster node will not start up because the finalized build number in the database [9109] doesn't match either the application build number [9116] or the home directory build number [9116].\r\n{code}\r\n #* the local */confluence.cfg.xml* should have the *finalizedBuildNumber* set to the *9109*\r\n{code:java}\r\n\r\n..\r\n \r\n..\r\n 9109\r\n{code}\r\n # Also check whether *finalizedBuildNumber* is present in the /confluence.cfg.xml and ensure the *finalizedBuildNumber* is also set to 9109 if the line is present there.\r\n # Start Confluence\r\n #* Connect to *Confluence Administration* » *General Configuration* » *Rolling Upgrades*\r\n #* Finalize the upgrade\r\n # Bring each of the remaining Confluence cluster nodes online (one at a time)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pb6f:","customfield_14734":"1|i4pbcn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4o4tg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4pbcf:","customfield_12830":null,"summary":"Restarting a Confluence DC rolling upgraded node before finalizing may result in a build number mismatch","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1986272","self":"https://jira.atlassian.com/rest/api/latest/issue/1986272","key":"CONFSERVER-92823","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Problem\r\n\r\nAnchor not working when page title starts with numbers\r\nh3. Environment\r\n\r\nConfluence 8.5.0\r\nh3. Steps to Reproduce\r\nh3. 1. Create a page and add Anchor to it.\r\n\r\n2. Publish the page\r\n\r\n3. Access the achor using URL : \r\n\r\n[http://myconfluence.com/display/spacekey/pagename#pagename-anchorname]\r\nh3. Expected Results\r\n\r\n_Link should take us to the Anchor created._\r\nh3. Actual Results\r\n\r\n_With Numeric in pageName : It is reaching the top of the page._\r\n\r\n_Without Numeric in pageName : redirecting to the Anchor_\r\nh3. Workaround\r\n\r\n_Using id value from inspect is redirects to Anchor._\r\n\r\n!Screenshot 2023-10-25 at 9.57.38 PM.png|width=873,height=446!\r\n\r\n \r\nh3. 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Shaw","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=sshaw%40atlassian.com","name":"sshaw@atlassian.com","key":"sshaw@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=sshaw%40atlassian.com&avatarId=5819472","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=sshaw%40atlassian.com&avatarId=5819472","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=sshaw%40atlassian.com&avatarId=5819472","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=sshaw%40atlassian.com&avatarId=5819472"},"displayName":"Steve Shaw","active":true,"timeZone":"UTC"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-58601/votes","votes":27,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-58601/watchers","watchCount":33,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2019-07-18T18:26:26.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i0miov:","updated":"2026-09-16T02:46:18.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h4. Issue Summary\r\n\r\nSlow page loading times can result when opening the \"{_}Recently Worked on{_}\" page.\r\nh4. Environment\r\n * 6.15.3\r\n * MySQL 5.7\r\n\r\nh4. Steps to Reproduce\r\n\r\nThis problem occurs while opening the \"{_}Recently Worked on{_}\" page.\r\nh4. Expected Results\r\n\r\nPage loads within a reasonable amount of time\r\nh4. Actual Results\r\n\r\nThe page loading is slow taking up to 14 seconds\r\nh4. Symptoms\r\n\r\nAside from the slowness observed in the UI, this problem has the following symptoms:\r\n * If a HAR file is captured while loading the page, the following URL call will take quite a bit of time to complete:\r\n{code:java}\r\n/rest/api/content/search?expand=container,metadata.currentuser.lastcontributed,metadata.currentuser.lastmodified{code}\r\n\r\n * If SQL debugging is enabled, the following method call will take the longest to complete while processing the above URL:\r\n{code:java}\r\nContentEntityManager.getVersionsLastEditedByUser()\r\n{code}\r\n\r\n * If thread dumps are taken while loading the page, most threads will reference calls to {_}com.atlassian.confluence.core.DefaultContentEntityManager.getVersionsLastEditedByUser{_}.\r\n * While the actual SQL queries execute quickly, most of the processing is taken up within the Hibernate layer.\r\n\r\nh4. Analysis\r\n\r\nThe following Java method was found to be inefficient as it is supposed to retrieve all pages (including drafts) that a specified user edited in the past, but only the latest versions of these documents:\r\n{code:java}\r\ncom.atlassian.confluence.internal.persistence.hibernate.AbstractContentEntityObjectHibernateDao#getVersionsLastEditedByUserNew\r\n{code}\r\nHowever, it retrieves *all* versions of these pages and ends up discarding the majority of the returned records which is most likely causing the delay in rendering the results.\r\nh4. Workaround\r\n\r\nA possible workaround would be to disable the _recently-viewed-plugin_ altogether to prevent these queries from being executed. If this is acceptable, then it's the only way to reduce the load time until proper fix is implemented.  Please also see the work around listed in CONFSERVER-57457 as this appears to be related.\r\n\r\n \r\n{panel}\r\n(!) Please be aware that disabling the _recently-viewed-plugin_ will cause also the plugins dependent on it to be disabled. This may not be acceptable if these plugins are required. Below an example of the effect of disabling the plugin on v8.5:\r\n{code:java}\r\nTo disable plugins '[com.atlassian.confluence.plugins.recently-viewed-plugin]', we need to first disable all dependent enabled plugins: \r\n[com.atlassian.confluence.plugins.confluence-nav-links(MANDATORY), \r\ncom.atlassian.confluence.plugins.confluence-onboarding(MANDATORY), \r\ncom.atlassian.mywork.mywork-confluence-provider-plugin(MANDATORY), \r\ncom.atlassian.business.insights.core-plugin(OPTIONAL), \r\ncom.atlassian.confluence.plugins.confluence-graphql-providers(MANDATORY),\r\ncom.atlassian.confluence.plugins.confluence-dashboard(MANDATORY),\r\ncom.atlassian.confluence.plugins.confluence-business-blueprints(MANDATORY),\r\ncom.atlassian.confluence.plugins.atlassian-playbook-blueprints(MANDATORY), \r\ncom.atlassian.plugins.confluence-project-creation(MANDATORY), \r\ncom.atlassian.confluence.plugins.confluence-software-project(MANDATORY),\r\ncom.atlassian.confluence.plugins.confluence-questions(OPTIONAL), \r\ncom.atlassian.confluence.plugins.confluence-retention-rules(OPTIONAL), com.atlassian.confluence.plugins.confluence-software-blueprints(MANDATORY),\r\ncom.atlassian.confluence.plugins.confluence-space-blueprints(MANDATORY), com.atlassian.confluence.plugins.confluence-knowledge-base(MANDATORY),\r\ncom.atlassian.confluence.plugins.confluence-jira-content(MANDATORY), com.atlassian.confluence.plugins.confluence-auditing-coverage(OPTIONAL),\r\ncom.atlassian.confluence.plugins.confluence-roadmap-plugin(MANDATORY),\r\ncom.atlassian.confluence.plugins.confluence-webhooks(OPTIONAL), \r\nconfluence.extra.jira(MANDATORY), \r\ncom.atlassian.business.insights.confluence-plugin(OPTIONAL), \r\ncom.atlassian.confluence.plugins.confluence-mobile-plugin(MANDATORY),\r\ncom.addonengine.analytics(OPTIONAL), \r\ncom.atlassian.confluence.plugins.confluence-inline-tasks(MANDATORY), \r\ncom.atlassian.confluence.plugin.copyspace(MANDATORY), \r\ncom.atlassian.confluence.plugins.confluence-create-content-plugin(MANDATORY), \r\ncom.atlassian.confluence.plugins.confluence-space-ia(MANDATORY)] {code}\r\n{panel}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i0mimv:","customfield_14734":"1|i0mipz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i0mgdz:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i0mipr:","customfield_12830":null,"summary":"\"Recently Worked on\" page loads slowly","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2143045","self":"https://jira.atlassian.com/rest/api/latest/issue/2143045","key":"CONFSERVER-103645","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nHeadings are being duplicated in the *Table of Contents Macro* if placed inside a table. Headings outside the table work fine.\r\n\r\nThis behaviour is not observed in 9.2\r\nh3. Steps to Reproduce\r\n # Create a new page and insert a *Table of Contents* macro.\r\n # Add a table.\r\n # Inside the cell, type any text and add a Heading 1 formatting to it (Heading 2 or 3 will also do);\r\n # Publish the page.\r\n\r\nh3. Expected Results\r\n * Table of Contents to display this text as a single entry\r\n\r\nh3. Actual Results\r\n\r\nThe heading placed inside the table is duplicated.\r\n\r\n!toc.png|width=459,height=173!\r\nh3. Workaround\r\n\r\nPlace the heading outside the table.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4o3b3:","customfield_14734":"1|i4o3hb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4mwys:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4o3h3:","customfield_12830":null,"summary":"Headings are being duplicated in the Table of Contents Macro if placed inside a table","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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Atlassian's application of this dependency presents a lower, non-critical assessed risk.*\r\n\r\nThis Critical severity BASM (Broken Authentication & Session Management) vulnerability known as CVE-2026-55276 was introduced in versions 6.0.1, 6.6.0, 6.13.0, 7.4.0, 7.13.0, 7.19.0, 8.5.0, 8.9.0, 9.0.1, 9.1.0, 9.2.0, 9.3.1, 9.4.0, 9.5.1, 10.0.2, 10.1.0, and 10.2.0 of Confluence Data Center.\r\n\r\nThis BASM (Broken Authentication & Session Management) vulnerability, with a CVSS Score of 9.1 and a CVSS Vector of CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N allows an unauthenticated attacker to perform actions as another user.\r\n\r\nAtlassian recommends that Confluence Data Center and Server customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center and Server 10.2: Upgrade to a release greater than or equal to 10.2.15\r\n\r\n * Confluence Data Center and Server 9.2: Upgrade to a release greater than or equal to 9.2.23\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). 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Confluence Data Center and Server customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center and Server 10.2: Upgrade to a release greater than or equal to 10.2.15\r\n\r\n * Confluence Data Center and Server 9.2: Upgrade to a release greater than or equal to 9.2.23\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). You can download the latest version of Confluence Data Center and Server from the download center ([https://www.atlassian.com/software/confluence/download-archives]).\r\n\r\nThe National Vulnerability Database provides the following description for this vulnerability: Always-Incorrect Control Flow Implementation vulnerability in Apache Tomcat's rewrite valve meant that if the first condition in an OR chain matched, subsequent non-OR conditions were skipped.\r\n\r\nThis issue affects Apache Tomcat: from 11.0.0-M1 through 11.0.22, from 10.1.0-M1 through 10.1.55, from 9.0.0.M1 through 9.0.118, from 8.5.0 through 8.5.100. 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no impact to confidentiality, no impact to integrity, high impact to availability, and requires no user interaction.\r\n\r\nAtlassian recommends that Confluence Data Center customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center 9.2: Upgrade to a release greater than or equal to 9.2.22\r\n\r\n * Confluence Data Center 10.2: Upgrade to a release greater than or equal to 10.2.14\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). You can download the latest version of Confluence Data Center from the download center ([https://www.atlassian.com/software/confluence/download-archives]).\r\n\r\nThe National Vulnerability Database provides the following description for this vulnerability: node-tar is a tar archive manipulation library for Node.js. Prior to 7.5.21, node-tar's filesFilter in src/list.ts uses the recursive mapHas helper to walk an archive entry path upward with path.dirname() and no segment cap when tar.t(...) or tar.x(...) receives a non-empty member-selection list. A crafted GNU L or PAX x long-path header with thousands of slash-separated segments reaches this.filter(entry.path, entry) in Parser[CONSUMEHEADER] in src/parse.ts before Unpack[CHECKPATH] applies maxDepth, causing an uncatchable RangeError stack overflow that terminates asynchronous and streaming Node.js consumers. 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services of a host connected to a network which has no impact to confidentiality, no impact to integrity, high impact to availability, and requires no user interaction.\r\n\r\nAtlassian recommends that Confluence Data Center customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center 9.2: Upgrade to a release greater than or equal to 9.2.24\r\n\r\n * Confluence Data Center 10.2: Upgrade to a release greater than or equal to 10.2.17\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). You can download the latest version of Confluence Data Center from the download center ([https://www.atlassian.com/software/confluence/download-archives]).\r\n\r\nThe National Vulnerability Database provides the following description for this vulnerability: Netty is an asynchronous, event-driven network application framework. Prior to 4.1.136.Final and 4.2.16.Final, io.netty.handler.codec.xml.XmlFrameDecoder.decode() failed to preserve closing-tag parser state across invocations, so an unauthenticated remote attacker could trickle-feed repeated maxClientHelloLength && maxClientHelloLength != 0`, and the commonly-used SniHandler/AbstractSniHandler constructors (SniHandler(Mapping), SniHandler(AsyncMapping), AbstractSniHandler()) pass maxClientHelloLength=0 and handshakeTimeoutMillis=0, so the length guard is disabled and no timeout is scheduled. A 16 MiB request exceeds the default pooled chunk size and becomes a huge/unpooled allocation performed immediately. 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Atlassian's application of this dependency presents a lower, non-critical assessed risk.*_\r\n\r\nThis High severity MITM (Man-in-the-Middle) vulnerability known as CVE-2026-45674 was introduced in versions 7.4.0, 7.13.0, 7.19.0, 8.5.0, 8.9.0, 9.0.1, 9.1.0, 9.2.0, 9.3.1, 9.4.0, 9.5.1, 10.0.2, 10.1.0, and 10.2.0 of Confluence Data Center.\r\n\r\nThis MITM (Man-in-the-Middle) vulnerability, with a CVSS Score of 8.7 and a CVSS Vector of CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:N allows an unauthenticated attacker to position themselves between two or more networked devices using an MITM (Man-in-the-Middle) / adversary-in-the-middle (AiTM) technique.\r\n\r\nAtlassian recommends that Confluence Data Center and Server customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center and Server 9.2: Upgrade to a release greater than or equal to 9.2.24\r\n\r\n * Confluence Data Center and Server 10.2: Upgrade to a release greater than or equal to 10.2.17\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). You can download the latest version of Confluence Data Center and Server from the download center ([https://www.atlassian.com/software/confluence/download-archives]).\r\n\r\nThe National Vulnerability Database provides the following description for this vulnerability: Netty is a network application framework for development of protocol servers and clients. Prior to versions 4.1.135.Final and 4.2.15.Final, Netty's DnsResolveContext fails to validate the origin (bailiwick) of CNAME records in DNS responses. 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that Confluence Data Center and Server customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center 9.2: Upgrade to a release greater than or equal to 9.2.24\r\n\r\n * Confluence Data Center 10.2: Upgrade to a release greater than or equal to 10.2.17\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). 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indefinitely disrupting services of a host connected to a network.\r\n\r\nAtlassian recommends that Confluence Data Center and Server customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center 9.2: Upgrade to a release greater than or equal to 9.2.24\r\n\r\n * Confluence Data Center 10.2: Upgrade to a release greater than or equal to 10.2.17\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). 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user.\r\n\r\nAtlassian recommends that Confluence Data Center and Server customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center 9.2: Upgrade to a release greater than or equal to 9.2.24\r\n\r\n * Confluence Data Center 10.2: Upgrade to a release greater than or equal to 10.2.17\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). 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user.\r\n\r\nAtlassian recommends that Confluence Data Center and Server customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center 9.2: Upgrade to a release greater than or equal to 9.2.24\r\n\r\n * Confluence Data Center 10.2: Upgrade to a release greater than or equal to 10.2.17\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). 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that Confluence Data Center and Server customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center  9.2: Upgrade to a release greater than or equal to 9.2.24\r\n\r\n * Confluence Data Center 10.2: Upgrade to a release greater than or equal to 10.2.17\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). 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Atlassian's application of this dependency presents a lower, non-critical assessed risk.*\r\n\r\nThis Critical severity Injection vulnerability was introduced in versions 8.9.0, 9.0.1, 9.1.0, 9.2.0, 9.3.1, 9.4.0, 9.5.1, 10.0.2, 10.1.0, and 10.2.0 of Confluence Data Center.\r\n\r\nThis Injection vulnerability, with a CVSS Score of 9.3 and a CVSS Vector of CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/U:Amber allows an unauthenticated attacker to modify the actions taken by a system call.\r\n\r\nAtlassian recommends that Confluence Data Center customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center 9.2: Upgrade to a release greater than or equal to 9.2.24\r\n\r\n * Confluence Data Center 10.2: Upgrade to a release greater than or equal to 10.2.17\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). You can download the latest version of Confluence Data Center from the download center ([https://www.atlassian.com/software/confluence/download-archives]).\r\n\r\nThe National Vulnerability Database provides the following description for this vulnerability: In Bouncy Castle for Java before 1.85, MTI/A0 DH agreement exponentiates unvalidated peer value. 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connected to a network.\r\n\r\nAtlassian recommends that Confluence Data Center customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center 9.2: Upgrade to a release greater than or equal to 9.2.24\r\n\r\n * Confluence Data Center 10.2: Upgrade to a release greater than or equal to 10.2.17\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). 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disrupting services of a host connected to a network.\r\n\r\nAtlassian recommends that Confluence Data Center and Server customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center 9.2: Upgrade to a release greater than or equal to 9.2.24\r\n\r\n * Confluence Data Center 10.2: Upgrade to a release greater than or equal to 10.2.17\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). 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which has high impact to confidentiality, high impact to integrity, no impact to availability, and requires no user interaction.\r\n\r\nAtlassian recommends that Confluence Data Center customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center 9.2: Upgrade to a release greater than or equal to 9.2.22\r\n\r\n * Confluence Data Center 10.2: Upgrade to a release greater than or equal to 10.2.15\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). You can download the latest version of Confluence Data Center from the download center ([https://www.atlassian.com/software/confluence/download-archives]).\r\n\r\nThe National Vulnerability Database provides the following description for this vulnerability: nanoid is a secure, URL-friendly, unique string ID generator for JavaScript. Prior to versions 3.3.12 and 5.1.11, the nanoid(size) function in index.js and index.cjs coerces the user-influenced size parameter to a signed 32-bit integer, allowing a value of 2147483648 to become -2147483648 and corrupt the process-wide CSPRNG poolOffset in fillPool(), which causes subsequent session tokens, CSRF tokens, API keys, and unique identifiers to become the deterministic string \"uuuuuuuuuuuuuuuuuuuuu\" until the process restarts. 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Shrivastava","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79523/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79523/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-11T14:03:01.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r4bb:","updated":"2026-09-15T14:07:28.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nImplementing plugin integration with the Jira Search / Aggregate API ({{{}TermsAggregation{}}} and related aggregations) leads to error while performing aggregtion using custom field ID.\r\nh3. Steps to Reproduce\r\n\r\nAttempt to use searchStream and/or {{TermsAggregation Api with customfield_id of field *Team, Parent Link* }}\r\n\r\n \r\n{code:java}\r\nDocumentSearchRequest request = DocumentSearchRequest.builder()\r\n.jqlQuery(jqlQuery)\r\n.fieldsToLoad(Set.of(\r\nDocumentConstants.ISSUE_ID, // \"issue_id\"\r\n\"customfield_11100\" // example: Organizations\r\n))\r\n.build();SearchStreamResponse stream = issueDocumentSearchService.searchStream(request, user);\r\nstream.forEach(hit -> {\r\nDocument doc = hit.getDocument();\r\n// Expect: doc.getFieldNames() includes \"customfield_11100\"\r\n// Expect: doc.getStrings(\"customfield_11100\") returns org id string(s), e.g. [\"42\", \"57\"]\r\n}); {code}\r\n \r\nh3. Expected Results\r\n\r\nFields such as Team and parentlink should be available when using searcStream and aggresation API.\r\nh3. Actual Results\r\n\r\n \r\n{noformat}\r\nField Team:\r\n\"error\": \"Can't aggregate on 'customfield_11800' because the field does not exist. Make sure this field is indexed with the new 'com.atlassian.jira.search.issue.index.indexers.FieldIndexer'\",Field Parent \r\nLink\r\n\"error\": \"Can't aggregate on 'customfield_11801' because the field does not exist. Make sure this field is indexed with the new 'com.atlassian.jira.search.issue.index.indexers.FieldIndexer'\" {noformat}\r\nh3. Workaround\r\n\r\n*Organizations,Team & Parent link* does have DocValues and supports aggregation however with the *physical index field name*\r\n\r\n\"ISSUEPROP_jpo-issue-properties$team_id\"\r\n\r\n\"ISSUEPROP_jpo-issue-properties$parent_id\"","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r467:","customfield_14734":"1|i4r4cf:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pxsc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r4c7:","customfield_12830":null,"customfield_10401":null,"summary":"searchStream and TermsAggregation does not return stored values for Organizations, Team, and Parent Link custom fields","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2160950","self":"https://jira.atlassian.com/rest/api/latest/issue/2160950","key":"CONFSERVER-104447","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118495","id":"118495","description":"","name":"10.2.19","archived":false,"released":false}],"resolution":null,"customfield_12930":"See PR","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["ewt-rtb-service-operations-and-tech-entropy","internal-kickoff","viva","warranty"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117190","id":"117190","description":"","name":"10.2.13","archived":false,"released":true,"releaseDate":"2026-06-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/117891","id":"117891","description":"","name":"10.2.15","archived":false,"released":true,"releaseDate":"2026-08-03"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bb797b5e39e7","name":"bb797b5e39e7","key":"JIRAUSER5849920","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5849920&avatarId=6866171","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5849920&avatarId=6866171","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5849920&avatarId=6866171","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5849920&avatarId=6866171"},"displayName":"Judy Lim","active":true,"timeZone":"Australia/Sydney"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43194","id":"43194","name":"Apps - Team Calendar"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d9173fce0a92","name":"d9173fce0a92","key":"JIRAUSER10042904","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10042904&avatarId=11207151","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10042904&avatarId=11207151","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10042904&avatarId=11207151","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10042904&avatarId=11207151"},"displayName":"Rigel Carbajal","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d9173fce0a92","name":"d9173fce0a92","key":"JIRAUSER10042904","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10042904&avatarId=11207151","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10042904&avatarId=11207151","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10042904&avatarId=11207151","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10042904&avatarId=11207151"},"displayName":"Rigel Carbajal","active":true,"timeZone":"UTC"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104447/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104447/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-02T21:16:42.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qzin:","updated":"2026-09-15T09:26:43.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIn Confluence 10.2.x, users are unable to modify existing Team Calendar macros. When attempting to add or remove a calendar within the macro editor, clicking the \"Save\" button closes the dialog but fails to persist any changes.\r\n\r\nThis is caused by a regression in the macro's JavaScript ({{{}batch.js{}}}), which attempts to call .trim() on a non-string object (typically an array or a malformed resource identifier), resulting in an unhandled {{TypeError}} that aborts the save process.\r\nh3. Steps to Reproduce\r\n # Create a Confluence page and add a *Team Calendar* macro.\r\n # Open the browser developer tools (F12) and execute the following command in the Console to simulate a malformed resource/locale configuration: window.WRM.__localeOverride = [\"en-US\"];\r\n # Open the Team Calendar macro editor on the page.\r\n # Attempt to add or remove a calendar from the selection.\r\n # Click the *Save* button on the macro dialog.\r\n # Observe that the dialog closes, but the changes are not reflected in the editor or after publishing; if you reopen the macro editor, the new calendar selection is not saved.\r\n\r\nh3. Expected Results\r\n\r\nThe macro should process the selection change, update the underlying XHTML storage format, and persist the changes when the page is saved.\r\nh3. Actual Results\r\n\r\nThe JavaScript execution crashes silently in the background. The \"Save\" button action is aborted, and the macro remains in its original state.\r\n\r\nThe following exception is thrown in the Browser Console:\r\n{code:java}\r\nUncaught TypeError: (f.auiSelect2(...) || \"\").trim is not a function\r\n at HTMLInputElement. (batch.js:232:40)\r\n at HTMLInputElement.dispatch (batch.js:5202:27)\r\n at elemData.handle (batch.js:5006:28)\r\n at Object.trigger (batch.js:8686:12)\r\n at i.triggerChange (batch.js:3707:18195)\r\n at i.onSelect (batch.js:3707:49910)\r\n{code}\r\nThe below exception is observed in the atlassian-confluence.log (Backend Trigger):\r\n{code:java}\r\nERROR [Caesium-1-4] [render.xhtml.links.XhtmlOutgoingLinksExtractor] extract Error unmarshalling resource identifier fragment.\r\ncom.atlassian.confluence.content.render.xhtml.XhtmlException: com.atlassian.confluence.content.render.xhtml.XhtmlException: Missing required attribute: {http://atlassian.com/resource/identifier}value\r\n\tat com.atlassian.confluence.content.render.xhtml.storage.resource.identifiers.StorageResourceIdentifierUnmarshaller.unmarshal(StorageResourceIdentifierUnmarshaller.java:66)\r\n\tat com.atlassian.confluence.impl.content.DefaultContentLinkManager.process(DefaultContentLinkManager.java:150)\r\n{code}\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.\r\n_(Note: While manually forcing a string conversion via browser developer tools can bypass the error, it is not considered a viable workaround._","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qzdj:","customfield_14734":"1|i4qzjr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pszo:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qzjj:","customfield_12830":null,"summary":"Editing a Team Calendar macro on Confluence 10.2.x has a result of failing to save changes due to a JavaScript TypeError","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158611","self":"https://jira.atlassian.com/rest/api/latest/issue/2158611","key":"JRASERVER-79486","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["JPNS-REVIEWED"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115514","id":"115514","name":"11.3.4","archived":false,"released":true,"releaseDate":"2026-04-08"}],"customfield_20934":null,"issuelinks":[{"id":"555119","self":"https://jira.atlassian.com/rest/api/2/issueLink/555119","outwardIssue":{"id":"2109182","key":"JRASERVER-79187","self":"https://jira.atlassian.com/rest/api/2/issue/2109182","fields":{"summary":"Gadget 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused 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Issue Summary\r\n\"No Filter/Project selected\" error when editing Recently Created Chart gadget after upgrade to 11.3.x from jira 9.12.x.\r\nViweing Recently Created Chart gadget in dashboard is no problme, but the setting of the gadget cannot be changed from UI.\r\n\r\n\r\nh3. Steps to Reproduce\r\n # In jira 9.12.x, having Recently Created Chart gadget in dashboard\r\n # Upgrade to 11.3.x\r\n # Open the dashboard and edit the gadget\r\n\r\nh3. Expected Results\r\nNo error. \r\nThe setting of gadget can be changed.\r\n\r\nh3. Actual Results\r\nShowing \"No Filter/Project selected\".\r\nThe setting of gadget cannot be changed.\r\n\r\n\r\nh3. 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report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-43031].\n {panel}\n\nWhen we're attempting to use the jira-api jar in maven via\r\n\r\n{{\r\n com.atlassian.jira\r\n jira-api\r\n 6.4.2\r\n provided\r\n}}\r\n\r\nWe get the error:\r\n\r\n{{org.eclipse.aether.transfer.ArtifactNotFoundException: Failure to find jta:jta:jar:1.0.1}}\r\n\r\nWhich is a dependency that is pulled in from https://maven.atlassian.com/content/groups/public/com/atlassian/jira/jira-project/6.4.2/jira-project-6.4.2.pom \r\n\r\nIt looks like jta version 1.0.1 has been removed from all of the public maven repositories. Can you update this dependency in jira-project to be jta version 1.0.1B which is available on your maven repository at https://maven.atlassian.com/content/groups/public/jta/jta/1.0.1B/jta-1.0.1B.pom\r\n\r\nOr just fix the dependency relocation altogether so the dependency is \r\n\r\njavax.transaction\r\njta\r\n1.0.1B\r\n\r\nwhich is available on mvn central. \r\n\r\nRelated issues/answers:\r\nhttps://answers.atlassian.com/questions/106630/missing-resources-jndi-and-jta-atlas-run\r\nhttps://answers.atlassian.com/questions/68542/building-jira-5-1-from-source-build-error","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxr1fb:","customfield_14734":"1|hxqszb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxtl3r:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxqsz3:","customfield_12830":null,"customfield_10401":null,"summary":"Update jta dependency in jira-project pom.xml to a version that is available on public maven 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Issue Summary\r\n\r\nCorresponding Confluence Issue: CONFSERVER-83364.\r\n\r\nOnce the first application link is configured, the OAuth details are set. Any subsequent base url changes do not update the OAuth configuration. This leads to broken links on the \"Authorized applications\" page.\r\n\r\nN.B. The authorisation works fine. So far only the links have been identified as broken. \r\n\r\nThis is reproducible on Data Center: yes\r\nh3. Steps to Reproduce\r\n # Configure an application link between Jira and Confluence.\r\n # Change base url in Jira or in Confluence.\r\n # Delete the application link from both applications.\r\n # Create a new application link between Jira and Confluence.\r\n # Perform user authorisation between Jira and Confluence.\r\n # Go to \"Authorized applications\" in user profile\r\n ## in Jira: {{secure/ViewProfile.jspa?selectedTab=com.atlassian.oauth.serviceprovider:jira-user-access-tokens}}\r\n ## in Confluence: {{users/revokeoauthtokens.action}}\r\n\r\nh3. Expected Results\r\n\r\n\"Authorized applications\" page displays correct links.\r\nh3. Actual Results\r\n\r\n\"Authorized applications\" page displays links pointing to the old base url of the application, whose base url has changed.\r\n\r\nAuthorisation works correctly (e.g. Confluence displays Jira issue summaries). It's only the \"Authorized applications\" page that is broken.\r\nh3. Workaround\r\n\r\n(!) Always have a backup of your database before doing any changes to it. (!)\r\n\r\nIf \"Authorized applications\" page in Confluence displays incorrect links to Jira, then Jira's configuration needs to be fixed, and vice versa.