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Heinzer","active":false,"timeZone":"America/Chicago"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71490/votes","votes":77,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71490/watchers","watchCount":73,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2020-08-28T18:28:36.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i2a2dj:","updated":"2026-11-06T16:46:25.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This bug report is for *Jira Server*.  Using *Jira Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-80252].\r\n  {panel}\r\n\r\nh3. Issue Summary\r\n\r\nThere is a mechanism within Jira Server that when you upload an attachment, if that issue already has another file attached to it by the exact same name, Jira will rename that new file. If abc.txt already exists, then second such file by that name Jira renames to abc-1.txt as it is accepted from the browser and before attachment is complete. \r\nThe problem here is that when doing this when adding a new comment, the mark down seen in the new unsaved comment does not reference the correct file that the user selected, but rather the original file on the issue.\r\nh3. Steps to Reproduce\r\n # Attach a file to a Jira issue, example filename such as abc.txt\r\n # Make some change to the file in question (abc.txt), but then save it locally with the same filename\r\n # On the same Jira issue, now create a comment, In that comment, use the toolbar to click the paperclip icon to attach a file, but instead of choosing the existing attachment, choose Browse and then on your local system select the new file by the same name\r\n # Note that Jira will rename the newly attached file with the postfix of -x (where x is the number of other attachments by the same name plus one). For example, abc-1.txt\r\n\r\nh3. Expected Results\r\n\r\nWe expect that the still unsaved comment will be referencing abc-1.txt, because that is the same logical file that the end user selected\r\nh3. Actual Results\r\n\r\nInstead, the unsaved comment is making reference back to the first attachment (abc.txt). This in turn is very unexpected to the end user that may have never even looked to see what that original file was. Since Jira is renaming the attachment automatically, then it should also automatically update the selected file reference before the user saves the comment.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2a287:","customfield_14734":"1|i2a2en:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i29op3:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2a2ef:","customfield_12830":null,"customfield_10401":null,"summary":"When attaching a file with the same name in a comment, Jira renames the file, but not the reference to it","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1039200","self":"https://jira.atlassian.com/rest/api/latest/issue/1039200","key":"CONFSERVER-56411","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Summary\r\n\r\nUsers are unable to copy the content of the table headers and numbering columns in Confluence pages. This happens in Google Chrome as well as Firefox.\r\nh3. Steps to Reproduce\r\n # Create a Confluence page.\r\n # Add a table with a header.\r\n # Add content in the headers.\r\n # Add a numbering column to the table\r\n # Save the page.\r\n # In the view mode, try to copy the content of the header and numbering column.\r\n\r\nh3. Expected Results\r\n\r\nThe content of the header and numbering column is copied.\r\nh3. Actual Results\r\n\r\nThe header and numbering column cannot be selected for copying.\r\nh3. Workaround\r\n # Disable the Confluence sortable table plugin\r\n # Use Safari as the browser\r\n # Copy the header through the Edit mode.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzmsfj:","customfield_14734":"1|hzms7j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hzmv7r:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzms7j:","customfield_12830":null,"summary":"Can't Copy Table Header and numbering columns","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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R","active":true,"timeZone":"Asia/Kolkata"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79576/votes","votes":3,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79576/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-10-28T11:48:52.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4rxdz:","updated":"2026-11-06T11:56:29.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAfter upgrading to Jira 11.3.12, instances using Oracle databases experience severe performance degradation due to high CPU utilization on the database.\r\n\r\nThe issue is traced to a specific SQL query performing full table scans on the {{changeitem}} table.\r\nh3. Steps to Reproduce\r\n # Upgrade Jira to 11.3.12 on an Oracle database.\r\n # Perform issue updates that trigger listeners (e.g., Sprint changes, Parent Link updates, or REST API issue updates).\r\n # Monitor database CPU and active sessions for the {{WHERE groupid IS NULL}} query.\r\n\r\nh3. Expected Results\r\n\r\nNo CPU spike on the database, and no performance issues in Jira. The database should efficiently handle change history lookups.\r\nh3. Actual Results\r\n\r\nThe application executes the following query:\r\n{code:java}\r\nSELECT ID, groupid, FIELDTYPE, FIELD, OLDVALUE, OLDSTRING, NEWVALUE, NEWSTRING FROM changeitem WHERE groupid IS NULL;\r\n{code}\r\nIn Oracle environments, this query triggers a {*}full table scan{*}, consuming High CPU and leading to stuck threads on Jira application and severe application slowness.\r\n\r\n \r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rx8v:","customfield_14734":"1|i4rxf3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qqv0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rxev:","customfield_12830":null,"customfield_10401":null,"summary":"Performance Regression: High Database CPU and Full Table Scans on changeitem table in Jira 11.3.12 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Issue Summary\r\n\r\nThe text \"Beschreibung\" fails to meet minimum color contrast requirements.\r\nh3. Steps to Reproduce\r\n # Open the Jira DC homepage.\r\n # Navigate to the header section, activate the \"Issues\" control and open any issue.\r\n # Navigate to and activate \"Export\" button.\r\n # Activate the \"Word\" link to download the document.\r\n # Open the exported document in Microsoft Word.\r\n # Activate \"Review\" and run the \"Check accessibility\" tool to check for color contrast issues.\r\n # Navigate onto the mentioned texts.\r\n # Use a color contrast testing tool to check the color contrast.\r\n # Observe that the color contrast between the mentioned text and the background is insufficient.\r\n\r\nh3. Actual Results\r\n\r\nThere are some standard text with background/foreground color combinations having an insufficient contrast ratio. The text \"Beschreibung\" with #FFFFFF foreground color has an insufficient color contrast ratio of 1.9:1 with #BBBBBB background color.\r\n\r\nThis will make it difficult for people with low vision and color blindness to read standard text elements that have insufficient contrast.\r\nh3. Expected Results\r\n\r\nThe contrast ratio between foreground text and background for the standard text should be sufficient. On all pages, ensure that each foreground/background color combination presents a contrast ratio of at least 4.5:1 for standard text.\r\n\r\nIn this case, ensure that the color contrast of the standard texts such as \"Beschreibung\" meet the minimum contrast ratio of 4.5:1 with it’s background.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.\r\nh3. Environment\r\n\r\nMacBook Pro (16-inch, 2023)\r\nmacOS Tahoe 26.7.1\r\nWindows 11 Pro\r\nChrome - Version 155.0.8059.85 (Official Build) (arm64)\r\nSafari- Version 27.0\r\nJAWS- Version 2026\r\nNVDA- 2026.2\r\nVoiceOver - Version Latest","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rz9b:","customfield_14734":"1|i4rzfj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qsvg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rzfb:","customfield_12830":null,"customfield_10401":null,"summary":"Export | Word Document: Insufficient color contrast for the standard text","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1686795","self":"https://jira.atlassian.com/rest/api/latest/issue/1686795","key":"JRASERVER-71869","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 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Issue Summary\r\n\r\nWhen attempting to start watching an issue from the Jira issue view, the API request's body contains \"dummy=true\" which is incompatible with the JSON Content-Type and might cause the functionality to break if interfering with some WAF rules.\r\nh3. Steps to Reproduce\r\n # Open an issue in Jira\r\n # Intercept the HTTP requests in your browser (open the network panel in developer tools)\r\n # Add yourself as a watcher by clicking on \"*Start watching this issue*\" link.\r\n\r\nh3. Expected Results\r\n\r\nThe body should contain the username in an acceptable JSON format.\r\nh3. Actual Results\r\n\r\nThe body contains *\"dummy=true\"* which is \"www-form-url-encoded\" while the Content-Type is \"application/json\". This incorrect Content-Type is against HTTP standards and is incompatible with some WAF rules, which might cause the functionality to fail as the request gets blocked.\r\n !myselfasawatcher.png|width=311,height=127! \r\n  \r\nh3. Workaround\r\n\r\nIf this is interfering with the WAF rules and the request is blocked due to content type incompatibility, you can use the \"add watcher\" functionality and add yourself by inserting your name:\r\n * Click on the circle that contains the watchers' number (next to \"Start watching this issue\")\r\n * Insert your username manually in the text field.\r\n * This will send the request with a proper JSON body containing the username to be added as watcher.\r\n !userWatcher.png|width=301,height=123!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2kwwn:","customfield_14734":"1|i2kx33:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i2kgnb:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2kx2v:","customfield_12830":null,"customfield_10401":null,"summary":"\"Start watching this issue\" request payload type is incompatible with Content-Type \"application/json\"","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2146598","self":"https://jira.atlassian.com/rest/api/latest/issue/2146598","key":"JRASERVER-79406","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nAutosuggestion for Labels with starting with # does not work in Jira 11.x\r\nh3. Steps to Reproduce\r\n # Create a issue and add label starting with #, For eg, #abc\r\n # Go to another issue and try to add the label with #a the abc label should appear but it does not, Instead it asks to create new label\r\n\r\nh3. Expected Results\r\n\r\n'#' label which exists should appear in dropdown\r\nh3. Actual Results\r\n\r\nIt does not show the existing label.\r\nh3. Workaround\r\n\r\nCurrently no workaround exists. A workaround will be added when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4onhr:","customfield_14734":"1|i4onnz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4nh58:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4onnr:","customfield_12830":null,"customfield_10401":null,"summary":"Autosuggestion for Labels with starting with # does not work in Jira 11.x","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2100717","self":"https://jira.atlassian.com/rest/api/latest/issue/2100717","key":"JRASERVER-79075","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["UPM"],"customfield_11433":"9223372036854775807","customfield_10610":33.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55607","id":"55607","name":"Data Center - Installer"},{"self":"https://jira.atlassian.com/rest/api/2/component/10124","id":"10124","name":"Installation"},{"self":"https://jira.atlassian.com/rest/api/2/component/10870","id":"10870","name":"UPM (Universal Plugin Manager)","description":"We need this for historical purposes. 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Problem Statement:\r\n\r\nAs an administrator, its difficult to setup and manage the UPM truststore and certificates in order to enable and utilize [App Signing|https://community.atlassian.com/forums/Data-Center-discussions/App-Signing-rollout-started-Time-to-boost-App-security/m-p/2957883#M1102]. \r\nh3. Summary:\r\n\r\nIn Jira 11, App signing is now enabled by default for app installations. This requires administrators to add specific directories and certificates to their Jira deployment to work properly\r\n * [App Signing Rollout to Boost App Security|https://community.atlassian.com/forums/Data-Center-discussions/App-Signing-rollout-started-Time-to-boost-App-security/m-p/2957883#M1102]\r\n * [Jira 11 Release Notes - App Signing|https://confluence.atlassian.com/jirasoftware/jira-software-11-0-x-release-notes-1587939582.html#JiraSoftware11.0.xreleasenotes-app-signing]\r\n * [Configuring UPM App Signature Check|https://confluence.atlassian.com/upm/configuring-upm-app-signature-check-1489470544.html]\r\n * [Atlassian Certificate Bundle for UPM|https://confluence.atlassian.com/upm/updating-atlassian-certificates-bundles-1489470540.html]\r\n\r\nThis is a tedious task and prone to errors which in turn prevents plugins from being installed or updated.\r\nh3. Idea:\r\n\r\nAtlassian should include the required folders and bundled certificates as apart of the Jira Download. This will help minimize the level of effort for administrators to install and setup Jira. \r\nh3. Work Around:\r\n\r\nIf necessary, you are able to disable the feature using the JVM arguments found here: [UPM Signature Check Configuration|https://confluence.atlassian.com/upm/configuring-upm-app-signature-check-1489470544.html]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4h4g7:","customfield_10651":null,"customfield_14734":"1|i4h4mf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4fxxg:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4h4m7:","customfield_10653":null,"customfield_10401":null,"summary":"Include UPM Truststore Configuration with Jira 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Cardino","active":false,"timeZone":"Asia/Shanghai"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-66562/votes","votes":83,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data 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Summary:\r\n\r\nThe pie chart shows duplicate entries if you use a custom field as a statistic type with a multiple context containing the same of custom field options. \r\n !context.png|thumbnail!\r\nh3. Steps to Reproduce\r\n # Create a custom field *select list cascading (single option)* or *Select List (single choice)*\r\n # Configure custom field options\r\n # Add two or more context for this custom field withe the same custom field options\r\n # Associate this custom field to a screen\r\n # Create issues and add a value for this custom field\r\n # Go to the dashboard and add a gadget \"pie chart\"\r\n # Select a filter and use the custom field as the statistic type\r\n\r\nh3. Expected Behaviour\r\n\r\nNo duplicate entries will be shown.\r\nh3. Actual Behaviour\r\n\r\nThere are duplicate entries on the pie chart gadget probably because of the custom field context configured with the same custom field options. \r\n !pie.png|thumbnail!\r\nh3. Workaround\r\n\r\nNone","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz7407:","customfield_14734":"1|hz73k7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hz7f0v:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz73k7:","customfield_12830":null,"customfield_10401":null,"summary":"Pie Chart shows duplicate entries for a custom field with multiple Contexts 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Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11776","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":18.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=36804baa7d06","name":"36804baa7d06","key":"pszittyay","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=pszittyay&avatarId=5974768","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=pszittyay&avatarId=5974768","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=pszittyay&avatarId=5974768","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=pszittyay&avatarId=5974768"},"displayName":"Pablo Szittyay","active":true,"timeZone":"America/Argentina/Buenos_Aires"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"29520","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – *20 March 2018*|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\n\r\nHi everyone,\r\n\r\nThank you for your interest in this issue.\r\n\r\nWhile this suggestion has gathered significant interest, we're unable to implement all of the suggestions you make. We don't plan to work on this for the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status. \r\n\r\nWe understand this decision will be disappointing to everyone who voted for this issue. While we believe this suggestion would improve the product, after careful review of the most pressing needs of our customers, we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n * Performance and stability improvements\r\n * Archiving projects for improved performance\r\n * Optimising the use of custom fields\r\n * Improving performance of boards\r\n * Improving Jira notifications\r\n * Allowing users to edit shared filters and dashboards\r\n * Mobile app for Jira Server\r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\nJira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=36804baa7d06","name":"36804baa7d06","key":"pszittyay","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=pszittyay&avatarId=5974768","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=pszittyay&avatarId=5974768","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=pszittyay&avatarId=5974768","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=pszittyay&avatarId=5974768"},"displayName":"Pablo Szittyay","active":true,"timeZone":"America/Argentina/Buenos_Aires"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-21201/votes","votes":977,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-21201/watchers","watchCount":341,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2010-04-30T17:58:43.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwan0f:","updated":"2026-11-06T07:53:32.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-21201].\r\n  {panel}\r\n\r\n\r\nIt would be great that the dashboard layout would be more flexible or more types. In the actual version, it is only columns, but it would be great that it allowed like an upper a lower row, that would extend acrross all the dashboard. Some gadgets look better all acrros the webpage and other work better on single columns (it allows us to make comparisons). A mix of those would be great","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwerqv:","customfield_10651":null,"customfield_14734":"1|hwallz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwnygv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg633:","customfield_10653":null,"customfield_10401":null,"summary":"Dashboard layout should be more flexible","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"318344","self":"https://jira.atlassian.com/rest/api/latest/issue/318344","key":"JRASERVER-37054","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"230856","customfield_11435":"230856","customfield_11437":"230526","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 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this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the 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to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"212637","self":"https://jira.atlassian.com/rest/api/2/issueLink/212637","inwardIssue":{"id":"555282","key":"JRASERVER-60559","self":"https://jira.atlassian.com/rest/api/2/issue/555282","fields":{"summary":"Pages with special character on the title cannot be linked with issues on JIRA","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To 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 *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-37054].\n  {panel}\n\nh2. Steps to reproduce\r\n\r\n\r\n- Go to confluence and delete your jira acess token http://confluence/users/revokeoauthtokens.action\r\n- Create a new confluence page with a colon ( : ) on its name. Page url should be something like http://confluence/something/yourpagewithcolon:intherurl\r\n- In a test issue try to link that recently created confluence  page.\r\n- It'll ask you to do the login dance. Do it\r\n- Click on link button\r\n- [ BUG ] It'll prompt again to do the login dance. No matter how many times you do the dance, it won't accept the link. And it will create as much tokens for the jira instance on confluence as tries to do the dance.\r\n\r\n*Note that this only ocurrs with that particular url I've tried a clean url one https://extranet.atlassian.com/display/~scia/test and it works fine.*\r\n\r\nh2. Workaround\r\n\r\n- On the confluence page you want to link go to Tools/Page History\r\n- Click on CURRENT version link\r\n- Use that url to link to the issue. 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SAP","active":true,"timeZone":"Europe/Berlin"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-21936/votes","votes":722,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-21936].\n  {panel}\n\nIt should be possible to nest JQL function calls. At the moment there are no builtin JQL functions with which it would make sense to nest them but it would be helpful for custom JQL functions.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hweo5j:","customfield_10651":null,"customfield_14734":"1|hwabr3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwpef3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwgg2f:","customfield_10653":null,"customfield_10401":null,"summary":"Allow nested JQL function 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Less than or equal to is acting like less than, when it should be including the specified date.\r\n\r\nWhen I run the query 'created > '2015-09-03' it is including any JIRAs created on 2015-09-03. Greater than is acting like greater than or equal to, when it should be excluding the specified date.\r\n\r\nThis is affecting all of our reporting that we run in Jira\r\n\r\nh3. Re-Opening this Bug\r\n\r\nh3. Summary\r\n* When we run this JQL {{project = <project> AND issuetype in (BUG) AND created >= \"2019-10-01\" AND created <=\"2019-10-31\"}} it returns 95 issues and,\r\n\r\n* {{project = TORF AND issuetype in (TR, BUG) AND created >= \"2019-10-01\" AND created <\"2019-11-01\"}} this returns 100 issues.\r\n* Technically both should return the same results but first JQL Filter ignores the issues reported on 31st Oct.\r\n\r\nh3. Steps to Reproduce\r\n# Run the JQL to list the issue between dates using the operators as above.\r\n\r\nh3. Expected Results\r\n* JQL should list the issues created in between the dates (including those 2 dates) when equal is used with any of those < or > operators.\r\n\r\nh3. Actual Results\r\n* Operator *<=* (_Less than or equal to_) skipping the issues created on that date.\r\n\r\nh3.Workaround\r\nNo","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxwmx3:","customfield_14734":"1|hxwgmv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxyolz:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxwgmn:","customfield_12830":null,"customfield_10401":null,"summary":"operators <= (Less than or equal to) and > (greater than) are not working properly with dates","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1683835","self":"https://jira.atlassian.com/rest/api/latest/issue/1683835","key":"JRASERVER-71843","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nIn wiki rendered fields (description, comments, etc) when there is a bullet point or numbered list element in a table cell and a list element has a blank line in it, the table breaks when the field is saved.\r\nh3. Steps to Reproduce\r\n\r\nHere they are:\r\n # add a table\r\n # edit a cell\r\n # add a numbered list or a bullet point list\r\n # edit the list and make sure there is a blank line in it\r\n # save the field \r\n\r\nh3. Expected Results\r\n\r\nA table with all the information that was filled in it.\r\nh3. Actual Results\r\n\r\nYou should see something like the following:\r\n||Heading 1||Heading 2||Heading 3||\r\n|Col A1|Col A2|Col A3|\r\n|Test| * Info\r\n\r\nsame field| |\r\nh3. Workaround\r\n\r\n\r\n Currently, there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2ke4v:","customfield_14734":"1|i2kebb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i2jxyf:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2keb3:","customfield_12830":null,"customfield_10401":null,"summary":"In wiki rendered fields (description, comments, etc) when there is a bullet point or numbered list element in a table cell and a list element has a blank line in it, the table breaks when the field is 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problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-41293/watchers","watchCount":91,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2014-12-17T17:31:33.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12831","value":"25%","id":"12831","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxlcdj:","updated":"2026-11-06T07:52:35.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-41293].\r\n  {panel}\r\n\r\nLinks from JIRA in Activity Stream/Gadgets (this includes other Atlassian products like Confluence) always use relative URLs (/foo/bar) instead of absolute URLs (http://www.example.com/foo/bar). When a user in a different application (Confluence) clicks a link in the Activity Stream/Gadgets generated by JIRA it will give them a 404 not found error (since it will try to load the relative URL in the Confluence base URL).\r\n\r\nh3. Reproduction steps:\r\n# Install JIRA and Confluence (tested with JIRA 6.2.2, 6.3.12, 7.11.2 and Confluence 5.5.3, 5.6.5,6.10.2)\r\n# Setup an Application Link between the two\r\n# Subscribe to JIRA gadgets in Confluence\r\n** This allows you to use the JIRA activity stream gadget\r\n# Create test data in JIRA\r\n# Create a page in Confluence with the JIRA activity stream\r\n# Click the JIRA links that are shown in the stream\r\n\r\nh3. Expected behavior\r\nClick the link takes you to the item in JIRA\r\n\r\nh3. Actual behavior\r\nThe standard Confluence Page not found error or a blank page\r\n\r\nh3. Screenshot\r\nThe following screenshot shows the relative link in the JIRA activity stream, and what happens when you click the link in an Activity Stream in Confluence:\r\n!activity_stream.png|thumbnail!!failed_link.png|thumbnail!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxlmzr:","customfield_14734":"1|hxlce7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxoli7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxlcdz:","customfield_12830":null,"customfield_10401":null,"summary":"Links from JIRA Use Relative URLs for Activity Stream/Gadgets","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"610611","self":"https://jira.atlassian.com/rest/api/latest/issue/610611","key":"JRASERVER-61594","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-cloud","affects-server","ecosystem","sam-request"],"customfield_11433":"9223372036854775807","customfield_10610":15.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/60297","id":"60297","name":"7.0.5","archived":false,"released":true,"releaseDate":"2015-12-18"},{"self":"https://jira.atlassian.com/rest/api/2/version/60528","id":"60528","name":"7.0.9","archived":false,"released":true,"releaseDate":"2016-01-20"},{"self":"https://jira.atlassian.com/rest/api/2/version/64205","id":"64205","description":"7.1.9","name":"7.1.9","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/74822","id":"74822","description":"","name":"7.5.1","archived":false,"released":true,"releaseDate":"2017-10-17"},{"self":"https://jira.atlassian.com/rest/api/2/version/91290","id":"91290","name":"8.5.4","archived":false,"released":true,"releaseDate":"2020-03-19"},{"self":"https://jira.atlassian.com/rest/api/2/version/108613","id":"108613","description":"","name":"9.17.1","archived":false,"released":true,"releaseDate":"2024-06-13"},{"self":"https://jira.atlassian.com/rest/api/2/version/116503","id":"116503","name":"10.3.22","archived":false,"released":true,"releaseDate":"2026-07-07"}],"customfield_20934":null,"issuelinks":[{"id":"329922","self":"https://jira.atlassian.com/rest/api/2/issueLink/329922","outwardIssue":{"id":"771189","key":"JRACLOUD-61594","self":"https://jira.atlassian.com/rest/api/2/issue/771189","fields":{"summary":"disabled customFieldOption entries returned in allowedValues in GET issue/createmeta Rest Api","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13170","id":"13170","name":"REST API"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":3.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=0fcb57253e1d","name":"0fcb57253e1d","key":"ijtaba.hussain230809341","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/958cdaae841e3f2e254811471fa587a1?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/958cdaae841e3f2e254811471fa587a1?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/958cdaae841e3f2e254811471fa587a1?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/958cdaae841e3f2e254811471fa587a1?d=mm&s=32"},"displayName":"Ijtaba Hussain","active":true,"timeZone":"Europe/London"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=0fcb57253e1d","name":"0fcb57253e1d","key":"ijtaba.hussain230809341","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/958cdaae841e3f2e254811471fa587a1?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/958cdaae841e3f2e254811471fa587a1?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/958cdaae841e3f2e254811471fa587a1?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/958cdaae841e3f2e254811471fa587a1?d=mm&s=32"},"displayName":"Ijtaba Hussain","active":true,"timeZone":"Europe/London"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-61594/votes","votes":43,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-61594/watchers","watchCount":42,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2016-06-21T12:31:43.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12830","value":"10%","id":"12830","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hy8d5r:","updated":"2026-11-06T07:52:35.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This bug report is for {*}JIRA Server{*}. Using {*}JIRA Cloud{*}? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-61594].\r\n{panel}\r\nh3. Summary\r\nThe options of custom fields that were disabled are returned via REST request. Affected custom fields include:\r\n * Select List (single choice)\r\n * Select List (multiple choices)\r\n * Select List (cascading)\r\n\r\nThis could result in an issue being created or updated with a disabled custom field value.\r\n\r\nh3. Steps to Reproduce\r\n # Configure a custom field of any of the affected type listed above\r\n # Add multiple options\r\n # Disable one option and verify that it is not shown in the screens\r\n # Run the following REST request\r\n{code:java}\r\nGET /rest/api/2/issue/createmeta?expand=projects.issuetypes.fields\r\n{code}\r\n # Monitor the custom field options returned\r\n\r\nh3. Expected Results\r\n\r\nOnly non-disabled entries should be returned in allowedValues\r\nh3. Actual Results\r\n\r\nAll the custom field options are returned in {{allowedValues}} json array\r\nh3. Workaround\r\n\r\nNo workaround is available as of now","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy8flj:","customfield_14734":"1|hy8d6n:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hy9mmv:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hy8d6f:","customfield_12830":null,"customfield_10401":null,"summary":"disabled customFieldOption entries returned in allowedValues in GET issue/createmeta Rest Api","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"980609","self":"https://jira.atlassian.com/rest/api/latest/issue/980609","key":"JRASERVER-67407","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["cleanup-seos-dc"],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This 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Do you want to open the file now?\"  Yes/No/Help\r\n\r\nit still opens ok, but I'm not sure why the error shows up.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy6413:","customfield_10651":null,"customfield_14734":"1|hy61an:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy7flj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy61af:","customfield_10653":null,"customfield_10401":null,"summary":"File format does not match extension ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2146462","self":"https://jira.atlassian.com/rest/api/latest/issue/2146462","key":"JRASERVER-79402","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\nAfter upgrading to Jira Data Center 11.x, attachments containing a semicolon (;) in the filename cannot be downloaded. The upload succeeds without error, but clicking download results in “Ouch! We can't load the image.“ error and the request fails with 400 error code. The semicolon is not part of the officially restricted character set (\\, /, \", %, :, $, ?, *) per https://confluence.atlassian.com/adminjiraserver/configuring-file-attachments-1027142528.html, so Jira correctly allows the upload. \r\n\r\nThis may be a regression introduced by the fix for https://jira.atlassian.com/browse/JRASERVER-76634, which tightened special character handling for attachments.\r\n\r\nh3. Steps to Reproduce\r\n# Open any issue with the attachment section visible.\r\n# Upload a file with a semicolon in the filename (e.g., test1;test2.txt) via drag-and-drop or the Browse dialog.\r\n# Upload succeeds — the attachment appears in the Attachments section.\r\n# Click on the attachment to download it.\r\n\r\nh3. Expected Results\r\nThe attachment is downloaded successfully.\r\n\r\nh3. Actual Results\r\n\r\nThe individual attachment download fails with HTTP Status 400 – Bad Request. If the attachment is an image, the thumbnail displays \"Ouch! We can't load the image.\"\r\n\r\nh3. Workaround\r\n\r\n* “Download all attachments” option still works and can be used as a workaround.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4olav:","customfield_14734":"1|i4olh3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4neyc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4olgv:","customfield_12830":null,"customfield_10401":null,"summary":"Attachments with semicolons in the filename can't be downloaded in Jira 11.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"256326","self":"https://jira.atlassian.com/rest/api/latest/issue/256326","key":"JRASERVER-59074","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"171935","customfield_11435":"171935","customfield_11437":"171675","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"197734","customfield_11434":"171625","customfield_17933":null,"labels":["affects-cloud","affects-server","fixme","pse-request","st10"],"customfield_11433":"179663","customfield_10610":8.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/60528","id":"60528","name":"7.0.9","archived":false,"released":true,"releaseDate":"2016-01-20"},{"self":"https://jira.atlassian.com/rest/api/2/version/60465","id":"60465","name":"7.1.1","archived":false,"released":true,"releaseDate":"2016-03-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/81711","id":"81711","name":"7.12.3","archived":false,"released":true,"releaseDate":"2018-10-12"}],"customfield_20934":null,"issuelinks":[{"id":"328485","self":"https://jira.atlassian.com/rest/api/2/issueLink/328485","outwardIssue":{"id":"772060","key":"JRACLOUD-76241","self":"https://jira.atlassian.com/rest/api/2/issue/772060","fields":{"summary":"Fields made Required in field configuration should automatically be added to relevant screen","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"201073","self":"https://jira.atlassian.com/rest/api/2/issueLink/201073","inwardIssue":{"id":"283596","key":"JSWSERVER-9339","self":"https://jira.atlassian.com/rest/api/2/issue/283596","fields":{"summary":"Create Epic dialog does not remember which fields should be displayed","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13031","value":"S","id":"13031","disabled":false},"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11091","id":"11091","name":"Issue - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":7.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cshim","name":"cshim","key":"cshim","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cshim&avatarId=2478111","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cshim&avatarId=2478111","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cshim&avatarId=2478111","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cshim&avatarId=2478111"},"displayName":"ChrisA","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"191861","customfield_13430":null,"customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 14 December 2018|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nWe have recently reviewed this issue and the overall interest in the problem. Since the issue hasn't collected votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future, i.e. in the next 6 months.\r\n\r\nAlthough we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the [Atlassian Bugfix Policy|https://confluence.atlassian.com/support/atlassian-bug-fixing-policy-201294573.html] for more details.\r\n\r\nAtlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.