{"expand":"schema,names","startAt":200,"maxResults":200,"total":99968,"issues":[{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2141782","self":"https://jira.atlassian.com/rest/api/latest/issue/2141782","key":"JRASERVER-79368","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10841","id":"10841","name":"Bulk Operations","description":"Bulk edit, bulk delete, bulk move, bulk migration of 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Reczycki","active":true,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=a40e482b6993","name":"a40e482b6993","key":"JIRAUSER8662926","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8662926&avatarId=9785816","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8662926&avatarId=9785816","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8662926&avatarId=9785816","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8662926&avatarId=9785816"},"displayName":"Samuel de Azevedo Dias","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79368/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79368/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-04-15T07:08:15.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4nvxz:","updated":"2026-07-18T07:39:01.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\n\r\nIn JRASERVER-68806 we decreased the size of the {{EagerLoadingOfBizCustomFieldPersister}} cache from infinite to 10.The issue was resolved in JRASERVER-70397. However, we still see the same pattern in new versions of Jira. \r\nh3. Expected Results\r\n * Bulk issue operations are fast\r\n * DB is not overloaded with requests\r\n\r\nh3. Actual Results\r\n * bulk issue operations are slow\r\n * Large number of SQL operations querying {{customfieldvalue}} table, the same behavior as the other bug ticket. \r\n{noformat}\r\nSELECT ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE FROM customfieldvalue WHERE ISSUE='<ID>' {noformat}\r\n\r\nh3. Notes\r\n\r\nExample of thread doing _BulkMigrateOperation :_ \r\n{noformat}\r\nsun.nio.ch.Net.poll(java.base@17.0.18/Native Method)\r\nsun.nio.ch.NioSocketImpl.park(java.base@17.0.18/NioSocketImpl.java:186)\r\nsun.nio.ch.NioSocketImpl.park(java.base@17.0.18/NioSocketImpl.java:195)\r\nsun.nio.ch.NioSocketImpl.implRead(java.base@17.0.18/NioSocketImpl.java:319)\r\nsun.nio.ch.NioSocketImpl.read(java.base@17.0.18/NioSocketImpl.java:355)\r\nsun.nio.ch.NioSocketImpl$1.read(java.base@17.0.18/NioSocketImpl.java:808)\r\njava.net.Socket$SocketInputStream.read(java.base@17.0.18/Socket.java:966)\r\nsun.security.ssl.SSLSocketInputRecord.read(java.base@17.0.18/SSLSocketInputRecord.java:484)\r\nsun.security.ssl.SSLSocketInputRecord.readHeader(java.base@17.0.18/SSLSocketInputRecord.java:478)\r\nsun.security.ssl.SSLSocketInputRecord.bytesInCompletePacket(java.base@17.0.18/SSLSocketInputRecord.java:70)\r\nsun.security.ssl.SSLSocketImpl.readApplicationRecord(java.base@17.0.18/SSLSocketImpl.java:1465)\r\nsun.security.ssl.SSLSocketImpl$AppInputStream.read(java.base@17.0.18/SSLSocketImpl.java:1069)\r\norg.postgresql.core.VisibleBufferedInputStream.readMore(VisibleBufferedInputStream.java:162)\r\norg.postgresql.core.VisibleBufferedInputStream.ensureBytes(VisibleBufferedInputStream.java:129)\r\norg.postgresql.core.VisibleBufferedInputStream.ensureBytes(VisibleBufferedInputStream.java:114)\r\norg.postgresql.core.VisibleBufferedInputStream.read(VisibleBufferedInputStream.java:74)\r\norg.postgresql.core.PGStream.receiveChar(PGStream.java:467)\r\norg.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2166)\r\norg.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:371)\r\norg.postgresql.jdbc.PgStatement.executeInternal(PgStatement.java:502)\r\norg.postgresql.jdbc.PgStatement.execute(PgStatement.java:419)\r\norg.postgresql.jdbc.PgPreparedStatement.executeWithFlags(PgPreparedStatement.java:194)\r\norg.postgresql.jdbc.PgPreparedStatement.executeQuery(PgPreparedStatement.java:137)\r\norg.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:123)\r\norg.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:123)\r\ncom.atlassian.jira.ofbiz.sql.PreparedStatementWrapper.executeQuery(PreparedStatementWrapper.java:41)\r\ncom.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeQuery$5(DiagnosticPreparedStatement.java:59)\r\ncom.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement$$Lambda$4118/0x00007fbfa7aaed20.execute(Unknown Source)\r\ncom.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:91)\r\ncom.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:62)\r\ncom.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeQuery(DiagnosticPreparedStatement.java:59)\r\norg.ofbiz.core.entity.jdbc.SQLProcessor.executeQuery(SQLProcessor.java:543)\r\norg.ofbiz.core.entity.GenericDAO.createEntityListIterator(GenericDAO.java:882)\r\norg.ofbiz.core.entity.GenericDAO.selectListIteratorByCondition(GenericDAO.java:862)\r\norg.ofbiz.core.entity.GenericDAO.selectByAnd(GenericDAO.java:734)\r\norg.ofbiz.core.entity.GenericHelperDAO.findByAnd(GenericHelperDAO.java:166)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:913)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:891)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:860)\r\ncom.atlassian.jira.ofbiz.DefaultOfBizDelegator.findByAnd(DefaultOfBizDelegator.java:83)\r\ncom.atlassian.jira.ofbiz.WrappingOfBizDelegator.findByAnd(WrappingOfBizDelegator.java:62)\r\ncom.atlassian.jira.issue.customfields.persistence.CustomFieldRetrievalHelper.getValuesOrderedByUpdate(CustomFieldRetrievalHelper.java:20)\r\ncom.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.lambda$getValuesForIssueId$1(EagerLoadingOfBizCustomFieldPersister.java:139)\r\ncom.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister$$Lambda$4666/0x00007fb{noformat}\r\nh3. Workaround\r\n * No workaround available, since the below workaround does not help in this case. \r\n{code:java}\r\n-Djira.customfield.values.cache.max.size=1000\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nvsv:","customfield_14734":"1|i4nvz3:","customfield_10651":null,"customfield_14731":"1|i4mpgk:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nvyv:","customfield_12830":null,"customfield_10401":null,"summary":"Bulk issue move operations are slow and performance is degraded","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2082912","self":"https://jira.atlassian.com/rest/api/latest/issue/2082912","key":"JRASERVER-78882","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["fe","ril"],"customfield_11433":"9223372036854775807","customfield_10610":11.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/109301","id":"109301","description":"","name":"10.3.0","archived":false,"released":true,"releaseDate":"2024-12-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/110809","id":"110809","description":"","name":"10.3.5","archived":false,"released":true,"releaseDate":"2025-04-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/111095","id":"111095","description":"","name":"10.7.0","archived":false,"released":true,"releaseDate":"2025-06-11"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43430","id":"43430","name":"Issue - Others"},{"self":"https://jira.atlassian.com/rest/api/2/component/13090","id":"13090","name":"Issue - View Issue"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":14.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=8d241b947074","name":"8d241b947074","key":"JIRAUSER5566705","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5566705&avatarId=6547255","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5566705&avatarId=6547255","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5566705&avatarId=6547255","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5566705&avatarId=6547255"},"displayName":"Baris Ilhan","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=8d241b947074","name":"8d241b947074","key":"JIRAUSER5566705","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5566705&avatarId=6547255","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5566705&avatarId=6547255","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5566705&avatarId=6547255","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5566705&avatarId=6547255"},"displayName":"Baris Ilhan","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78882/votes","votes":25,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78882/watchers","watchCount":26,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-06-02T13:32:09.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4e7nz:","updated":"2026-07-18T07:38:53.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem\r\n\r\nWhen transitioning the Service desk issue if you left click anywhere outside of the transition screen, popup windows closes without any warning and all the comment entered is gone without saving.\r\nh3. Environment\r\n\r\n10.3.5\r\nh3. Steps to Reproduce\r\n # Create a Service management project on JSM 10.3.5\r\n # Create a new service request in this project\r\n # Transition the test request to any status. For example Waiting for Customer to Resolve\r\n # Fill the Description and other required fields\r\n # Left click anywhere outside of the transition screen\r\n\r\nh3. Expected Results\r\n\r\nScreen should not be closed.\r\nh3. Actual Results\r\n\r\nScreen is closed without any confirmation and everything entered in a field or wrote in a comment / the description is lost.\r\nh3. Workaround\r\n\r\nPlease add the below CSS in the announcement banner as a workaround.\r\n{code:java}\r\n<style>\r\n.aui-blanket {     \r\n    pointer-events:none!important; \r\n}\r\n</style>  {code}\r\nh3. Workaround 2:\r\n\r\nIt seems that for some customers (reported on 10.3.19 in Jira Software), the workaround script is causing side effects: when mousing over the \"Board in this project\" button, the tab will close. \r\n\r\nIn this case, a possible new workaround can be used: \r\n{code:java}\r\n<script>\r\n(function(w,d){\r\n    const q=s=>d.querySelector(s), dirty=x=>[...x.querySelectorAll('textarea,input[type=\"text\"]')].some(i=>i.value.trim()&&!i.closest('.aui-ss-select'))||[...x.querySelectorAll('iframe')].some(f=>{try{return f.contentDocument.body.innerText.trim()}catch(e){}});\r\n    ['mousedown','mouseup','click'].forEach(v=>w.addEventListener(v,e=>{\r\n        let o=q('.aui-dialog2[open],.jira-dialog');\r\n        if(e.target.classList.contains('aui-blanket')&&o&&dirty(o)){e.stopImmediatePropagation();e.preventDefault();}\r\n    },true));\r\n    new MutationObserver(()=>q('section.aui-dialog2')?.setAttribute('data-aui-blanket-click-to-close','false')).observe(d.body,{childList:1,subtree:1});\r\n})(window,document);\r\n</script>\r\n{code}\r\n * (!) We recommend doing Staging/Lab Testing first.\r\n * (!) If this script causes performance issues or UI conflicts in the future, our primary recommendation will be its removal.\r\n\r\nh3. Versions Tested\r\n\r\nJSM:\r\n10.3.5 where the bug seen\r\nBug has not seen in 5.17.5 and 5.4","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4e7iv:","customfield_14734":"1|i4e7p3:","customfield_10651":null,"customfield_14731":"1|i4d11o:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4e7ov:","customfield_12830":null,"customfield_10401":null,"summary":"Left click outside of the transition issue screen, closes the window without warning","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1641178","self":"https://jira.atlassian.com/rest/api/latest/issue/1641178","key":"JRASERVER-71601","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nDeleting components that have been archived does not remove the Issue association from the nodeassociation table.\r\n\r\nThis can lead to gadgets showing a different number of issues without components than what's seen in the Issue navigator.\r\nh3. Steps to Reproduce\r\n # Add a component to an issue\r\n # Archive the component\r\n # Delete the component\r\n\r\nh3. Expected Results\r\n\r\nComponent is deleted and any association to it is removed\r\nh3. Actual Results\r\n\r\nComponent is deleted but nodeassociation table still has the link between the issues and component.\r\nh3. Workaround\r\n # Delete the orphaned rows manually with the SQL query below\r\n{code:SQL}delete from nodeassociation where source_node_entity = 'Issue' and sink_node_entity = 'Component' and sink_node_id not in (select id from component);{code}\r\n # Reindex Jira\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2d7lb:","customfield_14734":"1|i2d7rr:","customfield_10651":null,"customfield_14731":"1|i2ct7z:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2d7rj:","customfield_12830":null,"customfield_10401":null,"summary":"Deleting archived component leaves orphan issue association","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875790","self":"https://jira.atlassian.com/rest/api/latest/issue/1875790","key":"JRASERVER-73865","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nWhen an invalid date format is entered into a Date Picker field during issue creation, Jira configured to MS SQL Server returns datetime2 conversion out-of-range error in the logs and the GUI prompts user that issue failed to be created. However, issue data has already been created / stored in the database; the error happens when creating / storing Date Picker field data. As a result, issue is not re-indexed, causes the issue to be \"hidden\" until a project, background or full re-index is executed.\r\n\r\nThis is reproducible on Data Center: (/)\r\nh3. Steps to Reproduce\r\n # Navigate to '⚙ > System > General configuration > Advanced Settings'\r\n # Update the *jira.date.picker.java.format* to *{{d/MMM/yyyy}}*\r\n # Create a new issue and populate the date picker field, for example Due Date system field. This can be done either by:\r\n ** Using the date picker pop-up box\r\n ** Manually enter the date 30/May/22\r\n # Observe the error in the UI\r\n\r\nh3. Expected Results\r\nJira prevents issue creation due to out-of-range date value.\r\nh3. Actual Results\r\nIssue creation failed halfway. From a user's perspective, issue has not been created. However, on the data perspective, issue data has been added into {{jiraissue}} table but date picker field data fails due to datetime2 conversion out-of-range error. This causes data integrity issue. \r\n\r\n{quote}We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.\r\n{quote}\r\n!error-create_issue_screen.png|thumbnail!\r\n{quote}Your request could not be created. Please check the fields have been correctly filled in. We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.\r\n{quote}\r\n!error-customer_portal.png|thumbnail!\r\n\r\nDatabase entries:\r\n{code:java}\r\nSELECT id, pkey, issuenum, project, reporter, summary, description, issuestatus, created, updated from jiraissue where id = 10500;\r\n  id   | pkey | issuenum | project |   reporter    | summary | description | issuestatus |        created          |        updated\r\n-------+------+----------+---------+---------------+---------+-------------+-------------+-------------------------+-------------------------\r\n 10500 |      |        4 |   10100 | JIRAUSER10000 | test    |             | 10101       | 2022-05-30 02:05:59.580 | 2022-05-30 02:05:59.580 {code}\r\n{code:java}\r\nselect * from customfieldvalue where issue = 10500;\r\n id | issue | customfield | updated | parentkey | stringvalue | numbervalue | textvalue | datevalue | valuetype\r\n----+-------+-------------+---------+-----------+-------------+-------------+-----------+-----------+-----------\r\n(0 rows)\r\n{code}\r\nThe below exception is thrown in the _atlassian-jira.log_ file:\r\n{noformat}\r\n2022-05-30 02:05:59,622+0000 http-nio-8080-exec-8 ERROR admin 125x491x1 30w8fc 172.29.203.160 /servicedesk/customer/portal/1/create/1 [c.a.j.bc.issue.DefaultIssueService] Error creating issue:\r\ncom.atlassian.jira.exception.CreateException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10310][issue,10500][datevalue,0022-05-11 00:00:00.0][id,10600][updated,1653876359610] (SQL Exception while executing the following:INSERT INTO dbo.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value.))\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:586)\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:487)\r\n\tat com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:195)\r\n\tat com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:256)\r\n\tat com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:224)\r\n\t...\r\nCaused by: com.atlassian.jira.workflow.WorkflowException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10310][issue,10500][datevalue,0022-05-11 00:00:00.0][id,10600][updated,1653876359610] (SQL Exception while executing the following:INSERT INTO dbo.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value.))\r\n\tat com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:780)\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:578)\r\n\t... 433 more\r\nCaused by: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10310][issue,10500][datevalue,0022-05-11 00:00:00.0][id,10600][updated,1653876359610] (SQL Exception while executing the following:INSERT INTO dbo.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value.))\r\n\tat com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:299)\r\n\t...\r\nCaused by: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10310][issue,10500][datevalue,0022-05-11 00:00:00.0][id,10600][updated,1653876359610] (SQL Exception while executing the following:INSERT INTO dbo.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value.))\r\n\tat org.ofbiz.core.entity.GenericDAO.singleInsert(GenericDAO.java:210)\r\n\t...\r\nCaused by: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:INSERT INTO dbo.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value.)\r\n\tat org.ofbiz.core.entity.jdbc.SQLProcessor.executeUpdate(SQLProcessor.java:570)\r\n\tat org.ofbiz.core.entity.GenericDAO.singleInsert(GenericDAO.java:202)\r\n\t... 455 more\r\nCaused by: com.microsoft.sqlserver.jdbc.SQLServerException: The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value.\r\n\tat com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError(SQLServerException.java:262)\r\n\tat com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement.doExecutePreparedStatement(SQLServerPreparedStatement.java:602)\r\n\tat com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement$PrepStmtExecCmd.doExecute(SQLServerPreparedStatement.java:524)\r\n{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g7l3:","customfield_14734":"1|i3g7rj:","customfield_10651":null,"customfield_14731":"1|i3fcnr:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g7rb:","customfield_12830":null,"customfield_10401":null,"summary":"Creating an issue with invalid date format causes data inconsistency in MS SQL Server due to datetime2 conversion out-of-range 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Using {*}JIRA Cloud{*}? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-26766].\r\n{panel}\r\nLogin in to JIRA.\r\nCreate a dashboard.\r\nAdd a Time Since chart gadget. (Use a day only field like due date for example)\r\nMake sure that there is at least one result during the period for the chart (create an issue and set its due date)\r\n\r\nClick on any of the issue navigator links on the graph's bars and you will get something like the following on the issue nav:\r\n\r\nDate value '2012-01-10 23:59' for field 'duedate' is invalid. Valid formats include: 'YYYY/MM/DD', 'YYYY-MM-DD', or a period format e.g. '-5d', '4w 2d'.\r\n\r\n \r\nh3. Workaround\r\n\r\n[Time Since Chart gadget's issue navigator links are broken for datepicker custom field |https://confluence.atlassian.com/jirakb/time-since-chart-gadget-s-issue-navigator-links-are-broken-for-datepicker-custom-field-1312587812.html] ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwucof:","customfield_14734":"1|hwn5tz:","customfield_10651":null,"customfield_14731":"1|hwvq67:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hwp9t3:","customfield_12830":null,"customfield_10401":null,"summary":"Time Since Chart gadget issue navigator links are broken for date (day only fields)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"21167","self":"https://jira.atlassian.com/rest/api/latest/issue/21167","key":"JRASERVER-5052","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"771","customfield_11435":"777","customfield_11437":"944","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"59652","customfield_11434":"692","customfield_17933":null,"labels":["affects-cloud","affects-server","jw-core","user-productivity"],"customfield_11433":"37337","customfield_10610":111.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"375600","self":"https://jira.atlassian.com/rest/api/2/issueLink/375600","inwardIssue":{"id":"1058245","key":"JRASERVER-68054","self":"https://jira.atlassian.com/rest/api/2/issue/1058245","fields":{"summary":"Allow different \"Clone Issue\" options","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10030","name":"Cloners","inward":"was cloned as","outward":"is cloned from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10030"}},{"id":"42609","self":"https://jira.atlassian.com/rest/api/2/issueLink/42609","inwardIssue":{"id":"20631","key":"JRASERVER-4821","self":"https://jira.atlassian.com/rest/api/2/issue/20631","fields":{"summary":"Clone issue should copy comments, due dates etc.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"138429","self":"https://jira.atlassian.com/rest/api/2/issueLink/138429","inwardIssue":{"id":"22078","key":"JRASERVER-5417","self":"https://jira.atlassian.com/rest/api/2/issue/22078","fields":{"summary":"Modify System/Custom Fields when copying an issue","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"42583","self":"https://jira.atlassian.com/rest/api/2/issueLink/42583","inwardIssue":{"id":"102550","key":"JRASERVER-20546","self":"https://jira.atlassian.com/rest/api/2/issue/102550","fields":{"summary":"When watched errors are cloned, the new=cloned error shall be automatically watched as well.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"42611","self":"https://jira.atlassian.com/rest/api/2/issueLink/42611","inwardIssue":{"id":"106596","key":"JRASERVER-21369","self":"https://jira.atlassian.com/rest/api/2/issue/106596","fields":{"summary":"Do not keep data from custom date fields when cloning","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"46251","self":"https://jira.atlassian.com/rest/api/2/issueLink/46251","inwardIssue":{"id":"115784","key":"JRASERVER-22595","self":"https://jira.atlassian.com/rest/api/2/issue/115784","fields":{"summary":"Separate clone issue permission","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"54837","self":"https://jira.atlassian.com/rest/api/2/issueLink/54837","inwardIssue":{"id":"126616","key":"JRASERVER-23847","self":"https://jira.atlassian.com/rest/api/2/issue/126616","fields":{"summary":"Improvements to Issue Cloning feature, by optionally allowing user to move cloned issue to another project, link cloned issue and edit issue fields, before clicking \"Create\"","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"56209","self":"https://jira.atlassian.com/rest/api/2/issueLink/56209","inwardIssue":{"id":"135462","key":"JRASERVER-24613","self":"https://jira.atlassian.com/rest/api/2/issue/135462","fields":{"summary":"Enable possibility to set/change/keep current reporter/assigne when cloning an issue and also have the ability to point the clone to a different project than the project for the original issue","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"54844","self":"https://jira.atlassian.com/rest/api/2/issueLink/54844","inwardIssue":{"id":"138132","key":"JRASERVER-24830","self":"https://jira.atlassian.com/rest/api/2/issue/138132","fields":{"summary":"Add ability to edit the prefix for subtasks when being cloned.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"413606","self":"https://jira.atlassian.com/rest/api/2/issueLink/413606","inwardIssue":{"id":"1490866","key":"JRASERVER-70683","self":"https://jira.atlassian.com/rest/api/2/issue/1490866","fields":{"summary":"Clone issue should copy comments, due dates etc.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"24440","self":"https://jira.atlassian.com/rest/api/2/issueLink/24440","outwardIssue":{"id":"17993","key":"JRASERVER-3742","self":"https://jira.atlassian.com/rest/api/2/issue/17993","fields":{"summary":"Enable clone issue to also clone subtasks.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10010","name":"Part","inward":"is incorporated by","outward":"incorporates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10010"}},{"id":"16988","self":"https://jira.atlassian.com/rest/api/2/issueLink/16988","outwardIssue":{"id":"18057","key":"JRASERVER-3766","self":"https://jira.atlassian.com/rest/api/2/issue/18057","fields":{"summary":"Subtasks cannot be cloned.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10010","name":"Part","inward":"is incorporated by","outward":"incorporates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10010"}},{"id":"24446","self":"https://jira.atlassian.com/rest/api/2/issueLink/24446","outwardIssue":{"id":"28096","key":"JRASERVER-7561","self":"https://jira.atlassian.com/rest/api/2/issue/28096","fields":{"summary":"Provide option to leave subtasks closed when cloning issue with subtasks","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10010","name":"Part","inward":"is incorporated by","outward":"incorporates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10010"}},{"id":"24444","self":"https://jira.atlassian.com/rest/api/2/issueLink/24444","outwardIssue":{"id":"35236","key":"JRASERVER-9649","self":"https://jira.atlassian.com/rest/api/2/issue/35236","fields":{"summary":"Clone Issue should ask whether to clone sub tasks","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10010","name":"Part","inward":"is incorporated 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We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43412","id":"43412","name":"Issue - 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Christensen","active":true,"timeZone":"America/Chicago"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"4506","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 10 September 2018|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for your interest in this issue.\r\n This request is considered a potential addition to our longer-term roadmap.\r\n\r\nWe'll typically review this request in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nFor the nearest future we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n * Performance and stability improvements\r\n * Improving performance of boards\r\n * Improving Jira notifications\r\n * Creating an email template editor\r\n * Mobile app for Jira Server\r\n\r\nYou can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\n\r\nKind regards,\r\nJira Server Product Management\r\n\r\n\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=59beb99a3f88","name":"59beb99a3f88","key":"chrisrh","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/097f15a72aa5f25386f165c95e576123?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/097f15a72aa5f25386f165c95e576123?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/097f15a72aa5f25386f165c95e576123?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/097f15a72aa5f25386f165c95e576123?d=mm&s=32"},"displayName":"Robert 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suggestion is for {*}JIRA Server{*}. Using {*}JIRA Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-5052].\r\n{panel}\r\nThe new clone functionality is very useful. It would be really great if we could control what parts of an issue was cloned. For instance:\r\n * Clone entire issue (subtasks, comments, worklog, everything)\r\n * Clone with subtasks only\r\n * Clone with new reporter\r\n * Clone without subtasks\r\n * Clone linked issues\r\n * Clone issue and move to another project\r\n * Add the ability to select which fields should be cloned (instead of having all of them copied over to the cloned issue)\r\n * Add the ability to select which field options should be cloned \r\n * Etc...\r\n\r\nHopefully you get the idea.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwb42f:","customfield_10651":null,"customfield_14734":"1|hwa2jr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwnocn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg9dr:","customfield_10653":null,"customfield_10401":null,"summary":"Allow different \"Clone 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We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"474725","self":"https://jira.atlassian.com/rest/api/2/issueLink/474725","inwardIssue":{"id":"816030","key":"JRASERVER-65574","self":"https://jira.atlassian.com/rest/api/2/issue/816030","fields":{"summary":"Feedback on Project Level 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-43683].\n  {panel}\n\nAt the moment, to add/edit component will require Project Administrator permission. This request is to separate this permission then add additional Component Management permission in Permission Scheme, allowing admins assign user to manage components but not the entire project.\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxsthj:","customfield_10651":null,"customfield_14734":"1|hxslvz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxv8jj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxslvr:","customfield_10653":null,"customfield_10401":null,"summary":"Separate Project permissions for Component Management","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2144695","self":"https://jira.atlassian.com/rest/api/latest/issue/2144695","key":"JRASERVER-79394","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":19.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115405","id":"115405","name":"10.3.18","archived":false,"released":true,"releaseDate":"2026-03-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/115307","id":"115307","name":"10.3.19","archived":false,"released":true,"releaseDate":"2026-04-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mminns","name":"mminns","key":"mminns","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mminns&avatarId=5775235","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mminns&avatarId=5775235","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mminns&avatarId=5775235","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mminns&avatarId=5775235"},"displayName":"minnsey","active":true,"timeZone":"Australia/Sydney"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13031","value":"S","id":"13031","disabled":false},"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/36920","id":"36920","name":"Troubleshooting and Support Tools (ATST)","description":"Component is excluded for Server DoS work. 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Issue Summary\r\n\r\nDuring Jira Data Center upgrades to 10.3 or higher, Jira may fail to start or experience extreme startup delays due to a Java heap space OutOfMemoryError. The problem occurs in an Active Objects (AO) upgrade task within the Atlassian Troubleshooting and Support Tools (ATST) plugin: {{{}AODataCacheSchemaFixUpgradeTask{}}}.\r\n\r\nThis task attempts to load the entire {{AO_4789DD_DCDP_HI_CACHE}} table into memory. On large enterprise instances where this diagnostics cache contains millions of rows, the AO upgrade exhausts the JVM heap and causes a “GC death spiral” or {{java.lang.OutOfMemoryError: Java heap space}} in the {{active-objects-init}} / I/O dispatcher threads. As a result, the upgrade either never completes or takes an unacceptably long time, blocking production upgrades.\r\n\r\nThe only viable remediation today is a DBA‑level manual truncation of the cache table before/during the upgrade, which is documented in the internal KB above.\r\nh3. Steps to Reproduce\r\n * Start from a Jira Data Center 10.3.16 instance with ATST enabled.\r\n\r\n * Allow the ATST health indicator cache to grow until {{AO_4789DD_DCDP_HI_CACHE}} contains several million rows (large, long‑running production instance).\r\n\r\n * Upgrade Jira to a later 10.x version where the AO task {{AODataCacheSchemaFixUpgradeTask}} is introduced.\r\n\r\n * Start Jira and wait for the application to run plugin/AO upgrade tasks.\r\n\r\n * Depending on Heap size and table size, you can bbserve Jira entering prolonged startup / “GC death spiral” and failing with {{java.lang.OutOfMemoryError}} while the AO upgrade is operating on {{{}AO_4789DD_DCDP_HI_CACHE{}}}.\r\n\r\nh3. Expected Results\r\n * Jira upgrade should complete successfully without exhausting heap memory, regardless of the size of the ATST diagnostics cache table.\r\n\r\n * The AO upgrade task should process {{AO_4789DD_DCDP_HI_CACHE}} in a memory‑safe manner (e.g., paginated / streaming reads, or safe cleanup/compaction of old data) and not require manual database intervention.\r\n\r\nh3. Actual Results\r\n\r\nDuring startup on the upgraded version, Jira:\r\n * Spends a long time in AO initialization / plugin upgrade.\r\n * Eventually hits {{java.lang.OutOfMemoryError: Java heap space}} in {{active-objects-init}} (or related I/O dispatcher threads).\r\n * May never complete startup without manual DBA action.\r\n * Within the heapdump if captured, we see this. The dominator tree shows that objects retained by {{java.lang.Thread}} account for the majority of the heap. From the stack traces, we can see that the {{active-objects-init-0}} thread is running the following AO upgrade task during startup:\r\n ** \r\n{code:java}\r\ncom.atlassian.troubleshooting.dcdp.transfer.data.cache.ao.AODataCacheSchemaFixUpgradeTask.upgrade(...) {code}\r\n\r\nh3. Workaround\r\n * Stop Jira on all nodes.\r\n * Take a full database backup.\r\n * (Optional) Backup the table to a non‑AO name:\r\n\r\n{code:java}\r\nCREATE TABLE BACKUP_DCDP_HI_CACHE AS SELECT * FROM AO_4789DD_DCDP_HI_CACHE;{code}\r\n\r\n * Truncate the ATST cache table:\r\n\r\n{code:java}\r\nTRUNCATE TABLE AO_4789DD_DCDP_HI_CACHE;{code}\r\n\r\n * Start Jira again and confirm that the AO upgrade task completes and Jira starts successfully.\r\n * The table will be repopulated automatically with fresh transient diagnostics data after startup.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4oduf:","customfield_14734":"1|i4oe0n:","customfield_10651":null,"customfield_14731":"1|i4n7i4:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4oe0f:","customfield_12830":null,"customfield_10401":null,"summary":"Jira DC 10.3+ upgrade can fail with OutOfMemoryError when ATST AO_4789DD_DCDP_HI_CACHE table is large","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1368253","self":"https://jira.atlassian.com/rest/api/latest/issue/1368253","key":"JRASERVER-69906","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":19.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"448792","self":"https://jira.atlassian.com/rest/api/2/issueLink/448792","outwardIssue":{"id":"1805850","key":"JRACLOUD-77401","self":"https://jira.atlassian.com/rest/api/2/issue/1805850","fields":{"summary":"Allow 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Problem Definition\r\nWhen a dashboard is accidentally deleted, it's no longer possible to restore it. \r\nh3. Suggested Solution\r\nTrash the dashboard and give the dashboard owner or the Jira admin the possibility to restore it or permanently delete it. \r\nh3. Workaround\r\nNone","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i130sf:","customfield_10651":null,"customfield_14734":"1|i130x3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i12xhj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i130wv:","customfield_10653":null,"customfield_10401":null,"summary":"Allow users or admins to restore deleted dashboards","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1599021","self":"https://jira.atlassian.com/rest/api/latest/issue/1599021","key":"JRASERVER-71354","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.13,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":9.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/90429","id":"90429","description":"","name":"7.13.12","archived":false,"released":true,"releaseDate":"2020-01-20"},{"self":"https://jira.atlassian.com/rest/api/2/version/91290","id":"91290","name":"8.5.4","archived":false,"released":true,"releaseDate":"2020-03-19"}],"customfield_20934":null,"issuelinks":[{"id":"422230","self":"https://jira.atlassian.com/rest/api/2/issueLink/422230","inwardIssue":{"id":"1597782","key":"JRASERVER-71339","self":"https://jira.atlassian.com/rest/api/2/issue/1597782","fields":{"summary":"Add Issue Ids in the log for message, 'Unable to index custom date field', generated during reindexing","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data 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Issue Summary\r\n\r\nUsing date picker custom field with the format “YYYY/MM/DD”, and setting a date after 2039 using API call, automatically changes the year to 19XX.\r\nh3. Steps to Reproduce\r\n\r\n1. Create a date picker custom field\r\n 2. Associate the custom field with the project\r\n 3. Create a new issue\r\n 4. PUT the below API call to set the End Date as \"2040-01-01\"\r\n\r\nPUT [http://localhost:8080/rest/api/2/issue/BA-1]\r\n{code:java}\r\n{\r\n\"fields\":{\r\n\"customfield_10700\":\"2040-01-01\"\r\n}\r\n}\r\n{code}\r\n \r\n\r\nIn the UI, the representation is 01/Jan/40.  We cannot clearly identify if it is 2040 or 1940. \r\n\r\nWe also see the 19XX value when we export the issue to XML. \r\n{code}\r\n<customfieldvalues>\r\n<customfieldvalue>Mon, 1 Jan 1940 00:23:20 +0553</customfieldvalue>\r\n</customfieldvalues>\r\n</customfield>\r\n{code}\r\n\r\n\r\n But when you send a GET call for that issue, you get the result as customfield_10700\": \"1940-01-01\",\r\nh3. Expected Results\r\n\r\nKeep the correct date which was set.\r\nh3. Actual Results\r\n\r\nIt automatically set the wrong year. customfield_10700\": \"1940-01-01\",\r\nh3. Workaround\r\n\r\nNone\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i260kn:","customfield_14734":"1|i260r3:","customfield_10651":null,"customfield_14731":"1|i25o3z:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i260qv:","customfield_12830":null,"customfield_10401":null,"summary":"Using date picker custom field with the format “YYYY/MM/DD”, and setting a date after 2039 using API call, automatically changes the year to 19XX.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"25932","self":"https://jira.atlassian.com/rest/api/latest/issue/25932","key":"JRASERVER-6798","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"995","customfield_11435":"1001","customfield_11437":"1127","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"37914","customfield_11434":"907","customfield_17933":null,"labels":["JW-PLATFORM","affects-server","pm_status","pse-request","translate"],"customfield_11433":"37351","customfield_10610":103.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"200393","self":"https://jira.atlassian.com/rest/api/2/issueLink/200393","inwardIssue":{"id":"490425","key":"JRASERVER-46029","self":"https://jira.atlassian.com/rest/api/2/issue/490425","fields":{"summary":"Issue 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Improving Jira notifications\r\n * Allowing users to edit shared filters and dashboards\r\n * Mobile app for Jira Server\r\n\r\nYou can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\nJira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bbee05535340","name":"bbee05535340","key":"lagoni","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=lagoni&avatarId=6668382","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=lagoni&avatarId=6668382","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=lagoni&avatarId=6668382","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=lagoni&avatarId=6668382"},"displayName":"Lars 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-6798].\r\n  {panel}\r\n\r\nOriginal description:\r\n\r\nFrom the JIRA 3.2 Beta Release Notes:\r\n\"Continuing our commitment to a fully internationalisable issue manager, JIRA 3.2 provides the ability to translate all issue settings - i.e. Priorities, Statuses, Issue Types and Resolutions. This allows for even more complete translations to present JIRA to each user in their own chosen language.\"\r\n\r\nI still miss being able to translate the following settings before JIRA is fully internationalisable. \r\n\r\n1. Project Categories\r\n2. Issue linking\r\n3. Sub-Task Types\r\n4. Workflows (i know i can make a new workflow in a second language, but when two persons with two different languages uses the same project, the workflow will only be presented in one of the languages) and their transitions.\r\n5. Custom Fields (same problem as with workflows)\r\n6. Security Levels\r\n7. 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A person speaking only english will not be able to use it, since the workflow, the security levels and so on gives no meaning to him.\r\n\r\nDisclaimer: i haven't installed 3.2 yet, so if any of the above settings actually IS translatable, please excuse me for not being up-to-date.\r\n\r\nRegards,\r\nLars","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwgqjb:","customfield_10651":null,"customfield_14734":"1|hwa3of:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwkdlz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg9gv:","customfield_10653":null,"customfield_10401":null,"summary":"Allow admins to translate items configurable in the administration 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Issue Summary\r\n\r\nWhen the indexing thread fails to obtain the write lock for the index, it doesn't log this event. Only when the read lock timeout happens, which by default is 30 seconds, an error is logged with the timeout:\r\n\r\n{code}\r\n2020-11-10 15:28:18,570-0300 RMI TCP Connection(64290)-10.22.22.22 ERROR      [c.a.j.issue.index.DefaultIndexManager] Wait attempt timed out - waited 90000 milliseconds\r\ncom.atlassian.jira.issue.index.IndexException: Wait attempt timed out - waited 90000 milliseconds\r\n{code}\r\n\r\nWe should log when the thread fails to get the write lock even when an exclusive lock is not requested, including the thread which holds the lock. This makes the troubleshooting easier.\r\n\r\nh3. Steps to Reproduce\r\n\r\nOn environments experiencing I/O throughput problems, it has been observed this problem when large replication/reindex operations are being performed. Such as in SLA updates for JSD projects, which triggers a replication operation. The index file is locked but without analyzing the audit logs it is difficult to understand what is holding the lock for the index. \r\n\r\nh3. Expected Results\r\n\r\nWhen the index is locked and threads are unable to obtain the write lock, the thread holding the lock should be logged and an error about the index write lock failure -- not only when the timeout happens -- at *INFO* level (without requiring any debugging to be enabled). \r\n\r\nAs per JRASERVER-63188, it has been implemented logging which prints which tread is holding the write lock only when another thread wants the exclusive lock.\r\n\r\nh3. Actual Results\r\n\r\nThe thread holding the write lock is not logged.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2jorr:","customfield_10651":null,"customfield_14734":"1|i2joy7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2j8tb:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2joxz:","customfield_10653":null,"customfield_10401":null,"summary":"Jira should log the event when thread fails to obtain the write lock at INFO 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 *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-59335].\n  {panel}\n\nh3. Summary\r\n\r\nActivity Stream gadget is not visible for anonymous users (non JIRA users) on System Dashboard\r\n\r\nh3. Steps to Reproduce\r\n\r\n# Create a project and set *Browse Project* permission for {{Anyone}}\r\n# Create an issue, comment or assign so that there is an activity for that gadget\r\n# Add _Activity Stream_ gadget on _System Dashboard_\r\n\r\nh3. Actual Results\r\n\r\n_Activity Stream_ gadget is not displayed on _System Dashboard_\r\n\r\nh3. Expected Results\r\n\r\n_Activity Stream_ gadget is displayed on _System Dashboard_\r\n\r\nh3. 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Issue Summary\r\n\r\nWhen Jira is setup as a [User Server|https://confluence.atlassian.com/adminjiraserver/allowing-connections-to-jira-for-user-management-938847045.html], an error can occur causing user directory synchronization fails when Jira instance has 20 or fewer groups. The sync completes successfully when Jira has more than 20 groups.\r\nh3. Steps to Reproduce\r\n - Setup Jira DC 10.3.21+ as a User Directory (Jira User Server).\r\n - In Confluence, add Jira as a User Directory\r\n - Trigger a Full Synchronization from the Confluence User Directories page.\r\n\r\nh3. Expected Results\r\n\r\nUser directory synchronization between Confluence and Jira DC should complete successfully regardless of the number of groups configured in Jira.\r\nh3. Actual Results\r\n\r\nIn the atlassian-jira.log, you may observe the following error:\r\n{code:java}\r\nApplication name was not set as an attribute in the HttpSession\r\n{code}\r\nh3. Workaround\r\n\r\n[Add the following JVM argument to Jira's setenv file and restart services for it to take affect|https://confluence.atlassian.com/adminjiraserver/setting-properties-and-options-on-startup-938847831.html]\r\n{code:java}\r\n-Datlassian.oauth2.provider.invalidate.session.enabled=false\r\n{code}\r\n\r\nAlternatively, add more than 20-groups to your Jira environment","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q6vz:","customfield_14734":"1|i4q727:","customfield_10651":null,"customfield_14731":"1|i4p0is:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q71z:","customfield_12830":null,"customfield_10401":null,"summary":"user directory synchronization fails when Jira instance has 20 or fewer groups","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2083508","self":"https://jira.atlassian.com/rest/api/latest/issue/2083508","key":"JRASERVER-78857","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nAfter setting up a permission scheme that authorizes \"Anyone on the Web\" to \"Browse Projects\", then adding projects to that permission scheme, users are prompted to authenticate into Jira if they click on the project specific link\r\n * This can be from the Dashboard > Project Gadget\r\n * This can be from the Projects Menu > View All Projects \r\n\r\nIn previous versions of Jira (Jira 8, Jira 9), users could click on the project link and see all the issues associated to the public-project.\r\nh4. Problem Statement:\r\n\r\nAs an Administrator, I need users to be able to access publicly available projects without being prompted for authentication\r\nh3. Steps to Reproduce\r\n # Create a New Project in Jira with Sample Data\r\n # Go to Settings > Issues > Permission Schemes\r\n # Edit a Permission scheme so that the permission \"Browse Projects\" is set to the Group \"Anyone on the Web\"\r\n # Setup the project created in step-1 to use this public-permission scheme\r\n # Next, add a Project Gadget filtered to these public-projects on the system dashboard\r\n # After that, open Jira in a new session\r\n # In the new session:\r\n -- Click on the project links from the projects gadget\r\n -- Click on the projects menu option > view all projects > then click on any project\r\n\r\nh3. Expected Results\r\n\r\nAs the anonymous user, after clicking on any of the project links I should be able to view issues in the project\r\nh3. Actual Results\r\n\r\nAs the anonymous user, after clicking on any of the project links I am redirected to Jira's login page\r\n\r\nUpdated on July 29th:-\r\nSame issue is also observed post Jira version 10 when *accessing Release pages for the Projects* that are publicly accessible. \r\n<Jira-Baseurl>projects/ReleaseNote.jspa?projectId=<project-id>&version=<release note version-id>\r\n\r\nh3. Workaround\r\n\r\nAs the anonymous user, I can click on the Issues Menu > View All Issues then filter by project to find issues.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ebo7:","customfield_14734":"1|i4ebuf:","customfield_10651":null,"customfield_14731":"1|i4d590:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ebu7:","customfield_12830":null,"customfield_10401":null,"summary":"Anonymous Users Need to Authenticate to View a Public Project","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2130295","self":"https://jira.atlassian.com/rest/api/latest/issue/2130295","key":"CONFSERVER-102023","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10400","id":"10400","name":"Core - 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Issue Summary\r\n\r\nJira gadgets embedded on Confluence Data Center pages (e.g., Pie Chart, Sprint Health, Activity Stream) fail to render data when the Application Link between Confluence and Jira is configured using {*}OAuth 2.0 only{*}. While the Jira Issues Macro (JIM) works correctly with OAuth 2.0, gadgets rely on a legacy rendering engine (Apache Shindig) that is hardcoded to use OAuth 1.0, leading to authentication failures.\r\nh3. Steps to Reproduce\r\n # Install Confluence 10.2.0+ and Jira 11.3.6\r\n # Configure an Application Link between Confluence DC (10.2.x) and Jira DC (11.x) using *OAuth 2.0 only* (ensure OAuth 1.0 is disabled/removed).\r\n # Enabled debugs for following classes in Confluence and replicated the issue on 10.2.0+ and Jira 11.3.7\r\n{code:java}\r\ncom.atlassian.gadgets.renderer.internal\r\ncom.atlassian.gadgets.directory.internal.impl\r\norg.apache.shindig.gadgets\r\ncom.atlassian.confluence.extra.jira\r\ncom.atlassian.confluence.plugins.JIRA\r\ncom.atlassian.internal.integration.jira\r\n{code}\r\n\r\n # Create a Confluence page and add a Jira Gadget (e.g., Pie Chart gadget).\r\n # Attempt to configure or view the gadget as a logged-in user.\r\n\r\nh3. Expected Results\r\n\r\nThe gadget should authenticate via the OAuth 2.0 Application Link and render the requested Jira data.\r\nh3. Actual Results\r\n\r\nThe gadget fails to render, often showing a {{401 Unauthorized}} error in the UI or not retrieving any Confluence data. The underlying engine attempts to call the legacy OAuth 1.0 {{request-token}} endpoint, which Jira rejects because no OAuth 1.0 consumer key exists.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n2026-07-07 09:35:21,932 WARN [http-nio-8090-exec-106] [shindig.gadgets.oauth.OAuthResponseParams] logDetailedWarning OAuth fetch fatal error: [consumer_key_unknown,Service provider rejected request]\r\n...\r\n==== Sent request 1:\r\nPOST /jira/plugins/servlet/oauth/request-token\r\n...\r\n==== Received response 1:\r\nHTTP/1.1 401\r\nWww-Authenticate: OAuth realm=\"https%3A%2F%2Fjira-url\", oauth_problem=\"consumer_key_unknown\"\r\noauth_problem=consumer_key_unknown\r\n...\r\norg.apache.shindig.gadgets.oauth.OAuthResponseParams$OAuthRequestException: [consumer_key_unknown,Service provider rejected request]\r\n    at org.apache.shindig.gadgets.oauth.OAuthFetcher.checkForProtocolProblem(OAuthFetcher.java:846)\r\n    at org.apache.shindig.gadgets.oauth.OAuthFetcher.sendOAuthMessage(OAuthFetcher.java:585) {noformat}\r\nh3. Workaround\r\n\r\nMaintain an {*}OAuth 1.0 Application Link{*}. This ensures the legacy OAuth 1.0 consumer key required by the Shindig rendering engine is available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q4pz:","customfield_14734":"1|i4q4w7:","customfield_10651":null,"customfield_14731":"1|i4oycs:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q4vz:","customfield_12830":null,"summary":"Jira gadgets in Confluence DC fail to render when using OAuth 2.0 Application Links","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1980378","self":"https://jira.atlassian.com/rest/api/latest/issue/1980378","key":"CONFSERVER-92303","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Problem\r\n\r\nWhen using the Office Excel macro to embed a Excel file (either XLS or XLSX), customer can modify the Column and row field to remove unwanted (blank) values.\r\n\r\nThis is not working properly as it needs the  \"worksheet\" field to be modified so it actually apply.\r\n\r\n(check the attached gif for the reproduction steps)\r\nh3. Steps to Reproduce\r\n * Attach an excel file to a page\r\n * Create the Office excel macro and point it to the attached value\r\n * Modify either the Row or Column fields and save/update the page (just previweing the macro also has the issue). \r\n\r\nh3. Expected Results\r\n\r\n_The page shows the excel file with the proper row/column numbers._\r\nh3. Actual Results\r\n\r\nThe macro don't change anything.\r\nh3. Workaround\r\n # If we, after changing the row/column value, also change the \"worksheet\" field, this works\r\n # Another workaround is shared in our community thread - [The Excel macro is not honoring row and column limits|https://community.atlassian.com/forums/Confluence-questions/The-Excel-macro-is-not-honoring-row-and-column-limits/qaq-p/719749].\r\n ** Update Macro as needed.\r\n ** Go to the Attachment page of the Confluence page, Delete the Excel file.\r\n ** Click on the breadcrumb to the Confluence page. The macro should display an error. \r\n ** Drag the Excel file onto the page to upload.  The macro should automatically refresh as expected.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i36rmn:","customfield_14734":"1|i36rt3:","customfield_10651":null,"customfield_14731":"1|i3631b:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i36rsv:","customfield_12830":null,"summary":"Office macro Column and row count don't change unless \"worksheet\" value is changed","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-1649","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1777945","self":"https://jira.atlassian.com/rest/api/latest/issue/1777945","key":"CONFSERVER-67985","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Problem\r\n\r\nWhen moving a child page under parent page that has special character (double quote \", cyrillic characters or \"+\" symbol) in the title, there will be 'Error retrieving breadcrumbs' warning in the Move Page dialog box and the page will not move.\r\n\r\nWe noticed that this was twice reported but not addressed. We also notice is error in versions such as 7.11.x and 7.7.x\r\n\r\nExisting closed ticket for the same issue:\r\n\r\nCONFSERVER-32160 - Error Retrieving Breadcrumbs Warning In The Move Page Dialog Box\r\nCONFSERVER-39264 - Set Page Location broken when copying a page and parent page has quotes in title\r\nh3. Environment\r\n\r\n7.11.x, 7.7.x\r\nh3. Steps to Reproduce\r\n\r\n1. Create a page with a title containing special character or cyrillic characters such as : Учётные записи\r\n2. Create a destination page with titles such as  - \"Полезное по лицензированию Microsoft\"\r\n3. Create a child page under the page created in Step 1\r\n4. Try to move the child page to another location and there is an 'Error retrieving breadcrumbs' warning.\r\n5. Or try to move page from step 1 to page from step 2.\r\nh3. Expected Results\r\n\r\n_The page should be moved without any issues._\r\nh3. Actual Results\r\n\r\n_We receive error creating breadcrumbs error and the page is noted moved._\r\nh3. Workaround\r\n\r\n_None at this time._\r\nh3. Notes","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i301ef:","customfield_14734":"1|i301kv:","customfield_10651":null,"customfield_14731":"1|i2zefj:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i301kn:","customfield_12830":null,"summary":"Error creating breadcrumbs issue noted while trying to move page with special characters","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-1649","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2154352","self":"https://jira.atlassian.com/rest/api/latest/issue/2154352","key":"CONFSERVER-104254","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11776","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. 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Problem\r\nConfluence Data Center currently does not provide administrators with native controls to govern HTML space exports.\r\n\r\nThere are no configurable limits to prevent concurrent HTML exports, limit resource consumption, or perform resource checks before an export begins. As a result, HTML exports can consume significant temporary disk space and potentially impact node stability.\r\n\r\nh3. Suggested Solution\r\nProvide administrators with configurable controls for HTML space exports to prevent excessive resource consumption.\r\n\r\nPotential implementations could include one or more of the following:\r\n* Limit the number of concurrent HTML space exports.\r\n* Prevent concurrent HTML exports of the same space.\r\n* Allow administrators to configure limits based on export size or content volume.\r\n* Perform resource-aware admission checks (for example, available disk space) before starting an HTML export.\r\n\r\nh3. Why This Is Important\r\nHTML space exports can generate a significant amount of temporary data during the export process. Without preventative controls, large or concurrent exports may consume excessive system resources and impact the availability or stability of Confluence Data Center.\r\n\r\nProviding administrators with configurable controls would help protect production environments while still allowing HTML exports when appropriate.\r\n\r\nh3. Workaround\r\nN/A","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pwjr:","customfield_10651":null,"customfield_14734":"1|i4pwpz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4oq6s:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4pwpr:","customfield_10653":null,"summary":"Provide administrative controls for HTML space exports to prevent excessive resource consumption","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2139919","self":"https://jira.atlassian.com/rest/api/latest/issue/2139919","key":"JRASERVER-79349","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\n[Jira Calendar plugin|https://marketplace.atlassian.com/apps/293/jira-calendar-plugin]/gadget fails to render with OpenSearch, the opt-in alternative to the default Lucene search engine \r\nh3. Steps to Reproduce\r\n # Spin up a Jira DC instance version 11.3.*\r\n\r\n # Configure the application to use OpenSearch by following [this document.|https://confluence.atlassian.com/adminjiraserver112/configuring-opensearch-for-jira-1688897464.html]\r\n\r\n # *Install* “[Jira Calendar Plugin”|https://marketplace.atlassian.com/apps/293/jira-calendar-plugin] from Atlassian Marketplace.\r\n\r\n # *Create* a dashboard.\r\n\r\n # *Add* the gadget “[Jira Calendar Plugin”|https://marketplace.atlassian.com/apps/293/jira-calendar-plugin] to the dashboard.\r\n\r\nh3. Expected Results\r\n\r\nThe gadget renders data successfully.\r\nh3. Actual Results\r\n\r\n\r\n\r\nThe gadget fails to render, resulting in the following exception.\r\n\r\n\r\n\r\n!image-2026-04-02-18-51-12-757.png|width=472,height=78!\r\n\r\nThe following exception is thrown in the _atlassian-jira.log_ file:\r\n{code:java}\r\nhttp-nio-8080-exec-51 url: /jira/rest/calendar-plugin/1.0/calendar/htmlcalendar.html; user: xxxx ERROR admin 631x1424x1 14ty3i0 10.140.13.100,172.50.0.2 /rest/calendar-plugin/1.0/calendar/htmlcalendar.html [c.a.j.ext.calendar.HtmlCalendar] An error occured while the user's search was being executed. Search limit exceeded. We couldn't complete your search because it requests 2,147,483,647 results which exceeded the search platform limit of 10,000. Try refining your query or contact your Jira administrator. Repeating the same search may not work.