\r\n\r\n \r\nh4. Workaround if Jira base url has changed and now links in Confluence are stale\r\n\r\n1. Find the stale OAuth configuration:\r\n{code:sql}\r\nSELECT description\r\nFROM oauthconsumer\r\nWHERE consumerservice = '__HOST_SERVICE__'{code}\r\n2. (!) You should get exactly 1 result. If you got 0 or more than 1 rows, abort the procedure and contact Atlassian Support.\r\n\r\n3. The result looks like this:\r\n{noformat}\r\nAtlassian Jira at http://myOLDcompanyname.com/jira{noformat}\r\n4. If this is indeed the old base url, update it by running:\r\n{code:sql}\r\nUPDATE oauthconsumer\r\nSET description = 'Atlassian Jira at http://myNEWcompanyname.com/jira'\r\nWHERE consumerservice = '__HOST_SERVICE__'{code}\r\n5. Remove the old application link (from both Jira and Confluence).\r\n\r\n6. Restart Jira\r\n\r\n7. Create a new application link.\r\n\r\n \r\nh4. Workaround if Confluence base url has changed and now links in Jira are stale\r\n\r\n1. Find the stale OAuth configuration:\r\n{code:sql}\r\nSELECT bandanavalue\r\nFROM bandana\r\nWHERE bandanakey = 'com.atlassian.oauth.consumer.ConsumerService:host.__HOST_SERVICE__';{code}\r\n2. (!) You should get exactly 1 result. If you got 0 or more than 1 rows, abort the procedure and contact Atlassian Support.\r\n\r\n3. The result looks like this:\r\n{noformat}\r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n{noformat}\r\nUnfortunately, in Confluence this config is kept as an XML. This makes it more cumbersome to edit. The example above shows \"{{{}...{}}}\" for all the other values, but in your case you will get actual values. You must maintain those values as they are, updating only the {{{}description{}}}!\r\n\r\n4. If the description indeed holds the old base url, update it by running:\r\n{code:sql}\r\nUPDATE bandana \r\nSET bandanavalue = '\r\n \r\n \r\n \r\n \r\n \r\n \r\n'\r\nWHERE bandanakey = 'com.atlassian.oauth.consumer.ConsumerService:host.__HOST_SERVICE__';\r\n {code}\r\n5. Remove the old application link (from both Jira and Confluence).\r\n\r\n6. Restart Confluence.\r\n\r\n7. Create a new application link.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3rb5z:","customfield_14734":"1|i3rbcf:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3q6is:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3rbc7:","customfield_12830":null,"customfield_10401":null,"summary":"Changing base url is not reflected in OAuth configuration","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161106","self":"https://jira.atlassian.com/rest/api/latest/issue/2161106","key":"JRASERVER-79514","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":true,"releaseDate":"2026-10-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. 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Issue Summary\r\n\r\nThe mouse wheel scroll does not work on the \"Add Watchers\" autocomplete dropdown. When a user types a search term in the \"Add Watchers\" picker and the results exceed what the visible dropdown area can display, the additional results can't be reached with the mouse wheel.\r\nh3. Steps to Reproduce\r\n # Navigate to any issue in any project\r\n # Click the watcher icon on the issue\r\n # In the \"Add Watchers\" search field, type a letter that matches multiple users (e.g., a)\r\n # Observe the autocomplete dropdown displaying matching results that exceed the visible area\r\n # Attempt to scroll the dropdown list using the mouse wheel\r\n\r\nh3. Expected Results\r\n\r\nThe autocomplete dropdown should be scrollable using the mouse wheel, allowing users to view and select all matching results.\r\nh3. Actual Results\r\n\r\nThe mouse wheel has no effect on the autocomplete dropdown. Users beyond the initially visible results are not accessible via mouse scroll. Only keyboard arrow key navigation or typing a more specific search term allows selecting additional users.\r\nh3. Workaround\r\n\r\n*1. Search for a specific user* — type a more specific name to narrow down the autocomplete results.\r\n\r\n*2. CSS Override* — add the following to {*}Administration → System → Announcement Banner{*}:\r\n\r\n \r\n{code:java}\r\n\r\n{code}\r\n \r\n\r\n*3. JavaScript Injection (if CSS doesn't work)* — add to the same Announcement Banner:\r\n\r\n \r\n{code:java}\r\n \r\n\r\n{code}\r\n \r\n\r\n*Note:* Workarounds 2 and 3 are unsupported customisations outside of [Atlassian Support Offerrings|https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html] and should be validated in a staging environment first.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r0hr:","customfield_14734":"1|i4r0nz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pu3w:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r0nr:","customfield_12830":null,"customfield_10401":null,"summary":"Mouse wheel scroll does not work on the \"Add Watchers\" autocomplete dropdown","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1861656","self":"https://jira.atlassian.com/rest/api/latest/issue/1861656","key":"JRASERVER-73371","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nIn Jira 8.21.0, It is not possible to assign a user from a group that is authorized in a project and the group contains German umlauts, to a JIRA task.\r\n\r\nThe issue is also reproducible in Jira 9.4.x and 9.12.x if the group name contains French accent (É) \r\n\r\nThis is reproducible on Data Center: (yes)\r\nh3. Steps to Reproduce\r\n # Create a user group with german umlauts (e.g. BMKÖS Gruppe)\r\n # Add a user to this group.\r\n # Add this group to any project with a role with Assignable User Permission.\r\n # Create a new issue in the project\r\n # Try to set the assignee of the issue to the user from the new group.\r\n\r\nh3. Expected Results\r\n\r\nJira should find and show the user in the assignee dropdown list.\r\nh3. Actual Results\r\n\r\nJira can't find the user in the assignee dropdown list.\r\nh3. Workaround\r\n\r\nJira behaves as expected if the group name does not have german umlauts in the group name.\r\n\r\nAlso, this behavior was found in instances with PostgreSQL. It didn't happen with the H2 testing database and also MS SQL using collation SQL_Latin1_General_CP437_CI_AI.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3dy93:","customfield_14734":"1|i3dyfj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3d5w7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3dyfb:","customfield_12830":null,"customfield_10401":null,"summary":"Can't assign users from a group that have german umlauts or French Accents in the group name","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1863246","self":"https://jira.atlassian.com/rest/api/latest/issue/1863246","key":"JRASERVER-73572","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\nGranting \"Create Issue\" permission to \"Current Assignee\" allows any user to create new issue\r\nh3. Steps to Reproduce\r\n # Create a new Project - 'Project A'\r\n # Create a new Permission Scheme - 'Permission_Scheme_A'\r\n # Assign the \"Create Issue\" permission\" to \"Current Assignee\"\r\n # Assign this Permission Scheme 'Permission_Scheme_A' to the 'Project A'\r\n # Create a new user 'User A'\r\n# Login as 'User A' and try to Create a New Issue in 'Project A'\r\n\r\nh3. Expected Results\r\n'User A' cannot create a new issue in the 'Project A'\r\nh3. Actual Results\r\n'User A' is able to create a new issue in the Project A'\r\n\r\nSimilarly, Granting \"Create Issue\" permission to \"Group custom field value\" allows any user to create new issue.\r\nGranting \"Create Issue\" permission to \"User custom field value\" also allows any user to create new issue.\r\nh3. Workaround\r\n Currently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3e83r:","customfield_14734":"1|i3e8a7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3dfin:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3e89z:","customfield_12830":null,"customfield_10401":null,"summary":"Granting \"Create Issue\" permission to \"Current Assignee\" or \"Group custom field value\" or \"User custom field value\" allows any user to create new issues","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161455","self":"https://jira.atlassian.com/rest/api/latest/issue/2161455","key":"JRASERVER-79520","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nAfter setting up an Incoming, External, Application link to Jira with System Admin permissions, non-administrator accounts are unable to Manage Sprints even if the Token Scope is {{System Admin}} and they have the {{Manage Sprints}} permission\r\nh3. Steps to Reproduce\r\n # Create an Application link in Jira\r\n ## External Application\r\n ## Incoming Application link Type\r\n ## Scopes = {{System Admin}}\r\n # Setup an [Oauth2 integration|https://confluence.atlassian.com/adminjiraserver0902/jira-oauth-2-0-provider-api-1168853930.html#JiraOAuth2.0providerAPI-token] using the Key and Secret Provided\r\n # Follow the Oauth2 authorization flow, and consent using an account that does not have {{System Admin}} permission, but does have the {{Manage Sprint}} [permission|https://confluence.atlassian.com/adminjiraserver112/using-manage-sprints-permission-for-advanced-cases-1688896855.html]\r\n # Try to update a Sprint using API\r\n\r\nh3. Expected Results\r\n\r\nThe sprint is updated because the Token Endpoint Scope is {{System Admin}} and the consenting user has the [Manage Sprint|https://confluence.atlassian.com/adminjiraserver112/using-manage-sprints-permission-for-advanced-cases-1688896855.html] permission in Jira. \r\nh3. Actual Results\r\n\r\nThe Sprint Cannot be edited by the User and the error below is returned\r\n{noformat}\r\n{\"errorMessages\":[\"To update this sprint, you must either have the Manage Sprints or the Edit Sprints permission for all of the following projects: SCRUM.\"],\"errors\":{}}% {noformat}\r\nh3. 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Problem Statement:\r\n\r\nAs an administrator, its difficult to setup and manage the UPM truststore and certificates in order to enable and utilize [App Signing|https://community.atlassian.com/forums/Data-Center-discussions/App-Signing-rollout-started-Time-to-boost-App-security/m-p/2957883#M1102]. \r\nh3. Summary:\r\n\r\nIn Jira 11, App signing is now enabled by default for app installations. This requires administrators to add specific directories and certificates to their Jira deployment to work properly\r\n * [App Signing Rollout to Boost App Security|https://community.atlassian.com/forums/Data-Center-discussions/App-Signing-rollout-started-Time-to-boost-App-security/m-p/2957883#M1102]\r\n * [Jira 11 Release Notes - App Signing|https://confluence.atlassian.com/jirasoftware/jira-software-11-0-x-release-notes-1587939582.html#JiraSoftware11.0.xreleasenotes-app-signing]\r\n * [Configuring UPM App Signature Check|https://confluence.atlassian.com/upm/configuring-upm-app-signature-check-1489470544.html]\r\n * [Atlassian Certificate Bundle for UPM|https://confluence.atlassian.com/upm/updating-atlassian-certificates-bundles-1489470540.html]\r\n\r\nThis is a tedious task and prone to errors which in turn prevents plugins from being installed or updated.\r\nh3. Idea:\r\n\r\nAtlassian should include the required folders and bundled certificates as apart of the Jira Download. This will help minimize the level of effort for administrators to install and setup Jira. \r\nh3. Work Around:\r\n\r\nIf necessary, you are able to disable the feature using the JVM arguments found here: [UPM Signature Check Configuration|https://confluence.atlassian.com/upm/configuring-upm-app-signature-check-1489470544.html]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4h4g7:","customfield_10651":null,"customfield_14734":"1|i4h4mf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4fxxg:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4h4m7:","customfield_10653":null,"customfield_10401":null,"summary":"Include UPM Truststore Configuration with Jira 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Chin","active":false,"timeZone":"Europe/Amsterdam"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-62709/votes","votes":29,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-62709].\n {panel}\n\nh3. Problem Definition\r\nIn JIRA 6.4, the project-centric view can be disabled on both the user level or on the global level by an administrator. However, in JIRA 7.2.x, there's no option to disable the sidebar. This is a new feature implemented in JIRA 7.2.x - please refer to [JIRA Core 7.2.x release notes - Projects, front and center|https://confluence.atlassian.com/jiracore/jira-core-7-2-x-release-notes-826896229.html#JIRACore7.2.xreleasenotes-Projects,frontandcenter].\r\n\r\nNote that this options is not available for Cloud customers, so it would be nice to have the suggested resolution implemented either way. :)\r\n\r\nh3. Suggested Solution\r\nAllow users to enable or disable the project navigation sidebar","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyc947:","customfield_10651":null,"customfield_14734":"1|hyc7bz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyd8on:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hyc7br:","customfield_10653":null,"customfield_10401":null,"summary":"As a user, I'd like to be given the option to choose to Show or Hide the project 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-3111].\n {panel}\n\nCurrently, the developer workload report is limited to a single user, and of the form:\n\nProjects Assigned Issues Workload\n-------- --------------- --------\nProjA 12 17 days\nProjB ... ...\n\nIt would be nice if a single _project_ could be chosen, and multiple users' workloads displayed for that project.\n\n\nUser Assigned Issues Workload\n----- --------------- --------\nbob 12 17 days\njoe ... ...","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwhaj3:","customfield_10651":null,"customfield_14734":"1|hwa1i7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwpvuv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwe53j:","customfield_10653":null,"customfield_10401":null,"summary":"Allow 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Problem Definition\r\nDuring startup Jira will check for index consistency and, if needed, it will recover the index from a recent snapshot.\r\n\r\nIt will check how far from the database the recently recovered index is (range) and add 24 hours to it.\r\n{code}\r\n2024-07-10 19:50:07,718+0000 main INFO [c.a.j.index.ha.DefaultIndexRecoveryManager] [INDEX-FIXER] Re-index start time: {2024-07-10 19:43:21.426}, Latest DB issue-version date: {2024-07-10 19:49:13.738}\r\n2024-07-10 19:50:07,719+0000 main INFO [c.a.j.index.ha.DefaultIndexRecoveryManager] [INDEX-FIXER] Re-indexing issues updated in the last {1 days, 0 hours, 6 minutes, and 46 seconds}. (Note: it's an intentionally wider range)\r\n{code}\r\n\r\nh3. 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Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-64326].\r\n {panel}\r\n\r\nh3. Summary\r\nIn some cases JIRA *CaesiumScheduler* can create more then single record in {{clusteredjob}} table. \r\nThis will lead to problems similar to one in JRASERVER-64325: method {{getJobDetails}} expects single uniq value from DB, while {{clusteredjob}} table does not ensure this.\r\n\r\nh3. Steps to Reproduce\r\n# TBD\r\n\r\nh3. Expected Results\r\nCaesium ensures data integrity \r\n\r\nh3. Actual Results\r\n*CaesiumScheduler* can create more then single record in {{clusteredjob}} table.\r\n\r\nh3. Notes\r\nProblem is largely mitigated by implementing UNIQ index \"clusteredjob_jobid_idx\" (job_id) as part of JRASERVER-64325 \r\n\r\nh3.Workaround\r\n* Delete duplicated records, see https://confluence.atlassian.com/jirakb/jira-fails-to-start-due-to-too-many-rows-found-for-query-on-clusteredjob-800702971.html\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyh3nj:","customfield_14734":"1|hyh2gn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hyhu5b:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyh2gf:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA CaesiumSchedulerService can insert duplicated records into clusteredjob","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"834709","self":"https://jira.atlassian.com/rest/api/latest/issue/834709","key":"JRASERVER-65829","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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View Issue"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":7.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=lfagundes","name":"lfagundes","key":"lfagundes","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=lfagundes&avatarId=2469808","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=lfagundes&avatarId=2469808","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=lfagundes&avatarId=2469808","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=lfagundes&avatarId=2469808"},"displayName":"Luciano Fagundes","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=lfagundes","name":"lfagundes","key":"lfagundes","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=lfagundes&avatarId=2469808","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=lfagundes&avatarId=2469808","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=lfagundes&avatarId=2469808","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=lfagundes&avatarId=2469808"},"displayName":"Luciano Fagundes","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-65829/votes","votes":22,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-65829/watchers","watchCount":26,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2017-08-23T15:14:19.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12832","value":"50%","id":"12832","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hyx7if:","updated":"2026-09-15T07:40:33.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\n\r\nWhen attempting to clone an issue that contains required fields, JIRA displays a generic workflow error instead of the required fields message.\r\nh3. Steps to Reproduce\r\n # Install a trial of the \"[Scripting Suite Pro|https://marketplace.atlassian.com/plugins/com.quisapps.jira.jsspro/server/overview]\" plugin or any other plugin that has a workflow validator for fields;\r\n # Create a test project;\r\n # Create a dummy issue in the project;\r\n # Edit the project workflow and add a \"Jython Validator\" function on the Create transition with the following inline script:\r\n ----------------\r\n invalid_fields = \\{}\r\n invalid_fields[\"Summary\"] = \"must have proper summary\"\r\n description = \"Failed validation test\"\r\n result = False\r\n ------------\r\n # Publish the workflow.\r\n # Attempt to clone the dummy issue created\r\n\r\nh3. Expected Results\r\n\r\nIn JIRA 7.1.x, the error is nicely formatted:\r\n\r\n!jira7.1.0.png|thumbnail!\r\nh3. Actual Results\r\n\r\nIn JIRA 7.2.x, a generic workflow message is displayed:\r\n\r\n!jira7.2.4.png|thumbnail!\r\n\r\nh3. Workaround\r\n\r\nThere is currently no workaround for this issue.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyx85j:","customfield_14734":"1|hyx7jb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hyxnov:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyx7j3:","customfield_12830":null,"customfield_10401":null,"summary":"Cloning an issue that contains required field displays a generic workflow error instead of the required fields message.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1419894","self":"https://jira.atlassian.com/rest/api/latest/issue/1419894","key":"JRASERVER-70082","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"405855","self":"https://jira.atlassian.com/rest/api/2/issueLink/405855","outwardIssue":{"id":"973400","key":"JSDSERVER-5804","self":"https://jira.atlassian.com/rest/api/2/issue/973400","fields":{"summary":"Allow 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-70082/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2019-10-09T11:16:38.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i1bm1z:","updated":"2026-09-15T07:40:11.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. *Problem Definition*\r\nCurrently, mail connection configuration for SMTP/Incoming mail server can only be achieved via the port connection.\r\n\r\nh3. *Suggested Solution*\r\nAllow mail connection configuration to use API such as Microsoft APIs O365 instead of using the ports.\r\n\r\nh3. *Why this is important*\r\nDue to strict security compliance connection via the port is not possible for certain organization as it potentially provides security hole which can be used by attackers.\r\n\r\n*Note*: Microsoft is planning to retire SMTP access for Exchange:\r\nhttps://techcommunity.microsoft.com/t5/blogs/blogarticleprintpage/blog-id/Exchange/article-id/27095","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1blzj:","customfield_10651":null,"customfield_14734":"1|i1bm33:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1bhm7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1bm2v:","customfield_10653":null,"customfield_10401":null,"summary":"Allow JIRA to communicate Via Microsoft APIs 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The Power of Excel in Jira|https://marketplace.atlassian.com/plugins/com.moresimp.jexcel/server/overview]\r\n\r\nYou can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\n Jira Server Product Management\r\n\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2954a19bb3fc","name":"2954a19bb3fc","key":"timoey","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/f26843ad7e7f894ce76c2b4568f22eb0?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/f26843ad7e7f894ce76c2b4568f22eb0?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/f26843ad7e7f894ce76c2b4568f22eb0?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/f26843ad7e7f894ce76c2b4568f22eb0?d=mm&s=32"},"displayName":"Tim Oey","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-23783/votes","votes":823,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-23783/watchers","watchCount":280,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2011-02-25T01:45:12.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwc7uf:","updated":"2026-09-15T07:39:55.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-23783].\r\n {panel}\r\n\r\n\r\nFrom the Administration User Browser screen, have an \"Export List\" button/link that exports all the users that match the current filter into a .CSV or Excel file. The columns exported would match the columns currently displayed: Username, Email, Full Name, Login Details, Groups. No formatting needed, just dump the text as displayed in each table cell into a single field (including carriage returns for multi line entries like Login Details).\r\n\r\nThis would be much simpler than having to run queries to do this as described at http://confluence.atlassian.com/x/FYJyCw\r\n\r\nThe end goal is a simple way to monitor who is logging in most often (need to contact the top 50 users), who has had many recent login failures, who belongs to one group but not another, etc.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hweewv:","customfield_10651":null,"customfield_14734":"1|hwathb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwkwaf:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwib73:","customfield_10653":null,"customfield_10401":null,"summary":"Easy User 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-39509].\n {panel}\n\nWhen searching in JQL using the \"Create Date Between\" filter, JIRA is considering only the _Start_ date, not the _End_ date. It considers one day before the end date.\r\n\r\nh4. Steps to replicate:\r\nh6. Example 1:\r\n- Create one issue today (let's say today is Aug 9th);\r\n- Create a JQL (basic or advanced, doesn't matter) to search issues from Aug 7th to Aug 9th (_created >= 2014-08-07 AND created <= 2014-08-09_);\r\n- The issue will not appear in the results.\r\n\r\nh6. Example 2:\r\n- Create one issue today (let's say today is Aug 9th);\r\n- Create a JQL (basic or advanced, doesn't matter) to search issues from Aug 7th to Aug 10th (_created >= 2014-08-07 AND created <= 2014-08-10_);\r\n- The issue will appear in the results.\r\n\r\nh6. Example 3:\r\n- Create one issue today (let's say today is Aug 9th);\r\n- Create a JQL (basic or advanced, doesn't matter) to search issues from Aug 9th to Aug 10th (_created >= 2014-08-09 AND created <= 2014-08-10_);\r\n- The issue will appear in the results.\r\n\r\nh4. Expected behavior:\r\nThis should work in any of the scenarios above, including up to 23:59 on the date created. According to bugmaster in JRA-39465: {quote}created <= 2014-08-09 gets translated to 2014-08-09 at 00:00:00 (midnight) so any issues created after midnight will not be included.{quote}\r\n\r\nh4. Recommended behavior\r\nInclude through 23:59:59 that day. This seems more intuitive.\r\n\r\nOriginal text:\r\n{quote}I saw this created as a bug on [JRA-39645|https://jira.atlassian.com/browse/JRA-39465] and as it was confirmed as a \"by design\" behavior, I think we could improve the code to make this more intuitive for our users.\r\n\r\nSo the expected new behavior should be like this:\r\n* Create one issue today (12th August)\r\n* Create a JQL (basic or advanced, doesn't matter) to search issues from Aug 7th to Aug 12th (_created >= 2014-08-07 AND created <= 2014-08-12);\r\n* This issue should appear here.\r\n\r\nI really think that this is pretty much more intuitive as the customer will use the last day that it needs to see its issues.\r\n\r\nBest regards.\r\nDiego Zarpelon\r\nAtlassian JIRA Support Engineer{quote}\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxhmyn:","customfield_10651":null,"customfield_14734":"1|hxha2n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxkxof:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxha2f:","customfield_10653":null,"customfield_10401":null,"summary":"Create date between should also consider the end 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-62915].\n {panel}\n\nAs an end user viewing Scrum and Kanban boards, I would like to select a user from a dynamic dropdown list of users to filter on issues by assignee.\r\n\r\nI've seen this implemented in a few organisations as Quick Filters but the list is static and often needs updating when new users are introduced or people leave the project. Also if there are many users, there becomes many quick filters.\r\n\r\nPresenting a dynamic dropdown list of users who have work visible on the board which would filter by assignee would be an ideal solution to this common problem.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hycs73:","customfield_10651":null,"customfield_14734":"1|hycqif:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hydqtj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hycqi7:","customfield_10653":null,"customfield_10401":null,"summary":"Dynamic assignee quick filter","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"144684","self":"https://jira.atlassian.com/rest/api/latest/issue/144684","key":"JRASERVER-25386","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"24617","customfield_11435":"24601","customfield_11437":"5596","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"41080","customfield_11434":"24601","customfield_17933":null,"labels":["KA","affects-server","favorite","filter","folder"],"customfield_11433":"49670","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"315702","self":"https://jira.atlassian.com/rest/api/2/issueLink/315702","outwardIssue":{"id":"769725","key":"JRACLOUD-25386","self":"https://jira.atlassian.com/rest/api/2/issue/769725","fields":{"summary":"Add a capability to group my Favorite Filters into Folders ","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43391","id":"43391","name":"Navigation - 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-25386].\n {panel}\n\nWould like a capability to group my Favorite Filters into Folders to better manage them by a release version, group, etc.. \r\nSo when I display my Favorite Filters on the Dashboard instead of seeing 25 different filters I can see \"Favorite Filter Folders\" \r\n(when I click on Folder name I then see a list of similar filters in) and maybe one or two filters by themselves that I didn't assign to a folder.\r\n\r\nEXAMPLE of a possible Folder structure with filters:\r\nFolder 1 (Release v1.0)\r\n Filter 1\r\n Filter 2\r\n Filter 3\r\n Filter 4\r\nFolder 2 (Release v2.0)\r\n Filter 1\r\n Filter 2\r\n Filter 3\r\nFolder 3 (Release v2.1)\r\n Filter 1\r\nFolder 4 (Workflow Statuses)\r\n CREATED\r\n CCB \r\n DEV_QUEUE\r\n ASSIGNED\r\n WORKING\r\n BUILD_READY\r\n TEST_READY\r\n VERIFIED\r\nFilter ABCDEF\r\nFilter XYZ\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hws75r:","customfield_10651":null,"customfield_14734":"1|hwav8f:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwkvo7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwialb:","customfield_10653":null,"customfield_10401":null,"summary":"Add a capability to group my Favorite Filters into Folders 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owner's click-to-sort for Filter Results gadget persists for all users","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-47039/watchers","watchCount":52,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2015-11-20T02:26:40.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12832","value":"50%","id":"12832","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxzvk7:","updated":"2026-09-15T07:13:54.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\nThe dashboard-owner are changing the default sort order of this gadget for everyone who uses the dashboard. \r\n\r\nh3. Steps to Reproduce\r\n\r\nDo the same steps for JIRA 6.1.4 and JIRA 6.4.11 :\r\n\r\n1. Login to JIRA as admin \r\n2. Add \"Filter Results\" gadget in dashboard\r\n3. Choose one of the saved filter and Save.\r\n4. Go to {{Issue > Search for Issue > Click on the Filter}} added in the step 2\r\n5. Try change the Filter configuration by changing the order of the issue: Eg: _ORDER BY assignee ASC_\r\n6. Save the filter\r\n7. Click on the Dashboard , try to change the order by clicking on any of the header in the gadget .\r\n8. Go to other pages and come back to Dashboard page again.\r\n8. Check if the order of the \"Filter Results\" gadget is same with the one configured in the Filter in step 5.\r\n\r\n*For version 6.1.4:*\r\nThe order of the item in the \"Filter Results\" gadget ordered based on the Saved Filter and the order is maintained even after tried to change the order , go to other pages , then come back to the Dashboard Page.This is the expected and default behaviour of the filter\r\n\r\n*For version 6.4.11:*\r\nThe \"Filter Results\" gadget display the issue order based on the last action performed by the admin which is by clicking on the header of the gadget and is not following as configured in the Saved Filter.\r\n\r\nh3. Expected Results\r\nThe order of the item in the \"Filter Results\" gadget should depend and show as in the order of the Saved Filter by the owner of the filter.\r\n\r\nh3. Actual Results\r\nWhen the owner of the shared-dashboard clicks on one of the column headings in the table, JIRA will re-sort the table by that column, and this will then become the default sort order of that dashboard. \r\nWhen a different user now loads that dashboard, it will be sorted by the column that the owner clicked on. In contrast, if a different user (not the owner) clicks on a column heading, the table will only be temporary re-sorted.\r\n \r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy00hr:","customfield_14734":"1|hxzvkv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hy1qrb:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxzvkn:","customfield_12830":null,"customfield_10401":null,"summary":"\"Filter Results\" gadget should display the issues as ordered in the Saved Filter by the owner of the filter","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"571328","self":"https://jira.atlassian.com/rest/api/latest/issue/571328","key":"JRASERVER-59793","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-59793].\r\n {panel}\r\n\r\nh3. Issue Summary\r\nPre-formatted is the style type that gives monospacing to text. This is traditionally used when referring to code (variable names, class names, etc...) or short pieces of code.\r\n\r\nh3. Steps to Reproduce\r\nWrite a text in the description of an issue with content like the following: \r\n\"The HTTP response came back as {{{\"result\" : \"success\"}}} but ...\"\r\n\r\nh3. Expected Results\r\nThe text is shown as it was written, in one single uninterrupted line.\r\n\r\nh3. Actual Results\r\nThe text is shown with line breaks instead of a single line.\r\n \r\nh3. Notes\r\n* The impetus for this is javadocs which support tags such as: variableName ( does the same thing) which will give monospace typing to variableName. Javadocs also support 
a bunch of code here
which is handy for formatting a lot of code. JIRA handles the 