\r\n\r\nKatarzyna Derenda \r\nProduct manager, Jira Server\r\n{panel}\r\n","customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cshim","name":"cshim","key":"cshim","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cshim&avatarId=2478111","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cshim&avatarId=2478111","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cshim&avatarId=2478111","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cshim&avatarId=2478111"},"displayName":"ChrisA","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-59074/votes","votes":78,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-59074/watchers","watchCount":61,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2013-02-06T07:03:33.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12832","value":"50%","id":"12832","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hx0wnz:","updated":"2026-11-06T07:26:33.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-59074].\r\n  {panel}\r\n\r\nh4.Steps to reproduce\r\n# Modify field configuration and make Affects Version a required field\r\n# Create new Scrum Sample board \r\n# Click on + to create a new epic\r\n\r\nh4.Excepted Result\r\nRequired fields show up\r\nh4.Actual Result\r\nAffects Version is missing\r\n\r\n(!) This does not only apply to the Affects Version field, but any required field.\r\n\r\nh4. Workaround\r\n- Add field to appropriate screen (See [Defining a Screen|https://confluence.atlassian.com/display/JIRA/Defining+a+Screen])\r\n- Create Epic by clicking on *Create* button on top bar.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx4ngv:","customfield_14734":"1|hx0v2v:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hx96lr:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hx27v3:","customfield_12830":null,"customfield_10401":null,"summary":"Required fields does not show up when creating a new epic from plan 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utilize \"Done\" sub-columns under various activity columns.  The Jira Software does not allow that.\r\n\r\nIt should not be that hard to allow creation and usage of a \"Done\" sub-column, for example, under \"In Progress\".  Currently, this requires adding a brand new column, so if there are 3 columns between \"To Do\" and the final \"Done\", each of those columns requires a duplicate \"Done\" columns, so we go from 5 to 8 columns.\r\n\r\nA sub-column would simply divide the total column width.  Yes, it would of necessity shrink the cards, but info displayed on the cards could be adjusted accordingly.\r\n\r\nIt appears there was a decision made at some point to not do this, but I've never seen it explained or defended.\r\n\r\nPlease consider this.  Also, we are using Jira Server, and have no current plans to go to Jira 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-20163].\n  {panel}\n\nh3. Problem Definition\r\n\r\nCurrently, the issue view screen is showing in sections and the custom fields are grouped under *Details* or *People* section. In some cases, we would like to reorder the section which is not possible in JIRA.\r\nh3. Suggested Solution\r\n * Allow the ability to reposition the section based on user's needs.\r\n\r\nh3. Why this is important\r\n\r\nIn some cases, customer needs to reorder the section based on the usage. For example:\r\n * Description section which describe the issue is preferable to place on the first section.\r\n * Customer links the issues a lot and it is preferable to reorder the *Issue Links* section, else customer has to scroll down those issue links to be able to view the regular screens.\r\n\r\n \r\n\r\n{{*Note: Please comment to add in different scenarios*}}\r\n----\r\n{panel:title=Original Request}\r\n\"Image/File Attachments\" and \"Issu Links\" section appears on top of regular issue screens in the view issue layout. We use issue linking a lot, and sometimes we have more than 300 issues those link to a single issue and this means we have to scroll down those 300 issue links to be able to view the regular screens.It would be great if we can play around with the issue view screen sections layout just like we can do for portlets on dashboard.\r\n{panel}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwewk7:","customfield_10651":null,"customfield_14734":"1|hwakk7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwk8un:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwfxz3:","customfield_10653":null,"customfield_10401":null,"summary":"Customizable Issue View Screen Layout","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"811487","self":"https://jira.atlassian.com/rest/api/latest/issue/811487","key":"JRASERVER-65489","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-cloud"],"customfield_11433":"9223372036854775807","customfield_10610":93.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"485333","self":"https://jira.atlassian.com/rest/api/2/issueLink/485333","inwardIssue":{"id":"354200","key":"JRASERVER-39724","self":"https://jira.atlassian.com/rest/api/2/issue/354200","fields":{"summary":"Ability to Bulk Edit Shared Dashboards and Filters.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"381488","self":"https://jira.atlassian.com/rest/api/2/issueLink/381488","outwardIssue":{"id":"744287","key":"JRACLOUD-60899","self":"https://jira.atlassian.com/rest/api/2/issue/744287","fields":{"summary":"As a Jira administrator I cannot view change the sharePermissions & editPermissions for private filters & private dashboards via REST API","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. 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2023|borderStyle=solid|borderColor=#deebff | titleBGColor=#deebff |\r\n bgColor=#deebff}\r\n\r\nDear Customers, \r\n\r\nA quick update on this ticket.\r\n\r\nThank you for taking the time to file the suggestion. We are currently closely reviewing the feasibility of this issue and what improvements we can make.\r\n\r\nPlease continue watching this ticket for future updates and changes in the timeline that may impact your work.\r\n\r\nStay tuned for more soon!\r\n\r\nThank you.\r\n\r\nBest regards\r\n\r\nRoman Kolosovskiy\r\n\r\nSr. Product Manager Jira DC\r\n\r\n{panel}\r\n\r\nOnce several filters have been created, you can only change their sharing permissions one-by-one. Tedious and inefficient. \r\n\r\n+Typical scenario+: test-driving some report/dashboard based on multiple filters, creating them as Private filters. Then , after testing and debugging, all of those filters need to be re-shared with your broad target audience (a Group or a Project or whatever combination). You have to manually go through editing each filter and assigning the required projects/groups to share with.\r\n\r\n*EXPECTED*: allow bulk editing of sharing permissions for multiple selected filters (or for a filter search resultset).\r\n - Select the needed filters,\r\n - Click \"Share selected filers with...\",\r\n - Then goes your regular dialog for adding shared groups/projects,\r\n - ...and what you select there will be applied to all filters you've selected/checkmarked before.\r\n\r\nh3. Workaround:\r\nDatabase approach/ script for modifying public access in bulk:\r\n- Apply the solutions described in this [article|https://confluence.atlassian.com/jirakb/bulk-change-public-access-for-filters-boards-dashboards-1318393251.html] ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hytj6n:","customfield_10651":null,"customfield_14734":"1|hytief:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyu24f:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hytie7:","customfield_10653":null,"customfield_10401":null,"summary":"Bulk edit filter sharing/permissions","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2166398","self":"https://jira.atlassian.com/rest/api/latest/issue/2166398","key":"JRASERVER-79574","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nMany regions in Canada have permanent timezone changes where they will not change their clocks after 1 Nov. 2026.\r\n\r\nThe time display is handled by the joda-time library, not the JVM. You will see unexpected results *without any changes* to your timezone settings because it doesn’t include these timezone updates.\r\n\r\nFor example, after 1 Nov. 2026, Jira will treat {{America/Vancouver}} as UTC-8, even if the JVM's timezone data is up to date.\r\n\r\nIANA shows the following timezone changes for Canada and the timezone database that includes the regional updates:[+Time Zone Database Releases+|https://www.iana.org/time-zones/releases]\r\n * *British Columbia* moves to UTC-7: 2026b\r\n\r\n * *Alberta* moves to UTC-6: 2026c\r\n\r\n * The *Northwest Territories* move to UTC-6: 2026d\r\n\r\n * *Manitoba* moves to UTC-5: 2026e *\r\n\r\nJira 11.3.12 ships with Joda-Time version 2.12.7, and uses timezone data 2024agtz: [+Joda-Time – Changes+|https://www.joda.org/joda-time/changes-report.html#a2.14.4:~:text=Release%202.12.7%20%E2%80%93%202024%2D02%2D04]\r\n * That corresponds to IANA [+Time Zone Database Release 2024a+|https://www.iana.org/time-zones/releases/2024a]\r\n\r\nYou can find your version of joda-time by going to {{<JIRA_INSTALL>/atlassian-jira/WEB-INF/lib/joda-time-x.x.x.jar}}\r\n\r\n_*Manitoba will need to continue using the workaround until the 2026e changes are in place._\r\nh3. Steps to Reproduce\r\n\r\nBritish Columbia, Alberta, Northwest Territories, and Manitoba are not changing their clocks after 1 Nov. 2026. Without changes, time display will be off.  \r\nh3. Expected Results\r\n\r\nJira displays the new Canadian timezones.\r\nh3. Actual Results\r\n\r\nWithout any timezone adjustments, time displays by user and timestamps could show off by 1-hour.\r\nh3. Workaround\r\n\r\nConfigure Jira to for another timezone that shares the same UTC to your timezone change. For example, _America/Whitehorse_ is an alternative also on UTC-7 for customers in Vancouver B.C. To change your settings:\r\n * Go to Administration > Settings > General > edit your general configuration > update the *default.user.timezone* to a timezone value that matches the permanent UTC that you need.\r\n\r\n * Update your JVM startup arguments to include, or change, *-Duser.timezone* to the timezone value you want to set (e.g. -Duser.timezone=America/Whitehorse).\r\n\r\nSee [Set the timezone for the Java environment for Jira Data Center|https://support.atlassian.com/jira/kb/set-the-timezone-for-the-java-environment-for-jira-data-center/] for more information.\r\n\r\nIf your users have set their own timezone value, they should check that their settings are in line with the timezone required. Users who have not set a default value will have the default timezone value set for them.\r\n * *A JRE/JDK update on its own will not account for these changes.* If you are using the JRE bundled with the installer, it will not have the timezone updates. The latest Jira Data Center 11.3.12 installer is bundled with Eclipse Temurin 21.0.10_7, which uses the IANA 2025b timezone database.\r\n\r\nJira 12 removes Joda-Time and will use the JDK's java.time.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rwan:","customfield_14734":"1|i4rwgv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qpws:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rwgn:","customfield_12830":null,"customfield_10401":null,"summary":"Update Jira Data Center for 2026 Timezone Changes in Canada","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1598026","self":"https://jira.atlassian.com/rest/api/latest/issue/1598026","key":"JRASERVER-71341","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Screens"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":11.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ayanar","name":"ayanar","key":"ayanar","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ayanar&avatarId=6045650","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ayanar&avatarId=6045650","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ayanar&avatarId=6045650","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ayanar&avatarId=6045650"},"displayName":"Alp","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ayanar","name":"ayanar","key":"ayanar","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ayanar&avatarId=6045650","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ayanar&avatarId=6045650","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ayanar&avatarId=6045650","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ayanar&avatarId=6045650"},"displayName":"Alp","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71341/votes","votes":12,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71341/watchers","watchCount":22,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2020-07-23T05:20:02.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i25uif:","updated":"2026-11-06T07:25:16.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nDuplicate fields are added to a screen and it causes errors when checking the Required fields to create an issue in a project using a REST API, or when accessing Custom Fields configuration page from JIRA → Settings → Custom Fields, etc.\r\nh3. Steps to Reproduce\r\n # Navigate to JIRA Administration > Issues ># Screens\r\n # Look for the problematic screen\r\n # Click Configure\r\n\r\nh3. Expected Results\r\n\r\nThe screen configuration screen should open without any error\r\nh3. Actual Results\r\n\r\nThe exception below is thrown on the UI:\r\n !Screenshot 2020-07-22 at 12.49.43.png|thumbnail! \r\n and exception below is thrown in the {{atlassian-jira.log}} file:\r\n{noformat}\r\n2020-07-22 08:31:07,099 http-nio-8080-exec-331 url:/secure/admin/C...ayout!default.jspa username:xxxxxx url:/secure/admin/v...urefieldlayout.jsp username:xxxxx ERROR 1612816 510x5524331x11 8378d3 xxx.xxx.xxxx.xxxx /secure/admin/Confi\r\ngureFieldLayout!default.jspa [webwork.util.ValueStack] METHOD: \"fieldScreenTabs\", exception: \r\njava.lang.IllegalStateException: Duplicate key com.atlassian.jira.issue.fields.screen.FieldScreenLayoutItemImpl@7335f3a0\r\n        at java.util.stream.Collectors.lambda$throwingMerger$0(Collectors.java:133)\r\n        at java.util.HashMap.merge(HashMap.java:1254)\r\n        at java.util.stream.Collectors.lambda$toMap$58(Collectors.java:1320)\r\n        at java.util.stream.ReduceOps$3ReducingSink.accept(ReduceOps.java:169)\r\n        at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1382)\r\n        at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)\r\n        at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)\r\n        at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708)\r\n        at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)\r\n        at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499)\r\n        at com.atlassian.jira.issue.fields.screen.FieldScreenTabImpl$LayoutItems.<init>(FieldScreenTabImpl.java:217)\r\n        at com.atlassian.jira.issue.fields.screen.FieldScreenTabImpl$LayoutItems.<init>(FieldScreenTabImpl.java:208)\r\n        at com.atlassian.jira.issue.fields.screen.FieldScreenTabImpl.getLayoutItems(FieldScreenTabImpl.java:34)\r\n        at com.atlassian.jira.issue.fields.screen.FieldScreenTabImpl.getFieldScreenLayoutItem(FieldScreenTabImpl.java:172)\r\n        at com.atlassian.jira.issue.fields.screen.DefaultFieldScreenManager.getFieldScreenTabs(DefaultFieldScreenManager.java:43)\r\n        at com.atlassian.jira.web.action.admin.issuefields.AbstractConfigureFieldLayout.getFieldScreenTabs(AbstractConfigureFieldLayout.java:158)\r\n        ... 2 filtered\r\n        at java.lang.reflect.Method.invoke(Method.java:498)\r\n        at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)\r\n        at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)\r\n        at webwork.util.ValueStack.findValue(ValueStack.java:517)\r\n        at webwork.util.SimpleTest.test(SimpleTest.java:408)\r\n        at webwork.util.ValueStack.test(ValueStack.java:157)\r\n        at webwork.view.taglib.IfTag.doStartTag(IfTag.java:40)\r\n        at jsp.secure.admin.views.issuefields.configurefieldlayout_jsp._jspService(configurefieldlayout_jsp.java:340)\r\n        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)\r\n        at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)\r\n        ... 48 filtered\r\n        at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)\r\n        ... 38 filtered\r\n        at com.atlassian.ams.shipit.servlet.filter.AbstractThreadFilter.runWithChangedThreadName(AbstractThreadFilter.java:69)\r\n        at com.atlassian.ams.shipit.servlet.filter.AbstractThreadFilter.doFilter(AbstractThreadFilter.java:53)\r\n        at com.atlassian.ams.shipit.servlet.filter.AbstractThreadFilter.doFilter(AbstractThreadFilter.java:37)\r\n        ... 10 filtered\r\n        at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)\r\n        ... 1 filtered\r\n        at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)\r\n        ... 20 filtered\r\n        at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)\r\n        ... 5 filtered\r\n        at com.valiantys.jira.plugins.sql.service.servletcontext.ContextListenerServletFilter.doFilter(ContextListenerServletFilter.java:24)\r\n        ... 3 filtered\r\n        at com.atlassian.ams.shipit.servlet.filter.AbstractThreadFilter.runWithChangedThreadName(AbstractThreadFilter.java:69)\r\n        at com.atlassian.ams.shipit.servlet.filter.AbstractThreadFilter.doFilter(AbstractThreadFilter.java:53)\r\n        at com.atlassian.ams.shipit.servlet.filter.AbstractThreadFilter.doFilter(AbstractThreadFilter.java:37)\r\n        ... 10 filtered\r\n        at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)\r\n        ... 11 filtered\r\n        at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)\r\n        ... 48 filtered\r\n        at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)\r\n        ... 12 filtered\r\n        at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)\r\n        ... 47 filtered\r\n        at com.atlassian.ams.shipit.servlet.filter.AbstractThreadFilter.runWithChangedThreadName(AbstractThreadFilter.java:69)\r\n        at com.atlassian.ams.shipit.servlet.filter.AbstractThreadFilter.doFilter(AbstractThreadFilter.java:53)\r\n                at com.atlassian.ams.shipit.servlet.filter.AbstractThreadFilter.doFilter(AbstractThreadFilter.java:37)\r\n        ... 18 filtered\r\n        at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)\r\n        ... 1 filtered\r\n        at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)\r\n        ... 39 filtered\r\n        at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)\r\n        ... 5 filtered\r\n        at com.valiantys.jira.plugins.sql.service.servletcontext.ContextListenerServletFilter.doFilter(ContextListenerServletFilter.java:24)\r\n        ... 8 filtered\r\n        at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)\r\n        ... 4 filtered\r\n        at com.atlassian.ams.shipit.servlet.filter.AbstractThreadFilter.runWithChangedThreadName(AbstractThreadFilter.java:69)\r\n        at com.atlassian.ams.shipit.servlet.filter.AbstractThreadFilter.doFilter(AbstractThreadFilter.java:53)\r\n        at com.atlassian.ams.shipit.servlet.filter.AbstractThreadFilter.doFilter(AbstractThreadFilter.java:37)\r\n        ... 3 filtered\r\n        at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)\r\n        ... 26 filtered\r\n        at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)\r\n        ... 26 filtered\r\n        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)\r\n        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)\r\n        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)\r\n        at java.lang.Thread.run(Thread.java:748)\r\n{noformat}\r\nh3. Workaround\r\n# Run the query b below to find out the duplicated value:\r\n {code}\r\n select f.name, i.fieldidentifier, count(*)\r\nfrom fieldscreen f, fieldscreenlayoutitem i, fieldscreentab t\r\nwhere f.id = t.fieldscreen\r\nand i.fieldscreentab = t.id\r\ngroup by f.name, i.fieldidentifier having count(*) > 1;\r\n{code}\r\nIf there is a duplicate, an example of a result is below:\r\n{code}\r\n              name               | fieldidentifier | count \r\n\r\n---------------------------------+-----------------+-------\r\n\r\n SSD: Scrum Default Issue Screen | assignee        |     2\r\n{code}\r\n # Navigate to _JIRA Administration > Issues > Screens_\r\n # Look for the _Screen_ mentioned in the SQL query result e.g. _\"SSD: Scrum Default Issue Screen\"_\r\n # Click _Configure_ and look for the field e.g. _\"assignee\"_\r\n # Remove one of the fields from the screen.\r\n\r\n(i)  If the duplicate field is not shown on the screen or if the screen cannot be opened, the solution is to delete duplicate field references directly from the database.\r\n(!) *Please back up your database before proceeding with this workaround. Also, if possible, test the workaround on a staging environment before applying it to production.*\r\n The steps are as follows:\r\n # Identify and write down ID value for each duplicate field reference; screen name and field identifier need to be modified accordingly. For the current example, the ID can be identified as follows::\r\n{code:java}\r\nselect f.name, i.id, i.fieldidentifier\r\nfrom fieldscreen f, fieldscreenlayoutitem i, fieldscreentab t\r\nwhere f.id = t.fieldscreen and i.fieldscreentab = t.id\r\nand f.name like '%SSD: Scrum Default Issue Screen%'\r\nand i.fieldidentifier='assignee';\r\n{code}\r\n # Delete all duplicate rows from fieldscreenlayoutitem table and retain only one row.\r\n{code:java}\r\ndelete from fieldscreenlayoutitemwhere id = <duplicate_id>;\r\n{code}\r\n # Restart Jira","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i25ud3:","customfield_14734":"1|i25ujj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i25hxb:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i25ujb:","customfield_12830":null,"customfield_10401":null,"summary":"Duplicate Fields Are Added To A Screen By Unknown Reason","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"19897","self":"https://jira.atlassian.com/rest/api/latest/issue/19897","key":"JRASERVER-4505","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"715","customfield_11435":"721","customfield_11437":"892","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"59349","customfield_11434":"643","customfield_17933":null,"labels":["affects-server","jw-platform"],"customfield_11433":"25039","customfield_10610":8.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"349350","self":"https://jira.atlassian.com/rest/api/2/issueLink/349350","outwardIssue":{"id":"15772","key":"JRASERVER-2937","self":"https://jira.atlassian.com/rest/api/2/issue/15772","fields":{"summary":"Category permission schemes","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"196806","self":"https://jira.atlassian.com/rest/api/2/issueLink/196806","outwardIssue":{"id":"471179","key":"JRASERVER-45621","self":"https://jira.atlassian.com/rest/api/2/issue/471179","fields":{"summary":"Project-level Notification Scheme","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"24272","self":"https://jira.atlassian.com/rest/api/2/issueLink/24272","inwardIssue":{"id":"51953","key":"JRASERVER-12690","self":"https://jira.atlassian.com/rest/api/2/issue/51953","fields":{"summary":"I would like it if all configurations, e.g. screens, schemes, custom fields, etc. could be set up on a Category Basis. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-4505].\n  {panel}\n\n{panel:title=Atlassian Update - 23 April 2015|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. Your input in the comments helps us understand how this affects you and what you're hoping to accomplish with JIRA.\r\n\r\nThis suggestion is a priority for the JIRA development team, but I am not able to provide an accurate estimate for when this will be resolved. We will update this issue as soon as we can confidently project a release.\r\n\r\nPlease remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can [learn more about our process here|https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com].\r\n\r\nI understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n\r\nRegards,\r\nDave Meyer\r\n[dmeyer@atlassian.com|mailto:dmeyer@atlassian.com]\r\nProduct Manager, JIRA Platform\r\n{panel}\r\n\r\nIt would make life easier if we could assign the following at the Project Category level and then override at the Project level:\r\n\r\nNotification Scheme: \r\nPermission Scheme: \r\nIssue Security Scheme: \r\nWorkflow Scheme: \r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwh2xj:","customfield_10651":null,"customfield_14734":"1|hwa287:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwnmjj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwe61j:","customfield_10653":null,"customfield_10401":null,"summary":"Assign schemes at the Project category 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104528/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-10-23T06:05:24.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4rvg7:","updated":"2026-11-06T06:48:23.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIn Confluence 11.0, every call to {{ConfluenceWysiwygConverter#convertXHtmlToWikiMarkup}} fails with {{{}java.lang.NoClassDefFoundError: org/cyberneko/html/parsers/DOMFragmentParser{}}}. \r\n\r\n{{DefaultConfluenceWysiwygConverter}} calls {{com.atlassian.renderer.wysiwyg.converter.DefaultWysiwygConverter}} ({{{}atlassian-renderer-legacy{}}} {{{}6.5.4{}}}). That class still references the original NekoHTML package {{{}org.cyberneko.html{}}}, but the 11.0 webapp only provides {{org.htmlunit:neko-htmlunit}} {{4.21.0}} (package {{{}org.htmlunit.cyberneko{}}}).\r\nh3. Steps to Reproduce\r\n # Install Confluence 11.0.0.\r\n # Install an app that injects {{ConfluenceWysiwygConverter}} (exported as an OSGi service) and calls {{convertXHtmlToWikiMarkup}}:\r\n{code:java}\r\n@Bean\r\npublic ConfluenceWysiwygConverter confluenceWysiwygConverter() {\r\n    return importOsgiService(ConfluenceWysiwygConverter.class);\r\n}\r\n\r\n// in a class\r\nString wiki = converter.convertXHtmlToWikiMarkup(\"<p>Hello <strong>world</strong></p>\", \"\");\r\n{code}\r\n # Trigger the code\r\n\r\nh3. Expected Results\r\n\r\nThe XHTML is converted to wiki markup.\r\nh3. Actual Results\r\n\r\nThe request fails with HTTP {{{}500{}}}.\r\n\r\nThe below exception is thrown in the atlassian-confluence.log file:\r\n{noformat}\r\nCaused by: java.lang.NoClassDefFoundError: org/cyberneko/html/parsers/DOMFragmentParser\r\n\tat com.atlassian.renderer.wysiwyg.converter.DefaultWysiwygConverter.convertXHtmlToWikiMarkup(DefaultWysiwygConverter.java:418)\r\n\tat com.atlassian.confluence.pages.wysiwyg.DefaultConfluenceWysiwygConverter.convertXHtmlToWikiMarkup(DefaultConfluenceWysiwygConverter.java:26)\r\n\tat com.atlassian.confluence.pages.wysiwyg.DefaultConfluenceWysiwygConverter.convertXHtmlToWikiMarkup(DefaultConfluenceWysiwygConverter.java:38)\r\n\t...\r\n\tat jdk.proxy4/jdk.proxy4.$Proxy431.convertXHtmlToWikiMarkup(Unknown Source)\r\n\tat com.atlassian.ecohelp.page.WikiServlet.doGet(WikiServlet.java:65)\r\n\t...\r\nCaused by: java.lang.ClassNotFoundException: org.cyberneko.html.parsers.DOMFragmentParser\r\n{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rvb3:","customfield_14734":"1|i4rvhb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p5y9:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rvh3:","customfield_12830":null,"summary":"Converting XHTML to wiki markup with ConfluenceWysiwygConverter in Confluence 11.0 fails with NoClassDefFoundError","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not Needed","id":"14236","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2155496","self":"https://jira.atlassian.com/rest/api/latest/issue/2155496","key":"CONFSERVER-104337","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":"The fix involves updating opensocial on 10.2+, which impacts not just confluence gadgets but other projects that render gadgets from Jira. As such, test:\r\n* Confluence can render a Jira gadget with OAuth2\r\n* Jira can render another Jira's gadget via OAuth2\r\n* Gadgets over OAuth1 app links continues to function as prior\r\n* Anonymous/Restricted content is correctly rejected and does not render on the requester","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["ewt-rtb-service-operations-and-tech-entropy","internal-kickoff"],"customfield_11433":"9223372036854775807","customfield_10610":9.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/114293","id":"114293","name":"10.2.0","archived":false,"released":true,"releaseDate":"2025-12-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/117190","id":"117190","description":"","name":"10.2.13","archived":false,"released":true,"releaseDate":"2026-06-01"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ce8c3839f4a3","name":"ce8c3839f4a3","key":"JIRAUSER10017360","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10017360&avatarId=11179734","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10017360&avatarId=11179734","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10017360&avatarId=11179734","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10017360&avatarId=11179734"},"displayName":"Tom Smallridge","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/10064","description":"Issue has been fixed and QA-ed but has not been merged to master/stable branch","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Awaiting Merge","id":"10064","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13040","id":"13040","name":"Macros - Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":47.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d51fc966722f","name":"d51fc966722f","key":"JIRAUSER6821237","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6821237&avatarId=7889187","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6821237&avatarId=7889187","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6821237&avatarId=7889187","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6821237&avatarId=7889187"},"displayName":"Shivangi Nayak","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d51fc966722f","name":"d51fc966722f","key":"JIRAUSER6821237","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6821237&avatarId=7889187","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6821237&avatarId=7889187","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6821237&avatarId=7889187","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6821237&avatarId=7889187"},"displayName":"Shivangi Nayak","active":true,"timeZone":"UTC"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104337/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104337/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-08T07:28:26.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4q4v3:","updated":"2026-11-06T06:44:20.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJira gadgets embedded on Confluence Data Center pages (e.g., Pie Chart, Sprint Health, Activity Stream) fail to render data when the Application Link between Confluence and Jira is configured using {*}OAuth 2.0 only{*}. While the Jira Issues Macro (JIM) works correctly with OAuth 2.0, gadgets rely on a legacy rendering engine (Apache Shindig) that is hardcoded to use OAuth 1.0, leading to authentication failures.\r\nh3. Steps to Reproduce\r\n # Install Confluence 10.2.0+ and Jira 11.3.6\r\n # Configure an Application Link between Confluence DC (10.2.x) and Jira DC (11.x) using *OAuth 2.0 only* (ensure OAuth 1.0 is disabled/removed).\r\n # Enabled debugs for following classes in Confluence and replicated the issue on 10.2.0+ and Jira 11.3.7\r\n{code:java}\r\ncom.atlassian.gadgets.renderer.internal\r\ncom.atlassian.gadgets.directory.internal.impl\r\norg.apache.shindig.gadgets\r\ncom.atlassian.confluence.extra.jira\r\ncom.atlassian.confluence.plugins.JIRA\r\ncom.atlassian.internal.integration.jira\r\n{code}\r\n\r\n # Create a Confluence page and add a Jira Gadget (e.g., Pie Chart gadget).\r\n # Attempt to configure or view the gadget as a logged-in user.\r\n\r\nh3. Expected Results\r\n\r\nThe gadget should authenticate via the OAuth 2.0 Application Link and render the requested Jira data.\r\nh3. Actual Results\r\n\r\nThe gadget fails to render, often showing a {{401 Unauthorized}} error in the UI or not retrieving any Confluence data. The underlying engine attempts to call the legacy OAuth 1.0 {{request-token}} endpoint, which Jira rejects because no OAuth 1.0 consumer key exists.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n2026-07-07 09:35:21,932 WARN [http-nio-8090-exec-106] [shindig.gadgets.oauth.OAuthResponseParams] logDetailedWarning OAuth fetch fatal error: [consumer_key_unknown,Service provider rejected request]\r\n...\r\n==== Sent request 1:\r\nPOST /jira/plugins/servlet/oauth/request-token\r\n...\r\n==== Received response 1:\r\nHTTP/1.1 401\r\nWww-Authenticate: OAuth realm=\"https%3A%2F%2Fjira-url\", oauth_problem=\"consumer_key_unknown\"\r\noauth_problem=consumer_key_unknown\r\n...\r\norg.apache.shindig.gadgets.oauth.OAuthResponseParams$OAuthRequestException: [consumer_key_unknown,Service provider rejected request]\r\n    at org.apache.shindig.gadgets.oauth.OAuthFetcher.checkForProtocolProblem(OAuthFetcher.java:846)\r\n    at org.apache.shindig.gadgets.oauth.OAuthFetcher.sendOAuthMessage(OAuthFetcher.java:585) {noformat}\r\nh3. Workaround\r\n\r\nMaintain an {*}OAuth 1.0 Application Link{*}. This ensures the legacy OAuth 1.0 consumer key required by the Shindig rendering engine is available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q4pz:","customfield_14734":"1|i4q4w7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4oycs:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q4vz:","customfield_12830":null,"summary":"Jira gadgets in Confluence DC fail to render when using OAuth 2.0 Application Links","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2167662","self":"https://jira.atlassian.com/rest/api/latest/issue/2167662","key":"JRASERVER-79583","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117901","id":"117901","name":"11.3.12","archived":false,"released":true,"releaseDate":"2026-10-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13032","value":"M","id":"13032","disabled":false},"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d74d3b1a350","name":"7d74d3b1a350","key":"JIRAUSER4626561","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4626561&avatarId=5816066","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4626561&avatarId=5816066","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4626561&avatarId=5816066","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4626561&avatarId=5816066"},"displayName":"Rodrigo Jose Zaparoli","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d74d3b1a350","name":"7d74d3b1a350","key":"JIRAUSER4626561","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4626561&avatarId=5816066","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4626561&avatarId=5816066","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4626561&avatarId=5816066","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4626561&avatarId=5816066"},"displayName":"Rodrigo Jose Zaparoli","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79583/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79583/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-11-05T12:02:57.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4s3bj:","updated":"2026-11-06T06:27:55.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen a single-select (or multi-select) custom field has multiple configuration schemes/contexts with identically named options (e.g., a global context and a project-specific context), the *Two Dimensional Filter Statistics* gadget renders duplicate rows or columns along the axis in Jira 11.3.x.\r\n\r\n!Jira113.png|width=373,height=133!\r\n\r\nThis behavior is similar to the issue previously documented for Pie Chart gadgets under JRASERVER-66562.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # In Jira 11.3.x, create a Single Select custom field (e.g., {{{}Custom Status{}}}).\r\n # Keep the default global configuration scheme with options: {{{}Open{}}}, {{{}In Progress{}}}, {{{}Pending{}}}, {{{}Closed{}}}.\r\n # Add a second configuration scheme scoped to a specific project and issue type (e.g., Project: {{{}Project B{}}}, Issue Type: {{{}Bug{}}}) containing identically named options: {{{}Open{}}}, {{{}In Progress{}}}, {{{}Pending{}}}, {{{}Blocked{}}}.\r\n # Create issues in both the default scope ({{{}Project A{}}}) and the project-specific scope ({{{}Project B{}}}), setting values for {{Custom Status}} (e.g., {{{}In Progress{}}}).\r\n # Create a saved filter returning issues from both contexts (e.g., {{{}project in (\"Project A\", \"Project B\") ORDER BY key DESC{}}}).\r\n # Add a *Two Dimensional Filter Statistics* gadget to a dashboard, select the saved filter, and set the X-axis (or Y-axis) to {{{}Custom Status{}}}.\r\n\r\nh3. Expected Results\r\n\r\nThe gadget groups identical option labels ({{{}Open{}}}, {{{}In Progress{}}}, {{{}Pending{}}}) into single rows/columns along the axis, summing the totals across contexts (matching behavior in 10.3.x).\r\n\r\n!Jira103.png|width=597,height=214!\r\nh3. Actual Results\r\n\r\nThe gadget plots duplicate rows/columns with identical display names along the axis because the options originate from different configuration contexts with distinct internal {{{}Option IDs{}}}.\r\nh3. Workaround\r\n\r\n*Workaround (Filter scoping):* Update the saved JQL filter backing the gadget to explicitly scope the query to a single project context (e.g., {{AND project = \"Project B\"}} or {{{}AND project != \"Project B\"{}}}).","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4s36f:","customfield_14734":"1|i4s3cn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qwsk:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4s3cf:","customfield_12830":null,"customfield_10401":null,"summary":"Two Dimensional Filter Statistics Gadget displays duplicate rows/columns for select list custom fields with multiple contexts","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2154583","self":"https://jira.atlassian.com/rest/api/latest/issue/2154583","key":"CONFSERVER-104285","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":"This was taken care in ticket https://jira.atlassian.com/browse/CONFSERVER-104332","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Blueprints / Templates"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":48.