\r\ncom.atlassian.jira.issue.search.RenderableSearchException: Search limit exceeded. We couldn't complete your search because it requests 2,147,483,647 results which exceeded the search platform limit of 10,000. Try refining your query or contact your Jira administrator. Repeating the same search may not work.\r\n {code}\r\n \r\nh3. Workaround\r\n\r\nUse Lucene instead of OpenSearch.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nmqv:","customfield_14734":"1|i4nmx3:","customfield_10651":null,"customfield_14731":"1|i4mgek:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nmwv:","customfield_12830":null,"customfield_10401":null,"summary":"Jira Calendar plugin/gadget fails to render with 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Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":11.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=khannon","name":"khannon","key":"khannon","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=khannon&avatarId=2479346","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=khannon&avatarId=2479346","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=khannon&avatarId=2479346","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=khannon&avatarId=2479346"},"displayName":"Keri Duthie","active":false,"timeZone":"America/Chicago"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=khannon","name":"khannon","key":"khannon","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=khannon&avatarId=2479346","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=khannon&avatarId=2479346","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=khannon&avatarId=2479346","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=khannon&avatarId=2479346"},"displayName":"Keri Duthie","active":false,"timeZone":"America/Chicago"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-63317/votes","votes":226,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-63317/watchers","watchCount":108,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2016-11-24T18:14:00.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hydwxr:","updated":"2026-07-17T07:20:40.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-63317].\n  {panel}\n\nh3. Problem Definition\r\nCurrently JIRA has many System Filters which are shown per project and easily switched between from the sidebar of a project.  As an administrator, I would like specific filters to be shown on a per project basis.\r\n\r\nh3. Suggested Solution\r\nAllow administrators the ability to control which filters are included for each project, including adding my own custom filters shared with this project and to be switchable from the switch filter drop-down menu.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hydyh3:","customfield_10651":null,"customfield_14734":"1|hydwyn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyeuvj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hydwyf:","customfield_10653":null,"customfield_10401":null,"summary":"As an administrator, I would like to customize and add to the System Filters available for each project","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1584356","self":"https://jira.atlassian.com/rest/api/latest/issue/1584356","key":"JRASERVER-71251","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.2,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["ACE-8881","whl-fy24q3","whl-fy24q4","whl-fy25q1","whl-fy25q2","whl-fy25q3","whl-fy25q4","whl-fy25q4-20","whl-fy26q2","whl-fy26q2-20","whl-fy26q3","whl-fy26q3-20","whl-fy26q4","whl-fy26q4-20"],"customfield_11433":"9223372036854775807","customfield_10610":37.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/99495","id":"99495","description":"","name":"8.20.8","archived":false,"released":true,"releaseDate":"2022-04-20"},{"self":"https://jira.atlassian.com/rest/api/2/version/109304","id":"109304","description":"","name":"9.12.15","archived":false,"released":true,"releaseDate":"2024-11-06"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10125","id":"10125","name":"User Management - Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":25.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=vshanmugam","name":"vshanmugam","key":"vshanmugam","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=vshanmugam&avatarId=5821633","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=vshanmugam&avatarId=5821633","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=vshanmugam&avatarId=5821633","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=vshanmugam&avatarId=5821633"},"displayName":"Vicknesh Shanmugam","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=vshanmugam","name":"vshanmugam","key":"vshanmugam","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=vshanmugam&avatarId=5821633","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=vshanmugam&avatarId=5821633","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=vshanmugam&avatarId=5821633","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=vshanmugam&avatarId=5821633"},"displayName":"Vicknesh Shanmugam","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71251/votes","votes":17,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71251/watchers","watchCount":16,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2020-07-02T17:04:29.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i23id3:","updated":"2026-07-17T06:56:33.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nJira 8.7 introduces [Anonymizing users|https://confluence.atlassian.com/adminjiraserver087/anonymizing-users-998871741.html] where admins can anonymize specific users.\r\n\r\n\r\nh3. Steps to Reproduce\r\nAnonymize a user/s according to the steps in [Anonymizing users - anonymizing a user|https://confluence.atlassian.com/adminjiraserver/anonymizing-users-992677655.html#Anonymizingusers-anonymizeAnonymizingauser].\r\n\r\nh3. Expected Results\r\nThe user/s are anonymized.\r\n\r\nh3. Actual Results\r\n\r\nIn some Jira instances where there are a large number of issues & customfields, the anonymizing user can be slow. This is due to the query executed by the anonymized user function is slow. \r\n\r\nIn these cases, the slow performance of the query used on the database to run the anonymization causes the operation to time out. A sample entry such as below can be found in the application log file.\r\n{code}\r\n<timestamp> <http-thread> ERROR <username> <session> <hostname> /rest/api/2/user/anonymization [c.a.j.user.anonymize.UserPropertyChangeManager] Exception during getting affected entities for handler: com.atlassian.jira.user.anonymize:mention-username-change-handler\r\ncom.querydsl.core.QueryException: Caught PSQLException for select count(distinct ISSUE.id)\r\nfrom public.jiraissue ISSUE\r\nleft join public.customfieldvalue CUSTOM_FIELD_VALUE\r\non ISSUE.id = CUSTOM_FIELD_VALUE.issue\r\nleft join public.customfield CUSTOM_FIELD\r\non CUSTOM_FIELD.id = CUSTOM_FIELD_VALUE.customfield\r\nwhere ISSUE.environment like ? or ISSUE.description like ? or CUSTOM_FIELD.customfieldtypekey in (?, ?) and (CUSTOM_FIELD_VALUE.stringvalue like ? or CUSTOM_FIELD_VALUE.textvalue like ?)\r\n        at com.querydsl.sql.DefaultSQLExceptionTranslator.translate(DefaultSQLExceptionTranslator.java:50)\r\n        at com.querydsl.sql.Configuration.translate(Configuration.java:459)\r\n        at com.querydsl.sql.AbstractSQLQuery.unsafeCount(AbstractSQLQuery.java:627)\r\n        at com.querydsl.sql.AbstractSQLQuery.fetchCount(AbstractSQLQuery.java:132)\r\n        at com.atlassian.jira.user.anonymize.handlers.username.mention.issue.GetIssueWithCustomfieldsAffectedEntities.lambda$getAffectedEntitiesCount$0(GetIssueWithCustomfieldsAffectedEntities.java:35)\r\n        at com.atlassian.jira.database.DefaultQueryDslAccessor.lambda$executeQuery$0(DefaultQueryDslAccessor.java:68)\r\n        at com.atlassian.jira.database.DatabaseAccessorImpl.lambda$runInTransaction$0(DatabaseAccessorImpl.java:105)\r\n        at com.atlassian.jira.database.DatabaseAccessorImpl.executeQuery(DatabaseAccessorImpl.java:74)\r\n        at com.atlassian.jira.database.DatabaseAccessorImpl.runInTransaction(DatabaseAccessorImpl.java:100)\r\n        at com.atlassian.jira.database.DefaultQueryDslAccessor.executeQuery(DefaultQueryDslAccessor.java:67)\r\n        at com.atlassian.jira.user.anonymize.handlers.username.mention.issue.GetIssueWithCustomfieldsAffectedEntities.getAffectedEntitiesCount(GetIssueWithCustomfieldsAffectedEntities.java:21)\r\n        at com.atlassian.jira.user.anonymize.handlers.username.mention.MentionsGetAffectedEntitiesCommand.getAffectedEntities(MentionsGetAffectedEntitiesCommand.java:15)\r\n        at com.atlassian.jira.user.anonymize.handlers.username.mention.MentionUsernameChangeHandler.lambda$getAffectedEntities$0(MentionUsernameChangeHandler.java:35)\r\n...com.atlassian.jira.user.anonymize.handlers.username.mention.MentionUsernameChangeHandler.getAffectedEntities(MentionUsernameChangeHandler.java:36)\r\n        at com.atlassian.jira.user.anonymize.handlers.username.mention.MentionUsernameChangeHandler.getAffectedEntities(MentionUsernameChangeHandler.java:17)\r\n        at com.atlassian.jira.user.anonymize.UserPropertyChangeManager.lambda$getAffectedEntitiesFromHandler$2(UserPropertyChangeManager.java:147)\r\n        at com.atlassian.jira.user.anonymize.UserPropertyChangeManager.retryOnException(UserPropertyChangeManager.java:211)\r\n        at com.atlassian.jira.user.anonymize.UserPropertyChangeManager.getAffectedEntitiesFromHandler(UserPropertyChangeManager.java:147)\r\n        at com.atlassian.jira.user.anonymize.UserPropertyChangeManager.getAffectedEntities(UserPropertyChangeManager.java:72)\r\n        at com.atlassian.jira.user.anonymize.UserPropertyChangeService.getAffectedEntitiesFromHandlers(UserPropertyChangeService.java:195)\r\n        at com.atlassian.jira.user.anonymize.UserPropertyChangeService.getAffectedEntities(UserPropertyChangeService.java:184)\r\n        at com.atlassian.jira.user.anonymize.operations.UserNameChangePluginPointsOperationStep.getAffectedEntities(UserNameChangePluginPointsOperationStep.java:96)\r\n        at com.atlassian.jira.user.anonymize.DefaultAnonymizeUserService.getAffectedEntities(DefaultAnonymizeUserService.java:275)\r\n        at com.atlassian.jira.user.anonymize.DefaultAnonymizeUserService.validate(DefaultAnonymizeUserService.java:207)\r\n        at com.atlassian.jira.user.anonymize.DefaultAnonymizeUserService.preValidateAnonymize(DefaultAnonymizeUserService.java:72)\r\n ...\r\nCaused by: org.postgresql.util.PSQLException: An I/O error occurred while sending to the backend.\r\n        at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:349)\r\n        at org.postgresql.jdbc.PgStatement.executeInternal(PgStatement.java:481)\r\n        at org.postgresql.jdbc.PgStatement.execute(PgStatement.java:401)\r\n        at org.postgresql.jdbc.PgPreparedStatement.executeWithFlags(PgPreparedStatement.java:164)\r\n        at org.postgresql.jdbc.PgPreparedStatement.executeQuery(PgPreparedStatement.java:114)\r\n        at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:83)\r\n        at com.atlassian.jira.ofbiz.sql.PreparedStatementWrapper.executeQuery(PreparedStatementWrapper.java:42)\r\n        at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeQuery$5(DiagnosticPreparedStatement.java:59)\r\n        at com.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:70)\r\n        at com.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:55)\r\n        at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeQuery(DiagnosticPreparedStatement.java:59)\r\n        at com.querydsl.sql.AbstractSQLQuery.unsafeCount(AbstractSQLQuery.java:616)\r\n        ... 350 more\r\nCaused by: java.net.SocketTimeoutException: Read timed out\r\n        at java.net.SocketInputStream.socketRead0(Native Method)\r\n        at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)\r\n        at java.net.SocketInputStream.read(SocketInputStream.java:171)\r\n        at java.net.SocketInputStream.read(SocketInputStream.java:141)\r\n        at org.postgresql.core.VisibleBufferedInputStream.readMore(VisibleBufferedInputStream.java:161)\r\n        at org.postgresql.core.VisibleBufferedInputStream.ensureBytes(VisibleBufferedInputStream.java:113)\r\n        at org.postgresql.core.VisibleBufferedInputStream.read(VisibleBufferedInputStream.java:73)\r\n        at org.postgresql.core.PGStream.receiveChar(PGStream.java:443)\r\n        at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2056)\r\n        at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:322)\r\n        ... 362 more\r\n{code}\r\n\r\nh3. Workaround\r\nIf there was a recent change or upgrade in the database, it would be worth running an update statistics, or a [vacuum analyze if its a PSQL database|https://confluence.atlassian.com/kb/optimize-and-improve-postgresql-performance-with-vacuum-analyze-and-reindex-885239781.html] to improve overall database performance.\r\nOtherwise, there are no known other workarounds yet. New workaround steps will be added as they are discovered.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i23i7r:","customfield_14734":"1|i23ie7:","customfield_10651":null,"customfield_14731":"1|i236g7:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i23idz:","customfield_12830":null,"customfield_10401":null,"summary":"Slow database query with Anonymising User preventing user from being anonymised","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1433159","self":"https://jira.atlassian.com/rest/api/latest/issue/1433159","key":"JRASERVER-70186","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"407145","self":"https://jira.atlassian.com/rest/api/2/issueLink/407145","outwardIssue":{"id":"648862","key":"JRASERVER-63317","self":"https://jira.atlassian.com/rest/api/2/issue/648862","fields":{"summary":"As an administrator, I would like to customize and add to the System Filters available for each project","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43391","id":"43391","name":"Navigation - Filters"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7139c4352b13","name":"7139c4352b13","key":"vlskrbek","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=vlskrbek&avatarId=6244254","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=vlskrbek&avatarId=6244254","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=vlskrbek&avatarId=6244254","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=vlskrbek&avatarId=6244254"},"displayName":"Vladimir","active":true,"timeZone":"Europe/Prague"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7139c4352b13","name":"7139c4352b13","key":"vlskrbek","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=vlskrbek&avatarId=6244254","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=vlskrbek&avatarId=6244254","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=vlskrbek&avatarId=6244254","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=vlskrbek&avatarId=6244254"},"displayName":"Vladimir","active":true,"timeZone":"Europe/Prague"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-70186/votes","votes":10,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-70186/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2019-10-29T13:55:46.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i1dtjz:","updated":"2026-07-17T06:56:22.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"Hi,\r\n\r\nI know there is already some suggestions about the system filters and hiding. Mainly the reason is that when you do not use resolution then you get the error for example for \"Open Issues\". I think this is a bug and should be fixed.\r\n\r\nBut my suggestion is about the system filters itself. And I would like not only hide them but also edit or set or change its jql definition. So the administrator can customize them.\r\n\r\nThe main reason is the user experiance with Jira so the user do not see any messed filters that are not relevant even that make some error!\r\n\r\nIf the user open Filters then there is a list of system filters that are not relevant for custom projects. \r\n Pretend for example filter \"Done issues\". It has this jql definition: \r\n \"statusCategory = Done order by updated DESC\"\r\n\r\nand for our project this is irrelevant because our issues that are \"Done\" are not ony that with \"statusCategory = Done\" but also that with custom field \"MyTypeClose\" set to \"Fine\".\r\n\r\nSo our jql definition should look like: \"\r\n statusCategory = Done and MyTypeClose = Fine order by updated DESC\r\n\r\nIf there will be possible to edit the definition of system filters then then a lot of users can do anything with filters and they can fix its error with resolution and also others can set their own filter for all system filters. This would be very nice because then the Jira will again be more customizable and nice :).\r\n\r\nSo my solution and suggestion is:\r\n 1) please make editable the system filter defintion\r\n - either on the whole jira\r\n - or on the project level\r\n\r\n2) please make possible to hide the system filters\r\n - as in here: https://jira.atlassian.com/browse/JRASERVER-63317\r\n\r\n \r\n\r\nPlease others see this suggestion and if you would like to have it vote for it. \r\n\r\n \r\n\r\nBest Regards","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1dtgv:","customfield_10651":null,"customfield_14734":"1|i1dtl3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1doif:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1dtkv:","customfield_10653":null,"customfield_10401":null,"summary":"Edit, set, change jql definition or hide the system filters","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2034982","self":"https://jira.atlassian.com/rest/api/latest/issue/2034982","key":"JRASERVER-77905","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.12,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB3"],"customfield_11433":"9223372036854775807","customfield_10610":23.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/108206","id":"108206","description":"","name":"9.12.10","archived":false,"released":true,"releaseDate":"2024-05-22"}],"customfield_20934":null,"issuelinks":[{"id":"518754","self":"https://jira.atlassian.com/rest/api/2/issueLink/518754","outwardIssue":{"id":"1967775","key":"JRASERVER-76237","self":"https://jira.atlassian.com/rest/api/2/issue/1967775","fields":{"summary":"Index catch-up of Comments and Worklogs isn't multi-threaded during Jira startup","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55609","id":"55609","name":"Data Center - Index"},{"self":"https://jira.atlassian.com/rest/api/2/component/43408","id":"43408","name":"Indexing"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":8.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=5fb7769fcbc7","name":"5fb7769fcbc7","key":"JIRAUSER4683902","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4683902&avatarId=5806888","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4683902&avatarId=5806888","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4683902&avatarId=5806888","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4683902&avatarId=5806888"},"displayName":"Allan Gandelman","active":true,"timeZone":"America/Bahia"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=5fb7769fcbc7","name":"5fb7769fcbc7","key":"JIRAUSER4683902","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4683902&avatarId=5806888","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4683902&avatarId=5806888","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4683902&avatarId=5806888","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4683902&avatarId=5806888"},"displayName":"Allan Gandelman","active":true,"timeZone":"America/Bahia"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77905/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77905/watchers","watchCount":6,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-07-23T14:19:19.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i46hef:","updated":"2026-07-17T06:56:22.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nWhen Jira starts up without an index or after a full reindex, it restores the issue index snapshot from the shared home.\r\n\r\nThe snapshot doesn't contain the shared entity index (that contains the filters) so it does a full shared entity reindex that is single-threaded, using {{NodeReindexServiceThread:thread-0}}\r\n\r\nh3. Steps to Reproduce\r\n # Create tens of thousands of filters\r\n # Either start Jira without an index or run a full reindex\r\n\r\nh3. Expected Results\r\nThe index snapshot restore happens quickly.\r\n\r\nh3. Actual Results\r\nFor customers with many filters, we see that the INDEX-FIXER gets stuck for some minutes. In this example, it takes 12 minutes:\r\n{code}\r\n2024-07-13 09:39:42,696-0500 NodeReindexServiceThread:thread-0 INFO      [c.a.j.index.ha.DefaultIndexRecoveryManager] [INDEX-FIXER] Recovering - 99% complete... Done catching up\r\n2024-07-13 09:51:36,083-0500 NodeReindexServiceThread:thread-0 INFO      [c.a.j.index.ha.DefaultIndexRecoveryManager] [INDEX-FIXER] Recovering - 100% complete... Recovered all indexes\r\n{code}\r\n\r\nDuring this time, {{NodeReindexServiceThread:thread-0}} remains in this stack:\r\n{noformat}\r\n(trimmed DB stack)\r\ncom.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeQuery(DiagnosticPreparedStatement.java:59)\r\norg.ofbiz.core.entity.jdbc.SQLProcessor.executeQuery(SQLProcessor.java:543)\r\norg.ofbiz.core.entity.GenericDAO.createEntityListIterator(GenericDAO.java:882)\r\norg.ofbiz.core.entity.GenericDAO.selectListIteratorByCondition(GenericDAO.java:862)\r\norg.ofbiz.core.entity.GenericDAO.selectByAnd(GenericDAO.java:734)\r\norg.ofbiz.core.entity.GenericHelperDAO.findByAnd(GenericHelperDAO.java:166)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:913)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:891)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:860)\r\ncom.atlassian.jira.ofbiz.DefaultOfBizDelegator.findByAnd(DefaultOfBizDelegator.java:83)\r\ncom.atlassian.jira.ofbiz.WrappingOfBizDelegator.findByAnd(WrappingOfBizDelegator.java:62)\r\ncom.atlassian.jira.sharing.OfBizSharePermissionStore.getSharePermissions(OfBizSharePermissionStore.java:46)\r\ncom.atlassian.jira.sharing.CachingSharePermissionStore.loadSharePermissions(CachingSharePermissionStore.java:166)\r\ncom.atlassian.jira.sharing.CachingSharePermissionStore$$Lambda$838/0x00007f3bf30e24b0.load(Unknown Source)\r\ncom.atlassian.cache.ehcache.wrapper.ValueProcessorAtlassianCacheLoaderDecorator.load(ValueProcessorAtlassianCacheLoaderDecorator.java:26)\r\ncom.atlassian.cache.ehcache.LoadingCache.getFromLoader(LoadingCache.java:174)\r\ncom.atlassian.cache.ehcache.LoadingCache$$Lambda$567/0x00007f3c686ee058.apply(Unknown Source)\r\ncom.atlassian.cache.ehcache.SynchronizedLoadingCacheDecorator.synchronizedLoad(SynchronizedLoadingCacheDecorator.java:29)\r\ncom.atlassian.cache.ehcache.LoadingCache.loadValueAndReleaseLock(LoadingCache.java:142)\r\ncom.atlassian.cache.ehcache.LoadingCache.get(LoadingCache.java:121)\r\ncom.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:107)\r\ncom.atlassian.cache.impl.metrics.InstrumentedCache.get(InstrumentedCache.java:72)\r\ncom.atlassian.jira.cache.stats.CacheWithStats.get(CacheWithStats.java:46)\r\ncom.atlassian.jira.sharing.CachingSharePermissionStore.getSharePermissions(CachingSharePermissionStore.java:57)\r\ncom.atlassian.jira.sharing.DefaultShareManager.getSharePermissions(DefaultShareManager.java:46)\r\ncom.atlassian.jira.issue.search.DefaultSearchRequestManager.setSharePermissions(DefaultSearchRequestManager.java:324)\r\ncom.atlassian.jira.issue.search.DefaultSearchRequestManager$$Lambda$843/0x00007f3bf2e728d0.apply(Unknown Source)\r\ncom.atlassian.jira.util.collect.TransformingEnclosedIterable.lambda$foreach$0(TransformingEnclosedIterable.java:26)\r\ncom.atlassian.jira.util.collect.TransformingEnclosedIterable$$Lambda$8219/0x00007f2db77bd0b0.consume(Unknown Source)\r\ncom.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:39)\r\ncom.atlassian.jira.util.collect.CloseableIterator$Functions.foreach(CloseableIterator.java:50)\r\ncom.atlassian.jira.ofbiz.DatabaseIterable.foreach(DatabaseIterable.java:39)\r\ncom.atlassian.jira.util.collect.TransformingEnclosedIterable.foreach(TransformingEnclosedIterable.java:26)\r\ncom.atlassian.jira.sharing.index.DefaultSharedEntityIndexManager.reIndex(DefaultSharedEntityIndexManager.java:124)\r\ncom.atlassian.jira.sharing.index.DefaultSharedEntityIndexManager.reIndexAll(DefaultSharedEntityIndexManager.java:93)\r\ncom.atlassian.jira.sharing.index.DefaultSharedEntityIndexManager.reIndexAll(DefaultSharedEntityIndexManager.java:83)\r\ncom.atlassian.jira.index.ha.DefaultIndexRecoveryManager$ReplaceIndexRunner.run(DefaultIndexRecoveryManager.java:503)\r\ncom.atlassian.jira.util.thread.JiraThreadLocalUtils.lambda$wrap$1(JiraThreadLocalUtils.java:156)\r\ncom.atlassian.jira.util.thread.JiraThreadLocalUtils$$Lambda$928/0x00007f3bf22e8840.run(Unknown Source)\r\ncom.atlassian.jira.issue.index.DefaultIndexManager.withReindexLock(DefaultIndexManager.java:432)\r\njdk.internal.reflect.NativeMethodAccessorImpl.invoke0(java.base@11.0.23/Native Method)\r\njdk.internal.reflect.NativeMethodAccessorImpl.invoke(java.base@11.0.23/NativeMethodAccessorImpl.java:62)\r\njdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(java.base@11.0.23/DelegatingMethodAccessorImpl.java:43)\r\njava.lang.reflect.Method.invoke(java.base@11.0.23/Method.java:566)\r\ncom.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:38)\r\ncom.sun.proxy.$Proxy71.withReindexLock(Unknown Source)\r\ncom.atlassian.jira.index.ha.DefaultIndexRecoveryManager.recoverIndexFromBackup(DefaultIndexRecoveryManager.java:171)\r\n...\r\n{noformat}\r\n\r\nAlso, because the reindex uses {{com.atlassian.jira.issue.index.DefaultIndexManager.withReindexLock}} we see several threads that time out when waiting for the index lock:\r\n{code}\r\n2024-07-13 09:39:56,017-0500 https-jsse-nio-8443-exec-209 url: /rest/greenhopper/1.0/sprintquery/58919; user: myuser ERROR myuser 579x13391640x2 2664fv 10.0.0.10 /rest/greenhopper/1.0/sprintquery/1234 [c.a.j.issue.index.DefaultIndexManager] Wait attempt timed out - waited 30000 milliseconds\r\ncom.atlassian.jira.issue.index.IndexException: Wait attempt timed out - waited 30000 milliseconds\r\n\tat com.atlassian.jira.issue.index.DefaultIndexManager.obtain(DefaultIndexManager.java:966)\r\n2024-07-13 09:39:56,098-0500 https-jsse-nio-8443-exec-209 url: /rest/greenhopper/1.0/sprintquery/58919; user: myuser ERROR myuser 579x13391640x2 2664fv 10.0.0.10 /rest/greenhopper/1.0/sprintquery/1234 [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null\r\ncom.atlassian.jira.issue.index.SearchUnavailableException\r\n\tat com.atlassian.jira.issue.index.DefaultIndexManager.getEntitySearcher(DefaultIndexManager.java:1021)\r\n{code}\r\n\r\nIn other nodes, we can see that index replication fails because of this:\r\n{noformat}\r\n2024-07-13 09:43:23,552-0500 localq-reader-111 WARN      [c.a.j.c.distribution.localq.LocalQCacheOpReader] [LOCALQ] [VIA-COPY] Runtime exception: UnrecoverableFailure occurred when processing: LocalQCacheOp{cacheName='com.atlassian.jira.cluster.dbr.DBRMessage', action=PUT, key=DBR, value == null ? false, replicatePutsViaCopy=true, creationTimeInMillis=1720881798527} from cache replication queue: [queueId=queue_node2_0_78882aaeb08e9a4c81687b5de2add74f_put, queuePath=/opt/atlassian/application-data/jira/localq/queue_node2_0_78882aaeb08e9a4c81687b5de2add74f_put], failuresCount: 1/1, error: java.rmi.UnmarshalException: Error unmarshaling return header; nested exception is: \r\n    \tjava.net.SocketTimeoutException: Read timed out\r\n2024-07-13 09:43:23,552-0500 localq-reader-111 ERROR      [c.a.j.c.distribution.localq.LocalQCacheOpReader] [LOCALQ] [VIA-COPY] Abandoning sending: LocalQCacheOp{cacheName='com.atlassian.jira.cluster.dbr.DBRMessage', action=PUT, key=DBR, value == null ? false, replicatePutsViaCopy=true, creationTimeInMillis=1720881798527} from cache replication queue: [queueId=queue_node2_0_78882aaeb08e9a4c81687b5de2add74f_put, queuePath=/opt/atlassian/application-data/jira/localq/queue_node2_0_78882aaeb08e9a4c81687b5de2add74f_put], failuresCount: 1/1. Removing from queue. Error: java.rmi.UnmarshalException: Error unmarshaling return header; nested exception is: \r\n    \tjava.net.SocketTimeoutException: Read timed out\r\ncom.atlassian.jira.cluster.distribution.localq.LocalQCacheOpSender$UnrecoverableFailure: java.rmi.UnmarshalException: Error unmarshaling return header; nested exception is: \r\n\tjava.net.SocketTimeoutException: Read timed out\r\n\tat com.atlassian.jira.cluster.distribution.localq.rmi.LocalQCacheOpRMISender.send(LocalQCacheOpRMISender.java:90)\r\n\tat com.atlassian.jira.cluster.distribution.localq.LocalQCacheOpReader.run(LocalQCacheOpReader.java:96)\r\n...\r\nCaused by: java.net.SocketTimeoutException: Read timed out\r\n\tat java.base/java.net.SocketInputStream.socketRead0(Native Method)\r\n\tat java.base/java.net.SocketInputStream.socketRead(SocketInputStream.java:115)\r\n{noformat}\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available\r\n\r\nAs mitigation, you can:\r\n* Make sure the index in the {{sharepermissions}} table is optimized;\r\n* Avoid running full reindex during business hours","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i46h9b:","customfield_14734":"1|i46hfj:","customfield_10651":null,"customfield_14731":"1|i45b30:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i46hfb:","customfield_12830":null,"customfield_10401":null,"summary":"Search Request (filter) catch up isn't multi-threaded when restoring snapshot","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2008211","self":"https://jira.atlassian.com/rest/api/latest/issue/2008211","key":"JRASERVER-77624","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.07,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY24RRD"],"customfield_11433":"9223372036854775807","customfield_10610":7.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/105816","id":"105816","description":"","name":"9.7.2","archived":false,"released":true,"releaseDate":"2023-08-22"},{"self":"https://jira.atlassian.com/rest/api/2/version/107309","id":"107309","description":"","name":"9.12.6","archived":false,"released":true,"releaseDate":"2024-04-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/107791","id":"107791","description":"","name":"9.15.1","archived":false,"released":true,"releaseDate":"2024-03-20"},{"self":"https://jira.atlassian.com/rest/api/2/version/111093","id":"111093","description":"","name":"10.3.6","archived":false,"released":true,"releaseDate":"2025-05-07"}],"customfield_20934":null,"issuelinks":[{"id":"535399","self":"https://jira.atlassian.com/rest/api/2/issueLink/535399","inwardIssue":{"id":"2076295","key":"JRASERVER-78765","self":"https://jira.atlassian.com/rest/api/2/issue/2076295","fields":{"summary":"Issue Screen drop-down buttons automatically scrolls and jumps down to the bottom on Firefox and Safari","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13031","value":"S","id":"13031","disabled":false},"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13090","id":"13090","name":"Issue - View Issue"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":8.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cpostma%40atlassian.com","name":"cpostma@atlassian.com","key":"JIRAUSER4545320","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4545320&avatarId=5812497","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4545320&avatarId=5812497","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4545320&avatarId=5812497","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4545320&avatarId=5812497"},"displayName":"Conny Postma","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cpostma%40atlassian.com","name":"cpostma@atlassian.com","key":"JIRAUSER4545320","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4545320&avatarId=5812497","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4545320&avatarId=5812497","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4545320&avatarId=5812497","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4545320&avatarId=5812497"},"displayName":"Conny Postma","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77624/votes","votes":8,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77624/watchers","watchCount":15,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-04-11T12:04:17.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i42113:","updated":"2026-07-17T06:56:02.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAny Jira page that contains an AUI dropdown menu will scroll multiple lines when opening the menu. This affects Safari and Chrome-based web browsers.\r\n\r\nThis behavior is happening for every AUI dropdown inside Jira. The dropdowns at the top of the description text editor can be used as an example. \r\n\r\nIf using the issue view on the Backlog or Sprint/Kanban page this issue is more dominant.\r\n\r\nThis is reproducible on Data Center: (yes) \r\nh3. Steps to Reproduce\r\n # Create a new Jira issue\r\n #  Resize your browser window using [https://howbigismybrowser.com/] to around 1400*700 pixels (for easy demonstration purposes)\r\n # Start editing the \"Description\" field\r\n # While editing, scroll the browser window such that the \"Description\" field title is close to the bottom of the browser window\r\n # Open any of the dropdown menus in the description text editor (e.g. the \"Style\" dropdown)\r\n\r\nh3. Expected Results\r\n\r\nThe window stays the same. The expanded menu is displayed and user can scroll as needed\r\nh3. Actual Results\r\n\r\nThe window scrolls so that the expanded menu gets fully (if possible) visible.  The user needs to scroll back for the original view\r\nh3. Workaround\r\n\r\nThis doesn't happen with Firefox browsers","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i420vz:","customfield_14734":"1|i42127:","customfield_10651":null,"customfield_14731":"1|i40v44:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4211z:","customfield_12830":null,"customfield_10401":null,"summary":"AUI dropdown causes the page to jump-scroll in Chrome","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1254790","self":"https://jira.atlassian.com/rest/api/latest/issue/1254790","key":"JRASERVER-69589","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10271","id":"10271","name":"Administration - 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Project admins should be able to change the notification scheme as well as modify it to their projects liking. System admins shouldn't have to create a custom notification scheme for every project that wants one and I don't know any two projects in my company that want the same notification scheme. Project admins should be able to get the notifications they want, when they want them, and shouldn't have to rely on system admins to set that up for them.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i0jonr:","customfield_10651":null,"customfield_14734":"1|i0joqv:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i0jmkn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i0joqn:","customfield_10653":null,"customfield_10401":null,"summary":"Project Admins Should be able to Modify Notification 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Issue Summary\r\n\r\nAfter upgrading Confluence from 9.2.3 to 9.2.6, pages that use the Labels List macro take a much longer time to load (~10x longer).\r\nh3. Steps to Reproduce\r\n # Install Confluence version 9.2.6\r\n # Import a space (spacekey=ST) with than 320000 pages (space xml is attached in [^ST-ST-2025-07-10-16-02-24-050.xml_2025-08-05T04_20_20.672Z.zip])\r\n # Create additional users and added some page restrictions to some pages in the space.\r\n # Enable faster permissions.\r\n # Fetch the content IDs by issuing this query, and save the results as labels.txt:\r\n{code:java}\r\nSELECT c.contentid\r\nFROM CONTENT c\r\nJOIN BODYCONTENT bc\r\n\tON c.contentid = bc.contentid\r\nJOIN SPACES s\r\n\tON c.spaceid = s.spaceid\r\nWHERE c.prevver IS NULL\r\n        AND c.contenttype IN ('PAGE', 'BLOGPOST')\r\n        AND c.CONTENT_STATUS='current'\r\n\t\tAND s.spacekey='ST'\r\n{code}\r\n # Utilize the fetched content IDs to create a bash script that adds unique labels to these pages (attached as [^label_2025-08-05T04_19_49.540Z.sh]).\r\n # Reorder some pages in the page tree.\r\n # Perform a site reindex.\r\n # Add a page (in a separate personal space) and add the Labels List macro (configured to display 5000 labels from the ST space).\r\n\r\nh3. Expected Results\r\n\r\nThe page should load quickly with little delay (about 1 second)\r\nh3. Actual Results\r\n\r\nThe page takes about 10 seconds to fully load.\r\nh3. Workaround\r\n\r\nReduce the number of labels displayed by the Labels List macro.\r\n\r\nh3. Note\r\nYou may also run the following SQL queries to assess the current usage of the Popular Label macro within your instance.\r\nh4. To identify Confluence pages with Popular Label macro and their last modifier\r\n{code}\r\nSELECT c.contentid, c.contenttype, c.title, s.spacekey, um.lower_username, c.lastmoddate\r\nFROM CONTENT c\r\nJOIN BODYCONTENT bc\r\n    ON c.contentid = bc.contentid\r\nJOIN SPACES s\r\n    ON c.spaceid = s.spaceid\r\nJOIN user_mapping um\r\n    ON c.lastmodifier = um.user_key\r\nWHERE c.prevver IS NULL\r\nAND c.contenttype IN ('PAGE', 'BLOGPOST')\r\nAND bc.body LIKE '%ac:structured-macro ac:name=\"popular-labels\"%'\r\nORDER BY s.spacekey, c.lastmoddate DESC;\r\n{code}\r\nh4. To identify the users who frequently uses Popular Label macro\r\n{code}\r\nSELECT c.contentid, c.contenttype, c.title, s.spacekey, um.lower_username, c.lastmoddate\r\nFROM CONTENT c\r\nJOIN BODYCONTENT bc\r\n    ON c.contentid = bc.contentid\r\nJOIN SPACES s\r\n    ON c.spaceid = s.spaceid\r\nJOIN user_mapping um\r\n    ON c.lastmodifier = um.user_key\r\nWHERE c.prevver IS NULL\r\nAND c.contenttype IN ('PAGE', 'BLOGPOST')\r\nAND bc.body LIKE '%ac:structured-macro ac:name=\"popular-labels\"%'\r\nORDER BY s.spacekey, c.lastmoddate DESC;\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4gdyf:","customfield_14734":"1|i4ge4n:","customfield_10651":null,"customfield_14731":"1|i1c86g:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ge4f:","customfield_12830":null,"summary":"Labels List Macro Causes Slow Page Loading in Confluence","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1943577","self":"https://jira.atlassian.com/rest/api/latest/issue/1943577","key":"JRASERVER-75733","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Please do no edit without asking in the slack room #help-seta “"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":15.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jrey","name":"jrey","key":"jrey","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jrey&avatarId=5811472","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jrey&avatarId=5811472","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jrey&avatarId=5811472","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jrey&avatarId=5811472"},"displayName":"Julien Rey","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jrey","name":"jrey","key":"jrey","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jrey&avatarId=5811472","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jrey&avatarId=5811472","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jrey&avatarId=5811472","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jrey&avatarId=5811472"},"displayName":"Julien Rey","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-75733/votes","votes":29,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-75733/watchers","watchCount":28,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2023-05-10T16:42:58.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3rcon:","updated":"2026-07-17T06:26:44.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nh4. Context behind this bug\r\n\r\nIn a cluster of Jira nodes, scheduled jobs can be picked up and executed by any Jira node.\r\n\r\nExamples of scheduled job include, but are not limited to:\r\n - the Jira Batched Notification job (responsible for generating Jira batched Notifications and adding them to the Mail Queue)\r\n - the Jira Service Management Notification job (responsible for generating Customer notifications and adding them to the Mail Queue)\r\n\r\nIdeally, the execution of a scheduled job should be fairly distributed across all the nodes, so that:\r\n - Node 1 runs job A\r\n - Then next time job A is scheduled, Node 2 should run it\r\n - Then next time job A is scheduled, Node 3 should run it\r\n - Etc...\r\n\r\nWith a fairly load of scheduled jobs across nodes, this should ensure that, whenever a job adds mails to the Mail queue, the emails piling up in the queue are fairly distributed across nodes (each node has {*}its own mail queue{*}).\r\nh4. Problem\r\n\r\nFor unknown reasons, it has been observed in some Jira instance with heavy daily operations generating a lot of emails (Jira batched Notifications, or Customer notifications) that the same Jira node tends to run the same job over and over, instead of \"letting other\" nodes running the job on a Round Robin basis.\r\n\r\nIn the case where the job that the node keeps running on its own is the Jira Batched Notification job, of the JSM Customer Notification job, the following will happen:\r\n - all the emails will end up on the *Mail Queue of 1 single node*\r\n - in case of a busy Jira instance, the emails will be sent with a long delay, since all emails are being sent by 1 single node and emails are sent by the *Mail Queue Service* job with is using *1 single Caesium thread*\r\n\r\nh3. Steps to replicate\r\n\r\nUnknown. We haven't been able to replicate this behavior in our local Jira evironment.\r\nh3. Suggestion\r\n\r\nImprove the way scheduled jobs are picked up by the nodes in a Jira Cluster, in order to ensure that jobs are executed fairly across all Jira nodes.\r\n\r\n(!) Note: while this is not exactly a bug, since technically, scheduled jobs are picked up \"randomly\" by any Jira node that is available, we are raising this ticket as a bug since the current algorithm does not prevent the same job from picking up the same job, causing the Jira Mail Queue to pile up.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3rcjj:","customfield_14734":"1|i3rcpz:","customfield_10651":null,"customfield_14731":"1|i3q7vo:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3rcpr:","customfield_12830":null,"customfield_10401":null,"summary":"Scheduled jobs might end up run by the same Jira node over and over and cause the Mail Queue to pile up on 1 single Node on a Cluster","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2073292","self":"https://jira.atlassian.com/rest/api/latest/issue/2073292","key":"JRASERVER-78726","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/109301","id":"109301","description":"","name":"10.3.0","archived":false,"released":true,"releaseDate":"2024-12-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/110419","id":"110419","description":"","name":"10.6.0","archived":false,"released":true,"releaseDate":"2025-04-23"}],"customfield_20934":null,"issuelinks":[{"id":"554534","self":"https://jira.atlassian.com/rest/api/2/issueLink/554534","inwardIssue":{"id":"2155856","key":"JRASERVER-79457","self":"https://jira.atlassian.com/rest/api/2/issue/2155856","fields":{"summary":"NullPointerException in ParentLinkCleanupService and NotificationRecipientHelper when adding comment via PUT /rest/api/2/issue/{key} — violates documented IssueEvent API contract","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10841","id":"10841","name":"Bulk Operations","description":"Bulk edit, bulk delete, bulk move, bulk migration of issues"},{"self":"https://jira.atlassian.com/rest/api/2/component/12030","id":"12030","name":"Issue - Comments"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":3.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=54fcbefd93df","name":"54fcbefd93df","key":"JIRAUSER9644740","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9644740&avatarId=10789496","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9644740&avatarId=10789496","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9644740&avatarId=10789496","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9644740&avatarId=10789496"},"displayName":"Rafał Hawrylak","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=54fcbefd93df","name":"54fcbefd93df","key":"JIRAUSER9644740","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9644740&avatarId=10789496","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9644740&avatarId=10789496","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9644740&avatarId=10789496","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9644740&avatarId=10789496"},"displayName":"Rafał Hawrylak","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78726/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78726/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-04-04T21:45:50.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4cni7:","updated":"2026-07-17T06:26:08.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhile adding a comment via the bulk edit - comment is added, but traceback is visible in logs\r\nh3. Steps to Reproduce\r\n # Go to search -> find several issues\r\n # Go to bulk change -> select few issues (issue is visible on single issue btw).\r\n # Select Edit issues -> set some value in comment\r\n # Proceed with the bulk change\r\n\r\nh3. Expected Results\r\n\r\nAction complete, no errors in logs.\r\nh3. Actual Results\r\n\r\nAction complete, there are errors in logs.\r\n{noformat}\r\n2024-08-20 11:35:03,114+0000 JIRA-INFORM-Thread-0 WARN anonymous     [c.a.j.p.m.service.helper.NotificationRecipientHelper] Cannot get change items\r\njava.lang.NullPointerException: Cannot invoke \"org.ofbiz.core.entity.GenericValue.getRelated(String)\" because the return value of \"com.atlassian.jira.event.issue.IssueEvent.getChangeLog()\" is null\r\n    at com.atlassian.jira.plugin.mobile.service.helper.NotificationRecipientHelper.isSupportedIssueUpdateEvent(NotificationRecipientHelper.java:137)\r\n    at com.atlassian.jira.plugin.mobile.service.helper.NotificationRecipientHelper.isSupportedEvent(NotificationRecipientHelper.java:129)\r\n    at com.atlassian.jira.plugin.mobile.service.helper.NotificationRecipientHelper.isValidIssueEvent(NotificationRecipientHelper.java:115)\r\n    at com.atlassian.jira.plugin.mobile.service.impl.MobileNotificationRecipientServiceImpl.getRecipientUserKeys(MobileNotificationRecipientServiceImpl.java:47)\r\n    at com.atlassian.jira.plugin.mobile.service.provider.MobileNotificationRecipientProvider.getRecipients(MobileNotificationRecipientProvider.java:37)\r\n    at com.atlassian.jira.plugins.inform.events.convert.EventConverterImpl.safeGet(EventConverterImpl.java:76)\r\n    at com.atlassian.jira.plugins.inform.events.convert.EventConverterImpl.lambda$convert$0(EventConverterImpl.java:58)\r\n    at java.base/java.util.stream.ReferencePipeline$7$1.accept(ReferencePipeline.java:273)\r\n    at java.base/java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1625)\r\n    at java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:509)\r\n    at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:499)\r\n    at java.base/java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:921)\r\n    at java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)\r\n    at java.base/java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:682)\r\n    at com.atlassian.jira.plugins.inform.events.convert.EventConverterImpl.lambda$convert$3(EventConverterImpl.java:58)\r\n    at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:41)\r\n    at com.atlassian.jira.plugins.inform.events.convert.EventConverterImpl.convert(EventConverterImpl.java:51)\r\n    at com.atlassian.jira.plugins.inform.events.convert.EventConverterImpl.convert(EventConverterImpl.java:34)\r\n    at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:197)\r\n    at java.base/java.util.stream.Streams$StreamBuilderImpl.forEachRemaining(Streams.java:411)\r\n    at java.base/java.util.stream.ReferencePipeline$Head.forEach(ReferencePipeline.java:762)\r\n    at java.base/java.util.stream.ReferencePipeline$7$1.accept(ReferencePipeline.java:276)\r\n    at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:197)\r\n    at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:197)\r\n    at java.base/java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:179)\r\n    at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:197)\r\n    at java.base/java.util.Spliterators$ArraySpliterator.forEachRemaining(Spliterators.java:992)\r\n    at java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:509)\r\n    at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:499)\r\n    at java.base/java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:921)\r\n    at java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)\r\n    at java.base/java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:682)\r\n    at com.atlassian.jira.plugins.inform.events.listener.JiraEventListenerImpl.lambda$handleIssueEventBundle$5(JiraEventListenerImpl.java:63)\r\n    at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:41)\r\n    at com.atlassian.jira.plugins.inform.events.listener.JiraEventListenerImpl.handleIssueEventBundle(JiraEventListenerImpl.java:52)\r\n    at com.atlassian.jira.plugins.inform.events.listener.AsyncJiraEventListener.lambda$handleIssueEventBundle$0(AsyncJiraEventListener.java:27)\r\n    at com.atlassian.jira.plugins.inform.events.listener.EventThreadPool.lambda$wrapThreadLocalSafe$0(EventThreadPool.java:49)\r\n    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539)\r\n    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)\r\n    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)\r\n    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)\r\n    at java.base/java.lang.Thread.run(Thread.java:840) {noformat}\r\nh3. Workaround\r\n\r\nNo need for workaround. Bulk operation completes successfully.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4cnd3:","customfield_14734":"1|i4cnjb:","customfield_10651":null,"customfield_14731":"1|i4bgqc:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4cnj3:","customfield_12830":null,"customfield_10401":null,"summary":"NPE in logs while adding comments via the bulk edit","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"831232","self":"https://jira.atlassian.com/rest/api/latest/issue/831232","key":"JRASERVER-65784","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":26.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/29794","id":"29794","name":"Scheduled Tasks"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=michin","name":"michin","key":"michin","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=michin&avatarId=6021059","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=michin&avatarId=6021059","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=michin&avatarId=6021059","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=michin&avatarId=6021059"},"displayName":"Michelle Chin","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=michin","name":"michin","key":"michin","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=michin&avatarId=6021059","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=michin&avatarId=6021059","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=michin&avatarId=6021059","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=michin&avatarId=6021059"},"displayName":"Michelle Chin","active":false,"timeZone":"Europe/Amsterdam"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-65784/votes","votes":46,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-65784/watchers","watchCount":30,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2017-08-14T08:38:26.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hywmyn:","updated":"2026-07-17T06:25:54.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem definition\r\nIf there are some obstruction on the mail queue service, it's not possible to refresh/restart the mail queue service without restarting JIRA application.\r\n\r\nh3.  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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-47605].\n  {panel}\n\nWe would like to have the option to make checkbox on ticket on the description field, like In github, I can type - [ ] and an open checkbox is put in (or -[x] if the checkbox is checked). 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fix for this bug will be backported to our current Long Term Support releases if it passes our risk assessment.*\r\n\r\nWe recognise the impact of this bug and plan to backport the fix to our Long Term Support releases. Once the exact fix version is known we will update this ticket. Not all code changes are suitable to be backported and this may still be rejected during our review process.\r\n{panel}\r\nh3. Issue Summary\r\n\r\nWhile editing a large page (scrollable both bottom and right), cursor jumps to the top when clicking far to the right of the existing text at the bottom\r\nh3. Steps to Reproduce\r\n # Install Confluence for any of the impacted versions\r\n # Edit an existing long page one (or create a new one)\r\n # The page should be long and scrollable both bottom and right\r\n # Scroll to the bottom of the page and to the right\r\n # Now click, or press enter, or any other key\r\n # Page Jumps to the top\r\n\r\nh3. Expected Results\r\n\r\nUser should see the cursor blinking to add new data\r\nh3. Actual Results\r\n\r\nPage Jumps to the top\r\nh3. Workaround\r\n\r\n{panel:title=Note|borderStyle=solid|borderColor=#6554c0|titleBGColor=#6554c0|bgColor=#eae6ff|titleColor=#ffffff}\r\nWe recommend testing these changes in staging prior to deploying them in production. This change, whilst simple, is targeting a complex part of the editor, and may lead to unexpected results. While we have tested thoroughly in our testing environments, we are unable to test all possible configurations of data, Apps and configuration.\r\n\r\nShould the change introduce issues, please undo the below steps, and let us know on this ticket.\r\n{panel}\r\n\r\n# On the Confluence General Administration screen, navigate to the *Custom HTML* page\r\n# On the *Custom HTML* screen, click {{Edit}} and enter the below in the {{At beginning of the BODY}} section\r\n{code:HTML|title=Workaround Code}\r\n<script>\r\n    try {\r\n\r\n        require('confluence/api/event').bind('rte-ready', () => { \r\n            const iframe = document.getElementById('wysiwygTextarea_ifr');\r\n            const contentDoc = iframe?.contentDocument;\r\n            if (contentDoc?.body?.style) {\r\n                contentDoc.body.style.height = 'auto';\r\n            }\r\n        })\r\n    } catch (e) {\r\n        console.error('Editor height patching error', e);\r\n    }\r\n</script>\r\n{code}\r\n# Click {{Save}}\r\n\r\nh3. Versions Tested\r\n\r\nPlease confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: \r\n||Testing Requirements||Version||Affected Version||\r\n|Customers Reported Version|_9.2.2_|_yes_|\r\n|Most Recent Bug-Fix Release|10.0.2|_yes_|\r\n|Previous Major Release| 7.19, 8.5| Yes |\r\n|Most Recent LTS|9.2.7|_yes_|\r\n|Previous Supported LTS| | |\r\n|_Other Versions.._| | |\r\n|_(Add rows as needed)_| | |\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ghgn:","customfield_14734":"1|i4ghmv:","customfield_10651":null,"customfield_14731":"1|i4fay4:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ghmn:","customfield_12830":null,"summary":"While editing a large page (scrollable both bottom and right), cursor jumps to the top when clicking far to the right of the existing text at the bottom","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2143316","self":"https://jira.atlassian.com/rest/api/latest/issue/2143316","key":"JRASERVER-79376","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/5","id":"5","description":"All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.","name":"Cannot Reproduce"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115510","id":"115510","name":"11.3.3","archived":false,"released":true,"releaseDate":"2026-03-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"},{"self":"https://jira.atlassian.com/rest/api/2/component/50990","id":"50990","name":"Project - 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Description\r\n\r\nWhen building a Two Dimenstional gadget and selecting Teams vs issue type, sub-tasks are not inheriting the \"teams\" value, and hence, it will always display zeroed in the amount of issues, but when we click in that amount, Jira will open the issue search screen and in that screen the JQL is correctly populating the amount of issues, this creates a big divergency between the gadget with what is currently returning in the issue search screen.\r\nh2. Steps to Reproduce\r\n * Create an EPIC\r\n\r\n * Create 5 sub-tasks on it\r\n\r\n * Create a Shared team\r\n\r\n * Set the Shared team in the EPIC\r\n\r\n * In any Dashboard build a new Two-Dimensional field using:\r\n\r\n * \r\n ** Issue type vs Team\r\n\r\n * Note that Gadget will display ZERO sub-tasks instead of 5\r\n\r\n * Click on the 0 to open the issue search screen\r\n\r\n * JQL will return 5 creating then the mismatch\r\n\r\nh2. Expected Results\r\n * The gadget to be in sync with JQL, in other words, parent issue needs to always inherit values from the main issue.\r\n\r\nh2. Actual\r\n * Sub-task is not inheriting the teams value from the Epic\r\n\r\nh2. Workaround\r\n\r\nThe only know workaround is to use different gadget ie: filter results","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4o4cv:","customfield_14734":"1|i4o4j3:","customfield_10651":null,"customfield_14731":"1|i4my0k:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4o4iv:","customfield_12830":null,"customfield_10401":null,"summary":" Inconsistency of data in the Two Dimensional gadget","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2141693","self":"https://jira.atlassian.com/rest/api/latest/issue/2141693","key":"JRASERVER-79366","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":false,"releaseDate":"2026-08-05"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nIn Jira Data Center, the “Drop-down menu item – text color” setting under _Administration → System → User interface → Look and Feel_ is intended to style the text of items in dropdown menus only.\r\n\r\nIn Jira 10.3.x this behaves as expected:\r\n * The configured color applies to dropdown menu items (e.g. Issues menu).\r\n\r\n * The Manage Filters page sidebar (“Favorite”, “My”, “Popular”, “Search”) keeps its standard text color and is not affected.\r\n\r\nIn Jira 11.3.3, the same setting now also changes the text color of the Manage Filters sidebar links. This causes the sidebar to inherit the dropdown text color, which can severely reduce readability (for example, when a light dropdown color is chosen on a light theme) and represents a regression in behavior between 10.3.x and 11.3.3.\r\n\r\nThis appears related to previous regressions where the dropdown text color leaked into non-dropdown UI components, but specifically affects the Manage Filters sidebar in 11.3.3.\r\nh3. Steps to Reproduce\r\n # Start a Jira Data Center 11.3.3 instance.\r\n # As a system administrator, go to {*}Administration → System → User interface → Look and Feel{*}.\r\n # Under {_}Colors{_}, set *Drop-down menu item – text color* to a distinctive color (e.g. bright green {{{}#00FF00{}}}).