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Problem\r\nWhen an issue has an cascading select field with any value, it will break the JSON export.\r\n* If there is no field value, the JSON export will work fine.\r\n\r\nh4. Steps to Reproduce\r\n# Enable JSON export as detailed here: https://confluence.atlassian.com/display/JIRAKB/How+To+Enable+JSON+Export+in+JIRA\r\n** Note that this functionality is still in beta\r\n# Create a cascading select field\r\n# Configure the options to add a value (like \"abc\")\r\n# Create a ticket and populate the cascade field with the \"abc\" value\r\n# Attempt to do a JSON export on the issue\r\n# Note that it fails with a 500 error\r\n# Perform a JQL search, ensure to include the ticket with a cascading select field\r\n# Attempt to export the search to JSON\r\n# Note that the export stops with truncated result set.\r\n\r\nh4. Expected Results\r\nThe JSON exports would complete\r\n\r\nh4. Actual Results\r\n* JQL JSON export data is truncated and stops upon running into the 500 error\r\n* Issue JSON export fails with 500 error\r\n* Error in logs:\r\n{code}\r\n2017-03-07 22:26:16,052 http-nio-8080-exec-3 ERROR      [o.a.c.c.C.[.[localhost].[/].[searchrequest-view]] Servlet.service() for servlet [searchrequest-view] in context with path [] threw exception\r\njava.lang.RuntimeException: org.codehaus.jackson.JsonGenerationException: Null key for a Map not allowed in JSON (use a converting NullKeySerializer?)\r\n        at com.atlassian.jira.plugins.importer.views.SearchRequestJsonView.writeSearchResults(SearchRequestJsonView.java:67)\r\n        at com.atlassian.jira.plugin.searchrequestview.DefaultSearchRequestURLHandler.handleRequest(DefaultSearchRequestURLHandler.java:372)\r\n        at com.atlassian.jira.web.servlet.SearchRequestViewServlet.doGet(SearchRequestViewServlet.java:25)\r\n        at javax.servlet.http.HttpServlet.service(HttpServlet.java:622)\r\n        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)\r\n        ...\r\nCaused by: org.codehaus.jackson.JsonGenerationException: Null key for a Map not allowed in JSON (use a converting NullKeySerializer?)\r\n        at org.codehaus.jackson.map.ser.impl.FailingSerializer.serialize(FailingSerializer.java:34)\r\n        at org.codehaus.jackson.map.ser.std.MapSerializer.serializeFields(MapSerializer.java:237)\r\n        at org.codehaus.jackson.map.ser.std.MapSerializer.serialize(MapSerializer.java:186)\r\n        at org.codehaus.jackson.map.ser.std.MapSerializer.serialize(MapSerializer.java:23)\r\n        at org.codehaus.jackson.map.ser.BeanPropertyWriter.serializeAsField(BeanPropertyWriter.java:446)\r\n        at org.codehaus.jackson.map.ser.std.BeanSerializerBase.serializeFieldsFiltered(BeanSerializerBase.java:203)\r\n        at org.codehaus.jackson.map.ser.BeanSerializer.serialize(BeanSerializer.java:110)\r\n\t\t...\r\n{code}\r\n\r\nh4. Workaround\r\n* Remove the cascading select field values from the tickets.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyh4c7:","customfield_14734":"1|hyh35b:","customfield_10651":null,"customfield_14731":"1|hyhuon:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyh353:","customfield_12830":null,"customfield_10401":null,"summary":"JSON Export Breaks when Issue has Cascading Select Values","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1451430","self":"https://jira.atlassian.com/rest/api/latest/issue/1451430","key":"JRASERVER-70324","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":11.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"421304","self":"https://jira.atlassian.com/rest/api/2/issueLink/421304","outwardIssue":{"id":"850598","key":"JRASERVER-66051","self":"https://jira.atlassian.com/rest/api/2/issue/850598","fields":{"summary":"Concurrent edition on Issue","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"480143","self":"https://jira.atlassian.com/rest/api/2/issueLink/480143","outwardIssue":{"id":"1909776","key":"JRACLOUD-80241","self":"https://jira.atlassian.com/rest/api/2/issue/1909776","fields":{"summary":"Collaborative Editing - 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fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":".","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15830","value":"Severity 1 - 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List Macro Causes Slow Page Loading in Confluence","status":{"self":"https://jira.atlassian.com/rest/api/2/status/3","description":"The development team is currently working on this issue.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/inprogress.png","name":"In Progress","id":"3","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the 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Ponting","active":true,"timeZone":"Australia/Sydney"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42819","id":"42819","name":"Content - 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product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":"2026-04-10T10:50:24.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-103494/watchers","watchCount":21,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-04-09T13:36:48.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4nr8f:","updated":"2026-04-30T05:53:12.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:title=Note|borderStyle=solid|borderColor=#6554c0|titleBGColor=#6554c0|bgColor=#eae6ff}\r\nThis issue was introduced as a regression in Confluence 9.2.18 and 10.2.8 with instances that had a large number of pages sharing a label. We have released an out of band update ({*}9.2.19, 10.2.10{*}) to fix this issue for customers who installed the previous affected version. *We would not recommend an urgent upgrade these fixed versions unless you are already running an affected version.*\r\n{panel}\r\nh3. Issue Summary\r\n\r\nAfter upgrade to 9.2.18 or 10.2.8, Performance issues encountered when labels are added to pages or any other actions that trigger addition of labels on pages\r\nh3. Steps to Reproduce\r\n * Install Confluence version 9.2.18\r\n * Import a few large spaces (added to the ticket)\r\n * Fetch the content IDs by issuing this query, and save the results as labels.txt\r\n\r\n{code:java}\r\nSELECT c.contentid FROM CONTENT c JOIN BODYCONTENT bc ON c.contentid = bc.contentid JOIN SPACES s ON c.spaceid = s.spaceid WHERE c.prevver IS NULL AND c.contenttype IN ('PAGE', 'BLOGPOST') AND c.CONTENT_STATUS='current' AND s.spacekey='DRAG'  {code}\r\n * Utilize the fetched content IDs to create a bash script that adds unique labels to pages of one of the spaces (DRAG)\r\n * Now open a page from same apace or another and add an existing Label to the page\r\n\r\nh3. Expected Results\r\n * The labels get added in less than a second\r\n\r\nh3. Actual Results\r\n * Adding label to the pages takes longer than expected\r\n * We can see below stacktrace in the catalina.out file\r\n\r\n{code:java}\r\n09-Apr-2026 12:40:13.414 WARNING [Catalina-utility-4] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread [http-nio-8090-exec-69 url: /confluence/rest/ui/1.0/content/229355/labels; user: XXXX] (id=[15294]) has been active for [104,178] milliseconds (since [4/9/26, 12:37 PM]) to serve the same request for [<baseurl>/rest/ui/1.0/content/229355/labels] and may be stuck (configured threshold for this StuckThreadDetectionValve is [60] seconds). There is/are [4] thread(s) in total that are monitored by this Valve and may be stuck.\r\n        java.lang.Throwable\r\n                at java.base@17.0.18/jdk.internal.misc.Unsafe.park(Native Method)\r\n                at java.base@17.0.18/java.util.concurrent.locks.LockSupport.park(LockSupport.java:211)\r\n                at java.base@17.0.18/java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(AbstractQueuedSynchronizer.java:715)\r\n                at java.base@17.0.18/java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(AbstractQueuedSynchronizer.java:938)\r\n                at java.base@17.0.18/java.util.concurrent.locks.ReentrantLock$Sync.lock(ReentrantLock.java:153)\r\n                at java.base@17.0.18/java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java:322)\r\n                at com.atlassian.confluence.internal.search.v2.lucene.LoggingReentrantLock.lock(LoggingReentrantLock.java:31)\r\n                at com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection.withWriter(LuceneConnection.java:431)\r\n                at com.atlassian.confluence.internal.search.v2.lucene.LuceneConnection.execute(LuceneConnection.java:648)\r\n                at com.atlassian.confluence.internal.index.lucene.LuceneSearchIndexAccessor.execute(LuceneSearchIndexAccessor.java:135)\r\n                at com.atlassian.confluence.internal.search.QueuingConfluenceIndexer.lambda$new$0(QueuingConfluenceIndexer.java:36)\r\n                at com.atlassian.confluence.internal.search.QueuingConfluenceIndexer$$Lambda$9473/0x00007acfa4e7f6a8.accept(Unknown Source)\r\n                at com.atlassian.confluence.internal.search.QueuingConfluenceIndexer$InternalConfluenceIndexer.doReindex(QueuingConfluenceIndexer.java:240)\r\n                at com.atlassian.confluence.internal.search.QueuingConfluenceIndexer$InternalConfluenceIndexer.reIndex(QueuingConfluenceIndexer.java:222)\r\n                at com.atlassian.confluence.labels.permissions.LabelPermissionIndexerImpl.reindexLabelPermissions(LabelPermissionIndexerImpl.java:301)\r\n                at com.atlassian.confluence.labels.permissions.LabelPermissionIndexerImpl.lambda$onLabelAdd$0(LabelPermissionIndexerImpl.java:129){code}\r\n * Any actions from the UI triggering addition of Labels on a Page causing the issue\r\n * This also impacts the creation of templates, Copy page and also addition of some third party contents\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nr3b:","customfield_14734":"1|i4nr9j:","customfield_10651":null,"customfield_14731":"1|i4mkr0:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nr9b:","customfield_12830":null,"summary":"After upgrade to 9.2.18 or 10.2.8, Performance issues encountered when labels are added to pages or any other actions that trigger addition of labels on pages","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2143750","self":"https://jira.atlassian.com/rest/api/latest/issue/2143750","key":"JRASERVER-79381","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43396","id":"43396","name":"Project - 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Currently, the Releases tab is a static list grouped by project, which makes it difficult to manage release cycles across multiple projects simultaneously.\r\n\r\n*Current Limitations:*\r\n # *No Status Filtering:* There is no way to filter out \"Released\" versions to focus only on \"Unreleased\" work.\r\n\r\n # *No Date Filtering:* Users cannot filter releases by a specific month or date range.\r\n\r\n # *Static Sorting:* Columns like \"Release Date\" and \"Status\" are not interactive for cross-project sorting; the view is fixed by Project Name.\r\n\r\n # *Limited Export:* There is no native button to export the master release list of a Plan to CSV/Excel.\r\n\r\n*Proposed Features:*\r\n * *Advanced Filters:* Add dropdown filters for *Release Status* (Released, Unreleased, Archived) and *Release Date* (Month/Year or Date Range).\r\n\r\n * *Interactive Sorting:* Allow users to click column headers (Start Date, Release Date, Status) to sort the entire list across all projects in the plan.\r\n\r\n * *Native Export:* Add an \"Export to CSV\" option specifically for the Releases tab that respects the applied filters and sort order.\r\n\r\n*Why this is important:*\r\nCurrently, to get a consolidated, sorted list of releases for a plan, users must perform multiple REST API calls ({{{}/rest/api/2/project/\\{projectKey}/versions{}}}) for every project in the plan and manually merge the data. This is time-consuming and creates a barrier for high-level release planning and reporting.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4o773:","customfield_10651":null,"customfield_14734":"1|i4o7db:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4n0us:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4o7d3:","customfield_10653":null,"customfield_10401":null,"summary":"Enhance \"Plans > Releases\" view with advanced filtering, cross-project sorting, and native CSV export","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1170929","self":"https://jira.atlassian.com/rest/api/latest/issue/1170929","key":"CONFSERVER-58307","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["https","pse-request","tomcat"],"customfield_11433":"9223372036854775807","customfield_10610":82.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"439197","self":"https://jira.atlassian.com/rest/api/2/issueLink/439197","inwardIssue":{"id":"1473552","key":"JRASERVER-70517","self":"https://jira.atlassian.com/rest/api/2/issue/1473552","fields":{"summary":"Officially Support HTTP/2 protocol","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10461","id":"10461","name":"Server - 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Problem Definition\r\n[HTTP/2|https://developers.google.com/web/fundamentals/performance/http2/] is designed to address several limitations found in HTTP/1.1.\r\nAlthough Tomcat 9.X (and 8.5.X) supports HTTP/2, it can only be enabled with [Apache Portable Runtime (APR)|http://tomcat.apache.org/native-doc/], which is not natively compiled with bundled Tomcat in Confluence.\r\n\r\nh3. Suggested Solution\r\nBundle Confluence with the necessary artifacts to enable HTTP/2 out-of-the-box and provide the necessary documentation to configure this.\r\nAlso, Confluence should be fully tested to work seamlessly with HTTP/2, as well as make use of some functionalities such as _push promise_ to improve application's performance.\r\n\r\n{panel:title=Note|borderStyle=solid|borderColor=#3C78B5|titleBGColor=#3C78B5|bgColor=#E7F4FA}\r\nThere are additional Confluence architectural and design considerations that block this issue. Confluence requires under the hood changes to enable full asynchronous request support in addition to enabling the functionality in Tomcat. As such, even were APR connectors enabled with HTTP2 support, there would be little benefit compared to the provided workaround, and additional issues may arise.\r\n{panel}\r\n\r\nh3. Why this is important\r\nFull benefits of HTTP/2 can only be achieved if it is enabled all the way through the network, although you can get most of it by terminating HTTP/2 on a web server.\r\nAlso, it would be important to have HTTP/2 working when there's no web server in front of Confluence.\r\n\r\nh3. Workaround \r\nThe supported workaround is to terminate SSL in a web server, such as NGINX and Apache, and configure it to accept HTTP2 connections.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i05khz:","customfield_10651":null,"customfield_14734":"1|i05kk7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i05jdb:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i05kjz:","customfield_10653":null,"summary":"As an administrator I would like to configure HTTP2 support in Confluence's Tomcat level","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"827801","self":"https://jira.atlassian.com/rest/api/latest/issue/827801","key":"CONFSERVER-53118","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Summary\r\n\r\nIf a Confluence page includes an image via URL, and the URL has the following text pattern in the path: {{resources/<sub-directories>/<image>}}, the \"Export to Word\" functionality breaks.\r\nh3. Steps to Reproduce\r\n # Insert an image on a Confluence page using a URL that has the image stored in a sub-directory of a directory called \"resources\".\r\nExamples:\r\n ** {{<domain-name>/resources/images/image.jpg}}\r\n ** {{<domain-name>/stuff/resources/images/jpegs/image.jpg}}\r\n # Save page\r\n # Click !https://confluence.atlassian.com/doc/files/704577869/704577870/1/1422393340385/ellipsis.png! > *Export to word*\r\n\r\nh3. Expected Results\r\n\r\nA prompt to save the word export file appears.\r\nh3. Actual Results\r\n\r\nAn immediate null response is returned from <confluence-base-url>/exportword.\r\n\r\nChrome:\r\n !chrome_error.png|thumbnail!\r\n\r\nFirefox:\r\n !firefox_error.png|thumbnail!\r\n\r\nTwo errors are shown in atlassian-confluence.log:\r\n{noformat}\r\n2017-07-20 10:23:51,931 ERROR [http-nio-443-exec-8] [ContainerBase.[Standalone].[localhost].[/]] log Unhandled exception occurred whilst decorating page\r\n -- url: /exportword | traceId: 0fe81678df6ea33f | userName: jdoe\r\njava.lang.NullPointerException\r\n...\r\n2017-07-20 10:23:51,933 ERROR [http-nio-443-exec-8] [[Standalone].[localhost].[/].[exportword]] log Servlet.service() for servlet [exportword] in context with path [] threw exception\r\njava.lang.NullPointerException\r\n{noformat}\r\nh3. Notes\r\n* Export to pdf completes, but the image will not appear in the exported pdf.\r\n* Issue does not occur if image is directly in the \"resources\" folder in the URL path ({{<domain-name>/resources/image.jpg}})\r\n* Last working in 5.9.14\r\n\r\nh3. Workaround\r\n\r\nEscape the forward slash directly after \"resources\" with a backslash:\r\n * {{<domain-name>/resources\\/images/image.jpg}}\r\n * {{<domain-name>/stuff/resources\\/images/jpegs/image.jpg}}\r\n\r\n(!) NOTE: This workaround does not work if there is more than one \"resources\" directory in the URL path.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyw453:","customfield_14734":"1|hyw3gv:","customfield_10651":null,"customfield_14731":"1|hywkmn:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyw3gn:","customfield_12830":null,"summary":"Confluence fails exporting page to Word when the page links an image with \"resources\" in the URL path","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1879455","self":"https://jira.atlassian.com/rest/api/latest/issue/1879455","key":"CONFSERVER-79374","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":7.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"511516","self":"https://jira.atlassian.com/rest/api/2/issueLink/511516","outwardIssue":{"id":"963995","key":"CONFSERVER-55432","self":"https://jira.atlassian.com/rest/api/2/issue/963995","fields":{"summary":"Support Sharepoint Videos inside Confluence","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42833","id":"42833","name":"Macros - 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Summary\r\n\r\nAs a confluence user, I would like to be able to embed videos hosted on Microsoft SharePoint within confluence pages.\r\nh3. Problem Statement\r\n\r\nThe Widget Connector already has support for embedding videos from Microsoft Streams (Classic) (via CONFSERVER-58317).  Microsoft has since renamed \"Streams\" to \"Streams (Classic)\", and has started rolling out \"Streams (on SharePoint)\" as a replacement.   In \"Streams (on SharePoint)\" videos are accessed via SharePoint, as the name implies.      Unfortunately, the Widget Connector does not currently support embedding videos from SharePoint.\r\nh3. Suggested Resolution\r\n\r\nAdd the ability to embed videos hosted on SharePoint to the Widget Connector.\r\nh3. 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We have been working hard on fixing it.\r\n\r\n*Summary of the problem:*\r\n\r\nRich Text Editor gadget would incorrectly put its content into another instance of the same gadget type, when dashboard had multiple RTE gadgets.\r\n\r\n*New behaviour after the change:*\r\n\r\nEvery RTE gadget will no longer misplace its own content and will behave as expected, where content belonging to one of gadget instances won't \"bleed\" into other instances of RTE gadget.\r\n\r\n*Status of the fix and Fix Version:*\r\n\r\nThe fix is ready, and we’re moving the status of this ticket to *Waiting for release* with *Fix Version* 10.3.8, 10.7.0 and 11.0.0.\r\n\r\nBest regards\r\n\r\nArtur Falborski\r\nJira DC Software Engineer\r\n{panel}","customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d34f536ab7f6","name":"d34f536ab7f6","key":"JIRAUSER6165231","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6165231&avatarId=7209544","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6165231&avatarId=7209544","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6165231&avatarId=7209544","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6165231&avatarId=7209544"},"displayName":"Eduard Claproth","active":false,"timeZone":"America/Los_Angeles"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78609/votes","votes":39,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2025-06-13T08:38:08.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78609/watchers","watchCount":65,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-02-18T19:50:05.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4biq7:","updated":"2026-04-29T12:50:57.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nThis is reproducible on Data Center: YES\r\nh3. Steps to Reproduce\r\n # Install any Jira version 9.17 or later.\r\n # Navigate to any dashboard.\r\n # Add multiple Rich Text gadgets with different text content in their bodies.\r\n # Attempt to interact with the gadgets by double-clicking the gadget bar, moving positions, expanding/minimizing, etc.\r\n # Observe the random malfunctioning behavior, where text content fails to render correctly.\r\n\r\nh3. Expected Results\r\n\r\nEach Rich Text gadget should display its respective content independently and correctly without interference from other gadgets.\r\n\r\n\r\nh3. Actual Results\r\n\r\nThe rendering of the Rich Text gadgets malfunctions, leading to the first gadget potentially being overlaid with the second gadget's information.\r\n\r\nThe behavior is random, and gadgets may fail to render the text.\r\n\r\nh3. 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Issue Summary\r\n\r\nThis is reproducible on Data Center: Yes\r\nh3. Steps to Reproduce\r\n # In a page using a layout, add in the layout a table that is wider than the screen size\r\n # In the edit mode, try scrolling horizontally and vertically. Then when scrolling horizontally, it will show the table render outside of the layout and multiple scroll bars.\r\n# Please try to hove the table and scroll with the trackpad or mouse wheel.\r\n\r\n(i) The attached storage format can be used to replicate the issue.\r\nh3. Expected Results\r\nThe render and scrolling work properly when using a layout.\r\nh3. Actual Results\r\nPlease check the attached videos.\r\n\r\nh3. Workaround\r\nN/A","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3zer3:","customfield_14734":"1|i3zexj:","customfield_10651":null,"customfield_14731":"1|i3y8bg:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3zexb:","customfield_12830":null,"summary":"Scroll and render issues when using a table wider than screen size in a layout","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1925885","self":"https://jira.atlassian.com/rest/api/latest/issue/1925885","key":"JRASERVER-74910","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nThis is reproducible on Data Center: yes\r\n\r\n!reproduce-profile_JA.gif|thumbnail!\r\nh3. Steps to Reproduce\r\n # Do the transition when commenting during issue transition or comment edit, and try to upload attachments from transition screen.\r\n\r\nh3. Expected Results\r\n\r\nYou can upload attachments when commenting during issue transition or comment edit.\r\nh3. Actual Results\r\n\r\nAttachment button will be disappeared by clicking the icon when commenting during issue transition or comment edit.\r\nh3. Notes\r\n\r\nJira 9.5 and 9.6 are not affected\r\n\r\nh3. Workaround\r\n\r\nIf necessary, upgrade to Jira 9.5 or 9.6\r\n(!) Disclaimer: these versions are not LTS versions and downgrading Jira version is not supported","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3oujz:","customfield_14734":"1|i3ouqf:","customfield_10651":null,"customfield_14731":"1|i3nrhw:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3ouq7:","customfield_12830":null,"customfield_10401":null,"summary":"Attachment button disappears when clicking the icon when commenting during issue transition or comment 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Issue Summary\r\n\r\nCORS Preflight OPTIONS call to “/rest/api/2/user/search” results in 401. \r\n\r\n\r\n\r\n{*}Note{*}: The REST endpoint \"/rest/api/2/myself \" also returns 401.\r\nh3. Steps to Reproduce\r\n # Send curl OPTIONS preflight request without authorization header to /rest/api/2/user/search e.g\r\n\r\nCORS Pre-flight *Request*\r\n{code:java}\r\n> OPTIONS /rest/api/2/user/search HTTP/2\r\n> Host: uat.jira.atlassian.com\r\n> User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:144.0) Gecko/20100101 Firefox/144.0\r\n> Accept: */*\r\n> Accept-Language: en-US,en;q=0.5\r\n> Accept-Encoding: gzip, deflate, br, zstd\r\n> Access-Control-Request-Method: GET\r\n> Access-Control-Request-Headers: authorization\r\n> Referer: http://localhost:8080/\r\n> Origin: http://localhost:8080\r\n> Connection: keep-alive\r\n> Sec-Fetch-Dest: empty\r\n> Sec-Fetch-Mode: cors\r\n> Sec-Fetch-Site: cross-site\r\n> Priority: u=4\r\n> Pragma: no-cache\r\n> Cache-Control: no-cache\r\n> TE: trailers {code}\r\n401 Response\r\n{code:java}\r\nHTTP/2 401 \r\n< vary: Accept\r\n< www-authenticate: OAuth realm=\"https%3A%2F%2Fuat.jira.atlassian.com\"\r\n< cache-control: no-transform\r\n< content-type: application/xml;charset=UTF-8\r\n< access-control-allow-credentials: true\r\n< content-security-policy: sandbox\r\n< strict-transport-security: max-age=31536000\r\n< access-control-expose-headers: Authorization, Origin, Content-Type\r\n< date: Sun, 09 Nov 2025 18:54:41 GMT\r\n< server-timing: threadId;desc=106555\r\n< x-arequestid: 1134x49641x1\r\n< x-xss-protection: 1; mode=block\r\n< x-ausername: anonymous\r\n< access-control-allow-origin: http://localhost:8080\r\n< x-content-type-options: nosniff\r\n< set-cookie: atlassian.xsrf.token=AFO8-U7KY-AFO8-1PET_17as852a54a2dbca2c072a973f88cd38958f0f5164a_lout; Path=/; Secure; SameSite=None\r\n< x-anodeid: jira-uat-atlassian-ap2\r\n< x-frame-options: SAMEORIGIN\r\n< referrer-policy: strict-origin-when-cross-origin\r\n< content-length: 174\r\n< \r\n<?xml version=\"1.0\" encoding=\"UTF-8\" standalone=\"yes\"?><status><status-code>401</status-code><message>Client must be authenticated to access this resource.</message></status>   {code}\r\nh3. Expected Results\r\n\r\nCORS Preflight request should execute and not require authorisation \r\nh3. Actual Results\r\n\r\nResponse having 401\r\n{noformat}\r\n<?xml version=\"1.0\" encoding=\"UTF-8\" standalone=\"yes\"?><status><status-code>401</status-code><message>Client must be authenticated to access this resource.</message></status>  {noformat}\r\nh3. Workaround\r\n\r\nNone","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ivbb:","customfield_14734":"1|i4ivhj:","customfield_10651":null,"customfield_14731":"1|i4hosc:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ivhb:","customfield_12830":null,"customfield_10401":null,"summary":"CORS OPTIONS preflight request fails with 401","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"797979","self":"https://jira.atlassian.com/rest/api/latest/issue/797979","key":"JRASERVER-65189","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 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Steps to reproduce.\r\n # Paste the panel with titleColor attribute in Rich Text Editor field.\r\n # Switch to visual mode.\r\n # Make some changes to content of the panel\r\n # Save.\r\n\r\nh3. Actual Result\r\n\r\nResulting panel disregards the previously specified title color - color is always black.\r\nh3. Expected Result\r\n\r\nIn visual mode edit titleColor is preserved.\r\n{panel:title=Panel Title|borderStyle=solid|borderColor=#3c78b5|titleBGColor=#3c78b5|bgColor=#e7f4fa|titleColor=#ffffff}\r\nExample Panel with titleColor (white) attribute.\r\n  \r\n{panel}\r\n{panel:title=Panel Title|borderStyle=solid|borderColor=#3c78b5|titleBGColor=#3c78b5|bgColor=#e7f4fa}\r\nEDITED via RTE: Example Panel with titleColor (white) attribute.\r\n  \r\n{panel}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyret3:","customfield_14734":"1|hyrds7:","customfield_10651":null,"customfield_14731":"1|hys087:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyrdrz:","customfield_12830":null,"customfield_10401":null,"summary":"Rich Text Editor loses title colour attribute in a panel 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-8946].\n  {panel}\n\nI've seen the opposite in a jira task whereby the workflow can be changed (but couldn't find anything near what I have put here, so sorry if it's a dupe), but is there a way (or can there be :)  ) to close any still unresolved sub tasks  with the same status and comment as the parent when the parent is closed? It would seem logical (to me anyway, might just be my odd thoughts) that if you were closing the parent task, the sub tasks (hopefully) have been completed. It would therefore be useful to not have to then go through the rigmoral of closing each sub task manually afterwards.\r\n\r\nIf there's a way to do this through the workflow then that's great, but I didn't recall anything doing anything in as much detail as I'm looking for.\r\n\r\nThanks in advance, appologies if it's a dupe.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwgf87:","customfield_10651":null,"customfield_14734":"1|hwa4wn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwkimn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwfmg7:","customfield_10653":null,"customfield_10401":null,"summary":"closing parent should close any open sub tasks that are still 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-60841].\n  {panel}\n\n\r\nh3. Problem Definition\r\nCurrently, there is no way of having a report generated to calculate how long an issue was in a particular status. This will help to identify best performers and issues which do not follow the correct timeline of an issue.\r\n\r\nh3. Suggested Solution\r\nImplement reports that could:\r\n* Order issues by resolution time (to identify long running/complex ones)\r\n* Order issues by users and times they took to solve issues assigned to them. \r\n* Order issues by projects to identify what not keeping up with project timeline/delaying the project.\r\n\r\nh3. Workaround \r\nTo utilise the tab *Transitions* when viewing an issue. However, this is only available issue by issue.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy6jcf:","customfield_10651":null,"customfield_14734":"1|hy6gnz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy7ul3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy6gnr:","customfield_10653":null,"customfield_10401":null,"summary":"Implement report for tracking time in status in 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11310","id":"11310","name":"Issue - Attachments","description":"Attachment of files to issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":23.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=363272ee38da","name":"363272ee38da","key":"andreas.vogel","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/074500eb4f86622459adb7a726439d72?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/074500eb4f86622459adb7a726439d72?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/074500eb4f86622459adb7a726439d72?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/074500eb4f86622459adb7a726439d72?d=mm&s=32"},"displayName":"Andreas Vogel","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"37339","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 29 January 2019|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThank you for your interest in this issue. This suggestion is considered a potential addition to our longer-term roadmap. We'll typically review this request in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nFor the nearest future we've decided to prioritize other areas of the Jira Server roadmap, including the top-voted suggestions:\r\n * Further performance and stability improvements\r\n * Jira email notifications batching JRASERVER-1369\r\n * Mobile app for Jira Server JRASERVER-46149\r\n * Improved filter and dashboard management by Jira administrators JRASERVER-15900 and JRASERVER-41269\r\n * Component archiving JRASERVER-10507\r\n * Support for Jira on Microsoft SQL Server 2017 JRASERVER-66320\r\n\r\nFor the Jira Server bugs and suggestions resolved in the last 6 months, including highly-voted features and improvements, please check [this dashboard|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=85597].\r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how you suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\n Katarzyna Derenda\r\n Product manager, Jira Server\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=363272ee38da","name":"363272ee38da","key":"andreas.vogel","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/074500eb4f86622459adb7a726439d72?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/074500eb4f86622459adb7a726439d72?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/074500eb4f86622459adb7a726439d72?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/074500eb4f86622459adb7a726439d72?d=mm&s=32"},"displayName":"Andreas Vogel","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-11297/votes","votes":457,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-11297/watchers","watchCount":213,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2006-10-12T15:57:51.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwak0n:","updated":"2026-04-29T07:09:20.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-11297].\n  {panel}\n\n{panel:title=Atlassian Update - 23 April 2015|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. Your input in the comments helps us understand how this affects you and what you're hoping to accomplish with JIRA.\r\n\r\nAt this time, this suggestion is not on the JIRA development roadmap. Please remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can [learn more about our process here|https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com].\r\n\r\nI understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n\r\nRegards,\r\nDave Meyer\r\n[dmeyer@atlassian.com|mailto:dmeyer@atlassian.com]\r\nProduct Manager, JIRA Platform\r\n{panel}\r\n\r\nHello,\r\nis it possible to allow JIRA to have checkboxes next to the attachments in manage attachments and allow for multiple delete?  We have received user complaints that it is tedious to delete multiple attachments from an issue by continously clicking on the delete link.\r\nThanks,\r\n-Andreas\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwg40f:","customfield_10651":null,"customfield_14734":"1|hwaj07:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwnlyv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hweb0v:","customfield_10653":null,"customfield_10401":null,"summary":"Multiple Attachment Delete","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2087121","self":"https://jira.atlassian.com/rest/api/latest/issue/2087121","key":"JRASERVER-78918","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\nThis issue is very similar to JRASERVER-78797, but instead of the time to add users to a role increase as that role increases in members, the time is increased when a different role has many members.\r\nThis is not a regression, but a related issue.\r\n\r\nThe problem reported here tends to be less severe than JRASERVER-78797 as the problem doens't happen to the largest roles, so the number of role updates should be much smaller. Also, this can be typically managed by using groups, avoiding the bug.\r\n\r\nh3. Steps to Reproduce\r\n# Install a vanilla instance of Jira Service Management Data Center (JSM DC) on version 10.3.7\r\n #* The instance should have 2 or more nodes to trigger the bug.\r\n# Create a sample Business (Core) project.\r\n# Run the following script.\r\n{code}\r\nJIRA_BASE_URL=https://myjira.com\r\nJIRA_ADMIN_USRNAME=myusername\r\nJIRA_ADMIN_PWD=mypassword\r\n\r\nUSERNAME_PREFIX=sampleuser\r\nPROJECT_KEY=SCRUM1\r\n\r\nfor i in $(seq 1 1000); do\r\n  new_username=${USERNAME_PREFIX}${i}\r\n  new_password=${USERNAME_PREFIX}${i}\r\n  new_email=\"${USERNAME_PREFIX}${i}@user.com\"\r\n  new_displayname=${USERNAME_PREFIX}${i}\r\n\r\n  USER_KEY=$(curl -s -k -L -XPOST \\\r\n   -H 'Content-Type: application/json' \\\r\n   -u ${JIRA_ADMIN_USRNAME}:${JIRA_ADMIN_PWD} \\\r\n   ${JIRA_BASE_URL}'/rest/api/latest/user' \\\r\n   -d '{\"name\": \"'${new_username}'\",\"password\": \"'${new_password}'\",\"emailAddress\": \"'${new_email}'\",\"displayName\": \"'${new_displayname}'\",\"applicationKeys\": [\"jira-software\"]}' | jq -r '.key')\r\n\r\n  echo ${USER_KEY}\r\n\r\n  time curl -s -o /dev/null ${JIRA_BASE_URL}'/rest/projectconfig/latest/roles/'${PROJECT_KEY}'/10002' -X POST \\\r\n  -u ${JIRA_ADMIN_USRNAME}:${JIRA_ADMIN_PWD} \\\r\n  -H 'Content-Type: application/json' \\\r\n  --data-raw '{\"groups\":[],\"users\":[\"'${USER_KEY}'\"]}'\r\ndone\r\n{code}\r\n #* This script will sequentially create a user record and then add it to a project role.\r\n #* Note the time doesn't increase and is mostly constant, which is expected.\r\n #* Then add a user to a different role. Notice it takes much longer.\r\n# Create a sample ITSM project.\r\n# Run the following script.\r\n{code}\r\nJIRA_BASE_URL=https://myjira.com\r\nPROJECT_KEY=ITSM1\r\n\r\nfor i in $(seq 1 2000); do\r\ntime curl -s \\\r\n  ${JIRA_BASE_URL}'/rest/servicedesk/1/pages/people/customers/pagination/'${PROJECT_KEY}'/invite' \\\r\n  -X POST \\\r\n  -H 'Authorization: Bearer PAT-key' \\\r\n  -H 'Accept: application/json, text/plain, */*' \\\r\n  -H 'Content-Type: application/json' \\\r\n  --data-raw '{\"emails\":[\"customer'${i}'@customer.net\"]}'\r\ndone\r\n{code}\r\n #* This script will sequentially create add a customer to the project.\r\n #* Note the time doesn't increase and is mostly constant, which is expected.\r\n #* Then add a user to a different role, such as Administrator. Notice this operation takes much longer.\r\n\r\nh3. Expected Results\r\nAdding users to any role takes about the same amount of time.\r\n\r\nh3. Actual Results\r\nAdding users to a project that contains a role with several thousands of users added individually takes a long time, unless we're adding them to the role that has the most users.\r\n\r\nh3. Workaround\r\nUse group memberships to add users to the roles, instead of adding users individually. This bug manifests only when the role associations in the project are changed, so while it can take longer to add a group as well, adding/removing users to the group doesn't trigger the bug.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ex7z:","customfield_14734":"1|i4exe7:","customfield_10651":null,"customfield_14731":"1|i4dqro:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4exdz:","customfield_12830":null,"customfield_10401":null,"summary":"Adding a user to a role is slow for projects with many user role assignments in a different 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Issue Summary\r\n\r\nThere is currently no method to reset text that was colored in the visual editor. The only options available are to select another color. This becomes a problem if the environment has both light and dark theme users. If a user using a light them sets the color to black, then the dark them users are unable to see the text since the background is dark. If a user in the dark them sets the color to light grey so it is visible in their screen, the users of light mode will have challenges viewing the text on a white background.\r\n\r\n!image-2025-06-26-15-13-09-719.png|width=430,height=106!\r\n\r\n!image-2025-06-26-15-13-21-185.png|width=429,height=126!\r\nh3. Steps to Reproduce\r\n # Start in light mode\r\n # Add a comment to an issue using the visual mode\r\n # Set part of the text to black for that comment to a color using the color drop down from the visual text toolbar.\r\n # Switch to dark mode\r\n # _Notice the comment is very difficult to read_\r\n # Edit the comment in dark mode and choose to set the text to light grey\r\n # _Notice is clearly visible now on dark mode_\r\n # Switch back to light mode.\r\n # _Notice the comment is now hard to read on light mode_\r\n\r\nh3. Expected Results\r\n\r\nThere should be an option in the color drop down on the visual editor to reset or remove the color from the text so that each theme use the default color of its text.\r\nh3. Actual Results\r\n\r\nThere is no way in the visual editor color drop down to remove the color and reset it to the default font color for the theme.\r\nh3. Workaround\r\n\r\nThe only workaround currently to restore the original color is to navigate to Text Mode and remove the color tags. For example, if the text is currently using the black color in text mode it will look like this:\r\n{code:java}\r\n{color:#172b4d}This is black text{color}\r\n{code}\r\nTo reset it update this to look like:\r\n{code:java}\r\nThis is black text\r\n{code}\r\n\r\nAnother alternative is to surround the text with a panel with a background color set. This might be particularly useful for issues in which a text template is used.\r\nFor example:\r\n{noformat}\r\n{panel|bgColor=white}\r\n{color:#172b4d}This is black text{color}\r\n{panel}\r\n{noformat}\r\n(i) Tip: colors can be set either as RGB or using one of the [color names|https://htmlcolorcodes.com/color-names]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4exfr:","customfield_14734":"1|i4exlz:","customfield_10651":null,"customfield_14731":"1|i4dqzg:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4exlr:","customfield_12830":null,"customfield_10401":null,"summary":"Unable to reset colored text to default (light or dark theme) text within the Visual 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Issue Summary\r\n\r\nCustom *Date time picker* field does not allow to select date on Issue create screen.\r\nh3. Steps to Reproduce\r\n # Create new custom *Date time picker* field for a project in Jira.\r\n # Stay on the Custom Field administration subpage.\r\n # Click on *Create* to open the issue create screen.\r\n # Try to set date and time for the *Date time picker* field created above.\r\n # It does not allow to select a date and time.\r\n # While using Developer tool in the browser, below console errors are seen.\r\n\r\n!image-2024-07-02-21-28-40-078.png!\r\nh3. Expected Results\r\n\r\nThe Date time picker field should allow to set the date and time in issue creation screen.\r\nh3. Actual Results\r\n\r\nThe Date time picker field does not allow to select date and time in issue creation screen.\r\nh3. Workaround\r\n\r\nCreate the issue first and later edit the issue to update the Date time picker field or be on any other or create an issue from any other place than Jira Administration pages.\r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i45z6v:","customfield_14734":"1|i45zd3:","customfield_10651":null,"customfield_14731":"1|i44t3o:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i45zcv:","customfield_12830":null,"customfield_10401":null,"summary":"Custom Date time picker field does not allow to select date on Issue create screen.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1603295","self":"https://jira.atlassian.com/rest/api/latest/issue/1603295","key":"JRASERVER-71381","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":44.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"422543","self":"https://jira.atlassian.com/rest/api/2/issueLink/422543","outwardIssue":{"id":"980489","key":"JRACLOUD-69612","self":"https://jira.atlassian.com/rest/api/2/issue/980489","fields":{"summary":"Ability 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Problem Definition\r\n\r\nCurrently there's no built-in feature to disable @mention notifications for a specific project.\r\nh3. Suggested Solution\r\n\r\nAs an admin, I should be able to disable/enable the @mention email notifications for any project.\r\nh3. Why this is important\r\n\r\nThis functionality could help to prevent sensitive information to be exposed when the @mention feature is being used.\r\nh3. Workaround\r\n\r\nThere are two things that allow @mention to work.\r\n * The @mention uses the *Browse Users* global permission to determine whether they will be able to see the user list or not. So to prevent this you can remove all groups in the Browse Users global permission so your user would not be able to search for the user at all. The downside of doing this is you would not be able to search for the user even in any other field such as Assignee or Reporter. For more details please see [Managing global permissions|https://confluence.atlassian.com/adminjiracloud/managing-global-permissions-776636359.html].\r\n\r\n * The comment field needs to be of *Wiki Style Renderer*. By default; fields like *Description* or *Comment* is set to Wiki Style Renderer. If you change it to Default Text Renderer in your Field Configuration; you will no longer be able to use @mention. However, you'd also not be able to styling your text in the Comment any more and you can't no longer use tags such as the code tag. For instructions please refer to [Specifying field behavior|https://confluence.atlassian.com/adminjiracloud/specifying-field-behavior-776636443.html].\r\n\r\n{panel}\r\nNote:\r\n (!) You can avoid @ mention notifications to be sent, using the deviation caused by JRASERVER-61622 - JIRA is not sending the Mention notification when using quotes:\r\n{quote} # Configure an Outgoing Mail in JIRA\r\n # Create a new project;\r\n # Edit the Project's Notification Email to have quotes on it{quote}{panel}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i26rrr:","customfield_10651":null,"customfield_14734":"1|i26ry7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i26f1r:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i26rxz:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to disable the @mention notifications for a specific 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-60508].\n  {panel}\n\nh3. *Issue summary*\r\n\r\nWhen a user accesses JIRA and while logging in selects the option to remember me, even if the user access JIRA everyday, the last login date fails to be updated and would refer to the day the user logged in and selected the remember me option.\r\n\r\nThis is expected begavior based on how this function is designed however, should the user need to disable users that have not logged in in a while or for taking reports of similar scenario, they would not be able to because the last date shown even in the database table is the day (s)he checked the option and logged in. Date only updated if user clears browser cache, logs in from a different browser, signs out of JIRA or deletes the login token.\r\nh3. *Steps to Reproduce*\r\n # Open JIRA.\r\n # Enter credentials, select the remember me option and login.\r\n # Close the tab.\r\n # Open a new tab and access JIRA again.\r\n\r\nh3. *Expected Behavior*\r\n\r\nJIRA would launch and when it logs in using the token stored it would update the last login data in the database.\r\nh3. *Actual Result*\r\n\r\nJIRA would login however, the last login data is not updated due to the remember me token taking effect and making JIRA assume user never logged out.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy5nnj:","customfield_10651":null,"customfield_14734":"1|hy5kyf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy70gn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy5ky7:","customfield_10653":null,"customfield_10401":null,"summary":"Wrong Last login date because of remember me option checked","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1164361","self":"https://jira.atlassian.com/rest/api/latest/issue/1164361","key":"JRASERVER-69301","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.07,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":16.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/76591","id":"76591","description":"","name":"7.7.0","archived":false,"released":true,"releaseDate":"2018-01-11"},{"self":"https://jira.atlassian.com/rest/api/2/version/84191","id":"84191","description":"","name":"8.1.0","archived":false,"released":true,"releaseDate":"2019-04-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/92100","id":"92100","description":"","name":"8.13.0","archived":false,"released":true}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55593","id":"55593","name":"Custom fields","description":"Issues related to custom fields, except the ones related to indexing and searching; for those use ‘Custom Field Indexing’"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":7.