 situation quite well with the \"code\" tags. It makes an attempt to handle in-line monospace typing with \"Preformatted\". This works well most of the time, but it is completely broken when trying to use with JSON code snippets.\r\n* JavaDocs and other formatting tools support inline monospacing on code snippets for readability purposes, so should JIRA. In fact, Preformatting works well with code snippets for nearly any language EXCEPT JSON.\r\n\r\nh3. Workaround\r\nTo use the \"code\" formatting. Example: \r\n{code}The HTTP response came back as {{{\"result\" : \"success\"}}} but ...{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy38pz:","customfield_14734":"1|hy35d3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hy4pkf:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hy35cv:","customfield_12830":null,"customfield_10401":null,"summary":"Preformatted style with JSON text is 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-43425].\n  {panel}\n\nPie charts in JIRA 6.4 are large and occupy a lot of space on the screen. The better is to use the space on showing results of text based filters instead of showing great annulus/annuli. \r\n\r\nIt would be better if width of annulus can be configurable. It can be given in per-cents while 100% corresponds actual JIRA 6.4.3 width. The goal is to allow users to shrink pie charts to free some space on dashboard.\r\n\r\nAttachments show current size of pie chart and suggested shrinked version with the same window size. 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Problem\r\n\r\nWith the release of Jira Software Server 9.x, multiple workflow transition buttons can no longer be displayed by themselves when modifying the _ops.bar.group.size.opsbar-transitions_ attribute value within the _../JIRA_HOME/ jira-config.properties_ file. \r\n\r\nThis is a feature that existed in previous versions of Jira and has been requested by customers to be returned.\r\nh3. Environment\r\n\r\nJira Software Server 9.x\r\nh3. Steps to Reproduce\r\n\r\nN/A\r\nh3. Expected Results\r\n\r\nIf we were to set a value in the _ops.bar.group.size.opsbar-transitions_ attribute within the _../JIRA_HOME/ jira-config.properties_ file to add more buttons, we would expect to see the following:\r\n\r\n*Before:*\r\n\r\n!image-2022-10-21-16-42-42-204.png|thumbnail!\r\n\r\n*After:*\r\n\r\n!image-2022-10-21-16-45-42-886.png|thumbnail!\r\nh3. Actual Results\r\n\r\nOut of the box, the transitions are not displayed as a drop down. Updating the attribute no longer has any affect:\r\n\r\n!image-2022-10-21-16-47-28-468.png|thumbnail!\r\nh3. Workaround\r\nThere is no out of the box workaround for this Suggestion at the moment. Please check Atlassian Marketplace, Developer and Community for third-party workarounds.\r\n\r\nh3. Notes\r\n\r\nThis was a change that was implemented recently according to [Jira 9.0 Release Notes - Issue statuses and transitions are now in one place|https://confluence.atlassian.com/jiracore/jira-core-9-0-x-release-notes-1141970783.html#JiraCore9.0.xreleasenotes-issue_status_menu] which is the reason for interface changes including the new UI for the transitions menu.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3jq33:","customfield_10651":null,"customfield_14734":"1|i3jq9j:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3iqrg:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i3jq9b:","customfield_10653":null,"customfield_10401":null,"summary":"Bring back the ability to display multiple transition buttons in 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Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-31434].\n  {panel}\n\nh3. Steps to reproduce\r\n# Install 2x JIRA(tested on 5.2.3) with JIRA Charting plugin 1.10\r\n# Create test project in first JIRA instance(source)\r\n# Create custom field of type 'Time in Status'\r\n# Export XML backup\r\n# Initialize Project Import in second JIRA instance(destination).\r\n\r\nh3. Expected Results:\r\nProject import completes successfully. Our documentation states: \"All the target JIRA system custom fields and the custom fields included in JIRA plugins supported by Atlassian (e.g. JIRA Toolkit, Charting Plugin, Labels Plugin, Perforce Plugin) are compatible with the Project Import tool.\"\r\n- https://confluence.atlassian.com/display/JIRA052/Restoring+a+Project+from+Backup\r\n\r\nh3. Actual results:\r\nProject import fails with error 'Unable to import custom field 'Time in Status'. The custom field type does not support project imports.'\r\n\r\nh3. Workaround:\r\nRemove any reference to the custom field in the XML backup by following these steps:\r\n- Unzip archive and search for the string 'charting'\r\n- Remove custom field entry in the entities.xml file:\r\n{code}\r\n\r\n{code}\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx4afj:","customfield_14734":"1|hx0gcf:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hx8tm7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hx1t7b:","customfield_12830":null,"customfield_10401":null,"summary":"Project Import tool not compatible with JIRA Charting plugin custom field 'Time in Status'","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"268187","self":"https://jira.atlassian.com/rest/api/latest/issue/268187","key":"JRASERVER-32347","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"182092","customfield_11435":"182092","customfield_11437":"181823","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"206390","customfield_11434":"181773","customfield_17933":null,"labels":["affects-server","databases","infrastructure","jw-enterprise","server-enterprise"],"customfield_11433":"189518","customfield_10610":121.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"419979","self":"https://jira.atlassian.com/rest/api/2/issueLink/419979","inwardIssue":{"id":"1568880","key":"JRASERVER-71176","self":"https://jira.atlassian.com/rest/api/2/issue/1568880","fields":{"summary":"Add 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"319445","self":"https://jira.atlassian.com/rest/api/2/issueLink/319445","outwardIssue":{"id":"768794","key":"JRACLOUD-32347","self":"https://jira.atlassian.com/rest/api/2/issue/768794","fields":{"summary":"JIRA should support MariaDB","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"111088","self":"https://jira.atlassian.com/rest/api/2/issueLink/111088","outwardIssue":{"id":"295325","key":"CWD-3584","self":"https://jira.atlassian.com/rest/api/2/issue/295325","fields":{"summary":"Support for MariaDB","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"131008","self":"https://jira.atlassian.com/rest/api/2/issueLink/131008","outwardIssue":{"id":"328937","key":"FE-5159","self":"https://jira.atlassian.com/rest/api/2/issue/328937","fields":{"summary":"Support for MariaDB","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"165880","self":"https://jira.atlassian.com/rest/api/2/issueLink/165880","outwardIssue":{"id":"398725","key":"JRASERVER-42012","self":"https://jira.atlassian.com/rest/api/2/issue/398725","fields":{"summary":"JIRA to support Percona DB","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"162535","self":"https://jira.atlassian.com/rest/api/2/issueLink/162535","outwardIssue":{"id":"348171","key":"FE-5284","self":"https://jira.atlassian.com/rest/api/2/issue/348171","fields":{"summary":"Fisheye needs to support MariaDB","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11776","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"116105","self":"https://jira.atlassian.com/rest/api/2/issueLink/116105","inwardIssue":{"id":"303740","key":"BSERV-4012","self":"https://jira.atlassian.com/rest/api/2/issue/303740","fields":{"summary":"Add support for MariaDB to Stash","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"109110","self":"https://jira.atlassian.com/rest/api/2/issueLink/109110","inwardIssue":{"id":"273130","key":"CONFSERVER-29060","self":"https://jira.atlassian.com/rest/api/2/issue/273130","fields":{"summary":"Support for MariaDB","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11776","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To 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Summary\r\n\r\nSome issues whose summaries include words with hyphen \"-\" didn't hit correctly when searching them.\r\n\r\nh3. Steps to Reproduce\r\n# Create the three issues with the following summaries in a project\r\n#* \"foo-bar\"\r\n#* \"foo-123\"\r\n# Search the above issues with following JQL\r\n#* {{project = \"PROJECTNAME\" and summary ~ \"bar\"}}\r\n#* {{project = \"PROJECTNAME\" and summary ~ \"123\"}}\r\n\r\nh3. Expected Results\r\nThe issue \"foo-123\" should be hit with the JQL {{project = \"PROJECTNAME\" and summary ~ \"123\"}} as \"foo-bar\" was hit with {{project = \"PROJECTNAME\" and summary ~ \"bar\"}}.\r\n\r\nh3. Actual Results\r\nNo issue was hit with the JQL {{project = \"PROJECTNAME\" and summary ~ \"123\"}}.\r\n\r\nAs [this doc|https://confluence.atlassian.com/display/JIRASOFTWARECLOUD/Search+syntax+for+text+fields] said,\r\n\r\n{quote}\r\nWhole words only\r\nJIRA cannot search for issues containing parts of words but on whole words only. 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When it comes to \"foo-bar\", the each of \"foo\" and \"bar\" is handled as a *whole word*.\r\nOn the other hand, \"foo-123\" seems to be handled as only one \"whole word\" and we can't search for \"foo\" and \"123\".\r\n\r\nh3.Workaround\r\nNo workaround at this moment.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyc8tr:","customfield_14734":"1|hyc713:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hyd8d3:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyc70v:","customfield_12830":null,"customfield_10401":null,"summary":"Issue search for words including hyphen \"-\" in a text 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-61600].\n  {panel}\n\nCurrently in JIRA if someone is added or removed as a Watcher in a specific issue, we do not have track on when the user was added or removed.\r\n\r\nAs a JIRA Administrator I would like to have this information in the History tab, as we have for Participants field in Service Desk projects.\r\n\r\nExample:\r\n!Screen Shot 2016-06-20 at 10.34.49 AM.png|thumbnail!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy8g4v:","customfield_10651":null,"customfield_14734":"1|hy8dpz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy9n93:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy8dpr:","customfield_10653":null,"customfield_10401":null,"summary":"Watcher field should appear in History 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Summary\r\n\r\nWhen going to a Project > Activity view, the cog menu options are not visible\r\nh3. Steps to Reproduce\r\n # Create a project\r\n # Go to Project > Activity view\r\n # Click on the cog in the upper right corner\r\n\r\nh3. Expected Results\r\n\r\nMenu is visible\r\nh3. Actual Results\r\n\r\nMenu is not visible\r\n !Screen Shot 2018-09-18 at 11.50.38 AM.png!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available\r\n\r\n \r\nh3. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-9107].\n  {panel}\n\n{panel:title=Atlassian Update - 19 March 2015|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThis is a routine update of this issue. While this issue is not currently on our roadmap, we do hope to address it in the future.\r\n\r\nPlease don't hesitate to contact me if you have any questions.\r\n\r\nRegards,\r\nDave Meyer\r\nJIRA Product Manager\r\n{panel}\r\n\r\nSecurity levels allow JIRA issue visibility to be altered per issue, instead of just per project (as with permission schemes). However, currently security levels can only be set by hand (although a default may apply).\r\n\r\nIt would be great if we could provide a flexible workflow post-function, which set the security level of an issue based on various configurable criteria. For instance:\r\n - The reporter's group (JRA-5276).\r\n - The issue type (JRA-4794).\r\n - The issue's component (JRA-3838).","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwgefr:","customfield_10651":null,"customfield_14734":"1|hwa4zz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwj9qv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg75j:","customfield_10653":null,"customfield_10401":null,"summary":"Create post-function to set security level","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"26032","self":"https://jira.atlassian.com/rest/api/latest/issue/26032","key":"JRASERVER-6839","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"1003","customfield_11435":"1009","customfield_11437":"1130","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"58058","customfield_11434":"915","customfield_17933":null,"labels":["affects-server"],"customfield_11433":"25301","customfield_10610":10.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"312990","self":"https://jira.atlassian.com/rest/api/2/issueLink/312990","outwardIssue":{"id":"755742","key":"JRACLOUD-6839","self":"https://jira.atlassian.com/rest/api/2/issue/755742","fields":{"summary":"Issue Types - 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We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43296","id":"43296","name":"Administration - 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-6839].\n  {panel}\n\nIn theory this may tie to JRA-1602 and JRA-3821, but I felt it was different based on the details of the other two items.  I've run into the problem of wanting to consolidate two issue Types into a single one (New Feature & Improvement into Enhancement).  Problem is I can't delete New Feature and Improvement because they are in use.   I don't want those two values to show up in any future projects as a valid selection.   \nPerhaps a workable middle ground it to provide the ability to deactivate a type so that records which already have that type can remain (legacy data) but they would no longer be displayed in the Type list when creating new records.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwgqaf:","customfield_10651":null,"customfield_14734":"1|hwa3p3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwnf7b:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwe7nr:","customfield_10653":null,"customfield_10401":null,"summary":"Issue Types - Activate/Deactivate ability","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2064604","self":"https://jira.atlassian.com/rest/api/latest/issue/2064604","key":"JRASERVER-78583","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nAccessing '{*}System Info{*}' option from the Systems menu throws \"{*}403 - Forbidden{*}\" errors for the users having Jira Administrator privileges while it works properly for users with Jira System Administrator privileges.\r\n\r\nHowever, this works well for both roles Jira Administrator, Jira System Administrator privileges in the older versions.\r\n\r\nThis is reproducible on Data Center: (yes) / (no)\r\nh3. Steps to Reproduce\r\n # Install Jira Software Version 10.3.0 or higher.\r\n # Create 2 user accounts one with '{*}Jira Administrator{*}' and 'another one with {*}Jira System Administrator{*}' privileges.\r\n # Login as user with user with '{*}Jira Administrator{*}' privileges.\r\n # Access the administration option and navigate to '{*}System --> System Info{*}' option.\r\n # Repeat the same for user with {*}Jira System Administrator{*}' privileges.\r\n\r\nh3. Expected Results\r\n\r\nAs described in this KB article [Managing global permissions|https://confluence.atlassian.com/adminjiraserver/managing-global-permissions-938847142.html] - ideally only users with Jira System Administrator privileges should be able to view or manage tasks from the the Systems menu. However it works both both roles in the older versions (tested for multiple versions in 9.12.X).\r\n\r\nIf there are no specific restrictions implemented in 10.X versions  - then users under both roles '{*}Jira Administrator{*}' and '{*}Jira System Administrator{*}' should be able to view or manage tasks from the the Systems menu.\r\nh3. Actual Results\r\n\r\nUsers with *'Jira Administrator'* role privileges can access the Systems menu. However, accessing the System Info option throws \"403 - Forbidden\" error in GUI.\r\n\r\n!Screenshot 2025-02-07 at 6.34.48 PM.png|thumbnail!\r\n\r\nOther options like monitoring, clean-up, audit logs are accessible for both roles.\r\nh3. Workaround\r\n\r\nGrant the users with Jira System Administrator privileges if there is a need to access System Information.\r\nh3. Note\r\n\r\nNote that in the impacted Jira versions, there are other pages which are returning the \"Forbidden (403)\" error, when accessed by a Jira Admin user who does not have Jira System Admin Permission:\r\n - ⚙ > System > Jira mobile app\r\n - ⚙ > System > Authentication methods\r\n - ⚙ > Applications > Application Links > Create Link > External Application\r\n\r\nIt is important to note that it is expected for a non Jira System Admin user to not be able to access these pages. However, instead of throwing a 403 error, the Jira application should throw the error message below instead:\r\n{code:java}\r\n'user' does not have permission to access this page.\r\n\r\nYou must log in as a system administrator to access this page.\r\n{code}\r\n\r\n !UserPermissionError.png|thumbnail! 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-25630].\n  {panel}\n\nUse case:\r\nUser management with two different directories, one housing the \"company users\" one housing the \"external employee\" users.\r\n\r\nIn cases, where the status for the employment changes (i.e. user now works for company or former emlpoyee now works as freelancer) it would be nice to tell Confluence, that a given user is moved between directories. \r\nThus, Confluence keeps the internal stored permissions, but gets the user information and credentials from the new 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-19636].\n  {panel}\n\nTo the extent we ship Andreas' [JIRA avatars|https://extranet.atlassian.com/display/~andreask/2010/05/10/Fedex+XIV+Delivery+-+Don+can+now+scare+you+in+JIRA+too%21] inside of JIRA, we'll need a way for users to have consistent avatars across all Atlassian products. \r\n\r\nA third party created the [Confluence Avatar Server plugin|https://plugins.atlassian.com/plugin/details/19488] specifically to \"_allow confluence avatars to be used in fisheye in an effort to maintain consistent identities across tools._\"\r\n\r\nHowever, according to [MattR|https://extranet.atlassian.com/display/~andreask/2010/05/10/Fedex+XIV+Delivery+-+Don+can+now+scare+you+in+JIRA+too%21?focusedCommentId=1841824769#comment-1841824769]:\r\n\r\n{quote}\r\nOne serious problem with that plugin: it loads all the users in the system at start-up, whenever a user is added or removed, and whenever a gravatar is requested. 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 *NOTE:* This suggestion is for *Confluence Server*. 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Issue Summary\r\n\r\nWhile accessing Unsynced from Directory under User Management, it takes around 16+ minutes to load the results.\r\nh3. Environment\r\n\r\nConfluence 6.13.6\r\n MySQL 5.6.37\r\nh3. Steps to Reproduce\r\n # Go to   !https://confluence.atlassian.com/support/files/790796813/947856965/1/1522298459209/cog-new.png|width=16!    ** > *General Configuration* > *Users*\r\n # Click on Unsynced from Directory\r\n # The page would take over 16+ minutes to load the first 10 sets of users on Page 1\r\n # Upon clicking page 2 in order to load another set of 10 users it would again take around 16+ minutes\r\n\r\nh3. Expected Results\r\n\r\nUpon clicking Unsynced from Directory tab the results should show up sooner.\r\nh3. Actual Results\r\n\r\nUpon clicking Unsynced from Directory tab it's taking around 16 minutes to fetch the results\r\nh3. 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Issue Summary\r\n\r\nFrom Confluence 10.2.11+, apps and modules enabled status are persisted in PLUGIN_SETTING.\r\n\r\nUpdating apps in *Confluence Administration* » *Manage Apps* in a multi-node Cluster can revert apps and modules back to their default state.\r\n\r\nExample:\r\n* Without an entry in PLUGIN_SETTING for *namespace=plugin.manager.state.Map*:\r\n** *Apps* revert to Enabled\r\n** Some internal modules such as *confluence.macros.html:html-include* revert to disabled\r\n\r\nh3. Steps to Reproduce\r\n # Install Confluence Data Center with at least 3 nodes (the more nodes, the more likely the issue will occur)\r\n # Install several Apps that are older than the latest (so that the Update button appears). e.g.\r\n#* https://marketplace.atlassian.com/download/app/com.gliffy.integration.confluence/9003001007761/DATACENTER/artifact\r\n#* https://marketplace.atlassian.com/download/app/nl.avisi.confluence.plugins.numberedheadings/300002270/DATACENTER/artifact\r\n#* https://marketplace.atlassian.com/download/app/de.scandio.confluence.plugins.hideelements-macro/500100100/DATACENTER/artifact\r\n#* https://marketplace.atlassian.com/download/app/com.onresolve.confluence.groovy.groovyrunner/400300108460/DATACENTER/artifact\r\n#* https://marketplace.atlassian.com/download/app/com.mxgraph.confluence.plugins.diagramly/1600000100/DATACENTER/artifact\r\n#* https://marketplace.atlassian.com/download/app/biz.artemissoftware.confluence.multiexcerpt.MultiExcerptMacro/5002003210/DATACENTER/artifact\r\n#* https://marketplace.atlassian.com/download/app/com.adaptavist.confluence.contentFormattingMacros/900002301/DATACENTER/artifact\r\n#* https://marketplace.atlassian.com/download/app/com.simplenia.confluence.plugins.polls/400000080/DATACENTER/artifact\r\n#* https://marketplace.atlassian.com/download/app/de.scandio.confluence.plugins.task-reminder/400000000/DATACENTER/artifact\r\n#* https://marketplace.atlassian.com/download/app/tableau-plugin/734/DATACENTER/artifact\r\n#* https://marketplace.atlassian.com/download/app/de.griffel.confluence.plugins.plant-uml/90202601011/DATACENTER/artifact\r\n# Once installed, disable all the Apps in Manage Apps screen\r\n !AppsBeforeRestart.png|thumbnail! \r\n# Once all the apps are disabled, pick any outdated app (such as Confluence Cloud Migration Assistant) and press Update\r\n# Perform a rolling restart of Confluence\r\n# Check the app status in *Confluence Administration* » *Manage Apps*\r\n \r\nh3. Expected Results\r\nAll the installed third party apps (that were disabled) should remain as *disabled*\r\n\r\nh3. Actual Results\r\n\r\n# Once an app is updated, it will broadcast for other nodes to update the app on their local nodes.\r\n !AppUpdateAcrossCluster.png|thumbnail! \r\n#* This occurs simultaneously across the cluster, leading to conflicts when nodes read from or write to PLUGIN_SETTING (x) with random rows inadvertently removed\r\n# Random apps are inadvertently re-enabled\r\n#* If the issue does not occur, attempt another App update (the more nodes, the more likely the issue will occur)\r\n !AppsAfterRestart.png|thumbnail! \r\n# Checking *atlassian-confluence.log* will show either of these errors:\r\n{noformat}\r\n2026-09-04 06:55:23,766 WARN [nc.confluence.event-1] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doCommit Commit failed. Rolling back. Error: Batch update returned unexpected row count from update [0]; actual row count: 0; expected: 1; statement executed: delete from PLUGIN_SETTING where NAMESPACE=? and SETTING_KEY=?\r\n2026-09-04 06:55:23,772 WARN [nc.confluence.event-1] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:\\n  ->[org.springframework.data.jpa.repository.support.SimpleJpaRepository.deleteById]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #2140378009)\r\n2026-09-04 06:55:23,796 ERROR [nc.confluence.event-1] [confluence.impl.plugin.PluginSettingsPluginStateStore] save Exception when saving plugins state to the database. Saving to in memory state.\r\norg.springframework.orm.hibernate5.HibernateOptimisticLockingFailureException: Batch update returned unexpected row count from update [0]; actual row count: 0; expected: 1; statement executed: delete from PLUGIN_SETTING where NAMESPACE=? and SETTING_KEY=?\r\n\tat org.springframework.orm.hibernate5.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:247)\r\n\tat org.springframework.orm.hibernate5.HibernateTransactionManager.convertHibernateAccessException(HibernateTransactionManager.java:788)\r\n\tat org.springframework.orm.hibernate5.HibernateTransactionManager.doCommit(HibernateTransactionManager.java:658)\r\n..\r\n\tat jdk.proxy4/jdk.proxy4.$Proxy239.deleteById(Unknown Source)\r\n\tat com.atlassian.confluence.impl.settings.ConfluencePluginSettings.removeActual(ConfluencePluginSettings.java:202)\r\n\tat com.atlassian.sal.core.pluginsettings.AbstractStringPluginSettings.remove(AbstractStringPluginSettings.java:166)\r\n\tat com.atlassian.confluence.impl.settings.ConfluencePluginSettings.remove(ConfluencePluginSettings.java:192)\r\n..\r\n\tat com.atlassian.plugin.manager.store.DelegatingPluginPersistentStateStore.save(DelegatingPluginPersistentStateStore.java:21)\r\n\tat com.atlassian.confluence.impl.plugin.CachingPluginPersistentStateStore.save(CachingPluginPersistentStateStore.java:32)\r\n..\r\n\tat com.atlassian.confluence.impl.plugin.ConfluencePluginManager.processClusteredInstallEvent(ConfluencePluginManager.java:225)\r\n\tat com.atlassian.confluence.impl.plugin.ConfluencePluginManager.processPluginEvent(ConfluencePluginManager.java:187)\r\n\tat com.atlassian.confluence.impl.plugin.ConfluencePluginManager.onClusterEvent(ConfluencePluginManager.java:152)\r\n{noformat}\r\n{noformat}\r\n2026-09-04 08:27:59,366 WARN [nc.confluence.event-1] [confluence.impl.plugin.PluginSettingsPluginStateStore] lambda$load$1 Unable to deserialize plugin state entry for key hash d18349d2ec626b530312c5ee7a3039ca. 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Issue Summary\r\nWhen a PDF contains umlauts, those characters sometimes don't display on the slide and other characters appear instead while using PDF Macro. This affects only specific PDFs and not all. As of now, we have reports of affected PDFs generated with \"Adobe InDesign\" containing umlauts. \r\n\r\nThis is reproducible on Data Center: Yes\r\n\r\nh3. Steps to Reproduce\r\n* Add a PDF file to a page containing umlauts. \r\n* Add the PDF macro, so it shows the file in slides\r\n\r\nh3. Expected Results\r\nAll characters are shown, when opening the file from Confluence.\r\n\r\nh3. Actual Results\r\nUmlauts are not shown and instead a different character is displayed. \r\n\r\nh3. Workaround\r\n\r\nRequired, if there is no workaround please state:\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available\r\n\r\nh3. Versions Tested\r\n\r\nPlease confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: \r\n||Testing Requirements||Version||Affected Version||\r\n|Customers Reported Version|10.2.15|Yes |\r\n|Most Recent Bug-Fix Release| 10.2.15| Yes |\r\n|Previous Major Release| 9.2.23|Yes |\r\n|Previous Supported LTS|8.5.19 |Yes |\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r0nb:","customfield_14734":"1|i4r0tj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pu9g:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r0tb:","customfield_12830":null,"summary":"Umlauts characters do not show in PDF macro for some specific PDF 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refreshed as per the 8.17 release notes, and it seems the removal of the *Ability to link to a specific comment \"Permalink\"* function for comments made *several of users unhappy.*\r\n\r\nTickets may have several comments and a Permalink was an easy shortcut to an specific comments, instead of loosing time looking format comment.\u0003\u0003\u0003\u0003\r\n\r\nWe have researched in our knowledge bases and documentations to understand why this feature has been removed but no former reason was found.\r\n\r\nIt has been found the same feature issue for *Jira Cloud*, but it seems it has been {color:#57d9a3}*fixed*{color}, but {color:#ff0000}*not yet* {color}for *Jira Server / Data Center.*\r\n\r\nThis is the ticket where this feature was fixed for *Jira Cloud*. JRACLOUD-70156\r\n\r\nAlthough we have an official workaround for this [*Link to a comment missing after an upgrade*|https://confluence.atlassian.com/jirakb/link-to-a-comment-missing-after-an-upgrade-1081349970.html], Customers are still asking for this feature to be back.\r\n\r\nIf we have successfully got this feature back in *Jira Cloud* I'm suggesting an effort to ship this feature back as soon as possible on *Jira Server / Data Center* as well.\r\n\r\nThanks for the attention. \r\n Please advise.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i33s67:","customfield_10651":null,"customfield_14734":"1|i33scn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i334d3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i33scf:","customfield_10653":null,"customfield_10401":null,"summary":"Lack of a Permalink feature in the new view in Jira 8.17 and later","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"629466","self":"https://jira.atlassian.com/rest/api/latest/issue/629466","key":"JRASERVER-62520","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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becomes inacessible after upgrading JIRA Service Desk to 3.2.0.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43994","id":"43994","name":"Upgrade"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":4.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=lgoodhewcook","name":"lgoodhewcook","key":"lgoodhewcook","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=lgoodhewcook&avatarId=5820623","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=lgoodhewcook&avatarId=5820623","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=lgoodhewcook&avatarId=5820623","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=lgoodhewcook&avatarId=5820623"},"displayName":"Lachlan G","active":false,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=lgoodhewcook","name":"lgoodhewcook","key":"lgoodhewcook","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=lgoodhewcook&avatarId=5820623","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=lgoodhewcook&avatarId=5820623","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=lgoodhewcook&avatarId=5820623","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=lgoodhewcook&avatarId=5820623"},"displayName":"Lachlan G","active":false,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-62520/votes","votes":4,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-62520/watchers","watchCount":8,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2016-09-14T01:15:55.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12832","value":"50%","id":"12832","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hyb2hr:","updated":"2026-09-14T07:41:17.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\n\r\nJIRA becomes inacessible after upgrading JIRA Service Desk to 3.2.0.\r\nh3. Environment\r\n * PostgreSQL 9.3\r\n\r\nh3. Steps to Reproduce\r\n # Install JIRA 7.0.10 or 7.1.9\r\n # Install JIRA Service Desk 3.0.10 or 3.1.9\r\n # Upgrade JIRA to 7.2.0\r\n # Navigate to *Cog Icon > Applications > Upgrade JIRA Service Desk to 3.2.0*\r\n # Navigate to any other page in JIRA.\r\n\r\nh3. Expected Results\r\n\r\nJIRA should be accessible after the upgrade.\r\nh3. Actual Results\r\n\r\nJIRA becomes inacessible, showing a 500 error with the following stack trace:\r\n !Screen Shot 2016-08-29 at 1.26.24 PM.png|thumbnail!\r\n{code:java}\r\nTechnical details\r\nLog's referral number: 1949e8c6-a651-4a17-8ab8-d8f1b3666a10\r\nCause\r\nReferer URL: http://localhost:8080/plugins/servlet/applications/versions-licenses\r\njava.lang.RuntimeException: javax.servlet.ServletException: java.lang.IllegalArgumentException: Root page 'com.atlassian.jira.gadgets:dashboard-page' does not exist!\r\njava.lang.RuntimeException: javax.servlet.ServletException: java.lang.IllegalArgumentException: Root page 'com.atlassian.jira.gadgets:dashboard-page' does not exist!\r\n\tat com.atlassian.web.servlet.plugin.DynamicAuthorizationServletForwarder.forward(DynamicAuthorizationServletForwarder.java:55) [?:?]\r\n\tat com.atlassian.web.servlet.plugin.DynamicAuthorizationServletForwarder.forwardSafely(DynamicAuthorizationServletForwarder.java:83) [?:?]\r\n\tat com.atlassian.web.servlet.plugin.SanitizingServletForwarder.forwardSafely(SanitizingServletForwarder.java:48) [?:?]\r\n\tat com.atlassian.web.servlet.plugin.RememberingServletForwarder.forwardSafely(RememberingServletForwarder.java:75) [?:?]\r\n\tat com.atlassian.web.servlet.plugin.ResolvingServletForwarder.forwardSafely(ResolvingServletForwarder.java:52) [?:?]\r\n\tat com.atlassian.web.servlet.plugin.request.RedirectInterceptingResponse.lambda$null$0(RedirectInterceptingResponse.java:43) [?:?]\r\n\tat java.util.Optional.map(Optional.java:215) [?:1.8.0_77]\r\n\tat com.atlassian.web.servlet.plugin.request.RedirectInterceptingResponse.lambda$sendRedirect$1(RedirectInterceptingResponse.java:43) [?:?]\r\n\tat java.util.Optional.flatMap(Optional.java:241) [?:1.8.0_77]\r\n\tat com.atlassian.web.servlet.plugin.request.RedirectInterceptingResponse.sendRedirect(RedirectInterceptingResponse.java:43) [?:?]\r\n\tat javax.servlet.http.HttpServletResponseWrapper.sendRedirect(HttpServletResponseWrapper.java:138) [servlet-api.jar:?]\r\n\tat com.atlassian.core.filters.HeaderSanitisingResponseWrapper.sendRedirect(HeaderSanitisingResponseWrapper.java:85) [atlassian-core-5.0.6.jar:?]\r\n(...)\r\n\r\n\r\n\r\n{code}\r\nh3. Notes\r\n * It doesn't look like anything breaks permanently. JIRA works fine after a restart.\r\n * Uninstalling JSD 3.0.10 on JIRA 7.2.0 before installing JSD 3.2.0 does not make a difference.\r\n\r\nI have included the full {{catalina.out}} from the moment JSD begun its update and the full stack trace above in the following attachments:\r\n * [^catalina.out from the moment JSD started being updated.txt]\r\n * [^full stack trace.txt]\r\n\r\nh3. Workarounds\r\n * Restart JIRA. No errors occur after that.\r\n * When upgrading JIRA to 7.2.0, use a clean {{jira-home}} folder, without any add-ons.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyb4fb:","customfield_14734":"1|hyb2in:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hyc5qn:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyb2if:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA becomes inaccessible after upgrading JIRA Service Desk to 3.2.0.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1151799","self":"https://jira.atlassian.com/rest/api/latest/issue/1151799","key":"JRASERVER-69185","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["baseurl","documentation","pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":225.