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=10fa531f7f9c","name":"10fa531f7f9c","key":"JIRAUSER6912928","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6912928&avatarId=7983829","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6912928&avatarId=7983829","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6912928&avatarId=7983829","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6912928&avatarId=7983829"},"displayName":"Harrison","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=10fa531f7f9c","name":"10fa531f7f9c","key":"JIRAUSER6912928","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6912928&avatarId=7983829","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6912928&avatarId=7983829","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6912928&avatarId=7983829","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6912928&avatarId=7983829"},"displayName":"Harrison","active":true,"timeZone":"UTC"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104285/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":"2026-11-06T05:08:03.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104285/watchers","watchCount":8,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-06-28T23:33:48.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4pyz3:","updated":"2026-11-06T05:09:22.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem\r\n\r\nThe {{PageTemplateEditorToStorageUpgradeTask}} upgrade task logs a flood of {{WARN}} messages during upgrade, one per page template that contains template variables:\r\n{code:java}\r\nWARN [Catalina-utility-1] [atlassian.confluence.upgrade.UpgradeTask] convertTemplate Could not convert template '<TEMPLATENAME>' (ID: XXX) to storage format; leaving content unchanged. Cause: com.ctc.wstx.exc.WstxParsingException: Undeclared namespace prefix \"at\"\r\n at [row,col {unknown-source}]: [1,94]\r\n{code}\r\nThe task iterates *every* global and space-level page template and calls {{EditorFormatService.convertEditToStorage(...)}} on each one\r\n\r\nTemplate variables are stored using the {{at:}} namespace prefix (e.g. {{{}<at:var at:name=\"...\"/>{}}}, {{{}<at:declarations>{}}}). The edit-to-storage parsing path wraps the fragment using the editor namespace header, which declares only the default XHTML namespace and does *not* declare the {{at}} (template) namespace. As a result the parser hits the undeclared {{at}} prefix and throws {{WstxParsingException: Undeclared namespace prefix \"at\"}} for every such template\r\n\r\nBecause most non-trivial page templates use template variables, the task fails for essentially every one of them, producing very large numbers of warnings on instances with many templates\r\n\r\nNo content is lost - affected templates are caught and left unchanged - but the upgrade log is flooded with warnings, which can be alarming to administrators and obscures genuine upgrade issues\r\nh3. Environment\r\n * Confluence Data Center 9.2.21 or 10.2.13, that runs the {{PageTemplateEditorToStorageUpgradeTask}}\r\n * Instances containing global and/or space page templates that use template variables.\r\n * Warning volume scales with the number of templates containing variables (reported in the hundreds of thousands on large instances).\r\n\r\nh3. Steps to Reproduce\r\n # Start from a Confluence instance on a build prior to the affected versions, that has one or more page templates containing template variables (e.g):\r\n # Navigate to Space tools > Content Tools > Templates > Create New Template\r\n # Insert the below template:\r\n{code:xml}\r\n<at:declarations>\r\n  <at:string at:name=\"customerName\" />\r\n  <at:string at:name=\"meetingDate\" />\r\n</at:declarations>\r\n<h2>Meeting notes for <at:var at:name=\"customerName\" /></h2>\r\n<p>Date: <at:var at:name=\"meetingDate\" /></p>\r\n<p>Attendees:</p>\r\n<ul>\r\n  <li><br /></li>\r\n</ul>{code}\r\n # Upgrade the instance to an affected, so the {{PageTemplateEditorToStorageUpgradeTask}} runs\r\n # Observe the upgrade logs while the task executes\r\n\r\nh3. Expected Results\r\n\r\nTemplates already in valid storage format (including those using the {{at:}} template-variable namespace) are processed without error, and no warnings are logged for them. Only templates that genuinely cannot be converted produce a warning.\r\nh3. Actual Results\r\n\r\nOne {{WARN ... convertTemplate Could not convert template ... Undeclared namespace prefix \"at\"}} is logged for every page template that contains template variables. The template content is left unchanged, but the log is flooded with these warnings (e.g. ~280,000 occurrences reported on a large instance).\r\nh3. Workaround\r\n\r\n*The warnings are harmless* - affected templates are explicitly caught and left unchanged, so there is no data loss or functional impact. The messages can be safely ignored, or alternatively suppressed by raising the log level as follows:\r\n # *Before the upgrade has commenced*\r\n # Edit *<confluence-install>/confluence/WEB-INF/classes/log4j.properties* (in the new install directory) and add the below line:\r\n{code:java}\r\nlog4j.logger.com.atlassian.confluence.upgrade.UpgradeTask=ERROR{code}\r\n # Proceed with the upgrade as usual\r\n # After the upgrade has completed successfully, shut down Confluence, and then remove the above line\r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pytz:","customfield_14734":"1|i4pz07:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4osh0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4pyzz:","customfield_12830":null,"summary":"PageTemplateEditorToStorageUpgradeTask floods upgrade logs with \"Undeclared namespace prefix at\" WARNs for templates using variables","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14332","value":"Not Needed","id":"14332","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not 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Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43425","id":"43425","name":"Login"},{"self":"https://jira.atlassian.com/rest/api/2/component/43417","id":"43417","name":"System Administration - General Configuration"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=allewellyn%40atlassian.com","name":"allewellyn@atlassian.com","key":"allewellyn@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=allewellyn%40atlassian.com&avatarId=11295694","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=allewellyn%40atlassian.com&avatarId=11295694","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=allewellyn%40atlassian.com&avatarId=11295694","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=allewellyn%40atlassian.com&avatarId=11295694"},"displayName":"Alex [Atlassian,PSE]","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=allewellyn%40atlassian.com","name":"allewellyn@atlassian.com","key":"allewellyn@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=allewellyn%40atlassian.com&avatarId=11295694","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=allewellyn%40atlassian.com&avatarId=11295694","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=allewellyn%40atlassian.com&avatarId=11295694","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=allewellyn%40atlassian.com&avatarId=11295694"},"displayName":"Alex [Atlassian,PSE]","active":true,"timeZone":"Australia/Sydney"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-70362/votes","votes":44,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-70362/watchers","watchCount":28,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2019-12-05T08:34:07.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i1hizj:","updated":"2026-11-06T04:05:42.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJira displays it's own version number in several pages, including the page markup and application footer. \r\n\r\nSome of these pages are available unauthenticated, for instance, the login and logout pages.\r\n\r\nJira administrators may wish to hide these version numbers from users as there may be a requirement to not identify the running product version, particularly to unauthenticated users. \r\nh3. Actual Result\r\n\r\nVersion number can be found in the page markup, for example:\r\n * {{<meta name=\"application-name\" content=\"JIRA\" data-name=\"jira\" data-version=\"8.5.0\">}}\r\n * {{<input type=\"hidden\" title=\"JiraVersion\" value=\"8.5.0\">}}\r\n * {{jira/s/...-CDN/dexrks/805000/.../.../_/download/contextbatch/css/jira.login,_super/batch.css}}\r\n\r\nAnd is displayed in the Jira footer (eg):\r\n * {{Atlassian Jira Project Management Software (v8.5.0#805000-sha1:8875eca)}}\r\n\r\n \r\nh3. Suggested Result  \r\n\r\nA) By default, hide the version number being displayed on unauthenticated pages (EG, login/logout)\r\n\r\n_and/or_\r\n\r\nB) Provide a toggle switch in Jira Admin to hide the version number being displayed in other \"logged in\" areas of Jira \r\nh3. Workaround\r\n\r\nWe have added a workaround in the KB article [https://confluence.atlassian.com/display/JIRAKB/Hiding+the+Jira+version+number+from+page+markup]\r\n\r\nPlease take care to note the workarounds limitation.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1hivz:","customfield_10651":null,"customfield_14734":"1|i1hj0n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1hcof:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1hj0f:","customfield_10653":null,"customfield_10401":null,"summary":"As a Jira Admin, I want to hide the version number showing to unauthenticated users","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2144349","self":"https://jira.atlassian.com/rest/api/latest/issue/2144349","key":"JRASERVER-79388","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":23.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9db1b41af084","name":"9db1b41af084","key":"JIRAUSER10097481","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10097481&avatarId=11264038","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10097481&avatarId=11264038","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10097481&avatarId=11264038","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10097481&avatarId=11264038"},"displayName":"Nikit Kohli","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9db1b41af084","name":"9db1b41af084","key":"JIRAUSER10097481","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10097481&avatarId=11264038","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10097481&avatarId=11264038","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10097481&avatarId=11264038","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10097481&avatarId=11264038"},"displayName":"Nikit Kohli","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79388/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79388/watchers","watchCount":8,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-05-04T15:59:02.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4ob8n:","updated":"2026-11-06T04:05:41.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJira 10.3.18 and 10.3.19 Velocity log flooding for native Jira core methods. The previous fixes were done with respect to the mentioned methods only. I have attached the list of some of the affected methods. [^allowlistmethods.txt]\r\nh3. Steps to Reproduce\r\n # Perform standard operations that trigger Velocity template rendering (e.g., viewing issues, sending emails, creating custom fields, or using bundled apps like Jira Software/Greenhopper).\r\n # Observe the {{{}atlassian-jira.log{}}}.\r\n\r\nh3. Expected Results\r\n\r\nNative Jira core methods (e.g., com.atlassian.jira.user.DelegatingApplicationUser#getName()) should be pre-allowlisted by default and should not trigger \"Method needs allowlisting\" warnings in the logs.\r\nh3. Actual Results\r\n\r\nThe logs are flooded with {{DEBUG MODE}} warnings for native Atlassian methods. Analysis of customer logs identified *248 unique native methods* (including {{{}com.atlassian.jira.{*}{{*}}{{}}}}{*}, {{com.atlassian.greenhopper.}}{*}, and {{{}java.util.*{}}}) that are missing from the internal allowlist.\r\n\r\nAdditionally, some methods already present in {{velocity-default.properties}} (e.g., {{{}com.atlassian.jira.security.JiraAuthenticationContextImpl#getI18nHelper(){}}}) continue to trigger these warnings, suggesting a potential defect in how the allowlist is applied during the \"Strict Monitoring\" phase.\r\n\r\nThe following entries are observed in the *atlassian-jira.log* file:\r\n{code:java}\r\n[velocity] DEBUG MODE: Method needs allowlisting: com.atlassian.jira.user.DelegatingApplicationUser#getName() \r\n[velocity] DEBUG MODE: Method needs allowlisting: com.atlassian.jira.util.JiraUrlCodec#encode(java.lang.String)\r\n[velocity] DEBUG MODE: Method needs allowlisting: com.atlassian.greenhopper.web.rapid.issue.fields.LazyLoadedOption#toString()  {code}\r\nh3. Workaround\r\n\r\n*Manual Allowlisting (May be inconsistent)*\r\n # Edit {{{}$JIRA_INSTALL/atlassian-jira/WEB-INF/classes/velocity-default.properties{}}}.\r\n # Locate the property {{{}introspector.proper.allowlist.methods{}}}.\r\n # Append the missing method(s) to the list, ensuring each entry (except the last) ends with a comma and a backslash ({{{},{}}}).\r\n_Example:_ {{com.atlassian.jira.issue.fields.ImmutableCustomField#getDescription(),}}\r\n # Restart Jira.\r\n\r\n*Turn off velocity allowlist (safe only for Jira 10.x)*\r\n1. Edit $JIRA_INSTALL/atlassian-jira/WEB-INF/classes/velocity-default.properties.\r\n\r\n2. Set introspector.proper.allowlist.enable = false\r\n3. Restart Jira","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ob3j:","customfield_14734":"1|i4ob9r:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4n4r8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ob9j:","customfield_12830":null,"customfield_10401":null,"summary":"After Update to Jira 10.3.18 and 10.3.19 log are flooded with [velocity] DEBUG MODE entries.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2164292","self":"https://jira.atlassian.com/rest/api/latest/issue/2164292","key":"JRASERVER-79560","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13490","id":"13490","name":"Application 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Pruthi","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9733baed85be","name":"9733baed85be","key":"JIRAUSER10055300","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10055300&avatarId=11220899","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10055300&avatarId=11220899","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10055300&avatarId=11220899","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10055300&avatarId=11220899"},"displayName":"Ankit Pruthi","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79560/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79560/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-10-13T07:57:04.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4rj27:","updated":"2026-11-06T04:05:39.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nThe customers are getting an HTTP 500 error when accessing the Project links page under Project settings if they are connected to Atlassian cloud from their Jira Data Center instance. \r\n\r\nThis is happening because an internal system application link gets created which has the iconUri value set to NULL. \r\n\r\nThis application link isn't visible on the Application link UI in Jira Data Center.\r\nh3. Steps to Reproduce\r\n # From your Jira instance, connect to the Atlassian cloud either by doing a test migration or by creating an application tunnel.\r\n # An internal system application link gets created.\r\n # Try accessing the Project links page under Project settings. \r\n\r\nh3. Expected Results\r\n\r\nThe Project links page loads without any issues. \r\nh3. Actual Results\r\n\r\nThe user receives an HTTP 500 error page. The following exception is logged in atlassian-jira.log file:\r\n{noformat}\r\nUnhandled exception occurred whilst decorating page\r\njava.lang.NullPointerException: null value in entry: iconUri=null\r\n\tat com.google.common.collect.CollectPreconditions.checkEntryNotNull(CollectPreconditions.java:33)\r\n\tat com.google.common.collect.ImmutableMapEntry.<init>(ImmutableMapEntry.java:54)\r\n\tat com.google.common.collect.ImmutableMap.entryOf(ImmutableMap.java:345)\r\n\tat com.google.common.collect.ImmutableMap$Builder.put(ImmutableMap.java:454)\r\n\tat com.atlassian.applinks.ui.EntityLinksContextFactory.createData(EntityLinksContextFactory.java:137)\r\n\tat com.atlassian.applinks.ui.EntityLinksContextFactory.lambda$getApplicationLinks$0(EntityLinksContextFactory.java:130)\r\n{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rix3:","customfield_14734":"1|i4rj3b:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qcj8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rj33:","customfield_12830":null,"customfield_10401":null,"summary":"Accessing Project Links page throws an HTTP 500 error","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1903913","self":"https://jira.atlassian.com/rest/api/latest/issue/1903913","key":"JRASERVER-74557","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Comments"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-74557/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-74557/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-11-29T02:38:22.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3knfj:","updated":"2026-11-06T04:05:37.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nCurrently, Jira editor cannot render 2 tabs indent properly.\r\n\r\nThis is reproducible on Data Center: (yes) \r\nh3. Steps to Reproduce\r\n # Create a comment\r\n # Input a list as blow in text mode\r\n{code:java}\r\n* a\r\n* b\r\n* c\r\n{code}\r\n # Using visual mode, input 2 tabs in the second line. It shows as below screenshot in visual mode.\r\n !2-tab-indent-1.png|thumbnail! \r\n # Save it\r\n\r\nh3. Expected Results\r\nShowing 2 tabs intent properly.\r\n\r\nh3. Actual Results\r\nIt is broken like below screenshot.\r\n !2-tab-indent-2.png|thumbnail! \r\n \r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3knaf:","customfield_14734":"1|i3kngv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3jn84:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3kngn:","customfield_12830":null,"customfield_10401":null,"summary":"Two tabs indent is not rendered properly in list of editor","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1510669","self":"https://jira.atlassian.com/rest/api/latest/issue/1510669","key":"JRASERVER-70842","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Summary:\r\n\r\nWhen a user is deleted from an external directory (LDAP or external Crowd server), references to this user will retain in the {{projectroleactor}} table.\r\nh3. Steps to Reproduce:\r\n # Configure an external directory in Jira via the page *⚙ > User Management > User Directories* (with an LDAP or Crowd server)\r\n # Add a user to the LDAP (or Crowd) server (username: chibi6)\r\n # Sync Jira with the LDAP (or Crowd) server\r\n # Add that user to a Project Role in any Jira project\r\n # Delete the user from the LDAP (or Crowd) server\r\n # Sync again Jira with the LDAP (or Crowd) server\r\n # Go to the *⚙ > User Management > Users* page, and verify that the user is no longer there\r\n # Go to the Project Role page and verify that the user is not displayed there:\r\n!Screenshot1.png|thumbnail!\r\n # Run the following SQL query and verify that the user has been deleted from the {{cwd_user}} table\r\n{code:java}\r\nselect id, directory_id, user_name, active from cwd_user where user_name = 'chibi6';\r\n{code}\r\n!Screenshot2.png|thumbnail!\r\n # Run the following SQL query:\r\n{code:java}\r\nselect * from projectroleactor where roletypeparameter = 'chibi6';\r\n{code}\r\n\r\nh3. Expected Results:\r\n\r\nThe user is deleted from the {{projectroleactor}} table.\r\nh3. Actual Results:\r\n\r\nThe user is not deleted from this table, even though the user is not showing in the Project Role in the UI, causing some data discrepancy in the database:\r\n!Screenshot3.png|thumbnail!\r\nh3. Workaround\r\n\r\nThe only workaround to avoid this discrepancy is to manually delete the rows from the {{projectroleactor}} table for the user(s) that have been deleted from the LDAP (or Crowd) server.\r\n\r\n(!) If you decide to go ahead with this workaround, make sure to create a native backup of your Jira Database, so that you can revert the changes if anything goes wrong.\r\nh3. Notes\r\n\r\n*Note 1*\r\n This bug does not occur when a user is deleted from the Jira Internal Directory. In this case, when the user is deleted from this directory via the page *⚙ > User Management > Users* (or from the Jira API via the end point {{api/2/user}}), the user is properly deleted from the {{projectroleactor}} table.\r\n\r\n*Note 2*\r\n\r\nThis bug was reproduced in Jira versions 8.4.2 and 8.7.1, but it is likely that this bug has been there for a while in older versions (such as 7.x)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1qz1r:","customfield_14734":"1|i1qz7r:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i1qpt3:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i1qz7j:","customfield_12830":null,"customfield_10401":null,"summary":"Deleting a user from LDAP or Crowd server will not delete this user from the projectroleactor 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Issue Summary\r\n\r\nWhen using tables in Visual mode of the Rich Text Field editor and recoloring the table breaks the formatting completely.\r\nh3. Steps to Reproduce\r\n # Add a table to the description and save it:\r\n{noformat}\r\n||Heading A||Heading B||\r\n|Col A1|Col A2|\r\n|Col B1|Col B2|{noformat}\r\n\r\n # Enter Visual edit mode, select the table, then apply any text color (e.g. green)\r\n||{color:#57d9a3}Heading A{color}||{color:#57d9a3}Heading B{color}||\r\n|{color:#57d9a3}Col A1{color}|{color:#57d9a3}Col A2{color}|\r\n|{color:#57d9a3}Col B1{color}|{color:#57d9a3}Col B2{color}|\r\n\r\n # Save your field\r\n # Enter the Visual edit mode again, select the table and apply a different color, then save.\r\n # Table formatting is broken\r\n\r\nh3. Expected Results\r\n\r\nTable changes the color to the last color selected.\r\nh3. Actual Results\r\n||{color:#ffab00}Heading A{color}\\|\\|Heading B\\|\\|||\r\n\r\n|Col A1|Col A2|\r\n|Col B1|Col B2||\r\nh3. Workaround\r\n\r\nRich Text editor is adding multiple consecutive \"color\" end tags with curly brackets to the text that is being colored. This is the main issue behind the problem.\r\n\r\nPlease check color tags while coloring multiple columns or parts of the multiple columns during re-edit of the table. As soon as you keep the color tags with curly brackets not consecutively added to each other, then the issue does not occur. If you are adding these tables and colors programmatically it's possible to avoid this, it only breaks if you use the editor multiple times and color the text in the table again with Rich text editor.\r\n{code:java}\r\nThis one works {color:#57d9a3}Heading A{color}\r\n\r\n||{color:#57d9a3}Heading A{color}||{color:#57d9a3}Heading B{color}||\r\n|{color:#57d9a3}Col A1{color}|{color:#57d9a3}Col A2{color}|\r\n|{color:#4c9aff}Col{color} {color:#ffab00}B{color}{color:#de350b}1{color}|{color:#57d9a3}Col B2{color}|\r\n\r\nThis one breaks due to consecutive {color}{color} ending tags added by Rich Text Editor\r\n\r\n||{color:#57d9a3}Heading A{color}||{color:#57d9a3}Heading B{color}||\r\n|{color:#57d9a3}Col A1{color}|{color:#57d9a3}Col A2{color}|\r\n|{color:#4c9aff}Col{color} {color:#ffab00}B{color}{color:#de350b}1{color}{color}|{color:#57d9a3}Col B2{color}|\r\n\r\n{code}\r\n \r\n{panel:title=Atlassian Update – 30 January 2025|borderStyle=solid|borderColor=#deebff | titleBGColor=#deebff | bgColor=#deebff}\r\n\r\nDear Customers,\r\n\r\nThank you for taking the time to file and comment on this issue. Feedback like yours helps us release valuable Jira features that solve problems for a greater customer base. To that end, we aim to keep our issues up-to-date so they accurately reflect current customer needs. Based on the impact, we’ve decided to move this issue to our short-term backlog. We aim for it to be addressed with some improvements we have planned for the Rich Text Editor in FY26.\r\n\r\nThe workaround for this bug is outlined above.\r\n\r\nPlease continue watching this ticket for future updates and changes in the timeline that impacts your work.\r\n\r\nBest regards\r\n\r\nPhill Hayers\r\n\r\nPrincipal Software Engineer\r\n\r\n{panel}\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2chz3:","customfield_14734":"1|i2ci5j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i2c3qf:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2ci5b:","customfield_12830":null,"customfield_10401":null,"summary":"Recoloring of the already colored table in Visual mode breaks the formatting in Rich Text Editor","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1912520","self":"https://jira.atlassian.com/rest/api/latest/issue/1912520","key":"JRASERVER-74695","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Problem Definition\r\n\r\nWhen using JIT provisioning in Confluence Data Center, you can't access Confluence Administration because the websudo form gives a *wrong credentials* error.\r\nh4. Suggested Solution\r\n\r\nI am requesting an enhancement to allow websudo to work with SAML setup as well as to allow websudo to work with other marketplace SAML plugins.\r\nh4. Workaround\r\n\r\nThere are two possible workarounds to access Confluence Administration:\r\n * *Disable the secure sessions*, removing the websudo form. As a side-effect, you can go straight into administration functions without confirmation that you should. This poses a security risk.\r\n ** See [Configuring Secure Administrator Sessions|https://confluence.atlassian.com/display/DOC/Configuring+Secure+Administrator+Sessions].\r\n * *Set a new password for the user that was created with JIT provisioning*: JIT provisioning creates a user in Confluence Internal Directory and you can define a password for this user. 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Issue Summary\r\n\r\nAfter upgrading from Confluence DC 10.2.11 to 10.2.13, multiple UI elements became invisible.\r\n\r\nSo far the following have been identified as affected but there can be other elements affected. \r\nh3. Steps to Reproduce\r\n # Install Confluence DC 10.2.13\r\n # Configure at least one SAML Identity Provider in *Administration > Authentication methods*\r\n # Ensure the default login form ({*}Show on login page{*}) is enabled\r\n # Add the following system property \r\n{code:java}\r\nCATALINA_OPTS=\"-Datlassian.authentication.legacy.mode=true ${CATALINA_OPTS}\" {code}\r\n # Observe the \"Continue with username and password\" link is invisible\r\n # Navigate to *Administration > Troubleshooting and Support > Support Tools*\r\n # Observe the \"Download support zip\" button is invisible\r\n\r\nh3. Expected Results\r\n\r\nAll UI elements — including the \"Continue with username and password\" link and the \"Download support zip\" button — should be clearly visible against their backgrounds in both light and dark modes.\r\nh3. Actual Results\r\n\r\nBoth elements are invisible.\r\nh3. Workaround\r\n\r\n*For login page \"Continue with username and password\" link:*\r\n * Add the following CSS to {*}Administration > Look and Feel > Custom HTML > Before </head>{*}: \r\n{code:java}\r\n<style>\r\na[data-testid=\"product-login-url-button\"] span,\r\na[data-testid=\"product-login-url-button\"] {\r\n  color: #FFFFFF !important;\r\n}\r\n</style> {code}\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qf4v:","customfield_14734":"1|i4qfb3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p5yb:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qfav:","customfield_12830":null,"summary":"Multiple UI elements invisible in administration pages","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2145753","self":"https://jira.atlassian.com/rest/api/latest/issue/2145753","key":"CONFSERVER-103828","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nWhen a page restriction (or other page-permission change) is added to a page that has a large number of descendant pages, Confluence runs a background job to update the search index for every descendant. On Confluence Data Center running on Microsoft SQL Server, this job can hold a long-running database transaction that escalates to a table-level lock on the {{CONTENT}} table. While the lock is held, most page reads and writes across the whole instance are blocked, which can lead to a site-wide outage until the job finishes or is manually cleared.\r\n\r\nIn environments where the descendant tree is large enough, the job may also fail and be automatically retried, causing the outage to recur on each retry.\r\nh3. Steps to Reproduce\r\n # Use Confluence DC with Microsoft SQL Server.\r\n # Choose a page that has a large descendant tree (in the reported  incident this was approximately 370+ descendants; instances with smaller trees but a large number of attachments per page may also trigger the issue).\r\n # Add a page restriction to that parent page.\r\n # Monitor the {{CONTENT}} table on the database — within a few minutes the table is held under an exclusive lock by a long-running transaction originating from the Confluence background-job thread.\r\n # Concurrent end-user activity that touches Confluence content (page views, edits, etc.) is blocked until the lock is released.\r\nh3.  \r\n\r\nh3. Expected Results\r\n\r\nBackground jobs execution does not cause table-level locking.\r\nh3. Actual Results\r\n\r\nTable is locked until the problem query is released, so other part of the system who rely on this table may be blocked, application server's request thread poll may fill up and node may eventually need to be restarted to recover\r\nh3. Workaround\r\n\r\nManually kill the blocked query and remove its corresponding entry in BACKGROUND_JOB.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4oi1b:","customfield_14734":"1|i4oi7j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4nbos:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4oi7b:","customfield_12830":null,"summary":"Improve Content Tree Permission Reindex Background Job to avoid CONTENT table-level locking caused by long-running transactions","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2167638","self":"https://jira.atlassian.com/rest/api/latest/issue/2167638","key":"CONFSERVER-104607","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Profile"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hlam%40atlassian.com","name":"hlam@atlassian.com","key":"hlam@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hlam%40atlassian.com&avatarId=6019480","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hlam%40atlassian.com&avatarId=6019480","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hlam%40atlassian.com&avatarId=6019480","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hlam%40atlassian.com&avatarId=6019480"},"displayName":"Eric L","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hlam%40atlassian.com","name":"hlam@atlassian.com","key":"hlam@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hlam%40atlassian.com&avatarId=6019480","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hlam%40atlassian.com&avatarId=6019480","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hlam%40atlassian.com&avatarId=6019480","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hlam%40atlassian.com&avatarId=6019480"},"displayName":"Eric L","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104607/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104607/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-11-05T01:42:40.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4s2zr:","updated":"2026-11-06T04:05:10.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nOn a Confluence instance with a large number of rows in SPACEPERMISSIONS (2m+) and SPACES, the user profile settings screen can take 30s - 60s to load.\r\n\r\nThe performance can worsen to 5 minute response times on {{/users/viewmysettings.action}} as more users simultaneously access the user profile settings screen.\r\n\r\nh3. Steps to Reproduce\r\n\r\nSet up a Confluence instance with this data size:\r\n{code}\r\nTable             Row Count\r\n---------------------------\r\nspaces\t          8K\r\nspacepermissions  2.2M\r\n{code}\r\n\r\n# Flush the Cache on Confluence Cache Management screen\r\n# Use a non-administrator user and load the *User Profiles* » *Settings* screen (i.e. *{{users/viewmysettings.action}}*)\r\n\r\nh3. Expected Results\r\n\r\n*User Profiles* » *Settings* screen should load quickly.\r\n\r\nBackend shouldn't run Viewable Spaces SQL _unless really needed_ (e.g. load it on *Edit User Profile settings* as it's needed for selecting Site Homepage)\r\nWhen it does need to run the SQL, the SQL should run quickly.\r\n\r\nh3. Actual Results\r\n\r\n*User Profiles* » *Settings* screen takes a long time to load (x) (performance worsens as more users use the system)\r\n\r\nHere's a sample data collection:\r\n\r\n*HAR*:\r\n{noformat}\r\n    Time since last request  Start Request               Total Time  Response Size  Server             HTTP Response              X-AUSERNAME      URL\r\n 1] 0s                      2026-11-05T12:31:42.995Z     12551 ms        208.04 KB                     200                        person13090      http://localhost:8090/users/viewmysettings.action\r\n{noformat}\r\n\r\n*Stuck Thread*\r\n{noformat}\r\n..\r\n                             : 20-Oct-2026 14:38:37:  12 - http-nio-8090-exec-171              3m 17s   http://localhost:8090/users/viewmysettings.action\r\n                             : 20-Oct-2026 14:38:27:  11 - http-nio-8090-exec-135              3m 56s   http://localhost:8090/users/viewmysettings.action\r\n                             : 20-Oct-2026 14:38:07:  11 - http-nio-8090-exec-224               4m 8s   http://localhost:8090/users/viewmysettings.action\r\n                             : 20-Oct-2026 14:37:26:  11 - http-nio-8090-exec-40               4m 29s   http://localhost:8090/users/viewmysettings.action\r\n                             : 20-Oct-2026 14:37:15:  10 - http-nio-8090-exec-61               4m 34s   http://localhost:8090/users/viewmysettings.action\r\n                             : 20-Oct-2026 14:36:54:  11 - http-nio-8090-exec-43               3m 22s   http://localhost:8090/users/viewmysettings.action\r\n                             : 20-Oct-2026 14:36:54:  10 - http-nio-8090-exec-132               4m 5s   http://localhost:8090/users/viewmysettings.action\r\n                             : 20-Oct-2026 14:36:54:   9 - http-nio-8090-exec-64                4m 8s   http://localhost:8090/users/viewmysettings.action\r\n                             : 20-Oct-2026 14:36:34:   9 - http-nio-8090-exec-226              3m 20s   http://localhost:8090/users/viewmysettings.action\r\n                             : 20-Oct-2026 14:36:14:   8 - http-nio-8090-exec-166              3m 30s   http://localhost:8090/users/viewmysettings.action\r\n                             : 20-Oct-2026 14:35:33:   9 - http-nio-8090-exec-34               5m 10s   http://localhost:8090/users/viewmysettings.action\r\n                             : 20-Oct-2026 14:35:23:   8 - http-nio-8090-exec-38               4m 39s   http://localhost:8090/users/viewmysettings.action\r\n                             : 20-Oct-2026 14:34:53:   9 - http-nio-8090-exec-16               4m 27s   http://localhost:8090/users/viewmysettings.action\r\n..\r\n{noformat}\r\n\r\n*SQL profiling logs enabled*:\r\n{noformat}\r\n     Time since last line    Cumulative Interval Time Log lines\r\n ..\r\n 16] 0s                      0s                       2026-11-05 12:31:42,643 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select count(distinct space1_.SPACEID) as col_0_0_ from SPACEPERMISSIONS spacepermi0_ inner join SPACES space1... \r\n 17] 4s                      0s                       2026-11-05 12:31:46,443 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 18] 0s                      4s                       2026-11-05 12:31:46,918 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 19] 1s                      4s                       2026-11-05 12:31:47,305 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 20] 0s                      5s                       2026-11-05 12:31:47,895 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 21] 1s                      5s                       2026-11-05 12:31:48,342 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 22] 0s                      6s                       2026-11-05 12:31:48,835 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 23] 1s                      6s                       2026-11-05 12:31:49,261 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 24] 0s                      7s                       2026-11-05 12:31:49,736 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 25] 1s                      7s                       2026-11-05 12:31:50,193 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 26] 0s                      8s                       2026-11-05 12:31:50,615 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 27] 1s                      8s                       2026-11-05 12:31:51,022 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 28] 0s                      9s                       2026-11-05 12:31:51,512 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 29] 0s                      9s                       2026-11-05 12:31:51,892 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 30] 1s                      9s                       2026-11-05 12:31:52,362 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 31] 0s                      10s                      2026-11-05 12:31:52,873 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 32] 1s                      10s                      2026-11-05 12:31:53,378 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 33] 0s                      11s                      2026-11-05 12:31:53,770 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as space... \r\n 34] 1s                      11s                      2026-11-05 12:31:54,096 DEBUG [http-nio-29224-exec-7 url: /users/viewmysettings.action; user: person13090] [org.hibernate.SQL] logStatement select bucketprop0_.entity_name as entity_n1_65_0_, bucketprop0_.entity_id as entity_i2_65_0_, bucketprop0_.en... \r\n{noformat}\r\n\r\nThere are two slow SQL, one with a select COUNT() and another with select DISTINCT(), both have the same WHERE clause.