\r\n # Save the Look and Feel changes.\r\n # In the top navigation bar, open the *Issues* dropdown and confirm that its menu items now use the configured color.\r\n # Navigate to *Issues → Manage filters* ({{{}/secure/ManageFilters.jspa{}}}).\r\n # Observe the left-hand sidebar entries: {*}Favorite{*}, {*}My{*}, {*}Popular{*}, {*}Search{*}.\r\n\r\nh3. Expected Results\r\n * The *Drop-down menu item – text color* should affect *only* text in actual dropdown menus (e.g. Issues dropdown, Tools/Export dropdowns), consistent with behavior in Jira 10.3.x.\r\n\r\n * The Manage Filters left sidebar links (“Favorite”, “My”, “Popular”, “Search”) should retain the standard navigation text color defined by the theme, and *should not* inherit the dropdown text color configuration.\r\n\r\nh3. Actual Results\r\n * In Jira 11.3.3, after changing {*}Drop-down menu item – text color{*}, the Manage Filters left sidebar links (“Favorite”, “My”, “Popular”, “Search”) also adopt this color.\r\n\r\n * This is a behavior change compared to Jira 10.3.x, where the same setting did *not* affect the Manage Filters sidebar.\r\n\r\n * Depending on the chosen dropdown color and theme, this can significantly reduce contrast and readability of the Manage Filters navigation. (see attached screen captures)\r\n\r\nh3. Workaround\r\n\r\nWe can add an announcement banner to override the color to #172B4D\r\n{code:java}\r\n<script type=\"text/javascript\">\r\n  AJS.toInit(function () {\r\n    try {\r\n      // Only run on Manage Filters page\r\n      var path = window.location.pathname.toLowerCase();\r\n      if (path.indexOf(\"managefilters.jspa\") === -1) {\r\n        return;\r\n      }\r\n      // Inject CSS overriding sidebar link color on Manage Filters only\r\n      var css = `\r\n        /* Manage Filters left sidebar nav */\r\n        /* Adjust selectors if customer HTML differs */\r\n        .managefilters-sidebar a,\r\n        .managefilters-sidebar a:link,\r\n        .managefilters-sidebar a:visited,\r\n        ul.vertical.tabs li a,\r\n        ul.vertical.tabs li a:link,\r\n        ul.vertical.tabs li a:visited {\r\n          color: #172B4D !important; /* standard Jira text-like color */\r\n        }\r\n        /* Active tab styling (optional) */\r\n        ul.vertical.tabs li.active a {\r\n          color: #172B4D !important;\r\n          font-weight: 600;\r\n        }\r\n      `;\r\n      var styleEl = document.createElement('style');\r\n      styleEl.type = 'text/css';\r\n      styleEl.appendChild(document.createTextNode(css));\r\n      document.head.appendChild(styleEl);\r\n    } catch (e) {\r\n      // Failsafe: don't break the page\r\n      if (window.console && console.error) {\r\n        console.error(\"Manage Filters sidebar color override failed\", e);\r\n      }\r\n    }\r\n  });\r\n</script> {code}\r\n \r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nuvz:","customfield_14734":"1|i4nv27:","customfield_10651":null,"customfield_14731":"1|i4mojo:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nv1z:","customfield_12830":null,"customfield_10401":null,"summary":"Changing “Drop-down menu item – text color” in Jira DC Look and Feel incorrectly affects Manage Filters sidebar 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Issue Summary\r\n\r\nAdd SMTP Mail Server page becomes unresponsive / extremely slow to load on Jira DC instances with large number of projects due to per-project avatar requests overwhelming the browser.\r\nh3. Steps to Reproduce\r\n # Set up a Jira DC instance with a lot of projects (8K+ projects)\r\n # Ensure each project has a notification scheme assigned\r\n # Log in as a Jira System Administrator\r\n # Navigate to _Administration → System → Mail → Outgoing Mail_\r\n # Click _Configure new SMTP mail server_ (or edit an existing one)\r\n # Open browser DevTools → Network tab and capture a HAR while the page loads\r\n\r\nh3. Expected Results\r\n\r\nThe Add/Edit SMTP Mail Server page should load within a few seconds regardless of the number of projects on the instance. The Test Connection works without any issue.\r\nh3. Actual Results\r\n\r\nThe AddSMTPServerConnection page takes tens of seconds to several minutes to load and it displays a blank page after some time. From the HAR, the browser seems to be issuing one /secure/projectavatar request per project (thousands of requests):\r\n{noformat}\r\n/jira/secure/projectavatar?size=small&pid=19100 {noformat}\r\nh3. Workaround\r\n\r\nAs an interim workaround, block the /secure/projectavatar requests at the browser level (via browser DevTools \"Block request URL\" feature or a network-level blocker) while loading the SMTP mail server page. This prevents the thousands of avatar requests from being issued and allows the page to render normally.\r\n * In Chrome DevTools: Network tab → right-click any /secure/projectavatar request → {_}Block request URL{_}, then reload the page.\r\n * This is a client-side mitigation only and should be used by admins during page configuration; it does not require server-side changes.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4on53:","customfield_14734":"1|i4onbb:","customfield_10651":null,"customfield_14731":"1|i4ngsk:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4onb3:","customfield_12830":null,"customfield_10401":null,"summary":"Add SMTP Mail Server page becomes unresponsive / extremely slow to load on Jira DC instances with large number of projects","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2148212","self":"https://jira.atlassian.com/rest/api/latest/issue/2148212","key":"JRASERVER-79416","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":false,"releaseDate":"2026-08-05"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 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Since Issues Report encounter 500 error when selecting a custom date as Date Field","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the 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Rachański","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/71804","id":"71804","name":"Custom Field Indexing","description":"Issues related only to custom fields indexing and searching; for other custom field topics (such as rendering) use the general ‘Custom Fields’ 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Sharma","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79416/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79416/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-06-02T14:57:53.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4ov2v:","updated":"2026-07-17T04:25:41.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"*Issue Summary*\r\nThe Time Since Chart gadget fails to load when configured with any custom Date Picker field on Jira DC 11.3.5. The {{DateHistogramLuceneAggregator}} throws {{IllegalStateException: unexpected docvalues type NONE}} because the Date Picker custom field indexer is not emitting DocValues required by the aggregation API. \r\n\r\n*Steps to Reproduce*\r\n # On Jira DC 11.3.5, create a custom field of type \"Date Picker\"\r\n # Create issues with date values in the field\r\n # Run a full re-index\r\n # Create a filter selecting issues with dates in that field\r\n # Add a Time Since Chart gadget to a dashboard configured with: the filter, the custom Date Picker field, Period: Monthly, Days Previous: 365, Cumulative Totals: Yes, Show Unresolved Trend: Never\r\n # Save and load the gadget\r\n # Gadget fails to load ( see the Screenshot attached ) \r\n\r\n*Expected Results*\r\n\r\nThe Time Since Chart gadget renders correctly, displaying a monthly histogram — consistently\r\n\r\n*Actual Results*\r\n\r\nGadget fails to load. Error in {{{}atlassian-jira.log{}}}:\r\n{code:java}\r\n2026-06-02 10:38:43,113+0000 http-nio-8080-exec-13 url: /jira/rest/gadget/1.0/timeSince/generate; user: admin ERROR admin 638x794x1 1kl6a1k 10.140.13.100,172.50.0.2 /rest/gadget/1.0/timeSince/generate [c.a.p.r.v2.exception.ThrowableExceptionMapper] Uncaught exception 9707dd9d-091d-489d-874b-8618cad21a93 thrown by REST service: unexpected docvalues type NONE for field 'customfield_10300' (expected one of [SORTED_NUMERIC, NUMERIC]). Re-index with correct docvalues type.\r\njava.lang.IllegalStateException: unexpected docvalues type NONE for field 'customfield_10300' (expected one of [SORTED_NUMERIC, NUMERIC]). Re-index with correct docvalues type.\r\n    at org.apache.lucene.index.DocValues.checkField(DocValues.java:340)\r\n    at org.apache.lucene.index.DocValues.getSortedNumeric(DocValues.java:412)\r\n    at com.atlassian.jira.search.lucene.aggregation.bucket.datehistogram.DateHistogramLuceneAggregator.loadDocValues(DateHistogramLuceneAggregator.java:45)\r\n    at com.atlassian.jira.search.lucene.aggregation.bucket.AbstractLuceneBucketAggregator.loadDocValues(AbstractLuceneBucketAggregator.java:46)\r\n    at com.atlassian.jira.search.lucene.aggregation.MultiAggregator.loadDocValues(MultiAggregator.java:38)\r\n    at com.atlassian.jira.search.lucene.aggregation.LuceneAggregationCollector.doSetNextReader(LuceneAggregationCollector.java:25)\r\n    at org.apache.lucene.search.SimpleCollector.getLeafCollector(SimpleCollector.java:33){code}\r\n \r\n\r\n*Workaround*\r\n\r\nCurrently, there is no known workaround for this behaviour. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ouxr:","customfield_14734":"1|i4ov3z:","customfield_10651":null,"customfield_14731":"1|i4nol0:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ov3r:","customfield_12830":null,"customfield_10401":null,"summary":"Time Since Chart gadget fails on all custom Date Picker fields — DateHistogramLuceneAggregator throws IllegalStateException due to missing 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Problem Definition:\r\nCurrently, going one single user over the license limit of the Jira license installed in the server will place the instance in \"read-only mode\", with the following warning being displayed:\r\n\r\n{{You will not be able to create new issues because the user limit for your JIRA instance has been exceeded, please contact your JIRA administrators.}}\r\n\r\nThis essentially causes an outage until admins are able to adjust the licensed users to go under the limit.\r\n\r\nh3. Suggested Solution:\r\nInstead of blocking all users from creating tickets, we could either:\r\n* Block only the users who recently were granted a license that went over the limit.\r\n* Deny users from being granted a license if that will place the instance over the license limit.\r\n\r\nh3. Why this is needed:\r\nThe current behavior essentially causes an outage on Jira instances that face this behavior, which can be very troublesome.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i19p3j:","customfield_10651":null,"customfield_14734":"1|i19p9r:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i19lev:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i19p9j:","customfield_10653":null,"customfield_10401":null,"summary":"Jira should not go into read-only mode when the license limit is exceeded","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2139806","self":"https://jira.atlassian.com/rest/api/latest/issue/2139806","key":"JRASERVER-79351","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"552057","self":"https://jira.atlassian.com/rest/api/2/issueLink/552057","inwardIssue":{"id":"2031529","key":"JRASERVER-77840","self":"https://jira.atlassian.com/rest/api/2/issue/2031529","fields":{"summary":"Update the Supported Platforms document to include the most recent OJDBC driver for Oracle Database","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55604","id":"55604","name":"Environment - 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Issue Summary\r\n\r\nJira Data Center (including Jira 11) still mandates the Oracle JDBC 19.3.0.0 ojdbc8 driver, which dates back to 2019. This has not been updated despite years of Oracle bugfix and security patch releases.\r\nh3. Current Situation\r\n * Jira 11 requires JDK 21, yet the certified driver is ojdbc8 (compiled for Java 8)\r\n\r\n * The 19.3.0.0 version is the initial release of the 19c driver — no subsequent bugfix releases have been certified\r\n\r\n * Other Atlassian DC products (e.g., Crowd) already certify ojdbc11 23.6.x, showing this is achievable within Atlassian\r\n\r\nh3. Request:\r\n # At minimum, certify the latest Oracle 19c JDBC bugfix release (currently 19.x.x.x) instead of the 2019 baseline 19.3.0.0\r\n\r\n # Evaluate and certify the ojdbc11 or ojdbc17 driver variants, which are optimized for newer JDK versions — particularly relevant since Jira 11 mandates JDK 21\r\n\r\n # Establish a regular cadence for re-certifying JDBC drivers to avoid falling years behind\r\n\r\nh3. Why this matters:\r\n * Running a 7-year-old driver introduces unnecessary security risk\r\n\r\n * Customers miss out on driver-level bugfixes and performance improvements\r\n\r\n * The ojdbc8 variant cannot leverage JDK 11+ optimizations available in ojdbc11/ojdbc17\r\n\r\n * Atlassian's own products are inconsistent — Crowd is years ahead of Jira in driver certification\r\n\r\n \r\n{noformat}\r\n {noformat}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nnhj:","customfield_10651":null,"customfield_14734":"1|i4nnnr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4mh58:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4nnnj:","customfield_10653":null,"customfield_10401":null,"summary":"Support and certify newer Oracle JDBC driver versions for Jira Data Center (19.x patch releases and ojdbc11/ojdbc17 variants)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875082","self":"https://jira.atlassian.com/rest/api/latest/issue/1875082","key":"JRASERVER-73841","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Other"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73841/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73841/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-05-24T22:55:12.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3g48v:","updated":"2026-07-17T04:05:44.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\n{{JqlRecentFieldsDataProvider}} uses {{RequestCache}} outside of a context.\r\n\r\nSee [JRASERVER-72963#comment-3059444|https://jira.atlassian.com/browse/JRASERVER-72963?focusedCommentId=3059444&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3059444] for more details.\r\n\r\n*(i) Note* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\n\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n{noformat}\r\nInvalid use of RequestCache by thread: Thread.Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtil for details. This message will be logged once per thread. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.\r\njava.lang.Throwable\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:32)\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:25)\r\n    at com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:93)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.getDarkFeatures(DefaultFeatureManager.java:176)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.isEnabled(DefaultFeatureManager.java:103)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.isEnabled(DefaultFeatureManager.java:116)\r\n    at com.atlassian.jira.issue.search.jql.LastJqlFieldsServiceImpl.addSomeFields(LastJqlFieldsServiceImpl.java:70)\r\n    at com.atlassian.jira.web.action.jql.JqlRecentFieldsDataProvider.storeDefaultFields(JqlRecentFieldsDataProvider.java:111)\r\n    at com.atlassian.jira.web.action.jql.JqlRecentFieldsDataProvider.lambda$getJqlRecentFieldsJson$2(JqlRecentFieldsDataProvider.java:101)\r\n...{noformat}\r\nh3. Workaround\r\n\r\nNo workaround is required. This message will be logged only once for this thread.\r\n\r\nIt is advised not to turn off logging for {{RequestCacheRecorderImpl}} to avoid losing insight into this problem.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g43r:","customfield_14734":"1|i3g4a7:","customfield_10651":null,"customfield_14731":"1|i3f9av:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g49z:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: Thread (JqlRecentFieldsDataProvider)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875090","self":"https://jira.atlassian.com/rest/api/latest/issue/1875090","key":"JRASERVER-73849","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.2,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":20.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/99495","id":"99495","description":"","name":"8.20.8","archived":false,"released":true,"releaseDate":"2022-04-20"},{"self":"https://jira.atlassian.com/rest/api/2/version/108509","id":"108509","description":"","name":"9.12.13","archived":false,"released":true,"releaseDate":"2024-09-04"}],"customfield_20934":null,"issuelinks":[{"id":"466515","self":"https://jira.atlassian.com/rest/api/2/issueLink/466515","outwardIssue":{"id":"1823515","key":"JRASERVER-72963","self":"https://jira.atlassian.com/rest/api/2/issue/1823515","fields":{"summary":"Logs of usage of RequestCache without context from the com.atlassian.jira.cache.request.RequestCacheRecorderImpl package in the logs","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10301","name":"Split","inward":"was split into","outward":"was split from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10301"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/36920","id":"36920","name":"Troubleshooting and Support Tools (ATST)","description":"Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73849/votes","votes":4,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73849/watchers","watchCount":13,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-05-24T23:06:54.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3g4av:","updated":"2026-07-17T04:05:42.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\n{{CreateSupportZipTask}} uses {{RequestCache}} outside of a context.\r\n\r\nSee [JRASERVER-72963#comment-3059444|https://jira.atlassian.com/browse/JRASERVER-72963?focusedCommentId=3059444&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3059444] for more details.\r\n\r\n*(i) Note* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\n\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n{noformat}\r\nInvalid use of RequestCache by thread: support.Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtil for details. This message will be logged once per thread. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.\r\njava.lang.Throwable\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:32)\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:25)\r\n    at com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:47)\r\n    at com.atlassian.jira.transaction.RequestLocalTransactionRunnableQueueFactoryImpl.getRunnablesQueue(RequestLocalTransactionRunnableQueueFactoryImpl.java:21)\r\n    at com.atlassian.jira.transaction.TransactionSupportImpl.begin(TransactionSupportImpl.java:30)\r\n    at com.atlassian.jira.transaction.Txn.begin(Txn.java:17)\r\n    at com.atlassian.jira.database.DatabaseAccessorImpl.runInManagedTransaction(DatabaseAccessorImpl.java:128)\r\n...\r\n    at com.atlassian.troubleshooting.jira.healthcheck.JiraDatabaseService.runInConnection(JiraDatabaseService.java:37)\r\n    at com.atlassian.troubleshooting.jira.bundle.JiraClusterNodesSupportZipBundle.csvArtifact(JiraClusterNodesSupportZipBundle.java:60)\r\n    at com.atlassian.troubleshooting.jira.bundle.JiraClusterNodesSupportZipBundle.getArtifacts(JiraClusterNodesSupportZipBundle.java:53)\r\n    at com.atlassian.troubleshooting.stp.zip.ZipFileAppender.getInnerItems(ZipFileAppender.java:93)\r\n    at com.atlassian.troubleshooting.stp.zip.ZipFileAppender.getInnerItems(ZipFileAppender.java:37)\r\n    at com.atlassian.troubleshooting.stp.zip.NestedProgressTracker.process(NestedProgressTracker.java:42)\r\n    at com.atlassian.troubleshooting.stp.zip.CreateSupportZipTask.addSupportFilesToZip(CreateSupportZipTask.java:135)\r\n    at com.atlassian.troubleshooting.stp.zip.CreateSupportZipTask.lambda$null$0(CreateSupportZipTask.java:80)\r\n    at com.atlassian.troubleshooting.stp.zip.CreateSupportZipTask.writeSupportZipFile(CreateSupportZipTask.java:114)\r\n    at com.atlassian.troubleshooting.stp.zip.CreateSupportZipTask.lambda$call$1(CreateSupportZipTask.java:78)\r\n    at com.atlassian.troubleshooting.stp.zip.CreateSupportZipTask.call(CreateSupportZipTask.java:90)\r\n    at com.atlassian.troubleshooting.stp.zip.CreateSupportZipTask.call(CreateSupportZipTask.java:35)\r\n...{noformat}\r\nh3. Workaround\r\n\r\nNo workaround is required. This message will be logged only once for this thread.\r\n\r\nIt is advised not to turn off logging for {{RequestCacheRecorderImpl}} to avoid losing insight into this problem.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g45r:","customfield_14734":"1|i3g4c7:","customfield_10651":null,"customfield_14731":"1|i3f9cv:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g4bz:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: support (CreateSupportZipTask)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1963673","self":"https://jira.atlassian.com/rest/api/latest/issue/1963673","key":"JRASERVER-76112","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.04,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/104591","id":"104591","description":"","name":"9.4.3","archived":false,"released":true,"releaseDate":"2023-01-03"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55598","id":"55598","name":"Filters & Dashboards - Permissions"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1353e2e9fd2f","name":"1353e2e9fd2f","key":"JIRAUSER7409096","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7409096&avatarId=8496351","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7409096&avatarId=8496351","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7409096&avatarId=8496351","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7409096&avatarId=8496351"},"displayName":"Benjamin S","active":true,"timeZone":"America/Los_Angeles"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1353e2e9fd2f","name":"1353e2e9fd2f","key":"JIRAUSER7409096","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7409096&avatarId=8496351","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7409096&avatarId=8496351","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7409096&avatarId=8496351","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7409096&avatarId=8496351"},"displayName":"Benjamin S","active":true,"timeZone":"America/Los_Angeles"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-76112/votes","votes":3,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-76112/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2023-07-31T20:39:00.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3uou7:","updated":"2026-07-17T04:05:42.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJira users can create personal filters (search requests) and grant _edit_ access to a specific user via the manage filters ({{ManageFilters.jspa}}) page. If that user granted access is deleted, the admin filters page ({{admin/filters/ViewSharedFilters.jspa}}) will correctly indicate the user is invalid. However, if an admin tries to re-assign ownership of that filter, an error is displayed, and the operation is aborted.\r\n\r\nThis is reproducible on Data Center: yes\r\nh3. Steps to Reproduce\r\n # _User A_ saves a filter (search request).\r\n # From *manage filters*, _user A_ grants edit access to _user B_.\r\n # _User B_ is ungracefully deleted (directory is removed, or user is manually removed from {{cwd_user}} table).\r\n # _Admin_ attempts to transfer ownership to _user C_ via the *filters* admin page.\r\n\r\nh3. Expected Results\r\n\r\nFilter ownership is transferred to _user C_, ignoring _user B_'s status.\r\n\r\nh3. Actual Results\r\n\r\n !filters-list.png|thumbnail! \r\n\r\n !filter-change-owner.png|thumbnail! \r\n\r\nThe following error is displayed in the *change owner* modal:\r\n{code}\r\nUser: 'JIRAUSER123' does not exist.\r\n{code}\r\n\r\n(i) {{JIRAUSER123}} is the internal user key of _user B_.\r\n\r\nh3. Workaround\r\n\r\nFilter sharing properties are stored in the {{sharepermissions}} table. We can query and delete records where the share recipient doesn't exist.\r\n\r\n# Query for affected share records: {code:sql}\r\nSELECT * FROM sharepermissions sp\r\n         LEFT OUTER JOIN app_user au ON sp.param1 = au.user_key\r\n         LEFT OUTER JOIN cwd_user u ON au.lower_user_name = u.lower_user_name\r\nWHERE sp.entitytype = 'SearchRequest'\r\n  AND sp.sharetype = 'user'\r\n  AND u.directory_id IS NULL;\r\n{code}\r\n# Delete these records: {code:sql}\r\nDELETE FROM sharepermissions\r\nWHERE id IN (SELECT sp.id\r\n             FROM sharepermissions sp\r\n                      LEFT OUTER JOIN app_user au ON sp.param1 = au.user_key\r\n                      LEFT OUTER JOIN cwd_user u ON au.lower_user_name = u.lower_user_name\r\n             WHERE sp.entitytype = 'SearchRequest'\r\n               AND sp.sharetype = 'user'\r\n               AND u.directory_id IS NULL);\r\n{code}\r\n** (!) Always back up your data before performing any modifications to the database. If possible, test any alter, insert, update, or delete SQL commands on a staging server first.\r\n# Restart Jira. This is required to flush the filters cache. A DC rolling restart is not sufficient.\r\n# Proceed with changing filter ownership.\r\n\r\nh4. Technical explanation\r\n\r\nInternally, Jira uses identical validators in the *edit current filter* modal on the user *manage filters* page and the *change owner* modal on the *filters* admin page. For each share permission (view/edit), this includes checking that the target entity is valid. Since the target entity was deleted, the operation fails. This cancels the ownership change request.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3uoov:","customfield_14734":"1|i3uovb:","customfield_10651":null,"customfield_14731":"1|i3tj3g:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3uov3:","customfield_12830":null,"customfield_10401":null,"summary":"Jira administrators can't transfer ownership of filters shared with deleted users","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2141580","self":"https://jira.atlassian.com/rest/api/latest/issue/2141580","key":"JRASERVER-79364","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\nBack in October 2025 Oracle announced Oracle database 26ai replaced Oracle database 23ai: https://support.oracle.com/knowledgefs?docId=742060\r\nbq. We are replacing Oracle Database 23ai with Oracle AI Database 26ai starting with Release Update (RU) 23.26.0 (shipped in October 2025). Applying RU 23.26.0 to an Oracle Database 23ai instance will make the instance become Oracle AI Database 26ai. There is no database upgrade or application re-certification required.\r\n\r\nThe latest LTS version of Confluence Data Center reflects this change:\r\nhttps://confluence.atlassian.com/doc/supported-platforms-207488198.html\r\n\r\nBut the latest Jira Data Center LTS does not:\r\nhttps://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html\r\n\r\nh3. Steps to Reproduce\r\n # Install Oracle 23ai ( 23.0 ) and apply the available patches- the database version will now be reported as Oracle 26ai ( 23.26 )\r\n # Upgrade or install Jira Data Center 11.3.3\r\n\r\nh3. Expected Results\r\nThe database health check passes\r\n\r\nh3. Actual Results\r\nThe database health check reports an error \r\n\r\nh3. Workaround\r\nYou can disable the database version health check for the time being, if needed","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nu73:","customfield_14734":"1|i4nudb:","customfield_10651":null,"customfield_14731":"1|i4mnus:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nud3:","customfield_12830":null,"customfield_10401":null,"summary":"Jira database version healthcheck for Oracle 23ai needs to be updated for 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 *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-60430].\n  {panel}\n\nUsing [https://docs.atlassian.com/jira/REST/latest/#api/2/issue/\\{issueIdOrKey\\}/attachments-addAttachment].\r\n{noformat}\r\n...\r\nContent-Disposition: form-data; name=\"file\"; filename=\"xxxx\"\r\nContent-Type: application/octet-stream\r\nContent-Transfer-Encoding: binary\r\n...\r\n{noformat}\r\nHowever, JIRA returns \r\n{noformat}\r\n\"mimeType\":\"text/html\"\r\n{noformat}\r\n\r\nMore specifically, it is impossible to add binary attachments that do not have a file extension since the mime type cannot be set.\r\n\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy5gxr:","customfield_14734":"1|hy5e5z:","customfield_10651":null,"customfield_14731":"1|hy6tkv:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hy5e5r:","customfield_12830":null,"customfield_10401":null,"summary":"REST API for addAttachment ignores content type setting","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1777436","self":"https://jira.atlassian.com/rest/api/latest/issue/1777436","key":"CONFSERVER-67943","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Export / Import"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":17.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=azolkefli","name":"azolkefli","key":"azolkefli","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=azolkefli&avatarId=5822100","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=azolkefli&avatarId=5822100","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=azolkefli&avatarId=5822100","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=azolkefli&avatarId=5822100"},"displayName":"Athirah Zolkefli","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=azolkefli","name":"azolkefli","key":"azolkefli","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=azolkefli&avatarId=5822100","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=azolkefli&avatarId=5822100","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=azolkefli&avatarId=5822100","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=azolkefli&avatarId=5822100"},"displayName":"Athirah Zolkefli","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-67943/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-67943/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2021-07-27T12:23:20.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i2zxvb:","updated":"2026-07-17T04:05:19.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nConfluence's *PDF Export Language Support* page does not validate the files which are uploaded and later stored in {{<Confluence-home-directory>/fonts}}.\r\n\r\nAlthough the page states that only *TTF* and *TTC* font files are supported, any file with any extension will be accepted on that page provided that the file uploaded does not exceed the maximum attachment size specified on the {{General Configuration}} page.\r\n\r\nWhen this is done and a user tries to export a page to PDF, the sandbox crashes and the export fails.\r\n\r\nThe following file extensions were tested:\r\n * .pdf\r\n * .png\r\n * .mov\r\n * .txt\r\n\r\nh3. Steps to Reproduce\r\n # Login to Confluence as an admin.\r\n # Head over to {{General Configuration > PDF Export Language Support}}.\r\n # Upload a PDF file as a font.\r\n # Try to export a Confluence page.\r\n\r\nh3. Expected Results\r\n\r\nIdeally, the *PDF Export Language Support* page should have prevented the upload from succeeding in the first place because it is not a supported font file.\r\n\r\nEven so, the invalid font file should have been detected as invalid and ignored during the PDF export process so that it is successful.\r\nh3. Actual Results\r\n\r\nThe PDF file was successfully uploaded as a font. The PDF export attempt fails with the following error in the {{atlassian-confluence.log}} file:\r\n{code:java}\r\n2021-07-27 10:43:00,834 ERROR [http-nio-27120-exec-3] [atlassian.confluence.servlet.ConfluenceServletDispatcher] sendError Could not execute action\r\n -- url: /c7120/spaces/flyingpdf/pdfpageexport.action | traceId: 028b3bd30ee44f17 | userName: admin | referer: http://localhost:27120/c7120/display/TEST/TEST\r\njava.lang.RuntimeException: com.atlassian.confluence.importexport.ImportExportException: We couldn't complete your export. There was an error converting the page \"TEST\". <a href=\"https://docs.atlassian.com/confluence/docs-712/PDF+export+in+Confluence+Data+Center\">Learn more</a>\r\n\tat com.atlassian.confluence.extra.flyingpdf.impl.ExportPageAsPdfAction.doExecute(ExportPageAsPdfAction.java:56)\r\n\tat com.atlassian.confluence.extra.flyingpdf.impl.PdfExportSemaphore.run(PdfExportSemaphore.java:28)\r\n\tat com.atlassian.confluence.extra.flyingpdf.impl.ExportPageAsPdfAction.execute(ExportPageAsPdfAction.java:29)\r\n........\r\nCaused by: com.atlassian.confluence.importexport.ImportExportException: We couldn't complete your export. There was an error converting the page \"TEST\". <a href=\"https://docs.atlassian.com/confluence/docs-712/PDF+export+in+Confluence+Data+Center\">Learn more</a>\r\n........\r\nCaused by: com.atlassian.confluence.util.sandbox.SandboxCrashedException: Sandbox has crashed while serving the request{code}\r\n{code:java}\r\n--------------------------\r\nParameters\r\n--------------------------\r\npageId : 360451\r\ncaused by: java.lang.RuntimeException: com.atlassian.confluence.importexport.ImportExportException: We couldn't complete your export. There was an error converting the page \"TEST\". <a href=\"https://docs.atlassian.com/confluence/docs-712/PDF+export+in+Confluence+Data+Center\">Learn more</a>\r\nat com.atlassian.confluence.extra.flyingpdf.impl.ExportPageAsPdfAction.doExecute(ExportPageAsPdfAction.java:56)\r\ncaused by: com.atlassian.confluence.importexport.ImportExportException: We couldn't complete your export. There was an error converting the page \"TEST\". <a href=\"https://docs.atlassian.com/confluence/docs-712/PDF+export+in+Confluence+Data+Center\">Learn more</a>\r\nat com.atlassian.confluence.extra.flyingpdf.sandbox.SandboxXmlToPdfConverter.convertXhtmlToPdf(SandboxXmlToPdfConverter.java:108)\r\ncaused by: com.atlassian.confluence.util.sandbox.SandboxCrashedException: Sandbox has crashed while serving the request\r\nat com.atlassian.confluence.impl.util.sandbox.SandboxProcess.tryToThrowSpecificException(SandboxProcess.java:230)\r\ncaused by: java.io.EOFException\r\nat java.io.DataInputStream.readInt(DataInputStream.java:392){code}\r\nh3. Workaround\r\n\r\nRemove the invalid font file from the *PDF Export Language Support* admin page.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2zxpz:","customfield_14734":"1|i2zxwf:","customfield_10651":null,"customfield_14731":"1|i2zauf:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2zxw7:","customfield_12830":null,"summary":"Uploading an invalid font file to Confluence's PDF Export Language Support page can cause the sandbox to crash when exporting a page to PDF","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2074365","self":"https://jira.atlassian.com/rest/api/latest/issue/2074365","key":"CONFSERVER-99581","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nUploading a large file on the attachments screen times out\r\nh3. Steps to Reproduce\r\n*Via Page's Attachment List*\r\n # Log in to Confluence and navigate to the \"Attachments\" screen of an existing page (created one if needed). (The screen corresponds to this action: viewpageattachments.action)\r\n # Check that the attachment size limit is 100MB.\r\n # Try to upload a file that is over the limit, e.g. 300MB.\r\n\r\n*Via Attachments Macro*\r\nWhile the UI doesn't _timeout_, but a different method of uploading attachment over the size limit also fails (with a different behavior):\r\n# Create a page and insert an [Attachments Macro|https://confluence.atlassian.com/doc/attachments-macro-97911315.html], then publish the page\r\n# On the page's View Mode, click \"browse for files\" on the Attachment Macro, and select a file *larger than the attachment maximum size* to upload\r\n\r\n_Optional_\r\nThe _optional steps_ below can be done for easier replication:\r\n# Go to *General Configuration*\r\n# Click \"Edit\" under *Attachment Settings*\r\n# Modify the \"Attachment Maximum Size\" to a much smaller size (eg: 1MB)\r\n\r\nh3. Expected Results\r\n\r\nThe screen should show an error saying the file was too large to upload.\r\n!image1.png|width=378,height=284!\r\n\r\n(i) Uploading attachment via *Drag and Drop* into the Attachments Macro is displayed with a meaningful warning message:\r\n !expected result.png|thumbnail! \r\n\r\n\r\n\r\nh3. Actual Results\r\n*Via Page's Attachment List*\r\nThe request retries and times out,\r\n* Firefox\r\n** !image.png|width=326,height=184!\r\n* Chrome\r\n**   !chrome error.png|thumbnail! \r\n\r\n(i) When inspect from browser's developer tool, the POST request to {{/pages/doattachfile.action?pageId=12345}} is not getting any response\r\n\r\n\r\n*Via Attachments Macro*\r\nNo error message is shown to the user, and the macro loads indefinitely:\r\n !attachment macro upload.png|thumbnail! \r\n(i) When inspect from browser's developer tool, the POST request to {{/pages/plugins/attachments/doattachfile.action?pageId=12345}} is not getting any response\r\n\r\nh3. 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Issue Summary\r\n\r\nWhen importing a Confluence Cloud space into a Server instance, pages that contain images aren't displayed properly. The alignment breaks and images are displayed in a strange way.\r\nh3. Steps to Reproduce\r\n # Create a brand new space on Confluence Cloud\r\n # Create a new page\r\n # On that page add a few paragraphs of text and images, in the following sequence:\r\n ** Between the first and second paragraph, insert an image\r\n ** Set this new image to align to left\r\n ** After the second paragraph, add a second image\r\n ** In this new image set it to Wrap Left\r\n # Publish the page\r\n # In Space Settings > Content Tools > Export, export the entire new space to XML\r\n # In an OnPrem instance of Confluence, import the Cloud space\r\n # Access the test page\r\n\r\nh3. Expected Results\r\n\r\nThe page should be displayed with the same alignment as the Cloud version\r\n !image-2021-05-03-15-18-01-397.png|width=408,height=359!\r\nh3. Actual Results\r\n\r\nThe alignment of the images break, causing visual issues on the page. This effect gets worse in pages with many images:\r\n !image-2021-05-03-15-19-31-115.png|width=800,height=166!\r\n\r\nWhen importing the same Space into a Cloud instance, the result is the expected one.\r\n\r\nh4. Storage Format\r\nComparing the Storage Format of the Cloud and OnPrem instances, there are a few tags missing from the image macro:\r\n{code:java|title=Cloud}\r\n<ac:image ac:align=\"left\" ac:layout=\"wrap-left\" ac:original-height=\"422\" ac:original-width=\"1930\" ac:width=\"340\"> \r\n <ri:attachment ri:filename=\"PNGIX.com_atlassian-logo-png_4329165.png\" ri:version-at-save=\"3\" /> \r\n </ac:image>\r\n{code}\r\n{code:java|title=OnPrem}\r\n<ac:image ac:align=\"left\" ac:width=\"340\">\r\n <ri:attachment ri:filename=\"PNGIX.com_atlassian-logo-png_4329165.png\" />\r\n </ac:image>{code}\r\nh3. Workaround\r\n\r\nNo workaround found so far.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2w6wn:","customfield_14734":"1|i2w733:","customfield_10651":null,"customfield_14731":"1|i2vm2v:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2w72v:","customfield_12830":null,"summary":"Importing a Confluence Cloud Space into a OnPrem instance causes image alignment issues in pages","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1953415","self":"https://jira.atlassian.com/rest/api/latest/issue/1953415","key":"CONFSERVER-87537","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nThis is reproducible on Data Center: yes\r\n\r\nWhen mail notifications cannot be delivered, they are accumulated in the mail ErrorQueue causing eventually an OutOfMemory situation. \r\nh3. Steps to Reproduce\r\n # Create 4-5 users in Confluence, providing a valid mail address\r\n # Login as each one of the user created, browse to *User Profile > Settings > Emails* and enable \"{*}Subscribe to daily updates{*}\"\r\n # Login as a Confluence administrator and browse to *General Configuration* > {*}Mail server{*}.\r\n ** *Add* a new SMTP Mail Server\r\n ** Validate that you can *send a test mail* to each of the users mails created earlier, and the mail is received in their inbox. \r\n # Create ~5000 new empty pages in Confluence, this will generate a mail about \"{*}daily updates{*}\" of approximately *~10MBs each*\r\n # Browse to {*}General Configuration > Scheduled Jobs{*}, search *Email Daily Reports* and click on *Edit* to set a new cron schedule.\r\n ** For example \"{*}0 * * * * ?{*}\" will run this job every single minute.  \r\n # Confirm that the users receive a mail on their inbox with a subject \"{_}Confluence changes in the last 24 hours{_}\" \r\n # Now, shutdown the mail server so the mails can't be delivered and they are moved to the Mail ErrorQueue. \r\n\r\n{panel:bgColor=#f3ffff}\r\n(i) The *Email Daily Reports* has been used for reproducing this issue, but any other kind of mail and notifications could trigger a similar situation.\r\n{panel}\r\nh3. Expected Results\r\n\r\nConfluence keeps running as usual, without impact. The mails on the ErrorQueue are not kept permanently loaded in the memory.\r\nh3. Actual Results\r\n\r\nEventually, if enough mails get accumulated in the ErrorQueue, due to their size or the amount of mails (or a combination of both), an {{OutOfMemoryError}} is thrown in the {{atlassian-confluence.log}} file:\r\n{noformat}\r\n2023-06-07 16:00:07,837 ERROR [Caesium-1-1] [scheduler.caesium.impl.SchedulerQueueWorker] executeJob Unhandled exception thrown by job QueuedJob[jobId=DailyReportJob,deadline=1686153580000]\r\njava.lang.OutOfMemoryError: Java heap space\r\n        at java.base/java.util.Arrays.copyOfRange(Arrays.java:4030)\r\n        at java.base/java.lang.StringUTF16.newString(StringUTF16.java:1025)\r\n        at java.base/java.lang.StringBuilder.toString(StringBuilder.java:453)\r\n        at org.jsoup.internal.StringUtil.releaseBuilder(StringUtil.java:367)\r\n        at org.jsoup.nodes.Element.html(Element.java:1721)\r\n        at org.jsoup.nodes.Document.outerHtml(Document.java:277)\r\n        at com.atlassian.botocss.Botocss.inject(Botocss.java:145)\r\n        at com.atlassian.confluence.mail.BotocssMailContentProcessor.process(BotocssMailContentProcessor.java:54)\r\n        at com.atlassian.confluence.mail.DefaultMailContentProcessor.process(DefaultMailContentProcessor.java:21)\r\n        at com.atlassian.confluence.mail.template.AbstractMailNotificationQueueItem.transformForEmail(AbstractMailNotificationQueueItem.java:256)\r\n        at com.atlassian.confluence.mail.template.AbstractMailNotificationQueueItem.preRenderBody(AbstractMailNotificationQueueItem.java:200)\r\n        at com.atlassian.confluence.mail.template.PreRenderedMailNotificationQueueItem$Builder.render(PreRenderedMailNotificationQueueItem.java:393)\r\n        at com.atlassian.confluence.mail.jobs.DefaultDailyReportManager.queueDailyReportEmail(DefaultDailyReportManager.java:146)\r\n        at com.atlassian.confluence.mail.jobs.DefaultDailyReportManager.generateDailyReports(DefaultDailyReportManager.java:110)\r\n...\r\n...\r\n{noformat}\r\nIf collected a HeapDump, you will observe there is one instance of {{com.atlassian.core.task.ErrorQueuedTaskQueue}} occupying most part of the memory.\r\n\r\n !HeapDump_screenshot.png|thumbnail! \r\n\r\nIf you analyse further, you will see there are dozens/hundreds of objects of type \r\n{{com.atlassian.confluence.mail.template.PreRenderedMailNotificationQueueItem}} that are holding all the data of the non-delivered mails.\r\n\r\n !Classes_screenshot.png|thumbnail! \r\n\r\nh3. Workaround\r\n+*Workaround 1)*+\r\n\r\nFix the issue related in the SMTP Mail Server that is causing the mail notifications not being delivered successfully.\r\n\r\nAs an example, this might be so simple as the mail server is temporarily down, or the mail size is higher that the _max message size_ configured in the Mail server side. \r\n+*Workaround 2)*+\r\n\r\nMonitor regularly the *ErrorQueue* in the Confluence [Mail Queue|https://confluence.atlassian.com/doc/the-mail-queue-151387.html] and *delete manually* every time that there are mails accumulated.\r\n+*Workaround 3)*+\r\n\r\nRestart Confluence","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3sx7j:","customfield_14734":"1|i3sxdz:","customfield_10651":null,"customfield_14731":"1|i3rs3w:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3sxdr:","customfield_12830":null,"summary":"OutOfMemoryError caused by non-delivered mails/notifications accumulated in the ErrorQueue","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1965923","self":"https://jira.atlassian.com/rest/api/latest/issue/1965923","key":"CONFSERVER-90893","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nThis is reproducible in Data Center: Yes\r\nh3. Steps to Reproduce\r\n # Create a space/site export from any confluence version, to import it to Confluence 8.4.1\r\n # Place the space export in {{<confluence-home>/shared/restore/space}} (or) site export in - {{<confluence-home>/shared/restore/site}}\r\n # Use cURL - \r\n{code:java}\r\ncURL -D- -u <user_name>:<password> -X POST -H \"X-Atlassian-Token: nocheck\" -F \"file=@<file_name>.zip\" http://<base_url>/rest/api/backup-restore/restore/space/upload{code}\r\n\r\nh3. Ref : https://docs.atlassian.com/ConfluenceServer/rest/8.4.1/\r\nh3. Expected Results\r\n * Site/Space should be imported into the destination Confluence \r\n\r\nh3. Actual Results\r\n{code:java}\r\n{\"statusCode\":400,\"data\":{\"authorized\":false,\"valid\":true,\"allowedInReadOnlyMode\":true,\"errors\":[],\"successful\":false},\"message\":\"The uploaded file should be a valid zip file.\",\"reason\":\"Bad Request\"}%                                              {code}\r\n \r\nFrom {{conf_access_*.log}}\r\n{code:java}\r\n[17/Aug/2023:07:07:34 +0530] admin http-nio-6841-exec-3 127.0.0.1 POST /c841/rest/api/backup-restore/restore/site/upload HTTP/1.1 400 143ms 211 - curl/8.1.2 {code}\r\n\r\nh3. 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Issue Summary\r\n\r\nSince Confluence 9.2, when a Confluence administrator disables and re-enables Private URLs in Team Calendars, new Calendar subscriptions are getting denied in external calendar clients such as MS Outlook desktop app and the Apple Calendar desktop app.\r\nh3. Environment:\r\n * Confluence 9.2+\r\n * Apple Calendar app, and Outlook Calendar app in Windows. \r\n\r\nh3. Steps to Reproduce\r\n # Create a Team Calendar with a few events\r\n # Browse to {*}General Configuration > Team Calendars{*}.\r\n # On Security, check \"{_}Disable Private URLs{_}\" option and click {*}Save{*}.\r\n # Browse again to {*}Calendars{*}, and generate a subscription URL for your Calendar, under *(...) > Subscribe*\r\n # In the \"{_}Subscribe to Calendar{_}\" prompt, choose \"{_}Microsoft Outlook (browser){_}\" as *Calendar App*\r\n # Copy the generated link.\r\n # In your Calendar app, click on *File > New Calendar Subscription* with this URL. You will be asked username/password to complete the subscription successfully.\r\n # Now, browse back to {*}General Configuration > Team Calendars{*}; uncheck \"{_}Disable Private URLs{_}\" option and click {*}Save{*}.\r\n # Browse again to {*}Calendars{*}, and generate a new subscription URL for the same Calendar as before, choosing \"{_}Microsoft Outlook (browser){_}\" as *Calendar App*\r\n\r\nh3. Expected Results\r\n\r\nEnd users can successfully subscribe to the new subscription URL\r\nh3. Actual Results\r\n\r\nThe end users will receive a \"{_}Access is Denied{_}\" message when using the new subscription URL.\r\n!image-2025-06-16-13-46-02-237.png!\r\n \r\nReviewing the Confluence access logs, you can see that the Calendar app sets a JSESSIONID when communicating with Confluence. Hence, this request gets denied with a *401 Unauthorized* response due to an invalid session attached to the subscription request: \r\n{code:java}\r\nxxx.50.0.2 - [09/Jun/2025:08:59:58 +0000] \"GET /confluence/rest/calendar-services/1.0/calendar/export/subcalendar/private/8ce6244a879edf1f5be6aa2e654978d833083020.ics HTTP/1.1\" 401 770 10 /confluence/rest/calendar-services/1.0/calendar/export/subcalendar/private/8ce6244a879edf1f5be6aa2e654978d833083020.ics http-nio-8090-exec-4 \"macOS/15.5 (24F74) dataaccessd/1.0\"    xxx.50.0.2 xxx.50.0.5 - JSESSIONID=D77772267D276FCEC06BF665CA6E2803 {code}\r\nh3. Workaround\r\nh5. Workaround 1) \r\n\r\nIn the Calendar subscription url, add *os_authType=none* parameter. 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(Only for MS Outlook) Workaround 2) \r\n\r\nAs an alternative, you could subscribe to your Calendar URL using {*}Outlook Web App (OWA){*}, as described in the Microsoft KB article [You can't add an Internet calendar in Outlook 2019, Outlook 2016, and Outlook for Microsoft 365|https://learn.microsoft.com/en-us/outlook/troubleshoot/calendaring/cannot-add-an-internet-calendar]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4em9j:","customfield_14734":"1|i4emfr:","customfield_10651":null,"customfield_14731":"1|i4dftw:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4emfj:","customfield_12830":null,"summary":"After disabling and re-enabling Private URLs in Team Calendars, new Calendar subscriptions are denied in Confluence 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This suggestion is for {*}Confluence Server{*}. Using {*}Confluence Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-34576].\r\n{panel}\r\nWhen creating excerpts on a page (which is possible multiple times) it should also be possible to select which excerpt to include in a macro. This way I can create a project document and include the excerpts from each step on a detail page of the step.\r\n\r\nAs in Confluence Cloud [Excerpt Macro|https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-macro/] adding one more parameter named \"Excerpt Name\" can allow users to both identify different excerpts and also select which one to show on the page (which contains excerpt include macro).","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxho6v:","customfield_10651":null,"customfield_14734":"1|hxhbav:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxkyjz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxhban:","customfield_10653":null,"summary":"Include excerpt macro should be possible to select an excerpt from the page","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2156648","self":"https://jira.atlassian.com/rest/api/latest/issue/2156648","key":"JRASERVER-79466","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":false,"releaseDate":"2026-08-05"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Service ops & Tech entropy","id":"18936","disabled":false},"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen uploading an attachment from the 'Insert link' dialog present in the page editor, an upload error is always displayed, even when the upload is successful.\r\n\r\nA quick code investigation shows that the backend API behaviour and response have not changed and the bug is likely present in the frontend code (confluence-frontend/plugin/src/main/resources/includes/js/attachment-uploader.js).\r\nh3. Steps to Reproduce\r\n # Edit any page\r\n # Open 'Insert link' dialog from editor toolbar\r\n # Select 'Files' tab\r\n # Click 'Browse' and select any file for upload\r\n\r\nh3. Expected Results\r\n\r\nUploaded file appears at top of list and highlighted.\r\n\r\n!image-2025-09-24-10-43-22-914.png|width=570,height=402!\r\nh3. Actual Results\r\n\r\nThe newly uploaded file does not appear in the list of available attachments and the following error is displayed:\r\n{noformat}\r\nCould not upload the file to Confluence. The server may be unavailable. {noformat}\r\n!image-2025-09-24-10-42-23-385.png|width=570,height=401!\r\nh3. Workaround\r\n\r\nWhen the error message appears, ignore the link text (it may still point to an older attachment). Close the “Insert link” dialog, then open it again. 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 *NOTE:* This suggestion is for *Confluence Server*. 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Issue Summary\r\n\r\nSelecting a user with some fields in Jira does not work for some users, whose name matches the following:\r\n # A short name & username with only 2 characters in sequence.\r\n # There are lots of other users whose name contains exactly the same character sequence.\r\n # The user picker field returns only a limited number of users based on autocomplete, (usually the 50 first match).\r\n # In alphabetical order, the name is later than 50. (20. for some Jira fields) in the list returned by the autocomplete feature.\r\n\r\n \r\nh3. Steps to Reproduce\r\n # Create a user called li.li and li.la\r\n # Head to Project Settings > Users & Roles.\r\n # Click *Add User to a role*.\r\n # Search for the user li.li\r\n\r\nh3. Expected Results\r\n\r\nResults will return for the user 'li.li'.\r\nh3. Actual Results\r\n\r\nThe result will show both 'li.la' and 'li.li' eventhough the search specified was 'li.li'. If 'li.li' appears last in a list of 50+ users, the user will not appear in the search at all.\r\n\r\n \r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i0t2qv:","customfield_14734":"1|i0t2vb:","customfield_10651":null,"customfield_14731":"1|i0sztr:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i0t2v3:","customfield_12830":null,"customfield_10401":null,"summary":"When adding a user to a role in a project, user picker displays less relevant users when a surname is short (i.e. two letters) and there are other users that have those letters somewhere as part of their username.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875076","self":"https://jira.atlassian.com/rest/api/latest/issue/1875076","key":"JRASERVER-73835","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/102401","id":"102401","description":"","name":"9.3.0","archived":false,"released":true,"releaseDate":"2022-09-27"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\n{{DefaultFeatureManager}} uses {{RequestCache}} outside of a context.\r\n\r\nSee [JRASERVER-72963#comment-3059444|https://jira.atlassian.com/browse/JRASERVER-72963?focusedCommentId=3059444&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3059444] for more details.\r\n\r\n*(i) Note* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\n\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n{noformat}\r\nInvalid use of RequestCache by thread: ForkJoinPool.commonPool-worker.Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtil for details. This message will be logged once per thread. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.\r\njava.lang.Throwable\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:32)\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:25)\r\n    at com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:93)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.getDarkFeatures(DefaultFeatureManager.java:176)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.isEnabled(DefaultFeatureManager.java:103)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.isEnabled(DefaultFeatureManager.java:130)\r\n    at com.atlassian.jira.template.velocity.VelocityEngineWarmer.run(VelocityEngineWarmer.java:28)\r\n...{noformat}\r\nh3. Workaround\r\n\r\nNo workaround is required. This message will be logged only once for this thread.\r\n\r\nIt is advised not to turn off logging for {{RequestCacheRecorderImpl}} to avoid losing insight into this problem.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g427:","customfield_14734":"1|i3g48n:","customfield_10651":null,"customfield_14731":"1|i3f99b:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g48f:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: ForkJoinPool.commonPool-worker -> JiraWarmer(s)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"173420","self":"https://jira.atlassian.com/rest/api/latest/issue/173420","key":"CONFSERVER-24782","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"customfield_12530":null,"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/2","id":"2","description":"The problem described is an issue which will never be fixed.","name":"Won't Fix"},"customfield_12930":null,"customfield_11436":"103848","customfield_11435":"103848","customfield_11437":"103930","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"128999","customfield_11434":"103829","customfield_17933":null,"labels":[],"customfield_11433":"113935","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"71580","self":"https://jira.atlassian.com/rest/api/2/issueLink/71580","outwardIssue":{"id":"34819","key":"CONFSERVER-5595","self":"https://jira.atlassian.com/rest/api/2/issue/34819","fields":{"summary":"Basic forum 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Problem Definition\r\n\r\nWhen using the webhooks UI to create or edit webhooks, some variables will be allowed to be used in the URL.\r\n\r\nHowever, not all event types provide the same URL variables; and it's not entirely clear which event types provide certain URL variables.\r\nh3. Suggested Solution\r\n\r\nProvide a clearer way in the UI for an administrator to see which variables are provided by which event type.\r\nh3. Why this is important\r\n\r\nAdministrators may create webhooks with multiple events to make management easier - but if an event fires (that does not provide the variable) then the webhook will not behave as expected.\r\nh3. Workaround\r\n\r\nYou can insert the following CSS into Jira's Announcement Banner - it will make the \"All variables are available\" and \"Some variables are available\" states clearer so Administrators can at least see the difference.\r\n{code:java}\r\n<style type=\"text/css\">\r\n.webhooks .variable-intersection { font-weight: bold; color: #36B37E !important; }\r\n.webhooks .variable-some { font-weight: bold; color: #FFAB00 !important; }\r\n</style>\r\n{code}\r\nPlease ensure you test this change in a test environment first, before applying to production. 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Issue Summary\r\n\r\nSelecting different types of events in the webhook creation/editing administrative view may cause confusion regarding which variables are available for use in parameterizing the webhook URL.\r\nh3. Steps to Reproduce\r\n # Navigate to the page {{{}<JIRA-BASE>/plugins/servlet/webhooks{}}}.\r\n # Click the \"+ Create a WebHook\" button located in the top right corner.\r\n # Observe the text below the URL field. Some parts are greyed out, indicating variables that can be used to define the URL. During event processing, these variables are replaced by values from the processed event.\r\n # In the \"Events\" section, select the checkbox in the \"Issues\" column.\r\n ** Some variables below the URL field are highlighted.\r\n # In the \"Events\" section, select the checkbox in the \"Comments\" column.\r\n ** As a result, \\{comment.id} is semi-highlighted, making its status difficult to understand.\r\n # In the \"Events\" section, select the checkbox in the \"Issue link\" column.\r\n ** All previously highlighted variables become semi-highlighted. This is even more confusing because users cannot easily distinguish between semi-highlighted and fully-highlighted variables.\r\n\r\nh3. Expected Results\r\n * The user interface is clear and not confusing regarding the highlighting of variables.