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"388463","self":"https://jira.atlassian.com/rest/api/2/issueLink/388463","outwardIssue":{"id":"13140","key":"JRASERVER-1575","self":"https://jira.atlassian.com/rest/api/2/issue/13140","fields":{"summary":"Create a second base URL","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"388464","self":"https://jira.atlassian.com/rest/api/2/issueLink/388464","outwardIssue":{"id":"602089","key":"JRASERVER-61114","self":"https://jira.atlassian.com/rest/api/2/issue/602089","fields":{"summary":"Provide ability for Jira gadget specifications to be retrieved using localhost url or more than one base url","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To 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Problem Definition\r\n\r\nThere is currently no official way to configure JIRA with two url and it is very common for organizations to have one internal and one external url. \r\n\r\nIt is currently only possible to configure one baseurl and this is mentioned in our documentation :\r\n\r\n# https://confluence.atlassian.com/upm/diagnosing-base-url-configuration-problems-273875734.html\r\n# https://confluence.atlassian.com/adminjiraserver/configuring-jira-application-options-938847824.html\r\n\r\nbq. The base URL of this Jira installation. You can only configure Jira to respond to a single URL and this setting must match the URL that your users request for accessing your Jira instance. You cannot (for example) have a different hostname or URL for internal and external users.\r\n\r\nh3. Suggested Solution\r\n\r\nProvide the functionality and official documentation on how to configure JIRA with internal and external or more than one url. \r\n\r\nh3. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-43683].\n  {panel}\n\nAt the moment, to add/edit component will require Project Administrator permission. This request is to separate this permission then add additional Component Management permission in Permission Scheme, allowing admins assign user to manage components but not the entire project.\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxsthj:","customfield_10651":null,"customfield_14734":"1|hxslvz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxv8jj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxslvr:","customfield_10653":null,"customfield_10401":null,"summary":"Separate Project permissions for Component Management","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2005890","self":"https://jira.atlassian.com/rest/api/latest/issue/2005890","key":"JRASERVER-77572","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\nWhen the full reindex encounters a failure, it will continue the reindex process untill 100% completeness.\r\nThen it will mark the reindex as failed only at the end of the process.\r\n\r\nOn large instances, on which a full reindex can take several hours, if the failure occurred within the first minutes, the process would still continue for hours only to report back as failed.\r\n\r\nThe full reindex process should stop on the first failure and report that to the administrator.\r\n\r\nh3. Steps to Reproduce\r\n # Install a vanilla instance of Jira.\r\n # Have a reasonable amount of data so the full reindex takes more than a couple of minutes.\r\n # Introduce an inconsistency that would cause the full reindex to fail.\r\n  #* For example the problem reported on [Reindexing JIRA causes a Nullpointer Error|https://confluence.atlassian.com/jirakb/reindexing-jira-causes-a-nullpointer-error-343343554.html].\r\n # Run a full foreground reindex.\r\n\r\nh3. Expected Results\r\nThe full reindex fails as soon as the first error occurs.\r\n\r\nh3. Actual Results\r\nThe full reindex continues untill 100% and then will be reported as _completed with errors_.\r\nOn large instances, an administrator may wait for hours only to know the reindex failed because of an issue that occurred on the initial minutes.\r\n\r\nHere's an example of a production instance:\r\n * Full reindex started on 2024-03-25 at 16:53.\r\n{code}\r\n2024-03-25 16:53:43,087+0000 JiraTaskExecutionThread-1 INFO user001     [c.a.j.r.v2.index.ReindexResource] Re-indexing started\r\n2024-03-25 16:53:43,088+0000 JiraTaskExecutionThread-1 INFO user001     [c.a.j.util.index.CompositeIndexLifecycleManager] Reindex All starting...\r\n{code}\r\n * A relevant error occurred on 2024-03-25 at _17:33:11_ -- ~40 minutes after the reindex started.\r\n{code}\r\n2024-03-25 17:33:11,990+0000 IssueIndexer:thread-14 WARN      [c.a.jira.index.AccumulatingResultBuilder] java.lang.NullPointerException\r\njava.lang.RuntimeException: java.lang.NullPointerException\r\n\tat com.atlassian.jira.index.DefaultIndex$Failure.(DefaultIndex.java:100)\r\n\tat com.atlassian.jira.issue.index.DefaultIssueIndexer$EntityOperation.lambda$perform$6(DefaultIssueIndexer.java:887)\r\n\tat java.base/java.util.HashMap.forEach(HashMap.java:1337)\r\n\tat com.atlassian.jira.issue.index.DefaultIssueIndexer$EntityOperation.perform(DefaultIssueIndexer.java:887)\r\n\tat com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$processInnerBatch$6(DefaultIssueIndexer.java:338)\r\n\tat com.atlassian.jira.index.SimpleIndexingStrategy.apply(SimpleIndexingStrategy.java:7)\r\n...\r\n\tat java.base/java.lang.Thread.run(Thread.java:829)\r\nCaused by: java.lang.NullPointerException\r\n\tat com.atlassian.greenhopper.customfield.epiclink.EpicLinkCFType$EpicLinkCustomFieldProvider.lambda$splitIssuesOnProjectType$2(EpicLinkCFType.java:386)\r\n\tat java.base/java.util.stream.Collectors.lambda$groupingBy$53(Collectors.java:1134)\r\n\tat java.base/java.util.stream.ReduceOps$3ReducingSink.accept(ReduceOps.java:169)\r\n\tat java.base/java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1655)\r\n\tat java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:484)\r\n\tat java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474)\r\n\tat java.base/java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913)\r\n\tat java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)\r\n\tat java.base/java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:578)\r\n\tat com.atlassian.greenhopper.customfield.epiclink.EpicLinkCFType$EpicLinkCustomFieldProvider.splitIssuesOnProjectType(EpicLinkCFType.java:386)\r\n\tat com.atlassian.greenhopper.customfield.epiclink.EpicLinkCFType$EpicLinkCustomFieldProvider.getCustomFieldInfo(EpicLinkCFType.java:362)\r\n\tat com.atlassian.jira.issue.index.managers.NonNullCustomFieldProviderWithStats.getCustomFieldInfo(NonNullCustomFieldProviderWithStats.java:54)\r\n\tat com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.lambda$getPersistedFieldsWithData$5(DefaultIssueDocumentFactory.java:176)\r\n\tat java.base/java.lang.Iterable.forEach(Iterable.java:75)\r\n\tat com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.getPersistedFieldsWithData(DefaultIssueDocumentFactory.java:175)\r\n\tat com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.createDocuments(DefaultIssueDocumentFactory.java:109)\r\n\tat com.atlassian.jira.issue.index.DefaultIssueIndexer$DefaultDocumentCreationStrategy.get(DefaultIssueIndexer.java:1424)\r\n\tat com.atlassian.jira.issue.index.DefaultIssueIndexer$IssuesOperation.createDocuments(DefaultIssueIndexer.java:1019)\r\n\tat com.atlassian.jira.issue.index.DefaultIssueIndexer$EntityOperation.perform(DefaultIssueIndexer.java:876)\r\n\t... 10 more\r\n2024-03-25 17:33:11,990+0000 IssueIndexer:thread-14 WARN      [c.a.jira.index.AccumulatingResultBuilder] \r\n{code}\r\n * The full reindex continued besides the error.\r\n{code}\r\n2024-03-25 17:50:17,964+0000 IssueIndexer:thread-26 INFO      [c.a.j.r.v2.index.ReindexResource] Re-indexing is 10% complete. Current index: Issue\r\n{code}\r\n * The full reindex is reported as _completed with errors_ on _2024-03-26_ at _02:54_\r\n{code}\r\n2024-03-26 02:54:18,752+0000 JiraTaskExecutionThread-1 INFO user001     [c.a.j.util.index.CompositeIndexLifecycleManager] Reindex took: 128230ms. Indexer: SharedEntityIndexManager: paths: []\r\n2024-03-26 02:54:18,752+0000 JiraTaskExecutionThread-1 INFO user001     [c.a.j.index.ha.DefaultNodeReindexService] [INDEX-REPLAY] Starting node re-index service, paused=false, running period=5sec, delay=10sec\r\n2024-03-26 02:54:18,753+0000 JiraTaskExecutionThread-1 INFO user001     [c.a.j.r.v2.index.ReindexResource] Re-indexing finished\r\n2024-03-26 02:54:18,753+0000 JiraTaskExecutionThread-1 ERROR user001     [c.a.jira.task.TaskManagerImpl] Task 'Jira Indexing' failed.\r\ncom.atlassian.jira.index.IndexingFailureException: Indexing completed with 1 errors\r\n\tat com.atlassian.jira.util.index.CompositeIndexLifecycleManager.reIndexAll(CompositeIndexLifecycleManager.java:88)\r\n\tat com.atlassian.jira.util.index.CompositeIndexLifecycleManager.reIndexAll(CompositeIndexLifecycleManager.java:51)\r\n{code}\r\n\r\nIn the above example we would save the administrators several hours if the reindex process stopped on the initial failure.\r\n\r\nh3. Workaround\r\nFollow the application logs for entries logged by the {{c.a.jira.index.AccumulatingResultBuilder}} package.\r\nThese are the errors that would impact the reindex process.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i41nh3:","customfield_14734":"1|i41nnb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i40hno:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i41nn3:","customfield_12830":null,"customfield_10401":null,"summary":"Jira full reindex process does not terminate when it encounters a relevant 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Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79483/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-09-14T05:59:23.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79483/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-04T06:03:12.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qji7:","updated":"2026-09-14T05:59:23.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen clicking \"view as wallboard\" or \"view wallboard slideshow\" (after setting up the slideshow first), the rich text editor is rendered as \"...\"\r\nh3. Steps to Reproduce\r\n # Create a dashboard with Rich text editor (add proper title and description)\r\n # Click \"view as wallboard\" or \"view wallboard slideshow\"\r\n\r\nh3. Expected Results\r\n\r\nGadget to render properly\r\nh3. Actual Results\r\n\r\n!image-2026-08-04-08-03-01-889.png!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qjd3:","customfield_14734":"1|i4qjjb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pczo:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qjj3:","customfield_12830":null,"customfield_10401":null,"summary":"Rich text editor is displayed only as “…” on wallboard","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2145516","self":"https://jira.atlassian.com/rest/api/latest/issue/2145516","key":"CONFSERVER-103781","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":"If this is a code change, please consider [appropriate testing and documenting of your changes|https://hello.atlassian.net/wiki/spaces/CSD/pages/3778718452/Appropriate+testing+of+the+new+code].","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116491","id":"116491","name":"10.2.10","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/116493","id":"116493","description":"","name":"10.2.11","archived":false,"released":true,"releaseDate":"2026-05-04"}],"customfield_20934":null,"issuelinks":[{"id":"553185","self":"https://jira.atlassian.com/rest/api/2/issueLink/553185","outwardIssue":{"id":"2145738","key":"CONFSERVER-103825","self":"https://jira.atlassian.com/rest/api/2/issue/2145738","fields":{"summary":"Jira issue macro/Jira charts throws 'Failed to find org.hibernate.Session from the current thread' error when user's OAuth2 AppLink refresh token expires","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42845","id":"42845","name":"Platform - Application Links","description":"Application links infrastructure including creating, maintaining or deleting application links."}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":17.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hlam%40atlassian.com","name":"hlam@atlassian.com","key":"hlam@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hlam%40atlassian.com&avatarId=6019480","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hlam%40atlassian.com&avatarId=6019480","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hlam%40atlassian.com&avatarId=6019480","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hlam%40atlassian.com&avatarId=6019480"},"displayName":"Eric L","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hlam%40atlassian.com","name":"hlam@atlassian.com","key":"hlam@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hlam%40atlassian.com&avatarId=6019480","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hlam%40atlassian.com&avatarId=6019480","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hlam%40atlassian.com&avatarId=6019480","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hlam%40atlassian.com&avatarId=6019480"},"displayName":"Eric L","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-103781/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-103781/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-05-13T22:40:18.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4ohav:","updated":"2026-09-14T02:55:57.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nRevoking the oAuth2 app link token from Jira causes the Confluence App Link data requests to fail for that respective user.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Setup Confluence on *HTTPS*\r\n # Setup Jira 11.3.3 on *HTTPS*\r\n # Create an Application link using oAuth2 between the two Atlassian Apps\r\n # Create a page on Confluence that has a Jira Issue Macro\r\n #* When the page loads, click on Authenticate with Jira\r\n #* The Jira Issue Macro loads (/)\r\n # Now, navigate to *Jira* and click on *Profile* » *Authorized Applications*\r\n #* Locate the *oAuth2* token and click *Revoke*\r\n # Back to Confluence, reload the page with the Jira Issue Macro\r\n\r\nh3. Expected Results\r\n\r\n Confluence should ask to re-authenticate the App Link.\r\n\r\nh3. Actual Results\r\n\r\nThe Confluence page will fail to load the Jira Issue Macro and does not allow the user to re-authenticate against the oAuth2 App Link:\r\n\r\n !ConfluenceBrokenAppLinkRequest.png|thumbnail! \r\n\r\nThe below exception is also thrown in the {{atlassian-confluence.log}} file:\r\n{noformat}\r\n2026-05-14 08:29:46,904 ERROR [JIM Marshaller:thread-5] [storage.token.dao.SecuredClientTokenStore] lambda$deleteByTokenValue$10 Warning: token deletion by value is not supported as Secret Service is enabled.\r\n -- page: 1867781 | referer: https://mytest.confluence.com/c10210/pages/resumedraft.action?draftId=1867782&draftShareId=93b4d15e-\r\n{noformat}\r\n{noformat}\r\n7ef4-49f7-ab8b-e4129a52b19b& | traceId: 3967eb8ab9360b62 | userName: admin | action: viewpage | url: /c10210/spaces/PD/pages/1867781/Jira+Issue+Macro+Page\r\n2026-05-14 08:29:46,904 ERROR [JIM Marshaller:thread-5] [extra.jira.columns.DefaultJiraIssuesColumnManager] getColumnsInfoFromJira Failed to fetch Jira fields: \r\n -- page: 1867781 | referer: https://mytest.confluence.com/c10210/pages/resumedraft.action?draftId=1867782&draftShareId=93b4d15e-7ef4-49f7-ab8b-e4129a52b19b& | traceId: 3967eb8ab9360b62 | userName: admin | action: viewpage | url: /c10210/spaces/PD/pages/1867781/Jira+Issue+Macro+Page\r\njava.lang.RuntimeException: com.atlassian.sal.api.net.ResponseStatusException: Unexpected response received. Status code: 401\r\n\tat com.atlassian.confluence.extra.jira.columns.DefaultJiraIssuesColumnManager$CustomFieldsCacheLoader.load(DefaultJiraIssuesColumnManager.java:181)\r\n\tat com.atlassian.confluence.extra.jira.columns.DefaultJiraIssuesColumnManager$CustomFieldsCacheLoader.load(DefaultJiraIssuesColumnManager.java:168)\r\n\tat com.github.benmanes.caffeine.cache.LocalCache.lambda$statsAware$0(LocalCache.java:167)\r\n\tat com.github.benmanes.caffeine.cache.BoundedLocalCache.lambda$doComputeIfAbsent$0(BoundedLocalCache.java:2707)\r\n\tat java.base/java.util.concurrent.ConcurrentHashMap.compute(ConcurrentHashMap.java:1916)\r\n\tat com.github.benmanes.caffeine.cache.BoundedLocalCache.doComputeIfAbsent(BoundedLocalCache.java:2705)\r\n\tat com.github.benmanes.caffeine.cache.BoundedLocalCache.computeIfAbsent(BoundedLocalCache.java:2686)\r\n\tat com.github.benmanes.caffeine.cache.LocalCache.computeIfAbsent(LocalCache.java:112)\r\n\tat com.github.benmanes.caffeine.cache.LocalManualCache.get(LocalManualCache.java:63)\r\n\tat com.atlassian.confluence.impl.cache.caffeine.CaffeineCacheLoadingImpl.get(CaffeineCacheLoadingImpl.java:31)\r\n\tat com.atlassian.cache.impl.metrics.InstrumentedCache.get(InstrumentedCache.java:65)\r\n\tat com.atlassian.cache.nutcluster.asyncinvalidation.AbstractDelegatingCache.get(AbstractDelegatingCache.java:58)\r\n\tat com.atlassian.cache.nutcluster.asyncinvalidation.AsyncInvalidationCache.get(AsyncInvalidationCache.java:9)\r\n\tat com.atlassian.confluence.extra.jira.columns.DefaultJiraIssuesColumnManager.getColumnsInfoFromJira(DefaultJiraIssuesColumnManager.java:159)\r\n\tat com.atlassian.confluence.extra.jira.JiraIssuesMacro.createContextMapFromParams(JiraIssuesMacro.java:359)\r\n\tat com.atlassian.confluence.extra.jira.JiraIssuesMacro.execute(JiraIssuesMacro.java:1178)\r\n\tat com.atlassian.confluence.extra.jira.executor.StreamableMacroFutureTask.renderValue(StreamableMacroFutureTask.java:74)\r\n..\r\nCaused by: com.atlassian.sal.api.net.ResponseStatusException: Unexpected response received. Status code: 401\r\n\tat com.atlassian.applinks.core.auth.ApplicationLinksStringReturningResponseHandler.handle(ApplicationLinksStringReturningResponseHandler.java:18)\r\n\tat com.atlassian.applinks.core.auth.ApplicationLinksStringReturningResponseHandler.handle(ApplicationLinksStringReturningResponseHandler.java:13)\r\n\tat com.atlassian.applinks.oauth.auth.oauth2.OAuth2ReturningResponseHandler.handle(OAuth2ReturningResponseHandler.java:39)\r\n..\r\n\tat jdk.proxy4/jdk.proxy4.$Proxy3513.executeAndReturn(Unknown Source)\r\n\tat com.atlassian.plugins.rest.v2.sal.MarshallingRequest.executeAndReturn(MarshallingRequest.java:133)\r\n\tat com.atlassian.applinks.core.auth.ApplicationLinkRequestAdaptor.executeAndReturn(ApplicationLinkRequestAdaptor.java:52)\r\n\tat com.atlassian.applinks.oauth.auth.oauth2.OAuth2Request.executeAndReturn(OAuth2Request.java:75)\r\n\tat com.atlassian.applinks.core.auth.AbstractApplicationLinkRequest.execute(AbstractApplicationLinkRequest.java:115)\r\n\tat com.atlassian.applinks.core.auth.ApplicationLinkAnalyticsRequest.execute(ApplicationLinkAnalyticsRequest.java:174)\r\n\tat com.atlassian.confluence.extra.jira.columns.DefaultJiraIssuesColumnManager$CustomFieldsCacheLoader.load(DefaultJiraIssuesColumnManager.java:177)\r\n\t... 51 more\r\n{noformat}\r\n\r\nh3. Workaround\r\n\r\nManually delete out the corresponding oAuth2 Client token on Confluence side.\r\n\r\n# (!) Backup the Confluence database\r\n# Locate the oAuth2 token in the Confluence database\r\n{code}\r\nselect * FROM \"AO_723324_CLIENT_TOKEN\" where \"EXTERNAL_ID\" = '';\r\n{code}\r\n{noformat:title=Sample output}\r\nACCESS_TOKEN  ACCESS_TOKEN_EXPIRATION CONFIG_ID                            EXTERNAL_ID ID                                   LAST_REFRESHED LAST_STATUS_UPDATED REFRESH_COUNT REFRESH_TOKEN REFRESH_TOKEN_EXPIRATION STATUS  \r\n------------- ----------------------- ------------------------------------ ----------- ------------------------------------ -------------- ------------------- ------------- ------------- ------------------------ ------- \r\n{ATL_SECURED} 1778566075743           e66fa593-24b1-4d44-b77b-d0b90c1a7434 person2     8b6cb341-e80a-4ea0-953f-43075d1582aa (null)         1778562475764       0             {ATL_SECURED} 1781154475743            UNKNOWN \r\n{noformat}\r\n# Delete the relevant row, e.g.\r\n{code}\r\ndelete from \"AO_723324_CLIENT_TOKEN\" where \"EXTERNAL_ID\" = '';\r\n{code}\r\n#* This can be done whilst Confluence is running\r\n# Navigate to *Confluence Administration* » *General Configuration* » *Cache Management*\r\n#* Click *Flush All*\r\n# Reloading the Confluence Jira Issue Macro page will now show a link for re-authenticating the App Link","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4oh5r:","customfield_14734":"1|i4ohbz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4nat8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ohbr:","customfield_12830":null,"summary":"Cannot re-authenticate OAuth2 App Link after it is revoked in the other app","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"66312","self":"https://jira.atlassian.com/rest/api/latest/issue/66312","key":"CONFSERVER-11320","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"28822","customfield_11435":"28808","customfield_11437":"29743","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"15479","customfield_11434":"28808","customfield_17933":null,"labels":["administrate","affects-server","archive","comment","editor","stale_content"],"customfield_11433":"52263","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"296195","self":"https://jira.atlassian.com/rest/api/2/issueLink/296195","outwardIssue":{"id":"711790","key":"CONFCLOUD-11320","self":"https://jira.atlassian.com/rest/api/2/issue/711790","fields":{"summary":"ability to archive comments","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"34885","self":"https://jira.atlassian.com/rest/api/2/issueLink/34885","outwardIssue":{"id":"24460","key":"CONFSERVER-2917","self":"https://jira.atlassian.com/rest/api/2/issue/24460","fields":{"summary":"Move comments, making comments into a page","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"114145","self":"https://jira.atlassian.com/rest/api/2/issueLink/114145","inwardIssue":{"id":"300223","key":"CONFSERVER-31010","self":"https://jira.atlassian.com/rest/api/2/issue/300223","fields":{"summary":"Add ability to Archive individual Pages","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/40706","id":"40706","name":"Editor - Page / Comment Editor"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":4.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f15c5525d7d0","name":"f15c5525d7d0","key":"giri786","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/30bfd5de64a48e3ee36671be319361cc?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/30bfd5de64a48e3ee36671be319361cc?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/30bfd5de64a48e3ee36671be319361cc?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/30bfd5de64a48e3ee36671be319361cc?d=mm&s=32"},"displayName":"Seshagiri Veerapaneni","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"64767","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f15c5525d7d0","name":"f15c5525d7d0","key":"giri786","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/30bfd5de64a48e3ee36671be319361cc?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/30bfd5de64a48e3ee36671be319361cc?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/30bfd5de64a48e3ee36671be319361cc?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/30bfd5de64a48e3ee36671be319361cc?d=mm&s=32"},"displayName":"Seshagiri Veerapaneni","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_10440":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-11320/votes","votes":41,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13145","value":"Editor - Comments","id":"13145","disabled":false},"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_10432":null,"customfield_16535":null,"customfield_10433":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-11320/watchers","watchCount":25,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2008-04-03T00:01:37.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hweq5j:","updated":"2026-09-14T02:46:47.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-11320].\n  {panel}\n\nWe have a product specific page where comments for Q&A \r\nThe number of comments add up pretty quickly and increase the page size and slow down the page load . \r\nWe currently have a archive page where we manually copy over the comments and delete these comments from the main page so that these are still searchable .This process is manual and we loose the hierarchy.\r\nIt would be nice to have an archive so that these comments can be moved on to a different location and still search able.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwksuv:","customfield_10651":null,"customfield_14734":"1|hwevvb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwgklr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwipof:","customfield_10653":null,"summary":"ability to archive comments","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":"un known","duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161245","self":"https://jira.atlassian.com/rest/api/latest/issue/2161245","key":"CONFSERVER-104457","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118294","id":"118294","name":"9.2.25","archived":false,"released":true,"releaseDate":"2026-09-07"},{"self":"https://jira.atlassian.com/rest/api/2/version/118295","id":"118295","name":"10.2.18","archived":false,"released":true,"releaseDate":"2026-09-07"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":"Testing notes on the PRs:\r\n * *9.2:* [PR #50561|https://bitbucket.org/atlassian/confluence-dc/pull-requests/50561]\r\n * *10.2:* [PR #50560|https://bitbucket.org/atlassian/confluence-dc/pull-requests/50560]\r\n * *master:* [PR #50562|https://bitbucket.org/atlassian/confluence-dc/pull-requests/50562]","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Core"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":122.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ggautam","name":"ggautam","key":"ggautam","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ggautam&avatarId=6161802","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ggautam&avatarId=6161802","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ggautam&avatarId=6161802","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ggautam&avatarId=6161802"},"displayName":"Ganesh Gautam","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ggautam","name":"ggautam","key":"ggautam","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ggautam&avatarId=6161802","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ggautam&avatarId=6161802","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ggautam&avatarId=6161802","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ggautam&avatarId=6161802"},"displayName":"Ganesh Gautam","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104457/votes","votes":19,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":"2026-09-08T10:50:52.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104457/watchers","watchCount":25,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-07T06:50:06.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r1fz:","updated":"2026-09-13T23:31:39.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAfter upgrading to Confluence 10.2.16 or 10.2.17, third-party apps that consume the Search V2 public API, fail to install or start.\r\n\r\nA new package {{com.atlassian.confluence.search.v2.aggregator}} was added to the public SearchManager API but was omitted in the exports of public-api.yaml. Because the package is not exported to third parties, OSGi cannot resolve the affected bundle leading to broken apps.\r\n\r\nh3. Steps to Reproduce\r\n\r\n# Install Confluence 10.2.16\r\n# Install / enable a third-party app that imports the Search V2 API ({{com.atlassian.confluence.search.v2}}).\r\n# Restart Confluence\r\n# Observe the app failing to start and the error in the log.\r\n\r\nh3. Expected Results\r\n\r\nThe third-party app resolves and starts successfully. Any package exposed through a public API (SearchManager) is exported to third-party plugins via public-api.yaml, so consumers can load the API without OSGi resolution failures.\r\n\r\nh3. Actual Results\r\n\r\nThe app fails OSGi resolution because the package com.atlassian.confluence.search.v2.aggregator is used by the public SearchManager API but is not exported to third-party plugins. The below exception is thrown in the atlassian-confluence.log file:\r\n\r\n\r\n{code:java}\r\norg.osgi.framework.BundleException: \r\n... Caused by: (Unresolved requirement) com.atlassian.confluence.search.v2.aggregator \r\n{code}\r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r1av:","customfield_14734":"1|i4r1h3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pux0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r1gv:","customfield_12830":null,"summary":"Search V2 public API uses unexported package com.atlassian.confluence.search.v2.aggregator, breaking third-party 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select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77494/watchers","watchCount":9,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-02-28T21:40:45.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i411jr:","updated":"2026-09-13T07:52:22.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen making a change to an issue, an item may be added to the change history.\r\nWhen that happens, Jira will re-index the change history items so they can be searched.\r\n\r\nAlthough we have [safeguards|https://confluence.atlassian.com/jirakb/introducing-safeguards-to-jira-index-1131089657.html] implemented to restrict the number of items indexed from the change history, Jira would still load all of them from the database.\r\n\r\nThis may lead to an out of memory error depending on the number of concurrent changes to that issue.\r\nh3. Steps to Reproduce\r\n # Install a vanilla instance of Jira Software Data Center.\r\n ** This was validated on versions 9.4.14, 9.14.0\r\n # Create a Scrum project with sample data.\r\n!screenshot-3.png|thumbnail!\r\n # Change the {{jira.text.field.character.limit}} property value to {_}0{_}.\r\n ** This makes it possible to update custom fields with large text. This is used to speed up reaching the bug scenario, but the default value for it would still eventually cause the problem.\r\n!screenshot-1.png|thumbnail!\r\n # Create a text (multi line) Custom Field and assign it to the existing project.\r\n!screenshot-2.png|thumbnail!\r\n # Start editing the custom field on different Jira issues concurrently to create a high number of change history items.\r\n ** The goal here is to create Jira issues with large number of history items and to actively update them.\r\n ** The attached shell script may be helpful to simulate this.\r\n\r\nh3. Expected Results\r\n\r\nJira remains stable and no error occurs.\r\nWhen reindexing the change history items, [Jira safeguards|https://confluence.atlassian.com/jirakb/introducing-safeguards-to-jira-index-1131089657.html] ensure only the last 100 change history items are loaded from the database to be placed on the index.\r\nh3. Actual Results\r\n\r\nJira eventually fails with an out of memory (OOM) error.\r\nLooking at the heap dump generated with the OOM error we have the following characteristics:\r\n * Not a single object occupying most of the heap.\r\n * Multiple user threads performing changes on same/different Jira issues taking most of the heap.\r\n!screenshot-4.png|thumbnail!\r\n * Leak suspects report from MAT shows a combination of user threads and objects in the heap storing results from the database.\r\n * Inspecting one of the user threads there will be a high number of small objects within the list of results from the database.\r\n ** The data within these objects indicate each are a change history item and the size of the list/array is the number of items related to that issue.\r\n!screenshot-7.png|thumbnail! !screenshot-8.png|thumbnail!\r\n * Going further in the stack trace we may find the SQL query used to get the data – this may be different on DBMS other than PostgreSQL.\r\n!screenshot-6.png|thumbnail!\r\n{code:sql}\r\nSELECT ID, groupid, FIELDTYPE, FIELD, OLDVALUE, OLDSTRING, NEWVALUE, NEWSTRING FROM public.changeitem WHERE (groupid IN (?, ..., ?) )\r\n{code}\r\n\r\n * The portion of the code triggering it refers to be {_}fetching all change items{_}.\r\n!screenshot-5.png|thumbnail!\r\n\r\nWhen reindexing the change history items, Jira is loading all history items from the database on the heap.\r\n\r\nFor example, if a specific Jira issue has 1,000 change history items (for a change group), Jira should load only the 100 most recent ones to be indexed.\r\n\r\nOn this example we recreated the issue by allowing a large text within a custom field, but this could eventually happen with the default values depending on the following characteristics:\r\n * How large the number of change history items are and on how many Jira issues.\r\n * The number of concurrent modifications on affected Jira issues.\r\n * The size of the Java heap.\r\n\r\nh3. Workaround\r\n\r\nStay within the [guardrails|https://confluence.atlassian.com/adminjiraserver/jira-software-guardrails-1141488685.html] and monitor for Jira issues with large number of change history items.\r\nThe following KB articles might be helpful for that:\r\n * [Retrieve issue change history from database in Jira server|https://confluence.atlassian.com/jirakb/retrieve-issue-change-history-from-database-in-jira-server-933695139.html]\r\n * [How to find the issues with most issue links or comments in the database|https://confluence.atlassian.com/jirakb/how-to-find-the-issues-with-most-issue-links-or-comments-in-the-database-1072207097.html]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i411en:","customfield_14734":"1|i411kv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3zv7o:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i411kn:","customfield_12830":null,"customfield_10401":null,"summary":"Changes to a Jira issue with large number of change history items may lead to out of memory 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-15129].\r\n  {panel}\r\n\r\n*The problem*\r\n\r\nThe mail handler configured in *JIRA > ⚙ > System > Incoming Mail* does not have a functionality that removes signatures from email.\r\nThis can be quite an issue when some users reply by email with a huge signature, and a very long comment is added to an existing JIRA ticket. The more comments are added by email, the more a user will have to scroll down in the ticket to get to the relevant information.