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 *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-34746].\r\n  {panel}\r\n\r\nh3. Summary\r\nWhen querying the {{rest/api/2/issue/issueKey}} endpoint, the {{worklog}} properly only includes the first twenty results - and this property does not support the usage of expansion or pagination, as outlined in the [REST API platform page|https://developer.atlassian.com/server/jira/platform/rest-apis/] documentation.\r\n\r\nh3. Steps to Reproduce\r\n# Create an issue with several worklog entries.\r\n# Browse to {{http://localhost:8080/rest/api/2/issue/TEST-1?expand=worklog&maxResults=40}}\r\n\r\nh3. Expected Results\r\nThe rest endpoint should return at most 40 results in the {{worklog}} section.\r\n\r\nh3. Actual Results\r\nThe REST endpoint only returns the first 20 results in chronological order.\r\n\r\nh3.Workaround\r\nUse the {{/rest/api/2/issue/<issueKey>/worklog}} endpoint to list *all* worklogs for a given issue. 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Issue Summary\r\n\r\nBy checking on the \"Show Descendents\" checkbox when adding a Children Display macro, it will display all descendents on a page. Even this behavior is described in the [Children Display macro's documentation|https://confluence.atlassian.com/conf78/children-display-macro-1021242025.html], this can be still pretty confusing when we want to control the \"Depth of Descendents\" option. Setting any value for the \"Depth of Descendents\" option is not reflect the real display when the \"Show Descendents\" option is being checked.\r\n{quote}\r\n||Parameter||Description||\r\n|Show Descendants (all)|... If true shows the complete tree of pages underneath the parent page, regardless of *Depth of Descendants*|\r\n{quote}\r\n\r\nh4. Proposal for preventing this confusion:\r\n # Rename select box \"{{Show Descendants}}\" to \"{{Show *All* Descendants}}\"\r\n # Move \"{{Depth of Descendants}}\" up so that it is right after \"{{Show *All* Descendants}}\" and when \"Show All Descendants\" is selected grey out OR better hide the \"{{Depth of Descendants}}\" field\r\n\r\n\r\nh3. Steps to Reproduce\r\n # Create a parent page and several sub-pages with different levels\r\n # Add a \"Children Display\" macro to the parent page and while adding:\r\n ## Check the \"Show Descendants\" checkbox\r\n ## Enter 1 as a value for the \"Depth of Descendants\" field \r\n\r\nh3. Expected Results\r\nOnly 1 level of descendants will be displayed on the page.\r\n\r\nh3. Actual Results\r\nAll the page tree that is residing under the parent page will be displayed on the page. This behavior leads to performance degradation or even application outages due to the bug tracked in CONFSERVER-43191 ticket.\r\n\r\nh3. 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-5338].\n  {panel}\n\nOur Confluence installation has around 150 spaces. 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space/site backup/restore Confluence could skip some records for various reasons. For e.g. record could be invalid, it's dependencies couldn't be resolved or attachment file couldn't be found. This information about skipped records is added to the atlassian-confluence.log file. When process finishes users could see in UI how many records were skipped. If user wants to check what exactly was skipped and whether they are OK with the fact that records aren't included in backup or not restored, they will need to search through the whole confluence log file to be able to find what exactly was skipped.\r\n\r\nI suggest to consider introducing additional place where this information could be stored, so user could access it without going through all logs. For e.g. it could be:\r\n\r\na) Additional file related to the job (will be deleted after 2 weeks together with the job)\r\n\r\nb) Backup/Restore service will create Confluence page which will be mentioned in job. When job is deleted this page could also be removed (we will need to have a special space for such pages)\r\n\r\n \r\nh3. Example log messages:\r\n||Class||Level||Category||Example Log Message||\r\n|{{StatisticsCollector}}|{{WARN}}|Restore / Counted|{{Restore process skipped 15 objects. To mute the full list of skipped objects, change logging to WARN for class com.atlassian.confluence.impl.backuprestore.statistics.StatisticsCollector}}|\r\n|{{StatisticsCollector}}|{{INFO}}|Restore / Counted|{{Object was skipped with a reason INVALID_FIELDS and message: Value cannot be null. Object: ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.pages.Page, originalPropertyValueMap={title=null, ...}}}}|\r\n|{{StatisticsCollector}}|{{INFO}}|Restore / Counted|{{Object was skipped with a reason PARENT_WAS_NOT_PERSISTED: ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.pages.Comment, originalPropertyValueMap={...}}}}|\r\n|{{StatisticsCollector}}|{{INFO}}|Restore / Counted|{{Object was skipped with a reason NOT_SATISFIED_DEPENDENCIES: ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.pages.Attachment, originalPropertyValueMap={...}}}}|\r\n|{{StatisticsCollector}}|{{INFO}}|Restore / Counted|{{Object was skipped with a reason SPACE_IS_NOT_ALLOWED: ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.spaces.Space, originalPropertyValueMap={...}}}}|\r\n|{{StatisticsCollector}}|{{INFO}}|Restore / Counted|{{Object was skipped with a reason PARENT_NO_LONGER_EXISTS: ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.core.ContentProperty, originalPropertyValueMap={...}}}}|\r\n|{{DatabasePersister}}|{{WARN}}|Restore / Counted|{{Object has an empty obligatory field and will be skipped. Field: HibernateField{propertyName='title', nullable=false}, Object: ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.pages.Page, ...}}}|\r\n|{{BodyContentPersister}}|{{WARN}}|Restore / Counted|{{BodyContentPersister detected invalid BodyContent(s) during import which were ignored.}}|\r\n|{{BodyContentPersister}}|{{DEBUG}}|Restore / Counted|{{Skipped BodyContent 98765 due to Failed to extract body from BodyContent}}|\r\n|{{ContentPropertiesPersister}}|{{WARN}}|Restore / Counted|{{ContentPropertiesPersister detected invalid contentProperties during import which were ignored.}}|\r\n|{{DirectoryMappingPersister}}|{{WARN}}|Restore / Counted|{{Couldn't resolve listIndex property value for directory mapping with id 98765}}|\r\n|{{InternalUserCredentialRecordPersister}}|{{WARN}}|Restore / Counted|{{Couldn't resolve listIndex property value for internal user credential record with id 98765}}|\r\n|{{HibernateEntityExistenceFilter}}|{{INFO}}|Restore / Counted|{{An object with class com.atlassian.confluence.spaces.SpaceGroup found in the input XML backup file is not known by Hibernate and will be skipped. It usually happens when the class was deprecated in previous Confluence versions. All the following objects of the same class will be skipped silently.}}|\r\n|{{ClassShouldBeExportableFilter}}|{{INFO}}|Restore / Counted|{{An object with class com.atlassian.confluence.some.OldClass found in the input XML backup file marked as NotExportable and will be skipped. It usually happens when a class was NOT marked as NotExportable in previous Confluence versions. All the following objects of the same class will be skipped silently.}}|\r\n|{{ImportedObjectV2}}|{{WARN}}|Restore / Counted|{{Unexpected imported property 'legacyField' will be skipped. Entity class 'com.atlassian.confluence.pages.Page', id '98765'.}} _(property skipped, not the whole object)_|\r\n|{{ImportedObjectV1ToV2Converter}}|{{ERROR}}|Restore / Counted|{{fromLegacyImportedObject failed, the object will be skipped: ImportedObject{class='Page', id='98765', ...}}}|\r\n|{{InvalidBandanaRecordFilter}}|{{DEBUG}}|Restore / Counted|{{Imported Bandana record was skipped because either context or key field are nulls ImportedObjectV2{id=98765, entityClass=class com.atlassian.confluence.setup.bandana.ConfluenceBandanaRecord, ...}}}|\r\n|{{XMLBackupContainerReader}}|{{DEBUG}}|Restore / Counted|{{This input object has been skipped because it had been rejected by the converter. Object: ImportedObject{class='SomeClass', id='98765', ...}}}|\r\n|{{AttachmentsPersister}}|{{WARN}}|Restore / *Not counted*|{{Cannot restore the attachment with id 98765. No entry in the zip file. Looked in attachments/11111/22222/1}}|\r\n|{{AttachmentsPersister}}|{{WARN}}|Restore / *Not counted*|{{Cannot find in database an attachment with restored id 98765}}|\r\n|{{AttachmentsPersister}}|{{WARN}}|Restore / *Not counted*|{{Cannot restore the attachment. Failed to read the stream for entry attachments/11111/22222/1.}}|\r\n|{{RestoreDao}}|{{WARN}}|Restore / *Not counted*|{{Unable to persist batch of records. Records will be inserted one by one: Duplicate entry '98765' for key 'PRIMARY'}}|\r\n|{{RestoreDao}}|{{WARN}}|Restore / *Not counted*|{{Record was not persisted to the database: could not execute statement; SQL [n/a]; constraint [PRIMARY]}}|\r\n|{{ImportedObjectsDispatcher}}|{{WARN}}|Restore / *Not counted*|{{No persisters found for the entity with class class com.atlassian.confluence.some.LegacyEntity}}|\r\n|{{EntityInfoSqlHelper}}|{{WARN}}|Restore / *Not counted*|{{Unable to parse value, null value will be used instead. Type: TimestampType, value: 2024-13-45. Exception: java.text.ParseException: Unparseable date}}|\r\n|{{EntityInfoSqlHelper}}|{{WARN}}|Restore / *Not counted*|{{Unexpected type came for parsing. Null value will be used instead. Type: SomeUnknownType, value: someValue}}|\r\n|{{EntityInfoSqlHelper}}|{{WARN}}|Restore / *Not counted*|{{Unexpected Component property type came for parsing. Null value will be used instead. Type: ComponentType, value: someValue}}|\r\n|{{DeferredUpdateRecordAction}}|{{WARN}}|Restore / *Not counted*|{{Unable to find new id for entity class class com.atlassian.confluence.spaces.Space with original id 98765. It was not found or persisted for some reasons?}}|\r\n|{{DeferredUpdateRecordAction}}|{{WARN}}|Restore / *Not counted*|{{Unable to perform update operation for entity class class com.atlassian.confluence.spaces.Space with original id 98765. The new id 11111 is found but the entity was not persisted by this moment.}}|\r\n|{{BodyContentPersister}}|{{WARN}}|Restore / *Not counted*|{{Unable to find user 'abc123def456' mentioned in the body content with id '98765'.}}|\r\n|{{BodyContentPersister}}|{{WARN}}|Restore / *Not counted*|{{Failed to extract user references from BodyContent with id 98765}}|\r\n|{{ClassExistenceValidator}}|{{INFO}}|Restore / *Not counted*|{{Unable to instantiate 'com.atlassian.confluence.some.RemovedClass' class found in the input XML backup file. It usually happens when a class was deprecated and then removed from Confluence. All following objects of the same class will be skipped silently.}}|\r\n|{{LabelFinder}}|{{WARN}}|Restore / *Not counted*|{{We found two or more similar labels. Space restore will use label with lower id (98765). Please consider removing other labels with the same name, owner and namespace}}|\r\n|{{PluginDataReader}}|{{WARN}}|Restore / *Not counted*|{{No plugin data found for module descriptor: com.example.plugin:my-module}}|\r\n|{{PluginDataReader}}|{{INFO}}|Restore / *Not counted*|{{Plugin data import will be skipped because the plugin com.example.plugin version 3.0.0 is required, and you are using 2.5.0. The backup was created with version 3.1.0.}}|\r\n|{{AbstractDatabaseDataConverter}}|{{INFO}}|Backup / Counted|{{Object was skipped with a reason INVALID_FIELDS and message: Cannot convert value 'xyz' to Long. Object: DbRawObjectData{table='CONTENT', id=98765, ...}}}|\r\n|{{XmlBackupContainerWriter}}|{{WARN}}|Backup / *Not counted*|{{Attachment with id 98765 not found in database.}}|\r\n|{{XmlBackupContainerWriter}}|{{WARN}}|Backup / *Not counted*|{{Attachment file not found. Attachment data not found for attachment ref [id=98765, ...]}}|\r\n|{{XmlBackupContainerWriter}}|{{ERROR}}|Backup / *Not counted*|{{Unexpected exception while backup up an attachment AttachmentInfo{id=98765, containerId=11111, version=1}. The file might be skipped from the backup.}}|\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3svq7:","customfield_10651":null,"customfield_14734":"1|i3svwn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3rqms:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i3svwf:","customfield_10653":null,"summary":"Add separate logging mechanism for records skipped during backup/restore","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1431823","self":"https://jira.atlassian.com/rest/api/latest/issue/1431823","key":"CONFSERVER-59054","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":10.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42807","id":"42807","name":"Content - Restrictions"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=omedeiros%40atlassian.com","name":"omedeiros@atlassian.com","key":"omedeiros@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=omedeiros%40atlassian.com&avatarId=6282493","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=omedeiros%40atlassian.com&avatarId=6282493","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=omedeiros%40atlassian.com&avatarId=6282493","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=omedeiros%40atlassian.com&avatarId=6282493"},"displayName":"Osimar M. 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Now we can send from 1 to 5 request emails to different people.\r\n We have changed the rules how email recipients are found. Now we choose them from page contributors and space admins, sort this list and send the emails to the top 5 people.\r\n{quote}\r\nHowever, and this comes from a customer's use case:\r\n{quote}the overall concern in this feature is that in some cases people who have contributed to the page, can still see the page, and have 'Restrict' or 'Admin' space permission (sorted by last edit date), might actually be the empty set when the notified admins list is set up.\r\n\r\nAnd then, because to make life simpler admin wise, we have generally granted confluence-admins (i.e. the system admins) admin permission on all the spaces and then there are the space admins that are really the content owners/managers of the space. So for space administrators who can see the page (sorted alphabetically) that set of people is combined and the 5 closest to A in the alphabet are chosen.\r\n\r\nWe would really like to prefer that people who have space admin NOT via the group of system administrators be sorted in this list above people who are system administrators.\r\n{quote}\r\nThis looks like a very solid use case and, thus, this suggestion is opened to actually focus on space admins to be the priority of the notified users when someone asks for access on a restricted 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This suggestion is for {*}Confluence Data Center{*}. Using {*}Confluence Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-9159].\r\n{panel}\r\n{panel:title=Atlassian Update - 8 February 2024|borderStyle=solid|borderColor=#6554c0|titleBGColor=#6554c0|bgColor=#eae6ff|titleColor=#ffffff}Hi everyone,\r\n\r\nThis is Kathleen from the Confluence team. Thank you for your interest in this suggestion.\r\n\r\nWe're considering this suggestion as a potential addition to our longer-term roadmap. We intend to review this request in about 12 months time, at which point we'll provide any relevant updates.\r\n\r\nFor the near future we've decided to prioritise other areas of Confluence Data Center.\r\n\r\nYou can read more about [how we prioritise what to implement here|https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html].\r\n\r\nTo learn more about our recent investments in Confluence Data Center, please check our [public roadmap|https://www.atlassian.com/roadmap/data-center?status=released&product=confluence] and our dashboards containing [recently resolved issues|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108194], and [current work and future plans|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108195].\r\n\r\nKind regards,\r\nConfluence Data Center\r\n{panel}\r\nAdd a possibility to change groupnames in Confluence\r\nh5. Workaround:\r\n\r\n[How to rename a group and preserve its permissions - Atlassian Documentation|https://confluence.atlassian.com/display/CONFKB/How+to+rename+a+group+and+preserve+its+permissions]\r\n{panel:title=Atlassian Update - March 2018|borderStyle=solid|borderColor=#3c78b5|titleBGColor=#3c78b5|bgColor=#e7f4fa}\r\nThanks for your interest in this issue.\r\n\r\nThis suggestion falls under a larger topic around user and group management which we are currently evaluating a number of popular suggestions. We will provide a further update in a few months time.\r\n\r\nIf you could help us understand how you intent to use this would be great.. e.g. only local groups, supporting renamed groups in LDAP, updating groups in LDAP, etc?\r\n\r\nCheers,\r\n\r\nAdam Barnes - Confluence Product Management\r\n{panel}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwl333:","customfield_10651":null,"customfield_14734":"1|hwhg87:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwgi6f:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwkl7b:","customfield_10653":null,"summary":"Enable changing 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-6673].\n  {panel}\n\nThe Sun JDK zip API fails when trying to open zip files larger than 2 GB. 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Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-30644].\r\n{panel}\r\nh3. Problem Definition\r\n\r\nThe space owner, cannot manager users watching all blog posts in their space.\r\n\r\nSpace owner can only manage watchers of specific pages/blog posts in that space.\r\n\r\nMany users only watch the blog for keeping up with the news in the space and not the actual content.\r\n\r\nExample:\r\n We have a JIRA space in our Confluence instance. This space contains all system and operational documentation of our JIRA instance. Information not so interesting to the organization. However, the blog in the JIRA space is used for information about upgrades, new features, downtime etc. This is very interesting to the users. Therefore the users only watch the blog of the space and not the space itself. \r\nh3. 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We’re instead focusing on bringing you a new search experience, and are investigating improvements to permissions.\r\n\r\nFor more context on this, take a read of the Community blog: [A renewed approach to highly voted Server suggestions for Jira and Confluence|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nIn the meantime, we suggest taking a look at the [Better Blogs for Confluence add-on|https://marketplace.atlassian.com/plugins/com.arijea.plugins.betterblogs/server/reviews].\r\n\r\nBest\r\n Jenny Millman | Product Manager - Confluence Server\r\n{panel}\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxa15r:","customfield_10651":null,"customfield_14734":"1|hx6vfj:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxdwcn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx80b3:","customfield_10653":null,"summary":"Add possibility to manage blog watchers","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"848572","self":"https://jira.atlassian.com/rest/api/latest/issue/848572","key":"CONFSERVER-53542","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":8.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43691","id":"43691","name":"Space - 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 *NOTE:* This suggestion is for *Confluence Server*. 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-51122].\n  {panel}\n\nI have an iteration page for each iteration that's like a \"dashboard\" for that interation. I'd like to show the events for that fixed 2 week period, so it'd be great to restritc down to a date range.\n\nI'd basically want the usual month view but only showing a specific two week period","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwzplj:","customfield_10651":null,"customfield_14734":"1|hwvbaf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hx1oev:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwutyn:","customfield_10653":null,"summary":"Ability to restrict the calendar to a fixed date range","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1765000","self":"https://jira.atlassian.com/rest/api/latest/issue/1765000","key":"CONFSERVER-65899","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":15.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/93893","id":"93893","name":"7.11.0","archived":false,"released":true,"releaseDate":"2021-02-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/94806","id":"94806","name":"7.11.1","archived":false,"released":true,"releaseDate":"2021-02-18"},{"self":"https://jira.atlassian.com/rest/api/2/version/94721","id":"94721","name":"7.11.2","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/95092","id":"95092","name":"7.11.3","archived":false,"released":true,"releaseDate":"2021-05-17"},{"self":"https://jira.atlassian.com/rest/api/2/version/94703","id":"94703","name":"7.12.0","archived":false,"released":true,"releaseDate":"2021-04-13"},{"self":"https://jira.atlassian.com/rest/api/2/version/94893","id":"94893","name":"7.12.1","archived":false,"released":true,"releaseDate":"2021-05-18"},{"self":"https://jira.atlassian.com/rest/api/2/version/95706","id":"95706","description":"","name":"7.12.2","archived":false,"released":true,"releaseDate":"2021-06-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/96796","id":"96796","description":"","name":"7.12.4","archived":false,"released":true,"releaseDate":"2021-08-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. 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Issue Summary\r\n\r\nCrowd SSO with Confluence stopped working once Confluence upgraded or installed to 7.11.x or the latest version also Confluence running behind the Proxy server. With this configuration, Confluence sends a request to Crowd including Client IP address as a validation factor but it should go with Client IP and Proxy IP address with validation factor.\r\n\r\nFor example:- Confluence Configured to Crowd SSO and after enabling *“com.atlassian.crowd.manager.token”* at the crowd, we get below token request:\r\n{code:java}\r\nConfluence2021-05-25 15:06:08,041 http-nio-8095-exec-14 DEBUG [crowd.manager.token.RecoveryModeAwareTokenAuthenticationManager] Current Validation Factors: [ValidationFactor[remote_address=1.1.1.1]]{code}\r\nBut expected request should be like below where Proxy IP address also included:\r\n{code:java}\r\n2021-05-25 15:07:40,630 http-nio-8095-exec-10 DEBUG [crowd.manager.token.RecoveryModeAwareTokenAuthenticationManager] Current Validation Factors: [ValidationFactor[remote_address=2.2.2.2], ValidationFactor[X-Forwarded-For=1.1.1.1]]{code}\r\nHere, 1.1.1.1 is the Client IP address and 2.2.2.2 is the Proxy Ip address.\r\n\r\nAs per the investigation, this is happening because of the below tomcat valve which is added in Confluence 7.11.x version onwards:\r\n{code:java}\r\n <!-- http://tomcat.apache.org/tomcat-9.0-doc/config/valve.html#Remote_IP_Valve -->\r\n                    <Valve className=\"org.apache.catalina.valves.RemoteIpValve\" /> \r\n{code}\r\nh3. Steps to Reproduce\r\n # Upgrade or install the new Confluence version 7.11.x or 7.12.x \r\n # Run this Confluence behind the Proxy server.\r\n # Configure Confluence using Crowd SSO.\r\n # After configured the SSO, try to use Crowd SSO for Confluence for authentication.\r\n # SSO will not work for Confluence but other Atlassian Applications work properly.\r\n\r\nh3. Expected Results\r\n\r\nThe expected result should be like below where Confluence token request contains Proxy IP address including Client IP address as X-Forwarded-For:\r\n{code:java}\r\n 2021-05-25 15:07:40,630 http-nio-8095-exec-10 DEBUG [crowd.manager.token.RecoveryModeAwareTokenAuthenticationManager] Current Validation Factors: [ValidationFactor[remote_address=2.2.2.2], ValidationFactor[X-Forwarded-For=1.1.1.1]]{code}\r\nh3. Actual Results\r\n\r\nWith RemoteIpValve we can see the below request where just client IP address included in the Token request.\r\n{noformat}\r\nConfluence2021-05-25 15:06:08,041 http-nio-8095-exec-14 DEBUG [crowd.manager.token.RecoveryModeAwareTokenAuthenticationManager] Current Validation Factors: [ValidationFactor[remote_address=1.1.1.1]]\r\n{noformat}\r\nh3. Workaround\r\n\r\nTo fix this we can disable the below tomcat valve from the server.xml file:\r\n{code:java}\r\n <!-- http://tomcat.apache.org/tomcat-9.0-doc/config/valve.html#Remote_IP_Valve -->  <Valve className=\"org.apache.catalina.valves.RemoteIpValve\" /> {code}\r\nAnd if we needed x-forwarded-for value in Confluence access logging just change the AccessLogValve pattern like below:\r\n{code:java}\r\n<Valve className=\"org.apache.catalina.valves.AccessLogValve\" \r\n       directory=\"logs\" \r\n       maxDays=\"30\" \r\n       pattern=\"%t %{X-Forwarded-For}i %{X-AUSERNAME}o %I %h %r %s %Dms %b %{Referer}i %{User-Agent}i\" prefix=\"conf_access_log\" \r\n       requestAttributesEnabled=\"true\" \r\n       rotatable=\"true\" \r\n       suffix=\".log\" 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 *NOTE:* This bug report is for *Confluence Server*. 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Update - 4th June 2024|borderStyle=solid|borderColor=#6554c0|titleBGColor=#6554c0|bgColor=#eae6ff|titleColor=#ffffff}\r\nHi Everyone,\r\n\r\nThank you for your patience with this issue as we are still working on a complete solution.\r\n\r\nDuring our development, we were are able to pre-emptively release some optimisations which should help reduce the impact. This should greatly improve processing efficiency when checking many tasks on the same page.\r\n\r\nThese optimisations have been released in version 8.5.10\r\n\r\nThanks!\r\n{panel}\r\n\r\nh3. Issue Summary\r\n\r\nWhile in page view mode, each inline task interaction increments the page version by one. Whilst this is not a problem in itself, when a checkbox (for inline tasks) is marked or unmarked on a Confluence page, hibernate loads the page contents twice into two string objects.\r\n\r\nWith regular usage, inline tasks will +eventually+ cause heap pressure, resulting in potentially disruptive full-GC pauses.\r\n\r\n+Note+: If your Confluence heap is filling and full-GC and/or OOME'ing within an hour of startup, it is *not* this bug.\r\n\r\nThis is reproducible on Data Center: yes\r\nh3. Steps to Reproduce\r\n# Create a relatively large Confluence page with inline tasks included on it.\r\n# Whilst +viewing+ the page (not editing), check and uncheck boxes for inline tasks. Programmatically, CHECKED and UNCHECKED states can be issued for a page (and taskid) via the REST API to simulate user activity automatically:\r\n{code:java}\r\ncurl -D- -u user2:user2 -X POST -H \"X-Atlassian-Token: nocheck\" --data '{\"status\":\"CHECKED\",\"trigger\":\"VIEW_PAGE\"}' -H \"Content-Type: application/json\" http://localhost:8090/rest/inlinetasks/1/task/2228225/55/ {code}\r\n# Whilst monitoring heap activity (via GC logs or JMX), note the heap usage increasing with each click. The larger the page, the bigger the heap usage increase per click.  Eventually this triggers full GC and heap usage remains high.\r\n\r\nh3. Expected Results\r\n\r\nReferenced objects in the heap should not grow unbounded from the use of inline tasks.\r\nh3. Actual Results\r\n\r\n!Conf7192-heap-fullgc.png|thumbnail!|\r\n\r\nh3. Workaround\r\n\r\n\r\nCurrently there is no known workaround for this behavior. 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-34844].\n  {panel}\n\nIn JIRA, there is an option to update the SMTP timeout through the UI.  We would like to see this option in Confluence as well.  \r\n\r\nAfter logging in as and Administrator, under the 'Mail Servers' menu, select the option to 'Edit Mail Servers.'  There should be an option to set the number of milliseconds for timeout in this list.\r\n\r\nThere is a workaround, which involves updating the BANDANA Table, and can be found here: [SMTP Timeout|https://confluence.atlassian.com/display/CONFKB/How+To+Set+the+Confluence+SMTP+Timeout]\r\n\r\nThis issue relates to the following: \r\nhttps://support.atlassian.com/browse/CSP-130319\r\nhttps://jira.atlassian.com/browse/CONF-29033\r\n\r\nPlease note - When the mail settings are updated in any way, the workaround has to be re-executed.  Any changes causes the settings to revert to the default.  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 *NOTE:* This bug report is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFCLOUD-33872].\r\n  {panel}\r\nh2. Summary\r\nWhen exporting Spaces or Pages to word doc format, the links inside the exported document file are broken\r\n\r\nh2. Issue 1 in a Page Export to Word\r\nh3. Steps to Reproduce\r\n# Create a page in Confluence with a lot of contents\r\n# Create a heading in the bottom of the page and an [anchor|https://confluence.atlassian.com/confcloud/anchor-macro-724765159.html] or [link|https://confluence.atlassian.com/confcloud/insert-links-and-anchors-724764900.html#InsertLinksandAnchors-Linktoaheadingonapage] to the other heading in the top part of the page\r\n !CONFSERVER-33872-1.png|thumbnail! \r\n# Save, ensure that the link/anchor works in Confluence\r\n# Export to word\r\n\r\nh3. Expected Results\r\nThe exported page should contain working anchor links\r\n\r\nh3. Actual Results\r\nThe anchor links does not work in Word.\r\n !CONFSERVER-33872-2.png|thumbnail! \r\n \r\nh2. Issue 2 - Space Export to Word\r\n\r\n# Create a new space with a few new pages.\r\n# Insert a link macro on one of the pages and link it to one of the other pages inside the space\r\n# Export the page to word doc\r\n\r\nh3. Expected Results\r\nThe exported pages [^lalalala.doc]  should contain working links\r\n\r\nh3. Actual Results\r\nThe links does not work in Word.\r\nFor example, the link that inside the page supposed to be {{http://confluence-pc:5410/confluence/display/PDF/page1}} but shown as below instead\r\n !doc.png|thumbnail!  \r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxfx7b:","customfield_14734":"1|hxfiwv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxjezz:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxfiwn:","customfield_12830":null,"summary":"Links to pages and anchors are broken after Space/Page export to Word 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-45282].\n  {panel}\n\nh3. Problem Definition\r\nWhen users are already watching all space content and they visit a blog within the space, the *Watch this blog* button does not appear (because they are already watching). However, because the button is missing, the user is not aware that they are already watching the blog. This causes confusion for users. \r\n\r\nh3. Suggested Solution\r\nEither grey out the *Watch this blog* button so the user understands they are already watching the blog or add a new icon that says *Watching this blog* like we do with page watches (see CONF-31980 for an example). \r\n\r\nh3. Why this is important\r\nSometimes users forget which spaces they are watching. This will save users time and frustration trying to figure out why they cannot watch a blog post. \r\n\r\nh3. Workaround \r\nThere is no known workaround. 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Issue Summary\r\nThe Confluence editor is slow to load when collaborative editing is enabled\r\n\r\nThis is reproducible on Data Center: (yes)\r\n\r\nh3. Steps to Reproduce\r\n# Create a Confluence page with a large amount of content (such as a large table)\r\n# Edit the page\r\n# Observer the initial load time of the editor\r\n\r\nh3. Expected Results\r\nThe editor is loaded promptly\r\n\r\nh3. Actual Results\r\nThe page takes a prolonged time to load\r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available\r\n\r\nh3. Note to Support\r\nWhen linking to this issue, please ensure the following has been captured as part of your investigation\r\n# A HAR file of the editor page load\r\n# The browser console output associated with the HAR file/editor page load\r\n# A storage format of the page\r\n\r\n*Please do not attach files to this issue as they will be publicly visible.*","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3f9ef:","customfield_14734":"1|i3f9kv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3eflj:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3f9kn:","customfield_12830":null,"summary":"Confluence Editor is Slow to Load When Collaborative Editing is Enabled","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"348847","self":"https://jira.atlassian.com/rest/api/latest/issue/348847","key":"CONFSERVER-56375","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Confluence stores the license details in the {{confluence.cfg.xml}} file, which is stored locally on each node.\r\n\r\nWhen ever a license is installed on a node, the license details need to be distributed to each of the other nodes to be installed and stored in the {{confluence.cfg.xml}} file.\r\n\r\nPrior to Confluence 5.6, license changes were not propagated across nodes (a bug). In Confluence 5.6, license changes are propagated to other nodes using the cluster event {{InternalLicenceUpdatedEvent}}.\r\n\r\nThe problem is that if a node is not active when a license is installed, it will not receive the cluster event {{InternalLicenceUpdatedEvent}}.\r\n\r\nA more robust mechanism needs to be implemented, that handles nodes being down. Initial suggestions are:\r\n\r\n- Store the license details in the shared home directory, and not the {{confluence.cfg.xml}} file. This will require cluster locking when updating the license details. Will also need to broadcast the cluster event {{InternalLicenceUpdatedEvent}}.\r\n\r\n- Use the Journal service to propagate changes. Advantage is that the license details are still stored in the {{confluence.cfg.xml}} file. The downside is that license changes are not immediate. 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Problem\r\n\r\nMacro usage page (*General Configuration*  > *Macro Usage*) does not list the macro from the restricted page.  \r\nh3. Environment\r\n\r\n7.4.1, 8.5.14\r\nh3. Steps to Reproduce\r\n * User1 (non admin user) creates a page and restricted it (viewing and editing restriction) so no other user can access it and User1 uses some macros (default macros not the third party ) on this page. \r\n * When Admin opens Macro usage page from *General Configuration*  > *Macro Usage* they can't see the name of the macro/page (restricted page) here.\r\n\r\nh3. Expected Results\r\n\r\nExpectation is to list out the macros from restricted pages as well.\r\nh3. Actual Results\r\n\r\nMacros from restricted pages were not listed.\r\nh3. Workaround\r\n\r\n_Not available at the moment._ \r\nh3. Notes","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2lqun:","customfield_14734":"1|i2lr13:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i2laa7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2lr0v:","customfield_12830":null,"summary":"Macro usage (plugin usage) page does not show macro usage from the restricted pages","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-36235].\n  {panel}\n\nThe new inline comment functionality recently upgraded in Confluence doesn't seem to work with Excerpt Include blocks of text.\r\n\r\nAttempting to comment content that is part of an Excerpt responds with the error message\r\n{quote}\r\nWe can't add your inline comment; the section you highlighted may contain a macro or user mention. Try highlighting plain text. \r\n{quote}\r\n\r\nI'd prefer it operate so that commented selections are maintained with the text and page associated to the Excerpt block.   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Issue Summary\r\n\r\nThe character key shortcut overlaps with the (OS) Default shortcut key While applying the \"Ordered list in the \"Editor page\" of the Confluence DC webpage.\r\n\r\nOn applying the shortcut key, A new window opens on the webpage, Instead of applying the \"Ordered list\" in the editor page.\r\nh3. Steps to Reproduce\r\n # Open the page.\r\n # Navigate to the header section and activate the \"Create blank\" link.\r\n # Will be directed to the \"Editor\" page and activate the \"Page content\" edit field.\r\n # Trigger the character shortcut key \"Control+Shift+N\" to apply the ordered list.\r\n # Observe that a new window opens on the page.\r\n\r\nh3. Screen recording\r\n\r\n[^Screen Recording 2023-09-08 at 4.14.52 PM.mov]\r\nh3. Actual Result\r\n\r\nThe character key shortcut provided for applying\"ordered list/Numbered list\", the \"Control+Shift+N\" key combination overlaps with the default (OS) shortcut key, While accessing the webpage, particularly in the \"Rich Text Editor\" page.. .. While applying the shortcut key a new window opens on the page inappropriately. As a result, Screen reader and keyboard-only users, in fact, no user will benefit from this feature.\r\nh3. Expected Results\r\n\r\nThere shall be a unique character key shortcut should be provided, In this instance, The character key shortcut \"CTRL+Shift+N\" overlaps with the (OS) default shortcut key.\r\n\r\nTo solve this, Add another unique modifier key such as \"alt\" along with the current shortcut key, like \"CTRL+alt+Shift+N\" or another way like \"Ctrl+Shift+7\" and so on. \r\nh3. Workaround\r\n\r\nN/A\r\nh3. 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Issue Summary\r\n\r\nOn the \"Page History\", the \"Key\" and the changes made in the page are not announced by the screen reader.\r\nh3. Steps to Reproduce\r\n # Open Confluence Data Center homepage.\r\n # Open a page that has at least two versions containing text additions, deletions, and formatting changes. \r\n # Navigate to and activate \"More options\" button > Select \"Page History\". \r\n # Check any two versions checkbox and activate \"Compare selected versions\" button. \r\n # Using a screen reader, navigate to the \"Key\" at the top and page content which has changes.\r\n # Observe that the comparison difference for the changes made are not announced by the screen reader.\r\n\r\nh3. Screen Recording\r\n\r\n[^Screen Recording 2026-10-01 at 12.39.04 PM.mov]\r\nh3. Actual Results\r\n\r\nColors green for added line, red and strikethrough for deleted line and blue for formatting change are used to identify the comparison difference in the Key and on the main page content visually; however, these changes or updates shown on the page are not announced by the screen reader.\r\n\r\nThis will make it difficult for screen reader users to distinguish changes or updates made within the text of the page and understanding the Key.\r\nh3. Expected Results\r\n\r\nAll content changes must be programmatically determinable by assistive technologies. Screen reader users should receive clear context about what was modified without relying on visual formatting or color.\r\n\r\nIn this scenario, we can apply following changes -\r\n * Deleted text should be conveyed as deleted using semantic <del> element, or visually-hidden text like <span class=\"sr-only\"> Deleted: </span>.\r\n * Added text should be conveyed as inserted/added using semantic <ins> element, or visually-hidden text like <span class=\"sr-only\"> Added: </span>.\r\n * Formatting changes can be indicated by the visually-hidden text like <span class=\"sr-only\"> Formatting changed: </span>).\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.\r\nh3. 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Summary\r\n\r\nThe \"Test Connection\" button is greyed out on the *⚙ > Applications > Application Links* page, making it impossible to test any application link, such as:\r\n- [outgoing links used to configure Incoming/outgoing mail servers|https://confluence.atlassian.com/adminjiraserver/configure-an-outgoing-link-1115659066.html]\r\n- [outgoing links used to integrate Jira with Gitlab|https://confluence.atlassian.com/adminjiraserver/linking-gitlab-accounts-1027142272.html]\r\n\r\nh3. Note about the impacted version\r\n - Bug non replicable on Jira versions below 10.2.0\r\n - The bug was introduced in Jira 10.2.0\r\n\r\nh3. Steps to replicate\r\n # Go to the page *⚙ > Applications > Application links*\r\n # Create a new outgoing link to an external non-Atlassian application such as Microsoft, as per [Configure an outgoing link|https://confluence.atlassian.com/adminjiraserver/configure-an-outgoing-link-1115659066.html]\r\n # After saving the outgoing link configuration, try to test the new application link by using the 'Test Connection' button\r\n\r\nh3. Expected results\r\n\r\nThe button should be clickable and not greyed out.\r\nh3. Actual results\r\n\r\nThe button is greyed out:\r\n\r\n!TestConnectionGreyedOut.png|thumbnail!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4aghb:","customfield_14734":"1|i4agnj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i49a10:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4agnb:","customfield_12830":null,"customfield_10401":null,"summary":"The  \"Test Connection\" button is greyed out on the application link page","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2166572","self":"https://jira.atlassian.com/rest/api/latest/issue/2166572","key":"CONFSERVER-104531","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["internal-kickoff"],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/112000","id":"112000","name":"9.5.0","archived":false,"released":true,"releaseDate":"2025-06-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/118495","id":"118495","description":"","name":"10.2.19","archived":false,"released":true,"releaseDate":"2026-10-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9af32a41284c","name":"9af32a41284c","key":"JIRAUSER7679312","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7679312&avatarId=8776216","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7679312&avatarId=8776216","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7679312&avatarId=8776216","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7679312&avatarId=8776216"},"displayName":"Jake Lyell","active":true,"timeZone":"Australia/Sydney"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. This is because it’s more severe or pervasive than other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Short Term Backlog","id":"12074","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42860","id":"42860","name":"Search - Indexing"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":41.