\r\n\r\n * The variables available for substitution are clearly associated with the types of events.\r\n\r\n * The \"Read More\" link under the URL should directly lead to the section that explains how [variable substitution works|https://developer.atlassian.com/cloud/jira/platform/webhooks/#variable-substitution-in-the-webhook-url].\r\n\r\nh3. Actual Results\r\n\r\n[VIDEO showcasing the problem|https://www.loom.com/share/0471ae9a79be4edda639bc229303a90f?sid=754b5ffa-597c-4f24-814e-6b3ec689fcd0]\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4eben:","customfield_14734":"1|i4ebkv:","customfield_10651":null,"customfield_14731":"1|i4d4zg:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ebkn:","customfield_12830":null,"customfield_10401":null,"summary":"Confusing UI on webhook create/edit administrative 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Variables do not work for webhook event Link created","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the 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the same URL variables. This can lead to scenarios where a single webhook has multiple events - but the webhook will not always execute consistently, because some variables will not be present.\r\n\r\nCurrently, the list of variables is:\r\n\r\n * *board* related webhooks: *board.id*\r\n * *sprint* related webhooks: *sprint.id*\r\n * *attachment* related webhooks: *attachment**.id*\r\n * *comment* related webhooks: *comment.id*\r\n * *issue* related webhooks: *issue.id, issue.key, project.id, project.key*\r\n * *project* related webhooks: *project.id, project.key*\r\n * *version* related webhooks: *project.id, project.key, version.id*\r\n * *version merge* webhook: *mergedVersion.id*\r\n * *worklog* related webhooks: *worklog.id*\r\n\r\nThe following event types *do not provide any URL variables*:\r\n* Issue Link related webhooks:\r\n* Features status change related webhooks (voting, watching, etc)\r\n\r\n(Please note that this list may change in the future)\r\n\r\nh3.Suggested Solution\r\nAll webhook events should provide a bare minimum of variables, where it makes sense to do so.\r\n\r\nh3. Why this is important\r\nThis is important so webhooks operate consistently when multiple events have been selected.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzpkjb:","customfield_10651":null,"customfield_14734":"1|hzpken:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzpn2f:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzpken:","customfield_10653":null,"customfield_10401":null,"summary":"As an Admin, I'd like for webhook events to more consistently provide variables in the URL so I can ensure my webhooks work consistently","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2130592","self":"https://jira.atlassian.com/rest/api/latest/issue/2130592","key":"JRASERVER-79286","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115510","id":"115510","name":"11.3.3","archived":false,"released":true,"releaseDate":"2026-03-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/115405","id":"115405","name":"10.3.18","archived":false,"released":true,"releaseDate":"2026-03-04"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nCustom “Show all” checkbox not accessible for keyboard-only and screen reader users.\r\nh3. Test URL\r\n\r\n[https://instenv-652124-fvds.instenv.internal.atlassian.com/secure/Dashboard.jspa]\r\nh3. Steps to Reproduce\r\n # Open the Jira Data Center home page.\r\n # Navigate to the \"Create\" menu button in the header section & activate it.\r\n # In the Create Issue dialog, navigate to the \"Sprint\" combobox and expand it.\r\n # Now, try to toggle the checkbox state using the keyboard only (Spacebar, Enter).\r\n # Observe that \"Show all\" checkbox is not operable with the keyboard.\r\n\r\nh3. Screen Recording\r\n\r\n[^Screen Recording 2026-02-04 at 4.16.09 PM.mov]\r\nh3. Actual Results\r\n\r\nThe “Show all” custom checkbox in the Sprint combobox within the Create issue modal dialog is not accessible for keyboard-only and screen reader users. The checkbox cannot be toggled using the keyboard (Tab, Space, Enter). \r\n\r\nAs a result, keyboard-only and screen reader users may be unable to change the checkbox state and therefore cannot accurately set the Sprint value for an issue.\r\nh3. Expected Results\r\n\r\nThe custom checkboxes must be identified with role and state using screen reader for its users. Also, the custom checkboxes must be operable with a keyboard for its users.\r\n\r\nApply the following changes ->\r\n * Replace the custom checkbox with the standard checkbox by using the <input type=\"checkbox\"> element.\r\n * Alternatively, use appropriate ARIA roles and attributes to code the custom checkbox. Additionally, modify the scripts to ensure it's operable with the keyboard.\r\n\r\nCode Snippet:\r\n{code:java}\r\n<div class=\"sprint-show-all\">\r\n  <input\r\n    type=\"checkbox\"\r\n    id=\"sprint-show-all\"\r\n    class=\"sprint-show-all__checkbox\"\r\n  />\r\n  <label for=\"sprint-show-all\" class=\"sprint-show-all__label\">\r\n    Show all\r\n  </label>\r\n</div> {code}\r\n*Note:* This code example is intended only as a general illustration of how to address the violation and should not be considered a complete or production-ready solution. If you have any questions, please attach this ticket to a #help-accessibility request.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.\r\nh3. 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Issue Summary\r\n\r\nTime Since Issues Report may  encounter 500 error in below condition:\r\n * Having value the custom filed in a ticket\r\n * If selecting a custom date as Date Field in Time Since Issues Report \r\n\r\nNote: if not reproduced, please retry after a reindex.\r\nh3. Steps to Reproduce\r\n # Create a Date picker custom filed (\"Test Date\")\r\n # Associate it with a project\r\n # Create a ticket from the above project, and set a value for \"Test Date\" field\r\n # Move to \"Time Since Issues Report \" of above project\r\n # Select \"Test Date\" in Date Field\r\n\r\nh3. Expected Results\r\n\r\nNo error\r\nh3. Actual Results\r\n\r\n500 error happens, please see below screenshot:\r\n\r\n!JRASERVER-79429.png|thumbnail!\r\n\r\n \r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-61223].\n  {panel}\n\nh3. Problem Definition\r\nDatabase failover is not supported on JIRA Data Center.\r\n\r\nh3. Suggested Solution\r\nSupport DB failover for JDC.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy7l2n:","customfield_10651":null,"customfield_14734":"1|hy7iin:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy8u6n:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy7iif:","customfield_10653":null,"customfield_10401":null,"summary":"Support database 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Yakovlev [Atlassian]","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ayakovlev%40atlassian.com","name":"ayakovlev@atlassian.com","key":"ayakovlev@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ayakovlev%40atlassian.com&avatarId=6020220","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ayakovlev%40atlassian.com&avatarId=6020220"},"displayName":"Andriy 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Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian 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Summary\r\n\r\nDuring user login, user data is updated and membership is synchronised with remote LDAP (happens as part of _updateGroupsMembershipOnLogin_). If any new group is found it will be added to local Jira cache (DB). If new group name differs from existing by:\r\n* a trailing space\r\n* the use of lower and upper cases(e.g. \"Group\" & \"GROUP\")\r\n* or have an accented character(e.g. ã, á, ü)\r\nJIRA tries to create it but fails later due to conflict in DB: _Cannot insert duplicate key row.._ (see below). \r\n\r\nSince _updateGroupsMembershipOnLogin_ failed Jira *denies* user login.\r\n\r\nh3. Environment\r\n * JIRA\r\n * Remote Ldap with 2 groups:\r\n ** 'Test Group ' (with space)\r\n ** 'Test Group'\r\n * User1 belongs to only one of the groups.\r\n\r\nh3. Steps to Reproduce\r\n # Run directory sync and check that one of groups is present\r\n # Add user to another group (not the one present)\r\n # Login to JIRA\r\n\r\nh3. Expected Results\r\n\r\nJIRA should either:\r\n * Create another group (with or without space)\r\n * (Not-advisable) Normalise the groups, detect that groups are the same and skip the adding the group\r\n\r\nh3. Actual Results\r\n * User not able to login to JIRA\r\n * Error in the log:\r\n{noformat}\r\n2017-12-13 01:34:30,983 http-nio-8000-exec-13 ERROR      [o.a.c.c.C.[.[.[/].[jsp.login_jsp]] Servlet.service() for servlet [jsp.login_jsp] in context with path [] threw exception\r\ncom.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:Group][groupName,... (SQL Exception while executing the following:INSERT INTO dbo.cwd_group (ID, group_name, lower_group_name, active, local, created_date, updated_date, description, lower_description, group_type, directory_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (Cannot insert duplicate key row in object 'dbo.cwd_group' with unique index 'uk_group_name_dir_id'. The duplicate key value is (Test Group, 10100).))\r\n\tat com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:299)\r\n\tat com.atlassian.jira.ofbiz.WrappingOfBizDelegator.createValue(WrappingOfBizDelegator.java:172)\r\n\tat com.atlassian.jira.crowd.embedded.ofbiz.OfBizGroupDao.add(OfBizGroupDao.java:129)\r\n\tat com.atlassian.jira.crowd.embedded.ofbiz.OfBizGroupDao.add(OfBizGroupDao.java:117)\r\n\tat com.atlassian.crowd.directory.AbstractInternalDirectory.addGroup(AbstractInternalDirectory.java:812)\r\n\tat com.atlassian.crowd.directory.DbCachingRemoteDirectory.syncRemoteGroupToInternalDirectory(DbCachingRemoteDirectory.java:497)\r\n\tat com.atlassian.crowd.directory.DbCachingRemoteDirectory.updateGroupsMembershipOnLogin(DbCachingRemoteDirectory.java:449)\r\n\tat com.atlassian.crowd.directory.DbCachingRemoteDirectory.authenticateAndUpdateInternalUser(DbCachingRemoteDirectory.java:328)\r\n\tat com.atlassian.crowd.directory.DbCachingRemoteDirectory.performAuthenticationAndUpdateAttributes(DbCachingRemoteDirectory.java:232)\r\n\tat com.atlassian.crowd.directory.DbCachingRemoteDirectory.authenticate(DbCachingRemoteDirectory.java:204)\r\n\tat com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.authenticateUser(DirectoryManagerGeneric.java:283)\r\n\tat com.atlassian.crowd.manager.application.ApplicationServiceGeneric.authenticateUser(ApplicationServiceGeneric.java:194)\r\n\tat com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:69)\r\n\tat com.atlassian.crowd.embedded.core.DelegatingCrowdService.authenticate(DelegatingCrowdService.java:37)\r\n...\r\nCaused by: java.sql.SQLException: Cannot insert duplicate key row in object 'dbo.cwd_group' with unique index 'uk_group_name_dir_id'. The duplicate key value is (Test Group, 10100).\r\n\tat net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:372)\r\n\tat net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2421)\r\n\tat net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:671)\r\n\tat net.sourceforge.jtds.jdbc.JtdsStatement.processResults(JtdsStatement.java:613)\r\n\tat net.sourceforge.jtds.jdbc.JtdsStatement.executeSQL(JtdsStatement.java:572)\r\n\tat net.sourceforge.jtds.jdbc.JtdsPreparedStatement.executeUpdate(JtdsPreparedStatement.java:727)\r\n\tat org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98)\r\n\tat org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98)\r\n\tat org.ofbiz.core.entity.jdbc.SQLProcessor.executeUpdate(SQLProcessor.java:673)\r\n{noformat}\r\n\r\n * Always same group and Dir_ID: _Test Group, 10100_\r\n\r\nh3. Notes\r\n * Enabling logging for {{com.atlassian.crowd.directory.DbCachingRemoteDirectory}} will show the following attempt to create new group:\r\n{noformat}\r\nGroup Test Group doesn't exist during authentication of user test@local.com, trying to create\r\n{noformat}\r\n\r\n * Looks like there is misalignment in JIRA code in different abstraction levels:\r\n ** During login JIRA things groups are different\r\n ** Down the stack JIRA treats both groups as the same and that leads to unique index violation.\r\n\r\nh3. Workaround\r\n\r\nRename other group to avoid name duplicate","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz7fa7:","customfield_14734":"1|hz7euf:","customfield_10651":null,"customfield_14731":"1|hz7pwn:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz7euf:","customfield_12830":null,"customfield_10401":null,"summary":"LDAP group can't be added during login due to duplicate key 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Cardino","active":false,"timeZone":"Asia/Shanghai"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-47376/votes","votes":21,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-47376].\n  {panel}\n\nAs an Admin, I would like to have the flexibility to remove the Comment field in Edit/View Issue Screens.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy0avb:","customfield_10651":null,"customfield_14734":"1|hy0633:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy20gn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy062v:","customfield_10653":null,"customfield_10401":null,"summary":"Remove Comment field in Edit/View Issue 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Issue Summary\r\n\r\nConfluence Data Center nodes using Hibernate 5.x (including version 9.2.x) can experience total HTTP thread exhaustion when subjected to high-volume REST API scanning (e.g., AI crawlers like Microsoft Copilot).\r\n\r\nThe issue is caused by a concurrency bottleneck in Hibernate 5.6.x {{{}QueryPlanCache{}}}. When a high volume of unique CQL/REST queries is executed, the plan cache fills up and triggers constant eviction. During eviction, Hibernate 5.x acquires an *exclusive* {{ReentrantLock}} on the cache segment, blocking all other threads that need to retrieve or store a query plan. This results in a \"lock convoy\" where the entire HTTP thread pool becomes parked, while the host CPU remains largely idle.\r\n\r\nThis also manifests as a high number of \"idle in transaction\" sessions on the database side, as the threads are frozen mid-transaction while waiting for the Hibernate lock.\r\nh3. Steps to Reproduce\r\n # Deploy Confluence Data Center 9.2.x.\r\n # Trigger a high volume of unique REST API requests (e.g., {{/rest/api/content/search}} with varying CQL parameters) at machine speed.\r\n # Monitor the HTTP thread pool and Hibernate {{QueryPlanCache}} activity.\r\n\r\nh3. Expected Results\r\n\r\nThe application should degrade gracefully under high load or throttle requests without blocking the entire thread pool.\r\nh3. Actual Results\r\n\r\nA single thread performing cache eviction holds an exclusive lock, causing all other HTTP threads to block. The node becomes unresponsive, and the thread pool is exhausted.\r\n\r\nThe below logs can be seen in the catalina.out log file:\r\n{code:java}\r\n11-May-2026 06:06:00.719 WARNING [Catalina-utility-2] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread [http-nio-8090-exec-144 url: /rest/api/content/search; user: XXX] (id=[174200]) has been active for [69,192] milliseconds (since [5/11/26 6:04 AM]) to serve the same request for [https://XXXX/rest/api/content/search?start=0&expand=restrictions.read.restrictions.user,history.lastUpdated,history,space,ancestors,metadata.labels,space.metadata.labels,restrictions.read.restrictions.group,body.view,history.contributors.publishers.users,children.attachment.history&cql=type%20in%20(%20page)%20AND%20space%20%3D%20%22DPS%22%20AND%20content%20%3D%20%22920113349%22%20AND%20(type%20in%20(page))&limit=10] and may be stuck (configured threshold for this StuckThreadDetectionValve is [60] seconds). There is/are [127] thread(s) in total that are monitored by this Valve and may be stuck.\r\n\tjava.lang.Throwable\r\n\t\tat java.base/jdk.internal.misc.Unsafe.park(Native Method)\r\n\t\tat java.base/java.util.concurrent.locks.LockSupport.park(LockSupport.java:221)\r\n\t\tat java.base/java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(AbstractQueuedSynchronizer.java:788)\r\n\t\tat java.base/java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(AbstractQueuedSynchronizer.java:1024)\r\n\t\tat java.base/java.util.concurrent.locks.ReentrantLock$Sync.lock(ReentrantLock.java:153)\r\n\t\tat java.base/java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java:322)\r\n\t\tat org.hibernate.internal.util.collections.BoundedConcurrentHashMap$Segment.attemptEviction(BoundedConcurrentHashMap.java:1581)\r\n\t\tat org.hibernate.internal.util.collections.BoundedConcurrentHashMap$Segment.get(BoundedConcurrentHashMap.java:1297)\r\n\t\tat org.hibernate.internal.util.collections.BoundedConcurrentHashMap.get(BoundedConcurrentHashMap.java:1850)\r\n\t\tat org.hibernate.engine.query.spi.QueryPlanCache.getHQLQueryPlan(QueryPlanCache.java:154)\r\n\t\tat org.hibernate.internal.AbstractSharedSessionContract.getQueryPlan(AbstractSharedSessionContract.java:636)\r\n\t\tat org.hibernate.internal.AbstractSharedSessionContract.createQuery(AbstractSharedSessionContract.java:668)\r\n\t\tat org.hibernate.internal.AbstractSharedSessionContract.getNamedQuery(AbstractSharedSessionContract.java:652)\r\n\t\tat org.hibernate.internal.AbstractSharedSessionContract.getNamedQuery(AbstractSharedSessionContract.java:114)\r\n\t\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.lambda$findNamedQueryStringParams$4(HibernateObjectDao.java:311)\r\n\t\tat org.springframework.orm.hibernate5.HibernateTemplate.doExecute(HibernateTemplate.java:366)\r\n\t\tat org.springframework.orm.hibernate5.HibernateTemplate.executeWithNativeSession(HibernateTemplate.java:333)\r\n\t\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.findNamedQueryStringParams(HibernateObjectDao.java:310)\r\n\t\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.findNamedQueryStringParams(HibernateObjectDao.java:266)\r\n\t\tat com.atlassian.confluence.pages.persistence.dao.hibernate.HibernatePageDao.getPage(HibernatePageDao.java:125)\r\n\t\tat com.atlassian.confluence.pages.persistence.dao.hibernate.HibernatePageDao.getPage(HibernatePageDao.java:149)\r\n\t\tat com.atlassian.confluence.impl.pages.persistence.dao.PageDaoCachingAspect.lambda$loadPage$1(PageDaoCachingAspect.java:59)\r\n\t\tat com.atlassian.confluence.impl.cache.ReadThroughEntityCache.retrieveEntityIdFromDelegate(ReadThroughEntityCache.java:97)\r\n\t\tat com.atlassian.confluence.impl.cache.ReadThroughEntityCache.lambda$get$0(ReadThroughEntityCache.java:76)\r\n\t\tat com.atlassian.confluence.impl.cache.ReadThroughAtlassianCache.lambda$get$0(ReadThroughAtlassianCache.java:76)\r\n\t\tat com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache$ValueWrapperSupplier.get(DefaultConfluenceEhCache.java:218)\r\n\t\tat com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache$ValueWrapperSupplier.get(DefaultConfluenceEhCache.java:207)\r\n\t\tat com.atlassian.cache.ehcache.ReferenceCacheLoader.load(ReferenceCacheLoader.java:28)\r\n{code}\r\nh3. Workaround\r\n # *Rate Limiting:* Use the Atlassian Rate Limiting plugin to cap the request rate for the specific integration user\r\n # *Hibernate Tuning:* Increase the plan cache size to reduce eviction frequency (though this increases Heap usage):\r\n{code:java}\r\n-Dhibernate.query.plan_cache_max_size=8192\r\n-Dhibernate.query.plan_parameter_metadata_max_size=512\r\n{code}\r\n\r\n # *Database Timeout:* Set a PostgreSQL {{idle_in_transaction_session_timeout}} (e.g., 5-15 minutes) to automatically reclaim connections from stuck threads.\r\n\r\n(i) These are generic values and customers must {*}validate it in a test/staging environment first{*}, tune the value to their actual usage, then *monitor closely and adjust as needed* before/after applying in production. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q3hz:","customfield_14734":"1|i4q3o7:","customfield_10651":null,"customfield_14731":"1|i4ox4s:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q3nz:","customfield_12830":null,"summary":"HTTP Thread Exhaustion and Node Unresponsiveness due to Hibernate 5.x QueryPlanCache Lock Convoy during high-volume REST API activity","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2153776","self":"https://jira.atlassian.com/rest/api/latest/issue/2153776","key":"CONFSERVER-104233","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117193","id":"117193","description":"","name":"10.2.14","archived":false,"released":false}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":"Tested","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["ewt-ctb-improve-existing","internal-kickoff"],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116410","id":"116410","name":"9.2.21","archived":false,"released":true,"releaseDate":"2026-06-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/117190","id":"117190","description":"","name":"10.2.13","archived":false,"released":true,"releaseDate":"2026-06-01"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=5339cdd01cf4","name":"5339cdd01cf4","key":"JIRAUSER5923837","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5923837&avatarId=6948111","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5923837&avatarId=6948111","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5923837&avatarId=6948111","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5923837&avatarId=6948111"},"displayName":"Jeffery Xie","active":true,"timeZone":"Australia/Sydney"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/40710","id":"40710","name":"Content - Attachments"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=5339cdd01cf4","name":"5339cdd01cf4","key":"JIRAUSER5923837","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5923837&avatarId=6948111","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5923837&avatarId=6948111","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5923837&avatarId=6948111","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5923837&avatarId=6948111"},"displayName":"Jeffery Xie","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=5339cdd01cf4","name":"5339cdd01cf4","key":"JIRAUSER5923837","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5923837&avatarId=6948111","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5923837&avatarId=6948111","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5923837&avatarId=6948111","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5923837&avatarId=6948111"},"displayName":"Jeffery Xie","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104233/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":"2026-07-09T13:18:31.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104233/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-06-19T03:52:20.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4pten:","updated":"2026-07-16T07:23:30.000+0000","customfield_20730":null,"customfield_22630":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/18931","value":"CtB - Improve Existing","id":"18931","disabled":false},"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nh3. Steps to Reproduce\r\n # Use Confluence {{10.2.13}}\r\n\r\n # Install latest version of ConfiForms for 10.x platform\r\n\r\n # Create a page with a following storage format\r\n \\{{}}\r\n{code:java}\r\n<ac:structured-macro ac:name=\"confiform\" ac:schema-version=\"1\" ac:macro-id=\"1f1441c8-c415-4450-b069-e3174f50a5a8\"><ac:parameter ac:name=\"formName\">form</ac:parameter><ac:parameter ac:name=\"secureStorage\">true</ac:parameter><ac:rich-text-body><ac:structured-macro ac:name=\"confiform-entry-register\" ac:schema-version=\"1\" ac:macro-id=\"e0e2af82-84e0-4fce-964f-7f083a398f85\"><ac:rich-text-body>\r\n<p class=\"auto-cursor-target\"><br /></p></ac:rich-text-body></ac:structured-macro>\r\n<p class=\"auto-cursor-target\"><ac:structured-macro ac:name=\"confiform-field-definition\" ac:schema-version=\"1\" ac:macro-id=\"5e8b7f29-c912-4fde-917f-e6c69d157071\"><ac:parameter ac:name=\"fieldName\">file</ac:parameter><ac:parameter ac:name=\"fieldLabel\">file</ac:parameter><ac:parameter ac:name=\"type\">file</ac:parameter></ac:structured-macro></p>\r\n<p class=\"auto-cursor-target\"><br /></p></ac:rich-text-body></ac:structured-macro>\r\n<p>Records</p><ac:structured-macro ac:name=\"confiform-table\" ac:schema-version=\"1\" ac:macro-id=\"0c8415a4-c59f-4f4d-81f3-1a8b28dcce65\"><ac:parameter ac:name=\"formName\">form</ac:parameter><ac:rich-text-body>\r\n<p class=\"auto-cursor-target\"><br /></p></ac:rich-text-body></ac:structured-macro>\r\n<p><br /></p>\r\n<p><ac:structured-macro ac:name=\"children\" ac:schema-version=\"2\" ac:macro-id=\"9b0f057d-5cc9-48f5-810c-3e96871812a2\" /></p> {code}\r\n{{}}\r\n\r\nh3. Expected Results\r\n\r\nmacro behaves correctly\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the log file:\r\n{noformat}\r\n2026-06-16 12:48:40,883 WARN [http-nio-8090-exec-31 url: /ajax/confiforms/trysave.action; user: lrz-admin-tm] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:\\n    [null]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #1236598698)\\n      ->[tx-attachment-upload-guard]: PROPAGATION_REQUIRES_NEW,ISOLATION_DEFAULT (Session #1009398493)\r\n -- page: 2809498804 | referer: https://.../Testseite+Upload | traceId: aeca649f36a64b8d | userName: lrz-admin-tm | action: trysave | url: /ajax/confiforms/trysave.action\r\n2026-06-16 12:48:40,883 WARN [http-nio-8090-exec-31 url: /ajax/confiforms/trysave.action; user: lrz-admin-tm] [confluence.impl.spring.LoggingRetryListener] onError Retryable method [null] failed with [java.lang.IllegalArgumentException] (attempt 1)!\r\n -- page: 2809498804 | referer: https://.../Testseite+Upload | traceId: aeca649f36a64b8d | userName: lrz-admin-tm | action: trysave | url: /ajax/confiforms/trysave.action\r\n2026-06-16 12:48:41,836 WARN [http-nio-8090-exec-31 url: /ajax/confiforms/trysave.action; user: lrz-admin-tm] [plugins.synchrony.service.AbstractSynchronyManager] lambda$updateContent$0 Duplicated Rev has detected by Synchrony\r\n -- page: 2809498804 | referer: https://.../Testseite+Upload | traceId: aeca649f36a64b8d | userName: lrz-admin-tm | action: trysave | url: /ajax/confiforms/trysave.action\r\n {noformat}\r\nh3. Workaround\r\n\r\nreplace usage of `fileUploadManager.storeResource` with `AttachmentManager`","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pt9j:","customfield_14734":"1|i4ptfr:","customfield_10651":null,"customfield_14731":"1|i4omwk:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ptfj:","customfield_12830":null,"summary":"Attaching files fails when the page is created and the file is attached in the same transaction","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2097522","self":"https://jira.atlassian.com/rest/api/latest/issue/2097522","key":"JRASERVER-79028","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nThe user index searcher does not reindex during Jira startup when JMX Monitoring is disabled. This breaks some fuzzy user suggestion components, such as user picker fields or the issue navigator (JQL search).\r\n\r\nFor other causes, please refer to: [Searcher not available in Jira Data Center user queries and project creation|https://support.atlassian.com/jira/kb/jira-server-or-data-center-throws-searcher-not-available-at-this-moment-exception-when-querying-users].\r\nh3. Steps to Reproduce\r\n # Disable JMX Monitoring.\r\n # Restart Jira.\r\n # Open an issue and type a username in a user picker field (e.g., assignee).\r\n\r\nh3. Expected Results\r\n # Reindex happens successfully during startup:\r\n{code:java}\r\n2025-08-20 14:00:00,000+0000 main INFO      [c.a.j.c.embedded.ofbiz.IndexedUserDao] Reindex all users took: 80.00 ms\r\n{code}\r\n\r\n # The user picker provides fuzzy user suggestions based on the input.\r\n\r\nh3. Actual Results\r\n # No \"{_}Reindex all users took{_}\" message appears during startup.\r\n # The user picker field doesn't return any suggestions and eventually displays an alert:\r\n{code:java}\r\nThe Jira server was contacted but has returned an error response. We are unsure of the result of this operation.\r\n{code}\r\n\r\n ** In the {{atlassian-jira.log}} file:\r\n{code:java}\r\n2025-08-20 14:00:00,000+0000  http-nio-8080-exec-1 ERROR charlie 1x1x1 abcdef 0.0.0.0 /rest/api/1.0/users/picker [c.a.p.r.v2.exception.ThrowableExceptionMapper] Uncaught exception e1b3e2bc-fc08-47ba-af1f-4be53319bc16 thrown by REST service: Searcher not available at this moment\r\njava.lang.RuntimeException: Searcher not available at this moment\r\n at com.atlassian.jira.bc.user.search.DirectoryUserIndexer.lambda$internalSearch$6(DirectoryUserIndexer.java:243)\r\n at java.base/java.util.Optional.orElseThrow(Optional.java:403)\r\n at com.atlassian.jira.bc.user.search.DirectoryUserIndexer.internalSearch(DirectoryUserIndexer.java:243)\r\n at com.atlassian.jira.bc.user.search.DirectoryUserIndexer.search(DirectoryUserIndexer.java:228)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.lambda$trySearching$11(IndexedUserDao.java:438)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.tryMapping(IndexedUserDao.java:453)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.lambda$trySearching$12(IndexedUserDao.java:444)\r\n at java.base/java.util.Optional.flatMap(Optional.java:289)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.trySearching(IndexedUserDao.java:436)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.search(IndexedUserDao.java:427)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.DelegatingUserDao.search(DelegatingUserDao.java:124)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.SwitchingUserDao.search(SwitchingUserDao.java:30)\r\n at com.atlassian.crowd.directory.AbstractInternalDirectory.searchUsers(AbstractInternalDirectory.java:760)\r\n at com.atlassian.crowd.directory.AbstractForwardingDirectory.searchUsers(AbstractForwardingDirectory.java:141)\r\n at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.searchUsers(DirectoryManagerGeneric.java:381)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.searchCrowdLimitedResults(DefaultUserPickerSearchService.java:651)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService$CrowdSearchSource.search(DefaultUserPickerSearchService.java:272)\r\n at com.atlassian.jira.bc.user.search.IteratedSearcher.iteratedSearch(IteratedSearcher.java:43)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.attemptFindUsersWithCrowd(DefaultUserPickerSearchService.java:238)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsersGeneric(DefaultUserPickerSearchService.java:415)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsers(DefaultUserPickerSearchService.java:282)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsers(DefaultUserPickerSearchService.java:278)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsers(DefaultUserPickerSearchService.java:155)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsers(DefaultUserPickerSearchService.java:146)\r\n [...]\r\n at com.atlassian.jira.rest.v1.users.UserPickerResource.getUsers(UserPickerResource.java:174)\r\n at com.atlassian.jira.rest.v1.users.UserPickerResource.getUsersResponse(UserPickerResource.java:107)\r\n{code}\r\n\r\nh3. Workaround\r\nh4. Workaround 1\r\n\r\nEnable JMX monitoring, as described on [Live monitoring using the JMX interface|https://confluence.atlassian.com/pages/viewpage.action?pageId=939707304]. Once JMX Monitoring enabled perform rolling restart.\r\nh4. Workaround 2\r\n\r\nTrigger a user reindex manually by adding/removing/updating/reordering any user directory.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4gm1b:","customfield_14734":"1|i4gm7j:","customfield_10651":null,"customfield_14731":"1|i4ffis:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4gm7b:","customfield_12830":null,"customfield_10401":null,"summary":"User reindex is not triggered during Jira Data Center startup when JMX is disabled","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"13848","self":"https://jira.atlassian.com/rest/api/latest/issue/13848","key":"JRASERVER-1924","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/115299","id":"115299","name":"12.0.0","archived":false,"released":false,"releaseDate":"2026-08-31"},{"self":"https://jira.atlassian.com/rest/api/2/version/116407","id":"116407","name":"10.3.23","archived":false,"released":true,"releaseDate":"2026-08-04"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"18899","self":"https://jira.atlassian.com/rest/api/2/issueLink/18899","inwardIssue":{"id":"38536","key":"JRASERVER-10449","self":"https://jira.atlassian.com/rest/api/2/issue/38536","fields":{"summary":"Allow to switch Jira to read-ony mode","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"34692","self":"https://jira.atlassian.com/rest/api/2/issueLink/34692","inwardIssue":{"id":"80275","key":"JRASERVER-16416","self":"https://jira.atlassian.com/rest/api/2/issue/80275","fields":{"summary":"Lock project from administration changes (not use) - make it safer to do changes to various schemes","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78937/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2025-07-03T17:56:10.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4f5mf:","updated":"2026-07-16T06:59:26.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"Currently, Jira's default values for the Date/Time field formatting are as follows:\r\n * *jira.date.time.picker.java.format:* dd/MMM/yy h:mm a\r\n * *jira.date.time.picker.javascript.format:* %e/%b/%y %I:%M %p\r\n\r\nHowever, this results in an inconsistency in how the dates Java and JavaScript dates are presented by default.\r\n\r\nIn Java, 'd' is equivalent to JavaScript's '%e' (space padding), while Java's 'dd' would be equivalent to JavaScript's '%d' (zero-padding).\r\nh4. Unix date format\r\n * [Linux & Unix Date Format Examples|https://adminschoice.com/unix-date-format-examples/]\r\n * [How To Format Date For Display or Use In a Shell Script|https://www.cyberciti.biz/faq/linux-unix-formatting-dates-for-display/]\r\n\r\n{quote}\r\n||%FORMAT String||Description||\r\n|%d|is replaced by the day of the month as a decimal number (01-31);|\r\n|%e|is replaced by the day of the month as a decimal number (1-31); single digits are space-padded.|\r\n{quote}\r\nh4. Java documentation\r\n * [Date and Time Patterns|https://docs.oracle.com/en/java/javase/17/docs/api/java.base/java/text/SimpleDateFormat.html]\r\n\r\n{quote}\r\n||Letter||Date or Time Component||Presentation||Examples||\r\n||{{d}}|Day in month|[Number|https://docs.oracle.com/en/java/javase/17/docs/api/java.base/java/text/SimpleDateFormat.html#number]|{{10}}|\r\n\r\n*Number:* For formatting, the number of pattern letters is the minimum number of digits, and shorter numbers are zero-padded to this amount.\r\n{quote}\r\nThe same can be seen in our own documentation, [Changing the Due Date Input Format|https://confluence.atlassian.com/jira/changing-the-due-date-input-format-192536.html], where the compatible syntax for the '15/Oct/10 8:50 AM' format is demonstrated to be different from the default Jira values.\r\n{quote}\r\n||Preferred Date/Time||Value of the {{jira.date.time.picker.java.format}} property||Value of the {{jira.date.time.picker.javascript.format}} property||\r\n|15/Oct/10 8:50 AM|{{dd/MMM/yy h:mm a}}|{{%d/%b/%y %l:%M %p}}|\r\n{quote}\r\nh2. Suggestion\r\n\r\nTo maintain consistency in how dates are presented in Jira, the default value for the date/time field {*}should be updated either for Java or JavaScript{*}.\r\n * '{_}*jira.date.time.picker.java.format*{_} - to use {_}space{_}-padding:\r\n{code:java}\r\nd/MMM/yy h:mm a{code}\r\n\r\n * '{_}*jira.date.time.picker.javascript.format*{_}' - to use {_}zero{_}-padding:\r\n{code:java}\r\n%d/%b/%y %l:%M %p{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4f5hb:","customfield_10651":null,"customfield_14734":"1|i4f5nj:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4dz0s:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4f5nb:","customfield_10653":null,"customfield_10401":null,"summary":"Default values for date.time format (java/javascript) should be synced ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"661429","self":"https://jira.atlassian.com/rest/api/latest/issue/661429","key":"JRASERVER-63858","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Summary\r\nWhen using {{userPrincipalName}} as the User Name Attribute for AD LDAP configuration in JIRA, mentions will be broken.\r\n\r\nh3. Environment\r\nJIRA 7.3\r\n\r\nh3. Steps to Reproduce\r\n# Setup AD user directory in JIRA using the default configuration\r\n# Mention a user in the comment of a test issue\r\n# Change the User Name Attribute from {{sAMAccountName}} to {{userPrincipalName}}\r\n# Go back to the issue\r\n\r\nh3. Expected Results\r\nMention of the user is working fine and correctly\r\n\r\nh3. Actual Results\r\nMention of the user is broken\r\n\r\nh3. Workaround\r\nTry not to use {{userPrincipalName}} for the User Name Attribute","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyfsan:","customfield_14734":"1|hyfr4v:","customfield_10651":null,"customfield_14731":"1|hygjbr:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyfr4n:","customfield_12830":null,"customfield_10401":null,"summary":"Mentions are broken when you changed the User Name Attribute from sAMAccountName to userPrincipalName","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"570227","self":"https://jira.atlassian.com/rest/api/latest/issue/570227","key":"JRASERVER-59746","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-59746].\n  {panel}\n\nh3. Summary\r\nWhen clicking on comment permalink, the comment is not scrolled into view.\r\n\r\nh3. Environment\r\nFound on v7.1.0-rc3#71003-sha1:5e738c3:node1 on JAC.\r\nBrowser: Google Chrome Version 46.0.2490.80 (64-bit)\r\n\r\nh3. Steps to Reproduce\r\n1. Click on a comment permalink such that it opens in a new tab\r\n\r\n\r\nh3. Expected Results\r\nThe comment should be highlighted and scrolled into view\r\n\r\nh3. 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-2428].\r\n{panel}\r\n{panel:title=Atlassian Status as of 5 September 2018|borderStyle=solid|borderColor=#3c78b5|titleBGColor=#3c78b5|bgColor=#e7f4fa}\r\nHi everyone,\r\n\r\nThank you for your interest in this issue.\r\n\r\nWhile this suggestion has gathered significant interest, we are unable to implement all of the excellent suggestions you make. We don't plan to work on this for the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we will consider whether we need to alter its status. \r\n We understand this decision will be disappointing to everyone who voted for this issue.\r\n\r\nWhile we believe this suggestion would improve the product, after careful review of the most pressing needs of our customers, we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n\r\nFor the near future, we've decided to prioritize some other areas of the Jira Server roadmap, including several highly-voted suggestions from you:\r\n * Further performance and stability improvements\r\n * Email notifications template editor available from the UI JRASERVER-7266\r\n * Jira email notifications batching JRASERVER-1369\r\n * Mobile app for Jira Server JRASERVER-46149\r\n * Improved filter and dashboard management by Jira administrators JRASERVER-15900 and JRASERVER-41269 \r\n * Adding the \"updated-by\" JQL search query JRASERVER-1973\r\n * Support for 4 byte characters in MySQL connection JRASERVER-36135\r\n\r\nIn the recent Jira Server releases we have also shipped some highly-voted features and improvements, including:\r\n * Filters and dashboards collaborative editing\r\n * Selectable delimiters in CSV export \r\n * Microsoft SQL Server 2016 support \r\n * iPv6 support\r\n * Faster Kanban boards\r\n * Refreshed projects and custom fields management pages in the admin's section \r\n * We hope that you appreciate our candid and transparent communication. You can learn more about our approach to highly voted server suggestions here.\r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how you suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\n\r\nJira Server Product Management\r\n{panel}\r\n*Original request description (original description was blank, so let's use one of the duplicates' description for clarity):*\r\n\r\nIt would be handy to have the possibility to bulk change the type of one, more or all issue links when viewing the \"link administration\" of a certain issue. 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suggestion is for {*}JIRA Server{*}. Using {*}JIRA Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-34945].\r\n{panel}\r\nIn JIRA 6.x, 7.x, or 8.x,9.x it is possible to [rename a project key|https://confluence.atlassian.com/display/JIRA/Editing+a+Project+Key?from=SvEC]. However, it is not possible to reuse a project key that was previously used in Jira.\r\n\r\nEven archiving a Project, Jira will still keep the history of already used keys.\r\nh4. Current Behavior:\r\n * Let's say the user has renamed a project key from \"ABC\" to \"KLM\"\r\n * Although there is no project that uses the project key ABC, the user is *not* allowed to re-use \"ABC\" for the new project key.\r\n\r\nh4. Suggested behavior:\r\n * Ideally, user should be able to re-use the project key \"ABC\" for other/new project\r\n\r\nh4. Workaround\r\n * Currently, there is +*no workaround*+ to re-use a project key.\r\n\r\n(!) *Additional note:* If business allow, you can delete the project holding the old-key, it will allow to reuse any key that is in use.\r\nh4. (!) DO NOT use SQL queries to change DB tables to try to re-use keys.\r\n\r\nThis will lead to database inconsistencies as projects are connected to issues, attachments, permissions, workflows, plugins, custom scripts, and etc..","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxajqn:","customfield_10651":null,"customfield_14734":"1|hx7f53:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxecgn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx8jon:","customfield_10653":null,"customfield_10401":null,"summary":"Provide the ability to reuse the project key from a renamed or archived project","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"144684","self":"https://jira.atlassian.com/rest/api/latest/issue/144684","key":"JRASERVER-25386","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"24617","customfield_11435":"24601","customfield_11437":"5596","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"41080","customfield_11434":"24601","customfield_17933":null,"labels":["KA","affects-server","favorite","filter","folder"],"customfield_11433":"49670","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"315702","self":"https://jira.atlassian.com/rest/api/2/issueLink/315702","outwardIssue":{"id":"769725","key":"JRACLOUD-25386","self":"https://jira.atlassian.com/rest/api/2/issue/769725","fields":{"summary":"Add a capability to group my Favorite Filters into Folders ","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43391","id":"43391","name":"Navigation - 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-25386].\n  {panel}\n\nWould like a capability to group my Favorite Filters into Folders to better manage them by a release version, group, etc.. \r\nSo when I display my Favorite Filters on the Dashboard instead of seeing 25 different filters I can see \"Favorite Filter Folders\" \r\n(when I click on Folder name I then see a list of similar filters in) and maybe one or two filters by themselves that I didn't assign to a folder.\r\n\r\nEXAMPLE of a possible Folder structure with filters:\r\nFolder 1 (Release v1.0)\r\n   Filter 1\r\n   Filter 2\r\n   Filter 3\r\n   Filter 4\r\nFolder 2 (Release v2.0)\r\n   Filter 1\r\n   Filter 2\r\n   Filter 3\r\nFolder 3 (Release v2.1)\r\n   Filter 1\r\nFolder 4 (Workflow Statuses)\r\n   CREATED\r\n   CCB \r\n   DEV_QUEUE\r\n   ASSIGNED\r\n   WORKING\r\n   BUILD_READY\r\n   TEST_READY\r\n   VERIFIED\r\nFilter ABCDEF\r\nFilter XYZ\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hws75r:","customfield_10651":null,"customfield_14734":"1|hwav8f:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwkvo7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwialb:","customfield_10653":null,"customfield_10401":null,"summary":"Add a capability to group my Favorite Filters into Folders 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 *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-37384].\n  {panel}\n\nPer attachment, where a component exists across multiple projects, the Issue Statistics gadget on the JIRA dashboard does not (or does not allow thew option to) aggregate statistics across unique Component names. In the screenshot, you'll see there are multiple instances of the same Component name (because they exist across multiple projects). Statistic totals should be per unique Component name, or providee the option to aggregate by unique name within the configuration settings for the gadget.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxdqdb:","customfield_14734":"1|hxassv:","customfield_10651":null,"customfield_14731":"1|hxh77b:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxcafz:","customfield_12830":null,"customfield_10401":null,"summary":"Issue Statistics Gadget does not aggregate like Components across multiple 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Summary\r\n\r\nJira uses Beehive library to manage locks in DC. Locks are held internally in JVM and also implemented through the database table {{{}clusterlockstatus{}}}, which is shared between nodes. \r\nLocks are allocated through {{lock()}} / {{unlock()}} methods, which is expected semantics and standard API.\r\nh4. Current implementation\r\n\r\nThe current cluster lock mechanism was designed to work with statically-named locks. The implementation stores each lock in the database permanently. Therefore using dynamically generated lock names, such as {{{}\"lock_for_task_\" + taskId{}}}, causes rows to pile up in large numbers in the {{clusterlockstatus}} table, and there is no mechanism to prune them.\r\nh4. Suggested implementation\r\n\r\nThere should be a mechanism that can provide one-off cluster locks that are not kept in the DB forever.\r\nh2. Steps to Reproduce\r\n * Run Jira DC\r\n * Create a unique lock\r\n * Lock the lock\r\n * Unlock the lock\r\n\r\nh3. Expected Results\r\n\r\nOnce the operation is done, no entry should be left over in the database (or should be cleaned after some time).\r\nh3. Actual Results\r\n\r\n{{lock_name}} entries like \"{{{}com.atlassian.jira.workflow.DefaultWorkflowSchemeManager$WorkflowAction.DELETE_SCHEME_10102{}}}\" pile up in the {{clusterlockstatus}} table.\r\n{noformat}\r\n  id   |                                              lock_name                                               | locked_by_node |  update_time  \r\n-------+------------------------------------------------------------------------------------------------------+----------------+---------------\r\n 10505 | com.atlassian.jira.workflow.DefaultWorkflowSchemeManager$WorkflowAction.DELETE_SCHEME_10102          |                | 1542810654292\r\n{noformat}\r\nSee JRASERVER-69113, JRASERVER-68477 for some examples.\r\nh2. Workaround\r\n\r\n(!) Always have a backup of your database before doing any changes to it. (!)\r\n\r\nIn general we don't anticipate performance problems, even with a million old locks. If for some reason you do need to purge the {{{}clusterlockstatus{}}}, you can:\r\nh4. Workaround #1\r\n # Shut down the whole cluster (all nodes).\r\n # Remove all the locks: \r\n{{delete from clusterlockstatus;}}\r\nNote there's no {{where}} clause in the query above. Cluster locks do not survive cluster shutdown, so all rows can be safely removed when the cluster is down.\r\n # Start nodes one by one (as usual).\r\n\r\nh4. Workaround #2\r\n\r\nYou can prune the {{clusterlockstatus}} table without downtime, too.\r\n # Remove only the unlocked locks:\r\n{{delete from clusterlockstatus where locked_by_node is NULL;}}\r\n # At this point these pruned locks are unacquirable. Therefore you need to...\r\n # Do a rolling restart of all nodes.\r\n\r\n \r\n\r\n*Workaround #3*\r\n\r\nCreate an index on the clusterlockstats table so the cluster lock status health check completes quickly and doesn't time out\r\n # create index cluster_lock_by_node_name_idx on clusterlockstatus ( locked_by_node )","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i0154n:","customfield_10651":null,"customfield_14734":"1|i0154f:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i014wv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i01547:","customfield_10653":null,"customfield_10401":null,"summary":"Provide cluster lock mechanism that can be used with one-off lock 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-28658].\n  {panel}\n\nWe have integrated LDAP login into JIRA for our Agile Workflow.\r\nWant to know how we can synchronize the user avatars with the corporate LDAP profile picture that everyone can identify with.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwxyb3:","customfield_10651":null,"customfield_14734":"1|hwt05j:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hx28cv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwuzin:","customfield_10653":null,"customfield_10401":null,"summary":"Connecting JIRA Avatars to LDAP user profile image","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":"Linux","duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1022808","self":"https://jira.atlassian.com/rest/api/latest/issue/1022808","key":"JRASERVER-67852","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Summary\r\n\r\nJIRA adds a redundant *atl_token* as a query string to POST requests.\r\nAlthough this is not a violation to any HTTP standard, but having a redundant parameter fails some Web Application Firewall  (WAF) rules used by customers.\r\nThis problem is noticed with transitioning issue, mainly with transitions that have screens associated with them.\r\n\r\nh3. Environment\r\n* JIRA Core installed, with a workflow that have transition screens.\r\n\r\nh3. Steps to Reproduce\r\n# Create an issue.\r\n# Transition the issue and check the browser developer tools.\r\n\r\nh3. Expected Results\r\nJIRA will issue a POST to CommentAssignIssue.jspa with the alt_token part of the form data.\r\n\r\nh3. Actual Results\r\nThe alt_token is both found in the form data and also as a query string to the POST request.\r\nThe token value is the same in both form data and also in the redundant query string.\r\n !Screenshot_20180827_142139.png|thumbnail! \r\n\r\n\r\nh3.Workaround\r\nTo go around this, a reverse proxy needs to strip the query string from the URL before WAF checks it.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzkh5b:","customfield_14734":"1|hzkgxj:","customfield_10651":null,"customfield_14731":"1|hzkk8n:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzkgxj:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA adds a redundant atl_token as a query string to POST 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3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.09,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/104898","id":"104898","description":"","name":"9.9.0","archived":false,"released":true,"releaseDate":"2023-05-30"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13170","id":"13170","name":"REST API"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jrichards%40atlassian.com","name":"jrichards@atlassian.com","key":"jrichards@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jrichards%40atlassian.com&avatarId=6269850","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jrichards%40atlassian.com&avatarId=6269850","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jrichards%40atlassian.com&avatarId=6269850","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jrichards%40atlassian.com&avatarId=6269850"},"displayName":"James Richards","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jrichards%40atlassian.com","name":"jrichards@atlassian.com","key":"jrichards@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jrichards%40atlassian.com&avatarId=6269850","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jrichards%40atlassian.com&avatarId=6269850","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jrichards%40atlassian.com&avatarId=6269850","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jrichards%40atlassian.com&avatarId=6269850"},"displayName":"James 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select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-75936/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2023-06-27T05:41:55.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3thqv:","updated":"2026-07-16T04:05:46.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nThis is reproducible on Data Center: (yes)\r\n\r\nCurrently when calling {{/rest/api/2/mypreferences?key=jira.user.locale}} endpoint, the results are sent and returned as a {{String}} regardless of the {{Accept:}} or {{Content-type:}} headers.\r\n\r\nUsing {{Content-type: text/plain}} generates a {{HTTP 415 Unsupported Media Type}} response.\r\nh3. Steps to Reproduce\r\n # Using Jira 9.9.0 make a {{PUT}} request with\r\n{code:sh}\r\ncurl --silent --verbose --user admin:admin --request PUT --url 'http://localhost:2990/jira/rest/api/2/mypreferences?key=jira.user.locale' --header 'Content-type: application/json' --data-raw 'en_AU'\r\n{code}\r\n\r\n # Make a {{GET}} request\r\n{code:sh}\r\ncurl --silent --verbose --user admin:admin --request GET --url 'http://localhost:2990/jira/rest/api/2/mypreferences?key=jira.user.locale' --header 'Accept: application/json'\r\n{code}\r\n\r\nh3. Expected Results\r\n\r\nAnd error should be thrown because the {{PUT}} payload and the {{GET}} results should be in JSON format.\r\nh3. Actual Results\r\n\r\nThe PUT response has no error for a raw String payload\r\n{noformat}\r\nHTTP/1.1 204\r\n...\r\nContent-Type: application/json;charset=UTF-8\r\n{noformat}\r\nand the GET request has the payload as a raw String even though we stated {{Accept: application/json}}.\r\n{noformat}\r\nHTTP/1.1 200\r\n...\r\nContent-Type: application/json;charset=UTF-8\r\n\r\nen_AU\r\n{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3thlj:","customfield_14734":"1|i3thrz:","customfield_10651":null,"customfield_14731":"1|i3sc8s:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3thrr:","customfield_12830":null,"customfield_10401":null,"summary":"/rest/api/2/mypreferences does not respect Accept and Content-Type headers","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1172350","self":"https://jira.atlassian.com/rest/api/latest/issue/1172350","key":"JRASERVER-69374","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 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issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & 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Filipan","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69374/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69374/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2019-05-22T14:38:35.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12830","value":"10%","id":"12830","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i05trz:","updated":"2026-07-16T04:05:44.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJira using double encoding for character in referrer URL when loading dashboard\r\nh3. Steps to Reproduce\r\n # Refresh Jira dashboard while recording network traffic in browser (developer tools)\r\n # Once the page is loaded, search for \"up_rendering\" text in browser network console\r\n # Click on one filtered request and observe double coded characters:\r\n !image-2019-05-22-16-34-34-309.png|thumbnail!\r\n\r\nh3. Expected Results\r\n\r\nJira doesn't double encode the characters, which means that space character is encoded as \"%20\".\r\nh3. Actual Results\r\n\r\nJira double encodes chracters, which means that \"%20\" appears as \"%2520\" (as \"%\" characters corresponds to code \"%25\").\r\n\r\n This is also visible on this piece of URL extracted from the HAR file:\r\n{code:java}\r\n...rules=%257B%2522rules%2522%253A%255B%255D%257D&up_renderingContext=&up_keys=&up_itemKeys=&up_username=&url=http%3A%2F%2Flocalhost%3A7810%2Fjira781%2Frest%2Fgadgets%2F1.0%2Fg%2Fcom.atlassian.streams.streams-jira-plugin%3Aactivitystream-gadget%2Fgadgets%2Factivitystream-gadget.xml&libs=auth-refresh\r\n{code}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i05tqn:","customfield_14734":"1|i05tsv:","customfield_10651":null,"customfield_14731":"1|i05sk7:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i05tsn:","customfield_12830":null,"customfield_10401":null,"summary":"Jira using double encoding for characters in referrer URL when loading dashboard ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1686795","self":"https://jira.atlassian.com/rest/api/latest/issue/1686795","key":"JRASERVER-71869","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13170","id":"13170","name":"REST API"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mdhahak%40atlassian.com","name":"mdhahak@atlassian.com","key":"mdhahak@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mdhahak%40atlassian.com&avatarId=10501078","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mdhahak%40atlassian.com&avatarId=10501078","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mdhahak%40atlassian.com&avatarId=10501078","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mdhahak%40atlassian.com&avatarId=10501078"},"displayName":"Meriem Dhahak","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mdhahak%40atlassian.com","name":"mdhahak@atlassian.com","key":"mdhahak@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mdhahak%40atlassian.com&avatarId=10501078","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mdhahak%40atlassian.com&avatarId=10501078","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mdhahak%40atlassian.com&avatarId=10501078","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mdhahak%40atlassian.com&avatarId=10501078"},"displayName":"Meriem Dhahak","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71869/votes","votes":3,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71869/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2020-11-30T12:13:11.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i2kx1z:","updated":"2026-07-16T04:05:43.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen attempting to start watching an issue from the Jira issue view, the API request's body contains \"dummy=true\" which is incompatible with the JSON Content-Type and might cause the functionality to break if interfering with some WAF rules.\r\nh3. Steps to Reproduce\r\n # Open an issue in Jira\r\n # Intercept the HTTP requests in your browser (open the network panel in developer tools)\r\n # Add yourself as a watcher by clicking on \"*Start watching this issue*\" link.\r\n\r\nh3. Expected Results\r\n\r\nThe body should contain the username in an acceptable JSON format.\r\nh3. Actual Results\r\n\r\nThe body contains *\"dummy=true\"* which is \"www-form-url-encoded\" while the Content-Type is \"application/json\". This incorrect Content-Type is against HTTP standards and is incompatible with some WAF rules, which might cause the functionality to fail as the request gets blocked.\r\n !myselfasawatcher.png|width=311,height=127! \r\n  \r\nh3. Workaround\r\n\r\nIf this is interfering with the WAF rules and the request is blocked due to content type incompatibility, you can use the \"add watcher\" functionality and add yourself by inserting your name:\r\n * Click on the circle that contains the watchers' number (next to \"Start watching this issue\")\r\n * Insert your username manually in the text field.