\r\n\r\n*Solution*\r\n\r\nImprove the JIRA mail handler to strip email signatures.\r\n\r\n*Related issues*\r\nThis issue was created based on JRA-15072.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwflu7:","customfield_10651":null,"customfield_14734":"1|hwahsn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwq4of:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwej27:","customfield_10653":null,"customfield_10401":null,"summary":"Improve the Mail Handler to remove/strip email 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Issue Summary\r\nIn larger instances of the software, there may be dozens of mail handlers configured or there me so much mail load  that needs to be processed that it's possible for incoming mail to consume all four caesium threads causing other tasks such as notifications, DVCS syncs, etc to fail silently.\r\nIdeally, we want to have a large number of caesium workes, see JRASERVER-65809.\r\n\r\nh3. Steps to Reproduce\r\n # create a large instance \r\n # configure dozens of mail handlers OR a few with a tremendous amount of load, in one instance there were 680+ new messages from one handler in a period of less than 24 hours\r\n\r\nh3. Expected Results\r\nJIRA gracefully handles all scheduled tasks and allows other tasks besides mail handlers to be processed\r\nh3. Actual Results\r\nincoming mail will hold all four threads until the queue is processed \r\n\r\nThread dumps show all four caesium threads running with a similar stack trace: \r\n{code}at java.net.SocketInputStream.socketRead0(java.base@11.0.6/Native Method)\r\n\tat java.net.SocketInputStream.socketRead(java.base@11.0.6/SocketInputStream.java:115)\r\n\tat java.net.SocketInputStream.read(java.base@11.0.6/SocketInputStream.java:168)\r\n\tat java.net.SocketInputStream.read(java.base@11.0.6/SocketInputStream.java:140)\r\n\tat sun.security.ssl.SSLSocketInputRecord.read(java.base@11.0.6/SSLSocketInputRecord.java:448)\r\n\tat sun.security.ssl.SSLSocketInputRecord.bytesInCompletePacket(java.base@11.0.6/SSLSocketInputRecord.java:68)\r\n\tat sun.security.ssl.SSLSocketImpl.readApplicationRecord(java.base@11.0.6/SSLSocketImpl.java:1103)\r\n\tat sun.security.ssl.SSLSocketImpl$AppInputStream.read(java.base@11.0.6/SSLSocketImpl.java:823)\r\n\t- locked <0x000000095c6597b0> (a sun.security.ssl.SSLSocketImpl$AppInputStream)\r\n\tat com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:126)\r\n\tat java.io.BufferedInputStream.fill(java.base@11.0.6/BufferedInputStream.java:252)\r\n\tat java.io.BufferedInputStream.read(java.base@11.0.6/BufferedInputStream.java:271)\r\n\t- locked <0x000000095c65a020> (a java.io.BufferedInputStream)\r\n\tat com.sun.mail.iap.ResponseInputStream.readResponse(ResponseInputStream.java:103)\r\n\tat com.sun.mail.iap.Response.(Response.java:131)\r\n\tat com.sun.mail.imap.protocol.IMAPResponse.(IMAPResponse.java:60)\r\n\tat com.sun.mail.imap.protocol.IMAPProtocol.readResponse(IMAPProtocol.java:407)\r\n\tat com.sun.mail.iap.Protocol.command(Protocol.java:355)\r\n\t- locked <0x000000095c65a170> (a com.sun.mail.imap.protocol.IMAPProtocol)\r\n\tat com.sun.mail.imap.protocol.IMAPProtocol.fetch(IMAPProtocol.java:2151)\r\n\tat com.sun.mail.imap.protocol.IMAPProtocol.fetch(IMAPProtocol.java:2143)\r\n\tat com.sun.mail.imap.IMAPMessage.loadEnvelope(IMAPMessage.java:1493)\r\n\t- locked <0x0000001287fc4830> (a java.lang.Object)\r\n\t- locked <0x0000001287fe5040> (a com.sun.mail.imap.IMAPMessage)\r\n\tat com.sun.mail.imap.IMAPMessage.getSubject(IMAPMessage.java:441)\r\n\tat com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:260)\r\n{code} \r\n(!) These may vary based on mailbox type but the threads are all running and checking mail. \r\n\r\nh3. Workaround\r\n\r\nUntil a fix is implemented in JRASERVER-65809, it may be best practice to stagger how often mail handlers are checking mail. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1mogv:","customfield_14734":"1|i1momv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i1mgm7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i1momn:","customfield_12830":null,"customfield_10401":null,"summary":"Incoming mail is consuming all caesium threads blocking other scheduled tasks from running","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"635077","self":"https://jira.atlassian.com/rest/api/latest/issue/635077","key":"JRASERVER-64492","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["jim-csv"],"customfield_11433":"9223372036854775807","customfield_10610":31.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"331780","self":"https://jira.atlassian.com/rest/api/2/issueLink/331780","outwardIssue":{"id":"752839","key":"JRACLOUD-82010","self":"https://jira.atlassian.com/rest/api/2/issue/752839","fields":{"summary":"Provide 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-64492].\r\n{panel}\r\nLets say a user wants to import the QA_Contacts field from a Bugzilla instance. As this field cannot yet be imported as per this feature request: [https://ecosystem.atlassian.net/browse/JIM-533]\r\n\r\nSo the logical thing to do is to import the field separately via CSV import. The problem here is that the *Updated* field of the issue will be overwritten with the latest date. This is a big problem for customers who wants to preserve historical data on older, closed tickets.\r\n\r\nEven if you manually specify the Updated field to a column in the CSV file, the CSV importer does not import those values and the Date Updated field will be set to the latest date, and not to the value you specified in the CSV import.\r\n\r\nThis happens because Jira considers the CSV import on top of an existing issue as an update to the issue itself and thus, puts current datetime in the updated date field. \r\n\r\nThe updated date field will reflect the value from the CSV if the issue is not present prior to the 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Issue Summary\r\nRegression of [JRASERVER\\-62071: Installed plugins initializing Data Center cache with wrong class loader (fixed in Jira Server and Data Center 7.3.4, 7.2.9)|https://jira.atlassian.com/browse/JRASERVER-62071]\r\n\r\nThis means that when a user is created on Node 1 and has to be replicated on Node 2 or more, it may fail. Due to the wrong class loader being initialised.\r\n\r\nThis is reproducible on Data Center: (yes)\r\nh3. Steps to Reproduce\r\n # Create multi-node DC instance\r\n # Find / build a plug-in that starts a thread in an event/module event listener. (Example user lookup)\r\n# Create a user on Node1\r\n# Observe logs on Node2 for the cache replication event. It may sometimes fail due to the above plugin's class loader being loaded at startup.\r\n\r\nh3. Expected Results\r\nCache replication should always load the Jira Core class loader stack\r\n\r\nh3. Actual Results\r\nInconsistent class loader being initialized.\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\n2023-03-22 05:18:13,240+0100 localq-reader-73 ERROR      [c.a.j.c.distribution.localq.LocalQCacheOpReader] [LOCALQ] [VIA-COPY] Abandoning sending: LocalQCacheOp{cacheName='com.atlassian.jira.crowd.embedded.ofbiz.EagerOfBizUserCache.userCache', action=PUT, key={10000,bug181krw}, value == null ? false, replicatePutsViaCopy=true, creationTimeInMillis=1679458693200} from cache replication queue: [queueId=queue_node4_3_9e22b2ee283109ab44b3ddeb56f9ed7a_put, queuePath=/var/atlassian/application-data/jira/localq/queue_node4_3_9e22b2ee283109ab44b3ddeb56f9ed7a_put], failuresCount: 1/1. Removing from queue. Error: java.rmi.ServerException: RemoteException occurred in server thread; nested exception is: \r\n        java.rmi.UnmarshalException: error unmarshalling arguments; nested exception is: \r\n        java.lang.ClassNotFoundException: net.sf.ehcache.Element not found by com.javahollic.jira.jemh-ui [234] (no security manager: RMI class loader disabled)\r\ncom.atlassian.jira.cluster.distribution.localq.LocalQCacheOpSender$UnrecoverableFailure: java.rmi.ServerException: RemoteException occurred in server thread; nested exception is: \r\n        java.rmi.UnmarshalException: error unmarshalling arguments; nested exception is: \r\n        java.lang.ClassNotFoundException: net.sf.ehcache.Element not found by com.javahollic.jira.jemh-ui [234] (no security manager: RMI class loader disabled)\r\n        at com.atlassian.jira.cluster.distribution.localq.rmi.LocalQCacheOpRMISender.send(LocalQCacheOpRMISender.java:90)\r\n        at com.atlassian.jira.cluster.distribution.localq.LocalQCacheOpReader.run(LocalQCacheOpReader.java:96)\r\n        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)\r\n        at java.util.concurrent.FutureTask.run(FutureTask.java:266)\r\n        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)\r\n        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)\r\n        at java.lang.Thread.run(Thread.java:748)\r\nCaused by: java.rmi.ServerException: RemoteException occurred in server thread; nested exception is: \r\n        java.rmi.UnmarshalException: error unmarshalling arguments; nested exception is: \r\n        java.lang.ClassNotFoundException: net.sf.ehcache.Element not found by com.javahollic.jira.jemh-ui [234] (no security manager: RMI class loader disabled)\r\n{noformat}\r\n\r\nh3. Workaround\r\n* Disable the plugin flagged in the logs.\r\n* Restart the node without the plugin.\r\n* Re-enabled the plugin to restore the class loader.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3t1x3:","customfield_14734":"1|i3t23j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3rwp0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3t23b:","customfield_12830":null,"customfield_10401":null,"summary":"User cache replication sometimes fails due to the class loader being 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When this happens, the user is forced to re-login in JIRA in order to create a new session.\r\n\r\nPlease implement user session replication between the nodes in order to avoid that.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzh8ev:","customfield_10651":null,"customfield_14734":"1|hzh85z:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzhcbz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzh85z:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to have user session replication between the nodes in Jira Data Center (DC)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2143317","self":"https://jira.atlassian.com/rest/api/latest/issue/2143317","key":"JRASERVER-79377","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nIf one reindex job is attempted to start before the previous job has released the index locks, it can cause the second reindex job to fail.\r\nh3. Steps to Reproduce\r\n\r\nThe *admin UI thread* must be opening a _new_ {{IndexWriter}} on the {{issues}} directory at the exact moment the re-index thread is trying to close the old one and clean the directory. The new writer grabs the {{{}write.lock{}}}, and when the {{DefaultIndexEngine.clean()}} tries to create _its_ writer to wipe the index, it fails because the lock is already held within the same JVM.\r\nh3. Expected Results\r\n\r\nThe new reindex job will acquire the lock and cancel the previous job.\r\nh3. Actual Results\r\n\r\nThe first reindex job does not release the lock and the second reindex job fails.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4o4dz:","customfield_14734":"1|i4o4k7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4my1o:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4o4jz:","customfield_12830":null,"customfield_10401":null,"summary":"Clicking Full Reindex when index write locks from another Reindex job are in place can cause indexing to fail.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2125856","self":"https://jira.atlassian.com/rest/api/latest/issue/2125856","key":"JRASERVER-79239","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43412","id":"43412","name":"Issue - Actions"},{"self":"https://jira.atlassian.com/rest/api/2/component/11091","id":"11091","name":"Issue - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=346368d45907","name":"346368d45907","key":"JIRAUSER5661143","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5661143&avatarId=6654749","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5661143&avatarId=6654749","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5661143&avatarId=6654749","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5661143&avatarId=6654749"},"displayName":"Durgesh Anaokar","active":true,"timeZone":"Asia/Kolkata"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=346368d45907","name":"346368d45907","key":"JIRAUSER5661143","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5661143&avatarId=6654749","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5661143&avatarId=6654749","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5661143&avatarId=6654749","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5661143&avatarId=6654749"},"displayName":"Durgesh Anaokar","active":true,"timeZone":"Asia/Kolkata"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79239/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79239/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2025-12-29T07:28:31.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4ladr:","updated":"2026-09-13T04:07:26.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n * A custom field *“Test”* was made *Required* after many issues had already been created without a value for this field.\r\n\r\n * When users clone these older issues, the cloned issue is created *without* a value in the now-required *Test* field.\r\n\r\n * The clone succeeds with no validation error at creation time, even though *Test* is now configured as a required field.\r\n\r\nThis behavior is currently considered “expected” because cloning creates an _exact copy_ of the original issue, including its original field values (or lack thereof) as they existed when the original issue was created.\r\n\r\nHowever, from an admin and user perspective, this results in clones that violate the _current_ required field rules, and it is easy for users to unintentionally create invalid or incomplete issues at scale.\r\nh3. Steps to Reproduce\r\n # Admin configures the *Test* field as *Required* (e.g., via Field Configuration).\r\n # Existing issues created _before_ this change have an empty *Test* field.\r\n # A user opens one of these older issues and clicks {*}Clone{*}.\r\n # Jira creates the cloned issue:\r\n ** The clone exactly replicates the source issue.\r\n ** The *Test* field remains empty in the clone, despite being required.\r\n ** Jira shows no validation or prompt during cloning to enforce the required field.\r\n # Only when the user:\r\n ** Edits the cloned issue and attempts to {*}Save{*}; or\r\n ** Transitions the issue and triggers a workflow validator\r\n…does Jira enforce that *Test* is required and report a validation error.\r\n\r\nThis means:\r\n * Users can create multiple cloned issues that immediately violate current “required field” rules.\r\n * The error appears only later (on edit or transition), causing confusion and rework\r\n\r\nh3. Expected Results\r\n\r\nIntroduce an option so that *required field validation applies at clone time* based on the _current_ field configuration, even when cloning older issues lacking values for those fields.\r\n\r\nThe request is:\r\n # When a user clones an issue:\r\n ** Jira checks all *currently required* fields (e.g., from the active Field Configuration for the target project/issue type).\r\n ** If a required field (such as {*}Test{*}) is empty in the source issue, Jira should:\r\n *** Either:\r\n **** Prompt the user during cloning to provide a value for the required field(s),\r\n*or*\r\n **** Prevent clone creation until the required field is filled.\r\n # The clone should *not* be created with missing values for fields currently required.\r\n\r\nh3. Actual Results\r\n\r\nThe issue is cloned without any prompt with empty value for field Test.\r\nh3. Workaround\r\n # *Edit-after-clone workaround*\r\n ** Allow the clone to be created.\r\n ** When the user edits and saves the cloned issue, Jira requires *Test* and displays a validation error if missing.\r\n ** The user must fill in the missing value.\r\n # *Workflow validator workaround*\r\n ** Add a workflow *Validator* on the next transition (e.g., {*}Open → In Progress{*}) to ensure *Test* is populated before moving forward.\r\n ** This blocks workflow progression until the required field is filled.\r\n*Limitations of these workarounds:*\r\n\r\n * Clones are initially created in an invalid state (missing required fields).\r\n * Users see the error only after cloning, not during creation.\r\n * Workflow configuration and maintenance increase due to validators.\r\n * Some workflows or teams prefer not to block transitions; they want clones to respect current required fields at creation.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4la8n:","customfield_10651":null,"customfield_14734":"1|i4laev:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4k3tw:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4laen:","customfield_10653":null,"customfield_10401":null,"summary":"Improve cloning to check and prompt for new required fields, avoiding clones missing required values.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2034257","self":"https://jira.atlassian.com/rest/api/latest/issue/2034257","key":"JRASERVER-77890","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This 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create new custom field options if the import file contains a field value that does not exist in the instance.\r\n* See: [https://confluence.atlassian.com/jirakb/how-to-bulk-add-options-to-custom-fields-via-external-system-import-1115662994.html]\r\n\r\n(x) However, new custom field options created this way are not logged in the resulting *Detailed Log*.\r\n\r\n !image-2024-07-17-16-39-53-043.png|thumbnail! \r\n\r\nConsidering that custom field option changes are also not logged to Jira's Audit Logs ([JRASERVER-68725 : Add custom field options category in Audit log|https://jira.atlassian.com/browse/JRASERVER-68725]), there seems to be no way of detecting any changes to custom field options in Jira. \r\n\r\nIt would be great if there was some evidence of custom field changes either in the CSV Import's *Detailed Log* or in Jira's own Audit Logs.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i46avr:","customfield_10651":null,"customfield_14734":"1|i46b1z:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i454q4:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i46b1r:","customfield_10653":null,"customfield_10401":null,"summary":"Log when CSV Importer creates new custom field 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space/site backup/restore Confluence could skip some records for various reasons. For e.g. record could be invalid, it's dependencies couldn't be resolved or attachment file couldn't be found. This information about skipped records is added to the atlassian-confluence.log file. When process finishes users could see in UI how many records were skipped. If user wants to check what exactly was skipped and whether they are OK with the fact that records aren't included in backup or not restored, they will need to search through the whole confluence log file to be able to find what exactly was skipped.\r\n\r\nI suggest to consider introducing additional place where this information could be stored, so user could access it without going through all logs. For e.g. it could be:\r\n\r\na) Additional file related to the job (will be deleted after 2 weeks together with the job)\r\n\r\nb) Backup/Restore service will create Confluence page which will be mentioned in job. When job is deleted this page could also be removed (we will need to have a special space for such pages)\r\n\r\n \r\nh3. Example log messages:\r\n||Class||Level||Category||Example Log Message||\r\n|{{StatisticsCollector}}|{{WARN}}|Restore / Counted|{{Restore process skipped 15 objects. To mute the full list of skipped objects, change logging to WARN for class com.atlassian.confluence.impl.backuprestore.statistics.StatisticsCollector}}|\r\n|{{StatisticsCollector}}|{{INFO}}|Restore / Counted|{{Object was skipped with a reason INVALID_FIELDS and message: Value cannot be null. Object: ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.pages.Page, originalPropertyValueMap={title=null, ...}}}}|\r\n|{{StatisticsCollector}}|{{INFO}}|Restore / Counted|{{Object was skipped with a reason PARENT_WAS_NOT_PERSISTED: ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.pages.Comment, originalPropertyValueMap={...}}}}|\r\n|{{StatisticsCollector}}|{{INFO}}|Restore / Counted|{{Object was skipped with a reason NOT_SATISFIED_DEPENDENCIES: ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.pages.Attachment, originalPropertyValueMap={...}}}}|\r\n|{{StatisticsCollector}}|{{INFO}}|Restore / Counted|{{Object was skipped with a reason SPACE_IS_NOT_ALLOWED: ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.spaces.Space, originalPropertyValueMap={...}}}}|\r\n|{{StatisticsCollector}}|{{INFO}}|Restore / Counted|{{Object was skipped with a reason PARENT_NO_LONGER_EXISTS: ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.core.ContentProperty, originalPropertyValueMap={...}}}}|\r\n|{{DatabasePersister}}|{{WARN}}|Restore / Counted|{{Object has an empty obligatory field and will be skipped. Field: HibernateField{propertyName='title', nullable=false}, Object: ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.pages.Page, ...}}}|\r\n|{{BodyContentPersister}}|{{WARN}}|Restore / Counted|{{BodyContentPersister detected invalid BodyContent(s) during import which were ignored.}}|\r\n|{{BodyContentPersister}}|{{DEBUG}}|Restore / Counted|{{Skipped BodyContent 98765 due to Failed to extract body from BodyContent}}|\r\n|{{ContentPropertiesPersister}}|{{WARN}}|Restore / Counted|{{ContentPropertiesPersister detected invalid contentProperties during import which were ignored.}}|\r\n|{{DirectoryMappingPersister}}|{{WARN}}|Restore / Counted|{{Couldn't resolve listIndex property value for directory mapping with id 98765}}|\r\n|{{InternalUserCredentialRecordPersister}}|{{WARN}}|Restore / Counted|{{Couldn't resolve listIndex property value for internal user credential record with id 98765}}|\r\n|{{HibernateEntityExistenceFilter}}|{{INFO}}|Restore / Counted|{{An object with class com.atlassian.confluence.spaces.SpaceGroup found in the input XML backup file is not known by Hibernate and will be skipped. It usually happens when the class was deprecated in previous Confluence versions. All the following objects of the same class will be skipped silently.}}|\r\n|{{ClassShouldBeExportableFilter}}|{{INFO}}|Restore / Counted|{{An object with class com.atlassian.confluence.some.OldClass found in the input XML backup file marked as NotExportable and will be skipped. It usually happens when a class was NOT marked as NotExportable in previous Confluence versions. All the following objects of the same class will be skipped silently.}}|\r\n|{{ImportedObjectV2}}|{{WARN}}|Restore / Counted|{{Unexpected imported property 'legacyField' will be skipped. Entity class 'com.atlassian.confluence.pages.Page', id '98765'.}} _(property skipped, not the whole object)_|\r\n|{{ImportedObjectV1ToV2Converter}}|{{ERROR}}|Restore / Counted|{{fromLegacyImportedObject failed, the object will be skipped: ImportedObject{class='Page', id='98765', ...}}}|\r\n|{{InvalidBandanaRecordFilter}}|{{DEBUG}}|Restore / Counted|{{Imported Bandana record was skipped because either context or key field are nulls ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.setup.bandana.ConfluenceBandanaRecord, ...}}}|\r\n|{{XMLBackupContainerReader}}|{{DEBUG}}|Restore / Counted|{{This input object has been skipped because it had been rejected by the converter. Object: ImportedObject{class='SomeClass', id='98765', ...}}}|\r\n|{{AttachmentsPersister}}|{{WARN}}|Restore / *Not counted*|{{Cannot restore the attachment with id 98765. No entry in the zip file. Looked in attachments/11111/22222/1}}|\r\n|{{AttachmentsPersister}}|{{WARN}}|Restore / *Not counted*|{{Cannot find in database an attachment with restored id 98765}}|\r\n|{{AttachmentsPersister}}|{{WARN}}|Restore / *Not counted*|{{Cannot restore the attachment. Failed to read the stream for entry attachments/11111/22222/1.}}|\r\n|{{RestoreDao}}|{{WARN}}|Restore / *Not counted*|{{Unable to persist batch of records. Records will be inserted one by one: Duplicate entry '98765' for key 'PRIMARY'}}|\r\n|{{RestoreDao}}|{{WARN}}|Restore / *Not counted*|{{Record was not persisted to the database: could not execute statement; SQL [n/a]; constraint [PRIMARY]}}|\r\n|{{ImportedObjectsDispatcher}}|{{WARN}}|Restore / *Not counted*|{{No persisters found for the entity with class class com.atlassian.confluence.some.LegacyEntity}}|\r\n|{{EntityInfoSqlHelper}}|{{WARN}}|Restore / *Not counted*|{{Unable to parse value, null value will be used instead. Type: TimestampType, value: 2024-13-45. Exception: java.text.ParseException: Unparseable date}}|\r\n|{{EntityInfoSqlHelper}}|{{WARN}}|Restore / *Not counted*|{{Unexpected type came for parsing. Null value will be used instead. Type: SomeUnknownType, value: someValue}}|\r\n|{{EntityInfoSqlHelper}}|{{WARN}}|Restore / *Not counted*|{{Unexpected Component property type came for parsing. Null value will be used instead. Type: ComponentType, value: someValue}}|\r\n|{{DeferredUpdateRecordAction}}|{{WARN}}|Restore / *Not counted*|{{Unable to find new id for entity class class com.atlassian.confluence.spaces.Space with original id 98765. It was not found or persisted for some reasons?}}|\r\n|{{DeferredUpdateRecordAction}}|{{WARN}}|Restore / *Not counted*|{{Unable to perform update operation for entity class class com.atlassian.confluence.spaces.Space with original id 98765. 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Summary\r\n\r\nIf a Confluence page includes an image via URL, and the URL has the following text pattern in the path: {{resources//}}, the \"Export to Word\" functionality breaks.\r\nh3. Steps to Reproduce\r\n # Insert an image on a Confluence page using a URL that has the image stored in a sub-directory of a directory called \"resources\".\r\nExamples:\r\n ** {{/resources/images/image.jpg}}\r\n ** {{/stuff/resources/images/jpegs/image.jpg}}\r\n # Save page\r\n # Click !https://confluence.atlassian.com/doc/files/704577869/704577870/1/1422393340385/ellipsis.png! > *Export to word*\r\n\r\nh3. Expected Results\r\n\r\nA prompt to save the word export file appears.\r\nh3. Actual Results\r\n\r\nAn immediate null response is returned from /exportword.\r\n\r\nChrome:\r\n !chrome_error.png|thumbnail!\r\n\r\nFirefox:\r\n !firefox_error.png|thumbnail!\r\n\r\nTwo errors are shown in atlassian-confluence.log:\r\n{noformat}\r\n2017-07-20 10:23:51,931 ERROR [http-nio-443-exec-8] [ContainerBase.[Standalone].[localhost].[/]] log Unhandled exception occurred whilst decorating page\r\n -- url: /exportword | traceId: 0fe81678df6ea33f | userName: jdoe\r\njava.lang.NullPointerException\r\n...\r\n2017-07-20 10:23:51,933 ERROR [http-nio-443-exec-8] [[Standalone].[localhost].[/].[exportword]] log Servlet.service() for servlet [exportword] in context with path [] threw exception\r\njava.lang.NullPointerException\r\n{noformat}\r\nh3. Notes\r\n* Export to pdf completes, but the image will not appear in the exported pdf.\r\n* Issue does not occur if image is directly in the \"resources\" folder in the URL path ({{/resources/image.jpg}})\r\n* Last working in 5.9.14\r\n\r\nh3. Workaround\r\n\r\nEscape the forward slash directly after \"resources\" with a backslash:\r\n * {{/resources\\/images/image.jpg}}\r\n * {{/stuff/resources\\/images/jpegs/image.jpg}}\r\n\r\n(!) NOTE: This workaround does not work if there is more than one \"resources\" directory in the URL path.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyw453:","customfield_14734":"1|hyw3gv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hywkmn:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyw3gn:","customfield_12830":null,"summary":"Confluence fails exporting page to Word when the page links an image with \"resources\" in the URL path","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1817436","self":"https://jira.atlassian.com/rest/api/latest/issue/1817436","key":"CONFSERVER-73610","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/92827","id":"92827","name":"7.4.6","archived":false,"released":true,"releaseDate":"2020-11-30"},{"self":"https://jira.atlassian.com/rest/api/2/version/97599","id":"97599","name":"7.13.1","archived":false,"released":true,"releaseDate":"2021-09-27"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. 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Problem\r\n\r\nWhen using the Office Excel macro to embed a Excel file (either XLS or XLSX), customer can modify the Column and row field to remove unwanted (blank) values.\r\n\r\nThis is not working properly as it needs the  \"worksheet\" field to be modified so it actually apply.\r\n\r\n(check the attached gif for the reproduction steps)\r\nh3. Steps to Reproduce\r\n * Attach an excel file to a page\r\n * Create the Office excel macro and point it to the attached value\r\n * Modify either the Row or Column fields and save/update the page (just previweing the macro also has the issue). \r\n\r\nh3. Expected Results\r\n\r\n_The page shows the excel file with the proper row/column numbers._\r\nh3. Actual Results\r\n\r\nThe macro don't change anything.\r\nh3. Workaround\r\n # If we, after changing the row/column value, also change the \"worksheet\" field, this works\r\n # Another workaround is shared in our community thread - [The Excel macro is not honoring row and column limits|https://community.atlassian.com/forums/Confluence-questions/The-Excel-macro-is-not-honoring-row-and-column-limits/qaq-p/719749].\r\n ** Update Macro as needed.\r\n ** Go to the Attachment page of the Confluence page, Delete the Excel file.\r\n ** Click on the breadcrumb to the Confluence page. The macro should display an error. \r\n ** Drag the Excel file onto the page to upload.  The macro should automatically refresh as expected.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i36rmn:","customfield_14734":"1|i36rt3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3631b:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i36rsv:","customfield_12830":null,"summary":"Office macro Column and row count don't change unless \"worksheet\" value is changed","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-1649","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2152041","self":"https://jira.atlassian.com/rest/api/latest/issue/2152041","key":"CONFSERVER-104225","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nPost upgrade - Confluence 10.2.11 or later fails to start if there is an issue with mail configuration\r\nh3. Steps to Reproduce\r\n # Install Confluence 9.2.20 environment and configure respective mail configuration. \r\n # Shutdown Confluence and then remove the file related to mail password from /shared-home/secured folder. \r\n # Upgrade Confluence to 10.2.11 or later. \r\n # Try and access Confluence application after the upgrade. \r\n\r\nh3. Expected Results\r\n\r\nConfluence application should be accessible even if there is an issue with mail password. \r\nh3. Actual Results\r\n\r\nConfluence application is not accessible post upgrade. \r\nh3. Workaround\r\n\r\nUse [https://support.atlassian.com/confluence/kb/recreate-default-secured-secrets-in-confluence/] to either delete \"atlassian.confluence.smtp.mail.accounts\" if mail server is not in use or recreate the password using the steps mentioned. \r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pi9b:","customfield_14734":"1|i4pifj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4obwc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4pifb:","customfield_12830":null,"summary":"Post Upgrade - Confluence 10.2.11 or later fails to start if there is an issue with mail configuration","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2146260","self":"https://jira.atlassian.com/rest/api/latest/issue/2146260","key":"CONFSERVER-103878","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116410","id":"116410","name":"9.2.21","archived":false,"released":true,"releaseDate":"2026-06-01"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n401 error while using third party SSO token based authentication for rest API's post upgrade to 9.2.19. \r\n\r\nh3. Steps to Reproduce\r\n# Create a script to capture Page content using Confluence Rest API. \r\n# As a part of this script, use a third party SSO tokens + user for authentication(such as Kantega SSO tokens). \r\n# Run the script/push in the request to get the page content and capture the JSESSIONID. \r\n# Use this same JSESSIONID to push in further requests. \r\n\r\nh3. Expected Results\r\nRequest works fine till session expiry kicks in. \r\n\r\nh3. Actual Results\r\n401 error is observed against this JSESSIONID. \r\n\r\nh3. 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Issue Summary\r\n\r\nNotification is not sent upon assigning a Team calendar event to the user\r\nh3. Steps to Reproduce\r\n\r\n1. Download Confluence 9.2.3\r\n2. Configure [mail server|https://confluence.atlassian.com/doc/configuring-a-server-for-outgoing-mail-151078.html]\r\n3. Create a test user\r\n4. Create a test calendar \r\n5 Add an event and mention the user(in who field) who is not watching the calendar\r\nh3. Expected Results\r\n\r\nUser should get the email notification\r\nh3. Actual Results\r\n\r\nUser didn't get any email notification\r\nh3. Workaround\r\nCurrently there is no workaround for this behaviour.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4dpnz:","customfield_14734":"1|i4dpu7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4cj78:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4dptz:","customfield_12830":null,"summary":"Notification is not triggered upon assigning a Team calendar event to the user","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1628574","self":"https://jira.atlassian.com/rest/api/latest/issue/1628574","key":"CONFSERVER-60253","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42813","id":"42813","name":"Core - Email"},{"self":"https://jira.atlassian.com/rest/api/2/component/40706","id":"40706","name":"Editor - Page / Comment 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Problem\r\nA Confluence page contains a table with colored cell background. The colors are lost in email notifications.\r\n\r\nh3. Environment\r\nConfluence *7.5.2* with SMTP Server configured.\r\n\r\nh3. Steps to Reproduce\r\n# Have 2 users configured *admin* and *user1* in Confluence\r\n# Create a Mail Server in Confluence (for instance using *Apache James*) and configure a mailbox for *user1* email address\r\n# Watch a space for content creation and update with *user1* (to trigger email notification)\r\n# Create a new page in the space with *admin* user:\r\n#* Storage format can look like below \r\n{code:html}