\r\n\r\n{noformat}\r\nselect count(distinct space1_.SPACEID) as col_0_0_\r\n  from SPACEPERMISSIONS spacepermi0_ inner join SPACES space1_ on spacepermi0_.SPACEID=space1_.SPACEID\r\n  where (spacepermi0_.PERMUSERNAME='....<redacted>...' or spacepermi0_.PERMGROUPNAME in ('confluence-users') or spacepermi0_.PERMALLUSERSSUBJECT='authenticated-users' or (spacepermi0_.PERMUSERNAME is null) and (spacepermi0_.PERMGROUPNAME is null) and (spacepermi0_.PERMALLUSERSSUBJECT is null)) and spacepermi0_.PERMTYPE='VIEWSPACE' and space1_.SPACETYPE='global'\r\n{noformat}\r\n\r\nThe second query is an iteration over the paginated results (500 at at time):\r\n{noformat}\r\nselect distinct space1_.SPACEID as spaceid1_73_, space1_.SPACENAME as spacenam2_73_, space1_.SPACEKEY as spacekey3_73_, space1_.LOWERSPACEKEY as lowerspa4_73_, space1_.SPACEDESCID as spacedes5_73_, space1_.HOMEPAGE as homepage6_73_, space1_.CREATOR as creator7_73_, space1_.CREATIONDATE as creation8_73_, space1_.LASTMODIFIER as lastmodi9_73_, space1_.LASTMODDATE as lastmod10_73_, space1_.SPACETYPE as spacety11_73_, space1_.SPACESTATUS as spacest12_73_\r\n  from SPACEPERMISSIONS spacepermi0_ inner join SPACES space1_ on spacepermi0_.SPACEID=space1_.SPACEID\r\n  where (spacepermi0_.PERMUSERNAME='<redacted>' or spacepermi0_.PERMGROUPNAME in ('confluence-users') or spacepermi0_.PERMALLUSERSSUBJECT='authenticated-users' or (spacepermi0_.PERMUSERNAME is null) and (spacepermi0_.PERMGROUPNAME is null) and (spacepermi0_.PERMALLUSERSSUBJECT is null)) and spacepermi0_.PERMTYPE='VIEWSPACE' and space1_.SPACETYPE='global' order by space1_.SPACENAME, space1_.SPACEKEY limit 500, 501\r\n{noformat}\r\n\r\nThe SQL do not greatly utilise the index, e.g.\r\n{quote}\r\nThe sp_permtype_idx index on PERMTYPE alone is nearly useless — 'VIEWSPACE' matches 268,959 out of ~548K rows (~49% of the table). MySQL is essentially doing a half-table scan.\r\n{quote}\r\n{quote}\r\nThe WHERE clause has multiple OR conditions across different columns (PERMUSERNAME, PERMGROUPNAME, PERMALLUSERSSUBJECT, plus the triple-NULL check). This prevents MySQL from using a single composite index efficiently.\r\n{quote}\r\n{quote}\r\nDISTINCT + ORDER BY + OFFSET Pagination\r\nThe combination of DISTINCT, ORDER BY, and a deep offset (LIMIT 2500, 501) forces MySQL to:\r\n* Deduplicate into a temporary table (8,084 rows)\r\n* Sort all results\r\n* Skip 2,500 rows before returning 501\r\n{quote}\r\n\r\nh3. Workaround\r\n\r\nAttempt to reindex the following tables that may improve the slow SQL query performance:\r\n\r\n* SPACEPERMISSIONS\r\n* SPACES","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4s2un:","customfield_14734":"1|i4s30v:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qwgs:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4s30n:","customfield_12830":null,"summary":"Viewing user profile settings unnecessarily loads all visible spaces, causing slow page loads on large instances","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161137","self":"https://jira.atlassian.com/rest/api/latest/issue/2161137","key":"CONFSERVER-104450","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["JPNS-REVIEWED","internal-kickoff"],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/113024","id":"113024","description":"","name":"9.2.6","archived":false,"released":true,"releaseDate":"2025-06-30"},{"self":"https://jira.atlassian.com/rest/api/2/version/115996","id":"115996","name":"9.2.17","archived":false,"released":true,"releaseDate":"2026-03-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. This is because it’s more severe or pervasive than other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Short Term Backlog","id":"12074","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42844","id":"42844","name":"Macros - Jira Macros"},{"self":"https://jira.atlassian.com/rest/api/2/component/47795","id":"47795","name":"Server - 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product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104450/watchers","watchCount":8,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-04T01:18:02.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r0iv:","updated":"2026-11-06T04:05:09.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nConfluence experiences sudden thread pool exhaustion after running stably for a period of time.\r\n * *Occurrence & Timing:* The issue may occur when a multiple of 24 hours has elapsed since Confluence was started. There is currently no evidence linking this to scheduled jobs. In customer' case, this problem occurs at 4:37 when customer had a restart time at 4:30. However, they customer delayed the restart time to  4:40, this problem  occurs at 4:47.\r\n\r\n * *Impact:* When the issue occurs, the number of stuck threads increases rapidly until the HTTP thread pool is completely exhausted, rendering Confluence inaccessible to end users.\r\n * *Recovery & Recurrence:* Confluence cannot self-recover from this state; a restart is required as a temporary workaround. However, the issue tends to recur periodically (approximately once a month) following a restart.\r\n * *Other information:*   In thread dump , looks all stuck thread are waiting for a lock object, but owner of the lock object is not output. Sometimes , dead locks show in the thread dump. \r\n * *Cause:* When Jira integration features call Jira through the Application Links proxy and Jira responds with a redirect, Confluence follows it with no limit and appends the root-relative Location to the Application Link URL, doubling the context path. If the doubled URL is redirected again, the request loops until the thread fails with a StackOverflowError. Occasionally this leaves a lock in Confluence's cache-settings cache held, and the outage starts when the cache entries loaded at startup expire, at start time + N × 24 hours.\r\n\r\n * *Affected configurations:* The following configuration can produce the duplicated-context-path redirect scenario:\r\n ** Confluence has an Application Link to Jira using a URL with a context path, such as {{{}[https://jira.example.com/jira]{}}}.\r\n ** Jira, an SSO filter, or a reverse proxy returns an origin-relative redirect containing that context path, such as Location: /jira/login.jsp\r\n ** The requests to doubled path ({{{}/jira/jira/...{}}}) is also redirected, allowing the chain to continue rather than terminating.\r\n\r\nh3. Steps to Reproduce\r\n # Create an Application Link from Confluence to Jira using a URL with a context path, e.g. {{{}[https://jira.example.com/jira]{}}}.\r\n # Configure Jira, or a proxy in front of it, to redirect unauthenticated requests (including unknown paths) to {{{}/jira/login.jsp{}}}.\r\n # Sign in to Confluence as a user with permission to access the application. For the anonymous-fallback scenario, use a user who has not authorized the Application Link.\r\n # Request the following endpoint, relative to the Confluence base URL: {{/plugins/servlet/applinks/proxy?appId=<applicationLinkID>&path=/secure/ViewProfile.jspa}}\r\n # Inspect the outbound requests, response status codes, and Location headers to verify that the intended redirect loop occurs.\r\n # Check the Confluence application log for a StackOverflowError with repeated proxy response-handler and retryRequest frames.\r\n\r\nh3. Expected Results\r\n\r\nConfluence should maintain stable, normal operation continuously over time without requiring periodic restarts. A redirect from Jira should be resolved against the requested URL, and a redirect loop should fail only that request.\r\nh3. Actual Results\r\n\r\nConfluence requests /jira/jira/login.jsp and keeps following redirects until the request fails StackOverflowError.\r\nIf the error leaves a cache lock held, Confluence exhausts its thread pool at the next start time + N × 24 hours. Thread dumps taken with jstack -l then show HTTP threads waiting in LocalCache$Segment.lockedGetOrLoad, called from CachingCacheSettingsManager.getDefaults.\r\nh3. Workaround\r\n\r\nWhere the Application Link URL points (reverse proxy, load balancer or Jira), return an immediate HTTP 403 or 404 for the identified duplicated-context-path requests. Do not redirect it, as that keeps the loop going. \r\n \r\nAlternatively, as a temporary mitigation, restart Confluence as soon as possible after a StackOverflowError involving {{AbstractProxyServlet.retryRequest}} appears in atlassian-confluence.log\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r0dr:","customfield_14734":"1|i4r0jz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p5yi:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r0jr:","customfield_12830":null,"summary":"Confluence HTTP thread pool exhaustion due to persistent cache-settings lock contention","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14332","value":"Not Needed","id":"14332","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not Needed","id":"14236","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875667","self":"https://jira.atlassian.com/rest/api/latest/issue/1875667","key":"CONFSERVER-78961","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115400","id":"115400","description":"","name":"11.0.0","archived":false,"released":false}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Jira Macros"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=439988298593","name":"439988298593","key":"JIRAUSER5848904","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5848904&avatarId=6864994","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5848904&avatarId=6864994","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5848904&avatarId=6864994","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5848904&avatarId=6864994"},"displayName":"Atlas Foulks","active":true,"timeZone":"America/New_York"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=439988298593","name":"439988298593","key":"JIRAUSER5848904","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5848904&avatarId=6864994","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5848904&avatarId=6864994","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5848904&avatarId=6864994","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5848904&avatarId=6864994"},"displayName":"Atlas Foulks","active":true,"timeZone":"America/New_York"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-78961/votes","votes":9,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":"2026-10-09T05:56:20.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-78961/watchers","watchCount":12,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-05-27T21:30:49.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3g7f3:","updated":"2026-11-06T03:11:31.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen a users timezone is set to any three letter timezone identifier while in view mode, a Jira Issue macro displays an error to the user and in {color:#36b37e}{{atlassian-confluence.log}}{color}.\r\n\r\nThis is reproducible on Data Center: *Yes*\r\nh3. Steps to Reproduce\r\n # Setup {*}Confluence v7.17.2 8803{*}, and {*}Jira v8.22.2 822002{*}.\r\n # Create an application link.\r\n # Populate Jira with sample issues.\r\n # Create a new Confluence page with a Jira macro, and publish it.\r\n -- The macro populates with issues as Expected.\r\n # Change the personal timezone setting in the user profile page to one of the options listed below:\r\n||Name||Identifier||\r\n|(GMT-1000) Hawaii|HST|\r\n|(GMT-0900) Alaska|AST|\r\n|(GMT+0100) West Central Africa|ECT|\r\n\r\n \r\n\r\n # Revisit the newly created page\r\n -- The macro now no longer populates with issues.\r\n\r\nh3. Expected Results\r\n\r\nThe macro populates with issues that match the provided JQL.\r\nh3. Actual Results\r\n\r\nThe macro remains empty, and displays the following errors:\r\n\r\n*UI Error:*\r\n{panel:bgColor=#fffae6}\r\n(!) Data cannot be retrieved due to an unexpected error.\r\n\r\n[View these issues in Jira]\r\n{panel}\r\n*Log Error:*\r\n{code}\r\n2022-05-26 20:37:00,598 ERROR [JIM Marshaller:thread-21] [extra.jira.helper.JiraExceptionHelper] throwMacroExecutionException Macro execution exception: \r\n -- url: /confluence/display/PD/Test+Page | page: 1081346 | traceId: d9a7d38727550f6f | userName: admin | referer: https://example.com/confluence/pages/editpage.action?pageId=1081346 | action: viewpage\r\njava.time.zone.ZoneRulesException: Unknown time-zone ID: HST\r\n\tat java.base/java.time.zone.ZoneRulesProvider.getProvider(ZoneRulesProvider.java:279)\r\n\tat java.base/java.time.zone.ZoneRulesProvider.getRules(ZoneRulesProvider.java:234)\r\n\tat java.base/java.time.ZoneRegion.ofId(ZoneRegion.java:120)\r\n\tat java.base/java.time.ZoneId.of(ZoneId.java:408)\r\n\tat java.base/java.time.ZoneId.of(ZoneId.java:356)\r\n\tat com.atlassian.confluence.extra.jira.JiraIssuesMacro.setupContextMapForStaticTable(JiraIssuesMacro.java:997)\r\n\tat com.atlassian.confluence.extra.jira.JiraIssuesMacro.populateContextMapForStaticTable(JiraIssuesMacro.java:908)\r\n\tat com.atlassian.confluence.extra.jira.JiraIssuesMacro.createContextMapFromParams(JiraIssuesMacro.java:474)\r\n\tat com.atlassian.confluence.extra.jira.JiraIssuesMacro.execute(JiraIssuesMacro.java:1170)\r\n\tat com.atlassian.confluence.extra.jira.executor.StreamableMacroFutureTask.renderValue(StreamableMacroFutureTask.java:74)\r\n\tat com.atlassian.confluence.extra.jira.services.DefaultAsyncJiraIssueBatchService.lambda$processRequestWithJql$2(DefaultAsyncJiraIssueBatchService.java:184)\r\n\tat com.atlassian.sal.core.executor.ThreadLocalDelegateCallable.call(ThreadLocalDelegateCallable.java:38)\r\n\tat com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:84)\r\n\tat com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:68)\r\n\tat com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$withRequestContext$1(VCacheRequestContextOperations.java:59)\r\n\tat java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)\r\n\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)\r\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)\r\n\tat java.base/java.lang.Thread.run(Thread.java:829)\r\n{code}\r\nTested using:\r\n*Confluence:* v7.17.2 8803\r\n*Jira:* v8.22.2 822002\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g79z:","customfield_14734":"1|i3g7gf:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3fccn:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g7g7:","customfield_12830":null,"summary":"Confluence fails to render Jira issues macro when user timezone set to three letter identifier","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1266093","self":"https://jira.atlassian.com/rest/api/latest/issue/1266093","key":"CONFSERVER-58590","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_10432":null,"customfield_16535":null,"customfield_10433":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-7247/watchers","watchCount":223,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2006-11-01T17:03:46.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwfbjb:","updated":"2026-11-06T03:06:41.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This suggestion is for {*}Confluence Data Center{*}. Using {*}Confluence Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-7247].\r\n{panel}\r\n{panel:title=Atlassian Update - 6th February 2024|borderStyle=solid|borderColor=#6554c0|titleBGColor=#6554c0|bgColor=#eae6ff|titleColor=#ffffff}\r\nHi everyone,\r\n\r\nThis is Kathleen from the Confluence team. Thank you for your interest in this suggestion.\r\n\r\nAfter reviewing this ticket we are considering it as a potential addition to our longer-term roadmap. As you may know, we released support for [assigning and transferring page ownership in Confluence Cloud|https://community.atlassian.com/t5/Confluence-Cloud-articles/New-Assign-and-transfer-page-ownership/ba-p/2396313] last year. We are keeping an eye on this feature for the Data Center roadmap and intend to review this request again later this year, at which point we'll provide any relevant updates.\r\n\r\nYou can read more about [how we prioritise what to implement here|https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html].\r\nTo learn more about our recent investments in Confluence Data Center, please check our [public roadmap|https://www.atlassian.com/roadmap/data-center?status=released&product=confluence] and our dashboards containing [recently resolved issues|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108194], and [current work and future plans|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108195].\r\nKind regards,
Confluence Data Center\r\n{panel}\r\nI would like to have a GUI way of changing the author of a page (or set of pages). Often we import a bunch of pages, but the author needs to be changed to another user. Or an existing author leaves and we need to re-assign a document.\r\nh3. Workaround\r\n # *Displaying a page owner* - we recommend using an info macro or table labelled “page owner” and tagging the relevant user. For more complex applications, Comala Workflows offers alternative solutions.\r\n # *Deleting a previous employee's account* (which is tied to existing pages) - we do not recommend you delete users from Confluence, as that would complicate your database (e.g. deletion of the user’s previous comments) but you can [deactivate previous user accounts|https://confluence.atlassian.com/doc/delete-or-disable-users-138318.html] for security purposes and still keep track of the pages they’ve worked on. Deactivating a user ensures they no longer count towards your license tier.\r\n # *Redirecting notifications to the page owner* - notifications are handled through watching the page. If you no longer want to receive notifications, you can unwatch the page and have the new page owner start watching it to receive the relevant notifications.\r\n # *Change a page creator through the database* - we recommend retaining an instance of your previous DB and doing this with a DBA present. Further details are [here.|https://confluence.atlassian.com/confkb/how-to-change-the-creator-of-a-page-720830744.html]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwc4hz:","customfield_10651":null,"customfield_14734":"1|hwfejb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwgf9r:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwj45r:","customfield_10653":null,"summary":"Ability to change the author of an existing 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We will continue investigating and provide a follow-up in a few months time.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Under Consideration","id":"11774","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10010","name":"Part","inward":"is incorporated by","outward":"incorporates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10010"}},{"id":"43002","self":"https://jira.atlassian.com/rest/api/2/issueLink/43002","inwardIssue":{"id":"77573","key":"CONFSERVER-13919","self":"https://jira.atlassian.com/rest/api/2/issue/77573","fields":{"summary":"For Remote API; Impersonate or 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? 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Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-29162].\n  {panel}\n\nh4. Steps to reproduce\r\n# Open the template editor\r\n# Insert a code macro\r\n# Insert a template variable into the code macro\r\n# Save the template\r\n# Create a page from the template\r\n\r\nThe user will not be prompted to insert a value for the variable.\r\nIn addition, if they attempt to edit the template, the variable will also have disappeared.\r\n\r\nWe should either allow the template variables to function inside code macros as they if they weren't inside the code macro. Or we should at least not allow template variables to be inserted into code macros.\r\n\r\nPre 4.3 (before we revamped page templates / template variables) template variables could be used in code macros but ONLY if the template variables was repeated somewhere else on the page outside a code macro. 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Summary\r\n\r\nCurrently, admins can restrict the ability for users to view analytics reports in the site through the *General Configuration > Analytics Permissions* page. Space-specific restrictions can also be set in *Space tools > Permissions > Analytics Permissions*.\r\n\r\nHowever, if you don't grant users access to the site's analytics reports but try to add them to the space-specific analytics permissions, they won't go into effect as mentioned in [Administer analytics|https://confluence.atlassian.com/doc/administer-analytics-1044780575.html]:\r\n{quote}If a Confluence administrator has denied a group permission to view analytics, adding the group at the space level will not grant this permission.\r\n{quote}\r\nThis means you must be granted permission to view the site's analytics reports in order to view a space's analytics reports.\r\nh3. Proposed feature\r\n\r\nCreate a separate permission to allow users to view the analytic reports for a space but not the site itself.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i32nbz:","customfield_10651":null,"customfield_14734":"1|i32nif:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3200v:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i32ni7:","customfield_10653":null,"summary":"Provide a feature for an admin to grant users access to space analytics but not the full site analytics","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-98837/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-12-19T13:24:39.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4a7pz:","updated":"2026-11-06T02:57:15.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem\r\n\r\nConfluence is trying to reach Marketplace even when the connectivity to Marketplace has been disabled.\r\nh3. Environment\r\n\r\nConfluence version 9.1.1 and 9.2. Tested in both clustered and non-clustered instance.\r\nh3. Steps to Reproduce\r\n # Creating the Confluence environment for the given version in the bug ticket.\r\n # Disable the connectivity setting of UPM (Disable all the options in the *Manage apps* -> *Setting* screen.)\r\n # Disable the CCMA plugin to prevent connections to the Atlassian Cloud endpoints.\r\n # Then, turn off the internet connection of the environment to see the connection error messages.\r\n # After the above steps restart the environment and leave them for 6 hours.\r\n\r\nh3. Expected Results\r\n\r\nNo error message showing *MpacApplicationCacheManager:thread* trying to connect to Marketplace.\r\n \r\nh3. Actual Results\r\n\r\nConfluence tries to connect to Marketplace and throw the following error every 4 hours.\r\n{code:java}\r\n2024-12-17 18:22:10,699 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 9.2.0 [build 9109 based on commit hash 9f4def75a14093175c73fe350cd5e304939dbd4f] - synchrony version 6.1.0\r\n. . .\r\n2024-12-17 18:23:04,857 ERROR [MpacApplicationCacheManager:thread-1] [marketplace.parentsoftware.client.ParentSoftwareClientImpl] safeGetParentSoftwareVersionByBuildNumber ParentSoftwareClient error : java.net.UnknownHostException: marketplace.atlassian.com: Temporary failure in name resolution\r\ncom.atlassian.marketplace.parentsoftware.ApiException: java.net.UnknownHostException: marketplace.atlassian.com: Temporary failure in name resolution\r\n\tat com.atlassian.marketplace.parentsoftware.ApiClient.invokeAPI(ApiClient.java:899)\r\n\tat com.atlassian.marketplace.parentsoftware.api.ParentSoftwareVersionApisApi.getParentSoftwareVersionByBuildNumber(ParentSoftwareVersionApisApi.java:232)\r\n\tat com.atlassian.marketplace.parentsoftware.client.ParentSoftwareClientImpl.getParentSoftwareVersionByBuildNumber(ParentSoftwareClientImpl.java:46)\r\n\tat com.atlassian.marketplace.parentsoftware.client.ParentSoftwareClientImpl.safeGetParentSoftwareVersionByBuildNumber(ParentSoftwareClientImpl.java:126)\r\n. . .\r\nCaused by: java.net.UnknownHostException: marketplace.atlassian.com: Temporary failure in name resolution\r\n. . .\r\n2024-12-17 22:24:44,697 ERROR [MpacApplicationCacheManager:thread-2] [marketplace.parentsoftware.client.ParentSoftwareClientImpl] safeGetParentSoftwareVersionByBuildNumber ParentSoftwareClient error : java.net.UnknownHostException: marketplace.atlassian.com: Name or service not known\r\ncom.atlassian.marketplace.parentsoftware.ApiException: java.net.UnknownHostException: marketplace.atlassian.com: Name or service not known\r\n\tat com.atlassian.marketplace.parentsoftware.ApiClient.invokeAPI(ApiClient.java:899)\r\n\tat com.atlassian.marketplace.parentsoftware.api.ParentSoftwareVersionApisApi.getParentSoftwareVersionByBuildNumber(ParentSoftwareVersionApisApi.java:232)\r\n\tat com.atlassian.marketplace.parentsoftware.client.ParentSoftwareClientImpl.getParentSoftwareVersionByBuildNumber(ParentSoftwareClientImpl.java:46)\r\n\tat com.atlassian.marketplace.parentsoftware.client.ParentSoftwareClientImpl.safeGetParentSoftwareVersionByBuildNumber(ParentSoftwareClientImpl.java:126)\r\n\tat com.atlassian.upm.pac.MpacParentSoftwareSupplier.fetchMpacAppInfoForLocalBuild(MpacParentSoftwareSupplier.java:49)\r\n. . .\r\nCaused by: java.net.UnknownHostException: marketplace.atlassian.com: Name or service not known\r\n{code}\r\n \r\nh3. Workaround\r\n\r\nThere is currently no workaround to stop Confluence from connecting to Marketplace when connectivity is disabled, but if you want to suppress these message you can use the following steps:\r\n * Stop Confluence\r\n * Navigate to *<Confluence Installation Directory>/confluence/WEB-INF/classes*\r\n * Edit *logging.properties* file and add the following line;\r\n{code:java}\r\ncom.atlassian.marketplace=FATAL\r\n{code}\r\n\r\n * Edit *log4j.properties* and add the following line appender of Confluence log section;\r\n{code:java}\r\nlog4j.logger.com.atlassian.marketplace=FATAL\r\n{code}\r\n*Sample Configuration for Confluence Log Appender*\r\n{code:java}\r\nlog4j.appender.confluencelog=com.atlassian.confluence.logging.ConfluenceHomeLogAppender\r\n# Comment the above line and uncomment the following 2 lines if you want to log to a specific location\r\n#log4j.appender.confluencelog=org.apache.log4j.RollingFileAppender\r\n#log4j.appender.confluencelog.File=${catalina.home}/logs/atlassian-confluence.log\r\nlog4j.appender.confluencelog.LogFileName=atlassian-confluence.log\r\nlog4j.appender.confluencelog.Threshold=DEBUG\r\nlog4j.appender.confluencelog.MaxFileSize=20480KB\r\nlog4j.appender.confluencelog.MaxBackupIndex=5\r\nlog4j.appender.confluencelog.layout=com.atlassian.confluence.util.PatternLayoutWithContext\r\nlog4j.appender.confluencelog.layout.ConversionPattern=%d %p [%t] [%c{4}] %M %enc{%m}{JSON}%n\r\nlog4j.logger.com.atlassian.marketplace=FATAL\r\n{code}\r\n\r\n * Restart Confluence, then please monitor the logs to see if the error message still appears.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4a7kv:","customfield_14734":"1|i4a7r3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i49170:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4a7qv:","customfield_12830":null,"summary":"Confluence is trying to reach Marketplace even when the connectivity to Marketplace has been disabled.","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-31010].\n  {panel}\n\nUpdate - Archiving plugin can be used for Standalone Confluecne, but there is no way to archive individual pages in OnDemand without moving them to an archived space.\r\n\r\nHi,\r\n\r\nIn our organisation we store information on pages by season (Spring Summer 14 ; Autumn Winter 14 etc)...Eventually we will need to archive these pages.\r\n\r\nI was thinking of creating a space called 'Archive'. How can I move the pages and their contents there?\r\n\r\nThanks\r\nAmel","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxarnb:","customfield_10651":null,"customfield_14734":"1|hx7nef:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxejyn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx8rxj:","customfield_10653":null,"summary":"Add ability to Archive individual Pages","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"927946","self":"https://jira.atlassian.com/rest/api/latest/issue/927946","key":"CONFSERVER-54924","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Steps to reproduce\r\n# Create page with large amount of lines. For example, 7000+ lines\r\n# Edit the page and replace large amount of texts\r\n# Go to Page History and compare the page versions\r\n\r\n\r\nh3. Expected Behaviour\r\nConfluence throws timeout message like \"Comparing these versions exceeded the timeout of 10 seconds\"\r\n\r\nh3. Actual Behaviour\r\nPage comparison will keep running and exceed 10 seconds default timeout . No WARN or ERROR thrown in atlassian-confluence.log and Long Running Task thread is reported in catalina.out as shown in example below:\r\n{code}\r\n05-Feb-2018 18:41:44.638 WARNING [ContainerBackgroundProcessor[StandardEngine[Standalone]]] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread \"http-nio-9642-exec-1\" (id=182) has been active for 61,887 milliseconds (since 2/5/18 6:40 PM) to serve the same request for http://localhost:9642/conf642/pages/diffpagesbyversion.action?pageId=2588680&selectedPageVersions=3&selectedPageVersions=2 and may be stuck (configured threshold for this StuckThreadDetectionValve is 60 seconds). There is/are 2 thread(s) in total that are monitored by this Valve and may be stuck.\r\n java.lang.Throwable\r\n\tat sun.misc.Unsafe.park(Native Method)\r\n\tat java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)\r\n\tat java.util.concurrent.FutureTask.awaitDone(FutureTask.java:429)\r\n\tat java.util.concurrent.FutureTask.get(FutureTask.java:191)\r\n\tat com.atlassian.util.concurrent.ConcurrentOperationMapImpl$CallerRunsFuture.get(ConcurrentOperationMapImpl.java:65)\r\n\tat com.atlassian.util.concurrent.ConcurrentOperationMapImpl.runOperation(ConcurrentOperationMapImpl.java:51)\r\n\tat com.atlassian.confluence.diff.WikiConvertingHtmlDiffer.diff(WikiConvertingHtmlDiffer.java:42)\r\n\tat com.atlassian.confluence.pages.actions.AbstractDiffPagesAction.execute(AbstractDiffPagesAction.java:74)\r\n...\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz96dr:","customfield_14734":"1|hz960v:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hz9g6f:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz960v:","customfield_12830":null,"summary":"Long Running Task When Comparing Versions With Large Changes","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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Workaround\r\n\r\nNo known workaround.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzhduf:","customfield_14734":"1|hzhdlj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hzhhjr:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzhdlj:","customfield_12830":null,"summary":"Searching attachments with filter ancestors will return no results.","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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Issue Summary\r\n\r\nAfter upgrading to Confluence 10.2.13, the application logs are flooded with {{ERROR}} messages originating from {{{}com.atlassian.confluence.transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2{}}}. These errors are triggered by a Caesium background job ({{{}DcdpTierTransferJob{}}}) approximately every 2 minutes.\r\nh3. Steps to Reproduce\r\n # Install or upgrade to Confluence 10.2.13\r\n # Ensure the *Atlassian Troubleshooting and Support Tools* plugin version 3.13.1 is installed and enabled.\r\n # Wait for the {{Caesium}} scheduler to trigger the DCDP data collection job (typically every 2 minutes).\r\n # Monitor the {{{}atlassian-confluence.log{}}}.\r\n\r\n{code:java}\r\n2026-06-16 08:40:58,130 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.confluence.plugins.confluence-feature-discovery-plugin\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162\r\n2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugin.notifications.notifications-module\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162\r\n2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugins.authentication.atlassian-authentication-plugin\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162\r\n2026-06-16 08:40:58,132 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.zdu.confluence-zdu-plugin\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 {code}\r\nh3. Expected Results\r\n\r\nThe {{DcdpTierTransferJob}} should handle metrics with varying tags gracefully without logging {{ERROR}} level messages for expected variations.\r\nh3. Actual Results\r\n\r\nThe log is filled with the following error:\r\n{noformat}\r\n2026-06-16 08:40:58,130 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.confluence.plugins.confluence-feature-discovery-plugin -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugin.notifications.notifications-module -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugins.authentication.atlassian-authentication-plugin -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 2026-06-16 08:40:58,132 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.zdu.confluence-zdu-plugin -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162  {noformat}\r\nh3. Workaround\r\n\r\nTo suppress the error messages:\r\n{+}Via \"Logging and Profiling\"{+}(temporary)\r\n # Go to General Configuration → Logging and Profiling\r\n # Add \"com.atlassian.troubleshooting.dcdp\" to the list via the text box under \"Add New Entry\"\r\n # Set logging level to \"FATAL\"\r\n # Click on \"Add Entry\"\r\n # Click \"Save\" (bottom of the \"Logging and Profiling\" page)\r\n # Refer [Configuring Logging|https://confluence.atlassian.com/doc/configuring-logging-181535215.html] documentation for more details regarding logging configuration in Confluence\r\n\r\n{+}Via \"log4j.properties\" file{+}(permanent)\r\n # Open up the {{/confluence/WEB-INF/classes/log4j.properties}} file\r\n # Add the following line to the file:\r\n{code:java}\r\nlog4j.logger.com.atlassian.troubleshooting.dcdp=FATAL \r\n{code}\r\n\r\n      3. Save the file\r\n      4. Apply the same changes to the rest of the nodes\r\n      5. Perform a rolling Confluence restart\r\nh3. Versions Tested\r\n\r\nPlease confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: \r\n||Testing Requirements||Version||Affected Version||\r\n|Customers Reported Version|10.2.13|_Yes_|\r\n|Most Recent Bug-Fix Release| | |\r\n|Previous Major Release| | |\r\n|Most Recent LTS| | |\r\n|Previous Supported LTS| | |\r\n|_Other Versions.._| | |\r\n|_(Add rows as needed)_| | |","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pi3r:","customfield_14734":"1|i4pi9z:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4obqs:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4pi9r:","customfield_12830":null,"summary":"Excessive ERROR logs from AbstractDcdpJmxDataRetrieverV2 due to missing JMX tags in Confluence 10.2.13","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"848153","self":"https://jira.atlassian.com/rest/api/latest/issue/848153","key":"CONFSERVER-53527","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":13.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42869","id":"42869","name":"Data Center - 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Below are two primary examples of this:\r\n\r\n/var/atlassian/confluence.cfg.xml file:\r\n{code:java}\r\n<property name=\"confluence.cluster.peers\">192.168.1.1,192.168.1.2</property> <!-- A comma-separated list of node IP addresses, without spaces -->{code}\r\nsystemd service configuration file that is used to start the Synchrony service:\r\n{code:java}\r\n-Dcluster.join.tcpip.members=192.168.1.2\r\n-Dsynchrony.context.path=/synchrony\r\n-Dsynchrony.cluster.bind=192.168.1.205\r\n-Dsynchrony.bind=192.168.1.205\r\n-Dcluster.interfaces=192.168.1.205 {code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyzbxr:","customfield_10651":null,"customfield_14734":"1|hyzbf3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyzq47:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hyzbev:","customfield_10653":null,"summary":"Use hostnames be used instead of IP addresses in Confluence/Synchrony config files","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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This suggestion is for {*}Confluence Server{*}. Using {*}Confluence Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-2085].\r\n{panel}\r\n{panel:title=Atlassian update – 28 November 2023|borderStyle=solid|borderColor=#6554c0|titleBGColor=#6554c0|bgColor=#eae6ff|titleColor=#ffffff}\r\nHi everyone,\r\n\r\nThere has been a delay in adding the ability to rename space keys to our [Data Center roadmap|https://www.atlassian.com/roadmap/data-center]. While we have made significant progress in understanding your requirements and designing the implementation of this feature, we have had to make the difficult decision to place the project on hold in order to increase focus on security. Our priority is always the security of your instances and data.\r\n\r\nIn the meantime, we have written up the results from the recent survey shared on our Jira tickets. Thank you to the 103 respondents for providing invaluable insights on how the ability to rename space keys should be implemented. Read more about the [Rename space key survey results|https://community.atlassian.com/t5/Confluence-articles/Survey-results-Renaming-space-keys-in-Confluence/ba-p/2544923#M6845] on Atlassian Community in the Confluence space.