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=btan%40atlassian.com","name":"btan@atlassian.com","key":"btan@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=btan%40atlassian.com&avatarId=5821225","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=btan%40atlassian.com&avatarId=5821225","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=btan%40atlassian.com&avatarId=5821225","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=btan%40atlassian.com&avatarId=5821225"},"displayName":"Damien Tan","active":true,"timeZone":"Asia/Kuala_Lumpur"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=btan%40atlassian.com","name":"btan@atlassian.com","key":"btan@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=btan%40atlassian.com&avatarId=5821225","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=btan%40atlassian.com&avatarId=5821225","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=btan%40atlassian.com&avatarId=5821225","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=btan%40atlassian.com&avatarId=5821225"},"displayName":"Damien Tan","active":true,"timeZone":"Asia/Kuala_Lumpur"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104531/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104531/watchers","watchCount":7,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-10-27T02:21:26.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4rwj3:","updated":"2026-11-03T11:43:14.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nConfluence 10.2.x, instances running on Microsoft SQL Server may experience High Database CPU Usage during background indexing tasks.\r\nThis stems from the HQL query in {{ContentEntityObjectHibernateDao.getAllModifiers}}, which is used during index flushing.\r\n\r\nThe SQL Query simialr to below will be observed to consume high CPU on the Database:\r\n{code:sql}\r\nselect ... \r\nfrom CONTENT contentent0_ \r\ninner join user_mapping confluence1_ on contentent0_.LASTMODIFIER=confluence1_.user_key \r\nwhere (\r\n\tcontentent0_.PREVVER in ( @P0, @P1, ... @P63 ) \r\n\tOR contentent0_.CONTENTID in ( @P64, @P65, ... @P127 )\r\n\t\t\t)\r\nand contentent0_.CONTENT_STATUS='current'\r\n{code}\r\n(!) The query uses an {{*OR*}} across two columns ({{PREVVER}} and {{CONTENTID}}), so SQL Server may scan the whole c_prevver_idx index. Resulting in high CPU load depending on the size of the {{*CONTENT*}} table.\r\n\r\n\r\nh3. Steps to Reproduce\r\nEnvironment: this is tested in Confluence 10.2.19. The code responsible for this SQL can impact Confluence *from 9.5.0* onwards\r\n# Run Confluence 10.2.19 on MSSQL with a large CONTENT table (eg: 15M+ rows)\r\n# Trigger an incremental reindex or wait for the IndexFlushScheduler to process a large batch of updates.\r\n#* this may happen naturally from user actions such as lots of page edits, or permission change on large page tree\r\n# Observe DB CPU usage and execution plans for the query above\r\n\r\n\r\nh3. Expected Results\r\nIndex Flushes (that runs regularly) should avoid sending SQL that causes unnecessary/expensive scans on the database table.\r\n\r\n\r\nh3. Actual Results\r\nDatabase CPU Usage spikes up during index flushes, where the SQL Query below can be observed to cost high CPU and takes a long time to complete:\r\n{code:sql}\r\nselect ... \r\nfrom CONTENT contentent0_ \r\ninner join user_mapping confluence1_ on contentent0_.LASTMODIFIER=confluence1_.user_key \r\nwhere (\r\n\tcontentent0_.PREVVER in ( @P0, @P1, ... @P63 ) \r\n\tOR contentent0_.CONTENTID in ( @P64, @P65, ... @P127 )\r\n\t)\r\nand contentent0_.CONTENT_STATUS='current'\r\n{code}\r\n(i) The number of values for both {{*IN*}} operators may not always be 64\r\n(!) The reason for high CPU mainly come from how SQL Server executes the combination of {{*PREVVER in (...) OR CONTENTID in (...)*}}, where no single index is sorted by both columns, so one index cannot find all matches with a seek\r\n\r\n\r\n\r\nThe {{Caesium}} thread that's working on Index Flush can be observed in Thread Dumps going through {{*getAllModifiers*}}\r\n{noformat}\r\n\"Caesium-1-4\" daemon prio=1 tid=0x0000000000000000 nid=0 runnable\r\n   java.lang.Thread.State: RUNNABLE\r\n\tat java.base@21.0.11/sun.nio.ch.Net.poll(Native Method)\r\n...\r\n\tat com.atlassian.confluence.internal.persistence.hibernate.ContentEntityObjectHibernateDao.getAllModifiers(ContentEntityObjectHibernateDao.java:711)\r\n...\r\n\tat com.atlassian.confluence.impl.search.v2.extractor.ContentModifiersBulkExtractor.extractAllModifiers(ContentModifiersBulkExtractor.java:74)\r\n...\r\n\tat com.atlassian.confluence.impl.search.IndexFlushScheduler.lambda$new$1(IndexFlushScheduler.java:118)\r\n{noformat}\r\n\r\n\r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rwdz:","customfield_14734":"1|i4rwk7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p5y8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rwjz:","customfield_12830":null,"summary":"High Database CPU usage on Microsoft SQL Server due to inefficient OR predicate during Index Flushes","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2165949","self":"https://jira.atlassian.com/rest/api/latest/issue/2165949","key":"JRASERVER-79569","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117901","id":"117901","name":"11.3.12","archived":false,"released":true,"releaseDate":"2026-10-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43404","id":"43404","name":"Navigation - Search"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6d163fed0910","name":"6d163fed0910","key":"JIRAUSER10062155","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10062155&avatarId=11228198","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10062155&avatarId=11228198","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10062155&avatarId=11228198","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10062155&avatarId=11228198"},"displayName":"Subodh Singh","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6d163fed0910","name":"6d163fed0910","key":"JIRAUSER10062155","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10062155&avatarId=11228198","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10062155&avatarId=11228198","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10062155&avatarId=11228198","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10062155&avatarId=11228198"},"displayName":"Subodh Singh","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79569/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79569/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-10-19T15:25:12.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4rt3b:","updated":"2026-11-03T11:01:18.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIn the Issue Navigator (Basic Search mode), typing into the *Labels* dropdown filter to search for existing labels containing the {{#}} character (e.g., {{{}team#PAO{}}}, {{{}team#reboot{}}}, or {{{}#abc{}}}) fails to return matches and displays \"No Matches\", preventing users from selecting the label.\r\nh3. Steps to Reproduce\r\n\r\n1. Create an issue and add a label containing {{#}} (e.g., {{team#PAO}} or {{{}#abc{}}}).\r\n\r\n2. Navigate to *Issues > Search for issues* in *Basic* mode.\r\n\r\n3. Open the *Labels* search dropdown (add it via *More* if not visible).\r\n\r\n4. Type {{team#}} (or {{{}#a{}}}) into the search field inside the dropdown.\r\nh3. Expected Results\r\n\r\nThe dropdown filters and displays matching labels (e.g., {{{}team#PAO{}}}) so they can be selected.\r\nh3. Actual Results\r\n\r\nThe dropdown displays {*}\"No Matches\"{*}, even though the label exists on issues in the instance and appears in the initial unsearched list.\r\n\r\n!test_searching_error-1.png!\r\nh3. Workaround\r\n\r\nSwitch to *Advanced Search (JQL)* and query the label directly enclosed in double quotes:\r\n{{labels = \"team#PAO\"}}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rsy7:","customfield_14734":"1|i4rt4f:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qmkc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rt47:","customfield_12830":null,"customfield_10401":null,"summary":"Autosuggestion for labels containing # does not work in Basic Search in Jira 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Issue Summary\r\nBulk issue migration causes Jira to crash due to the OOM error.\r\n\r\nh3. Steps to Reproduce\r\nBulk move issues via calling */secure/views/bulkedit/BulkMigrateDetails.jspa*\r\n\r\nh3. Expected Results\r\nThe bulk migration should finish without any problem.\r\n\r\nh3. Actual Results\r\nThe thread consumes a lot of memory and Jira crashes due to the OOM error:\r\n !Screenshot 2022-10-13 at 12.51.19.png|thumbnail! \r\n !Screenshot 2022-10-13 at 13.09.13.png|thumbnail! \r\n\r\nh3. Workaround\r\nThe workaround will be added once it's available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3jjbb:","customfield_14734":"1|i3jjhr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3ik9z:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3jjhj:","customfield_12830":null,"customfield_10401":null,"summary":"OOM Error is thrown during Bulk 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fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":"* Ensure the same contents are actually purged from the DB (just query the table)\r\n * Do performance testing to verify the fix scales as well as the previous solution (see this report on the original 9.2 PR [here|https://bitbucket.org/atlassian/confluence-dc/pull-requests/52486])\r\n\r\nTesting on LTS releases after merge:\r\n * [9.2] Normal{_}*{_} purge works (/)\r\n * [9.2] Purge with orphans works (/)\r\n * [10.2] Normal{_}*{_} purge works (/)\r\n * [10.2] Purge with orphans works (/)\r\n * [11.0] Normal{_}*{_} purge works (/)\r\n * [11.0] Purge with orphans works (/)\r\n\r\n_* no orphaned custom content or 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Issue Summary\r\n\r\nCustom content type with no pageid  with status deleted won't be able to purge all.\r\n\r\n \r\n\r\nThis issue will happens when:\r\n # custom contents are created *without pageId* and are *trashed*\r\n # click `Purge All` button on `Content tool` of a space \r\n\r\nConfluence has a specific logic to skip contained content who has no container when purge all trashes of a space, which is the root cause as these contents are filter out as trashes to be deleted but then are skipped (by above logic) during this process, result in:\r\n # purge all will run indefinitely as there is always trashes left to delete but can not be deleted\r\n # potential issue of pages being purged during this period instead of remaining in the Trash, so wont be able to restore\r\n\r\n \r\n\r\nNotice: Confluence retention rule related trash remove functionality is *NOT* affected by this bug as it uses another block of logic. \r\n\r\n \r\nh3. Steps to Reproduce\r\n # Create a space\r\n # Create a space with custom content type with status delete and pageid is null\r\n # Go to Space/Trash and purge all, the job will run forever\r\n\r\nh3. Expected Results\r\n\r\nThese custom content will be remove and purge all finish the job\r\nh3. Actual Results\r\n\r\nno exception but the task run forever.\r\nh3. 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Issue Summary\r\n\r\nIn Kubernetes 1.21, the [BoundServiceAccountVolume|https://kubernetes.io/docs/reference/access-authn-authz/service-accounts-admin/]  was enabled by default. This introduced time-bound service account tokens (replacing the legacy behavior where tokens never expired).\r\n\r\nConfluence DC nutcluster kubernetes client does not re-read tokens once they are refreshed.\r\nh3. Steps to Reproduce\r\n # Setup Confluence DC on Kubernetes 1.21 or above\r\n # Deploy Confluence Data Center 10.2.x on Amazon EKS using the default Helm chart configuration (which uses projected service-account tokens).\r\n # Wait for the service token to be expired and refreshed by the kubelet\r\n\r\n \r\nh3. Expected Results\r\n\r\nConfluence nutcluster kubernetes client automatically reads this new token file.\r\nh3. Actual Results\r\n\r\nConfluence nutcluster kubernetes client stops authenticating to the Kubernetes API once the token is refreshed. From then on, the oldest cluster member logs the error below until the pod is restarted:\r\n{noformat}\r\nERROR [...] [atlassian.nutcluster.kubernetes.KubernetesClient] Kubernetes API authorization failure, please check your 'api-token' property\r\n{noformat}\r\nh3. Workaround\r\n\r\na long-lived ServiceAccount token in {{HAZELCAST_KUBERNETES_API_TOKEN}} *plus* {{{}ATL_ALLOWLIST_SENSITIVE_ENV_VARS=HAZELCAST_KUBERNETES_API_TOKEN{}}}, on every clustered container. Without the allowlist, the image removes the variable at startup.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ri0n:","customfield_14734":"1|i4ri6v:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qbms:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ri6n:","customfield_12830":null,"summary":"Confluence DC does not reload rotated Kubernetes projected service-account tokens","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2164641","self":"https://jira.atlassian.com/rest/api/latest/issue/2164641","key":"CONFSERVER-104497","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/119090","id":"119090","description":"","name":"10.2.20","archived":false,"released":true,"releaseDate":"2026-11-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/119092","id":"119092","description":"","name":"11.0.1","archived":false,"released":true,"releaseDate":"2026-11-03"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nIn Confluence Data Center 10.2.x, opening any archived email in a space's Mail Archive fails with *\"System Error: A system error has occurred — our apologies!\" (HTTP 500)* if the space has a mail account configured.\r\n\r\nThe page tries to find the previous and next emails in the space. That lookup ({{{}DefaultMailContentManager.getFirstMailBefore(){}}}, called from {{{}ViewMailAction.getPreviousMail(){}}}) returns *any* CUSTOM content object in the space, not only mail objects. In 10.x, a space's mail accounts are saved as a space content property, {{{}atlassian.confluence.space.mailaccounts{}}}. That property is also a CUSTOM content object in the same space, so the lookup returns it. {{ContentBackedMail}} then rejects it with an {{{}IllegalArgumentException{}}}, and the page fails to render.\r\n\r\n*Affects version:* Confluence Data Center 10.2.x ( tested on 10.2.15 , 10.2.18, component: Mail Archiving, which is a bundled plugin)\r\nh3. Steps to Reproduce\r\n # Create a space (for example, key {{{}TEST{}}}).\r\n # Add a mail account to the space: go to *Space tools → Mail → Mail Accounts → Add mail account* (for example, POP, host {{{}mail{}}}, port {{{}3110{}}}) and save it.\r\n # Add some emails to the archive. Either let the account fetch mail, or go to *Space tools → Mail → Import mbox* and import a small mbox file, for example: ( attached the mbox file)\r\n\r\n{code:java}\r\nFrom webform@lab.local Wed Sep 30 11:00:00 2026 From: webform@lab.local To: support@lab.local Subject: WF:: Repro mail 1 Message-ID: <repro-1@webform.lab.local> Date: Wed, 30 Sep 2026 11:00:00 +0000 Content-Type: text/plain; charset=UTF-8 Repro body 1{code}\r\n4. Go to *Space → Mail* ({{{}<base-url>/mail/archive/viewmailarchive.action?key=TEST{}}}).\r\n\r\n5. Click any email.\r\nh3. Expected Results\r\n\r\nThe archived email opens normally.\r\nh3. Actual Results\r\n\r\nThe page fails with *HTTP 500 – \"System Error: A system error has occurred — our apologies!\"* Every email in the space is affected, because the lookup picks up the mail-accounts object as the \"previous\" (or \"next\") item.\r\n\r\nThe below exception is thrown in the {{atlassian-confluence.log}} file:\r\n{code:java}\r\nERROR [http-nio-8090-exec-6] [apache.struts2.dispatcher.DefaultDispatcherErrorHandler] sendErrorResponse Exception occurred during processing request: Error rendering template for decorator root  -- url: /confluence/display/TEST/mail/1638404 | userName: admin | traceId: c26e17db66324b4b ... Caused by: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getPreviousMail' in class com.atlassian.confluence.mail.archive.actions.ViewMailAction threw exception java.lang.IllegalArgumentException: Object [com.atlassian.confluence.plugins.confluence-content-property-storage:content-property] custom: atlassian.confluence.space.mailaccounts v.1 (1638401) is not a Mail content object. ... Caused by: java.lang.IllegalArgumentException: Object [com.atlassian.confluence.plugins.confluence-content-property-storage:content-property] custom: atlassian.confluence.space.mailaccounts v.1 (1638401) is not a Mail content object.  at com.atlassian.confluence.mail.archive.content.ContentBackedMail.<init>(ContentBackedMail.java:53)  at com.atlassian.confluence.mail.archive.content.ContentBackedMail.newInstance(ContentBackedMail.java:48)  at com.atlassian.confluence.mail.archive.content.DefaultMailContentManager.getFirstMailBefore(DefaultMailContentManager.java:66)  at com.atlassian.confluence.mail.archive.actions.ViewMailAction.getPreviousMail(ViewMailAction.java:65)  {code}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. 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Issue Summary\r\n\r\nThis is reproducible on Data Center: yes\r\n\r\nWhen mail notifications cannot be delivered, they are accumulated in the mail ErrorQueue causing eventually an OutOfMemory situation. \r\nh3. Steps to Reproduce\r\n # Create 4-5 users in Confluence, providing a valid mail address\r\n # Login as each one of the user created, browse to *User Profile > Settings > Emails* and enable \"{*}Subscribe to daily updates{*}\"\r\n # Login as a Confluence administrator and browse to *General Configuration* > {*}Mail server{*}.\r\n ** *Add* a new SMTP Mail Server\r\n ** Validate that you can *send a test mail* to each of the users mails created earlier, and the mail is received in their inbox. \r\n # Create ~5000 new empty pages in Confluence, this will generate a mail about \"{*}daily updates{*}\" of approximately *~10MBs each*\r\n # Browse to {*}General Configuration > Scheduled Jobs{*}, search *Email Daily Reports* and click on *Edit* to set a new cron schedule.\r\n ** For example \"{*}0 * * * * ?{*}\" will run this job every single minute.  \r\n # Confirm that the users receive a mail on their inbox with a subject \"{_}Confluence changes in the last 24 hours{_}\" \r\n # Now, shutdown the mail server so the mails can't be delivered and they are moved to the Mail ErrorQueue. \r\n\r\n{panel:bgColor=#f3ffff}\r\n(i) The *Email Daily Reports* has been used for reproducing this issue, but any other kind of mail and notifications could trigger a similar situation.\r\n{panel}\r\nh3. Expected Results\r\n\r\nConfluence keeps running as usual, without impact. The mails on the ErrorQueue are not kept permanently loaded in the memory.\r\nh3. Actual Results\r\n\r\nEventually, if enough mails get accumulated in the ErrorQueue, due to their size or the amount of mails (or a combination of both), an {{OutOfMemoryError}} is thrown in the {{atlassian-confluence.log}} file:\r\n{noformat}\r\n2023-06-07 16:00:07,837 ERROR [Caesium-1-1] [scheduler.caesium.impl.SchedulerQueueWorker] executeJob Unhandled exception thrown by job QueuedJob[jobId=DailyReportJob,deadline=1686153580000]\r\njava.lang.OutOfMemoryError: Java heap space\r\n        at java.base/java.util.Arrays.copyOfRange(Arrays.java:4030)\r\n        at java.base/java.lang.StringUTF16.newString(StringUTF16.java:1025)\r\n        at java.base/java.lang.StringBuilder.toString(StringBuilder.java:453)\r\n        at org.jsoup.internal.StringUtil.releaseBuilder(StringUtil.java:367)\r\n        at org.jsoup.nodes.Element.html(Element.java:1721)\r\n        at org.jsoup.nodes.Document.outerHtml(Document.java:277)\r\n        at com.atlassian.botocss.Botocss.inject(Botocss.java:145)\r\n        at com.atlassian.confluence.mail.BotocssMailContentProcessor.process(BotocssMailContentProcessor.java:54)\r\n        at com.atlassian.confluence.mail.DefaultMailContentProcessor.process(DefaultMailContentProcessor.java:21)\r\n        at com.atlassian.confluence.mail.template.AbstractMailNotificationQueueItem.transformForEmail(AbstractMailNotificationQueueItem.java:256)\r\n        at com.atlassian.confluence.mail.template.AbstractMailNotificationQueueItem.preRenderBody(AbstractMailNotificationQueueItem.java:200)\r\n        at com.atlassian.confluence.mail.template.PreRenderedMailNotificationQueueItem$Builder.render(PreRenderedMailNotificationQueueItem.java:393)\r\n        at com.atlassian.confluence.mail.jobs.DefaultDailyReportManager.queueDailyReportEmail(DefaultDailyReportManager.java:146)\r\n        at com.atlassian.confluence.mail.jobs.DefaultDailyReportManager.generateDailyReports(DefaultDailyReportManager.java:110)\r\n...\r\n...\r\n{noformat}\r\nIf collected a HeapDump, you will observe there is one instance of {{com.atlassian.core.task.ErrorQueuedTaskQueue}} occupying most part of the memory.\r\n\r\n !HeapDump_screenshot.png|thumbnail! \r\n\r\nIf you analyse further, you will see there are dozens/hundreds of objects of type \r\n{{com.atlassian.confluence.mail.template.PreRenderedMailNotificationQueueItem}} that are holding all the data of the non-delivered mails.\r\n\r\n !Classes_screenshot.png|thumbnail! \r\n\r\nh3. Workaround\r\n+*Workaround 1)*+\r\n\r\nFix the issue related in the SMTP Mail Server that is causing the mail notifications not being delivered successfully.\r\n\r\nAs an example, this might be so simple as the mail server is temporarily down, or the mail size is higher that the _max message size_ configured in the Mail server side. \r\n+*Workaround 2)*+\r\n\r\nMonitor regularly the *ErrorQueue* in the Confluence [Mail Queue|https://confluence.atlassian.com/doc/the-mail-queue-151387.html] and *delete manually* every time that there are mails accumulated.\r\n+*Workaround 3)*+\r\n\r\nRestart 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Issue Summary\r\n\r\nPDF space export changes/encodes the page title/heading when special characters/symbols(like <>&) are present in the page title. The special characters in the title are altered into their XML-encoded form.\r\n\r\nThis is reproducible on Data Center: yes\r\nh3. Steps to Reproduce\r\n # Setup Confluence (used 8.9.2 & 8.5.10 for testing)\r\n # Create a test page with title containing special characters like <>&\r\n # Go to *Space tools* > *Export* > *PDF* > {*}Custom Export{*}{_}(Check only the page with special characters in the title){_} > *Export* > *Download PDF*\r\n # Go back to the test page and observe the title/heading\r\n\r\nh3. Expected Results\r\n\r\nThe page title should remain the same as it was prior to the PDF space export. Please find below the screenshot of the original page.\r\n\r\n!image-2024-06-06-13-52-33-772.png|width=348,height=197!  \r\nh3. Actual Results\r\n\r\nThe page title gets changed and shows encoded version of the special characters. Please find below the screenshot of altered page posy PDF space export.\r\n\r\n!image-2024-06-06-13-54-20-549.png|width=453,height=251!\r\nh3. Workaround\r\n * Manually rename the affected page after PDF space export\r\n * Set {{pdf.export.sandbox.disable}} to true. When the sandbox is disabled for PDF exports, a different code path that doesn't have the bug is used. Read the documentation below and be mindful of the implications.\r\n{quote}\r\nSet this property to true if you don't want to handle PDF exports in the [external process pool|https://confluence.atlassian.com/doc/pdf-export-in-confluence-data-center-958779100.html].\r\nWhen disabled, PDF exports will be handled in the Confluence JVM, as is the case in Confluence Server.\r\nThis property only applies to Data Center.\r\n{quote}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i438cf:","customfield_14734":"1|i438in:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i422dw:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i438if:","customfield_12830":null,"summary":"PDF space export changes the page title when special characters like <>& are present in the page 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We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":21.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2954a19bb3fc","name":"2954a19bb3fc","key":"timoey","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/f26843ad7e7f894ce76c2b4568f22eb0?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/f26843ad7e7f894ce76c2b4568f22eb0?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/f26843ad7e7f894ce76c2b4568f22eb0?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/f26843ad7e7f894ce76c2b4568f22eb0?d=mm&s=32"},"displayName":"Tim Oey","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"27438","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 6 March 2018|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for your interest in this issue.\r\n This request is considered a potential addition to our longer-term roadmap.\r\n\r\nWe'll typically review this request in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nFor the nearest future we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n * Performance and stability improvements\r\n * Archiving projects for improved performance\r\n * Optimising the use of custom fields\r\n * Improving performance of boards\r\n * Improving Jira notifications\r\n * Allowing users to edit shared filters and dashboards\r\n * Mobile app for Jira Server\r\n\r\nThere are commercial third party apps available, that may be useful in your context:\r\n * [Better Excel Plugin for Jira|https://marketplace.atlassian.com/plugins/com.midori.jira.plugin.betterexcel/server/overview]\r\n * [Active User Filter|https://marketplace.atlassian.com/plugins/cr.tin.ActiveUserFilter.active-user-filter/server/overview]\r\n * [Admin Tools for Jira|https://marketplace.atlassian.com/plugins/pl.com.tt.admintoolsforjira.AdminToolsForJira/server/overview]\r\n * [JExcel LITE - The Power of Excel in Jira|https://marketplace.atlassian.com/plugins/com.moresimp.jexcel/server/overview]\r\n\r\nYou can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\n Jira Server Product Management\r\n\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2954a19bb3fc","name":"2954a19bb3fc","key":"timoey","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/f26843ad7e7f894ce76c2b4568f22eb0?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/f26843ad7e7f894ce76c2b4568f22eb0?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/f26843ad7e7f894ce76c2b4568f22eb0?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/f26843ad7e7f894ce76c2b4568f22eb0?d=mm&s=32"},"displayName":"Tim Oey","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-23783/votes","votes":823,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-23783/watchers","watchCount":280,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2011-02-25T01:45:12.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwc7uf:","updated":"2026-11-03T08:20:07.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-23783].\r\n  {panel}\r\n\r\n\r\nFrom the Administration User Browser screen, have an \"Export List\" button/link that exports all the users that match the current filter into a .CSV or Excel file. The columns exported would match the columns currently displayed: Username, Email, Full Name, Login Details, Groups. No formatting needed, just dump the text as displayed in each table cell into a single field (including carriage returns for multi line entries like Login Details).\r\n\r\nThis would be much simpler than having to run queries to do this as described at http://confluence.atlassian.com/x/FYJyCw\r\n\r\nThe end goal is a simple way to monitor who is logging in most often (need to contact the top 50 users), who has had many recent login failures, who belongs to one group but not another, etc.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hweewv:","customfield_10651":null,"customfield_14734":"1|hwathb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwkwaf:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwib73:","customfield_10653":null,"customfield_10401":null,"summary":"Easy User Export","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2164700","self":"https://jira.atlassian.com/rest/api/latest/issue/2164700","key":"JRASERVER-79565","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\nWhen a user try to select \"Component lead\" in the \"Edit Component\" dialog, the vertical scroll bar is inoperable and thus \"Component lead\" cannot be selected.\r\n\r\nh3. Steps to Reproduce\r\n1. Create 4 or more users, such as \"user1\", \"user2\", ...\r\n2. Navigate to \"Project settings\" of a project, then select \"Components\"\r\n3. Create a component (any name and assignee settings are okay)\r\n4. Click \"...\" of the \"Actions\" column of the component, then select \"Edit\"\r\n5. In the \"Edit Component\" dialog, type \"user\" in the \"Component lead\" area. The user picker and the vertical scroll bar will be appear in the dialog\r\n6. Press and hold the mouse button on the scroll bar to scroll down\r\n\r\nh3. Expected Results\r\nThe vertical scroll bar is operable.\r\n\r\nh3. Actual Results\r\nThe vertical scroll bar disappeared.\r\n\r\nh3. Workaround\r\nNarrowing down the usernames enough that the scrollbar doesn't appear.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rrcf:","customfield_14734":"1|i4rrin:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qkyk:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rrif:","customfield_12830":null,"customfield_10401":null,"summary":"Cannot select \"Component lead\" due to the vertical scroll bar of the component edit dialog issue","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"98064","self":"https://jira.atlassian.com/rest/api/latest/issue/98064","key":"JRASERVER-19805","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"92","customfield_11435":"92","customfield_11437":"120","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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There are currently *5* total user(s) set up in JIRA, of which *6* are active and count towards your license limit.\r\n\r\nWe should probably fix the counting to only count users who exist. This could slow things down though.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hweybj:","customfield_14734":"1|hw9xhb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hwncw7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hwfm1b:","customfield_12830":null,"customfield_10401":null,"summary":"Active user count can be higher than the total number of users","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2150665","self":"https://jira.atlassian.com/rest/api/latest/issue/2150665","key":"JRASERVER-79426","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nCache replication calls {{{}CachePeer.put{}}}, {{remove}} and {{removeAll}} on a peer node over RMI. Some server-side failures return an exception graph containing a blocklisted {{java.rmi}} class. The sending node then has to unmarshal that graph, and the filter rejects it. {{sun.rmi.server.UnicastRef.invoke}} reports:\r\n\r\n{{java.rmi.UnmarshalException: Error unmarshaling return; nested exception is: java.io.InvalidClassException: filter status: REJECTED}}\r\n\r\nThe real exception object never exists, so neither the log nor the code that classifies the failure ever sees it.\r\nh3. Steps to Reproduce\r\n\r\nSuccessful replication returns {{void}} or {{{}boolean{}}}, so there is no returned object graph for the filter to inspect. {*}The defect exists only on the exception path{*}. You must make a peer return a blocklisted {{java.rmi}} exception.\r\n # Two-node Jira DC 11.1.1 or later, separate hosts, no {{ehcache.*}} keys in {{cluster.properties}} so the compiled defaults 40001/40011 apply.\r\n\r\n # Set {{-Djava.rmi.server.hostname=127.0.0.1}} on *both* nodes and restart. Each node then publishes a cache-peer stub that resolves to whoever reads it, so a cross-node call loops back to the caller, which holds no such object id and returns {{{}java.rmi.NoSuchObjectException{}}}.\r\n\r\n # Create a user on node 1, rename it, then query each node directly for the new name.\r\n\r\n # Observe logs.\r\n\r\nh3. Expected Results\r\n\r\nThe real error is shown in the logs. \r\nh3. Actual Results\r\n\r\nThe the cause is being hidden behind {{{}UnmarshalException{}}}.\r\n \r\n\r\n \r\n{code:java}\r\n2026-09-09 07:28:30,333+0000 localq-reader-21 ERROR      [c.a.j.c.distribution.localq.LocalQCacheOpReader] [LOCALQ] [VIA-INVALIDATION] Abandoning sending: LocalQCacheOp{cacheName='com.atlassian.jira.config.properties.v2.DefaultCachingApplicationPropertiesManager.allCache', action=REMOVE_ALL, key=null, value == null ? true, replicatePutsViaCopy=false, creationTimeInMillis=1788938828819} from cache replication queue: [queueId=queue_mycluster2_1_be4ee67b71729bbfa51fef35601226c5, queuePath=/var/atlassian/application-data/jira/localq/queue_mycluster2_1_be4ee67b71729bbfa51fef35601226c5], failuresCount: 10/10. Removing from queue. Error: java.rmi.UnmarshalException: Error unmarshaling return; nested exception is: \r\n    \tjava.io.InvalidClassException: filter status: REJECTED\r\ncom.atlassian.jira.cluster.distribution.localq.LocalQCacheOpSender$UnrecoverableFailure: java.rmi.UnmarshalException: Error unmarshaling return; nested exception is: \r\n\tjava.io.InvalidClassException: filter status: REJECTED\r\n\tat com.atlassian.jira.cluster.distribution.localq.rmi.LocalQCacheOpRMISender.send(LocalQCacheOpRMISender.java:90)\r\n\tat com.atlassian.jira.cluster.distribution.localq.LocalQCacheOpReader.run(LocalQCacheOpReader.java:109)\r\n\tat java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:572)\r\n\tat java.base/java.util.concurrent.FutureTask.run(FutureTask.java:317)\r\n\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)\r\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)\r\n\tat java.base/java.lang.Thread.run(Thread.java:1583)\r\nCaused by: java.rmi.UnmarshalException: Error unmarshaling return; nested exception is: \r\n\tjava.io.InvalidClassException: filter status: REJECTED\r\n\tat java.rmi/sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:274)\r\n\tat java.rmi/sun.rmi.server.UnicastRef.invoke(UnicastRef.java:166)\r\n\tat java.rmi/java.rmi.server.RemoteObjectInvocationHandler.invokeRemoteMethod(RemoteObjectInvocationHandler.java:215)\r\n\tat java.rmi/java.rmi.server.RemoteObjectInvocationHandler.invoke(RemoteObjectInvocationHandler.java:160)\r\n\tat jdk.proxy3/jdk.proxy3.$Proxy134.removeAll(Unknown Source)\r\n\tat com.atlassian.jira.cluster.distribution.localq.rmi.LocalQCacheOpRMISender.lambda$send$2(LocalQCacheOpRMISender.java:75)\r\n\tat com.atlassian.jira.cluster.distribution.localq.rmi.CachingRMICachePeerManager.withCachePeer(CachingRMICachePeerManager.java:94)\r\n\tat com.atlassian.jira.cluster.distribution.localq.rmi.LocalQCacheOpRMISender.send(LocalQCacheOpRMISender.java:65)\r\n\t... 6 more\r\nCaused by: java.io.InvalidClassException: filter status: REJECTED\r\n\tat java.base/java.io.ObjectInputStream.filterCheck(ObjectInputStream.java:1439)\r\n\tat java.base/java.io.ObjectInputStream.readNonProxyDesc(ObjectInputStream.java:2071)\r\n\tat java.base/java.io.ObjectInputStream.readClassDesc(ObjectInputStream.java:1927)\r\n\tat java.base/java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:2252)\r\n\tat java.base/java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1762)\r\n\tat java.base/java.io.ObjectInputStream.readObject(ObjectInputStream.java:540)\r\n\tat java.base/java.io.ObjectInputStream.readObject(ObjectInputStream.java:498)\r\n\tat java.rmi/sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:271)\r\n\t... 13 more {code}\r\n \r\nh3. Workaround\r\n - Currently there is no known workaround for this behavior.\r\n\r\n \r\n\r\n \r\n\r\nThis behaviour does not break the cache replication, as previous description stated.\r\nsee also: https://jira.atlassian.com/browse/JRASERVER-79524","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4p9lr:","customfield_14734":"1|i4p9rz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4o38s:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4p9rr:","customfield_12830":null,"customfield_10401":null,"summary":"The deserialization blocklist rejects server-returned java.rmi exceptions, hiding the cause behind UnmarshalException","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2079303","self":"https://jira.atlassian.com/rest/api/latest/issue/2079303","key":"CONFSERVER-99731","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/113024","id":"113024","description":"","name":"9.2.6","archived":false,"released":true,"releaseDate":"2025-06-30"},{"self":"https://jira.atlassian.com/rest/api/2/version/113025","id":"113025","description":"","name":"8.5.24","archived":false,"released":true,"releaseDate":"2025-06-30"},{"self":"https://jira.atlassian.com/rest/api/2/version/113028","id":"113028","description":"","name":"9.5.2","archived":false,"released":true,"releaseDate":"2025-06-30"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":"The monitoring job should start right after the creation of reindex job.","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["css-kw","ewt-rtb-service-operations-and-tech-entropy","internal-kickoff"],"customfield_11433":"9223372036854775807","customfield_10610":60.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110397","id":"110397","description":"","name":"7.19.30","archived":false,"released":true,"releaseDate":"2024-12-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/112198","id":"112198","name":"9.4.1","archived":false,"released":true,"releaseDate":"2025-05-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/112497","id":"112497","name":"9.2.4","archived":false,"released":true,"releaseDate":"2025-05-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/112498","id":"112498","description":"","name":"8.5.22","archived":false,"released":true,"releaseDate":"2025-05-06"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=971c305d4b2e","name":"971c305d4b2e","key":"JIRAUSER9885141","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9885141&avatarId=11036130","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9885141&avatarId=11036130","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9885141&avatarId=11036130","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9885141&avatarId=11036130"},"displayName":"Garvit Sharma","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42860","id":"42860","name":"Search - 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KW,rapidViewId=3102,sequence=7333,startDate=2025-06-09T05:00:00.000Z,state=CLOSED,synced=false]"],"aggregatetimeestimate":null,"customfield_17230":138.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=5c3a8aca27ce","name":"5c3a8aca27ce","key":"JIRAUSER4677231","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4677231&avatarId=10768127","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4677231&avatarId=10768127","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4677231&avatarId=10768127","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4677231&avatarId=10768127"},"displayName":"Mohit Sharma","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=5c3a8aca27ce","name":"5c3a8aca27ce","key":"JIRAUSER4677231","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4677231&avatarId=10768127","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4677231&avatarId=10768127","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4677231&avatarId=10768127","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4677231&avatarId=10768127"},"displayName":"Mohit Sharma","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-99731/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":"2025-07-01T07:25:08.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-99731/watchers","watchCount":25,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-05-09T08:21:35.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4dm7j:","updated":"2026-11-03T07:16:13.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIn Confluence Data Center, upon triggering a site reindex from the Confluence web interface ({_}*Administration*{_} > {_}*Content indexing*{_}), a site reindex job is created{_}.{_}\r\n\r\nThat site reindex job creates a separate background job named {{IndexRebuildMonitoring}} that:\r\n * runs every {{3}} seconds,\r\n\r\n * updates the site reindex job’s progress via {{lastRebuildingUpdate}} timestamp-values, and\r\n\r\n * the timestamp-values are written into the {{bandana}} table (row where the {{bandana key}} matches \"{{{}reindex.status{}}}\"), like this sample:\r\n||bandanaid\r\n ||bandanacontext\r\n ||bandanakey\r\n ||bandanavalue\r\n ||\r\n|{{1146893}}|{{_GLOBAL}}|*reindex.status*|{{<com.atlassian.confluence.index.status.ReIndexJob>}}\r\n{{<id>0bf078c1-0d3c-48c4-a895-fd8d201830b3</id>}}\r\n{{<startTime>2025-05-07T04:17:25.547215Z</startTime>}}\r\n{{<finishTime>2025-05-07T04:18:44.767343Z</finishTime>}}\r\n{{<stage>REBUILD_FAILED</stage>}}\r\n{{<acknowledged>true</acknowledged>}}\r\n{{<rebuildingProgress>}}\r\n{{<total>223600</total>}}\r\n{{<processed>184196</processed>}}\r\n{{</rebuildingProgress>}}\r\n*<lastRebuildingUpdate>2025-05-07T04:25:53.080182500Z</lastRebuildingUpdate>*\r\n{{<propagatingProgress>}}\r\n{{<total>1</total>}}\r\n{{<processed>0</processed>}}\r\n{{</propagatingProgress>}}\r\n{{<nodeStatuses class=\"list\">}}\r\n{{<com.atlassian.confluence.index.status.ReIndexNodeStatus>}}\r\n{{<nodeId>545a90f3</nodeId>}}\r\n{{<state>REBUILDING</state>}}\r\n{{<progress>}}\r\n{{<total>0</total>}}\r\n{{<processed>0</processed>}}\r\n{{</progress>}}\r\n{{</com.atlassian.confluence.index.status.ReIndexNodeStatus>}}\r\n{{<com.atlassian.confluence.index.status.ReIndexNodeStatus>}}\r\n{{<nodeId>545a9112</nodeId>}}\r\n{{<state>WAITING</state>}}\r\n{{<progress>}}\r\n{{<total>0</total>}}\r\n{{<processed>0</processed>}}\r\n{{</progress>}}\r\n{{</com.atlassian.confluence.index.status.ReIndexNodeStatus>}}\r\n{{</nodeStatuses>}}\r\n{{<createdBy class=\"com.atlassian.confluence.user.ConfluenceUserImpl\">}}\r\n{{<key>}}\r\n{{<userkey>402894d795f111470195f11228080000</userkey>}}\r\n{{</key>}}\r\n{{<name>admin</name>}}\r\n{{<lowerName>admin</lowerName>}}\r\n{{</createdBy>}}\r\n{{<spaceKeys/>}}\r\n{{</com.atlassian.confluence.index.status.ReIndexJob>}}|\r\n\r\n           note the {{lastRebuildingUpdate}} sub-element in the XML payload shown above\r\n\r\nA _different_ background job ([ReIndexHouseKeepingJobRunner|https://docs.atlassian.com/ConfluenceServer/javadoc/9.2.4/com/atlassian/confluence/internal/index/status/schedule/ReIndexHouseKeepingJobRunner.html]) is always running every {{60}} seconds.