\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n












\r\n

{code}\r\n# Monitor *user1* mailbox for email notification and confirm the issue\r\n\r\nh3. Expected Results\r\n*user1* should receive an email notification with colored background cells for the Table.\r\n\r\nh3. Actual Results\r\nTable cell background colors are lost in email notifications.\r\n\r\nh3. Workaround\r\nN/A\r\n\r\nh3. Notes\r\nA video illustrating the issue is attached to the bug report for your convenience\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2b1mf:","customfield_14734":"1|i2b1sv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i2anr3:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2b1sn:","customfield_12830":null,"summary":"Table cell background colors are lost in Email notifications","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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HAR file will show that server returned a \"403 Forbidden\" error. 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dashboards\r\n * Mobile app for Jira Server\r\n\r\nYou can learn more about [our approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions.|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113]\r\n\r\nKind regards,\r\n Jira Server Product 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We understand that this issue is causing extra workload and pain, that’s why we want to provide some guidance and support. \r\n\r\nWe prepared a [knowledge base article|https://confluence.atlassian.com/jirakb/how-to-rename-a-group-in-jira-968662365.html] that explains how to manually rename groups through the database, similarly to Confluence. We learned from you that an article like that would indeed be helpful. Please note that this procedure is not part of the Jira’s intended functionality, and the information is provided as-is. This is only a way of providing a solution as soon as possible. For customized Jira instances using multiple apps, this might not be sufficient, though. The scripts will update the group names in the Jira platform, which is shared between Jira Core, Jira Software, and Jira Service Desk (the latter two are built on top of the platform). It might happen that group names are also stored in places specific to Jira Software, Jira Service Desk or Portfolio for Jira, and these won’t be updated.\r\n\r\nWe still plan to solve the underlying problem and prioritize this suggestion for future consideration. We will post an update when new information is available.\r\n\r\nKatarzyna Derenda\r\n Product Manager, Jira Server\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=5820fc1290ae","name":"5820fc1290ae","key":"alwyn","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/469705d07e56f9b70cd842371f95488b?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/469705d07e56f9b70cd842371f95488b?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/469705d07e56f9b70cd842371f95488b?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/469705d07e56f9b70cd842371f95488b?d=mm&s=32"},"displayName":"Alwyn Schoeman","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-1391/votes","votes":2626,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-1391/watchers","watchCount":1008,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2003-03-03T10:23:05.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwae73:","updated":"2026-09-12T07:58:19.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-1391].\r\n  {panel}\r\n\r\n*Original request description:*\r\n \r\nAs a JIRA administrator I am responsible for managing a large installation with multiple users and groups. Given the dynamic nature of my environment it is very difficult for me to create the correct user group name which can be used for many projects later on. I need to be able to rename the user groups, to reflect the changes my organisation undergoes.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwhk5j:","customfield_10651":null,"customfield_14734":"1|hwaenb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwjvp3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwga2f:","customfield_10653":null,"customfield_10401":null,"summary":"Provide the ability to rename groups after creation","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"240308","self":"https://jira.atlassian.com/rest/api/latest/issue/240308","key":"JRASERVER-30286","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"156080","customfield_11435":"156080","customfield_11437":"155884","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"184580","customfield_11434":"155832","customfield_17933":null,"labels":["affects-cloud","affects-server","fabric","jw-platform"],"customfield_11433":"164186","customfield_10610":36.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"134491","self":"https://jira.atlassian.com/rest/api/2/issueLink/134491","outwardIssue":{"id":"251282","key":"JRASERVER-31227","self":"https://jira.atlassian.com/rest/api/2/issue/251282","fields":{"summary":"Notification 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"96869","self":"https://jira.atlassian.com/rest/api/2/issueLink/96869","inwardIssue":{"id":"202788","key":"JRASERVER-29874","self":"https://jira.atlassian.com/rest/api/2/issue/202788","fields":{"summary":"A build-in notification system and a history log\t","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"104933","self":"https://jira.atlassian.com/rest/api/2/issueLink/104933","inwardIssue":{"id":"281137","key":"JRASERVER-33503","self":"https://jira.atlassian.com/rest/api/2/issue/281137","fields":{"summary":"Add Unified workbox to JIRA","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"204675","self":"https://jira.atlassian.com/rest/api/2/issueLink/204675","inwardIssue":{"id":"544019","key":"JRASERVER-47767","self":"https://jira.atlassian.com/rest/api/2/issue/544019","fields":{"summary":"Notification area - Stop Sending Emails!!! :)","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"83283","self":"https://jira.atlassian.com/rest/api/2/issueLink/83283","inwardIssue":{"id":"239643","key":"JRASERVER-41473","self":"https://jira.atlassian.com/rest/api/2/issue/239643","fields":{"summary":"Cross-application workbox (Notifications & Tasks)","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10010","name":"Part","inward":"is incorporated by","outward":"incorporates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10010"}},{"id":"83282","self":"https://jira.atlassian.com/rest/api/2/issueLink/83282","outwardIssue":{"id":"211091","key":"CONFSERVER-26818","self":"https://jira.atlassian.com/rest/api/2/issue/211091","fields":{"summary":"Ability to see assigned JIRA issues in Confluence WorkBox tasklist","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"174123","self":"https://jira.atlassian.com/rest/api/2/issueLink/174123","outwardIssue":{"id":"12742","key":"JRASERVER-1369","self":"https://jira.atlassian.com/rest/api/2/issue/12742","fields":{"summary":"Reduce JIRA email chatiness","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"318195","self":"https://jira.atlassian.com/rest/api/2/issueLink/318195","outwardIssue":{"id":"750834","key":"JRACLOUD-30286","self":"https://jira.atlassian.com/rest/api/2/issue/750834","fields":{"summary":"Ability to see WorkBox-like notifications in JIRA","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"530757","self":"https://jira.atlassian.com/rest/api/2/issueLink/530757","inwardIssue":{"id":"1703999","key":"JRASERVER-71996","self":"https://jira.atlassian.com/rest/api/2/issue/1703999","fields":{"summary":"Add a 'Notifications' button at Jira's main navigation bar","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"530758","self":"https://jira.atlassian.com/rest/api/2/issueLink/530758","inwardIssue":{"id":"1822908","key":"JRASERVER-72947","self":"https://jira.atlassian.com/rest/api/2/issue/1822908","fields":{"summary":"Jira Notifications","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10471","id":"10471","name":"Email notifications"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":10.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=smansour","name":"smansour","key":"smansour","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=smansour&avatarId=5993256","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=smansour&avatarId=5993256","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=smansour&avatarId=5993256","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=smansour&avatarId=5993256"},"displayName":"Sherif Mansour","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"177292","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 22 February 2019|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\n \r\n\r\nHi everyone,\r\n\r\nThanks for your interest in this issue. This suggestion is considered a potential addition to our longer-term roadmap. We'll typically review this request in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nFor the nearest future we've decided to prioritize other areas of the Jira Server roadmap, including the top-voted suggestions:\r\n * Further performance and stability improvements\r\n * Mobile app for Jira Server JRASERVER-46149\r\n * Improved filter and dashboard management by Jira administrators JRASERVER-15900 and JRASERVER-41269\r\n * Component and issue archiving ([JRASERVER-1369|https://jira.atlassian.com/browse/JRASERVER-5843] and [JRASERVER-5843|https://jira.atlassian.com/browse/JRASERVER-5843])\r\n\r\nMeanwhile, we have improved user experience regarding Jira notifications by implementing email-batching functionality, which is available in Jira 8.0 release and will be further improved in the following releases. You can find more details about email batching here [JRASERVER-1369|https://jira.atlassian.com/browse/JRASERVER-1369].\r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how you suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\n Jira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=smansour","name":"smansour","key":"smansour","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=smansour&avatarId=5993256","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=smansour&avatarId=5993256","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=smansour&avatarId=5993256","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=smansour&avatarId=5993256"},"displayName":"Sherif Mansour","active":true,"timeZone":"Australia/Sydney"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-30286/votes","votes":463,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-30286/watchers","watchCount":231,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2012-10-29T05:38:35.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwy92n:","updated":"2026-09-12T07:57:55.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-30286].\r\n  {panel}\r\n\r\n\r\n\r\nConfluence 4.3 introduced WorkBox which has JIRA integration for notifications. \r\n\r\nThis issue is to track the request of seeing WorkBox in the JIRA header.\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx27mf:","customfield_10651":null,"customfield_14734":"1|hwy7vr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hx6zjj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwzmlb:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to see WorkBox-like notifications in 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[Atlassian]","active":false,"timeZone":"Europe/Amsterdam"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-65855/votes","votes":58,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-65855/watchers","watchCount":44,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2017-08-29T10:10:57.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hyxiyn:","updated":"2026-09-12T07:57:42.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Definition\r\nOne of major features of custom fields is to calculate its value based on another data. In some cases this calculation is based on Lucene search. \r\nIt works fine when JIRA has valid Lucene. But it's broken during Full reindex, since there is no data in Lucene (catch22 problem). \r\n\r\nh3. Suggested Solution\r\nReindexing algorithm in JIRA should be changed and include 2 phases:\r\n# JIRA should run normal reindex for all Custom Fields, except the _calculated_\r\n# Then it should run additional reindex phase for all _calculated_  fields.\r\n\r\nh3. Workaround \r\n# Disable the calculated Lucene dependent field (if some cases you can disable the search part only, eg ScriptRunner ScriptedFields see [jql_searches_in_script_fields|https://scriptrunner.adaptavist.com/latest/jira/scripted-fields.html#_jql_searches_in_script_fields])\r\n# Run full reindex \r\n# Enable the field \r\n# Run background re-index. (Please note that background will affect performance and heavily fragment Lucene)\r\n\r\nAlternative Workaround:\r\nPut JIra in safe mode, perform full re-index and run background re-index","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyxjjr:","customfield_10651":null,"customfield_14734":"1|hyxizj:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyxyvz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hyxizb:","customfield_10653":null,"customfield_10401":null,"summary":"As an JIRA Administrator I want to have 2 phases reindexing for Calculated fields","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1854770","self":"https://jira.atlassian.com/rest/api/latest/issue/1854770","key":"JRASERVER-73262","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13170","id":"13170","name":"REST 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Dridi","active":true,"timeZone":"Asia/Kolkata"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73262/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73262/watchers","watchCount":7,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-02-08T11:00:22.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3ctjz:","updated":"2026-09-12T07:29:34.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nBrowsing */jira/rest/api/2/user/picker?query=username* as unauthenticated always returns 404, along with the following message:\r\n{code:java}\r\n{\"errorMessages\":[\"The user named '{0}' does not exist\"],\"errors\":{}}\r\n{code}\r\nh3. Steps to Reproduce\r\n # Open an browser private window\r\n # Browse */jira/rest/api/2/user/picker?query=username_that_exists*\r\n # Browse */jira/rest/api/2/user/picker?query=username_that_does_not_exist*\r\n\r\nh3. Expected Results\r\n\r\nIn both cases, a HTTP 401 Unauthorized should be returned.\r\nAlso, ideally, it would be good if the message returned was something like \"Access denied\". \r\n\r\nh3. Actual Results\r\n\r\nAn HTTP 404 not found is returned in both cases, and the error message \"The user named '{0}' does not exist\"\" is returned.\r\nh3. Workaround\r\n\r\nNone\r\n\r\n*+Notes+*\r\nAll this doesn't allow user enumeration because the response is always a 404, it does give the attacker a hint that user enumeration is possible.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3cten:","customfield_14734":"1|i3ctl3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3c1wf:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3ctkv:","customfield_12830":null,"customfield_10401":null,"summary":"Browsing /jira/rest/api/2/user/picker as an unauthenticated user should return 401","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2110986","self":"https://jira.atlassian.com/rest/api/latest/issue/2110986","key":"JRASERVER-79201","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/113061","id":"113061","description":"","name":"10.3.10","archived":false,"released":true,"releaseDate":"2025-09-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/113992","id":"113992","name":"10.3.12","archived":false,"released":true,"releaseDate":"2025-11-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/113803","id":"113803","name":"11.3.0","archived":false,"released":true,"releaseDate":"2025-12-03"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=4e432536cf93","name":"4e432536cf93","key":"JIRAUSER5297356","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5297356&avatarId=6220278","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5297356&avatarId=6220278","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5297356&avatarId=6220278","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5297356&avatarId=6220278"},"displayName":"Karol Skwierawski","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79201/watchers","watchCount":15,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-11-27T11:23:37.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4itnj:","updated":"2026-09-12T07:29:34.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nPrior to Jira version 10.3.10, any user could view the profile of another user involved in a Jira ticket, regardless of their role. Starting with Jira 10.3.10, however, admin users are now required to have WebSudo access to view other users’ profiles. Regular users can still view other users’ profiles without needing WebSudo access.\r\nh3. Steps to Reproduce\r\n # Create any Jira issue.\r\n\r\n # Login with any admin user and try to view the profile of a user playing any role on the issue created in Step 1 and notice that admin user is required to have WebSudo access.\r\n!image-2025-11-27-16-52-09-627.png|width=545,height=178!\r\n\r\n # Now perform same steps with any non-admin user and they are able to view the other users profile without any WebSudo access.\r\n\r\nh3. Expected Results\r\n\r\nAdmin users should be able to view other users’ profiles from Jira issue view without any WebSudo authentication.\r\nh3. Actual Results\r\n\r\nAdmin users requires WebSudo authentication to view other users’ profiles.\r\nh3. Workaround\r\n\r\nAdmin needs to authenticate via WebSudo to see other users profile from Issue View.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4itif:","customfield_14734":"1|i4iton:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4hmzg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4itof:","customfield_12830":null,"customfield_10401":null,"summary":"From Jira 10.3.10 and later version, admin users requires WebSudo access when viewing other users profile from Issue View but non-admin users can view without any WebSudo.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"612307","self":"https://jira.atlassian.com/rest/api/latest/issue/612307","key":"JRASERVER-61704","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 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 *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-61704].\n  {panel}\n\nh3. Summary\r\n\r\nSlow execution of _Project_ - _Fields_ are caused by large number configuration items (custom-fields) present in the view. JIRA inefficiently computes number of related screens and doesn't cache some custom-fields data to optimize the performance.\r\n\r\nh3. Environment\r\n Large JIRA instance \r\n* with many custom-fields (1000+)\r\n* with many fieldlayouts items:\r\n{code:java}\r\nSQL> select count(1) from fieldlayout; \r\n556 \r\n\r\nSQL> select count(1) from fieldlayoutitem; \r\n1355666\r\n\r\nSQL> select count(1) from fieldlayoutscheme;  \r\n477\r\n{code}\r\n* with many screens\r\n{code:borderStyle=solid}\r\nselect count(1) from fieldscreen;\r\n  1322\r\n\r\nselect count(1) from fieldscreentab;\r\n  1803\r\n{code}\r\n\r\nh3. Steps to Reproduce\r\n # Create large JIRA instance \r\n # Open Project configuration screen\r\n # Go to Fields _Scheme_ (/plugins/servlet/project-config//fields)\r\n\r\nh3. Expected Results\r\nInitial load time is low (< 30 seconds) time and second execution is fast (< 10 seconds).\r\n\r\nh3. Actual Results\r\nCall takes 80-90 seconds, second call still slow.\r\n\r\nh3. Notes\r\nFrom SQL log you can see a lot of calls to DB. Total number of executed SQLs *11850*:\r\n{code:java}\r\n// Break down by table\r\nawk -F'(FROM|WHERE)' '/SELECT/{print $2}' http-bio-8443-exec-11_sql | sort | uniq -c | sort -k1,1 -n\r\n\r\n 363  fieldlayoutschemeentity\r\n 393  fieldlayout\r\n 393  fieldlayoutitem\r\n 504  nodeassociation\r\n 853  fieldlayoutscheme\r\n1121  fieldscreen\r\n1121  fieldscreentab\r\n1318  propertyentry\r\n1541  fieldscreenlayoutitem\r\n4240  managedconfigurationitem\r\n{code}\r\n\r\nSecond call still does a lot of SQL call to {{managedconfigurationitem}} table, this data is not cashed:\r\n{code:borderStyle=solid}\r\ngrep 'http-bio-8080-exec-8' atlassian-jira-sql.log.3 | awk -F'(FROM|WHERE)' '/SELECT/{print $2}' | sort | uniq -c | sort -k1,1 -n\r\n   1  public.fieldlayoutscheme ORDER BY NAME ASC\"\r\n   1  public.userhistoryitem\r\n   2  public.propertyentry\r\n   5  public.kpluginscfg\r\n4466  public.managedconfigurationitem\r\n{code}\r\n\r\nh5. Profile data\r\n !JRA_61704_jps_stack.png|thumbnail! \r\n\r\nh3. Workaround\r\nThis is performance problem in JIRA. You can lower the impact by reducing the number of items (custom-fields) for _Field Configuration_ for project, to do that, please _Hide_ the field. 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Summary\r\nClusterMessageHandlerServiceThread is capable of entering a state where it is no longer checking messages. This can cause inconsistency between JIRA Data Center Nodes. \r\n\r\nh3. Environment\r\n* JIRA Data Center\r\n\r\nh3. Expected Results\r\n* ClusterMessageHandlerServiceThread always checks messages every three seconds. \r\n\r\nExpected stacktrace while waiting:\r\n\r\n{noformat}\r\n\"ClusterMessageHandlerServiceThread:thread-1\" #109 prio=5 os_prio=0 tid=0x00007ff544016800 nid=0x7ee7 waiting on condition [0x00007ff508581000]\r\n   java.lang.Thread.State: TIMED_WAITING (parking)\r\n        at sun.misc.Unsafe.park(Native Method)\r\n        - parking to wait for  <0x00000000d18db240> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)\r\n        at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)\r\n        at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078)\r\n        at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1093)\r\n        at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)\r\n        at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1067)\r\n        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1127)\r\n        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)\r\n        at java.lang.Thread.run(Thread.java:745)\r\n{noformat}\r\n\r\nh3. Actual Results\r\n* ClusterMessageHandlerServiceThread enters a state where it no longer checks messages every three seconds. \r\n** Thread is no longer in TIMED_WAITING and is stuck in WAITING\r\n\r\nUnexpected stacktrace. No longer checking messages:\r\n* Affected threads would show this stacktrace and be stuck in this state without changing.\r\n\r\n{noformat}\r\n\"ClusterMessageHandlerServiceThread:thread-1\" prio=5 tid=0x000000000000006c nid=0 waiting on condition \r\n   java.lang.Thread.State: WAITING (parking)\r\n\tat sun.misc.Unsafe.park(Native Method)\r\n\t- parking to wait for <0x0000000020f2b558> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)\r\n\tat java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)\r\n\tat java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)\r\n\tat java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1081)\r\n\tat java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)\r\n\tat java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1067)\r\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1127)\r\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)\r\n\tat java.lang.Thread.run(Thread.java:748)\r\n{noformat}\r\n \r\nh3. Notes\r\n* Developer review \"found that the ClusterMessageHandlerServiceThread can go into WAITING state if any of the ClusterMessage consumers throw a Throwable exception.\"\r\n\r\nh3.Workaround\r\n* No workaround is available. \r\n* ClusterMessageHandlerServiceThread that is no longer checking messages requires node to be restarted. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz72fr:","customfield_14734":"1|hz71zr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hz7dg7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz71zr:","customfield_12830":null,"customfield_10401":null,"summary":"ClusterMessageHandlerServiceThread can stop checking messages if Throwable is 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a re-indexing node is abruptly stopped indexing still shows as in progress on other nodes, preventing future reindexing","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or 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Issue Summary\r\n\r\nAbruptly stopping node while project reindex is in progress causes inability to reindex Jira. \r\nThis problem is a more specific version of JRASERVER-47045\r\nh3. Steps to Reproduce\r\n # Run a project reindex on node 1\r\n # Abruptly terminate Jira process on node 1\r\n # On node 2, go to Jira settings > System > Indexing page\r\n\r\nh3. Expected Results\r\n\r\nUpon visiting Indexing page on node 2, reindexing operations are available.\r\nh3. Actual Results\r\n\r\nRe-indexing operations are not available. The following message is displayed:\r\n{quote}The 'Lock Jira and rebuild index' option is unavailable while other indexing operations are in progress. See the Jira log for more details.\r\n{quote}\r\n!image-2021-02-03-13-22-49-743.png|thumbnail!\r\nh3. Workaround\r\n * If on Jira 8.5.4, 8.8.0 or higher, the stale task will get automatically removed within 30 minutes, that will self-resolve the problem (/) (see - JRASERVER-66204)\r\n * Otherwise, restart the node that initiated the task, so the stale task gets cleared.\r\n ** if it's hard to understand which node initiated the task, you can do a rolling restart.\r\n * Sometimes the node that initiated the task itself could be removed and a new node could be built in place. It was noticed then that rolling restart did not fix it. Looking at the indexing page where the greyed out option is shown, the logs would point out something as below, where node-172.89.34.555 is the node that has been removed.\r\n\r\n{code:java}\r\n2024-06-04 17:30:05,938+0000 https-jsse-nio-8443-exec-61 url: /secure/admin/IndexAdmin.jspa, /secure/admin/jira/views/indexing.jsp; user: xxxxx INFO xxxx 1050x195x2 1e0pmmt 15.53.110.186 /secure/admin/IndexAdmin.jspa [c.a.j.w.a.admin.index.IndexAdminImpl] foreground re-index option is unavailable because of in-progress index task: TaskDescriptorImpl{taskId=229000, result=null, node=node-172.89.34.555, context=ProjectIndexTaskContext{projectId=39601, projectName='Danger', nodeId='node-172.89.34.555'}} {code}\r\nIn that case utilize the scriptrunner script similar to [JRASERVER-66722|https://jira.atlassian.com/browse/JRASERVER-66722] like below to kill the stale task and remove from the cache in each node, to open it up for re-indexing.\r\n{code:java}\r\nimport com.atlassian.jira.component.ComponentAccessor\r\nimport com.atlassian.jira.task.TaskManagerImpl\r\n \r\ndef TaskManager = ComponentAccessor.getComponent(TaskManagerImpl)\r\nTaskManager.removeTask(xxxxxxx)\r\n {code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2pa5r:","customfield_14734":"1|i2pac7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i2os4f:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2pabz:","customfield_12830":null,"customfield_10401":null,"summary":"Abruptly stopping node while project reindex is in progress causes inability to reindex 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-38924].\n  {panel}\n\nWhen using the issue collector, one should be able to edit the message that appears after submitting the request.\r\n\r\nMessage should be editable for each Issue Collector created.\r\n\r\nh3. Workaround\r\n\r\nThis can be worked around by modifying the {{i18n/i18n.properties}} file in the JAR. The value is {{collector.plugin.template.thank.you}} as below:\r\n{noformat}\r\ncollector.plugin.template.thank.you=Thank you for your feedback!\r\n{noformat}\r\n\r\n(i) This is not a supported change as it involves customisation of the JAR file.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxgesn:","customfield_10651":null,"customfield_14734":"1|hxg0zr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxjvqv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxg0zj:","customfield_10653":null,"customfield_10401":null,"summary":"Cannot customize the Issue Collector message appearing after succesfull issue submit","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"638494","self":"https://jira.atlassian.com/rest/api/latest/issue/638494","key":"JRASERVER-62788","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.01,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server"],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/56010","id":"56010","name":"7.1.0","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/100697","id":"100697","description":"","name":"8.20.10","archived":false,"released":true,"releaseDate":"2022-06-21"}],"customfield_20934":null,"issuelinks":[{"id":"235666","self":"https://jira.atlassian.com/rest/api/2/issueLink/235666","inwardIssue":{"id":"641208","key":"JRASERVER-62942","self":"https://jira.atlassian.com/rest/api/2/issue/641208","fields":{"summary":"Manage default users cannot be editted if it contains users from a disabled directory","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"235003","self":"https://jira.atlassian.com/rest/api/2/issueLink/235003","inwardIssue":{"id":"638508","key":"JRASERVER-62802","self":"https://jira.atlassian.com/rest/api/2/issue/638508","fields":{"summary":"Broken error dialog when I try to edit my profile on bulldog","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10125","id":"10125","name":"User Management - Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":5.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ialexeyenko","name":"ialexeyenko","key":"ialexeyenko","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ialexeyenko&avatarId=5822051","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ialexeyenko&avatarId=5822051","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ialexeyenko&avatarId=5822051","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ialexeyenko&avatarId=5822051"},"displayName":"Ignat","active":false,"timeZone":"Europe/Berlin"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=906da3feec1b","name":"906da3feec1b","key":"dmoore","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dmoore&avatarId=876857","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dmoore&avatarId=876857","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dmoore&avatarId=876857","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dmoore&avatarId=876857"},"displayName":"Dean Moore","active":true,"timeZone":"America/New_York"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-62788/votes","votes":9,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-62788/watchers","watchCount":9,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2016-10-12T23:27:53.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hycfjb:","updated":"2026-09-12T07:27:55.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":" \r\nh3. Environment\r\n\r\nJIRA with a Crows as an external diretory\r\n\r\nCrowd does not allow managing users in the connected directory\r\nh3. Steps to reproduce\r\n\r\nLog in into JIRA as a JIRA admin\r\n\r\nAttempt to update some user, who comes from the external directory. Mind that crowd prohibits updates to the connected directory, as it's described in the envrionment.\r\n\r\n \r\nh3. Actual Result\r\n\r\nJIRA displays a server error \r\n{code:java}\r\nRequest assistance\r\nCopy the content below and send it to your JIRA Administrator\r\nTechnical details\r\n Log's referral number: 2ed6a603-ccfc-4d28-b457-0f37c62783dd\r\n Cause\r\n Referer URL: https://bulldog.internal.atlassian.com/secure/admin/user/UserBrowser.jspacom.atlassian.crowd.exception.runtime.OperationFailedException: com.atlassian.crowd.exception.ApplicationPermissionException: APPLICATION_PERMISSION_DENIEDCannot update user 'jirasrv-wb-bot' because directory 'Atlassian AD ' does not allow updates.com.atlassian.crowd.exception.runtime.OperationFailedException: com.atlassian.crowd.exception.ApplicationPermissionException: APPLICATION_PERMISSION_DENIEDCannot update user 'jirasrv-wb-bot' because directory 'Atlassian AD ' does not allow updates. at com.atlassian.crowd.embedded.core.CrowdServiceImpl.updateUser(CrowdServiceImpl.java:331) [embedded-crowd-core-2.8.7.jar:?] at com.atlassian.crowd.embedded.core.DelegatingCrowdService.updateUser(DelegatingCrowdService.java:103) [embedded-crowd-core-2.8.7.jar:?] at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.updateUser(FilteredCrowdServiceImpl.java:51) [embedded-crowd-core-2.8.7.jar:?] at com.atlassian.jira.user.util.DefaultUserManager.updateUser(DefaultUserManager.java:405) [classes/:?] at com.atlassian.jira.bc.user.DefaultUserService.updateUser(DefaultUserService.java:446) [classes/:?] at com.atlassian.jira.web.action.admin.user.EditUser.doExecute(EditUser.java:134) [classes/:?] at webwork.action.ActionSupport.execute(ActionSupport.java:165) [webwork-1.4-atlassian-30.jar:?] at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) [jira-api-7.2.0-RELEASE-BDOG-65.jar:?] at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?] at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?] at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [webwork-1.4-atlassian-30.jar:?] at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [webwork-1.4-atlassian-30.jar:?] at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) [webwork-1.4-atlassian-30.jar:?] at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) [webwork-1.4-atlassian-30.jar:?] at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:141) [classes/:?] at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) [servlet-api.