\r\n\r\nKind regards,\r\n\r\nCharlie Marriott\r\n\r\nConfluence Data Center\r\n{panel}\r\nHey folks -\r\nAny chance the ability to rename the space key is in 1.3? <weak grin>\r\n\r\nI realize this is probably a big thorny task due to links in the pages, but my users want to do it. No, let me rephrase that... some of my users are whining loudly saying they 'need' to change the key, especially for \"team\" spaces where the team name/acronym has changed.\r\n\r\n*Workaround for Confluence Cloud instances with JIRA Cloud:*\r\nOn JIRA & Confluence Cloud instances, Space imports can be linked to JIRA Projects. 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Problem Definition\r\n\r\nTriggering a full Space Export to PDF can cause an OutOfMemoryError (OOME) and crash the Confluence JVM, causing an outage. The export can be triggered accidentally while attempting to run a Custom Space Export to PDF as tracked under CONFSERVER-35540.\r\n\r\nh3. Suggested Solution\r\n\r\nRequesting to include a Confirmation dialog/prompt under *Space Tools > Content Tools > Export > PDF > Normal Export > Export button*.\r\n\r\nThe Confirmation dialogue should include a Cancel and Ok button, but also some verbiage to inform the user that a PDF export is a memory-intensive operation, and exporting a large Space (with multiple pages and attachments) can cause slowness and, worst cases, a full outage.\r\n\r\nThis should be simple enough to implement, and might prevent a few accidental clicks.\r\n\r\nh3. Workaround \r\n# Fix the OOME as tracked under CONFSERVER-55021 and CONFSERVER-59643.\r\n# Include a *Cancel button* during the Space PDF export process - CONFSERVER-45603 reopened due to new interest","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1ol93:","customfield_10651":null,"customfield_14734":"1|i1olf3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1ocv3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1olev:","customfield_10653":null,"summary":"Confirm dialog before exporting whole Space as PDF","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2167653","self":"https://jira.atlassian.com/rest/api/latest/issue/2167653","key":"CONFSERVER-104608","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nRoadmap Planner macro content is pruned and fails to render when linked to pages with special characters in titles.\r\nh3. Steps to Reproduce\r\n # Create a Confluence page with a title containing special characters (e.g., {{{}Changekategorien SmartPCN --> Verteilerschlüssel R&S{}}}).\r\n # Create a second page and insert the *Roadmap Planner* macro.\r\n # Within the Roadmap Planner, create a bar and link it to the page created in Step 1.\r\n # Save the page (the macro should render correctly initially).\r\n # Open the page in the *Editor* or use the *Confluence Source Editor* plugin to view/edit the source.\r\n # Save the page or close the source editor.\r\n # Observe the Roadmap Planner macro on the published page.\r\n\r\nh3. Expected Results\r\n\r\nThe Roadmap Planner macro should correctly escape special characters within its JSON parameters and maintain its configuration (bars, lanes, and links) across edits and storage format transformations.\r\nh3. Actual Results\r\n # The macro fails to render, often displaying an error or appearing blank.\r\n # In the page {*}Storage Format{*}, the macro is pruned to a single self-closing tag (e.g., {{{}<ac:structured-macro ac:name=\"roadmap\" ... />{}}}), losing all nested {{<ac:parameter>}} data.\r\n # Confluence logs show a {{NullPointerException}} wrapped in an {{{}XhtmlException{}}}:\r\n{{Caused by: java.lang.NullPointerException: Cannot invoke \"String.equals(Object)\" because the return value of \"java.util.Map.get(Object)\" is null at com.atlassian.plugins.roadmap.TimelinePlannerMacroManager.lambda$findRoadmapMacroDefinition$1}}\r\n\r\nh3. Workaround\r\n\r\nRename the linked Confluence pages to remove special characters (specifically {{{}&{}}}, {{{}<{}}}, and {{{}>{}}}) before linking them within the Roadmap Planner macro. If the macro has already been pruned, it must be recreated after the page titles are updated.\r\nh3. Security Level\r\n\r\nNone\r\nh3. Component\r\n\r\nEditor / Macros\r\nh3. Severity\r\n\r\n2 - Major (Data loss within the macro configuration)\r\nh3.  \r\n{code:java}\r\n {code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4s313:","customfield_14734":"1|i4s37b:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qwn8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4s373:","customfield_12830":null,"summary":"Roadmap Planner macro content is pruned and fails to render when linked to pages with special characters in titles.","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-44116].\r\n  {panel}\r\n\r\nh5. Problem Definition\r\nAlthough anonymous access can be disabled in the global permissions, it can still be enabled in space permissions. Since users in the 'confluence-users' group have access to any content allowed for anonymous access, then all users in that group will be able to see the spaces where anonymous access is enabled, even though it is disabled at the global level.\r\n\r\nh5. Suggested Solution\r\nDisable/hide the anonymous section under Space permissions when global anonymous permissions are disabled.\r\n\r\nh5. 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Below is the query to find Spaces which has anonymous access \r\n\r\n{code:sql}\r\nselect * from spacepermissions where PERMUSERNAME IS NULL AND PERMGROUPNAME IS NULL AND  NOT PERMTYPE = 'LIMITEDUSECONFLUENCE'\r\n\r\n{code}\r\n* *LIMITEDUSECONFLUENCE* is the global permission for Jira ServiceDesk users in Confluence\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hybma7:","customfield_10651":null,"customfield_14734":"1|hybkin:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hycmmf:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hybkif:","customfield_10653":null,"summary":"Add ability to disable anonymous access in the space 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-19636].\n  {panel}\n\nTo the extent we ship Andreas' [JIRA avatars|https://extranet.atlassian.com/display/~andreask/2010/05/10/Fedex+XIV+Delivery+-+Don+can+now+scare+you+in+JIRA+too%21] inside of JIRA, we'll need a way for users to have consistent avatars across all Atlassian products. \r\n\r\nA third party created the [Confluence Avatar Server plugin|https://plugins.atlassian.com/plugin/details/19488] specifically to \"_allow confluence avatars to be used in fisheye in an effort to maintain consistent identities across tools._\"\r\n\r\nHowever, according to [MattR|https://extranet.atlassian.com/display/~andreask/2010/05/10/Fedex+XIV+Delivery+-+Don+can+now+scare+you+in+JIRA+too%21?focusedCommentId=1841824769#comment-1841824769]:\r\n\r\n{quote}\r\nOne serious problem with that plugin: it loads all the users in the system at start-up, whenever a user is added or removed, and whenever a gravatar is requested. The email-hash-to-username mapping is also regenerated for every user at startup and whenever a user is added or removed. It may work fine in instances with a few hundred users, but will probably quickly grind your Confluence instance to a halt after that. The lack of concurrency protection on the mapping HashMap is also a grave concern, given it is potentially read and updated quite frequently.\r\n\r\nI think it would be best if this functionality was implemented in the applications. It isn't particularly hard, but it needs to be done in the application to have acceptable performance, I think.{quote}\r\n\r\n\r\nTherefore, we need a way for Confluence to at least publish avatars.\r\n\r\nFurthermore, we also need a way to consume avatars. 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-34389].\n  {panel}\n\nGive Confluence the ability to provide a daily or weekly update of just the current tasks that are not completed for the mentioned users, so it could help users to not forget the information when they not login in Confluence every day and specifically check their current tasks. So the e-mail notification would be similar to the list of uncompleted tasks under your profile (unless you don't have any uncompleted tasks).\r\n\r\nIn addition to the feature above, provide Confluence the ability to give a daily/ weekly updates of uncompleted taks assigned to a group of people. 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Issue Summary\r\n\r\nStandard emojis are not rendering when exporting a space/page to PDF with anonymous access not allowed.\r\n * Page export to PDF is broken in 9.2.3 only when anonymous access is not allowed, no issues in 8.5.21\r\n * Space Export to PDF is broken in 9.2.3 only when anonymous access is not allowed, no issues in 8.5.21\r\n\r\nh3. Steps to Reproduce\r\n # Ensure anonymous access is not allowed through Global Permissions.\r\n # Create a page with some text and standard emojis.\r\n ## Perform a Page export to PDF\r\n ## Perform a Space Export to PDF (Both Normal & Custom Export same behaviour)\r\n\r\nh3. Expected Results\r\n\r\nThe exported PDF should show both text and emojis on that particular page.\r\nh3. Actual Results\r\n\r\nThe exported PDF shows only text on that particular page.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{code:java}\r\n2025-04-24 12:12:20,014 ERROR [http-nio-8090-exec-22] [[Standalone].[localhost].[/confluence].[servlet-module-container-servlet]] log Servlet.service() for servlet [servlet-module-container-servlet] in context with path [/confluence] threw exception\r\n2025-04-24 12:12:20,102 WARN [http-nio-8090-exec-36 url: /confluence/plugins/servlet/twitterEmojiRedirector] [atlassian.confluence.servlet.ServletModuleContainerServlet] service Access check is failed. Skipping Servlet com.atlassian.confluence.plugins.hipchat.emoticons.rest.TwitterEmojiRedirectorServlet\r\n -- url: /confluence/plugins/servlet/twitterEmojiRedirector | userName: anonymous | traceId: e6efcad472dced04\r\n2025-04-24 12:12:20,103 ERROR [http-nio-8090-exec-36 url: /confluence/plugins/servlet/twitterEmojiRedirector] [ContainerBase.[Standalone].[localhost].[/confluence]] log Unhandled exception occurred whilst decorating page\r\n -- url: /confluence/plugins/servlet/twitterEmojiRedirector | userName: anonymous | traceId: e6efcad472dced04\r\ncom.atlassian.sal.api.permission.AuthorisationException\r\n        at com.atlassian.confluence.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:103)\r\n        at javax.servlet.http.HttpServlet.service(HttpServlet.java:623)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144)\r\n        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144)\r\n        at com.atlassian.confluence.impl.webapp.SecureAccessFilterChain.doFilter(SecureAccessFilterChain.java:50)\r\n        at com.atlassian.confluence.impl.webapp.SecureAccessServletFilter.doFilter(SecureAccessServletFilter.java:95)\r\n{code}\r\nh3. Workaround\r\n\r\nAllow anonymous access *Can Use* though *Global Permissions* and the export works fine.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4danr:","customfield_14734":"1|i4datz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4c42s:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4datr:","customfield_12830":null,"summary":"Standard emojis are not rendering when exporting a space/page to PDF with anonymous access not allowed","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2148131","self":"https://jira.atlassian.com/rest/api/latest/issue/2148131","key":"CONFSERVER-104119","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nWhen a draft is published the logs show invalid column exceptions for contentId\r\n\r\nh3. Steps to Reproduce\r\n# Install Confluence 9.2.17 or higher with Microsoft SQL server 2019\r\n# Create a new Confluence page\r\n# Add a file to the page (xlsx or pdf)\r\n# Exit draft without publishing\r\n# Return to the draft via User Profile > Drafts, and publish the page\r\n\r\nh3. Expected Results\r\nPage is deleted/edited without issues and no errors in logs\r\n\r\nh3. Actual Results\r\nPage is deleted/editted without issues but below errors in logs\r\n{code}\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-126474.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: a18f64a695a067ce\r\n2026-05-29 09:27:14,140 WARN [reconciliation-executor:thread-4] [engine.jdbc.spi.SqlExceptionHelper] logExceptions SQL Error: 207, SQLState: S0001\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-126474.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: a18f64a695a067ce\r\n2026-05-29 09:27:14,140 ERROR [reconciliation-executor:thread-4] [engine.jdbc.spi.SqlExceptionHelper] logExceptions Invalid column name 'contentId'.\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-126474.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: a18f64a695a067ce\r\n2026-05-29 09:27:14,141 ERROR [reconciliation-executor:thread-4] [internal.content.bodycontentquerier.BodyContentQuerier] executeQuery Error executing query: could not extract ResultSet\r\n{code}\r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4otxj:","customfield_14734":"1|i4ou3r:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4nnks:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ou3j:","customfield_12830":null,"summary":"When a draft is published the logs show invalid column exceptions for contentId","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157345","self":"https://jira.atlassian.com/rest/api/latest/issue/2157345","key":"CONFSERVER-104382","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Service ops & Tech entropy","id":"18936","disabled":false},"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\n`DefaultContentPropertyManager` can return stale cached property values after `setStringProperty()` is called, due to a cache invalidation race condition. The removeFromCache() call in DefaultContentPropertyManager.java executes inside the @Transactional method boundary — before the transaction commits. A concurrent getStringProperty() call during this window triggers a read-through cache load from the database, which still contains the pre-commit (old) value. This stale value is then cached and persists until the cache entry expires (TTL = 24h) or the \"Content Properties\" cache is manually flushed.\r\nh3. Steps to Reproduce\r\n # Deploy a Confluence DC instance (single node or cluster) running 9.4+\r\n # Using a Marketplace app or custom plugin, call contentPropertyManager.setStringProperty() to update a property value\r\n # Concurrently (from another thread or HTTP request), call contentPropertyManager.getStringProperty() to fetch the same property while step 2 is in-flight\r\n # After step 2 completes, call contentPropertyManager.getStringProperty() again for the same property and compare to that to the value in the database (in the `os_propertyentry` table)\r\n\r\nh3. Expected Results\r\n\r\nThe value returned from `getStringProperty` matches the value in the database\r\nh3. Actual Results\r\n\r\nThe value returned from `getStringProperty` is the previous value\r\nh3. Workaround\r\n\r\nManually flush the \"Content Properties\" cache via Confluence Admin → Cache Management after observing stale reads. This cleans up the currently invalid state in the cache, but it does not prevent it from continuing to read-through-and-store stale values.\r\n\r\nAlternatively, apps can migrate from ContentPropertyManager to ContentPropertyService which uses a completely different storage path (CustomContentEntityObject / contentproperties table) and is not affected by this cache bug.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qe5r:","customfield_14734":"1|i4qebz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p7sc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qebr:","customfield_12830":null,"summary":"Accessing content properties on DefaultContentPropertyManager before an updating transaction is finalised leads to stale values living in the cache","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2166556","self":"https://jira.atlassian.com/rest/api/latest/issue/2166556","key":"CONFSERVER-104530","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["internal-kickoff"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/114999","id":"114999","name":"9.2.13","archived":false,"released":true,"releaseDate":"2025-12-15"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. 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Issue Summary\r\nConfluence queues outgoing email on a single shared mail task queue. AbstractTaskQueue stores information about each queued task in a WeakHashMap field. When many components add tasks to the mail queue from different threads at the same moment, the affected threads can loop forever inside WeakHashMap. They stay RUNNABLE and each uses a full CPU core until the node is restarted. Emails queued on that node may also stop being sent.\r\nh3. Steps to Reproduce\r\n\r\nThis is a timing-dependent concurrency defect.\r\n # Set up a Confluence Data Center node with outgoing mail configured.\r\n # Create a burst of notifications from several sources at once. For example:\r\n ## trigger Team Calendars notifications for a calendar with a large audience\r\n ## at the same time, purge content from the trash in parallel through the REST API, and send other page notifications\r\n # Repeat until the race occurs. It depends on timing.\r\n # Take several thread dumps a few seconds apart.\r\nh3. Expected Results\r\nAll tasks are queued, the threads finish, and the map size matches the queue size.\r\nh3. Actual Results\r\nSome threads never finish. They stay RUNNABLE and keep using CPU.\r\n{noformat}\r\n...\r\n{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rw1z:","customfield_14734":"1|i4rw87:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p5yb:i","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rw7z:","customfield_12830":null,"summary":"Concurrent access to the mail task queue can cause sustained high CPU","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2167745","self":"https://jira.atlassian.com/rest/api/latest/issue/2167745","key":"CONFSERVER-104609","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/3","id":"3","description":"The problem is a duplicate of an existing issue.","name":"Duplicate"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118495","id":"118495","description":"","name":"10.2.19","archived":false,"released":true,"releaseDate":"2026-10-05"}],"customfield_20934":null,"issuelinks":[{"id":"556038","self":"https://jira.atlassian.com/rest/api/2/issueLink/556038","outwardIssue":{"id":"2157445","key":"CONFSERVER-104384","self":"https://jira.atlassian.com/rest/api/2/issue/2157445","fields":{"summary":"Multiple UI elements invisible in administration pages","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. 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Issue Summary\r\n\r\nIn Confluence DC 9.2.17, if I click 'Create Zip', the resulting 'Download' text in the button remains the same color as the 'Create Zip' text (i.e. white by default with no custom HTML added). In Confluence DC 10.2.19, the 'Download' text is the same color as the button (i.e. blue by default).\r\nh3. Steps to Reproduce\r\n # Go to `/plugins/servlet/troubleshooting/view/` and click 'Create Zip' to generate a Support Zip.\r\n\r\nh3. Expected Results\r\n\r\n\r\n\r\nThe 'Download' text within the button should remain white (same as the 'Create Zip' text).\r\nh3. Actual Results\r\n\r\nThe 'Download' text is the same color as the button (i.e. blue).\r\n\r\n!download-zip-button.png!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4s3cf:","customfield_14734":"1|i4s3in:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qwyk:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4s3if:","customfield_12830":null,"summary":"Clicking 'Create Zip' on the Troubleshooting and Support Toools page results in the 'Download' text being the same color as the button itself","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14332","value":"Not Needed","id":"14332","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not 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Issue Summary\r\n\r\nWhen a user uses the “tab” key to navigate the Confluence pages in Confluence version 10.2.17+, there are few items which are in focus, but there is no outline box on them, which makes it very difficult for the user know what is in focus.\r\nh3. Steps to Reproduce\r\n # Install Confluence version 10.2.17 or 10.2.18\r\n # Create a Site -> Space -> Page.\r\n # In the view mode navigate screen using tab key ( keyboard).\r\n # Observe that some of the items are highlight with a box and some are not.\r\n # Please ref. to the screenshots below.\r\n\r\nThe behaviour is reproducible in the latest 10.2.x releases but absent in earlier versions and the 9.2.x LTS branch.\r\n \r\n||Confluence Version||Focus Outline Status||\r\n|*9.2.15*|Present / Visible|\r\n|*9.2.21*|Present / Visible|\r\n|*9.2.25 (Latest LTS)*|Present / Visible|\r\n|*10.2.6*|Present / Visible|\r\n|*10.2.14*|Present / Visible|\r\n|*10.2.15*|Present / Visible|\r\n|*10.2.17*|*Missing / Invisible*|\r\n|*10.2.18 (Latest LTS)*|*Missing / Invisible*|\r\n\r\n \r\n*Key Finding:* The regression was introduced between 10.2.15 and 10.2.17. This suggests the cause is likely tied to changes incorporated in the *10.2.17* release\r\nh3. Expected Results\r\n\r\nAll items are highlighted as in the previous versions.\r\n\r\n!Outline on 9.2.15 page.png|thumbnail!\r\nh3. Actual Results\r\n\r\nPlease refer to the screenshots below. There are no errors reported in the logs or the browser.\r\n\r\n!Outline missing from 10.2.18.png|thumbnail!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behaviour. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rhpr:","customfield_14734":"1|i4rhvz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qbbw:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rhvr:","customfield_12830":null,"summary":"Keyboard focus indicators are missing for some controls on page view in Confluence 10.2.17+","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14332","value":"Not Needed","id":"14332","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not 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Issue Summary\r\n\r\nWhen a user uses the “tab” key to navigate the Confluence pages in Confluence version 10.2.17+, there are few items which are in focus, but there is no outline box on them, which makes it very difficult for the user know what is in focus.\r\nh3. Steps to Reproduce\r\n # Install Confluence version 10.2.17 or 10.2.18\r\n # Create a Site -> Space -> Page.\r\n # In the view mode navigate screen using tab key ( keyboard).\r\n # Observe that some of the items are highlight with a box and some are not.\r\n # Please ref. to the screenshots below.\r\n\r\nThe behaviour is reproducible in the latest 10.2.x releases but absent in earlier versions and the 9.2.x LTS branch.\r\n \r\n||Confluence Version||Focus Outline Status||\r\n|*9.2.15*|Present / Visible|\r\n|*9.2.21*|Present / Visible|\r\n|*9.2.25 (Latest LTS)*|Present / Visible|\r\n|*10.2.6*|Present / Visible|\r\n|*10.2.14*|Present / Visible|\r\n|*10.2.15*|Present / Visible|\r\n|*10.2.17*|*Missing / Invisible*|\r\n|*10.2.18 (Latest LTS)*|*Missing / Invisible*|\r\n\r\n \r\n*Key Finding:* The regression was introduced between 10.2.15 and 10.2.17. This suggests the cause is likely tied to changes incorporated in the *10.2.17* release\r\nh3. Expected Results\r\n\r\nAll items are highlighted as in the previous versions.\r\n\r\n!Outline on 9.2.15 page.png|thumbnail!\r\nh3. Actual Results\r\n\r\nPlease refer to the screenshots below. There are no errors reported in the logs or the browser.\r\n\r\n!Outline missing from 10.2.18.png|thumbnail!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behaviour. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r5ef:","customfield_14734":"1|i4r5kn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pz0k:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r5kf:","customfield_12830":null,"summary":"Keyboard focus indicators are missing for some controls on page view in Confluence 10.2.17+","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1443355","self":"https://jira.atlassian.com/rest/api/latest/issue/1443355","key":"JRASERVER-70256","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["jira","jira-data-center"],"customfield_11433":"9223372036854775807","customfield_10610":41.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=tbartyzel","name":"tbartyzel","key":"tbartyzel","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=tbartyzel&avatarId=10764421","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=tbartyzel&avatarId=10764421","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=tbartyzel&avatarId=10764421","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=tbartyzel&avatarId=10764421"},"displayName":"Tomasz Bartyzel","active":false,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10120","id":"10120","name":"Documentation - All","description":"Component is excluded for Server DoS work. 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Suggestion\r\n\r\nA page similar to [Confluence URL list|https://confluence.atlassian.com/confkb/confluence-url-list-317949394.html]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1fk4f:","customfield_10651":null,"customfield_14734":"1|i1fk8v:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1fekf:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1fk8n:","customfield_10653":null,"customfield_10401":null,"summary":"WAF document for web page file extensions/URL list used by Jira Server or Data 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-28458].\r\n{panel}\r\nh3. Problem Definition\r\n\r\nCurrently JIRA seems not to be 100% compatible with the security rule specs defined in OWASP ModSecurity Core Rule Set (CRS).\r\n The rule set is not only used by apache mod_security, but also is used by a big number of content distribution network (CDNs) providers and also by major cloud service providers like Microsoft Azure Application Gateway web application firewall.\r\nh3. Suggested Solution\r\n\r\nNeed to make JIRA more compatible with the OWASP WAF rule set: [https://coreruleset.org/faq/]\r\nh3. Why this is important\r\n # Enterprise customers using CDNs and Cloud services such as MS Azure are more likely to enable OWASP WAF rules on their infrastructure, with JIRA not able to be 100% compatible, those rules will prevent many JIRA functionalities from working as expected.\r\n\r\nEnforcing WAF rules is very useful for businesses as it makes their infrastructure more robust against attacks.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwxl8v:","customfield_10651":null,"customfield_14734":"1|hwsm53:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hx1i07:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwufkn:","customfield_10653":null,"customfield_10401":null,"summary":"Improve JIRA compatibility with OWASP ModSecurity Core Rule Set (CRS)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2142391","self":"https://jira.atlassian.com/rest/api/latest/issue/2142391","key":"JRASERVER-79373","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117901","id":"117901","name":"11.3.12","archived":false,"released":true,"releaseDate":"2026-10-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/118293","id":"118293","name":"10.3.27","archived":false,"released":true}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\nThe ScriptRunner’s Fragments Locator feature experienced a significant slowdown from Jira 9 to Jira 10 - registration time has gone from about 2 seconds in Jira 9 to 20+ seconds in Jira 10+.We have recently been looking at ways to improve this. The extra processing time seems related to the plugin API changes in Jira 10, where dom4j was replaced by OsgiPluginXmlDescriptorParser, and every fragment now requires a condition class. As a result, each dynamicModuleDescriptorFactory.loadModules() call is noticeably slower (~1.5 ms per fragment in Jira 9 vs ~21 ms in Jira 10). The additional processing time leads to a poor customer experience, risks HTTP timeouts, and blocks the HTTP thread during registration.\r\n\r\nh3. Steps to Reproduce\r\n# Admin enables Fragment Locator via UI toggle\r\n# System discovers all possible fragment locations (typically 500-2000 web sections + 200-500 web panel locations)\r\n# For each location, we:\r\n## Generate XML descriptor string (always including the condition element with class attribute)\r\n## Parse XML using OsgiPluginXmlDescriptorParser.parseChildModulesFromSource() to get Element objects\r\n## Call dynamicModuleDescriptorFactory.loadModules(plugin, element) for each location\r\n# Atlassian’s API handles the module registration internally \r\n\r\nh3. Expected Results\r\nLoading large amounts of modules should not cause performance degradation. \r\n\r\nh3. Actual Results\r\n\r\nBaseline performance on Jira 10 to load 500-2000 web sections + 200-500 web panel locations is 21s \r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4o2br:","customfield_14734":"1|i4o2hz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4mvzg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4o2hr:","customfield_12830":null,"customfield_10401":null,"summary":"Upgrading to Jira 10 causes performance degradation in Module 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-11-05T09:15:01.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79561/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-10-14T17:00:21.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4rqnr:","updated":"2026-11-05T09:15:01.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:title=Atlassian Update – <4 November 2026>|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}\r\nDear Customers,\r\n\r\nWe're happy to announce that this issue is fixed in Jira {{10.3.27}} \r\n\r\n*Before the fix:* deleting a field configuration scheme could leave links from projects to the deleted scheme. If a new scheme later received the same ID, the project appeared to use two schemes and failed with {{Passed List had more than one value}}. One affected project could break search and the scheme admin pages for the whole instance.\r\n\r\n*What is fixed:*\r\n* Jira removes leftover links when a scheme is created or copied, and when a scheme is assigned to a project. Each repair is shown to administrators and written to the audit log.\r\n* One broken project no longer breaks search and the scheme admin pages. The broken project is skipped, and the log names it.\r\n* An administrator can repair a broken project from the browser, without database access.\r\n\r\n*What remains:* projects that were already broken before the upgrade are not repaired automatically, because Jira can't know which scheme is correct. An administrator chooses the scheme once. See _\"Manual fix for an already broken project (administrator, from the browser)\" section below_\r\n\r\nBest regards,\r\nJakub Reczycki\r\nSoftware Engineer, Jira DC\r\n{panel}\r\n\r\n\r\nh3. Issue Summary\r\nWhen a Field configuration scheme is created, it doesn't check for previous unlinked entries in nodeassociation.\r\nThis has a chance creating duplicated entries in the database, if those unlinked entries have an ID that matches the ID of the new field configuration scheme.\r\n\r\nDuplicate entries cause the field configuration scheme cache to fail loading, leading to severe failures in Jira, including loading issues, searches and reindexing.\r\n\r\n(i) We couldn't identify any way to cause this condition just by using Jira normally - that would involve either database manipulation or a third-party plugin to create such entries.\r\n\r\nh3. Steps to Reproduce\r\n # Create a few projects\r\n # Navigate to ⚙ _> Issues > Field Configuration Schemes_\r\n # Create a new Field configuration scheme called \"REPRO-SCHEME\" and one called \"REPRO-SCHEME-B\"\r\n # Get its ID by running the query\r\n {code:sql}\r\nSELECT id, name FROM fieldlayoutscheme WHERE name = 'REPRO-SCHEME';\r\n{code}\r\n # Navigate to the projects' field settings and associate them to the new field config scheme\r\n # Run this script using Scriptrunner console, replacing {{ID_FROM_STEP_4_QUERY}} for the ID found in step 4.\r\n {code}\r\nimport com.atlassian.jira.component.ComponentAccessor\r\ndef flm = ComponentAccessor.getFieldLayoutManager()\r\ndef scheme = flm.getMutableFieldLayoutScheme(ID_FROM_STEP_4_QUERY)\r\nscheme.remove()\r\n{code}\r\n # Re-assign the projects to \"REPRO-SCHEME-B\"\r\n # Rewind the sequence to the value for the first field configuration scheme:\r\n {code:sql}\r\nUPDATE sequence_value_item SET seq_id = ID_FROM_STEP_4_QUERY WHERE seq_name = 'FieldLayoutScheme';\r\n{code}\r\n # Create a Service project, or create a new field configuration scheme\r\n\r\nh3. Expected Results\r\nThe field configuration scheme is either created without issues.\r\nIn the worst case, it should fail with an error describing the reason.\r\n\r\nh3. Actual Results\r\nThe field configuration scheme is created, but Jira becomes unusable due to the duplicated entry that was created.\r\nVerify the errors in the logs when trying to perform searches or reindexes:\r\n {noformat}\r\n2026-10-13 19:05:14,222-0300 http-nio-40326-exec-2 url: /j10326/internal-error ERROR      [c.a.j.web.servlet.InternalServerErrorServlet] {errorId=42a892ca-2f78-48f6-a5ea-26c5c219951d, interpretedMsg=, cause=com.atlassian.cache.CacheException: java.lang.IllegalArgumentException: Passed List had more than one value., stacktrace=com.atlassian.cache.CacheException: java.lang.IllegalArgumentException: Passed List had more than one value.\r\n    \tat com.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:97) [atlassian-cache-ehcache-7.0.10.jar:?]\r\n    \tat com.atlassian.cache.impl.metrics.InstrumentedCache.get(InstrumentedCache.java:65) [atlassian-cache-common-impl-7.0.10.jar:?]\r\n    \tat com.atlassian.jira.cache.stats.CacheWithStats.get(CacheWithStats.java:46) [classes/:?]\r\n    \tat com.atlassian.jira.issue.fields.layout.field.DefaultFieldLayoutManager.getFieldConfigurationSchemeForProject(DefaultFieldLayoutManager.java:609) [classes/:?]\r\n...\r\n    Caused by: java.lang.IllegalArgumentException: Passed List had more than one value.\r\n    \tat org.ofbiz.core.entity.EntityUtil.getOnly(EntityUtil.java:68) [entityengine-4.0.2.jar:?]\r\n    \tat com.atlassian.jira.issue.fields.layout.field.DefaultFieldLayoutManager$FieldSchemeCacheLoader.load(DefaultFieldLayoutManager.java:810) [classes/:?]\r\n    \tat com.atlassian.jira.issue.fields.layout.field.DefaultFieldLayoutManager$FieldSchemeCacheLoader.load(DefaultFieldLayoutManager.java:807) [classes/:?]\r\n    \tat com.atlassian.cache.ehcache.wrapper.ValueProcessorAtlassianCacheLoaderDecorator.load(ValueProcessorAtlassianCacheLoaderDecorator.java:28) [atlassian-cache-ehcache-7.0.10.jar:?]\r\n{noformat}\r\n\r\nh3. Workaround\r\nh4. (Since 10.3.27) Manual fix for an already broken project (administrator, from the browser)\r\n\r\nProjects that were already broken before the upgrade are not repaired automatically. Such a project is linked to two or more existing field configuration schemes, and Jira can't know which one is correct, so an administrator has to choose. Typical signs: the project's issues fail to open, or {{atlassian-jira.log}} shows {{Project <KEY> is associated with <N> field configuration schemes … See JRASERVER-79561}} (or {{IllegalArgumentException: Passed List had more than one value}} on versions without the fix).\r\n\r\n# Find the project's ID. Open *Project settings* for the project and look for {{pid=}} or {{projectId=}} in the address bar.\r\n# Open this address in your browser (as a Jira administrator):\r\n{code}https://<your-jira>/secure/admin/SelectFieldLayoutScheme!default.jspa?projectId=<project ID>{code}\r\n{panel:bgColor=#fffae6}\r\nThe shortcut *Project settings > Fields > Use a different scheme* does not open for a broken project, so use the direct address above.\r\n{panel}\r\n# No scheme is selected yet; this is expected. Choose the scheme the project should use, or *System Default Field Configuration*, then save. Jira removes all of the project's old links, keeps the one you chose, and updates every node in the cluster.\r\n# *Re-index the project.* This is required, because issues indexed while the project was broken may be missing from search.\r\n\r\nh4. (Before 10.3.27)  Manual fix for an already broken project (database queries)\r\nIf you face the error mentioned:\r\n* Identify the offending projects and associated schemes:\r\n{code:sql}\r\nSELECT p.pkey,\r\n       p.pname,\r\n       na.source_node_id AS project_id,\r\n       na.sink_node_id   AS scheme_id,\r\n       fls.name          AS scheme_name,\r\n       fls.description\r\nFROM nodeassociation na\r\nJOIN project p ON p.id = na.source_node_id\r\nLEFT JOIN fieldlayoutscheme fls ON fls.id = na.sink_node_id\r\nWHERE na.source_node_entity = 'Project'\r\n  AND na.sink_node_entity   = 'FieldLayoutScheme'\r\n  AND na.association_type   = 'ProjectScheme'\r\n  AND na.source_node_id IN (\r\n      SELECT na2.source_node_id\r\n      FROM nodeassociation na2\r\n      JOIN fieldlayoutscheme f2 ON f2.id = na2.sink_node_id\r\n      WHERE na2.source_node_entity = 'Project'\r\n        AND na2.sink_node_entity   = 'FieldLayoutScheme'\r\n        AND na2.association_type   = 'ProjectScheme'\r\n      GROUP BY na2.source_node_id\r\n      HAVING COUNT(*) > 1)\r\nORDER BY p.pkey, na.sink_node_id;\r\n{code}\r\n* Take a database backup as a precaution\r\n* Remove the duplicate entries:\r\n{code:sql}\r\nDELETE FROM nodeassociation\r\nWHERE source_node_entity='Project'\r\n  AND sink_node_entity='FieldLayoutScheme'\r\n  AND association_type='ProjectScheme'\r\n  AND source_node_id = 10100      -- the project\r\n  AND sink_node_id  <> 10200;     -- the scheme you want to KEEP\r\n{code}\r\n\r\nTo verify if there are lingering entries in the database, which are not causing issues:\r\n{code:sql}\r\n-- Entries without a valid Field configuration scheme (should be empty)\r\nSELECT *\r\nFROM nodeassociation na\r\nLEFT JOIN fieldlayoutscheme f ON f.id = na.sink_node_id\r\nWHERE na.sink_node_entity = 'FieldLayoutScheme' \r\nAND f.id IS NULL;\r\nLet’s check if there are entries with IDs higher than the current sequence ID:\r\n{code}\r\n{code:sql}\r\n-- No entries in the other queries should be higher than these ones\r\nSELECT seq_name, seq_id \r\nFROM sequence_value_item\r\nWHERE seq_name = 'FieldLayoutScheme';\r\n{code}\r\n{code:sql}\r\nSELECT MAX(id) FROM fieldlayoutscheme;\r\n{code}\r\nJust to double-check - query to verify if there are entries with IDs higher than they should in the nodeassociation table\r\n{code:sql}\r\n-- Entries with IDs higher than expected (should be empty)\r\nSELECT na.