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dnorton%40atlassian.com","name":"dnorton@atlassian.com","key":"dnorton@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dnorton%40atlassian.com&avatarId=5788884","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dnorton%40atlassian.com&avatarId=5788884","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dnorton%40atlassian.com&avatarId=5788884","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dnorton%40atlassian.com&avatarId=5788884"},"displayName":"Dave Norton","active":false,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dnorton%40atlassian.com","name":"dnorton@atlassian.com","key":"dnorton@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dnorton%40atlassian.com&avatarId=5788884","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dnorton%40atlassian.com&avatarId=5788884","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dnorton%40atlassian.com&avatarId=5788884","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dnorton%40atlassian.com&avatarId=5788884"},"displayName":"Dave Norton","active":false,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69301/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69301/watchers","watchCount":9,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2019-05-08T04:53:56.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12832","value":"50%","id":"12832","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i04hjz:","updated":"2026-04-29T07:08:36.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nIn https://jira.atlassian.com/browse/JRASERVER-15424 (and https://jira.atlassian.com/browse/JRASERVER-17260) we prevented Jira from throwing large stack traces when _viewing_ an issue that has an invalid value in a custom field.\r\n\r\nHowever, if Jira has an invalid field in a custom field (or an invalid default value), editing or creating the issue will still throw a large stack trace.\r\n\r\nh3. Steps to Reproduce\r\n # Create a Text Field, and set the default value to something that is not a URL.\r\n # In the database, change the {{customfieldtypekey}} to {{com.atlassian.jira.plugin.system.customfieldtypes:url}} in the {{customfield}} table; and change the {{customfieldsearcherkey}} to {{com.atlassian.jira.plugin.system.customfieldtypes:exacttextsearcher}} (these are the types used by a URL field by default)\r\n # Restart jira, and attempt to create an issue\r\n\r\nh3. Expected Results\r\n * A warning should appear in the logs with information for an administrator to correct the problem\r\n\r\nh3. Actual Results\r\nWhen creating an issue, the following will appear in the {{atlassian-jira.log}} file:\r\n{code}\r\n2019-05-08 14:09:38,863 http-nio-8810-exec-13 ERROR admin 849x54x1 1ncbb3n 0:0:0:0:0:0:0:1 /secure/CreateIssue.jspa [c.a.j.i.customfields.impl.AbstractSingleFieldType] Incorrect formatted custom field stored as default com.atlassian.jira.issue.customfields.impl.FieldValidationException: Not a valid URL\r\n{code}\r\n\r\nWhen editing an issue, you'll see a little more detail, with a full stack trace:\r\n{code:java}\r\n2019-05-08 14:25:29,078 http-nio-8810-exec-3 WARN admin 865x123x1 1ncbb3n 0:0:0:0:0:0:0:1 /browse/KEY-1 [c.a.j.i.customfields.impl.AbstractSingleFieldType] Issue KEY-1 has an invalid value 'something that is not a url' stored in the field 'Converted to URL field'. Not a valid URL\r\n2019-05-08 14:25:29,083 http-nio-8810-exec-3 WARN admin 865x123x1 1ncbb3n 0:0:0:0:0:0:0:1 /browse/KEY-1 [c.a.j.i.customfields.impl.AbstractSingleFieldType] Issue KEY-1 has an invalid value 'something that is not a url' stored in the field 'Converted to URL field'. Not a valid URL\r\n2019-05-08 14:25:29,595 http-nio-8810-exec-1 WARN admin 865x128x1 1ncbb3n 0:0:0:0:0:0:0:1 /secure/AjaxIssueEditAction!default.jspa [c.a.j.i.customfields.impl.AbstractSingleFieldType] Issue KEY-1 has an invalid value 'something that is not a url' stored in the field 'Converted to URL field'. Not a valid URL\r\n2019-05-08 14:25:29,611 http-nio-8810-exec-1 ERROR admin 865x128x1 1ncbb3n 0:0:0:0:0:0:0:1 /secure/AjaxIssueEditAction!default.jspa [c.a.j.i.customfields.impl.AbstractSingleFieldType] Incorrect formatted custom field stored as default\r\ncom.atlassian.jira.issue.customfields.impl.FieldValidationException: Not a valid URL\r\n\tat com.atlassian.jira.issue.customfields.impl.URLCFType.getSingularObjectFromString(URLCFType.java:25)\r\n\tat com.atlassian.jira.issue.customfields.impl.GenericTextCFType.getObjectFromDbValue(GenericTextCFType.java:83)\r\n\tat com.atlassian.jira.issue.customfields.impl.GenericTextCFType.getObjectFromDbValue(GenericTextCFType.java:51)\r\n\tat com.atlassian.jira.issue.customfields.impl.AbstractSingleFieldType.getDefaultValue(AbstractSingleFieldType.java:166)\r\n\tat com.atlassian.jira.issue.customfields.config.item.DefaultValueConfigItem.getConfigurationObject(DefaultValueConfigItem.java:31)\r\n\tat com.atlassian.jira.issue.fields.config.FieldConfigItemImpl.getConfigurationObject(FieldConfigItemImpl.java:36)\r\n\tat com.atlassian.jira.issue.customfields.CustomFieldUtils.buildParams(CustomFieldUtils.java:424)\r\n\tat com.atlassian.jira.plugin.customfield.CustomFieldTypeModuleDescriptorImpl$2.call(CustomFieldTypeModuleDescriptorImpl.java:177)\r\n\tat com.atlassian.jira.plugin.customfield.CustomFieldTypeModuleDescriptorImpl$2.call(CustomFieldTypeModuleDescriptorImpl.java:172)\r\n\tat com.atlassian.ozymandias.SafePluginPointAccess.call(SafePluginPointAccess.java:390)\r\n\tat com.atlassian.jira.plugin.customfield.CustomFieldTypeModuleDescriptorImpl.getSupplierValueOrHtmlErrorMessage(CustomFieldTypeModuleDescriptorImpl.java:372)\r\n\tat com.atlassian.jira.plugin.customfield.CustomFieldTypeModuleDescriptorImpl.getEditHtml(CustomFieldTypeModuleDescriptorImpl.java:172)\r\n\tat com.atlassian.jira.issue.fields.ImmutableCustomField.getEditHtml(ImmutableCustomField.java:890)\r\n\tat com.atlassian.jira.issue.fields.screen.AbstractFieldScreenLayoutItem.getEditHtml(AbstractFieldScreenLayoutItem.java:60)\r\n\tat com.atlassian.jira.issue.fields.screen.FieldScreenRenderLayoutItemImpl.getEditHtml(FieldScreenRenderLayoutItemImpl.java:50)\r\n\tat com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl$FieldRenderItemWithTab.getEditHtml(FieldHtmlFactoryImpl.java:395)\r\n\tat com.atlassian.jira.issue.fields.rest.FieldHtmlFactoryImpl.getEditFields(FieldHtmlFactoryImpl.java:172)\r\n\t... 3 filtered\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)\r\n\tat com.sun.proxy.$Proxy186.getEditFields(Unknown Source)\r\n\t... 3 filtered\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)\r\n\tat com.sun.proxy.$Proxy3135.getEditFields(Unknown Source)\r\n\tat com.atlassian.jira.components.issueviewer.viewissue.IssueFieldProvider.getEditFields(IssueFieldProvider.java:29)\r\n\tat com.atlassian.jira.components.issueeditor.action.AjaxIssueEditAction.doDefault(AjaxIssueEditAction.java:52)\r\n\t... 3 filtered\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)\r\n\tat webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)\r\n\t... 2 filtered\r\n\tat com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)\r\n\t... 7 filtered\r\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:742)\r\n\t... 48 filtered\r\n\tat com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)\r\n\t... 4 filtered\r\n\tat com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)\r\n\t... 12 filtered\r\n\tat com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)\r\n\t... 60 filtered\r\n\tat com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)\r\n\t... 1 filtered\r\n\tat com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)\r\n\t... 39 filtered\r\n\tat com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)\r\n\t... 5 filtered\r\n\tat com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:173)\r\n\tat com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)\r\n\tat com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)\r\n\tat com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)\r\n\tat com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:166)\r\n\tat com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:122)\r\n\tat com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:113)\r\n\t... 4 filtered\r\n\tat com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)\r\n\t... 8 filtered\r\n\tat com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)\r\n\t... 4 filtered\r\n\tat com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)\r\n\t... 26 filtered\r\n\tat com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)\r\n\t... 25 filtered\r\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)\r\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)\r\n\tat org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)\r\n\tat java.lang.Thread.run(Thread.java:748)\r\n{code}\r\n\r\nh3.Notes\r\nJira will not show the invalid value when editing default values, or when you're looking at the field values at creation or editing an issue. Check the database for the defaults, with the workaround below.\r\n\r\nh3. Workaround\r\nFor finding invalid default values, use the following SQL to identify them in the database:\r\n\r\n{code}\r\nSELECT customfield.id as cfid, customfield.customfieldtypekey, customfield.cfname, genericconfiguration.*\r\nFROM customfield\r\nJOIN fieldconfiguration ON fieldconfiguration.fieldid = 'customfield_'||customfield.id\r\nJOIN genericconfiguration ON genericconfiguration.datakey = CAST (fieldconfiguration.id as varchar(60))\r\n{code}\r\n\r\nThen, you can edit the field from Jira Admin > Issues > Custom Fields > Configure (and update the field in question).\r\n\r\nIdentifying issues with an invalid stored value can be accomplished with the following SQL:\r\n{code}\r\nSELECT concat(p.pkey, '-', ji.issuenum), cf.cfname, cf.customfieldtypekey, cfv.stringvalue, cfv.numbervalue, cfv.textvalue, cfv.datevalue, cfv.valuetype\r\nFROM jiraissue ji\r\nJOIN project p ON ji.project = p.id\r\nJOIN customfieldvalue cfv ON ji.id = cfv.issue\r\nJOIN customfield cf ON cfv.customfield = cf.id\r\nWHERE cf.cfname = '<Name of your custom field>'\r\n{code}\r\n\r\nWith the issues identified, you can either update those issues via the bulk tools, REST API or database. Please note that database edits are not supported. In the event a database edit is required, please ensure you've got a full database backup, Jira is offline, and that you attempt your changes on a staging server before applying to production.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i04hl3:","customfield_14734":"1|i04hkv:","customfield_10651":null,"customfield_14731":"1|i04gmn:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i04hkn:","customfield_12830":null,"customfield_10401":null,"summary":"Creating or editing an issue with an invalid value for a custom field (or invalid default value) will produce a large stack trace in the 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-41489].\r\n{panel}\r\nAllow the ability to customize the release note templates for Jira Cloud. If not velocity based, then to at the very least to more of a degree than they are now. ie. 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We don't plan to work on this in the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status. \r\n\r\nAfter careful review of the most pressing needs of our customers, we've decided to prioritize other areas of the Jira Server roadmap, some of them including your highly voted suggestions. \r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more about our recent investments in Jira Server and Data Center, please check our two new dashboards containing [Recently resolved issues|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=85597] and [Current work and future plans|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=85890].\r\n\r\nKind regards,\r\nJira Server Product 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-40847].\n  {panel}\n\nCurrently, renaming the user does not update the filters and mentions.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1nnjz:","customfield_10651":null,"customfield_14734":"1|i1nnpz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1nfif:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1nnpr:","customfield_10653":null,"customfield_10401":null,"summary":"Renaming the user should also update filters and mentions","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"960206","self":"https://jira.atlassian.com/rest/api/latest/issue/960206","key":"JRASERVER-67152","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["JW-PLATFORM","affects-cloud","affects-server","sic","sic-fields"],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"365544","self":"https://jira.atlassian.com/rest/api/2/issueLink/365544","outwardIssue":{"id":"26064","key":"JRASERVER-6851","self":"https://jira.atlassian.com/rest/api/2/issue/26064","fields":{"summary":"Allow more than one custom field context to be associated with the same project but different issue types","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11776","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. 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Culver","active":true,"timeZone":"America/New_York"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – |borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\n*23 February 2018*\r\nHi everyone,\r\n\r\nThank you for your interest in this issue.\r\n\r\nWhile this suggestion has gathered significant interest, we're unable to implement all of the excellent suggestions you make. We don't plan to work on this for the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status. \r\n\r\nI understand this decision will be disappointing to everyone who voted for this issue. While we believe this suggestion would improve the product, after careful review of the most pressing needs of our customers, we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n * Performance and stability improvements\r\n * Archiving projects for improved performance\r\n * Optimising the use of custom fields\r\n * Improving performance of boards\r\n * Improving Jira notifications\r\n * Allowing users to edit shared filters and dashboards\r\n * Mobile app for Jira Server\r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\n\r\nJira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c7411bbb0ba5","name":"c7411bbb0ba5","key":"aculver","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=aculver&avatarId=6390587","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=aculver&avatarId=6390587","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=aculver&avatarId=6390587","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=aculver&avatarId=6390587"},"displayName":"Andrew Culver","active":true,"timeZone":"America/New_York"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-67152/votes","votes":99,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-67152/watchers","watchCount":44,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2018-04-17T13:53:35.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hzd4z3:","updated":"2026-04-29T06:42:06.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-6851].\r\n  {panel}\r\n\r\n\r\nIn the custom field configuration context, it is not possible to  choose a project if it has already been associated to another configuration context of the same custom field. For instance, it is not possible to make the following associations:\r\n\r\nTask, project1, configuration context 1\r\nTask, project2, configuration context 2\r\nBug, project1, configuration context 3\r\nBug, project2, configuration context 4 ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzd5cn:","customfield_10651":null,"customfield_14734":"1|hzd4zz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzdcav:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzd4zz:","customfield_10653":null,"customfield_10401":null,"summary":"Really Allow more than one custom field context to be associated with the same project but different issue 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Issue Summary\r\n\r\nIn the comment field, after dragging and dropping an attachment, the cursor (command prompt) is removed, and if we press \"enter\" to jump to the next line, we can lose any comment that was entered prior to adding the attachment.\r\n - Found in *10.3.4*\r\n - Still happening at *10.3.5*\r\n - Regarding browsers: Impacting all of them but with different behaviors:\r\n{quote}-In {*}Chrome{*}: The user is kicked out of the issue.\r\n-In {*}Edge{*}: The user is asked if they want to leave the site.\r\n{quote}\r\n - Was working fine in *9.12.8*\r\n\r\nIt would be helpful, if this feature can be made configurable (enabled or disabled) through some Dark Features.\r\nh3. Steps to Reproduce\r\n # Click on the comment field\r\n # Type any text\r\n # Add any attachment\r\n # Noticed that the cursor (command prompt) disappeared\r\n # Press enter\r\n\r\nh3. Expected Results\r\n\r\nThe behavior should be consistent and solid as we see in {+}*9.12.8*{+}, and persist the cursor in the comment box after adding any attachment.\r\nh3. Actual Results\r\n\r\nThe command prompt is getting removed after adding an attachment in the comment box.\r\nh3. Workaround\r\n\r\nA simple workaround is to click back in the comment field to replace the command prompt with the comment box after adding any attachments.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4cz4v:","customfield_14734":"1|i4czb3:","customfield_10651":null,"customfield_14731":"1|i4bsjw:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4czav:","customfield_12830":null,"customfield_10401":null,"summary":"After entering any text in the comment field, if we \"drag and drop\" an attachment, the cursor (command prompt) is removed, causing issues with some user interaction and several unexpected behaviors.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"645080","self":"https://jira.atlassian.com/rest/api/latest/issue/645080","key":"JRASERVER-63103","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-cloud"],"customfield_11433":"9223372036854775807","customfield_10610":27.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"379156","self":"https://jira.atlassian.com/rest/api/2/issueLink/379156","outwardIssue":{"id":"764799","key":"JRACLOUD-12825","self":"https://jira.atlassian.com/rest/api/2/issue/764799","fields":{"summary":"reporting 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Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73189/watchers","watchCount":12,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-01-14T00:44:56.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3bjtj:","updated":"2026-04-29T04:05:43.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen clicking the \"Issues\" menu item, Jira fetches the user's favourite filters so that they can be displayed in the menu.\r\n\r\nAs part of this lookup, Jira obtains the filter JQL and sanitises it, including checking issue key literal. Issue keys are resolved serially, which results in multiple SELECT statement against {{jiraissue}} database table. The number of statement is directly proportional to the amount of issue key literal in the JQL.\r\n\r\nFor favourite filters with many issue literal in JQL, this can slow processing so much that causes a AJAX request timeout (60 seconds) in the browser.\r\n\r\nThis affects the following endpoints (discovered so far):\r\n * /rest/api/1.0/menus/find_link\r\n * /rest/api/2/filter/favourite\r\n\r\nh3. Steps to Reproduce\r\n # Create some saved filter with many issue key literal in it, EG {{issuekey in (TEST-1, TEST-2, ...)}}. The number to cause performance issue vary, but good start is 1000 issue keys\r\n # As a sample user, favourite that filter\r\n # Click the Issues menu\r\n\r\nh3. Expected Results\r\n\r\nIssues menu loads fast\r\nh3. Actual Results\r\n\r\nIssues menu loads slow, or times out.\r\nh4. Front end\r\n\r\nLong running HTTP request to /rest/api/1.0/menus/find_link that times out after 60 seconds\r\nh4. Back end - Jira node\r\n\r\nThread long running on the following stack:\r\n{code:java}\r\nhttp-nio-8081-exec-N url: /rest/api/1.0/menus/find_link; user: S\r\nat java.net.SocketInputStream.socketRead0(java.base@11.0.11/Native Method)\r\n...\r\n\tat com.mysql.jdbc.util.ReadAheadInputStream.read(ReadAheadInputStream.java:174)\r\n...\r\n\tat com.atlassian.jira.ofbiz.WrappingOfBizDelegator.findByAnd(WrappingOfBizDelegator.java:62)\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager$IssueFinder.getIssueFromIssueEntityByProjectAndNumber(DefaultIssueManager.java:988)\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager$IssueFinder.getIssueFromIssueEntity(DefaultIssueManager.java:984)\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager$IssueFinder.getIssue(DefaultIssueManager.java:961)\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.getIssueByKeyIgnoreCase(DefaultIssueManager.java:347)\r\n\tat com.atlassian.jira.issue.managers.RequestCachingIssueManager.getIssueByKeyIgnoreCase(RequestCachingIssueManager.java:94)\r\n\tat com.atlassian.jira.jql.util.JqlIssueSupportImpl.getIssue(JqlIssueSupportImpl.java:70)\r\n\tat com.atlassian.jira.jql.util.JqlIssueSupportImpl.getIssue(JqlIssueSupportImpl.java:62)\r\n\tat com.atlassian.jira.jql.permission.IssueLiteralSanitiser.getIssues(IssueLiteralSanitiser.java:79)\r\n...\r\n\tat com.atlassian.jira.issue.search.DefaultSearchRequestManager.getSearchRequests(DefaultSearchRequestManager.java:95)\r\n\tat com.atlassian.jira.bc.filter.DefaultSearchRequestService.getFavouriteFilters(DefaultSearchRequestService.java:71)\r\n\tat com.atlassian.jira.issue.search.FavouriteFilterLinkFactory.getItems(FavouriteFilterLinkFactory.java:50)\r\n\tat com.atlassian.plugin.web.DefaultWebInterfaceManager.getDynamicWebItems(DefaultWebInterfaceManager.java:249)\r\n\tat com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableWebItems(DefaultWebInterfaceManager.java:232)\r\n\tat com.atlassian.jira.plugin.webfragment.DefaultSimpleLinkManager.getLinksForSection(DefaultSimpleLinkManager.java:120)\r\n\tat com.atlassian.jira.plugin.webfragment.ThreadLocalCachingSimpleLinkManager.access$701(ThreadLocalCachingSimpleLinkManager.java:28)\r\n\tat com.atlassian.jira.plugin.webfragment.ThreadLocalCachingSimpleLinkManager$3.load(ThreadLocalCachingSimpleLinkManager.java:149)\r\n\tat com.atlassian.jira.plugin.webfragment.ThreadLocalCachingSimpleLinkManager$3.load(ThreadLocalCachingSimpleLinkManager.java:146)\r\n\tat com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3528)\r\n\tat com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2277)\r\n\tat com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2154)\r\n\t- locked <0x00007f5ab9acad28> (a com.google.common.cache.LocalCache$StrongEntry)\r\n\tat com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2044)\r\n\tat com.google.common.cache.LocalCache.get(LocalCache.java:3952)\r\n\tat com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3974)\r\n\tat com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4958)\r\n\tat com.google.common.cache.LocalCache$LocalLoadingCache.getUnchecked(LocalCache.java:4964)\r\n...\r\n\tat com.atlassian.jira.rest.v1.menus.MenuResource.getMenuList(MenuResource.java:77)\r\n{code}\r\n(!) While /rest/api/1.0/menus/find_link goes through cache, /rest/api/2/filter/favourite does not.\r\nh4. Back end - database view\r\n\r\nWith SQL debugging enabled, the excessive query count is revealed. (sample request id = 1430x1027x3)\r\n{code:java}\r\n➜  application-logs grep \"1430x1027x3\" atlassian-jira-sql.log* | grep \"(SELECT |UPDATE |INSERT |DELETE ).*\" -P -o | sed -E 's/[0-9]+/?/g' | sed -E \"s/'\\S+'/'?'/g\" | sort | uniq -c | sort -nr\r\n  41465 SELECT ID, pkey, issuenum, PROJECT, REPORTER, ASSIGNEE, CREATOR, issuetype, SUMMARY, DESCRIPTION, ENVIRONMENT, PRIORITY, RESOLUTION, issuestatus, CREATED, UPDATED, DUEDATE, RESOLUTIONDATE, VOTES, WATCHES, TIMEORIGINALESTIMATE, TIMEESTIMATE, TIMESPENT, WORKFLOW_ID, SECURITY, FIXFOR, COMPONENT, ARCHIVED, ARCHIVEDBY, ARCHIVEDDATE FROM jiraissue WHERE issuenum='?' AND PROJECT='?'\"\r\n  29681 SELECT ID, LINKTYPE, SOURCE, DESTINATION, SEQUENCE FROM issuelink WHERE DESTINATION='?'\"\r\n   3661 SELECT pkey, issuenum, PROJECT, REPORTER, ASSIGNEE, CREATOR, issuetype, SUMMARY, DESCRIPTION, ENVIRONMENT, PRIORITY, RESOLUTION, issuestatus, CREATED, UPDATED, DUEDATE, RESOLUTIONDATE, VOTES, WATCHES, TIMEORIGINALESTIMATE, TIMEESTIMATE, TIMESPENT, WORKFLOW_ID, SECURITY, FIXFOR, COMPONENT, ARCHIVED, ARCHIVEDBY, ARCHIVEDDATE FROM jiraissue WHERE ID='?'\"\r\n      6 SELECT NAME, DESCRIPTION, DEFAULTLEVEL FROM issuesecurityscheme WHERE ID='?'\"\r\n      6 SELECT ID, OLD_ISSUE_KEY, ISSUE_ID FROM moved_issue_key WHERE OLD_ISSUE_KEY='?'\"\r\n      4 SELECT ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE FROM customfieldvalue WHERE ISSUE='?'\"\r\n      1 SELECT user_name FROM cwd_user WHERE (lower_user_name =  '?' ) AND (directory_id =  '?' ) ORDER BY lower_user_name\"\r\n      1 SELECT ID, pkey, issuenum, PROJECT, REPORTER, ASSIGNEE, CREATOR, issuetype, SUMMARY, DESCRIPTION, ENVIRONMENT, PRIORITY, RESOLUTION, issuestatus, CREATED, UPDATED, DUEDATE, RESOLUTIONDATE, VOTES, WATCHES, TIMEORIGINALESTIMATE, TIMEESTIMATE, TIMESPENT, WORKFLOW_ID, SECURITY, FIXFOR, COMPONENT, ARCHIVED, ARCHIVEDBY, ARCHIVEDDATE FROM jiraissue WHERE (ID IN ('?', '?', '?', '?', '?', '?') )\"\r\n{code}\r\nIt's clear the bottleneck is the sheer number of individual SQL query sent to the DB, rather than singular query execution time, as most request execute in under 1ms:\r\n{code:java}\r\n#Below 1ms\r\n➜  application-logs grep \"1430x1027x3\" atlassian-jira-sql.log* | grep \"(SELECT |UPDATE |INSERT |DELETE )\" -P  | grep -P '\\d+?ms' -o | sort | grep -P \"[0|1]ms\" | sort -nr | wc -l \r\n72905\r\n{code}\r\nh3. Workaround\r\n\r\nReduce the amount of issue key specified in the JQL for favourite filters, or unfavorite those filters. This is a per-user problem, as favourite filters are per-user setting. \r\n\r\nFilters and their JQL can be found quickly via the database with:\r\n{code:java}\r\nSELECT au.lower_user_name, fa.*, sr.reqcontent FROM favouriteassociations fa \r\nJOIN app_user au ON fa.username = au.user_key\r\nJOIN searchrequest sr ON fa.entityid = sr.id\r\nWHERE fa.entitytype = 'SearchRequest';\r\nAND au.lower_user_name = 'problematic_user_name_here'; \r\n{code}\r\n\r\nUsers having the largest amount of favorite filters having issue key literals can be found with the following SQL query (tested in MySQL):\r\n{code:sql|title=}\r\nselect au.lower_user_name as username, count(*) as favorite_filters_count\r\nfrom favouriteassociations fa\r\njoin searchrequest sr on sr.id = fa.entityid\r\njoin app_user au on au.user_key = fa.username\r\nwhere fa.entitytype = 'SearchRequest' and lower(sr.reqcontent) regexp '[a-z]*-[0-9]*'\r\ngroup by au.lower_user_name, au.user_key\r\norder by favorite_filters_count desc;\r\n{code}\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3bjo7:","customfield_14734":"1|i3bjun:","customfield_10651":null,"customfield_14731":"1|i3asw7:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3bjuf:","customfield_12830":null,"customfield_10401":null,"summary":"Having favourite filters with large amount of issue key literal results in Issues menu loading slowly","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1448810","self":"https://jira.atlassian.com/rest/api/latest/issue/1448810","key":"CONFSERVER-59154","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["kw-25","security","security-imported","vuln-ticket-was-closed"],"customfield_11433":"9223372036854775807","customfield_10610":11.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"409267","self":"https://jira.atlassian.com/rest/api/2/issueLink/409267","outwardIssue":{"id":"1452348","key":"BSERV-12073","self":"https://jira.atlassian.com/rest/api/2/issue/1452348","fields":{"summary":"As an administrator, I want to be able to hide any version information from Bitbucket for anonymous users","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"409958","self":"https://jira.atlassian.com/rest/api/2/issueLink/409958","outwardIssue":{"id":"1455040","key":"JRASERVER-70362","self":"https://jira.atlassian.com/rest/api/2/issue/1455040","fields":{"summary":"As a Jira Admin, I want to hide the version number showing to unauthenticated users","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43204","id":"43204","name":"Server - Administration"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":6.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mhorlle","name":"mhorlle","key":"mhorlle","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mhorlle&avatarId=5809363","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mhorlle&avatarId=5809363","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mhorlle&avatarId=5809363","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mhorlle&avatarId=5809363"},"displayName":"Marcelo Horlle","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mhorlle","name":"mhorlle","key":"mhorlle","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mhorlle&avatarId=5809363","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mhorlle&avatarId=5809363","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mhorlle&avatarId=5809363","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mhorlle&avatarId=5809363"},"displayName":"Marcelo Horlle","active":false,"timeZone":"Europe/Amsterdam"},"customfield_10560":null,"customfield_10440":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-59154/votes","votes":73,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_10432":null,"customfield_16535":null,"customfield_10433":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-59154/watchers","watchCount":40,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2019-11-22T19:17:00.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i1gh9b:","updated":"2026-04-29T04:05:24.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h2. Suggestion Summary\r\nConfluence should provide administrators with a way to toggle displaying version related information on/off.\r\n\r\nh2. Suggestion Details\r\nIf unauthenticated, one can access Confluence's landing page and retrieve version related information from three places:\r\n\r\n* Login page footer.\r\n* Response Head AJS Tags.\r\n* Response Body What's New Link.\r\n\r\nSomeone without good intentions could use this information to search for possible security vulnerabilities over the internet and hack Confluence. Therefore, if in a public facing instance, hiding these pieces of information can become a requirement for administrators.\r\n\r\nh2. Workaround\r\nAn administrator can modify Confluence core files to prevent this information from being displayed. The knowledge base below teaches how to do that:\r\n* [How to Hide Version Information on Confluence|https://confluence.atlassian.com/confkb/how-to-hide-version-information-on-confluence-980460833.html]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1gh5r:","customfield_10651":null,"customfield_14734":"1|i1ghaf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1gbbz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1gha7:","customfield_10653":null,"summary":"Ability to Toggle Version Information on Confluence Pages On/Off","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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Suggestion Description\r\nIt has been painful for customers with large dataset to migrate from an external database to another, for example, migrate from MySQL to PostgreSQL. The [current process|https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html] consists of taking an XML backup and importing it to an empty instance pointing to the new database and then, after import is done, point the existing instance to the new database. Problem here is that XML Backups for large instances may take days and during these days, new data is being written to the instance, since huge instances can't be turned into read-only instances. It would be a *major win* for Atlassian customers to have a Migration Wizard Tool to transport data from one database to another through Confluence UI.\r\n\r\nh4. Suggestion Details\r\nBitBucket is an application that has this implementation and that allows administrators to easily migrate from one external database to another. 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Issue Summary\r\nEvents from an imported .ics into Microsoft Outlook cannot be moved to another calendar and subscribed CalDav events in Outlook can also not be moved.\r\n\r\nh3. Steps to Reproduce\r\n # Export a calendar from Team Calendar to .ics\r\n # Import the .ics file into Microsoft Outlook (With CalDav synchroniser plugin)\r\n # Try to move an event from the imported calendar in Outlook to another subscribed calendar\r\n\r\n# Subscribe with CalDav from Outlook with the CalDavSync plugin and create an event\r\n# It syncs correctly with Team Calendars\r\n# Try and move the even from either Outlook or Confluence to another calendar and it will fail\r\n\r\nh3. Expected Results\r\nThe event can be moved between calendars as per normal.\r\n\r\nh3. Actual Results\r\nThe below exception is thrown in the log file:\r\n{noformat}\r\n2021-09-02 14:18:15,595 DEBUG [http-nio-9011-exec-5] [extra.calendar3.calendarstore.AbstractCalendarDataStore] getEvent Could not load event with following predicate: subcal id = 5d44676e-bc47-48ca-81db-5121e4cced8b, vEventUid = 040000008200E00074C5B7101A82E0080000000080B144D9EB68D7010000000000000000100000003865C76FF069C946B752C2F4F930027F, recurrenceId = null\r\n2021-09-02 14:18:15,596 DEBUG [http-nio-9011-exec-5] [confluence.extra.calendar3.DefaultCalendarManager] toSubCalendarEvent VEVENT to transform is: null\r\n2021-09-02 14:18:15,597 ERROR [http-nio-9011-exec-5] [confluence.extra.calendar3.DefaultCalendarManager] toSubCalendarEvent Exception while calling toSubCalendarEvent \r\n -- referer: <BASEURL>/calendar/mycalendar.action | url: /rest/calendar-services/1.0/calendar/events.json | traceId: a27076b943abe484 | userName: abc\r\njava.lang.NullPointerException\r\n\tat com.atlassian.confluence.extra.calendar3.DefaultCalendarManager.toSubCalendarEvent(DefaultCalendarManager.java:774)\r\n...\r\n2021-09-02 14:18:15,602 DEBUG [http-nio-9011-exec-5] [calendar3.rest.ExceptionMappers.GeneralExceptionMapper] getResponseError Calendar exception\r\n -- referer: <BASEURL>/calendar/mycalendar.action | url: /rest/calendar-services/1.0/calendar/events.json | traceId: a27076b943abe484 | userName: abc\r\ncom.atlassian.confluence.extra.calendar3.exception.CalendarException: calendar3.error.loadevents.notexist\r\n{noformat}\r\n\r\nh3. 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Problem\r\n\r\nTables with class=\"fixed-table wrapped\" not rendering correctly.\r\n\r\nIt's not known why a table is being created with this class, found that the default is _class=\"relative-table wrapped\"_\r\nh3. Steps to Reproduce\r\n # Access Confluence\r\n # Create a new page with the following storage format:\r\n{code:java}\r\n<table class=\"fixed-table wrapped\">\r\n  <tbody>\r\n    <tr>\r\n      <th>asdasdasdasdasdasdasdasdasdasdasdasd</th>\r\n      <th>asdasdasdasdasdasdasdasdasdasdasdasd</th>\r\n      <th>asdasdasdasdasdasdasdasdasdasdasdasd</th>\r\n    </tr>\r\n    <tr>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n    </tr>\r\n    <tr>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n    </tr>\r\n    <tr>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n    </tr>\r\n  </tbody>\r\n</table> {code}\r\n\r\n # Save the page\r\n\r\nh3. Expected Results\r\n\r\nOn view or edit mode.\r\n\r\n!image-2023-04-27-14-06-24-996.png!\r\nh3. Actual Results\r\n\r\nOn editor:\r\n\r\n!image-2023-04-27-14-07-15-560.png!\r\n\r\nOn View mode you can see it like in the editor or like below:\r\n\r\n!image-2023-04-27-14-08-12-660.png!\r\nh3. Workaround\r\n\r\n_There are some known workarounds, for this, edit the page with the Source Editor and:_\r\n * _Change the table class to the class *relative-table wrapped* like this: <table class=\"relative-table wrapped\">_\r\n\r\n_or_\r\n * _Add to the *style=\"width: xx%;\"*  attribute like this: <table class=\"fixed-table wrapped\" style=\"width: 50%;\">_\r\n\r\n * Alternatively, you can add the following to your global CSS stylesheet:\r\n{code:java}\r\n.confluenceTable.fixed-table { \r\ntable-layout: auto; width: 100%; \r\n}\r\n{code}\r\n_(reduce the percentage if you do not want the table to take up the whole width of the page)_\r\n\r\nYou will also need to add the code in all Space stylesheet that you may have, as the space config overwrite the global stylesheet.\r\nh3.  ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3r1jb:","customfield_14734":"1|i3r1pr:","customfield_10651":null,"customfield_14731":"1|i3px3w:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3r1pj:","customfield_12830":null,"summary":"Table with class=\"fixed-table wrapped\" not rendering correctly","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1509167","self":"https://jira.atlassian.com/rest/api/latest/issue/1509167","key":"CONFSERVER-59654","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nImporting a space backup of Cloud instance fails violating unique constraint \"unq_lwr_username\"\r\n{code:none}\r\ncom.atlassian.confluence.importexport.ImportExportException: Unable to complete import because the data does not match the constraints in the Confluence schema. Cause: PSQLException: ERROR: duplicate key value violates unique constraint \"unq_lwr_username\" Detail: Key (lower_username)=(foo@bar.com) already exists.\r\n{code}\r\n\r\nThis is replicable when \r\n* The format of username in the backup is email address. e.g. foo@bar.com\r\n* The instance already has both of following two users which has the same email address  (foo@bar.com)  in\r\n** {{lower_user_name}} column and \r\n** {{lower_email_address}} column\r\n\r\nThis issue also occurs when the target server/datacenter instance has different users with the same email address.\r\n\r\nh3. Steps to Reproduce\r\n # Create a space export in Cloud instance (supposing it has a space creator {{foo@bar.com}} )\r\n # Create a vanilla Confluence Server instance \r\n # Add following users in Server instance\r\n** which has username  {{foo@bar.com}} and email address {{foo@bar.com}} \r\n**  which has username {{foo}} and email address  {{foo@bar.com}} \r\n # Import the Cloud export in step 1 into the Server instance \r\n\r\nh3. Expected Results\r\nSpace is imported successfully. \r\nAlso space creator are expressed as unknown user following [Import a space from Confluence Cloud|https://confluence.atlassian.com/doc/import-a-space-from-confluence-cloud-967876449.html] \r\n\r\nh3. Actual Results\r\n\r\nSpace import fails generating \"unq_lwr_username\" violation error on the screen.\r\nThe below exception is thrown in the atlassian-confluence.log file:\r\n{noformat}\r\n2020-03-27 00:28:59,953 ERROR [Long running task: Importing data] [confluence.importexport.actions.ImportLongRunningTask] runInternal Failure during import\r\n -- url: /admin/restore.action | referer: http://confluence.atlassian.internal/admin/backup.action | traceId: a8157268b7640867 | userName: admin | action: restore\r\ncom.atlassian.confluence.importexport.ImportExportException: com.atlassian.confluence.importexport.ImportExportException: Unable to complete import because the data does not match the constraints in the Confluence schema. Cause: PSQLException: ERROR: duplicate key value v\r\niolates unique constraint \"unq_lwr_username\"\r\n  Detail: Key (lower_username)=(foo@bar.com) already exists.\r\n        at com.atlassian.confluence.importexport.xmlimport.BackupImporter.importEntities(BackupImporter.java:407)\r\n        at com.atlassian.confluence.importexport.xmlimport.BackupImporter.importEverything(BackupImporter.java:368)\r\n        at com.atlassian.confluence.importexport.xmlimport.FileBackupImporter.importEverything(FileBackupImporter.java:169)\r\n        at com.atlassian.confluence.importexport.xmlimport.BackupImporter$1.doInTransactionWithoutResult(BackupImporter.java:260)\r\n        at org.springframework.transaction.support.TransactionCallbackWithoutResult.doInTransaction(TransactionCallbackWithoutResult.java:36)\r\n        at com.atlassian.confluence.importexport.xmlimport.RestorePluginStateStoreTransactionCallbackDecorator.doInTransaction(RestorePluginStateStoreTransactionCallbackDecorator.java:47)\r\n        at com.atlassian.confluence.importexport.xmlimport.RestoreBandanaValuesTransactionCallbackDecorator.doInTransaction(RestoreBandanaValuesTransactionCallbackDecorator.java:50)\r\n        at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140)\r\n        at com.atlassian.confluence.importexport.xmlimport.BackupImporter.doImportInternal(BackupImporter.java:222)\r\n        at com.atlassian.confluence.importexport.Importer.doImport(Importer.java:73)\r\n        at com.atlassian.confluence.importexport.DefaultImportExportManager.performImportInternal(DefaultImportExportManager.java:118)\r\n        at com.atlassian.confluence.importexport.DefaultImportExportManager.doPerformImport(DefaultImportExportManager.java:106)\r\n        at com.atlassian.confluence.importexport.DefaultImportExportManager.performImport(DefaultImportExportManager.java:101)\r\n        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\r\n        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\r\n        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n        at java.base/java.lang.reflect.Method.invoke(Method.java:566)\r\n        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)\r\n        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)\r\n        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)\r\n        at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:295)\r\n        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)\r\n        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)\r\n        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)\r\n        at com.sun.proxy.$Proxy293.performImport(Unknown Source)\r\n        at com.atlassian.confluence.importexport.actions.ImportLongRunningTask.runInternal(ImportLongRunningTask.java:58)\r\n        at com.atlassian.confluence.util.longrunning.ConfluenceAbstractLongRunningTask.run(ConfluenceAbstractLongRunningTask.java:26)\r\n        at com.atlassian.confluence.util.longrunning.ManagedTask.run(ManagedTask.java:39)\r\n        at com.atlassian.confluence.impl.util.concurrent.ConfluenceExecutors$ThreadLocalContextTaskWrapper.lambda$wrap$1(ConfluenceExecutors.java:90)\r\n        at com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$doInRequestContext$0(VCacheRequestContextOperations.java:50)\r\n        at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:84)\r\n        at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:68)\r\n        at com.atlassian.confluence.vcache.VCacheRequestContextOperations.doInRequestContext(VCacheRequestContextOperations.java:49)\r\n        at com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$withRequestContext$2(VCacheRequestContextOperations.java:66)\r\n        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)\r\n        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)\r\n        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)\r\n        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)\r\n        at java.base/java.lang.Thread.run(Thread.java:834)\r\nCaused by: com.atlassian.confluence.importexport.ImportExportException: Unable to complete import because the data does not match the constraints in the Confluence schema. Cause: PSQLException: ERROR: duplicate key value violates unique constraint \"unq_lwr_username\"\r\n  Detail: Key (lower_username)=(foo@bar.com) already exists.\r\n        at com.atlassian.confluence.importexport.xmlimport.DefaultXmlImporter.doImportInternal(DefaultXmlImporter.java:60)\r\n        at com.atlassian.confluence.importexport.xmlimport.DefaultXmlImporter.doImport(DefaultXmlImporter.java:42)\r\n        at com.atlassian.confluence.importexport.xmlimport.BackupImporter.importEntities(BackupImporter.java:399)\r\n        ... 38 more\r\nCaused by: org.xml.sax.SAXException: Error while importing backup: could not execute statement; sql=n/a\r\nnet.sf.hibernate.exception.ConstraintViolationException: could not execute statement; sql=n/a\r\n        at com.atlassian.confluence.importexport.xmlimport.parser.BackupParser.endElement(BackupParser.java:44)\r\n        at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)\r\n        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanEndElement(Unknown Source)\r\n        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)\r\n        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)\r\n        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)\r\n        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)\r\n        at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)\r\n        at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)\r\n        at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)\r\n        at com.atlassian.security.xml.RestrictedXMLReader.parse(RestrictedXMLReader.java:103)\r\n        at com.atlassian.confluence.importexport.xmlimport.DefaultXmlImporter.parseBackup(DefaultXmlImporter.java:86)\r\n        at com.atlassian.confluence.importexport.xmlimport.DefaultXmlImporter.doImportInternal(DefaultXmlImporter.java:51)\r\n        ... 40 more\r\nCaused by: net.sf.hibernate.exception.ConstraintViolationException: could not execute statement; sql=n/a\r\n        at org.hibernate.internal.ExceptionConverterImpl.convert(ExceptionConverterImpl.java:147)\r\n        at org.hibernate.internal.ExceptionConverterImpl.convert(ExceptionConverterImpl.java:155)\r\n        at org.hibernate.internal.ExceptionConverterImpl.convert(ExceptionConverterImpl.java:162)\r\n        at com.atlassian.hibernate.util.SessionHelper.flushAllowNoTransaction(SessionHelper.java:83)\r\n        at com.atlassian.hibernate.adapter.adapters.session.SessionV2Adapter.flush(SessionV2Adapter.java:135)\r\n        at com.atlassian.confluence.importexport.xmlimport.ImportProcessorContext.flushIfNeeded(ImportProcessorContext.java:223)\r\n        at com.atlassian.confluence.importexport.xmlimport.ImportProcessorContext.objectImported(ImportProcessorContext.java:88)\r\n        at com.atlassian.confluence.importexport.xmlimport.DefaultImportProcessor.persist(DefaultImportProcessor.java:44)\r\n        at com.atlassian.confluence.importexport.xmlimport.DefaultImportProcessor.processObject(DefaultImportProcessor.java:34)\r\n        at com.atlassian.confluence.importexport.xmlimport.parser.BackupParser.endElement(BackupParser.java:42)\r\n        ... 52 more\r\nCaused by: org.postgresql.util.PSQLException: ERROR: duplicate key value violates unique constraint \"unq_lwr_username\"\r\n  Detail: Key (lower_username)=(foo@bar.com) already exists.\r\n        at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2497)\r\n        at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2233)\r\n        at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:310)\r\n        at org.postgresql.jdbc.PgStatement.executeInternal(PgStatement.java:446)\r\n        at org.postgresql.jdbc.PgStatement.execute(PgStatement.java:370)\r\n        at org.postgresql.jdbc.PgPreparedStatement.executeWithFlags(PgPreparedStatement.java:149)\r\n        at org.postgresql.jdbc.PgPreparedStatement.executeUpdate(PgPreparedStatement.java:124)\r\n        at com.mchange.v2.c3p0.impl.NewProxyPreparedStatement.executeUpdate(NewProxyPreparedStatement.java:462)\r\n        at org.hibernate.engine.jdbc.internal.ResultSetReturnImpl.executeUpdate(ResultSetReturnImpl.java:205)\r\n        at org.hibernate.engine.jdbc.batch.internal.NonBatchingBatch.addToBatch(NonBatchingBatch.java:45)\r\n        at org.hibernate.persister.entity.AbstractEntityPersister.insert(AbstractEntityPersister.java:3003)\r\n        at org.hibernate.persister.entity.AbstractEntityPersister.insert(AbstractEntityPersister.java:3503)\r\n        at org.hibernate.action.internal.EntityInsertAction.execute(EntityInsertAction.java:89)\r\n        at org.hibernate.engine.spi.ActionQueue.executeActions(ActionQueue.java:586)\r\n        at org.hibernate.engine.spi.ActionQueue.executeActions(ActionQueue.java:460)\r\n        at org.hibernate.event.internal.AbstractFlushingEventListener.performExecutions(AbstractFlushingEventListener.java:337)\r\n        at org.hibernate.event.internal.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:39)\r\n        at com.atlassian.hibernate.util.SessionHelper.flushAllowNoTransaction(SessionHelper.java:80)\r\n        ... 58 more\r\n{noformat}\r\n\r\nh3. Workaround\r\n\r\nResolve the duplication in the Server instance beforehand. \r\nIn the above case, remove or rename the user which has username {{foo@bar.com}} ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1qpqn:","customfield_14734":"1|i1qpwn:","customfield_10651":null,"customfield_14731":"1|i1qgo7:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i1qpwf:","customfield_12830":null,"summary":"Importing space from Cloud fails due to duplicated lower_username","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1756878","self":"https://jira.atlassian.com/rest/api/latest/issue/1756878","key":"CONFSERVER-65482","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Export / Import"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":3.