\r\n * This will send the request with a proper JSON body containing the username to be added as watcher.\r\n !userWatcher.png|width=301,height=123!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2kwwn:","customfield_14734":"1|i2kx33:","customfield_10651":null,"customfield_14731":"1|i2kgnb:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2kx2v:","customfield_12830":null,"customfield_10401":null,"summary":"\"Start watching this issue\" request payload type is incompatible with Content-Type \"application/json\"","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1658372","self":"https://jira.atlassian.com/rest/api/latest/issue/1658372","key":"CONFSERVER-60401","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":22.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42838","id":"42838","name":"Editor - 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Suggestion\r\n\r\nCurrently, unable to drag/drop emails into Confluence's pages in some instances, this feature is not fully implemented in the Confluence Data Center Product. The envelope icon disappears when dragging on the Confluence page. or recently we noticed some scenarios below:\r\n\r\nWe’ve identified an issue affecting drag-and-drop of emails from Outlook into Confluence when using Microsoft Edge.\r\nh4. What’s affected\r\n * *Confluence version:* 9.2.12 and 9.2.13\r\n\r\n * *Browser:* Microsoft Edge 142.0.3595.80\r\n\r\n * *Email client:* Outlook 2408\r\n\r\nIn this combination, dragging an email from Outlook onto a Confluence page appears to do nothing:\r\n * No upload dialog or progress indicator\r\n\r\n * No error message\r\n\r\n * No attachment is created\r\n\r\n_*PS : It also doesn't work with Chrome browser - 143.0.7499.192/193*_\r\nh4. What still works / Workaround\r\n\r\nThe same operation works in the following cases:\r\n * *Confluence 9.2.13 + Outlook 2408 + Firefox*\r\n\r\n * *Confluence 9.2.4 + Outlook 2408 + Edge 142.0.3595.80*\r\n\r\nh3. Recommendation\r\n\r\nOfficially add the capability to Confluence allow MS Outlook to drag/drop emails into Confluence.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2g5jj:","customfield_10651":null,"customfield_14734":"1|i2g5pz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2fqf3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2g5pr:","customfield_10653":null,"summary":"Allow users to drag and drop emails from MS outlook to a page. 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Issue Summary\r\n\r\nCurrently, Confluence only supports page-level edit restrictions. In complex business workflows where multiple teams contribute to a single document (e.g., technical specifications or compliance reports), there is no native way to restrict editing to specific sections or ensure that all mandatory sections are completed before a page is published. \r\nh3. *Proposed Enhancements:*\r\n\r\n*1. Section-Level Edit Restrictions*\r\n * *Requirement:* Ability to define independent edit permissions for specific sections within a page or template.\r\n\r\n * *Benefit:* Ensures data integrity by allowing only designated teams/groups to modify their assigned sections while others maintain read-only access.\r\n\r\n*2. Conditional Publishing Workflow*\r\n * *Requirement:* A \"Mandatory Field/Section\" validation that prevents page publication until all required areas are completed.\r\n\r\n * *Benefit:* Prevents the distribution of incomplete or unverified documentation.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q8a7:","customfield_10651":null,"customfield_14734":"1|i4q8gf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4p1x0:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4q8g7:","customfield_10653":null,"summary":"Enhanced Governance : Section-Level Permissions","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-28812].\r\n  {panel}\r\n\r\nIt's excellent to be able to copy and paste documents, or drag and drop, from the Windows desktop into the Confluence editor.\r\n\r\nIt would be even better if I could copy (or drag) an attachment from a mail in my MS Outlook 2010 and paste it directly into Confluence.\r\n\r\nAt the moment I have to copy/drag to the desktop then copy/drag to confluence editor.\r\n\r\nh3. 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Workaround\r\n\r\nThis issue does not occur if the image is embedded inside of a Confluence table.\r\n\r\nThe *confluence-email-notifications-plugin-x.x.x.jar* file can be [modified|https://confluence.atlassian.com/confkb/how-to-edit-files-in-confluence-jar-files-103711179.html] to change the styling, or to hard-code a table around all content excerpts. These workaround steps were tested on a Confluence 6.15.4 instance:\r\n * Extract the contents of the *confluence-email-notifications-plugin-x.x.x.jar* file\r\n * Under the extracted folder edit the following files, found in the */templates/content/* folder:\r\n ** content-excerpt-pattern-1.0.0.soy\r\n ** content-excerpt-pattern-2.0.0.soy\r\n * Enter the HTML to place table tags around the inline context lines (example can be found in the JAR file)\r\n * Repackage JAR file\r\n * Remove the existing *confluence-email-notifications-plugin-x.x.x.jar* file from */confluence_install/confluence/WEB-INF/atlassian-bundled-plugins*\r\n * Replace it with the customized JAR\r\n * [Clear the plugin cache|https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html], and restart Confluence\r\n\r\nAll content notifications will now be embedded within a 1 row 1 column table, and images should display without issue. This customized JAR includes the workaround: [^confluence-email-notifications-plugin-8.11.2.jar].\r\nh3. 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We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. 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Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-5231].\n  {panel}\n\nI just ran into a situation where it would have been really helpful to know at which revision a page was moved from one space to another. Perhaps it would also be useful to show on a pages history when a page got moved beneath a new parent.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwlojj:","customfield_10651":null,"customfield_14734":"1|hwkn53:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwgcvj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwmyvj:","customfield_10653":null,"summary":"Page history should show when a page has been moved from one space to 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Summary\r\n\r\nIf you add a ORDER BY clause on the JQL of a JIRA Issue/Filter, you won't be able to change the sort of the column through the UI.\r\n\r\nh3. Steps to Reproduce\r\n# Create a project in *JIRA* with 5 tickets.\r\n# Go to a Confluence page and insert a JIRA Issue Macro.\r\n# On the *Search* field, add the following filter:\r\n{code}\r\nproject = <project> order by Key  \r\n{code}\r\n(i) The *Key* field is default.\r\n# Save the page.\r\n# The JIRA Issue Macro is displaying all issues ordered by the *Key* column.\r\n# Try to sort the *Key* field manually by clicking on it.\r\n\r\nh3. Expected Results\r\n\r\nThe *Key* column will change the sort.\r\n\r\nh3. Actual Results\r\nThe below exception is thrown in the UI:\r\n\r\n{noformat}\r\nJIRA project doesn't exist or you don't have permission to view it.\r\nView these issues in JIRA\r\n{noformat}\r\n \r\nh3. Notes\r\n# Adding the filter:\r\n !filter.png|thumbnail! \r\n# After saving the filter:\r\n !Before_clicking_the_key_column.png|thumbnail! \r\n# Error after trying to sort the column mentioned in the ORDER BY:\r\n !after_clicking_on_Key_column.png|thumbnail! \r\n\r\nIt looks that the ORDER BY locks the column.\r\n\r\n\r\nh3.Workaround\r\nRemove the *Order by* clause.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyasbr:","customfield_14734":"1|hyaqg7:","customfield_10651":null,"customfield_14731":"1|hybu1z:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyaqfz:","customfield_12830":null,"summary":"Can't sort column if the same one is being mentioned in a ORDER BY clause - JQL - Jira Issue Macro","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-1649","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2152028","self":"https://jira.atlassian.com/rest/api/latest/issue/2152028","key":"CONFSERVER-104224","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["internal-kickoff","logspam"],"customfield_11433":"9223372036854775807","customfield_10610":8.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117190","id":"117190","description":"","name":"10.2.13","archived":false,"released":true,"releaseDate":"2026-06-01"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=855c746a106f","name":"855c746a106f","key":"JIRAUSER9638605","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9638605&avatarId=10783204","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9638605&avatarId=10783204","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9638605&avatarId=10783204","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9638605&avatarId=10783204"},"displayName":"Neha Garg","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. 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Issue Summary\r\n\r\nAfter upgrading to Confluence 10.2.13, the application logs are flooded with {{ERROR}} messages originating from {{{}com.atlassian.confluence.transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2{}}}. These errors are triggered by a Caesium background job ({{{}DcdpTierTransferJob{}}}) approximately every 2 minutes.\r\nh3. Steps to Reproduce\r\n # Install or upgrade to Confluence 10.2.13\r\n # Ensure the *Atlassian Troubleshooting and Support Tools* plugin version 3.13.1 is installed and enabled.\r\n # Wait for the {{Caesium}} scheduler to trigger the DCDP data collection job (typically every 2 minutes).\r\n # Monitor the {{{}atlassian-confluence.log{}}}.\r\n\r\n{code:java}\r\n2026-06-16 08:40:58,130 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.confluence.plugins.confluence-feature-discovery-plugin\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162\r\n2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugin.notifications.notifications-module\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162\r\n2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugins.authentication.atlassian-authentication-plugin\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162\r\n2026-06-16 08:40:58,132 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.zdu.confluence-zdu-plugin\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 {code}\r\nh3. Expected Results\r\n\r\nThe {{DcdpTierTransferJob}} should handle metrics with varying tags gracefully without logging {{ERROR}} level messages for expected variations.\r\nh3. Actual Results\r\n\r\nThe log is filled with the following error:\r\n{noformat}\r\n2026-06-16 08:40:58,130 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.confluence.plugins.confluence-feature-discovery-plugin -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugin.notifications.notifications-module -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugins.authentication.atlassian-authentication-plugin -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 2026-06-16 08:40:58,132 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.zdu.confluence-zdu-plugin -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162  {noformat}\r\nh3. Workaround\r\n\r\nTo suppress the error messages:\r\n{+}Via \"Logging and Profiling\"{+}(temporary)\r\n # Go to General Configuration → Logging and Profiling\r\n # Add \"com.atlassian.troubleshooting.dcdp\" to the list via the text box under \"Add New Entry\"\r\n # Set logging level to \"FATAL\"\r\n # Click on \"Add Entry\"\r\n # Click \"Save\" (bottom of the \"Logging and Profiling\" page)\r\n # Refer [Configuring Logging|https://confluence.atlassian.com/doc/configuring-logging-181535215.html] documentation for more details regarding logging configuration in Confluence\r\n\r\n{+}Via \"log4j.properties\" file{+}(permanent)\r\n # Open up the {{/confluence/WEB-INF/classes/log4j.properties}} file\r\n # Add the following line to the file:\r\n{code:java}\r\nlog4j.logger.com.atlassian.troubleshooting.dcdp=FATAL \r\n{code}\r\n\r\n      3. Save the file\r\n      4. Apply the same changes to the rest of the nodes\r\n      5. Perform a rolling Confluence restart\r\nh3. Versions Tested\r\n\r\nPlease confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: \r\n||Testing Requirements||Version||Affected Version||\r\n|Customers Reported Version|10.2.13|_Yes_|\r\n|Most Recent Bug-Fix Release| | |\r\n|Previous Major Release| | |\r\n|Most Recent LTS| | |\r\n|Previous Supported LTS| | |\r\n|_Other Versions.._| | |\r\n|_(Add rows as needed)_| | |","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pi3r:","customfield_14734":"1|i4pi9z:","customfield_10651":null,"customfield_14731":"1|i4obqs:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4pi9r:","customfield_12830":null,"summary":"Excessive ERROR logs from AbstractDcdpJmxDataRetrieverV2 due to missing JMX tags 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Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_10432":null,"customfield_16535":null,"customfield_10433":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-19818/watchers","watchCount":46,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2010-05-27T03:22:40.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwi2if:","updated":"2026-07-16T02:42:27.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-19818].\n  {panel}\n\nThere are currently a few known issues that relate to different URLs used other than the Confluence base URL when performing Confluence functions:\r\n\r\nhttp://confluence.atlassian.com/display/CONFKB/Various+Issues+Caused+when+Server+Base+URL+Does+Not+Match+the+URL+Used+to+Access+Confluence\r\n\r\nThis configuration is commonly called \"multi-homing\". There are two different configurations for this:\r\n\r\n- \"Simple multi-homing\": changes to the scheme (http/https), host name or port on different aliases\r\n- \"Advanced multi-homing\": changes to the path of the application on different aliases.\r\n\r\nConfluence does *not* support either of the two configurations above. It has been agreed that Confluence will not at support *Advanced multi-homing*. There is, however an opportunity for Confluence to support simple multi-homing.\r\n\r\nThis request is to support simple multi-homing.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwjr7z:","customfield_10651":null,"customfield_14734":"1|hwi3fr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwh95r:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwkvu7:","customfield_10653":null,"summary":"Support accessing Confluence from alias that is different to the server base 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Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-15025].\n  {panel}\n\nFeature Request: Ability to bulk-move attachments from one page to another.  The bulk-move should allow for the user to select which attachments should move, which page they are moving to, and whether or not links should be updated.  The bulk-move can assume no change in file name, comment, or content type.\r\n\r\nThe problem this would help out with is where we have an active status page that contains many attachments, but at some point the status of some group of attachments goes stale, and so that subset of attachments needs to be moved to an archive page.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwb5lz:","customfield_10651":null,"customfield_14734":"1|hwfanr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwhayv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwj2tb:","customfield_10653":null,"summary":"Bulk Move of Attachments Between 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_10432":null,"customfield_16535":null,"customfield_10433":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-65136/watchers","watchCount":17,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2021-05-06T02:37:57.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i2wbqf:","updated":"2026-07-16T02:41:56.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"Confluence doesn't have generic retry mechanism for handling Transaction rollbacks caused by HibernateOptimisticLockingFailureException or StaleObjectStateException.\r\n\r\n\r\n When there is a race condition, one thread is bound to see such exceptions, Confluence should try again to perform the operation instead of throwing this error to user. We need some level of guidelines and handling on UserActions.\r\n\r\nOne other example could be a job with modifying 100s of page and in parallel if some user alters a page, one of job/user can see Optimistic Lock exceptions. \r\nThis is similar to AllPage [delete operation|https://stash.atlassian.com/projects/confserver/repos/confluence/browse/confluence-core/confluence/src/java/com/atlassian/confluence/pages/DefaultPageManager.java?at=ace3f9d9be349187d8fbfc46af84632c6880137b#748] in a space which currently doesn't have batching.\r\nIdeally, for there cases the jobs should have batching and thats a programmer's choice.\r\nBut, a user action shouldn't be rolled-back instead it should be retried or handled in a graceful manner.\r\n\r\nExample trace:\r\n{noformat}\r\nCaused by: org.springframework.orm.hibernate5.HibernateOptimisticLockingFailureException: Object of class [com.atlassian.confluence.pages.Page] with identifier [6947404]: optimistic locking failed; nested exception is org.hibernate.StaleObjectStateException: Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect) : [com.atlassian.confluence.pages.Page#6947404]\r\n\tat org.springframework.orm.hibernate5.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:284)\r\n\tat org.springframework.orm.hibernate5.HibernateTemplate.doExecute(HibernateTemplate.java:392)\r\n\tat org.springframework.orm.hibernate5.HibernateTemplate.executeWithNativeSession(HibernateTemplate.java:351)\r\n\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.findNamedQueryStringParams(HibernateObjectDao.java:486)\r\n\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.findNamedQueryStringParam(HibernateObjectDao.java:426)\r\n\tat com.atlassian.confluence.pages.persistence.dao.hibernate.AbstractHibernateAttachmentDao.getLatestVersionsOfAttachmentsWithAnyStatus(AbstractHibernateAttachmentDao.java:163)\r\n\tat com.atlassian.confluence.pages.attachments.AbstractDelegatingAttachmentDao.getLatestVersionsOfAttachmentsWithAnyStatus(AbstractDelegatingAttachmentDao.java:90)\r\n\tat com.atlassian.confluence.pages.DefaultAttachmentManager.getLatestVersionsOfAttachmentsWithAnyStatus(DefaultAttachmentManager.java:399)\r\n\tat com.atlassian.confluence.pages.DelegatorAttachmentManager.getLatestVersionsOfAttachmentsWithAnyStatus(DelegatorAttachmentManager.java:71)\r\n\tat com.atlassian.confluence.impl.pages.attachments.ReadThroughCachingAttachmentManager.getLatestVersionsOfAttachmentsWithAnyStatus(ReadThroughCachingAttachmentManager.java:71)\r\n\tat sun.reflect.GeneratedMethodAccessor1698.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)\r\n\tat org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:295)\r\n\tat org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)\r\n\tat com.sun.proxy.$Proxy249.getLatestVersionsOfAttachmentsWithAnyStatus(Unknown Source)\r\n\tat com.atlassian.confluence.pages.AbstractPage.getSearchableDependants(AbstractPage.java:75)\r\n\tat com.atlassian.confluence.search.lucene.QueuingConfluenceIndexer$InternalConfluenceIndexer.unIndexIncludingDependents(QueuingConfluenceIndexer.java:161)\r\n\tat com.atlassian.confluence.search.lucene.QueuingConfluenceIndexer.unIndexIncludingDependents(QueuingConfluenceIndexer.java:81)\r\n\tat com.atlassian.confluence.pages.DefaultPageManager.lambda$trashPage$11(DefaultPageManager.java:960)\r\n\tat com.atlassian.confluence.impl.search.IndexerEventPublisher.lambda$publishCallbackEvent$0(IndexerEventPublisher.java:29)\r\n\tat com.atlassian.confluence.impl.search.IndexerEventListener.onEvent(IndexerEventListener.java:42)\r\n\tat sun.reflect.GeneratedMethodAccessor1709.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)\r\n\t... 349 more\r\n{noformat}\r\n\r\nh2. Workaround\r\nWhile the problem cannot be entirely avoided with certainty, there are a few options to reduce the risk of concurrent updates:\r\n- If you have control over the code, introduce batched processing of the requests (e.g. perform the operation by space, on a list of pages)\r\n- For one off tasks, run them during low traffic times (e.g. outside of business hours)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2wbl3:","customfield_10651":null,"customfield_14734":"1|i2wbrj:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2vqqv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2wbrb:","customfield_10653":null,"summary":"Introduce Transaction Rollback handling in core and provide plugin API","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1615468","self":"https://jira.atlassian.com/rest/api/latest/issue/1615468","key":"CONFSERVER-60195","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/66670","id":"66670","description":"","name":"No-Version","archived":false,"released":false}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/5","id":"5","description":"All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.","name":"Cannot Reproduce"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/85797","id":"85797","description":"","name":"6.13.4","archived":false,"released":true,"releaseDate":"2019-04-05"}],"customfield_20934":null,"issuelinks":[{"id":"423898","self":"https://jira.atlassian.com/rest/api/2/issueLink/423898","inwardIssue":{"id":"480824","key":"JRACLOUD-65646","self":"https://jira.atlassian.com/rest/api/2/issue/480824","fields":{"summary":"Confluence Workbox is not displaying updates from JIRA","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=b68ea5e0de61","name":"b68ea5e0de61","key":"JIRAUSER5485936","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5485936&avatarId=6454194","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5485936&avatarId=6454194","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5485936&avatarId=6454194","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5485936&avatarId=6454194"},"displayName":"Yaroslav Stanislavchuk","active":false,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/20291","id":"20291","name":"Core - Workbox"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=lrura","name":"lrura","key":"lrura","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=lrura&avatarId=5809283","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=lrura&avatarId=5809283","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=lrura&avatarId=5809283","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=lrura&avatarId=5809283"},"displayName":"Lauretha Rura","active":true,"timeZone":"Asia/Kuala_Lumpur"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=lrura","name":"lrura","key":"lrura","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=lrura&avatarId=5809283","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=lrura&avatarId=5809283","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=lrura&avatarId=5809283","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=lrura&avatarId=5809283"},"displayName":"Lauretha Rura","active":true,"timeZone":"Asia/Kuala_Lumpur"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-60195/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":"2022-01-18T10:58:48.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-60195/watchers","watchCount":16,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2020-08-19T02:43:16.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i28sun:","updated":"2026-07-15T23:39:41.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nUpdates from Jira instance, e.g. comments, mentions and shares don't show Workbox notifications in Confluence.\r\n\r\nh3. Environment\r\nBoth Confluence & JIRA instance have been integrated to one another via Application Link and [Workbox Notifications have been configured to include Jira notifications as well|https://confluence.atlassian.com/doc/configuring-workbox-notifications-301663830.html#ConfiguringWorkboxNotifications-IncludingnotificationsfromJira].\r\n\r\nh3. Steps to Reproduce\r\nOn the Jira instance:\r\n# Leave a comment with an @ mention to a user in a Jira issue\r\n# Open the Workbox with that user in Confluence\r\n\r\nh3. Expected Results\r\nNew updates are being displayed in the configured Confluence Workbox notifications.\r\n\r\nh3. Actual Results\r\nNew updates aren't being displayed in the configured Confluence Workbox notifications, with no apparent errors thrown in either atlassian-jira.log or atlassian-confluence.log files.\r\n\r\n(i) With the debug logging enabled ({{com.atlassian.mywork}}) in both Confluence and Jira, we could see the below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\n2020-07-12 20:02:07,671-0600 http-nio-8081-exec-22 url:/jira/rest/api/...DEMO-333/comment username:test DEBUG test 10.20.32.60,0:0:0:0:0:0:0:1 /rest/api/2/issue/DEMO-333/comment [c.a.m.client.service.HostServiceImpl] HostIdCache contained [REGISTERED_HOST] none()\r\n{noformat}\r\n\r\nh3. Cause:\r\nBy default, the _mywork-confluence-host-plugin_ do have preventive mechanism which will force refresh this cache value should the existing value is {{NULL}} as shown in the code snippet below.\r\n{code:java|title=HostServiceImpl.java}\r\n    private Option<ApplicationLink> lookupAppLink(final HostType hostType) {\r\n        final Option<ApplicationId> hostId = hostIdCache.getHost(hostType.name());\r\n        if (hostId != null) {\r\n            log.debug(\"HostIdCache contained [{}] {}\", hostType, hostId);\r\n            return hostId.flatMap(toAppLink);\r\n        } else {\r\n            log.debug(\"HostIdCache didn't contain any info on [{}]; forcing a refresh of host info\", hostType);\r\n            return updateHostAvailability().get(hostType);\r\n        }\r\n    }\r\n{code}\r\nHowever, as what we've observed from the log snippet above - the {{HostIdCache}} is currently being recognised as *not {{NULL}}* since its current value is set to *{{none()}}*. Because of this, the force refresh mechanism then won't be triggered by _mywork-confluence-host-plugin_ automatically. This is a bug in the _mywork-confluence-host-plugin_.\r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behaviour. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i28spb:","customfield_14734":"1|i28svr:","customfield_10651":null,"customfield_14731":"1|i28fen:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i28svj:","customfield_12830":null,"summary":"Incorrect cached data causing Confluence Workbox not displaying updates from Jira","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14332","value":"Not Needed","id":"14332","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not Needed","id":"14236","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2147764","self":"https://jira.atlassian.com/rest/api/latest/issue/2147764","key":"CONFSERVER-104101","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nTeams Calendar Reminder notification not sent\r\nh3. Steps to Reproduce\r\n # Install Confluence version 10.2.7\r\n # Create a Teams Calendar\r\n # Sync Mail server and enable Debugging.\r\n # *General Configuration > Logging and Profiling* page and add these classes below using level *DEBUG*\r\n{code:java}\r\ncom.atlassian.confluence.extra.calendar3\r\ncom.atlassian.confluence.extra.calendar3.notification{code}\r\n # Create a new event in the calendar.\r\n # Add a user under *“Who”.*\r\n # Uncheck *“All day event”* .\r\n # Enter the time and set a Reminder *“5-10 minutes before”.*\r\n # Monitor the mailbox\r\n\r\nh3. Expected Results\r\n\r\nReminder Notification should be received in the mailbox and below messages in the logs\r\n{code:java}\r\n2026-05-27 13:55:00,091 DEBUG [team-calendars-worker-3] [extra.calendar3.util.DefaultAsynchronousTaskExecutor] lambda$submit$0 Task com.atlassian.confluence.extra.calendar3.reminder.job.CalendarReminderJob$RemindEventForUserCollector@1cabbeae spent 0ms in queue\r\n | traceId: 002b35cf0503f569\r\n2026-05-27 13:55:00,111 DEBUG [team-calendars-worker-3] [calendar3.reminder.job.CalendarReminderJob] dumpLogDebug CalendarReminderJob is running with a list of reminder user : 1\r\n | traceId: 002b35cf0503f569\r\n2026-05-27 13:55:00,111 DEBUG [team-calendars-worker-3] [calendar3.reminder.job.CalendarReminderJob] dumpLogDebug Will remind for user : ConfluenceUserImpl{name='admin', key=2cb280859e695f0c019e696285c90000}\r\n | traceId: 002b35cf0503f569\r\n2026-05-27 13:55:00,113 DEBUG [team-calendars-worker-3] [calendar3.reminder.job.CalendarReminderJob] dumpLogDebug ##### For event com.atlassian.confluence.extra.calendar3.model.ReminderEvent@6ab283e9\r\n | traceId: 002b35cf0503f569\r\n2026-05-27 13:55:00,115 DEBUG [team-calendars-worker-4] [extra.calendar3.util.DefaultAsynchronousTaskExecutor] lambda$submit$0 Task com.atlassian.confluence.extra.calendar3.util.CalendarAsyncHelper$$Lambda/0x000076d324400680@34e688f8 spent 1ms in queue\r\n | traceId: 002b35cf0503f569\r\n2026-05-27 13:55:00,116 DEBUG [team-calendars-worker-4] [extra.calendar3.util.ConditionalCallable] call Executing ConditionalCallable\r\n | traceId: 002b35cf0503f569{code}\r\nh3. Actual Results\r\n\r\nNo reminder notification received in the mailbox and *CalendarReminderJob cannot be seen executing* \r\n\r\n*10.2.7*\r\n{code:java}\r\ngrep -i \"reminder\" atlassian-confluence.log | head -50\r\n\r\n2026-05-28 11:05:00,065 DEBUG [Caesium-1-2] [scheduler.caesium.impl.SchedulerQueueImpl] take take: QueuedJob[jobId=reminderJob,deadline=1779966300000]\r\n2026-05-28 11:05:00,067 DEBUG [Caesium-1-2] [scheduler.caesium.impl.SchedulerQueueImpl] add add job=QueuedJob[jobId=reminderJob,deadline=1779966600000] replaced=null\r\n2026-05-28 11:05:00,067 DEBUG [Caesium-1-2] [scheduler.caesium.impl.CaesiumSchedulerService] enqueueJob Enqueued job 'reminderJob' for 2026-05-28T11:10:00.000+0000\r\n2026-05-28 11:05:00,069 DEBUG [Caesium-1-2] [atlassian.scheduler.core.JobLauncher] launch launch: RUN_ONCE_PER_CLUSTER: reminderJob\r\n2026-05-28 11:05:00,074 DEBUG [Caesium-1-2] [atlassian.scheduler.core.AbstractSchedulerService] addRunDetails addRunDetails: jobId=reminderJob startedAt=2026-05-28T11:05:00.065+0000 runOutcome=SUCCESS message=null{code}\r\n*9.2.7*\r\n{code:java}\r\ngrep -i \"reminder\" atlassian-confluence.log | head -50 \r\n\r\n2026-05-28 11:05:00,067 DEBUG [Caesium-1-3] [scheduler.caesium.impl.SchedulerQueueImpl] take take: QueuedJob[jobId=reminderJob,deadline=1779966300000]\r\n2026-05-28 11:05:00,070 DEBUG [Caesium-1-3] [scheduler.caesium.impl.SchedulerQueueImpl] add add job=QueuedJob[jobId=reminderJob,deadline=1779966600000] replaced=null\r\n2026-05-28 11:05:00,070 DEBUG [Caesium-1-3] [scheduler.caesium.impl.CaesiumSchedulerService] enqueueJob Enqueued job 'reminderJob' for 2026-05-28T11:10:00.000+0000\r\n2026-05-28 11:05:00,070 DEBUG [Caesium-1-3] [atlassian.scheduler.core.JobLauncher] launch launch: RUN_ONCE_PER_CLUSTER: reminderJob\r\n2026-05-28 11:05:00,073 INFO [Caesium-1-3] [calendar3.reminder.job.CalendarReminderJob] execute CalendarReminderJob is running\r\n2026-05-28 11:05:00,074 DEBUG [team-calendars-worker-3] [extra.calendar3.util.DefaultAsynchronousTaskExecutor] lambda$submit$0 Task com.atlassian.confluence.extra.calendar3.reminder.job.CalendarReminderJob$RemindEventForUserCollector@35c38d6 spent 0ms in queue\r\n2026-05-28 11:05:00,077 DEBUG [Caesium-1-3] [atlassian.scheduler.core.AbstractSchedulerService] addRunDetails addRunDetails: jobId=reminderJob startedAt=2026-05-28T11:05:00.067+0000 runOutcome=SUCCESS message=null\r\n2026-05-28 11:05:00,091 DEBUG [team-calendars-worker-3] [calendar3.reminder.job.CalendarReminderJob] dumpLogDebug CalendarReminderJob is running with a list of reminder user : 1\r\n2026-05-28 11:05:00,092 DEBUG [team-calendars-worker-3] [calendar3.reminder.job.CalendarReminderJob] dumpLogDebug Will remind for user : ConfluenceUserImpl{name='admin', key=2cb280859e6de345019e6de5a23e0000}\r\n2026-05-28 11:05:00,092 DEBUG [team-calendars-worker-3] [calendar3.reminder.job.CalendarReminderJob] dumpLogDebug ##### For event com.atlassian.confluence.extra.calendar3.model.ReminderEvent@587a6424   {code}\r\nh3. 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Issue Summary\r\n\r\nIn edit mode, clicking in the page's left margin causes the cursor and page to move esoterically\r\n\r\nA user would expect the cursor to be set directly to the right of the click, however the page esoterically scrolls upward and the cursor set to an undesired point. When it happens, it is disorienting and frustrating for the user. \r\n\r\n*Demonstration:*\r\n * [^bug-demo-10.1.1-m01.mp4]\r\n * [^workaround-demo-10.1.1-m01.mp4]\r\n\r\n*Confluence versions tested and affected:*\r\n * v8.5.20\r\n * v9.2.8\r\n * v10.1.1-m01\r\n\r\n*Browsers used for testing:*\r\n * {color:#444746}Google Chrome 141.0.7390.123{color}\r\n\r\nh3. Steps to Reproduce\r\n # Generate multiple paragraphs of text, enough to span double the current window size\r\n # Scroll to the bottom of the page\r\n # Click in the left margin\r\n\r\nh3. Expected Results\r\n\r\nThe cursor is set directly right of the click.\r\n\r\nThe page does not scroll\r\nh3. Actual Results\r\n\r\nThe cursor is set esoterically to a part of the page not visible\r\n\r\nThe pages scrolls to that point\r\nh3. Workaround\r\n\r\nAdd the following to *Confluence Administration* → *Custom HTML* → “{*}at end of BODY{*}”\r\n{code:java}\r\n<script>\r\ntry {\r\n    require('confluence/api/event').bind('rte-ready', () => { \r\n        const iframe = document.getElementById('wysiwygTextarea_ifr');\r\n        const contentDoc = iframe?.contentDocument;\r\n        if (contentDoc?.body?.style) {\r\n            contentDoc.body.style.height = 'auto';\r\n        }\r\n        if (contentDoc?.documentElement?.style) {\r\n            contentDoc.documentElement.style.height = 'auto';\r\n        }\r\n    });\r\n} catch (e) {\r\n    console.error('Editor height patching error', e);\r\n}\r\n</script>{code}\r\n \r\n{panel:title=May 2026 Update}\r\nWe have been engaging with Tiny, the vendor whose editor Confluence's editor is based on, and they determined that the root cause of this bug is a bug in Chromium. We are currently investigating a possible workaround on our end. 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Issue Summary\r\n\r\nWhile editing a long page, cursor jumps to the top when clicking slightly out of the text editor window, either right or left.\r\n\r\nAdditionally, the bottom-right of the existing text at the bottom near the UPDATE button.  \r\n{panel:title=Note}\r\nThis appears to be related to or a regression of CONFSERVER-100547 - While editing a large page (scrollable both bottom and right), cursor jumps to the top when clicking far to the right of the existing text at the bottom.\r\n{panel}\r\nh3. Steps to Reproduce\r\n # Install Confluence DC *9.2.14* \r\n # Edit an existing page and add lots of text (I used Lorum Ipsum text)\r\n # The page should be long and scrollable both bottom and right\r\n # Scroll to the bottom of the page\r\n # On the left hand side of the text box, click in the white space slightly outside the editor.\r\n # Page Jumps to the top (or near the top).\r\n\r\nh3. Expected Results\r\n\r\nThe cursor should not jump to the top of the page, but instead just invalidate the click if it's outside the editor bounds.\r\nh3. Actual Results\r\n\r\nPage Jumps to the top or near the top.\r\n\r\n!EditorSnapsToTop.gif|width=613,height=431!\r\n\r\nYou can see while editing, click slight out of the editor window causes the cursor to jump to the top (or near the top). Also, clicking the bottom right white space, near the UPDATE button, the issue also can occur.\r\nh3. Workaround\r\n # On the Confluence General Administration screen, navigate to the *Custom HTML* page\r\n # On the *Custom HTML* screen, click {{Edit}} and enter the below in the {{At the beginning of the BODY}} section ( !https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/exclamation-32px.png|height=20! Be sure *NOT* to place this in the *HEAD* section as it can prevent the Confluence main page from rendering):\r\n\r\n{code:java}\r\n<script>\r\n    try {\r\n        require('confluence/api/event').bind('rte-ready', () => { \r\n            const iframe = document.getElementById('wysiwygTextarea_ifr');\r\n            const contentDoc = iframe?.contentDocument;\r\n            if (contentDoc?.body?.style) {\r\n                contentDoc.body.style.height = 'auto';\r\n            }\r\n            // Add an event listener to prevent cursor jumping\r\n            contentDoc?.addEventListener('mousedown', (event) => {\r\n                const bodyRect = contentDoc.body.getBoundingClientRect();\r\n                const clickX = event.clientX;\r\n                const clickY = event.clientY;\r\n                // Check if the click is outside the text area horizontally\r\n                if (clickX > bodyRect.right || clickX < bodyRect.left) {\r\n                    event.preventDefault();\r\n                    event.stopPropagation();\r\n                    return;\r\n                }\r\n                // Check if the click is outside the text area vertically\r\n                if (clickY > bodyRect.bottom || clickY < bodyRect.top) {\r\n                    event.preventDefault();\r\n                    event.stopPropagation();\r\n                    return;\r\n                }\r\n            });\r\n        });\r\n    } catch (e) {\r\n        console.error('Editor height patching error', e);\r\n    }\r\n</script> 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Problem Definition and Why this is important\r\nIn Confluence Data Center, we minimize the impact of common memory or CPU intensive actions by handling them in an external process pool (a seperate pool of processes, managed by Confluence). These processes (also known as sandboxes) can crash or be terminated, and will be restarted automatically by Confluence, without affecting the Confluence application itself.  \r\n\r\nThe external process pool currently handles the following actions:\r\n- [Document conversion (thumbnail generation for file previews)|https://confluence.atlassian.com/doc/document-conversion-for-confluence-data-center-952624318.html]\r\n- Exporting a space to PDF \r\n\r\n(on) As of now, document conversion with sandbox is only being done for Word and Office documents viewed using the Office Word and Office Excel macros, as outlined in the documentation below:\r\n- [Document conversion for Confluence Data Center|https://confluence.atlassian.com/doc/document-conversion-for-confluence-data-center-952624318.html]\r\n\r\nWe are suggesting to enable HTML conversion with sandbox for Office Powerpoint and PDF documents when embedded under [view file 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Problem Statement:\r\n\r\nAs an administrator, I want Jira to perform better mail verification to ensure that each message in the linked inbox has been successfully processed and the associated issue updated. \r\nh3. Issue Summary\r\n\r\nWhen Jira is setup to use an incoming mail server using IMAP, messages are marked as \"read\" after it scans the inbox and tries to process the email. If for some reason the message is rejected it will also mark it as Read. As a result, if there is any issue with the email the administrator would have to manually mark the message as unread in order to Jira to try and reprocess it.\r\nh3. Workaround\r\n\r\nManually Mark Emails as Unread to allow Jira to try and process it another time.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q8hr:","customfield_10651":null,"customfield_14734":"1|i4q8nz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4p24k:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4q8nr:","customfield_10653":null,"customfield_10401":null,"summary":"Allow Jira to Automatically Retry 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-60200].\n  {panel}\n\nIMAP is fragile.  The nature of the protocol is that a partial memento of the email is made available to Mail Handlers, and that calls to the underlying message object to obtain body content and attachments result in direct chatter back to the mailserver.  If the mailserver decides for some reason to kill the connection the client Mail Handler gets a Folder Closed Exception, which is covered in quite a few places:\r\n- https://jira.atlassian.com/browse/JRA-29228\r\n\r\nCurrently, what can happen is that in this situation, the mail handler cannot process the mail, because the server closed the connection.  The JIRA API for Mail Handlers currently provides a TRUE (we processed it, so mark read or delete) / FALSE (we didn't process it, leave it unread).  Unfortunately what seems to happen is that the 'broken' nature of this message is somehow cached via the IMAP connection, and is re-presented to mail handlers again, which breaks, again.\r\n\r\nIt may be possible to 'poke' the Mail Service back into life by revalidating its mail connection, but this may have unforeseen implications for other mail handers that could be in progress, hence this issue.\r\n\r\nPotentially mail handlers could return 'true' to indicate that JIRA should mark the message read and delete, it's possible that would stop the same message being re-presented to the mail handler repeatedly, but could result in message loss without processing, so isnt a good option.\r\n\r\nIt would be better if a Mail Handler API enabled support for a specific Exception to indicate the nature of the problem (generally ALL related to IMAP), to drive the connection refresh, or return some kind of enumeration, which allows for more expressive hinting about what JIRA should do in the event of a failure to process a message that occurs at a protocol level.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy4son:","customfield_10651":null,"customfield_14734":"1|hy4pov:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy66nr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy4pon:","customfield_10653":null,"customfield_10401":null,"summary":"IMAP and handling of FolderClosedExceptions","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2154509","self":"https://jira.atlassian.com/rest/api/latest/issue/2154509","key":"CONFSERVER-104276","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11773","description":"We're currently reviewing this suggestion. 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Problem\r\n\r\nFollowing the removal of _ConfluenceActionSupport.getLabelManager()_ in Confluence 9.0, User Macros can no longer retrieve space-level labels using:\r\n{code:java}\r\n$action.labelManager.getLabelsInSpace($space.getKey())\r\n{code}\r\nThere is currently no supported equivalent available within the User Macro Velocity context for retrieving labels associated with the current space.\r\nh3. Suggested Solution\r\n\r\nProvide a supported mechanism for User Macros to retrieve labels associated with the current space.\r\n\r\nPossible implementations include:\r\n * Exposing a supported label service or helper object within the User Macro Velocity context.\r\n * Providing a supported replacement API for retrieving space-level labels from User Macros.\r\n * Documenting an officially supported migration path if an equivalent mechanism already exists.\r\n\r\nThe intent is not to restore deprecated APIs, but to provide an equivalent supported capability for User Macro authors following the removal of {_}ConfluenceActionSupport.getLabelManager(){_}.\r\nh3. Why This Is Important\r\n\r\nProviding a supported migration path would improve compatibility for existing User Macros during upgrades to Confluence 9.x and reduce the effort required to migrate macros that depend on space metadata.\r\nh3. Workaround\r\n\r\nNo equivalent workaround has been identified for retrieving space-level labels from a User Macro in Confluence 9.x.\r\n\r\nIf the requirement is limited to retrieving labels on the current page, User Macros can continue to use:\r\n{code:java}\r\n$content.labels\r\n{code}\r\nHowever, this only returns labels associated with the current page and is not a replacement for retrieving all labels within the current space.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pxr3:","customfield_10651":null,"customfield_14734":"1|i4pxxb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4ore4:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4pxx3:","customfield_10653":null,"summary":"Provide a supported User Macro API for retrieving space labels in Confluence 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with Azure Active Directory and Crowd supporting a sync, we would like to have Azure Active Directory support withing Jira Server/Software.  This would greatly help our world-wide efforts within our company. \r\n\r\nPrimarily we want to ensure users are de-provisioned when they are inactivated/expired/deleted from our Azure account or from a B2B company within Azure.  The only way to ensure this is to have a sync as JIT (just in time) provisioning of users requires the user to authenticate and login before any updates are done from the authentication token.  We would like this to be more proactive via a 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Problem\r\n\r\nCertain out of the box macros generate instances of align=\"absmiddle\" within rendered HTML code which, in turn, causes the following message snippet to appear in the application logs along with a crash of the PDF sandbox when exporting the page to PDF:\r\n * _IllegalArgumentException: Unknown align attribute: 'absmiddle_ error\r\n\r\nThis issue occurs when:\r\n * Using the *Code* or *Panel* macro with a web link entered within the macro title.\r\n * Using the *User List* macro as is.\r\n\r\nh3. Environment\r\n\r\nThis issue occurs in Confluence version > 10.0.03\r\nh3. Steps to Reproduce\r\n # Within a given page, create a Code macro and set the title to any web link (ex. [https://www.google.com|https://www.google.com./] ) *OR* create an instance of the User List macro.\r\n # Save the page.\r\n # Export the page to PDF.\r\n\r\nh3. Expected Results\r\n\r\nThe page successfully exports to PDF.\r\nh3. Actual Results\r\n\r\nWith the PDF sandbox enabled and conversion sandbox logging enabled, the PDF export fails with the following stack trace and the PDF sandbox crashes after waiting for the default 180 seconds:\r\n{code:java}\r\n2026-05-05 07:44:19,302 INFO [sandbox-logger] [impl.util.sandbox.ConversionSandbox] lambda$buildConfig$0 worker0: Caused by: java.lang.IllegalArgumentException: Unknown align attribute: 'absmiddle'  | traceId: 3b682985b4886568\r\n\r\n2026-05-05 07:47:17,338 WARN [sandbox-terminator] [impl.util.sandbox.SandboxLocalProcessPool] lambda$startTerminator$0 Request has taken 180170ms exceeds limit 180000ms terminating sandbox{code}\r\nWith the PDF sandbox disabled, the PDF export fails with the following stack trace in the application logs:\r\n{code:java}\r\n2026-05-11 18:22:07,176 ERROR [http-nio-21010-exec-7 url: /c1010/500page.jsp; user: charlie] [atlassian.confluence.status.SystemErrorInformationLogger] logException Unhandled exception, request unique ID: 9c5ad215-d876-4c28-ba23-f683461f043e\r\n -- traceId: 669a07fa1bde7ffc\r\njava.lang.RuntimeException: com.atlassian.confluence.importexport.ImportExportException: Exception while rendering the PDF document /Downloads/myApp/confluence-home/atlassian-confluence-10.1.0/temp/pdfexport-20260511-110526-1822-1/BIN-Bingo-110526-1822-2.pdf\r\nat com.atlassian.confluence.extra.flyingpdf.impl.ExportPageAsPdfAction.doExecute(ExportPageAsPdfAction.java:70)\r\n...\r\nCaused by: java.lang.IllegalArgumentException: Unknown align attribute: 'absmiddle'\r\nat org.xhtmlrenderer.simple.extend.StyleBuilder.applyFloatingAlign(StyleBuilder.java:84)\r\nat org.xhtmlrenderer.simple.extend.XhtmlNamespaceHandler.applyImgStyles(XhtmlNamespaceHandler.java:85)\r\nat org.xhtmlrenderer.simple.extend.XhtmlNamespaceHandler.getNonCssStyling(XhtmlNamespaceHandler.java:66) {code}\r\nh3. Additional Notes\r\n\r\n \r\nAfter inserting a *Code* macro with a title that includes a web link, Confluence will render the link with something like the following in the rendered HTML source code:\r\n{code:java}\r\n<div class=\"codeHeader panelHeader pdl\" style=\"border-bottom-width: 1px;\"><b><span class=\"nobr\"><a href=\"https://google.com\" class=\"external-link\" rel=\"nofollow\">https://google.com<sup><img class=\"rendericon\" src=\"/c1010/images/icons/linkext7.gif\" height=\"7\" width=\"7\" align=\"absmiddle\" alt=\"\" border=\"0\"/></sup></a></span></b></div><div class=\"codeContent panelContent pdl\">  {code}\r\nFor a *User List* macro, the rendered HMTL source code looks like this:\r\n{code:java}\r\n<tr>\r\n         <td><img src=\"/c10210/images/icons/user_16.gif\" height=\"16\" width=\"16\" border=\"0\" align=\"absmiddle\"/>\r\n             <a href=\"/c10210/display/~charlie\">charlie</a> <span class=\"smalltext\">(charlie)</span><br/>\r\n             <span class=\"smalltext\">charlie@atlassian.com</span>\r\n         </td>\r\n     </tr>{code}\r\n*Confirmed Trigger Scenarios*\r\n\r\nAll of the following produce the same crash:\r\n||Trigger||Macro||Icon Generated||\r\n|Title contains {{https://}} or {{http://}}|{{code}}|{{linkext7.gif}} + {{align=\"absmiddle\"}}|\r\n|Title contains {{mailto:}}|{{code}}|{{mail_small.gif}} + {{align=\"absmiddle\"}}|\r\n|Title contains {{{}https://{}}}, {{{}http://{}}}, or {{mailto:}}|{{panel}}|{{linkext7.gif}} + {{align=\"absmiddle\"}}|\r\n\r\n*✅ Confirmed safe* _(title parameter does not trigger icon rendering):_ {{{}note{}}}, {{{}warning{}}}, {{{}info{}}}, {{{}tip{}}}, {{{}expand{}}}, {{details}}\r\n{quote}⚠️ *Important detection note:* The {{align=\"absmiddle\"}} attribute is generated at *render time only* — it does *not* appear in the XHTML that's used to store page content in the _BODYCONTENT_ table.\r\n{quote}\r\nh3. Workaround\r\n\r\n(!) The following workarounds are available for instances involving the *Code* or *Panel* macro.  A work around for the *User List* macro is not available as the rendered code is not driven by the presence of any user entered URL.\r\n\r\n*Workaround A — Per Page* _(no DB access required)_\r\n # Edit the page → click the macro → open the *Title* field\r\n # Remove the scheme prefix only — leave the rest as-is:\r\n\r\n||Before||After||\r\n|{{[https://www.google.com|https://www.google.com/]}}|{{www.google.com}}|\r\n|{{[contact@example.com|mailto:contact@example.com]}}|{{contact@example.com}}|\r\n # Save → re-export to PDF ✅\r\n\r\nConfirmed working on live Confluence 11.\r\n----\r\n*Workaround B — Global Fix for All Affected Pages* _(PostgreSQL 17 Tested_ _— requires DB access — queries will need modification for other DBMSs)_\r\n{quote}⚠️ *Take a database backup before running. Test in non-production first.*\r\n{quote}\r\n*Find all affected pages*\r\n{code:java}\r\n -- Step 1a: Locate affected pages\r\nSELECT c.contentid, c.title, (regexp_matches(bc.body, 'ac:name=\"title\">([^<]*(https?:|mailto:)[^<]*)</ac:parameter>'))[1] as macro_title  FROM bodycontent bc JOIN content c ON bc.contentid = c.contentid  WHERE  bc.body ~ 'ac:name=\"title\">[^<]*(https?:|mailto:)[^<]*</ac:parameter>' AND  c.prevver IS NULL AND  c.contenttype = 'PAGE'  ORDER BY c.title;\r\n\r\n-- Step 1b: Get a count of the affected pages\r\nSELECT count(*)  FROM bodycontent bc JOIN content c ON bc.contentid = c.contentid  WHERE  bc.body ~ 'ac:name=\"title\">[^<]*(https?:|mailto:)[^<]*</ac:parameter>' AND  c.prevver IS NULL AND  c.contenttype = 'PAGE';\r\n{code}\r\n*Apply the fix*\r\n{code:java}\r\n -- Step 2: Create a helper function\r\n -- Note: this code replaces http/https/mailto with xyz - this can be modified per discretion\r\nCREATE OR REPLACE FUNCTION fix_title_schemes(body_text TEXT)\r\nRETURNS TEXT AS $$\r\nDECLARE\r\n    result TEXT := body_text;\r\n    title_start INT;\r\n    title_end INT;\r\n    block TEXT;\r\n    fixed_block TEXT;\r\n    search_from INT := 1;\r\n    open_tag TEXT := 'ac:name=\"title\">';\r\n    close_tag TEXT := '</ac:parameter>';\r\nBEGIN\r\n    LOOP\r\n        title_start := POSITION(open_tag IN SUBSTRING(result FROM search_from)) + search_from - 1;\r\n        EXIT WHEN title_start < search_from;        title_end := POSITION(close_tag IN SUBSTRING(result FROM title_start)) + title_start - 1;\r\n        EXIT WHEN title_end < title_start;        block := SUBSTRING(result FROM title_start + LENGTH(open_tag) FOR title_end - title_start - LENGTH(open_tag));\r\n        fixed_block := REGEXP_REPLACE(block, '(https?|mailto):', 'xyz:', 'g');        result := SUBSTRING(result FROM 1 FOR title_start + LENGTH(open_tag) - 1)\r\n                  || fixed_block\r\n                  || SUBSTRING(result FROM title_end);        search_from := title_end + LENGTH(close_tag);\r\n    END LOOP;    RETURN result;\r\nEND;\r\n$$ LANGUAGE plpgsql;\r\n\r\n-- Step 3: Run the UPDATE using the function\r\nUPDATE bodycontent\r\nSET body = fix_title_schemes(body)\r\nWHERE contentid IN\r\n( SELECT bc.contentid FROM bodycontent bc \r\n JOIN content c ON bc.contentid = c.contentid \r\n WHERE \r\n bc.body ~ 'ac:name=\"title\">[^<]*(https?:|mailto:)[^<]*</ac:parameter>' AND \r\n c.prevver IS NULL AND \r\n c.contenttype = 'PAGE')\r\nRETURNING contentid;\r\n\r\n-- Step 4: Drop the helper function when done\r\nDROP FUNCTION fix_title_schemes(TEXT);{code}\r\n*Verify zero pages remain*\r\n{code:java}\r\n -- Step 5: Locate affected pages \r\nSELECT count(*)  FROM bodycontent bc JOIN content c ON bc.contentid = c.contentid  WHERE  bc.body ~ 'ac:name=\"title\">[^<]*(https?:|mailto:)[^<]*</ac:parameter>' AND  c.prevver IS NULL AND  c.contenttype = 'PAGE';\r\n{code}\r\nShould return {{{}0{}}}.\r\n\r\n*Step 4 — Flush render cache* \r\n\r\n_With a restart of Confluence:_\r\n\r\nThis will automatically clear out the caches referenced under *Cache Management.*\r\n\r\n_No restart needed if either occur:_\r\n * Click on the *Admin console cog*  *> General Configuration > Cache Management*\r\n * Click *Flush All.*\r\n\r\nOR\r\n{code:java}\r\ncurl -u admin:PASSWORD -X DELETE \\ \"https://your-confluence/rest/cacheManagement/1.0/cacheEntries\" \\ -H \"X-Atlassian-Token: no-check\" {code}\r\nReturns {{{}HTTP 204{}}}. Pages re-render correctly immediately. PDF export works without restart. ✅\r\n----\r\n{quote}\uD83D\uDCDD *Note on the SELECT query:* It will also match {{expand}} and {{details}} macros with URL titles — these are safe (they don’t render the {{absmiddle}} icon) but the {{UPDATE}} is harmless on them. We kept the broader query rather than filtering by macro type to ensure any third-party macros that do render titles as links are also caught.\r\n{quote}\r\n----\r\nh3. 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Problem Definition\r\nWe can confirm after a conversation with the DEV team, there is *no support* for server querying of the *JIRA REST API* with *JWT* authentication.\r\nThe DEV team is working to implement *oAuth2.0* for the Jira server, but currently, only *Jira cloud* has support for *JWT*.\r\n\r\nh3. Suggested Solution\r\n(?) Can we have a feature that makes Jira consume JWT token for REST APIs usage?\r\n\r\nSomething similar to the JWT authentication which is being used on Jira Cloud, but, in preference something more \"generic\" that users can integrate with their own apps.\r\n\r\nWe can see it's implemented for Confluence as well: [https://developer.atlassian.com/server/confluence/How-to-make-REST-API-endpoints-available-for-JWT-authentication/]\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2d7nr:","customfield_10651":null,"customfield_14734":"1|i2d7u7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2ctaf:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2d7tz:","customfield_10653":null,"customfield_10401":null,"summary":"As an user, I want to use JIRA REST API with JWT 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Issue Summary\r\n\r\n*Scenario-1:*\r\n - If an image attachment is entered (either by copy-pasting it or by drag-n-drop) into the comment field during a transition where only comment field is available then this image attachment is not shown properly after saving but only the placeholder is there. Users will get an popup with error message on the screen appears for very short interval and often users might miss this.\r\n{code:java}\r\nAdding attachment is not supported for this screen\r\n{code}\r\n\r\n - However, even the image attachment is clearly visible in comment dialog when changes are made and effect is only on saving the comment (screenshots added).\r\n\r\n - If a transition screen has both (attachment and comment) fields, then it is possible to add attachment into the comment field and it is shown properly.\r\n\r\n*Scenario-2:*\r\n - Attachments option in the comments part (+) icon allows users to only add screenshots/attachments which are already in the request and not external attachments.\r\n\r\n - When no attachments are already added, on clicking (+) icon it disappears.\r\n\r\nThis is reproducible on Data Center: (yes) / (no)\r\nYes\r\nh3. Steps to Reproduce\r\n\r\n*Scenario-1:*\r\n # Create a screen without any fields (attachments) and save it (please check following [instructions|https://confluence.atlassian.com/jirakb/how-to-add-a-comment-during-a-workflow-transition-and-make-it-mandatory-779160682.html] for transition screen configuration).\r\n # Choose a workflow transition and associate this screen to it.\r\n # Now perform a transition of the issue and this will pop-up comment screen.\r\n # Try to grab some image from local system using drag and drop option, notice there is an error on top right of screen for a moment.\r\n # However, comment field clearly shows the screenshot. Try to save it and observe the results, it will be only be problematic place-holder thumbnail and attachment doesn't get added.\r\n\r\n*Scenario-2:*\r\n # Make sure to add couple of attachments to the ticket.\r\n # In the same context above for Step-4, perform the transition which should pop-up a comment screen. Now click on (+) icon and observe changes.\r\n # You will only be able to add existing attachments within the ticket and can't fetch from local system or externally.\r\n # Now delete the attachments from the ticket and once again try above step.\r\n # You will not be able to add any attachments and the (+) icon disappears.\r\n\r\nh3. Expected Results\r\n - System should allow the users to add screenshots during transitions without mandating the attachment field to be added to the screens. This will help users to avoid some redundant efforts when working with large set of workflows.\r\n\r\n - System should also users to add external attachments as compared to allowing only attachments within the ticket, otherwise they will be simply duplicates.\r\n\r\nh3. Actual Results\r\n - System doesn't allow adding comments in transitions without attachment field configured in the screens.\r\n\r\n - System doesn't allow users to add any external attachments and if there are no already existing attachments, then (+) icon disappears on clicking. It should at-least give a fair message to users if this is not possible or supported.\r\n\r\nh3. Workaround\r\n\r\nMake sure to add '{*}Attachments{*}' field to the transitions where you would prefer to add attachments and screenshots. Otherwise, system will not support this operation.