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.web.filters.JiraLastFilter.lambda$doFilter$0(JiraLastFilter.java:35) [classes/:?] at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) [classes/:?] at com.atlassian.jira.web.filters.JiraLastFilter.doFilter(JiraLastFilter.java:33) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:20) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.jira.onboarding.postsetup.ui.PostSetupAnnouncementsFilter.doFilter(PostSetupAnnouncementsFilter.java:51) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:77) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38) [?:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.servicedesk.internal.web.RedirectExternalCustomerToPortalFilter.doFilterWhenLicensed(RedirectExternalCustomerToPortalFilter.java:56) [?:?] at com.atlassian.servicedesk.internal.web.OperationalStatusAwareHttpFilter.doFilter(OperationalStatusAwareHttpFilter.java:31) [?:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) [?:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:32) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:55) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:79) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:51) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:92) [classes/:?] at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:78) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:49) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:181) [sitemesh-2.5-atlassian-11.jar:?] at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:85) [sitemesh-2.5-atlassian-11.jar:?] at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:112) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:81) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.web.filters.CommittedResponseHtmlErrorRecoveryFilter.doFilter(CommittedResponseHtmlErrorRecoveryFilter.java:55) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.web.filters.mau.AbstractMauRequestTaggingFilter.doFilter(AbstractMauRequestTaggingFilter.java:40) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.web.filters.MauEventFilter.doFilter(MauEventFilter.java:49) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:76) [classes/:?] at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:242) [atlassian-seraph-3.0.3.jar:?] at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:74) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:103) [atlassian-trusted-apps-core-4.1.0.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148) [atlassian-seraph-3.0.3.jar:?] at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:82) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.bonfire.web.filters.BonfireP3PFilter.doFilter(BonfireP3PFilter.java:42) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) [atlassian-profiling-1.9.jar:?] at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.web.filters.johnson.JiraJohnsonFilter.doFilter(JiraJohnsonFilter.java:53) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) [urlrewritefilter-4.0.3.jar:4.0.3] at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) [urlrewritefilter-4.0.3.jar:4.0.3] at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) [urlrewritefilter-4.0.3.jar:4.0.3] at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394) [urlrewritefilter-4.0.3.jar:4.0.3] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) [?:?] at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:142) [?:?] at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:94) [?:?] at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:64) [?:?] at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) [?:?] at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) [?:?] at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) [?:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:42) [?:?] at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:39) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) [?:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.1.0.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31) [atlassian-core-5.0.6.jar:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:39) [atlassian-core-5.0.6.jar:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:41) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:62) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:36) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) [classes/:?] at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:59) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:115) [atlassian-gzipfilter-3.0.0.jar:?] at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:92) [atlassian-gzipfilter-3.0.0.jar:?] at com.atlassian.jira.web.filters.gzip.JiraGzipFilter.doFilter(JiraGzipFilter.java:45) [classes/:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at com.atlassian.jira.web.filters.InstantUpgradeHoldingFilter.doFilter(InstantUpgradeHoldingFilter.java:99) [classes/:?] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33] at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212) [catalina.jar:8.0.33] at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106) [catalina.jar:8.0.33] at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) [catalina.jar:8.0.33] at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) [catalina.jar:8.0.33] at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) [catalina.jar:8.0.33] at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616) [catalina.jar:8.0.33] at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:522) [catalina.jar:8.0.33] at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1095) [tomcat-coyote.jar:8.0.33] at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:672) [tomcat-coyote.jar:8.0.33] at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1502) [tomcat-coyote.jar:8.0.33] at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1458) [tomcat-coyote.jar:8.0.33] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [?:1.8.0_77] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [?:1.8.0_77] at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.0.33] at java.lang.Thread.run(Thread.java:745) [?:1.8.0_77] Caused by: com.atlassian.crowd.exception.ApplicationPermissionException: APPLICATION_PERMISSION_DENIEDCannot update user 'jirasrv-wb-bot' because directory 'Atlassian AD ' does not allow updates. at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError(RestExecutor.java:639) [crowd-integration-client-rest-2.8.7.jar:?] at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andCheckResponse(RestExecutor.java:561) [crowd-integration-client-rest-2.8.7.jar:?] at com.atlassian.crowd.integration.rest.service.RestCrowdClient.updateUser(RestCrowdClient.java:191) [crowd-integration-client-rest-2.8.7.jar:?] at com.atlassian.crowd.directory.RemoteCrowdDirectory.updateUser(RemoteCrowdDirectory.java:253) [crowd-remote-2.8.7.jar:?] at com.atlassian.crowd.directory.DbCachingRemoteDirectory.updateUser(DbCachingRemoteDirectory.java:606) [crowd-core-2.8.7.jar:?] at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.updateUser(DirectoryManagerGeneric.java:365) [crowd-core-2.8.7.jar:?] at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.updateUser(ApplicationServiceGeneric.java:662) [crowd-core-2.8.7.jar:?] at com.atlassian.crowd.embedded.core.CrowdServiceImpl.updateUser(CrowdServiceImpl.java:317) [embedded-crowd-core-2.8.7.jar:?] ... 280 more\r\n\r\n\r\n\r\n{code}\r\n \r\nh3. Expected result\r\n\r\nInstead of a server error, we do show a page showing user management is not possible.\r\n\r\n \r\nh3. Notes\r\n\r\nTried to change the email of jirasrv-wb-bot to [dmoore@atlassian.com|mailto:dmoore@atlassian.com] on bulldog. Got the attached error.\r\n\r\nI believe perhaps this error is warranted, but the format of the message is ugly. If it's a warranted message, then let's update to a better looking one that clarifies what the issue is.\r\n\r\n \r\nh3. Workaround\r\n\r\nThe directory is read only in Crowd, and the Crowd directory in JIRA is read/write. The JIRA configuration has to be set for read-only for the case manages user from the read-only directory.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hych9b:","customfield_14734":"1|hycfk7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hydg9r:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hycfjz:","customfield_12830":null,"customfield_10401":null,"summary":"Exception when changing an email for the user when external directory (crowd) is used","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159748","self":"https://jira.atlassian.com/rest/api/latest/issue/2159748","key":"JRASERVER-79501","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55593","id":"55593","name":"Custom fields","description":"Issues related to custom fields, except the ones related to indexing and searching; for those use ‘Custom Field Indexing’"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=0c6a3d9a44f1","name":"0c6a3d9a44f1","key":"JIRAUSER10061216","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10061216&avatarId=11226945","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10061216&avatarId=11226945","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10061216&avatarId=11226945","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10061216&avatarId=11226945"},"displayName":"Tushar Thakur","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=0c6a3d9a44f1","name":"0c6a3d9a44f1","key":"JIRAUSER10061216","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10061216&avatarId=11226945","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10061216&avatarId=11226945","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10061216&avatarId=11226945","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10061216&avatarId=11226945"},"displayName":"Tushar Thakur","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79501/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79501/watchers","watchCount":8,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-08-20T09:04:01.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qsjz:","updated":"2026-09-12T04:05:42.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nCustom URL fields containing \"{{{}notes://\"{}}} protocols appear empty in the Issue View.\r\n\r\nWe have verified in the DB, the values are present correctly. However, the respective field values are not showing after upgrade. Also, if they try to add the field manually into an issue, it fails with \"{{{}Not a valid URL\"{}}} error.\r\nh3. Steps to Reproduce\r\n * Upgrade to 10.3.24 or Install Jira 10.3.24. Behaviour is same in both scenarios.\r\n\r\n * In case of upgrade custom URL field should be carried over. However, on a fresh installation, create a Custom Field of type {*}URL Field{*}.\r\n\r\n * In case of upgrade, the issue in which the field was associated - the field does not shows up when viewing issue after upgrade.\r\n\r\n * Observe that the field is hidden/empty in the Issue View. (in case of upgrade scenario where the field was there in previous version).\r\n\r\n * Try to add the field to an issue screen and enter a value using the protocol: {{{}notes://SERVER/DATABASE/VIEW/DOCUMENT{}}}.\r\n\r\n * Adding this field newly into an issue also throws an error {{{}Not a valid URL{}}}.\r\n\r\n * Check {{atlassian-jira.log}} to see the {{WARN}} message: {{{}Not a valid URL{}}}.\r\n\r\nh3. Expected Results\r\n\r\nThe field should be carried over and allow {{notes://}}\r\nh3. Actual Results\r\n\r\nThe field is hidden/empty and cannot be added to issue screen.\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\n2026-08-13 07:51:04,552+0200 http-nio-8080-exec-2 WARN fkrause 471x1630570x1 1ujhs9l 172.16.223.128,192.168.150.201 /rest/api/latest/issue/IAP-3087 [c.a.j.i.customfields.impl.AbstractSingleFieldType] Issue IAP-3087 has an invalid value 'notes://svdominonb.nb.deg.local/412565DA0054053B/A39D98CF5938EEA08525668D004CA96F/C72D5BC9B36B0514C1257CC30046C6EF' stored in the field 'Detailkonzept'. Not a valid URL2026-08-13 07:51:23,568+0200 http-nio-8080-exec-8 WARN fliebscher 471x1632440x6 1q2sng3 192.168.31.86,192.168.150.201 /rest/api/latest/issue/IAP-3087 [c.a.j.i.customfields.impl.AbstractSingleFieldType] Issue IAP-3087 has an invalid value 'notes://svdominonb.nb.deg.local/412565DA0054053B/A39D98CF5938EEA08525668D004CA96F/C72D5BC9B36B0514C1257CC30046C6EF' stored in the field 'Detailkonzept'. Not a valid URL {noformat}\r\nh3. Workaround\r\n\r\nConverting the field type to \"{{{}textfield\"{}}} via SQL resolves the issue.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qsev:","customfield_10651":null,"customfield_14734":"1|i4qsl3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4pm10:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4qskv:","customfield_10653":null,"customfield_10401":null,"summary":"Custom URL fields containing notes://  protocols appear empty in the Issue View. Adding a field results in \"Not a valid URL\".","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161633","self":"https://jira.atlassian.com/rest/api/latest/issue/2161633","key":"JRASERVER-79521","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This 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Problem Definition\r\n * Currently, there isn't an option to give a user access to the General Configuration screen or the Space Tools unless the user is a Confluence administrator or a space administrator.\r\n\r\nh3. Suggested Solution\r\n * Create a middle permission role, where a user can access this information available on the Confluence's administration screen (as well as the space's administration area) but cannot edit any information of it.\r\n\r\nh3. 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product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-95831/watchers","watchCount":9,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-05-15T04:02:58.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i42s5j:","updated":"2026-09-12T04:05:11.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nPlugins with .obr extensions doesn't install when we use the workaround mentioned on [Confluence 8.5 Upgrade Notes|https://confluence.atlassian.com/doc/confluence-8-5-upgrade-notes-1252010170.html]\r\n{quote}\r\nLoad custom plugins from your Confluence file system. Set the system atlassian.confluence.plugin.scan.directory to a target location of your custom plugins, which will be loaded into the system upon restart. We recommend a directory within the Confluence home directory, such as $CONFLUENCE_HOME/plugins/installed-plugins. Make sure you restart Confluence after setting this property.\r\n{quote}\r\n\r\n\r\nThis is reproducible on Data Center: Yes\r\n\r\nh3. Steps to Reproduce\r\nStep-1. Set the system atlassian.confluence.plugin.scan.directory to a target location of your custom plugins.\r\n{code:java}\r\nCATALINA_OPTS=\"-Datlassian.confluence.plugin.scan.directory=/Users/sgupta20/confluence-home/atlassian-confluence-8.5.8/plugins/installed-plugins ${CATALINA_OPTS}\"\r\n{code}\r\n\r\nStep-2. Place the plugins on the location set on above property.\r\n{code:java}\r\n-rw-r--r--@ 1 sgupta20  staff    327438 Jan 18  2023 confluence-source-editor-2.0.0.jar\r\n-rw-r--r--@ 1 sgupta20  staff  52543251 May  8 08:22 linchpin-suite-5.9.0.obr\r\n{code}\r\n\r\nStep-3. Restart Confluence \r\n\r\nh3. Expected Results\r\nThe .obr plugins should be installed under Manage apps.\r\n\r\nh3. Actual Results\r\nIn the atlassian-confluence.log, we see the following error messages related to the failure.\r\n{code:java}\r\nERROR [Catalina-utility-2] [atlassian.plugin.loaders.ScanningPluginLoader] deployPluginFromUnit Because of the following exception:\r\njava.lang.IllegalArgumentException: The artifact URI file:/Users/sgupta20/confluence-home/atlassian-confluence-8.5.8/plugins/installed-plugins/linchpin-suite-5.9.0.obr is not a valid plugin artifact\r\n\tat com.atlassian.plugin.DefaultPluginArtifactFactory.create(DefaultPluginArtifactFactory.java:59)\r\n\tat com.atlassian.plugin.loaders.ScanningPluginLoader.deployPluginFromUnit(ScanningPluginLoader.java:141)\r\n\tat com.atlassian.plugin.loaders.ScanningPluginLoader.loadAllPlugins(ScanningPluginLoader.java:89)\r\n{code}\r\n{quote}\r\n!screen2.png|thumbnail!\r\n{quote}\r\n\r\nh3. Workaround\r\nRe-enable the UI upload button and API\r\n1. Set the system property upm.plugin.upload.enabled to true.\r\n2. Perform a restart.\r\n3. Upload the app through the UPM UI.
We recommend that you disable the button once your upload is complete, using the additional steps below.\r\n4. Set the system property upm.plugin.upload.enabled to false,\r\n5. Perform a restart.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i42s0f:","customfield_14734":"1|i42s6n:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i41m5w:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i42s6f:","customfield_12830":null,"summary":"Plugins with .obr extensions doesn't install when the \"atlassian.confluence.plugin.scan.directory\" property is set","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2145753","self":"https://jira.atlassian.com/rest/api/latest/issue/2145753","key":"CONFSERVER-103828","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Jobs"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":42.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=caronson","name":"caronson","key":"caronson","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=caronson&avatarId=5806708","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=caronson&avatarId=5806708","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=caronson&avatarId=5806708","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=caronson&avatarId=5806708"},"displayName":"Cole Aronson","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=caronson","name":"caronson","key":"caronson","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=caronson&avatarId=5806708","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=caronson&avatarId=5806708","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=caronson&avatarId=5806708","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=caronson&avatarId=5806708"},"displayName":"Cole Aronson","active":true,"timeZone":"UTC"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-103828/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-103828/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-05-14T21:25:19.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4oi6f:","updated":"2026-09-12T04:05:11.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen a page restriction (or other page-permission change) is added to a page that has a large number of descendant pages, Confluence runs a background job to update the search index for every descendant. On Confluence Data Center running on Microsoft SQL Server, this job can hold a long-running database transaction that escalates to a table-level lock on the {{CONTENT}} table. While the lock is held, most page reads and writes across the whole instance are blocked, which can lead to a site-wide outage until the job finishes or is manually cleared.\r\n\r\nIn environments where the descendant tree is large enough, the job may also fail and be automatically retried, causing the outage to recur on each retry.\r\nh3. Steps to Reproduce\r\n # Use Confluence DC with Microsoft SQL Server.\r\n # Choose a page that has a large descendant tree (in the reported  incident this was approximately 370+ descendants; instances with smaller trees but a large number of attachments per page may also trigger the issue).\r\n # Add a page restriction to that parent page.\r\n # Monitor the {{CONTENT}} table on the database — within a few minutes the table is held under an exclusive lock by a long-running transaction originating from the Confluence background-job thread.\r\n # Concurrent end-user activity that touches Confluence content (page views, edits, etc.) is blocked until the lock is released.\r\nh3.  \r\n\r\nh3. Expected Results\r\n\r\nBackground jobs execution does not cause table-level locking.\r\nh3. Actual Results\r\n\r\nTable is locked until the problem query is released, so other part of the system who rely on this table may be blocked, application server's request thread poll may fill up and node may eventually need to be restarted to recover\r\nh3. Workaround\r\n\r\nManually kill the blocked query and remove its corresponding entry in BACKGROUND_JOB.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4oi1b:","customfield_14734":"1|i4oi7j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4nbos:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4oi7b:","customfield_12830":null,"summary":"Improve Content Tree Permission Reindex Background Job to avoid CONTENT table-level locking caused by long-running transactions","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2155534","self":"https://jira.atlassian.com/rest/api/latest/issue/2155534","key":"CONFSERVER-104333","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nConfluence Data Center nodes using Hibernate 5.x (including version 9.2.x) can experience total HTTP thread exhaustion when subjected to high-volume REST API scanning (e.g., AI crawlers like Microsoft Copilot).\r\n\r\nThe issue is caused by a concurrency bottleneck in Hibernate 5.6.x {{{}QueryPlanCache{}}}. When a high volume of unique CQL/REST queries is executed, the plan cache fills up and triggers constant eviction. During eviction, Hibernate 5.x acquires an *exclusive* {{ReentrantLock}} on the cache segment, blocking all other threads that need to retrieve or store a query plan. This results in a \"lock convoy\" where the entire HTTP thread pool becomes parked, while the host CPU remains largely idle.\r\n\r\nThis also manifests as a high number of \"idle in transaction\" sessions on the database side, as the threads are frozen mid-transaction while waiting for the Hibernate lock.\r\nh3. Steps to Reproduce\r\n # Deploy Confluence Data Center 9.2.x.\r\n # Trigger a high volume of unique REST API requests (e.g., {{/rest/api/content/search}} with varying CQL parameters) at machine speed.\r\n # Monitor the HTTP thread pool and Hibernate {{QueryPlanCache}} activity.\r\n\r\nh3. Expected Results\r\n\r\nThe application should degrade gracefully under high load or throttle requests without blocking the entire thread pool.\r\nh3. Actual Results\r\n\r\nA single thread performing cache eviction holds an exclusive lock, causing all other HTTP threads to block. The node becomes unresponsive, and the thread pool is exhausted.\r\n\r\nThe below logs can be seen in the catalina.out log file:\r\n{code:java}\r\n11-May-2026 06:06:00.719 WARNING [Catalina-utility-2] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread [http-nio-8090-exec-144 url: /rest/api/content/search; user: XXX] (id=[174200]) has been active for [69,192] milliseconds (since [5/11/26 6:04 AM]) to serve the same request for [https://XXXX/rest/api/content/search?start=0&expand=restrictions.read.restrictions.user,history.lastUpdated,history,space,ancestors,metadata.labels,space.metadata.labels,restrictions.read.restrictions.group,body.view,history.contributors.publishers.users,children.attachment.history&cql=type%20in%20(%20page)%20AND%20space%20%3D%20%22DPS%22%20AND%20content%20%3D%20%22920113349%22%20AND%20(type%20in%20(page))&limit=10] and may be stuck (configured threshold for this StuckThreadDetectionValve is [60] seconds). There is/are [127] thread(s) in total that are monitored by this Valve and may be stuck.\r\n\tjava.lang.Throwable\r\n\t\tat java.base/jdk.internal.misc.Unsafe.park(Native Method)\r\n\t\tat java.base/java.util.concurrent.locks.LockSupport.park(LockSupport.java:221)\r\n\t\tat java.base/java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(AbstractQueuedSynchronizer.java:788)\r\n\t\tat java.base/java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(AbstractQueuedSynchronizer.java:1024)\r\n\t\tat java.base/java.util.concurrent.locks.ReentrantLock$Sync.lock(ReentrantLock.java:153)\r\n\t\tat java.base/java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java:322)\r\n\t\tat org.hibernate.internal.util.collections.BoundedConcurrentHashMap$Segment.attemptEviction(BoundedConcurrentHashMap.java:1581)\r\n\t\tat org.hibernate.internal.util.collections.BoundedConcurrentHashMap$Segment.get(BoundedConcurrentHashMap.java:1297)\r\n\t\tat org.hibernate.internal.util.collections.BoundedConcurrentHashMap.get(BoundedConcurrentHashMap.java:1850)\r\n\t\tat org.hibernate.engine.query.spi.QueryPlanCache.getHQLQueryPlan(QueryPlanCache.java:154)\r\n\t\tat org.hibernate.internal.AbstractSharedSessionContract.getQueryPlan(AbstractSharedSessionContract.java:636)\r\n\t\tat org.hibernate.internal.AbstractSharedSessionContract.createQuery(AbstractSharedSessionContract.java:668)\r\n\t\tat org.hibernate.internal.AbstractSharedSessionContract.getNamedQuery(AbstractSharedSessionContract.java:652)\r\n\t\tat org.hibernate.internal.AbstractSharedSessionContract.getNamedQuery(AbstractSharedSessionContract.java:114)\r\n\t\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.lambda$findNamedQueryStringParams$4(HibernateObjectDao.java:311)\r\n\t\tat org.springframework.orm.hibernate5.HibernateTemplate.doExecute(HibernateTemplate.java:366)\r\n\t\tat org.springframework.orm.hibernate5.HibernateTemplate.executeWithNativeSession(HibernateTemplate.java:333)\r\n\t\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.findNamedQueryStringParams(HibernateObjectDao.java:310)\r\n\t\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.findNamedQueryStringParams(HibernateObjectDao.java:266)\r\n\t\tat com.atlassian.confluence.pages.persistence.dao.hibernate.HibernatePageDao.getPage(HibernatePageDao.java:125)\r\n\t\tat com.atlassian.confluence.pages.persistence.dao.hibernate.HibernatePageDao.getPage(HibernatePageDao.java:149)\r\n\t\tat com.atlassian.confluence.impl.pages.persistence.dao.PageDaoCachingAspect.lambda$loadPage$1(PageDaoCachingAspect.java:59)\r\n\t\tat com.atlassian.confluence.impl.cache.ReadThroughEntityCache.retrieveEntityIdFromDelegate(ReadThroughEntityCache.java:97)\r\n\t\tat com.atlassian.confluence.impl.cache.ReadThroughEntityCache.lambda$get$0(ReadThroughEntityCache.java:76)\r\n\t\tat com.atlassian.confluence.impl.cache.ReadThroughAtlassianCache.lambda$get$0(ReadThroughAtlassianCache.java:76)\r\n\t\tat com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache$ValueWrapperSupplier.get(DefaultConfluenceEhCache.java:218)\r\n\t\tat com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache$ValueWrapperSupplier.get(DefaultConfluenceEhCache.java:207)\r\n\t\tat com.atlassian.cache.ehcache.ReferenceCacheLoader.load(ReferenceCacheLoader.java:28)\r\n{code}\r\nh3. Workaround\r\n # *Rate Limiting:* Use the Atlassian Rate Limiting plugin to cap the request rate for the specific integration user\r\n # *Hibernate Tuning:* Increase the plan cache size to reduce eviction frequency (though this increases Heap usage):\r\n{code:java}\r\n-Dhibernate.query.plan_cache_max_size=8192\r\n-Dhibernate.query.plan_parameter_metadata_max_size=512\r\n{code}\r\n\r\n # *Database Timeout:* Set a PostgreSQL {{idle_in_transaction_session_timeout}} (e.g., 5-15 minutes) to automatically reclaim connections from stuck threads.\r\n\r\n(i) These are generic values and customers must {*}validate it in a test/staging environment first{*}, tune the value to their actual usage, then *monitor closely and adjust as needed* before/after applying in production. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q3hz:","customfield_14734":"1|i4q3o7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ox4s:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q3nz:","customfield_12830":null,"summary":"HTTP Thread Exhaustion and Node Unresponsiveness due to Hibernate 5.x QueryPlanCache Lock Convoy during high-volume REST API activity","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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While this change in behaviour is not a bug, it can break workflows where documents of certain projects may have prefixes that used to match in the suggestions but no longer do.\r\n\r\nIn resolving this, Atlassian should be mindful of potentially impacting customers for whom matching documents based on a prefix would cause too many unwanted results.\r\nh2. Workaround\r\n\r\nUsers can add an an asterisk ( * ) after the search term to expand the search. In the example above, searching for \"proj*\" will match \"Project\". 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Issue Summary\r\n\r\nRestricted page for a user is getting displayed in *\"Recently Updated\"* macro.\r\nh3. Steps to Reproduce\r\n # In confluence 10.2.x create 3 normal users [user01, user02, user03].\r\n # Create a sample space using admin user.\r\n # Create a page using admin user and add \"Recently Updated\" macro.\r\n # Switch to user01 and create a child page named \"Parent Page\" under the page created in step 3.\r\n # Create another child page named \"Child Page\" under the page created in step 4.\r\n # Update \"Child Page\" using user01.\r\n # Login using user02.\r\n # Update \"Child Page\" using user02.\r\n # Check the recently updated macro, all the updates should be visible.\r\n # Change the restriction of parent page created in step 4, so that only user01 and user02 can view and edit.\r\n # Login using user03, go to the page created in step 3.\r\n # Tried replicating this behavior in 9.2.19 and its *WORKING* as expected.\r\n\r\nh3. Expected Results\r\n\r\nuser03 should NOT be able to see the restricted pages in the recently updated macro list\r\nh3. Actual Results\r\n\r\nuser03 can see the restricted pages in the recently updated macro list\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available\r\nh3. Versions Tested\r\n\r\nPlease confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: \r\n||Testing Requirements||Version||Affected Version||\r\n|Customers Reported Version|_10.2.10_|_Yes_|\r\n|Most Recent Bug-Fix Release|10.2.11|Yes|\r\n|Previous Major Release|9.2.20|No|\r\n|Most Recent LTS|10.2.11|Yes|\r\n|Previous Supported LTS|9.2.20|No|\r\n|_Other Versions.._| | |\r\n|_(Add rows as needed)_| | |","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4oukv:","customfield_14734":"1|i4our3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4no84:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ouqv:","customfield_12830":null,"summary":"Restricted page for a user is getting displayed in \"Recently Updated\" macro.","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2103065","self":"https://jira.atlassian.com/rest/api/latest/issue/2103065","key":"JRASERVER-79109","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.12,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/108297","id":"108297","description":"","name":"9.12.12","archived":false,"released":true,"releaseDate":"2024-09-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/110419","id":"110419","description":"","name":"10.6.0","archived":false,"released":true,"releaseDate":"2025-04-23"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. 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Issue Summary\r\n\r\nInactive (and deleted) LDAP users are not being replaced by their active accounts.\r\n\r\nThis can happen in the following scenario:\r\n # The user present in the 1st User Directory:\r\n ## Had data associated to them;\r\n ## Was removed from the LDAP or from the location configured in Jira, causing Jira to show the user as inactive/deleted (\"{-}MorimotS{-} {-}[X]{-}\") status\r\n\r\n # Then, a 2nd Directory was added into Jira with an active copy of the same user\r\n\r\nh3. Steps to Reproduce\r\n # Considering the following directory order:\r\n ## Active Directory - LDAP1\r\n ## Internal Jira Directory\r\n # LDAP1 is enabled in Jira with the following user object filter:\r\n ** \r\n{code:java}\r\n(&(objectCategory=Person)(sAMAccountName=*)(memberOf=CN=apac-users*)) {code}\r\n\r\n # Account \"MorimotS\" is active on LDAP1 and must create an issue in Jira\r\n # In LDAP, remove the user from group \"apac_users\" or delete the user completely\r\n # Run Full Synchronization for LDAP1\r\n # User shows up in Jira with deleted status \"{-}MorimotS{-} {-}[X]{-}\"\r\n # Disabled LDAP1\r\n # Created a new account \"MorimotS\" in your Jira Internal directory\r\n ## At this moment, we can properly see the active account from the Jira Internal Directory being displayed\r\n # Re-enable LDAP1 keeping this LDAP on top\r\n # Run a new Full LDAP Synchronization\r\n\r\nh3. Expected Results\r\n\r\nThe active account from Jira Internal Directory should be displayed\r\nh3. Actual Results\r\n\r\n The inactive/deleted account (\"{-}MorimotS{-} {-}[X]{-}\") is being displayed instead of the active account, keeping the user from authenticating.