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bandreeti","name":"bandreeti","key":"bandreeti","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bandreeti&avatarId=5752923","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bandreeti&avatarId=5752923","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bandreeti&avatarId=5752923","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bandreeti&avatarId=5752923"},"displayName":"Bernardo Andreeti","active":true,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bandreeti","name":"bandreeti","key":"bandreeti","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bandreeti&avatarId=5752923","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bandreeti&avatarId=5752923","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bandreeti&avatarId=5752923","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bandreeti&avatarId=5752923"},"displayName":"Bernardo Andreeti","active":true,"timeZone":"America/Sao_Paulo"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-65482/votes","votes":6,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-65482/watchers","watchCount":7,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2021-05-17T17:49:46.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i2wqvr:","updated":"2026-04-29T02:37:44.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem\r\n\r\nImporting an XML space backup with inconsistencies completes, even though there are problems with its contents.\r\n\r\nh3. Steps to Reproduce\r\n\r\n# Create a space XML backup\r\n# Extract the files and edit the *entities.xml*\r\n# Replace all the lower space key entries with their upper case equivalents, example:\r\n#* Original:\r\n{code:xml}\r\n<property name=\"key\"><![CDATA[TST]]></property>\r\n<property name=\"lowerKey\"><![CDATA[tst]]></property>\r\n{code}\r\n#* Modified:\r\n{code:xml}\r\n<property name=\"key\"><![CDATA[TST]]></property>\r\n<property name=\"lowerKey\"><![CDATA[TST]]></property>\r\n{code}\r\n# Create a new zip with the modified file and import the space\r\n\r\nh3. Expected Results\r\n\r\nThe import fails due to that problem or the key is converted to lower case before inserting into the database (lowerspacekey from spaces).\r\n\r\nh3. Actual Results\r\n\r\nThe import does not throw any error on the UI, so it looks successful. The following can be seen in the atlassian-confluence.log:\r\n{code}\r\n2021-05-14 17:26:26,155 ERROR [Long running task: Importing data] [confluence.pages.ancestors.RebuildAncestorsPostImportTask] rebuildPageAncestors Could not load valid space for imported space key: TST\r\n -- url: /admin/restore.action | referer: http://localhost:8090/admin/backup.action | traceId: ea82dd8239cdce28 | userName: admin | action: restore\r\n2021-05-14 17:26:26,192 WARN [AtlassianEvent::CustomizableThreadFactory-1] [gatekeeper.evaluator.cache.CacheUpdateSender] warn Space import for spaceKey TST did not import correctly. Unable to retrieve the space for permission cache update.\r\n -- url: /admin/restore.action | referer: http://localhost:8090/admin/backup.action | traceId: ea82dd8239cdce28 | userName: admin | action: restore\r\n2021-05-14 17:26:26,196 INFO [Long running task: Importing data] [confluence.importexport.actions.ImportLongRunningTask] runInternal Finished import.\r\n{code}\r\n\r\nAt this stage, the space is not functional. Trying to open pages results in 404 errors and neither the page tree nor the space tools load properly. Checking the database, you can confirm that the *lowerspacekey* column of the *spaces* table is holding the upper case key.\r\n\r\nh3. Workaround\r\n\r\n# Stop Confluence\r\n# Take a *database backup*\r\n# Run the following query to set the lower space key:\r\n(!) Replace the key accordingly\r\n{code:sql}\r\nupdate spaces \r\nset lowerspacekey = '<LOWERCASE-KEY>' \r\nwhere spacekey = '<UPPERCASE-KEY>';\r\n{code}\r\n# Restart Confluence\r\n# Rebuild the indexes and the ancestors table as follows, one at a time:\r\n#* [Rebuilding the search index|https://confluence.atlassian.com/conf74/content-index-administration-1003129434.html#ContentIndexAdministration-Rebuildingthesearchindex]\r\n#* [Rebuilding the Ancestor Table|https://confluence.atlassian.com/conf612/rebuilding-the-ancestor-table-958778330.html]\r\n\r\nh3. Notes\r\n\r\nThis problem can easily happen when trying to change a space key as covered here:\r\n\r\n* [How to copy or rename a space in Confluence|https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html]\r\n\r\nDuring the XML manipulation, space keys can be renamed incorrectly leading to this issue.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2wqqf:","customfield_14734":"1|i2wqwv:","customfield_10651":null,"customfield_14731":"1|i2w5mf:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2wqwn:","customfield_12830":null,"summary":"Confluence XML space import accepts files with inconsistencies","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2075755","self":"https://jira.atlassian.com/rest/api/latest/issue/2075755","key":"CONFSERVER-99610","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42868","id":"42868","name":"Macros - 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Previously, there were the options below:\r\n||Parameter||Default||Description||\r\n|*Theme*|Default|Specifies the color scheme used for displaying your code block. Many of these themes are based on the default color schemes of popular integrated development environments (IDEs). The default theme is *Confluence* (also known as {*}Default{*}), which is typically black and colored text on a blank background. 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 *NOTE:* This suggestion is for *Confluence Server*. 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Issue Summary\r\n\r\nWhen performing Status transition, the *tooltips* remains visible indefinitely if no action is taken. This behaviour was not observed in Jira 9.x\r\n\r\nThe problem is seen in both Jira Service Management and Jira Software Project.\r\nh3. Steps to Reproduce\r\n # Create a Project.\r\n # Create an issue in the Project. Now, when performing transition on the issue, observe below behaviour:\r\n ## When clicking the transition button and the screen opens, the tooltip remains visible indefinitely if no action is taken.\r\n ## When clicking the transition button and the screen opens, the tooltip stays visible for at least a few seconds and only disappears when the mouse is moved or a click is made.\r\n ## If the transition button is clicked, and then the user switches to another browser tab and comes back, the tooltip reappears.\r\n\r\nI have also attached the screen-recording on the behaviour Observed:\r\n * {*}For JSM Project{*}- Screen Recording 2025-03-06 at 3.33.45 PM.mov\r\n * {*}For Jira Software Project{*}- Screen Recording 2025-03-07 at 4.45.27 PM.mov\r\n\r\nh3. Expected Results\r\n\r\nThe transition tooltips should not appear on top of the transition pop-up screen\r\nh3. 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Problem Definition\r\nWhen implementing SAML either through JDC or through a vendor plugin, the net result is you have to turn off websudo because you can't get websudo and SAML to work. The effect is you can go straight into administration functions without confirmation that you should. This poses a security risk. \r\n\r\nh3. Suggested Solution\r\nI am requesting an enhancement to allow websudo to work with both your JDC SAML setup as well as to allow websudo to work with other marketplace SAML plugins.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i04p2v:","customfield_10651":null,"customfield_14734":"1|i04p2n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i04o3j:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i04p2f:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to have the Websudo functionality working with SAML / 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-47376].\n  {panel}\n\nAs an Admin, I would like to have the flexibility to remove the Comment field in Edit/View Issue Screens.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy0avb:","customfield_10651":null,"customfield_14734":"1|hy0633:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy20gn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy062v:","customfield_10653":null,"customfield_10401":null,"summary":"Remove Comment field in Edit/View Issue Screens","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2143045","self":"https://jira.atlassian.com/rest/api/latest/issue/2143045","key":"CONFSERVER-103645","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nHeadings are being duplicated in the *Table of Contents Macro* if placed inside a table. Headings outside the table work fine.\r\n\r\nThis behaviour is not observed in 9.2\r\nh3. Steps to Reproduce\r\n # Create a new page and insert a *Table of Contents* macro.\r\n # Add a table.\r\n # Inside the cell, type any text and add a Heading 1 formatting to it (Heading 2 or 3 will also do);\r\n # Publish the page.\r\n\r\nh3. Expected Results\r\n * Table of Contents to display this text as a single entry\r\n\r\nh3. Actual Results\r\n\r\nThe heading placed inside the table is duplicated.\r\n\r\n!toc.png|width=459,height=173!\r\nh3. 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product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10471","id":"10471","name":"Email notifications"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":67.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jrey","name":"jrey","key":"jrey","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jrey&avatarId=5811472","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jrey&avatarId=5811472","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jrey&avatarId=5811472","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jrey&avatarId=5811472"},"displayName":"Julien Rey","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jrey","name":"jrey","key":"jrey","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jrey&avatarId=5811472","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jrey&avatarId=5811472","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jrey&avatarId=5811472","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jrey&avatarId=5811472"},"displayName":"Julien 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product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-01-27T07:38:02.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79037/watchers","watchCount":35,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-08-21T09:54:52.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4gopz:","updated":"2026-04-27T18:23:41.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIt has been reported by multiple customers that, after upgrading Jira to 10.3.8 (or any higher version), emails are piling up in the Mail Queue and notification emails take a long time to be sent (at least 5s).\r\nh3. Steps to replicate\r\n\r\nThe exact steps to replicate are unclear at the moment, since the issue has not been replicated yet in our local environment.\r\n\r\nAll we know so far is that the impacted customers are on Jira 10.3.8 or any higher version.\r\nh3. Expected behavior\r\n\r\nEmails should be sent quickly from the Mail Queue (less than 1s per email)\r\nh3. Observed behavior\r\n - When checking the Mail IDP metrics, we can see that:\r\n -- The Mail Queue size is often high\r\n -- Only 10-12 emails are processed per minute in average\r\n!MailQueueState.png|thumbnail!\r\n - Checking the Jira Outgoing Mail DEBUG logs, we can generally see 5s lost while trying to send the email:\r\n{code:java}\r\n2025-08-20 18:25:59,375+0000 DEBUG [] Sending mailitem PostprocessingMailQueueItem{delegate=To='admin@localhost' Subject='Updateds for ABC-123: Jira ticket' From='null' FromName='Jira User' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@3b9a345d' MessageId='null' ExcludeSubjectPrefix=false'} anonymous    Mail Queue Service [c.atlassian.mail.outgoing] Getting transport for protocol [smtp]\r\n2025-08-20 18:25:59,375+0000 DEBUG [] Sending mailitem PostprocessingMailQueueItem{delegate=To='admin@localhost' Subject='Updates for ABC-123: Jira ticket' From='null' FromName='Jira User' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@3b9a345d' MessageId='null' ExcludeSubjectPrefix=false'} anonymous    Mail Queue Service [c.atlassian.mail.outgoing] Obtaining transport object with cached approach.\r\n2025-08-20 18:25:59,375+0000 DEBUG [] Sending mailitem PostprocessingMailQueueItem{delegate=To='admin@localhost' Subject='Updates for ABC-123: Jira ticket' From='null' FromName='Jira User' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@3b9a345d' MessageId='null' ExcludeSubjectPrefix=false'} anonymous    Mail Queue Service [c.atlassian.mail.outgoing] Got transport: [smtp://jira@mailhost.ea.com]. Connecting\r\n2025-08-20 18:26:04,452+0000 DEBUG [] Sending mailitem PostprocessingMailQueueItem{delegate=To='admin@localhost' Subject='Updates for ABC-123: Jira ticket' From='null' FromName='Jira User' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@3b9a345d' MessageId='null' ExcludeSubjectPrefix=false'} anonymous    Mail Queue Service [c.atlassian.mail.outgoing] Sending message\r\n2025-08-20 18:26:04,910+0000 DEBUG [] Sending mailitem PostprocessingMailQueueItem{delegate=To='admin@localhost' Subject='Updates for ABC-123: Jira ticket' From='null' FromName='Jira User' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@3b9a345d' MessageId='null' ExcludeSubjectPrefix=false'} anonymous    Mail Queue Service [c.atlassian.mail.outgoing] Message was sent with Message-Id <JIRA.20928572.1111111111.11111111.111111111@Atlassian.JIRA>\r\n{code}\r\n\r\n - Checking the Thread Dumps, it seems that Jira is often waiting for a response from the SMTP Mail Server:\r\n{code:java}\r\n\"Sending mailitem PostprocessingMailQueueItem{delegate=To='admin@localhost' Subject='Updates for ABC-123: Jira ticket' From='null' FromName='Jira User' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@7312c3b9' MessageId='null' ExcludeSubjectPrefix=false'}\" #3506 daemon prio=5 os_prio=0 cpu=61533.35ms elapsed=102774.79s tid=0x00007ef77d0a6110 nid=0xf7b runnable  [0x00007eeacc47f000]\r\n   java.lang.Thread.State: RUNNABLE\r\n\tat sun.nio.ch.Net.poll(java.base@17.0.14/Native Method)\r\n\tat sun.nio.ch.NioSocketImpl.park(java.base@17.0.14/NioSocketImpl.java:186)\r\n\tat sun.nio.ch.NioSocketImpl.timedRead(java.base@17.0.14/NioSocketImpl.java:290)\r\n\tat sun.nio.ch.NioSocketImpl.implRead(java.base@17.0.14/NioSocketImpl.java:314)\r\n\tat sun.nio.ch.NioSocketImpl.read(java.base@17.0.14/NioSocketImpl.java:355)\r\n\tat sun.nio.ch.NioSocketImpl$1.read(java.base@17.0.14/NioSocketImpl.java:808)\r\n\tat java.net.Socket$SocketInputStream.read(java.base@17.0.14/Socket.java:966)\r\n\tat com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:102)\r\n\tat java.io.BufferedInputStream.fill(java.base@17.0.14/BufferedInputStream.java:244)\r\n\tat java.io.BufferedInputStream.read(java.base@17.0.14/BufferedInputStream.java:263)\r\n\t- locked <0x00007f005a002190> (a java.io.BufferedInputStream)\r\n\tat com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:100)\r\n\tat com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2456)\r\n\tat com.sun.mail.smtp.SMTPTransport.isConnected(SMTPTransport.java:1440)\r\n\t- locked <0x00007f005a0022f8> (a com.sun.mail.smtp.SMTPTransport)\r\n\tat com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:603)\r\n\tat com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:40)\r\n\tat com.atlassian.jira.plugins.inform.batching.PostprocessingMailQueueItem.send(PostprocessingMailQueueItem.java:29)\r\n\tat com.atlassian.jira.mail.CountingMailQueueItemWrapper.send(CountingMailQueueItemWrapper.java:26)\r\n\tat com.atlassian.mail.queue.MailQueueImpl.sendBufferUnderLock(MailQueueImpl.java:83)\r\n\tat com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:47)\r\n\tat com.atlassian.jira.mail.JiraMailQueue$$Lambda$13502/0x00007efbc35c5990.run(Unknown Source)\r\n{code}\r\n\r\nh3. Notes\r\n\r\nThis bug is a side effect from the Mail Queue Performance Improvement introduced by [https://jira.atlassian.com/browse/JRASERVER-78861] in Jira 10.3.8.\r\n\r\nNormally, this improvement introduced in Jira 10.3.8 should help speed up the sending of Jira emails. However, in some cases, it seems to have the opposite effect of slowing down the sending of Jira emails.\r\nh3. Workaround\r\n\r\nDisable the \"Mail Queue improvement\" feature by following the steps below:\r\n - Access the following URL as a Jira administrator account:\r\n{noformat}\r\n<BASE_URL>/secure/admin/SiteDarkFeatures!default.jspa\r\n{noformat}\r\n\r\n - Type *com.atlassian.jira.smtp.transport.cache.disabled* in the *Enable dark feature* text area and click the *Add* button","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4gokv:","customfield_14734":"1|i4gor3:","customfield_10651":null,"customfield_14731":"1|i4fi2c:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4goqv:","customfield_12830":null,"customfield_10401":null,"summary":"The Jira Mail Queue is piling up after upgrading Jira to 10.3.8+","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1928830","self":"https://jira.atlassian.com/rest/api/latest/issue/1928830","key":"CONFSERVER-82460","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nREST API (/rest/api/content/\\{id}/restriction/byOperation/) parameter *Start and Limit* are not returning results as expected.\r\n\r\nThis is reproducible on Data Center: yes\r\nh3. Steps to Reproduce\r\n # Setup any Confluence instance 8.1.0 or latest LTS\r\n # Create a Page (Test Page)\r\n # Create 5 users - user0, user1, user2, user3, user4.\r\n # Give those users permission to access (Read/Write) on Page - Test Page\r\n # Construct the following REST call, - base url, *Page ID,* *start* and *limit* value.\r\n{code:java}\r\nhttps://<base_url>/confluence/rest/api/content/<pageID>/restriction/byOperation/read/?expand=restrictions.user&start=2&limit=2\r\n{code}\r\n\r\nh3. Expected Results\r\n\r\nWith 5 users with Read access on Page, start=2 and limit =2, should return 2 results.\r\nBut it is actually returning the 1 result.\r\nh3. Actual Results\r\n * There seems to me issue with START iterator, whenever we have Start set to 0, it fetches the result as expected, anything non-zero (Start and Limit value are same) it miss compute the result-set.\r\n ** Start=0, limit=2 (/)\r\n!image-2023-03-01-20-17-31-836.png|thumbnail!\r\n ** Start=0, limit=3 (/)\r\n!image-2023-03-01-20-18-06-970.png|thumbnail!\r\n ** Start=2 and Limit=2 (expected user2 and user 3, but has returned only user2) (x)\r\n!image-2023-03-01-20-19-23-443.png|thumbnail!\r\n ** Here is the Page Restriction Configuration\r\n!image-2023-03-01-20-21-57-268.png|thumbnail!\r\n ** Sample REST Request:\r\n{code:java}\r\n https://linux-36016.prod.atl-cd.net/confluence/rest/api/content/1212423/restriction/byOperation/read/?expand=restrictions.user&start=3&limit=2{code}\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior by using REST API.\r\n\r\nThere is a way to get a restricted user list on specific content by executing the below queries;\r\nYou can use the below SQL query to get user list who have *Edit* permission on the specific content.* (Please change the <Content ID>)\r\n{code:sql}\r\nselect um.user_key as UserKey, um.username as User_Name, cp.cp_type as Permission_Type from content_perm cp \r\nJOIN user_mapping um ON cp.username = um.user_key\r\nwhere cp.cps_id in\r\n(select id from content_perm_set cps where cps.content_id=<Content ID>) \r\nand cp.cp_type='Edit';\r\n{code}\r\nYou can use the below SQL query to get user list who have *View* permission on the specific content.* (Please change the <Content ID>)\r\n{code:sql}\r\nselect um.user_key as UserKey, um.username as User_Name, cp.cp_type as Permission_Type from content_perm cp \r\nJOIN user_mapping um ON cp.username = um.user_key\r\nwhere cp.cps_id in\r\n(select id from content_perm_set cps where cps.content_id=<Content Id>) \r\nand cp.cp_type='View' ;\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3ovlz:","customfield_14734":"1|i3ovsf:","customfield_10651":null,"customfield_14731":"1|i3nsj0:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3ovs7:","customfield_12830":null,"summary":"REST API (/rest/api/content/{id}/restriction/byOperation/) parameter Start and Limit are not resturing results as expected.","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1504960","self":"https://jira.atlassian.com/rest/api/latest/issue/1504960","key":"JRASERVER-70793","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse_request"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55609","id":"55609","name":"Data Center - 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Problem Definition\r\nCurrently and for a long while, we've included information messages in the user interface to let the client know their recent changes require a reindex. These messages are not helpful where the client has automated API requests to trigger a reindex as the API isn't letting them know if the reindex is required or not to start with.\r\n\r\nh3. Suggested Solution\r\nThe client would love either the index summary endpoint to be extended (i.e. api/2/index/summary) or a new one created like a GETtable /rest/api/2/reindex/required that provided a \"true\" or \"false\" value to highlight whether a reindex is recommended.\r\n\r\nh3. Workaround\r\nNo workaround here at present","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1pzvz:","customfield_10651":null,"customfield_14734":"1|i1q01z:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1pr2f:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1q01r:","customfield_10653":null,"customfield_10401":null,"summary":"As a Jira DC/Server administrator, I would like an API endpoint to tell me if the instance needs a lucene reindex","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1965322","self":"https://jira.atlassian.com/rest/api/latest/issue/1965322","key":"JRASERVER-76159","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"498846","self":"https://jira.atlassian.com/rest/api/2/issueLink/498846","outwardIssue":{"id":"628176","key":"JRASERVER-62455","self":"https://jira.atlassian.com/rest/api/2/issue/628176","fields":{"summary":"Changing a custom field configuration changes the values of custom fields when issues are edited","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55593","id":"55593","name":"Custom fields","description":"Issues related to custom fields, except the ones related to indexing and searching; 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Summary\r\n\r\nIn versions which have [JRASERVER-62455 : Changing a custom field configuration changes the values of custom fields when issues are edited|https://jira.atlassian.com/browse/JRASERVER-62455] fixed, changing a custom field's contexts and options will no longer cause the deletion of newly-invalid values in issues.\r\n\r\nInstead, these invalid values will remain, with a \"(not available)\" suffix attached to the value to indicate to the users that the value is no longer valid in the current configuration. This allows users to identify these issues and retain the value as they update it to a new value that is valid.\r\n\r\nIt would be helpful to implement a way for administrators to be able to check all of the issues in the instance that may contain invalid field values, on a field-by-field basis. \r\n\r\nh3. Suggestions\r\n\r\nImplement a feature in the Custom Fields administration page which, for all custom fields, checks for all issues in the instance which contain invalid values for that field.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3uyev:","customfield_10651":null,"customfield_14734":"1|i3uylb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3tsng:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i3uyl3:","customfield_10653":null,"customfield_10401":null,"summary":"Implement a way to find issues with custom field values that are no longer valid in the custom field 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-101889/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-12-23T03:37:39.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4l8tr:","updated":"2026-04-27T01:40:29.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nHangul characters is not getting rendered properly in confluence when a .txt file is attached. The text shows as rectangle boxes in the preview.\r\nh3. Steps to Reproduce\r\n # Create a *UTF-8 encoded text file* containing Korean characters, e.g.:\r\n{code:java}\r\n테스트2{code}\r\nSave it as {{KoreanTest2.txt}} with UTF-8 encoding.\r\n # In Confluence, *attach this* {{.txt}} file to a page (via drag-and-drop or Attachments).\r\n # On the page, click the attachment to open the *preview* (thumbnail/HD view).\r\n # In the browser Developer Tools → *Network* tab, observe the calls to the document conversion REST API:\r\n ** {{{}GET /rest/documentConversion/latest/conversion/convertThumbnail/\\{attachmentId}/{version{}}}}\r\n ** {{{}GET /rest/documentConversion/latest/conversion/convertHD/\\{attachmentId}/{version{}}}}\r\n # Result:\r\n ** The *Document Conversion Sandbox* receives and processes the request \r\n ** However, the {{convertHD}} (and/or thumbnail) REST request returns *HTTP 415 Unsupported Media Type* for this {{.txt}} attachment.\r\n ** The preview UI fails (or shows broken text)\r\n\r\nh3. Expected Results\r\n\r\nPreview should display fine\r\nh3. Actual Results\r\n * The preview UI fails (or shows broken text)\r\n * !Screenshot 2025-12-22 at 3.57.20 pm.png|width=645,height=304!\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4l8on:","customfield_14734":"1|i4l8uv:","customfield_10651":null,"customfield_14731":"1|i4k29w:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4l8un:","customfield_12830":null,"summary":"Hangul characters in a .txt file attachment do not render in preview in confluence","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2038268","self":"https://jira.atlassian.com/rest/api/latest/issue/2038268","key":"JRASERVER-77947","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/112792","id":"112792","description":"","name":"9.12.25","archived":false,"released":true,"releaseDate":"2025-07-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/112592","id":"112592","description":"","name":"10.3.8","archived":false,"released":true,"releaseDate":"2025-07-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/113229","id":"113229","description":"","name":"10.7.2","archived":false,"released":true,"releaseDate":"2025-06-17"},{"self":"https://jira.atlassian.com/rest/api/2/version/110999","id":"110999","description":"","name":"11.0.0","archived":false,"released":true,"releaseDate":"2025-08-01"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kliou","name":"kliou","key":"kliou","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kliou&avatarId=5819648","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kliou&avatarId=5819648","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kliou&avatarId=5819648","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kliou&avatarId=5819648"},"displayName":"Kevin Liou","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 20 May 2025|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}\r\nDear Customers,\r\n\r\nThis bug is fixed in Jira 10.3.8 LTS, 10.7.2 and above versions and I confirmed the functionality to be working as expected.\r\n\r\nBest regards\r\n\r\nTomasz Ziółkowski\r\nPrincipal Software Engineer, Jira Platform\r\n{panel}","customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kliou","name":"kliou","key":"kliou","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kliou&avatarId=5819648","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kliou&avatarId=5819648","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kliou&avatarId=5819648","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kliou&avatarId=5819648"},"displayName":"Kevin Liou","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77947/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2025-07-01T10:05:51.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77947/watchers","watchCount":8,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-08-08T20:08:21.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i46zw7:","updated":"2026-04-26T18:43:19.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nThis is reproducible on Data Center: (/)\r\n\r\nWhen an Administrator views Jira's User Management administration page ($JIRA_URL/secure/admin/user/UserBrowser.jspa), the application can initially load the page very slowly, and JVM heap memory utilization rises significantly.\r\n\r\nSubsequently, attempting to filter for specific users by entering values in the *Filter users* search box and clicking *Filter* results in a much quicker load and less heap memory usage.\r\n\r\nClearing the search box and attempting to filter on an empty search will again load slowly, with significant heap utilization.\r\n\r\n(i) The observation appears to be that performing a Filter with an empty search box results in a broad and expensive search across many users, groups (i.e. nested groups), and directories, just to load a small number of users (by default, 20) who may not be in the population of users the Administrator intends to search for.\r\n\r\n(x) The problem is that this is the first search that occurs by default just by visiting the User Administration UI. In very large instances, this results in a slow initial page load and high resource (CPU, Heap memory) usage. Users may not be aware that the page is loading, or the browser may timeout, resulting in multiple attempts to view the page, which exacerbates the resource consumption on the server backend.\r\n\r\nThis can result in performance degradation, HTTP thread exhaustion, high CPU, and heap exhaustion (OutOfMemoryErrors)\r\n\r\nSome possible ways we could address this issue:\r\n* Separate loading the User Administration page and searching the users as separate asynchronous threads in order to improve initial page responsiveness and prevent people from believing the page is stuck\r\n* Limit the scope of an empty filter search in order to prevent unnecessary user/group/directory searching\r\n* Prevent (or create a toggle/setting) empty user searches so that an initial search never happens when visiting the page\r\n\r\nh3. Steps to Reproduce\r\n* Create an instance with large number of users *1M+*. In our test it was 6M+.  \r\n* Visit User Management administration ($JIRA_URL/secure/admin/user/UserBrowser.jspa)\r\n\r\nh3. Expected Results\r\n\r\nThe page will load quickly.\r\n\r\nh3. Actual Results\r\n\r\nThe page may hang for a very long time.\r\nCPU and Heap usage may increase, resulting in OOMEs.\r\n\r\nh3. Workaround\r\n\r\nAs an Administrator, refrain from clicking the *User Management* administration button multiple times, as the request is processing on the server backend even if the page appears unresponsive/times out.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i46zr3:","customfield_14734":"1|i46zxb:","customfield_10651":null,"customfield_14731":"1|i45tkk:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i46zx3:","customfield_12830":null,"customfield_10401":null,"summary":"Jira can consume excessive memory when viewing User Management administration when there is a large number of users","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1506399","self":"https://jira.atlassian.com/rest/api/latest/issue/1506399","key":"JRASERVER-70807","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request","supportability"],"customfield_11433":"9223372036854775807","customfield_10610":38.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"424311","self":"https://jira.atlassian.com/rest/api/2/issueLink/424311","outwardIssue":{"id":"420050","key":"JRASERVER-42916","self":"https://jira.atlassian.com/rest/api/2/issue/420050","fields":{"summary":"Stale 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Please do no edit without confirming in the slack channel #help-voltron-app-dev"},{"self":"https://jira.atlassian.com/rest/api/2/component/43994","id":"43994","name":"Upgrade"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":4.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rvolkmar","name":"rvolkmar","key":"rvolkmar","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=rvolkmar&avatarId=5756110","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=rvolkmar&avatarId=5756110","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=rvolkmar&avatarId=5756110","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=rvolkmar&avatarId=5756110"},"displayName":"Ronnie Volkmar","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rvolkmar","name":"rvolkmar","key":"rvolkmar","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=rvolkmar&avatarId=5756110","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=rvolkmar&avatarId=5756110","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=rvolkmar&avatarId=5756110","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=rvolkmar&avatarId=5756110"},"displayName":"Ronnie Volkmar","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-70807/votes","votes":37,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-70807/watchers","watchCount":36,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2020-03-20T18:26:10.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i1q8zb:","updated":"2026-04-26T07:29:20.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"We recommend creating a test and dev instances of Jira prod data. This helps our Enterprise customers test upgrades and features, workarounds and fixes, I'd say \"have you vetted this in a lower environment?\" is one of the most common phrases I use.  The problem arises is we only take safety precautions in regard to the mail, we can set a flag in the JVM\r\n{code:java}\r\n-Datlassian.mail.senddisabled\r\n-Datlassian.mail.fetchdisabled\r\n-Datlassian.mail.popdisabled {code}\r\nor we can disable it upon XML restore. But this still leaves the mail server and handler data in the DB and any admin can easily re-enable these mail servers. \r\n\r\n*There are other concerns when refreshing data:*\r\n * DVCS syncs\r\n * applinks \r\n * cache replication issues if prod and dev can communicate over 40001 and 40011\r\n * index replication if you're doing a DB dump Jira has several bugs where it will continue to try to communicate to \"offline or inactive\" nodes even though they cannot reach the DB see    !https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype! JRASERVER-42916 - Stale node ids should automatically be removed in Jira Data Center IN PROGRESS  for more information, this can even lead to dev indexing showing up in the admin/index section in other environments \r\n\r\nh2. Suggested Action: \r\n\r\nPerhaps we could create a \"lower environment\" exporter or importer that strips the following from the export or import or a startup/setup task that can be run manually.\r\n * DVCS data\r\n * applinks \r\n * cluster node tables \r\n * mail server info and mail handlers\r\n\r\nh2. Workaround for Manual DB refreshes: \r\n\r\nIf you're _not_ using JIRA's XML you can do the following, if you're using an XML restore, you can perform the following after importing the data and stopping Jira.\r\n # Refresh the data from prod to lower environment\r\n # run the following _before_ starting Jira\r\n\r\nh2. Index related tables for Data Center:\r\n\r\nTruncate the following tables:\r\n{code:xml}\r\nclusternode\r\nclusternodeheartbeat\r\nreplicatedindexoperation\r\n{code}\r\nh2. Mail server info\r\n\r\n1. Delete all incoming and outgoing mail servers by truncating the following table:\r\n{code:java}\r\nmailserver{code}\r\n2. Remove mail handlers\r\n{code:java}\r\ndelete from serviceconfig where clazz='com.atlassian.jira.service.services.mail.MailFetcherService'{code}\r\nh2. [Remove Applinks|https://confluence.atlassian.com/jirakb/remove-an-application-link-from-jira-server-using-sql-285839519.html]: \r\n\r\n1. Find the applink ids:\r\n{code:java}\r\nSELECT SUBSTR(a.property_key,16,36) as \"Application Key\", b.propertyvalue as \"Application Name\" FROM propertyentry a join propertystring b on a.id=b.id where a.property_key like 'applinks.admin%name';{code}\r\n2. After identifying the application key of the application that requires removing using the above SQL in the diagnosis section, run the following queries exactly in this order, you'll also need to run these for _each_ result from query 1.\r\n{code:java}\r\nDELETE FROM oauthspconsumer WHERE consumer_key IN (SELECT propertyvalue FROM propertystring WHERE id IN (SELECT id FROM propertyentry WHERE property_key LIKE 'applinks.%resultsfromfirstquery%'));\r\n-- NOTE: For Microsoft SQLServer use the following query:\r\nDELETE FROM oauthspconsumer WHERE consumer_key IN (SELECT CONVERT(NVARCHAR(MAX), propertyvalue) FROM propertystring WHERE id IN (SELECT id FROM propertyentry WHERE property_key LIKE 'applinks.%resultsfromfirstquery%'));{code}\r\n{code:java}\r\nDELETE FROM oauthconsumertoken WHERE token_key LIKE '%resultsfromfirstquery%';{code}\r\n{code:java}\r\nDELETE FROM oauthconsumertoken WHERE token_key LIKE '%resultsfromfirstquery%';\r\nDELETE FROM trustedapp WHERE application_id IN (SELECT propertyvalue FROM propertystring WHERE id IN (SELECT id FROM propertyentry WHERE property_key LIKE 'applinks.%resultsfromfirstquery%')); \r\n-- NOTE: For Microsoft SQLServer use the following query:\r\nDELETE FROM trustedapp WHERE application_id IN (SELECT CONVERT(NVARCHAR(MAX), propertyvalue) FROM propertystring WHERE id IN (SELECT id FROM propertyentry WHERE property_key LIKE 'applinks.%resultsfromfirstquery%'));{code}\r\n{code:java}\r\nDELETE FROM propertystring WHERE id IN (SELECT id FROM propertyentry WHERE property_key LIKE 'applinks.%resultsfromfirstquery%');{code}\r\n{code:java}\r\nDELETE FROM propertyentry WHERE property_key LIKE 'applinks.admin.resultsfromfirstquery1%';{code}\r\n{code:java}\r\nUPDATE propertystring SET propertyvalue = REPLACE(propertyvalue,'\\n2c66970e-35f8-365f-bc65-f535d7edf1a1','') where id in (select id from propertyentry where property_key like 'applinks.global%'); {code}\r\nh2. Remove DVCS ACCOUNTS: \r\n # Delete the orgs from \"AO_E8B6CC_ORGANIZATION_MAPPING\":\r\n{code:java}\r\ndelete from \"AO_E8B6CC_ORGANIZATION_MAPPING\"; {code}\r\n # Delete the repos from \"AO_E8B6CC_REPOSITORY_MAPPING\":\r\n{code:java}\r\ndelete from \"AO_E8B6CC_REPOSITORY_MAPPING\"\"{code}\r\nThis will remove all connection information from JIRA to GHE.\r\n\r\nAFTER these steps have been done you can start Jira for the first time. \r\n\r\nThis should remove all mail servers, dvcs account info and applinks from the instance, we also have a comprehensive guide for this [here|https://confluence.atlassian.com/adminjiraserver/creating-a-test-environment-for-jira-966063324.html].","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1q8uf:","customfield_10651":null,"customfield_14734":"1|i1q90f:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1pzyn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1q907:","customfield_10653":null,"customfield_10401":null,"summary":"We need a more robust process for refreshing prod data to lower environments","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1897602","self":"https://jira.atlassian.com/rest/api/latest/issue/1897602","key":"JRASERVER-74434","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Problem\r\n\r\nWith the release of Jira Software Server 9.x, multiple workflow transition buttons can no longer be displayed by themselves when modifying the _ops.bar.group.size.opsbar-transitions_ attribute value within the _../JIRA_HOME/ jira-config.properties_ file. \r\n\r\nThis is a feature that existed in previous versions of Jira and has been requested by customers to be returned.\r\nh3. Environment\r\n\r\nJira Software Server 9.x\r\nh3. Steps to Reproduce\r\n\r\nN/A\r\nh3. Expected Results\r\n\r\nIf we were to set a value in the _ops.bar.group.size.opsbar-transitions_ attribute within the _../JIRA_HOME/ jira-config.properties_ file to add more buttons, we would expect to see the following:\r\n\r\n*Before:*\r\n\r\n!image-2022-10-21-16-42-42-204.png|thumbnail!\r\n\r\n*After:*\r\n\r\n!image-2022-10-21-16-45-42-886.png|thumbnail!\r\nh3. Actual Results\r\n\r\nOut of the box, the transitions are not displayed as a drop down. Updating the attribute no longer has any affect:\r\n\r\n!image-2022-10-21-16-47-28-468.png|thumbnail!\r\nh3. Workaround\r\nThere is no out of the box workaround for this Suggestion at the moment. Please check Atlassian Marketplace, Developer and Community for third-party workarounds.\r\n\r\nh3. Notes\r\n\r\nThis was a change that was implemented recently according to [Jira 9.0 Release Notes - Issue statuses and transitions are now in one place|https://confluence.atlassian.com/jiracore/jira-core-9-0-x-release-notes-1141970783.html#JiraCore9.0.xreleasenotes-issue_status_menu] which is the reason for interface changes including the new UI for the transitions menu.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3jq33:","customfield_10651":null,"customfield_14734":"1|i3jq9j:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3iqrg:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i3jq9b:","customfield_10653":null,"customfield_10401":null,"summary":"Bring back the ability to display multiple transition buttons in 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":18.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=36804baa7d06","name":"36804baa7d06","key":"pszittyay","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=pszittyay&avatarId=5974768","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=pszittyay&avatarId=5974768","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=pszittyay&avatarId=5974768","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=pszittyay&avatarId=5974768"},"displayName":"Pablo Szittyay","active":true,"timeZone":"America/Argentina/Buenos_Aires"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"29520","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – *20 March 2018*|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\n\r\nHi everyone,\r\n\r\nThank you for your interest in this issue.\r\n\r\nWhile this suggestion has gathered significant interest, we're unable to implement all of the suggestions you make. We don't plan to work on this for the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status. \r\n\r\nWe understand this decision will be disappointing to everyone who voted for this issue. While we believe this suggestion would improve the product, after careful review of the most pressing needs of our customers, we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n * Performance and stability improvements\r\n * Archiving projects for improved performance\r\n * Optimising the use of custom fields\r\n * Improving performance of boards\r\n * Improving Jira notifications\r\n * Allowing users to edit shared filters and dashboards\r\n * Mobile app for Jira Server\r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\nJira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=36804baa7d06","name":"36804baa7d06","key":"pszittyay","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=pszittyay&avatarId=5974768","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=pszittyay&avatarId=5974768","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=pszittyay&avatarId=5974768","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=pszittyay&avatarId=5974768"},"displayName":"Pablo Szittyay","active":true,"timeZone":"America/Argentina/Buenos_Aires"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-21201/votes","votes":976,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-21201/watchers","watchCount":341,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2010-04-30T17:58:43.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwan0f:","updated":"2026-04-26T07:28:11.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-21201].\r\n  {panel}\r\n\r\n\r\nIt would be great that the dashboard layout would be more flexible or more types. In the actual version, it is only columns, but it would be great that it allowed like an upper a lower row, that would extend acrross all the dashboard. Some gadgets look better all acrros the webpage and other work better on single columns (it allows us to make comparisons). A mix of those would be great","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwerqv:","customfield_10651":null,"customfield_14734":"1|hwallz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwnygv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg633:","customfield_10653":null,"customfield_10401":null,"summary":"Dashboard layout should be more flexible","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2100839","self":"https://jira.atlassian.com/rest/api/latest/issue/2100839","key":"JRASERVER-79082","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\"Confluence Page Viewer\" gadget present in Jira 10.3.x fails to render images like previous \"Confluence Page\" gadget present in Jira 9.12.x\r\n\r\nh3. Steps to Reproduce\r\nInstance\r\n- Jira v10.3.7\r\n- Confluence v9.2.4\r\n- Draw.io plugin v14.2.3\r\n\r\nSteps\r\n- Create Confluence page containing a drawing using the \"draw.io\" plugin\r\n- Establish an application link between Jira and Confluence instances\r\n- add the \"Confluence Page Viewer\" gadget to a dashboard and configure to view above page\r\n- view the render page \r\n\r\nh3. Expected Results\r\nExpect the image on the Confluence page to be rendered in the gadget as it did in the previous Jira 9.12.x \"Confluence Page\" gadget \r\n\r\nh3. Actual Results\r\nThe page ins rendered without the \"draw.io\" image.\r\nThe difference between old 9.12 gadget is that it would contain both CSS and JS script contents to render the image. The newer 10.x gadget includes the CSS but fails to provide the JS script content. The missing script is the reason the image does not render\r\n{code}\r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4h5tb:","customfield_14734":"1|i4h5zj:","customfield_10651":null,"customfield_14731":"1|i4fzak:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4h5zb:","customfield_12830":null,"customfield_10401":null,"summary":"Viewing a Confluence page via the \"Confluence Page Viewer\" gadget fails to render images from \"draw.io\" plugin","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2030873","self":"https://jira.atlassian.com/rest/api/latest/issue/2030873","key":"JRASERVER-77831","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nThis is reproducible on Data Center: yes\r\nh3. Steps to Reproduce\r\n # As a Jira Admin, create a new user in Jira Internal Directory Directory\r\n # Create a issue on a new Project\r\n # Assign the user to be assignee or reporter of this issue\r\n # Archive the Project\r\n # Go back to User Management screen and attempt to delete the user\r\n # Even though the user is associated with an issue, Jira will not display the message \r\n\r\nh3. Expected Results\r\n\r\nJira should display the message \"{_}Cannot delete user. XXX has associations in Jira that cannot be removed automatically.{_}\" You would need to remove all associations before trying to delete the user again.\r\nh3. Actual Results\r\n\r\nJira displays the message \"{_}You are about to delete user 'XXX'. This action cannot be undone.{_}\" Once you click on \"{*}Delete{*}\",  the page is refreshed and the user will remains in Jira, but it will be inactivated with a [X] on their Display name.\r\n\r\nThere is no way to know why the user wasn't fully deleted.\r\nh3. Workaround\r\n\r\nYou can find out if the user has associations to it by running the following queries:\r\n * Listing if the user has commented on any issue:\r\n\r\n{code:sql}\r\nSELECT CONCAT(P.pkey,'-',JI.issuenum) as issuekey, JA.actionbody\r\nFROM jiraaction JA\r\nJOIN jiraissue JI ON JA.issueid = JI.id\r\nJOIN project P ON JI.project = P.id\r\nJOIN app_user U ON U.user_key = JA.author\r\nWHERE JA.actiontype = 'comment'\r\nAND U.lower_user_name = 'xxx';{code}\r\n * Listing if the user is a reporter on any issue:\r\n\r\n{code:sql}\r\n SELECT CONCAT(P.pkey,'-',JI.issuenum) as issuekey\r\nFROM jiraissue JI\r\nJOIN project P ON JI.project = P.id\r\nJOIN app_user U ON U.user_key = JI.reporter\r\nWHERE U.lower_user_name = 'xxx';{code}\r\n * Listing if the user is an assignee on any issue:\r\n\r\n{code:sql}\r\n SELECT CONCAT(P.pkey,'-',JI.issuenum) as issuekey\r\nFROM jiraissue JI\r\nJOIN project P ON JI.project = P.id\r\nJOIN app_user U ON U.user_key = JI.assignee\r\nWHERE U.lower_user_name = 'xxx';{code}\r\nOnce you identify the issues that are associated with the user, you can restore the archived project and clean all the associations or delete the archived project completely before attempting to delete the user again.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i45ref:","customfield_14734":"1|i45rkn:","customfield_10651":null,"customfield_14731":"1|i44lek:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i45rkf:","customfield_12830":null,"customfield_10401":null,"summary":"Delete User fails if the user has associations with an archived project","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"141070","self":"https://jira.atlassian.com/rest/api/latest/issue/141070","key":"JRASERVER-25060","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"24638","customfield_11435":"24622","customfield_11437":"5514","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"41101","customfield_11434":"24622","customfield_17933":null,"labels":["affects-cloud","affects-server"],"customfield_11433":"49691","customfield_10610":16.