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i419fj:","customfield_14734":"1|i419lr:","customfield_10651":null,"customfield_14731":"1|i403fo:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i419lj:","customfield_12830":null,"customfield_10401":null,"summary":"Problem with attachment screenshots entered during a transition without transition screen having attachment field 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-40782/watchers","watchCount":164,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2014-11-11T10:15:52.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxk22f:","updated":"2026-07-15T07:28:16.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-40782].\r\n  {panel}\r\n\r\nh3. Use case\r\nYou updated the description of a custom field but the change is not shown on the expected issue screens. This is because the description text in field configuration (if present) overrides the original field description text. Having said that, \r\n* If a custom field \"My Field\" is defined with a description of \"This is my field\" and no field configuration changes are made, then the displayed text will be \"This is my field\" as expected\r\n* If field configurations are used and a description \"This is my excellent field\" is set for the custom field in the field description, then the displayed text will be \"This is my excellent field\"\r\n\r\nSometimes it requires some troubleshooting to figure out why the description change is not effective. \r\n\r\nh3. Suggestion\r\n* Clarify in the documentation that the description text in field configuration takes precedence over the original field description text and hence, changes should be done on field configuration in some use cases\r\n* Tooltip or any kind of help text to inform admins that the description text on the custom fields page will be overwritten by field configuration if present\r\n{quote}\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxkd0n:","customfield_10651":null,"customfield_14734":"1|hxk233:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxnfzz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxk22v:","customfield_10653":null,"customfield_10401":null,"summary":"Editing a Custom Field description does not update due to being overwritten by the Field 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suggestion is for *JIRA Server*. 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Issue Summary\r\nWhen attempting to attach a file using the Drag & Drop feature in Agent View for any issue in the latest version of Mozilla Firefox (v150, 151), the browser opens the file instead of attaching it. This feature works correctly in the Customer Portal and also functions properly in other browsers, such as Chrome.\r\n\r\nh3. Steps to Reproduce\r\n# Use Mozilla Firefox v150 or v151 for accessing Jira\r\n# Open any issue in Agent view\r\n# Drag & Drop any file in Attachment Section\r\n# The browser open the file in same window\r\n\r\nh3. Expected Results\r\nJira should display a dialog for attachments with options to share with customers or share internally.\r\n\r\nh3. Actual Results\r\nThe file opens in the same window.\r\n\r\nh3. Workaround\r\n * Using the attachment option instead of drag-and-drop\r\n * Try using a different browser that has not been affected\r\n\r\nh3. Note\r\nThis bug also affects Firefox version 151.0.4","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4o9cv:","customfield_14734":"1|i4o9j3:","customfield_10651":null,"customfield_14731":"1|i4n30k:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4o9iv:","customfield_12830":null,"customfield_10401":null,"summary":"Drag & Drop doesn’t work with Mozilla Firefox (v150, 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to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"373214","self":"https://jira.atlassian.com/rest/api/2/issueLink/373214","inwardIssue":{"id":"944351","key":"JRASERVER-66890","self":"https://jira.atlassian.com/rest/api/2/issue/944351","fields":{"summary":"JIRA performance is impacted by slow queries pulling data from the customfieldvalue table","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or 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to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11091","id":"11091","name":"Issue - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":6.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dchan","name":"dchan","key":"dchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dchan&avatarId=6196067","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dchan&avatarId=6196067","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dchan&avatarId=6196067","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dchan&avatarId=6196067"},"displayName":"David Chan","active":true,"timeZone":"America/Los_Angeles"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dchan","name":"dchan","key":"dchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dchan&avatarId=6196067","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dchan&avatarId=6196067","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dchan&avatarId=6196067","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dchan&avatarId=6196067"},"displayName":"David Chan","active":true,"timeZone":"America/Los_Angeles"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-67823/votes","votes":10,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-67823/watchers","watchCount":24,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2018-08-21T00:33:14.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12830","value":"10%","id":"12830","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hzjwuf:","updated":"2026-07-15T07:27:32.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\nh3. Summary\r\nJira can become unresponsive when too many concurrent \"Create Issue\" requests happen. \r\nWhile the problem is similar to JRASERVER-30528, it has some specific conditions:\r\n * The threads create new Issue and each would create a transaction as part of {{updateValues}} (and request a connection from the pool), not all would get a connection and some would be waiting.\r\n ** We will call those that acquired a connection threads 'A' to 'H'. Threads 'I' and 'J' would be waiting.\r\n * At some point one thread would cause the sequence generator to require new block of sequences\r\n * The sequence generator would request a new connection from the pool. Assume this is Thread 'A'.\r\n * Thread 'A' would then require a sequence number calling {{SequenceUtil.SequenceBank.getNextSeqId()}} and need to get a new block of ids would then request a connection from the DB pool to do so\r\n ** It needs a new connection to do this so it is not in the transaction of the calling thread\r\n * Thread 'A' is waiting for the connection from the DB pool. DB pool is full.\r\n * The remaining threads would block at {{SequenceUtil.SequenceBank.getNextSeqId()}}, which is a synchronised method\r\n * Threads 'B' to 'H\" are all now waiting on the synchronization lock of {{SequenceUtil.SequenceBank.getNextSeqId()}} which is held by thread 'A' and so will never release a connection for thread 'A' to use.\r\n * Jira becomes unresponsive\r\n ** Afterwards, the threads are in state similar to deadlocks while waiting for connection pool. After a DB pool timeout expires, connections will timeout, opening up new connections to eventually then complete the requests. During this period of time, Jira would be unresponsive.\r\n\r\nh3. Steps to Reproduce\r\n * Create many *global* fields with default values\r\n**  Example from local testing: created 50 select fields with default values configured.\r\n * Initiate a constant stream of concurrent requests creating issues in Jira,  a number of concurrent requests needs to be larger than the maximum DB pool size in {{dbconfig.xml}}.\r\n\r\n\r\nh3. Expected Results\r\nJira creates all issues successfully\r\n\r\nh3. Actual Results\r\nJira becomes unresponsive; and in large production instances, may require a restart. Depending on the scenario, Jira may also recover after a period of time.\r\n\r\nh3. Diagnosis\r\n * Threads blocked at *getNextSeqId*\r\n{noformat}\r\n\"http-nio-8080-exec-61\" #221 daemon prio=5 os_prio=31 tid=0x00007ff18bdf7800 nid=0x1f803 waiting for monitor entry [0x000070001654e000]\r\n   java.lang.Thread.State: BLOCKED (on object monitor)\r\n        at org.ofbiz.core.entity.SequenceUtil$SequenceBank.getNextSeqId(SequenceUtil.java:141)\r\n        - waiting to lock <0x00000007af46e2c0> (a org.ofbiz.core.entity.SequenceUtil$SequenceBank)\r\n        at org.ofbiz.core.entity.SequenceUtil.getNextSeqId(SequenceUtil.java:97)\r\n        at org.ofbiz.core.entity.GenericDelegator.getNextSeqId(GenericDelegator.java:2474)\r\n        at org.ofbiz.core.entity.DelegatorInterface.getNextSeqId(DelegatorInterface.java:266)\r\n        at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:291)\r\n        at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.createValue(WrappingOfBizDelegator.java:172)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValuesInt(OfBizCustomFieldValuePersister.java:129)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.updateValues(OfBizCustomFieldValuePersister.java:154)\r\n        at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.updateValues(EagerLoadingOfBizCustomFieldPersister.java:54)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValues(OfBizCustomFieldValuePersister.java:109)\r\n        at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.createValues(EagerLoadingOfBizCustomFieldPersister.java:42)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValues(OfBizCustomFieldValuePersister.java:102)\r\n        at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.createValues(EagerLoadingOfBizCustomFieldPersister.java:36)\r\n        at com.atlassian.jira.issue.customfields.impl.AbstractSingleFieldType.createValue(AbstractSingleFieldType.java:143)\r\n        at com.atlassian.jira.issue.fields.ImmutableCustomField.createValue(ImmutableCustomField.java:693)\r\n        at com.atlassian.jira.workflow.function.issue.IssueCreateFunction.execute(IssueCreateFunction.java:81)\r\n        at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014)\r\n        at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407)\r\n        at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606)\r\n        at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:742)\r\n        at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580)\r\n        at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494)\r\n        at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:192)\r\n        at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238)\r\n        at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207)\r\n        at sun.reflect.GeneratedMethodAccessor840.invoke(Unknown Source)\r\n        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n        at java.lang.reflect.Method.invoke(Method.java:498)\r\n        at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)\r\n        at com.sun.proxy.$Proxy319.create(Unknown Source)\r\n\t\t...\r\n\t\t...\r\n        at com.atlassian.jira.rest.v2.issue.CreateIssueResource.createIssue(CreateIssueResource.java:166)\r\n        at com.atlassian.jira.rest.v2.issue.CreateIssueResource.createIssue(CreateIssueResource.java:57)\r\n        at com.atlassian.jira.rest.v2.issue.IssueResource.createIssue(IssueResource.java:594)\r\n        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\r\n        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\r\n        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n        at java.lang.reflect.Method.invoke(Method.java:498)\r\n{noformat}\r\n\r\n * thread trying to get connection as part of {{updateValues}}, needs DB connection:\r\n{noformat}\r\n\"http-nio-8080-exec-45\" #206 daemon prio=5 os_prio=31 tid=0x00007ff18488d800 nid=0x701f waiting on condition [0x00007000146f4000]\r\n   java.lang.Thread.State: TIMED_WAITING (parking)\r\n        at sun.misc.Unsafe.park(Native Method)\r\n        - parking to wait for  <0x0000000771d73f68> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)\r\n        at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)\r\n        at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078)\r\n        at org.apache.commons.pool2.impl.LinkedBlockingDeque.pollFirst(LinkedBlockingDeque.java:631)\r\n        at org.apache.commons.pool2.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:444)\r\n        at org.apache.commons.pool2.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:363)\r\n        at org.apache.commons.dbcp2.PoolingDataSource.getConnection(PoolingDataSource.java:134)\r\n        at org.apache.commons.dbcp2.BasicDataSource.getConnection(BasicDataSource.java:1533)\r\n        at org.ofbiz.core.entity.transaction.DBCPConnectionFactory$1.call(DBCPConnectionFactory.java:285)\r\n        at org.ofbiz.core.entity.transaction.DBCPConnectionFactory$1.call(DBCPConnectionFactory.java:283)\r\n        at org.ofbiz.core.entity.jdbc.interceptors.connection.ConnectionTracker.trackConnection(ConnectionTracker.java:48)\r\n        at org.ofbiz.core.entity.transaction.DBCPConnectionFactory.trackConnection(DBCPConnectionFactory.java:283)\r\n        at org.ofbiz.core.entity.transaction.DBCPConnectionFactory.getConnection(DBCPConnectionFactory.java:80)\r\n        at org.ofbiz.core.entity.ConnectionFactory.tryGenericConnectionSources(ConnectionFactory.java:69)\r\n        at org.ofbiz.core.entity.transaction.JNDIFactory.getConnection(JNDIFactory.java:173)\r\n        at org.ofbiz.core.entity.TransactionFactory.getConnection(TransactionFactory.java:114)\r\n        at org.ofbiz.core.entity.ConnectionFactory.getConnection(ConnectionFactory.java:59)\r\n        at org.ofbiz.core.entity.TransactionUtil.beginLocalTransaction(TransactionUtil.java:287)\r\n        at com.atlassian.core.ofbiz.util.CoreTransactionUtil.begin(CoreTransactionUtil.java:50)\r\n        at com.atlassian.jira.transaction.TransactionSupportImpl.beginTxn(TransactionSupportImpl.java:52)\r\n        at com.atlassian.jira.transaction.TransactionSupportImpl.startedTransaction(TransactionSupportImpl.java:46)\r\n        at com.atlassian.jira.transaction.TransactionSupportImpl.begin(TransactionSupportImpl.java:31)\r\n        at com.atlassian.jira.transaction.Txn.begin(Txn.java:17)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.updateValues(OfBizCustomFieldValuePersister.java:150)\r\n        at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.updateValues(EagerLoadingOfBizCustomFieldPersister.java:54)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValues(OfBizCustomFieldValuePersister.java:109)\r\n        at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.createValues(EagerLoadingOfBizCustomFieldPersister.java:42)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValues(OfBizCustomFieldValuePersister.java:102)\r\n        at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.createValues(EagerLoadingOfBizCustomFieldPersister.java:36)\r\n        at com.atlassian.jira.issue.customfields.impl.AbstractSingleFieldType.createValue(AbstractSingleFieldType.java:143)\r\n        at com.atlassian.jira.issue.fields.ImmutableCustomField.createValue(ImmutableCustomField.java:693)\r\n        at com.atlassian.jira.workflow.function.issue.IssueCreateFunction.execute(IssueCreateFunction.java:81)\r\n        at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014)\r\n        at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407)\r\n        at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606)\r\n        at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:742)\r\n        at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580)\r\n        at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494)\r\n        at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:192)\r\n        at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238)\r\n        at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207)\r\n\t\t...\r\n\t\t...\r\n        at com.atlassian.jira.rest.v2.issue.CreateIssueResource.createIssue(CreateIssueResource.java:166)\r\n        at com.atlassian.jira.rest.v2.issue.CreateIssueResource.createIssue(CreateIssueResource.java:57)\r\n        at com.atlassian.jira.rest.v2.issue.IssueResource.createIssue(IssueResource.java:594)\r\n        at sun.reflect.GeneratedMethodAccessor603.invoke(Unknown Source)\r\n        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n        at java.lang.reflect.Method.invoke(Method.java:498)\r\n{noformat}\r\n\r\n * thread holding the lock, executing *getNextSeqId*, needs DB connection (thread 'A' in previous terminlogy):\r\n{noformat}\r\n\"http-nio-8280-exec-244\" #690 daemon prio=5 tid=0x00007fd028082000 nid=0x5a68 waiting on condition [0x00007fd09c233000]\r\n   java.lang.Thread.State: TIMED_WAITING (parking)\r\n\tat sun.misc.Unsafe.park(Native Method)\r\n\t- parking to wait for  <0x0000000081139058> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)\r\n\tat java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)\r\n\tat java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078)\r\n\tat org.apache.commons.pool2.impl.LinkedBlockingDeque.pollFirst(LinkedBlockingDeque.java:631)\r\n\tat org.apache.commons.pool2.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:444)\r\n\tat org.apache.commons.pool2.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:363)\r\n\tat org.apache.commons.dbcp2.PoolingDataSource.getConnection(PoolingDataSource.java:134)\r\n\tat org.apache.commons.dbcp2.BasicDataSource.getConnection(BasicDataSource.java:1533)\r\n\tat org.ofbiz.core.entity.transaction.DBCPConnectionFactory$1.call(DBCPConnectionFactory.java:285)\r\n\tat org.ofbiz.core.entity.transaction.DBCPConnectionFactory$1.call(DBCPConnectionFactory.java:283)\r\n\tat org.ofbiz.core.entity.jdbc.interceptors.connection.ConnectionTracker.trackConnection(ConnectionTracker.java:48)\r\n\tat org.ofbiz.core.entity.transaction.DBCPConnectionFactory.trackConnection(DBCPConnectionFactory.java:283)\r\n\tat org.ofbiz.core.entity.transaction.DBCPConnectionFactory.getConnection(DBCPConnectionFactory.java:80)\r\n\tat org.ofbiz.core.entity.ConnectionFactory.tryGenericConnectionSources(ConnectionFactory.java:69)\r\n\tat org.ofbiz.core.entity.transaction.JNDIFactory.getConnection(JNDIFactory.java:173)\r\n\tat org.ofbiz.core.entity.TransactionFactory.getConnection(TransactionFactory.java:114)\r\n\tat org.ofbiz.core.entity.ConnectionFactory.getConnection(ConnectionFactory.java:59)\r\n\tat org.ofbiz.core.entity.SequenceUtil$SequenceBank.fillBank(SequenceUtil.java:195)\r\n\t- locked <0x00000000ddb51140> (a org.ofbiz.core.entity.SequenceUtil$SequenceBank)\r\n\tat org.ofbiz.core.entity.SequenceUtil$SequenceBank.getNextSeqId(SequenceUtil.java:147)\r\n\t- locked <0x00000000ddb51140> (a org.ofbiz.core.entity.SequenceUtil$SequenceBank)\r\n\tat org.ofbiz.core.entity.SequenceUtil.getNextSeqId(SequenceUtil.java:97)\r\n\tat org.ofbiz.core.entity.GenericDelegator.getNextSeqId(GenericDelegator.java:2474)\r\n\tat org.ofbiz.core.entity.DelegatorInterface.getNextSeqId(DelegatorInterface.java:266)\r\n\tat com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:291)\r\n\tat com.atlassian.jira.ofbiz.WrappingOfBizDelegator.createValue(WrappingOfBizDelegator.java:172)\r\n\tat com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValuesInt(OfBizCustomFieldValuePersister.java:129)\r\n\tat com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.updateValues(OfBizCustomFieldValuePersister.java:154)\r\n\tat com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.updateValues(EagerLoadingOfBizCustomFieldPersister.java:54)\r\n\t...\r\n{noformat}\r\n\r\n * There are no connections available in the pool.\r\n * Notice that most threads are holding onto a db connection, yet BLOCKED, causing deadlock.\r\n{noformat}\r\ngrep -c 'OfBizCustomFieldValuePersister.java:154' jira_threads.*\r\njira_threads.1534536906.txt:20\r\njira_threads.1534536924.txt:20\r\njira_threads.1534536942.txt:20\r\n\r\ngrep -c 'waiting to lock <0x00000000cc3d4340' ./jira_threads.*\r\n./jira_threads.1534536906.txt:19\r\n./jira_threads.1534536924.txt:19\r\n./jira_threads.1534536942.txt:19\r\n\r\n\"http-nio-8280-exec-16  java.lang.Thread.State: TIMED_WAITING (parking)\r\n\t- parking to wait for  <0x00000000810da1d8> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)\r\n\t- locked <0x00000000cc3d4340> (a org.ofbiz.core.entity.SequenceUtil$SequenceBank)\r\n\t- locked <0x00000000cc3d4340> (a org.ofbiz.core.entity.SequenceUtil$SequenceBank)\r\n{noformat}\r\n\r\nh3. Workaround\r\n* Increasing the database pool size (in {{$jira-home/dbconfig.xml}}) can help to alleviate this problem. Increasing the pool size will reduce the impact this bug has (as there will be more connections available for other threads to complete during peak periods).\r\n* Decrease pool timeout value _\"<pool-max-wait>5000</pool-max-wait>\"_ (in {{$jira-home/dbconfig.xml}})\r\n* (!) When increasing the database pool size in Jira, be sure to take into account the hardware of your database server, the workload it might be performing for other applications, as well as how many connections it can support - for example, MySQL has a maximum of 150 connections + 1 super user; and Postgres typically has a default of 100 connections. Make small, incremental changes, testing and verifying as you go.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzjx4f:","customfield_14734":"1|hzjwvb:","customfield_10651":null,"customfield_14731":"1|hzk0br:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzjwvb:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA may become unresponsive when creating too many concurrent create requests due to transaction in OfBizCustomFieldValuePersister ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2155621","self":"https://jira.atlassian.com/rest/api/latest/issue/2155621","key":"CONFSERVER-104332","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117193","id":"117193","description":"","name":"10.2.14","archived":false,"released":false},{"self":"https://jira.atlassian.com/rest/api/2/version/117294","id":"117294","description":"","name":"9.2.22","archived":false,"released":false}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Page"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":95.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=aad60ff3f193","name":"aad60ff3f193","key":"JIRAUSER9933503","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9933503&avatarId=11087092","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9933503&avatarId=11087092","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9933503&avatarId=11087092","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9933503&avatarId=11087092"},"displayName":"Bibek Roy","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=aad60ff3f193","name":"aad60ff3f193","key":"JIRAUSER9933503","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9933503&avatarId=11087092","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9933503&avatarId=11087092","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9933503&avatarId=11087092","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9933503&avatarId=11087092"},"displayName":"Bibek Roy","active":true,"timeZone":"UTC"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104332/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":"2026-07-15T07:13:11.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104332/watchers","watchCount":11,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-06T09:34:23.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4q3mf:","updated":"2026-07-15T07:13:11.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAfter upgrading to 10.2.13 or 9.2.21, page views on large, high-concurrency instances trigger database deadlocks (e.g. ORA-00060) and intermittent page-save failures.\r\n\r\nA new {{body_cleaned_version}} column was added to *BODYCONTENT* (part of CONFSERVER-102750 stored-XSS hardening). To backfill existing pages, the affected versions use a *\"clean on view\"* strategy:\r\n # A page view triggers in-memory sanitisation of the body.\r\n # The cleaned result + version marker are *written back* to BODYCONTENT via {{{}UPDATE{}}}.\r\n # Under concurrency, many simultaneous view-triggered writes contend on the same table → lock escalation → deadlocks.\r\n\r\nh3. Steps to Reproduce\r\n # Upgrade a Confluence DC instance with a large page corpus to 10.2.13 or 9.2.21.\r\n # Generate normal concurrent user traffic (page views of pages not edited post-upgrade).\r\n # Attempt to edit/save a page concurrently.\r\n\r\nh3. Expected Results\r\n\r\nPage views should be read-only database operations. Page saves should complete successfully without lock contention or deadlock errors, regardless of concurrent view traffic.\r\nh3. Actual Results\r\n\r\nPage views trigger {{UPDATE}} statements on the BODYCONTENT table. Under concurrency, these writes cause lock escalation and deadlocks (ORA-00060 on Oracle; equivalent errors on other databases). Page edits and saves fail intermittently as a result.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q3hb:","customfield_14734":"1|i4q3nj:","customfield_10651":null,"customfield_14731":"1|i4ox44:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q3nb:","customfield_12830":null,"summary":"\"Clean on view\" UPDATE on BODYCONTENT causes deadlocks and page-save failures after upgrade to 10.2.13 / 9.2.21","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14332","value":"Not Needed","id":"14332","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not Needed","id":"14236","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1638110","self":"https://jira.atlassian.com/rest/api/latest/issue/1638110","key":"JRASERVER-71577","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\nIssues cannot be deleted if there is/are other linked issue(s) to it. \r\nh3. Steps to Reproduce\r\n# Create issue A\r\n# Create issue B (or more)\r\n# Link issue B (and others) to issue A\r\n# Delete issue A\r\n\r\nh3. Expected Results\r\nThe issue is deleted successfully\r\nh3. Actual Results\r\nThe issue cannot be deleted. It's timed out on UI. When we review the thread dumps, we see N+1 (N is the number of linked issue to issue A) active threads with the stack trace below:\r\n{noformat}\r\n\"http-nio-8080-exec-40\" #669404 daemon prio=5 os_prio=0 tid=0x00007f674006c000 nid=0x1ceb9 runnable [0x00007f66aaed7000]\r\n   java.lang.Thread.State: RUNNABLE\r\n        at sun.nio.ch.FileDispatcherImpl.read0(Native Method)\r\n        at sun.nio.ch.SocketDispatcher.read(SocketDispatcher.java:39)\r\n        at sun.nio.ch.IOUtil.readIntoNativeBuffer(IOUtil.java:223)\r\n        at sun.nio.ch.IOUtil.read(IOUtil.java:197)\r\n        at sun.nio.ch.SocketChannelImpl.read(SocketChannelImpl.java:380)\r\n        - locked <0x0000000506b0a188> (a java.lang.Object)\r\n        at oracle.net.nt.TimeoutSocketChannel.read(TimeoutSocketChannel.java:144)\r\n        at oracle.net.ns.NIOHeader.readHeaderBuffer(NIOHeader.java:82)\r\n        at oracle.net.ns.NIOPacket.readFromSocketChannel(NIOPacket.java:139)\r\n        at oracle.net.ns.NIOPacket.readFromSocketChannel(NIOPacket.java:101)\r\n        at oracle.net.ns.NIONSDataChannel.readDataFromSocketChannel(NIONSDataChannel.java:80)\r\n        at oracle.jdbc.driver.T4CMAREngineNIO.prepareForReading(T4CMAREngineNIO.java:98)\r\n        at oracle.jdbc.driver.T4CMAREngineNIO.unmarshalUB1(T4CMAREngineNIO.java:534)\r\n        at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:485)\r\n        at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:252)\r\n        at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:612)\r\n        at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:226)\r\n        at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:59)\r\n        at oracle.jdbc.driver.T4CPreparedStatement.executeForRows(T4CPreparedStatement.java:910)\r\n        at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1119)\r\n        at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3780)\r\n        at oracle.jdbc.driver.T4CPreparedStatement.executeInternal(T4CPreparedStatement.java:1343)\r\n        at oracle.jdbc.driver.OraclePreparedStatement.executeLargeUpdate(OraclePreparedStatement.java:3865)\r\n        - locked <0x0000000506ad62b8> (a oracle.jdbc.driver.T4CConnection)\r\n        at oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:3845)\r\n        at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeUpdate(OraclePreparedStatementWrapper.java:1061)\r\n        at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98)\r\n        at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98)\r\n        at com.atlassian.jira.ofbiz.sql.PreparedStatementWrapper.executeUpdate(PreparedStatementWrapper.java:47)\r\n        at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeUpdate$7(DiagnosticPreparedStatement.java:69)\r\n        at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement$$Lambda$1536/973960306.execute(Unknown Source)\r\n        at com.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:69)\r\n        at com.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:55)\r\n        at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeUpdate(DiagnosticPreparedStatement.java:69)\r\n        at org.ofbiz.core.entity.jdbc.SQLProcessor.executeUpdate(SQLProcessor.java:562)\r\n        at org.ofbiz.core.entity.GenericDAO.deleteByAnd(GenericDAO.java:1281)\r\n        at org.ofbiz.core.entity.GenericDAO.deleteByAnd(GenericDAO.java:1248)\r\n        at org.ofbiz.core.entity.GenericHelperDAO.removeByAnd(GenericHelperDAO.java:236)\r\n        at org.ofbiz.core.entity.GenericDelegator.removeByAnd(GenericDelegator.java:1334)\r\n        at org.ofbiz.core.entity.GenericDelegator.removeByAnd(GenericDelegator.java:1313)\r\n        at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.removeByAnd(DefaultOfBizDelegator.java:236)\r\n        at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.removeByAnd(WrappingOfBizDelegator.java:131)\r\n        at com.atlassian.jira.issue.link.DefaultIssueLinkManager.removeIssueLinkInternal(DefaultIssueLinkManager.java:176)\r\n        at com.atlassian.jira.issue.link.DefaultIssueLinkManager.deleteIssueLinksFromIssue(DefaultIssueLinkManager.java:261)\r\n        at com.atlassian.jira.issue.link.DefaultIssueLinkManager.removeIssueLinksInternal(DefaultIssueLinkManager.java:243)\r\n        at com.atlassian.jira.issue.link.DefaultIssueLinkManager.removeIssueLinksNoChangeItems(DefaultIssueLinkManager.java:230)\r\n        at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper.removeIssueLinks(DefaultIssueDeleteHelper.java:188)\r\n        at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper.deleteIssue(DefaultIssueDeleteHelper.java:136)\r\n        at com.atlassian.jira.issue.managers.DefaultIssueManager.deleteIssue(DefaultIssueManager.java:743)\r\n        at com.atlassian.jira.issue.managers.RequestCachingIssueManager.deleteIssue(RequestCachingIssueManager.java:247)\r\n        at com.atlassian.jira.bc.issue.DefaultIssueService.delete(DefaultIssueService.java:424)\r\n        at com.atlassian.jira.bc.issue.DefaultIssueService.delete(DefaultIssueService.java:400)\r\n        at com.atlassian.jira.web.action.issue.DeleteIssue.doExecute(DeleteIssue.java:23)\r\n        at webwork.action.ActionSupport.execute(ActionSupport.java:165)\r\n        at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)\r\n        at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)\r\n        at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)\r\n...\r\n...\r\n{noformat}\r\nThere will also be locker sessions in the database with the SQL below:\r\n{code}\r\nDelete from userassociation where Sink_Node_ID= :1 and Sink_Node_Entity = :2;\r\n{code}\r\nh3. Workaround\r\nDelete the locker sessions in the database so that the threads waiting for these locks can continue to delete the issue.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2cn33:","customfield_14734":"1|i2cn9j:","customfield_10651":null,"customfield_14731":"1|i2c8t3:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2cn9b:","customfield_12830":null,"customfield_10401":null,"summary":"Cannot delete a linked issue because of a locking session in the database","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"393143","self":"https://jira.atlassian.com/rest/api/latest/issue/393143","key":"JRASERVER-41751","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":6.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server","te-rv","transitions"],"customfield_11433":"9223372036854775807","customfield_10610":8.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/48694","id":"48694","name":"6.3.10","archived":false,"released":true,"releaseDate":"2014-11-11"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13090","id":"13090","name":"Issue - View Issue"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=62081a45018d","name":"62081a45018d","key":"jesse.anderson","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jesse.anderson&avatarId=1322036","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jesse.anderson&avatarId=1322036","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jesse.anderson&avatarId=1322036","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jesse.anderson&avatarId=1322036"},"displayName":"Jesse Anderson","active":true,"timeZone":"America/Los_Angeles"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=62081a45018d","name":"62081a45018d","key":"jesse.anderson","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jesse.anderson&avatarId=1322036","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jesse.anderson&avatarId=1322036","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jesse.anderson&avatarId=1322036","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jesse.anderson&avatarId=1322036"},"displayName":"Jesse Anderson","active":true,"timeZone":"America/Los_Angeles"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-41751/votes","votes":20,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-41751/watchers","watchCount":22,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2015-01-21T18:54:47.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxmcrr:","updated":"2026-07-15T07:00:58.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"It looks like the transition tab is missing two workflow transitions, the history tab shows the two transitions but when you looks at the transitions tab you dont see those transitions. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxmmxb:","customfield_14734":"1|hxmcsf:","customfield_10651":null,"customfield_14731":"1|hxpip3:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxmcs7:","customfield_12830":null,"customfield_10401":null,"summary":"History tab and transition tab on JIRA issue not showing the same data","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1539144","self":"https://jira.atlassian.com/rest/api/latest/issue/1539144","key":"JRASERVER-71018","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"526479","self":"https://jira.atlassian.com/rest/api/2/issueLink/526479","outwardIssue":{"id":"1883125","key":"JRASERVER-78912","self":"https://jira.atlassian.com/rest/api/2/issue/1883125","fields":{"summary":"Ability 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Tykal","active":true,"timeZone":"America/Chicago"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d450e0042db9","name":"d450e0042db9","key":"jimtykal","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jimtykal&avatarId=6678802","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jimtykal&avatarId=6678802","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jimtykal&avatarId=6678802","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jimtykal&avatarId=6678802"},"displayName":"Jim Tykal","active":true,"timeZone":"America/Chicago"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71018/votes","votes":12,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira 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fields that users are able to Bulk Update so that I can preserve data integrity of calculated, read-only, or other system-generated fields.\r\n\r\nWe have several system-generated fields that are \"read-only\" for users, and others that we don't want users to be able to modify once an issue reaches a certain state. Bulk Update allows users to bypass the controls we have implemented and edit any field value. We would like the ability to restrict the list of fields available in the Bulk Update operation.\r\n\r\n(Similar to JRACLOUD-34281)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1vt1r:","customfield_10651":null,"customfield_14734":"1|i1vt7z:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1vilj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1vt7r:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to restrict field list in Bulk 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We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/24490","id":"24490","name":"Issue - Create Issue","description":"UI component used to create or edit JIRA issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":41.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=takindele","name":"takindele","key":"takindele","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=takindele&avatarId=4655898","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=takindele&avatarId=4655898","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=takindele&avatarId=4655898","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=takindele&avatarId=4655898"},"displayName":"Taiwo Akindele","active":false,"timeZone":"Asia/Shanghai"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 28 February 2018|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThank you for your interest in this issue.\r\n\r\nWhile this suggestion has gathered significant interest, we're unable to implement all of the excellent suggestions you make. We don't plan to work on this for the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status. \r\n\r\nThere is a workaround mentioned in the description.\r\n\r\nAlso, there are several third party add-ons that solve many of the use cases mentioned here:\r\n * [Jirassimo Intake Forms for Jira|https://marketplace.atlassian.com/plugins/com.jirassimo.addons.intakeforms/cloud/overview]\r\n * [Dynamic Forms for Jira|https://marketplace.atlassian.com/plugins/com.intenso.jira.plugin.dynamic-forms/server/overview%5D]\r\n * [Power Custom Fields PRO - Custom Fields|https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.keplercf-pro/overview]\r\n * [Live SQL Custom Fields|https://marketplace.atlassian.com/plugins/net.bytesource.jira.live-sql-custom-fields-plugin/server/overview]\r\n * [Dynamic Forms for Cascading Select|https://marketplace.atlassian.com/plugins/de.ics.cascading.show-hide-cascading-select/server/overview]\r\n\r\nWe understand this decision will be disappointing to everyone who voted for this issue. While we believe this suggestion would improve the product, after careful review of the most pressing needs of our customers, and especially since third party add-ons are available, we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n * Performance and stability improvements\r\n * Archiving projects for improved performance\r\n * Optimising the use of custom fields\r\n * Improving performance of boards\r\n * Improving Jira notifications\r\n * Allowing users to edit shared filters and dashboards\r\n * Mobile app for Jira Server\r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\n Jira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=takindele","name":"takindele","key":"takindele","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=takindele&avatarId=4655898","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=takindele&avatarId=4655898","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=takindele&avatarId=4655898","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=takindele&avatarId=4655898"},"displayName":"Taiwo Akindele","active":false,"timeZone":"Asia/Shanghai"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-41352/votes","votes":372,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-41352/watchers","watchCount":198,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2014-12-23T16:05:05.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxli6n:","updated":"2026-07-15T07:00:47.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-41352].\r\n  {panel}\r\n\r\nAs a admin or user of the system I'd like to show/hide a field on a screen based upon options selected from another field. This should apply to status transition and edit screen for issues. \r\n\r\n*Workaround*\r\n{panel}(!) This customization may not function as expected in all available versions of JIRA and is not covered by Atlassian's [Support Offerings| https://confluence.atlassian.com/display/Support/Atlassian+Support+Offerings].\r\n(!) This customization also not applicable in JIRA Cloud since the workaround contained restricted function in Cloud.\r\n{panel}\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxlsqf:","customfield_10651":null,"customfield_14734":"1|hxli7b:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxoqqv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxli73:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to display or hide a field based on option selected from another 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-7936].\n  {panel}\n\n{panel:title=Atlassian Update - 23 April 2015|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. Your input in the comments helps us understand how this affects you and what you're hoping to accomplish with JIRA.\r\n\r\nAt this time, this suggestion is not on the JIRA development roadmap. There are a number of add-ons on the Atlassian Marketplace available to support this. Please remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can [learn more about our process here|https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com].\r\n\r\nI understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n\r\nRegards,\r\nDave Meyer\r\n[dmeyer@atlassian.com|mailto:dmeyer@atlassian.com]\r\nProduct Manager, JIRA Platform\r\n{panel}\r\n\r\nA customer requested cascading fields that have more than 2 levels of variables. 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Socket Timeout in General Configuration doesn't override the SAL timeout","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which 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'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mleizerovich","name":"mleizerovich","key":"mleizerovich","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mleizerovich&avatarId=5899393","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mleizerovich&avatarId=5899393","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mleizerovich&avatarId=5899393","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mleizerovich&avatarId=5899393"},"displayName":"Maxim Leizerovich","active":true,"timeZone":"Australia/Sydney"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/20447","id":"20447","name":"Integrations - Jira"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ldally","name":"ldally","key":"ldally","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ldally&avatarId=5754931","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ldally&avatarId=5754931","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ldally&avatarId=5754931","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ldally&avatarId=5754931"},"displayName":"lachland","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ldally","name":"ldally","key":"ldally","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ldally&avatarId=5754931","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ldally&avatarId=5754931","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ldally&avatarId=5754931","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ldally&avatarId=5754931"},"displayName":"lachland","active":false,"timeZone":"UTC"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-36335/votes","votes":36,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-36335/watchers","watchCount":42,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2015-02-02T04:00:46.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12830","value":"10%","id":"12830","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxmrdz:","updated":"2026-07-15T04:05:14.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"*Stacktrace:*\r\n{code}2015-02-03 14:52:00,123 WARN [http-bio-8080-exec-2] [internal.integration.jira.DefaultJiraService] communicateWithJira Problem communicating with JIRA\r\n -- url: /confluence/rest/jira-integration/1.0/servers/c823ccbc-bcca-3d5d-9169-3f12fb15e747/projects | userName: admin | referer: http://localhost:8080/confluence/pages/createpage.action?spaceKey=ds&fromPageId=589832\r\ncom.atlassian.sal.api.net.ResponseException: java.net.SocketTimeoutException: Read timed out\r\n\tat com.atlassian.sal.core.net.HttpClientRequest.executeAndReturn(HttpClientRequest.java:376)\r\n\tat com.atlassian.plugins.rest.module.jersey.JerseyRequest.executeAndReturn(JerseyRequest.java:161)\r\n\tat com.atlassian.applinks.core.auth.ApplicationLinkRequestAdaptor.execute(ApplicationLinkRequestAdaptor.java:84)\r\n\tat com.atlassian.applinks.core.auth.oauth.ThreeLeggedOAuthRequest.execute(ThreeLeggedOAuthRequest.java:54)\r\n\tat com.atlassian.internal.integration.jira.DefaultJiraService$5.apply(DefaultJiraService.java:451)\r\n\tat com.atlassian.internal.integration.jira.DefaultJiraService$5.apply(DefaultJiraService.java:445)\r\n\tat com.atlassian.internal.integration.jira.DefaultJiraService.communicateWithJira(DefaultJiraService.java:702)\r\n\tat com.atlassian.internal.integration.jira.DefaultJiraService.getProjectsAsJson(DefaultJiraService.java:445)\r\n\tat com.atlassian.internal.integration.jira.rest.JiraServerResource.getProjectsMeta(JiraServerResource.java:43)\r\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\r\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:606)\r\n{code}\r\n\r\n*Steps to Reproduce:*\r\n# Start up JIRA from source in debug mode. \r\n# Start up Confluence, and create an application link between the two instances\r\n# Set the Socket Timeout in General Configuration to, for example, 20000 (20 seconds)\r\n# Create a project and issue in JIRA\r\n# Set a breakpoint in JIRA anywhere that's convenient and hit the breakpoint\r\n# Create a new page in Confluence and open up the network tab of your Browser\r\n# Create a JIRA Issues Macro in Confluence and search for the new project. Looking in the network tab of the browser's inspector, you'll see the following URL timing out after 10 seconds:\r\n{code}http://localhost:8090/jira/rest/api/2/issue/createmeta?projects.issuetypes{code}\r\n(Even after applying the workaround from https://jira.atlassian.com/browse/CONF-36316)\r\n\r\nIf you apply the {{plugin.jira-integration.remote.timeout.socket}} system property (which is denoted in milliseconds), the timeout remains at 10 seconds (10000ms), as the {{ConfluenceJiraSettings}} class doesn't provide a useful implementation of {{getProperty()}}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxn1af:","customfield_14734":"1|hxmren:","customfield_10651":null,"customfield_14731":"1|hwa0o7:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxmref:","customfield_12830":null,"summary":"plugin.jira-integration.remote.timeout.socket is ignored, so some calls to JIRA use an unconfigurable 10 second timeout","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-21350","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"451381","self":"https://jira.atlassian.com/rest/api/latest/issue/451381","key":"CONFSERVER-38658","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server"],"customfield_11433":"9223372036854775807","customfield_10610":41.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/53600","id":"53600","name":"5.7.4","archived":false,"released":true,"releaseDate":"2015-05-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/64510","id":"64510","name":"6.0.1","archived":false,"released":true,"releaseDate":"2016-11-01"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42813","id":"42813","name":"Core - Email"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kyong","name":"kyong","key":"kyong","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kyong&avatarId=2477669","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kyong&avatarId=2477669","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kyong&avatarId=2477669","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kyong&avatarId=2477669"},"displayName":"Kok Yan Yong","active":false,"timeZone":"America/Rainy_River"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kyong","name":"kyong","key":"kyong","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kyong&avatarId=2477669","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kyong&avatarId=2477669","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kyong&avatarId=2477669","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kyong&avatarId=2477669"},"displayName":"Kok Yan Yong","active":false,"timeZone":"America/Rainy_River"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-38658/votes","votes":24,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-38658/watchers","watchCount":27,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2015-07-31T09:58:48.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxv2wf:","updated":"2026-07-15T04:05:13.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"Emails end up in error queue and users receives multiple notification mails until error queue is purged. Confluence does not acknowledge despite the emails being sent out to the target email address. The following errors will be thrown in the _atlassian-confluence.log_ file.\r\n{code:java}\r\n2015-07-24 06:02:10,407 ERROR [scheduler_Worker-10] [confluence.mail.template.ConfluenceMailQueueItem] send Unable to send email with subject 'Title' to <email> reason: javax.mail.MessagingException: Exception reading response;\r\n  nested exception is:\r\n\tjava.net.SocketTimeoutException: Read timed out\r\ncom.atlassian.mail.MailException: javax.mail.MessagingException: Exception reading response;\r\n  nested exception is:\r\n\tjava.net.SocketTimeoutException: Read timed out\r\n\tat com.atlassian.confluence.jmx.JmxSMTPMailServer.doSendWithMessageIdSupport(JmxSMTPMailServer.java:143)\r\n\tat com.atlassian.confluence.jmx.JmxSMTPMailServer.send(JmxSMTPMailServer.java:88)\r\n\tat com.atlassian.confluence.mail.template.ConfluenceMailQueueItem.send(ConfluenceMailQueueItem.java:140)\r\n\tat com.atlassian.confluence.mail.template.ConfluenceMailQueueItem.execute(ConfluenceMailQueueItem.java:210)\r\n\tat com.atlassian.core.task.AbstractErrorQueuedTaskQueue$TaskDecorator.execute(AbstractErrorQueuedTaskQueue.java:100)\r\n\tat com.atlassian.core.task.AbstractTaskQueue.flush(AbstractTaskQueue.java:38)\r\n\tat com.atlassian.core.task.AbstractErrorQueuedTaskQueue.flush(AbstractErrorQueuedTaskQueue.java:30)\r\n\tat com.atlassian.quartz.jobs.TaskQueueFlushJob.doExecute(TaskQueueFlushJob.java:34)\r\n\tat com.atlassian.quartz.jobs.AbstractJob$1.doInHibernate(AbstractJob.java:133)\r\n\tat org.springframework.orm.hibernate.HibernateTemplate.execute(HibernateTemplate.java:370)\r\n\tat org.springframework.orm.hibernate.HibernateTemplate.execute(HibernateTemplate.java:337)\r\n\tat com.atlassian.quartz.jobs.AbstractJob.executeInternal(AbstractJob.java:125)\r\n\tat org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86)\r\n\tat com.atlassian.scheduler.quartz1.Quartz1JobFactory$ClassLoaderProtectingWrappedJob.execute(Quartz1JobFactory.java:62)\r\n\tat org.quartz.core.JobRunShell.run(JobRunShell.java:223)\r\n\tat com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool$1.run(ConfluenceQuartzThreadPool.java:22)\r\n\tat org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)\r\nCaused by: javax.mail.MessagingException: Exception reading response;\r\n  nested exception is:\r\n\tjava.net.SocketTimeoutException: Read timed out\r\n\tat com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2210)\r\n\tat com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2093)\r\n\tat com.sun.mail.smtp.SMTPTransport.finishData(SMTPTransport.java:1900)\r\n\tat com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1122)\r\n\tat com.atlassian.confluence.jmx.JmxSMTPMailServer.doSendWithMessageIdSupport(JmxSMTPMailServer.java:116)\r\n\t... 16 more\r\nCaused by: java.net.SocketTimeoutException: Read timed out\r\n\tat java.net.SocketInputStream.socketRead0(Native Method)\r\n\tat java.net.SocketInputStream.socketRead(SocketInputStream.java:116)\r\n\tat java.net.SocketInputStream.read(SocketInputStream.java:170)\r\n\tat java.net.SocketInputStream.read(SocketInputStream.java:141)\r\n\tat com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:110)\r\n\tat java.io.BufferedInputStream.fill(BufferedInputStream.java:246)\r\n\tat java.io.BufferedInputStream.read(BufferedInputStream.java:265)\r\n\tat com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:89)\r\n\tat com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2188)\r\n\t... 20 more\r\n{code}\r\nh4. Possible Workaround\r\n\r\nWe have seen cases where setting the email using the [JNDI setup|https://confluence.atlassian.com/doc/setting-up-a-mail-session-for-the-confluence-distribution-6328.html] does not cause the duplicated notifications behavior. Thanks to *Adam Munns* for sharing this information.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxv9pj:","customfield_14734":"1|hxv2wv:","customfield_10651":null,"customfield_14731":"1|hxxhb3:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxv2wv:","customfield_12830":null,"summary":"Outgoing mail: Read timed out results in duplicate notifications","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1736509","self":"https://jira.atlassian.com/rest/api/latest/issue/1736509","key":"CONFSERVER-62076","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/93607","id":"93607","description":"","name":"6.13.19","archived":false,"released":true,"releaseDate":"2021-02-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/94601","id":"94601","description":"","name":"7.4.8","archived":false,"released":true,"releaseDate":"2021-03-10"},{"self":"https://jira.atlassian.com/rest/api/2/version/94806","id":"94806","name":"7.11.1","archived":false,"released":true,"releaseDate":"2021-02-18"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42991","id":"42991","name":"Space - Personal 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problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-62076/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2021-03-16T11:48:04.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i2te8v:","updated":"2026-07-15T04:05:11.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nRestoring items from trash for personal spaces with a username (and therefore space key) with space character will display a restricted page.\r\n !Screen Shot 2021-03-16 at 12.40.12.png|thumbnail! \r\n\r\nh3. Steps to Reproduce\r\n# On AD create an SN that would have a record like \"firstname lastname\"\r\n# On Confluence side create connection to AD and use SN as username attribute.\r\n# Synchronise that user.\r\n# Login with that user and create persona space.\r\n# Personal space will look like this in UI \"~firstname+lastname\"\r\n# In the DB the spacekey will look like this \"~firstname lastname\"\r\n# Create a test page.\r\n# Delete test page.\r\n# Try to restore the test page.\r\n\r\nh3. Expected Results\r\nThe page will be restored\r\n\r\nh3. Actual Results\r\nThe page will be redirected to\r\n !Screen Shot 2021-03-16 at 12.40.12.png|thumbnail! \r\nThe page will not be restored.\r\n\r\nNothing is visible in logs or in the har file.\r\n\r\nh3. Workaround\r\nIn order to fix the issue, we need to change SN to use \"_\" or no space character for username. By default, Confluence will not allow spaces in username.\r\nThen *backup* and update all records in the DB to not have space:\r\n{code}\r\nUPDATE spaces SET spacekey = REPLACE('spacekey', ' ', '')\r\nUPDATE spaces SET lowerspacekey = REPLACE('lowerspacekey', ' ', '')\r\n{code}\r\n[Rebuild index from scratch|https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-833941594.html].","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2te3j:","customfield_14734":"1|i2te9z:","customfield_10651":null,"customfield_14731":"1|i2sum7:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2te9r:","customfield_12830":null,"summary":"Restoring items from trash for personal spaces with username with space character will throw restricted page.","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-1649","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"483813","self":"https://jira.atlassian.com/rest/api/latest/issue/483813","key":"CONFSERVER-39679","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server","external-user-management"],"customfield_11433":"9223372036854775807","customfield_10610":57.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/53600","id":"53600","name":"5.7.4","archived":false,"released":true,"releaseDate":"2015-05-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/56496","id":"56496","name":"5.8.14","archived":false,"released":true,"releaseDate":"2015-10-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/61599","id":"61599","name":"5.9.8","archived":false,"released":true,"releaseDate":"2016-04-12"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43192","id":"43192","name":"User - 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Summary\r\nConfluence admin is not able to create new group in Confluence instance should one of the User Directories in that instance is problematic.\r\n\r\nh3. Steps to Reproduce\r\n# Add one External LDAP User Directory (_Read Only with Local Groups_) in your Confluence instance and make sure that you can connect to this LDAP server and retrieved users and groups from this LDAP server.\r\n# Add another External LDAP User Directory (_Read Only with Local Groups_) in your instance. However, please ensure that this directory is problematic (e.g. synchronisation would kept on failing/Base DN does not actually exist).\r\n# Navigate to *Confluence Administration panel >> User management >> Groups* and try to add a local group by clicking _Add Group_.\r\n\r\nh3. Expected Results\r\nConfluence admin would be able to create local group successfully.\r\n\r\nh3. Actual Results\r\nConfluence admin is not able to create local group successfully with the errors shown in the attached screenshot displayed in the Confluence UI.\r\n{code}\r\nFailed to create the group 'admins'. Check your server logs for more information\r\n{code}\r\n\r\nThe following appears in Atlassian-Confluence.log:\r\n{code}\r\n2016-01-11 14:55:59,181 ERROR [ajp-nio-8009-exec-2464] [confluence.user.actions.BrowseGroupsAction] doAdd Failed to create group: admins\r\n -- referer: <base_url>/admin/users/browsegroups.action | url: /admin/users/creategroup.action | userName: admin | action: creategroup\r\ncom.atlassian.confluence.user.UserManagementOperationFailedException: javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100213, problem 2001 (NO_OBJECT), data 0, best match of:\r\n\t'DC=confluence,DC=atlassian'\r\n ]; remaining name 'OU=sydney,DC=confluence,DC=atlassian'\r\n\tat com.atlassian.confluence.user.DefaultUserAccessor.createGroup(DefaultUserAccessor.java:347)\r\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\r\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n...