\r\n\r\nIf this job finds an active/ongoing reindex, it then checks if the {{lastRebuildingUpdate}} value (in the {{bandana}} row shown above) has been updated within a timeframe specified by the {{confluence.rendex.noupdate.max.seconds}} system property (the default is {{60}} seconds). This is a [per-cluster|https://confluence.atlassian.com/conf92/scheduled-jobs-1477577238.html] job, which means any _one_ of the Confluence cluster member-nodes may execute it (including the node that is reindexing).\r\n\r\n \r\n\r\nHowever, if no updates have been detected in the value of {{lastRebuildingUpdate}} by the [ReIndexHouseKeepingJobRunner|https://docs.atlassian.com/ConfluenceServer/javadoc/9.2.4/com/atlassian/confluence/internal/index/status/schedule/ReIndexHouseKeepingJobRunner.html] job for more than  {{confluence.rendex.noupdate.max.seconds}} duration, then that reindex attempt, even if it is still progressing in the background, may be inaccurately marked as failed.\r\nh3. Steps to Reproduce\r\n\r\nWhile this situation has been encountered in some customer environments, specific triggers to replicate this are currently unclear.\r\n\r\nThe corresponding modules also do not have sufficient logging to help in isolating potential causes.\r\n\r\nInducing an artificial delay (via programmatic debug-breakpoints) in between updates to {{lastRebuildingUpdate}} has helped with local replication.\r\nh3. Expected Results\r\n\r\nSite reindex operation should get launched, reindex progress percentage will be shown on the _*Content indexing*_ screen, reindexing will eventually finish, and the index snapshot(s) will be propagated to remaining cluster member(s).\r\nh3. Actual Results\r\n\r\nThe reindexing of content may run without errors/interruptions.\r\n\r\nHowever, if no updates have been detected in the value of {{lastRebuildingUpdate}} by the [ReIndexHouseKeepingJobRunner|https://docs.atlassian.com/ConfluenceServer/javadoc/9.2.4/com/atlassian/confluence/internal/index/status/schedule/ReIndexHouseKeepingJobRunner.html] job for more than {{confluence.rendex.noupdate.max.seconds}} duration, then:\r\n * (x) it will _falsely_ mark that reindex attempt as \"{{{}REBUILD FAILED{}}}\" in the corresponding reindex’s {{bandana}} row (as shown in the sample row above)\r\n\r\n * (x) the failure will be displayed to the user as a “{{{}REBUILD FAILED{}}}\" reindex job under _*Content indexing*_ > _*Recent activity*_ section:\r\n!content_indexing_recent_activity_showing_reindexing_attempt_rebuild_failed.png|width=707,height=109!\r\n(i) the timestamps here will follow the client-browser-locale/geo and may therefore _not match the Confluence server time if it is in a different timezone_\r\n\r\n * (!) the following log message will be recorded in the {{{}atlassian-confluence-index.log.*{}}}:\r\n\r\n{code:java}\r\n2025-05-07 14:18:44,766 WARN [Caesium-1-4] [index.status.schedule.ReIndexHouseKeepingJobRunner] lambda$repairRebuildingJobIfNeeded$1 There was no updates for current re-index job for a while. Last update received at 2025-05-07T04:17:25.547215Z. Marking it as REBUILD_FAILED {code}\r\nh3. Workaround\r\n\r\nModify {{{}<ConfluenceInstallDir>/bin/setenv.sh{}}}, add and set {{confluence.rendex.noupdate.max.seconds}} to a high enough value that exceeds the _total time_ taken for reindexing. \r\nSince _any_ node (reindexing or not) can execute the {{ReIndexHouseKeepingJobRunner}} job, _all_ cluster member nodes must have this property set.\r\n\r\nFor example, if the total time to reindex averages say ~{{{}22{}}} hours, then set {{confluence.rendex.noupdate.max.seconds}} to {{86400}} ({{{}24{}}} hours converted to seconds after factoring in extra couple hours for wiggle room).\r\n\r\nDetailed steps are outlined on this KB article: [When rebuilding the Content Indexing, it is marked as REBUILD FAILED but it keeps progressing afterwards|https://support.atlassian.com/confluence/kb/when-rebuilding-the-content-indexing-it-is-marked-as-rebuild-failed-but-it-keeps-progressing-afterwards/]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4dm2f:","customfield_14734":"1|i4dm8n:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4cflo:","customfield_14335":null,"customfield_18932":null,"customfield_10653":1.0,"customfield_14732":"1|i4dm8f:","customfield_12830":null,"summary":"A delay in updating a site reindex job's progress on Confluence Data Center can cause that site reindex job to be inaccurately marked as \"REBUILD FAILED\" under Content indexing's Recent activity 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43994","id":"43994","name":"Upgrade"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":"(cannot change DocValues type from SORTED_NUMERIC to SORTED_SET for field 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communication|borderColor=#0052cc|titleBGColor=#b3d4ff|bgColor=#deebff}\r\nJira 11.3.12 introduces a new parameter:\r\n{code:java}\r\n-Dcom.atlassian.jira.startup.lucene.skip.index.recovery=true{code}\r\nDefault: {{{}false{}}}.\r\n\r\nWhen set to {{{}true{}}}, Jira skips Lucene index recovery entirely during startup. The index is neither validated nor recovered, and the node is allowed to start. Index replication stays paused on that node, so it will not apply index updates coming from other nodes.\r\nh4. How to upgrade from 10.x to 11.x using the property\r\n # Back up your database, shared home and local home. Note that 10.x → 11.x is a major platform upgrade and cannot be done as a rolling (zero downtime) upgrade.\r\n # Shut down *all* nodes in the cluster.\r\n # Upgrade the binaries on node 1 to 11.x and add the property to that node's JVM arguments (in {{setenv.sh}} / {{{}setenv.bat{}}}, via {{{}JVM_SUPPORT_RECOMMENDED_ARGS{}}}).\r\n # Start {*}node 1 only{*}. It will log a warning that index recovery was skipped, then reach a running state. The upgrade tasks execute and the build number in the database advances to 11.x.\r\n # Run a {*}full foreground re-index{*}: {{{}Administration → System → Indexing → Full re-index{}}}, option {*}\"Lock Jira and rebuild index\"{*}. Do not use the background re-index, it cannot repair an index with incompatible field types and will fail part way through.\r\n # When the re-index finishes, shut down node 1, {*}remove the property{*}, and start node 1 again. It will now start through the normal index path.\r\n # Before starting the remaining nodes, remove the pre-upgrade index snapshots from the shared home so that those nodes cannot restore a 10.x index. Then start nodes 2..N one at a time, *without* the property.\r\n\r\nh4. Notes\r\n * Do not leave the property enabled in normal operation. A node running with a skipped index recovery is not in a supported state.\r\n\r\nThank you for your patience while we worked through this one.\r\n\r\nKonrad Plasota\r\nSoftware Engineer\r\n{panel}\r\nh3. Issue Summary\r\n\r\nWhen upgrading Jira Data Center from version 10.x to 11.x, the application may fail to start or experience significant functional degradation (broken gadgets, missing side panels, failed webhooks) due to an index incompatibility. Specifically, Jira 11 introduces breaking changes to how subtasks and issue properties are indexed (switching from {{SORTED_NUMERIC}} to {{{}SORTED_SET{}}}). If Jira attempts to reuse or incrementally update an existing Jira 10 index, it throws an {{{}IllegalArgumentException{}}}, which subsequently blocks the {{UpgradeLauncher}} and prevents the {{JiraStartedEvent}} from firing.\r\nh3. Steps to Reproduce\r\n # Install Jira Data Center version 10.3.x and create issues with subtasks.\r\n # Perform an upgrade to Jira Data Center version 11.3.x.\r\n # Start the Jira 11 instance using the existing Jira 10 index without performing a full re-index.\r\n # Observe the startup logs and application behavior.\r\n\r\nh3. Expected Results\r\n\r\nJira should either automatically detect the index version mismatch and force a full re-index, or provide a clear upgrade task/documentation requiring a full re-index to prevent startup failure.\r\nh3. Actual Results\r\n\r\nJira fails to run upgrade tasks and initialize the index correctly. The below exception is thrown in the {{atlassian-jira.log}} file:\r\n{noformat}\r\nmain ERROR     [c.a.jira.upgrade.UpgradeLauncher] Skipping, JIRA is locked.\r\nmain INFO      [c.a.jira.scheduler.JiraSchedulerLauncher] JIRA Scheduler not started: JIRA startup failed.\r\nmain INFO      [c.a.jira.scheduler.JiraSchedulerLauncher] The following failures prevent Jira from being started: \r\nmain INFO      [c.a.jira.scheduler.JiraSchedulerLauncher] (Event: Level = (EventLevel: warning) , Key = (EventType: no-index) , Desc = We could not find a valid search index on the current node , Exception = Jira needs to have a valid search index after starting. During the node startup, all of the following steps failed to pass: <ul><li>Re-index missing data if a local issue index is less than 10% behind the database.</li><li>Check if Jira shared-home directory contains a recent index snapshot.</li><li>Trigger a full re-index.</li></ul><B>You need to fix this issue manually. Do not start other nodes until the indexing problem is resolved. </B>)\r\nmain INFO      [c.a.jira.startup.LauncherContextListener] Startup is complete. Jira is ready to serve.\r\n{noformat}\r\n{noformat}\r\nIssueIndexer:thread-2 WARN      [c.a.jira.index.AccumulatingResultBuilder] Indexing failed for Issue - '100000'\r\nIssueIndexer:thread-2 WARN      [c.a.jira.index.AccumulatingResultBuilder] cannot change DocValues type from SORTED_NUMERIC to SORTED_SET for field \"issue_subtasks\"\r\njava.lang.IllegalArgumentException: cannot change DocValues type from SORTED_NUMERIC to SORTED_SET for field \"issue_subtasks\"\r\n\tat org.apache.lucene.index.FieldInfos$FieldNumbers.verifyConsistent(FieldInfos.java:289)\r\n\tat org.apache.lucene.index.FieldInfos$FieldNumbers.setDocValuesType(FieldInfos.java:337)\r\n    ...\r\n{noformat}\r\n{noformat}\r\nIssueIndexer:thread-3 WARN      [c.a.jira.index.AccumulatingResultBuilder] Indexing failed for Issue - '100000'\r\nIssueIndexer:thread-3 WARN      [c.a.jira.index.AccumulatingResultBuilder] cannot change DocValues type from SORTED to SORTED_SET for field \"ISSUEPROP_jpo-issue-properties$baseline_start\"\r\njava.lang.IllegalArgumentException: cannot change DocValues type from SORTED to SORTED_SET for field \"ISSUEPROP_jpo-issue-properties$baseline_start\"\r\n\tat org.apache.lucene.index.FieldInfos$FieldNumbers.verifyConsistent(FieldInfos.java:289)\r\n\tat org.apache.lucene.index.FieldInfos$FieldNumbers.setDocValuesType(FieldInfos.java:337)\r\n\t...\r\n{noformat}\r\nUpgrade task banner and dashboard gadget broken:\r\n!failed-upgrade-task-banner.png|width=790,height=300!\r\nh3. Workaround\r\n\r\nTo resolve this, you must force Jira to perform a full re-index on startup by bypassing the local index and shared snapshots. Add the following JVM arguments to your Jira startup configuration:\r\n{noformat}\r\n-Dcom.atlassian.jira.startup.rebuild.local.index=false\r\n-Dcom.atlassian.jira.startup.pick.indexsnapshot.from.shared=false\r\n-Dcom.atlassian.jira.startup.allow.full.reindex=true\r\n{noformat}\r\n*Note:* Ensure only one node is started initially to perform the full re-index before joining other nodes to the cluster.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qxqn:","customfield_14734":"1|i4qxwv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4prcs:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qxwn:","customfield_12830":null,"customfield_10401":null,"summary":"Upgrading Jira Data Center to version 11.x on an existing index results in startup failure due to DocValues type mismatch","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2160269","self":"https://jira.atlassian.com/rest/api/latest/issue/2160269","key":"CONFSERVER-104415","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nWhen an administrator creates/configures a Service Account and opens the \"Resources\" dropdown to assign Spaces, only 500 spaces are visible and searchable. In one instance with ~1400 spaces, spaces beyond 500 are completely unreachable from the dropdown and cannot be assigned to a Service Account.\r\n\r\nThe UI fires a single REST call when the dropdown loads:\r\n\r\n{{GET /confluence/rest/service-accounts/latest/resources}}\r\n\r\n{\\{ ?resource-type-id=spaces&query=&start=0&limit=1000}}\r\n\r\nDespite requesting {{{}limit=1000{}}}, the dropdown never shows more than 500 spaces and does not paginate to retrieve the rest.\r\nh3. Steps to Reproduce\r\n # Try creating a Service account via General Configuration → Administration → Service accounts\r\n # Provide any Service account name and click on next\r\n # Select the scopes from next page\r\n # In the *Select resources* try searching spaces that comes at last when sorted by _Space Name alphabetically_\r\n\r\nh3. Expected Results\r\n\r\nThe search space should list and user can select and proceed.\r\nh3. Actual Results\r\n\r\nIf there are more than 500/1000+ spaces in the instance, then spaces that are at last won't be listed, as by default only the top 500 spaces are returned.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behaviour. A workaround will be added here when available\r\nh3. Versions Tested\r\n\r\nPlease confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: \r\n||Testing Requirements||Version||Affected Version||\r\n|Customers Reported Version|_10.2.15_|Yes|\r\n|Most Recent Bug-Fix Release| | |\r\n|Previous Major Release| | |\r\n|Most Recent LTS| | |\r\n|Previous Supported LTS| | |\r\n|_Other Versions.._| | |\r\n|_(Add rows as needed)_| | |","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qvof:","customfield_14734":"1|i4qvun:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ppak:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qvuf:","customfield_12830":null,"summary":"When attempting to create/configure a Service Account, the \"Resources\" selection 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 *NOTE:* This bug report is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFCLOUD-48402].\n  {panel}\n\nI discovered that calendar subscriptions not only store user credentials, but do so *unencrypted*!!!  There is really no excuse for this.\r\n\r\nSubscribe to a calendar by url, then in the DB :\r\n{code}\r\nSELECT TOP 1000 [ID]\r\n      ,[KEY]\r\n      ,[SUB_CALENDAR_ID]\r\n      ,[VALUE]\r\n  FROM [YOUR-DB-NAME].[dbo].[AO_950DC3_TC_SUBCALS_PROPS]\r\n{code}\r\n\r\nAs an enterprise client, who's authentication is linked via ldap, this is completely unacceptable and probably a PCI compliance violation too.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxjf3j:","customfield_14734":"1|hxj3qv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxn9lr:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxj3qn:","customfield_12830":null,"summary":"Adding Subscription Cal by URL stores user password unencrypted","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":"Confluence 5.3.1, hosted locally.","duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2082353","self":"https://jira.atlassian.com/rest/api/latest/issue/2082353","key":"JRASERVER-78842","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nApps that provide Velocity template functionality must list the classes and methods used in their templates in a {{<velocity-allowlist>}} module, which cannot be made conditional. An allowlisted class may reference types from an optional dependency that is only used when it is available, for example JSM API types such as {{com.atlassian.servicedesk.api.requesttype.RequestType}} in an app that supports both Jira Software and JSM, or another vendor's API.\r\n\r\nOn Jira 10.0.0 and later, if that dependency is not available, Jira throws {{NoClassDefFoundError}} when it builds the allowlist. Jira calls {{Class.getDeclaredMethods()}} on each allowlisted class, which fails if any method uses a type the app cannot load, even if that method is not allowlisted. Jira only handles {{ClassNotFoundException}} here, and caches the failure until Jira restarts or a module is enabled or disabled.\r\n\r\nBoth the app and core Jira screens fail, for all users. The first failure is often triggered by Jira's own templates, not the app's:\r\n * Universal Plugin Manager (UPM) pages return {{HTTP 500}}. Administrators cannot use them to remove the app.\r\n * Troubleshooting and support ({{/plugins/servlet/troubleshooting/view/}}) returns {{HTTP 500}}.\r\n * View issue: system panels such as People and Dates fail to render.\r\n * Other Velocity-rendered pages fail or render partly. For example, Jira 10.7 admin pages render without a footer.\r\n\r\nh3. Steps to Reproduce\r\n # Create a Jira Software 10.0.0 or later instance without JSM.\r\n # Create an app that optionally imports {{com.atlassian.servicedesk.api.*}} and has a class {{com.example.Bean}} with public methods {{String getName()}} and {{void use(com.atlassian.servicedesk.api.requesttype.RequestType type)}}.\r\n # Add the below Velocity allowlist module to the app.\r\n{code:xml}\r\n<velocity-allowlist key=\"bean-allowlist\">\r\n  <method>com.example.Bean#getName()</method>\r\n</velocity-allowlist>\r\n{code}\r\n # Install the app.\r\n # View any issue, then open Manage apps or Troubleshooting and support.\r\n\r\nAny optional import with no exporter has the same result, for example a {{provided}} library that Jira does not export, or another app's API when that app is not installed.\r\n\r\nh3. Expected Results\r\n\r\nJira disables the invalid allowlist module and logs a warning that names the app, as it already does for an allowlisted class or method it cannot find. Jira pages work normally.\r\n\r\nh3. Actual Results\r\n\r\nTested on Jira 11.3.12 with an app that optionally imports {{com.example.missing}}, a package no bundle exports:\r\n * View issue: the {{peoplemodule}} and {{datesblock}} web panels fail to render.\r\n * {{/plugins/servlet/upm/marketplace}} returns {{HTTP 500}}.\r\n * {{/plugins/servlet/troubleshooting/view/}} returns {{HTTP 500}}.\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\nERROR [c.a.j.web.component.ModuleWebComponentImpl] An exception occured while rendering the web panel: com.atlassian.jira.jira-view-issue-plugin:peoplemodule (null)\r\ncom.atlassian.templaterenderer.RenderingException: io.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NoClassDefFoundError: com/example/missing/Missing\r\n\t...\r\nCaused by: java.lang.NoClassDefFoundError: com/example/missing/Missing\r\n\tat java.base/java.lang.Class.getDeclaredMethods0(Native Method)\r\n\tat java.base/java.lang.Class.privateGetDeclaredMethods(Class.java:3010)\r\n\tat java.base/java.lang.Class.getDeclaredMethods(Class.java:2329)\r\n\tat com.atlassian.velocity.allowlist.impl.internal.PluginAllowlistConfigurator.toInvalidMethods(PluginAllowlistConfigurator.java:170)\r\n\tat com.atlassian.velocity.allowlist.impl.internal.PluginAllowlistConfigurator.getModuleMethodAllowlist(PluginAllowlistConfigurator.java:155)\r\n\tat com.atlassian.velocity.allowlist.impl.internal.PluginAllowlistConfigurator.constructPluginMethodAllowlist(PluginAllowlistConfigurator.java:122)\r\n\t...\r\nCaused by: java.lang.ClassNotFoundException: com.example.missing.Missing not found by com.example.app [9]\r\n{noformat}\r\n\r\nh3. Workaround\r\n\r\n*Administrators*\r\n # Find the app in the last {{Caused by: java.lang.ClassNotFoundException ... not found by <app-key>}} line of the stack trace.\r\n # Stop Jira, remove that app's JAR from the {{installed-plugins}} directory in the Jira home, and start Jira.\r\n # Contact the app vendor for a fixed version before installing the app again.\r\n\r\n*App developers*\r\nMove code that uses optional dependency types into a separate class that is not listed in a {{<velocity-allowlist>}} module, and only instantiate it when the dependency is installed.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4e3vj:","customfield_14734":"1|i4e41r:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4cxe4:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4e41j:","customfield_12830":null,"customfield_10401":null,"summary":"Installing an app with a Velocity allowlist class that references an unavailable optional dependency, such as JSM, breaks Manage apps and support zip","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2160216","self":"https://jira.atlassian.com/rest/api/latest/issue/2160216","key":"JRASERVER-79506","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":true,"releaseDate":"2026-10-07"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nEnabling the dark feature {{com.atlassian.jira.plugin.event.field.refresh}} significantly reduces the risk of this behaviour.\r\n\r\nIf Jira is running, you can [enable the feature through the Jira UI|https://support.atlassian.com/jira/kb/manage-dark-features-in-jira-data-center/]. Enter {{com.atlassian.jira.plugin.event.field.refresh.enabled}} as the dark-feature key.\r\n\r\nIf Jira is not running, you can set the JVM argument {{{}-Datlassian.darkfeature.com{}}}{{{}.atlassian.jira.plugin.event.field.refresh.enabled=true{}}}. After Jira starts, we recommend enabling {{com.atlassian.jira.plugin.event.field.refresh.enabled}} through the UI, so that this flag is persisted in the database and consistent between nodes in your cluster.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qux3:","customfield_14734":"1|i4qv3b:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4poj8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qv33:","customfield_12830":null,"customfield_10401":null,"summary":"Deadlock detected in Jira startup when concurrent cache invalidation and index schema rebuild acquire shared locks.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1753519","self":"https://jira.atlassian.com/rest/api/latest/issue/1753519","key":"JRASERVER-72374","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nIt is possible to create an issue with a disabled value on a custom field, by setting the value directly on the URL.\r\nh3. Steps to Reproduce\r\n # Create a custom field of type {{*Select list (single choice)*}}.\r\n # Add two values to the custom field, where one is going to be disabled.\r\n # Add the custom field to the {{Create Screen}}.\r\n # Create a URL for the Create Issue screen, such as: {{_https://<JIRA_URL>/secure/CreateIssueDetails!init.jspa?pid=10043&issuetype=14&customfield_10121=12140_}}\r\n ## The id 12140 is the disabled value.\r\n # The issue will be created with the disabled value.\r\n ## Once you edit the custom field's value, the disabled one no longer appears in the drop-down list.\r\n\r\nh3. Expected Results\r\n\r\nIt should not be possible to populate custom fields with disabled values.\r\nh3. Actual Results\r\n\r\nThe Issue is created with a disabled value on the custom field.\r\nh3. 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Issue Summary\r\n\r\nWhen a user try to select \"Add Editors\" in the \"Edit Current Filter\" dialog, the vertical scroll bar is inoperable and thus \"Add Editors\" cannot be selected.\r\nh3. Steps to Reproduce\r\n\r\n1. Create several users (such as \"user1\", \"user2\",...)\r\n2. Create a filter (any JQL is okay)\r\n3. Navigate to \"Issues\" > \"Manage filters\"\r\n4. Edit the filter by selecting \"⚙️\" > \"Edit\"\r\n5. Select \"User\" in the \"Add Editors\" dropdown list, then input some letters for searching users. \r\n6. When the user picker and the vertical scroll bar are appeared in the dialog, press and hold the mouse button on the scroll bar to scroll down\r\nh3. Expected Results\r\n\r\nThe vertical scroll bar is operable.\r\nh3. Actual Results\r\n\r\nThe vertical scroll bar disappeared.\r\nh3. Workaround\r\n\r\nAdd users one by one with full username or email","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rzlr:","customfield_14734":"1|i4rzrz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qt7w:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rzrr:","customfield_12830":null,"customfield_10401":null,"summary":"Cannot select users for editors due to the vertical scroll bar of the \"Edit Current Filter\" dialog issue","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2167066","self":"https://jira.atlassian.com/rest/api/latest/issue/2167066","key":"JRASERVER-79581","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/2","id":"2","description":"The problem described is an issue which will never be fixed.","name":"Won't Fix"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43418","id":"43418","name":"System Administration - 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Issue Summary\r\n\r\nJira Data Center 10.3 offers three themes: {*}Original{*}, *Light* and {*}Dark{*}. In Jira 11.x, the Original theme has been removed. Users can only choose {*}Light{*}, *Dark* or {*}Match system{*}, and anyone who had Original selected now sees the Light theme after upgrading.\r\n\r\nSo after upgrading from 10.3.x to 11.x, organizations see visual changes they didn't expect. For example, the *Burndown Chart* colors change:\r\n||Line||Original theme (10.3.x)||Light theme (11.x)||\r\n|Guideline|Grey|Blue|\r\n|Time Spent|Dark green|Light green|\r\n|Remaining Values|Red|Orange|\r\n\r\nOther parts of the interface, such as epic colors and lozenges, also look different.\r\n\r\nThis affects teams that:\r\n * have used the classic colors for years and rely on them to read reports quickly\r\n\r\n * use screenshots of Jira reports in documentation, training or management reporting, which no longer match what users see\r\n\r\nThere's currently no supported setting to bring back the Original theme or its color palette in Jira 11.x.\r\nh3. Steps to Reproduce\r\n # On Jira 10.x, it is still possible to select the Original theme in user's profile:\r\n ** !image-2026-10-30-10-40-50-031.png|width=322,height=276!\r\n # As a result, the Burndown Report will show the following line colors:\r\n ** !image-2026-10-30-10-48-28-314.png!\r\n # Now, on Jira 11.x, the Original theme is no longer available, so, the Burndown Chart lines have a complete different color:\r\n ** !image-2026-10-30-10-48-00-178.png!\r\n\r\n*Suggested Solution*\r\n\r\nAny of the following would help:\r\n # Let administrators enable the Original theme as an optional or legacy theme in Jira 11.x.\r\n\r\n # If bringing back the full theme isn't possible, offer a *\"Classic\" color palette* for charts and reports (Burndown, Sprint Report, Velocity and so on) within the Light theme.\r\n\r\n # Let administrators *customize chart and report colors* globally, for example in {*}Administration → Look and feel{*}.\r\n\r\n*Workaround*\r\n\r\nThere's no supported workaround. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rzuf:","customfield_10651":null,"customfield_14734":"1|i4s00n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4qtgk:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4s00f:","customfield_10653":null,"customfield_10401":null,"summary":"Provide an option to use the Original theme (or its classic color palette) in Jira Data Center 11.x","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2166824","self":"https://jira.atlassian.com/rest/api/latest/issue/2166824","key":"JRASERVER-79575","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118897","id":"118897","name":"11.3.14","archived":false,"released":false,"releaseDate":"2026-12-02"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117901","id":"117901","name":"11.3.12","archived":false,"released":true,"releaseDate":"2026-10-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/80225","id":"80225","name":"DC Platform Backend","description":"“Component used for Server DoS work. 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Issue Summary\r\n\r\nAO incorrectly restores auto-increment sequences for 64-bit IDs when restoring a backup into PostgreSQL or Oracle. The sequence-repair hooks assume 32-bit IDs despite AO supporting Long primary keys.\r\nh3. Steps to Reproduce\r\n # Perform an xml back up from MySQL and attempt to import it in postgress\r\n\r\nh3. Expected Results\r\n\r\nThe import should handle such max values as Long across different Database types.\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\n2026-10-25 12:49:45,886+0000 JiraImportTaskExecutionThread-1 ERROR      [c.a.j.bc.dataimport.DefaultDataImportService] Error during ActiveObjects restorecom.atlassian.activeobjects.spi.ActiveObjectsImportExportException: There was an error during import/export with plugin Jira inform - event plugin(com.atlassian.jira.plugins.inform.event-plugin) #6.0.6 (table AO_733371_EVENT_PARAMETER):Error getting int value from result set.\tat com.atlassian.activeobjects.backup.ImportExportErrorServiceImpl.newImportExportSqlException(ImportExportErrorServiceImpl.java:26)\tat com.atlassian.activeobjects.backup.SqlUtils.getIntFromResultSet(SqlUtils.java:80)\tat com.atlassian.activeobjects.backup.PostgresSequencesAroundImporter.updateSequence(PostgresSequencesAroundImporter.java:74)\tat com.atlassian.activeobjects.backup.PostgresSequencesAroundImporter.updateSequences(PostgresSequencesAroundImporter.java:59)\tat com.atlassian.activeobjects.backup.PostgresSequencesAroundImporter.after(PostgresSequencesAroundImporter.java:45)\tat com.atlassian.dbexporter.importer.AbstractImporter.importNode(AbstractImporter.java:54)\tat com.atlassian.dbexporter.DbImporter.importData(DbImporter.java:75)\tat com.atlassian.activeobjects.backup.ActiveObjectsBackup.restore(ActiveObjectsBackup.java:181)\tat com.atlassian.jira.bc.dataimport.DefaultDataImportService.restoreActiveObjects(DefaultDataImportService.java:552)\tat com.atlassian.jira.bc.dataimport.DefaultDataImportService.performImport(DefaultDataImportService.java:727)\tat com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:329)\tat com.atlassian.jira.web.action.setup.DataImportAsyncCommand.unsafeCall(DataImportAsyncCommand.java:82)\tat com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:64)\tat com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:30)\tat com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:177)\tat com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:149)\tat java.base/java.util.concurrent.FutureTask.run(FutureTask.java:317)\tat java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:572)\tat java.base/java.util.concurrent.FutureTask.run(FutureTask.java:317)\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)\tat java.base/java.lang.Thread.run(Thread.java:1583)Caused by: org.postgresql.util.PSQLException: Bad value for type int : 4915197182\tat org.postgresql.jdbc.PgResultSet.toInt(PgResultSet.java:3471)\tat org.postgresql.jdbc.PgResultSet.getInt(PgResultSet.java:2683)\tat org.apache.commons.dbcp2.DelegatingResultSet.getInt(DelegatingResultSet.java:622)\tat org.apache.commons.dbcp2.DelegatingResultSet.getInt(DelegatingResultSet.java:622)\tat com.atlassian.activeobjects.backup.SqlUtils.getIntFromResultSet(SqlUtils.java:78)\t... 20 more\r\n{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rx6v:","customfield_14734":"1|i4rxd3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qqt0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rxcv:","customfield_12830":null,"customfield_10401":null,"summary":"Restoring of XML backup (MYSQL) to Postgress fails","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1942235","self":"https://jira.atlassian.com/rest/api/latest/issue/1942235","key":"JRASERVER-75626","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nAs of Oct 30, 2022, daylight savings time (DST) is no longer observed in Mexico. Previously, DST began the first Sunday of April and ended the last Sunday of October. Instances using a Mexico TZ identifier (Area/Location) will exhibit inconsistent timezone behavior throughout the application.\r\n\r\nThe *system info* page (⚙️ (gear icon) > *System* > *System info*) displays the correct UTC offset and system time. However, timestamps are one hour ahead in other areas of Jira's interface.\r\n\r\nh4. Technical explanation\r\n\r\nThe timestamps in the created/updated date block, comments, and many other UI components use the joda-time library to format timestamps ({{com.atlassian.jira.datetime.DateTimeFormatter#format}}). Jira has used joda-time 2.10.5 since at least 8.20.\r\n\r\nAs stated in an [ICANN announcement|https://mm.icann.org/pipermail/tz-announce/2022-October/000075.html], Mexico's DST change is first accounted for in tzdata2022f. According to the [joda-time Release History|https://www.joda.org/joda-time/changes-report.html], TZ data was updated to 2022f in version 2.12.1 (2022-10-29).\r\n\r\nThis is reproducible on Data Center: yes\r\nh3. Steps to Reproduce\r\n # Set the {{Duser.timezone}} JVM arg to {{America/Mexico_City}}.\r\n # Restart Jira.\r\n # Set the *default user time zone* ({{jira.default.timezone}}) on the *general configuration* page to *system default*.\r\n # Ensure the current Jira user is using the Jira default timezone.\r\n # Create a new issue.\r\n\r\nh3. Expected Results\r\n\r\nThe issue created/updated time matches the current UTC−06:00 time.\r\n\r\nh3. Actual Results\r\n\r\nThe created/updated times are one hour ahead (UTC−05:00).\r\n\r\nh3. Workaround\r\n\r\nSet the *default user time zone* setting (or {{Duser.timezone}} JVM arg) to another region with the same UTC offset that doesn't observe DST, such as Guatamala for UTC-06:00.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3r307:","customfield_14734":"1|i3r36n:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3pyks:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3r36f:","customfield_12830":null,"customfield_10401":null,"summary":"Jira doesn't account for Mexico's daylight savings time changes","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1845953","self":"https://jira.atlassian.com/rest/api/latest/issue/1845953","key":"JRASERVER-73183","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary :\r\n\r\nInline editing in issue view screen is not allowed for some fields when user Enables HTML settings and has HTML/JS code in field descriptions.\r\nh3. Steps to Reproduce\r\n # Go to Settings > Issues > Field Configurations\r\n # Select configure\r\n # Search for the field named 'description', Hit edit button to the right side of the screen.\r\n # Add the below javascript code to the description of the field.\r\n{code:html}\r\n<script type=\"text/javascript\">\r\nif (document.getElementById(\"description\").value == \"\")\r\n{ \r\ndocument.getElementById(\"description\").value = \"(As)....(Where we want to go?)...(Why?)\\n\\n\\n\\n\\nFor Help Writing User Stories\\n\\n\\n\"; \r\n}\r\n</script> {code}\r\n\r\n # Hit udpdate.\r\n # Enable the below options:\r\n ## Go to *Cog > System > General Configuration*\r\n ## Change *\"Enable HTML in custom field descriptions and list item values\"* to ON\r\n ## Change *\"Enable HTML in project description\"* to ON\r\n # Now create an issue, and open the issue view screen or open an existing issue, you could see that the inline editing icon is not coming for most of the fields on the screen when you hover over the fields. e.g: Assignee, Priority, labels etc\r\n\r\nh3. Expected\r\n\r\nThe inline editing is allowed even when the 'Enable HTML' is turned on.\r\nh3. Actual\r\n\r\nInline editing is disabled.\r\nh3. Workaround\r\n\r\nUsers need to turn OFF the below configurations to allow inline editing. 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Summary\r\nThere are some warning messages in the log file when adding an attachment to a JIRA issue. \r\n\r\nh3. Steps to Reproduce\r\n# Take a printscreen or copy a picture into memory; {{Ctrl+c}}.\r\n# Navigate to issue view screen in JIRA.\r\n# Press {{Ctrl+v}}, {{Attach screenshot}} window should pop up.\r\n# Click on \"Upload\".\r\n\r\nh3. Expected Results\r\nAttachment is added and no warning messages in the log file.\r\n\r\nh3. Actual Results\r\nAttachment is added, but you get a series of warnings in {{atlassian-jira.log}} file:\r\n{noformat}\r\n2017-10-29 10:09:19,123 http-nio-8750-exec-25 WARN admin 609x5002x1 1x9am3h xx.xx.xx.xx /secure/ShowAttachScreenshotFormAction.jspa [c.a.j.w.a.issue.util.BackwardCompatibleTemporaryAttachmentUtil] Using deprecated method for adding attachments to issue! Someone still uses TemporaryAttachmentsMonitor - you can probably track him by looking at the referrer or previous requests to JIRA.\r\n2017-10-29 10:09:19,145 http-nio-8750-exec-25 WARN admin 609x5002x1 1x9am3h xx.xx.xx.xx /secure/ShowAttachScreenshotFormAction.jspa [c.a.j.issue.managers.DefaultAttachmentManager] Temporary attachment missing: 8390060816817697834\r\n2017-10-29 10:09:19,175 http-nio-8750-exec-25 WARN admin 609x5002x1 1x9am3h xx.xx.xx.xx /secure/ShowAttachScreenshotFormAction.jspa [c.a.j.issue.fields.AttachmentSystemField] There were errors while converting temporary attachments: AttachmentError{logMessage='Temporary attachment missing: 8390060816817697834', localizedMessage='Unable to find temporary attachment.', filename='#8390060816817697834', reason=VALIDATION_FAILED, exception=none()}\r\n{noformat}\r\n\r\nh3.Workaround - Temporary\r\nThis is useful when you want to see if the problem is resolved, or can't afford an application restart:\r\n\r\n* Go to Jira Admin > 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Issue Summary\r\n\r\n*Scenario-1:*\r\n - If an image attachment is entered (either by copy-pasting it or by drag-n-drop) into the comment field during a transition where only comment field is available then this image attachment is not shown properly after saving but only the placeholder is there. Users will get an popup with error message on the screen appears for very short interval and often users might miss this.\r\n{code:java}\r\nAdding attachment is not supported for this screen\r\n{code}\r\n\r\n - However, even the image attachment is clearly visible in comment dialog when changes are made and effect is only on saving the comment (screenshots added).\r\n\r\n - If a transition screen has both (attachment and comment) fields, then it is possible to add attachment into the comment field and it is shown properly.\r\n\r\n*Scenario-2:*\r\n - Attachments option in the comments part (+) icon allows users to only add screenshots/attachments which are already in the request and not external attachments.\r\n\r\n - When no attachments are already added, on clicking (+) icon it disappears.\r\n\r\nThis is reproducible on Data Center: (yes) / (no)\r\nYes\r\nh3. Steps to Reproduce\r\n\r\n*Scenario-1:*\r\n # Create a screen without any fields (attachments) and save it (please check following [instructions|https://confluence.atlassian.com/jirakb/how-to-add-a-comment-during-a-workflow-transition-and-make-it-mandatory-779160682.html] for transition screen configuration).\r\n # Choose a workflow transition and associate this screen to it.\r\n # Now perform a transition of the issue and this will pop-up comment screen.\r\n # Try to grab some image from local system using drag and drop option, notice there is an error on top right of screen for a moment.\r\n # However, comment field clearly shows the screenshot. Try to save it and observe the results, it will be only be problematic place-holder thumbnail and attachment doesn't get added.\r\n\r\n*Scenario-2:*\r\n # Make sure to add couple of attachments to the ticket.\r\n # In the same context above for Step-4, perform the transition which should pop-up a comment screen. Now click on (+) icon and observe changes.\r\n # You will only be able to add existing attachments within the ticket and can't fetch from local system or externally.\r\n # Now delete the attachments from the ticket and once again try above step.\r\n # You will not be able to add any attachments and the (+) icon disappears.\r\n\r\nh3. Expected Results\r\n - System should allow the users to add screenshots during transitions without mandating the attachment field to be added to the screens. This will help users to avoid some redundant efforts when working with large set of workflows.\r\n\r\n - System should also users to add external attachments as compared to allowing only attachments within the ticket, otherwise they will be simply duplicates.\r\n\r\nh3. 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-59453].\n  {panel}\n\nAs an administrator, I think it would be valuable to change the default permission scheme that a project defaults to upon creation. 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Issue Summary\r\n\r\nOn the \"Page History\", the \"Key\" and the changes made in the page use color alone to distinguish them.\r\nh3. Steps to Reproduce\r\n # Open Confluence Data Center homepage.\r\n # Open a page that has at least two versions containing text additions, deletions, and formatting changes. \r\n # Navigate to and activate \"More options\" button > Select \"Page History\". \r\n # Check any two versions checkbox and activate \"Compare selected versions\" button. \r\n # Observe the comparison difference in the \"Key\" at the top and page content uses color alone.\r\n\r\nh3. Screenshot\r\n\r\n!image-2026-09-30-12-53-54-880.png|width=192,height=100!\r\nh3. Actual Results\r\n\r\nColor alone for addition of line (green), and formatting change (blue) is used to identify the comparison difference in the Key and on the main page content. There are no visual indicator such as an underline, text decorations, icons, or markings to indicate the changes.