*\r\nFROM nodeassociation na\r\nLEFT JOIN fieldlayoutscheme f ON f.id = na.sink_node_id\r\nWHERE na.sink_node_entity = 'FieldLayoutScheme'\r\n  AND f.id IS NULL\r\n  AND na.sink_node_id >= (SELECT seq_id FROM sequence_value_item WHERE seq_name = 'FieldLayoutScheme');\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rqin:","customfield_14734":"1|i4rqov:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qk4s:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rqon:","customfield_12830":null,"customfield_10401":null,"summary":"Field configuration scheme creation doesn't check for previous unlinked entries in 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one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-11-05T08:49:05.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78607/watchers","watchCount":20,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-02-18T12:19:08.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4biaf:","updated":"2026-11-05T08:49:05.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen trying to create an outgoing mail server that does not contain a username of password, the authentication will fail when testing the connection even though the SMTP Mail Server does not require a username and password combination.\r\n\r\nRather than not attempting auth, Jira attempts auth using fabricated details - the username and password corresponding to the OS level Jira service account name.\r\nh3. Steps to Reproduce\r\n\r\nHave a mail server that uses {{EHLO}} (extended hello), advertises authentication (sends an {{AUTH}} header) but doesn't require it to send mail. Steps to replicate this using {{nc}} are available in [JRASERVER-78939|https://jira.atlassian.com/browse/JRASERVER-78939]\r\n - Configure an outgoing mail server with the parameters below:\r\n -- {*}Service Provider{*}: Custom\r\n -- {*}Protocol{*}: SMTPS\r\n -- {*}Hostname{*}: smtp.gmail.com (or use a custom SMTP Mail Server of your choice)\r\n -- {*}SMTP Port{*}: 465\r\n -- {*}Username{*}: (keep empty)\r\n -- {*}Password{*}: (keep empty)\r\n!MailServerConfig.png|thumbnail!\r\n - Test the connection  \r\n\r\n(i) Make sure that the Mail Server that you are using does not need a username/password combination to login.\r\nh3. Expected Results\r\n\r\nMail connection test succeeds.\r\nh3. Actual Results\r\n\r\nMail server connection fails and cannot be added.\r\nh3. Note 1\r\n\r\nOn further inspection the change password flag is passed in the verify mail server request:\r\n{noformat}\r\nname: test\r\ndescription: test\r\nfrom: test@gmail.com\r\nprefix: Jira\r\nserviceProvider: custom\r\nprotocol: smtps\r\nserverName: smtp.gmail.com\r\nport: 465\r\ntimeout: 10000\r\nauthenticationMethod: password\r\nusername: test@gmail.com\r\nchangePassword: true\r\ntype: smtp\r\n{noformat}\r\n \r\n\r\nThis results in a failure when trying to verify the connection, as it expects a password to be provided:\r\n{code:java}\r\nWRMCB = function(e) {\r\n    var c = console;\r\n    if (c && c.log && c.error) {\r\n        c.log('Error running batched script.');\r\n        c.error(e);\r\n    }\r\n}\r\n;\r\ntry {\r\n    /* module-key = 'com.atlassian.jira.jira-mail-plugin:verifymailserverconnection', location = 'javascript/verifymailserverconnection.js' */\r\n    (k => {\r\n        k.set('admin.mailservers.password.usernamechanged.description', 'You need to provide the new password when changing the username.');\r\n    }\r\n    )(WRM.I18n.km);\r\n    define(\"jira/mail/email\", [\"exports\", \"jquery\"], function(c, a) {\r\n        c.dialogInitializer = function() {\r\n            a(\"#verifyServer\").hide();\r\n            var b = a(\"#changePassword\");\r\n            if (0 < b.length) {\r\n                var d = a(\"input[name\\x3dpassword]\").parents(\"tr\").first()\r\n                  , e = a('\\x3cdiv class\\x3d\"fieldDescription\" /\\x3e').html(AJS.I18n.getText(\"admin.mailservers.password.usernamechanged.description\")).hide().insertAfter(b);\r\n                b.change(function() {\r\n                    d.toggle(a(this).prop(\"checked\"))\r\n                }).change();\r\n                var f = a(\"#originalUsername\").val();\r\n                a(\"input[name\\x3dusername]\").bind(\"change input\", function() {\r\n                    f == a(this).val() ? (b.removeAttr(\"disabled\"),\r\n                    e.hide()) : (b.attr(\"disabled\", \"disabled\").attr(\"checked\", \"checked\").change(),\r\n                    e.show())\r\n                })\r\n            }\r\n        }\r\n        ;\r\n        c.verifyServerConnection = function(b, d) {\r\n            a(\"#verifyServer\").show();\r\n            a(\"#verifyMessages\").hide();\r\n            document.forms.jiraform.action = d;\r\n            a(document.forms.jiraform).submit()\r\n        }\r\n        ;\r\n        a(c.dialogInitializer)\r\n    });\r\n    AJS.namespace(\"JIRA.app.admin.email\", null, require(\"jira/mail/email\"));\r\n} catch (e) {\r\n    WRMCB(e)\r\n}\r\n;\r\n{code}\r\nh3. Note 2\r\n\r\nThe bug is coming from the Java Mail Library that Jira uses to connect to the Mail Server. Basically, what happens when Jira tests the SMTP server connection is the following:\r\n - The Java Mail library sends a EHLO command to ask the SMTP server for more information about its capabilities, what it supports, etc...\r\n{code:java}\r\nEHLO bb3f49c371fa\r\n{code}\r\n\r\n - The SMTP server responds that it supports the AUTH methods below:\r\n{code:java}\r\nDEBUG SMTP: Found extension \"AUTH\", arg \"LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH\"\r\n{code}\r\n\r\n - The Java Mail library (used by Jira) sees that the SMTP Mail Server supports AUTH, and tries to authenticate using the Jira Service Account as the username and some password, {*}even though no username/password combination was provided in the Outgoing Mail form{*}. In a lot of cases, *jira* is used as the service account running Jira, so it will be very common to see \"jira\" as the user:\r\n{code:java}\r\nDEBUG SMTP: protocolConnect login, host=smtp.gmail.com, user=jira, password=<non-null>\r\nDEBUG SMTP: Attempt to authenticate using mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM XOAUTH2\r\n{code}\r\n\r\n - Ultimately, the login fails since an incorrect username/password is passed while the SMTP mail server was not expected any\r\n\r\nh3. Workaround\r\n\r\nAdd the following JVM parameters to your *setenv.sh* file and then proceed with a restart of Jira (you can find detailed instructions [here|https://confluence.atlassian.com/adminjiraserver/setting-properties-and-options-on-startup-938847831.html]):\r\nh4. In case SMTP is used as the protocol in the Outgoing Mail Configuration\r\n{code:java}\r\n-Dmail.smtp.ehlo=false -Dmail.smtp.auth=false\r\n{code}\r\nNotes:\r\n - mail.smtp.ehlo=false will prevent java from trying to connect and issue a EHLO command to connect to the mail system\r\n - mail.smpt.auth=false will reinforce no authentication to your smtp system.\r\n\r\nh4. In case SMTPS is used as the protocol in the Outgoing Mail Configuration\r\n{code:java}\r\n-Dmail.smtps.ehlo=false -Dmail.smtps.auth=false {code}\r\n \r\nNote:\r\n - mail.smtps.ehlo=false will prevent java from trying to connect and issue a EHLO command to connect to the mail system\r\n - mail.smpts.auth=false will reinforce no authentication to your smtp system.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4bi5b:","customfield_14734":"1|i4bibj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4abic:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4bibb:","customfield_12830":null,"customfield_10401":null,"summary":"Unable to create an outgoing mail server without a username or without a password.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2082737","self":"https://jira.atlassian.com/rest/api/latest/issue/2082737","key":"JRASERVER-78848","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118404","id":"118404","name":"11.3.13","archived":false,"released":true,"releaseDate":"2026-11-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/118293","id":"118293","name":"10.3.27","archived":false,"released":true}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB3","whl-fy26q4","whl-fy26q4-20","whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":22.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110809","id":"110809","description":"","name":"10.3.5","archived":false,"released":true,"releaseDate":"2025-04-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/111093","id":"111093","description":"","name":"10.3.6","archived":false,"released":true,"releaseDate":"2025-05-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10125","id":"10125","name":"User Management - Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":8.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=a043f042db56","name":"a043f042db56","key":"JIRAUSER5922135","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5922135&avatarId=6946069","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5922135&avatarId=6946069","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5922135&avatarId=6946069","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5922135&avatarId=6946069"},"displayName":"Jose Filho","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=a043f042db56","name":"a043f042db56","key":"JIRAUSER5922135","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5922135&avatarId=6946069","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5922135&avatarId=6946069","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5922135&avatarId=6946069","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5922135&avatarId=6946069"},"displayName":"Jose Filho","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78848/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-11-05T08:49:04.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78848/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-05-30T15:48:18.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4e69r:","updated":"2026-11-05T08:49:04.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h2. Description \r\n\r\nThe error message provided on failures when setting the application (incoming - 3rd Party apps) doesn't display the real error message, causing confusion to users, and for troubleshooting purposes, currently the message seems to be +*hardcoded*+ blindly stating all fields need to be filled out, even when they are all filled out, but really error message (HAR file) is different.\r\nh2. Version info\r\n - Found in *10.3.5*\r\n - Still happening at *10.3.6*\r\n\r\nh3. Steps to Reproduce\r\n # Install Jira 10.3.5, setup _server.xml_ file missing the required _secure=true_ parameter\r\n # Try to create an incoming 3rd-party link\r\n # Fill in all the fields\r\n # Jira will display an error stating: \"{_}Fill in required fields and try again{_}\".\r\n\r\nh3. Expected Results\r\n * Jira should not have a hardcoded message because it will mislead the real output of what is occurring; better descriptive messages should be displayed to guide users and support, or even at least, display the real one as same as we see in HAR file \"{_}Please ensure that your server is using HTTPS and that your application base URL is configured appropriately.{_}\" this could guide users and support to double-check any _connector_ configuration mismatches.\r\n{code:java}\r\n],\r\n          \"cookies\": [],\r\n          \"content\": {\r\n            \"size\": 141,\r\n            \"mimeType\": \"application/json\",\r\n            \"text\": \"{\\\"errors\\\":[\\\"Please ensure that your server is using HTTPS and that your application base URL is configured appropriately.\\\"],\\\"fieldErrors\\\":{}}\"\r\n          },\r\n{code}\r\n\r\nh3. Actual Results\r\n * Jira displays a message that doesn't fit with reality.\r\n!Screenshot 2025-05-30 at 10.59.14.png!\r\n \r\n\r\nh3. Workaround\r\n\r\n*+For the blocking issue it causes:+*\r\nEdit the current connector and set the missing and required parameter for OAuth: [Running Jira applications over SSL or HTTPS|https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html#:~:text=100%22%20scheme%3D%22https%22-,secure%3D%22true%22,-sslEnabledProtocols%3D%22TLSv1.2%2CTLSv1.3] it will bypass the error and allow application link to be saved.\r\n\r\n*+For the error message:+*\r\nNone","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4e64n:","customfield_14734":"1|i4e6av:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4czno:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4e6an:","customfield_12830":null,"customfield_10401":null,"summary":"The error message provided on failures when setting the application (incoming - 3rd Party apps) is inconsistent with reality.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2097522","self":"https://jira.atlassian.com/rest/api/latest/issue/2097522","key":"JRASERVER-79028","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118404","id":"118404","name":"11.3.13","archived":false,"released":true,"releaseDate":"2026-11-04"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":154.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2f686c4befb3","name":"2f686c4befb3","key":"JIRAUSER9864892","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9864892&avatarId=11014935","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9864892&avatarId=11014935","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9864892&avatarId=11014935","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9864892&avatarId=11014935"},"displayName":"Anton Miniailo","active":true,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2f686c4befb3","name":"2f686c4befb3","key":"JIRAUSER9864892","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9864892&avatarId=11014935","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9864892&avatarId=11014935","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9864892&avatarId=11014935","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9864892&avatarId=11014935"},"displayName":"Anton Miniailo","active":true,"timeZone":"Europe/Warsaw"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79028/votes","votes":30,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-11-05T08:49:04.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79028/watchers","watchCount":40,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-08-19T08:00:08.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4gm6f:","updated":"2026-11-05T08:49:04.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nThe user index searcher does not reindex during Jira startup when JMX Monitoring is disabled. This breaks some fuzzy user suggestion components, such as user picker fields or the issue navigator (JQL search).\r\n\r\nFor other causes, please refer to: [Searcher not available in Jira Data Center user queries and project creation|https://support.atlassian.com/jira/kb/jira-server-or-data-center-throws-searcher-not-available-at-this-moment-exception-when-querying-users].\r\nh3. Steps to Reproduce\r\n # Disable JMX Monitoring.\r\n # Restart Jira.\r\n # Open an issue and type a username in a user picker field (e.g., assignee).\r\n\r\nh3. Expected Results\r\n # Reindex happens successfully during startup:\r\n{code:java}\r\n2025-08-20 14:00:00,000+0000 main INFO      [c.a.j.c.embedded.ofbiz.IndexedUserDao] Reindex all users took: 80.00 ms\r\n{code}\r\n\r\n # The user picker provides fuzzy user suggestions based on the input.\r\n\r\nh3. Actual Results\r\n # No \"{_}Reindex all users took{_}\" message appears during startup.\r\n # The user picker field doesn't return any suggestions and eventually displays an alert:\r\n{code:java}\r\nThe Jira server was contacted but has returned an error response. We are unsure of the result of this operation.\r\n{code}\r\n\r\n ** In the {{atlassian-jira.log}} file:\r\n{code:java}\r\n2025-08-20 14:00:00,000+0000  http-nio-8080-exec-1 ERROR charlie 1x1x1 abcdef 0.0.0.0 /rest/api/1.0/users/picker [c.a.p.r.v2.exception.ThrowableExceptionMapper] Uncaught exception e1b3e2bc-fc08-47ba-af1f-4be53319bc16 thrown by REST service: Searcher not available at this moment\r\njava.lang.RuntimeException: Searcher not available at this moment\r\n at com.atlassian.jira.bc.user.search.DirectoryUserIndexer.lambda$internalSearch$6(DirectoryUserIndexer.java:243)\r\n at java.base/java.util.Optional.orElseThrow(Optional.java:403)\r\n at com.atlassian.jira.bc.user.search.DirectoryUserIndexer.internalSearch(DirectoryUserIndexer.java:243)\r\n at com.atlassian.jira.bc.user.search.DirectoryUserIndexer.search(DirectoryUserIndexer.java:228)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.lambda$trySearching$11(IndexedUserDao.java:438)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.tryMapping(IndexedUserDao.java:453)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.lambda$trySearching$12(IndexedUserDao.java:444)\r\n at java.base/java.util.Optional.flatMap(Optional.java:289)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.trySearching(IndexedUserDao.java:436)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.search(IndexedUserDao.java:427)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.DelegatingUserDao.search(DelegatingUserDao.java:124)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.SwitchingUserDao.search(SwitchingUserDao.java:30)\r\n at com.atlassian.crowd.directory.AbstractInternalDirectory.searchUsers(AbstractInternalDirectory.java:760)\r\n at com.atlassian.crowd.directory.AbstractForwardingDirectory.searchUsers(AbstractForwardingDirectory.java:141)\r\n at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.searchUsers(DirectoryManagerGeneric.java:381)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.searchCrowdLimitedResults(DefaultUserPickerSearchService.java:651)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService$CrowdSearchSource.search(DefaultUserPickerSearchService.java:272)\r\n at com.atlassian.jira.bc.user.search.IteratedSearcher.iteratedSearch(IteratedSearcher.java:43)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.attemptFindUsersWithCrowd(DefaultUserPickerSearchService.java:238)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsersGeneric(DefaultUserPickerSearchService.java:415)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsers(DefaultUserPickerSearchService.java:282)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsers(DefaultUserPickerSearchService.java:278)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsers(DefaultUserPickerSearchService.java:155)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsers(DefaultUserPickerSearchService.java:146)\r\n [...]\r\n at com.atlassian.jira.rest.v1.users.UserPickerResource.getUsers(UserPickerResource.java:174)\r\n at com.atlassian.jira.rest.v1.users.UserPickerResource.getUsersResponse(UserPickerResource.java:107)\r\n{code}\r\n\r\nh3. Workaround\r\nh4. Workaround 1\r\n\r\nEnable JMX monitoring, as described on [Live monitoring using the JMX interface|https://confluence.atlassian.com/pages/viewpage.action?pageId=939707304]. Once JMX Monitoring enabled perform rolling restart.\r\nh4. Workaround 2\r\n\r\nTrigger a user reindex manually by adding/removing/updating/reordering any user directory.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4gm1b:","customfield_14734":"1|i4gm7j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ffis:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4gm7b:","customfield_12830":null,"customfield_10401":null,"summary":"User reindex is not triggered during Jira Data Center startup when JMX is disabled","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2101266","self":"https://jira.atlassian.com/rest/api/latest/issue/2101266","key":"JRASERVER-79099","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118404","id":"118404","name":"11.3.13","archived":false,"released":true,"releaseDate":"2026-11-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/118293","id":"118293","name":"10.3.27","archived":false,"released":true}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A 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Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":12.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/103693","id":"103693","name":"10.0.0","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/109301","id":"109301","description":"","name":"10.3.0","archived":false,"released":true,"releaseDate":"2024-12-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/113061","id":"113061","description":"","name":"10.3.10","archived":false,"released":true,"releaseDate":"2025-09-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/113273","id":"113273","description":"","name":"11.0.1","archived":false,"released":true,"releaseDate":"2025-09-04"}],"customfield_20934":null,"issuelinks":[{"id":"555081","self":"https://jira.atlassian.com/rest/api/2/issueLink/555081","outwardIssue":{"id":"148918","key":"JRASERVER-25808","self":"https://jira.atlassian.com/rest/api/2/issue/148918","fields":{"summary":"Enable ActiveObjects transaction support in JIRA","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused 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in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/24890","id":"24890","name":"Webhooks"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1353e2e9fd2f","name":"1353e2e9fd2f","key":"JIRAUSER7409096","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7409096&avatarId=8496351","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7409096&avatarId=8496351","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7409096&avatarId=8496351","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7409096&avatarId=8496351"},"displayName":"Benjamin 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S","active":true,"timeZone":"America/Los_Angeles"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79099/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-11-05T08:49:04.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79099/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-09-12T21:17:16.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4h8rj:","updated":"2026-11-05T08:49:04.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nSince Jira Data Center 10.0 (Atlassian Webhooks 6.1+), webhook invocation history (headers/body/timing) and counts (success/failures/errors) are stored in the {{AO_A0B856_HIST_INVOCATION}} and {{AO_A0B856_DAILY_COUNTS}} database tables, respectively. This functionality primarily exists for Bitbucket DC and Confluence DC, but the data can still be queried from Jira's database for troubleshooting and statistics.\r\n\r\nIn customer environments with extraordinary webhook usage, concurrent non-atomic operations may attempt to update the {{AO_A0B856_HIST_INVOCATION}} table simultaneously. While this does not impact webhook delivery and is typically self-repairing, this produces log errors and may mildly skew statistics.\r\n\r\nh3. Steps to Reproduce\r\n\r\nAtlassian Support hasn't successfully reproduced this behavior. It was directly observed in a customer's environment with ~300 webhook configurations and 65k users.\r\n\r\nh3. Expected Results\r\n\r\nWebhook invocation history is persisted without any errors.\r\n\r\nh3. Actual Results\r\n\r\nThe following error periodically appears in the {{atlassian-jira.log}} (PostgreSQL example):\r\n\r\n{code}\r\n2025-08-20 17:00:00,000+0000 atlassian-webhooks-scheduler:thread-1 WARN      [c.a.w.internal.dao.AsyncInvocationHistoryDao] Failed to write webhook invocation data for 200:jira:issue_updated to the database\r\ncom.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:\r\norg.postgresql.util.PSQLException: ERROR: duplicate key value violates unique constraint \"AO_A0B856_HIST_INVOCATION_pkey\"\r\n  Detail: Key (\"ID\")=(200.jira:issue_updated.global.S) already exists.\r\n\tat com.atlassian.activeobjects.internal.EntityManagedActiveObjects.create(EntityManagedActiveObjects.java:104)\r\n\tat com.atlassian.activeobjects.osgi.ActiveObjectsDelegate.create(ActiveObjectsDelegate.java:246)\r\n\t[reflections/Spring]\r\n\tat com.atlassian.webhooks.internal.dao.AoInvocationHistoryDao.saveInvocation(AoInvocationHistoryDao.java:384)\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.maybeFlush(AsyncInvocationHistoryDao.java:296)\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.lambda$flushPending$7(AsyncInvocationHistoryDao.java:262)\r\n\t[reflections/Spring]\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.flushPending(AsyncInvocationHistoryDao.java:259)\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.flush(AsyncInvocationHistoryDao.java:216)\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.flushAndReschedule(AsyncInvocationHistoryDao.java:247)\r\n\t[executor service]\r\nCaused by: org.postgresql.util.PSQLException: ERROR: duplicate key value violates unique constraint \"AO_A0B856_HIST_INVOCATION_pkey\"\r\n  Detail: Key (\"ID\")=(200.jira:issue_updated.global.S) already exists.\r\n\tat org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2725)\r\n\t[AO/DBCP2]\r\n\tat net.java.ao.EntityManager.create(EntityManager.java:450)\r\n\tat com.atlassian.activeobjects.internal.EntityManagedActiveObjects.create(EntityManagedActiveObjects.java:102)\r\n\t... 66 more\r\n{code}\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4h8mf:","customfield_14734":"1|i4h8sn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4g23g:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4h8sf:","customfield_12830":null,"customfield_10401":null,"summary":"Webhook historian causes primary key constraint violation in Data Center products","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2137794","self":"https://jira.atlassian.com/rest/api/latest/issue/2137794","key":"JRASERVER-79337","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118404","id":"118404","name":"11.3.13","archived":false,"released":true,"releaseDate":"2026-11-04"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/56390","id":"56390","name":"Tomcat"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":141.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf063312d081","name":"cf063312d081","key":"JIRAUSER5113377","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5113377&avatarId=5975921","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5113377&avatarId=5975921","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5113377&avatarId=5975921","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5113377&avatarId=5975921"},"displayName":"Binoy 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Nicholas","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79337/votes","votes":6,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-11-05T08:49:03.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79337/watchers","watchCount":23,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-03-24T00:57:08.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4nbbz:","updated":"2026-11-05T08:49:03.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJIRA 11.3.3 (LTS) Windows x64 Installer (install4j) fails to upgrade from old JIRA versions due to IllegalArgumentException\r\nh3. Steps to Reproduce\r\n # Install Jira v11.3.2 or previous versions on Windows\r\n\r\n # Try upgrade to v11.3.3 through Windows installer\r\n\r\nh3. Expected Results\r\n\r\nInstaller continues with the normal upgrade steps and complete installation\r\nh3. Actual Results\r\n * Installer quits and throws below error in the upgrade installation directory itself (filename - atlassian-jira-software-11.3.3-x64_error):\r\n * The below exception is thrown in the xxxxxxx.log file:\r\n\r\n{noformat}\r\nIn action \"Run script\" (screen \"Check if Jira is running [Form]\"), property \"Script\":\r\njava.lang.IllegalArgumentException: port out of range:-1\r\n   at java.base/java.net.InetSocketAddress.checkPort(Unknown Source)\r\n   at java.base/java.net.InetSocketAddress.<init>(Unknown Source)\r\n   at com.atlassian.inception.TomcatChecker.isTomcatRunning(TomcatChecker.java:15)\r\n   at com.install4j.script.I4jScript_Internal_236.eval(I4jScript_Internal_236.java:5)\r\n   at com.install4j.script.I4jScript_Internal_236.evaluate(I4jScript_Internal_236.java:*30)\r\n   at com.install4j.runtime.installer.helper.Script.evaluate(Script.java:33)\r\n   at com.install4j.runtime.installer.ContextImpl.runScript(ContextImpl.java:210)\r\n   at com.install4j.runtime.installer.ContextImpl.runScript(ContextImpl.java:204)\r\n   at com.install4j.runtime.beans.actions.control.RunScriptAction.execute(RunScriptAction.java:35)\r\n   at com.install4j.runtime.beans.actions.SystemInstallOrUninstallAction.install(SystemInstallOrUninstallAction.java:29)\r\n   at com.install4j.runtime.installer.ContextImpl$7.executeAction(ContextImpl.java:1774)\r\n   at com.install4j.runtime.installer.ContextImpl$7.fetchValue(ContextImpl.java:1764)\r\n   at com.install4j.runtime.installer.ContextImpl$7.fetchValue(ContextImpl.java:1761)\r\n   at com.install4j.runtime.installer.helper.comm.actions.FetchObjectAction.execute(FetchObjectAction.java:14)\r\n   at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionDirect(HelperCommunication.java:292)\r\n   at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionInt(HelperCommunication.java:267)\r\n   at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionChecked(HelperCommunication.java:205)\r\n   at com.install4j.runtime.installer.helper.comm.HelperCommunication.fetchObjectChecked(HelperCommunication.java:188)\r\n   at com.install4j.runtime.installer.ContextImpl.performActionIntStatic(ContextImpl.java:1761)\r\n   at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(InstallerContextImpl.java:157)\r\n   at com.install4j.runtime.installer.ContextImpl.performAction(ContextImpl.java:1173)\r\n   at com.install4j.runtime.installer.controller.Controller.executeAction(Controller.java:411)\r\n   at com.install4j.runtime.installer.controller.Controller.executeActions(Controller.java:377)\r\n   at com.install4j.runtime.installer.controller.Controller.handleCommand(Controller.java:231)\r\n   at com.install4j.runtime.installer.controller.Controller.start(Controller.java:133)\r\n   at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:61)\r\n   at com.install4j.runtime.installer.Installer.main(Installer.java:46)\r\n   at java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n   at java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n   at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:84)\r\n   at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)\r\n   at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)\r\nIn action \"Check Jira is shut [Run script]\" (screen \"Upgrade Actions [Form]\"), property \"Script\":\r\njava.lang.IllegalArgumentException: port out of range:-1 {noformat}\r\nh3. Workaround\r\n * Backup current server.xml\r\n *  Temporarily set the shutdown port to a valid value\r\nChange:\r\n{code:java}\r\n<Server port=\"-1\" shutdown=\"SHUTDOWN\">\r\n{code}\r\nTo:\r\n{code:java}\r\n<Server port=\"8005\" shutdown=\"SHUTDOWN\">\r\n{code}\r\n8005 is the Tomcat default, but any unused port will work.\r\n\r\n * Run the Jira 11.3.3 installer/upgrade again. The installer should now proceed without the port out of range error.\r\n * After the upgrade completes, we can revert the shutdown port back to -1 for security:\r\n{code:java}\r\n<Server port=\"-1\" shutdown=\"SHUTDOWN\">\r\n{code}\r\n\r\n * Or, leave it as a valid port if you want to avoid this issue in future upgrades (but be aware of the security implications). KB article reference - [Upgrade Fails due to java.lang.IllegalArgumentException: port out of range|https://support.atlassian.com/confluence/kb/upgrade-fails-due-to-javalangillegalargumentexception-port-out-of-range/]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nb6v:","customfield_14734":"1|i4nbd3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4m4uk:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nbcv:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA 11.3.3 (LTS) Windows x64 Installer (install4j) fails to upgrade from old JIRA versions due to IllegalArgumentException","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2155349","self":"https://jira.atlassian.com/rest/api/latest/issue/2155349","key":"JRASERVER-79449","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118404","id":"118404","name":"11.3.13","archived":false,"released":true,"releaseDate":"2026-11-04"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.01,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/113075","id":"113075","description":"","name":"11.1.0","archived":false,"released":true,"releaseDate":"2025-09-24"},{"self":"https://jira.atlassian.com/rest/api/2/version/113275","id":"113275","description":"","name":"11.1.1","archived":false,"released":true,"releaseDate":"2025-10-15"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10125","id":"10125","name":"User Management - Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bpicarelli","name":"bpicarelli","key":"bpicarelli","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bpicarelli&avatarId=5807820","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bpicarelli&avatarId=5807820","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bpicarelli&avatarId=5807820","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bpicarelli&avatarId=5807820"},"displayName":"Benito Picarelli","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bpicarelli","name":"bpicarelli","key":"bpicarelli","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bpicarelli&avatarId=5807820","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bpicarelli&avatarId=5807820","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bpicarelli&avatarId=5807820","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bpicarelli&avatarId=5807820"},"displayName":"Benito Picarelli","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79449/votes","votes":4,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-11-05T08:49:03.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79449/watchers","watchCount":8,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-02T15:18:12.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4q27j:","updated":"2026-11-05T08:49:03.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nCan't find all projects in the Resource selection within the Service Account creation.\r\nh3. Steps to Reproduce\r\n # Have more than 1000 projects in the environment\r\n # Create a Service Account\r\n # On the \"Select resources\" page, search for projects that, alphabetically, go beyond the 1000 limit\r\n\r\nh3. Expected Results\r\n\r\nThe project is found and valid as a search result.\r\nh3. Actual Results\r\n\r\nNo project is returned. When looking at the HAR file, we see that this request is limited to 1000 results:\r\n * Page request with the limit\r\n\r\n{noformat}\r\n/rest/service-accounts/latest/resources?resource-type-id=project&query=&start=0&limit=1000{noformat}\r\nh3. Workaround\r\n\r\nIf you need to associate specific projects to an account, you can create the Service Account through Rest, using the following endpoint:\r\n{quote}{{POST /rest/service-accounts/latest/service-accounts }}{{{  \"displayName\": \"My Service Account\", }}{{ \"scopes\": [\"READ\"],  \"expiryDuration\": 2592000,  \"resourceRestrictions\": [  \\{ \"id\": \"10001\", \"typeId\": \"project\" },  \\{ \"id\": \"10002\", \"typeId\": \"project\" }  ] }}}{quote}\r\nThis will allow you to define the projects, even if the initial search can't find them.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q22f:","customfield_14734":"1|i4q28n:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ovp8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q28f:","customfield_12830":null,"customfield_10401":null,"summary":"Project list within the Service Account created limited to 1000 results","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159073","self":"https://jira.atlassian.com/rest/api/latest/issue/2159073","key":"JRASERVER-79491","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118404","id":"118404","name":"11.3.13","archived":false,"released":true,"releaseDate":"2026-11-04"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nWhen creating an issue,the project select list exceeds the height of the Create Issue pop-up when the create screen has few fields, making it difficult to scroll to and select projects at the bottom of the list.\r\nh3. Steps to Reproduce\r\n # Spin up a Jira instance on version 11.3.10.\r\n # Ensure there are 50 or more projects.\r\n # Configure the create screen to have very few fields (so the project dropdown list extends beyond the visible screen area).\r\n # Open the issue create dialog and attempt to scroll down and select a project near the bottom of the list.\r\n\r\nh3. Expected Results\r\n\r\nThe project select list should be scrollable within the pop-up, allowing all projects to be accessible regardless of how many fields are on the create screen.\r\nh3. Actual Results\r\n\r\nWhen the create screen has few fields, the project select list overflows the screen, making it difficult to scroll to and click projects at the bottom of the list.