\r\nCaused by: javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100213, problem 2001 (NO_OBJECT), data 0, best match of:\r\n\t'DC=confluence,DC=atlassian'\r\n ]; remaining name 'OU=sydney,DC=confluence,DC=atlassian'\r\n{code}\r\nWhere *'OU=sydney,DC=confluence,DC=atlassian'* is the base DN of the problematic user directory\r\n\r\nThe following is observed to appear in Atlassian-Confluence.log for Confluence version 5.9.8\r\n\r\n{code}\r\n2017-01-09 12:36:19,340 ERROR [http-nio-80-exec-2] [confluence.user.actions.BrowseGroupsAction] doAdd Failed to create group: admins\r\n -- referer: <base_url>/admin/users/creategroup.action | url: /admin/users/creategroup.action | userName: admin | action: creategroup\r\ncom.atlassian.confluence.user.UserManagementOperationFailedException: java.net.SocketTimeoutException: connect timed out\r\n\tat com.atlassian.confluence.user.DefaultUserAccessor.createGroup(DefaultUserAccessor.java:314)\r\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\r\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)\r\n\tat java.lang.reflect.Method.invoke(Unknown Source)\r\nCaused by: java.net.SocketTimeoutException: connect timed out\r\n\tat java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)\r\n\tat java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)\r\n\tat java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)\r\n\tat java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)\r\n\tat java.net.AbstractPlainSocketImpl.connect(Unknown Source)\r\n\tat java.net.PlainSocketImpl.connect(Unknown Source)\r\n\tat java.net.SocksSocketImpl.connect(Unknown Source)\r\n\t... 347 more\r\n{code}\r\n\r\nh3. 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It usually takes a lot of time and can easily fail if any concurrent modifications from users are happening. The reason of time complexity if the fact that the whole move is executed in single DB transaction. Due to hibernate autoflush it can take O(N^2) operation because of persistence context scanning.\r\n\r\nAnother problem is that move feature emits a ton of PageMoveEvents that are used to update various stuff (links, attachments, index). If the listener of the event fails, the system prints the error in log and continues move. These failed event listeners lead to system inconsistencies. For example links between pages might be corrupted or attachments not available.\r\n\r\nBasically, it is impossible right now to execute large move operation (tens of thousands of pages) and get successful results from the first run. 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This will change all the pages urls to new format including old pages. If we search with old page URL, currently we are getting 404 error. It will be helpful if we can add some feature which will help to redirect pages to actual page URLs even if we access the page with old page URLs(without space key, page ID)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ee6f:","customfield_10651":null,"customfield_14734":"1|i4eecn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4d7qs:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4eecf:","customfield_10653":null,"summary":"Ability to redirect old page URLs to the new format page URLs","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2138525","self":"https://jira.atlassian.com/rest/api/latest/issue/2138525","key":"JRASERVER-79342","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":false,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117591","id":"117591","name":"10.3.24","archived":false,"released":false,"releaseDate":"2026-08-04"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nIn Jira data center version 10.3.16, when a user switches the language to German under his profile settings, the tooltip is unable to render the date properly under the Dates section in an issue.\r\nh3. Steps to Reproduce\r\n # *Log in to Jira* and navigate to your {*}Profile{*}.\r\n\r\n # Navigate to *Preferences* and click on the *Edit* next to it.\r\n\r\n # Change the *Language* to *Deutsch (Deutschland)* and click on {*}Update{*}.\r\n\r\n # Open any issue in your Jira instance. Under Dates (Daten), hover over the date either Created (Erstellt) or Updated (Aktualisiert), and wait for 2-3 seconds.\r\n\r\n # You will notice that the tooltip pop-up cannot render the date properly in German.\r\n\r\nh3. Expected Results\r\n\r\nIn any other language, the date is being rendered properly, as shown in the image below.\r\n\r\n!image-2026-03-26-14-19-57-941.png!\r\nh3. Actual Results\r\n\r\nIn German, the tooltip is not rendering the date properly, as highlighted in the image below.\r\n\r\n!image-2026-03-26-14-20-37-608.png!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. 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handling is not very efficient when dealing with IMAP. We should fix. It appears that whenever you call the {{message.getContent()}} method on a IMAP message with string body (i.e. HTML or TEXT), JavaMail goes to the server and fetches it. JavaMail does not seem to cache the body. This means that code like:\r\n\r\n{code}\r\nif (message.getContent() instanceof Multipart)\r\n{\r\n\tfinal Multipart multipart = (Multipart) message.getContent();\r\n\tfinal Collection changeItemBeans = handleMultipart(multipart, message, issue);\r\n\tif ((changeItemBeans != null) && !changeItemBeans.isEmpty())\r\n\t{\r\n\t\tattachmentChangeItems.addAll(changeItemBeans);\r\n\t}\r\n}\r\n{code}\r\n\r\nactually calls the server twice for some non-Multipart parts. For my example, in my case we called the server 8 times to get the message body.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwfd9b:","customfield_14734":"1|hwaief:","customfield_10651":null,"customfield_14731":"1|hwrtbb:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hwfj8v:","customfield_12830":null,"customfield_10401":null,"summary":"IMAP E-mail handling is inefficient.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1997823","self":"https://jira.atlassian.com/rest/api/latest/issue/1997823","key":"JRASERVER-77213","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":false,"releaseDate":"2026-08-05"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nThe state has been defined inappropriately for the \"Complete sprint\" button.\r\nh3. Steps to Reproduce\r\n # Open the \"Scrum board\" page.\r\n # Using the screen reader, navigate to the mentioned instance.\r\n # Listen that the state is announced inappropriately.\r\n # Also, inspect the code of the instance.\r\n # Observe that the state is defined inappropriately. \r\n\r\nh3. Screenshot\r\n\r\n!Screenshot 2024-02-05 at 7.27.53 PM.png|width=493,height=299!\r\nh3. Actual Results\r\n\r\nWhen the user navigates to the \"Complete sprint\" button using the screen reader, it announces the state as a toggle button which visually does not seem like a toggle button.\r\n\r\nAs a result, the screen reader users will find it difficult to understand the purpose and functionality of the button.\r\nh3. Expected Results\r\n\r\nThe state of the button should not be announced as a toggle button.\r\n\r\nRemove the \"aria-pressed\" attribute from the <a> element that contains the role=\"button\"\r\n\r\n*Code Example:*\r\n{code:java}\r\n<a id=\"ghx-complete-sprint\" class=\"aui-button js-complete-sprint\" tabindex=\"0\" role=\"button\" aria-haspopup=\"dialog\" resolved=\"\">Complete sprint</a> {code}\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behaviour. A workaround will be added here when available\r\nh3. Environment\r\n\r\nMacBook Pro (16-inch, 2021)\r\nmacOs Sonoma 14.3\r\nChrome - Version 120.0.6099.109 (Official Build) (arm64)\r\nFirefox- Version 92.0 (64-bit) \r\nSafari- Version 17.3 (19617.2.4.11.8)\r\nJAWS- Version 2023\r\nNVDA- Version 2021.2 \r\nVoiceover - Version Latest","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i40e6v:","customfield_14734":"1|i40ed3:","customfield_10651":null,"customfield_14731":"1|i3z7ks:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i40ecv:","customfield_12830":null,"customfield_10401":null,"summary":"Scrum board: State defined inappropriately","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1935608","self":"https://jira.atlassian.com/rest/api/latest/issue/1935608","key":"JRASERVER-75174","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":false,"releaseDate":"2026-08-05"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nHeading mark-up used inappropriately for the text element present in the main content area.\r\nh3. Steps to Reproduce\r\n # Navigate to \"Boards\" dropdown present in the header section.\r\n # Navigate to the \"KAN board\" option and activate it.\r\n # Observe that \"kanban board\" page has been appeared on the page.\r\n # Navigate to the text elements provided.\r\n # Inspect the code and check that heading mark up used inappropriately.\r\n\r\nh3. Screenshot\r\n\r\n!image-2023-04-04-15-07-13-408.png|width=423,height=213!\r\nh3. Actual Results\r\n\r\nThe text such as \"5\", \"1\", \"2\" and \"3\" present along with \"Backlog\", \"Selected for development\", \"In progress\" and \"Done\" is marked up using separate heading mark-up <h6> inappropriately. This will create confusion for screen reader users about the content structure.\r\nh3. Expected Results\r\n\r\nInclude the text such as \"5\", \"1\", \"2\" and \"3\" within same heading element of text \"Backlog\", \"Selected for development\", \"In progress\" and \"Done\".\r\n\r\n*Code Snippet*\r\n{code:java}\r\n<div class=\"ghx-column-header-left\">\r\n<h2 class=\"ghx-column-title\" id=\"ghx-column-title-12\" aria-describedby=\"aui-tooltip\">Backlog 5</h2><div class=\"ghx-qty\">\r\n</div>\r\n</div>{code}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available\r\nh3. Environment\r\n\r\nMacBook Pro (16-inch, 2019)\r\nmacOS Monterey Version 12.6\r\nChrome - Version 106.0.5249.91 (Official Build) (x86_64)\r\nFirefox- Version 93.0 (32-bit)\r\nSafari- Version 14.1.2 (16611.3.10.1.16)\r\nJAWS- Version 2022\r\nNVDA- Version 2020.3\r\nVoiceover - Version Latest","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3q2uv:","customfield_14734":"1|i3q31b:","customfield_10651":null,"customfield_14731":"1|i3oz04:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3q313:","customfield_12830":null,"customfield_10401":null,"summary":"Kanban board: Heading mark-up used inappropriately","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2150897","self":"https://jira.atlassian.com/rest/api/latest/issue/2150897","key":"JRASERVER-79431","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":false,"releaseDate":"2026-08-05"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nIssue Navigator fails when {{jira.search.platform.max.result.window}} is to a value lower than the {{jira.search.stable.max.results}}. \r\n\r\nWhen the {{jira.search.platform.max.result.window}} system property is configured with a value lower than the {{jira.search.stable.max.results}} setting (default 1000), the Issue Navigator fails to return any results. This occurs because the stable search mechanism requests a minimum of 1000 results, which is then rejected by the platform-level validation.\r\n * {{jira.search.platform.max.result.window}} was introduced in [Jira 11.2.0|https://confluence.atlassian.com/jirasoftware/jira-software-11-2-x-release-notes-1653834634.html#JiraSoftware11.2.xreleasenotes-protect-your-jira-nodes-with-jql-resilience] to prevent node instability caused by resource-intensive JQL operations. It is implemented via system property in the _jira-config.properties_ file - more details in [Preventing crashes with JQL resilience|https://confluence.atlassian.com/adminjiraserver/preventing-crashes-with-jql-resilience-1671102834.html].\r\n\r\n * {{jira.search.stable.max.results}} is an Advanced Setting that limits the number of issues returned in the Issue Navigator. Its minimum allowable value is 1000.\r\n\r\nh3. Steps to Reproduce\r\n # Verify that the Search Engine is set to Lucene\r\n # Ensure {{jira.search.stable.max.results}} = 1000 (default in Advanced Settings)\r\n # Add the feature flag *{{com.atlassian.jira.lucene.search.limit.enabled}}* into the dark feature administration page ({_}<BASE_URL>/secure/admin/SiteDarkFeatures!default.jspa{_})\r\n # Set *{{jira.search.platform.max.result.window = 500}}* in _jira-config.properties_\r\n # Restart Jira\r\n # Navigate to Issue Navigator and perform any search (eg: {{{}key = SCRUM-1{}}})\r\n\r\nh3. Expected Results\r\nThe search should either limit results to the maximum platform window (500), or gracefully adapt to the platform limit, or configuration validation should prevent this conflicting state.\r\n\r\nh3. Actual Results\r\nAll searches in the Issue Navigator fail with a \"Search limit exceeded\" error. This results in a total loss of core search functionality without a clear indication that a configuration conflict is the root cause.\r\n\r\n !JQL_failure_detected.png|thumbnail! \r\n\r\nThe below exception is thrown in the _atlassian-jira.log_ file:\r\n{noformat}\r\n2026-06-15 15:43:16,457+1000 http-nio-1136-exec-3 url: /jira1136/rest/issueNav/1/issueTable; user: admin ERROR admin 943x289x2 3mo4n7 0:0:0:0:0:0:0:1 /rest/issueNav/1/issueTable [c.a.j.p.i.service.issuetable.DefaultIssueTableService] Error searching\r\ncom.atlassian.jira.issue.search.RenderableSearchException: Search limit exceeded. We couldn't complete your search because it requests 1,000 results which exceeded the search platform limit of 500. Try refining your query or contact your Jira administrator. Repeating the same search may not work.\r\n\tat com.atlassian.jira.issue.search.RenderableSearchException.withI18nKey(RenderableSearchException.java:40)\r\n\tat com.atlassian.jira.search.BaseIndexSearcher.ensureSearchRequestWithinLimits(BaseIndexSearcher.java:29)\r\n\tat com.atlassian.jira.search.lucene.LuceneIndexSearcher.search(LuceneIndexSearcher.java:87) {noformat}\r\nh3. Workaround\r\n\r\nSet *{{jira.search.platform.max.result.window}}* to a value greater than or equal to *{{jira.search.stable.max.results}}*.\r\n\r\nNote: A Jira restart is required for this change to take effect.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pcd3:","customfield_14734":"1|i4pcjb:","customfield_10651":null,"customfield_14731":"1|i4o604:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4pcj3:","customfield_12830":null,"customfield_10401":null,"summary":"Issue Navigator fails when jira.search.platform.max.result.window is to a value lower than the jira.search.stable.max.results","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"20802","self":"https://jira.atlassian.com/rest/api/latest/issue/20802","key":"JRASERVER-4925","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/2","id":"2","description":"The problem described is an issue which will never be fixed.","name":"Won't Fix"},"customfield_12930":null,"customfield_11436":"755","customfield_11435":"761","customfield_11437":"931","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"57338","customfield_11434":"13258","customfield_17933":null,"labels":["affects-server","jw-platform"],"customfield_11433":"25077","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"312715","self":"https://jira.atlassian.com/rest/api/2/issueLink/312715","outwardIssue":{"id":"760305","key":"JRACLOUD-4925","self":"https://jira.atlassian.com/rest/api/2/issue/760305","fields":{"summary":"Custom Field: Attach File","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"12392","self":"https://jira.atlassian.com/rest/api/2/issueLink/12392","inwardIssue":{"id":"20503","key":"JRASERVER-4737","self":"https://jira.atlassian.com/rest/api/2/issue/20503","fields":{"summary":"Attachments in navigator view","status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. Typically, only recently created issues are in this status. Our product teams review these issues regularly.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Needs Triage","id":"10030","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11091","id":"11091","name":"Issue - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=8a458968858c","name":"8a458968858c","key":"mheft","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/fbfcb305f959c5f77e94c386de73782e?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/fbfcb305f959c5f77e94c386de73782e?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/fbfcb305f959c5f77e94c386de73782e?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/fbfcb305f959c5f77e94c386de73782e?d=mm&s=32"},"displayName":"Grigori Karlik","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"42666","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=8a458968858c","name":"8a458968858c","key":"mheft","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/fbfcb305f959c5f77e94c386de73782e?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/fbfcb305f959c5f77e94c386de73782e?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/fbfcb305f959c5f77e94c386de73782e?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/fbfcb305f959c5f77e94c386de73782e?d=mm&s=32"},"displayName":"Grigori Karlik","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-4925/votes","votes":84,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2015-04-23T02:07:11.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-4925/watchers","watchCount":63,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2004-10-13T11:47:16.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwa1db:","updated":"2026-07-14T08:52:35.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-4925].\n  {panel}\n\nIs it possible to use the attach file field as a custom field? Or is there a plugin available? If not, I think it should be a good new feature to implement.\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwh0nb:","customfield_10651":null,"customfield_14734":"1|hwa2gv:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwnb07:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwe69z:","customfield_10653":null,"customfield_10401":null,"summary":"Custom Field: Attach File","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1305858","self":"https://jira.atlassian.com/rest/api/latest/issue/1305858","key":"JRASERVER-69817","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/89400","id":"89400","description":"","name":"8.4.2","archived":false,"released":true,"releaseDate":"2019-10-07"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["er85","jira-threadlocal-context","pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/79699","id":"79699","description":"","name":"8.0.0","archived":false,"released":true,"releaseDate":"2019-02-11"},{"self":"https://jira.atlassian.com/rest/api/2/version/84191","id":"84191","description":"","name":"8.1.0","archived":false,"released":true,"releaseDate":"2019-04-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/85696","id":"85696","description":"","name":"8.2.0","archived":false,"released":true,"releaseDate":"2019-05-21"},{"self":"https://jira.atlassian.com/rest/api/2/version/86891","id":"86891","name":"8.3.0","archived":false,"released":true,"releaseDate":"2019-07-22"},{"self":"https://jira.atlassian.com/rest/api/2/version/88609","id":"88609","description":"","name":"8.3.3","archived":false,"released":true,"releaseDate":"2019-08-28"}],"customfield_20934":null,"issuelinks":[{"id":"409658","self":"https://jira.atlassian.com/rest/api/2/issueLink/409658","inwardIssue":{"id":"1441904","key":"JSWSERVER-20887","self":"https://jira.atlassian.com/rest/api/2/issue/1441904","fields":{"summary":"Webhook with JQL will fail silently if triggered by Bitbucket DVCS trigger","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"396477","self":"https://jira.atlassian.com/rest/api/2/issueLink/396477","inwardIssue":{"id":"1290343","key":"JRASERVER-69726","self":"https://jira.atlassian.com/rest/api/2/issue/1290343","fields":{"summary":"Jira Software triggers issue reindex in non-Jira thread without JiraThreadLocalUtil/OffRequestThreadExecutor","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"396478","self":"https://jira.atlassian.com/rest/api/2/issueLink/396478","inwardIssue":{"id":"1261511","key":"JRASERVER-69604","self":"https://jira.atlassian.com/rest/api/2/issue/1261511","fields":{"summary":"DevStatus plugin triggers issue reindex in non-Jira thread without JiraThreadLocalUtil/OffRequestThreadExecutor","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mswinarski","name":"mswinarski","key":"mswinarski","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mswinarski&avatarId=5788617","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mswinarski&avatarId=5788617","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mswinarski&avatarId=5788617","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mswinarski&avatarId=5788617"},"displayName":"Maciej Swinarski","active":false,"timeZone":"Europe/Warsaw"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/24890","id":"24890","name":"Webhooks"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mswinarski","name":"mswinarski","key":"mswinarski","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mswinarski&avatarId=5788617","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mswinarski&avatarId=5788617","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mswinarski&avatarId=5788617","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mswinarski&avatarId=5788617"},"displayName":"Maciej Swinarski","active":false,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mswinarski","name":"mswinarski","key":"mswinarski","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mswinarski&avatarId=5788617","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mswinarski&avatarId=5788617","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mswinarski&avatarId=5788617","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mswinarski&avatarId=5788617"},"displayName":"Maciej Swinarski","active":false,"timeZone":"Europe/Warsaw"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69817/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2019-08-31T13:38:47.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69817/watchers","watchCount":15,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2019-08-14T13:58:11.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i0scv3:","updated":"2026-07-14T03:36:33.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. JiraEventExecutorFactory does not provide Jira Thread Local context\r\n\r\nJiraEventExecutorFactory which is the Jira implementation of  {{com.atlassian.event.spi.EventExecutorFactory}} which provides a factory to create executors for asynchronous event handling is not providing Jira context to threads run in this executor. \r\nBB \r\n\r\nh3. Steps to Reproduce\r\n\r\n# Setup a trigger in Jira to transition an issue upon merge or pull request\r\n# Setup a post-function to trigger a webhook\r\n# Perform a merge or pull request in BB\r\n\r\nh3. Expected Results\r\n\r\nIssue transitioned on BB merge without exceptions.\r\n\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\n2019-07-18 11:38:15,837 JIRA-EventThread-34434 ERROR anonymous 463x3003784x1 148yev1 172.20.61.224,172.16.32.32 /rest/remote-event-consumer/latest/events/JiraPullRequestEvent [c.a.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.jira.event.issue.IssueEvent@7ea21833[issue=XXXXXX-2248,comment=<null>,worklog=<null>,changelog=[GenericEntity:ChangeGroup][issue,121170][author,d0055607][created,2019-07-18 11:38:15.822][id,1620705],eventTypeId=11,sendMail=true,params={eventsource=workflow, baseurl=https://jira_base_url},subtasksUpdated=false,spanningOperation=Optional.empty]] from the invoker [SingleParameterMethodListenerInvoker{method=public void com.atlassian.webhooks.plugin.WebHookEventsProcessor.onEvent(java.lang.Object), listener=com.atlassian.webhooks.plugin.WebHookEventsProcessor@1000774}]\r\njava.lang.RuntimeException: Incorrect usage of JIRA/lucene search API. You can only create/use: ManagedIndexSearcher inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtils for details.. Listener: com.atlassian.webhooks.plugin.WebHookEventsProcessor event: com.atlassian.jira.event.issue.IssueEvent\r\n\tat com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:55)\r\n\tat com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)\r\n\tat com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85)\r\n\tat com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:200)\r\n\tat com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:115)\r\n\tat com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEventIfNotificationsAreEnabled(DefaultIssueEventManager.java:180)\r\n\tat com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEvent(DefaultIssueEventManager.java:162)\r\n\tat com.atlassian.jira.event.issue.DefaultIssueEventManager.publishAsRedundant(DefaultIssueEventManager.java:204)\r\n\tat com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchRedundantEvent(DefaultIssueEventManager.java:101)\r\n\tat com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:62)\r\n\tat com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014)\r\n\tat com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407)\r\n\tat com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:557)\r\n\tat com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowActionInsideTxn(OSWorkflowManager.java:830)\r\n\tat com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(OSWorkflowManager.java:787)\r\n\tat com.atlassian.jira.bc.issue.DefaultIssueService.transition(DefaultIssueService.java:510)\r\n\t... 2 filtered\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)\r\n\tat com.sun.proxy.$Proxy521.transition(Unknown Source)\r\n\t... 2 filtered\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)\r\n\tat com.sun.proxy.$Proxy1195.transition(Unknown Source)\r\n\tat com.atlassian.jira.plugin.triggers.impl.transition.WorkflowTriggerTransitionProcessor.performTransition(WorkflowTriggerTransitionProcessor.java:313)\r\n\tat com.atlassian.jira.plugin.triggers.impl.transition.WorkflowTriggerTransitionProcessor.maybeTransition(WorkflowTriggerTransitionProcessor.java:225)\r\n\tat com.atlassian.jira.plugin.triggers.impl.transition.WorkflowTriggerTransitionProcessor.retryTransitions(WorkflowTriggerTransitionProcessor.java:172)\r\n\tat com.atlassian.jira.plugin.triggers.impl.transition.WorkflowTriggerTransitionProcessor.onWorkflowEvent(WorkflowTriggerTransitionProcessor.java:139)\r\n\t... 2 filtered\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:40)\r\n\tat com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)\r\n\tat com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85)\r\n\tat com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:200)\r\n\tat com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:115)\r\n\t... 2 filtered\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)\r\n\tat com.sun.proxy.$Proxy378.publish(Unknown Source)\r\n\t... 2 filtered\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)\r\n\tat com.sun.proxy.$Proxy3077.publish(Unknown Source)\r\n\tat com.atlassian.jira.plugin.devstatus.triggers.DevtoolsWorkflowEventBridge.onBranch(DevtoolsWorkflowEventBridge.java:108)\r\n\t... 2 filtered\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:40)\r\n\tat com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)\r\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)\r\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)\r\n\tat java.lang.Thread.run(Thread.java:748)\r\nCaused by: java.lang.IllegalStateException: Incorrect usage of JIRA/lucene search API. You can only create/use: ManagedIndexSearcher inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtils for details.\r\n\tat com.atlassian.jira.index.ManagedIndexSearcherFactory.createFrom(ManagedIndexSearcherFactory.java:15)\r\n\tat com.atlassian.jira.issue.index.ThreadLocalSearcherCache$Cache.retrieveEntitySearcher(ThreadLocalSearcherCache.java:116)\r\n\tat com.atlassian.jira.issue.index.ThreadLocalSearcherCache.getSearcher(ThreadLocalSearcherCache.java:39)\r\n\tat com.atlassian.jira.issue.index.DefaultIndexManager.getEntitySearcher(DefaultIndexManager.java:888)\r\n\tat com.atlassian.jira.issue.index.DefaultIndexManager.getIssueSearcher(DefaultIndexManager.java:865)\r\n\t... 1 filtered\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:38)\r\n\tat com.sun.proxy.$Proxy25.getIssueSearcher(Unknown Source)\r\n\tat com.atlassian.jira.issue.search.SearchProviderFactoryImpl.getSearcher(SearchProviderFactoryImpl.java:17)\r\n\tat com.atlassian.jira.issue.search.providers.LuceneSearchProvider.getIssueSearcher(LuceneSearchProvider.java:130)\r\n\tat com.atlassian.jira.issue.search.providers.LuceneSearchProvider.getHitCount(LuceneSearchProvider.java:145)\r\n\tat com.atlassian.jira.bc.issue.search.DefaultSearchService.searchCountOverrideSecurity(DefaultSearchService.java:135)\r\n\t... 2 filtered\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)\r\n\tat com.sun.proxy.$Proxy207.searchCountOverrideSecurity(Unknown Source)\r\n\t... 2 filtered\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)\r\n\tat com.sun.proxy.$Proxy3437.searchCountOverrideSecurity(Unknown Source)\r\n\tat com.atlassian.jira.plugins.webhooks.matcher.JqlEventMatcher.matchJql(JqlEventMatcher.java:58)\r\n\tat com.atlassian.jira.plugins.webhooks.matcher.JqlEventMatcher.matches(JqlEventMatcher.java:43)\r\n\tat com.atlassian.jira.plugins.webhooks.matcher.JqlEventMatcher.matches(JqlEventMatcher.java:22)\r\n\tat com.atlassian.webhooks.api.util.EventMatchers$3$1.apply(EventMatchers.java:49)\r\n\tat com.atlassian.webhooks.api.util.EventMatchers$3$1.apply(EventMatchers.java:45)\r\n\tat com.google.common.collect.Iterators.all(Iterators.java:674)\r\n\tat com.google.common.collect.Iterables.all(Iterables.java:618)\r\n\tat com.atlassian.webhooks.api.util.EventMatchers$3.matches(EventMatchers.java:44)\r\n\tat com.atlassian.webhooks.plugin.WebHookPublisherImpl.match(WebHookPublisherImpl.java:111)\r\n\tat com.atlassian.webhooks.plugin.WebHookPublisherImpl.publish(WebHookPublisherImpl.java:81)\r\n\tat com.atlassian.webhooks.plugin.WebHookEventsProcessor.doOnEvent(WebHookEventsProcessor.java:41)\r\n\tat com.atlassian.webhooks.plugin.WebHookEventsProcessor.onEvent(WebHookEventsProcessor.java:34)\r\n\t... 2 filtered\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:40)\r\n\t... 86 more\r\n{noformat}\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i0scrr:","customfield_14734":"1|i0scw7:","customfield_10651":null,"customfield_14731":"1|i0s9xr:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i0scvz:","customfield_12830":null,"customfield_10401":null,"summary":"Bitbucket integration triggers event handling JiraEventExecutorFactory thread without JiraThreadLocalUtil/OffRequestThreadExecutor  ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"55681","self":"https://jira.atlassian.com/rest/api/latest/issue/55681","key":"CONFSERVER-9104","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"26489","customfield_11435":"26473","customfield_11437":"27499","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"15066","customfield_11434":"26473","customfield_17933":null,"labels":["editor","ff","links","medium-improvement","short-link"],"customfield_11433":"50434","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"37898","self":"https://jira.atlassian.com/rest/api/2/issueLink/37898","inwardIssue":{"id":"66570","key":"CONFSERVER-11387","self":"https://jira.atlassian.com/rest/api/2/issue/66570","fields":{"summary":"Add option to 'Tools' drop-down to copy a page's Tiny Link to your Clipboard","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"35157","self":"https://jira.atlassian.com/rest/api/2/issueLink/35157","inwardIssue":{"id":"81269","key":"CONFSERVER-14734","self":"https://jira.atlassian.com/rest/api/2/issue/81269","fields":{"summary":"Display TinyURL on demand  ","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"37897","self":"https://jira.atlassian.com/rest/api/2/issueLink/37897","inwardIssue":{"id":"87034","key":"CONFSERVER-16114","self":"https://jira.atlassian.com/rest/api/2/issue/87034","fields":{"summary":"Provide easier access to Tiny URL and Wiki Markup link via modal dialog","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"28185","self":"https://jira.atlassian.com/rest/api/2/issueLink/28185","outwardIssue":{"id":"51690","key":"JRASERVER-12662","self":"https://jira.atlassian.com/rest/api/2/issue/51690","fields":{"summary":"It's a permAlink, dummy","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"25573","self":"https://jira.atlassian.com/rest/api/2/issueLink/25573","outwardIssue":{"id":"53603","key":"CONFSERVER-8723","self":"https://jira.atlassian.com/rest/api/2/issue/53603","fields":{"summary":"Configuration option to allow URL shown in address bar to be replaced by the tiny link path","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"31932","self":"https://jira.atlassian.com/rest/api/2/issueLink/31932","outwardIssue":{"id":"66570","key":"CONFSERVER-11387","self":"https://jira.atlassian.com/rest/api/2/issue/66570","fields":{"summary":"Add option to 'Tools' drop-down to copy a page's Tiny Link to your Clipboard","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"138413","self":"https://jira.atlassian.com/rest/api/2/issueLink/138413","outwardIssue":{"id":"341372","key":"CONFSERVER-34014","self":"https://jira.atlassian.com/rest/api/2/issue/341372","fields":{"summary":"Require adequate Apache-proxy configuration to process URLs containing special characters","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"295784","self":"https://jira.atlassian.com/rest/api/2/issueLink/295784","outwardIssue":{"id":"713919","key":"CONFCLOUD-9104","self":"https://jira.atlassian.com/rest/api/2/issue/713919","fields":{"summary":"Make tiny link more accessible (perhaps with link on breadcrumb)","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"42610","self":"https://jira.atlassian.com/rest/api/2/issueLink/42610","inwardIssue":{"id":"106429","key":"CONFSERVER-19695","self":"https://jira.atlassian.com/rest/api/2/issue/106429","fields":{"summary":"'Link to this page' layout is out","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"28186","self":"https://jira.atlassian.com/rest/api/2/issueLink/28186","inwardIssue":{"id":"47273","key":"CONFSERVER-7781","self":"https://jira.atlassian.com/rest/api/2/issue/47273","fields":{"summary":"Add tiny link in page object of remote API","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"42270","self":"https://jira.atlassian.com/rest/api/2/issueLink/42270","inwardIssue":{"id":"88536","key":"CONFSERVER-16371","self":"https://jira.atlassian.com/rest/api/2/issue/88536","fields":{"summary":"Keyboard shortcut for link to this page dialog","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"197823","self":"https://jira.atlassian.com/rest/api/2/issueLink/197823","inwardIssue":{"id":"474714","key":"CONFSERVER-39561","self":"https://jira.atlassian.com/rest/api/2/issue/474714","fields":{"summary":"Provide a way to show only TinyURL","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-39181].\n  {panel}\n\nAt the moment, Confluence/Office Connector only supports up to OpenOffice 3.x ([Office Connector Prerequisites|https://confluence.atlassian.com/display/DOC/Office+Connector+Prerequisites]).\r\n\r\nSome organisation have started using OpenOffice 4.x and could benefit from this.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxqaqv:","customfield_10651":null,"customfield_14734":"1|hxq1zb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxswav:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxq1z3:","customfield_10653":null,"summary":"Support OpenOffice 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Issue Summary\r\nAs such it requires multiple watches and unwatches to get an issue unwatched; and can be very confusing. B\r\n\r\nh3. Steps to Reproduce\r\n# Enable Autowatch reported issues (the default is set to Yes)\r\n# Create an issue, and remove yourself as the watcher.\r\n#* Note that the More menu item for watching is currently set to Watch Issue\r\n#* The sidebar Watchers field says Start watching this issue\r\n# Transition the issue, using a transition that has a screen and the comment field.\r\n\r\nThen, do one of the following:\r\n# Click Stop Watching this Issue\r\n# Click the number of watchers, then trash your own username\r\n\r\nh3. Expected Results\r\n# The More menu item for watching is currently set to Stop watching\r\n# The sidebar Watchers field says Stop watching this issue\r\n# The lozenge for the watchers is grey (because you are not watching the issue)\r\n\r\nh3. Actual Results\r\n# The More menu item for watching is currently set to Watch issue\r\n# The sidebar Watchers field says Stop watching this issue\r\n# The lozenge is the same colour as if you were watching the issue still\r\n \r\nh3. Notes\r\n* It looks like there are two seperate rest endpoints being used:\r\n** Used when removing self from the Watchers field via the lozenge: {{rest/api/2/issue/REP-2/watchers?username=<username>}}\r\n** Used when removing self via the Stop Watching this issue link: {{rest/api/1.0/issues/10101/watchers}}\r\n\r\nBoth requests return successfully (i.e, a 204 via the lozenge, and a 200 via the Stop watching this issue via the link). There was also some discussions about permissions being relevant, but it's tough to determine how relevant those permissions are.\r\n\r\n(i) If you can reliably reproduce this behaviour where permissions for users are a factor, please reply in the comments section below.\r\n\r\nAdditionally, in some circumstances, the Watch Issue link is out life line with the rest of the menu, and doesn't behave like a menu item (but it can be clicked regardless).\r\n\r\nh3. Workaround One:\r\n* Click Stop Watching this issue on the sidebar (alternatively, you can click More » Watch Issue\r\n* Click More » Watch issue\r\n* Click Stop Watching this issue - the issue should now unwatch correctly.\r\n\r\nh3.Workaround Two:\r\nUsing bulk tools, watch and then unwatch the issues (two seperate bulk issues). You can use {{key in watchedIssues()}} as a starting point to find all issues you're currently watching.\r\n\r\nh3.Workaround Three:\r\nDisable Autowatch on own issues. 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Issue Summary\r\n\r\nJira Calendar Plugin 8.0.0, the \"daily total\" clickable link within the Issues Calendar gadget no longer functions as expected. Instead of opening a list of issues for that specific day, the link redirects the user to the Issue Search page, however, without the JQL query.\r\n * Found in:\r\n\r\n ** Jira Calendar Plugin v8.0.0\r\n *** Tested on:\r\n **** Jira 11.3.4\r\n **** Jira 11.3.6\r\n * Not replicated in:\r\n ** Jira Calendar Plugin v7.0.0\r\n *** Tested on:\r\n **** Jira 10.3.21\r\n\r\nh3. Steps to Reproduce\r\n # Install Jira Data Center 11 and Jira Calendar Plugin 8.0.0.\r\n # Configure a dashboard with the \"Jira Issues Calendar\" gadget.\r\n # Ensure there are issues with a \"Due Date\" populated so they appear on the calendar.\r\n # Access the dashboard\r\n # Click on the \"Total\" link for any day that has multiple issues.\r\n\r\nh3. Expected Results\r\n\r\nThe gadget should open a list or search view showing all issues scheduled for that specific day.\r\nh3. Actual Results\r\n\r\nThe browser redirects to the issue search page, however, without the JQL query:\r\n{noformat}\r\nJIRA_URL/secure/IssueNavigator.jspa?reset=true${searchService.getQueryString(%20$authcontext.user,%20$calSearch.getSearchRequestForDay(%20$day%20)%20)}\r\n{noformat}\r\nThe following 404 error happens in the network request:\r\n{code:java}\r\nplugins/servlet/gadgets/$webResourceManager.getStaticPluginResource('com.atlassian.jira.ext.calendar:issues-calendar-reso...\r\n{code}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4omwv:","customfield_14734":"1|i4on33:","customfield_10651":null,"customfield_14731":"1|i4ngkc:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4on2v:","customfield_12830":null,"customfield_10401":null,"summary":"Jira Issues Calendar gadget daily total link fails to display issues and redirects to the previous 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-28819].\n  {panel}\n\nWhen they expire and users attempt to log in to Confluence or Jira they are not redirected to the Crowd Console.\r\n\r\nIt also appears that users are not able to reset their expired passwords but have to use the \"Forgot Password\" link. \r\n\r\nA problem with this is some users do not have access to their email with out crowd working since it uses Crowd for authentication.\r\n\r\nh3. Steps to reproduce:\r\n\r\n# Have Confluence 5.1 configured\r\n# Have Crowd 2.6 configured\r\n# Do a SSO between them\r\n# Create a test user in Crowd, and make sure that his password will expire by setting the {{Maximum Unchanged Password Days}} as 1 (1 day).\r\n# Change the time of your computer.\r\n# Try to login in Confluence, you'll see that it'll give us this error: {{Please re-enter your login details and type in the word below}}.\r\n# If you go to Crowd, you'll have a screen to reset the password.\r\n\r\n\r\n*7/12/2015 update:*\r\n\r\nh3. Steps to reproduce:\r\n# Have Confluence configured to a Crowd user directory\r\n# Connect to crowd with admin privileges\r\n# Set the attribute {{requiresPasswordChange}} to {{true}} for a test user ( Example, usertest )\r\n# Synchronize Confluence with Crowd\r\n# Connect to Confluence as usertest\r\n# Unable to login. The following message is displayed : \"Sorry, your username and/or password are incorrect. Please try again\"\r\n# usertest need to change their password from Crowd\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx6ch3:","customfield_10651":null,"customfield_14734":"1|hx2rkf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxas9j:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx428n:","customfield_10653":null,"summary":"Redirect to Crowd when a user have his password expired","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":"Confluence 5.1 with Crowd 2.6","duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2100717","self":"https://jira.atlassian.com/rest/api/latest/issue/2100717","key":"JRASERVER-79075","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["UPM"],"customfield_11433":"9223372036854775807","customfield_10610":28.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55607","id":"55607","name":"Data Center - Installer"},{"self":"https://jira.atlassian.com/rest/api/2/component/10124","id":"10124","name":"Installation"},{"self":"https://jira.atlassian.com/rest/api/2/component/10870","id":"10870","name":"UPM (Universal Plugin Manager)","description":"We need this for historical purposes. Issues should be raised in the add-on's issue tracker. Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":7.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79075/votes","votes":9,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79075/watchers","watchCount":12,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2025-09-08T13:25:20.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4h4lb:","updated":"2026-07-12T07:52:10.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Statement:\r\n\r\nAs an administrator, its difficult to setup and manage the UPM truststore and certificates in order to enable and utilize [App Signing|https://community.atlassian.com/forums/Data-Center-discussions/App-Signing-rollout-started-Time-to-boost-App-security/m-p/2957883#M1102]. \r\nh3. Summary:\r\n\r\nIn Jira 11, App signing is now enabled by default for app installations. This requires administrators to add specific directories and certificates to their Jira deployment to work properly\r\n * [App Signing Rollout to Boost App Security|https://community.atlassian.com/forums/Data-Center-discussions/App-Signing-rollout-started-Time-to-boost-App-security/m-p/2957883#M1102]\r\n * [Jira 11 Release Notes - App Signing|https://confluence.atlassian.com/jirasoftware/jira-software-11-0-x-release-notes-1587939582.html#JiraSoftware11.0.xreleasenotes-app-signing]\r\n * [Configuring UPM App Signature Check|https://confluence.atlassian.com/upm/configuring-upm-app-signature-check-1489470544.html]\r\n * [Atlassian Certificate Bundle for UPM|https://confluence.atlassian.com/upm/updating-atlassian-certificates-bundles-1489470540.html]\r\n\r\nThis is a tedious task and prone to errors which in turn prevents plugins from being installed or updated.\r\nh3. Idea:\r\n\r\nAtlassian should include the required folders and bundled certificates as apart of the Jira Download. This will help minimize the level of effort for administrators to install and setup Jira. \r\nh3. 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-61571].\n  {panel}\n\nh3. Problem Definition\r\nWhen performing a CSV Import, the only issue links that can be created are in the form of Outward Descriptions (eg. X blocks Y). However, there is no way to link in the form of Inward Descriptions (eg. X is blocked by Y). This is a hassle for users who wants to import new issues through CSV that have inward description links to existing issues.\r\n\r\nh3. Suggested Solution\r\nAllow the user to pick whether the new links formed are in the form of Outward or Inward Descriptions.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy8dmn:","customfield_10651":null,"customfield_14734":"1|hy8b7r:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy9krz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy8b7j:","customfield_10653":null,"customfield_10401":null,"summary":"CSV Importer should allow user to choose to import Issue links as Outward or Inward 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-40362].\r\n  {panel}\r\n\r\nTo disable CAPTCHA for the entire instance, administrator can use this guide - [Disable CAPTCHA from JIRA database|https://confluence.atlassian.com/jirakb/disable-user-captchas-from-the-jira-database-333807702.html]. However, it is not possible to disable CAPTCHA per user. \r\n\r\nThis is useful for specific user accounts that are being used to run scripts.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxj8vb:","customfield_10651":null,"customfield_14734":"1|hxixc7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxmefz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxixbz:","customfield_10653":null,"customfield_10401":null,"summary":"Allow administrators to disable CAPTCHA for specific 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Issue Summary\r\nDate picker doesn’t appear when creating an issue from an Administrative page. Reproduced in Jira Service Management 5.6. This also applies to the Date Picker Time custom field as well.\r\n\r\nThis is reproducible on Data Center: (yes)\r\nh3. Steps to Reproduce\r\n # Create a custom field with the Date Picker or Date Time Picker\r\n # Create\\modify a screen with above fields\r\n # Navigate to an Administrative page (⚙ > (Applications, Projects, etc, or any Project Administration page {{baseurlplugins/servlet/project-config/projectkey/*}})\r\n # Select Create via the Top\r\n # Click the calendar button for the Date Picker field.\r\n\r\nh3. Expected Results\r\nCalendar should appear\r\n\r\nh3. Actual Results\r\nCalendar does not appear\r\n !image-2023-05-09-14-29-09-663.png|thumbnail! \r\n\r\nh3. 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Issue Summary\r\n\r\nActivity Stream Gadget or Project Activity loads blank after a Jira restart.\r\nh3. Steps to Reproduce\r\n # Install a vanilla instance of Jira Software Data Center.\r\nThis was validated on JSW DC versions 10.3.3, 10.3.5 and 10.5.1.\r\n # Configure a second Tomcat connector to bypass the Load Balancer\r\n # Set the legacy mode to enable logging directly through node. Insert the variable _*-Datlassian.authentication.legacy.mode=true*_ in the <jira_dir_install>/bin/setenv.sh file, inside the JVM_SUPPORT_RECOMMENDED_ARGS parameter.\r\n # Start Jira\r\n # Access Jira through second connector, using http://<nodeIP>:<port>\r\n # Restart Jira application while the browser tab is still open using the second connector\r\n\r\nh3. Expected Results\r\n\r\nActivity Stream gadget should use the browser address as reference to send requests to load data.\r\nh3. Actual Results\r\n\r\nActivity Stream gadget will cache the second Tomcat connector address and use it to send requests to load data.\r\nIt happens despite the address URL being used in browser address bar. Even using Jira Base URL.\r\n\r\nThe problem may affect nodes individually. \r\nWhile some nodes may be affected, others may work normally. \r\nRestarting the nodes may fix the issue, or cause it if someone access the node using the alternative connector.\r\n\r\nThe below behavior can be observed in HAR file while browsing any screen containing an Activity Stream gadget:\r\n\r\n!image-2025-04-18-17-39-16-991.png|width=1290,height=423!\r\n\r\nThe below behavior can be observed in gadget while browsing any screen containing an Activity Stream gadget:\r\n\r\nActivity Stream Gadget in a Dashboard:\r\n!image-2025-04-18-17-21-09-198.png|width=503,height=203!\r\n\r\nActivity Stream in a Project Summary:\r\n\r\n!image-2025-04-18-17-22-12-473.png|width=838,height=321!\r\nh3. Workaround\r\n\r\nThe affected node can be restarted individually. \r\nAvoid accessing nodes directly using <nodeIP>:<port> after a restart.\r\nWait for a few minutes (from 2 to 3) after it comes online to access the alternative connector and bypass the load balancer.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4d2sn:","customfield_14734":"1|i4d2yv:","customfield_10651":null,"customfield_14731":"1|i4bw7o:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4d2yn:","customfield_12830":null,"customfield_10401":null,"summary":"Activity Stream Gadget or Project Activity loads blank after a Jira 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77857/watchers","watchCount":15,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-07-02T15:59:25.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i45zbz:","updated":"2026-07-12T07:50:48.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nCustom *Date time picker* field does not allow to select date on Issue create screen.\r\nh3. Steps to Reproduce\r\n # Create new custom *Date time picker* field for a project in Jira.\r\n # Stay on the Custom Field administration subpage.\r\n # Click on *Create* to open the issue create screen.\r\n # Try to set date and time for the *Date time picker* field created above.\r\n # It does not allow to select a date and time.\r\n # While using Developer tool in the browser, below console errors are seen.\r\n\r\n!image-2024-07-02-21-28-40-078.png!\r\nh3. Expected Results\r\n\r\nThe Date time picker field should allow to set the date and time in issue creation screen.\r\nh3. Actual Results\r\n\r\nThe Date time picker field does not allow to select date and time in issue creation screen.\r\nh3. Workaround\r\n\r\nCreate the issue first and later edit the issue to update the Date time picker field or be on any other or create an issue from any other place than Jira Administration pages.\r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i45z6v:","customfield_14734":"1|i45zd3:","customfield_10651":null,"customfield_14731":"1|i44t3o:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i45zcv:","customfield_12830":null,"customfield_10401":null,"summary":"Custom Date time picker field does not allow to select date on Issue create screen.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"106102","self":"https://jira.atlassian.com/rest/api/latest/issue/106102","key":"JRASERVER-21293","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"4289","customfield_11435":"4294","customfield_11437":"4056","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"59826","customfield_11434":"4078","customfield_17933":null,"labels":["affects-cloud","affects-server","jw-platform","severity-field"],"customfield_11433":"36911","customfield_10610":78.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"402090","self":"https://jira.atlassian.com/rest/api/2/issueLink/402090","outwardIssue":{"id":"432268","key":"JRASERVER-43536","self":"https://jira.atlassian.com/rest/api/2/issue/432268","fields":{"summary":"Rename Issue Type Field","status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. 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issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-21293].\r\n{panel}\r\n{panel:title=Atlassian Update – 30 May 2018|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThank you for your interest in this issue.\r\n\r\nWhile this suggestion has gathered significant interest, we're unable to implement all of the excellent suggestions you make. We don't plan to work on this for the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nWe understand this decision will be disappointing to everyone who voted for this issue. 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[See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-63999].\n  {panel}\n\nHello, Team.\r\n\r\n \r\n\r\nThe user wants to have the ability to customize the default status colors in workflows in JIRA.\r\n\r\n \r\n\r\nHe doesn't want to use the defaults green, yellow and grey.\r\n\r\n \r\n\r\nThank you!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyg693:","customfield_10651":null,"customfield_14734":"1|hyg58n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hygwlz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hyg58f:","customfield_10653":null,"customfield_10401":null,"summary":"User wants to customize workflow status colors","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"828999","self":"https://jira.atlassian.com/rest/api/latest/issue/828999","key":"JRASERVER-65755","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n* In the documentation for JIRA 7.3 and 7.4 it is mentioned that the project import can create projects if they do not exist.\r\n\r\nh5. Steps to Reproduce\r\n* Access either [Restoring project for JIRA 7.3|https://confluence.atlassian.com/adminjiraserver073/restoring-a-project-from-backup-861253833.html#Restoringaprojectfrombackup-restoreprojectRestoringyourproject] or [Restoring project for JIRA 7.4|https://confluence.atlassian.com/adminjiraserver074/restoring-a-project-from-backup-881684008.html#Restoringaprojectfrombackup-restoreprojectRestoringyourproject]\r\n* We find the following mention:  [^screenshot-2.png]\r\n\r\nh5. Expected Behavior\r\n* When trying to import a project with the project Import, JIRA creates a project when it does not exist.\r\n\r\nh5. Actual Behavior\r\n* Project import will show a message saying: \"JIRA did not find a project with key 'XXX'(project key) to import your issues into. Please create a project with key 'XXX' that contains compatible workflow and issue types\". See example  [^screenshot-1.png]\r\n\r\nh5.Workaround\r\nThere is no workaround for this issue.\r\n\r\nh5. Notes:\r\n* The test was performed making a backup, then deleting a project from that instance, and trying to restore the deleted project which makes it identical. After creating a project with the same Key, it was possible to import the project without any issues.\r\n* Since there is a specific message for this, it is very likely that the functionality changed at some point and now it simply does not create the project.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hywben:","customfield_14734":"1|hywarb:","customfield_10651":null,"customfield_14731":"1|hywrsn:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hywar3:","customfield_12830":null,"customfield_10401":null,"summary":"Project import does not create projects","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"54488","self":"https://jira.atlassian.com/rest/api/latest/issue/54488","key":"JRASERVER-13048","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"1784","customfield_11435":"1790","customfield_11437":"1739","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"65250","customfield_11434":"12730","customfield_17933":null,"labels":["JW-Platform","affects-cloud","affects-server","jira-software-req","pse-request","sic","sic-fields","ui-specialist"],"customfield_11433":"36424","customfield_10610":42.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"85514","self":"https://jira.atlassian.com/rest/api/2/issueLink/85514","outwardIssue":{"id":"120839","key":"JRASERVER-23302","self":"https://jira.atlassian.com/rest/api/2/issue/120839","fields":{"summary":"Priority field in sub-task quick create form does not respect global default","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"313864","self":"https://jira.atlassian.com/rest/api/2/issueLink/313864","outwardIssue":{"id":"765086","key":"JRACLOUD-13048","self":"https://jira.atlassian.com/rest/api/2/issue/765086","fields":{"summary":"Allow 'No default' for Priority","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11773","description":"We're currently reviewing this suggestion. 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-13048].\n  {panel}\n\n{panel:title=Atlassian Update – 4 January 2016|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience. We have reviewed this issue over the last few days; unfortunately we don't have any plans to support this in JIRA for the foreseeable future.\r\n\r\nPlease remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can [learn more about our process here|https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com].\r\n \r\nI understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n \r\nRegards,\r\nDave Meyer\r\ndmeyer@atlassian.com\r\nProduct Manager, JIRA Platform\r\n{panel}\r\n\r\n*Original request description*\r\n\r\nI would like an option where the Priority is set to 'empty' by default and then the user has to select one of the options in the drop down list (this should be mandatory).\r\nThis functionality already exists when adding a custom field.\r\nIt is quite important that the priority should be undefined and that the user has to pick one of the options. 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Problem Definition\r\n\r\nSometimes users notice that issues have been deleted, and would like to be able to see who deleted the issue, and when it was deleted.\r\n\r\nThis could also be useful for pinpointing which backup could be used to [perform a recovery of a deleted issue|https://confluence.atlassian.com/display/JIRAKB/Recovering+Single+deleted+issues+from+JIRA+Backups].\r\nh3. Suggested Solution\r\n\r\nProvide an audit log for Issue Deletion.\r\n\r\nFurther possible outcome: Allow for deleted issues to be restored.\r\nh3. 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access their Jira on non base URL.\r\nEven though it's a must that Jira should be accessed on base URL only https://confluence.atlassian.com/adminjiraserver0912/configuring-the-base-url-1346048133.html it would be great if Jira was able to differentiate or dynamically change the base URL based on the URL that it's being accessed from a browser, rather than the one configured as the base URL in Jira itself\r\n\r\nIt would allow such configurations where instead of load balancing customer could use URL redirects instead.\r\n\r\nI.e for example if customer has a load balancer with URL1 and 4 nodes behind that load balancer (URL2, URL3, URL4, URL5), if all that load balancer does is redirects the traffic to the 4 nodes - the idea is that Jira should be able to handle such a scenario, i.e. even if Jira is accessed on URL4 - such issues as gadgets not displaying properly shouldn't be 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-60508].