\r\n\r\nThis will make it difficult for users with low vision and those with color blindness to distinguish changes or updates made within the text of the page and understanding the Key.\r\nh3. Expected Results\r\n\r\nContent changes (added, removed, modified) must not rely on color alone and must also be provided with secondary visual indicators.\r\n\r\nTo make it easy for all users to understand the Key and recognize the changes made on the page, the best practice is to consistently provide visible border/outline/background that distinguishes it from its surrounding text. In this scenario, we can apply following changes -\r\n * *Added content:* Provide an addition indicator (e.g., {{+}} symbol or similar).\r\n * *Formatting changes:* Underline text alongside color highlights.\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.\r\nh3. Environment\r\n\r\nMacBook Pro (16-inch, 2021)\r\nmacOS - Tahoe 26.7.1\r\nWindows - 11\r\nChrome - 153.0.8010.48 (Official Build) (64-bit)\r\nMicrosoft Edge - 153.0.4234.32 (Official build) (64-bit)\r\nSafari - Version 26.6.2","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rcfr:","customfield_14734":"1|i4rclz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4q61w:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rclr:","customfield_12830":null,"summary":"Page History: Color alone used to distinguish changes","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14332","value":"Not Needed","id":"14332","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not Needed","id":"14236","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":"2026-12-29","customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1830164","self":"https://jira.atlassian.com/rest/api/latest/issue/1830164","key":"CONFSERVER-74651","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/53312","id":"53312","name":"Editor - 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This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-35415].\r\n{panel}\r\nWhen Exporting a customized columns filter using _CSV (Current Fields)_, the exported CSV file revert the columns to the default configuration.\r\nh3. Steps to produce:\r\n1. Create a filter in advanced mode using JQL, for example the following JQL:\r\n{code:java}\r\nproject = \"Demonstration Project\" AND resolution is EMPTY\r\n{code}\r\n2.  Save the filter\r\n3. Change the filter column order to show a field, for instance,  _Labels_ field\r\n4. Export the filter using the CSV (Current fields), the filter will be correctly exported.\r\n5. Now, add another JQL clause to the previous JQL query for instance:\r\n{code:java}\r\nAND labels = abc\r\n{code}\r\n6. Export the filter using the CSV (Current fields) - without saving the changes to the filter. You will notice that the exported file will use the columns from the \"My Default\" configuration.\r\n\r\nh3. Workaround:\r\n\r\n* Save the modified filter before exporting to _Excel_\r\n Detailed at: [https://confluence.atlassian.com/display/JIRAKB/Column+order+when+exporting+a+filter+search]\r\n* Execute another filter and then go back to the modified filter, to reload the filter.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxb6fj:","customfield_14734":"1|hx82qv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxexn3:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hx9cu7:","customfield_12830":null,"customfield_10401":null,"summary":"Export modified filter using CSV (Current fields) reverts to the \"My Default\" columns instead of the Filter's 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Issue Summary\r\n\r\nIf there are huge number of groups (more than 1500) added to the \"Application access\" permission, the page *Application Access* becomes unresponsive\r\nh3. Steps to Reproduce\r\n\r\n*Pre-requisite:* There should be more than 1500 groups in the Jira instance\r\n # Add  1500 groups to the \"Jira Software\" Application Access\r\n # Click on *Cog Icon* > Applications > Application Access\r\n # The page will keep on loading and will give multiple errors (Attached herewith)\r\n\r\nThere are no traces of error in the logs related to the behavior\r\n\r\nHeap size : 2GB\r\nh3. Expected Results\r\n\r\nThe page should load without any errors\r\nh3. Actual Results\r\n\r\nThe page never loads due to which new projects cannot be configured and application access can't be granted\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i274zr:","customfield_14734":"1|i27567:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i26s5r:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2755z:","customfield_12830":null,"customfield_10401":null,"summary":"Application access page not accessible if the number of groups exceeds 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-59132].\n  {panel}\n\nIn certain user cases, the JIRA user would need to select an inactive user in an user picker field.\r\nCurrently the user picker will only list Active users in the JIRA instance.\r\n\r\nIt would be nice if we had the option to choose between show or don't show inactive users.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy1hiv:","customfield_10651":null,"customfield_14734":"1|hy1den:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy34mv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy1def:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to select inactive users in an User 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Issue Summary\r\n\r\nThe Text gadget was deprecated in Jira Data Center version 9.11 and fully removed in version 11.0.x to eliminate the potential security risk posed by a possible arbitrary HTML that the Text gadget might contain.\r\nOnce the user migrate to version 11.0.x, the Dashboards configured with Text gadgets starts showing rendering error.\r\nCurrently, there is no available method to perform a bulk migration of content from the Text gadget to the Rich Text gadget. \r\n\r\n[Jira Software 9.11.x release notes|https://confluence.atlassian.com/jirasoftware/jira-software-9-11-x-release-notes-1272283668.html#JiraSoftware9.11.xreleasenotes-rich-text-gadget]\r\n[Jira Software 11.0.x release notes|https://confluence.atlassian.com/jirasoftware/jira-software-11-0-x-release-notes-1587939582.html#JiraSoftware11.0.xreleasenotes-text-gadget]\r\n\r\n*Expected Results*\r\nIt would be really helpful & time saving if there were an automation, script, or feature that could assist in converting Text gadget content to Rich Text gadget in bulk since it is time consuming to modify the gadgets and copying the content.\r\n\r\n*Actual Results*\r\nWe need to manually go to each gadget, copy the content from Text gadget to Rich Text gadget.\r\n\r\n*Workaround*\r\n * *(!)Take a database backup first, as we’re about to perform changes. If you have a staging environment, do it there first to validate.*\r\n\r\n * Take note of the dashboards/gadgets we’re about to update:\r\n {code:sql}\r\nSELECT pp.PAGENAME AS dashboard_name,\r\n\t   pp.ID AS dashboard_id,\r\n       au.lower_user_name AS dashboard_owner,\r\n       pc.ID AS gadget_id,\r\n       LEFT(gup.USERPREFVALUE, 200) AS content_preview\r\nFROM portletconfiguration pc\r\nJOIN portalpage pp ON pc.PORTALPAGE = pp.ID\r\nLEFT JOIN gadgetuserpreference gup ON pc.ID = gup.PORTLETCONFIGURATION\r\nJOIN app_user au on au.user_key=pp.USERNAME\r\nWHERE pc.GADGET_XML LIKE '%com.atlassian.jira.gadgets:text-gadget%'\r\nORDER BY pp.PAGENAME, pc.ID;\r\n{code}\r\n * Run this query to update the gadgets:\r\n {code:sql}\r\nUPDATE portletconfiguration\r\nSET gadget_xml = 'rest/gadgets/1.0/g/com.atlassian.jira.gadgets:rte-text-gadget/gadgets/rte-text-gadget.xml'\r\nWHERE gadget_xml = 'rest/gadgets/1.0/g/com.atlassian.jira.gadgets:text-gadget/gadgets/text-gadget.xml'\r\n{code}\r\n * Restart Jira (if you have a multi-node setup, you can restart one node at a time)\r\n * Verify that the text gadgets now show up as rich text gadgets\r\n(i) Notice that rich text gadgets don’t render HTML, so some users might have to update their dashboards.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ogs7:","customfield_10651":null,"customfield_14734":"1|i4ogyf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4nafo:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4ogy7:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to migrate Text gadget content to Rich Text gadget in bulk using 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-3427/watchers","watchCount":105,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2004-03-19T10:13:18.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwa0hb:","updated":"2026-11-01T04:06:14.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-3427].\n  {panel}\n\nHi\r\n\r\nWe are trying to use the time tracking features in JIRA as much as possible.\r\n\r\nOne of the main places for room for improvement is reporting. Currently, the only reports are the time tracking report and the developer workload report.\r\n\r\nThose two reports have a very specific filter which cannot be configured.\r\n\r\nWouldn't it be a good idea, easy enough, to use the current filtering system in JIRA, and extend it with a \"time tracking view\" option, so only the selected items in the filter are used in the time tracking report?\r\n\r\nSo if I want to do a time tracking report of issues for version 3.0 in the \"UI\" component, i can first do a search for those isssues, and then click on a \"time tracking view\" button/link.\r\n\r\nOf course, this ideally should be complemented by the ability to use the time tracking fields on a search (see 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Summary\r\n\r\nCurrently in Automation for Jira (A4J) on Jira Data Center, project administrators who are members of the group configured under *Global configuration > \"Allow project administrators to manage project rules\"* have full permission to edit and save *all* project-specific automation rules in their project, regardless of who is configured as the Rule Actor.\r\nh3. Current Behavior & Limitations\r\n # *All-or-Nothing Rule Management:* The permission model for project admins is binary—they either have full edit access to all project rules or read-only access. There is no setting to restrict project admins to only edit rules where they are the configured actor/creator.\r\n\r\n # *Rule Copying UX:* When duplicating/copying a rule, the original Rule Actor is copied over. If the user copying the rule lacks the \"Impersonate users in A4J project scope\" permission, they are unable to modify the actor (even to set themselves as the actor).\r\n\r\n # *Broad Impersonation:* When impersonation permissions are granted, an admin can select any user within scope, with no role-based or substitute-admin boundaries.\r\n\r\nh3. Suggested Improvements / Feature Requests\r\n # *Actor-Based Edit Scoping:* Provide a configuration option or permission setting allowing project administrators to only edit/modify rules where they are the configured actor/owner.\r\n\r\n # *Default Actor on Copy:* Automatically assign the user performing the copy action as the default Rule Actor on duplicated rules.\r\n\r\n # *Granular Impersonation / Substitute Admin Model:* Introduce role-based restrictions or a delegated \"substitute admin\" model for actor assignment and rule modifications to enhance enterprise security governance and auditability.\r\n\r\nh3. 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Issue Summary\r\n\r\nUpgrade Jira using Linux installer is keep adding open file limit entry instead of checking and replacing an existing entry in *\"/etc/security/limits.conf\"*\r\nh3. Steps to Reproduce\r\n # Upgrade Jira using Linux installer\r\n\r\nh3. Expected Results\r\n\r\nFile *\"/etc/security/limits.conf\"* already contains an entry for the user as below and hence it should not add another entry.\r\n{code:bash}\r\njirauser hard nofile 16384\r\n{code}\r\nh3. Actual Results\r\n\r\nTest case: Installed Jira 8.5 and upgraded to 8.13.8->8.15.1->8.16.2\r\n File *\"/etc/security/limits.conf\"* contains 3 entries for ubuntu user now.\r\n{code:bash}\r\njirauser hard nofile 16384\r\njirauser hard nofile 16384\r\njirauser hard nofile 16384\r\n{code}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. 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Issue Summary\r\n\r\nTypically after adding a new user or upgrading Confluence, users will be presented with a popup. These popups contains a summary of what's new in Confluence or with introduction details. Some administrators prefer that this page is not displayed to users.\r\n\r\nThis was something that could be disabled previously but no longer works with Confluence 9.X:\r\n * [How to skip the onboarding page (welcome.action) for new users in Confluence Data Center|https://confluence.atlassian.com/confkb/how-to-skip-the-onboarding-page-welcome-action-for-new-users-in-confluence-777016501.html]\r\n * [How to Turn Off \"What's New\" Window|https://support.atlassian.com/confluence/kb/how-to-turn-off-percent22whats-newpercent22-window/]\r\n\r\n * !image-2025-04-21-16-28-44-011.png|thumbnail!\r\n * !image-2025-04-21-16-27-42-108.png|thumbnail!\r\n\r\nh3. 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Issue Summary\r\n\r\nConfluence has restrictions with velocity methods after version 9.0, as described in the documentation below;\r\n * [Writing User Macros|https://confluence.atlassian.com/conf90/writing-user-macros-1425053258.html]\r\n\r\nThough a few methods are already approved some of the methods such as below breaks the [Gadget for Confluence|https://marketplace.atlassian.com/apps/1235676/gadgets-for-confluence?hosting=datacenter&tab=overview] application functionality. Please include all the methods needed for this application to function by default.\r\n{code:java}\r\nCATALINA_OPTS=\"-Datlassian.velocity.method.allowlist.extra=\\\"com.atlassian.gadgets.renderer.internal.servlet.GadgetSpecUrlRenderPermissionServletFilter\\\\\\$Unescaper#html(java.lang.String),java.util.Calendar#setTime(java.util.Date)\\\" ${CATALINA_OPTS}\"\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4egen:","customfield_10651":null,"customfield_14734":"1|i4egkv:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4d9z0:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4egkn:","customfield_10653":null,"summary":"Include all Velocity Methods to support Gadgets for Confluence app","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1986212","self":"https://jira.atlassian.com/rest/api/latest/issue/1986212","key":"CONFSERVER-92805","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["fireball"],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/105418","id":"105418","description":"","name":"8.6.0","archived":false,"released":true,"releaseDate":"2023-10-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/105709","id":"105709","name":"7.19.12","archived":false,"released":true,"releaseDate":"2023-08-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/105943","id":"105943","description":"","name":"8.5.2","archived":false,"released":true,"releaseDate":"2023-10-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42806","id":"42806","name":"User - Global / Space 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-92805/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2023-10-23T15:54:39.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3yglj:","updated":"2026-11-01T04:05:42.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"As per [Space admin superpowers|https://confluence.atlassian.com/doc/space-permissions-overview-139521.html], a Space admin can manually remove page restrictions (including on pages they can't see)\r\n\r\nIn Confluence version 8.5.2 , Space admin gets a not permitted page when clicking on the lock icon, but the restriction does get removed\r\nh2. Recreation Steps\r\n # Login as admin user\r\n # Uncheck the Secure Administrator sessions box under *Administration*      !https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png|width=16!      > *General Configuration* > *Security Configuration* \r\n # Create four users\r\n ** User1\r\n ** User2\r\n ** User3\r\n ** Spaceadmin\r\n # Login as spaceadmin , and create a Space\r\n # Add user1, User 2, and User3 to Space permission\r\n!image-2023-10-23-21-20-08-731.png|width=469,height=83!\r\n # Logout as Spaceadmin and login as User1\r\n # Create a Page\r\n # Add User2, User3 to page restrictions\r\n # Logout as User1 and log in as spaceadmin\r\n # Go to Space Tools > Permissions > Restricted pages > Click on the lock icon to update the page restriction\r\n!image-2023-10-23-21-19-04-435.png|width=345,height=162!\r\n\r\n \r\nh3. Expected results\r\n\r\nRestriction is removed and page information is displayed\r\n!image-2023-10-25-12-15-56-649.png|width=420,height=208!\r\nh3. Actual results\r\n # Page permission error is received even though restrictions are removed\r\n!image-2023-10-23-21-17-41-716.png|width=343,height=161!\r\n # Login as Spaceadmin Existing restrictions on the Page Error on clicking the Lock icon Restrictions affected\r\n||Login as Space admin||Existing restrictions on the Page ||Error on clicking the Lock icon||Restrictions affected||\r\n|!image-2023-10-25-12-14-40-809.png|width=181,height=109!|!image-2023-10-25-12-17-50-705.png|width=188,height=93!|!image-2023-10-23-21-17-41-716.png|width=196,height=92!|!image-2023-10-25-12-19-02-183.png|width=157,height=78!|\r\n\r\nh3. 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Issue Summary\r\n\r\nIf an image is included in a nested list within a *Panel* macro, an export of the page to PDF will either take a long time to complete (eg 15-20') or fail to complete.\r\nh3. Steps to Reproduce\r\n # Create a page with a Panel macro.\r\n # Within the macro, create a list.\r\n # Add an image as an item within the list.\r\n # Export the page to PDF.\r\n\r\n(!) This issue appears to also be related to the size of the image.  That is, the larger the image, the greater likelihood that this issue will occur.\r\nh3. Expected Results\r\n\r\nThe page quickly exports without any issues.\r\nh3. Actual Results\r\n\r\nThe export takes 15-20' to complete or doesn't complete.\r\nh3. Workaround #1:\r\n # Edit the page.\r\n # Click on the image and remove the list formatting.\r\n # Use the indentation icon to align the image within the rest of the list.\r\n\r\nh3. 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Issue Summary\r\n\r\n“Confirm New Installation” (ConfirmNewInstallationWithOldLicense!default.jspa) licence options do not respond in Jira 11.3.7/10.3.22 and later. The page requests {{{}jquery-min.js{}}}, but the packaged asset is named {{{}jquery.min.js{}}}. Consequently, the JavaScript change handler is not registered and clicking the radio does nothing, blocking the ability for user to update license. \r\n\r\nThe bug was introduced in\r\n * Jira 11.3.7 by commit {{dd6c7d53448d}}\r\n * Jira 10.3.22 by commit b40db70b6135\r\n\r\nh3. Steps to Reproduce\r\n # Start Jira 11.3.7 or later with an expired licence.\r\n # Reach the “Confirm New Installation” screen.\r\n # Click “I have a key” radio\r\n\r\nh3. Expected Results\r\n\r\nThe license-entry form is displayed\r\nh3. Actual Results\r\n\r\nNothing happens. {{/static-assets/jquery-min.js}} returns 404, followed by a {{jQuery is not defined}} error.\r\nh3. Workaround\r\nh4. Option 1\r\n\r\nBypass the UI and update the license in the database. See KB: [https://support.atlassian.com/jira/kb/how-to-manage-jira-data-center-license-using-database-queries/]\r\nh4. Option 2\r\n\r\nConfigure the reverse proxy to redirect {{jquery-min.js}} to {{{}jquery.min.js{}}}. The workaround may need reapplying after upgrades. \r\nh4. Option 3\r\n\r\nCreate an alias on every Jira node:\r\n\r\nJira 11.3:\r\n{code:java}\r\ncd <JIRA_INSTALL>/atlassian-jira/static-assets\r\ncp jquery.min.js jquery-min.js{code}\r\nJira 10.3:\r\n{code:java}\r\ncd <JIRA_INSTALL>/atlassian-jira\r\nunzip -p WEB-INF/lib/jquery-2.2.4.20.jar\r\njquery.min.js > static-assets/jquery-min.js{code}\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rgev:","customfield_14734":"1|i4rgl3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qa10:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rgkv:","customfield_12830":null,"customfield_10401":null,"summary":"When upgrading Jira with an expired licence, selecting “I have a key” on “Confirm New Installation” does not display the license form","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1865118","self":"https://jira.atlassian.com/rest/api/latest/issue/1865118","key":"JRASERVER-73660","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nThis is reproducible on Data Center: yes\r\n\r\nLogs are flooded with warnings like:\r\n{noformat}\r\n/rest/api/latest/user/assignable/multiProjectSearch [c.a.jira.permission.DefaultIssueUserSearchManager] Requested top N=150 and is greater then max top allowed: 100. Enable trace logging to see stack trace.{noformat}\r\nafter using Assignee drop down in Create Issue screen. \r\nh3. Steps to Reproduce\r\n # Click {{Create}} button at Jira\r\n # Click at {{Assignee}} field to pick a user\r\n\r\nh3. Expected Results\r\n\r\nNo warning logs.\r\nh3. Actual Results\r\n\r\nSuch operation cause warning log.\r\n\r\nThe log message is present in the atlassian-jira.log file:\r\n{noformat}\r\n/rest/api/latest/user/assignable/multiProjectSearch [c.a.jira.permission.DefaultIssueUserSearchManager] Requested top N=150 and is greater then max top allowed: 100. Enable trace logging to see stack trace.\r\n{noformat}\r\nIt isn't always N=150.\r\nh3. 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Summary\r\n\r\nJIRA has a *Date Picker* custom field, which accepts values which are formatted as described in *Administration >> System >> General Configuration >> Advanced Settings* as the *jira.date.picker.java.format*. By default, the format that is defined in JIRA is as follows:\r\n * jira.date.picker.java.format : d/MMM/yy\r\n * jira.date.picker.javascript.format : %e/%b/%y\r\n\r\nWhen a user attempts to create an issue which has a *Date Picker* custom field and enters a date in a format that is unrecognized, JIRA will throw an error and prevent the issue from being created:\r\n{quote}Invalid date format. Please enter the date in the format \"d/MMM/yy\".\r\n{quote}\r\n*However*, it is possible to reconfigure the date picker format to an alternate, desired format. Though the specifics are unknown, certain formats will cause JIRA to throw a different error, while still creating the issue. In these circumstances, users who incorrectly enter the format may unwittingly create multiple issues, while believing that the issues are not being created.\r\n\r\nSuch issues created in this fashion have the following problems:\r\n * They are not indexed, and do not come up in issue navigator searches until later reindexes\r\n * The will not have the *Date Picker* custom field properly set\r\n\r\nUsers will not realize that these issues were created until a reindex later on, where all of the erroneously created issues will spontaneously appear.\r\nh3. Environment\r\n * JIRA 7.4.0\r\n * MS SQL Server 2012\r\n\r\nh3. Steps to Reproduce\r\n # Start with a fresh or existing JIRA instance\r\n # Create a brand new project (Project Type does not matter)\r\n # Create a new custom field of type *Date Picker* (e.g. \"Date of Birth\") and associate it with all screens in this project\r\n # Navigate to *Administration >> System >> General Configuration >> Advanced Settings*\r\n # Adjust jira.date.picker.java.format to {{MM/dd/yyyy}}\r\n # Adjust jira.date.picker.javascript.format to {{%m/%d/%Y}}\r\n # Create an issue, setting the *Date Picker* field to a value which does not align with the provided format (i.e. 01/01/14)\r\n\r\nh3. Expected Results\r\n\r\nJIRA should reject the issue creation with a warning that the supplied date format of 01/01/14 does not meet the expected format MM/dd/yyyy.\r\nh3. Actual Results\r\n\r\n1. JIRA rejects the issue creation with a different warning:\r\n{quote}We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.\r\n{quote}\r\n2. The following error is thrown in the application logs:\r\n{code:java}\r\n2017-08-09 15:35:09,286 http-nio-8098-exec-19 ERROR kliou 935x880x1 1rhnhcp 0:0:0:0:0:0:0:1 /secure/QuickCreateIssue.jspa [c.a.j.bc.issue.DefaultIssueService] Error creating issue: \r\ncom.atlassian.jira.exception.CreateException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10203][issue,10013][datevalue,0014-01-01 00:00:00.0][id,10037] (SQL Exception while setting value:  (Only dates between January 1, 1753 and December 31, 9999 are accepted.)){code}\r\n3. The issue is *still* created, though the issue is not indexed and cannot be searched for. You may still access the issue directly via it's URL, which can be determined by the last known Issue Key and incrementing it's value by 1 (i.e. if the last issue key in this project was PROJ-12345, PROJ-12346 would have been created by this attempt). Alternatively, the database may be queried in the *jiraissue* table for the issuekey with the ID specified in the SQLException above (10013).\r\nh3. Workaround\r\n * Avoid modifying the format of the date picker in JIRA's Advanced Settings, and use the default format instead, which seems to have a better functioning handler for invalid values\r\n * Use the widget to select your date picker value, rather than typing it in. This will avoid improper formatting\r\n * For the above example specifically, adjust the format from {{MM/dd/yyyy}} to {{MM/dd/yy}}. This will accept values where only the last two digits of the year value is offered, but may lead to inconsistent results (testing results show that a year value of \"37\" will assume 1937, but a year value of \"36\" will assume 2036).","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hywgav:","customfield_14734":"1|hywfnj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hywwif:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hywfnb:","customfield_12830":null,"customfield_10401":null,"summary":"Creating issue with invalid date format will still create issue even though error is thrown","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"53430","self":"https://jira.atlassian.com/rest/api/latest/issue/53430","key":"JRASERVER-12913","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"3389","customfield_11435":"3394","customfield_11437":"3313","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"60470","customfield_11434":"3208","customfield_17933":null,"labels":["affects-cloud","affects-server","jw-platform","server-enterprise","user-productivity"],"customfield_11433":"27023","customfield_10610":33.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"313843","self":"https://jira.atlassian.com/rest/api/2/issueLink/313843","outwardIssue":{"id":"769722","key":"JRACLOUD-12913","self":"https://jira.atlassian.com/rest/api/2/issue/769722","fields":{"summary":"Allow for adding entire JIRA groups to a watch list","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10471","id":"10471","name":"Email 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Jonsson","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"36204","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 10 September 2018|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for your interest in this issue.\r\n This request is considered a potential addition to our longer-term roadmap.\r\n\r\nWe'll typically review this request in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nFor the nearest future we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n * Performance and stability improvements\r\n * Improving performance of boards\r\n * Improving Jira notifications\r\n * Creating an email template editor\r\n * Mobile app for Jira Server\r\n\r\nYou can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\n\r\nKind regards,\r\nJira Server Product Management\r\n\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ae409e0a6f67","name":"ae409e0a6f67","key":"fridrik","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/49fc95e8950e7e05274e2b54ceab4efc?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/49fc95e8950e7e05274e2b54ceab4efc?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/49fc95e8950e7e05274e2b54ceab4efc?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/49fc95e8950e7e05274e2b54ceab4efc?d=mm&s=32"},"displayName":"Fridrik Mar 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-12913].\r\n  {panel}\r\n\r\n\r\n\r\nAllowing the addition of entire groups to a watch list would for example allow the sales department to watch in on a particular inquiry to the technical team that might be a lead, allowing them to step in if it turns out that way.  Also, with a distributed corporate structure, it would allow for developmental issues that concern other departments directly to be notified of respective changes that affect them.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwfx07:","customfield_10651":null,"customfield_14734":"1|hwah5z:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwnt9z:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwei9z:","customfield_10653":null,"customfield_10401":null,"summary":"Allow for adding entire JIRA groups to a watch list","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2103065","self":"https://jira.atlassian.com/rest/api/latest/issue/2103065","key":"JRASERVER-79109","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.12,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":8.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/108297","id":"108297","description":"","name":"9.12.12","archived":false,"released":true,"releaseDate":"2024-09-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/110419","id":"110419","description":"","name":"10.6.0","archived":false,"released":true,"releaseDate":"2025-04-23"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. 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Issue Summary\r\n\r\nInactive (and deleted) LDAP users are not being replaced by their active accounts.\r\n\r\nThis can happen in the following scenario:\r\n # The user present in the 1st User Directory:\r\n ## Had data associated to them;\r\n ## Was removed from the LDAP or from the location configured in Jira, causing Jira to show the user as inactive/deleted (\"{-}MorimotS{-} {-}[X]{-}\") status\r\n\r\n # Then, a 2nd Directory was added into Jira with an active copy of the same user\r\n\r\nh3. Steps to Reproduce\r\n # Considering the following directory order:\r\n ## Active Directory - LDAP1\r\n ## Internal Jira Directory\r\n # LDAP1 is enabled in Jira with the following user object filter:\r\n ** \r\n{code:java}\r\n(&(objectCategory=Person)(sAMAccountName=*)(memberOf=CN=apac-users*)) {code}\r\n\r\n # Account \"MorimotS\" is active on LDAP1 and must create an issue in Jira\r\n # In LDAP, remove the user from group \"apac_users\" or delete the user completely\r\n # Run Full Synchronization for LDAP1\r\n # User shows up in Jira with deleted status \"{-}MorimotS{-} {-}[X]{-}\"\r\n # Disabled LDAP1\r\n # Created a new account \"MorimotS\" in your Jira Internal directory\r\n ## At this moment, we can properly see the active account from the Jira Internal Directory being displayed\r\n # Re-enable LDAP1 keeping this LDAP on top\r\n # Run a new Full LDAP Synchronization\r\n\r\nh3. Expected Results\r\n\r\nThe active account from Jira Internal Directory should be displayed\r\nh3. Actual Results\r\n\r\n The inactive/deleted account (\"{-}MorimotS{-} {-}[X]{-}\") is being displayed instead of the active account, keeping the user from authenticating.\r\nh3. Workaround\r\n # In your LDAP1, re-add the user into the group or recreate the user\r\n # Run a Full LDAP Synchronization in Jira\r\n ## You should notice that Jira has changed the status of the LDAP user to active\r\n # Once again, delete the user or remove the user from the group\r\n # Run a Full LDAP Synchronization in Jira\r\n ## As a result, the active account from your 2nd User Directory will be displayed","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4hhef:","customfield_14734":"1|i4hhkn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4gavg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4hhkf:","customfield_12830":null,"customfield_10401":null,"summary":"Inactive LDAP users are not being replaced by their active duplicate 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-31882].\n  {panel}\n\nTest was performed on 5.2.7 with no plugins. It was done only against the summary field.\r\n\r\nTest issue summary was: \"Test_1234\"\r\n\r\n1. summary ~ 'test_1234' - Full match with underscore WORKS.\r\n2. summary ~ 'test_123' - Partial match with underscore FAILS.\r\n3. summary ~ 'test_123*' - Partial match with underscore and wildcard WORKS.\r\n4. summary ~ 'test_' - Partial match with no trailing characters after the underscore returns many issues which do not contain an underscore, one that does \"Test Test _ Test Test\", but not the one we want. FAILS.\r\n5. summary ~ 'test_*' - Partial match with a wildcard WORKS.\r\n6. summary ~ 'est_1234'- Partial match with missing leading characters. FAILS.\r\n7. summary ~ 'est' - Partial match with missing leading characters and no underscore. 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Summary\r\nWhen using {{userPrincipalName}} as the User Name Attribute for AD LDAP configuration in JIRA, mentions will be broken.\r\n\r\nh3. Environment\r\nJIRA 7.3\r\n\r\nh3. Steps to Reproduce\r\n# Setup AD user directory in JIRA using the default configuration\r\n# Mention a user in the comment of a test issue\r\n# Change the User Name Attribute from {{sAMAccountName}} to {{userPrincipalName}}\r\n# Go back to the issue\r\n\r\nh3. Expected Results\r\nMention of the user is working fine and correctly\r\n\r\nh3. Actual Results\r\nMention of the user is broken\r\n\r\nh3. Workaround\r\nTry not to use {{userPrincipalName}} for the User Name Attribute","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyfsan:","customfield_14734":"1|hyfr4v:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hygjbr:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyfr4n:","customfield_12830":null,"customfield_10401":null,"summary":"Mentions are broken when you changed the User Name Attribute from sAMAccountName to userPrincipalName","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"178047","self":"https://jira.atlassian.com/rest/api/latest/issue/178047","key":"JRASERVER-27707","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"107564","customfield_11435":"107546","customfield_11437":"107605","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"136712","customfield_11434":"107512","customfield_17933":null,"labels":["affects-cloud","affects-server","jira_support_feature_request_sf","supportability"],"customfield_11433":"117392","customfield_10610":26.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"74002","self":"https://jira.atlassian.com/rest/api/2/issueLink/74002","outwardIssue":{"id":"175126","key":"JRASERVER-27512","self":"https://jira.atlassian.com/rest/api/2/issue/175126","fields":{"summary":"\"Configure 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-27707].\n  {panel}\n\nThe button \"Configure fields\" on first screen, when creating an issue, is always enable for users. The only possible workaround for this button is to set all fields as required/mandatory fields.\r\nI would like to have an option to enable or disable this button for users so they will be not able to configure fields by their own.\r\n\r\n*In Addition:* The workaround of making the fields required doesn't seem to work for all custom field types. 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"385235","self":"https://jira.atlassian.com/rest/api/2/issueLink/385235","inwardIssue":{"id":"356795","key":"JSDSERVER-782","self":"https://jira.atlassian.com/rest/api/2/issue/356795","fields":{"summary":"need for Issue locking, now more than 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-6146].\n  {panel}\n\n{panel:title=Atlassian Status as of 21 Dec 2015|borderStyle=solid|borderColor=#3C78B5| titleBGColor=#3C78B5| bgColor=#E7F4FA}\r\n\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience. We have reviewed this issue over the last few days; however there are not currently any plans to implement this suggestion.\r\n\r\nIf issue locking is critical for your environment, there are alternatives;\r\n* [JIRA-Issue-Edit-Lock|https://marketplace.atlassian.com/plugins/net.koncis.atlassian.jira-issue-edit-lock].\r\n* There's also a non-supported plugin which may solve your immediate needs: [whoslookin|https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.whoslookin]. This add-on is 6.x compatible and we're looking at the effort required to make this 7.x compatible. There is now also a cloud version of this plugin: [whoslookin for cloud|https://marketplace.atlassian.com/plugins/whoslooking-connect/cloud/overview]\r\n \r\nPlease remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can [learn more about our process here|https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com].\r\n \r\nI understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n \r\nRegards,\r\noruettinger@atlassian.com\r\nPrincipal Product Manager, JIRA\r\n\r\n{panel}\r\n\r\n\\\\\r\n\r\n*Original description below:*\r\nThis can be implemented in 2 stages:\r\n\r\n1. A simpler approach that detects that an issue has been edited and displays an error message informing the user of this fact. For example, a user clicks edit issue and takes their time to update a few fields. Another user updates the issue in the mean time. When the first user presses \"Update\" they will be returned to the Edit Issue screen with all the fields populated with values that were submitted by the user. The screen will display an error message informing the user than an issue has changed. The error message will also contain a link that will open a new browser window displaying the issue as it appears currently.\r\n\r\nThe user will be able to compare the issue using the View Issue screen in the second browser window and the Edit Issue screen. The system will not provide an indication on what fields are \"clashing\". The Edit Issue screen will contain a confirm button, that when pressed will do the check again, to ensure the issue has not changed since, and if it has not, will update the issue.\r\n\r\nIssues will also be checked for updates during Bulk Edit operation. The Bulk Edit operation will not update any issues that have been updated in the mean time and will inform the user about these issues. (The user will then be able to bulk edit those issues if required).\r\n\r\nWhen an issue is being progressed through workflow (e.g Resolved, Closed) a check will also be performed. If the issue has been changed the user will be informed of this fact. If the Workflow Transition that the user is trying to perform is still available the user will be provided with a link that will open the View Issue screen in another browser window. The user will be able to confirm that they would like to proceed. If the workflow operation is no longer available, the user will be asked to return to the View Issue screen.\r\n\r\nWe estimate the effort required to implement the above functionality to be around 80 man hours (or 2 man weeks).\r\n\r\n2. The second approach takes the \"issue locking\" functionality a bit further and when a clash is detected during the Edit Issue stage, the user is presented with a page that shows the conflicts. The page shows the fields that are \"different\" in value between the current issue and the values that are being submitted by the user. For each \"clashing\" field the issue's current field value is shown as well as the submitted value. For each field the user will be able to specify the value that they actually would like to go ahead with and then proceed with the update.\r\n\r\nThe Bulk Edit will still leave modified issues untouched and will simply report them, just like in the first approach.\r\n\r\nProgressing issue through workflow will use the Edit Issue's approach and show a conflict resolution screen if the workflow transition is still available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwgtxj:","customfield_10651":null,"customfield_14734":"1|hwa37r:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwkdn3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg3n3:","customfield_10653":null,"customfield_10401":null,"summary":"Implement issue locking","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"852642","self":"https://jira.atlassian.com/rest/api/latest/issue/852642","key":"JRASERVER-66086","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Summary\r\n\r\n(i) This issue has the same context and root cause as JRASERVER-44588 : Multi Select Custom Field loads options in a suboptimal way, but describes a different performance implication. JRASERVER-44588 discusses REST and DB performance on the JIRA server backend. This describes browser frontend performance.\r\n\r\nIn an environment which has a *Multi Select Custom Field* with very many options (at least 1000, but performance implications are more visible at larger numbers, such as 10,000), if said custom field is added to the *Create Issue* screen for a project, it is possible for the *Create Issue* popup dialog to become unresponsive when switching projects *from* said project associated with the custom field, to a different project.\r\nh3. Environment\r\n\r\n(!) Performance seems to be substantially worse in Google Chrome than in Firefox. (~17 seconds in Chrome vs ~2 seconds in Firefox in a fresh environment with a Multi Select Custom Field with 10,000 options)\r\nh3. Steps to Reproduce\r\n # Create a new *Select List (multiple choice)* custom field\r\n # Add at least 1000 options, but recommended 10000 options to the field\r\n # Associate the custom field to at least one project's *Create Issue* screen\r\n # Navigate to a Dashboard\r\n # Click the *Create* button at the top of JIRA to bring up the *Create Issue* popup box\r\n # If not currently on a project with the custom field on it's Create Issue screen, change to one of those projects first.