\r\nh3. Workaround\r\n\r\nAdd more fields to the create screen. This reduces the height of the project list pop-up, making all projects selectable.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qovj:","customfield_14734":"1|i4qp1r:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pii4:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qp1j:","customfield_12830":null,"customfield_10401":null,"summary":"Native Project Picker Dropdown Clipped in Create Dialog","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2160270","self":"https://jira.atlassian.com/rest/api/latest/issue/2160270","key":"JRASERVER-79507","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118404","id":"118404","name":"11.3.13","archived":false,"released":true,"releaseDate":"2026-11-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/118293","id":"118293","name":"10.3.27","archived":false,"released":true}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nBullet/numbered lists copied directly from installed Microsoft Word are no longer pasted into Jira comments as proper lists in the Windows environment. Copying the same from Google Docs works. The issue is observed in Jira 10.3.24, while it works fine with Jira 10.3.23\r\nh3. Steps to Reproduce\r\n * Create a Word document from the installed MS Word on the Windows environment and add the bullets or numbered list below:\r\n ** TEST1\r\n ** TEST2\r\n ** TEST3\r\n ** TEST4\r\n * Now copy and paste the above bullets in the Jira comment section.\r\n\r\nh3. Expected Results\r\n\r\nThe three entries should be inserted as a proper bullet list without requiring manual removal of bullet characters or correction of the spacing.\r\n\r\n!image-2026-08-27-14-02-21-518.png|width=591,height=127!\r\nh3. Actual Results\r\n\r\nThe content is not inserted as a proper Jira bullet list. The bullets are inserted as characters and the spacing is not preserved correctly\r\n\r\n!image-2026-08-27-14-04-33-662.png|width=584,height=156!\r\n\r\n!image-2026-08-27-14-04-46-345.png|width=581,height=205!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qvpj:","customfield_14734":"1|i4qvvr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ppbo:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qvvj:","customfield_12830":null,"customfield_10401":null,"summary":"Bullet list formatting from Microsoft Word is not preserved when pasted into a Jira comment.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161383","self":"https://jira.atlassian.com/rest/api/latest/issue/2161383","key":"JRASERVER-79518","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118404","id":"118404","name":"11.3.13","archived":false,"released":true,"releaseDate":"2026-11-04"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nFollowing the upgrade to Jira 11.3.10, URL custom fields that previously contained {{file://}} links no longer display those values in the Jira UI (. While the data remains intact in the {{customfieldvalue}} database table, the new URL validation layer  treats these existing values as invalid and returns {{null}} to the display layer. This results in a perceived data loss for customers who rely on these fields to reference local or network resources.\r\nh3. Steps to Reproduce\r\n * On a Jira version prior to 11.3.10 (e.g., 11.3.8), create a {*}URL Custom Field{*}.\r\n\r\n * Create an issue and populate the field with a {{file://}} link (e.g., {{{}file:https://server/path/document.pdf{}}}).\r\n\r\n * Upgrade the Jira instance to version {*}11.3.10{*}.\r\n\r\n * View the issue created in Step 2.\r\n\r\nh3. Expected Results\r\n\r\nThe existing {{file://}} value should be displayed in the UI, even if the scheme is now restricted for _new_ inputs.\r\nh3. Actual Results\r\n * The URL field appears completely *blank* in the Issue View.\r\n\r\n * The REST API returns a {{null}} value for the field.\r\n\r\n * CSV and XML exports omit the value.\r\n\r\n * *Note:* A direct database query confirms the data still exists in the {{customfieldvalue}} table.\r\n\r\nh3. Workaround\r\n\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r247:","customfield_14734":"1|i4r2af:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pvqc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r2a7:","customfield_12830":null,"customfield_10401":null,"summary":"URL Custom Fields appear blank in the UI for existing file:// values after upgrading Jira","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2163810","self":"https://jira.atlassian.com/rest/api/latest/issue/2163810","key":"JRASERVER-79547","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118404","id":"118404","name":"11.3.13","archived":false,"released":true,"releaseDate":"2026-11-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/118293","id":"118293","name":"10.3.27","archived":false,"released":true}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nA regression introduced in Jira 10.0.0 causes the *Security Level* of an issue to be automatically updated to the security scheme's default value if a workflow transition fails a validator (e.g., a required field validator). This occurs even though the transition is not completed and the issue's Security Level was previously set to \"None\" (unset). When the transition screen is redisplayed after the validation error, Jira falls back to the default security level instead of maintaining the current \"None\" state.\r\nh3. Steps to Reproduce\r\n # Install Jira Software or Jira Service Management version 10.0.0 or later (11.3.10 as of writing this)\r\n # Create a project and configure an *Issue Security Scheme* with a specific level set as the {*}Default{*}.\r\n\r\n # Create a workflow transition that includes a *Validator* and screen during transition (e.g., \"Field Required\" or \"administration access\" validator).\r\n\r\n # Create an issue and ensure the *Security Level* is set to {*}None{*}.\r\n\r\n # Attempt to perform the transition without filling in the required field to trigger a validator failure.\r\n\r\n # Observe the Security Level field on the redisplayed transition screen.\r\n\r\nh3. Expected Results\r\n\r\nThe transition fails with a validation error, and the *Security Level* remains unchanged as {*}None{*}.\r\nh3. Actual Results\r\n\r\nThe transition fails with a validation error, but the *Security Level* is automatically populated with the *Default Security Level* from the scheme. If the user then fills the required field and completes the transition, the Security Level is updated to the default value without the user's explicit intent.\r\n{noformat}\r\n {noformat}\r\nh3. Workaround\r\n\r\nRemove the *Default Security Level* from the Issue Security Scheme configuration. This ensures that if a transition fails, there is no default value for Jira to fall back to, preserving the \"None\" state.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rftb:","customfield_14734":"1|i4rfzj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4q9fg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rfzb:","customfield_12830":null,"customfield_10401":null,"summary":"Issue Security Level incorrectly resets to the scheme's default value when a workflow transition fails a 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[JRASERVER-79486 |https://jira.atlassian.com/browse/JRASERVER-79486], after upgrading to Jira 11 from Jira 9, \"No Filter/Project selected\" error  may happen when editing Recently Created Chart gadget.\r\nThe above bug has been fixed in 11.3.12.\r\nHowever, it shows filter ID instead of filter name in editing.\r\nThis is difficult for users to understand.\r\n\r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rqsn:","customfield_14734":"1|i4rqyv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qkes:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rqyn:","customfield_12830":null,"customfield_10401":null,"summary":"Filter ID is shown instead of filter name when editing Recently Created Chart gadget after 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Issue Summary\r\n\r\nThe *Two Dimensional Filter Statistics* gadget does not show empty (none) values\r\nIt affects Jira Data Center 11.0.0 and later (symptoms are slightly different in 11.3.10 and later)\r\nh3. Steps to Reproduce\r\n # Create a test project.\r\n # Create a test custom field with the *Checkboxes* type and three options ({*}A{*}, *B* and {*}C{*}), adding it to all the test project’s screens.\r\n # Perform a full re-index.\r\n # Create four issues in the test project, as follows:\r\n ## The first issue should have the test custom field set to {*}A{*}.\r\n ## The second issue should have the test custom field set to {*}B{*}.\r\n ## The third issue should have the test custom field set to {*}C{*}.\r\n ## The fourth issue should have the test custom field left blank (no options selected).\r\n # Create a saved search filter that returns only the four newly created issues (e.g. project = <test project key>).\r\n # Add a *Two Dimensional Filter Statistics* gadget to the Jira dashboard and configure it as follows:\r\n ## *Saved Filter* should be set to the search filter created in step 4.\r\n ## *XAxis* should be set to the test custom field created in step 2.\r\n ## *YAxis* can be set to {*}Assignee{*}, *Status* or some other field.\r\n # If the Jira version is 11.3.10 or later, edit the test issue from step 3.1 and set the test custom field to {*}A + B{*}.\r\n\r\nh3. Expected Results\r\n\r\nThere should be four columns ({*}A{*}, {*}B{*}, *C* and {*}None{*}), and the *Total* column’s value should be the sum of the four columns' values.\r\nh3. Actual Results\r\n\r\nThe *None* column is missing, and the *Total* column’s value does not match the sum of the three displayed columns' values.\r\nh3. Workaround\r\n\r\nNo workaround is available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rrvz:","customfield_14734":"1|i4rs27:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qli4:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rs1z:","customfield_12830":null,"customfield_10401":null,"summary":"Two dimensional filter statistics gadget does not show empty (none) 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suggestion is for {*}JIRA Server{*}. Using {*}JIRA Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-35764].\r\n{panel}\r\nWhen the license is about to expired, there will be a message/warning/announcement appear on the top part of JIRA,it would be better if we have an option to disable the message permanently.\r\nh3. Workaround\r\n\r\n*Please note: This workaround will disable ALL global warnings for every user.*\r\n - Click on ⚙ > System > Announcement Banner and paste this code snippet into the box.\r\n{code:java}\r\n <style type=\"text/css\"> div.aui-message.aui-message-warning.warning {\r\n     display: none;\r\n}\r\n </style>\r\n{code}\r\n\r\n - Choose the visibility level, then click on Set Banner.\r\n - This should completely hide the license warning message along with any other warnings that may arise, {*}therefore it is extremely important that you regularly perform health checks to see if there are any issues that you are not aware of if you choose to make use of this workaround{*}.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxbnxr:","customfield_10651":null,"customfield_14734":"1|hx8lnz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxfe9r:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx9vpj:","customfield_10653":null,"customfield_10401":null,"summary":"Option to disable the license renewal 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Problem Definition\r\nWhen implementing SAML either through JDC or through a vendor plugin, the net result is you have to turn off websudo because you can't get websudo and SAML to work. The effect is you can go straight into administration functions without confirmation that you should. This poses a security risk. \r\n\r\nh3. Suggested Solution\r\nI am requesting an enhancement to allow websudo to work with both your JDC SAML setup as well as to allow websudo to work with other marketplace SAML plugins.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i04p2v:","customfield_10651":null,"customfield_14734":"1|i04p2n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i04o3j:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i04p2f:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to have the Websudo functionality working with SAML / 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Summary\r\n\r\nAn external gadget added on a DC node isn't being picked up by other nodes until a cache flush or restart.\r\nh3. Steps to Reproduce\r\n # Connect directly to a DC node and add an external gadget via the *Manage Gadgets* page (/plugins/servlet/gadgets/admin).\r\n # Connect directly to another DC node and observe that the added gadget doesn't show in the *Gadget Directory* or on the *Manage Gadgets* page.\r\n\r\nh3. Expected Results\r\n\r\nAn added gadget should be visible across nodes.\r\nh3. Actual Results\r\n\r\nThe gadget is only available on the node to which it was added. It appears as though adding a gadget isn't invalidating a cache. Manually flushing caches or restarting nodes resolves the issue.\r\nh3. Workarounds\r\n * Restarting nodes on which the added gadget(s) aren't visible should resolve the issue.\r\n\r\n * Manually flushing caches, one means being via [ScriptRunner|https://scriptrunner.adaptavist.com/5.1.6/jira/builtin-scripts.html#_clear_jira_or_groovy_caches], should resolve the issue.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz0qsn:","customfield_14734":"1|hz0q8v:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hz1567:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz0q8n:","customfield_12830":null,"customfield_10401":null,"summary":"In DC, an external gadget added to one node isn't being picked up on other nodes","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2105125","self":"https://jira.atlassian.com/rest/api/latest/issue/2105125","key":"JRASERVER-79130","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Description\r\n\r\nEnabling the new *com.atlassian.jira.initialwatchers.enabled* dark feature, allows you to add the Watchers field in your Board's Issue Detail View, but, the number of watchers is always zero.\r\nh3. Steps to replicate\r\n\r\n1- Enable the dark feature *com.atlassian.jira.initialwatchers.enabled*\r\n!DarkFeaturePage.png|thumbnail!\r\n\r\n2- Add some watchers  to an issue:\r\n\r\n!image-2025-10-14-12-38-11-409.png|width=474,height=235!\r\n\r\n3- In {*}Board >> Configure >> Issue Details View{*}, add the *Watchers* field under \"People\" section:\r\n\r\n!image-2025-10-14-12-39-58-011.png|width=198,height=193!\r\n\r\n4- Open the same issue from step 2 inside your Board, you should notice that the Watchers field is still showing zero watchers instead of the correct number (3):\r\n\r\n!image-2025-10-14-12-41-59-518.png|width=583,height=344!\r\nh3. Expected behavior\r\n\r\nThe Watchers field should display the correct number of watchers\r\nh3. Actual behavior\r\n\r\nThe Watchers field is not showing any watchers.\r\nh3. Workaround\r\n\r\nN/A","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4hty7:","customfield_14734":"1|i4hu4f:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4gnf8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4hu47:","customfield_12830":null,"customfield_10401":null,"summary":"The watcher field shows zero watchers when viewed in \"Issue Detail View\" of your Board","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"436979","self":"https://jira.atlassian.com/rest/api/latest/issue/436979","key":"JRASERVER-43815","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 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Summary\r\n\r\nAs per the resolution of JRA-18032, when using the JQL automatic completion feature, it should choose to use the cf[#####] form when multiple of the same name custom field exist. This is not happening if the current user only has access to see one of the fields, for example they only have access to projects for which one of the custom fields does not have context. This especially causes problems when the type of custom field is different, causing the JQL to fail if you try to for example use the \"~\" operator because one field is of type text, but the other field is of type \"select list\" which does not support the \"~\" operator.\r\n\r\n\r\nh3. Steps to Reproduce\r\n\r\n# Create Project A\r\n# Create Project B\r\n# Create two custom fields with the same name\r\n# Change one of the custom fields so that it only has context on project B\r\n# Configure separate permissions schemes on Project A and B\r\n# Create a user and change Project B's permissions scheme such that the new user does not have browse access\r\n# While logged in as that user, try to type in JQL in the advanced search, with the custom field name used for both custom fields, notice that only one of the values shows up in the list, but it includes the cf\\[#####\\] form\r\n# Hit enter to select the custom field from the list of one\r\n\r\nh3. Expected Results\r\n\r\n# The cf\\[#####\\] form should be used in the JQL query\r\n\r\nh3. Actual Results\r\n\r\n# The quoted name of the custom field is used in the JQL query, making that query ambiguous\r\n\r\nh3.Workaround\r\n\r\n# Manually type the cf\\[#####\\] form of the custom field\r\n# Use different names for different custom fields","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxt5tb:","customfield_14734":"1|hxsyan:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxvk7r:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxsyaf:","customfield_12830":null,"customfield_10401":null,"summary":"JQL auto-completion does not use custom field ID if two custom field IDs exist with the same name but the current user only can see one of them","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"815738","self":"https://jira.atlassian.com/rest/api/latest/issue/815738","key":"JRASERVER-65571","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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gadgets in Confluence should not prompt users to Login and Approve","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or 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Step to reproduce the issue: \r\n# Install Confluence and JIRA, create the application link by using OAuth with Impersonation.\r\n# Config the \"Assigned to me\" gadget on Confluence and create a page with the gadget. \r\n\r\nh3. Expected behavior \r\nWhen configuring the gadget, it should show the same as the gadget on JIRA without authentication request. \r\n\r\nh3. Actual behaviour\r\nWhen configuring the gadget, the \"Login & Approve\" window popup which requires an authentication against JIRA before we can continue the configuration. \r\n\r\nh3. Business impact\r\nSince the trusted app is deprecated since Application link 5.2 and the actual Oauth system require one token per gadget per user, the user has to go through all gadget to generate the token to grant the access. This is having a huge user experience impact with the instance having 1k+ users as the feedback shared in the ticket https://jira.atlassian.com/browse/CONFSERVER-45189","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyu6cv:","customfield_14734":"1|hyu5lr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hyuocn:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyu5lj:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA gadget did not use the Oauth impersonation protocol ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2048104","self":"https://jira.atlassian.com/rest/api/latest/issue/2048104","key":"JRASERVER-78151","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.12,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB3","batman-frontend-triaged"],"customfield_11433":"9223372036854775807","customfield_10610":12.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/108095","id":"108095","description":"","name":"9.12.8","archived":false,"released":true,"releaseDate":"2024-06-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/108297","id":"108297","description":"","name":"9.12.12","archived":false,"released":true,"releaseDate":"2024-09-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/108916","id":"108916","description":"","name":"9.12.14","archived":false,"released":true,"releaseDate":"2024-10-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/108823","id":"108823","description":"","name":"10.2.1","archived":false,"released":true,"releaseDate":"2024-10-30"}],"customfield_20934":null,"issuelinks":[{"id":"525249","self":"https://jira.atlassian.com/rest/api/2/issueLink/525249","inwardIssue":{"id":"2048885","key":"JRASERVER-78163","self":"https://jira.atlassian.com/rest/api/2/issue/2048885","fields":{"summary":"Attachment option disappears from comment screen while transitioning the issue status ","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10020","name":"Blocker","inward":"is blocked by","outward":"blocks","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10020"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11310","id":"11310","name":"Issue - Attachments","description":"Attachment of files to 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Reda","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9085749201b4","name":"9085749201b4","key":"JIRAUSER5734495","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5734495&avatarId=6737386","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5734495&avatarId=6737386","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5734495&avatarId=6737386","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5734495&avatarId=6737386"},"displayName":"Shereen Reda","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78151/votes","votes":7,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78151/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-10-18T09:23:56.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i48jov:","updated":"2026-11-05T07:54:59.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nAttachment preview is not working when adding attachment in a transition screen or to a comment.\r\n\r\nh3. Steps to Reproduce\r\nUse Case-1\r\n * Created a new project \"{*}P1{*}\"\r\n * Edit the workflow, and add comment section in the transition screen as mentioned in\r\n[this|https://confluence.atlassian.com/jirakb/how-to-add-a-comment-during-a-workflow-transition-and-make-it-mandatory-779160682.html] document.\r\n * Create a new Issue \"{*}Test Issue1{*}\"\r\n * Transition \"{*}Test Issue1{*}\" to in-progress transition and add attachment in the comment.\r\n\r\nUse Case-2\r\n * Create a new project and create a sample task issue.\r\n * Add a new comment in Visual Mode, click on the attachment clip icon, and browse to select and attach an image.\r\n * Notice that the preview of the attached image displays as a grey placeholder, indicating that the image is not loading correctly.\r\n * After submitting the comment with the attachment, the image appears in a broken format within the comment on the issue.\r\n\r\nh3. Expected Results\r\nThe attachment should be uploaded properly and the attachment preview should work  \r\nUse Case -1\r\n!Screenshot 2024-10-18 at 12.20.17.png|width=375,height=285!\r\nUse Case-2\r\n!Screenshot 2024-10-18 at 12.20.32.png|width=376,height=76!\r\n\r\nh3. Actual Results\r\nThe attachment not uploaded properly and the attachment preview didn't work\r\n!image-2024-10-18-12-23-03-368.png|width=375,height=285!\r\n!Screenshot 2024-10-18 at 12.22.46.png|width=376,height=88!\r\n\r\nh3. 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-63317].\n  {panel}\n\nh3. Problem Definition\r\nCurrently JIRA has many System Filters which are shown per project and easily switched between from the sidebar of a project.  As an administrator, I would like specific filters to be shown on a per project basis.\r\n\r\nh3. Suggested Solution\r\nAllow administrators the ability to control which filters are included for each project, including adding my own custom filters shared with this project and to be switchable from the switch filter drop-down menu.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hydyh3:","customfield_10651":null,"customfield_14734":"1|hydwyn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyeuvj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hydwyf:","customfield_10653":null,"customfield_10401":null,"summary":"As an administrator, I would like to customize and add to the System Filters available for each 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not ????","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related 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We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11091","id":"11091","name":"Issue - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":20.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7ee5c68a815f","name":"7ee5c68a815f","key":"jefft","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/5835c320a32f1620ca46f3c7ea921e0e?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/5835c320a32f1620ca46f3c7ea921e0e?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/5835c320a32f1620ca46f3c7ea921e0e?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/5835c320a32f1620ca46f3c7ea921e0e?d=mm&s=32"},"displayName":"Jeff Turner","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"44608","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – *20 March 2018* |borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\n\r\nHi everyone,\r\n\r\nThank you for your interest in this issue.\r\n\r\nWhile this suggestion has gathered significant interest, we're unable to implement all of the suggestions you make. We don't plan to work on this for the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status. \r\n\r\nWe understand this decision will be disappointing to everyone who voted for this issue. While we believe this suggestion would improve the product, after careful review of the most pressing needs of our customers, we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n * Performance and stability improvements\r\n * Archiving projects for improved performance\r\n * Optimising the use of custom fields\r\n * Improving performance of boards\r\n * Improving Jira notifications\r\n * Allowing users to edit shared filters and dashboards\r\n * Mobile app for Jira Server\r\n\r\nMeanwhile, there are free and commercial third-party apps which extend Jira to display the last comment in Issue Navigator. Solutions listed below are available from the Atlassian Marketplace for Server deployments:\r\n * [Utilities for Jira|https://marketplace.atlassian.com/plugins/net.customware.jira.utils.customware-jira-utilities/server/overview] (free)\r\n * [Power Custom Fields|https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.keplercf/server/overview] (free)\r\n * [Comment Toolbox for Jira|https://marketplace.atlassian.com/plugins/com.kostebekteknoloji.plugins.jira.jira-comment-toolbox/server/overview]\r\n * [CCC Last Comment|https://marketplace.atlassian.com/plugins/com.capitalcityconsultants.jira.plugins.customfields.ccc-lastcomment/server/overview]\r\n * [Enhancer Plugin for Jira|https://marketplace.atlassian.com/plugins/plugin.jep/server/overview]\r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\nJira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7ee5c68a815f","name":"7ee5c68a815f","key":"jefft","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/5835c320a32f1620ca46f3c7ea921e0e?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/5835c320a32f1620ca46f3c7ea921e0e?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/5835c320a32f1620ca46f3c7ea921e0e?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/5835c320a32f1620ca46f3c7ea921e0e?d=mm&s=32"},"displayName":"Jeff Turner","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-2734/votes","votes":737,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-2734/watchers","watchCount":377,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2003-11-21T05:26:32.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwa033:","updated":"2026-11-05T07:54:32.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-2734].\r\n  {panel}\r\n\r\n\r\nWhen reviewing large numbers of issues, it would be very useful to see the last comment made in an issue (if any).  This could be displayed in an issue navigator column, allowing it to be exported using the built-in export options.  At a glance, one could review if any issues have been left \"hanging\" (last comment a question).\r\n\r\nIt would be even better if this \"last comment\" field could be queried, eg. \"show me all issues in JIRA 2.6-dev not resolved and not last replied to by Atlassian staff\".","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwhcmf:","customfield_10651":null,"customfield_14734":"1|hwa1br:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwkwjj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg9br:","customfield_10653":null,"customfield_10401":null,"summary":"Display last comment in issue navigator 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[Atlassian]","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"30372","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=astuckey","name":"astuckey","key":"astuckey","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/a61a2ecad5c409e35b5831ae0990ef98?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/a61a2ecad5c409e35b5831ae0990ef98?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/a61a2ecad5c409e35b5831ae0990ef98?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/a61a2ecad5c409e35b5831ae0990ef98?d=mm&s=32"},"displayName":"Adam Stuckey [Atlassian]","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-20075/votes","votes":15,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-20075/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2010-01-05T01:02:35.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwabkv:","updated":"2026-11-05T07:54:18.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-20075].\n  {panel}\n\nActivity stream dies with: An internal server error occurred when requesting resource http://localhost:8080/plugins/servlet/streams?os_authType=basic&maxResults=100.\r\n\r\nSee attached image for screen shot of this error.\r\n\r\nThis appears to be caused by an issue that has CMYK JPEG's attached.\r\n\r\nSome exceptions seen in the logs:\r\n\r\n2010-01-05 11:54:58,142 http-8080-Processor23 ERROR xxxxxx 42895x1184x1 z82x4w http://localhost:8080/plugins/servlet/streams [atlassian.streams.servlet.StreamsActivityServlet] Error getting activity\r\njava.lang.NullPointerException\r\n        at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.getThumbnailedAttachments(JiraSyndEntryFactoryImpl.java:364)\r\n        at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.buildAttachmentHtml(JiraSyndEntryFactoryImpl.java:310)\r\n        at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.buildAttachments(JiraSyndEntryFactoryImpl.java:277)\r\n        at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.buildChanged(JiraSyndEntryFactoryImpl.java:196)\r\n        at com.atlassian.streams.jira.JiraSyndEntryFactoryImpl.getSyndEntries(JiraSyndEntryFactoryImpl.java:118)\r\n        at com.atlassian.streams.jira.JiraStreamsActivityProvider.getActivityFeed(JiraStreamsActivityProvider.java:113)\r\n        at com.atlassian.streams.servlet.StreamsActivityServlet$1.doInTransaction(StreamsActivityServlet.java:118)\r\n        at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)\r\n        at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)\r\n        at sun.reflect.GeneratedMethodAccessor230.invoke(Unknown Source)\r\n        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)\r\n        at java.lang.reflect.Method.invoke(Method.java:597)\r\n        at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)\r\n        at $Proxy229.doInTransaction(Unknown Source)\r\n\r\n\r\nand\r\n\r\n\r\n\r\n2010-01-05 09:16:53,743 http-8080-Processor20 ERROR xxxxxxx 33411x645x1 z82x4w http://localhost:8080/plugins/servlet/streams [core.util.thumbnail.Thumber] Unable to create thumbnail image for id 11849\r\njavax.imageio.IIOException: Unsupported Image Type\r\n        at com.sun.imageio.plugins.jpeg.JPEGImageReader.readInternal(JPEGImageReader.java:922)\r\n        at com.sun.imageio.plugins.jpeg.JPEGImageReader.read(JPEGImageReader.java:897)\r\n        at javax.imageio.ImageIO.read(ImageIO.java:1422)\r\n        at javax.imageio.ImageIO.read(ImageIO.java:1326)\r\n        at com.atlassian.core.util.thumbnail.Thumber.getImage(Thumber.java:281)\r\n        at com.atlassian.core.util.thumbnail.Thumber.createThumbnail(Thumber.java:241)\r\n        at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:215)\r\n        at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:86)\r\n        at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.getThumbnail(DefaultThumbnailManager.java:104)\r\n        at com.atlassian.jira.issue.thumbnail.DefaultThumbnailManager.getThumbnails(DefaultThumbnailManager.java:50)\r\n        at sun.reflect.GeneratedMethodAccessor233.invoke(Unknown Source)\r\n        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)\r\n        at java.lang.reflect.Method.invoke(Method.java:597)\r\n        at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:70)\r\n        at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:28)\r\n        at $Proxy92.getThumbnails(Unknown Source)\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwewzz:","customfield_14734":"1|hwaanz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hwp25b:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hwfxhr:","customfield_12830":null,"customfield_10401":null,"summary":"Activity Stream broken when CMYK JPEG is attached to an issue","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"401131","self":"https://jira.atlassian.com/rest/api/latest/issue/401131","key":"JRASERVER-42122","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server","jw-enterprise","pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":80.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"180657","self":"https://jira.atlassian.com/rest/api/2/issueLink/180657","inwardIssue":{"id":"435352","key":"JRASERVER-43739","self":"https://jira.atlassian.com/rest/api/2/issue/435352","fields":{"summary":"Add a permission for users to be able to access the REST APIs","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"211142","self":"https://jira.atlassian.com/rest/api/2/issueLink/211142","inwardIssue":{"id":"568909","key":"JRASERVER-59679","self":"https://jira.atlassian.com/rest/api/2/issue/568909","fields":{"summary":"Make public rest API's to ask permission questions of JIRA","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"442044","self":"https://jira.atlassian.com/rest/api/2/issueLink/442044","inwardIssue":{"id":"955229","key":"JRASERVER-67068","self":"https://jira.atlassian.com/rest/api/2/issue/955229","fields":{"summary":"As a Jira admin, I would like to disable/restrict REST calls to the instance. ","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"325452","self":"https://jira.atlassian.com/rest/api/2/issueLink/325452","outwardIssue":{"id":"763650","key":"JRACLOUD-42122","self":"https://jira.atlassian.com/rest/api/2/issue/763650","fields":{"summary":"REST API Access Permission","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13170","id":"13170","name":"REST API"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":11.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=aquadrospetry","name":"aquadrospetry","key":"aquadrospetry","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=aquadrospetry&avatarId=2465715","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=aquadrospetry&avatarId=2465715","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=aquadrospetry&avatarId=2465715","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=aquadrospetry&avatarId=2465715"},"displayName":"Andre Quadros Petry","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=aquadrospetry","name":"aquadrospetry","key":"aquadrospetry","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=aquadrospetry&avatarId=2465715","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=aquadrospetry&avatarId=2465715","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=aquadrospetry&avatarId=2465715","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=aquadrospetry&avatarId=2465715"},"displayName":"Andre Quadros Petry","active":false,"timeZone":"America/Sao_Paulo"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-42122/votes","votes":244,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-42122/watchers","watchCount":158,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2015-02-18T21:37:26.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxnj87:","updated":"2026-11-05T07:54:17.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-42122].\n  {panel}\n\nToday any user can access JIRA using REST API, it will only respect the user's permissions to perform any actions in JIRA.\r\n\r\nIt would be great if we can define which users can access JIRA through the REST API, so we can limit the authentication for just a few.\r\n\r\nAnother good option would be define which machines (IPs) can access JIRA through REST API.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxnsrj:","customfield_10651":null,"customfield_14734":"1|hxnj8v:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxql7r:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxnj8n:","customfield_10653":null,"customfield_10401":null,"summary":"REST API Access Permission","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"265145","self":"https://jira.atlassian.com/rest/api/latest/issue/265145","key":"JRASERVER-32029","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"178508","customfield_11435":"178508","customfield_11437":"178244","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":5.02,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"203888","customfield_11434":"178195","customfield_17933":null,"labels":["affects-server","kaap294","slush","support-attention"],"customfield_11433":"186081","customfield_10610":15.