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"191436","self":"https://jira.atlassian.com/rest/api/2/issueLink/191436","outwardIssue":{"id":"458193","key":"JRACLOUD-66045","self":"https://jira.atlassian.com/rest/api/2/issue/458193","fields":{"summary":"Rename 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We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11310","id":"11310","name":"Issue - 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-25060].\n  {panel}\n\n{panel:title=Atlassian Update: 25th February 2016|borderStyle=solid|borderColor=#3C78B5| titleBGColor=#3C78B5| bgColor=#E7F4FA|titleColor=#FFFFFF}\r\nHi all,\r\n\r\nWe have recognised that while we have provided some functionality to rename _screenshots_ while being attached to a JIRA ticket, this isn't a great user experience and missed the point for what many of you are asking for.\r\n\r\nWe agree that this is something that should be changed and because of this, I am reopening this suggestion. I must remind everyone this isn't a guarantee that this suggestion will be done immediately, however we would like to be open that implementing this would be the right thing to do.\r\n\r\n\r\nRegards,\r\nKerrod Williams\r\nKerrod (dot) Williams (at) atlassian (dot) com\r\nProduct Manager, JIRA\r\n\r\n{panel}\r\n\r\n----\r\n\r\n\r\nHi,\r\n\r\nAfter we have uploaded the attachment file to the issue, we would like to rename the attachment file name.\r\nCan you please create a new feature in JIRA so that we can rename the attachment file?","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwb2nj:","customfield_10651":null,"customfield_14734":"1|hwauq7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwkvsv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwiapz:","customfield_10653":null,"customfield_10401":null,"summary":"Rename file attachment after file has been attached","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1993384","self":"https://jira.atlassian.com/rest/api/latest/issue/1993384","key":"JRASERVER-76824","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Steps to reproduce:\r\n1. Create (or choose) a custom \"User Picker (multiple users)\" field.\r\n2. Assign an active user to it\r\n3. Make the user inactive.\r\n4. Make sure that the inactive user is still present among field values\r\n5. Try to add another (active) user to the field\r\n\r\nh3. Expected result:\r\n* New (active) user added\r\n* Old (inactive) user still present.\r\n\r\nh3. Actual result:\r\n* Error: User '<old user name>' is not valid for this user picker and it won't allow you to save the changes.\r\n !screenshot-1.png|thumbnail! \r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3zou7:","customfield_14734":"1|i3zp0n:","customfield_10651":null,"customfield_14731":"1|i3yibw:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3zp0f:","customfield_12830":null,"customfield_10401":null,"summary":"Cannot save multi user Picker field with Inactive 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diagnosed by Microsoft, where the bundled SQL Server driver can fail to properly communicate with the database.  \r\n\r\n(!)  This error affects multiple database versions, and is documented with SQL Server 2016 and SQL Server 2019.\r\n\r\nThis error is seen in the logs, and the UI gives a 500 Internal Server Error:\r\n{code:java}\r\nCaused by: com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:\r\nDatabase:\r\n\r\nname:Microsoft SQL Server\r\nversion:15.00.4395\r\nminor version:0\r\nmajor version:15\r\nDriver:\r\nname:Microsoft JDBC Driver 9.2 for SQL Server\r\nversion:9.2.1.0\r\n\r\ncom.microsoft.sqlserver.jdbc.SQLServerException: The TDS protocol stream is not valid. Unexpected token unknown token (0xA3).  {code}\r\nThe solution is to update the driver to 11.2.  Here is the fix release for JDBC regarding the token error [https://learn.microsoft.com/en-us/sql/connect/jdbc/release-notes-for-the-jdbc-driver?view=sql-server-ver16#fixes-in-112] .","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i494h3:","customfield_10651":null,"customfield_14734":"1|i494nb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i47y18:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i494n3:","customfield_10653":null,"customfield_10401":null,"summary":"Upgrade bundled MSSQL driver to 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issue is not a bug. Please see [this comment|https://jira.atlassian.com/browse/CONFSERVER-99344?focusedId=3674444&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3674444] for more details.\r\n{panel}\r\nh3. Issue Summary\r\n\r\nWhen inserting a white text with Color style using Source editor, the text appears in white on page publish. However, when the page is edited, the color of the white text turns into orange automatically. See screen recording [^color_change_on_page_edit.mov]\r\nh3. Steps to Reproduce\r\n # Open Confluence 9.2.x or 9.3.x\r\n # Install Source editor from *Find New Apps* menu in administration\r\n # Create a new page and publish it\r\n # Edit the page, then click on <> to edit the source using Source Editor\r\n # Insert the following code, click on *Apply* then *Update*\r\n{code:java}\r\n<span style=\"color: rgb(255,255,255);\">Test Text</span> {code}\r\n # Notice the color of the text is white as expected\r\n # Now edit the page again, notice that the color of the text turns orange\r\n # Click on <> to edit the source, the following code appears:\r\n{code:java}\r\n<span style=\"color:var(--ds-background-accent-orange-subtler-pressed,#fea362);\">Test Text</span> {code}\r\n\r\nh3. Expected Results\r\n\r\nThe editor shouldn't modify the colour of the text on edit and it should remain the same \r\nh3. Actual Results\r\n\r\nThe page editor modifies the colour of the white text to orange on page edit\r\nh3. 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Issue Summary\r\nAdmin functionality that allows them to either update user's profile picture using REST API. Currently, users are only able to use the GET methods for *user* data. \r\n\r\n\r\nh3. Expected Results\r\nPUT /rest/user/<user ID or  name>\r\nh3. Actual Results\r\nonly GET /rest/user is available. \r\n\r\n\r\n{code:java}\r\nhttp://localhost:8090/rest/api/user?username=candacestark\r\n{code}\r\n\r\n\r\n{code:java}\r\n\"type\": \"known\",\r\n    \"username\": \"candacestark\",\r\n    \"userKey\": \"2c9dccb16f68e1e6016f6d26ed060000\",\r\n    \"profilePicture\": {\r\n        \"path\": \"/download/attachments/1114116/user-avatar\",\r\n        \"width\": 48,\r\n        \"height\": 48,\r\n        \"isDefault\": false\r\n    },\r\n    \"displayName\": \"Candace Stark\",\r\n    \"_links\": {\r\n        \"base\": \"http://localhost:8090\",\r\n        \"context\": \"\",\r\n        \"self\": \"http://localhost:8090/rest/api/user?key=2c9dccb16f68e1e6016f6d26ed060000\"\r\n    },\r\n    \"_expandable\": {\r\n        \"status\": \"\"\r\n    }\r\n}\r\n{code}\r\n\r\n\r\n\r\nh3. Workaround\r\nAccording to [Remote Confluence methods|https://developer.atlassian.com/server/confluence/remote-confluence-methods/]:\r\n{panel:bgColor=#E0EBFD}\r\n(i) The XML-RPC and SOAP APIs are *deprecated since Confluence 5.5*.\r\nConfluence has a new [REST API|https://developer.atlassian.com/server/confluence/confluence-server-rest-api] that is progressively replacing our existing APIs. We recommend plugin developers use the new REST APIs where possible.\r\n{panel}\r\nWhile there isn't a REST API replacement for the [addProfilePicture method|https://developer.atlassian.com/server/confluence/remote-confluence-methods/#user-management], it may be possible to use it via the old [XML-RPC and SOAP APIs|https://developer.atlassian.com/server/confluence/confluence-xml-rpc-and-soap-apis/] on newer versions of Confluence. However, as these APIs are deprecated, they may be removed in future versions of Confluence. 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Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-25687].\r\n  {panel}\r\n\r\nWe should add sha256 checksums for Confluence downloads and the Windows installer should have the certificate used to sign it updated as it is expired.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwxow7:","customfield_10651":null,"customfield_14734":"1|hwsq87:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hx1xyf:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwuk3z:","customfield_10653":null,"summary":"Provide sha256 checksums for downloads and Sign Windows installer package","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2128292","self":"https://jira.atlassian.com/rest/api/latest/issue/2128292","key":"CONFSERVER-101976","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/54093","id":"54093","name":"Content - 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Issue Summary\r\n\r\nCompanion App should have option to use Powershell to launch applications for file editing.\r\nh3. Problem Definition\r\n\r\nIn locked down Windows environments, cmd.exe can be disabled.\r\n # Install Confluence in Windows + Confluence Companion App. Tested with Conf 9.5.4 + Companion App 2.5.0\r\n # Create a page with file attachment eg test_document.rtf and publish\r\n # Click on attachment to open preview, then click edit\r\n # Companion App will open Wordpad  to edit the file as this is the application associated with .rtf file types.\r\nCompanion App is hard coded to use cmd to open files for editing. The compannion log shows:\r\n{code:java}\r\ninfo:\tadc:file-manager 2026-01-22T19:48:48.456Z Test_file.rtf has an extension [rtf]\r\ninfo:\tadc:file-manager 2026-01-22T19:48:48.457Z Trying to get file type using magic bytes:\r\ninfo:\tadc:file-manager 2026-01-22T19:48:48.473Z File extension using magic bytes is: rtf\r\ninfo:\tadc:file-manager 2026-01-22T19:48:48.473Z open file command: C:\\Windows\\System32\\cmd /c start \"\" /b \"C:\\Users\\Administrator\\.atlassian-companion\\55892772-2681-4765-b0cb-b4cf0546368d\\Test_file.rtf\"\r\ninfo:\tadc:file-manager 2026-01-22T19:48:48.672Z File 55892772-2681-4765-b0cb-b4cf0546368d download successful\r\n{code}\r\n\r\nh3. Suggested Solution\r\n\r\nInstead of C:\\Windows\\System32\\cmd to open the file, be able to configure Companion App to use Powershell.\r\n\r\nh3. Why this is important\r\nThere are hardened systems where users would like to use the Companion App to edit files in their preferred application.\r\n\r\nh3. Workaround\r\n\r\nRequired, if there is no workaround please state:\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4lqev:","customfield_10651":null,"customfield_14734":"1|i4lql3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4kjzg:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4lqkv:","customfield_10653":null,"summary":"Option to have Companion App use Powershell instead of cmd.exe to launch applications for file editing","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2141130","self":"https://jira.atlassian.com/rest/api/latest/issue/2141130","key":"JRASERVER-79359","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110999","id":"110999","description":"","name":"11.0.0","archived":false,"released":true,"releaseDate":"2025-08-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/115510","id":"115510","name":"11.3.3","archived":false,"released":true,"releaseDate":"2026-03-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79359/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-04-09T14:37:16.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4nrav:","updated":"2026-04-25T07:55:25.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJira 11 doesn't include the SSLHostconfig parameters by default in server.xml file as per the latest changes with [Tomcat 10|https://tomcat.apache.org/tomcat-10.0-doc/ssl-howto.html#SSL_and_Tomcat].\r\n\r\nEven when server.xml is generated from config.sh, Jira still uses the *deprecated SSL attributes* ({{keystoreFile}}, {{keystorePass}}, {{keystoreType}}, {{keyAlias}}, {{sslProtocol}}) directly on the connector, which Tomcat 10.1 no longer supports.\r\nh3. Steps to Reproduce\r\n # Install a Jira version prior to 11.x\r\n\r\n # Run Jira over HTTPS as per [Running Confluence over SSL/HTTPS|https://confluence.atlassian.com/conf95/running-confluence-over-ssl-or-https-1573751689.html]\r\n\r\n # Upgrade Jira to version 11.x\r\n\r\nh3. Expected Results\r\n\r\nJira should come up after once upgrade is completed.\r\nh3. Actual Results\r\n\r\nJira 11 fails to start and in the application logs we see below error. This indicates that server.xml configuration for the HTTPS connector is missing or incorrectly configured an SSLHostConfig element.\r\n\r\nEven when server.xml is generated using config.sh script, the server.xml generated as per old Tomcat 8/9 SSL attributes.\r\nThe below exception is thrown in the atlassian.jira.log file:\r\n {code}\r\njava.lang.IllegalArgumentException: No SSLHostConfig element was found with the hostName [_default_] to match the defaultSSLHostConfigName for the connector [https-jsse-nio-8443] at org.apache.tomcat.util.net.AbstractJsseEndpoint.initialiseSsl(AbstractJsseEndpoint.java:84)\r\n{code}\r\n\r\nh3. Workaround\r\n # *Stop Jira.*\r\n\r\n # *Back up* {{{}server.xml{}}}.\r\n\r\n # *Edit* {{server.xml}} to replace the existing HTTPS connector with something like this:\r\n\r\n(Please replace {{********}} with your actual keystore password)\r\n{code:java}\r\n<Connector port=\"8443\"           \r\nprotocol=\"org.apache.coyote.http11.Http11NioProtocol\"           maxHttpHeaderSize=\"8192\"           \r\nconnectionTimeout=\"20000\"           \r\nmaxThreads=\"150\"           \r\nminSpareThreads=\"25\"           \r\nmaxSpareThreads=\"75\"           \r\nacceptCount=\"100\"           \r\nenableLookups=\"false\"           \r\ndisableUploadTimeout=\"true\"           \r\nscheme=\"https\"           \r\nsecure=\"true\"           \r\nSSLEnabled=\"true\"           \r\nuseBodyEncodingForURI=\"true\"           \r\nrelaxedQueryChars=\"[]|{}^\\`&quot;&lt;&gt;\">  \r\n  \r\n<!-- Default SSL configuration for this connector -->    \r\n\r\n<SSLHostConfig hostName=\"_default_\"                   \r\nsslProtocol=\"TLS\"                   \r\ncertificateVerification=\"none\">        \r\n<Certificate            \r\ntype=\"RSA\"            \r\ncertificateKeyAlias=\"te-c68ae431-9c70-4962-8ff2-57c1448c65bd\"            certificateKeystoreFile=\"/home/jira/fiau-2025.pfx\"            certificateKeystorePassword=\"********\"            \r\ncertificateKeystoreType=\"JKS\" />            \r\n<!-- If /home/jira/fiau-2025.pfx is actually PKCS12, use:              certificateKeystoreType=\"PKCS12\" -->    \r\n</SSLHostConfig>\r\n</Connector>\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nr5r:","customfield_14734":"1|i4nrbz:","customfield_10651":null,"customfield_14731":"1|i4mktg:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nrbr:","customfield_12830":null,"customfield_10401":null,"summary":"Jira 11 doesn't include SSLHostConfig parameters by default in server.xml","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875790","self":"https://jira.atlassian.com/rest/api/latest/issue/1875790","key":"JRASERVER-73865","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.16,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":9.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/94611","id":"94611","description":"","name":"8.16.1","archived":false,"released":true,"releaseDate":"2021-04-20"},{"self":"https://jira.atlassian.com/rest/api/2/version/97591","id":"97591","description":"","name":"8.21.0","archived":false,"released":true,"releaseDate":"2021-11-30"},{"self":"https://jira.atlassian.com/rest/api/2/version/100693","id":"100693","description":"","name":"8.22.3","archived":false,"released":true,"releaseDate":"2022-05-24"}],"customfield_20934":null,"issuelinks":[{"id":"467411","self":"https://jira.atlassian.com/rest/api/2/issueLink/467411","outwardIssue":{"id":"1395711","key":"JRASERVER-69937","self":"https://jira.atlassian.com/rest/api/2/issue/1395711","fields":{"summary":"Add some validator and warning message in UI when a user enters only 2 digits of the year in format dd/MM/yyyy","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55604","id":"55604","name":"Environment - Database"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":12.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73865/votes","votes":11,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73865/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-05-30T02:57:15.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3g7q7:","updated":"2026-04-25T07:25:37.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen an invalid date format is entered into a Date Picker field during issue creation, Jira configured to MS SQL Server returns datetime2 conversion out-of-range error in the logs and the GUI prompts user that issue failed to be created. However, issue data has already been created / stored in the database; the error happens when creating / storing Date Picker field data. As a result, issue is not re-indexed, causes the issue to be \"hidden\" until a project, background or full re-index is executed.\r\n\r\nThis is reproducible on Data Center: (/)\r\nh3. Steps to Reproduce\r\n # Navigate to '⚙ > System > General configuration > Advanced Settings'\r\n # Update the *jira.date.picker.java.format* to *{{d/MMM/yyyy}}*\r\n # Create a new issue and populate the date picker field, for example Due Date system field. This can be done either by:\r\n ** Using the date picker pop-up box\r\n ** Manually enter the date 30/May/22\r\n # Observe the error in the UI\r\n\r\nh3. Expected Results\r\nJira prevents issue creation due to out-of-range date value.\r\nh3. Actual Results\r\nIssue creation failed halfway. From a user's perspective, issue has not been created. However, on the data perspective, issue data has been added into {{jiraissue}} table but date picker field data fails due to datetime2 conversion out-of-range error. This causes data integrity issue. \r\n\r\n{quote}We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.\r\n{quote}\r\n!error-create_issue_screen.png|thumbnail!\r\n{quote}Your request could not be created. Please check the fields have been correctly filled in. We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.\r\n{quote}\r\n!error-customer_portal.png|thumbnail!\r\n\r\nDatabase entries:\r\n{code:java}\r\nSELECT id, pkey, issuenum, project, reporter, summary, description, issuestatus, created, updated from jiraissue where id = 10500;\r\n  id   | pkey | issuenum | project |   reporter    | summary | description | issuestatus |        created          |        updated\r\n-------+------+----------+---------+---------------+---------+-------------+-------------+-------------------------+-------------------------\r\n 10500 |      |        4 |   10100 | JIRAUSER10000 | test    |             | 10101       | 2022-05-30 02:05:59.580 | 2022-05-30 02:05:59.580 {code}\r\n{code:java}\r\nselect * from customfieldvalue where issue = 10500;\r\n id | issue | customfield | updated | parentkey | stringvalue | numbervalue | textvalue | datevalue | valuetype\r\n----+-------+-------------+---------+-----------+-------------+-------------+-----------+-----------+-----------\r\n(0 rows)\r\n{code}\r\nThe below exception is thrown in the _atlassian-jira.log_ file:\r\n{noformat}\r\n2022-05-30 02:05:59,622+0000 http-nio-8080-exec-8 ERROR admin 125x491x1 30w8fc 172.29.203.160 /servicedesk/customer/portal/1/create/1 [c.a.j.bc.issue.DefaultIssueService] Error creating issue:\r\ncom.atlassian.jira.exception.CreateException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10310][issue,10500][datevalue,0022-05-11 00:00:00.0][id,10600][updated,1653876359610] (SQL Exception while executing the following:INSERT INTO dbo.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value.))\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:586)\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:487)\r\n\tat com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:195)\r\n\tat com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:256)\r\n\tat com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:224)\r\n\t...\r\nCaused by: com.atlassian.jira.workflow.WorkflowException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10310][issue,10500][datevalue,0022-05-11 00:00:00.0][id,10600][updated,1653876359610] (SQL Exception while executing the following:INSERT INTO dbo.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value.))\r\n\tat com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:780)\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:578)\r\n\t... 433 more\r\nCaused by: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10310][issue,10500][datevalue,0022-05-11 00:00:00.0][id,10600][updated,1653876359610] (SQL Exception while executing the following:INSERT INTO dbo.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value.))\r\n\tat com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:299)\r\n\t...\r\nCaused by: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10310][issue,10500][datevalue,0022-05-11 00:00:00.0][id,10600][updated,1653876359610] (SQL Exception while executing the following:INSERT INTO dbo.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value.))\r\n\tat org.ofbiz.core.entity.GenericDAO.singleInsert(GenericDAO.java:210)\r\n\t...\r\nCaused by: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:INSERT INTO dbo.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value.)\r\n\tat org.ofbiz.core.entity.jdbc.SQLProcessor.executeUpdate(SQLProcessor.java:570)\r\n\tat org.ofbiz.core.entity.GenericDAO.singleInsert(GenericDAO.java:202)\r\n\t... 455 more\r\nCaused by: com.microsoft.sqlserver.jdbc.SQLServerException: The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value.\r\n\tat com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError(SQLServerException.java:262)\r\n\tat com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement.doExecutePreparedStatement(SQLServerPreparedStatement.java:602)\r\n\tat com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement$PrepStmtExecCmd.doExecute(SQLServerPreparedStatement.java:524)\r\n{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g7l3:","customfield_14734":"1|i3g7rj:","customfield_10651":null,"customfield_14731":"1|i3fcnr:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g7rb:","customfield_12830":null,"customfield_10401":null,"summary":"Creating an issue with invalid date format causes data inconsistency in MS SQL Server due to datetime2 conversion out-of-range error","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"603960","self":"https://jira.atlassian.com/rest/api/latest/issue/603960","key":"JRASERVER-61187","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":42.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"329722","self":"https://jira.atlassian.com/rest/api/2/issueLink/329722","outwardIssue":{"id":"772306","key":"JRACLOUD-61187","self":"https://jira.atlassian.com/rest/api/2/issue/772306","fields":{"summary":"Allow 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Issue Summary\r\n\r\nAs mentioned in the [Proforma listing on the Atlassian Marketplace|https://marketplace.atlassian.com/apps/1215833/proforma-forms-checklist-for-jira?tab=overview&hosting=datacenter], the Proforma is free for Jira users who are using JSM (Jira Service Management) on any version from 10.3.0:\r\n{quote}\r\nFor Jira Service Management Data Center 10.3 (and later) license holders, ProForma is free of charge! Explore our ProForma installation and licensing guide\r\n{quote}\r\n\r\nHowever, whenever a Jira Admin tries to upgrade the Proforma app via the page *⚙ > Manage Apps > Manage Apps*, the Proforma app is diplayed in the UI as a paid app, causing a lot of confusion, since this app should be free.\r\n\r\n\r\nh3. Steps to replicate\r\n\r\n- Install JSM on the version 10.3.0\r\n !JSM_Version.png|thumbnail! \r\n- Download a Proforma version from [the version history page|https://marketplace.atlassian.com/apps/1215833/proforma-forms-checklist-for-jira/version-history] that *is not the latest version*, for example 10.3.2-DC\r\n- Install this version in the JSM application via the page *⚙ > Manage Apps > Manage Apps*\r\n-- (i) To be able to upload this version via the Manage Apps page, you will to follow the steps from the KB article [How to re-enable plugin upload in Jira Data Center|https://confluence.atlassian.com/display/JIRAKB/How+to+re-enable+plugin+upload+in+Jira+Data+Center]\r\n- After the app is installed, check its listing in the page page *⚙ > Manage Apps > Manage Apps*\r\n\r\nh3. Expected behavior\r\n\r\nWe should see an option to upgrade the app to the latest version *for free*.\r\n\r\nh3. Actual behavior\r\n\r\n- The message below is shown:\r\n{code}\r\nYou may update this app but the newest version isn't free. You can purchase a license through Atlassian.\r\n{code}\r\n- The update button is shown as \"Paid Update\"\r\n\r\n !PaidUpdateButton.png|thumbnail! \r\n\r\nh3. Workaround\r\n\r\nIgnore the message saying that the app is not for free, and simply click on the *Paid Update* button. The app will be upgraded for free without the need to enter any license:\r\n !AfterClickingOnPaidUpdate.png|thumbnail! 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everyone,\r\n\r\nThanks for voting and commenting on this bug. We understand that the current experience is annoying, but unfortunately, we are not prioritizing this bug for our immediate roadmap. There are multiple aspects we need to consider when deciding on which bugs to fix first and improvements to make. We have to make many trade-offs along the way to be sure we are working on the most urgent issues first.\r\n\r\nWe realise this issue is particularly distracting for JIRA admins. I would like to assure you that we have it on our radar and we will revisit it once we fix other outstanding problems.\r\n\r\nI am keeping the issue open so that users can keep voting as we prioritise bugs with high interest in our work. Please watch the issue for further updates.\r\n\r\nI understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n\r\nRoman Kolosovskiy\r\nJira DC Product Manager","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=8f073317d3ef","name":"8f073317d3ef","key":"ggm","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/81861e88c7287ebe103fce27eb12c7a8?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/81861e88c7287ebe103fce27eb12c7a8?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/81861e88c7287ebe103fce27eb12c7a8?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/81861e88c7287ebe103fce27eb12c7a8?d=mm&s=32"},"displayName":"GM","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-12891/votes","votes":667,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-12891/watchers","watchCount":287,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2007-06-12T12:08:11.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwa7kv:","updated":"2026-04-25T06:56:45.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-12891].\n  {panel}\n\nImplement a new permission that lets a user have \"version maintenance \" capabilities.  This is currently only available to \"project admins\" -- but would be better delegated to \"release/project managers\".\r\n\r\nThis was originally raised in JRA-2473.  Now that more rights have been bundled under the \"Administer Projects\" permission , there really is a need for a separate \"Manage Versions\" permission for release managers.  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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-39164].\n  {panel}\n\nThere needs to be an option to disable per project (admin driven) or per issue (user driven). \r\n\r\nMultiple threads, issues, and discussions exist on this topic. Previous issues have been closed as wontfix but not detailed why. \r\n\r\nhttps://jira.atlassian.com/browse/JRA-18566\r\nhttps://jira.atlassian.com/browse/JRA-23620\r\n\r\nDisabling the wiki-style editor or requiring a noformat/code macro is insufficient for software development teams that will often need to use brackets and parenthesis. 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Summary:\r\n\r\nThe pie chart shows duplicate entries if you use a custom field as a statistic type with a multiple context containing the same of custom field options. \r\n !context.png|thumbnail!\r\nh3. Steps to Reproduce\r\n # Create a custom field *select list cascading (single option)* or *Select List (single choice)*\r\n # Configure custom field options\r\n # Add two or more context for this custom field withe the same custom field options\r\n # Associate this custom field to a screen\r\n # Create issues and add a value for this custom field\r\n # Go to the dashboard and add a gadget \"pie chart\"\r\n # Select a filter and use the custom field as the statistic type\r\n\r\nh3. Expected Behaviour\r\n\r\nNo duplicate entries will be shown.\r\nh3. Actual Behaviour\r\n\r\nThere are duplicate entries on the pie chart gadget probably because of the custom field context configured with the same custom field options. \r\n !pie.png|thumbnail!\r\nh3. Workaround\r\n\r\nNone","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz7407:","customfield_14734":"1|hz73k7:","customfield_10651":null,"customfield_14731":"1|hz7f0v:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz73k7:","customfield_12830":null,"customfield_10401":null,"summary":"Pie Chart shows duplicate entries for a custom field with multiple Contexts 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-12355].\n  {panel}\n\nSo I'm fairly new to JIRA, but I search around to see if this is already logged, and it seems not.\r\n\r\nI'd like to use the watcher list just like the cc list in Bugzilla.  All users can see who is watching, and can add others to the watch list.  the one thing you don't want is for someone to get removed from the watch list without their knowledge.\r\n\r\nOne way to do this is to not enable anyone but the user themselves to remove themselves, which would work if JRA-7739 was implemented.\r\n\r\nBut as the product stands now, correct operation should ensure that someone who is removed be notified of the change; they can always add themselves back if they wish.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwfziv:","customfield_10651":null,"customfield_14734":"1|hwa713:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwr9jr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwebrj:","customfield_10653":null,"customfield_10401":null,"summary":"A Watching user 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Environment\r\n\r\nTo reproduce this JIRA to be configured to allow downgrades. I.e. property jira.downgrade.allowed is set to true. E.g. defined as -Djira.downgrade.allowed=true in Java arguments for JIRA in setenv.sh\r\nh3. Steps to reproduce\r\n # Install and start JIRA 7.3.6, pass the setup wizard.\r\n # Stop JIRA 7.3.6.\r\n # Install JIRA 7.3.5, make it point to the JIRA home used for 7.3.6\r\n # Start JIRA 7.3.5.\r\n\r\nh3. Actual Results\r\n\r\nJIRA fails to start. Shows communication message like:\r\n{quote}unexpected error occured while trying to downgrade.\r\n Database build number: 73016\r\n JIRA app build number: 73016\r\n{quote}\r\nSame information is shown in JIRA logs, also exception and traces are captured in logs too.\r\n\r\n \r\nh3. Expected Results\r\n\r\nIf JIRA has no upgrade tasks, JIRA should be able to downgrade.\r\n\r\n \r\n\r\n(!) Generally downgrades are not recommend, as JIRA and plug-ins may have upgrade tasks that are irreversible.\r\n\r\n(!) Downgrading JIRA may corrupt your data.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hysjqv:","customfield_14734":"1|hysix3:","customfield_10651":null,"customfield_14731":"1|hyt3lj:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hysiwv:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA can fails to downgrade with jira.downgrade.allowed=true","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2032150","self":"https://jira.atlassian.com/rest/api/latest/issue/2032150","key":"JRASERVER-77853","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["security","security-imported"],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/68109","id":"68109","name":"Security","description":"Component to track Security issues. 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Problem\r\n\r\nThe *X-XSS-Protection* header introduced in JRASERVER-25145 cannot be disabled.\r\nh3. Suggested Solution\r\n\r\nIntroduce an option to disable the *X-XSS-Protection* header, similar to the existing *com.atlassian.jira.clickjacking.protection.disabled* system property which allows disabling the *X-Frame-Options* and *Content-Security-Policy* headers.\r\nh3. Why This Is Important\r\n\r\nAs described in the following articles, the *X-XSS-Protection* header is generally considered to be obsolete and deprecated in modern usage and can have security drawbacks which outweigh its benefits:\r\n * [https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/X-XSS-Protection]\r\n * [https://cheatsheetseries.owasp.org/cheatsheets/HTTP_Headers_Cheat_Sheet.html#x-xss-protection]\r\n\r\nh3. Workaround\r\n\r\nNo workaround is currently available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i471k7:","customfield_10651":null,"customfield_14734":"1|i471qf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i45vdg:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i471q7:","customfield_10653":null,"customfield_10401":null,"summary":"Allow disabling of the X-XSS-Protection 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[Inactive]","active":true,"timeZone":"America/Montreal"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7c60ab039b09","name":"7c60ab039b09","key":"sdudley","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=sdudley&avatarId=2567318","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=sdudley&avatarId=2567318","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=sdudley&avatarId=2567318","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=sdudley&avatarId=2567318"},"displayName":"Scott Dudley [Inactive]","active":true,"timeZone":"America/Montreal"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-59390/votes","votes":9,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the 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incorrect locale name \"en_UK\" in the default JIRA UK language pack causes JIRA to supply an invalid Locale object for itself and for dependent plugins, which results in a wide range of localization failures when users have that language profile selected.\r\n\r\nThe correct locale string is \"en_GB\", as [defined by Java itself|http://www.oracle.com/technetwork/java/javase/javase7locales-334809.html]. The language pack provided with JIRA should have its suffix changed to en_GB in order to work properly.\r\n\r\nProviding the wrong en_UK locale string causes the following problems:\r\n\r\nh3. Issue #1: JIRA provides two \"English - United Kingdom\" options in language lists\r\n\r\na- If your JVM is configured to start up with the English default locale as follows:\r\n\r\n{code}-Duser.country=GB -Duser.language=en{code}\r\n\r\nthen administrators will see *two* English options when configuring the system default language under Cog->System->General Configuration->Edit Settings:\r\n\r\n# English - United Kingdom \\[default\\]\r\n# English - UK\r\n\r\n!admin-two-locales.png|thumbnail! \r\n\r\nThe first choice above will provide a legal Locale object for the UK (since it copies the system default locale). The second option results in an invalid Locale object being provided to the user. (If the JVM is not configured for the UK locale, only the invalid \"English - UK\" locale option will be presented and there will be no opportunity to receive a valid UK Locale object.)\r\n\r\nb- If the system administrator has \"English - United Kingdom\" selected as the system default language as above, then when users go to select a language in their language profile, they too will be able to select either \"English - United Kingdom\" or \"English - UK\" as their language. If the user selects \"English - UK\", the user will receive an invalid Locale.\r\n\r\n!user-two-locales.png|thumbnail!\r\n\r\nHowever, if the administrator selects any other default locale in the General Configuration page (such as \"English - UK\" or \"English - US\"), or if the JVM is not configured to have the UK as the default locale at all, then users will only see the one *invalid* UK locale (\"English - UK\") in the language list in their profiles, and they will not ever be able to select a correct UK locale either.\r\n\r\nh3. Issue #2: the Locale object returned for the \"English - UK\" locale is invalid and some Locale methods throw exceptions\r\n\r\nIf the user has selected the invalid \"English - UK\" locale, then the Locale object throws exceptions when trying to access some methods.\r\n\r\nFor example, this call:\r\n\r\n{code}\r\nLocale locale = ComponentAccessor.getJiraAuthenticationContext().getLocale();\r\nString country = locale.getISO3Country();\r\n{code}\r\n\r\nthrows a *MissingResourceException* when the user has the \"English - UK\" locale selected. The call works correctly (and returns the expected \"GBR\") when the \"English - United Kingdom\" locale is selected.\r\n\r\n\r\nh3. Issue #3: an invalid currency symbol is provided for the \"English - UK\" locale\r\n\r\nIf we ask Java to give us the currency symbol for the user's locale:\r\n\r\n{code}\r\nDecimalFormat decimalFormat = (DecimalFormat)NumberFormat.getInstance(locale);\r\nString currencySymbols = decimalFormat.getDecimalFormatSymbols().getCurrencySymbol();\r\n{code}\r\n\r\nthen we get the correct \"*£*\" symbol if the user selected \"English - United Kingdom\", but a \"*¤*\" symbol if the user selects \"English - UK\".\r\n\r\nh3. Issue #4: Calendar objects returned for the \"English - UK\" locale report wrong week numbers\r\n\r\nIn the UK, a week is defined as starting on Monday. Additionally, the first week in a year is considered to be the first week which contains at least four days of the year. (Reference: Java Calendar class, and also the defaults in the CalendarData_en_GB class in the JRE). Therefore, in the UK, week #1 of January 2016 begins on Monday 2016-01-04. If the user selects the \"English - United Kingdom\" locale and requests a calendar object with Calendar.getInstance(locale), then this is what they get.\r\n\r\nIf the user selects the English - UK locale, the locale tells us that the week begins on Sunday and that the first week must contain only one day of the new year. If the user has the invalid \"English - UK\" locale selected, Calendar objects tell us that week #1 of January 2016 begins on Sunday 2015-12-27, which is incorrect.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy229z:","customfield_14734":"1|hy1ygf:","customfield_10651":null,"customfield_14731":"1|hy3mxb:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hy1yg7:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA's UK locale name \"en_UK\" is invalid and causes various localization 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This makes it impossible to reference source document IDs from Office 365, for example: \r\n\r\nhttps://acxiom.sharepoint.com/sites/nextgencollabsupport/_layouts/15/WopiFrame.aspx?sourcedoc=\r\n{07A92E7C-F641-4624-BEF9-1CB79F49A753}\r\n\r\nThe links are distorted, even though these are valid URLs. We have not been able to find a workaround for this issue. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxssn3:","customfield_14734":"1|hxsl07:","customfield_10651":null,"customfield_14731":"1|hxv7sf:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxskzz:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA won't render links that contain curly brackets","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1915816","self":"https://jira.atlassian.com/rest/api/latest/issue/1915816","key":"JRASERVER-74756","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nCreated Date fields in History Tab show Different values as compared to the original issue Created date field in relative date format.\r\n\r\nThis is reproducible on Data Center: Yes\r\nh3. Steps to Reproduce\r\n # Ensure relative date format is enabled.\r\n # Create a ticket\r\n # Wait for some time once the issue Created date value is changed.\r\n\r\nh3. Expected Results\r\n\r\nBoth the History created date and the issue Created date should have the same values.\r\nh3. Actual Results\r\n\r\nBoth Created Date fields are having different values. Refer to the below screenshot:  \r\n\r\n \r\n\r\n!image-2023-01-31-21-13-22-248.png|width=425,height=205!\r\n\r\n \r\n\r\n!image-2023-01-31-21-49-32-374.png|width=616,height=295!\r\nh3. Workaround\r\n\r\nWhen the format is set to absolute date format   [Display standard dates in Jira server|https://confluence.atlassian.com/jirakb/display-standard-dates-in-jira-server-414187622.html] functionality is working fine.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3mnpb:","customfield_14734":"1|i3mnvr:","customfield_10651":null,"customfield_14731":"1|i3llho:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3mnvj:","customfield_12830":null,"customfield_10401":null,"summary":"Difference between values for the issue created date and history created date in relative date 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using Confluence Data Center often need to generate support zip files for troubleshooting purposes.\r\n\r\n\r\nThese zip files can contain sensitive data, including Personally Identifiable Information (PII), which poses a significant challenge for customers, particularly those in government sectors.\r\n\r\n\r\nDue to strict compliance and data protection regulations, these customers must manually inspect and redact sensitive information before sending support zip files to Atlassian Support. This process is labor-intensive, time-consuming, and prone to human error.\r\n\r\n\r\nProposed Solution:\r\n\r\n\r\nFeature within Jira, Confluence, and Bitbucket Data Center that automatically identifies, anonymizes, obfuscates, and redacts sensitive data within support zip files. This tool should provide the following functionalities:\r\n\r\n\r\n1. *Automatic Identification:* Automatically detect sensitive data, such as PII, financial information, and other confidential details, within support zip files.\r\n\r\n\r\n2. *Anonymization/Obfuscation:* Replace identified sensitive data with anonymized or obfuscated placeholders. For example, replace names, email addresses, and phone numbers with generic placeholders \r\n\r\n\r\n3. *Redaction:* Provide options for full redaction of sensitive content, ensuring that critical data is not visible or accessible in any form. This includes the ability to redact entire sections or specific fields within files.\r\n\r\n\r\n4. *Customizable Rules:* Allow customers to define custom rules for data anonymization and redaction based on their specific requirements and compliance standards. This includes the ability to specify additional data patterns to search for and redact.\r\n\r\n\r\n5. *Audit and Reporting:* Generate detailed audit logs and reports that document the anonymization and redaction process, helping customers maintain compliance and transparency.\r\n\r\n\r\n6. *User Interface:* Provide an intuitive user interface that allows users to review detected sensitive data, customize redaction settings, and preview the modified support zip file before submission.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4d3e7:","customfield_10651":null,"customfield_14734":"1|i4d3kf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4bwt8:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4d3k7:","customfield_10653":null,"summary":"Implement a Tool to Anonymize/Obfuscate/Redact 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Issue Summary\r\n\r\nWhen editing pages in Confluence, occasionally the content of the page in editing mode shows duplicated. This behavior occurs intermittently without any special actions by the user.\r\n\r\nA similar bug has already been described before in earlier versions of Confluence Data Center, like the ones in the article below.\r\n * [Confluence Server and Data Center: Content duplication fix and next steps|https://community.atlassian.com/t5/Confluence-articles/Confluence-Server-and-Data-Center-Content-duplication-fix-and/ba-p/1873941]\r\n \r\n\r\nh3. Steps to Reproduce\r\n\r\nThis behavior is not consistently reproducible but may occur when a page is edited.\r\nh3. Expected Results\r\n\r\nThe editor should display only the page content.\r\nh3. Actual Results\r\n\r\nThe content appears to be duplicated in edit mode, and publishing the page makes the duplicated content visible in view mode.\r\nh3. Workaround\r\n # In the Editor, click the Ellipsis ({{{}...{}}}) symbol\r\n # Click {{Revert to last published version}}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i469f3:","customfield_14734":"1|i469lb:","customfield_10651":null,"customfield_14731":"1|i4539g:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i469l3:","customfield_12830":null,"summary":"Editing a page occasionally loads duplicated data ","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-51905].\n  {panel}\n\nh3. Problem Definition\r\nCurrently in the Confluence Audit Log, there is no way to filter which items appear in the logs. Since we added User Management changes to the Audit Log in CONF-6960, a filtering option should be made available. \r\n\r\nh3. Suggested Solution\r\nProvide a filtering option for the audit log, much like what JIRA has, that would allow administrators to select which actions should be logged in the audit. Please see below for an example: \r\n!audit_log_filter.png|thumbnail!\r\n\r\nh3. Why this is important\r\nThe inability to filter actions in the audit log can have some negative impacts. For example, administrators will sync over their external user directories from LDAP or Crowd and the sync results in thousands of entries in the Audit Log, sometimes even millions of entries. \r\n\r\nThis makes it difficult to see unique actions logged in the audit because the logs are flooded with entries from the sync. 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Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-44116].\r\n  {panel}\r\n\r\nh5. Problem Definition\r\nAlthough anonymous access can be disabled in the global permissions, it can still be enabled in space permissions. Since users in the 'confluence-users' group have access to any content allowed for anonymous access, then all users in that group will be able to see the spaces where anonymous access is enabled, even though it is disabled at the global level.\r\n\r\nh5. Suggested Solution\r\nDisable/hide the anonymous section under Space permissions when global anonymous permissions are disabled.\r\n\r\nh5. Workaround\r\nHide the anonymous access section of the space permissions page from anyone who is not a system administrator by adding the following to the *Confluence admin -> General configuration -> Custom HTML* at the end of the body:\r\n{code}\r\n<script type=\"text/javascript\">\r\n    AJS.toInit(function(){\r\n       if (!AJS.params.isConfluenceAdmin) {\r\n      AJS.$('#aPermissionsTable').hide();\r\n}\r\n    });\r\n</script>\r\n{code}\r\n\r\nIncase the above script doesn't work, you can use the below script to hide the anonymous section for all users :\r\n\r\n{code}\r\n<script type=\"text/javascript\">\r\n    AJS.toInit(function(){\r\n\t  AJS.$('#aPermissionsTable').hide();\r\n    });\r\n</script>\r\n{code}\r\n(!) Please note, following above steps will not remove the current permissions from the database. Please remove the Space anonymous access manually or by using database query before removing the anonymous permission section. Below is the query to find Spaces which has anonymous access \r\n\r\n{code:sql}\r\nselect * from spacepermissions where PERMUSERNAME IS NULL AND PERMGROUPNAME IS NULL AND  NOT PERMTYPE = 'LIMITEDUSECONFLUENCE'\r\n\r\n{code}\r\n* *LIMITEDUSECONFLUENCE* is the global permission for Jira ServiceDesk users in Confluence\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hybma7:","customfield_10651":null,"customfield_14734":"1|hybkin:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hycmmf:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hybkif:","customfield_10653":null,"summary":"Add ability to disable anonymous access in the space 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10020","name":"Blocker","inward":"is blocked by","outward":"blocks","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10020"}},{"id":"165415","self":"https://jira.atlassian.com/rest/api/2/issueLink/165415","inwardIssue":{"id":"365972","key":"CONFSERVER-35256","self":"https://jira.atlassian.com/rest/api/2/issue/365972","fields":{"summary":"Custom Field user-picker should render display name within JIRA issue macro.