\r\n # Change projects away from the project associated with the custom field\r\n\r\nh3. Expected Results\r\n\r\nThere will be no unresponsiveness, and the projects can be switched within a short period of time.\r\nh3. Actual Results\r\n\r\nThe browser will be unresponsive while scripting is occurring, with the duration depending on the number of options being loaded and the performance of the browser's physical machine.\r\n\r\nSee [^JRASERVER-66086.mp4] for a demonstration of unresponsiveness in Google Chrome, along with Chrome's Performance Profiler results.\r\nh3. Notes\r\n\r\nThe performance issue does not occur if trying to create an issue via *{{$JIRA_URL/secure/CreateIssue!default.jspa}}*; only when using the popup window (i.e. when creating an issue from a Dashboard).\r\nh3. Workaround\r\n\r\nUse Firefox, as the performance issue appears to be either much less significant, or outright nonexistent.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz036n:","customfield_14734":"1|hz02nz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hz0h53:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz02nr:","customfield_12830":null,"customfield_10401":null,"summary":"Large number of options in Multi Select Custom Field hangs browser in Create Issue popup when changing 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-26285/watchers","watchCount":7,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2011-11-16T19:51:41.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwiob3:","updated":"2026-10-31T07:34:05.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h4. *+Steps to reproduce+*\r\n# download and extract JIRA Zip Archive (not the latest version)\r\n# edit *JIRA_Install/bin/setenv.bat* and add this parameter to specify JIRA_Home (Windows environment):\r\n#* {{set JIRA_HOME=path/to/jira/home}}\r\n# start JIRA and set it up, then shut it down\r\n# download JIRA Installer of the latest version and run it to upgrade JIRA\r\n\r\nh4. *+Expected behavior+*\r\nThe installer recognizes JIRA_Home set in *setenv.bat*\r\n\r\nh4. *+Actual behavior+*\r\nThe following error is thrown:\r\n!jira_home.png|thumbnail!\r\n\r\nh4. *+Workaround+*\r\n* quit the Installer\r\n* [set jira.home from jira-application.properties|https://confluence.atlassian.com/display/JIRA/Installing+JIRA+from+an+Archive+File+on+Windows%2C+Linux+or+Solaris#InstallingJIRAfromanArchiveFileonWindows,LinuxorSolaris-2.SettheJIRAHomeDirectoryinJIRA] or use [JIRA Configuration Tool|https://confluence.atlassian.com/display/JIRA/Using+the+JIRA+Configuration+Tool]\r\n* run the Installer to upgrade JIRA again\r\n\r\nh4. *+Original Description+*\r\n{quote}\r\nCheck following transcript - doing a ./atlassian-jira-4.4.3-x32.bin\r\n\r\n{noformat}\r\nCreate a new JIRA installation. [1, Enter], Upgrade an existing JIRA installation. [2]\r\n2\r\nExisting JIRA installation directory:\r\n[/opt/JIRA]\r\n/opt/atlassian/jira/install\r\nUnable to determine location of the home directory. 'jira.home' was not found inside jira-application.properties.\r\nFinishing installation ...\r\n\r\n[root@testjira download]# grep jira.home /opt/atlassian/jira/install/atlassian-jira/WEB-INF/classes/jira-application.properties \r\n# The jira.home property must be set before you start JIRA. It specifies the directory in which JIRA will store its data files.\r\n# NOTE: If you are using Windows, you will need to use double \\ characters, for example c:\\jira\\home should be written\r\n# You can also use Unix-like paths which Java/JIRA can handle, eg c:/jira/home\r\njira.home = \r\n\r\n[root@testjira download]# grep -i jira.home /opt/atlassian/jira/install/bin/setenv.sh \r\n# One way to set the JIRA HOME path is here via this variable.  Simply uncomment it and set a valid path like /jira/home.  You can of course set it outside in the command terminal.  That will also work.\r\nJIRA_HOME=\"/opt/atlassian/jira/data\"\r\n{noformat}\r\n\r\nWorkaround - set the jira.home in jira-application.properties, don't use the one in setenv.sh ...\r\n{quote}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwtje7:","customfield_14734":"1|hwip8f:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hwqwpr:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hwl8kv:","customfield_12830":null,"customfield_10401":null,"summary":"Jira install procedure doesn't take into account JIRA_HOME set in setenv.sh when doing an upgrade","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":"redhat, mysql","duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"40411","self":"https://jira.atlassian.com/rest/api/latest/issue/40411","key":"JRASERVER-10893","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"1504","customfield_11435":"1510","customfield_11437":"1537","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-10893].\n  {panel}\n\nSay I wish to record the number 0.9995 in a Number custom field. This is stored faithfully in the database. Unfortunately when editing the issue, the number field contains the value \"1\", evidently rounded up. Now when submitting the edit form, even if you didn't mean to, this field is 'edited' and you lose precision. In effect, JIRA cannot store more than 3 decimal points of precision. \r\n\r\nSee the discussion at:\r\n\r\nhttp://forums.atlassian.com/thread.jspa?messageID=257232075&#257232075\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwg5on:","customfield_14734":"1|hwa67j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hwsbl3:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hweapb:","customfield_12830":null,"customfield_10401":null,"summary":"Number custom fields rounded to 3 decimal points, causing loss of data during 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-36816].\r\n  {panel}\r\n\r\nIt would be great to have the REST API support the ability to add/edit/delete context of a custom field to a particular project and/or issue type, as already supported with the JIRA Administration UI.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxd227:","customfield_10651":null,"customfield_14734":"1|hxa31j:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxgljb:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxbkv3:","customfield_10653":null,"customfield_10401":null,"summary":"JIRA REST API - Ability to add/edit/delete context of custom field to a particular project and/or issue 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-60508].\n  {panel}\n\nh3. *Issue summary*\r\n\r\nWhen a user accesses JIRA and while logging in selects the option to remember me, even if the user access JIRA everyday, the last login date fails to be updated and would refer to the day the user logged in and selected the remember me option.\r\n\r\nThis is expected begavior based on how this function is designed however, should the user need to disable users that have not logged in in a while or for taking reports of similar scenario, they would not be able to because the last date shown even in the database table is the day (s)he checked the option and logged in. Date only updated if user clears browser cache, logs in from a different browser, signs out of JIRA or deletes the login token.\r\nh3. *Steps to Reproduce*\r\n # Open JIRA.\r\n # Enter credentials, select the remember me option and login.\r\n # Close the tab.\r\n # Open a new tab and access JIRA again.\r\n\r\nh3. *Expected Behavior*\r\n\r\nJIRA would launch and when it logs in using the token stored it would update the last login data in the database.\r\nh3. *Actual Result*\r\n\r\nJIRA would login however, the last login data is not updated due to the remember me token taking effect and making JIRA assume user never logged out.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy5nnj:","customfield_10651":null,"customfield_14734":"1|hy5kyf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy70gn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy5ky7:","customfield_10653":null,"customfield_10401":null,"summary":"Wrong Last login date because of remember me option checked","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2150832","self":"https://jira.atlassian.com/rest/api/latest/issue/2150832","key":"CONFSERVER-104200","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":13.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116410","id":"116410","name":"9.2.21","archived":false,"released":true,"releaseDate":"2026-06-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/117190","id":"117190","description":"","name":"10.2.13","archived":false,"released":true,"releaseDate":"2026-06-01"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/72414","id":"72414","name":"Upgrade - 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product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data 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Issue Summary\r\n\r\nRestarting a Confluence DC node during a rolling upgrade (before finalizing) may result in the node failing to start with the following error:\r\n{code:java}\r\ncheckConfigurationOnStartup Confluence cluster node will not start up because the finalized build number in the database [9109] doesn't match either the application build number [9116] or the home directory build number [9116].\r\n{code}\r\nh3. Steps to Reproduce\r\n # Deploy a Confluence 9.2.13 two node Cluster\r\n #* Ensure both nodes are running\r\n # Enter *Rolling Upgrade* mode\r\n # Upgrade Node 2 to Confluence 9.2.21\r\n # Upgrade Node 1 to Confluence 9.2.21\r\n # (i) *Do not finalize the upgrade yet*\r\n # Restart Node 1 (wait for it to come back up)\r\n # Restart Node 2 multiple times (wait for it to come back up each time)\r\n\r\nh3. Expected Results\r\n # Restarting Node 1 should start up without any errors\r\n #* local *confluence.cfg.xml* *buildNumber* should be updated to 9116\r\n #* local *confluence.cfg.xml* *finalizedBuildNumber* should remain at 9109\r\n{code:java}\r\n<confluence-configuration>\r\n..\r\n  <buildNumber>9116</buildNumber>\r\n  <properties>\r\n..\r\n    <property name=\"finalizedBuildNumber\">9109</property>\r\n..\r\n{code}\r\n # Restarting Node 2 should start up without any errors\r\n #* local *confluence.cfg.xml* *buildNumber* should be updated to 9116\r\n #* local *confluence.cfg.xml* *finalizedBuildNumber* should remain at 9109\r\n{code:java}\r\n<confluence-configuration>\r\n..\r\n  <buildNumber>9116</buildNumber>\r\n  <properties>\r\n..\r\n    <property name=\"finalizedBuildNumber\">9109</property>\r\n..\r\n{code}\r\n # When ready, connect back to *Confluence Administration* » *Rolling Upgrades* and finalize the Upgrade\r\n #* *buildNumber* and *finalizedBuildNumber* should then be updated to 9116\r\n\r\nh3. Actual Results\r\n\r\n*NODE 1*\r\n # The first startup of the upgraded Node 1 will load the GUI (/)\r\n #* However, the local *confluence.cfg.xml* has the *finalizedBuildNumber* incorrectly updated to *9116* (x)\r\n{code:java}\r\n<confluence-configuration>\r\n..\r\n  <buildNumber>9116</buildNumber>\r\n  <properties>\r\n..\r\n    <property name=\"finalizedBuildNumber\">9116</property>\r\n..\r\n{code}\r\n# Upon another restart of Node 1, it will fail to start with the following error in the {*}atlassian-confluence.log{*}:\r\n{code:java}\r\n2026-06-11 23:01:36,118 ERROR [Catalina-utility-1] [atlassian.confluence.setup.BootstrapApplicationStartupListener] checkConfigurationOnStartup Confluence cluster node will not start up because the finalized build number in the database [9109] doesn't match either the application build number [9116] or the home directory build number [9116].\r\n{code}\r\n # Confluence UI will show this error:\r\n!ConfluenceUpgradeBuildNumberMismatch.png|thumbnail!\r\n\r\n*NODE 2*\r\n # The first restart of the upgraded Confluence leaves the local confluence.cfg.xml in the correct state\r\n #* local *confluence.cfg.xml* *buildNumber* updated to 9116 (/)\r\n #* local *confluence.cfg.xml* *finalizedBuildNumber* remains at 9109 (/)\r\n{code:java}\r\n<confluence-configuration>\r\n..\r\n  <buildNumber>9116</buildNumber>\r\n  <properties>\r\n..\r\n    <property name=\"finalizedBuildNumber\">9109</property>\r\n..\r\n{code}\r\n # Another restart of the upgraded Confluence is still okay (/)\r\n # However, additional restarts of the upgraded Confluence results in an incorrect confluence.cfg.xml *finalizedBuildNumber*\r\n #* The local *confluence.cfg.xml* has the *finalizedBuildNumber* incorrectly updated to *9116* (x)\r\n{code:java}\r\n<confluence-configuration>\r\n..\r\n  <buildNumber>9116</buildNumber>\r\n  <properties>\r\n..\r\n    <property name=\"finalizedBuildNumber\">9116</property>\r\n..\r\n{code}\r\n # Upon another restart of Confluence, it will fail to start with this entry in {*}atlassian-confluence.log{*}:\r\n{code:java}\r\n2026-06-11 23:07:40,236 ERROR [Catalina-utility-1] [atlassian.confluence.setup.BootstrapApplicationStartupListener] checkConfigurationOnStartup Confluence cluster node will not start up because the finalized build number in the database [9109] doesn't match either the application build number [9116] or the home directory build number [9116].\r\n{code}\r\n # Confluence UI will show this error:\r\n!ConfluenceUpgradeBuildNumberMismatch.png|thumbnail!\r\n\r\nh3. Workaround\r\n\r\nIf the rolling upgrade failed after finalising the upgrade tasks, roll back, address the error and re-attempt the upgrade.\r\n\r\nIf the rolling upgrade was never finalised but the build number mismatch shows:\r\n # (!) Shutdown all Confluence nodes\r\n # On one Confluence node, edit the *<local confluence home>/confluence.cfg.xml* and set the *finalizedBuildNumber* to the expected previous unfinalized build number.\r\n #* E.g. if the error message in the logs says:\r\n{code:java}\r\nConfluence cluster node will not start up because the finalized build number in the database [9109] doesn't match either the application build number [9116] or the home directory build number [9116].\r\n{code}\r\n #* the local *<local confluence home>/confluence.cfg.xml* should have the *finalizedBuildNumber* set to the *9109*\r\n{code:java}\r\n<confluence-configuration>\r\n..\r\n  <properties>\r\n..\r\n    <property name=\"finalizedBuildNumber\">9109</property>\r\n{code}\r\n # Also check whether *finalizedBuildNumber* is present in the <Confluence-Shared-Home>/confluence.cfg.xml and ensure the *finalizedBuildNumber* is also set to 9109 if the line is present there.\r\n # Start Confluence\r\n #* Connect to *Confluence Administration* » *General Configuration* » *Rolling Upgrades*\r\n #* Finalize the upgrade\r\n # Bring each of the remaining Confluence cluster nodes online (one at a time)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pb6f:","customfield_14734":"1|i4pbcn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4o4tg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4pbcf:","customfield_12830":null,"summary":"Restarting a Confluence DC rolling upgraded node before finalizing may result in a build number mismatch","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1769178","self":"https://jira.atlassian.com/rest/api/latest/issue/1769178","key":"JRASERVER-72546","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["scheduler"],"customfield_11433":"9223372036854775807","customfield_10610":41.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10271","id":"10271","name":"Administration - 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-34195].\n  {panel}\n\nTwo individuals, on separate machines, may currently use the same username and password to concurrently login into JIRA. I would like the ability to configure the login configuration to check if the username being used to authenticate has an active session and if so prevent the second user from accessing the system. Alternatively, I would like to terminate the active session of the initial user and allow the second user to authenticate. It should be enabled for either local as remote users. 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*Summary*\r\n\r\nEnter a new line in a table cell under visual mode cause malformed table upon saving. This is happening to Description or Comment.  \r\n\r\nh3. *Steps to Reproduce*\r\n# Create a new issue in any project. \r\n# Insert the following table in Text mode to prepopulate the table in Description or Comment. \r\n{code:none} \r\n||Heading 1||Heading 2||Heading 1||Heading 2||Heading 1||Heading 2||Heading 1||Heading 2||\r\n|Col A1|Col A2|Col A1|Col A2|Col A1|Col A2|Col A1|Col A2|\r\n|Col A1|Col A2|Col A1|Col A2|Col A1|Col A2|Col A1|Col A2|\r\n|Col A1|Col A2|Col A1|Col A2|Col A1|Col A2|Col A1|Col A2|\r\n|Col A1|Col A2|Col A1|Col A2|Col A1|Col A2|Col A1|Col A2|\r\n|Col A1|Col A2|Col A1|Col A2|Col A1|Col A2|Col A1|Col A2|\r\n{code} \r\n !Screen Shot 2018-10-25 at 2.47.44 PM.png|thumbnail! \r\n# Save it. \r\n# Edit the Description or Comment. \r\n# Switch to VIsual mode. \r\n# Go to any of the table cell and press ENTER or insert some new lines. \r\n !Screen Shot 2018-10-25 at 2.48.00 PM.png|thumbnail! \r\n# Save it again. \r\n\r\nh3. *Expected Results*\r\n\r\n !Screen Shot 2018-10-25 at 3.06.46 PM.png|thumbnail! \r\n\r\nh3. *Actual Results*\r\n\r\nIt is displayed as follows: \r\n !Screen Shot 2018-10-25 at 2.48.09 PM.png|thumbnail! \r\n\r\nIn the text mode: \r\n !Screen Shot 2018-10-25 at 2.48.22 PM.png|thumbnail! \r\n \r\nh3. *Notes*\r\n* This could be caused by the new line inserted causing the renderer to think that these are new rows. \r\n* The new line in Wiki Markup renderer is indicated as follows with a blank space (\" \") right after the two back-slash (\"\\\"). \r\n{noformat}\\\\ {noformat}\r\n* This could be happening to all fields that have been using the Wiki Markup as well. \r\n\r\nh3. *Workaround*\r\nThere is a workaround where you can edit the table in Text mode to insert the new line as follows: \r\n !Screen Shot 2018-10-25 at 2.49.00 PM.png|thumbnail! \r\n !Screen Shot 2018-10-25 at 2.49.07 PM.png|thumbnail! 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Issue Summary\r\n\r\nAn incoming OAuth 2.0 link can get tokens through the Authorization Code + PKCE (S256) flow without a client secret. On 11.3.12, if the client refreshes the token without sending client_secret, Jira doesn't return an OAuth error. Client validation hits a null secret in {{{}DefaultClientService.isClientValid(){}}}, throws a NullPointerException, and the token endpoint returns an unhandled HTTP 500.\r\n\r\nOn 10.3.26, the same request is correctly rejected with HTTP 401 invalid_client, and no error is logged. This points to a regression introduced in 11.3.x. Related: OAUTH20-2491.\r\nh3. Steps to Reproduce\r\n\r\n1. On a vanilla Jira DC 11.3.12 instance with an HTTPS base URL, leave the OAuth 2.0 provider settings at their defaults. Don't set any {{-Datlassian.oauth2.provider.*}} properties in {{{}setenv.sh{}}}.\r\n\r\n2. Go to {*}Administration → Applications → Application links → Create link → External application → Incoming{*}. Set the redirect URL to {{{}[https://localhost:8443/callback]{}}}, select the {{READ}} scope, and note the Client ID.\r\n\r\n3. Generate a {{code_verifier}} and its S256 {{{}code_challenge{}}}:\r\n{code:java}\r\nVERIFIER=$(openssl rand -base64 60 | tr -d '\\n=+/' | cut -c1-64)\r\nCHALLENGE=$(printf '%s' \"$VERIFIER\" | openssl dgst -sha256 -binary | openssl base64 | tr '+/' '-_' | tr -d '=\\n')\r\necho \"$VERIFIER\"; echo \"$CHALLENGE\"{code}\r\n4. Log in to Jira in a browser and open the URL below. Approve the consent screen, then copy the {{code}} from the redirect URL:\r\n{code:java}\r\n<BASE_URL>/rest/oauth2/latest/authorize?client_id=<CLIENT_ID>&redirect_uri=https://localhost:8443/callback&response_type=code&scope=READ&code_challenge=<CHALLENGE>&code_challenge_method=S256&state=xyz\r\n{code}\r\n5. Exchange the code without client_secret. This returns HTTP 200 with an access token and a refresh token:\r\n{code:java}\r\ncurl -X POST -H \"Content-Type: application/x-www-form-urlencoded\" -w \"\\nHTTP %{http_code}\\n\" \\\r\n\"<BASE_URL>/rest/oauth2/latest/token?client_id=<CLIENT_ID>&code=<CODE>&grant_type=authorization_code&redirect_uri=https://localhost:8443/callback&code_verifier=<VERIFIER>\"\r\n{code}\r\n6. Refresh without {{client_secret:}}\r\n{code:java}\r\ncurl -X POST -H \"Content-Type: application/x-www-form-urlencoded\" -w \"\\nHTTP %{http_code}\\n\" \\\r\n\"<BASE_URL>/rest/oauth2/latest/token?client_id=<CLIENT_ID>&grant_type=refresh_token&refresh_token=<REFRESH_TOKEN>&redirect_uri=https://localhost:8443/callback\"\r\n{code}\r\n7. Repeat steps 1–6 on a Jira DC 10.3.26 instance and compare the step 6 response and logs.\r\nh3. Expected Results\r\n\r\nJira rejects the refresh with a standard OAuth error response (RFC 6749 §5.2), as 10.3.26 does.\r\n\r\nJira DC 10.3.26, response to step 6:\r\n{code:java}\r\n{\"error\":\"invalid_client\",\"error_description\":\"The provided client_id and/or client_secret is invalid\"}\r\nHTTP 401\r\n{code}\r\nJira DC 10.3.26, Tomcat access log (code exchange, then refresh):\r\n{code:java}\r\n172.50.0.2 635x275x1 - [29/Oct/2026:10:35:18 +0000] \"POST /jira/rest/oauth2/latest/token?client_id=<CLIENT_ID>&code=<CODE>&grant_type=authorization_code&redirect_uri=https://localhost:8443/callback&code_verifier=<VERIFIER> HTTP/1.1\" 200 269 127 \"-\" \"curl/8.5.0\" \"-\"\r\n172.50.0.2 640x278x1 - [29/Oct/2026:10:40:05 +0000] \"POST /jira/rest/oauth2/latest/token?client_id=<CLIENT_ID>&grant_type=refresh_token&refresh_token=<REFRESH_TOKEN>&redirect_uri=https://localhost:8443/callback HTTP/1.1\" 401 98 15 \"-\" \"curl/8.5.0\" \"-\"\r\n{code}\r\nJira DC 10.3.26, {{{}atlassian-jira.log{}}}: no NullPointerException or {{clientSecret}} error for this request. This was checked with:\r\n{code:java}\r\ngrep -n -E \"clientSecret|NullPointerException\" atlassian-jira.log*\r\n(no output){code}\r\nh3. Actual Results\r\n\r\nOn 11.3.12, the refresh fails with a generic XML REST error instead of an OAuth error.\r\n\r\nJira DC 11.3.12, response to step 6: Jira DC 11.3.12, {{{}atlassian-jira.log{}}}. The NPE happened on both refresh attempts:\r\n{noformat}\r\n<?xml version=\"1.0\" encoding=\"UTF-8\" standalone=\"yes\"?><status><status-code>500</status-code><message>Cannot invoke \"String.equals(Object)\" because \"clientSecret\" is null</message><stack-trace>Please contact your admin passing attached Log's referral number: 0d51ef2b-9199-4441-b145-c7e02b94c413</stack-trace></status>\r\nHTTP 500\r\n{noformat}\r\nJira DC 11.3.12, {{{}atlassian-jira.log{}}}. The NPE happened on both refresh attempts:\r\n{code:java}\r\n/jira/rest/oauth2/latest/token ERROR anonymous 933x292x1 - 10.140.13.100,172.50.0.2 /rest/oauth2/latest/token [c.a.p.r.v2.exception.ThrowableExceptionMapper] Uncaught exception 0d51ef2b-9199-4441-b145-c7e02b94c413 thrown by REST service: Cannot invoke \"String.equals(Object)\" because \"clientSecret\" is null\r\njava.lang.NullPointerException: Cannot invoke \"String.equals(Object)\" because \"clientSecret\" is null\r\n    at com.atlassian.oauth2.provider.core.client.DefaultClientService.isClientValid(DefaultClientService.java:219)\r\n    at com.atlassian.oauth2.provider.rest.validation.grant.GrantValidator.authenticateClient(GrantValidator.java:35)\r\n    at com.atlassian.oauth2.provider.rest.validation.grant.GrantValidator.validate(GrantValidator.java:29)\r\n    at com.atlassian.oauth2.provider.rest.service.grant.RefreshTokenGrantProcessor.execute(RefreshTokenGrantProcessor.java:50)\r\n    at com.atlassian.oauth2.provider.rest.service.TokenRestService.create(TokenRestService.java:24)\r\n    at com.atlassian.oauth2.provider.rest.resource.TokenResource.createToken(TokenResource.java:76){code}\r\n*Difference between 10.3.x and 11.3.x*\r\n * *10.3.26:* The refresh without a secret is handled. The response is HTTP 401 {{{}invalid_client{}}}, the access log shows {{{}401{}}}, and nothing is logged in {{{}atlassian-jira.log{}}}.\r\n\r\n * *11.3.12:* The same request isn't handled. Jira throws an NPE in {{DefaultClientService.isClientValid()}} and returns HTTP 500 with a referral number instead of an OAuth error.\r\n\r\nh3. Workaround\r\n\r\nSend {{client_secret}} with the refresh-token request. 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Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-61717].\r\n  {panel}\r\n\r\n*Summary*\r\n\r\nAn incorrect week number is shown in JIRA's date picker control. The problem occurs because Jira marked the same week as last week of year Y and first week of year Y+1. \r\n\r\n*Steps to reproduce*\r\n# Open the date picker and go to the last week in the year, for example last week in 2020. \r\n# Note which week is last. \r\n# Move to the next week, which is the first week of the following year, for example first week in 2021. \r\n\r\n*Expected Result*\r\nWeek 1 2021 should not be the same as week 53 2020. Week 1 2021 should start on Sun Jan 3 and finish on Sat Jan 9. \r\n\r\n*Actual Result*\r\nWeek 1 2021 *is* the same as week 53 2020, which is the week starting on Sun Dec 27 and finishing on Sat Jan 2. \r\n !wk53-2020.png|thumbnail!  !wk1-2021.png|thumbnail! 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Suggestion\r\n\r\nCurrently, unable to drag/drop emails into Confluence's pages in some instances, this feature is not fully implemented in the Confluence Data Center Product. The envelope icon disappears when dragging on the Confluence page. or recently we noticed some scenarios below:\r\n\r\nWe’ve identified an issue affecting drag-and-drop of emails from Outlook into Confluence when using Microsoft Edge.\r\nh4. What’s affected\r\n * *Confluence version:* 9.2.12 and 9.2.13\r\n\r\n * *Browser:* Microsoft Edge 142.0.3595.80\r\n\r\n * *Email client:* Outlook 2408\r\n\r\nIn this combination, dragging an email from Outlook onto a Confluence page appears to do nothing:\r\n * No upload dialog or progress indicator\r\n\r\n * No error message\r\n\r\n * No attachment is created\r\n\r\n_*PS : It also doesn't work with Chrome browser - 143.0.7499.192/193*_\r\nh4. What still works / Workaround\r\n\r\nThe same operation works in the following cases:\r\n * *Confluence 9.2.13 + Outlook 2408 + Firefox*\r\n\r\n * *Confluence 9.2.4 + Outlook 2408 + Edge 142.0.3595.80*\r\n\r\nh3. Recommendation\r\n\r\nOfficially add the capability to Confluence allow MS Outlook to drag/drop emails into Confluence.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2g5jj:","customfield_10651":null,"customfield_14734":"1|i2g5pz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2fqf3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2g5pr:","customfield_10653":null,"summary":"Allow users to drag and drop emails from MS outlook to a page. 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Using *Confluence Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFCLOUD-41227].\r\n  {panel}\r\n\r\nh3. Summary\r\nWhen using a Confluence Search as an Unlicensed Access user (Service Desk Customer), the user is unable to get search suggestions (forever loop) and when the user hits 'return' to run the search, he is redirected to /dosearchsite.action and sees \"Not Permitted\" \r\n\r\nh3. Environment\r\n* Confluence 6.4.1\r\n* JSD 3.8\r\n\r\nh3. Steps to Reproduce\r\n# Link a JIRA Service Desk project to a Space\r\n# Create a page.\r\n# Login as a Service Desk customer (user without Confluence or JIRA Application access)\r\n# Login to Confluence.\r\n# Search for the page in Confluence\r\n# hit \"Enter\" on the keyboard\r\n\r\nh3. Expected Results\r\nSearch results are shown.\r\n\r\nh3. Actual Results\r\n\"Not Permitted\" page is shown.\r\n\r\nh3.Workaround\r\nNo workaround at the moment.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz5nev:","customfield_14734":"1|hz5mu7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hz5zgv:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz5mu7:","customfield_12830":null,"summary":"Search returns Not Permitted when Unlicensed Access searching","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-1649","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2111008","self":"https://jira.atlassian.com/rest/api/latest/issue/2111008","key":"CONFSERVER-101502","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nDuring the execution of the Fast Trash Removal (Automated Data Eviction) job, Confluence encounters an error when attempting to permanently delete trashed attachments whose actual files are missing from disk. The job fails with the following exception:\r\n{code:java}\r\njava.lang.IllegalArgumentException: Can't generate cache key for attachment with no content {code}\r\nThis occurs because the attachment file is deleted from the filesystem before its corresponding database record and cache invalidation are safely handled. As a result, Confluence rolls back the current batch transaction and retries deletion item-by-item. During the retry phase, additional errors are logged indicating missing attachment paths on disk, such as:\r\n{code:java}\r\nCould not find attachment folder to remove at [/var/atlassian/application-data/confluence/shared/attachments/v4/...]{code}\r\nThis behavior suggests a flaw in the attachment deletion sequence within ReadThroughCachingAttachmentManager.removeAttachmentWithoutNotifications(), where Confluence attempts to generate a cache key for a content object that no longer exists. Consequently, trashed attachments remain undeleted in the database, and the Fast Trash Removal job does not fully complete as expected.\r\nh3. Steps to Reproduce\r\n # Created a page with an attachment.\r\n # Retention Rule for space set as:\r\n ** Attachments: Keep all\r\n ** Page versions: 1 version\r\n ** Trash: 1 day\r\n #  Deleted the page to Trash\r\n # Execute the following SQL to update the dates of items in the trash so that they come within the retention policy.\r\n{code:java|title=Postgre}\r\nUPDATE CONTENTPROPERTIES\r\nSET LONGVAL = EXTRACT(EPOCH FROM (CURRENT_DATE - INTERVAL '2 days')::timestamp) * 1000\r\nWHERE PROPERTYNAME = 'trash-date'; {code}\r\n # Flushed the cache from Cache Management\r\n # Run the Trash Removal (Soft).\r\n # Similar logs will be printed:\r\n{code:java}\r\n2025-11-21 10:34:24,922 ERROR [Caesium-1-4] [impl.retention.fast.FastTrashRemovalManager] lambda$removeTrashContents$5 error during fast trash removal, skipping to next removal batch:\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-114235.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: e3e8f384c9400ee1\r\njava.lang.IllegalArgumentException: Can't generate cache key for attachment with no content: Attachment: Sceanrio 1.txt v.1 (393333) admin\r\n\tat com.google.common.base.Preconditions.checkArgument(Preconditions.java:220)\r\n\tat com.atlassian.confluence.impl.pages.attachments.ReadThroughAttachmentDownloadPathCache.toKey(ReadThroughAttachmentDownloadPathCache.java:41)\r\n\tat com.atlassian.confluence.impl.pages.attachments.ReadThroughCachingAttachmentManager.invalidateCache(ReadThroughCachingAttachmentManager.java:204)\r\n\tat com.atlassian.confluence.impl.pages.attachments.ReadThroughCachingAttachmentManager.removeAttachmentWithoutNotifications(ReadThroughCachingAttachmentManager.java:131)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(DirectMethodHandleAccessor.java:103)\r\n\tat java.base/java.lang.reflect.Method.invoke(Method.java:580)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:355)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:196)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)\r\n\tat org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:379)\r\n\tat org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.retry.annotation.AnnotationAwareRetryOperationsInterceptor.invoke(AnnotationAwareRetryOperationsInterceptor.java:165)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat com.atlassian.spring.interceptors.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:16)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat com.atlassian.confluence.util.profiling.ConfluenceMonitoringMethodInterceptor.invoke(ConfluenceMonitoringMethodInterceptor.java:36)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:223)\r\n\tat jdk.proxy4/jdk.proxy4.$Proxy425.removeAttachmentWithoutNotifications(Unknown Source)\r\n\tat com.atlassian.confluence.pages.DefaultTrashManager.deleteContentEntity(DefaultTrashManager.java:307)\r\n\tat com.atlassian.confluence.pages.DefaultTrashManager.lambda$purge$1(DefaultTrashManager.java:254)\r\n\tat java.base/java.lang.Iterable.forEach(Iterable.java:75)\r\n\tat com.atlassian.confluence.pages.DefaultTrashManager.purge(DefaultTrashManager.java:254)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(DirectMethodHandleAccessor.java:103)\r\n\tat java.base/java.lang.reflect.Method.invoke(Method.java:580)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:355)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:196)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)\r\n\tat org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:379)\r\n\tat org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.retry.annotation.AnnotationAwareRetryOperationsInterceptor.invoke(AnnotationAwareRetryOperationsInterceptor.java:165)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat com.atlassian.spring.interceptors.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:16)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat com.atlassian.confluence.util.profiling.ConfluenceMonitoringMethodInterceptor.invoke(ConfluenceMonitoringMethodInterceptor.java:36)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:223)\r\n\tat jdk.proxy4/jdk.proxy4.$Proxy464.purge(Unknown Source)\r\n\tat com.atlassian.confluence.impl.retention.manager.AbstractTrashRemovalManager.deleteForRule(AbstractTrashRemovalManager.java:74)\r\n\tat com.atlassian.confluence.impl.retention.fast.FastTrashRemovalManager.lambda$removeTrashContents$4(FastTrashRemovalManager.java:210)\r\n\tat com.atlassian.confluence.impl.retention.analytics.TrashRemovalStatisticThreadLocal.withStatistic(TrashRemovalStatisticThreadLocal.java:23)\r\n\tat com.atlassian.confluence.impl.retention.fast.FastTrashRemovalManager.lambda$removeTrashContents$5(FastTrashRemovalManager.java:210)\r\n\tat org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140)\r\n\tat com.atlassian.confluence.impl.retention.fast.FastTrashRemovalManager.removeTrashContents(FastTrashRemovalManager.java:196)\r\n\tat com.atlassian.confluence.impl.retention.fast.FastTrashRemovalManager.removeTrashContentsWithRetry(FastTrashRemovalManager.java:168)\r\n\tat com.atlassian.confluence.impl.retention.fast.FastTrashRemovalManager.removeTrashesOfOnePolicy(FastTrashRemovalManager.java:143)\r\n\tat com.atlassian.confluence.impl.retention.fast.FastTrashRemovalManager.removeTrashesOfOneSpace(FastTrashRemovalManager.java:130)\r\n\tat com.atlassian.confluence.impl.retention.fast.FastTrashRemovalManager.lambda$internalSoftRemove$1(FastTrashRemovalManager.java:116)\r\n\tat java.base/java.util.ArrayList.forEach(ArrayList.java:1596)\r\n\tat com.atlassian.confluence.impl.retention.fast.FastTrashRemovalManager.internalSoftRemove(FastTrashRemovalManager.java:116)\r\n\tat com.atlassian.confluence.impl.retention.fast.FastTrashRemovalManager.lambda$softRemove$0(FastTrashRemovalManager.java:90)\r\n\tat com.atlassian.confluence.impl.cluster.lock.ClusterLockExecutionService.doWithLock(ClusterLockExecutionService.java:29)\r\n\tat com.atlassian.confluence.impl.retention.fast.FastTrashRemovalManager.softRemove(FastTrashRemovalManager.java:89)\r\n\tat com.atlassian.confluence.impl.retention.schedule.TrashSoftRemovalScheduledJob.runJob(TrashSoftRemovalScheduledJob.java:49)\r\n\tat com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.doRunJob(JobRunnerWrapper.java:121)\r\n\tat com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.runJob(JobRunnerWrapper.java:83)\r\n\tat com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$JobRunnerWithStats.runJob(CaesiumSchedulerService.java:743)\r\n\tat com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:134)\r\n\tat com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:106)\r\n\tat com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:90)\r\n\tat com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:545)\r\n\tat com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeLocalJobWithRetryOnFailure(CaesiumSchedulerService.java:500)\r\n\tat com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:440)\r\n\tat com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:66)\r\n\tat com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:60)\r\n\tat com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:35)\r\n\tat java.base/java.lang.Thread.run(Thread.java:1583)\r\n2025-11-21 10:34:24,923 WARN [Caesium-1-4] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:\\n  ->[TrashRemovalService]: PROPAGATION_REQUIRES_NEW,ISOLATION_DEFAULT (Session #1747429507)\\n        [null]: PROPAGATION_REQUIRES_NEW,ISOLATION_DEFAULT,readOnly (Session #626968819)\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-114235.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: e3e8f384c9400ee1\r\n2025-11-21 10:34:24,927 DEBUG [Caesium-1-4] [impl.retention.fast.FastTrashRemovalManager] debug Fast trash removal - Trash deletion in batch failed, retry deletion one by one.\r\n | traceId: e3e8f384c9400ee1\r\n2025-11-21 10:34:24,975 ERROR [Caesium-1-4] [pages.attachments.filesystem.ContentDirectoryStructureAttachmentDataFileSystemV004] deleteAllAttachmentVersions Could not find attachment folder to remove at [/var/atlassian/application-data/confluence/shared/attachments/v4/123/0/393333].\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-114235.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: e3e8f384c9400ee1 {code}\r\n\r\nh3. Expected Results\r\n\r\nWhen the *Fast Trash Removal* job runs:\r\n # Confluence should {*}successfully identify and permanently remove all trashed content{*}, including pages, comments, and attachments.\r\n # For trashed attachments:\r\n ** The system should first validate that the attachment’s content record and binary reference exist.\r\n ** It should then *remove the database record, clear associated cache entries, and finally delete the file from disk* — in that order.\r\n # If the attachment file is already missing from disk, Confluence should:\r\n ** *Gracefully skip deletion of the missing file* without throwing an exception.\r\n ** Log a clear warning indicating that the file was not found but was cleaned up from the database.\r\n\r\nAs a result, the *trash cleanup completes successfully* without transaction rollbacks, cache key errors, or partial deletions.\r\nh3. Actual Results\r\n * The job {*}fails to complete the batch deletion successfully{*}.\r\n * Some trashed attachments *remain in the database* despite their files being deleted.\r\n * Repeated *\"cache key\" and \"missing path\" errors* appear in the logs each time the eviction job runs.\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behaviour. A workaround will be added here when available.\r\n\r\nThe error can be ignored as attachments get deleted, but logging is not correct. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4itsv:","customfield_14734":"1|i4itz3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4hn9w:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ityv:","customfield_12830":null,"summary":"Fast Trash Removal Fails with “Can't generate cache key for attachment with no content” When Attachment File Missing from Disk","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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Issue Summary\r\n\r\nNon-admin users who are granted access to *Analytics for Confluence* see a *blank Analytics page* (page flashes then clears/resets). Admin users can view analytics normally.\r\nRoot cause is a *JavaScript compatibility conflict* between:\r\n * *Analytics for Confluence* plugin: {{com.addonengine.analytics}}\r\n * *Assets - Confluence Macro* plugin: {{com.riadalabs.confluence.plugins.insight-confluence}}\r\n\r\nFor non-admin users, the Assets web resource ({{{}ifc-web-resources{}}}) loads late and *removes/corrupts* {{d3.selection.prototype.watchTransition}} after NVD3 adds it, causing chart rendering to crash.\r\n\r\nh3. Affected App versions\r\n\r\nAssets - Confluence Macro\r\n* *v4.0.2*\r\n* *v4.0.3*\r\n\r\nh3. Steps to Reproduce\r\n # Install *Confluence Data Center* (on-prem).\r\n # Install/enable *Analytics for Confluence* ({{{}com.addonengine.analytics{}}}).\r\n # Install/enable *Assets - Confluence Macro* ({{{}com.riadalabs.confluence.plugins.insight-confluence{}}}) {*}v4.0.2{*}.\r\n # Create (or use) a *non-admin* user account.\r\n # Add the non-admin user to the group that grants *Analytics access* in Confluence.\r\n # Log in as the non-admin user and open the *Analytics* page (e.g., Space/Global Analytics view depending on configuration).\r\n\r\nh3. Expected Results\r\n\r\nNon-admin users with Analytics permissions should be able to load the Analytics page and view charts/data normally (same behavior as admin users).\r\nh3. Actual Results\r\n\r\nFor non-admin users, the Analytics page:\r\n * loads briefly (flash), then becomes *blank* / resets,\r\n\r\n * while admin users continue to see Analytics normally.\r\n\r\nBackend calls are successful ({{{}confanalytics{}}} REST APIs return *200 OK* with valid payload), but the UI crashes during chart rendering.\r\n\r\n(Observed in the *browser console* / bundled JS runtime error)\r\n{code:java}\r\nUncaught TypeError: fe.watchTransition is not a function  at batch.js:108:1303936{code}\r\nAdditional console message observed before the crash:\r\n{code:java}\r\nThe analytics client you provided doesn't support page events / track events{code}\r\nCluster/UI behavior correlates with web-resource bundle ordering:\r\n * *Admin user bundle:* Assets loads early → NVD3 adds {{watchTransition}} after → Analytics renders OK\r\n\r\n * *Non-admin bundle:* NVD3 adds {{watchTransition}} → Analytics initializes → Assets loads late and removes it → next render crashes\r\n\r\nh3. 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Steps to reproduce the issue\r\n# Create a space with more than 10100 pages. \r\n# Go the page \"Space Admin >> Content Tools >> Export\" \r\n# Select \"PDF\" then \"Custom Export\"\r\n# Click the button \"Deselect All\" to uncheck all box. \r\n# Select a couple page in the tree then export to PDF.