\r\nh3. Workaround\r\n # In your LDAP1, re-add the user into the group or recreate the user\r\n # Run a Full LDAP Synchronization in Jira\r\n ## You should notice that Jira has changed the status of the LDAP user to active\r\n # Once again, delete the user or remove the user from the group\r\n # Run a Full LDAP Synchronization in Jira\r\n ## As a result, the active account from your 2nd User Directory will be displayed","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4hhef:","customfield_14734":"1|i4hhkn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4gavg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4hhkf:","customfield_12830":null,"customfield_10401":null,"summary":"Inactive LDAP users are not being replaced by their active duplicate accounts ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1606285","self":"https://jira.atlassian.com/rest/api/latest/issue/1606285","key":"JRASERVER-71404","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43398","id":"43398","name":"JQL","description":"Issues related to JQL, except those related purely to the search element of JQL; for those use ‘JQL Search’"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=5566d00f8c2b","name":"5566d00f8c2b","key":"JIRAUSER4819720","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4819720&avatarId=4109050","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4819720&avatarId=4109050","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4819720&avatarId=4109050","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4819720&avatarId=4109050"},"displayName":"Mauro Calabria","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=5566d00f8c2b","name":"5566d00f8c2b","key":"JIRAUSER4819720","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4819720&avatarId=4109050","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4819720&avatarId=4109050","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4819720&avatarId=4109050","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4819720&avatarId=4109050"},"displayName":"Mauro Calabria","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71404/votes","votes":36,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71404/watchers","watchCount":21,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2020-08-05T10:40:16.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i27adz:","updated":"2026-09-11T12:57:17.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"As a user I need to query the status from JIRA as it was on a specific date. This comes in handy for instance when preparing reports and meeting notes that require a snapshot of a search in JIRA without having to work this around by taking a screenshot and pasting it as an image.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i27a8n:","customfield_10651":null,"customfield_14734":"1|i27af3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i26xcv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i27aev:","customfield_10653":null,"customfield_10401":null,"summary":"JQL query \"as of\" a specific date","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"873450","self":"https://jira.atlassian.com/rest/api/latest/issue/873450","key":"JRASERVER-66200","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Summary\r\nJIRA doesn't display custom fields that were created from an old uninstalled plugins.\r\nAlso there is no way to remove those or access them by any mean from JIRA UI with plugin not installed.\r\n\r\n\r\nh3. Environment\r\n*  JIRA Server + custom fields originating from a plugin\r\n\r\n\r\nh3. Steps to Reproduce\r\n# Install the free plugin JIRA misc. custom fields\r\n# Create a calculated custom field from JIRA custom fields page\r\n# Create a project and integrate that field in project screens\r\n# Uninstall the plugin\r\n\r\n\r\nh3. Expected Results\r\n* JIRA would continue to display the custom field in the custom fields page and user is allowed basic operations like view custom field config or delete.\r\n\r\nh3. Actual Results\r\nAfter the plugin is uninstalled, the custom field vanished form custom fields page and user no longer able remove the custom field from the UI, while the field is still existing in the database and JIRA is not able to use it causing exceptions in the logs of the like of below:\r\n{noformat}\r\n2017-09-12 13:20:05,125 https-jsse-nio-443-exec-9 DEBUG user1 799x47936x3 1ir2r8o 10.10.10.1 /rest/greenhopper/1.0/rapidviewconfig/editmodel.json [c.a.j.issue.fields.ImmutableCustomField] getCustomFieldType potentially called on Custom Field before plugin enabled. Will retry on next call and return null from this execution\r\ncom.atlassian.jira.issue.fields.ImmutableCustomField$TypeNotFoundException: Custom Field Type 'com.innovalog.jmcf.jira-misc-custom-fields:transitiondatetime' not found\r\n{noformat}\r\n \r\nh3. Notes\r\nDuring JIRA referencing the plugin code, it will not be able to tell if plugin was uninstalled or if it was disabled temporarily.\r\n\r\nh3.Workaround\r\n* The easiest way to fix this is to reinstall the plugin once more and remove the custom field, then uninstall the plugin again.\r\n* Direct database manipulation is discouraged.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz3kj3:","customfield_14734":"1|hz3jz3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hz3y0f:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz3jyv:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA not displaying custom fields from uninstalled plugins","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158293","self":"https://jira.atlassian.com/rest/api/latest/issue/2158293","key":"JRASERVER-79484","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117901","id":"117901","name":"11.3.12","archived":false,"released":false,"releaseDate":"2026-10-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117597","id":"117597","name":"10.3.26","archived":false,"released":false,"releaseDate":"2026-10-06"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117591","id":"117591","name":"10.3.24","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=0291f5616540","name":"0291f5616540","key":"JIRAUSER5299800","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5299800&avatarId=6224421","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5299800&avatarId=6224421","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5299800&avatarId=6224421","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5299800&avatarId=6224421"},"displayName":"Konrad Plasota","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11832","id":"11832","name":"Project Administration - Users and Roles"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":34.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=4a39baba09d4","name":"4a39baba09d4","key":"JIRAUSER5063735","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5063735&avatarId=5884566","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5063735&avatarId=5884566","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5063735&avatarId=5884566","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5063735&avatarId=5884566"},"displayName":"Nikhil Janardhanan","active":true,"timeZone":"Asia/Kolkata"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=4a39baba09d4","name":"4a39baba09d4","key":"JIRAUSER5063735","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5063735&avatarId=5884566","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5063735&avatarId=5884566","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5063735&avatarId=5884566","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5063735&avatarId=5884566"},"displayName":"Nikhil Janardhanan","active":true,"timeZone":"Asia/Kolkata"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79484/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79484/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-06T07:02:38.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qkvr:","updated":"2026-09-11T10:28:09.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen a user opens the Issue → More → Watchers → “{*}Select a user{*}“ option which will open ({{{}/secure/popups/UserPickerBrowser.jspa{}}}) , the operation takes significant time or never completes, causing the HTTP thread to become stuck or cause instance instability.\r\nh3. Steps to Reproduce\r\n # Set up a fresh Jira DC instance on *10.3.24* or *11.3.8* with a sample project\r\n\r\n # Navigate to any issue and click *More → Watchers → “Select a user”* to open the {{UserPickerBrowser.jspa}} _*pop-up*_\r\n\r\n # Note the load time; the pop-up opens quickly at this stage\r\n\r\n # Add a user directory containing a *large number of users* (tested it with 30k users)\r\n\r\n # Repeat step 2 open the *Select a user* pop-up again\r\n\r\n # Observe a *significant delay* in the pop-up loading compared to step 3 (this could lead into performance issues on instances with higher project and user count)\r\n\r\nh3. Expected Results\r\n\r\nThe results are paginated and hence there should not be significant impact on the instance.\r\nh3. Actual Results\r\n\r\nObserve a *significant delay* in the pop-up loading and performance impact is seen on large instances\r\n\r\nThe {{UserPickerBrowser}} action calls {{UserPickerFilter.getFilteredUsers()}} which, for each candidate user returned by the Lucene search, invokes {{{}userHasBrowseAccessToAnyProject(user){}}}.\r\n\r\nThis is likely determining whether the candidate user has browse access to at least one project in the entire instance, resulting in an O(users × projects) or O(users × nested groups) computation on every single search request.\r\n\r\nCommon Stack Trace (present in 100% of thread dump snapshots )\r\n\r\nJira 10.3.24 and 11.3.8: bottleneck via nested group scan:\r\n * \r\n{code:java}\r\ncom.atlassian.jira.web.action.admin.user.UserPickerBrowser.doExecute(UserPickerBrowser.java:80)\r\ncom.atlassian.jira.web.action.admin.user.UserPickerBrowser.getBrowsableItems(UserPickerBrowser.java:118)\r\ncom.atlassian.jira.issue.customfields.CustomFieldUtils.userHasBrowseAccessToAnyProject(CustomFieldUtils.java:565)\r\ncom.atlassian.jira.security.ApplicationRequiredPermissionManager.checkUserHasApplicationOrElse()\r\ncom.atlassian.jira.security.ApplicationRequiredPermissionManager.checkUserHasApplicationOrEmpty()\r\ncom.atlassian.jira.security.ApplicationRequiredPermissionManager.getProjects()\r\ncom.atlassian.jira.security.ApplicationRequiredPermissionManager.shouldUserHaveAccess()\r\ncom.atlassian.jira.security.PublicAccessPermissionManager.checkPublicAccessEnabledOrElse()\r\ncom.atlassian.jira.security.PublicAccessPermissionManager.checkPublicAccessEnabledOrEmpty()\r\ncom.atlassian.jira.security.PublicAccessPermissionManager.getProjects()          \r\ncom.atlassian.jira.application.DefaultApplicationRoleManager.hasAnyRole()\r\ncom.atlassian.jira.application.DefaultApplicationRoleManager.userHasRole()\r\ncom.atlassian.jira.security.groups.DefaultGroupManager.getGroupsForUser()\r\ncom.atlassian.jira.security.groups.RequestCachingGroupManager.isUserInGroup()\r\ncom.atlassian.jira.user.JiraCrowdService.search()\r\ncom.atlassian.crowd.manager.application.ApplicationServiceGeneric.searchNestedGroupRelationships()  ← HOT\r\ncom.atlassian.crowd.embedded.core.CrowdServiceImpl.searchNestedGroupRelationships() {code}\r\n\r\nJira 11.3: bottleneck via per-project permission scheme check:\r\n * \r\n{code:java}\r\ncom.atlassian.jira.web.action.admin.user.UserPickerBrowser.doExecute(UserPickerBrowser.java:80)\r\ncom.atlassian.jira.web.action.admin.user.UserPickerBrowser.getBrowsableItems(UserPickerBrowser.java:118)\r\ncom.atlassian.jira.security.DefaultPermissionManager.getProjectObjectsWithPermission(DefaultPermissionManager.java:455)\r\ncom.atlassian.jira.security.DefaultPermissionManager.lambda$getProjectObjectsWithPermission$0(DefaultPermissionManager.java:454)\r\ncom.atlassian.jira.security.ThreadLocalCachingPermissionManager.hasPermission(ThreadLocalCachingPermissionManager.java:54)\r\ncom.atlassian.jira.security.PermissionsCache.computePermissionIfAbsent(PermissionsCache.java:49)\r\ncom.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2189)\r\ncom.atlassian.jira.security.WorkflowBasedPermissionManager.hasPermission(WorkflowBasedPermissionManager.java:114)\r\ncom.atlassian.jira.security.DefaultPermissionManager.hasPermission(DefaultPermissionManager.java:187)\r\ncom.atlassian.jira.permission.DefaultPermissionSchemeManager.hasSchemePermission(DefaultPermissionSchemeManager.java:468) {code}\r\n\r\nh3. Workaround\r\n\r\nSetting up a dark feature com.atlassian.jira.issue.watchers.filterUsersWithoutProjectAccess.disabled disables filtering on the endpoint. As a drawback, users without access to the project will be displayed on watcher picker.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qkqn:","customfield_14734":"1|i4qkwv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ped8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qkwn:","customfield_12830":null,"customfield_10401":null,"summary":"Watchers Dialog → UserPickerBrowser.jspa (Issue → More → Watchers) is extremely slow","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2160411","self":"https://jira.atlassian.com/rest/api/latest/issue/2160411","key":"JRASERVER-79505","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["JPNS-REVIEWED"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11310","id":"11310","name":"Issue - Attachments","description":"Attachment of files to issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79505/votes","votes":7,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79505/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-08-26T00:16:59.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4quzz:","updated":"2026-09-11T10:18:01.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"*Problem*\r\n * When an image file is copied 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Summary\r\nMigrating users from Delegated LDAP Authentication directory to internal directory is not working. \r\n\r\nh3. Steps to Reproduce\r\n# On a clean instance of JIRA 6.4.8, add a user directory using \"Internal with LDAP authentication\"\r\n# Use \"Copy User on Logon\" checkbox\r\n# Login with some AD users so that there are some users in the Delegated LDAP directory.\r\n# Now, logging in as the Internal Directory LDAP user, try to migrate users from  \"Internal with LDAP authentication\" directory to Internal directory.\r\n# The message comes up : \"0 of 2 users successfully migrated.\"\r\n# None of the users are migrated and there is nothing in the logs\r\n\r\nh3. Expected Results\r\nAll users from the delegated directory should get migrated to the Internal directory\r\n\r\n\r\nh3. Actual Results\r\nThe users do not get migrated\r\nThere are no errors shown up in the logs.\r\n \r\n\r\nh3. Workaround\r\n(i) Before proceeding with the workaround, please make a backup of your database so that it is possible to roll back to the original state in case something goes wrong.\r\n\r\n# Run this query in the database :\r\n{code}update cwd_user set external_id = '' where directory_id = {code}\r\nNote : You can get the directory id by hovering over the User directory on the UI and looking at the url for the link.\r\n# After changing this value, please restart JIRA.\r\n# Now try to run the migration. This time it should run fine.\r\n\r\nh3. Alternative way to reproduce the bug\r\n\r\n(!) Another way to reproduce this bug is to create users in the Jira internal directory, and then migrate them to an \"Internal with LDAP authentication\" directory. When doing that, all the users migrated to the \"Internal with LDAP authentication\" directory will be automatically given a value in the external_id column. Because of that, such users can't be migrated back to the Jira internal directory, unless this column is cleared for them.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy1xfb:","customfield_14734":"1|hy1tkv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hy3iun:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hy1tkn:","customfield_12830":null,"customfield_10401":null,"summary":"Migrating users from Delegated LDAP Authentication directory to internal directory is not migrating 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-59808].\n  {panel}\n\nHey,\r\nDue to all time-out issues we know about when trying to run the Integrity Checker (especially the Workflow checks) on a large instances I think it should be really valuable to be able to do this on a per project basis too. There is a per project solution already in place for the time consuming index procedure which works like a charm.\r\n\r\nMy main use-case for this is that you normally get a request from a user that one specific issue is broken (usually no transition buttons available) and this is most often resolved by running the Integrity Checker.\r\nBut in a large instance behind a proxy this is often not possible due to the time-outs. In this case you know what project to look at (and even what issue) and it makes no sense for the checker in this case to traverse hundreds of thousands of issues just to realize that that one issue has an inconsistent state. Even if you increase the time-out for this specific case you still will have to wait a long time before you reach the Fix page!\r\n\r\nSo please make the Integrity Checker able to run on a project basis so I can start using this great tool again!\r\n\r\nThnx in advance!\r\n\r\n// Svante","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy3aan:","customfield_10651":null,"customfield_14734":"1|hy36xz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy4qwv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy36xr:","customfield_10653":null,"customfield_10401":null,"summary":"Make it possible to run Integrity Checker on per Project 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filter/Rich filter is set to 15.  \r\n\r\nIssue is \"Enter a valid number between 2 and 15\"\r\n\r\nWe'd like to go beyond 15 - to 30\r\n\r\n*Request is therefore \"Raise maximum range for smart filter clauses to 30\"*\r\n\r\n!image-2019-09-18-15-36-51-786.png!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1cm7r:","customfield_10651":null,"customfield_14734":"1|i1cmbr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1chjb:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1cmbj:","customfield_10653":null,"customfield_10401":null,"summary":"Increase number of clauses for Smart filter under Rich 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Issue Summary\r\n\r\nJira Health check fails with Duplicate Users, and the call to fetch duplicate users return 500 Internal Server error. When observed in the logs, the health check is indeed failing as the call to get the duplicate users fails with 500 internal server error. \r\n\r\nThe the call to get duplicate users fails when the property *jira.security.duplicated.user.accounts* is not available during startup.  And it happens when the customers use *an old jpm.xml file copied from the older instances* that do not have the newly defined properties present. Generally, users see this issue after an upgrade.\r\n\r\n!image-2022-01-25-16-25-23-299.png|width=631,height=219!\r\n{code:java}\r\n2022-01-21 07:52:35,043+0100 HealthCheckWatchdog:thread-3 WARN ServiceRunner     [c.a.t.healthcheck.concurrent.SupportHealthCheckTask] Unable to complete execution of health check Duplicate user accounts due to an exception\r\n\r\njava.util.concurrent.ExecutionException: com.atlassian.cache.CacheException: java.lang.NullPointerException\r\n\r\n        at java.base/java.util.concurrent.FutureTask.report(FutureTask.java:122)\r\n\r\n        at java.base/java.util.concurrent.FutureTask.get(FutureTask.java:205)\r\n\r\n        at com.atlassian.troubleshooting.healthcheck.concurrent.SupportHealthCheckTask.getFutureWithTimeout(SupportHealthCheckTask.java:97)\r\n\r\n        at com.atlassian.troubleshooting.healthcheck.concurrent.SupportHealthCheckTask.lambda$runAsync$0(SupportHealthCheckTask.java:77)\r\n\r\n        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)\r\n\r\n        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)\r\n\r\n        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)\r\n\r\n        at java.base/java.lang.Thread.run(Thread.java:829)\r\n\r\nCaused by: com.atlassian.cache.CacheException: java.lang.NullPointerException\r\n\r\n        at com.atlassian.cache.ehcache.DelegatingCachedReference.get(DelegatingCachedReference.java:78)\r\n\r\n        at com.atlassian.troubleshooting.jira.healthcheck.duplicatedusers.CachingDuplicatedUserCountProvider.getCachedDuplicatedUserCount(CachingDuplicatedUserCountProvider.java:40)\r\n\r\n        at com.atlassian.troubleshooting.jira.healthcheck.duplicatedusers.DuplicatedUsersHealthCheck.check(DuplicatedUsersHealthCheck.java:31)\r\n\r\n        at com.atlassian.troubleshooting.healthcheck.impl.PluginSuppliedSupportHealthCheck.check(PluginSuppliedSupportHealthCheck.java:55)\r\n\r\n        ... 4 more\r\n\r\n        at com.atlassian.jira.user.util.DuplicatedUsersService.getAllowedDuplicatedUsers(DuplicatedUsersService.java:65)\r\n\r\n        at com.atlassian.jira.user.util.DuplicatedUsersService.getDuplicatedUsersMappingInternal(DuplicatedUsersService.java:49)\r\n \r\n\r\n2022-01-21 07:52:35,852+0100 Caesium-1-2 ERROR ServiceRunner     [c.a.t.healthcheck.concurrent.SupportHealthCheckProcess] Health check 'Duplicate user accounts' failed with severity 'major': 'Exception during health check invocation com.atlassian.cache.CacheException: java.lang.NullPointerException'\r\n{code}\r\nh3. Steps to Reproduce\r\n # Stop Jira\r\n # Got to the Jira installation directory.\r\n # cd to atlassian-jira/WEB-INF/classes/\r\n # Open the file jpm.xml and comment out the below XML section.\r\n\r\n{code:xml}\r\n\r\n{code}\r\n # Restart Jira.\r\n # Make the call to http:///rest/api/2/user/duplicated/list\r\n # Or verify the health check results from logs.\r\n\r\nh3. Expected Results\r\n\r\nThe health check should not fail at  Duplicate Users check.\r\nh3. Actual Results\r\n * The rest call to /rest/api/2/user/duplicated/list  (or) rest/api/2/user/duplicated/count fails with 500 Internal Server error.\r\n * Health check failed with duplicate users notification.\r\n * Error observed in the log\r\n{panel}\r\n2022-01-20 15:02:38,430+0100 http-nio-8080-exec-7 ERROR UserID 064875x1 v9X8x  /rest/api/2/user/duplicated/list [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response\r\n\r\njava.lang.reflect.InvocationTargetException\r\n{panel}\r\n\r\nh3. Workaround\r\n # Stop Jira\r\n # Go to the Jira installation directory.\r\n # cd to atlassian-jira/WEB-INF/classes/\r\n # Look for file *jpm.xml* and search for property *jira.security.duplicated.user.accounts* in it. If the property is missing from the file, it could be because the file has been *locally modified* or {*}copied over from the previous upgrades{*}.  \r\n # Restore the jpm.xml file that is corresponding to the Jira version that is being used. ( Provided from the Atlassian Jira Package).\r\n # Please verify that the below property is included now in the jpm.xml file.\r\n # \r\n{code:xml}\r\n\r\njira.security.duplicated.user.accounts\r\n\r\nList of users, who should have duplicated user accounts. If you are sure that this is needed please\r\nspecify usernames as a list divided by ampersands. Otherwise please deactivate not needed accounts.\r\nRelated JAC ticket: https://jira.atlassian.com/browse/JRASERVER-68797 \r\nstring\r\ncom.atlassian.jira.user.util.DuplicatedUsersPropertyValidator\r\n\r\nfalse\r\ntrue\r\nfalse\r\ntrue\r\n\r\n{code}\r\n\r\n # Restart the Jira\r\n # If using multiple nodes, Please perform the above steps on each node and restart it.\r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3ccrb:","customfield_14734":"1|i3ccxr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3blmf:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3ccxj:","customfield_12830":null,"customfield_10401":null,"summary":"Jira Health check fails with Duplicate Users, and the call to fetch duplicate users return 500 Internal Server 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-9363].\n  {panel}\n\n{panel:title=Atlassian Update – 4 January 2016|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. \r\n\r\nThis capability is now available using the new \"Create project with shared configuration\" feature, which was released to all versions of JIRA at the beginning of October 2015 (JIRA 7.0). When creating a new project, simply click the \"Create with shared configuration\" link in the bottom-left corner of the dialog, choose an existing project, and a new project will be creating that shares the same workflow scheme (and other schemes) of the existing project. [More documentation is available here|https://confluence.atlassian.com/adminjiraserver070/defining-a-project-749382822.html#Definingaproject-createCreatingaproject].\r\n\r\nWe recognize that this is not exactly the same as setting a workflow scheme as \"default\". Simplifying project setup, configuration, and maintenance is one of the JIRA team's top priorities right now. 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Using *JIRA Cloud*? 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We appreciate the benefits of such requests, but don't plan to work on this for the foreseeable future.\r\n\r\nThis suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nBest regards,\r\n\r\nJira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=02128eaf8ea1","name":"02128eaf8ea1","key":"jimbirch","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jimbirch&avatarId=5871602","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jimbirch&avatarId=5871602","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jimbirch&avatarId=5871602","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jimbirch&avatarId=5871602"},"displayName":"Jim Birch","active":true,"timeZone":"Australia/Sydney"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-24988/votes","votes":447,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-24988/watchers","watchCount":164,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2011-07-06T01:25:24.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwfddb:","updated":"2026-09-11T04:46:26.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-24988].\r\n{panel}\r\n \r\n\r\nWe would like to be able to turn on voting on a per project basis. We have a range of project types, ranging from help desks to dev projects and voting is not appropriate, or rather, confusing, in some projects. 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Using {*}JIRA Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-64477].\r\n{panel}\r\nIt'd be better to offer an option to reuse a previously created field.\r\n\r\n—\r\nh3. Workaround\r\n\r\nThe reason duplicate fields are created is that the External issue ID field is created with project specific context. 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Issue Summary\r\n\r\nUnable to update/change the *Start Date* and *Release Date* of a version from the *version panel* of the Jira Scrum board.\r\nh3. Steps to Reproduce\r\n # Open an existing scrum board project or create a new one.\r\n # Go to *Board* > *Show version panel*\r\n # Create a new version or select any existing version\r\n # Try to update or change the *Start date* or *Release date*\r\n\r\nh3. Expected Results\r\n\r\nYou can update/change the Start date and Release date of versions from the version panel of boards.\r\nh3. Actual Results\r\n\r\nUnable to edit the date field, as the field disappears on editing. Please find the attached video snippet for more clarity.\r\nh3. 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product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data 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Summary\r\n\r\nJIRA has a *Date Picker* custom field, which accepts values which are formatted as described in *Administration >> System >> General Configuration >> Advanced Settings* as the *jira.date.picker.java.format*. By default, the format that is defined in JIRA is as follows:\r\n * jira.date.picker.java.format : d/MMM/yy\r\n * jira.date.picker.javascript.format : %e/%b/%y\r\n\r\nWhen a user attempts to create an issue which has a *Date Picker* custom field and enters a date in a format that is unrecognized, JIRA will throw an error and prevent the issue from being created:\r\n{quote}Invalid date format. Please enter the date in the format \"d/MMM/yy\".\r\n{quote}\r\n*However*, it is possible to reconfigure the date picker format to an alternate, desired format. Though the specifics are unknown, certain formats will cause JIRA to throw a different error, while still creating the issue. In these circumstances, users who incorrectly enter the format may unwittingly create multiple issues, while believing that the issues are not being created.\r\n\r\nSuch issues created in this fashion have the following problems:\r\n * They are not indexed, and do not come up in issue navigator searches until later reindexes\r\n * The will not have the *Date Picker* custom field properly set\r\n\r\nUsers will not realize that these issues were created until a reindex later on, where all of the erroneously created issues will spontaneously appear.\r\nh3. Environment\r\n * JIRA 7.4.0\r\n * MS SQL Server 2012\r\n\r\nh3. Steps to Reproduce\r\n # Start with a fresh or existing JIRA instance\r\n # Create a brand new project (Project Type does not matter)\r\n # Create a new custom field of type *Date Picker* (e.g. \"Date of Birth\") and associate it with all screens in this project\r\n # Navigate to *Administration >> System >> General Configuration >> Advanced Settings*\r\n # Adjust jira.date.picker.java.format to {{MM/dd/yyyy}}\r\n # Adjust jira.date.picker.javascript.format to {{%m/%d/%Y}}\r\n # Create an issue, setting the *Date Picker* field to a value which does not align with the provided format (i.e. 01/01/14)\r\n\r\nh3. Expected Results\r\n\r\nJIRA should reject the issue creation with a warning that the supplied date format of 01/01/14 does not meet the expected format MM/dd/yyyy.\r\nh3. Actual Results\r\n\r\n1. JIRA rejects the issue creation with a different warning:\r\n{quote}We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.\r\n{quote}\r\n2. The following error is thrown in the application logs:\r\n{code:java}\r\n2017-08-09 15:35:09,286 http-nio-8098-exec-19 ERROR kliou 935x880x1 1rhnhcp 0:0:0:0:0:0:0:1 /secure/QuickCreateIssue.jspa [c.a.j.bc.issue.DefaultIssueService] Error creating issue: \r\ncom.atlassian.jira.exception.CreateException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10203][issue,10013][datevalue,0014-01-01 00:00:00.0][id,10037] (SQL Exception while setting value:  (Only dates between January 1, 1753 and December 31, 9999 are accepted.)){code}\r\n3. The issue is *still* created, though the issue is not indexed and cannot be searched for. You may still access the issue directly via it's URL, which can be determined by the last known Issue Key and incrementing it's value by 1 (i.e. if the last issue key in this project was PROJ-12345, PROJ-12346 would have been created by this attempt). Alternatively, the database may be queried in the *jiraissue* table for the issuekey with the ID specified in the SQLException above (10013).\r\nh3. Workaround\r\n * Avoid modifying the format of the date picker in JIRA's Advanced Settings, and use the default format instead, which seems to have a better functioning handler for invalid values\r\n * Use the widget to select your date picker value, rather than typing it in. This will avoid improper formatting\r\n * For the above example specifically, adjust the format from {{MM/dd/yyyy}} to {{MM/dd/yy}}. This will accept values where only the last two digits of the year value is offered, but may lead to inconsistent results (testing results show that a year value of \"37\" will assume 1937, but a year value of \"36\" will assume 2036).","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hywgav:","customfield_14734":"1|hywfnj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hywwif:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hywfnb:","customfield_12830":null,"customfield_10401":null,"summary":"Creating issue with invalid date format will still create issue even though error is thrown","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1868236","self":"https://jira.atlassian.com/rest/api/latest/issue/1868236","key":"CONFSERVER-78401","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118493","id":"118493","description":"","name":"11.1.0","archived":false,"released":false}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["4.1.2","AXSR-29","Accessibility","Level-A","WCAG21","ax-at-JAWS","ax-at-NVDA","ax-at-VO","ax-at-user","ax-bug","ax-confluence","ax-confluence-dc-vpat-createaspace","ax-customer-escalated","ax-desktop","ax-dev-ready","ax-esc-boa","ax-medium-priority","ax-platform-dc","ax-qa","ax-qa-prioritised","ewt-rtb-service-operations-and-tech-entropy","internal-kickoff"],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/99301","id":"99301","description":"","name":"7.17.0","archived":false,"released":true,"releaseDate":"2022-03-22"}],"customfield_20934":null,"issuelinks":[{"id":"463294","self":"https://jira.atlassian.com/rest/api/2/issueLink/463294","outwardIssue":{"id":"1868234","key":"CONFSERVER-78399","self":"https://jira.atlassian.com/rest/api/2/issue/1868234","fields":{"summary":"View 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated 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Issue Summary\r\n\r\nOn Confluence page, the checkbox elements such as \"Customise the home page\",  \"Create additional pages\", etc created using 'task list' macro are grouped via role=\"group\" but don’t have an accessible label.\r\nh3. Steps to Reproduce\r\n # Navigate to the Confluence homepage.\r\n # Activate the \"Spaces\" menu in header section.\r\n # Activate any team space link from the menu.\r\n #  Navigate to the checkbox elements such as \"Customise the home page\", \"Create additional pages\", etc.\r\n\r\nh3. Actual Results\r\n\r\nThe checkbox elements such as \"Customise the home page\",  \"Create additional pages\", etc created using 'task list' macro are grouped via role=\"group\" but don’t have an accessible label.\r\nh3. Expected Results\r\n\r\nThe