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/1","iconUrl":"https://jira.atlassian.com/images/icons/priorities/highest.svg","name":"Highest","id":"1"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the 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support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"297556","self":"https://jira.atlassian.com/rest/api/2/issueLink/297556","outwardIssue":{"id":"721530","key":"CONFCLOUD-18505","self":"https://jira.atlassian.com/rest/api/2/issue/721530","fields":{"summary":"jiraissues macro could be improved to present full user names for user picker fields","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To 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Alonso [Atlassian]","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"59661","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dalonso","name":"dalonso","key":"dalonso","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/5d6857acbcc762369552a3c80ac7acdc?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/5d6857acbcc762369552a3c80ac7acdc?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/5d6857acbcc762369552a3c80ac7acdc?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/5d6857acbcc762369552a3c80ac7acdc?d=mm&s=32"},"displayName":"Diego Alonso [Atlassian]","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_10440":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-18505/votes","votes":267,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_10432":null,"customfield_16535":null,"customfield_10433":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-18505/watchers","watchCount":166,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2010-02-07T22:17:46.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwcl93:","updated":"2026-04-25T02:51:57.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-18505].\r\n{panel}\r\nIf JRA-20361 is implemented, the jiraissue macro should be improved to reflect the user name of user picker custom fields. Those names should present a link to the jira user profile. Here are some screenshots as an example:\r\nh3. JIRA Issue Navigator:\r\n\r\n!Issue Navigator.png|thumbnail!\r\nh3. Confluence Page with JIRA Issue Macro:\r\n\r\n!Confluence.png|thumbnail!\r\n\r\nProblem still occurs using JIRA 5.1.7 and Confluence 5.0.1\r\n\r\n(i) As of Apr 5th 2018, this issue is still reproducible using Jira 7.8.1 and Confluence 6.4.0","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwjxbj:","customfield_10651":null,"customfield_14734":"1|hwcwxz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hweh3j:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwgw47:","customfield_10653":null,"summary":"jiraissues macro could be improved to present full user names for user picker fields","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":"CONFDEV-18069","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"35985","self":"https://jira.atlassian.com/rest/api/latest/issue/35985","key":"CONFSERVER-5876","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"29477","customfield_11435":"29465","customfield_11437":"30310","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"14339","customfield_11434":"29465","customfield_17933":null,"labels":["affects-server","editor","editor-blueprints","ff"],"customfield_11433":"52772","customfield_10610":7.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"109893","self":"https://jira.atlassian.com/rest/api/2/issueLink/109893","inwardIssue":{"id":"46041","key":"CONFSERVER-7594","self":"https://jira.atlassian.com/rest/api/2/issue/46041","fields":{"summary":"Template Change History","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"57034","self":"https://jira.atlassian.com/rest/api/2/issueLink/57034","inwardIssue":{"id":"71660","key":"CONFSERVER-12559","self":"https://jira.atlassian.com/rest/api/2/issue/71660","fields":{"summary":"Add author and last updated by fields for user macros, templates and layouts","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"57035","self":"https://jira.atlassian.com/rest/api/2/issueLink/57035","inwardIssue":{"id":"147691","key":"CONFSERVER-23205","self":"https://jira.atlassian.com/rest/api/2/issue/147691","fields":{"summary":"Identify user macro creator ","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-37124].\n  {panel}\n\nHi,\r\n\r\nCurrently roadmap planner places bars roughly. The ability to define and display the start and end date for bars would help having a clear description of timing.\r\n\r\nIncluding [~D Monaghan] comments, the goal of this improvement would be to :\r\n- add an option \"Start date\" with a calendar. \r\n- add an option \"End date\" with a calendar. \r\n- add an option \"Selected lane\"\r\n- once modifications are validated by the user, the bar move to it's lane and size according to specified parameters\r\n- when the user move or change the size of the bar manually (using drag & drop) the dates are updated accordingly\r\n- when the user change the lane of a bar manually (using drag & drop), the selected lane value is updated accordingly\r\n- add an option to display Start and End dates on the roadmap planner ?\r\n\r\nfor markers :\r\n- Add an option \"Date\" with a calendar\r\n- Add a tick box \"Today\" which grays the \"Date\" parameter\r\n- once modifications are validated by User, the marker is moved accordingly on the planning\r\n\r\nRegards\r\nNicolas","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxq2x3:","customfield_10651":null,"customfield_14734":"1|hxpu3r:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwcx33:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxpu3j:","customfield_10653":null,"summary":"[Roadmap Planner] Option to display start/end dates in 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Issue Summary\r\n\r\nIf a Confluence admin rebuilds the Confluence index, this can cause HTTP threads servicing requests for Confluence Questions to become stuck (waiting for a lock). Confluence can hang in environments with an exhausted HTTP thread pool where all of the following conditions are true:\r\n * index rebuild time is relatively high (many hours or even days)\r\n * the configured maximum HTTP thread pool size (maxThreads in server.xml) is small-average\r\n * Confluence Questions activity is reasonably moderate or busy\r\n The susceptibility is mostly dependent on the above factors.\r\n\r\nCreating questions or answers in Confluence Questions utilises endpoints such as {{/rest/questions/1.0/topic}}. Calls to this appear to contain a small re-indexing component (likely for confluence-edge), however if the Confluence admin is already running content reindexing then the thread handling {{/rest/questions/1.0/topic}} (for example) will hang whilst waiting for a lock.\r\n\r\nFor example:\r\n{code:java}\r\n\"http-nio-26134-exec-1 url:/rest/questions/1.0/topic username:user2\" #261 daemon prio=5 os_prio=31 tid=0x00007fc86b783000 nid=0x21903 waiting on condition [0x000070001b9ab000]\r\n   java.lang.Thread.State: WAITING (parking)\r\n\tat sun.misc.Unsafe.park(Native Method)\r\n\t- parking to wait for  <0x00000006da6428b0> (a java.util.concurrent.locks.ReentrantLock$NonfairSync)\r\n\tat java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)\r\n\tat java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndCheckInterrupt(AbstractQueuedSynchronizer.java:836)\r\n\tat java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQueued(AbstractQueuedSynchronizer.java:870)\r\n\tat java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(AbstractQueuedSynchronizer.java:1199)\r\n\tat java.util.concurrent.locks.ReentrantLock$NonfairSync.lock(ReentrantLock.java:209)\r\n\tat java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java:285)\r\n\tat com.atlassian.bonnie.LoggingReentrantLock.lock(LoggingReentrantLock.java:32)\r\n\tat com.atlassian.bonnie.LuceneConnection.withWriter(LuceneConnection.java:485)\r\n\tat sun.reflect.GeneratedMethodAccessor1271.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n         <...snip...>\r\n{code}\r\nThis is similar to CONFSERVER-46588.\r\n\r\nReproduced so far with the latest version of Confluence Questions (v2.7.30) and various versions of Confluence (6.13.4, 7.4.4, 7.12.2).\r\nh3. Steps to Reproduce\r\n # Generate a reasonable document set (this is to ensure that the index rebuild runs for a few minutes or more during the test)\r\n # Click the 'rebuild' button on the 'Search Indexes' page (/admin/search-indexes.action)\r\n # Whilst the index is rebuilding, attempt to save questions or answers in Confluence Questions\r\n\r\nh3. Expected Results\r\n\r\nRebuilding the index should not cause Confluence Questions threads to hang.\r\nh3. Actual Results\r\n\r\nIf index rebuilding is occurring, any requests to {{/rest/questions/1.0/*}} will hang whilst waiting for an indexing lock.\r\n\r\nThe UI will show a spinner and the 'Save' button is often greyed out until the threads become unstuck:\r\n\r\n!confluence-question-UI-spins.png|width=600,height=300!\r\n\r\n\r\nThe below message is printed in the catalina.out file (if server.xml contains the StuckThreadDetectionValve):\r\n{noformat}\r\n09-Jun-2021 12:37:45.671 WARNING [ContainerBackgroundProcessor[StandardEngine[Standalone]]] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread [http-nio-26134-exec-1 url:/rest/questions/1.0/topic username:user2] (id=[261]) has been active for [64,804] milliseconds (since [6/9/21 12:36 PM]) to serve the same request for [http://localhost:26134/rest/questions/1.0/topic?pageSize=9] and may be stuck (configured threshold for this StuckThreadDetectionValve is [60] seconds). There is/are [1] thread(s) in total that are monitored by this Valve and may be stuck.\r\n java.lang.Throwable\r\n        at sun.misc.Unsafe.park(Native Method)\r\n        at java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)\r\n        at java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndCheckInterrupt(AbstractQueuedSynchronizer.java:836)\r\n        at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQueued(AbstractQueuedSynchronizer.java:870)\r\n        at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(AbstractQueuedSynchronizer.java:1199)\r\n        at java.util.concurrent.locks.ReentrantLock$NonfairSync.lock(ReentrantLock.java:209)\r\n        at java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java:285)\r\n        at com.atlassian.bonnie.LoggingReentrantLock.lock(LoggingReentrantLock.java:32)\r\n        at com.atlassian.bonnie.LuceneConnection.withWriter(LuceneConnection.java:485)\r\n        at sun.reflect.GeneratedMethodAccessor1271.invoke(Unknown Source)\r\n        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n<...snip...>\r\n{noformat}\r\nSuch threads will eventually complete once the main index rebuild completes. However, if there's enough activity in Confluence Questions and the index rebuild is taking a long time, the entire HTTP thread pool can be exhausted.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2yayf:","customfield_14734":"1|i2yb4v:","customfield_10651":null,"customfield_14731":"1|i2xpaf:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2yb4n:","customfield_12830":null,"summary":"Running content reindexing in Confluence causes threads for Confluence Questions to hang","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1184739","self":"https://jira.atlassian.com/rest/api/latest/issue/1184739","key":"CONFSERVER-58379","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["jim-a"],"customfield_11433":"9223372036854775807","customfield_10610":8.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/85797","id":"85797","description":"","name":"6.13.4","archived":false,"released":true,"releaseDate":"2019-04-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/86196","id":"86196","description":"","name":"6.13.5","archived":false,"released":true,"releaseDate":"2019-06-03"}],"customfield_20934":null,"issuelinks":[{"id":"444324","self":"https://jira.atlassian.com/rest/api/2/issueLink/444324","inwardIssue":{"id":"894438","key":"CONFSERVER-54431","self":"https://jira.atlassian.com/rest/api/2/issue/894438","fields":{"summary":"JIRA issues Macro error encoding UTF-8 to \"Epic name\" with special character","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. 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problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-58379/watchers","watchCount":17,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2019-06-05T11:08:17.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i07urj:","updated":"2026-04-25T02:39:29.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nThe epic name value with Umlaute with the Epic issue cannot be displayed correctly.\r\n \r\nh3. Environment\r\n* JIRA SoftWare 7.13.3\r\n* Confluence 6.13.5\r\n\r\nh3. Steps to Reproduce\r\n# On JIRA, Create an Epic issue with epic name like \"test ä test ö test ü\"\r\n# Create a Bug issue like to the epic issue above. \r\n# On Confluence, Create a new page with a JIRA issue macro filter out the issues above and choose to show the epic name.\r\n# Save the page\r\n\r\nh3. Expected Results\r\nThe epic name field should show the normal umlaut characters for all issue type.\r\n\r\nh3. Actual Results\r\nThe umlaut character in the epic name is showing the XML encoded code for the epic issue type.\r\n!Screen Shot 2019-06-05 at 13.07.35.png|thumbnail!\r\n\r\nh3. Workaround\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i07upz:","customfield_14734":"1|i07usf:","customfield_10651":null,"customfield_14731":"1|i07tbj:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i07us7:","customfield_12830":null,"summary":"Epic name with umlaut can not display correctly in JIRA issue macro","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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Issue Summary\r\n\r\nHierarchy is lost when you create a child page before publishing the \"draft-parent\" page.\r\nh3. Steps to Reproduce\r\n\r\n*Version 1* \r\n * Visit page A\r\n * Press the 'Create' button\r\n * After the new page draft opens, press the 'Create' button _again_\r\n * Give the new page a name 'B' and 'Publish'\r\n\r\n*Version 2* \r\n * Visit a page 'A'\r\n * Press shortcut 'c' and _keep the key pressed_.\r\n * Wait until at least 2 page loads did occur\r\n * give the new draft a name 'B' and 'Publish'\r\n\r\nh3. Expected Results\r\n * Confluence will not allow you to hit the \"Create\" button if you haven't published the page.\r\n * New page with hierarchy: A -> B\r\n\r\nh3. Actual Results\r\n * On Page Information the parent is listed as \"$webwork.htmlEncode($content.displayTitle)\".\r\n * Checking internally in the database, the first page(Page A) will be a draft without title, hence causing the \"$webwork.htmlEncode($content.displayTitle)\".\r\n\r\n*Notes*\r\n * After updating the null entries and rebuilding the ancestor table, the problem is still not resolved as it was created a page from a draft.\r\n * The page can be put back into the page hierarchy by simply doing a 'move' on it, and selecting a regular page as the new parent.\r\n\r\nh3. Workaround\r\n \r\nA workaround for this is to move the child page to a new parent page temporarily and then moving it back to it's original location","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1yzyn:","customfield_14734":"1|i1z053:","customfield_10651":null,"customfield_14731":"1|i1yp47:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i1z04v:","customfield_12830":null,"summary":"Pages are created outside of page hierarchy when triggering create page from draft","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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reproduce*\r\n* Create a project with and set only 'Reporter' in the 'Browse Project' permission for the project.\r\n\r\n*Expected Behavior*\r\n* Atleast, only users who have the 'create issue' permission for the project and/or have already created issues in the project should be able to see it.\r\n\r\n*Actual Behavior*\r\n* All logged-in users are actually able to see the project, including users who don't have create issue permissions and are not potentially reporters.\r\n* They are however not able to see any issues in the project.\r\n* Removing 'Reporter' from the 'Browse Project' permission, removes any unauthorised access to the project again.\r\n\r\n*Other notes:*\r\n* This bug seems to match the exact same behavior as reported for the 'Current Reporter' permission in https://jira.atlassian.com/browse/JRA-34389. However, I have created a seperate bug for it because this [documentation clearly states|https://confluence.atlassian.com/display/JIRA/Current+Reporter+Browse+Project+Permission] that the 'reporter' permission is different from the 'current reporter' permission. If this is a mistake, I guess the ticket can be closed as such.\r\n* The obvious workaround ofcourse is not to use 'Reporter' at all in the 'Browse Project Permissions', but the problem with this is that some use-cases need to allow any body who has created an issue in a project to be able to browse the project and atleast access issues they have reported.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxarnz:","customfield_14734":"1|hx7nf3:","customfield_10651":null,"customfield_14731":"1|hxejzb:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hx8ry7:","customfield_12830":null,"customfield_10401":null,"summary":"Granting the 'Browse Project' permissions to 'Reporter' causes the project to be seen by all 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Administration > System > Email Templates you see a Warning:\r\n\r\n\r\n{quote}Starting with Jira 10.0, we've introduced security enhancements for Velocity templates and allowlists. These updates prevent the use of any Velocity templates that aren?t explicitly included in the allowlist. This restriction also applies to admin-provided batched email notification templates.\r\n\r\nTo enable this feature, add the following lines to your (JIRA-INSTALL-DIR)/atlassian-jira/WEB-INF/classes/velocity-default.properties file. 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Issue Summary\r\n\r\nWhen Nesting a section macro inside a section macro in Confluence in Firefox 68.X. After the first line break display text is not rendering.\r\nh3. Environment\r\n\r\nFirefox 68.x.x\r\nh3. Steps to Reproduce\r\n # Insert section macro\r\n # Insert section macro within section macro\r\n # Put text in section macro and nested macro and then make a line break and put more text.\r\n # Publish\r\n\r\nh3. Expected Results\r\n\r\nText should render\r\nh3. Actual Results\r\n\r\nText after the line break does not render when published\r\nh3. Notes\r\n\r\nStorage Format\r\n{code:java}\r\n<p><br /></p><ac:structured-macro ac:name=\"section\" ac:schema-version=\"1\" ac:macro-id=\"0864eb38-e1e3-4f3b-9cbc-d31414ae0be8\"><ac:parameter ac:name=\"border\">true</ac:parameter><ac:rich-text-body>\r\n<p>first paragraph</p>\r\n<p>Second paragraph</p><ac:structured-macro ac:name=\"section\" ac:schema-version=\"1\" ac:macro-id=\"fbfc5702-f4be-4885-8308-f14f170d8f01\"><ac:parameter ac:name=\"border\">true</ac:parameter><ac:rich-text-body>\r\n<p>first paragraph</p>\r\n<p>second paragraph</p><ac:structured-macro ac:name=\"section\" ac:schema-version=\"1\" ac:macro-id=\"757588da-96d4-4ca5-b127-7204482c1619\"><ac:rich-text-body>\r\n<p>first paragraph</p>\r\n<p>second paragraph</p></ac:rich-text-body></ac:structured-macro>\r\n<p class=\"auto-cursor-target\"><br /></p>\r\n<p class=\"auto-cursor-target\"><br /></p></ac:rich-text-body></ac:structured-macro>\r\n<p class=\"auto-cursor-target\"><br /></p></ac:rich-text-body></ac:structured-macro>\r\n<p><br /></p>\r\n<p><br /></p>\r\n<p><br /></p>\r\n<p><br /></p>{code}\r\nThis snippet of CCS code seems to be causing the issue. When toggling the display: table-caption using browser tools:\r\n{code:java}\r\n.sectionMacro > :not(.sectionMacroRow), .sectionMacroWithBorder > :not(.sectionMacroRow) {\r\n    display: table-caption;\r\n}\r\n{code}\r\nh3. Workaround\r\n\r\nWorkaround\r\n Any other supported browsers,(IE 11, Edge, or Chrome)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i0w5tb:","customfield_14734":"1|i0w5xz:","customfield_10651":null,"customfield_14731":"1|i0w2k7:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i0w5xr:","customfield_12830":null,"summary":"When Nesting a section macro inside a section macro in Confluence in Firefox 68.X. After the first line break display text is not rendering.","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-1649","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1794713","self":"https://jira.atlassian.com/rest/api/latest/issue/1794713","key":"JRASERVER-72718","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/27191","id":"27191","name":"System Administration - Audit Logs","description":"Keeps tracks of administrative changes done in a JIRA instance. Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":"2025-03-25","customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6671229eaffd","name":"6671229eaffd","key":"JIRAUSER5048855","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5048855&avatarId=5849562","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5048855&avatarId=5849562","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5048855&avatarId=5849562","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5048855&avatarId=5849562"},"displayName":"Pietro Lemes","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":"*Status update 31-Mar-2025*\r\n\r\nGood day, team,\r\n\r\nAfter careful consideration, the Product team has decided that JRASERVER-72718 is not something we will prioritise in our current product pipeline. We genuinely appreciate your feedback. Please know that this will be taken into account when designing our product roadmap for the future. We currently focus on issues that have a wider impact on our strategic pillars, such as [scale, security, and experience improvements|https://www.atlassian.com/roadmap/data-center?status=comingSoon;future&]. \r\n\r\nWhile we recognise this is not the outcome you hoped for, please continue to monitor the vote and comment on this ticket with your use cases and thoughts. Your feedback is valuable to us. For the latest developments and plans in the Data Center, please subscribe to Roadmap Updates at [https://www.atlassian.com/roadmap/data-center]\r\n\r\nBest regards\r\n\r\nAndrzej Kotas\r\n\r\nSenior Product Manager - Data Center Products","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6671229eaffd","name":"6671229eaffd","key":"JIRAUSER5048855","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5048855&avatarId=5849562","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5048855&avatarId=5849562","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5048855&avatarId=5849562","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5048855&avatarId=5849562"},"displayName":"Pietro 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Issue Summary\r\n\r\nDeleting components that have been archived does not remove the Issue association from the nodeassociation table.\r\n\r\nThis can lead to gadgets showing a different number of issues without components than what's seen in the Issue navigator.\r\nh3. Steps to Reproduce\r\n # Add a component to an issue\r\n # Archive the component\r\n # Delete the component\r\n\r\nh3. Expected Results\r\n\r\nComponent is deleted and any association to it is removed\r\nh3. Actual Results\r\n\r\nComponent is deleted but nodeassociation table still has the link between the issues and component.\r\nh3. Workaround\r\n # Delete the orphaned rows manually with the SQL query below\r\n{code:SQL}delete from nodeassociation where source_node_entity = 'Issue' and sink_node_entity = 'Component' and sink_node_id not in (select id from component);{code}\r\n # Reindex Jira\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2d7lb:","customfield_14734":"1|i2d7rr:","customfield_10651":null,"customfield_14731":"1|i2ct7z:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2d7rj:","customfield_12830":null,"customfield_10401":null,"summary":"Deleting archived component leaves orphan issue association","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2066548","self":"https://jira.atlassian.com/rest/api/latest/issue/2066548","key":"JRASERVER-78619","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB2","dark-theme"],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/109408","id":"109408","description":"","name":"10.3.1","archived":false,"released":true,"releaseDate":"2025-01-08"}],"customfield_20934":null,"issuelinks":[{"id":"543904","self":"https://jira.atlassian.com/rest/api/2/issueLink/543904","inwardIssue":{"id":"2097956","key":"JRASERVER-79032","self":"https://jira.atlassian.com/rest/api/2/issue/2097956","fields":{"summary":"Insufficient contrast for panels with background colors using Jira Data Center dark theme","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. 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Issue Summary\r\n\r\nThe text formatting for code blocks is not rendering properly in Dark Theme. \r\nIt works as expected in Original/Light Theme. \r\nh3. Steps to Reproduce\r\n # Using the formatting provided in this [article|https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=advanced];\r\n{code:java}\r\n{code:xml}\r\n    <test>\r\n        <another tag=\"attribute\"/>\r\n    </test>\r\n{code}\r\n # Open a Jira issue and type the code block on the Description or Comment field;\r\n!image-2025-02-20-14-35-29-971.png!\r\n\r\nh3. Expected Results\r\n\r\nThe code block should be rendered properly like this (this is from Light Theme);\r\n!image-2025-02-20-14-37-22-717.png!\r\nh3. Actual Results\r\n\r\nIn Dark Theme, the code block shows like this;\r\n!image-2025-02-20-14-38-40-317.png!\r\nh3. Workaround\r\n\r\nA workaround is to add custom CSS rule through the announcement banner;\r\n # Configure [announcement banner|https://confluence.atlassian.com/jirakb/configuring-an-announcement-banner-1217300328.html] with the following custom CSS rule;\r\n{noformat}\r\n<style>\r\n.code-tag {\r\n   color: var(--ds-text-accent-teal, #000091);\r\n}\r\n</style>{noformat}\r\n!screenshot-1.png|thumbnail!\r\n # Add the code block in either Description/Comment field;\r\n{noformat}\r\n{code:xml}\r\n    <test>\r\n        <another tag=\"attribute\"/>\r\n    </test>\r\n{code}{noformat}\r\n!screenshot-2.png|thumbnail!\r\n # The result would be like this;\r\n !screenshot-3.png|thumbnail! \r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4bkav:","customfield_14734":"1|i4bkh3:","customfield_10651":null,"customfield_14731":"1|i4adno:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4bkgv:","customfield_12830":null,"customfield_10401":null,"summary":"Code block is not rendering in Dark Theme","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2097956","self":"https://jira.atlassian.com/rest/api/latest/issue/2097956","key":"JRASERVER-79032","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79032/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-08-20T21:27:34.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4go5r:","updated":"2026-04-24T07:06:26.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAs described on [Text Formatting Notation Help - Advanced Formatting|https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=advanced], users can specify {{titleBGColor}} and {{bgColor}} values for panels in Jira's Wiki Style Renderer (descriptions/comments/custom fields). Before the introduction of dark theme, users would need to choose colors that sufficiently contrasted the single text color. However, most background colors provide insufficient contrast with the text color in dark theme.\r\n\r\nThis violates WGAC Level AA contrast guidelines. This is a product bug, as there's no way to avoid this without an administrative workaround.\r\n\r\nh3. Steps to Reproduce\r\n\r\n# Use the \"light\" or \"original\" theme.\r\n# Add a panel in a Wiki Style Renderer text area that specifies {{titleBGColor}} and {{bgColor}} values with a sufficient contrast ratio.\r\n# Switch to the \"dark\" theme.\r\n\r\n!light-theme.png|width=500!\r\n\r\nh3. Expected Results\r\n\r\nThe text color automatically adjusts to maintain contrast with the specified background color.\r\n\r\n!dark-theme-workaround-1.png|width=500!\r\n\r\nh3. Actual Results\r\n\r\nThe text color fails to provide sufficient contrast, impacting readability.\r\n\r\n!dark-theme.png|width=500!\r\n\r\nh3. Workaround\r\n\r\nh4. Workaround 1\r\n\r\nForce Jira to use the \"inverse\" text color token in panels specifying background colors when in dark mode. Add the following to your announcement banner ([Configuring an announcement banner|https://confluence.atlassian.com/pages/viewpage.action?pageId=938846985]):\r\n\r\n{code:html}\r\n<style>\r\n    html[data-color-mode=dark] .panelHeader[style*=\"background-color\"] *, html[data-color-mode=dark] .panelContent[style*=\"background-color\"] * {\r\n        color: var(--ds-text-inverse, #1d2125);\r\n    }\r\n</style>\r\n{code}\r\n\r\nh4. Workaround 2\r\n\r\nSame as Workaround 1, but automatically calculates a contrasting text color using the \"difference\" blend mode. Applies antialiasing to improve optical clarity.\r\n\r\n{code:html}\r\n<style>\r\n    html[data-color-mode=dark] .panelHeader[style*=\"background-color\"] *, html[data-color-mode=dark] .panelContent[style*=\"background-color\"] * {\r\n        mix-blend-mode: difference;\r\n        -webkit-font-smoothing: antialiased;\r\n        -moz-osx-font-smoothing: grayscale;\r\n    }\r\n</style>\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4go0n:","customfield_14734":"1|i4go6v:","customfield_10651":null,"customfield_14731":"1|i4fhi4:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4go6n:","customfield_12830":null,"customfield_10401":null,"summary":"Insufficient contrast for panels with background colors using Jira Data Center dark theme","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"979622","self":"https://jira.atlassian.com/rest/api/latest/issue/979622","key":"JRASERVER-67392","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Summary\r\nUsing either Java API or REST API to get remote issue links, the outputs do not contain Confluence page titles\r\n\r\nh3. Steps to reproduce\r\n# Link JIRA and Confluence using applinks\r\n# Link a JIRA issue with a Confluence page in 2 ways:\r\n#* Use the Link feature in JIRA -> this will create a *Wiki Page* link relationship\r\n#* Use JIRA Issues macro in Confluence -> this will create a *Mentioned in* link relationship\r\n# Get remote issue links using API as follows:\r\n#* For Java API, use this method: [RemoteIssueLink.html#getTitle|https://docs.atlassian.com/software/jira/docs/api/7.9.0/com/atlassian/jira/issue/link/RemoteIssueLink.html#getTitle--]\r\n#* For REST API, use this method: [issue-getRemoteIssueLinkById|https://docs.atlassian.com/software/jira/docs/api/REST/7.9.0/#api/2/issue-getRemoteIssueLinks]\r\n\r\nh3. Expected behavior\r\nThe Confluence page titles are returned correctly\r\n\r\nh3. Actual behavior\r\n* For _Wiki Page_ link, the page title displays *Wiki Page*\r\n* For _Mentioned in_ link, the page title displays *Page*\r\n\r\nExample:\r\n{code}\r\n  {\r\n    \"id\": 10101,\r\n    \"self\": \"http:\\/\\/emeajira:8790\\/jira790\\/rest\\/api\\/2\\/issue\\/SCRUM-1\\/remotelink\\/10101\",\r\n    \"globalId\": \"appId=526b2a52-1031-3ad1-a42c-5f2bfd6e55f6&pageId=65538\",\r\n    \"application\": {\r\n      \"type\": \"com.atlassian.confluence\",\r\n      \"name\": \"Confluence\"\r\n    },\r\n    \"relationship\": \"Wiki Page\",\r\n    \"object\": {\r\n      \"url\": \"http:\\/\\/emeajira:6801\\/cfl681\\/pages\\/viewpage.action?pageId=65538\",\r\n      \"title\": \"Wiki Page\",\r\n      \"icon\": {\r\n        \r\n      },\r\n      \"status\": {\r\n        \"icon\": {\r\n          \r\n        }\r\n      }\r\n    }\r\n  },\r\n  {\r\n    \"id\": 10102,\r\n    \"self\": \"http:\\/\\/emeajira:8790\\/jira790\\/rest\\/api\\/2\\/issue\\/SCRUM-1\\/remotelink\\/10102\",\r\n    \"globalId\": \"appId=526b2a52-1031-3ad1-a42c-5f2bfd6e55f6&pageId=65540\",\r\n    \"application\": {\r\n      \"type\": \"com.atlassian.confluence\",\r\n      \"name\": \"Confluence\"\r\n    },\r\n    \"relationship\": \"mentioned in\",\r\n    \"object\": {\r\n      \"url\": \"http:\\/\\/emeajira:6801\\/cfl681\\/pages\\/viewpage.action?pageId=65540\",\r\n      \"title\": \"Page\",\r\n      \"icon\": {\r\n        \r\n      },\r\n      \"status\": {\r\n        \"icon\": {\r\n          \r\n        }\r\n      }\r\n    }\r\n  }\r\n{code}\r\n\r\nh3. Notes\r\nFor remote links to Bamboo e.g. plan branches, the branch title is returned correctly:\r\n{code}\r\n  {\r\n    \"id\": 10007,\r\n    \"self\": \"http:\\/\\/emeajira:8790\\/jira790\\/rest\\/api\\/2\\/issue\\/SCRUM-1\\/remotelink\\/10007\",\r\n    \"globalId\": \"appId=063c4120-4718-349c-85bb-f2eff99061bb&planKey=BAM-JIRA0\",\r\n    \"application\": {\r\n      \"type\": \"com.atlassian.bamboo\",\r\n      \"name\": \"Atlassian Bamboo\"\r\n    },\r\n    \"relationship\": \"Bamboo Branches\",\r\n    \"object\": {\r\n      \"url\": \"http:\\/\\/emeajira:6401\\/bam641\\/browse\\/BAM-JIRA0\\/latest\",\r\n      \"title\": \"Bamboo \\u203a JIRA \\u203a test-SCRUM-1-branch\",\r\n      \"summary\": \"BAM-JIRA0\",\r\n      \"icon\": {\r\n        \"url16x16\": \"http:\\/\\/emeajira:8790\\/jira790\\/download\\/resources\\/com.atlassian.jira.plugin.ext.bamboo:bamboo-version-tabpanel\\/images\\/icon_bamboo.png\",\r\n        \"title\": \"Plan Status\"\r\n      },\r\n      \"status\": {\r\n        \"icon\": {\r\n          \r\n        }\r\n      }\r\n    }\r\n  }\r\n{code}\r\n\r\n{panel}\r\n(flag) The *title* column in *remotelink* table in JIRA database appears to contain:\r\n* *Wiki Page* for _Wiki Page_ link\r\n* *Page* for _Mentioned in_ link\r\n* Bamboo's actual branch title\r\n{panel}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzewlj:","customfield_14734":"1|hzew4f:","customfield_10651":null,"customfield_14731":"1|hzf2s7:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzew4f:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA API fails to get Confluence Page Titles through Remote Issue Links","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2059263","self":"https://jira.atlassian.com/rest/api/latest/issue/2059263","key":"JRASERVER-78379","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Masutti","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=tmasutti","name":"tmasutti","key":"tmasutti","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=tmasutti&avatarId=5869397","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=tmasutti&avatarId=5869397","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=tmasutti&avatarId=5869397","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=tmasutti&avatarId=5869397"},"displayName":"Thiago Masutti","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78379/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78379/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-01-02T14:26:42.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4aekf:","updated":"2026-04-24T06:36:53.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nThere is a race condition present in Jira Data Center when users make concurrent changes to an issue while performing a workflow transition.\r\nThis problem may cause some changes to be overridden, leading to potential data inconsistency.\r\n\r\nh3. Steps to Reproduce\r\n# Install a vanilla instance of Jira Software Data Center.\r\n# Create a sample project.\r\n# Run the following script that will perform issue actions on a loop - run this on more than 1 terminal to increase the likelihood of the problem.\r\n{code}\r\nJIRA_BASE_URL=http://127.0.0.1:8080\r\nJIRA_ADMIN_USERNAME=rest-api-account\r\nJIRA_ADMIN_PASSWORD=rest-api-account\r\nJIRA_PROJECT_KEY_PREFIX=KAN\r\n\r\nWF_ACTION_ID=31\r\nASSIGNEE_USERNAME=admin\r\n\r\nNUM_ISSUES_PER_PROJECT=100\r\nNUM_COMMENTS_PER_ISSUE=1\r\n\r\nfor i in $(seq 1 1); do\r\n  for j in $(seq 1 ${NUM_ISSUES_PER_PROJECT}); do\r\n    JIRA_PROJECT_KEY=${JIRA_PROJECT_KEY_PREFIX}${i}\r\n    CREATE_ISSUE_RESPONSE=$(curl -u ${JIRA_ADMIN_USERNAME}:${JIRA_ADMIN_PASSWORD} -X POST \\\r\n       -H \"Content-Type: application/json\" \\\r\n       ${JIRA_BASE_URL}'/rest/api/2/issue/' \\\r\n       -d '{\"fields\": {\"project\":{\"key\": \"'${JIRA_PROJECT_KEY}'\"},\"summary\": \"Lorem ipsum dolor sit amet, consectetur adipiscing elit\",\"issuetype\": {\"name\": \"Bug\"}}}' 2>/dev/null)\r\n\r\n    JIRA_ISSUE_URL=$(echo ${CREATE_ISSUE_RESPONSE} | jq -r .self)\r\n\r\n    nohup curl -D- -u ${JIRA_ADMIN_USERNAME}:${JIRA_ADMIN_PASSWORD} -X POST \\\r\n        -H \"Content-Type: application/json\" \\\r\n        ${JIRA_ISSUE_URL}'/transitions' \\\r\n        -d '{\"transition\": {\"id\": \"'${WF_ACTION_ID}'\"}}' &\r\n\r\n    curl -D- -u ${JIRA_ADMIN_USERNAME}:${JIRA_ADMIN_PASSWORD} -X PUT \\\r\n        -H \"Content-Type: application/json\" \\\r\n        ${JIRA_ISSUE_URL} \\\r\n        -d '{\"fields\":{\"assignee\":{\"name\":\"'${ASSIGNEE_USERNAME}'\"}}}'\r\n\r\n    curl -D- -u ${JIRA_ADMIN_USERNAME}:${JIRA_ADMIN_PASSWORD} -X PUT \\\r\n        -H \"Content-Type: application/json\" \\\r\n        ${JIRA_ISSUE_URL} \\\r\n        -d '{\"fields\":{\"description\":\"Fusce vel purus a ex eleifend lacinia in a felis.\"}}'\r\n\r\n    for k in $(seq 1 ${NUM_COMMENTS_PER_ISSUE}); do\r\n      curl -D- -u ${JIRA_ADMIN_USERNAME}:${JIRA_ADMIN_PASSWORD} -X POST \\\r\n        -H \"Content-Type: application/json\" \\\r\n        ${JIRA_ISSUE_URL}'/comment' \\\r\n        -d '{\"body\": \"Donec tristique consequat interdum.\"}'\r\n    done\r\n  sleep 7\r\n  done\r\ndone\r\n{code}\r\n #* Create an issue.\r\n #* Change the workflow status through a background REST API call.\r\n #* Modify the issue adding an assignee.\r\n #* Modify the issue adding a description.\r\n #* Add a comment to the issue.\r\n# Run a JQL search to see the list of issues created, including the _assignee_ as column of the results.\r\n{code:sql}\r\nproject = KAN1\r\nand issuetype = Bug\r\norder by created\r\n{code}\r\n\r\n\r\nh3. Expected Results\r\nAll actions performed through the REST API are properly committed to the database and no issue changes are overwritten.\r\n\\\\\r\n\\\\\r\nFrom the sample _steps_ above, then every Jira issue should have the _admin_ account as the _Assignee_.\r\n\r\nh3. Actual Results\r\nAll REST API actions are run and the issue transition may overwrite changes that were occurring concurrently.\r\n\\\\\r\n\\\\\r\nIn the steps of the bug report, the transitioning the issue may overwrite the assignee change, making several issues as _Unassigned_.\r\n !screenshot-1.png|thumbnail! \r\nLooking at the history of affected nodes we have the following characteristics:\r\n # Issue was created.\r\n # The _admin_ account was made the assignee.\r\n # The issue status change (transition) was completed with just a few millis of difference.\r\n !screenshot-2.png|thumbnail!  !screenshot-3.png|thumbnail! \r\n\r\nh3. Workaround\r\n_Currently there is no known workaround for this behavior. A workaround will be added here when available._","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4aefb:","customfield_14734":"1|i4aelj:","customfield_10651":null,"customfield_14731":"1|i497z8:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4aelb:","customfield_12830":null,"customfield_10401":null,"summary":"Race condition when making a workflow transition operation concurrently to other issue changes","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2128258","self":"https://jira.atlassian.com/rest/api/latest/issue/2128258","key":"JRASERVER-79271","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Summary\r\nProject “Users and roles” page fails to load after adding a service account to a project role. UI shows error: *“Unable to display the results.”*\r\n\r\nh3. Issue Summary\r\nWhen a Jira administrator adds a service account to a project role, the *Project settings → Users and roles* page can no longer load correctly for that project. Instead of displaying the list of users and roles, the UI shows the error message *“Unable to display the results.”* in the bottom‑left corner of the page.\r\n\r\nh3. Steps to Reproduce\r\n # Go to {*}System → User Management → Service accounts{*}.\r\n # Create a service account named {{test_sa}} and grant it full access (all scopes and projects).\r\n # Go to any project and open {*}Project settings → Users and roles{*}.\r\n # Click {*}Add users to a role{*}.\r\n # Search for {{test_sa}} and add it to any project role.\r\n # Reload the *Users and roles* page.\r\n\r\nh3. Expected Results\r\n * The *Users and roles* page loads successfully.\r\n * The service account {{test_sa}} appears in the selected project role.\r\n * No error message is displayed.\r\n\r\nh3. Actual Results\r\n * The *Users and roles* page does not load correctly.\r\n * The UI displays the error message *“Unable to display the results.”* in the bottom‑left corner of the page.\r\n * Project roles and user assignments cannot be viewed or managed via this page.\r\n * In atlassin-jira.log, below error is captured:\r\n{code:java}\r\n2026-01-21 22:44:53,029+0000 http-nio-8080-exec-17 url: /jira/rest/projectconfig/latest/roles/SCRUM; user: admin ERROR admin 1364x651x1 1uw3xg4 10.224.44.23,172.50.0.2 /rest/projectconfig/latest/roles/SCRUM [c.a.p.r.v2.exception.ThrowableExceptionMapper] Uncaught exception 4c43738c-9f28-4a0e-abb3-be2cafaa7ee1 thrown by REST service: Cannot invoke \"com.atlassian.jira.bc.security.login.LoginInfo.getLastLoginTime()\" because \"loginInfo\" is null\r\njava.lang.NullPointerException: Cannot invoke \"com.atlassian.jira.bc.security.login.LoginInfo.getLastLoginTime()\" because \"loginInfo\" is null\r\n at com.atlassian.jira.projectconfig.rest.project.RolesResource.lambda$toUserResponse$9(RolesResource.java:301)\r\n at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:197)\r\n at java.base/java.util.stream.SliceOps$1$1.accept(SliceOps.java:200)\r\n at java.base/java.util.stream.SortedOps$SizedRefSortingSink.end(SortedOps.java:361)\r\n at java.base/java.util.stream.AbstractPipeline.copyIntoWithCancel(AbstractPipeline.java:528)\r\n at java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:513)\r\n at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:499)\r\n at java.base/java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:921)\r\n at java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)\r\n at java.base/java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:682)\r\n at com.atlassian.jira.projectconfig.rest.project.RolesResource.sortAndLimitUserResults(RolesResource.java:293)\r\n at com.atlassian.jira.projectconfig.rest.project.RolesResource.lambda$toRoleMembersResponse$1(RolesResource.java:238)\r\n at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:197)\r\n{code}\r\n\r\nh3. Workaround\r\nFor now, the workaround is to avoid to use service accounts.\r\n*Restore the Project settings → Users and roles page*\r\nIf this bug affects your project, you can restore the page by removing the problematic role–service account association via the Jira API:\r\n # *List project roles*\r\n{code:java}\r\n*GET https://JIRA_URL/rest/api/2/project/<PROJECT>/role* \r\n{code}\r\n # *Get details for the affected role*\r\n{code:java}\r\nGET https://JIRA_URL/rest/api/2/project/<PROJECT>/role/<ROLE_ID> {code}\r\n # *Remove the service account from the role*\r\nUse the {{<USER_NAME>}} returned in the previous response:\r\n{code:java}\r\ncurl -u \"admin:password\" \\\r\n  -X DELETE \\\r\n  \"https://JIRA_URL/rest/api/2/project/<PROJECT>/role/<ROLE_ID>?user=<USER_NAME {code}\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4lppj:","customfield_14734":"1|i4lpvr:","customfield_10651":null,"customfield_14731":"1|i4kja4:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4lpvj:","customfield_12830":null,"customfield_10401":null,"summary":"Project “Users and roles” page fails to load after adding a service account to a project role. 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-31808].\n  {panel}\n\nCurrent behaviour of the two dimensional filter statistics gadget is to allow multiple issue fields to be selected for the X & Y axis to provide a statistical summary of issues.  \r\n\r\nA further improvement would be to include the field Story Points.  This would allow integration of story points to the users dashboard, with reports similar to story points vs. priority.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx53on:","customfield_10651":null,"customfield_14734":"1|hx1c5j:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hx9qrj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx2os7:","customfield_10653":null,"customfield_10401":null,"summary":"Two Dimensional Filter Statistics gadget add Story Points to X/Y Axis","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2143316","self":"https://jira.atlassian.com/rest/api/latest/issue/2143316","key":"JRASERVER-79376","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Description\r\n\r\nWhen building a Two Dimenstional gadget and selecting Teams vs issue type, sub-tasks are not inheriting the \"teams\" value, and hence, it will always display zeroed in the amount of issues, but when we click in that amount, Jira will open the issue search screen and in that screen the JQL is correctly populating the amount of issues, this creates a big divergency between the gadget with what is currently returning in the issue search screen.\r\nh2. Steps to Reproduce\r\n * Create an EPIC\r\n\r\n * Create 5 sub-tasks on it\r\n\r\n * Create a Shared team\r\n\r\n * Set the Shared team in the EPIC\r\n\r\n * In any Dashboard build a new Two-Dimensional field using:\r\n\r\n * \r\n ** Issue type vs Team\r\n\r\n * Note that Gadget will display ZERO sub-tasks instead of 5\r\n\r\n * Click on the 0 to open the issue search screen\r\n\r\n * JQL will return 5 creating then the mismatch\r\n\r\nh2. Expected Results\r\n * The gadget to be in sync with JQL, in other words, parent issue needs to always inherit values from the main issue.\r\n\r\nh2. Actual\r\n * Sub-task is not inheriting the teams value from the Epic\r\n\r\nh2. Workaround\r\n\r\nThe only know workaround is to use different gadget ie: filter results","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4o4cv:","customfield_14734":"1|i4o4j3:","customfield_10651":null,"customfield_14731":"1|i4my0k:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4o4iv:","customfield_12830":null,"customfield_10401":null,"summary":" Inconsistency of data in the Two Dimensional gadget","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"642162","self":"https://jira.atlassian.com/rest/api/latest/issue/642162","key":"JRASERVER-62971","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server"],"customfield_11433":"9223372036854775807","customfield_10610":8.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"330828","self":"https://jira.atlassian.com/rest/api/2/issueLink/330828","outwardIssue":{"id":"731741","key":"JRACLOUD-62971","self":"https://jira.atlassian.com/rest/api/2/issue/731741","fields":{"summary":"Restrict activity stream based on user ","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-62971/watchers","watchCount":9,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2016-10-27T08:30:23.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hycxq7:","updated":"2026-04-24T04:14:55.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-62971].\n  {panel}\n\n*Problem*\r\n\r\n It is currently not possible to restrict the information from the activity stream to appropriate groups or users. It only disables it Globally. However, this cannot prevent the user to add the activity stream on the dashboard again. \r\n\r\nA simple example would be if the user does not have permission to access Confluence, this message will display on the Activity Stream. :\r\n\r\n{quote}\r\n\r\nAdditional information may be available, please authenticate for more information:\r\nAuthenticate with Confluence.\r\n{quote} \r\n\r\n!image-2016-10-27-16-30-19-607.png|thumbnail!\r\n\r\n \r\n\r\nClicking the X button will only remove it temporarily but once the page reloads, it will re-appear. \r\n\r\n \r\n\r\n*Suggestion *\r\n\r\nIntroduce the ability to restrict the Activity stream based on user, group , role. etc. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyczev:","customfield_10651":null,"customfield_14734":"1|hycxr3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hydxrz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hycxqv:","customfield_10653":null,"customfield_10401":null,"summary":"Restrict activity stream based on user 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doesn't render [notes://] links. DefaultTextRenderer does. For details why, [please see this comment below|#action_68014]\r\n\r\nThe documentation says I can create hyperlinks in the Description field, using WIKI markup, by surrounding my link with '[' and ']'. I would like to be able to create links to Notes documents, using the notes:// protocol, and this appears to have been addressed earlier at\r\n\r\n[http://jira.atlassian.com/browse/JRA-2096]\r\n\r\nIf I embed an http:// hyperlink, as above, it works. If I embed a [notes://] hyperlink, it doesn't.