\r\n\r\nh3. Expected behavior\r\nConfluence should export only those selected pages. \r\n\r\nh3. Current behavior \r\nConfluence is exporting almost the entire space.\r\n\r\nh3. 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? 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Issue Summary\r\n\r\nAfter setting up an Incoming, External, Application link to Jira with System Admin permissions, non-administrator accounts are unable to Manage Sprints even if the Token Scope is {{System Admin}} and they have the {{Manage Sprints}} permission\r\nh3. Steps to Reproduce\r\n # Create an Application link in Jira\r\n ## External Application\r\n ## Incoming Application link Type\r\n ## Scopes = {{System Admin}}\r\n # Setup an [Oauth2 integration|https://confluence.atlassian.com/adminjiraserver0902/jira-oauth-2-0-provider-api-1168853930.html#JiraOAuth2.0providerAPI-token] using the Key and Secret Provided\r\n # Follow the Oauth2 authorization flow, and consent using an account that does not have {{System Admin}} permission, but does have the {{Manage Sprint}} [permission|https://confluence.atlassian.com/adminjiraserver112/using-manage-sprints-permission-for-advanced-cases-1688896855.html]\r\n # Try to update a Sprint using API\r\n\r\nh3. Expected Results\r\n\r\nThe sprint is updated because the Token Endpoint Scope is {{System Admin}} and the consenting user has the [Manage Sprint|https://confluence.atlassian.com/adminjiraserver112/using-manage-sprints-permission-for-advanced-cases-1688896855.html] permission in Jira. \r\nh3. Actual Results\r\n\r\nThe Sprint Cannot be edited by the User and the error below is returned\r\n{noformat}\r\n{\"errorMessages\":[\"To update this sprint, you must either have the Manage Sprints or the Edit Sprints permission for all of the following projects: SCRUM.\"],\"errors\":{}}% {noformat}\r\nh3. Workaround\r\n\r\nFollow the Oauth2 authorization flow as an account that has System Admin Permissions","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r2br:","customfield_14734":"1|i4r2hz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pvxw:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r2hr:","customfield_12830":null,"customfield_10401":null,"summary":"Users Are Unable to Manage Sprints via REST API when they Do Not Have Admin Permissions","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"373625","self":"https://jira.atlassian.com/rest/api/latest/issue/373625","key":"JRASERVER-40676","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-cloud","affects-server","excel-export"],"customfield_11433":"9223372036854775807","customfield_10610":13.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"324577","self":"https://jira.atlassian.com/rest/api/2/issueLink/324577","outwardIssue":{"id":"772091","key":"JRACLOUD-40676","self":"https://jira.atlassian.com/rest/api/2/issue/772091","fields":{"summary":"Implementing CSV Issue Export with Comments","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11905","id":"11905","name":"Navigation - 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-40676].\n  {panel}\n\nConsidering that there is a CSV Importer for CSV files; it will be great to also implement a built in CSV Exporter that allows user to export CSV issues (from the View Issue screen) together with issue description and comments. \r\n\r\nCurrently there is no easy way to generate a working CSV issue export file. From the View Issue screen; there is only XML, printable and word format. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxk5dr:","customfield_10651":null,"customfield_14734":"1|hxjue7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxn89r:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxjudz:","customfield_10653":null,"customfield_10401":null,"summary":"Implementing CSV Issue Export with 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","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated 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We will continue investigating and provide a follow-up in a few months time.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Under Consideration","id":"11774","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11776","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10841","id":"10841","name":"Bulk Operations","description":"Bulk edit, bulk delete, bulk move, bulk migration of issues"},{"self":"https://jira.atlassian.com/rest/api/2/component/43412","id":"43412","name":"Issue - 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-2428/watchers","watchCount":238,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2003-10-01T07:34:42.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hw9zxj:","updated":"2026-10-30T07:47:26.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-2428].\r\n{panel}\r\n{panel:title=Atlassian Status as of 5 September 2018|borderStyle=solid|borderColor=#3c78b5|titleBGColor=#3c78b5|bgColor=#e7f4fa}\r\nHi everyone,\r\n\r\nThank you for your interest in this issue.\r\n\r\nWhile this suggestion has gathered significant interest, we are unable to implement all of the excellent suggestions you make. We don't plan to work on this for the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we will consider whether we need to alter its status. \r\n We understand this decision will be disappointing to everyone who voted for this issue.\r\n\r\nWhile we believe this suggestion would improve the product, after careful review of the most pressing needs of our customers, we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n\r\nFor the near future, we've decided to prioritize some other areas of the Jira Server roadmap, including several highly-voted suggestions from you:\r\n * Further performance and stability improvements\r\n * Email notifications template editor available from the UI JRASERVER-7266\r\n * Jira email notifications batching JRASERVER-1369\r\n * Mobile app for Jira Server JRASERVER-46149\r\n * Improved filter and dashboard management by Jira administrators JRASERVER-15900 and JRASERVER-41269 \r\n * Adding the \"updated-by\" JQL search query JRASERVER-1973\r\n * Support for 4 byte characters in MySQL connection JRASERVER-36135\r\n\r\nIn the recent Jira Server releases we have also shipped some highly-voted features and improvements, including:\r\n * Filters and dashboards collaborative editing\r\n * Selectable delimiters in CSV export \r\n * Microsoft SQL Server 2016 support \r\n * iPv6 support\r\n * Faster Kanban boards\r\n * Refreshed projects and custom fields management pages in the admin's section \r\n * We hope that you appreciate our candid and transparent communication. You can learn more about our approach to highly voted server suggestions here.\r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how you suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\n\r\nJira Server Product Management\r\n{panel}\r\n*Original request description (original description was blank, so let's use one of the duplicates' description for clarity):*\r\n\r\nIt would be handy to have the possibility to bulk change the type of one, more or all issue links when viewing the \"link administration\" of a certain issue. E.g. when one wants to change all \"subissues\" to \"related issues\". Now this can only be achieved by removing the links and recreating them as the new link types.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwhedb:","customfield_10651":null,"customfield_14734":"1|hwa17r:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwkwk7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwe4av:","customfield_10653":null,"customfield_10401":null,"summary":"Bulk 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-44728].\n  {panel}\n\nh3. Problem Definition\r\nAs an admin, I would like the option to select multiple screens or workflows to delete, instead of having to delete each one individually.\r\n\r\nh3. Suggested Solution\r\nImplement checkboxes to allow mass selection then deletion of screens or workflows.\r\n \r\nh3. 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Summary\r\n\r\nIn versions which have [JRASERVER-62455 : Changing a custom field configuration changes the values of custom fields when issues are edited|https://jira.atlassian.com/browse/JRASERVER-62455] fixed, changing a custom field's contexts and options will no longer cause the deletion of newly-invalid values in issues.\r\n\r\nInstead, these invalid values will remain, with a \"(not available)\" suffix attached to the value to indicate to the users that the value is no longer valid in the current configuration. This allows users to identify these issues and retain the value as they update it to a new value that is valid.\r\n\r\nIt would be helpful to implement a way for administrators to be able to check all of the issues in the instance that may contain invalid field values, on a field-by-field basis. \r\n\r\nh3. Suggestions\r\n\r\nImplement a feature in the Custom Fields administration page which, for all custom fields, checks for all issues in the instance which contain invalid values for that field.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3uyev:","customfield_10651":null,"customfield_14734":"1|i3uylb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3tsng:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i3uyl3:","customfield_10653":null,"customfield_10401":null,"summary":"Implement a way to find issues with custom field values that are no longer valid in the custom field context","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"542251","self":"https://jira.atlassian.com/rest/api/latest/issue/542251","key":"JRASERVER-47661","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15830","value":"Severity 1 - 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Upon startup (PluginEnabledEvent) our add-on installs multiple custom fields. It matches those custom fields by ID as we store this ID the first time a custom field is created.\r\n\r\nJIRA caches all custom field objects as they are accessed but, if the Custom Field Type is not available, JIRA still caches these custom fields as CacheObject.NULL. All the following requests for a custom field in these conditions will return null. \r\n\r\nSome add-ons, will load all custom fields upon startup (e.g PluginEnabledEvent) using, for instance, the method CustomFieldManager#getCustomFieldObjects().\r\n\r\nIf one of these add-ons is enabled before our add-on, it will cache all our custom fields as NULL. Hence, when our add-on is enabled, the custom fields searched by ID return NULL leading the add-on to install them again, creating duplicated custom fields.\r\n\r\nThis behaviour only applies when JIRA is restarted.\r\n\r\nWe have found that this problem is affecting other add-ons as well that, just like us, are checking if their custom fields are installed using the ID.\r\n\r\nOur current fix is clearing the custom fields cache when the add-on is enabled.\r\n\r\nHope this get's fixed ASAP. Thank you.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy0tbj:","customfield_14734":"1|hy0ox3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hy2ia7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hy0owv:","customfield_12830":null,"customfield_10401":null,"summary":"Custom fields are cached as null","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1446786","self":"https://jira.atlassian.com/rest/api/latest/issue/1446786","key":"JRASERVER-70283","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":10.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10271","id":"10271","name":"Administration - 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Issue Summary\r\n\r\nWhen adding HTML code to an announcement banner, if there is any syntax issue, the whole JIRA UI will be impacted and users might not be able to login at all if the login form is hidden because of the announcement banner.\r\nh3. Steps to reproduce the issue\r\n - Go to ⚙ > System > Announcement Banner\r\n - Enter the following content in the banner field. (!) Note that the syntax is incorrect, as the closing comment tag is missing a dash character:\r\n{code:java}\r\n<!-- Commented out code ->\r\n{code}\r\n\r\n - Click on the \"Set banner\" button\r\n - Log out of Jira and try to log back in\r\n - Notice that the login form is completely gone and that it is impossible to log in:\r\n !MissingLoginForm.png|thumbnail!\r\n\r\nh3. Suggested solution\r\n\r\n2 options:\r\n - either add a syntax checker before allowing the admin user to save the banner by clicking on the \"Set banner\" button\r\n - or provide the admin user with a preview of the announcement banner, so that they can see the impact of it before clicking on the \"Set banner\" button","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1g51z:","customfield_10651":null,"customfield_14734":"1|i1g56n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1fzb3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1g56f:","customfield_10653":null,"customfield_10401":null,"summary":"Check announcement banner syntax before saving it, or show a 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-32463].\n  {panel}\n\nCurrently, when making a cascading select list which has a default designated a required field, the none option is still present and an acceptable value.\r\n\r\nThe behavior for this should mimic the select list where the none option is removed once the cascading select is set to required and has a default set.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx6chb:","customfield_10651":null,"customfield_14734":"1|hx2rkn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxas9r:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx428v:","customfield_10653":null,"customfield_10401":null,"summary":"Remove None option if Cascading select list is required and has a default 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-29072].\r\n{panel}\r\nCurrently JIRA issue can be linked to remote application. In the Issue Navigator, the Link column will only shows the link to the issues in the same instance. It's should also be able to display the remote link for the issue. 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Problem\r\n\r\nURL: https://docs.atlassian.com/software/jira/docs/api/REST/9.4.4/#api/2/auditing-getRecords\r\n\r\nThe deprecation of those REST API calls for the Audit log is a result of the Advanced Audit Log feature that was added back in Jira 8.8. See the article [Auditing in Jira|https://confluence.atlassian.com/adminjiraserver088/jira-system-administration/system-administration/auditing-in-jira].\r\n\r\nThere is a link towards the bottom which directs to the REST API calls found at [Audit log improvements for developers|https://confluence.atlassian.com/jiracore/audit-log-improvements-for-developers-1019401815.html]. here you will see the old call {{/rest/api/2/auditing/record}} is replaced by {{/rest/auditing/1.0/events}} amongst others.\r\n\r\nh3. Expected Behaviour\r\nWe should have the new REST API updated in our documentation instead of mentioning *deprecated* and causing confusion for users to look for the new API. 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Summary\r\nWhen renaming an issue type that is used in existing issues does not change in edit, create, and edit issue type from view issue.\r\n\r\nh3. Steps to Reproduce\r\n# Create issue type.\r\n# Create issue with new issue type.\r\n# Rename new issue type.\r\n# Check edit, create, and edit issue type from view issue screen,\r\n\r\nh3. Expected Results\r\nThe new name will be displayed.\r\nh3. Actual Results\r\nThe old issue type is still displayed.\r\n\r\nh3.Workaround\r\n\r\n*Option 1*\r\nGo to Jira settings > Issues > Issue Type schemes > Edit the desired scheme > drag and drop affected Issue type somewhere up or down on the list and then save the configuration. The Issue type can now be moved to the original position if required.\r\n\r\n*Option 2*\r\nRestarting JIRA resolves this. Please see [Start and Stop JIRA applications|https://confluence.atlassian.com/adminjiraserver071/start-and-stop-jira-applications-855475782.html] for reference.\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyghz3:","customfield_14734":"1|hyggzb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hyh7mf:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyggz3:","customfield_12830":null,"customfield_10401":null,"summary":"After an issue type is renamed, the new name does not display for edit, create, or edit issue type in the View Issue screen","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2141580","self":"https://jira.atlassian.com/rest/api/latest/issue/2141580","key":"JRASERVER-79364","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\nBack in October 2025 Oracle announced Oracle database 26ai replaced Oracle database 23ai: https://support.oracle.com/knowledgefs?docId=742060\r\nbq. We are replacing Oracle Database 23ai with Oracle AI Database 26ai starting with Release Update (RU) 23.26.0 (shipped in October 2025). Applying RU 23.26.0 to an Oracle Database 23ai instance will make the instance become Oracle AI Database 26ai. There is no database upgrade or application re-certification required.\r\n\r\nThe latest LTS version of Confluence Data Center reflects this change:\r\nhttps://confluence.atlassian.com/doc/supported-platforms-207488198.html\r\n\r\nBut the latest Jira Data Center LTS does not:\r\nhttps://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html\r\n\r\nh3. Steps to Reproduce\r\n # Install Oracle 23ai ( 23.0 ) and apply the available patches- the database version will now be reported as Oracle 26ai ( 23.26 )\r\n # Upgrade or install Jira Data Center 11.3.3\r\n\r\nh3. Expected Results\r\nThe database health check passes\r\n\r\nh3. Actual Results\r\nThe database health check reports an error \r\n\r\nh3. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-25060].\n  {panel}\n\n{panel:title=Atlassian Update: 25th February 2016|borderStyle=solid|borderColor=#3C78B5| titleBGColor=#3C78B5| bgColor=#E7F4FA|titleColor=#FFFFFF}\r\nHi all,\r\n\r\nWe have recognised that while we have provided some functionality to rename _screenshots_ while being attached to a JIRA ticket, this isn't a great user experience and missed the point for what many of you are asking for.\r\n\r\nWe agree that this is something that should be changed and because of this, I am reopening this suggestion. I must remind everyone this isn't a guarantee that this suggestion will be done immediately, however we would like to be open that implementing this would be the right thing to do.\r\n\r\n\r\nRegards,\r\nKerrod Williams\r\nKerrod (dot) Williams (at) atlassian (dot) com\r\nProduct Manager, JIRA\r\n\r\n{panel}\r\n\r\n----\r\n\r\n\r\nHi,\r\n\r\nAfter we have uploaded the attachment file to the issue, we would like to rename the attachment file name.\r\nCan you please create a new feature in JIRA so that we can rename the attachment 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-59670].\n  {panel}\n\nh3. Problem Definition\r\nWhen commenting from a workflow transition screen only one webhooks is sent, the _\"jira:issue_updated\"_.\r\nh3. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-44207].\n  {panel}\n\nh3. Problem Definition\r\nIn a few aspects of JIRA e.g. User Profile menu (my JIRA home, logout menu items), the atl_token is appended to the URL and propagated using GET method.\r\n\r\n_Sensitive information such as token will travel as part of URL when using GET. This information will be stored in browser cache and server logs. This information will be available for unauthorized disclosure through various methods such as shoulder surfing, shared machines or accessing server logs. Additionally, URLs information can get leaked out using referrer header when an external link is accessed via the application._\r\n\r\nh3. Suggested Solution\r\nPOST method can be used instead, since it doesn't store the token as part of the URL and perhaps appears to expose less.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxu9q7:","customfield_10651":null,"customfield_14734":"1|hxu2g7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxwl5b:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxu2fz:","customfield_10653":null,"customfield_10401":null,"summary":"atl_token appended to request URL","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"635413","self":"https://jira.atlassian.com/rest/api/latest/issue/635413","key":"JRASERVER-64477","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["jim-core","pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":89.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"331765","self":"https://jira.atlassian.com/rest/api/2/issueLink/331765","outwardIssue":{"id":"743105","key":"MIG-391","self":"https://jira.atlassian.com/rest/api/2/issue/743105","fields":{"summary":"New \"External issue ID\" field is created on each import","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the 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'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-64477/watchers","watchCount":117,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2016-09-30T09:13:56.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hyby4n:","updated":"2026-10-30T07:45:51.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This suggestion is for {*}JIRA Server{*}. Using {*}JIRA Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-64477].\r\n{panel}\r\nIt'd be better to offer an option to reuse a previously created field.\r\n\r\n—\r\nh3. Workaround\r\n\r\nThe reason duplicate fields are created is that the External issue ID field is created with project specific context. To avoid this behavior, you can create a global context for one of those fields and delete any duplicates.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hybzuv:","customfield_10651":null,"customfield_14734":"1|hyby5j:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyd027:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hyby5b:","customfield_10653":null,"customfield_10401":null,"summary":"New \"External issue ID\" field is created on each import","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":"JIM-1168","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"283627","self":"https://jira.atlassian.com/rest/api/latest/issue/283627","key":"JRASERVER-33672","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"198222","customfield_11435":"198222","customfield_11437":"197934","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"218073","customfield_11434":"197887","customfield_17933":null,"labels":["affects-cloud","affects-server"],"customfield_11433":"204714","customfield_10610":33.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"320252","self":"https://jira.atlassian.com/rest/api/2/issueLink/320252","outwardIssue":{"id":"769065","key":"JRACLOUD-33672","self":"https://jira.atlassian.com/rest/api/2/issue/769065","fields":{"summary":"Improve the way Labels can be deleted in JIRA","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-33672].\r\n{panel}\r\n{panel:title=Atlassian Update – 20 September 2018|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\n\r\nHi everyone,\r\n\r\nThanks for your interest in this issue. This suggestion is considered a potential addition to our longer-term roadmap. We'll typically review this request in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nFor the nearest future we've decided to prioritize other areas of the Jira Server roadmap, including the top-voted suggestions:\r\n* Further performance and stability improvements\r\n* Email notifications template editor available from the UI JRASERVER-7266\r\n* Jira email notifications batching JRASERVER-1369\r\n* Mobile app for Jira Server JRASERVER-46149\r\n* Improved filter and dashboard management by Jira administrators JRASERVER-15900 and JRASERVER-41269 \r\n* Adding the \"updated-by\" JQL search query JRASERVER-1973\r\n* Support for 4 byte characters in MySQL connection JRASERVER-36135\r\n\r\nIn the recent Jira Server releases we have also shipped some highly-voted features and improvements, including:\r\n* Filters and dashboards collaborative editing\r\n* Selectable delimiters in CSV export \r\n* Microsoft SQL Server 2016 support \r\n* iPv6 support\r\n* Faster Kanban boards\r\n* Refreshed projects and custom fields management pages in the admin's section \r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our approach to highly voted server suggestions here.\r\n\r\nTo learn more on how you suggestions are reviewed, see our updated workflow for server feature suggestions.\r\n\r\nKind regards,\r\nJira Server Product Management\r\n{panel}\r\n\r\nTo delete a label to be completely removed from a project in JIRA, the label must be removed from all the issues in that project. Once it is removed from all issues, it will no longer be suggested in autocomplete or when browsing a project's labels.\r\n\r\nThis functionality could be improved by having a way to simply delete the label when accessing a project, instead of going to each issue (or performing bulk operations).","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx8gov:","customfield_10651":null,"customfield_14734":"1|hx57h3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxcjpz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx6cuf:","customfield_10653":null,"customfield_10401":null,"summary":"Improve the way Labels can be deleted in 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Summary\r\nWhen running JQL *ORDER BY Desc*, JIRA places the issue with null value for that field at the highest order, instead of at the lower order\r\n\r\nh4. Steps to Reproduce\r\n# Having 3 issues with value for a custom field as 1, 2, and _null_\r\n# Run JQL query: {{ORDER BY <cusom_field> Desc}}\r\n\r\nh4. Expected Result\r\nJIRA should order the issues as follows:\r\n2\r\n1\r\n_null_\r\n\r\nh4. Actual Result\r\nJIRA places the _null_ value at the highest rank\r\n_null_\r\n2\r\n1\r\n!jql.png|thumbnail!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyxgcn:","customfield_14734":"1|hyxfrz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hyxvtb:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyxfrr:","customfield_12830":null,"customfield_10401":null,"summary":"JQL \"ORDER BY Desc\" place null at the highest order","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2042228","self":"https://jira.atlassian.com/rest/api/latest/issue/2042228","key":"JRASERVER-78066","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.2,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB3","whl-fy25q3","whl-fy26q1","whl-fy26q1-20","whl-fy26q2","whl-fy26q2-20","whl-fy26q3","whl-fy26q3-20","whl-fy26q4","whl-fy26q4-20"],"customfield_11433":"9223372036854775807","customfield_10610":11.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/105009","id":"105009","description":"","name":"8.20.23","archived":false,"released":true,"releaseDate":"2023-04-24"},{"self":"https://jira.atlassian.com/rest/api/2/version/108197","id":"108197","description":"","name":"9.4.25","archived":false,"released":true,"releaseDate":"2024-05-17"},{"self":"https://jira.atlassian.com/rest/api/2/version/108095","id":"108095","description":"","name":"9.12.8","archived":false,"released":true,"releaseDate":"2024-06-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/108916","id":"108916","description":"","name":"9.12.14","archived":false,"released":true,"releaseDate":"2024-10-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/108792","id":"108792","description":"","name":"9.17.2","archived":false,"released":true,"releaseDate":"2024-07-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/108836","id":"108836","description":"","name":"9.17.3","archived":false,"released":true,"releaseDate":"2024-08-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/103693","id":"103693","name":"10.0.0","archived":false,"released":true}],"customfield_20934":null,"issuelinks":[{"id":"525487","self":"https://jira.atlassian.com/rest/api/2/issueLink/525487","outwardIssue":{"id":"2049395","key":"JRASERVER-78170","self":"https://jira.atlassian.com/rest/api/2/issue/2049395","fields":{"summary":"Log analyzer reports \"Java 8 improves JIRA application performance dramatically\" even with a higher Java Version installed","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/36920","id":"36920","name":"Troubleshooting and Support Tools (ATST)","description":"Component is excluded for Server DoS work. 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Issue Summary\r\n\r\nThis is reproducible on Data Center: Yes\r\nh3. Steps to Reproduce\r\n # Install Jira DC 9.12 or Jira DC 10.0\r\n # Go to Settings -> Troubleshooting and support tools -> Log analyser ->Scan 'Standard log file' \r\n # Start the scan.\r\n # The log analyser will complete and come with an message for Info level \" Project Import of Software project fails with Unexpected import failure\"\r\n # When Checking the logs, there will not be any traces of project import. \r\n\r\nh3. Expected Results\r\n * Log analyser should display the message only when there are traces of the error. \r\n\r\nh3. Actual Results\r\n\r\nThe below message is displayed\r\n\r\n!image-2024-09-09-17-14-19-597.png|width=431,height=128!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i47lwf:","customfield_14734":"1|i47m2n:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i46fl8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i47m2f:","customfield_12830":null,"customfield_10401":null,"summary":"Log analyser reports \"Project Import of Software project fails with Unexpected import failure\"","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"409990","self":"https://jira.atlassian.com/rest/api/latest/issue/409990","key":"JRASERVER-42436","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 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 *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|https://jira.atlassian.com/browse/JRACLOUD-42436].\r\n  {panel}\r\nh3. Summary\r\nWhen performing a bulk operation on issues, the count for the issues will be inflated by the number of sub tasks those issues have (even if the sub tasks aren't selected for the bulk operation).\r\n\r\nThis is a *display problem*, as the sub tasks themselves aren't changed (unless they were selected in the bulk operation).\r\n\r\nh3. Steps to Reproduce\r\n# Create an issue ({{TEST-1}}, and a sub task for that issue ({{TEST-2}}\r\n# Find the issue with JQL ({{KEY = TEST-1}}) and bulk edit that one issue\r\n\r\nh3. Expected Results\r\nThe message above the progress bar shows one issue is being edited.\r\n\r\nh3. 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Notes\r\nJira is incorrectly including the sub tasks as a part of the calculation.\r\n\r\nh3.Workaround\r\nThere is no workaround for this issue.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxp487:","customfield_14734":"1|hxov0v:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxrtsv:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxov0n:","customfield_12830":null,"customfield_10401":null,"summary":"Bulk Operations on Issues with Sub Tasks will show the wrong progress 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-62759].\n  {panel}\n\n\r\nPlease officially support this plug-in\r\n\r\nJIRA to JIRA Issue Copy\r\nThe JIRA to JIRA Issue Copy was created to make it possible to copy issues between different JIRA servers. It also adds an ability to copy issues between projects which is more flexible than JIRA's Clone action.\r\nVisit JIRA to JIRA Issue Copy on Atlassian Marketplace to learn more.\r\nhttps://marketplace.atlassian.com/plugins/com.atlassian.cpji.cpji-jira-plugin/server/overview","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hycewf:","customfield_10651":null,"customfield_14734":"1|hycd5z:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyddzr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hycd5r:","customfield_10653":null,"customfield_10401":null,"summary":"Please Officially Support JIRA Remote Copy 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-60543].\n  {panel}\n\nAs I could be able to see any users can able to create new labels. Is there any possibilities to restrict the users to create new labels as like components which we are able to restrict creation only by the users who are in an specific group?","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy5q53:","customfield_10651":null,"customfield_14734":"1|hy5nfj:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy72q7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy5nfb:","customfield_10653":null,"customfield_10401":null,"summary":"Restrict the creation of 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-47759].\r\n{panel}\r\nh3. Problem Definition\r\n\r\nCurrently due to database constraints, the limit for URL field is 255 Characters\r\nh3. Suggested Solution\r\n\r\nAllow ability to increase this setting in JIRA as admin.\r\nh3. 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-47580/watchers","watchCount":61,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2015-12-01T21:56:32.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12830","value":"10%","id":"12830","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hy0dtz:","updated":"2026-10-30T07:19:41.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\n\r\nWhen JIRA attempts to send certain analytics, it can fail with a {{NullPointerException}}.\r\n\r\nh3. Steps to Reproduce\r\n\r\nIt's not entirely clear how this is reproduced reliably.\r\n\r\nh3. Expected Results\r\n\r\nThe exception is not thrown and the analytics are sent without error.\r\n\r\nh3. Actual Results\r\n\r\nThe below exception is thrown: \r\n{code}2015-11-21 09:11:31,231 analyticsEventProcessor:thread-1 ERROR gl66798-admin     [c.a.a.client.listener.ProductEventListener] Failed to send analytics event com.atlassian.analytics.api.events.MauEvent@19ff054d\r\ncom.atlassian.cache.CacheException: com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException\r\n\tat com.atlassian.cache.memory.DelegatingCache$DelegatingLoadingCache.get(DelegatingCache.java:330)\r\n\tat com.atlassian.analytics.client.serialize.EventSerializer.hashEmailPropertyForMauEvent(EventSerializer.java:111)\r\n\tat com.atlassian.analytics.client.serialize.EventSerializer.toAnalyticsEvent(EventSerializer.java:84)\r\n\tat com.atlassian.analytics.client.listener.ProductEventListener$1.run(ProductEventListener.java:112)\r\n\tat com.atlassian.sal.core.executor.ThreadLocalDelegateRunnable.run(ThreadLocalDelegateRunnable.java:38)\r\n\tat java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)\r\n\tat java.util.concurrent.FutureTask.run(FutureTask.java:266)\r\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)\r\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)\r\n\tat java.lang.Thread.run(Thread.java:745)\r\nCaused by: com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException\r\n\tat com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)\r\n\tat com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)\r\n\tat com.atlassian.util.concurrent.ResettableLazyReference.get(ResettableLazyReference.java:87)\r\n\tat com.atlassian.analytics.client.hash.BcryptAnalyticsEmailHasher.hashInternal(BcryptAnalyticsEmailHasher.java:45)\r\n\tat com.atlassian.analytics.client.hash.BcryptAnalyticsEmailHasher.hash(BcryptAnalyticsEmailHasher.java:40)\r\n\tat com.atlassian.analytics.client.serialize.EventSerializer$1.load(EventSerializer.java:58)\r\n\tat com.atlassian.cache.memory.MemoryCacheManager$3$1.load(MemoryCacheManager.java:132)\r\n\tat com.atlassian.cache.memory.BlockingCacheLoader.load(BlockingCacheLoader.java:51)\r\n\tat com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527)\r\n\tat com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319)\r\n\tat com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282)\r\n\tat com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197)\r\n\tat com.google.common.cache.LocalCache.get(LocalCache.java:3937)\r\n\tat com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3941)\r\n\tat com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4824)\r\n\tat com.atlassian.cache.memory.DelegatingCache$DelegatingLoadingCache.get(DelegatingCache.java:324)\r\n\t... 9 more\r\nCaused by: java.lang.NullPointerException\r\n\tat java.io.Reader.<init>(Reader.java:78)\r\n\tat java.io.InputStreamReader.<init>(InputStreamReader.java:72)\r\n\tat org.apache.commons.io.IOUtils.copy(IOUtils.java:1407)\r\n\tat org.apache.commons.io.IOUtils.copy(IOUtils.java:1433)\r\n\tat org.apache.commons.io.IOUtils.toString(IOUtils.java:585)\r\n\tat com.atlassian.analytics.client.hash.reader.RemoteHashingInstructionsReader.readInstructions(RemoteHashingInstructionsReader.java:27)\r\n\tat com.atlassian.analytics.client.hash.BcryptAnalyticsEmailHasher$HashingInstructionsResettableLazyReference.create(BcryptAnalyticsEmailHasher.java:154)\r\n\tat com.atlassian.analytics.client.hash.BcryptAnalyticsEmailHasher$HashingInstructionsResettableLazyReference.create(BcryptAnalyticsEmailHasher.java:144)\r\n\tat com.atlassian.util.concurrent.ResettableLazyReference$InternalReference.create(ResettableLazyReference.java:140)\r\n\tat com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:321)\r\n\tat com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:143)\r\n\t... 25 more{code}\r\n\r\nh3. Workaround 1.  If there is no \"Caused by: java.lang.NullPointerException\" in the exception stack\r\nPlease check if there are forward proxy settings in JIRA (setenv.sh) and if they are set correctly. Please reference this article for further details on how to configure outbound proxy for JIRA: https://confluence.atlassian.com/jirakb/how-to-configure-an-outbound-http-and-https-proxy-for-jira-applications-247857187.html\r\n\r\nh3. Workaround 2. Please notice -- this applies to JIRA Software only. If there's JIRA Service Desk installed in the same instance as JIRA Software, the steps below will disable the Service Desk application\r\n\r\nDisabling the Analytics and the below add-ons will prevent this exception from being thrown. Please note it's a spurious exception that prevents analytics being thrown however will not affect how JIRA operates outside of sending analytics.\r\n\r\n* Atlassian JIRA - Plugins - Analytics whitelist\r\n* Analytics Client Plugin and\r\n* Analytics Whitelist Plugin","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy0ie7:","customfield_14734":"1|hy0dun:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hy27rr:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hy0duf:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA Analytics events fail with a NullPointerException","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"814113","self":"https://jira.atlassian.com/rest/api/latest/issue/814113","key":"JRASERVER-65521","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/71802","id":"71802","description":"","name":"7.2.10","archived":false,"released":true,"releaseDate":"2017-07-19"},{"self":"https://jira.atlassian.com/rest/api/2/version/77801","id":"77801","description":"","name":"7.3.9","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/72760","id":"72760","description":"","name":"7.4.2","archived":false,"released":true,"releaseDate":"2017-07-31"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["DFT17","compliance","dmb-legacy-jac-none","no-cvss-required","pse-request","security"],"customfield_11433":"9223372036854775807","customfield_10610":266.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"489086","self":"https://jira.atlassian.com/rest/api/2/issueLink/489086","inwardIssue":{"id":"1943526","key":"JRASERVER-75724","self":"https://jira.atlassian.com/rest/api/2/issue/1943526","fields":{"summary":"Add possibility to disable public access to JIRA","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10030","name":"Cloners","inward":"was cloned as","outward":"is cloned from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10030"}},{"id":"453521","self":"https://jira.atlassian.com/rest/api/2/issueLink/453521","outwardIssue":{"id":"346016","key":"JRASERVER-39140","self":"https://jira.atlassian.com/rest/api/2/issue/346016","fields":{"summary":"JIRA Seraph Config Settings are not Respected","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"453520","self":"https://jira.atlassian.com/rest/api/2/issueLink/453520","outwardIssue":{"id":"311154","key":"JRASERVER-36248","self":"https://jira.atlassian.com/rest/api/2/issue/311154","fields":{"summary":"As a JIRA Administrator, I'd like to force all users to authenticate to the SSO before seeing any pages in JIRA","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"416781","self":"https://jira.atlassian.com/rest/api/2/issueLink/416781","outwardIssue":{"id":"900389","key":"JRASERVER-66554","self":"https://jira.atlassian.com/rest/api/2/issue/900389","fields":{"summary":"SAML redirection from Jira Dashboard page or any page other than login.jsp","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"387006","self":"https://jira.atlassian.com/rest/api/2/issueLink/387006","inwardIssue":{"id":"804474","key":"JRASERVER-65380","self":"https://jira.atlassian.com/rest/api/2/issue/804474","fields":{"summary":"Anonymous user is unable to access Manage Dashboard page via UI","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"397277","self":"https://jira.atlassian.com/rest/api/2/issueLink/397277","inwardIssue":{"id":"1315994","key":"JRACLOUD-72805","self":"https://jira.atlassian.com/rest/api/2/issue/1315994","fields":{"summary":"In addition to the \"Public sharing\" option Jira should have functionality to, in bulk, modify public filters & dashboards to not be public","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"342853","self":"https://jira.atlassian.com/rest/api/2/issueLink/342853","inwardIssue":{"id":"120301","key":"JRASERVER-23255","self":"https://jira.atlassian.com/rest/api/2/issue/120301","fields":{"summary":"Shared filters are visible to anonymous users when shared with 'Everyone'","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"395274","self":"https://jira.atlassian.com/rest/api/2/issueLink/395274","inwardIssue":{"id":"343825","key":"JSDSERVER-630","self":"https://jira.atlassian.com/rest/api/2/issue/343825","fields":{"summary":"SSO integration with Jira Service Desk","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"397278","self":"https://jira.atlassian.com/rest/api/2/issueLink/397278","inwardIssue":{"id":"1021691","key":"JRACLOUD-70084","self":"https://jira.atlassian.com/rest/api/2/issue/1021691","fields":{"summary":"Add possibility to disable public access to JIRA","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"342627","self":"https://jira.atlassian.com/rest/api/2/issueLink/342627","inwardIssue":{"id":"291501","key":"JRASERVER-34268","self":"https://jira.atlassian.com/rest/api/2/issue/291501","fields":{"summary":"Issue / project not found message in issue searches for anonymous users should prompt user to login","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"342625","self":"https://jira.atlassian.com/rest/api/2/issueLink/342625","inwardIssue":{"id":"375952","key":"JRASERVER-40787","self":"https://jira.atlassian.com/rest/api/2/issue/375952","fields":{"summary":"It should be possible to restrict access to the Issue Navigator by anonymous users","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering 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unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"397273","self":"https://jira.atlassian.com/rest/api/2/issueLink/397273","inwardIssue":{"id":"1315991","key":"JRASERVER-69856","self":"https://jira.atlassian.com/rest/api/2/issue/1315991","fields":{"summary":"In addition to the \"Public sharing\" 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? 