\n  {panel}\n\nh3. *Issue summary*\r\n\r\nWhen a user accesses JIRA and while logging in selects the option to remember me, even if the user access JIRA everyday, the last login date fails to be updated and would refer to the day the user logged in and selected the remember me option.\r\n\r\nThis is expected begavior based on how this function is designed however, should the user need to disable users that have not logged in in a while or for taking reports of similar scenario, they would not be able to because the last date shown even in the database table is the day (s)he checked the option and logged in. Date only updated if user clears browser cache, logs in from a different browser, signs out of JIRA or deletes the login token.\r\nh3. *Steps to Reproduce*\r\n # Open JIRA.\r\n # Enter credentials, select the remember me option and login.\r\n # Close the tab.\r\n # Open a new tab and access JIRA again.\r\n\r\nh3. *Expected Behavior*\r\n\r\nJIRA would launch and when it logs in using the token stored it would update the last login data in the database.\r\nh3. *Actual Result*\r\n\r\nJIRA would login however, the last login data is not updated due to the remember me token taking effect and making JIRA assume user never logged out.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy5nnj:","customfield_10651":null,"customfield_14734":"1|hy5kyf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy70gn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy5ky7:","customfield_10653":null,"customfield_10401":null,"summary":"Wrong Last login date because of remember me option checked","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2094769","self":"https://jira.atlassian.com/rest/api/latest/issue/2094769","key":"JRASERVER-78995","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55605","id":"55605","name":"Environment - 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Problem Definition\r\nThough Atlassian officially supports OpenJDK, they are not tested and thus it's not guaranteed that all of them (Amazon, Redhat, Azul, Bellsoft, etc. - just mentioning the most popular ones here) will be working for Jira.\r\n\r\nAmazon's OpenJDK provides long term support at no cost including performance and security patches. Find details here: https://aws.amazon.com/corretto/faqs/\r\n\r\nh3. Suggested Solution\r\nStart testing future releases of Jira with Amazon Corretto OpenJDK so it can be listed in the supported platforms. \r\n\r\n\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4g6kn:","customfield_10651":null,"customfield_14734":"1|i4g6qv:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4f03o:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4g6qn:","customfield_10653":null,"customfield_10401":null,"summary":"Test and approve Amazon Corretto OpenJDK for Jira","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1454438","self":"https://jira.atlassian.com/rest/api/latest/issue/1454438","key":"JRASERVER-70350","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":16.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"409715","self":"https://jira.atlassian.com/rest/api/2/issueLink/409715","outwardIssue":{"id":"843851","key":"JRACLOUD-67531","self":"https://jira.atlassian.com/rest/api/2/issue/843851","fields":{"summary":"Ability to allow User To Turn Off The Local Help Suggestion In The User Interface","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43390","id":"43390","name":"Administration - 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Summary\r\n\r\nThe user wants the ability to turn off the \"Get local help\" icon positioned throughout the instance. (Ex. Next to \"Priority\" field when creating an issue)\r\n\r\nThe function of this *Get local help* icon is to connect to the Atlassian Help Center and provide user guides or knowledge base if necessary. \r\n\r\nThe user wants more control over the look and feel of the instance and if not necessary to the users within the instance, the user wants the option to remove it. \r\n\r\nh3. Expected Results\r\n\r\nTo be able to turn on/off the get local help icons that are positioned in the user interface.\r\nh3. Actual Results\r\n\r\nThe user has no option but to allow the local help icons to be activated/deactivated in the user interface of the instance.\r\nh3. Screenshot of the \"Get local help\" icon\r\n\r\n!1.png|width=558,height=589!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1het3:","customfield_10651":null,"customfield_14734":"1|i1hexr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1h8lz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1hexj:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to allow User To Turn Off The Local Help Suggestion icon In The User 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Issue Summary\r\nJira 9.9 introduced a [dark feature |https://confluence.atlassian.com/jirasoftware/jira-software-9-9-x-release-notes-1236934945.html#JiraSoftware9.9.xreleasenotes-custom-field-contexts] that enables a more modern UI for custom field contexts and options, particularly beneficial when a custom field has more than 25 contexts configured.\r\n\r\nIt seems when a custom field context contains a large number of options ( 1000+ ) it can cause the custom field options/context not to load properly, resulting in the options and configuration section to be blank.\r\n\r\nh3. Steps to Reproduce\r\n # Create a multi-select custom field with more than 25 contexts ( for pagination )\r\n # Create 1,000 options for a few contexts \r\n# Constrain network bandwidth in some manner ( Toxicproxy, etc ) to simulate a larger amount of data transfer ( or simply create more contexts with 1,000+ options )\r\n\r\nh3. Expected Results\r\nThe admin section will always load the contexts and custom field options correctly:\r\n !Screenshot 2025-12-18 at 2.03.20 PM.png|thumbnail! \r\n\r\nh3. Actual Results\r\nContexts and options won't load and the relating page elements appear blank:\r\n!Screenshot 2025-12-18 at 2.02.47 PM.png|thumbnail! \r\n\r\nh3. Workaround\r\nRemove jira.customfields.configure.modern.ui from Jira's [dark features|https://support.atlassian.com/jira/kb/manage-dark-features-in-jira-data-center/] when needing to modify large custom field contexts\r\n\r\n\r\n*Notes*\r\nIn case you're wondering about the use case here, it's possible to override the custom field selection UI to resemble labels: [How to enable Autocomplete Renderer for Multi-Select Custom Field in Jira|https://support.atlassian.com/jira/kb/how-to-enable-autocomplete-renderer-for-multi-select-custom-field-in-jira/]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4kyr3:","customfield_14734":"1|i4kyxb:","customfield_10651":null,"customfield_14731":"1|i4jscc:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4kyx3:","customfield_12830":null,"customfield_10401":null,"summary":"Having a large number of options and contexts for a multi-select custom field can prevent them from being displayed in the administration section when jira.customfields.configure.modern.ui is enabled 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Salim Shaikh","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1d12437dc9e8","name":"1d12437dc9e8","key":"JIRAUSER7423383","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7423383&avatarId=8511049","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7423383&avatarId=8511049","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7423383&avatarId=8511049","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7423383&avatarId=8511049"},"displayName":"Mehboob Salim Shaikh","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78350/votes","votes":9,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78350/watchers","watchCount":9,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-11-29T16:30:40.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i49rzb:","updated":"2026-07-12T04:05:17.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n * Incoming Mail handler with default reporter creates an issue from a mail with attachment when the sender is a user without a license present in Jira but does not attach the attachment for the same user in the issue in the JSM project. The issue is created with a reporter as the default reporter but the attachment failed to attach and it is giving permission error for the user who sent the mail.\r\n * Below is the definition of default reporter provided in the official document [https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html].\r\n\r\n \r\n{quote}Specify the username of a default reporter, which will be used if the email address in the *From:* field of any received messages does not match the address associated with that of an existing Jira user — for example, a Jira username such as {{emailed-reporter}}\r\n{quote}\r\n* This indicates that Jira will only use the default reporter to create a comment when the email's sender is not a registered user in Jira. In this scenario, the sender exists in Jira but is unlicensed, so Jira should have failed to create the issue since the user lacks the necessary permissions. However, Jira still creates the issue, assigning the default reporter as the reporter, suggesting it is checking the default reporter's permissions instead of those of the email sender. This behaviour appears to be a bug. Additionally, Jira correctly checks the email sender's permissions for file attachments which is correct. This behaviour is seen in JSM project and not in JSW project. In JSWM project, issue and attachment both are getting created with the reporter as default reporter.\r\n * Please either enable the email handler to create users and add attachments for non-licensed users, or ensure that the default reporter is not permitted to create issues and attachments, as outlined in the current documentation.\r\n\r\n{*}Note: In Jira Software, this functionality allows the default reporter to create an issue and attach the file to the issue on behalf of the sender if the sender of the email is a user without a license and without required permissions{*}. Attaching logs from both JSW and JSM\r\n\r\n \r\n{panel:title=JSW logs}\r\n2024-11-29 16:18:03,683+0000 INFO [testing_project] Caesium-1-2 anonymous    testing_mail_handler Reporter doesn't have create permission. Using configured default reporter 'user1'.\r\n\r\n2024-11-29 16:18:05,350+0000 INFO [testing_project] Caesium-1-2 anonymous    testing_mail_handler testing_mail_handler[10000]: Issue KANBAN-17 created\r\n\r\n2024-11-29 16:18:15,523+0000 INFO [testing_project] Caesium-1-2 anonymous    testing_mail_handler testing_mail_handler[10000]: Added attachment to issue 'KANBAN-17'\r\n{panel}\r\n{panel:title=JSM logs}\r\n2024-11-29 15:28:20,788+0000 INFO [testing_mail_server] Caesium-1-4 anonymous    testing_mail_handler Sender(s) [no-reply@accounts.google.com] not registered in JIRA. Using configured default reporter 'user1'.\r\n\r\n2024-11-29 16:18:18,992+0000 INFO [testing_mail_server] Caesium-1-4 anonymous    testing_mail_handler Reporter doesn't have create permission. Using configured default reporter 'user1'.\r\n\r\n2024-11-29 16:18:20,385+0000 INFO [testing_mail_server] Caesium-1-4 anonymous    testing_mail_handler testing_mail_handler[10000]: Issue ITSD-47 created\r\n\r\n2024-11-29 16:18:28,887+0000 INFO [testing_mail_server] Caesium-1-4 anonymous    testing_mail_handler testing_mail_handler[10000]: Added comment 'Reporter (shaikhm... 'by 'shaikhoob1991@gmail.com' to issue 'ITSD-47'\r\n{panel}\r\n \r\nh3. Steps to Reproduce\r\n # Create a project\r\n # Create a Jira Mail Handler as follows:\r\n -- Type: Create issues or add comments to existing issue\r\n -- Associate it to the project created earlier\r\n -- Set a Default Reporter with a user which has a license, and also all the necessary permission in a Jira project (to create issues, add comments, create attachments, etc...)\r\n # Create a new a user on Jira without a license\r\n # Edit the permission scheme associated to the project by following the steps below (the purpose of these steps is to only allow users with a license to create attachments)\r\n ## Removing from the *Create Attachments* permission the recipient *Application Access -> Any logged in user*\r\n ## Granting the *Create Attachments* permission to the recipient *Application Access -> Jira Software*\r\n # Send a new email for the Incoming Mail account with an attachment on it, with the sender being the unlicensed user\r\n # The issue (or comment) is created but the attachment is not included, instead we see the error below on the issue:\r\n{code:java}\r\nReporter (username) does not have permission to create attachments in project (project name). Following attachments found in the email have been discarded:\r\n{code}\r\n!Screenshot 2024-11-29 at 9.13.08 PM.png|width=557,height=97!\r\n\r\nh3. Expected Results\r\n\r\nThe issue should not be created or an attachment should have been attached. Either one of the functionalities should be removed or added\r\nh3. Actual Results\r\n\r\nThe issue is getting created but the attachment is not attached. \r\nh3. Workaround\r\n\r\nNo around\r\nh3. Versions Tested\r\n\r\nPlease confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: \r\n||Testing Requirements||Version||Affected Version||\r\n|Customers Reported Version|_9.12.8_|_YES_|\r\n|Most Recent Bug-Fix Release|9.12.12|YES|\r\n|Previous Major Release| | |\r\n|Most Recent LTS| | |\r\n|Previous Supported LTS| | |\r\n|_Other Versions.._| | |\r\n|_(Add rows as needed)_| | |","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i49ru7:","customfield_14734":"1|i49s0f:","customfield_10651":null,"customfield_14731":"1|i48lh8:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i49s07:","customfield_12830":null,"customfield_10401":null,"summary":"Mail handler with default reporter creates an issue from a mail with attachment when the sender is a user without a license is present in Jira but does not attach the attachment for the same user","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2106011","self":"https://jira.atlassian.com/rest/api/latest/issue/2106011","key":"JRASERVER-79138","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.01,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/113275","id":"113275","description":"","name":"11.1.1","archived":false,"released":true,"releaseDate":"2025-10-15"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55593","id":"55593","name":"Custom fields","description":"Issues related to custom fields, except the ones related to indexing and searching; 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Issue Summary\r\n\r\nWhen editing issue types in the context configuration of custom fields, the issue types disappear if they are moved from the added to the available column.\r\nh3. Steps to Reproduce\r\n # Settings > Issues > Custom fields\r\n # Make sure you have at least one custom field added. If not, add a simple text field custom field with default settings.\r\n # For one of the custom fields, click on Actions > Configure context\r\n # Edit configuration > Move a few issue types to selected issue types\r\n # Save\r\n # Edit configuration > Move issue types back to available\r\n # Search for issue types in the available column\r\n\r\nh3. Expected Results\r\n\r\nAll issue types matching the search query show up in the results\r\nh3. Actual Results\r\n\r\nRecently moved issue types are not visible.\r\n\r\nWhen you remove the search query, the moved issue types are removed permanently from the UI\r\nh3. Workaround\r\n\r\nSave changes before searching","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4hzhj:","customfield_14734":"1|i4hznr:","customfield_10651":null,"customfield_14731":"1|i4gsyc:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4hznj:","customfield_12830":null,"customfield_10401":null,"summary":"Filtering issue types in Custom fields context editor doesn't show moved items","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1750652","self":"https://jira.atlassian.com/rest/api/latest/issue/1750652","key":"CONFSERVER-64528","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42823","id":"42823","name":"Editor - 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Summary\r\n\r\nIn rare occasions for a Managed Synchrony setup, it's possible for a Synchrony node to fail sending a heartbeat in time, causing the node to be evicted from the cluster. This node does not rejoin the cluster until an admin restarts Synchrony (through the Collaborative Editing admin page) on that particular node.\r\nh3. Suggestion\r\n\r\nLet the affected Synchrony node auto-restart to successfully join the cluster as soon as the node is evicted. When that is done, notify the admin of the incident so it can be looked into.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2vppr:","customfield_10651":null,"customfield_14734":"1|i2vpw7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2v57b:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2vpvz:","customfield_10653":null,"summary":"Synchrony should be able to automatically recover from cluster panics","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-8749].\n  {panel}\n\nWe have discovered that Confluence is severely impacted by the Google Search Appliance, as seen in CSP-8619. \r\n* Since each page is dynamic there is no cache setting, so the GSA will hit the same page multiple times a day. In some instances we've had pages re-indexed several times an hour!\r\n* GSA, like Google, is pretty aggressive in following every single link. It hits page source, history, comment focus, everything.\r\n* Our site has ~8000 \"current versions\" of pages. GSA has indexed up to 65k worth of pages!\r\n* We're using an aggressive robots.txt file (below) but have not yet determined how successful it is.\r\n** The ideal solution would have been to block EVERYTHING but \\display\\, but we have quite a few pages that use unallowable characters in the page name (and thus URL), such as ?, that doing so would knock out a significant chunk of content.\r\n\r\nSuggestions:\r\n* Set up something in the admin console for search engine configuration, something like maybe a check list of what pages should be crawled and what should not. The ones that should not should either use noindex and nofollow meta-tags or maybe *Confluence should generate a custom robots.txt file on its own and place in the root directory*. Either is fine.\r\n* There's no reason for historical pages (version history) to not have cache headers. Set them to never expire as they'll never change.\r\n* All links to edit pages, admin pages, add comment, etc etc should have no-follow meta-tags.\r\n* At the least, it would be ideal if ALL current version pages had the /display/ in the beginning, including the ones with non-standard characters, and EVERYTHING else under different stem. \r\n** It's almost like this today, just the notable exception that the non-standard titled pages show up under the /viewpage stem instead of display. My robots.txt file below tries to work around that but, unfortunately, there's no way to pick up those pages without also picking up all of the version history pages. Some might want those crawled as well; I suspect most would not.\r\n\r\nThank you.\r\n\r\nPeter\r\n\r\nOur \"aggressive\" robots.txt file, again for which we're waiting to see if GSA picks it up like we'd like:\r\n{code}\r\n# Note: this files uses parameters specific to Google, parameters that are not in robots.txt standard\r\n# http://www.google.com/support/webmasters/, http://www.robotstxt.org/wc/faq.html and http://en.wikipedia.org/wiki/Robots_Exclusion_Standard were used to research said parameters\r\n# some links shouldn't show to an anonymous browser such as GAS but are included for completeness\r\n\r\nUser-agent: * # match all bots. GSA is our primarly crawler but logs indicate there may be others on our Intranet\r\nCrawl-delay: 5 # per http://en.wikipedia.org/wiki/Robots.txt#Nonstandard_extensions, sets number of seconds to wait between requests to 5 seconds. may not work\r\nDisallow: /pages/ # this line to purge GSA of all old page entries, will be removed in next iteration so that specific /pages/ lines below take effect\r\n# DISABLED FOR NOW Visit-time: 0600-0845 # per http://en.wikipedia.org/wiki/Robots.txt#Extended_Standard, only visit between 6:00 AM and 8:45 AM UT (GMT), may not work\r\nDisallow: /admin/ # administrator links\r\nDisallow: /adminstrators.action? # remove any administrator links\r\nDisallow: /createrssfeed.action? # remove internal RSS links\r\nDisallow: /dashboard.action? # remove the dashboard, heavy resource hit\r\nAllow: /display # ensure primary display pages are allowed\r\nDisallow: /display/*&tasklist.complete= # remove tasklist links\r\nDisallow: /display/*?decorator=printable # remove printable version links\r\nDisallow: /display/*?focusedCommentId= # remove page comment focus links\r\nDisallow: /display/*?refresh= # prevent crawler from clicking refresh button\r\nDisallow: /display/*?replyToComment= # remove reply to comment links\r\nDisallow: /display/*?rootCommentId= # remove news comment focus links\r\nDisallow: /display/*?showComments=true&showCommentArea=true#addcomment # remove add comment links\r\nDisallow: /doexportpage.action? # remove pdf export links\r\nDisallow: /dopeopledirectorysearch.action # people search\r\nDisallow: /dosearchsite.action? # remove specific site searches\r\nDisallow: /exportword? # remove word export links\r\nDisallow: /login.action? # remove the login page\r\n# Next line, 26, will be enabled when line after, 27, is removed\r\n# Allow: /pages/viewpage.action?* # allows indexing of pages with invalid titles for html (such as ?'s). Unfortunately currently allows page history to sneak in\r\nDisallow: /pages/ # this line to purge GSA of all old page entries, will be removed in next iteration so that specific /pages/ lines below take effect\r\nDisallow: /pages/copypage.action? # remove copy page links\r\nDisallow: /pages/createblogpost.action? # remove add news links\r\nDisallow: /pages/createpage.action? # remove add page links\r\nDisallow: /pages/diffpages.action? # remove page comparison pages\r\nDisallow: /pages/diffpagesbyversion.action? # remove page comparison links\r\nDisallow: /pages/editblogpost.action? # remove edit news links\r\nDisallow: /pages/editpage.action? # remove edit page links\r\nDisallow: /pages/removepage.action? # remove the remove page links\r\nDisallow: /pages/revertpagebacktoversion.action? # remove reversion links\r\nDisallow: /pages/templates # remove template pages\r\nDisallow: /pages/templates/ # block template indexes\r\nDisallow: /pages/viewchangessincelastlogin.action? # remove page comparison pages\r\nDisallow: /pages/viewpagesrc.action? # remove view page source links\r\nDisallow: /pages/viewpreviouspageversions.action? # remove the link to previous versions\r\nDisallow: /plugins/ # blocks plug-in calls\r\nDisallow: /rpc/ # remove any RPC links\r\nDisallow: /searchsite.action? # remove the wiki search engine pages\r\nDisallow: /spaces/ # remove space action pages\r\nDisallow: /themes/ # theme links\r\nDisallow: /users/ # remove user action pages\r\nDisallow: /x/ # remove tiny link urls\r\n\r\n# End file\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwl5bz:","customfield_10651":null,"customfield_14734":"1|hwgsqv:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwghkf:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwk4a7:","customfield_10653":null,"summary":"Make Confluence more configureable in how it handles web crawlers such as the Google Search Appliance","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2056356","self":"https://jira.atlassian.com/rest/api/latest/issue/2056356","key":"CONFSERVER-98750","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10461","id":"10461","name":"Server - 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Actual Results\r\nThe page opens displaying the following error\r\n !longrunningtask-error-ui.png|thumbnail! \r\n\r\nh3.Workaround\r\nDirectly access {{<BaseURL>/rest/api/longtask}} to view long running tasks.\r\nReference: [How to check the Long Running Tasks Status in Confluence|https://confluence.atlassian.com/confkb/how-to-check-the-long-running-tasks-status-in-confluence-1188419035.html]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyftc7:","customfield_14734":"1|hyfs6n:","customfield_10651":null,"customfield_14731":"1|hygkhz:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyfs6f:","customfield_12830":null,"summary":"Long Running Task admin page displays an error","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2146260","self":"https://jira.atlassian.com/rest/api/latest/issue/2146260","key":"CONFSERVER-103878","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116410","id":"116410","name":"9.2.21","archived":false,"released":true,"releaseDate":"2026-06-01"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nRestricted page for a user is getting displayed in *\"Recently Updated\"* macro.\r\nh3. Steps to Reproduce\r\n # In confluence 10.2.x create 3 normal users [user01, user02, user03].\r\n # Create a sample space using admin user.\r\n # Create a page using admin user and add \"Recently Updated\" macro.\r\n # Switch to user01 and create a child page named \"Parent Page\" under the page created in step 3.\r\n # Create another child page named \"Child Page\" under the page created in step 4.\r\n # Update \"Child Page\" using user01.\r\n # Login using user02.\r\n # Update \"Child Page\" using user02.\r\n # Check the recently updated macro, all the updates should be visible.\r\n # Change the restriction of parent page created in step 4, so that only user01 and user02 can view and edit.\r\n # Login using user03, go to the page created in step 3.\r\n # Tried replicating this behavior in 9.2.19 and its *WORKING* as expected.\r\n\r\nh3. Expected Results\r\n\r\nuser03 should NOT be able to see the restricted pages in the recently updated macro list\r\nh3. Actual Results\r\n\r\nuser03 can see the restricted pages in the recently updated macro list\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available\r\nh3. Versions Tested\r\n\r\nPlease confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: \r\n||Testing Requirements||Version||Affected Version||\r\n|Customers Reported Version|_10.2.10_|_Yes_|\r\n|Most Recent Bug-Fix Release|10.2.11|Yes|\r\n|Previous Major Release|9.2.20|No|\r\n|Most Recent LTS|10.2.11|Yes|\r\n|Previous Supported LTS|9.2.20|No|\r\n|_Other Versions.._| | |\r\n|_(Add rows as needed)_| | |","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4oukv:","customfield_14734":"1|i4our3:","customfield_10651":null,"customfield_14731":"1|i4no84:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ouqv:","customfield_12830":null,"summary":"Restricted page for a user is getting displayed in 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Issue Summary\r\n\r\nWhen using the Advanced Roadmap Plugin for Jira, Confluence displays the date 02/18/1993 for any blank Target Start Date, Target End Date, and Due Date fields in Jira.\r\nh3. Steps to Reproduce\r\n # Install Confluence 9.2.0/9.3.2 and Jira 10.3.3 version. Connect these instances via Application Link\r\n # Create some issues in Jira having Target Start Date, Target End Date, Due Date. \r\n # Create couple of issues in Jira with blank/no Target Start Date, Target End Date, Due Date. \r\n # Create a Plan > select Project\r\n # Once you create the plan you will be able to see the issues with relevant dates. For the dates which were set blank are showing blank in Jira Plans. \r\n # For this plan to share with Confluence, click on Share > Confluence > Generate Link. Copy this link. This will be needed in Confluence.\r\n # In Confluence, Create a page > Macro > Advanced Roadmap for Jira > Paste the generated link.\r\n # You can check the fields. For the blank dates there is misleading date of 2/18/1993. This shouldn't be the case, it should be blank as seen in Jira.\r\n\r\nh3. Expected Results\r\n\r\nThe date field which are blank in Jira should be same in Confluence as well and not a misleading date as 2/18/1993\r\nh3. Actual Results\r\n\r\nConfluence Advanced Roadmap for Jira page\r\n!Screenshot 2025-03-27 at 2.38.10 PM.png|width=845,height=202!\r\n\r\nJira Advanced Roadmap Plan\r\n\r\n!Screenshot 2025-03-27 at 2.54.53 PM.png|width=1413,height=362!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. 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Problem Description\r\nAdministrators may need to verify if links inside their Confluence pages are working properly. Doing that for a huge space requires time, since there's no automated way of doing this. In a space with 1000 pages, an administrator will need to check page by page and validate all links manually, which is extremely time consuming.\r\n\r\nh4. Suggestion\r\nConfluence should have an automated way of verifying all links inside a given space and return a report for administrators to fix broken references.\r\n\r\nh4. 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-34294].\n  {panel}\n\nIt would be nice to have a feature where a user can search for text in the images that they have attached to Confluence.\r\n\r\nThe following link is the video for OneNote that shows such implementation.\r\nhttp://www.youtube.com/watch?v=iKo-udeqRVY","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxgwjj:","customfield_10651":null,"customfield_14734":"1|hxgj3z:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxkaen:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxgj3r:","customfield_10653":null,"summary":"search for text in images attached in Confluence","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2030899","self":"https://jira.atlassian.com/rest/api/latest/issue/2030899","key":"CONFSERVER-96022","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":7.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/106839","id":"106839","name":"8.5.7","archived":false,"released":true,"releaseDate":"2024-03-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/107992","id":"107992","name":"8.5.9","archived":false,"released":true,"releaseDate":"2024-05-09"},{"self":"https://jira.atlassian.com/rest/api/2/version/108690","id":"108690","name":"8.5.11","archived":false,"released":true,"releaseDate":"2024-06-10"},{"self":"https://jira.atlassian.com/rest/api/2/version/113024","id":"113024","description":"","name":"9.2.6","archived":false,"released":true,"releaseDate":"2025-06-30"},{"self":"https://jira.atlassian.com/rest/api/2/version/113048","id":"113048","description":"","name":"8.5.25","archived":false,"released":true,"releaseDate":"2025-08-04"}],"customfield_20934":null,"issuelinks":[{"id":"517020","self":"https://jira.atlassian.com/rest/api/2/issueLink/517020","outwardIssue":{"id":"627132","key":"CONFSERVER-43586","self":"https://jira.atlassian.com/rest/api/2/issue/627132","fields":{"summary":"Can't sort column if the same one is being mentioned in a ORDER BY clause - JQL - Jira Issue Macro","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. 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Problem\r\nSorting a Jira Issue Macro that contains an ORDER BY Clause in the JQL query performed to retrieve the Jira data can fail.\r\n\r\nh3. Environment\r\nReproduced in Confluence Data Center LTS 8.5\r\n\r\nh3. Steps to Reproduce\r\n# Create a Confluence 8.5 instance \r\n# Link Confluence to a Jira instance via application link\r\n# Populate Jira project (example MYS) so that JQL query below returns some results {quote}*project = MYS AND \"Epic Name\" ~\"Test Epic Name\" order by \"Epic Name\"*{quote} \r\n# Create a new Confluence Page with a new Jira Issue Macro using the JQL above\r\n# Publish the page and then attempt to *Sort* the Jira Issues results by *Assignee*\r\n\r\nh3. Expected Results\r\n* The Jira results should be preserved by the Sort Operation (/)\r\n\r\nh3. Actual Results\r\n* The Jira results break in the macro with message *Jira project doesn't exist or you don't have permission to view it.* (x)\r\n\r\nh3. Workaround\r\n* Use single quote in the ORDER BY Clause in JQL e.g. \r\n{quote}*project = MYS AND \"Epic Name\" ~\"Test Epic Name\" order by 'Epic Name'*{quote}\r\n* Or refine the Query for instance in this specific scenario the below will display the same data with no need of using the Order By (because there is only one epic name to search)\r\n{quote}*project = MYS AND \"Epic Name\"=\"Test Epic Name\"*{quote}\r\n\r\nh3. Notes\r\nRecording attached to illustrate the issue reproduced in a Local Lab instance\r\n* Enabling HTTP debug logs in Confluence highlight the *400* getting returned during the sort operation\r\n{code:java|title=atlassian-confluence.log}\r\n[...]\r\n2024-06-24 11:00:14,369 DEBUG [http-nio-6859-exec-1 url: /rest/jiraanywhere/1.0/jira/renderTable; user: admin] [org.apache.http.wire] wire http-outgoing-11922 >> \\\"GET /j8226/sr/jira.issueviews:searchrequest-xml/temp/SearchRequest.xml?tempMax=20&returnMax=true&jqlQuery=project+%3D+MYS+AND+%22Epic+Name%22+%7E%22Test+Epic+Name%22+order+by+%22assignee%22+ASC%2CEpic+Name&field=issuekey&field=summary&field=issuetype&field=created&field=updated&field=duedate&field=assignee&field=reporter&field=priority&field=status&field=resolution&field=link&field=type&xoauth_requestor_id=admin HTTP/1.1[\\\\r][\\\\n]\\\"\r\n[...]\r\n2024-06-24 11:00:14,388 DEBUG [http-nio-6859-exec-1 url: /rest/jiraanywhere/1.0/jira/renderTable; user: admin] [org.apache.http.wire] wire http-outgoing-11922 << \\\"<!doctype html><html lang=\\\"en\\\"><head><title>HTTP Status 400 [0xe2][0x80][0x93] Bad Request</title><style type=\\\"text/css\\\">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}</style></head><body><h1>HTTP Status 400 [0xe2][0x80][0x93] Bad Request</h1><hr class=\\\"line\\\" /><p><b>Type</b> Status Report</p><p><b>Message</b> Error in the JQL Query: Expecting either &#39;ASC&#39; or &#39;DESC&#39; but got &#39;Name&#39;. (line 1, character 78)</p><p><b>Description</b> The server cannot or will not process the request due to something that is perceived to be a client error (e.g., malformed request syntax, invalid request message framing, or deceptive request routing).</p><hr class=\\\"line\\\" /><h3>Apache Tomcat/8.5.81</h3></body></html>\\\"\r\n2024-06-24 11:00:14,388 DEBUG [http-nio-6859-exec-1 url: /rest/jiraanywhere/1.0/jira/renderTable; user: admin] [org.apache.http.headers] onResponseReceived http-outgoing-11922 << HTTP/1.1 400 \r\n2024-06-24 11:00:14,388 DEBUG [http-nio-6859-exec-1 url: /rest/jiraanywhere/1.0/jira/renderTable; user: admin] [org.apache.http.headers] onResponseReceived http-outgoing-11922 << X-AREQUESTID: 660x427x1\r\n\r\n[...]\r\n{code}\r\n ** (i) We can see the JQL performed after the Sort and if we decode it it gives us *project = MYS AND \"Epic Name\" ~\"Test Epic Name\" order by \"assignee\" ASC,Epic Name*\r\n ** (i) We can see the details of the Error getting picked as well and Jira responds as HTTP 400 with the following error:\r\n{quote}Error in the JQL Query: Expecting either 'ASC' or 'DESC' but got 'Name'. (line 1, character 78)\r\n{quote}\r\n* Now if We use Single Quote in the *Order By* that is JQL *project = MYS AND \"Epic Name\" ~\"Test Epic Name\" order by 'Epic Name'* and attempt to Sort by Assignee, it's working well and the sort operation is working (/)\r\n*** Checking the backend logs with HTTP Debug enabled in Confluence we see how the JQL is different with the GET HTTP Request executed below\r\n{code:title=atlassian-confluence.log}\r\n[...]\r\n2024-06-24 11:21:00,244 DEBUG [http-nio-6859-exec-2 url: /rest/jiraanywhere/1.0/jira/renderTable; user: admin] [org.apache.http.headers] onRequestSubmitted http-outgoing-11999 >> GET /j8226/sr/jira.issueviews:searchrequest-xml/temp/SearchRequest.xml?tempMax=20&returnMax=true&jqlQuery=project+%3D+MYS+AND+%22Epic+Name%22+%7E%22Test+Epic+Name%22+order+by+%22assignee%22+ASC%2C%27Epic+Name%27&field=issuekey&field=summary&field=issuetype&field=created&field=updated&field=duedate&field=assignee&field=reporter&field=priority&field=status&field=resolution&field=link&field=type&xoauth_requestor_id=admin HTTP/1.1\r\n[...]\r\n{code}\r\n** Decoded JQL is *project = MYS AND \"Epic Name\" ~\"Test Epic Name\" order by \"assignee\" ASC,'Epic Name'*\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i45rxz:","customfield_14734":"1|i45s47:","customfield_10651":null,"customfield_14731":"1|i44ly4:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i45s3z:","customfield_12830":null,"summary":"Sorting a Jira Issue Macro with a Filter/JQL Query containing an ORDER BY Clause can fail ","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1651069","self":"https://jira.atlassian.com/rest/api/latest/issue/1651069","key":"JRASERVER-71654","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.05,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":13.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43398","id":"43398","name":"JQL","description":"Issues related to JQL, except those related purely to the search element of JQL; 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Problem definition\r\n'membersOf' function does not properly support \"WAS IN\" and other keywords.\r\n\r\nUsing function 'membersOf' throws error when using 'assignee was in' clause, likely due to inactive users. Although the JQL function does usually give results with active users and \"WAS IN\" keyword, these keywords are not supported to use with this function and there is no guarantee that it will work properly.\r\n\r\nApplying the JQL query returns the following error:\r\n{code}\r\nA value provided by the function 'membersOf' is invalid for the field 'assignee'.\r\n{code}\r\n !image-2020-10-07-13-36-41-148.png|thumbnail! \r\n\r\nh3. Suggested resolution\r\nImplement proper support for \"WAS IN\" and other keywords listed on [Advanced searching \\- functions reference \\- Jira \\- Atlassian documentation \\-  membersOf()|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-functions-reference-939938746.html#Advancedsearching-functionsreference-membersOfmembersOf()] documentation page, that are currently listed as unsupported. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2ewon:","customfield_10651":null,"customfield_14734":"1|i2ewv3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2ehuv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2ewuv:","customfield_10653":null,"customfield_10401":null,"summary":"Using function 'membersOf' throws error when using 'assignee was in' clause likely due to inactive 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 *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-35449].\n  {panel}\n\nWhen I try to translate the descriptions of my custom fields I'm getting into a conflict with the description in the field configurations for those custom fields.\r\n\r\nIf I clear the description in the field configuration it refills automatically with the translation of the custom field (in the language of the the current admin user profile).\r\n\r\nIf I now change my profile language the translation of the Custom Field itself works fine. But the translation of the custom field description does not work. It is overwritten by the description of the field configuration (which before had been automatically refilled with the translation of the other language).\r\n\r\n{panel}\r\nh4. Findings\r\nThe description for custom field does not translate if you are upgrading from previous version of JIRA. Any newly created custom field will have the description translated properly. \r\n\r\nh5. Test case:\r\n# Create a custom field on JIRA 4.2.1 and add description.\r\n# Upgrade to JIRA 6.1.4 (note that translation of custom field was introduced in JIRA 6. See [here|https://jira.atlassian.com/browse/TRANS-69?focusedCommentId=473485&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-473485]\r\n# Translate the custom field prior to the upgrade, assume it's Japanese\r\n# Change Default Language to Japanese. (result: description of the custom field will not be translated)\r\n# As a comparison, create a new custom field after the upgrade and perform step 3 & 4. You will now see that the description is translated as well\r\n{panel}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxb7rb:","customfield_14734":"1|hx845r:","customfield_10651":null,"customfield_14731":"1|hxeyrr:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hx9e8v:","customfield_12830":null,"customfield_10401":null,"summary":"Translation of Custom Field 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a Jira Administrator I'd like to have support for rotation of internal application credentials","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-72198/watchers","watchCount":11,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2021-03-08T18:38:19.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i2rt6f:","updated":"2026-07-11T08:16:04.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Definition\r\nExternal applications integrated to Jira through Application Links can make calls on-behalf of users when authorized to, making use of [OAuth tokens|https://developer.atlassian.com/server/jira/platform/oauth/].\r\n\r\nThe access token persists for 5 years, unless it is revoked.\r\nRevoking an OAuth access token is an action that can be performed solely by the user who owns this token, which is described in [Allowing OAuth access|https://confluence.atlassian.com/jiracoreserver/allowing-oauth-access-939937946.html].\r\n\r\nWhen an user is inactivated (disabled), their OAuth tokens aren't revoked by default.\r\nAlthough requests made with this token won't get through the application permissions (authorization validation), it would be good to have them deleted.\r\n\r\nh3. Suggested Solution\r\nWhen users are disabled, revoke/delete all of their OAuth access tokens.\r\n \r\nh3. Workaround \r\n# Identify the OAuth tokens associated to inactive users.\r\n{code:sql}\r\nselect au.lower_user_name, ot.token\r\nfrom oauthsptoken ot\r\njoin app_user au on au.user_key=ot.username\r\njoin cwd_user cu on cu.id=au.id\r\nwhere cu.active = 0\r\nand ot.token_type='ACCESS'\r\n;\r\n{code}\r\n# Delete OAuth tokens associated to inactive users.\r\n{code:sql}\r\nDELETE FROM oauthsptoken\r\nWHERE ID IN (\r\n\tselect ot.id\r\n\tfrom oauthsptoken ot\r\n\tjoin app_user au on au.user_key=ot.username\r\n\tjoin cwd_user cu on cu.id=au.id\r\n\twhere cu.active = 0\r\n\tand ot.token_type='ACCESS'\r\n);\r\n{code}\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2rt13:","customfield_10651":null,"customfield_14734":"1|i2rt7j:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2r9vb:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2rt7b:","customfield_10653":null,"customfield_10401":null,"summary":"As a Jira administrator I would like that OAuth tokens are removed when a user is disabled 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or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"324935","self":"https://jira.atlassian.com/rest/api/2/issueLink/324935","outwardIssue":{"id":"771416","key":"JRACLOUD-41293","self":"https://jira.atlassian.com/rest/api/2/issue/771416","fields":{"summary":"Links from JIRA Use Relative URLs for Activity Stream","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by 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problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-41293/watchers","watchCount":91,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2014-12-17T17:31:33.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12831","value":"25%","id":"12831","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxlcdj:","updated":"2026-07-11T07:47:48.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-41293].\r\n  {panel}\r\n\r\nLinks from JIRA in Activity Stream/Gadgets (this includes other Atlassian products like Confluence) always use relative URLs (/foo/bar) instead of absolute URLs (http://www.example.com/foo/bar). When a user in a different application (Confluence) clicks a link in the Activity Stream/Gadgets generated by JIRA it will give them a 404 not found error (since it will try to load the relative URL in the Confluence base URL).\r\n\r\nh3. Reproduction steps:\r\n# Install JIRA and Confluence (tested with JIRA 6.2.2, 6.3.12, 7.11.2 and Confluence 5.5.3, 5.6.5,6.10.2)\r\n# Setup an Application Link between the two\r\n# Subscribe to JIRA gadgets in Confluence\r\n** This allows you to use the JIRA activity stream gadget\r\n# Create test data in JIRA\r\n# Create a page in Confluence with the JIRA activity stream\r\n# Click the JIRA links that are shown in the stream\r\n\r\nh3. Expected behavior\r\nClick the link takes you to the item in JIRA\r\n\r\nh3. Actual behavior\r\nThe standard Confluence Page not found error or a blank page\r\n\r\nh3. Screenshot\r\nThe following screenshot shows the relative link in the JIRA activity stream, and what happens when you click the link in an Activity Stream in Confluence:\r\n!activity_stream.png|thumbnail!!failed_link.png|thumbnail!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxlmzr:","customfield_14734":"1|hxlce7:","customfield_10651":null,"customfield_14731":"1|hxoli7:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxlcdz:","customfield_12830":null,"customfield_10401":null,"summary":"Links from JIRA Use Relative URLs for Activity 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Picker Search capped at 100 users","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"539148","self":"https://jira.atlassian.com/rest/api/2/issueLink/539148","outwardIssue":{"id":"2062304","key":"JRASERVER-78520","self":"https://jira.atlassian.com/rest/api/2/issue/2062304","fields":{"summary":"Executing a search request on the /rest/api/2/user/search endpoint with startAt and maxResults parameters has a result of returning a maximum of 100 users and failing to paginate beyond the first 100 users","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"539147","self":"https://jira.atlassian.com/rest/api/2/issueLink/539147","outwardIssue":{"id":"2068843","key":"JRASERVER-78660","self":"https://jira.atlassian.com/rest/api/2/issue/2068843","fields":{"summary":"Enhance Jira 10's User Search Endpoint to Return more than 100 Results","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43390","id":"43390","name":"Administration - Fields"},{"self":"https://jira.atlassian.com/rest/api/2/component/55592","id":"55592","name":"User Management - Groups "}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=3c96155be3d0","name":"3c96155be3d0","key":"JIRAUSER7294815","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7294815&avatarId=8378159","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7294815&avatarId=8378159","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7294815&avatarId=8378159","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7294815&avatarId=8378159"},"displayName":"Johnny","active":false,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=3c96155be3d0","name":"3c96155be3d0","key":"JIRAUSER7294815","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7294815&avatarId=8378159","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7294815&avatarId=8378159","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7294815&avatarId=8378159","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7294815&avatarId=8378159"},"displayName":"Johnny","active":false,"timeZone":"Australia/Sydney"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78926/votes","votes":4,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78926/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2025-07-01T06:01:25.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4f0fz:","updated":"2026-07-11T07:47:37.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"The user picker does not show more than 100 users in the group.\r\n\r\nTo replicate in Jira 10.3.3:\r\n # Create 100+ users\r\n # Create a Test Group\r\n # Add above users 100 to a group to the group\r\n # Navigate to a User picker, Either by\r\n ## ⚙ > User Management > Groups > Edit Members of a Group and click the Select User(s) Icon\r\n ## ⚙ > Issue > Custom fields > Add custom field > User picker > Assign to a screen and access via the screen.\r\n # On the User Picker pop up, it will only show 100 users despite having more than 100 users in the group.\r\n\r\n*Customer Impact*\r\nThis will prevent Jira admins who rely on the user picker to browse and add certain users via the user picker\r\n\r\nIn v9.4.3 where this appears working:\r\n!UserPicker_9_4_3.png|thumbnail!\r\n\r\nIn v10.3.3 where the problem exist\r\n!UserPicker_10.3_3.png|thumbnail!\r\n\r\nSuggestion is to restore \\ reimplement the old behaviour to allow browsing beyond 100 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Issue Summary\r\n\r\nAfter upgrading Jira from 10.3.19 to 11.3.6, the 2D Filter Statistics dashboard gadget fails to render and remains in a perpetual loading state when:\r\n * The Y-axis is configured to a field such as \"Fix Version/s (all)\"\r\n\r\n * The underlying filter returns at least one issue whose issue type's field configuration excludes that Y-axis field (e.g., a \"Story\" issue type that does not use Fix Version/s)\r\n\r\nIn Jira 10.3.x, such issues were correctly aggregated under an \"Irrelevant\" row in the gadget. In 11.3.6, the gadget REST endpoint *{{/rest/gadget/1.0/twodimensionalfilterstats/generate}}* returns HTTP 500 with a NullPointerException thrown from *TwoDimensionalStatsResource.optionallyAddIrrelevantRow()* and gadget keeps loading.\r\nh3. Steps to Reproduce\r\n # In Jira 11.3.6, create at least one custom issue type (e.g., \"Container\") and assign it a field configuration that does NOT include the \"Fix Version/s\" field.\r\n # Create at least one issue using that issue type in any project.\r\n # Create or use a saved filter whose results include at least one such issue (in addition to issues that DO use Fix Version/s).\r\n # Add a \"2D Filter Statistics\" gadget to a dashboard.\r\n # Configure the gadget with:\r\n ** Saved Filter: the filter from step 3\r\n ** X-Axis: Assignee\r\n ** Y-Axis: Fix Version/s (all)\r\n # Load/refresh the dashboard.\r\n\r\nh3. Expected Results\r\n\r\nThe gadget renders successfully and displays:\r\n * One row per Fix Version\r\n\r\n * An \"Unscheduled\" row for issues with no Fix Version assigned\r\n\r\n * An \"Irrelevant\" row for issues whose issue type field configuration does not include Fix Version/s\r\n\r\n(This is the behavior observed in Jira 10.3.19.)\r\nh3. Actual Results\r\n * The gadget shows a perpetual loading indicator and never renders (see attached screenshot)\r\n * The REST endpoint {{/rest/gadget/1.0/twodimensionalfilterstats/generate}} returns HTTP 500.\r\n * The Jira application log shows a NullPointerException originating in {{TwoDimensionalStatsResource.optionallyAddIrrelevantRow}} . Below is the stack trace\r\n{code:java}\r\n2026-05-22 15:57:11,009+0200 http-nio-8080-exec-15 url: /rest/gadget/1.0/twodimensionalfilterstats/generate; user: RM ERROR RM 957x23673x1 1wexcz6 x.x.x.x /rest/gadget/1.0/twodimensionalfilterstats/generate [o.g.jersey.server.ServerRuntime$Responder] An I/O error has occurred while writing a response message entity to the container output stream.\r\norg.glassfish.jersey.server.internal.process.MappableException: java.lang.NullPointerException: Cannot invoke \"Object.equals(Object)\" because the return value of \"com.atlassian.jira.search.aggregation.twodimensional.Statistic.value()\" is null\r\n\tat org.glassfish.jersey.server.internal.MappableExceptionWrapperInterceptor.aroundWriteTo(MappableExceptionWrapperInterceptor.java:67)\r\n\tat org.glassfish.jersey.message.internal.WriterInterceptorExecutor.proceed(WriterInterceptorExecutor.java:139)\r\n\tat org.glassfish.jersey.message.internal.MessageBodyFactory.writeTo(MessageBodyFactory.java:1116)\r\n\tat org.glassfish.jersey.server.ServerRuntime$Responder.writeResponse(ServerRuntime.java:691)\r\n\tat org.glassfish.jersey.server.ServerRuntime$Responder.processResponse(ServerRuntime.java:398)\r\n\tat org.glassfish.jersey.server.ServerRuntime$Responder.process(ServerRuntime.java:388)\r\n\tat org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:277)\r\n\tat org.glassfish.jersey.internal.Errors$1.call(Errors.java:248)\r\n\tat org.glassfish.jersey.internal.Errors$1.call(Errors.java:244)\r\n\tat org.glassfish.jersey.internal.Errors.process(Errors.java:292)\r\n\tat org.glassfish.jersey.internal.Errors.process(Errors.java:274)\r\n\tat org.glassfish.jersey.internal.Errors.process(Errors.java:244)\r\n\tat com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)\r\n\t... 3 filtered\r\n\tat com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:38)\r\n\t... 26 filtered\r\n\tat com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:27)\r\n\t... 25 filtered\r\n\tat org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:973)\r\n\tat org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:491)\r\n\tat org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:63)\r\n\tat java.base/java.lang.Thread.run(Thread.java:1583)\r\nCaused by: java.lang.NullPointerException: Cannot invoke \"Object.equals(Object)\" because the return value of \"com.atlassian.jira.search.aggregation.twodimensional.Statistic.value()\" is null\r\n\tat com.atlassian.jira.gadgets.system.TwoDimensionalStatsResource.optionallyAddIrrelevantRow(TwoDimensionalStatsResource.java:414)\r\n\tat com.atlassian.jira.gadgets.system.TwoDimensionalStatsResource.makeSubsequentRows(TwoDimensionalStatsResource.java:331)\r\n\tat com.atlassian.jira.gadgets.system.TwoDimensionalStatsResource.sendStatsUsingSearchApi(TwoDimensionalStatsResource.java:279)\r\n\tat com.atlassian.jira.gadgets.system.TwoDimensionalStatsResource.lambda$getStatsUsingSearchApi$0(TwoDimensionalStatsResource.java:224)\r\n\tat org.glassfish.jersey.message.internal.StreamingOutputProvider.writeTo(StreamingOutputProvider.java:55)\r\n\tat org.glassfish.jersey.message.internal.StreamingOutputProvider.writeTo(StreamingOutputProvider.java:37)\r\n\tat org.glassfish.jersey.message.internal.WriterInterceptorExecutor$TerminalWriterInterceptor.invokeWriteTo(WriterInterceptorExecutor.java:242)\r\n\tat org.glassfish.jersey.message.internal.WriterInterceptorExecutor$TerminalWriterInterceptor.aroundWriteTo(WriterInterceptorExecutor.java:227)\r\n\tat org.glassfish.jersey.message.internal.WriterInterceptorExecutor.proceed(WriterInterceptorExecutor.java:139)\r\n\tat org.glassfish.jersey.server.internal.JsonWithPaddingInterceptor.aroundWriteTo(JsonWithPaddingInterceptor.java:85)\r\n\tat org.glassfish.jersey.message.internal.WriterInterceptorExecutor.proceed(WriterInterceptorExecutor.java:139)\r\n\tat org.glassfish.jersey.server.internal.MappableExceptionWrapperInterceptor.aroundWriteTo(MappableExceptionWrapperInterceptor.java:61)\r\n\t... 342 more\r\n\r\n\r\n  {code}\r\n\r\nh3. Workaround\r\n * Modify the saved filter to exclude issues whose issue types do not include Fix Version/s in their field configuration (these issues will then be missing from the gadget output).\r\n * Alternatively, swap the X-Axis and Y-Axis values (put Fix Version/s on the X-Axis and Assignee on the Y-Axis) — the issue is specific to the Y-Axis handling.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4op2v:","customfield_14734":"1|i4op93:","customfield_10651":null,"customfield_14731":"1|i4niqc:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4op8v:","customfield_12830":null,"customfield_10401":null,"summary":"2D Filter Statistics gadget fails with NullPointerException if the Y-axis field isn’t in any returned issue type’s field configuration.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1087949","self":"https://jira.atlassian.com/rest/api/latest/issue/1087949","key":"JRASERVER-68433","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":47.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"378681","self":"https://jira.atlassian.com/rest/api/2/issueLink/378681","outwardIssue":{"id":"738054","key":"JRACLOUD-29924","self":"https://jira.atlassian.com/rest/api/2/issue/738054","fields":{"summary":"Bulk delete user saved filters","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being 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Morgan","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=029f310d005f","name":"029f310d005f","key":"blueth.morgan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=blueth.morgan&avatarId=3941768","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=blueth.morgan&avatarId=3941768","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=blueth.morgan&avatarId=3941768","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=blueth.morgan&avatarId=3941768"},"displayName":"Blueth Morgan","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-68433/votes","votes":380,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-68433/watchers","watchCount":152,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2018-11-13T21:43:01.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hzs3zb:","updated":"2026-07-11T07:17:19.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This suggestion is for {*}JIRA Server{*}. Using {*}JIRA Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-29924].\r\n{panel}\r\nIt will be great if there is a feature on the 'Manage filter' page, which allow user to bulk delete saved filters. Some user might have more than 100 or 1,000 saved filters, it takes too long to delete them one by one when it's not useful anymore.\r\n\r\nAlso the same feature needs to be extended to boards, dashboards where users can delete the unused dashboards, boards, filters based on certain timelines to clean up old/unused data. This will be very helpful feature.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzs433:","customfield_10651":null,"customfield_14734":"1|hzs407:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzs5xb:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzs407:","customfield_10653":null,"customfield_10401":null,"summary":"Bulk delete user saved filters, dashboards based on last accessed timelines","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1996173","self":"https://jira.atlassian.com/rest/api/latest/issue/1996173","key":"JRASERVER-76938","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":19.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"508342","self":"https://jira.atlassian.com/rest/api/2/issueLink/508342","outwardIssue":{"id":"15949","key":"JRASERVER-2997","self":"https://jira.atlassian.com/rest/api/2/issue/15949","fields":{"summary":"Provide option to show or hide empty custom fields from issue view screens","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or 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empty","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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Problem Definition:\r\n\r\nData Center customers have an expectation of availability for their server instances. Often in these large data center environments, users are programmatically created or provisioned from directory systems. However, when the license count is exceeded, users can still continually be created. This is a problem, because once the license count is exceeded the server becomes Read-Only and is no longer available for any real use. This action negates the feature of high availability, since no work can be done on it.\r\nh3. Suggested Solution:\r\n\r\nNo longer allow the creation of any new users that exceed the license limit, and keep the server from being made Read-Only.\r\nh3. 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