\r\n\r\nCuriously, it does appear to work in fields other than Description. If I put a [notes://] link in a comment, the link works. It also works if I generate a custom field of type URL and paste the notes:// hyperlink into that. The WIKI renderer is enabled for the Description field.\r\n * Here is a sample Description field entry:{panel}Here's a list of multiple jobs that need to be patched:\r\n\r\nCorrect handling of bad blocks inside a read request\r\n *-\r\n [Notes://alphamosaic-m01/80256E460038EF1B/AAC7D56CA8FD884B852563BE00610639/8532F02196D6FCC48025721F0045D5CC]\r\n Merged functional improvements from the trunk\r\n *-\r\n [Notes://alphamosaic-m01/80256E460038EF1B/AAC7D56CA8FD884B852563BE00610639/6872C1BE4F98BD3D802571FE00312DA4]\r\n{panel}\r\n\r\n * What should happen is that the Notes references become hyperlinks.\r\n * What actually happens is that I get plain text\r\n\r\nh3. Additional requested protocols to support\r\n\r\nFrom the comments, we have to add a support for these protocols too:\r\n * svn://\r\n * [file://|file:///]\r\n * notes://\r\n\r\n(on) As an idea - to make this pluggable, admin user can define JIRA-wide the list of supported protocol prefixes.\r\nh3. Workarounds\r\n * Use a text render (or an additional field with a text renderer), since the text renderer properly handles the links.\r\n * Use a browser plug-in in a user browsers, to replace certain protocol links with the real links.\r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwg37r:","customfield_14734":"1|hwa6k7:","customfield_10651":null,"customfield_14731":"1|hws7fb:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hwfym7:","customfield_12830":null,"customfield_10401":null,"summary":"Cannot create notes:// hyperlinks in Description field using WIKI renderer","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"792372","self":"https://jira.atlassian.com/rest/api/latest/issue/792372","key":"JRASERVER-65046","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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(i) This is a clone of a Confluence bug that has proven to affect JIRA.\r\nh3. Summary\r\n\r\nEverywhere in Confluence DB tables, the creator is now set as the user hash. This username hash is stored in the table user_mapping which is made of three columns (user_key, username, lower_username). The last column has a unique index.\r\n\r\nNow in cwd_user, there is no index on column lower_user_name. The only index there is on lower_user_name is composed with the other column directory_id.\r\n\r\nSo this means that for every action where Confluence looks up for creator information, it makes a full table scan on cwd_user. (Unless the caching in Confluence helps to avoid this ? )\r\nh3. Environment\r\n * Confluence 5.9.4\r\n * PostgreSQL 9.3.10\r\n\r\nh3. Steps to Reproduce\r\n\r\nThere are many actions in Confluence which could cause this to occur. One such query which has been found is the below one:\r\n{code:sql}\r\nselect internalgr2_.id as id,\r\ninternalgr2_.group_name as group_name,\r\ninternalgr2_.lower_group_name as lower_gr3_,\r\ninternalgr2_.active as active,\r\ninternalgr2_.local as local,\r\ninternalgr2_.created_date as created_6_,\r\ninternalgr2_.updated_date as updated_7_,\r\ninternalgr2_.description as descript8_,\r\ninternalgr2_.group_type as group_type,\r\ninternalgr2_.directory_id as directo10_\r\nfrom cwd_membership hibernatem0_,\r\ncwd_user internalus1_,\r\ncwd_group internalgr2_\r\nwhere hibernatem0_.parent_id=internalgr2_.id\r\nand ((internalus1_.lower_user_name=:v2 and hibernatem0_.child_user_id=internalus1_.id)\r\nand(internalgr2_.directory_id=:v1 and hibernatem0_.parent_id=internalgr2_.id))\r\norder by internalgr2_.lower_group_name;\r\n{code}\r\nAn explain plan on that shows a table scan is run on the lower_user_name field in cwd_user, if there is enough data in the tables being queried (in a fresh install there is no table scan, probably due to optimization from analyze statistics).\r\nh3. Expected Results\r\n\r\nDatabase query returns quickly without performance impact, by using an index lookup.\r\nh3. Actual Results\r\n\r\nDatabase query returns slowly, and causes a performance hit, as it's using a record lookup (table scan).\r\nh3. Workaround\r\n\r\nManually add an index on lower_user_name in the cwd_user table, for example:\r\n{code:sql}\r\ncreate index idx_user_lower_user_name on cwd_user (lower_user_name);\r\n{code}\r\nNOTE: If any future fix adds a new index, you may need to manually remove this index before that.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyqpnb:","customfield_14734":"1|hyqoe7:","customfield_10651":null,"customfield_14731":"1|hyrc5r:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyqodz:","customfield_12830":null,"customfield_10401":null,"summary":"cwd_user table missing a index","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1165906","self":"https://jira.atlassian.com/rest/api/latest/issue/1165906","key":"CONFSERVER-58258","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":7.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"498324","self":"https://jira.atlassian.com/rest/api/2/issueLink/498324","outwardIssue":{"id":"1963766","key":"CONFSERVER-90494","self":"https://jira.atlassian.com/rest/api/2/issue/1963766","fields":{"summary":"Regression - PDF Attachments - CID Font Preview does not work after upgrade","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"389540","self":"https://jira.atlassian.com/rest/api/2/issueLink/389540","inwardIssue":{"id":"420437","key":"CONFSERVER-37252","self":"https://jira.atlassian.com/rest/api/2/issue/420437","fields":{"summary":"CID fonts are garbled in PDF Macros.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/52890","id":"52890","name":"Content - File Previews"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=yokamoto","name":"yokamoto","key":"yokamoto","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=yokamoto&avatarId=2469997","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=yokamoto&avatarId=2469997","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=yokamoto&avatarId=2469997","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=yokamoto&avatarId=2469997"},"displayName":"Yuki Okamoto","active":false,"timeZone":"Asia/Tokyo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=yokamoto","name":"yokamoto","key":"yokamoto","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=yokamoto&avatarId=2469997","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=yokamoto&avatarId=2469997","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=yokamoto&avatarId=2469997","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=yokamoto&avatarId=2469997"},"displayName":"Yuki Okamoto","active":false,"timeZone":"Asia/Tokyo"},"customfield_10560":null,"customfield_10440":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-58258/votes","votes":7,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_10432":null,"customfield_16535":null,"customfield_10433":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-58258/watchers","watchCount":9,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2019-05-10T03:37:38.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i04r3r:","updated":"2026-04-24T04:14:29.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Definition\r\n\r\nCID fonts which are embedded in PDF file are shown as blank in PDF preview.\r\n\r\nYou can see this problem with the following steps to reproduce.\r\n\r\n# Attach  [^font-test.pdf] to a Confluence page\r\n# [Preview|https://confluence.atlassian.com/doc/display-files-and-images-245827130.html] the attached PDF file\r\n\r\nThis PDF file consists of the following contents and the each line is written with the corresponding font.\r\n\r\n{panel}\r\n* English characters with “Arial” Font → Test\r\n* Japanese characters with “IPA Gothic” Font → テスト\r\n* English characters with “Hiragino Kaku Gothic” Font (CID) → Test\r\n* Japanese characters with “Hiragino Kaku Gothic” Font (CID) → テスト\r\n{panel}\r\n\r\nAs each font is embedded in the PDF file itself, you can see that the second line with \"IPA Gothic\" font in the PDF is previewed as expected even if the corresponding font file is *NOT* installed in Confluence server.\r\n\r\nOn the other hand, the third line and the fourth line with “Hiragino Kaku Gothic” Font (CID) are not shown correctly.\r\n\r\nh3. Suggested Solution\r\n\r\nIt would be better if CID font is rendered correctly as well in PDF preview.\r\n\r\nh4. Note:\r\nHave tried installing the CID fonts in Windows and getting the following error as it is incompatible:\r\n !screenshot-1.png|thumbnail! \r\nCID fonts are unable to be installed on other platforms. Therefore, the only possible way is to allow Confluence to render the CID fonts in the PDF preview correctly. \r\n\r\n\r\n{panel}\r\n(i) The pdf preview for CID fonts used to work in v7.13. Then stopped working on v7.19. So, this had been raised as a Bug - [CONFSERVER-90494|https://jira.atlassian.com/browse/CONFSERVER-90494]\r\n{panel}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i04r4v:","customfield_10651":null,"customfield_14734":"1|i04r4n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i04q5j:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i04r4f:","customfield_10653":null,"summary":"Embedded CID font is shown as blank in PDF preview","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"448289","self":"https://jira.atlassian.com/rest/api/latest/issue/448289","key":"CONFSERVER-38555","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/54995","id":"54995","name":"5.8.6","archived":false,"released":true,"releaseDate":"2015-07-21"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Step to reproduce\r\n# Watch a page using a user (USERA)\r\n# Edit the page using another user (USERB)\r\n# Check the  notification from the USERA email\r\n# Click the Stop Watching Link from the mail\r\n\r\n\r\nh3.Expected Result\r\nThe Pages is removed from the Page Watches List\r\n\r\n\r\nObserved Result:\r\nThe page is not removed from the Page Watches List with the following error:\r\n{code}\r\nThe following error(s) occurred:\r\nYour request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.\r\n{code}\r\n!sample.png|thumbnail!\r\n\r\nExtra Note:\r\nThis issue is not reproducible in 5.7.x","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxutq7:","customfield_14734":"1|hxump3:","customfield_10651":null,"customfield_14731":"1|hxx2pj:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxumpr:","customfield_12830":null,"summary":"Stop Watching from email notification lead to 'Your request could not be processed because a required security token was not present in the request. 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 *NOTE:* This suggestion is for *Confluence Server*. 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Using *Confluence Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFCLOUD-26803].\n  {panel}\n\nh3. Symptoms\r\n\r\nWhen adding or editing a multimedia macro to a page, the attachments list is empty. This happens when the page title contains a colon \":\" character. Other non-alphanumeric characters do not seem to have the same problem.\r\n\r\nh3. Steps to Duplicate\r\n\r\n# Create a page containing a \":\" in the title\r\n# Attach a multimedia file to that page\r\n# Try to insert a multimedia macro on that page\r\n\r\nh3. Workaround\r\n\r\nThere are two workarounds:\r\n\r\n# Remove any colons from the title. This will cause the files to appear in the list.\r\n# Drag and drop the file from a local folder to the editor window. 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Issue Summary\r\n\r\nBackup and Restore recent activity details is not displaying latest activity information from the backend in descending order of \"Created On\" column if the task count > 100.\r\n\r\nThis is reproducible on Data Center: (yes) / (no) : Yes\r\nh3. Steps to Reproduce\r\n # Generate Backup and restore recent activity data/tasks for either space or site. \r\n # Make sure the generated tasks count is greater than 100 (no issues for count < 100).\r\n # Reload the page *<base-url>/plugins/servlet/backup-and-restore* you will notice the most recent backup/restore task is not visible at the top. Match the latest task information from database using below SQL :\r\n{code:sql}\r\nSELECT operation, scope , filename, state, owner, create_time as CREATED_ON\r\nFROM backup_restore_job_details order by CREATED_ON desc;\r\n{code}\r\n # Sorting does not work for \"{*}Created On{*}\" column by default but works for other columns (Task, Filename, Status, Responsible).\r\n\r\n{panel:title=Note}\r\n(i) Sorting for \"Created On\" column gets activated only when first clicked on other columns.\r\n{panel}\r\nh3. Expected Results\r\n\r\nThe Backup and Restore recent activity summary page must display  list of correct task details in descending order of *Created On* column with latest one at the top.\r\nh3. Actual Results\r\n\r\nThe Backup and Restore recent activity summary page not displaying correct task details and the latest one's are missing.\r\n\r\nThe request from the HAR logs shows there is limit=100 while fetching the backup and restore job details from the backend and the  recent one's are missing from the response data :\r\n{code:java}\r\nRequest URL:\r\n<base-url>/rest/api/backup-restore/jobs?limit=100&fromDate=2023-10-03T09%3A52%3A30.272Z&toDate=2023-10-17T09%3A52%3A30.272Z\r\nRequest Method: GET\r\nStatus Code: 200 OK\r\n{code}\r\nh3. Workaround\r\n\r\nUse filters with *Type* and *Action* options that shows correct information in descending order of \"{*}Created On{*}\" column.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3y4o7:","customfield_14734":"1|i3y4un:","customfield_10651":null,"customfield_14731":"1|i3wyn8:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3y4uf:","customfield_12830":null,"summary":"Backup and restore recent activity details page is missing most recent task details","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2142478","self":"https://jira.atlassian.com/rest/api/latest/issue/2142478","key":"CONFSERVER-103644","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["internal-kickoff"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116091","id":"116091","description":"","name":"10.2.7","archived":false,"released":true,"releaseDate":"2026-03-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. This is because it’s more severe or pervasive than other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Short Term Backlog","id":"12074","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/67293","id":"67293","name":"Apps - Analytics for 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Hebbal","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=4019c70f34c2","name":"4019c70f34c2","key":"JIRAUSER9938543","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9938543&avatarId=11092187","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9938543&avatarId=11092187","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9938543&avatarId=11092187","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9938543&avatarId=11092187"},"displayName":"Shruthi Hebbal","active":true,"timeZone":"UTC"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-103644/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-103644/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-04-21T07:18:14.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4o2cf:","updated":"2026-04-24T01:05:55.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nNon-admin users who are granted access to *Analytics for Confluence* see a *blank Analytics page* (page flashes then clears/resets). Admin users can view analytics normally.\r\nRoot cause is a *JavaScript compatibility conflict* between:\r\n * *Analytics for Confluence* plugin: {{com.addonengine.analytics}}\r\n\r\n * *Assets - Confluence Macro* plugin: {{com.riadalabs.confluence.plugins.insight-confluence}} *v4.0.2*\r\n\r\nFor non-admin users, the Assets web resource ({{{}ifc-web-resources{}}}) loads late and *removes/corrupts* {{d3.selection.prototype.watchTransition}} after NVD3 adds it, causing chart rendering to crash.\r\nh3. Steps to Reproduce\r\n # Install *Confluence Data Center* (on-prem).\r\n # Install/enable *Analytics for Confluence* ({{{}com.addonengine.analytics{}}}).\r\n # Install/enable *Assets - Confluence Macro* ({{{}com.riadalabs.confluence.plugins.insight-confluence{}}}) {*}v4.0.2{*}.\r\n # Create (or use) a *non-admin* user account.\r\n # Add the non-admin user to the group that grants *Analytics access* in Confluence.\r\n # Log in as the non-admin user and open the *Analytics* page (e.g., Space/Global Analytics view depending on configuration).\r\n\r\nh3. Expected Results\r\n\r\nNon-admin users with Analytics permissions should be able to load the Analytics page and view charts/data normally (same behavior as admin users).\r\nh3. Actual Results\r\n\r\nFor non-admin users, the Analytics page:\r\n * loads briefly (flash), then becomes *blank* / resets,\r\n\r\n * while admin users continue to see Analytics normally.\r\n\r\nBackend calls are successful ({{{}confanalytics{}}} REST APIs return *200 OK* with valid payload), but the UI crashes during chart rendering.\r\n\r\n(Observed in the *browser console* / bundled JS runtime error)\r\n{code:java}\r\nUncaught TypeError: fe.watchTransition is not a function  at batch.js:108:1303936{code}\r\nAdditional console message observed before the crash:\r\n{code:java}\r\nThe analytics client you provided doesn't support page events / track events{code}\r\nCluster/UI behavior correlates with web-resource bundle ordering:\r\n * *Admin user bundle:* Assets loads early → NVD3 adds {{watchTransition}} after → Analytics renders OK\r\n\r\n * *Non-admin bundle:* NVD3 adds {{watchTransition}} → Analytics initializes → Assets loads late and removes it → next render crashes\r\n\r\nh3. Workaround\r\n # Log in as Confluence Administrator\r\n # Go to *Admin → General Configuration → Custom HTML*\r\n # Scroll to *\"Body end\"* section\r\n # Add the following code and click {*}Save{*}:\r\n{code:java}\r\n<script>\r\n(function patchD3WatchTransition() {\r\n    // Re-add watchTransition after Assets plugin may have corrupted it\r\n    function patch() {\r\n        if (typeof d3 !== 'undefined' && d3.selection && !d3.selection.prototype.watchTransition) {\r\n            d3.selection.prototype.watchTransition = function(renderWatch) {\r\n                var args = [this].concat([].slice.call(arguments, 1));\r\n                return renderWatch.transition.apply(renderWatch, args);\r\n            };\r\n        }\r\n    }\r\n    // Patch immediately and again after WRM finishes loading all resources\r\n    patch();\r\n    if (typeof AJS !== 'undefined') {\r\n        AJS.toInit(function() { patch(); setTimeout(patch, 500); setTimeout(patch, 2000); });\r\n    }\r\n})();\r\n</script>{code}\r\n# Clear browser cache and reload the Analytics page as a non-admin user\r\n# If page still shows blank on first load, refresh once — the patch timing may need one cycle","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4o27b:","customfield_14734":"1|i4o2dj:","customfield_10651":null,"customfield_14731":"1|i4mvv0:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4o2db:","customfield_12830":null,"summary":"Non-admin users see blank Analytics page in Confluence DC when Assets - Confluence Macro v4.0.2 is installed","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":"2025-05-07T03:45:46.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-99604/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-04-16T14:32:02.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4d0on:","updated":"2026-04-23T15:57:04.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\n*Exit safe mode and restore the previous configuration* runs into issues when enabling the Gadgets for Confluence plugins. Issues seem to be related to the sequence of plugins enabled.\r\nh3. Steps to Reproduce\r\n # Install Gadgets for Confluence\r\n # Enter safe mode\r\n # Proceed to exit safe by selecting *Exit safe mode and restore the previous configuration*\r\n\r\nh3. Expected Results\r\n\r\nAble to exit safe mode\r\nh3. Actual Results\r\n\r\nExiting safe runs into an error\r\n!Screenshot 2025-04-15 at 13.23.39.png|thumbnail!\r\n{code:java}\r\n2025-04-15 11:23:27,098 ERROR [Spring DM Context Creation Timer] [plugin.osgi.factory.OsgiPlugin] logAndClearOustandingDependencies Plugin 'com.atlassian.gadgets.oauth.serviceprovider' never resolved service '&gadgetRequestContextFactory' with filter '(&(objectClass=com.atlassian.gadgets.GadgetRequestContextFactory)(objectClass=com.atlassian.gadgets.GadgetRequestContextFactory))'\r\n -- url: /confluence/setup/setupdbtype.action | userName: anonymous | action: setupdbtype | referer: https://linux-98039.prod.atl-cd.net/confluence/setup/setupcluster-start.action | traceId: 00259413cb49e34f\r\n2025-04-15 11:23:27,099 ERROR [Spring DM Context Creation Timer] [plugin.osgi.factory.OsgiPlugin] logAndClearOustandingDependencies Plugin 'com.atlassian.gadgets.oauth.serviceprovider' never resolved service '&gadgetSpecFactory' with filter '(&(objectClass=com.atlassian.gadgets.spec.GadgetSpecFactory)(objectClass=com.atlassian.gadgets.spec.GadgetSpecFactory))'\r\n -- url: /confluence/setup/setupdbtype.action | userName: anonymous | action: setupdbtype | referer: https://linux-98039.prod.atl-cd.net/confluence/setup/setupcluster-start.action | traceId: 00259413cb49e34f\r\n2025-04-15 11:23:27,099 ERROR [Spring DM Context Creation Timer] [plugin.osgi.factory.OsgiPlugin] onPluginContainerFailed Unable to start the plugin container for plugin 'com.atlassian.gadgets.oauth.serviceprovider'\r\n -- url: /confluence/setup/setupdbtype.action | userName: anonymous | action: setupdbtype | referer: https://linux-98039.prod.atl-cd.net/confluence/setup/setupcluster-start.action | traceId: 00259413cb49e34f\r\norg.springframework.context.ApplicationContextException: Application context initialization for 'com.atlassian.gadgets.oauth.serviceprovider' has timed out waiting for (|(&(objectClass=com.atlassian.gadgets.GadgetRequestContextFactory)(objectClass=com.atlassian.gadgets.GadgetRequestContextFactory))(&(objectClass=com.atlassian.gadgets.spec.GadgetSpecFactory)(objectClass=com.atlassian.gadgets.spec.GadgetSpecFactory)))\r\n        at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.timeout(DependencyWaiterApplicationContextExecutor.java:489)\r\n        at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.access$000(DependencyWaiterApplicationContextExecutor.java:54)\r\n        at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$WatchDogTask.run(DependencyWaiterApplicationContextExecutor.java:109)\r\n        at java.base/java.util.TimerThread.mainLoop(Timer.java:566)\r\n        at java.base/java.util.TimerThread.run(Timer.java:516){code}\r\nh3. Workaround\r\n # Manually enable *Gadgets Plugin*\r\n # Refresh the page\r\n # Click on *Exit safe mode and restore the previous configuration*","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4d0jj:","customfield_14734":"1|i4d0pr:","customfield_10651":null,"customfield_14731":"1|i4btyk:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4d0pj:","customfield_12830":null,"summary":"Exiting safe mode fails when Gadgets for Confluence is 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fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":"All scenarios covered and discussed during QA kickoff","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Sharma","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-100018/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data 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Issue Summary\r\n\r\nFor a page with a large enough payload ({{XHTML}} data) size and a sufficiently high count of historical versions, page deletion can overwhelm the allocated Java heap. Confluence can crash from that deletion attempt, leaving behind {{java.lang.OutOfMemoryError: Java heap space}} messages in the app logs:\r\n{code:java}\r\n2025-06-12 17:02:45,318 ERROR [http-nio-8090-exec-6 url: /pages/doemptytrash.action; user: admin] [apache.struts2.dispatcher.DefaultDispatcherErrorHandler] sendErrorResponse Exception occurred during processing request: Method \\\"execute\\\" failed for object com.atlassian.confluence.pages.actions.EmptyTrashAction@191ac379\r\n -- url: /pages/doemptytrash.action | userName: admin | referer: http://localhost:8090/pages/emptytrash.action?key=ST | traceId: 7ac35ee6a2f17c2e\r\nognl.MethodFailedException: Method \"execute\" failed for object com.atlassian.confluence.pages.actions.EmptyTrashAction@191ac379 [java.lang.OutOfMemoryError: Java heap space]\r\nCaused by: java.lang.OutOfMemoryError: Java heap space\r\n\tat java.base/java.util.Arrays.copyOf(Arrays.java:3537)\r\n\tat java.base/java.lang.String.<init>(String.java:574) \r\n{code}\r\nDeletion can happen in any of the following ways:\r\n* through the removal of the entire host space ({{BaseURL/spaces/doremovespace.action?key=<SPACE_KEY>}})\r\n* moving the page to the space’s trash, and then purging it from trash ({{BaseURL/pages/purgetrashitem.action?key=<SPACE_KEY>&contentId=<ID_OF_LARGE_PAGE_WITH_MANY_VERSIONS>}})\r\n* moving the page to space’s trash, and then emptying trash ({{BaseURL/pages/emptytrash.action?key=<SPACE_KEY>}})\r\n\r\nh3. Steps to Reproduce\r\n\r\nOn a Confluence instance with say {{-Xmx4g}} (4 Gb Java heap):\r\n# Create a large Confluence page (where its {{XHTML}} plain text [storage|https://confluence.atlassian.com/confkb/how-to-retrieve-confluence-storage-format-1014270532.html%5D] size is say ~1+ Mb (larger sizes will result in faster failures)).\r\n# Create thousands of versions of that page (say 4000+ versions).\r\n# Click *…* on the page’s top right corner, and then _*Delete*_ to send the page to the host space’s trash (direct: {{BaseURL/pages/removepage.action?pageId=<ID_OF_LARGE_PAGE_WITH_MANY_VERSIONS>}}).\r\n# Navigate to the host space’s trash by clicking on _*Space tools*_ (bottom left) > _*Content tools*_ > _*Trash*_ (direct: {{BaseURL/pages/viewtrash.action?key=<SPACE_KEY>}}).\r\n# Empty _*Trash*_ (direct: {{BaseURL/pages/emptytrash.action?key=<SPACE_KEY>}}).\r\nThis can also occur if:\r\n** the entire space (containing the large page with many versions) is deleted ({{BaseURL/spaces/doremovespace.action?key=<SPACE_KEY>}}), or\r\n** just that specific page is purged from the space’s trash ({{BaseURL/pages/purgetrashitem.action?key=<SPACE_KEY>&contentId=<ID_OF_LARGE_PAGE_WITH_MANY_VERSIONS>}})\r\n** retention rules (for automatically removing trashed items after specific duration) purge the problematic page at some point\r\n\r\nh3. Expected Results\r\n\r\nPage deletion to succeed without impacting app stability.\r\n\r\nh3. Actual Results\r\n\r\nConfluence runs out of memory.\r\n\r\nSample data extracted from a Confluence 9.5.1 instance with 4 Gb heap, with a page of size 1 Mb, with 4000 historical versions of that page, is given below.\r\n\r\nThe browser will report an HTTP 500 System Error for the deletion attempt, along with an “Exception Request Unique ID” that can be searched in the {{atlassian-confluence.log}}):\r\n!Confluence_oops_an_error_has_occurred_System_Error_for_emptytrash_action.png|thumbnail! \r\n\r\nThe {{atlassian-confluence.log}} will record a {{java.lang.OutOfMemoryError: Java heap space error}}:\r\n{code:bash}\r\n2025-06-12 17:02:45,318 WARN [http-nio-8090-exec-6 url: /pages/doemptytrash.action; user: admin] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:\\n  ->[null]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #1304172456)\\n        [null]: PROPAGATION_REQUIRES_NEW,ISOLATION_DEFAULT (Session #1285481867)\r\n -- url: /pages/doemptytrash.action | userName: admin | referer: http://localhost:8090/pages/emptytrash.action?key=ST | traceId: 7ac35ee6a2f17c2e\r\n2025-06-12 17:02:45,318 ERROR [http-nio-8090-exec-6 url: /pages/doemptytrash.action; user: admin] [apache.struts2.dispatcher.DefaultDispatcherErrorHandler] sendErrorResponse Exception occurred during processing request: Method \\\"execute\\\" failed for object com.atlassian.confluence.pages.actions.EmptyTrashAction@191ac379\r\n -- url: /pages/doemptytrash.action | userName: admin | referer: http://localhost:8090/pages/emptytrash.action?key=ST | traceId: 7ac35ee6a2f17c2e\r\nognl.MethodFailedException: Method \"execute\" failed for object com.atlassian.confluence.pages.actions.EmptyTrashAction@191ac379 [java.lang.OutOfMemoryError: Java heap space]\r\nCaused by: java.lang.OutOfMemoryError: Java heap space\r\n\tat java.base/java.util.Arrays.copyOf(Arrays.java:3537)\r\n\tat java.base/java.lang.String.<init>(String.java:574)\r\n...\r\n2025-06-12 17:02:45,338 INFO [http-nio-8090-exec-6 url: /500page.jsp; user: admin] [atlassian.confluence.status.SystemErrorInformationLogger] writeToLog \r\n...\r\nRequest Unique ID : dd6a4060-b4a6-4c1b-8c97-c4d8b29c8ab2\r\n...\r\nURL: http://localhost:8090/500page.jsp\r\n...\r\njavax.servlet.forward.request_uri: /pages/doemptytrash.action\r\n...\r\nkey : ST\r\n...\r\ncaused by: ognl.MethodFailedException: Method \\\"execute\\\" failed for object com.atlassian.confluence.pages.actions.EmptyTrashAction@191ac379 [java.lang.OutOfMemoryError: Java heap space]\r\n...\r\n2025-06-12 17:02:45,338 ERROR [http-nio-8090-exec-6 url: /500page.jsp; user: admin] [atlassian.confluence.status.SystemErrorInformationLogger] logException Unhandled exception, request unique ID: dd6a4060-b4a6-4c1b-8c97-c4d8b29c8ab2\r\n -- traceId: 7ac35ee6a2f17c2e\r\nognl.MethodFailedException: Method \"execute\" failed for object com.atlassian.confluence.pages.actions.EmptyTrashAction@191ac379 [java.lang.OutOfMemoryError: Java heap space]\r\nCaused by: java.lang.OutOfMemoryError: Java heap space\r\n\tat java.base/java.util.Arrays.copyOf(Arrays.java:3537)\r\n\tat java.base/java.lang.String.<init>(String.java:574)\r\n{code}\r\n\r\nGC graphs (plotted using the Java GC logs) will show a rapid rise in heap usage until the configured heap limit is reached (black bars represent stop-the-world-full-GC events): \r\n!Java_garbage_collection_graph_plotted_from_gc_logging_showing_rapid_rise_in_heap_usage_until_full.png|thumbnail! \r\n\r\nIf a heapdump is triggered (either manually or via the use of {{\\-XX:+HeapDumpOnOutOfMemoryError}}) while Confluence is attempting to delete the page, then the resulting heap file will show thousands of {{java.lang.String}} objects, each holding a historical version of that page, taking up a significant portion of the available heap.\r\n*Heap overview*:\r\n!eclipse_memory_analyzer_heap_overview.png|thumbnail! \r\n\r\n*Leak Suspects report*:\r\n!eclipse_memory_analyzer_leak_suspects.png|thumbnail! \r\n\r\n*Leak Suspects > Details view*:\r\n!eclipse_memory_analyzer_leak_suspects_detailed_view.png|thumbnail! \r\n\r\n*Dominator tree view*:\r\n!eclipse_memory_analyzer_dominator_tree.png|thumbnail! \r\n\r\nh3. Workaround\r\n\r\nDelete the historical versions manually (via [REST API|https://developer.atlassian.com/server/confluence/rest/v951/api-group-content-version/#api-group-content-version]):\r\n{code:java}\r\ncurl --request DELETE --url 'BaseURL/rest/api/content/{id}/version/{versionNumber}' \r\n{code}\r\nTo find Confluence page with the most versions, please refer to the following KB: [Getting a list of Pages with most Historic Versions in Confluence Data Center|https://support.atlassian.com/confluence/kb/getting-a-list-of-pages-with-most-historic-versions-in-confluence-data-center/]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ejlj:","customfield_14734":"1|i4ejrr:","customfield_10651":null,"customfield_14731":"1|hw9tiz:hqycf","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":7.0,"customfield_14732":"1|i4ejrj:","customfield_12830":null,"summary":"Deleting a large sized Confluence page having a sufficiently high count of historical versions can cause the Confluence process/JVM to run out of memory","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2082259","self":"https://jira.atlassian.com/rest/api/latest/issue/2082259","key":"CONFSERVER-99864","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/113046","id":"113046","description":"","name":"9.5.3","archived":false,"released":true,"releaseDate":"2025-08-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/113047","id":"113047","description":"","name":"9.2.7","archived":false,"released":true,"releaseDate":"2025-08-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/113048","id":"113048","description":"","name":"8.5.25","archived":false,"released":true,"releaseDate":"2025-08-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/113063","id":"113063","name":"10.1.0","archived":false,"released":true,"releaseDate":"2025-10-07"},{"self":"https://jira.atlassian.com/rest/api/2/version/113254","id":"113254","description":"","name":"10.0.1","archived":false,"released":true,"releaseDate":"2025-08-04"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":"# setup Confluence with multiple spaces and users\r\n # set space permission so different users has different access to spaces\r\n # login with each user to test functionality:\r\n ## access to space with permission\r\n ## access to space without permission\r\n # get heap dump and open with Eclipse Memory Analyzer to check:\r\n ## Fast permission cache occupation \r\n ## Space cache occupation","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\nConfluence can encounter OOM issue intermittently due to Hibernate L2 cache i.e com.hazelcast.hibernate.local.LocalRegionCache\r\n\r\nh3. Steps to Reproduce\r\n# Setup Confluence cluster environment with example site. \r\n# As part of dashboard, add few macros such as Recently updated, Blogpost etc. \r\n# Create about 10 different spaces with some content( or copy the content from example dashboard page including child)\r\n# Create about 10 different users and then try to login using these users. \r\n(i) With these steps, you wont see any difference but as part of JVM heap usage, we now have cached the query(around space view permissions) and results for these 10 users. This can be verified from the heap dump. \r\n(on) _*Now let's consider the same case for an environment where we have about more than 3K users logging in across a day and we have more than 30k spaces across the environment. Since the data set(space results) that we are caching is huge and so for each user, we end up with using about (1-8MB) of heap space. Considering that we have about 3K users logging in, this means that we need at least around (3GB to 24GB) of memory to cater to this result set alone and this can vary further, if we have more users logging in for a specific day. Based on heap size configured, this can surely impact Confluence workflows and can cause OOM issues*_\r\n\r\nh3. Expected Results\r\nConfluence should make optimum use of L2 cache so as not to cause OOM issues. \r\n\r\nh3. Actual Results\r\nConfluence encounters OOM issue due to really large data set occupied under L2 cache which is linked to View Space Permission query - \r\n{code:sql}\r\nselect distinct space0_.SPACEKEY as col_0_0_, case when denormalis1_.SPACE_ID is null then 0 else 1 end as col_1_0_ from SPACES space0_ left outer join DENORMALISED_SPACE_VIEW_PERMISSIONS denormalis1_ on (space0_.SPACEID=denormalis1_.SPACE_ID and (SID_ID in (? , ? , ? , ?)))\r\n{code}\r\n\r\nThe below exception is thrown in the catalina.out file:\r\n{noformat}\r\njava.lang.OutOfMemoryError: Java heap space\r\n{noformat}\r\n\r\nh3. Workaround\r\n* Increase configured heap size to larger size so as to accommodate these results if the issue being encountered is really less frequent. Increased heap size will help provide some more resilience around it. FYIP, this does not guarantee that this cannot be encountered again. \r\nOR \r\n* [Disable faster permissions|https://confluence.atlassian.com/conf92/faster-permissions-service-1477577325.html] only under the scenario where this is happening too frequently so as to bring stability to the environment. There is a possibility that this may impact Confluence, so use this with caution. 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Issue Summary\r\n\r\nUnexpected values when searching for a Sprint by name using the JQL advanced search.\r\n\r\nThis is reproducible on Data Center: (yes)\r\nh3. Steps to Reproduce\r\n # Log with a user without Administrator privileges\r\n # Running a JQL using the advanced search to filter Sprint by Name\r\n # The result is not accurate due to a bug in the sprint suggestions logic\r\n\r\nh3. Expected Results\r\n\r\nThe sprints suggested are related to the JQL.\r\nh3. Actual Results\r\n\r\nUnrelated sprints are listed in the Sprint Suggestions.\r\nh3. Workaround\r\n\r\nIt would be possible to use the JQL basic Search instead of the Advanced Search.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3fgr3:","customfield_14734":"1|i3fgxj:","customfield_10651":null,"customfield_14731":"1|i3emnj:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3fgxb:","customfield_12830":null,"customfield_10401":null,"summary":"Unexpected values when searching for a Sprint by name using the JQL advanced 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‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ed0667aa84d8","name":"ed0667aa84d8","key":"jpdicks","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/3ad9b767244c6b3566da35730dc7bd8a?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/3ad9b767244c6b3566da35730dc7bd8a?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/3ad9b767244c6b3566da35730dc7bd8a?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/3ad9b767244c6b3566da35730dc7bd8a?d=mm&s=32"},"displayName":"JP Dicks","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 19 June 2018|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nWe have made the ESC key behaviour consistent for issue description and comments and this will be available with Jira Server 7.11.\r\n\r\nStarting from Jira Server 7.11, during inline editing, both description and comments being edited will NOT react after the ESC key is pressed.\r\n\r\nIn the Create/Edit Issue dialog, the prompt pop-up is displayed after pressing ESC.\r\n\r\nThe behaviour is consistent for both Visual and Text modes of RTE and Plain text editor.\r\n\r\nKind regards,\r\n Katarzyna Derenda\r\n Product manager, Jira Server\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ed0667aa84d8","name":"ed0667aa84d8","key":"jpdicks","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/3ad9b767244c6b3566da35730dc7bd8a?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/3ad9b767244c6b3566da35730dc7bd8a?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/3ad9b767244c6b3566da35730dc7bd8a?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/3ad9b767244c6b3566da35730dc7bd8a?d=mm&s=32"},"displayName":"JP 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 *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-61439].\n  {panel}\n\nOK, so you've seen this one before. I believe JRA-36670 contains the most thorough discussion of the issue.\r\n\r\nI'm raising this as a bug because that is exactly how the behavior feels to the end user.\r\n\r\nLet me be clear. I get that the UX books say that every element should be aligned to the user's expectation, and that behavior should be consistent throughout the system. That's well and good, and to Krzysztof Piwowar's point in the above-mentioned ticket. \r\n\r\nIn this case, your feature (quickly back out of a text box or close modal by pressing escape, without any confirm prompt) clearly and painfully violates the following user expectations:\r\n* That data (changes) will not be lost. This is a completely reasonable expectation.\r\n** To cite a clear example of this...If I'm using MS Outlook and I click to write a new email, a new window pops up. If I have made no changes, pressing 'esc' will quickly close the window.\r\n** However, if I have made any changes, I am PROMPTED whether I want to close the window or not.\r\n* A feature should not frustrate users or unnecessarily cause them additional time and effort.\r\n** Judging by the number of bug tickets raised for this issue, and my own experiences, it's clear that this feature is causing frustration and additional investment of time.\r\n\r\nI type quickly, and sometimes, things happen that break my flow. For example:\r\n* If I bring up a right-click menu, I may instinctively press escape to close it out. Instead, I lose all my work. In fact, I just did this before deciding to write this ticket.\r\n* Behavior is not consistent between the \"create ticket\" modal and the edit ticket page.\r\n** ie if I click out of the edit box on the edit ticket page, my work is saved. However, if I click out of a text box in the create ticket modal, my work is NOT saved. Sometimes, while working quickly, I forget that the behavior is not the same.\r\n** Thus, if for any reason I press escape while the modal is active, I lose all my work.\r\n* If another app pops up while I'm writing, I may tap 'esc' a few times (again, instinctively :) ). This will cause me to lose all my unsaved work in the ticket.\r\n\r\nSo, either:\r\na) This is a bad feature that should be removed.\r\nor, more likely,\r\nb) JIRA is missing a feature to check for changes, and prompt the user to confirm changes if they have been made.\r\n\r\nThe latter would take all the pain away, while presenting the user with a predictable and efficient experience.\r\n\r\nI sincerely hope that this feedback can help your product team improve the feature set. JIRA is an incredible piece of software that I use for most of my day. I can't imagine life without it. However, I'm one lost chunk of work away from doing all of my writing in Word or a 3rd party editor, and only copying it to the ticket once it's complete. This would be a pain, but far better than losing my work on a semi-regular basis.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy85y7:","customfield_10651":null,"customfield_14734":"1|hy83j3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy9dlj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy83iv:","customfield_10653":null,"customfield_10401":null,"summary":"Prompt user before clearing changed values when ESC key is pressed during inline 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of taking me to the highlighted comment, they take me straight to the Answers homepage.  Try\r\n\r\nhttps://answers.atlassian.com/answer_link/45/\r\n\r\nThat should actually go to my answer on https://answers.atlassian.com/questions/38/how-do-i-migrate-the-data-from-my-local-instance-of-jira-into-jira-studio","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwnjen:","customfield_14734":"1|hwfmhb:","customfield_10651":null,"customfield_14731":"1|hwo2vz:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hwjazr:","customfield_12830":null,"summary":"Permanent Links don't seem to work","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":"Chrome, Firefox","duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1130048","self":"https://jira.atlassian.com/rest/api/latest/issue/1130048","key":"JRASERVER-68968","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10260","id":"10260","name":"Administration - 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But the issue actions (which can be accessed by typing '.') or the actions for a sub-task show the transitions as ordered by the transition id in the workflow. It does not follow the sequence id given with opsbar-sequence property provided under transition. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzyr1z:","customfield_10651":null,"customfield_14734":"1|hzyr1j:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzyrfr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzyr1j:","customfield_10653":null,"customfield_10401":null,"summary":"Actions for the sub-tasks should be displayed in the same sequence provided for opsbar-sequence 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logged in user\" per JRASERVER-23255, some customers would like to have an option to disable the functionality entirely.\r\nh3. Workaround\r\n\r\nThis workaround was added to the following [Atlassian Community post.|https://community.atlassian.com/t5/Jira-questions/Disable-share-quot-Any-Logged-in-User-quot/qaq-p/734667]\r\n{panel:title=Important Note|borderStyle=solid|borderColor=#cccccc|titleBGColor=#a7c7f9|bgColor=#eff3f9}\r\n(!) Small mistakes in scripts added to the Announcement banner can cause major problems. We suggest following best practices for change management and evaluating any changes that may impact users in a [staging instance|https://confluence.atlassian.com/adminjiraserver076/establishing-staging-server-environments-for-jira-applications-945110905.html] before completing the changes in a production environment.\r\n{panel}\r\n*1.* Choose *!https://confluence.atlassian.com/adminjiraserver071/files/802592062/802592064/1/1454540254210/cog.png|width=30!   >* {*}System{*}. \r\n*2.* Select *User Interface > Announcement banner* in the System panel below.\r\n*3.* Enter the required text in the *Announcement* field:\r\nFor Jira 7.12.x and later:\r\n{code:xml}\r\n<script type='text/javascript'>\r\n\r\n// To use just place in JIRA Announcement Banner\r\n// Disables 'Any Logged in user' option when sharing filters AND dashboards\r\n// Fires on page load\r\n// Last tested for Jira 7.12.1 - 8.2.3\r\n\r\nAJS.toInit(function()\r\n{\r\n// Scrapes URL path \r\nvar urlPath = $(location).attr('pathname');\r\n// Sets variable for later use to disable checking for tag presence\r\nvar intervalID;\r\n\r\n// check url if we are editing a filter \r\nif (urlPath.toLowerCase().indexOf(\"editfilter\") >= 0){\r\nintervalID = window.setInterval(callBack, 10);\r\n}\r\n// Listens for edit filter dialog\r\nAJS.$(\".edit-filter\").click(function() {\r\nintervalID = window.setInterval(callBack, 10);\r\n})\r\n\r\n//check url for dashboard edit\r\nif (urlPath.toLowerCase().indexOf(\"editportalpage\") >= 0){\r\nintervalID = window.setInterval(callBack, 10);\r\n}\r\n// Listens for edit dashboard dialog\r\nAJS.$(\".edit-dashboard\").click(function() {\r\nintervalID = window.setInterval(callBack, 10);\r\n});\r\n\r\n// Removes unwanted elements\r\nfunction callBack() \r\n{\r\nvar loggedin = AJS.$(\"#share_type_selector_viewers option[value='loggedin']\");\r\nvar warning = AJS.$(\"#share_warning\");\r\nvar addGlobal = AJS.$(\"#share_add_global\");\r\nvar desc = AJS.$(\"#share_type_description\");\r\nvar groupShare = AJS.$(\"#share_group\");\r\n\r\nif (loggedin.length > 0) {\r\nclearInterval(intervalID);\r\nloggedin.remove();\r\nwarning.remove();\r\naddGlobal.remove();\r\ndesc.remove();\r\ngroupShare.removeAttr(\"style\");\r\n}\r\n}\r\n});\r\n</script>\r\n{code}\r\nFor Jira 7.11.x and earlier:\r\n{code:xml}\r\n<script type='text/javascript'>\r\n\r\n// To use just place in JIRA Announcement Banner\r\n// Disables 'Any Logged in user' option when sharing filters AND dashboards\r\n// Fires on page load\r\n\r\nAJS.toInit(function()\r\n{\r\n    // Scrapes URL path    \r\n    var urlPath = $(location).attr('pathname');\r\n    // Sets variable for later use to disable checking for tag presence\r\n    var intervalID;\r\n\r\n    // check url if we are editing a filter \r\n    if (urlPath.toLowerCase().indexOf(\"editfilter\") >= 0){\r\n        intervalID = window.setInterval(callBack, 10);\r\n    }\r\n    // Listens for edit filter dialog\r\n    AJS.$(\".edit-filter\").click(function() {\r\n        intervalID = window.setInterval(callBack, 10);\r\n    })\r\n\r\n    //check url for dashboard edit\r\n    if (urlPath.toLowerCase().indexOf(\"editportalpage\") >= 0){\r\n        intervalID = window.setInterval(callBack, 10);\r\n    }\r\n    // Listens for edit dashboard dialog\r\n    AJS.$(\".edit-dashboard\").click(function() {\r\n        intervalID = window.setInterval(callBack, 10);\r\n    });\r\n\r\n    // Removes unwanted elements\r\n    function callBack() \r\n    {\r\n        var loggedin = AJS.$(\"#share_type_selector option[value='loggedin']\");\r\n        var warning = AJS.$(\"#share_warning\");\r\n        var addGlobal = AJS.$(\"#share_add_global\");\r\n        var desc = AJS.$(\"#share_type_description\");\r\n        var groupShare = AJS.$(\"#share_group\");\r\n\r\n        if (loggedin.length > 0) {\r\n        clearInterval(intervalID);\r\n        loggedin.remove();\r\n        warning.remove();\r\n        addGlobal.remove();\r\n        desc.remove();\r\n        groupShare.removeAttr(\"style\");\r\n        }\r\n    }\r\n});\r\n</script>\r\n{code}\r\n*4.* Select the required *Visibility Level* for the banner.\r\n*5.* Click the *Set Banner* button.\r\n*6.* Verify that the \"Any Logged-In User\" option is hidden from dashboard and filters.\r\n\r\n \r\n\r\nAnother alternative — _also unsupported by Atlassian and provided only AS-IS_ — is using just the style tag in the Announcement Banner:\r\n{code:none}\r\n<!