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Baseurl","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy79rb:","customfield_10651":null,"customfield_14734":"1|hy7747:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy8iy7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy773z:","customfield_10653":null,"customfield_10401":null,"summary":"Provide ability for Jira gadget specifications to be retrieved using localhost url or more than one base 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Curry","active":true,"timeZone":"America/Los_Angeles"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-20792/votes","votes":28,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-20792/watchers","watchCount":23,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2010-03-30T17:40:05.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwac0n:","updated":"2026-10-30T07:19:23.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-20792].\n  {panel}\n\nIt'd be great if JIRA's caches were as configurable in the UI as they are in Confluence ( http://jira.atlassian.com/browse/CONF-12836 )","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwetlr:","customfield_10651":null,"customfield_14734":"1|hwab13:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwq6y7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg9zz:","customfield_10653":null,"customfield_10401":null,"summary":"Add ability to tune/flush JIRA caches in the 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to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"452256","self":"https://jira.atlassian.com/rest/api/2/issueLink/452256","inwardIssue":{"id":"448781","key":"JRASERVER-44435","self":"https://jira.atlassian.com/rest/api/2/issue/448781","fields":{"summary":"An 'Issue commented' notification should always be sent for a new comment","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/12030","id":"12030","name":"Issue - Comments"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":6.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rtandon%40atlassian.com","name":"rtandon@atlassian.com","key":"rtandon@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=rtandon%40atlassian.com&avatarId=5784264","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=rtandon%40atlassian.com&avatarId=5784264","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=rtandon%40atlassian.com&avatarId=5784264","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=rtandon%40atlassian.com&avatarId=5784264"},"displayName":"Ruchi Tandon","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rtandon%40atlassian.com","name":"rtandon@atlassian.com","key":"rtandon@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=rtandon%40atlassian.com&avatarId=5784264","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=rtandon%40atlassian.com&avatarId=5784264","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=rtandon%40atlassian.com&avatarId=5784264","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=rtandon%40atlassian.com&avatarId=5784264"},"displayName":"Ruchi Tandon","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-62351/votes","votes":71,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-62351/watchers","watchCount":68,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2016-08-26T10:24:38.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12831","value":"25%","id":"12831","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hyajgf:","updated":"2026-10-30T07:19:22.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-62351].\r\n{panel}\r\nh3. Summary\r\n\r\nIf a transition (using generic event) is not configured to send email, however, a user adds a comment on the transition screen (IssueCommented event configured to send email), then the IssueCommented event does not send an email as well. JIRA doesn't generate IssueCommented event, so the user does not receive an email for this comment.\r\n\r\n \r\nh3. Steps to Reproduce\r\n # Configure a workflow transition with post function to fire Generic event.\r\n # Make sure to edit notification scheme so that Generic event does not send email\r\n # Make sure to edit notification scheme so that IssueCommented event sends email\r\n # Create an issue\r\n # Transition the issue and add a comment on the transition screen\r\n\r\nh3. Expected Results\r\n\r\nUse should receive an email for the IssueCommented event\r\nh3. Actual Results\r\n\r\nNo email is received for this comment.\r\n\r\nThere is nothing written in the atlassian-jira-outgoing-mail.log\r\nh3. Notes\r\n\r\nAs a user, a comment added during a transition or on the view issues screen directly, is the same. They appear the same way on the issue. So, they should be treated the same way too.\r\nh3. Workaround\r\n\r\n- Use a 3rd party add-on such as Automation for JIRA or JIRA Enterprise Mail Handler.\r\n- For JIRA Service Desk, built in Automation can be used","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyalbr:","customfield_14734":"1|hyajhb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hybnkn:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyajh3:","customfield_12830":null,"customfield_10401":null,"summary":"Adding a comment in a transition screen does not trigger the IssueCommented event","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1664987","self":"https://jira.atlassian.com/rest/api/latest/issue/1664987","key":"JRASERVER-71739","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.04,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["highlanders"],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/89400","id":"89400","description":"","name":"8.4.2","archived":false,"released":true,"releaseDate":"2019-10-07"},{"self":"https://jira.atlassian.com/rest/api/2/version/91506","id":"91506","name":"8.5.5","archived":false,"released":true,"releaseDate":"2020-06-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/92100","id":"92100","description":"","name":"8.13.0","archived":false,"released":true}],"customfield_20934":null,"issuelinks":[{"id":"426753","self":"https://jira.atlassian.com/rest/api/2/issueLink/426753","outwardIssue":{"id":"153929","key":"JRASERVER-26192","self":"https://jira.atlassian.com/rest/api/2/issue/153929","fields":{"summary":"Attempting to Roll logs causes NPE","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55605","id":"55605","name":"Environment - Java"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mfilipan","name":"mfilipan","key":"mfilipan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mfilipan&avatarId=6021407","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mfilipan&avatarId=6021407","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mfilipan&avatarId=6021407","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mfilipan&avatarId=6021407"},"displayName":"Marko Filipan","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mfilipan","name":"mfilipan","key":"mfilipan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mfilipan&avatarId=6021407","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mfilipan&avatarId=6021407","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mfilipan&avatarId=6021407","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mfilipan&avatarId=6021407"},"displayName":"Marko Filipan","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71739/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71739/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2020-10-26T12:41:03.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i2h9y7:","updated":"2026-10-30T07:19:18.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nAttempting to Roll logs causes \"Null pointer exception\" if using WARN logging level with \"com.atlassian.jira.util.log.LogMarker\" package.\r\n\r\nh3. Steps to Reproduce\r\n# Edit log4jproperties ($JIRA_INSTALL/atlassian-jira/WEB-INF/classes) and modify the following package to use WARN debug level:\r\n{code}\r\nlog4j.logger.com.atlassian.jira.util.log.LogMarker = WARN, console, filelog, httpaccesslog, httpdumplog, sqllog, querydsllog, slowquerylog, slowsqlquerylog, xsrflog, securitylog, outgoingmaillog, incomingmaillog, remoteappssecurity, apdexlog\r\n{code}\r\n# Restart Jira\r\n# Go to Logging and profiling page\r\n# Click \"Log Rollover\", enter \"Optional Message\" and click \"Mark\r\n\r\nh3. Expected Results\r\nLogs get rolled over, but nothing is displayed as a mark message, since the WARN level was applied to the logger.\r\n\r\nh3. Actual Results\r\nThe following page gets displayed in the browser window:\r\n !screenshot-1.png|thumbnail! \r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n2020-09-19 13:01:23,627+0300 https-jsse-nio-8443-exec-170 ERROR      [c.a.j.web.servlet.InternalServerErrorServlet] {errorId=246beb71-94d7-437a-87a2-c13d5b66f2be, interpretedMsg=, cause=java.lang.NullPointerException, stacktrace=java.lang.NullPointerException\r\n    \tat java.io.File.<init>(File.java:277) [?:1.8.0_242]\r\n    \tat com.atlassian.jira.util.log.LogMarker.rolloverAsAppropropriate(LogMarker.java:76) [classes/:?]\r\n    \tat com.atlassian.jira.util.log.LogMarker.rollover(LogMarker.java:70) [classes/:?]\r\n    \tat com.atlassian.jira.util.log.LogMarker.rolloverAndMark(LogMarker.java:53) [classes/:?]\r\n    \tat com.atlassian.jira.cluster.logging.ClusterLoggingManager.mark(ClusterLoggingManager.java:89) [classes/:?]\r\n    \tat com.atlassian.jira.cluster.logging.ClusterLoggingManager.markLogs(ClusterLoggingManager.java:68) [classes/:?]\r\n    \tat com.atlassian.jira.web.action.admin.ViewLogging.doMarkLogs(ViewLogging.java:135) [classes/:?]\r\n    \tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_242]\r\n    \tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_242]\r\n    \tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_242]\r\n    \tat java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_242]\r\n    \tat webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) [webwork-1.4-atlassian-30.jar:?]\r\n    \tat webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) [webwork-1.4-atlassian-30.jar:?]\r\n    \tat webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438) [webwork-1.4-atlassian-30.jar:?]\r\n    \tat webwork.action.ActionSupport.execute(ActionSupport.java:157) [webwork-1.4-atlassian-30.jar:?]\r\n    \tat com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) [jira-api-8.5.4.jar:?]\r\n    \tat webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?]\r\n    \tat webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?]\r\n    \tat webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [webwork-1.4-atlassian-30.jar:?]\r\n    \tat webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [webwork-1.4-atlassian-30.jar:?]\r\n    \tat webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) [webwork-1.4-atlassian-30.jar:?]\r\n    \tat webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) [webwork-1.4-atlassian-30.jar:?]\r\n    \tat com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:138) [classes/:?]\r\n    \tat javax.servlet.http.HttpServlet.service(HttpServlet.java:741) [servlet-api.jar:?]\r\n    \tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.42]\r\n    \tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.42]\r\n    \tat org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.42]\r\n    \tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.42]\r\n    \tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.42]\r\n    \tat com.atlassian.jira.web.filters.JiraLastFilter.lambda$doFilter$0(JiraLastFilter.java:39) [classes/:?]\r\n    \tat com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) [classes/:?]\r\n    \tat com.atlassian.jira.web.filters.JiraLastFilter.doFilter(JiraLastFilter.java:36) [classes/:?]\r\n    \tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.42]\r\n...\r\n{noformat}\r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2h9sv:","customfield_14734":"1|i2h9zb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i2gudz:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2h9z3:","customfield_12830":null,"customfield_10401":null,"summary":"Attempting to Roll logs causes \"Null pointer exception\" if using WARN logging level with \"com.atlassian.jira.util.log.LogMarker\" package ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"313475","self":"https://jira.atlassian.com/rest/api/latest/issue/313475","key":"JRASERVER-36515","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"226277","customfield_11435":"226277","customfield_11437":"225947","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":6.02,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"241272","customfield_11434":"226015","customfield_17933":null,"labels":["affects-cloud","affects-server"],"customfield_11433":"233452","customfield_10610":25.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/38498","id":"38498","name":"6.2.2","archived":false,"released":true,"releaseDate":"2014-04-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/38501","id":"38501","name":"6.2.5","archived":false,"released":true,"releaseDate":"2014-05-13"},{"self":"https://jira.atlassian.com/rest/api/2/version/85496","id":"85496","description":"","name":"8.0.2","archived":false,"released":true,"releaseDate":"2019-03-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/106358","id":"106358","description":"","name":"9.4.14","archived":false,"released":true,"releaseDate":"2023-11-22"}],"customfield_20934":null,"issuelinks":[{"id":"192165","self":"https://jira.atlassian.com/rest/api/2/issueLink/192165","inwardIssue":{"id":"462182","key":"JRASERVER-45254","self":"https://jira.atlassian.com/rest/api/2/issue/462182","fields":{"summary":"Comments: Image is not found if File Name contains ampersand.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"321958","self":"https://jira.atlassian.com/rest/api/2/issueLink/321958","outwardIssue":{"id":"763019","key":"JRACLOUD-36515","self":"https://jira.atlassian.com/rest/api/2/issue/763019","fields":{"summary":"Unable to upload attachment if the file name has strange characters ","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"190049","self":"https://jira.atlassian.com/rest/api/2/issueLink/190049","outwardIssue":{"id":"444732","key":"JRASERVER-44214","self":"https://jira.atlassian.com/rest/api/2/issue/444732","fields":{"summary":"Forward slash in Issue attachment file name causes Internal Server Error","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"123835","self":"https://jira.atlassian.com/rest/api/2/issueLink/123835","inwardIssue":{"id":"316816","key":"JRASERVER-36895","self":"https://jira.atlassian.com/rest/api/2/issue/316816","fields":{"summary":"Uploading files with a colon in the filename fails with internal server error instead of useful error message","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11310","id":"11310","name":"Issue - Attachments","description":"Attachment of files to issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":"(contains the invalid character '\"'\\. Please rename the file and try again\\.)","customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":5.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=vfatia","name":"vfatia","key":"vfatia","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=vfatia&avatarId=2461088","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=vfatia&avatarId=2461088","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=vfatia&avatarId=2461088","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=vfatia&avatarId=2461088"},"displayName":"Valter Fatia","active":false,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"241077","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=vfatia","name":"vfatia","key":"vfatia","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=vfatia&avatarId=2461088","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=vfatia&avatarId=2461088","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=vfatia&avatarId=2461088","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=vfatia&avatarId=2461088"},"displayName":"Valter Fatia","active":false,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-36515/votes","votes":38,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-36515/watchers","watchCount":35,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2014-01-14T23:48:07.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12831","value":"25%","id":"12831","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hx9rpz:","updated":"2026-10-30T07:19:10.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This bug report is for {*}JIRA Server{*}. Using {*}JIRA Cloud{*}? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-36515].\r\n{panel}\r\nh5. Summary\r\n\r\nUnable to upload attachment if the file name has special characters like / * \" etc. An error will be displayed in GUI regarding the error.\r\nh5. Steps to replicate\r\n\r\nTried uploading a file called:\r\n * \"@SaneAtlassian\" (1,880) - mcannon@atlassian.com - Atlassian Mail 2014-01-15 10-26-16*\r\n\r\nThe culprit of the warning is the double quote character \" in the file name, because after removing it the file is able to be attached.\r\nh5. Expected results\r\n\r\nFile uploads without issues\r\nh5. Actual results\r\n\r\nLog warnings are:\r\n{noformat}\r\n\"@SaneAtlassian\" (1,880) - mcannon@atlassian.com - Atlassian Mail 2014-01-15 10-26-16 contains the invalid character '\"'. Please rename the file and try again.\r\n{noformat}\r\nh5. Workaround\r\n\r\nRename the file to remove any special characters, and then re-upload the file.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxcpfj:","customfield_14734":"1|hx9ppj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxgauv:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxaz0v:","customfield_12830":null,"customfield_10401":null,"summary":"Unable to upload attachment if the file name has special characters ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"633284","self":"https://jira.atlassian.com/rest/api/latest/issue/633284","key":"JRASERVER-62636","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["Mobile-iOS","mobile-android","mobile-backend"],"customfield_11433":"9223372036854775807","customfield_10610":10.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"330617","self":"https://jira.atlassian.com/rest/api/2/issueLink/330617","outwardIssue":{"id":"754880","key":"JSWCLOUD-20716","self":"https://jira.atlassian.com/rest/api/2/issue/754880","fields":{"summary":"Implement consistent touchscreen behavior on Agile Boards in Chrome","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42597","id":"42597","name":"Mobile","description":"Component is excluded for Server DoS work. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-62636].\n  {panel}\n\nh3. Problem Definition\r\n\r\nWhen using a touchscreen as an input device, touch/gesture responses are inconsistent and/or behave in an unexpected way when navigating Agile Boards.\r\n\r\n(i) The issue has best reproducibility and visibility on a largely populated board with many issues and columns which cause the board to not fit in browser view, necessitating scrolling to see the whole board.\r\n\r\n(off) Using a Windows 10 laptop with touchscreen capabilities, on Google Chrome 53.0.2785.116 m:\r\n\r\nRapidly swiping across the screen when starting the swipe in blank space will scroll the page, allowing the user to navigate to offscreen portions of the board. This is expected.\r\n\r\nRapidly swiping across the screen when starting the swipe on an issue will pick the issue up and proceed with moving it around the board, which is *unexpected*. The effect of this is that largely populated boards can become difficult and unintuitive to scroll through.\r\n\r\n(on) Using the same laptop on Firefox instead:\r\n\r\nRapidly swiping across the screen when starting the swipe in blank space will scroll the page, allowing the user to navigate to offscreen portions of the board. This is expected.\r\n\r\nRapidly swiping across the screen when starting the swipe on an issue will still scroll the page, allowing the user to navigate to offscreen portions of the board. This is expected.\r\n\r\nh3. Suggested Solution\r\n\r\nNormalize the behavior from within the application to match what is expected and happens in Firefox. It's desired that swipes scroll a page, and prolonged holds and then drags can perform a drag and drop instead. \r\n\r\nConsider revising JIRA's Supported Platforms documentations to be more explicit about using touchscreens as an input device, as well as Mobile versions of the standard supported browsers.\r\n\r\nh3. Workaround \r\nConsider using a different browser, which may offer different behaviors when it comes to touchscreen behaviors.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyboiv:","customfield_10651":null,"customfield_14734":"1|hybmtb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hycokf:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hybmt3:","customfield_10653":null,"customfield_10401":null,"summary":"Implement consistent touchscreen behavior on Agile Boards in 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-63158].\n  {panel}\n\nCan you provide MD5, SHA1 or SHA2 checksums for Atlassian Downloads to verify integrity of the downloaded files. This is a must have in many security policies of companies.\r\n\r\nPlease publish it on e.g.:\r\nhttps://www.atlassian.com/software/confluence/download-archives\r\n\r\nThank you\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyaurr:","customfield_10651":null,"customfield_14734":"1|hyaswf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hybwsf:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hyasw7:","customfield_10653":null,"customfield_10401":null,"summary":"Provide MD5, SHA1 or SHA2 checksums for Atlassian Downloads","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"993675","self":"https://jira.atlassian.com/rest/api/latest/issue/993675","key":"JRASERVER-67549","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10260","id":"10260","name":"Administration - 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This is a real nightmare if you use more statuses. I know you recommend to keep Jira simple, but it's not working with complicated workflows. Business teams don't have fixes and releases, they want something more. Imagine sorting 200 statuses manually. Heave mercy. \r\n\r\nThanks, Ewa\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzgasf:","customfield_10651":null,"customfield_14734":"1|hzgaf3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzgfqv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzgaf3:","customfield_10653":null,"customfield_10401":null,"summary":"Sort STATUSES alphabetically 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Santos","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – *23 February 2018*|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\n\r\nHi everyone,\r\n\r\nThanks for your interest in this issue.\r\nThis request is considered a potential addition to our longer-term roadmap.\r\n\r\nWe'll typically review this request in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nFor the nearest future we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n * Performance and stability improvements\r\n * Archiving projects for improved performance\r\n * Optimising the use of custom fields\r\n * Improving performance of boards\r\n * Improving Jira notifications\r\n * Allowing users to edit shared filters and dashboards\r\n * Mobile app for Jira Server\r\n\r\nYou can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how JAC suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\n\r\nKind regards,\r\nJira Server Product Management\r\n\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dsantos","name":"dsantos","key":"dsantos","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dsantos&avatarId=5753581","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dsantos&avatarId=5753581","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dsantos&avatarId=5753581","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dsantos&avatarId=5753581"},"displayName":"Daniel 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-59181].\r\n{panel}\r\nh3. Problem Definition\r\n\r\nAs a manager I want to be able to filter all the issues related to a specific Epic. Right now it is not possible to filter the subtasks without using a third party for this purpose. I believe this is a common need and should be added to JIRA Standard JQL search.\r\nh3. Suggested Solution\r\n\r\nCreate a function to return all issues related to Epic, like the one provided by tempo {{parent in tempoEpicIssues(XXX-####, YYY-###, ZZZ-####)}}.\r\n This would allow searchs like: {{\"Epic Link\" in (XXX-####, YYY-###, ZZZ-####) OR parent in tempoEpicIssues(XXX-####, YYY-###, ZZZ-####)}}.\r\nh3. 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-70471/watchers","watchCount":117,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2020-01-09T18:12:47.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i1je0v:","updated":"2026-10-30T07:18:43.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Definition\r\n\r\nStarting in February 2020, Chrome version 80 (and later Firefox and IE as well) will start enforcing different requirements on cross-site cookies:\r\n * The new secure-by-default model assumes all cookies should be protected from external access unless otherwise specified. Developers must use a new cookie setting, `_SameSite=None_`, to designate cookies for cross-site access.\r\n * With Chrome 80 will treat cookies that have no declared SameSite value as `_SameSite=Lax_` cookies.\r\n\r\nWarning from the console:\r\n !Chrome_XSRF_error.png|thumbnail! \r\nReference [https://blog.chromium.org/2019/10/developers-get-ready-for-new.html] for full details on the change in Chrome's behavior.\r\n\r\nWith this new functionality enabled in Chrome, functionalities such as (not limited to)\r\n * _Confluence's avatars_ in the activity stream (see JRASERVER-70419)\r\n * _Issue collectors_ embedded in external websites will stop working - Fixed (/) JRASERVER-70494\r\n\r\nh3. Suggested Solution\r\n\r\nAs a Jira Administrator, I would like to be able to configure `SameSite` policy for Jira (None, Lax, Strict). With a reasonable secure default.\r\nh3. Workaround\r\n * Currently there is no known workaround for this behavior within Jira. \r\n * Disable `SameSite` change at Chrome as described in [Turning off Google Chrome SameSite Cookie Enforcement|https://support.siteimprove.com/hc/en-gb/articles/360007364778-Turning-off-Google-Chrome-SameSite-Cookie-Enforcement].\r\n * Add cookie headers (SameSite=None) at Tomcat level, Tomcat 8.5.42 introduced a global same-site cookie setting in the default _Rfc6265CookieProcessor_.  Check [Tomcat and Jetty SameSite Workarounds|https://wiki.shibboleth.net/confluence/display/DEV/Tomcat+and+Jetty+SameSite+Workarounds] for more details\r\n * Add cookie headers at the proxy level:\r\n ** For example, if using HAProxy, set _SameSite=None_ and explicitly add _Secure_ as it's required (credit to [~ov3]):\r\n{code:java}\r\nhttp-response replace-header Set-Cookie ^(.*) \\1;\\ SameSite=None;\\ Secure\r\n{code}\r\n\r\n ** Likewise for F5, an iRule can be utilized:\r\n{code:java}\r\n# Set SameSite attribute for the JSESSIONID cookie to \"lax\"\r\nwhen HTTP_RESPONSE {\r\n    if {[HTTP::cookie exists \"JSESSIONID\"]}{\r\n        HTTP::cookie attribute \"JSESSIONID\" remove {samesite}\r\n        HTTP::cookie attribute \"JSESSIONID\" insert {samesite} \"lax\"\r\n    }\r\n}\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1jdw7:","customfield_10651":null,"customfield_14734":"1|i1je1z:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1j6z3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1je1r:","customfield_10653":null,"customfield_10401":null,"summary":"Implement SameSite policy 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Issue Summary\r\n\r\nWhen user type any sentence let's say \"Hi team\", \"Hello team\", and so on screen reader keeps reading the first at the end of the last line inappropriately.\r\nh3. Steps to Reproduce\r\n # Navigate to the \"Create\" button in the header section.\r\n # Select page option from the list.\r\n # On new page, start typing few lines.\r\n # Using NVDA, put the cursor at the end of the last line.\r\n # Press arrow key on the blank line and check that first line is repeating.\r\n\r\nh3. Screen Recording\r\n\r\n[^Hello - Test - Confluence - Google Chrome 2023-09-11 18-25-07.mp4]\r\nh3. Actual Results\r\n\r\nWhile navigating the page using NVDA, screen reader repating the last line followed by first line inappropriately. However, there is nothing to announce visually but still it keep announcing the first line which can lead to a confusing experience for the screen reader users.\r\nh3. Expected Results\r\n\r\nEnsure that if there is no content present on the page then it shouldn't announce any previous data or any sentences.\r\nh3. Workaround\r\n\r\nThis was a chrome bug, fixed in Chrome 152. Use version 152 or later to fix this bug\r\nh3. Environment\r\n\r\nMacBook Pro (16-inch, 2019)\r\nmacOS Ventura Version 13.3.1\r\nChrome - Version 114.0.5735.198 (Official Build) (x86_64)\r\nFirefox- Version 112.0.1 (64-bit)\r\nSafari- Version 16.4 (18615.1.26.11.23)\r\nJAWS- Version 2022\r\nNVDA- Version 2020.3\r\nVoiceover - Version Latest","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3virb:","customfield_14734":"1|i3vixr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3ucus:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3vixj:","customfield_12830":null,"summary":"NVDA repeating the sentence inappropriately","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14332","value":"Not Needed","id":"14332","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not Needed","id":"14236","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1806042","self":"https://jira.atlassian.com/rest/api/latest/issue/1806042","key":"JRASERVER-72818","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nWhen editing a workflow, if we edit a status, this change applies immediately. It doesn't wait for the workflow to be published.\r\n\r\nThis happens by design, because statuses are independent of workflows, but the interface is misleading and only allows Status editing when we start editing the Workflow.\r\n\r\nSuggestion: either have the dialog make it clear that the change is applied immediately.\r\nh3. Steps to Reproduce\r\n # Open a Workflow, in the Diagram view;\r\n # Click Edit, to start editing the Workflow;\r\n # Click on a status and click the Edit button\r\n # Change the Status name and save.\r\n\r\nh3. Expected Results\r\n\r\nHave the status changed only when the workflow is published\r\nh3. Actual Results\r\n\r\nThe change is applied immediately.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.\r\n\r\nAs a mitigation factor, enable the Advanced auditing for the \"Global configuration and administration\" category, to have the status changes recorded.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i34sef:","customfield_10651":null,"customfield_14734":"1|i34skv:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3446n:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i34skn:","customfield_10653":null,"customfield_10401":null,"summary":"Editing an workflow status without publishing it applies the status 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ongoing concerns from many of our users about JIRA's inability to retain and present the HTML tables, URLs, email addresses etc from the body of emails in the JIRA issues.  When a HTML table with multiple rows and columns is converted to text format in the JIRA issue it is often illegible.  Marek Sandomierski from our JIRA team has recently noticed that this shortcoming has been resolved in JIRA Service Desk. Will this ever be fixed in JIRA Core?\r\n\r\n[Explanation provided by Marek Sandomierski]\r\n\r\nGenerally the request concerns a problem on how JIRA mail handler deals with formatted text in the body of the email (HTML tables, URLs, email addresses etc). \r\n \r\n Currently the JIRA Mail Handler converts everything from email body into plain text before entering it to the ticket description and therefore reading some information that was included in the table is almost impossible - this is known issue and it was raised very often by our customers. \r\n Generally the description field allows some special formatting (wiki markup) so there should be some option to provide the input not only in plain text but also in wiki markup. \r\n \r\n Few months ago I was testing JIRA Service Desk and to my surprise email sent to JIRA with formatted table went through and format was kept (it was actually converted to wiki markup not a plain text). \r\n \r\n I did some research and it turnes our that Matthew McMahon, fixed this for JIRA Service Desk Mail handler (different mail handler then used by JIRA Core/Software). Therefore it is fixed for this product but not for JIRA Core/Software. \r\n https://jira.atlassian.com/browse/JSDSERVER-1942 \r\n https://jira.atlassian.com/browse/JSDSERVER-3296 \r\n \r\n It was raised for JIRA Core/Software product, however it was closed w/o any significant input. \r\n https://jira.atlassian.com/browse/JRASERVER-20987","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hysahj:","customfield_10651":null,"customfield_14734":"1|hys9lj:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hysumv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hys9lb:","customfield_10653":null,"customfield_10401":null,"summary":"Formatted text from email should be retained in JIRA issue description 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problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-39651/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2014-08-22T01:27:51.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12831","value":"25%","id":"12831","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxhknj:","updated":"2026-10-30T04:05:57.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h2. Summary\r\nJira is returning server error (500) as a part of the response to Parse Exception thrown when typing some characters string in JQL. For example, when there is parseException while invoking /rest/api/2/jql/autocompletedata/suggestions API, Jira is returning \"Returning internal server error in responsejava.lang.reflect.InvocationTargetException\"\r\n\r\nh2. How to Replicate\r\n# If you do a JQL search for:\r\n# filter = \"some filter name\"/asdasd\r\n\r\nOR\r\n\r\n# Setup a Jira env, I used 8.5.4;\r\n# Create 1 filter called \"FilterOne\"\r\n# Open jira-application.logs (tail -f)\r\n# Open a JQL advanced search and write: filter = FilterOne\r\n# Then, insert in the final a double-quotes, and then it appears:\r\n\r\n\r\nWe are apparently still doing a lookup for each character added to the end of the string after the endquote, causing a ParseException to be thrown in the logs: \r\n\r\n{code}\r\n2021-06-11 16:37:00,756-0300 http-nio-8854-exec-19 ERROR mcardoso2 997x393x1 y9rkp 0:0:0:0:0:0:0:1 /rest/api/2/jql/autocompletedata/suggestions [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response2021-06-11 16:37:00,756-0300 http-nio-8854-exec-19 ERROR mcardoso2 997x393x1 y9rkp 0:0:0:0:0:0:0:1 /rest/api/2/jql/autocompletedata/suggestions [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in responsejava.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192) ... 4 filtered at com.atlassian.jira.rest.exception.ExceptionInterceptor.intercept(ExceptionInterceptor.java:55) ... 1 filtered at com.atlassian.jira.rest.v2.issue.scope.RequestScopeInterceptor.intercept(RequestScopeInterceptor.java:39) ... 15 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159) ... 1 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69) ... 32 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55) ... 8 filtered at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37) ... 4 filtered at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54) ... 3 filtered at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 57 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 16 filtered at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37) ... 19 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 25 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748)Caused by: com.atlassian.jira.sharing.search.SearchParseException: org.apache.lucene.queryparser.classic.ParseException: Cannot parse 'FilterOne\"': Lexical error at line 1, column 11.  Encountered: <EOF> after : \"\" at com.atlassian.jira.sharing.index.QueryBuilder.parseQuery(QueryBuilder.java:178) at com.atlassian.jira.sharing.index.QueryBuilder.addParsedQuery(QueryBuilder.java:101) at com.atlassian.jira.sharing.index.DefaultQueryFactory$Builder.addParsedQueries(DefaultQueryFactory.java:113) at com.atlassian.jira.sharing.index.DefaultQueryFactory$Builder.build(DefaultQueryFactory.java:99) at com.atlassian.jira.sharing.index.DefaultQueryFactory.create(DefaultQueryFactory.java:49) at com.atlassian.jira.issue.search.DefaultSearchRequestManager.lambda$search$2(DefaultSearchRequestManager.java:337) at com.atlassian.jira.sharing.index.DefaultSharedEntityIndexer.withSearcher(DefaultSharedEntityIndexer.java:188) at com.atlassian.jira.issue.search.DefaultSearchRequestManager.search(DefaultSearchRequestManager.java:337) at com.atlassian.jira.bc.filter.DefaultSearchRequestService.search(DefaultSearchRequestService.java:396) at com.atlassian.jira.jql.values.SavedFilterValuesGenerator.getPossibleValues(SavedFilterValuesGenerator.java:33) at com.atlassian.jira.rest.internal.jql.FieldAndPredicateAutoCompleteResultGenerator.generateResults(FieldAndPredicateAutoCompleteResultGenerator.java:82) at com.atlassian.jira.rest.internal.jql.FieldAndPredicateAutoCompleteResultGenerator.getAutoCompleteResultsForField(FieldAndPredicateAutoCompleteResultGenerator.java:53) at com.atlassian.jira.rest.v2.search.SearchAutoCompleteResource.getFieldAutoCompleteForQueryString(SearchAutoCompleteResource.java:135) ... 274 moreCaused by: org.apache.lucene.queryparser.classic.ParseException: Cannot parse 'FilterOne\"': Lexical error at line 1, column 11.  Encountered: <EOF> after : \"\" at org.apache.lucene.queryparser.classic.QueryParserBase.parse(QueryParserBase.java:114) at com.atlassian.jira.sharing.index.QueryBuilder.parseQuery(QueryBuilder.java:176) ... 287 moreCaused by: org.apache.lucene.queryparser.classic.TokenMgrError: Lexical error at line 1, column 11.  Encountered: <EOF> after : \"\" at org.apache.lucene.queryparser.classic.QueryParserTokenManager.getNextToken(QueryParserTokenManager.java:1119) at org.apache.lucene.queryparser.classic.QueryParser.jj_3R_3(QueryParser.java:668) at org.apache.lucene.queryparser.classic.QueryParser.jj_3_1(QueryParser.java:702) at org.apache.lucene.queryparser.classic.QueryParser.jj_2_1(QueryParser.java:646) at org.apache.lucene.queryparser.classic.QueryParser.Query(QueryParser.java:225) at org.apache.lucene.queryparser.classic.QueryParser.TopLevelQuery(QueryParser.java:215) at org.apache.lucene.queryparser.classic.QueryParserBase.parse(QueryParserBase.java:109) ... 288 more \r\n{code}\r\n\r\nh2. Investigation Done\r\nAfter some research, it seems Lucene has problems parsing terms that end with special characters like double-quotes, blankets, and backslash. So, Jira might need to treats it at the code level.\r\n\r\nh2. Workaround for Monitoring Tools\r\n\r\nYou have to adapt your monitoring tools to rule this out on the monitoring tool level itself for the time being, until we can have a code fix. \r\nFor example, rule out any internal server error associated with ParseException.\r\n\r\nh2. Suggestion\r\nOur suggestion is that nowhere in the REST API should return 500 responses unless Jira is down. Various 4xx would be much better for a parseException.