-- Custom CSS to hide the \"Logged in\" option when sharing Filters and Dashboards (JRASERVER-65962) -->\r\n<style>\r\n#share_type_selector_viewers > option[value=\"loggedin\"] {\r\n  display: none;\r\n}\r\n</style>\r\n{code}\r\nPlease read of the caveats and tradeoffs of such customizations on [How to customize Jira with JavaScript and CSS|https://confluence.atlassian.com/pages/viewpage.action?pageId=1178874962].","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyynef:","customfield_10651":null,"customfield_14734":"1|hyymvj:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyz1wn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hyymvb:","customfield_10653":null,"customfield_10401":null,"summary":"Option to disable \"Any logged in user\" 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Issue Summary\r\n\r\nThis is reproducible on Data Center: (yes)\r\nh3. Steps to Reproduce\r\n # Access Jira version 9.4.20 or higher via Chrome/Edge/Firefox on Windows using remote desktop.\r\n # Navigate to *Issues -> Search for an issue*\r\n # Change the view to *Detail View* (if its on the List)\r\n # Try to resize the issue list panel using the mouse and it doesn't happen\r\n # !image-2024-06-12-21-15-49-176.png|thumbnail!\r\n\r\nh3. Expected Results\r\n\r\nShould be able to resize the panel\r\nh3. Actual Results\r\n\r\nUnable to resize the panel\r\n\r\n*{color:#00875a}This is working on 8.20.30{color}*\r\nh3. Workaround\r\n\r\nOn remote desktop environment, resizing can be done by grabbing the handle and moving it as slowly as possible, e.g. if one wants to increase size of the panel, grabbing the leftmost part of the handle and slowly moving it to the right will resize the panel.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i43cq7:","customfield_14734":"1|i43cwf:","customfield_10651":null,"customfield_14731":"1|i426r8:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i43cw7:","customfield_12830":null,"customfield_10401":null,"summary":"Unable Resize the Issue List Panel on Issue Search \"Detail View\" On Remote Desktop","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"479704","self":"https://jira.atlassian.com/rest/api/latest/issue/479704","key":"JRASERVER-45847","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server","jql","jql_autocomplete","jql_docs","jw-core","jw-platform"],"customfield_11433":"9223372036854775807","customfield_10610":12.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"327557","self":"https://jira.atlassian.com/rest/api/2/issueLink/327557","outwardIssue":{"id":"769665","key":"JRACLOUD-45847","self":"https://jira.atlassian.com/rest/api/2/issue/769665","fields":{"summary":"Add 'Project Type', ' Project Category' to JQL fields","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43398","id":"43398","name":"JQL","description":"Issues related to JQL, except those related purely to the search element of JQL; 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Using {*}JIRA Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-45847].\r\n{panel}\r\nh2. Suggestion\r\n\r\nIt would be extremely helpful if we were able to create filters for use with dashboards, etc. where a project type or category matched certain criteria.\r\n\r\nThis would allow us to create a core, servicedesk, or software specific dashboard which would amalgamate all issues between different projects together based on this criteria.\r\nh2. Workaround\r\nh4. Option 1 - using project categories\r\n\r\nJira natively supports the labeling of projects through the use of project categories:\r\n * [Defining a project|https://confluence.atlassian.com/adminjiraserver/defining-a-project-938847066.html#Definingaproject-detailsProjectdetails]\r\n\r\nOnce you have added the category of your choice to your projects, for example \"JSM\" category, you can use that on JQL:\r\n * [Advanced searching - fields reference|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-fields-reference-939938743.html#Advancedsearchingfieldsreference-CategoryCategory]\r\n\r\n{noformat}\r\ncategory = \"JSM\"\r\n{noformat}\r\nh4. Option 2 - Plugin alternatives\r\n\r\nSome plugins may provide extra JQL functionality to search for it. If you already have ScriptRunner it's possible to use the following:\r\n{quote}To search by {*}Project Type{*}, you may use ScriptRunner Custom JQL function projectsOfType:\r\n{code:java}\r\nproject in projectsOfType(\"service_desk\") // or \"business\", \"software\"{code}\r\nSee the docs for details: [https://docs.adaptavist.com/sr4js/latest/features/jql-functions/included-jql-functions/projects]\r\n{quote}\r\nOr JQL Booster Pack:\r\n\r\n[https://marketplace.atlassian.com/apps/1218367/jql-booster-pack]\r\n\r\nThis app comes with  categoryMatches() / projectsOfType() functions","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxymsf:","customfield_10651":null,"customfield_14734":"1|hxyhin:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy0hjr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxyhif:","customfield_10653":null,"customfield_10401":null,"summary":"Add 'Project Type', ' Project Category' to JQL 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you remove a user from a group added to the Dashboard Editors, that user will not be able to edit their own Dashboard","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or 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to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"419325","self":"https://jira.atlassian.com/rest/api/2/issueLink/419325","outwardIssue":{"id":"385583","key":"JRASERVER-41269","self":"https://jira.atlassian.com/rest/api/2/issue/385583","fields":{"summary":"Allow administrators to manage private filters, subscriptions and dashboards owned by other users","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or 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permissions","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related 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Issue Summary\r\n\r\nIf a dashboard/filter is shared to Public(\"Anyone on the web\"), but _Sharing with anyone_\r\n _on the web_ is turned +OFF+, when attempting to +Change Owner+, the admin receives the following error:\r\n{panel:bgColor=#f8d7da}\r\n(x) Dashboards and filters in this Jira instance cannot be shared with anyone on the web anymore. If you want to modify this item, you must change the Shares so that it is not shared with anyone on the web.\r\n{panel}\r\nIt may be impossible to change the ownership of that filter/dashboard if the filter/dashboard is owned by someone else (potentially who is no longer contactable), and the admin does not have +Edit+ permissions, because the admin is not able to edit existing permissions unless they are the owner, or have (EDIT) permissions (JRASERVER-41269)\r\n\r\nUsers fixing filters/dashboards that need to be remediated is harder due to JRASERVER-68523\r\nh3. Steps to Reproduce\r\n # Jira Admin -> System -> General Configuration -> Sharing with anyone on the web: *ON*\r\n # Create a dashboard. You are the owner of this dashboard.\r\n # Share the dashboard to Anyone on the web (VIEW)\r\n # Jira Admin -> System -> General Configuration -> Sharing with anyone on the web: *OFF*\r\n # Jira Admin -> System -> Shared Dashboards\r\n # Find your dashboard and click *Change Owner*\r\n # Attempt to change the owner to someone else\r\n ## (!) The error is shown\r\n\r\nh3. Expected Results\r\n\r\nThe dashboard ownership is changed. The admin can then remove the _Anyone on the web_ share setting.\r\nh3. Actual Results\r\n\r\nThe admin receives the error above and is unable to remove the share.\r\nh3. Workaround\r\n # Temporarily enable public sharing via Jira Admin -> System -> General Configuration -> Sharing with anyone on the web: *OFF*\r\n # Remove the _Anyone on the web_ share from the affected filter(s)/dashboard(s)\r\n # Disable public sharing via Jira Admin -> System -> General Configuration -> Sharing with anyone on the web: *OFF*","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1zez3:","customfield_14734":"1|i1zf5j:","customfield_10651":null,"customfield_14731":"1|i1z3zj:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i1zf5b:","customfield_12830":null,"customfield_10401":null,"summary":"Unable to change dashboard/filter ownership if shared to public but Public Sharing is turned off","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"562082","self":"https://jira.atlassian.com/rest/api/latest/issue/562082","key":"JRASERVER-59331","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Summary\r\nMigrating users from Delegated LDAP Authentication directory to internal directory is not working. \r\n\r\nh3. Steps to Reproduce\r\n# On a clean instance of JIRA 6.4.8, add a user directory using \"Internal with LDAP authentication\"\r\n# Use \"Copy User on Logon\" checkbox\r\n# Login with some AD users so that there are some users in the Delegated LDAP directory.\r\n# Now, logging in as the Internal Directory LDAP user, try to migrate users from  \"Internal with LDAP authentication\" directory to Internal directory.\r\n# The message comes up : \"0 of 2 users successfully migrated.\"\r\n# None of the users are migrated and there is nothing in the logs\r\n\r\nh3. Expected Results\r\nAll users from the delegated directory should get migrated to the Internal directory\r\n\r\n\r\nh3. Actual Results\r\nThe users do not get migrated\r\nThere are no errors shown up in the logs.\r\n \r\n\r\nh3. Workaround\r\n(i) Before proceeding with the workaround, please make a backup of your database so that it is possible to roll back to the original state in case something goes wrong.\r\n\r\n# Run this query in the database :\r\n{code}update cwd_user set external_id = '' where directory_id = <id of the delegated directory you want to migrate>{code}\r\nNote : You can get the directory id by hovering over the User directory on the UI and looking at the url for the link.\r\n# After changing this value, please restart JIRA.\r\n# Now try to run the migration. This time it should run fine.\r\n\r\nh3. Alternative way to reproduce the bug\r\n\r\n(!) Another way to reproduce this bug is to create users in the Jira internal directory, and then migrate them to an \"Internal with LDAP authentication\" directory. When doing that, all the users migrated to the \"Internal with LDAP authentication\" directory will be automatically given a value in the external_id column. Because of that, such users can't be migrated back to the Jira internal directory, unless this column is cleared for them.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy1xfb:","customfield_14734":"1|hy1tkv:","customfield_10651":null,"customfield_14731":"1|hy3iun:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hy1tkn:","customfield_12830":null,"customfield_10401":null,"summary":"Migrating users from Delegated LDAP Authentication directory to internal directory is not migrating users","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"290436","self":"https://jira.atlassian.com/rest/api/latest/issue/290436","key":"JRASERVER-34195","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"204116","customfield_11435":"204116","customfield_11437":"203818","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"222871","customfield_11434":"203775","customfield_17933":null,"labels":["affects-server"],"customfield_11433":"210750","customfield_10610":56.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"320600","self":"https://jira.atlassian.com/rest/api/2/issueLink/320600","outwardIssue":{"id":"743907","key":"JRACLOUD-34195","self":"https://jira.atlassian.com/rest/api/2/issue/743907","fields":{"summary":"Ability to prevent single user id from being used for concurrent logins. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-34195].\n  {panel}\n\nTwo individuals, on separate machines, may currently use the same username and password to concurrently login into JIRA. I would like the ability to configure the login configuration to check if the username being used to authenticate has an active session and if so prevent the second user from accessing the system. Alternatively, I would like to terminate the active session of the initial user and allow the second user to authenticate. It should be enabled for either local as remote users. 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Issue Summary\r\n\r\nUsing username:password to make calls to Jira is not as secure as using tokens. To support legacy application, we need a way to allow basic authentication without password, but tokens in Authorization headers, like mentioned below example.\r\n{code:java}\r\nAuthorization: Basic dXNlckBleGFtcGxlLmNvbTpzZWNyZXQ= {code}\r\nAs of now disabling basic authentication breaks legacy authentication using the above method.\r\nh3. Expected Results\r\n\r\nPlease provide an option to disable username:password combination for rest call while allowing basic authentication with tokens.\r\n\r\nThis function is available with a plugin \"Api Token Authentication\" \r\n[https://wiki.resolution.de/doc/api-token-authentication/2.7.x/user-guide/using-tokens-examples]\r\nh3. Actual Results\r\n\r\nWhile passing tokens in the authorization header with token as mentioned above works fine, there is no option to disable/block rest call with username:password conbination.\r\nh3. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-36490].\n  {panel}\n\nh3. Problem Definition\r\nThe Issue Links section only shows Link type, Linked issue summary, Priority and Status. There's no way to configure additional column to show other information like Assignee and etc.\r\n\r\nh3. Suggested Solution\r\nPlease allow the configuration of adding/customizing the columns for the Issue Links section.\r\n !issueLinks.PNG|thumbnail! 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Context:\r\n\r\nReferring to [https://support.atlassian.com/requests/PSSRV-52688/] \r\nWhen I requested help to debug SSO error from Jira then my admin team requested Jira logs to see what claims where received (or not) by Jira\r\nIdP tool were showing all the needed claims were sent.\r\n\r\n*Requesting Jira Support help, I was answered : nothing exists in Jira to logs claims !*\r\nh1. Probem:\r\n\r\nWhen SSO connection failed due to lack of OIDC information in claims a simple error message is shown, but no more element are available to debug and understand what happened.\r\n+example of error message :+\r\n*com.atlassian.plugins.authentication.impl.web.usercontext.impl.jit.JitException: {color:#FF0000}Received no groups claim in OIDC response, the group mapping may be incorrect. Mapping user 'usernam@idp' for IdP 'Atlassian SSO'{color} at com.atlassian.plugins.authentication.impl.web.usercontext.impl.jit.mapping.OidcUserDataFromIdpMapper.mapUser(OidcUserDataFromIdpMapper.java:44) at com.atlassian.plugins.authentication.impl.web.oidc.OidcConsumerServlet.doGet(OidcConsumerServlet.java:124)*\r\n\r\n\r\nOIDC Admins tell all claims are sent, but Jira can't prove that there is a miss somewhere because what is received can't be logged !\r\n*And Jira Support can't help, it was useless !*\r\nh1. Suggested Solution\r\n\r\nAdd an option on the SSO configuration to show claims and token data received from Identity Provider (IdP) in Jira logs.\r\nh1. Why This Is Important\r\n\r\nThis would facilitate the investigations on OIDC errors.\r\nh1. 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-47580/watchers","watchCount":61,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2015-12-01T21:56:32.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12830","value":"10%","id":"12830","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hy0dtz:","updated":"2026-04-23T06:34:10.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\n\r\nWhen JIRA attempts to send certain analytics, it can fail with a {{NullPointerException}}.\r\n\r\nh3. Steps to Reproduce\r\n\r\nIt's not entirely clear how this is reproduced reliably.\r\n\r\nh3. Expected Results\r\n\r\nThe exception is not thrown and the analytics are sent without error.\r\n\r\nh3. Actual Results\r\n\r\nThe below exception is thrown: \r\n{code}2015-11-21 09:11:31,231 analyticsEventProcessor:thread-1 ERROR gl66798-admin     [c.a.a.client.listener.ProductEventListener] Failed to send analytics event com.atlassian.analytics.api.events.MauEvent@19ff054d\r\ncom.atlassian.cache.CacheException: com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException\r\n\tat com.atlassian.cache.memory.DelegatingCache$DelegatingLoadingCache.get(DelegatingCache.java:330)\r\n\tat com.atlassian.analytics.client.serialize.EventSerializer.hashEmailPropertyForMauEvent(EventSerializer.java:111)\r\n\tat com.atlassian.analytics.client.serialize.EventSerializer.toAnalyticsEvent(EventSerializer.java:84)\r\n\tat com.atlassian.analytics.client.listener.ProductEventListener$1.run(ProductEventListener.java:112)\r\n\tat com.atlassian.sal.core.executor.ThreadLocalDelegateRunnable.run(ThreadLocalDelegateRunnable.java:38)\r\n\tat java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)\r\n\tat java.util.concurrent.FutureTask.run(FutureTask.java:266)\r\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)\r\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)\r\n\tat java.lang.Thread.run(Thread.java:745)\r\nCaused by: com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException\r\n\tat com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)\r\n\tat com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)\r\n\tat com.atlassian.util.concurrent.ResettableLazyReference.get(ResettableLazyReference.java:87)\r\n\tat com.atlassian.analytics.client.hash.BcryptAnalyticsEmailHasher.hashInternal(BcryptAnalyticsEmailHasher.java:45)\r\n\tat com.atlassian.analytics.client.hash.BcryptAnalyticsEmailHasher.hash(BcryptAnalyticsEmailHasher.java:40)\r\n\tat com.atlassian.analytics.client.serialize.EventSerializer$1.load(EventSerializer.java:58)\r\n\tat com.atlassian.cache.memory.MemoryCacheManager$3$1.load(MemoryCacheManager.java:132)\r\n\tat com.atlassian.cache.memory.BlockingCacheLoader.load(BlockingCacheLoader.java:51)\r\n\tat com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527)\r\n\tat com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319)\r\n\tat com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282)\r\n\tat com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197)\r\n\tat com.google.common.cache.LocalCache.get(LocalCache.java:3937)\r\n\tat com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3941)\r\n\tat com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4824)\r\n\tat com.atlassian.cache.memory.DelegatingCache$DelegatingLoadingCache.get(DelegatingCache.java:324)\r\n\t... 9 more\r\nCaused by: java.lang.NullPointerException\r\n\tat java.io.Reader.<init>(Reader.java:78)\r\n\tat java.io.InputStreamReader.<init>(InputStreamReader.java:72)\r\n\tat org.apache.commons.io.IOUtils.copy(IOUtils.java:1407)\r\n\tat org.apache.commons.io.IOUtils.copy(IOUtils.java:1433)\r\n\tat org.apache.commons.io.IOUtils.toString(IOUtils.java:585)\r\n\tat com.atlassian.analytics.client.hash.reader.RemoteHashingInstructionsReader.readInstructions(RemoteHashingInstructionsReader.java:27)\r\n\tat com.atlassian.analytics.client.hash.BcryptAnalyticsEmailHasher$HashingInstructionsResettableLazyReference.create(BcryptAnalyticsEmailHasher.java:154)\r\n\tat com.atlassian.analytics.client.hash.BcryptAnalyticsEmailHasher$HashingInstructionsResettableLazyReference.create(BcryptAnalyticsEmailHasher.java:144)\r\n\tat com.atlassian.util.concurrent.ResettableLazyReference$InternalReference.create(ResettableLazyReference.java:140)\r\n\tat com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:321)\r\n\tat com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:143)\r\n\t... 25 more{code}\r\n\r\nh3. Workaround 1.  If there is no \"Caused by: java.lang.NullPointerException\" in the exception stack\r\nPlease check if there are forward proxy settings in JIRA (setenv.sh) and if they are set correctly. Please reference this article for further details on how to configure outbound proxy for JIRA: https://confluence.atlassian.com/jirakb/how-to-configure-an-outbound-http-and-https-proxy-for-jira-applications-247857187.html\r\n\r\nh3. Workaround 2. Please notice -- this applies to JIRA Software only. If there's JIRA Service Desk installed in the same instance as JIRA Software, the steps below will disable the Service Desk application\r\n\r\nDisabling the Analytics and the below add-ons will prevent this exception from being thrown. Please note it's a spurious exception that prevents analytics being thrown however will not affect how JIRA operates outside of sending analytics.\r\n\r\n* Atlassian JIRA - Plugins - Analytics whitelist\r\n* Analytics Client Plugin and\r\n* Analytics Whitelist Plugin","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy0ie7:","customfield_14734":"1|hy0dun:","customfield_10651":null,"customfield_14731":"1|hy27rr:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hy0duf:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA Analytics events fail with a NullPointerException","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"915911","self":"https://jira.atlassian.com/rest/api/latest/issue/915911","key":"JRASERVER-66660","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request","psr-priorityScheme","te-rv","te-twl"],"customfield_11433":"9223372036854775807","customfield_10610":127.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"382592","self":"https://jira.atlassian.com/rest/api/2/issueLink/382592","inwardIssue":{"id":"1015927","key":"JRASERVER-67790","self":"https://jira.atlassian.com/rest/api/2/issue/1015927","fields":{"summary":"Ability to list all projects that are using the default priority scheme","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10500","name":"Depends","inward":"depended on by","outward":"depends on","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10500"}},{"id":"376087","self":"https://jira.atlassian.com/rest/api/2/issueLink/376087","outwardIssue":{"id":"1018185","key":"JRASERVER-67811","self":"https://jira.atlassian.com/rest/api/2/issue/1018185","fields":{"summary":"Associating a Prioriy Scheme with a large number of projects never completes","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"376164","self":"https://jira.atlassian.com/rest/api/2/issueLink/376164","inwardIssue":{"id":"1018185","key":"JRASERVER-67811","self":"https://jira.atlassian.com/rest/api/2/issue/1018185","fields":{"summary":"Associating a Prioriy Scheme with a large number of projects never completes","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"372210","self":"https://jira.atlassian.com/rest/api/2/issueLink/372210","inwardIssue":{"id":"988978","key":"JRASERVER-67511","self":"https://jira.atlassian.com/rest/api/2/issue/988978","fields":{"summary":"Incoming Mail Handler does not respect the default priority in Priorities Scheme","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"372209","self":"https://jira.atlassian.com/rest/api/2/issueLink/372209","inwardIssue":{"id":"991511","key":"JRASERVER-67535","self":"https://jira.atlassian.com/rest/api/2/issue/991511","fields":{"summary":"Incoming mail with priority flag always sets ticket priority using Default Priority Scheme instead of custom priority scheme","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"388756","self":"https://jira.atlassian.com/rest/api/2/issueLink/388756","inwardIssue":{"id":"956804","key":"JRASERVER-67101","self":"https://jira.atlassian.com/rest/api/2/issue/956804","fields":{"summary":"Unable to order priorities in the Default Priority Scheme properly","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"384732","self":"https://jira.atlassian.com/rest/api/2/issueLink/384732","inwardIssue":{"id":"1090700","key":"JRASERVER-68471","self":"https://jira.atlassian.com/rest/api/2/issue/1090700","fields":{"summary":"Unable to mark a priority as 'default' under Default Priority Scheme","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"373288","self":"https://jira.atlassian.com/rest/api/2/issueLink/373288","inwardIssue":{"id":"949450","key":"JRASERVER-66991","self":"https://jira.atlassian.com/rest/api/2/issue/949450","fields":{"summary":"Disable the ability to create priority schemes","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43424","id":"43424","name":"System Administration - Priorities"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":15.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=imazuki","name":"imazuki","key":"imazuki","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=imazuki&avatarId=4032279","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=imazuki&avatarId=4032279","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=imazuki&avatarId=4032279","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=imazuki&avatarId=4032279"},"displayName":"Irfan Mazli Mazuki","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 27 May 2019|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nIn the latest update, we shared that we’ll consider this suggestion for our longer term roadmap. Meanwhile, we've resolved JRASERVER-67811 which should help in cases when you’d like to assign a priority scheme to a large number of projects.\r\n\r\nBy reviewing comments on this suggestion and context from the support cases, we have decided to provide an MVP solution, which will help you instantly with editing the default priority scheme and help us validate the longer term approach. *Please note that this procedure is not part of the Jira’s intended functionality, and the information is provided as-is.*\r\n\r\nIn Jira Server 8.2, released last week, you can enable the labs feature of default priority scheme editing.\r\n\r\nHere are the steps to edit the default priority scheme:\r\n # Enable the dark feature flag jira.priorities.per.project.edit.default.enabled by following these [instructions|https://confluence.atlassian.com/jirakb/enable-dark-feature-in-jira-959286331.html].\r\n # Go to 'View priority schemes' screen.\r\n # Click the ‘Edit’ link next to the default priority scheme which will provide options available for non-default priority schemes.\r\n\r\nYou can remove some of the priorities from the default scheme and keep them in the newly created schemes. If you have issues using the removed priorities, the priority will be marked as not available in the issue view and users will be able to change it manually.\r\n\r\nPlease share your feedback on this solution so that we can make better decisions when solving the underlying problem. You can leave a comment here or reach out to me directly at kderenda(at)atlassian.com. \r\n\r\nJira Server 8.2 is available for download [here|https://pl.atlassian.com/software/jira/download]. 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Issue Summary\r\n\r\nPersonnel notifications are not sent from Jira DC to MS Teams if username is having capital letters.\r\nh3. Steps to Reproduce\r\n * Create Jira DC and MS Teams integration. Initially there is only one user with administrator role {*}admin{*}.\r\n * Edit admin user. Set username to Test.Admin. Check screenshot for reference. Full name can be anything.\r\n!Screenshot 2025-09-29 at 5.13.19 PM.png|thumbnail!\r\n * In MS Teams, go to Assigned to me tab and click on *Authorize in Jira.*\r\n * After authroization is success, we see entry in table AO_A07C39_TEAMS_ATLAS_USER with USER_NAME Test.Admin. Check screenshot for reference.\r\n!Screenshot 2025-09-29 at 5.16.57 PM.png|thumbnail!\r\n * When we send notification from Jira DC like mention this Test.Admin user(Full Name). no notifications are received in MS Teams.\r\n * Modify USER_NAME Test.Admin to test.admin(i.e. in Lowercase) in table AO_A07C39_TEAMS_ATLAS_USER. Notifications are received in MS Teams.\r\n\r\nh3. Expected Results\r\n\r\nNotifications are received in MS Teams from Jira DC for any username.\r\nh3. Actual Results\r\n\r\nUsername with lowercase in MS Teams are only receiving notification from Jira DC.\r\n\r\nIn logs we find microsoftId is null \r\n{noformat}\r\nnames:mentions=[NotificationEventUser{id='17224', microsoftId='null', name='Admin Test'\r\nassignee=NotificationEventUser{id='17224', microsoftId='null', name='Admin Test'{noformat}\r\nh3. Workaround\r\n # Modify USER_NAME Test.Admin to test.admin(i.e. in Lowercase) in table AO_A07C39_TEAMS_ATLAS_USER. Notifications are received in MS Teams.\r\n!Screenshot 2025-09-29 at 5.24.35 PM.png|thumbnail!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4hkdj:","customfield_14734":"1|i4hkjr:","customfield_10651":null,"customfield_14731":"1|i4gduk:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4hkjj:","customfield_12830":null,"customfield_10401":null,"summary":"Personnel notifications are not sent from Jira DC to MS Teams if username is having any letter in upper case. 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When using the _\"Issue Templates for Jira\"_ add-on, field values (such as Summary and Description) populated by a template don't clear when the user switches the target Project while the dialog is still open. \r\n\r\n*Solution needed:*\r\n\r\nThe template info disappears; meaning that summary and description part of the template should be reset and emptied out.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4o2if:","customfield_10651":null,"customfield_14734":"1|i4o2on:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4mw64:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4o2of:","customfield_10653":null,"customfield_10401":null,"summary":"Sticky field behaviour reported on Jira create issue screen while using Issue templates 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Issue Summary\r\n\r\nThe browser's performance degrades when a custom field with a large number of options is added to the screen. \r\n\r\nh3. Steps to Reproduce\r\n# Create a \"Select List (cascading)\" customfield type with more than 500 options\r\n# For each of the options, create another 100 options.\r\n# Add the customfield to the project's create screen.\r\n# Create issue from the \"Create\" button from the top bar.\r\n\r\nh3. Expected Results\r\n\r\nCreate issue screen will immediately appear. \r\n\r\nh3. Actual Results \r\n\r\nThe browser will display a spinning icon for few minutes and then the create screen will appear. \r\n\r\nh3. Workaround\r\n* Reduce the number of custom field options. \r\n* Split the options into different custom fields. \r\n\r\nh3. Notes\r\n# After further investigation, we found that the browser is processing each child options. The browser first retrieves all child options, so that when a user later switches back and forth, the browser doesn't have to keep doing more work. In a sense, this is caching all the results ahead of time.\r\n# once the browser retrieves all child options, it has to go through and hide all the child options until the parent is selected.\r\n# All the processing work done by the browser is to hide all the child options until the parent is actually selected. The more options there are, the more the browser has to process.\r\n# All this is on the browser side, but Jira is generating the script that is handled by the browser.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i34n7j:","customfield_14734":"1|i34ndz:","customfield_10651":null,"customfield_14731":"1|i33z1b:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i34ndr:","customfield_12830":null,"customfield_10401":null,"summary":"Browser performance degraded when customfield has a large number of customfieldoption.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2062570","self":"https://jira.atlassian.com/rest/api/latest/issue/2062570","key":"CONFSERVER-99120","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"529333","self":"https://jira.atlassian.com/rest/api/2/issueLink/529333","inwardIssue":{"id":"1865920","key":"CONFCLOUD-73776","self":"https://jira.atlassian.com/rest/api/2/issue/1865920","fields":{"summary":"Allow customization of the message content on a restricted page","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42807","id":"42807","name":"Content - 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Issue Summary\r\n\r\nWhen a user accesses a restricted page they may not know how to proceed, allowing the ability to customize the restricted page message content or a redirect to another page would be useful.\r\nh3. Example Scenario\r\n\r\nThe current behavior is the user will see the content below when the user is accessing the page *without enough page restriction:*\r\n{code:java}\r\nYou don't have permission to view this page\r\nA space admin or the person who shared this page may be able to give you access. {code}\r\nIt would be very useful if we could implement the ability to configure what can be displayed on the page from the browser without editing any file from the file system of the server hosting Confluence (e.g., *.vm* or {*}.jar{*}). \r\n\r\nIf this ability is implemented, the user is restricted from viewing the page and can have a piece of clear information (e.g., email of the page owner, space admin, or site admin...etc) to have the next step to moving 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This suggestion is for {*}Confluence Data Center{*}. Using {*}Confluence Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-9159].\r\n{panel}\r\n{panel:title=Atlassian Update - 8 February 2024|borderStyle=solid|borderColor=#6554c0|titleBGColor=#6554c0|bgColor=#eae6ff|titleColor=#ffffff}Hi everyone,\r\n\r\nThis is Kathleen from the Confluence team. Thank you for your interest in this suggestion.\r\n\r\nWe're considering this suggestion as a potential addition to our longer-term roadmap. We intend to review this request in about 12 months time, at which point we'll provide any relevant updates.\r\n\r\nFor the near future we've decided to prioritise other areas of Confluence Data Center.\r\n\r\nYou can read more about [how we prioritise what to implement here|https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html].\r\n\r\nTo learn more about our recent investments in Confluence Data Center, please check our [public roadmap|https://www.atlassian.com/roadmap/data-center?status=released&product=confluence] and our dashboards containing [recently resolved issues|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108194], and [current work and future plans|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108195].\r\n\r\nKind regards,\r\nConfluence Data Center\r\n{panel}\r\nAdd a possibility to change groupnames in Confluence\r\nh5. Workaround:\r\n\r\n[How to rename a group and preserve its permissions - Atlassian Documentation|https://confluence.atlassian.com/display/CONFKB/How+to+rename+a+group+and+preserve+its+permissions]\r\n{panel:title=Atlassian Update - March 2018|borderStyle=solid|borderColor=#3c78b5|titleBGColor=#3c78b5|bgColor=#e7f4fa}\r\nThanks for your interest in this issue.\r\n\r\nThis suggestion falls under a larger topic around user and group management which we are currently evaluating a number of popular suggestions. We will provide a further update in a few months time.\r\n\r\nIf you could help us understand how you intent to use this would be great.. e.g. only local groups, supporting renamed groups in LDAP, updating groups in LDAP, etc?\r\n\r\nCheers,\r\n\r\nAdam Barnes - Confluence Product Management\r\n{panel}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwl333:","customfield_10651":null,"customfield_14734":"1|hwhg87:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwgi6f:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwkl7b:","customfield_10653":null,"summary":"Enable changing groupnames","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"630208","self":"https://jira.atlassian.com/rest/api/latest/issue/630208","key":"CONFSERVER-43769","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"307235","self":"https://jira.atlassian.com/rest/api/2/issueLink/307235","outwardIssue":{"id":"703567","key":"CONFCLOUD-43769","self":"https://jira.atlassian.com/rest/api/2/issue/703567","fields":{"summary":"Show Contents by label Macro in Archived Spaces","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42820","id":"42820","name":"Navigation - 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Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-43769].\n  {panel}\n\nProblem Definition\r\n\r\nCustomer wants to be able to use the Content By Label Macro in Archived Spaces in version 5.10.x. It used to work in version 5.7.\r\n\r\nSuggested Solution\r\n\r\nEnable Confluence content by label macro in archive spaces. 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Summary\r\nWhen selecting syntax formatting in Code Block Macro in Confluence questions, formatting is not used.\r\n\r\nh3. Environment\r\n* Confluence 5.9.1-OD-2015.44.1-0002\r\n* Questions for Confluence Plugin 2.4.1-D20151021T063334\r\n\r\nh3. Steps to Reproduce\r\n# Create a Confluence Question\r\n# Insert *Code Block* macro, and select a formatting option.\r\n# Compare by inserting the same configuration in Confluence.\r\n\r\nh3. Expected Results\r\nFormatting should match that in Confluence and use highlighting for the language selected.\r\n\r\nh3. Actual Results\r\nFormatting does not change from when you do not select a language, vs when you do.\r\n\r\nQuestions:\r\n!Screen Shot 2015-10-27 at 12.25.18.jpg!\r\n\r\nConfluence:\r\n!Screen Shot 2015-10-27 at 12.25.32.jpg!\r\n\r\nTested with SQL and Java to be sure, same results.\r\n\r\nh3.Workaround\r\nNo current workaround.\r\n\r\nh3. Notes\r\nThe bug affects the following customization options: *Syntax Highlighting*, *Collapsible*, *Show line numbers*, *First line number* and *Theme*. 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fix for this bug will be backported to our current Long Term Support releases if it passes our risk assessment.*\r\n\r\nWe recognise the impact of this bug and plan to backport the fix to our Long Term Support releases. Once the exact fix version is known we will update this ticket. Not all code changes are suitable to be backported and this may still be rejected during our review process.\r\n{panel}\r\nh3. Issue Summary\r\n\r\nWhile editing a large page (scrollable both bottom and right), cursor jumps to the top when clicking far to the right of the existing text at the bottom\r\nh3. Steps to Reproduce\r\n # Install Confluence for any of the impacted versions\r\n # Edit an existing long page one (or create a new one)\r\n # The page should be long and scrollable both bottom and right\r\n # Scroll to the bottom of the page and to the right\r\n # Now click, or press enter, or any other key\r\n # Page Jumps to the top\r\n\r\nh3. Expected Results\r\n\r\nUser should see the cursor blinking to add new data\r\nh3. Actual Results\r\n\r\nPage Jumps to the top\r\nh3. Workaround\r\n\r\n{panel:title=Note|borderStyle=solid|borderColor=#6554c0|titleBGColor=#6554c0|bgColor=#eae6ff|titleColor=#ffffff}\r\nWe recommend testing these changes in staging prior to deploying them in production. This change, whilst simple, is targeting a complex part of the editor, and may lead to unexpected results. While we have tested thoroughly in our testing environments, we are unable to test all possible configurations of data, Apps and configuration.\r\n\r\nShould the change introduce issues, please undo the below steps, and let us know on this ticket.\r\n{panel}\r\n\r\n# On the Confluence General Administration screen, navigate to the *Custom HTML* page\r\n# On the *Custom HTML* screen, click {{Edit}} and enter the below in the {{At beginning of the BODY}} section\r\n{code:HTML|title=Workaround Code}\r\n<script>\r\n    try {\r\n\r\n        require('confluence/api/event').bind('rte-ready', () => { \r\n            const iframe = document.getElementById('wysiwygTextarea_ifr');\r\n            const contentDoc = iframe?.contentDocument;\r\n            if (contentDoc?.body?.style) {\r\n                contentDoc.body.style.height = 'auto';\r\n            }\r\n        })\r\n    } catch (e) {\r\n        console.error('Editor height patching error', e);\r\n    }\r\n</script>\r\n{code}\r\n# Click {{Save}}\r\n\r\nh3. Versions Tested\r\n\r\nPlease confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: \r\n||Testing Requirements||Version||Affected Version||\r\n|Customers Reported Version|_9.2.2_|_yes_|\r\n|Most Recent Bug-Fix Release|10.0.2|_yes_|\r\n|Previous Major Release| 7.19, 8.5| Yes |\r\n|Most Recent LTS|9.2.7|_yes_|\r\n|Previous Supported LTS| | |\r\n|_Other Versions.._| | |\r\n|_(Add rows as needed)_| | |\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ghgn:","customfield_14734":"1|i4ghmv:","customfield_10651":null,"customfield_14731":"1|i4fay4:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ghmn:","customfield_12830":null,"summary":"While editing a large page (scrollable both bottom and right), cursor jumps to the top when clicking far to the right of the existing text at the bottom","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2137307","self":"https://jira.atlassian.com/rest/api/latest/issue/2137307","key":"CONFSERVER-102561","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116390","id":"116390","description":"","name":"9.2.19","archived":false,"released":true,"releaseDate":"2026-04-09"},{"self":"https://jira.atlassian.com/rest/api/2/version/116491","id":"116491","name":"10.2.10","archived":false,"released":true}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":"https://www.loom.com/share/c69062f9fc184c48803b163af86c1952","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nThe *pages created using template storage format* via the REST API */rest/api/content/* appear blank in the editor. It's also not possible to revert to the last published version; instead, they receive an error message. \"{_}Can't revert to last published version\".{_}\r\n\r\nThis happens when the page storage format has  _<at:declarations />_ and *collaborative editing is enabled.*\r\n\r\n \r\nh3. Steps to Reproduce\r\n # Install Confluence v9.2.14+\r\n\r\n # Run the attached shell script to create a page with the REST API having  {{<at:declarations />}} in body content. \r\n[^sample_script.sh]\r\n # The response is HTTP 200, and the page is created successfully.\r\n\r\nh3. Expected Results\r\n # The created page should not appear blank.\r\n # Reverting to previous versions, if any, should not give any error. \r\n\r\nh3. Actual Results\r\n # The newly created page appears blank in the editor.\r\n # It is visible only when the synchrony is turned off. \r\n\r\nh3. Workaround\r\n\r\nIdentify the pages having <at:declarations /> in the storage format of the page.\r\n * Apply controlled REST-based or manual updates for existing pages based on the identified list of affected pages.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4n7iv:","customfield_14734":"1|i4n7p3:","customfield_10651":null,"customfield_14731":"1|i4m16k:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4n7ov:","customfield_12830":null,"summary":"Pages created using template storage format via the REST API appear blank in the editor","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2142391","self":"https://jira.atlassian.com/rest/api/latest/issue/2142391","key":"JRASERVER-79373","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/6","id":"6","description":"Issue has found to be invalid.","name":"Invalid"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\nThe ScriptRunner’s Fragments Locator feature experienced a significant slowdown from Jira 9 to Jira 10 - registration time has gone from about 2 seconds in Jira 9 to 20+ seconds in Jira 10+.We have recently been looking at ways to improve this. The extra processing time seems related to the plugin API changes in Jira 10, where dom4j was replaced by OsgiPluginXmlDescriptorParser, and every fragment now requires a condition class. As a result, each dynamicModuleDescriptorFactory.loadModules() call is noticeably slower (~1.5 ms per fragment in Jira 9 vs ~21 ms in Jira 10). The additional processing time leads to a poor customer experience, risks HTTP timeouts, and blocks the HTTP thread during registration.\r\n\r\nh3. Steps to Reproduce\r\n# Admin enables Fragment Locator via UI toggle\r\n# System discovers all possible fragment locations (typically 500-2000 web sections + 200-500 web panel locations)\r\n# For each location, we:\r\n## Generate XML descriptor string (always including the condition element with class attribute)\r\n## Parse XML using OsgiPluginXmlDescriptorParser.parseChildModulesFromSource() to get Element objects\r\n## Call dynamicModuleDescriptorFactory.loadModules(plugin, element) for each location\r\n# Atlassian’s API handles the module registration internally \r\n\r\nh3. Expected Results\r\nLoading large amounts of modules should not cause performance degradation. \r\n\r\nh3. Actual Results\r\n\r\nBaseline performance on Jira 10 to load 500-2000 web sections + 200-500 web panel locations is 21s \r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-30371].\r\n{panel}\r\n{panel:title=Atlassian Update - 11 January 2017|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nCORS has been supported in the JIRA REST API since JIRA 6.0 for JIRA Server. If you are a JIRA Server customer, simply go to the \"Whitelist\" section of JIRA Administration and add the domains you wish to request resources from. *Note:* You must have the System Administrator global permission to access this section of JIRA administration.\r\n\r\nUnfortunately, this domain whitelist is not available in JIRA Cloud for security reasons. We haven't yet been able to spend time developing a pattern for supporting this in JIRA Cloud, but we do intend to work on this at some point in the future.\r\n\r\nI have updated the issue summary to more accurately reflect the current status of this feature.\r\n\r\nRegards,\r\n\r\nDave Meyer\r\n [dmeyer@atlassian.com|mailto:dmeyer@atlassian.com]\r\n Product Manager, JIRA Platform\r\n{panel}\r\nJIRA REST API documentation ([http://docs.atlassian.com/jira/REST/latest/#authentication]) says: ... if you are using JIRA in a browser you can call REST from Javascript on the page and rely on the authentication that the browser has established.\r\n\r\nHowever it does not work, see my example [http://jsfiddle.net/avalez/nCcq9/2/] and others complains: [https://answers.atlassian.com/questions/69356/cross-origin-resource-sharing-with-jira-rest-api-and-javascript]\r\n\r\nLooks like Access-Control-Allow-Origin response header is missing.\r\n\r\nCAUTION, to make it really work for remote clients, 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This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-61291].\r\n{panel}\r\nh3. Issue Summary\r\n\r\nAttach Files from Dashboard Gadgets is Not Functional\r\nh3. Steps to reproduce\r\n # Create a dashboard\r\n # Add a gadget e.g. Filter Results or Assigned to Me\r\n # Attempt to Attach Files to one of the issues from the gadget\r\n !attach.png|thumbnail!\r\n\r\nh3. Expected behavior\r\n\r\nUser is redirected to the Attach Files page, e.g.:\r\n{code:java}\r\nhttp://localhost:8717/secure/AttachFile!default.jspa?id=10007&returnUrl=http%3A%2F%2Flocalhost%3A8717%2Fsecure%2FDashboard.jspa%3Fjwupdated%3D43066%23%26selectedIssueId%3D10007&atl_token=BVQO-0FQA-345W-LXZP|08d7c3e3bbeb135af028e55a9fc0fb22a53c04f3|lin{code}\r\nh3. Actual behavior\r\n\r\nNothing happens\r\nh3. Workarounds\r\n\r\nAttaching the files pre/post transition, from the issue view.\r\nh3. 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-12059].\n  {panel}\n\n{panel:title=Atlassian Update - 22 April 2015|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. Your input in the comments helps us understand how this affects you and what you're hoping to accomplish with JIRA.\r\n\r\nAt this time, this suggestion is not on the JIRA development roadmap. \r\n\r\nThere is a workaround, though, that might be used for the specific use case defined in the description. It involves JIRA Importers Plugin (or JIM for short), which is available for both Cloud and Server deployments of JIRA. JIM allows for issues to be imported from CSV format (also available for regular JIRA users - not only Admins) and JIM's wizard includes a step where user select the project he/she wants the issues are to be imported into. So the workaround will be to export the desired issues into CSV file using Issue Navigator and then import them back into another project using JIM.\r\n\r\nPlease remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can [learn more about our process here|https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com].