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxhx9b:","customfield_14734":"1|hxhko7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxl6lr:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxhknz:","customfield_12830":null,"customfield_10401":null,"summary":"Jira is returning server error (500 status code) as a part of the response to Parse Exception","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1172350","self":"https://jira.atlassian.com/rest/api/latest/issue/1172350","key":"JRASERVER-69374","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.08,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["cleanup-seos-dc"],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/78108","id":"78108","description":"","name":"7.8.1","archived":false,"released":true,"releaseDate":"2018-03-19"},{"self":"https://jira.atlassian.com/rest/api/2/version/84191","id":"84191","description":"","name":"8.1.0","archived":false,"released":true,"releaseDate":"2019-04-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mfilipan","name":"mfilipan","key":"mfilipan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mfilipan&avatarId=6021407","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mfilipan&avatarId=6021407","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mfilipan&avatarId=6021407","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mfilipan&avatarId=6021407"},"displayName":"Marko Filipan","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mfilipan","name":"mfilipan","key":"mfilipan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mfilipan&avatarId=6021407","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mfilipan&avatarId=6021407","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mfilipan&avatarId=6021407","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mfilipan&avatarId=6021407"},"displayName":"Marko Filipan","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69374/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69374/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2019-05-22T14:38:35.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12830","value":"10%","id":"12830","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i05trz:","updated":"2026-10-30T04:05:53.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJira using double encoding for character in referrer URL when loading dashboard\r\nh3. Steps to Reproduce\r\n # Refresh Jira dashboard while recording network traffic in browser (developer tools)\r\n # Once the page is loaded, search for \"up_rendering\" text in browser network console\r\n # Click on one filtered request and observe double coded characters:\r\n !image-2019-05-22-16-34-34-309.png|thumbnail!\r\n\r\nh3. Expected Results\r\n\r\nJira doesn't double encode the characters, which means that space character is encoded as \"%20\".\r\nh3. 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Problem Definition\r\nCurrently running the upgrade using the installer, calls for a chown and chmod on all the home directory. In case of big home directory folder, this can take a lot of time and increases the downtime of Confluence.\r\n\r\nh3. Suggested Solution\r\nWould be great if you could change the code in the upgrade to instead ask the user yes/no - if we want to run chmod and chown. And/or also this option in the varfile\r\n \r\nh3. 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Problem Definition\r\nWhen Confluence attempts to synchronize from an external directory and hits a duplicate that exists in the external directory-- like a user who is in two OUs that are within the scope of the filter. The remaining users in the directory are not Synchronized and instead just reported:\r\n\r\n{code}\r\n2018-03-23 18:13:04,980 ERROR [Caesium-1-1] [engine.jdbc.spi.SqlExceptionHelper] logExceptions ERROR: duplicate key value violates unique constraint \"cwd_user_name_dir_id\"\r\n  Detail: Key (lower_user_name, directory_id)=(joanj, 3276801) already exists.\r\n{code}\r\n\r\n{code}\r\n2018-03-23 18:13:05,055 ERROR [Caesium-1-1] [crowd.embedded.hibernate2.HibernateUserDao] addAll The following users could not be processed:\r\n2018-03-23 18:13:05,056 ERROR [Caesium-1-1] [crowd.embedded.hibernate2.HibernateUserDao] addAll aliceb\r\n2018-03-23 18:13:05,056 ERROR [Caesium-1-1] [crowd.embedded.hibernate2.HibernateUserDao] addAll christinej\r\n2018-03-23 18:13:05,056 ERROR [Caesium-1-1] [crowd.embedded.hibernate2.HibernateUserDao] addAll Please try to resolve any errors with these users, and try again.\r\n{code}\r\n\r\nThe directory synchronization is halted leaving all other users without issues out of the synchronization. This can result in new users not being synchronized to the directory because one user exists in two locations in the source LDAP directory.\r\n\r\nh3. Suggested Solution\r\nSkip the duplicate user and allow remaining users that are not violating any constraints to be synchronized so that the impact of a duplicate in the source directory is lowered.\r\n\r\nh3. Workaround \r\nPer our [Confluence does not complete directory synchronization when a user is duplicated in multiple OUs|https://confluence.atlassian.com/display/CONFKB/Confluence+does+not+complete+directory+synchronization+when+a+user+is+duplicated+in+multiple+OUs] article, remove the duplicate user or adjust the scope of the LDAP search exclude the duplicate.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzc18n:","customfield_10651":null,"customfield_14734":"1|hzc0t3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwib9o:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzc0t3:","customfield_10653":null,"summary":"Continue synchronizing external directory after duplicate is hit","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not 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Current feature\r\n\r\nIn [Tables|https://confluence.atlassian.com/doc/tables-136463.html], there is no feature to change the border line style of the Table.\r\n The customer wants to make the border line stand out to easy to check table.\r\nh3. 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Issue Summary\r\n\r\nThe 'remember me' checkbox is hidden and automatically checked on a DC cluster. The user by default has a 2 week session even on an untrusted device. It will be nice to allow the admins to enforce, show or disable remember me feature.\r\nh3. Steps to Reproduce\r\n # Set up a Confluence DC cluster\r\n # Go to login form\r\n\r\nh3. Expected Results\r\n\r\nThe user should be able to choose a short session on a public machine.\r\nh3. Actual Results\r\n\r\nThere 'remember me' checkbox is hidden and automatically checked.\r\nh3. Workaround\r\n\r\n*Enforce and hide 'remember me':*\r\n\r\nThis behaviour is enforced on a DC cluster. End users by default have a shared Seraph long session between nodes.\r\n # Stop Confluence\r\n # Go to Confluence installation directory\r\n # Locate the {{<CONFLUENCE-INSTALLATION>/confluence/login.vm}} file and make a backup copy\r\n # Edit the file\r\n # Locate the following section of code:\r\n{code:java}\r\n#if ($action.shouldRememberMeCheckboxBeOmitted())\r\n    <input type=\"hidden\" name=\"os_cookie\" value=\"true\"/>\r\n#else\r\n    #bodytag( \"Component\" \"label='remember.accesskey'\" \"name='os_cookie'\" \"value='false'\" \"theme='aui'\" \"template='onofflist.vm'\") #end\r\n#end\r\n{code}\r\n\r\n # Modify the above code as follows\r\n{code:java}\r\n<input type=\"hidden\" name=\"os_cookie\" value=\"true\"/> \r\n{code}\r\n\r\n # Save the file and restart Confluence\r\n # Repeat the above steps each time you install a new version of Confluence\r\n\r\n*Show 'remember me':*\r\n\r\nThe is the default behaviour in a non-clustered instance. This allows the end user to decide to have a Tomcat short session or Seraph long session but the user may need to login in again when hitting a new node.\r\n * Set [System Property|https://confluence.atlassian.com/doc/configuring-system-properties-168002854.html] \"[cluster.login.rememberme.enabled|https://confluence.atlassian.com/doc/recognized-system-properties-190430.html#RecognizedSystemProperties-cluster.login.rememberme.enabled]\" to true\r\n * This system property has no effect in standalone Confluence.\r\n\r\n*Disable and hide 'remember me':*\r\n\r\nDisable the automatic remember me on DC clusters, this allows the end user to decide to have a Tomcat short session or Seraph long session but the user may need to login in again on a new node.\r\n # Stop Confluence\r\n # Go to Confluence installation directory\r\n # Locate the {{<CONFLUENCE-INSTALLATION>/confluence/login.vm}} file and make a backup copy\r\n # Edit the file\r\n # Locate the following section of code:\r\n{code:java}\r\n#if ($action.shouldRememberMeCheckboxBeOmitted())\r\n    <input type=\"hidden\" name=\"os_cookie\" value=\"true\"/>\r\n#else\r\n    #bodytag( \"Component\" \"label='remember.accesskey'\" \"name='os_cookie'\" \"value='false'\" \"theme='aui'\" \"template='onofflist.vm'\") #end\r\n#end\r\n{code}\r\n\r\n # Modify the above code as follows\r\n{code:java}\r\n<input type=\"hidden\" name=\"os_cookie\" value=\"false\"/> \r\n{code}\r\n\r\n # Save the file and restart Confluence\r\n # Repeat the above steps each time you install a new version of Confluence\r\n\r\nh3. Note: \r\n\r\nBitbucket Server has implemented it already [https://confluence.atlassian.com/bitbucketserver/configuration-properties-776640155.html]\r\n{quote}Controls whether remember-me authentication is disabled, always performed or only performed when a checkbox is checked on the login form. The 'Remember my login' checkbox is only displayed when set to 'optional'. Possible values are:\r\n * {{always}}\r\n\r\nNo checkbox, remember-me cookie is always generated on successful login.\r\n * {{optional}}\r\n\r\nCheckbox is displayed on login form. Remember-me cookie is only generated when checkbox is checked.\r\n * {{never}}\r\n\r\nRemember-me authentication is disabled completely.\r\n{quote}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2zey7:","customfield_10651":null,"customfield_14734":"1|i2zf4n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2yscf:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2zf4f:","customfield_10653":null,"summary":"Make the 'remember me' feature configurable","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2163029","self":"https://jira.atlassian.com/rest/api/latest/issue/2163029","key":"CONFSERVER-104485","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["internal-kickoff"],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118294","id":"118294","name":"9.2.25","archived":false,"released":true,"releaseDate":"2026-09-07"},{"self":"https://jira.atlassian.com/rest/api/2/version/118295","id":"118295","name":"10.2.18","archived":false,"released":true,"releaseDate":"2026-09-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. 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Issue Summary\r\nAdding inline comments fails with HTTP 412 on pages containing unknown or disabled macros that have been serialized/downgraded from {{<ac:structured-macro>}} to legacy {{<ac:macro>}} format upon saving.\r\n\r\nh3. Steps to Reproduce\r\n # Create and edit a Confluence page.\r\n # Add plain text paragraphs with a custom or third-party structured macro in between, using storage format such as:\r\n{code:java}\r\n<p>word</p> <p>  <ac:structured-macro ac:name=\"nonexistent-or-disabled-macro\">  <ac:parameter ac:name=\"anyparameter\">value</ac:parameter>  </ac:structured-macro> </p> <p>word</p> {code}\r\n # Save/publish the page while the corresponding macro plugin is disabled, uninstalled, or unknown to Confluence.\r\n(i) Upon saving, Confluence transforms_ {{<ac:structured-macro>}} into {{<ac:macro>}} due to missing runtime type metadata\r\n# In page view mode, highlight/select the plain text (e.g., the word {{word}} in the paragraph after the macro) and attempt to add and save an inline comment.\r\n\r\nh3. Expected Results\r\nUsers should be able to create and save inline comments on the plain text surrounding the unknown macro.\r\n\r\nh3. Actual Results\r\nThe inline comment fails to save, and the following error appears in the UI:\r\n\r\n\"We can't add your inline comment; the section you highlighted may contain a macro or user mention. Try highlighting plain text.\"\r\n\r\nThe browser console / network tab records a 412 Precondition Failed error on POST /rest/inlinecomments/1.0/comments.\r\n\r\nh3. Workaround\r\nTemporary operational workaround: Re-enable or reinstall the missing/disabled macro plugin, or manually edit the page storage format to remove legacy <ac:macro> references to disabled/uninstalled macros","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rbvb:","customfield_14734":"1|i4rc1j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4q5hg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rc1b:","customfield_12830":null,"summary":"Inline comments fail with HTTP 412 on pages containing unknown or disabled macros converted to legacy <ac:macro> format","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not 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Steps to Reproduce\r\n\r\n# Set up an LDAP directory, and rank it higher than the internal directory\r\n# Create a user in the internal directory, called B\r\n# Rename user A in LDAP to B\r\n# Synchronise\r\n\r\nh4. Expected Results\r\n\r\n# B in the internal directory gets renamed to B#1 in the app_user table\r\n# A gets renamed to B in the app_user table\r\n# Everything associated with both users becomes merged as the highest priority user\r\n\r\nh4. Actual Results\r\n\r\n# User rename appears like it's occurred fine, in the app_user table the internal user becomes A#1, and the LDAP user becomes A\r\n# Everything associated with both users becomes merged as the highest priority user\r\n# JIRA inconsistently recognises the B#2 in different aspects of the interface, it doesn't show up in the User Browser, but shows in certain Issue Attributes e.g Assignee or Reporter.\r\n# It is confusing to most Admins to suddenly see issue attributes automatically changing to B#2 when they have created no such user.\r\n# You're not able to login as B#2 to automatically regain access to the issues.\r\n# You are not able to use B#2 in the basic search, but then it shows up in Advanced JQL.\r\n# If you do a basic search with assignee set to B, then switch to Advanced JQL, the interface will not switch back to Basic\r\n\r\nh4. Notes\r\n\r\nDue to the way this handling works, you can't deliberately have a username that ends with # followed by any number. 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Current Situation\r\n\r\nUp to Confluence 10.x, Marketplace apps can read user macros from Bandana using the key {{{}atlassian.confluence.user.macros{}}}.\r\n\r\nSince Confluence 10.2.13, user macros are stored in the {{USER_MACRO}} table, and Bandana was removed in 11.0. There's now no supported way for an app to read all user macros:\r\n\r\n{{UserMacroLibrary}} isn't exported to apps, so {{@ComponentImport}} fails.\r\n\r\nThe workarounds are {{ContainerManager.getComponent(\"userMacroLibrary\", UserMacroLibrary.class)}} or a custom Hibernate query on {{{}USER_MACRO{}}}. Both depend on internal parts of Confluence that could change.\r\nh3. Use case \r\n\r\nThis restricts Marketplace partner apps from becoming compatible with Confluence 10.2.13+ and 11.x.\r\nh3. 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Using {*}JIRA Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-43184].\r\n{panel}\r\nHaving verbose messages displayed openly by Jira through the browser has the security implication of providing an invader with information about points of weakness and also environment configurations.\r\n\r\nAs a network administrator, I would like to have a kill-switch for those messages, leaving the logs as the only way to have that information.\r\n\r\nIn the scope of JRASERVER-38101 a new system option has been added to allow admins to disable the stack trace to be show. However, it was only implemented for the Jira's 500 error page. Example below with the stack trace hidden:\r\n\r\n  !500 error page.png|thumbnail! \r\n\r\nHowever there are still other places where a stack trace is shown to users. Examples:\r\n\r\nh4. 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Steps to reproduce:\r\n1. Create (or choose) a custom \"User Picker (multiple users)\" field.\r\n2. Assign an active user to it\r\n3. Make the user inactive.\r\n4. Make sure that the inactive user is still present among field values\r\n5. Try to add another (active) user to the field\r\n\r\nh3. Expected result:\r\n* New (active) user added\r\n* Old (inactive) user still present.\r\n\r\nh3. Actual result:\r\n* Error: User '<old user name>' is not valid for this user picker and it won't allow you to save the changes.\r\n !screenshot-1.png|thumbnail! \r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3zou7:","customfield_14734":"1|i3zp0n:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3yibw:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3zp0f:","customfield_12830":null,"customfield_10401":null,"summary":"Cannot save multi user Picker field with Inactive user","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"179430","self":"https://jira.atlassian.com/rest/api/latest/issue/179430","key":"JRASERVER-27868","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"109013","customfield_11435":"108995","customfield_11437":"109052","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"138388","customfield_11434":"108962","customfield_17933":null,"labels":["affects-server","jira_support_backlog_emea","jw-platform","pse-request","supportability","user-management"],"customfield_11433":"118719","customfield_10610":501.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"82604","self":"https://jira.atlassian.com/rest/api/2/issueLink/82604","inwardIssue":{"id":"62726","key":"CWD-747","self":"https://jira.atlassian.com/rest/api/2/issue/62726","fields":{"summary":"Moving users between directories","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11774","description":"We are looking into this suggestion and believe it to be a strong candidate for our roadmap. 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users","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11776","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10125","id":"10125","name":"User Management - Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":57.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=smaiyaki","name":"smaiyaki","key":"smaiyaki","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=smaiyaki&avatarId=2467808","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=smaiyaki&avatarId=2467808","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=smaiyaki&avatarId=2467808","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=smaiyaki&avatarId=2467808"},"displayName":"Sultan Maiyaki","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"138312","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 15 June 2018|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for your interest in this issue.\r\n This request is considered a potential addition to our longer-term roadmap.\r\n\r\nWe'll typically review this request in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nFor the nearest future we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n * Performance and stability improvements\r\n * Optimising the use of custom fields\r\n * Improving performance of boards\r\n * Improving Jira notifications\r\n * Allowing users to edit shared filters and dashboards\r\n * Mobile app for Jira Server\r\n\r\nYou can learn more about [our approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions.|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113]\r\n\r\nKind regards,\r\n Jira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=smaiyaki","name":"smaiyaki","key":"smaiyaki","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=smaiyaki&avatarId=2467808","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=smaiyaki&avatarId=2467808","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=smaiyaki&avatarId=2467808","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=smaiyaki&avatarId=2467808"},"displayName":"Sultan Maiyaki","active":false,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-27868/votes","votes":600,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-27868/watchers","watchCount":374,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2012-04-13T13:43:28.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwrktb:","updated":"2026-10-29T07:48:37.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-27868].\r\n  {panel}\r\n\r\n\r\n\r\n\r\n*Original issue description:*\r\n\r\n\r\nThis ticket is a carryover from JRA-24213. In the related ticket, we were able to analyse and implemented the following features in JIRA 5.0.3:\r\n\r\n{quote}\r\n1. Migrating whole directories:\r\n1.1 Internal to Internal with Delegated Auth\r\n1.2 Internal with Delegated Auth to Internal\r\n{quote}\r\n\r\nHowever it did not cover the following migration features:\r\n{quote}\r\n2. Migrating users from one directory to another:\r\n2.1 Individually\r\n2.2 All users in a directory\r\n2.3 Connector directory to internal/delegated\r\n{quote}\r\nIt is an essential feature to some of our customer who use user directories other than Delegated Auth and the resolution in JRA-24213 doesn't solve their problem.\r\n\r\nh3. Workaround\r\n\r\nPlease review [Migrating Users between User Directories|https://confluence.atlassian.com/adminjiraserver/migrating-users-between-user-directories-938847059.html] as it provides some alternative options for migrating users between directories. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwwoxb:","customfield_10651":null,"customfield_14734":"1|hwrl2n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hx0dqf:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwt7un:","customfield_10653":null,"customfield_10401":null,"summary":"Provide the ability to migrate users from one directory to another","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2141782","self":"https://jira.atlassian.com/rest/api/latest/issue/2141782","key":"JRASERVER-79368","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/114496","id":"114496","name":"10.3.15","archived":false,"released":true,"releaseDate":"2026-01-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10841","id":"10841","name":"Bulk Operations","description":"Bulk edit, bulk delete, bulk move, bulk migration of issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":28.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jreczycki","name":"jreczycki","key":"jreczycki","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jreczycki&avatarId=5821710","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jreczycki&avatarId=5821710","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jreczycki&avatarId=5821710","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jreczycki&avatarId=5821710"},"displayName":"Jakub Reczycki","active":true,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=a40e482b6993","name":"a40e482b6993","key":"JIRAUSER8662926","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8662926&avatarId=9785816","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8662926&avatarId=9785816","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8662926&avatarId=9785816","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8662926&avatarId=9785816"},"displayName":"Samuel de Azevedo Dias","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79368/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79368/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-04-15T07:08:15.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4nvxz:","updated":"2026-10-29T07:48:36.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\n\r\nIn JRASERVER-68806 we decreased the size of the {{EagerLoadingOfBizCustomFieldPersister}} cache from infinite to 10.The issue was resolved in JRASERVER-70397. However, we still see the same pattern in new versions of Jira. \r\nh3. Expected Results\r\n * Bulk issue operations are fast\r\n * DB is not overloaded with requests\r\n\r\nh3. Actual Results\r\n * bulk issue operations are slow\r\n * Large number of SQL operations querying {{customfieldvalue}} table, the same behavior as the other bug ticket. \r\n{noformat}\r\nSELECT ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE FROM customfieldvalue WHERE ISSUE='<ID>' {noformat}\r\n\r\nh3. Notes\r\n\r\nExample of thread doing _BulkMigrateOperation :_ \r\n{noformat}\r\nsun.nio.ch.Net.poll(java.base@17.0.18/Native Method)\r\nsun.nio.ch.NioSocketImpl.park(java.base@17.0.18/NioSocketImpl.java:186)\r\nsun.nio.ch.NioSocketImpl.park(java.base@17.0.18/NioSocketImpl.java:195)\r\nsun.nio.ch.NioSocketImpl.implRead(java.base@17.0.18/NioSocketImpl.java:319)\r\nsun.nio.ch.NioSocketImpl.read(java.base@17.0.18/NioSocketImpl.java:355)\r\nsun.nio.ch.NioSocketImpl$1.read(java.base@17.0.18/NioSocketImpl.java:808)\r\njava.net.Socket$SocketInputStream.read(java.base@17.0.18/Socket.java:966)\r\nsun.security.ssl.SSLSocketInputRecord.read(java.base@17.0.18/SSLSocketInputRecord.java:484)\r\nsun.security.ssl.SSLSocketInputRecord.readHeader(java.base@17.0.18/SSLSocketInputRecord.java:478)\r\nsun.security.ssl.SSLSocketInputRecord.bytesInCompletePacket(java.base@17.0.18/SSLSocketInputRecord.java:70)\r\nsun.security.ssl.SSLSocketImpl.readApplicationRecord(java.base@17.0.18/SSLSocketImpl.java:1465)\r\nsun.security.ssl.SSLSocketImpl$AppInputStream.read(java.base@17.0.18/SSLSocketImpl.java:1069)\r\norg.postgresql.core.VisibleBufferedInputStream.readMore(VisibleBufferedInputStream.java:162)\r\norg.postgresql.core.VisibleBufferedInputStream.ensureBytes(VisibleBufferedInputStream.java:129)\r\norg.postgresql.core.VisibleBufferedInputStream.ensureBytes(VisibleBufferedInputStream.java:114)\r\norg.postgresql.core.VisibleBufferedInputStream.read(VisibleBufferedInputStream.java:74)\r\norg.postgresql.core.PGStream.receiveChar(PGStream.java:467)\r\norg.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2166)\r\norg.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:371)\r\norg.postgresql.jdbc.PgStatement.executeInternal(PgStatement.java:502)\r\norg.postgresql.jdbc.PgStatement.execute(PgStatement.java:419)\r\norg.postgresql.jdbc.PgPreparedStatement.executeWithFlags(PgPreparedStatement.java:194)\r\norg.postgresql.jdbc.PgPreparedStatement.executeQuery(PgPreparedStatement.java:137)\r\norg.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:123)\r\norg.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:123)\r\ncom.atlassian.jira.ofbiz.sql.PreparedStatementWrapper.executeQuery(PreparedStatementWrapper.java:41)\r\ncom.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeQuery$5(DiagnosticPreparedStatement.java:59)\r\ncom.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement$$Lambda$4118/0x00007fbfa7aaed20.execute(Unknown Source)\r\ncom.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:91)\r\ncom.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:62)\r\ncom.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeQuery(DiagnosticPreparedStatement.java:59)\r\norg.ofbiz.core.entity.jdbc.SQLProcessor.executeQuery(SQLProcessor.java:543)\r\norg.ofbiz.core.entity.GenericDAO.createEntityListIterator(GenericDAO.java:882)\r\norg.ofbiz.core.entity.GenericDAO.selectListIteratorByCondition(GenericDAO.java:862)\r\norg.ofbiz.core.entity.GenericDAO.selectByAnd(GenericDAO.java:734)\r\norg.ofbiz.core.entity.GenericHelperDAO.findByAnd(GenericHelperDAO.java:166)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:913)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:891)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:860)\r\ncom.atlassian.jira.ofbiz.DefaultOfBizDelegator.findByAnd(DefaultOfBizDelegator.java:83)\r\ncom.atlassian.jira.ofbiz.WrappingOfBizDelegator.findByAnd(WrappingOfBizDelegator.java:62)\r\ncom.atlassian.jira.issue.customfields.persistence.CustomFieldRetrievalHelper.getValuesOrderedByUpdate(CustomFieldRetrievalHelper.java:20)\r\ncom.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.lambda$getValuesForIssueId$1(EagerLoadingOfBizCustomFieldPersister.java:139)\r\ncom.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister$$Lambda$4666/0x00007fb{noformat}\r\nh3. Workaround\r\n * No workaround available, since the below workaround does not help in this case. \r\n{code:java}\r\n-Djira.customfield.values.cache.max.size=1000\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nvsv:","customfield_14734":"1|i4nvz3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4mpgk:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nvyv:","customfield_12830":null,"customfield_10401":null,"summary":"Bulk issue move operations are slow and performance is degraded","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1598006","self":"https://jira.atlassian.com/rest/api/latest/issue/1598006","key":"JRASERVER-71343","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse_request"],"customfield_11433":"9223372036854775807","customfield_10610":10.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"463123","self":"https://jira.atlassian.com/rest/api/2/issueLink/463123","inwardIssue":{"id":"607074","key":"JRASERVER-61359","self":"https://jira.atlassian.com/rest/api/2/issue/607074","fields":{"summary":"Please add the ability to move an issue between projects to the rest api.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"422287","self":"https://jira.atlassian.com/rest/api/2/issueLink/422287","inwardIssue":{"id":"1590532","key":"JRASERVER-71292","self":"https://jira.atlassian.com/rest/api/2/issue/1590532","fields":{"summary":"Jira allows illegal edit (issue type) through /rest/api/2/issue/<ISSUE-KEY>","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71343/watchers","watchCount":15,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2020-07-23T08:51:06.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i25vkn:","updated":"2026-10-29T07:22:39.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"We currently don't have a REST endpoint to *move* issues that would parallel the GUI functionality. It'd optionally take in a mapping of old—>new workflow states to handle conflicts. \r\n(There is a *move* endpoint for subtasks, but that's just for reordering them.)\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i25vfb:","customfield_10651":null,"customfield_14734":"1|i25vlr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i25izj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i25vlj:","customfield_10653":null,"customfield_10401":null,"summary":"Add REST endpoint to \"move\" 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fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":"https://hello.atlassian.net/wiki/spaces/~712020f95371d7507846be8bc1f2b1bca8446f/pages/7558080696/RFC+Error+moving+pages+with+special+characters+in+title","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Problem\r\n\r\nWhen moving a child page under parent page that has special character (double quote \", cyrillic characters or \"+\" symbol) in the title, there will be 'Error retrieving breadcrumbs' warning in the Move Page dialog box and the page will not move.\r\n\r\nWe noticed that this was twice reported but not addressed. We also notice is error in versions such as 7.11.x and 7.7.x\r\n\r\nExisting closed ticket for the same issue:\r\n\r\nCONFSERVER-32160 - Error Retrieving Breadcrumbs Warning In The Move Page Dialog Box\r\nCONFSERVER-39264 - Set Page Location broken when copying a page and parent page has quotes in title\r\nh3. Environment\r\n\r\n7.11.x, 7.7.x\r\nh3. Steps to Reproduce\r\n\r\n1. Create a page with a title containing special character or cyrillic characters such as : Учётные записи\r\n2. Create a destination page with titles such as  - \"Полезное по лицензированию Microsoft\"\r\n3. Create a child page under the page created in Step 1\r\n4. Try to move the child page to another location and there is an 'Error retrieving breadcrumbs' warning.\r\n5. Or try to move page from step 1 to page from step 2.\r\nh3. Expected Results\r\n\r\n_The page should be moved without any issues._\r\nh3. Actual Results\r\n\r\n_We receive error creating breadcrumbs error and the page is noted moved._\r\nh3. Workaround\r\n\r\n_None at this time._\r\nh3. Notes","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i301ef:","customfield_14734":"1|i301kv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i2zefj:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i301kn:","customfield_12830":null,"summary":"Error creating breadcrumbs issue noted while trying to move page with special characters","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-1649","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2146260","self":"https://jira.atlassian.com/rest/api/latest/issue/2146260","key":"CONFSERVER-103878","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116410","id":"116410","name":"9.2.21","archived":false,"released":true,"releaseDate":"2026-06-01"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n401 error while using third party SSO token based authentication for rest API's post upgrade to 9.2.19. \r\n\r\nh3. Steps to Reproduce\r\n# Create a script to capture Page content using Confluence Rest API. \r\n# As a part of this script, use a third party SSO tokens + user for authentication(such as Kantega SSO tokens). \r\n# Run the script/push in the request to get the page content and capture the JSESSIONID. \r\n# Use this same JSESSIONID to push in further requests. \r\n\r\nh3. Expected Results\r\nRequest works fine till session expiry kicks in. \r\n\r\nh3. Actual Results\r\n401 error is observed against this JSESSIONID. \r\n\r\nh3. Workaround\r\nUse SSO token + user across all requests i.e. push in a new request each time.  \r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4okv3:","customfield_14734":"1|i4ol1b:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4neik:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ol13:","customfield_12830":null,"summary":"post upgrade to 9.2.19 : 401 error observed while using third party SSO token based authentication for rest API's","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14332","value":"Not Needed","id":"14332","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not 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the fields that users are able to Bulk Update so that I can preserve data integrity of calculated, read-only, or other system-generated fields.\r\n\r\nWe have several system-generated fields that are \"read-only\" for users, and others that we don't want users to be able to modify once an issue reaches a certain state. Bulk Update allows users to bypass the controls we have implemented and edit any field value. We would like the ability to restrict the list of fields available in the Bulk Update operation.\r\n\r\n(Similar to JRACLOUD-34281)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1vt1r:","customfield_10651":null,"customfield_14734":"1|i1vt7z:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1vilj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1vt7r:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to restrict field list in Bulk 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https://jira.atlassian.com/browse/JRASERVER-11926\r\n\r\nWhen an old user is deactivated or deleted and a new one is created, they see the old user's data as their own.\r\n\r\nThis is currently by design, as we can see in [Configuring user directories|https://confluence.atlassian.com/adminjiraserver/configuring-user-directories-938847049.html]:\r\n{quote}\r\nIn some situations, reordering the directories will change the directory that the current user comes from, if a user with the same username happens to exist in both. This behavior can be used in some cases to create a copy of the existing configuration, move it to the top, then remove the old one. *Note, however, that duplicate usernames are not a supported configuration.*\r\n{quote}\r\n\r\nEven though confusing at times, this behavior is also useful on directory migrations.\r\n\r\nFor deleted users, there could be something like a job that renames them internally to \"<username>_deleted\" to prevent this from happening - or a mechanism for admins to perform this user 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Problem Definition\r\n\r\nIn Confluence Server, the users are able to [disable PDF export|https://confluence.atlassian.com/confkb/how-to-disable-pdf-export-for-pages-or-spaces-711361415.html] but not other file format like Word and XML.\r\n\r\nTherefore, this is a suggestion to have a bundled option to disable the page export option for specific users or pages, for content like Word and XML.\r\n\r\nh3. Suggested Solution\r\n\r\nProvide a way to restrict certain users or groups from exporting pages of specific spaces while still allowing them to have view access.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1a5qn:","customfield_10651":null,"customfield_14734":"1|i1a5wv:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1a1xj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1a5wn:","customfield_10653":null,"summary":"Ability to restrict page export permissions from specific users or groups","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2090653","self":"https://jira.atlassian.com/rest/api/latest/issue/2090653","key":"CONFSERVER-100197","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":11.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/61290","id":"61290","name":"System Administration - Audit Logs"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":4.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=sganeshan%40atlassian.com","name":"sganeshan@atlassian.com","key":"JIRAUSER4520461","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4520461&avatarId=5790185","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4520461&avatarId=5790185","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4520461&avatarId=5790185","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4520461&avatarId=5790185"},"displayName":"Sathya Ganeshan","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=sganeshan%40atlassian.com","name":"sganeshan@atlassian.com","key":"JIRAUSER4520461","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4520461&avatarId=5790185","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4520461&avatarId=5790185","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4520461&avatarId=5790185","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4520461&avatarId=5790185"},"displayName":"Sathya Ganeshan","active":false,"timeZone":"UTC"},"customfield_10560":null,"customfield_10440":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-100197/votes","votes":8,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_10432":null,"customfield_16535":null,"customfield_10433":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-100197/watchers","watchCount":13,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2025-07-10T15:10:18.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4fjhr:","updated":"2026-10-29T04:05:59.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem\r\n\r\nIn recent Confluence versions such as 9.2.x, we are seeing logs spammed with messages like below:\r\n{code:java}\r\n  2025-07-08 00:02:50,274 ERROR [http-nio2-8080-exec-41 url: /500page.jsp; user: PPothuga] [atlassian.confluence.status.SystemErrorInformationLogger] logException Unhandled exception, request unique ID: 6a3f786a-80e4-46a8-b615-96a4dc611171\r\n -- traceId: c09abe6d6ded8901\r\njavax.servlet.ServletException: org.glassfish.jersey.server.internal.process.MappableException: javax.ws.rs.WebApplicationException: HTTP 410 Gone\r\n    at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:410)\r\n    at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:346)\r\n    at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:359)\r\n{code}\r\n{code:java}\r\n08-Jul-2025 06:52:31.469 SEVERE [http-nio2-8080-exec-15 url: /rest/api/search; user: XXXX] org.glassfish.jersey.server.ServerRuntime$Responder.writeResponse An I/O error has occurred while writing a response message entity to the container output stream.\r\n\torg.glassfish.jersey.server.internal.process.MappableException: org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe\r\n\t\tat org.glassfish.jersey.server.internal.MappableExceptionWrapperInterceptor.aroundWriteTo(MappableExceptionWrapperInterceptor.java:67)\r\n\t\tat org.glassfish.jersey.message.internal.WriterInterceptorExecutor.proceed(WriterInterceptorExecutor.java:139)\r\n\t\tat org.glassfish.jersey.message.internal.MessageBodyFactory.writeTo(MessageBodyFactory.java:1116)\r\n\t\tat org.glassfish.jersey.server.ServerRuntime$Responder.writeResponse(ServerRuntime.java:649)\r\n\t\tat org.glassfish.jersey.server.ServerRuntime$Responder.processResponse(ServerRuntime.java:380)\r\n\t\tat org.glassfish.jersey.server.ServerRuntime$Responder.process(ServerRuntime.java:370)\r\n\t\tat org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:259)\r\n\t\tat org.glassfish.jersey.internal.Errors$1.call(Errors.java:248)\r\n{code}\r\nWe believe these logs are related to client/server communication interruption in some fashion as noted in these discussions:\r\n\r\n[https://community.openhab.org/t/error-jersey-server-serverruntime-responder-an-i-o-error-has-occurred-while-writing-a-response-message-entity-to-the-container-output-stream/43599]\r\n\r\n[https://community.atlassian.com/forums/Confluence-questions/Confluence-500-error-when-I-try-and-update-labels-via-requests/qaq-p/952443]\r\n\r\n[https://jira.atlassian.com/secure/CreateIssueDetails!init.jspa?pid=10470&issuetype=10000&summary=Errors+in+the+logs.&description=h3.+Problem%0A%0A%0Ah3.+Suggested+Solution%0A_%28Add+a+suggested+solution+once+one+has+been+determined%29_%0A%0Ah3.+Why+This+Is+Important%0A_%28Add+a+description+for+why+this+is+important%29_%0A%0Ah3.+Workaround%0A_%28Add+a+workaround%2C+if+available%29_]\r\nh3. Suggested Solution\r\n\r\nWe would like to suggest reducing/suppressing these messages to DEBUG mode as these errors are very frequent and affects legitimate log events.\r\nh3. Workaround\r\n\r\n_NA_","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4fjcn:","customfield_10651":null,"customfield_14734":"1|i4fjiv:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4ecw4:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4fjin:","customfield_10653":null,"summary":"javax.servlet.ServletException: org.glassfish.jersey.server.internal.process.MappableException","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null}],"warningMessages":null,"names":null,"schema":null}