\r\n\r\nI understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n\r\nRegards,\r\nDave Meyer\r\n[dmeyer@atlassian.com|mailto:dmeyer@atlassian.com]\r\nProduct Manager, JIRA Platform\r\n{panel}\r\n\r\n\r\n*Original request description:*\r\n\r\nI'm working on rolling out JIRA to a Big 10 University in the U.S. We anticipate the potential to have hundreds or possibly thousands of projects in our installation. One of the features we are keen on being able to offer our faculty is the ability to create a series of tasks organized into milestones (versions) such as phased assignments, research projects, etc. Ideally each instructor will be able to create task collections in a \"master\" course template, and clone out entire filter sets (including relevant issues and versions) to a collection of other projects belonging to their students. At the beginning of the course, the instructor could bulk copy these assignments and tasks out to each participant student's personal time management project, and they'd each have a unique copy of the tasks, organized into version milestones. Right now, I envision this will involve the following:\r\n# The ability to create a project with tasks tied to given milestones. This functionality exists in the present version of JIRA (3.7.2)\r\n# The ability to bulk copy (clone and move) an entire project milestone, including all relevant issues, to a list of projects. This feature does not presently exist.\r\n# The possibility to deny the ability described in item 2 above to a specific list of users on the server.\r\n\r\nI am willing to build this custom feature myself, but will need to purchase a source license first. However, the functionality might warrant a place in the default JIRA installation.\r\n\r\nThe advantage of being able to do this in a default installation of JIRA is that it would simplify multi-project installations for all Open Source communities.\r\n\r\nEXAMPLE: all new projects need to perform basic project set-up chores (all administrivia you need to do to start an Open Source project, for example: \r\n* creating username on the appropriate servers, \r\n* setting up your ssh public keys, \r\n* mailing list tasks, \r\n* web site, \r\n* source repository publication, \r\n* adding developers and managing permissions, \r\n* producing unit tests, \r\n* documentation, \r\n* first release\r\n\r\nAll of these common tasks could be grouped into a \"Getting Started\" milestone that server admins could clone out to all new projects. We used to run into this problem at the CodeHaus all the time. The Apache software foundation also has a long list of things that all new projects must complete in order to become an official TLD. These tasks should be able to be auto-cloned wholesale to one or more existing projects from a master template.\r\n\r\nI think having a case study on how to tie JIRA-based task management into the traditional academic enterprise would significantly increase the academic interest in this product. I saw some other issues out there that sort of batted this concept around, but nothing definitive or even that descriptive. I can't estimate how long this might take to implement, but welcome any suggestions or feedback from the JIRA development team.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwg0mf:","customfield_10651":null,"customfield_14734":"1|hwa6u7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwpoen:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg9kn:","customfield_10653":null,"customfield_10401":null,"summary":"Bulk Copy (clone+move) Issues to Multiple Projects","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":"Jira 3.7.3, all infrastructure.  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Problem\r\nAs of now we do not receive a notification to emojis responses in the comments of an issue.\r\n\r\nh3. Suggested Solution\r\nPlease allow a notification to trigger to an emoji responses to a Jira comment. \r\n It will also be good to have an option via Personal settings to opt out from these notifications\r\n\r\nh3. Why This Is Important\r\nEmoji responses makes it simple and can sometimes be important when acknowledging the response through an emoji for an approval by another user\r\n \r\n\r\n{panel:bgColor=#e5f0ff}\r\n*NOTE:* This suggestion is for Jira Server. Using Jira Cloud? [See the corresponding suggestion|https://jira.atlassian.com/browse/JRACLOUD-79337]\r\n{panel}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3jk4f:","customfield_10651":null,"customfield_14734":"1|i3jkav:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3il18:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i3jkan:","customfield_10653":null,"customfield_10401":null,"summary":"Send email notification when a reaction is added to a comment","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"870940","self":"https://jira.atlassian.com/rest/api/latest/issue/870940","key":"JRASERVER-66178","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.05,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["database","postgresql"],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/73701","id":"73701","description":"","name":"7.5.0-EAP01","archived":true,"released":true,"releaseDate":"2017-08-16"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43417","id":"43417","name":"System Administration - General Configuration"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rchiquete","name":"rchiquete","key":"rchiquete","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=rchiquete&avatarId=5822481","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=rchiquete&avatarId=5822481","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=rchiquete&avatarId=5822481","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=rchiquete&avatarId=5822481"},"displayName":"Rene C. 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Issue Summary\r\n\r\n* When using a password like with characters like '#μX)!]@-}' the login to the database fails in PostgreSQL 9.3 and 9.6.\r\n\r\n\r\nh5. Steps to Reproduce\r\n* Configure JIRA to use a PostgreSQL database, having a user with a password containing special characters.\r\n \r\n\r\nh5. Expected Behavior\r\n* JIRA Starts and it makes a successful login \r\n \r\n\r\nh5. Actual Behavior\r\n* We receive a login failed error: {code}2017-10-19 17:26:31,333 JIRA-Bootstrap ERROR      [c.a.config.bootstrap.DefaultAtlassianBootstrapManager] Could not successfully test your database: \r\norg.postgresql.util.PSQLException: FATAL: password authentication failed for user \"jirauser\"\r\n\tat org.postgresql.core.v3.ConnectionFactoryImpl.doAuthentication(ConnectionFactoryImpl.java:443)\r\n\tat org.postgresql.core.v3.ConnectionFactoryImpl.openConnectionImpl(ConnectionFactoryImpl.java:217){code}\r\n\r\nh5. Cause\r\n* Unknown.\r\n\r\nh5. Workaround\r\n* Not using any special characters in the password\r\n* To use another database option.\r\n\r\nh5. Notes\r\n* A similar issue was present before and was fixed in: [JRASERVER-27796|https://jira.atlassian.com/browse/JRASERVER-27796] although this time the issue is specific to PostgreSQL I tested in MySQL 5.7 and the issue is not present.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz358v:","customfield_14734":"1|hz34p3:","customfield_10651":null,"customfield_14731":"1|hz3j4f:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz34ov:","customfield_12830":null,"customfield_10401":null,"summary":"Database Login fails when using special characters in the password in PostgreSQL 9.3 and 9.6","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":"* JIRA 7.5\r\n* PostgreSQL 9.3/9.6","duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1996917","self":"https://jira.atlassian.com/rest/api/latest/issue/1996917","key":"JRASERVER-77033","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55598","id":"55598","name":"Filters & Dashboards - 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The current functionality only provides three options.\r\n\r\n- Group\r\n- Project\r\n- Any logged-in user\r\n\r\nHowever, For the edit permission, you have the option to choose a specific user.\r\n\r\n- Group\r\n- Project\r\n- User\r\n\r\nSo, it would be helpful if the option for \"User\" could be provided under viewer permission.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i409hr:","customfield_10651":null,"customfield_14734":"1|i409nz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3z2vw:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i409nr:","customfield_10653":null,"customfield_10401":null,"summary":"Allow adding a specific user as a filter viewer","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"811487","self":"https://jira.atlassian.com/rest/api/latest/issue/811487","key":"JRASERVER-65489","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-cloud"],"customfield_11433":"9223372036854775807","customfield_10610":90.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"485333","self":"https://jira.atlassian.com/rest/api/2/issueLink/485333","inwardIssue":{"id":"354200","key":"JRASERVER-39724","self":"https://jira.atlassian.com/rest/api/2/issue/354200","fields":{"summary":"Ability to Bulk Edit Shared Dashboards and Filters.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"381488","self":"https://jira.atlassian.com/rest/api/2/issueLink/381488","outwardIssue":{"id":"744287","key":"JRACLOUD-60899","self":"https://jira.atlassian.com/rest/api/2/issue/744287","fields":{"summary":"As a Jira administrator I cannot view change the sharePermissions & editPermissions for private filters & private dashboards via REST API","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"341989","self":"https://jira.atlassian.com/rest/api/2/issueLink/341989","inwardIssue":{"id":"296388","key":"JRASERVER-34730","self":"https://jira.atlassian.com/rest/api/2/issue/296388","fields":{"summary":"Bulk edit permissions for shared 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2023|borderStyle=solid|borderColor=#deebff | titleBGColor=#deebff |\r\n bgColor=#deebff}\r\n\r\nDear Customers, \r\n\r\nA quick update on this ticket.\r\n\r\nThank you for taking the time to file the suggestion. We are currently closely reviewing the feasibility of this issue and what improvements we can make.\r\n\r\nPlease continue watching this ticket for future updates and changes in the timeline that may impact your work.\r\n\r\nStay tuned for more soon!\r\n\r\nThank you.\r\n\r\nBest regards\r\n\r\nRoman Kolosovskiy\r\n\r\nSr. Product Manager Jira DC\r\n\r\n{panel}\r\n\r\nOnce several filters have been created, you can only change their sharing permissions one-by-one. Tedious and inefficient. \r\n\r\n+Typical scenario+: test-driving some report/dashboard based on multiple filters, creating them as Private filters. Then , after testing and debugging, all of those filters need to be re-shared with your broad target audience (a Group or a Project or whatever combination). You have to manually go through editing each filter and assigning the required projects/groups to share with.\r\n\r\n*EXPECTED*: allow bulk editing of sharing permissions for multiple selected filters (or for a filter search resultset).\r\n - Select the needed filters,\r\n - Click \"Share selected filers with...\",\r\n - Then goes your regular dialog for adding shared groups/projects,\r\n - ...and what you select there will be applied to all filters you've selected/checkmarked before.\r\n\r\nh3. Workaround:\r\nDatabase approach/ script for modifying public access in bulk:\r\n- Apply the solutions described in this [article|https://confluence.atlassian.com/jirakb/bulk-change-public-access-for-filters-boards-dashboards-1318393251.html] ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hytj6n:","customfield_10651":null,"customfield_14734":"1|hytief:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyu24f:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hytie7:","customfield_10653":null,"customfield_10401":null,"summary":"Bulk edit filter 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 *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-35449].\n  {panel}\n\nWhen I try to translate the descriptions of my custom fields I'm getting into a conflict with the description in the field configurations for those custom fields.\r\n\r\nIf I clear the description in the field configuration it refills automatically with the translation of the custom field (in the language of the the current admin user profile).\r\n\r\nIf I now change my profile language the translation of the Custom Field itself works fine. But the translation of the custom field description does not work. It is overwritten by the description of the field configuration (which before had been automatically refilled with the translation of the other language).\r\n\r\n{panel}\r\nh4. Findings\r\nThe description for custom field does not translate if you are upgrading from previous version of JIRA. Any newly created custom field will have the description translated properly. \r\n\r\nh5. Test case:\r\n# Create a custom field on JIRA 4.2.1 and add description.\r\n# Upgrade to JIRA 6.1.4 (note that translation of custom field was introduced in JIRA 6. See [here|https://jira.atlassian.com/browse/TRANS-69?focusedCommentId=473485&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-473485]\r\n# Translate the custom field prior to the upgrade, assume it's Japanese\r\n# Change Default Language to Japanese. (result: description of the custom field will not be translated)\r\n# As a comparison, create a new custom field after the upgrade and perform step 3 & 4. You will now see that the description is translated as well\r\n{panel}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxb7rb:","customfield_14734":"1|hx845r:","customfield_10651":null,"customfield_14731":"1|hxeyrr:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hx9e8v:","customfield_12830":null,"customfield_10401":null,"summary":"Translation of Custom Field 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"469043","self":"https://jira.atlassian.com/rest/api/2/issueLink/469043","inwardIssue":{"id":"1882494","key":"JRACLOUD-89892","self":"https://jira.atlassian.com/rest/api/2/issue/1882494","fields":{"summary":"Extend functionality of portfolioChildIssuesOf() to improve 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Brvnišťan","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f97a7bdbd02e","name":"f97a7bdbd02e","key":"daniel.brvnistan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=daniel.brvnistan&avatarId=5927125","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=daniel.brvnistan&avatarId=5927125","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=daniel.brvnistan&avatarId=5927125","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=daniel.brvnistan&avatarId=5927125"},"displayName":"Daniel Brvnišťan","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-70710/votes","votes":174,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira 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which are children of Epics meeting certain criteria, e.g. all children issues of Epics in project X (or any other JQL condition.\r\n\r\nSomething like this:\r\n\r\nissue in parent(\"key = value\")\r\n\r\ne.g.\r\n\r\nissue in parent(project = XY)\r\n\r\nAnother example would be like:\r\n\r\nissue \"key\" = \"value\" AND parent (\"key\" = \"value\")\r\n\r\ne.g.\r\n\r\nissue in status = done AND parent (status = in progress)\r\n\r\nCurrently, this is not possible without a specialized app.\r\n\r\nThanks,\r\nDaniel","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1o62v:","customfield_10651":null,"customfield_14734":"1|i1o68v:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1nxvz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1o68n:","customfield_10653":null,"customfield_10401":null,"summary":"Filter to return child issues of Epics meeting certain 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currently not possibile to show connectedTickets as a column/attribute. Would be great to be able to display the connectedTickets in a table and not having to click on the graph button to display.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2qdx3:","customfield_10651":null,"customfield_14734":"1|i2qe3j:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2pvb3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2qe3b:","customfield_10653":null,"customfield_10401":null,"summary":"Insight Confluence Macro: Connected tickets as column/attribute","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2081753","self":"https://jira.atlassian.com/rest/api/latest/issue/2081753","key":"JRASERVER-78836","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB3","dcxp-triaged","product"],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110809","id":"110809","description":"","name":"10.3.5","archived":false,"released":true,"releaseDate":"2025-04-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/73200","id":"73200","name":"Administration - Secrets Management","description":"Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"},{"self":"https://jira.atlassian.com/rest/api/2/component/43417","id":"43417","name":"System Administration - General Configuration"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":7.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=02a6ae09c2cc","name":"02a6ae09c2cc","key":"JIRAUSER5352546","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5352546&avatarId=6289998","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5352546&avatarId=6289998","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5352546&avatarId=6289998","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5352546&avatarId=6289998"},"displayName":"Cecille Maquito","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=02a6ae09c2cc","name":"02a6ae09c2cc","key":"JIRAUSER5352546","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5352546&avatarId=6289998","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5352546&avatarId=6289998","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5352546&avatarId=6289998","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5352546&avatarId=6289998"},"displayName":"Cecille Maquito","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78836/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78836/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-05-26T12:01:33.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4e1zr:","updated":"2026-04-22T06:36:21.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nThe atlassian-secrets library will try to read credentials, encrypt, and write the new config file back to AWS Secrets Manager. \r\n\r\nThe writing part of the flow will fail and throw an exception.\r\nh3. Steps to Reproduce\r\n # Spin up Jira v10.3.5\r\n # Connect your Jira to your AWS Secret Manager using the steps provided in this article [Configuring AWS Secrets Manager|https://confluence.atlassian.com/adminjiraserver/configuring-aws-secrets-manager-1282250155.html]\r\n\r\nh3. Expected Results\r\n\r\nA continuous flow of the bootup process without any Exception error thrown.\r\nh3. Actual Results\r\n\r\nAfter Jira retrieves the credentials from the AWS Secrets Manager, the atlassian-secrets library tries to write the new configuration back to AWS. This will fail with the following error;\r\n{noformat}\r\n JIRA-Bootstrap INFO      [c.atlassian.secrets.DefaultSecretStoreProvider] Initiating secret store class: com.atlassian.secrets.store.aws.AwsSecretsManagerStore\r\n JIRA-Bootstrap INFO      [c.atlassian.secrets.DefaultSecretStoreProvider] Initiated secret store class: AwsSecretsManagerStore\r\n JIRA-Bootstrap ERROR      [c.a.j.config.database.AbstractJiraHomeDatabaseConfigurationLoader] Unable to reencrypt the database password. \r\njava.lang.UnsupportedOperationException: Encryption is currently not supported for AWS Secrets Manager\r\n\tat com.atlassian.secrets.store.aws.AwsSecretsManagerStore.store(AwsSecretsManagerStore.java:93)\r\n\tat com.atlassian.jira.config.database.JdbcDatasource.lambda$writeTo$2(JdbcDatasource.java:611)\r\n{noformat}\r\nThis is +expected behaviour+ as we only support retrieving credentials from the AWS Secret Manager. Retrieving credentials is enough to start the Jira application. \r\n\r\nHowever, the exception error being thrown is confusing and creates assumptions that there is a problem with the bootup process. \r\nAs we don't support writing back to AWS Secrets Manager, this action should be removed from the flow or at least suppressed to avoid confusion. \r\nh3. Workaround\r\n\r\nNo workaround known","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4e1un:","customfield_14734":"1|i4e20v:","customfield_10651":null,"customfield_14731":"1|i4cvd8:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4e20n:","customfield_12830":null,"customfield_10401":null,"summary":"Jira tries to write a new configuration back to the AWS Secrets Manager and throws an exception error. ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"302993","self":"https://jira.atlassian.com/rest/api/latest/issue/302993","key":"JRASERVER-35421","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"216160","customfield_11435":"216160","customfield_11437":"215849","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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select field field displays the ID's on the notification email","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or 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Gauterio","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"231600","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cgauterio","name":"cgauterio","key":"cgauterio","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cgauterio&avatarId=2474650","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cgauterio&avatarId=2474650","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cgauterio&avatarId=2474650","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cgauterio&avatarId=2474650"},"displayName":"Clarissa Gauterio","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-35421/votes","votes":9,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-35421/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2013-10-21T15:07:29.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hx84q7:","updated":"2026-04-22T06:36:19.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-35421].\n  {panel}\n\nWhen a Cascading Select field in an issue is updated, the notification sent shows numerical system ID's of the selected values in addition to the actual values (text in this case). This occurs both in HTML and text email format. \r\nSee attached screenshots as example:\r\n\r\n!html_format.png!\r\n\r\n!text_format.png!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxb6if:","customfield_14734":"1|hx82tr:","customfield_10651":null,"customfield_14731":"1|hxexpz:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hx9cx3:","customfield_12830":null,"customfield_10401":null,"summary":"Cascading select field field displays the ID's on the notification 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-21711].\n  {panel}\n\nI would like to a query similar to the following:\r\n\r\n{code}\r\nproject = P1 and reporter in membersOfRole(\"Developer\")\r\n{code}\r\n\r\nAnd it would return all tickets reported by people who are members of the \"Developer\" role in the project P1.\r\n\r\nI can see where it might be a bit hard if someone adds multiple projects, and John Smith is only a developer on P1, but reported a ticket on P2, and it would show that ticket in P2.\r\n\r\nThe cavet in JRA-21476 about exposing too much about permissions, might apply here too.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwep9r:","customfield_10651":null,"customfield_14734":"1|hwam8f:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwoudz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwge0v:","customfield_10653":null,"customfield_10401":null,"summary":"Add membersOfProjectRole function to JQL","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1455730","self":"https://jira.atlassian.com/rest/api/latest/issue/1455730","key":"JRASERVER-70366","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.05,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["blitz"],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/87493","id":"87493","description":"","name":"8.5.0","archived":false,"released":true,"releaseDate":"2019-10-29"},{"self":"https://jira.atlassian.com/rest/api/2/version/89499","id":"89499","description":"","name":"8.5.1","archived":false,"released":true,"releaseDate":"2019-11-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/99493","id":"99493","description":"","name":"8.20.7","archived":false,"released":true,"releaseDate":"2022-03-15"},{"self":"https://jira.atlassian.com/rest/api/2/version/104661","id":"104661","description":"","name":"9.4.6","archived":false,"released":true,"releaseDate":"2023-03-28"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42597","id":"42597","name":"Mobile","description":"Component is excluded for Server DoS work. 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Issue Summary\r\nCustom field of type User Picker (single user) does not show suggestions for my prefix input. (like e.g. assignee does).\r\n\r\nh3. Steps to Reproduce\r\n # Add a User Picker field to a screen i.e transition screen\r\n # Perform a transition and add a user in the User Picker field\r\n\r\nh3. Expected Results\r\nUser Picker field shows suggestions in the Mobile App\r\n\r\nh3. Actual Results\r\nUser Picker field does not shows suggestions in the Mobile App.\r\n !Screenshot_20191204-163545.jpg|thumbnail! \r\n\r\nh3. Workaround\r\n Currently there is no known workaround for this behavior. A workaround will be added here when available\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1hmx3:","customfield_14734":"1|i1hn1r:","customfield_10651":null,"customfield_14731":"1|i1hgnr:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i1hn1j:","customfield_12830":null,"customfield_10401":null,"summary":"Custom field of type User Picker (single user) does not show suggestions for my prefix input","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1637245","self":"https://jira.atlassian.com/rest/api/latest/issue/1637245","key":"JRASERVER-71573","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nUsers and Roles screen in the project settings will render invalid link in React mode (default since 8.60). The link rendered for users is always like this:\r\n\r\n<base url>/jira/secure/ViewProfile.jpsa?name=<user>\r\n\r\nThe *jira* part of URL is invalid, since the base URL is set to something like <base URL>/myjiraserver/ and the link should respect that. Note that when the base URL does not have any URL suffix, the *jira* part is still rendered, though when clicked you can still get where you want, but if you have a context path specified in your jira, you will get HTTP 404 error.\r\n\r\nh3. Steps to Reproduce\r\n# Go to any project settings -> Users and Roles\r\n# Add any user to the table and check the link rendered for it.\r\n\r\nh3. Expected Results\r\n\r\nThe link rendered should respect the context path.\r\n\r\nh3. Actual Results\r\n\r\nContext path rendered always as *jira*, if clicked you might get 404 if your Jira is using a different context path.\r\n\r\nh3. Workaround\r\n\r\nAs a temporary workaround, you can disable rendering of that screen through React and revert to the previous way of rendering:\r\n- Navigate to the following page to access the Dark Features page:\r\n{noformat}<baseUrl>/secure/admin/SiteDarkFeatures!Default.jspa{noformat}\r\n- Enter *jira.users.and.roles.page.in.react.disabled* in the field “Enable dark feature” and clicking on the “Add” button, and verify that the dark feature *jira.users.and.roles.page.in.react.disabled* is showing in the table.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2cijz:","customfield_14734":"1|i2ciqf:","customfield_10651":null,"customfield_14731":"1|i2c4bb:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2ciq7:","customfield_12830":null,"customfield_10401":null,"summary":"Users and Roles screen renders invalid link in React mode resulting in 404 error","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2006180","self":"https://jira.atlassian.com/rest/api/latest/issue/2006180","key":"JRASERVER-77578","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":10.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10125","id":"10125","name":"User Management - 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-44081].\n  {panel}\n\nAs an admin, it would be great if we could export all versions of a particular project to Excel format. This should be done in the *Versions* page of a particular project. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-71574].\r\n  {panel}\r\nh3. Problem Definition\r\n\r\nActivity Stream shows users previous activities in JIRA. Some users would like to be able to export the activity record in a specific duration. to PDF/Word file. \r\n\r\nThis would be useful for users/Admin because as per GDPR, users should be allowed to export their own activity history as well.\r\n\r\n\r\nh3. Suggested Solution\r\n\r\nAllow Activity Stream to be exportable and add an option of specific date interval which user can export.\r\n\r\n\r\nh3. 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Issue Summary\r\n\r\nWhen upgrading Jira 10.3 LTS to the latest bug fix (patch) release, administrators may see a list of modifications containing Node/Yarn development files ({{package-lock.json}}, {{package.json}}, and {{yarn.lock}}), despite not modifying any files.\r\n\r\nThis is caused by the changes to patch JRASERVER-77999. Please note that this only affects the deprecated installer, which is only available in 10.3 LTS as an exception. For more details, please refer to:\r\n\r\n# [Jira Software 10.0.x upgrade notes|https://confluence.atlassian.com/jirasoftware/jira-software-10-0-x-upgrade-notes-1431241649.html#JiraSoftware10.0.xupgradenotes-binary]\r\n# [JRASERVER-78049|https://jira.atlassian.com/browse/JRASERVER-78049?focusedId=3537860&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-3537860]\r\n\r\nh3. Steps to Reproduce\r\n\r\n# Install Jira 10.3.8 via the Linux installer.\r\n# Immediately upgrade to 10.3.9, also via the Linux installer.\r\n\r\nh3. Expected Results\r\n\r\nNo modifications are reported.\r\n\r\nh3. Actual Results\r\n\r\nSeveral pages of modifications are reported:\r\n\r\n{code}\r\n...\r\nChecking for local modifications.\r\n\r\nList of modifications made within Jira directories.\r\n\r\nThe following provides a list of file modifications within the\r\natlassian-jira directory.\r\n\r\nModified files:\r\n\t(none)\r\nRemoved files:\r\n\t(none)\r\nAdded files:\r\n\tatlassian-jira/WEB-INF/classes/theme/package.json\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/rate-limiting-plugin-3.0.12-jar/META-INF/fe-module-manifests/yarn.lock\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/rate-limiting-plugin-3.0.12-jar/META-INF/fe-module-manifests/package.json\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/batching-plugin-4.1.5-jar/META-INF/fe-module-manifests/package-lock.json\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/batching-plugin-4.1.5-jar/META-INF/fe-module-manifests/package.json\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/atlassian-audit-plugin-2.0.9-jar/META-INF/fe-module-manifests/yarn.lock\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/atlassian-audit-plugin-2.0.9-jar/META-INF/fe-module-manifests/package.json\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/jira-workflow-sharing-plugin-110.3.14-jar/META-INF/fe-module-manifests/package-lock.json\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/jira-workflow-sharing-plugin-110.3.14-jar/META-INF/fe-module-manifests/package.json\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/jira-plugin-2.0.10-jar/META-INF/fe-module-manifests/yarn.lock\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/jira-plugin-2.0.10-jar/META-INF/fe-module-manifests/package.json\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/upm-application-plugin-7.0.28-jar/META-INF/fe-module-manifests/package-lock.json\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/upm-application-plugin-7.0.28-jar/META-INF/fe-module-manifests/package.json\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/jira-mail-plugin-110.3.14-jar/META-INF/fe-module-manifests/package-lock.json\r\n\tatlassian-jira/WEB-INF/classes/META-INF/fe-module-manifests/jira-mail-plugin-110.3.14-jar/META-INF/fe-module-manifests/package.json\r\n[Enter]\r\n\r\n\t(truncated)\r\n\r\n[Enter]\r\n\r\n\r\nChecking if your instance of Jira Software is running\r\n...\r\n{code}\r\n\r\nThe full output of the auto-generated {{10.3.8-modifications.txt}} file is attached to this bug report.\r\n\r\nh3. Workaround\r\n\r\nNo workaround is needed. This warning is harmless and can be ignored. 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Issue Summary\r\nThis is reproducible on Data Center: Yes\r\n\r\nIf an interface is bi-lingual (English and French for example), if users change the story point field (or other fields) the history will reflect the language of the user where the field was changed. \r\n\r\nThis can be challenging that in that the history is not fully translated into the users language and it also causes issues related Agile Reports (the reports reflect the last value in that language versus the actual field value).  \r\n\r\nh3. Steps to Reproduce\r\n# Create 2 users with 2 different default languages (I tested with English and French). \r\n# Configure a translation for the Story Points field for the non-English language via *Settings > Issues > Custom Fields > ... (for the Story Point field) > Translate*.  \r\n# Create a Jira Software project (you can use the sample project data).  \r\n# Set the story points for an issue in one language for an issue.   \r\n# Login to Jira via the other user and open the same user.  Then change the story points again.  \r\n# Load the history of the issue, notice that the history reflects the language of the user that originally made the change.  \r\n# If you add this issue to a sprint, close the issue and then close the sprint.  If you load a Velocity Chart, you will see the report shows the last value in the history for the language of the current user.  \r\n\r\nh3. Expected Results\r\nWe would expect that the Story Points field (this also can impact other fields too such as Rank or Sprint) would show in the history in the users default language.  The Agile Reports should use values from the history or the issue without it pending the users language.  \r\n\r\nh3. Actual Results\r\nAs noted in the steps to recreate, the history shows the field in the language of the user that made that change and the Agile Reports will leverage the last change made to these fields in the language of the user running the report.\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-31010].\n  {panel}\n\nUpdate - Archiving plugin can be used for Standalone Confluecne, but there is no way to archive individual pages in OnDemand without moving them to an archived space.\r\n\r\nHi,\r\n\r\nIn our organisation we store information on pages by season (Spring Summer 14 ; Autumn Winter 14 etc)...Eventually we will need to archive these pages.\r\n\r\nI was thinking of creating a space called 'Archive'. How can I move the pages and their contents there?\r\n\r\nThanks\r\nAmel","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxarnb:","customfield_10651":null,"customfield_14734":"1|hx7nef:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxejyn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx8rxj:","customfield_10653":null,"summary":"Add ability to Archive individual 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Issue Summary\r\n\r\nWhen sending a GET request to the endpoint /rest/api/group/<GROUP_NAME>/member, the application responds with a \"Client must be authenticated to access this resource\". Even if the user is authenticated.\r\n\r\nFor example, using cURL:\r\n{code:java}\r\ncurl -u test:test https://<BASE_ULR>/confluence/rest/api/group/confluence-users/member       \r\n<?xml version=\"1.0\" encoding=\"UTF-8\" standalone=\"yes\"?><status><status-code>401</status-code><message>Client must be authenticated to access this resource.</message></status>%{code}\r\nThis response message is not accurate, since the request failed due to a lack of permissions, the user \"test\" is part of \"confluence-users\", and doesn't have administrative permissions.\r\n\r\n{*}This issue may affect some other endpoints{*}.\r\nh3. Steps to Reproduce\r\n\r\nSend a GET request to the endpoint /rest/api/group/<GROUP_NAME>/member, using a normal user (non-admin).\r\n\r\nConfluence version: 8.5.x (LTS)\r\nh3. Expected Results\r\n\r\nA 403 response with a more specific message such as the following one, which is already used on other endpoints:\r\n\r\n\"The request has not been applied to the target resource because it lacks valid authentication credentials for that resource.\"\r\n\r\nObs: On version 9.1.x, the message is:\r\n\r\n!image-2024-11-14-12-38-25-613.png!\r\nh3. Actual Results\r\n\r\nCurrently, we receive a 401 status code and the following message, if the user doesn't have permission to access the endpoint:\r\n\r\n\"Client must be authenticated to access this resource\".\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.\r\n\r\nA possible solution is to upgrade Confluence to 9.1.x.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4970f:","customfield_14734":"1|i4976n:","customfield_10651":null,"customfield_14731":"1|i480pg:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4976f:","customfield_12830":null,"summary":"Fix the response of group members endpoint","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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Problem Definition\r\nOn a busy Confluence instance, there could be thousands of content created or updated at a given time.\r\nWith automated content curation, the number of new items on the content index queue (or change queue) might be extremely large.\r\n\r\nWhile the content index rebuild job is multi-threaded, the incremental indexing is performed by a single thread through a scheduled job.\r\n\r\nMaking the incremental indexing multi-threaded could improve Confluence usability making new content (created or updated) indexed as quickly as possible.\r\n\r\nh3. Suggested Solution\r\nMake the incremental indexing multi-threaded having it configurable on how many threads will be used to take care of the task.\r\nIt could be similar to the reindex task on which the Confluence administrator can configure the number of threads through [JVM parameters|https://confluence.atlassian.com/doc/recognized-system-properties-190430.html#RecognizedSystemProperties-reindex.thread.count].","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2lrxr:","customfield_10651":null,"customfield_14734":"1|i2ls47:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2lbd3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2ls3z:","customfield_10653":null,"summary":"As a Confluence administrator I would like to configure the number of threads to run the incremental 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we have  [REST API|https://developer.atlassian.com/confdev/confluence-rest-api] functionality for creating space exports only by using XML format. We need to have Rest API to create space/site exports by using *HTML format.*\r\nh3. Workaround\r\n # The [Confluence CLI|https://marketplace.atlassian.com/plugins/org.swift.confluence.cli/cloud/overview] provides such functionality, but it is a paid third-party add-on. The above functionality would be important to automate migration/backup tasks for administrators.\r\n # Although deprecated, you may still use the [RPC-API|https://confluence.atlassian.com/conf613/enabling-the-remote-api-964961434.html] to export the entire Space - see the examples below.\r\n ** [Confluence JSON-RPC APIs|https://developer.atlassian.com/server/confluence/confluence-json-rpc-apis]\r\n ** [Remote Confluence methods|https://developer.atlassian.com/server/confluence/remote-confluence-methods/]\r\n ** [Remote API Specification for PDF export|https://developer.atlassian.com/server/confluence/remote-api-specification-for-pdf-export/]\r\n\r\nh4. Export a Space to HTML.\r\n{code:java}\r\nUSRNAME=admin\r\nUSRPWD=password\r\nCONFBASEURL=http://127.0.0.1:8090/confluence\r\nSPACE_KEY=SPACEKEY\r\n\r\ncurl -s \\\r\n    --user $USRNAME:$USRPWD \\\r\n    -H \"Content-Type: application/json\" \\\r\n    -H \"Accept: application/json\" \\\r\n    -X POST \\\r\n    -d '{ \"jsonrpc\" : \"2.0\", \"method\" : \"exportSpace\", \"params\" : [\"'${SPACE_KEY}'\", \"TYPE_HTML\", \"true\"], \"id\": 7 }' \\\r\n    ${CONFBASEURL}'/rpc/json-rpc/confluenceservice-v2?os_authType=basic'\r\n{code}\r\nh4. Space import\r\n\r\nFor possible workarounds on importing spaces, please also check this KB article: [Confluence Space Import Via Scripting Tools|https://confluence.atlassian.com/confkb/confluence-space-import-via-scripting-tools-1041075950.html]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3y3x3:","customfield_10651":null,"customfield_14734":"1|i3y43j:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3wxvw:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i3y43b:","customfield_10653":null,"summary":"Add REST API endpoint for generating space exports in HTML format","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1958239","self":"https://jira.atlassian.com/rest/api/latest/issue/1958239","key":"CONFSERVER-88338","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nA ics file exported from outlook can be imported as a new calendar(Clicking ... in Team Calendar, and choosing 'Import calendar').\r\nHowever, it cannot be imported into existing calendar( using 'Import iCalendar' under existing calendars).\r\n\r\nIf it is not supported, it should at least provide a proper warning message, instead of 'Field cannot be blank' from response.\r\n\r\nThis is reproducible on Data Center: (yes)\r\nh3. Steps to Reproduce\r\n # Export an ics file from Outlook calendar\r\n # Click _Calendars_ from top menu\r\n # Click _Add Calendar_ and add a blank calendar\r\n # Click [...] of the calendar, and select _Import iCalendar_\r\n # Choose the ics file from Outlook, and import it\r\n\r\nh3. Expected Results\r\n\r\nThe events from ics file can be imported into the calendar.\r\nh3. Actual Results\r\n\r\nNothing happened.\r\nIf check har file, you will find 'Field cannot be blank' from response.\r\n{noformat}\r\n<html>\r\n    <head></head>\r\n    <body>\r\n                    <div class=\"field-errors\">\r\n                                                            <input type=\"hidden\" name=\"name\" value=\"Field cannot be blank\">\r\n                                                </div>\r\n        \r\n        \r\n        \r\n        \r\n    </body>\r\n</html>\r\n{noformat}\r\nh3. Workaround\r\n\r\nAdding X-WR-CALNAME header (example: X-WR-CALNAME:testcalendar) to the ical file seems to work.\r\n{code:java}\r\nBEGIN:VCALENDAR\r\nX-WR-CALNAME:testcalendar \r\n....\r\n.... {code}\r\n\r\nThanks [~911033f2dd52] for the sharing.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3tqzz:","customfield_14734":"1|i3tr6f:","customfield_10651":null,"customfield_14731":"1|i3sllg:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3tr67:","customfield_12830":null,"summary":"ics file exported from outlook cannot be imported into existing calendars","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not 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Summary\r\n\r\nJIRA issue event add event fails when JQL exceeds the character limit. \r\n\r\n\r\nh3. Steps to Reproduce\r\n# Create several custom fields and apply them to the project.\r\n# Create issues.\r\n# Install Team Calendar in Confluence.\r\n# Add event JIRA issue dates event in your calendar and include several custom fields.\r\n\r\nh3. Expected Results\r\nThe event is added without failure. \r\nh3. Actual Results\r\nThe event fails to add if the JQL along with custom field names exceeds 255 characters \r\n{noformat}\r\n0 Caused by: java.sql.BatchUpdateException: Batch entry 0 INSERT INTO \"AO_950DC3_TC_JIRA_REMI_EVENTS\" (\"KEY_ID\", \"SUB_CALENDAR_ID\", \"USER_ID\", \"JQL\", \"TICKET_ID\", \"ASSIGNEE\", \"STATUS\", \"TITLE\", \"DESCRIPTION\", \"EVENT_TYPE\", \"UTC_START\", \"UTC_END\", \"ALL_DAY\", \"ISSUE_LINK\", \"ISSUE_ICON_URL\") VALUES \r\ncaused by:\r\n2017-04-18 13:28:42.265376500 org.postgresql.util.PSQLException: ERROR: value too long for type character varying(255)\r\n{noformat}\r\n \r\nh3. Notes\r\nJQL is limited to 255 Characters (AO_950DC3_TC_JIRA_REMI_EVENTS\") for Jira Issue Events for Team Calendar. Checking a few custom fields can end up hitting the limit along with the syntax i.e. Project and custom-field=date ect.\r\n\r\nh3.Workaround\r\nCreate several JIRA issue events on the same calendar to divide the JQL so it doesn't exceed 255 characters. 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This suggestion is for {*}Confluence Server{*}. Using {*}Confluence Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-34576].\r\n{panel}\r\nWhen creating excerpts on a page (which is possible multiple times) it should also be possible to select which excerpt to include in a macro. This way I can create a project document and include the excerpts from each step on a detail page of the step.\r\n\r\nAs in Confluence Cloud [Excerpt Macro|https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-macro/] adding one more parameter named \"Excerpt Name\" can allow users to both identify different excerpts and also select which one to show on the page (which contains excerpt include macro).","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxho6v:","customfield_10651":null,"customfield_14734":"1|hxhbav:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxkyjz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxhban:","customfield_10653":null,"summary":"Include excerpt macro should be possible to select an excerpt from the 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-28251].\n  {panel}\n\nActually if we want just to export some pages in \"Potrait\" and some in \"Landscape\" we must put the pages in different space, because we can't have more than one stylesheet per space.\r\nThis restriction is very harmful, because often, some pages are larger than other according to table size.\r\n[See support ticket CSP-96679 for more info|https://support.atlassian.com/browse/CSP-96679]\r\n\r\nIt would be very nice to have an option to choose Stylesheet when Exporting in 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 *NOTE:* This bug report is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFCLOUD-42671].\n  {panel}\n\nWhen viewing pages with a large amount of comments in Confluence, the page will take a very long time to load. A page with 200+ comments from different users slows dramatically when loading. \r\n\r\nI see the *content* (the actual comments) loading quickly - but I see a *lot* of GET requests thereafter - many of which are pulling avatars for each of the users that are commenting in the instance, together with a lot of what appears to be template calls.\r\n\r\nThis is really slow (took 32 seconds to load a page) on the instance I tested on, and it does require many users with avatars to see the effect.I believe those things should be pulled from cache, not retrieved on every comment. That would likely speed up the page load.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy7c9r:","customfield_14734":"1|hy79on:","customfield_10651":null,"customfield_14731":"1|hy8lin:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hy79of:","customfield_12830":null,"summary":"Pages with a large amount of Comments are slow to 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recommends that Confluence Data Center customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:\r\n * Confluence Data Center 9.2: Upgrade to a release greater than or equal to 9.2.17\r\n\r\n * Confluence Data Center 10.2: Upgrade to a release greater than or equal to 10.2.7\r\n\r\nSee the release notes ([https://confluence.atlassian.com/doc/confluence-release-notes-327.html]). You can download the latest version of Confluence Data Center from the download center ([https://www.atlassian.com/software/confluence/download-archives]).\r\n\r\nThe National Vulnerability Database provides the following description for this vulnerability: DOMPurify is a DOM-only, super-fast, uber-tolerant XSS sanitizer for HTML, MathML and SVG. It has been discovered that malicious HTML using special nesting techniques can bypass the depth checking added to DOMPurify in recent releases. It was also possible to use Prototype Pollution to weaken the depth check. This renders dompurify unable to avoid cross site scripting (XSS) attacks. This issue has been addressed in versions 2.5.4 and 3.1.3 of DOMPurify. All users are advised to upgrade. 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You can download the latest version of Confluence Data Center from the download center ([https://www.atlassian.com/software/confluence/download-archives]).\r\n\r\nThe National Vulnerability Database provides the following description for this vulnerability: Immutable.js provides many Persistent Immutable data structures. Prior to versions 3.8.3, 4.3.7, and 5.1.5, Prototype Pollution is possible in immutable via the mergeDeep(), mergeDeepWith(), merge(), Map.toJS(), and Map.toObject() APIs. 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