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/30596","id":"30596","name":"5.2.7","archived":false,"released":true,"releaseDate":"2013-02-21"},{"self":"https://jira.atlassian.com/rest/api/2/version/31893","id":"31893","name":"5.2.10","archived":false,"released":true,"releaseDate":"2013-04-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/36835","id":"36835","name":"6.1.1","archived":false,"released":true,"releaseDate":"2013-10-15"}],"customfield_20934":null,"issuelinks":[{"id":"119840","self":"https://jira.atlassian.com/rest/api/2/issueLink/119840","inwardIssue":{"id":"310307","key":"CWD-3740","self":"https://jira.atlassian.com/rest/api/2/issue/310307","fields":{"summary":"Directory syncronisation fails due to user's full name contain invalid character ","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10030","name":"Cloners","inward":"was cloned as","outward":"is cloned from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10030"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/23790","id":"23790","name":"User Management - LDAP Integration"},{"self":"https://jira.atlassian.com/rest/api/2/component/10125","id":"10125","name":"User Management - Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":"An\\sinvalid\\sXML\\scharacter\\s.Unicode:\\s.*.\\swas\\sfound\\sin\\sthe\\selement\\scontent\\sof\\sthe\\sdocument","customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=vkharisma","name":"vkharisma","key":"vkharisma","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=vkharisma&avatarId=5770149","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=vkharisma&avatarId=5770149","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=vkharisma&avatarId=5770149","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=vkharisma&avatarId=5770149"},"displayName":"vkharisma","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"198001","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=vkharisma","name":"vkharisma","key":"vkharisma","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=vkharisma&avatarId=5770149","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=vkharisma&avatarId=5770149","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=vkharisma&avatarId=5770149","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=vkharisma&avatarId=5770149"},"displayName":"vkharisma","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-32029/votes","votes":7,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-32029/watchers","watchCount":17,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2013-03-08T14:09:57.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hx1zof:","updated":"2026-11-05T07:54:00.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"When configuring JIRA to act as JIRA User Server, if there is one username or user attribute contain an invalid character, the synchronization fails and no user is retrieved from the user directory. \r\n\r\nSee the following error:\r\n\r\n{code}\r\n2013-02-05 09:36:46,826 QuartzWorker-0 ERROR ServiceRunner     [atlassian.crowd.directory.DbCachingDirectoryPoller] Error occurred while refreshing the cache for directory [ 10001 ].\r\njavax.xml.bind.DataBindingException: javax.xml.bind.UnmarshalException\r\n - with linked exception:\r\n[org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x1a) was found in the element content of the document.]\r\n\tat javax.xml.bind.JAXB.unmarshal(Unknown Source)\r\n\tat com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:317)\r\n\tat com.atlassian.crowd.integration.rest.service.RestCrowdClient.searchUsers(RestCrowdClient.java:494)\r\n\tat com.atlassian.crowd.directory.RemoteCrowdDirectory.searchUsers(RemoteCrowdDirectory.java:284)\r\n\tat com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.findAllRemoteUsers(RemoteDirectoryCacheRefresher.java:41)\r\n\tat com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.synchroniseAllUsers(RemoteDirectoryCacheRefresher.java:60)\r\n\tat com.atlassian.crowd.directory.ldap.cache.AbstractCacheRefresher.synchroniseAll(AbstractCacheRefresher.java:40)\r\n\tat com.atlassian.crowd.directory.ldap.cache.EventTokenChangedCacheRefresher.synchroniseAll(EventTokenChangedCacheRefresher.java:60)\r\n\tat com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:619)\r\n\tat com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:63)\r\n\tat com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:50)\r\n\tat com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJob.execute(DirectoryPollerJob.java:34)\r\n\tat org.quartz.core.JobRunShell.run(JobRunShell.java:195)\r\n\tat com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72)\r\n\tat org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)\r\nCaused by: javax.xml.bind.UnmarshalException\r\n - with linked exception:\r\n[org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x1a) was found in the element content of the document.]\r\n\tat javax.xml.bind.helpers.AbstractUnmarshallerImpl.createUnmarshalException(Unknown Source)\r\n\tat com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.createUnmarshalException(Unknown Source)\r\n\tat com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(Unknown Source)\r\n\tat com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(Unknown Source)\r\n\t... 15 more\r\nCaused by: org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x1a) was found in the element content of the document.\r\n\tat org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source)\r\n\tat org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown Source)\r\n\tat org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)\r\n\tat org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)\r\n\tat org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)\r\n\tat org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)\r\n\tat org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)\r\n\tat org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)\r\n\tat org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)\r\n\tat org.apache.xerces.parsers.XMLParser.parse(Unknown Source)\r\n\tat org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)\r\n\tat org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)\r\n\t... 18 more\r\n{code}\r\n\r\nh4. Steps to reproduce:\r\n\r\nJIRA A - the JIRA that acts as a JIRA User Server\r\nJIRA B - the JIRA that imports the users from JIRA A via Atlassian JIRA Connector\r\n\r\n# open the attached file [^badusername.txt] with notepad++ or similar\r\n# Copy all the content to the clipboard \r\n# Edit one of the users in Jira.\r\n# Paste the contents of the clipboard in the Full Name field\r\n# Click update\r\n# Try to synchronize JIRA B from JIRA A (Error will be thrown in JIRA B)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx5nsf:","customfield_14734":"1|hx1y2f:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxa6zb:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hx39x3:","customfield_12830":null,"customfield_10401":null,"summary":"Directory syncronisation fails due to user's full name contain invalid character ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"615642","self":"https://jira.atlassian.com/rest/api/latest/issue/615642","key":"JRASERVER-61856","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request","security","security-imported"],"customfield_11433":"9223372036854775807","customfield_10610":48.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"246325","self":"https://jira.atlassian.com/rest/api/2/issueLink/246325","outwardIssue":{"id":"46528","key":"JRASERVER-11945","self":"https://jira.atlassian.com/rest/api/2/issue/46528","fields":{"summary":"Ability to add options to a multi user/group picker","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"330088","self":"https://jira.atlassian.com/rest/api/2/issueLink/330088","outwardIssue":{"id":"763785","key":"JRACLOUD-61856","self":"https://jira.atlassian.com/rest/api/2/issue/763785","fields":{"summary":"Limit group picker to filter out desired groups","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"445158","self":"https://jira.atlassian.com/rest/api/2/issueLink/445158","outwardIssue":{"id":"436655","key":"JRASERVER-43800","self":"https://jira.atlassian.com/rest/api/2/issue/436655","fields":{"summary":"Hide groups from Filter Subscription","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"395606","self":"https://jira.atlassian.com/rest/api/2/issueLink/395606","inwardIssue":{"id":"316227","key":"JRASERVER-36833","self":"https://jira.atlassian.com/rest/api/2/issue/316227","fields":{"summary":"Multiselect-able limited user picker","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-68543/watchers","watchCount":25,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2018-12-05T17:06:48.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12832","value":"50%","id":"12832","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hzt06n:","updated":"2026-11-05T07:53:55.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary \r\n\r\nWhile viewing pdf attachment in Chrome, the following stack trace will be shown:\r\n{code}\r\n2018-12-05 10:48:59,943 http-nio-8077-exec-2 ERROR sysadmin 648x1943x1 le8v9o 0:0:0:0:0:0:0:1 /secure/attachment/10004/cat.pdf [c.a.j.web.servlet.ViewAttachmentServlet] Error serving file for path /10004/cat.pdf: com.atlassian.jira.exception.DataAccessException: org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe\r\ncom.atlassian.jira.issue.attachment.AttachmentReadException: com.atlassian.jira.exception.DataAccessException: org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe\r\n\tat com.atlassian.jira.issue.attachment.store.DefaultFileSystemAttachmentStore$3.call(DefaultFileSystemAttachmentStore.java:153)\r\n\tat com.atlassian.util.concurrent.Executors$DefaultSubmitter$CallableRunner.run(Executors.java:62)\r\n\tat com.atlassian.util.concurrent.LimitedExecutor$Runner.run(LimitedExecutor.java:93)\r\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)\r\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)\r\n\tat java.lang.Thread.run(Thread.java:745)\r\nCaused by: com.atlassian.jira.exception.DataAccessException: org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe\r\n\tat com.atlassian.jira.issue.managers.DefaultAttachmentManager$7.get(DefaultAttachmentManager.java:733)\r\n{code}\r\n\r\nh3. Steps to Reproduce \r\n# Upload a PDF file to a Jira issue\r\n# View attachment in Chrome\r\n\r\nh3. Expected Results\r\nNo errors in the log\r\n\r\nh3. Actual Results \r\nError in log\r\n\r\nh3. Notes \r\nDoes not occur in Firefox\r\n\r\nh3.Workaround \r\nUse Firefox","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzt09z:","customfield_14734":"1|hzt07j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hzt1qn:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzt07j:","customfield_12830":null,"customfield_10401":null,"summary":"Error in logs while viewing pdf attachment in Chrome","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"358875","self":"https://jira.atlassian.com/rest/api/latest/issue/358875","key":"JRASERVER-40049","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["Internationalization","translate"],"customfield_11433":"9223372036854775807","customfield_10610":24.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"147759","self":"https://jira.atlassian.com/rest/api/2/issueLink/147759","outwardIssue":{"id":"42944","key":"JRASERVER-11331","self":"https://jira.atlassian.com/rest/api/2/issue/42944","fields":{"summary":"I18n with CustomField","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"324207","self":"https://jira.atlassian.com/rest/api/2/issueLink/324207","outwardIssue":{"id":"770391","key":"JRACLOUD-40049","self":"https://jira.atlassian.com/rest/api/2/issue/770391","fields":{"summary":"Allow translation of custom field options","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11774","description":"We are looking into this suggestion and believe it to be a strong candidate for our roadmap. We will continue investigating and provide a follow-up in a few months time.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Under Consideration","id":"11774","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"211509","self":"https://jira.atlassian.com/rest/api/2/issueLink/211509","outwardIssue":{"id":"25932","key":"JRASERVER-6798","self":"https://jira.atlassian.com/rest/api/2/issue/25932","fields":{"summary":"Allow admins to translate items configurable in the administration section","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11776","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11091","id":"11091","name":"Issue - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":"2019-04-16","customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":5.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=98d8117ed7d4","name":"98d8117ed7d4","key":"helene1","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=helene1&avatarId=5757646","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=helene1&avatarId=5757646","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=helene1&avatarId=5757646","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=helene1&avatarId=5757646"},"displayName":"Helene Lund Engebø","active":true,"timeZone":"Europe/Berlin"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 16 April 2019|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThank you for your interest in this issue.\r\n\r\nWhile this suggestion has gathered significant interest, we're unable to implement all of the suggestions you make. We don't plan to work on this in the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status. \r\n\r\nAfter careful review of the most pressing needs of our customers, we've decided to prioritize other areas of the Jira Server roadmap, some of them including your highly voted suggestions. \r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more about our recent investments in Jira Server and Data Center, please check our two new dashboards containing [Recently resolved issues|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=85597] and [Current work and future plans|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=85890].\r\n\r\nKind regards,\r\nJira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=98d8117ed7d4","name":"98d8117ed7d4","key":"helene1","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=helene1&avatarId=5757646","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=helene1&avatarId=5757646","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=helene1&avatarId=5757646","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=helene1&avatarId=5757646"},"displayName":"Helene Lund 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Beisekov","active":false,"timeZone":"UTC"}],"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-40049/votes","votes":474,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-40049].\n  {panel}\n\nWith Jira 6/JRA-11331, we have the possibility to translate custom fields, which is great. \r\n\r\nBut we are still missing the possibility to translate custom field options. E.g. if you have a custom field of type select list, you can now translate the custom field name, but not the different values in that list. This is a big shortcoming. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxiqe7:","customfield_10651":null,"customfield_14734":"1|hxieev:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxlwif:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxieen:","customfield_10653":null,"customfield_10401":null,"summary":"Allow translation of custom field options","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1279102","self":"https://jira.atlassian.com/rest/api/latest/issue/1279102","key":"JRASERVER-69671","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43422","id":"43422","name":"Project Administration - Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6980fb13a313","name":"6980fb13a313","key":"fakhfouri","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=fakhfouri&avatarId=5838697","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=fakhfouri&avatarId=5838697","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=fakhfouri&avatarId=5838697","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=fakhfouri&avatarId=5838697"},"displayName":"Fakhfouri Vahid","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6980fb13a313","name":"6980fb13a313","key":"fakhfouri","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=fakhfouri&avatarId=5838697","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=fakhfouri&avatarId=5838697","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=fakhfouri&avatarId=5838697","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=fakhfouri&avatarId=5838697"},"displayName":"Fakhfouri Vahid","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69671/votes","votes":174,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69671/watchers","watchCount":54,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2019-07-24T15:42:48.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i0ntcf:","updated":"2026-11-05T07:53:48.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"As a project manager, I would like to have the possibility to show multiple projects on a roadmap. This gives me the possibility to consider their progress and releases and dependencies together with their priorities at the same time.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i0nta7:","customfield_10651":null,"customfield_14734":"1|i0ntdj:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i0nqvz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i0ntdb:","customfield_10653":null,"customfield_10401":null,"summary":"Cross-project and Multi-project Roadmaps","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875077","self":"https://jira.atlassian.com/rest/api/latest/issue/1875077","key":"JRASERVER-73836","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.2,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy24q3"],"customfield_11433":"9223372036854775807","customfield_10610":23.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/99495","id":"99495","description":"","name":"8.20.8","archived":false,"released":true,"releaseDate":"2022-04-20"}],"customfield_20934":null,"issuelinks":[{"id":"466520","self":"https://jira.atlassian.com/rest/api/2/issueLink/466520","outwardIssue":{"id":"1823515","key":"JRASERVER-72963","self":"https://jira.atlassian.com/rest/api/2/issue/1823515","fields":{"summary":"Logs of usage of RequestCache without context from the com.atlassian.jira.cache.request.RequestCacheRecorderImpl package in the logs","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10301","name":"Split","inward":"was split into","outward":"was split from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10301"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/46110","id":"46110","name":"Data Center - 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Issue Summary\r\n\r\n{{PluginSuppliedSupportHealthCheck}} uses {{RequestCache}} outside of a context.\r\n\r\nSee JRASERVER-72963#comment-3059444 for more details.\r\n\r\n*(i) Note* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n{noformat}\r\nInvalid use of RequestCache by thread: HealthCheck:thread.Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtil for details. This message will be logged once per thread. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.\r\njava.lang.Throwable\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:32)\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:25)\r\n    at com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:47)\r\n    at com.atlassian.jira.transaction.RequestLocalTransactionRunnableQueueFactoryImpl.getRunnablesQueue(RequestLocalTransactionRunnableQueueFactoryImpl.java:21)\r\n    at com.atlassian.jira.transaction.TransactionSupportImpl.begin(TransactionSupportImpl.java:30)\r\n    at com.atlassian.jira.transaction.Txn.begin(Txn.java:17)\r\n    at com.atlassian.jira.database.DatabaseAccessorImpl.runInManagedTransaction(DatabaseAccessorImpl.java:128)\r\n...\r\n    at com.atlassian.troubleshooting.jira.healthcheck.JiraDatabaseService.runInConnection(JiraDatabaseService.java:37)\r\n    at com.atlassian.troubleshooting.healthcheck.checks.datacenter.database.clustered.aws.aurora.AmazonAuroraDCOnlyCheck.check(AmazonAuroraDCOnlyCheck.java:57)\r\n    at com.atlassian.troubleshooting.healthcheck.impl.PluginSuppliedSupportHealthCheck.check(PluginSuppliedSupportHealthCheck.java:66)\r\n...{noformat}\r\nh3. Workaround\r\n\r\nNo workaround is required. This message will be logged only once for this thread.\r\n\r\nIt is advised not to turn off logging for {{RequestCacheRecorderImpl}} to avoid losing insight into this problem.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g42f:","customfield_14734":"1|i3g48v:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3f99j:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g48n:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: HealthCheck:thread (PluginSuppliedSupportHealthCheck)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875083","self":"https://jira.atlassian.com/rest/api/latest/issue/1875083","key":"JRASERVER-73842","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.2,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["j9lts","whl-fy24q3","whl-fy24q4","whl-fy25q1"],"customfield_11433":"9223372036854775807","customfield_10610":38.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/99495","id":"99495","description":"","name":"8.20.8","archived":false,"released":true,"releaseDate":"2022-04-20"}],"customfield_20934":null,"issuelinks":[{"id":"466527","self":"https://jira.atlassian.com/rest/api/2/issueLink/466527","outwardIssue":{"id":"1823515","key":"JRASERVER-72963","self":"https://jira.atlassian.com/rest/api/2/issue/1823515","fields":{"summary":"Logs of usage of RequestCache without context from the com.atlassian.jira.cache.request.RequestCacheRecorderImpl package in the logs","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10301","name":"Split","inward":"was split into","outward":"was split from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10301"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/46110","id":"46110","name":"Data Center - Other"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":9.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73842/votes","votes":50,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73842/watchers","watchCount":39,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-05-24T22:58:18.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3g493:","updated":"2026-11-05T07:28:35.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\n{{JiraPluginJavaConfig}} uses {{RequestCache}} outside of a context.\r\n\r\nSee [JRASERVER-72963#comment-3059444|https://jira.atlassian.com/browse/JRASERVER-72963?focusedCommentId=3059444&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3059444] for more details.\r\n\r\n*(i) Note* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\n\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n{noformat}\r\nInvalid use of RequestCache by thread: ThreadPoolAsyncTaskExecutor::Thread.Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtil for details. This message will be logged once per thread. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.\r\njava.lang.Throwable\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:32)\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:25)\r\n    at com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:93)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.getDarkFeatures(DefaultFeatureManager.java:176)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.isEnabled(DefaultFeatureManager.java:103)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.isEnabled(DefaultFeatureManager.java:116)\r\n...\r\n    at com.atlassian.business.insights.jira.config.JiraPluginJavaConfig.lambda$datasetV2$0(JiraPluginJavaConfig.java:451)\r\n    at com.atlassian.business.insights.jira.dataset.JiraDatasetV2.isEnabled(JiraDatasetV2.java:64)\r\n    at com.atlassian.business.insights.core.dataset.DefaultDatasetProvider.isDatasetEnabled(DefaultDatasetProvider.java:67)\r\n...\r\n    at com.atlassian.business.insights.core.dataset.DefaultDatasetProvider.filterEnabledDatasets(DefaultDatasetProvider.java:56)\r\n    at com.atlassian.business.insights.core.dataset.DefaultDatasetProvider.getAllDatasets(DefaultDatasetProvider.java:42)\r\n    at com.atlassian.business.insights.core.dataset.DefaultDatasetProvider.getDefaultDataset(DefaultDatasetProvider.java:28)\r\n    at com.atlassian.business.insights.core.dataset.DefaultDatasetProvider.<init>(DefaultDatasetProvider.java:22)\r\n    at com.atlassian.business.insights.jira.config.JiraPluginJavaConfig.exportDatasetProvider(JiraPluginJavaConfig.java:418)\r\n    at com.atlassian.business.insights.jira.config.JiraPluginJavaConfig$$EnhancerBySpringCGLIB$$e568f1f7.CGLIB$exportDatasetProvider$9(<generated>)\r\n    at com.atlassian.business.insights.jira.config.JiraPluginJavaConfig$$EnhancerBySpringCGLIB$$e568f1f7$$FastClassBySpringCGLIB$$3593ee84.invoke(<generated>)\r\n...\r\n    at com.atlassian.business.insights.jira.config.JiraPluginJavaConfig$$EnhancerBySpringCGLIB$$e568f1f7.exportDatasetProvider(<generated>)\r\n...{noformat}\r\nh3. Workaround\r\n\r\nNo workaround is required. This message will be logged only once for this thread.\r\n\r\nIt is advised not to turn off logging for {{RequestCacheRecorderImpl}} to avoid losing insight into this problem.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g43z:","customfield_14734":"1|i3g4af:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3f9b3:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g4a7:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: ThreadPoolAsyncTaskExecutor::Thread (JiraPluginJavaConfig)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1685245","self":"https://jira.atlassian.com/rest/api/latest/issue/1685245","key":"JRASERVER-71850","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":15.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"530382","self":"https://jira.atlassian.com/rest/api/2/issueLink/530382","outwardIssue":{"id":"2065122","key":"JRASERVER-78588","self":"https://jira.atlassian.com/rest/api/2/issue/2065122","fields":{"summary":"Allow Global Admins to Enable \"Never Expire\" Personal Access Tokens for Specific Users or Tokens","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/62495","id":"62495","name":"Personal Access Tokens"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":9.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=pszczepanik","name":"pszczepanik","key":"pszczepanik","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=pszczepanik&avatarId=5791628","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=pszczepanik&avatarId=5791628","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=pszczepanik&avatarId=5791628","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=pszczepanik&avatarId=5791628"},"displayName":"Szczepan","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=pszczepanik","name":"pszczepanik","key":"pszczepanik","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=pszczepanik&avatarId=5791628","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=pszczepanik&avatarId=5791628","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=pszczepanik&avatarId=5791628","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=pszczepanik&avatarId=5791628"},"displayName":"Szczepan","active":false,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71850/votes","votes":93,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71850/watchers","watchCount":76,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2020-11-25T12:10:57.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i2kn1z:","updated":"2026-11-05T07:28:28.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"*Expected Results*\r\nA user should be able to restrict permissions of the token while generating it. For example allow the user to generate a token which:\r\n* is read-write,\r\n* is read-only,\r\nor going further:\r\n* token which has permissions for a specific project (e.g. fetching issues of the project, creating a ticket in the project, etc),\r\n\r\n*Actual Results*\r\nCurrently all generated tokens have the exact set of permissions as the user has.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2kmwn:","customfield_10651":null,"customfield_14734":"1|i2kn33:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2k6ov:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2kn2v:","customfield_10653":null,"customfield_10401":null,"summary":"Fine grained permissions for Personal Access 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more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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Heinzer","active":false,"timeZone":"America/Chicago"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-66870/votes","votes":192,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-66870/watchers","watchCount":122,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2018-03-01T16:57:10.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hzb17z:","updated":"2026-11-05T07:28:24.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Definition\r\nCurrently you can not select a text field type for use in the statistic type of the pie chart.   However fields of type such as labels, versions, and select fields are all able to be used here.\r\n\r\n\r\nh3. Suggested Solution\r\nIt would be helpful if we could use a text field in the same way we use a select field for this statistic type.\r\n\r\n\r\nh3. Why this is important\r\nIn many instances of Jira, data has already been created in a field type of text, but then this data cannot be used to show pie chart data.  Converting this data into a select field is rather tedious to accomplish in Jira.  It would be helpful if the gadget could simply use those field types instead. \r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzb1sn:","customfield_10651":null,"customfield_14734":"1|hzb18v:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzba8f:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzb18v:","customfield_10653":null,"customfield_10401":null,"summary":"Allow custom fields of type \"Text Field\" to be used as the Statistic Type for the \"Pie Chart\" and the \"Two dimensional filter\" gadgets","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"26466","self":"https://jira.atlassian.com/rest/api/latest/issue/26466","key":"JRASERVER-7020","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"1018","customfield_11435":"1024","customfield_11437":"1141","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"37916","customfield_11434":"928","customfield_17933":null,"labels":["admin-productivity","affects-cloud","affects-server","jw-core","project-level-administration","sic","sic-templates"],"customfield_11433":"34300","customfield_10610":168.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"366190","self":"https://jira.atlassian.com/rest/api/2/issueLink/366190","inwardIssue":{"id":"965293","key":"JRASERVER-67231","self":"https://jira.atlassian.com/rest/api/2/issue/965293","fields":{"summary":"Allow 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This suggestion is considered a potential addition to our longer-term roadmap. We'll typically review this request in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nWhen creating new project you can select either a project type depending on which Jira applications you have installed or *Create with shared configuration* to select an existing project and to use that project's schemes. Using this capability may be applicable in some use cases described in comments. When you're sharing schemes, any change to the scheme will affect all the projects using that scheme. You can read more about creating new project in Jira Server [documentation|https://confluence.atlassian.com/adminjiraserver/defining-a-project-938847066.html#Definingaproject-createCreatingaproject].\r\n\r\nIf creating projects with shared configuration is not sufficient, you may consider commercial third party apps available from the Atlassian marketplace, which may be useful in your context.\r\n * [Configuration Manager for Jira|https://marketplace.atlassian.com/plugins/com.botronsoft.jira.configurationmanager]\r\n * [Delegated Project Creator for Jira|https://marketplace.atlassian.com/plugins/com.wittified.jira.project-creator/server/overview]\r\n * [Gaia for Jira - Project Template Manager|https://marketplace.atlassian.com/plugins/ca.nuum.gaia]\r\n * [Project Configurator for Jira|https://marketplace.atlassian.com/plugins/com.awnaba.projectconfigurator.projectconfigurator]\r\n\r\nFor the nearest future we've decided to prioritize other areas of the Jira Server roadmap, including several of highly-voted suggestions from you:\r\n * Further performance and stability improvements\r\n * Email notifications template editor available from the UI JRASERVER-7266\r\n * Jira email notifications batching JRASERVER-1369\r\n * Mobile app for Jira Server JRASERVER-46149\r\n * Improved filter and dashboard management by Jira administrators JRASERVER-15900 and JRASERVER-41269 \r\n * Adding the \"updated-by\" JQL search query JRASERVER-1973\r\n * Support for 4 byte characters in MySQL connection JRASERVER-36135\r\n\r\nIn the recent Jira Server releases we have also shipped some highly-voted features and improvements, including:\r\n * Filters and dashboards collaborative editing\r\n * Selectable delimiters in CSV export \r\n * Microsoft SQL Server 2016 support \r\n * iPv6 support\r\n * Faster Kanban boards\r\n * Refreshed projects and custom fields management pages in the admin's section \r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how you suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\n\r\nJira Server Product 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-10077].\n  {panel}\n\n\r\nWhile implementing jira.permission.* attributes in 3.6, it became apparent that the permissions code would need some refactoring before we could implement 'jira.permission.subtasks.create'. So a hacky alternative, \"jira.issue.subtasks-creatable\" was left in the code. Unfortunately this cannot be edited through the workflow editor, being an internal (jira.*) property.  We should finish the refactoring and implement the proper jira.permission.subtasks.create attribute.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwg9j3:","customfield_10651":null,"customfield_14734":"1|hwa5nb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hws52v:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwe9x3:","customfield_10653":null,"customfield_10401":null,"summary":"Refactor permissions code to get rid of 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Issue Summary\r\nA project is created with multiple issue types. For one issue type, the Component/s, Affects Version/s and Fix Version/s fields are not required. For another issue type, these System Fields are required. If you create an issue of the first type where the System Fields values are *not required*, and then use the bulk operation to move it to the second issue type (staying within the same project), the following behavior is seen:\r\n\r\n\r\nThis is reproducible on Data Center: yes\r\n\r\nh3. Steps to Reproduce\r\n# Create a Project with SCRUM sample data, this will contain multiple Issue types\r\n# Let's pick the following Issue types with the following rules:\r\n#* Story, System fields Component/s, Affects Version/s and Fix Version/s are *not be required*\r\n#* Bug, System fields Component/s, Affects Version/s and Fix Version/s are *required*\r\n\r\nFor this:\r\n# Create a Field Configuration (FC) and Field Configuration Scheme(FCS) to make the System fields Component/s, Affects Version/s and Fix Version/s *required* for the Issue Type *Bug*.\r\n# Let the Default FC  for the rest of Issue Types (i.e.: Story, Task, Subtask) where the System fields Component/s, Affects Version/s and Fix Version/s are *not required*.\r\n# Edit the new FCS and Associate the Issue Type *Bug* with the new FC where the system fields are *required* and let the default FC for all the unmapped Issue Types (i.e.: Story, Task, Subtask)\r\n# Go to the Project settings, on the *Fields* section go to *Actions* > *use a different scheme* and select the new CFS. Here you will see again the new CF and the Default CF as follows:\r\n !image-2023-08-21-13-31-05-324.png|thumbnail! \r\n# Create Two Issues of type Story without Component/s, Affects Version/s and Fix Version/s.\r\n#* Make sure these System Custom Fields are present in your project screens.\r\n# Try to move the previous two Issues you created from Story to Bug. You won’t be able to move it, as you can not select a new Component, Fix Version nor Affects Version:\r\n !image-2023-08-21-13-33-54-148.png|thumbnail! \r\n\r\nh3. Expected Results\r\nYou should be able to select a new Component, Fix Version nor Affects Version and move the Issues.\r\n\r\nh3. Actual Results\r\nThe Retain checkbox is ticked and grayed out, so it means the bulk actions will retain current values. Since the System fields Component/s, Affects Version/s and Fix Version/s are *required* for Issue Type *Bug*, it won't be possible to move:\r\n !image-2023-08-21-13-37-11-778.png|thumbnail! \r\n\r\n*Findings*:\r\n* If you create a Story Issue Type without subtasks and you move it to Bug, it will use the method *secure/MoveIssue.jspa* and will let you choose values for the System Fields.\r\n* If you create a Story Issue Type with subtasks, it will use the method *secure/views/bulkedit/BulkMigrateSetFields!default.jspa* and it will not let you choose the value for the system fields because the Retain is checked and greyed out.\r\n* If you create two different stories without subtask, but you select both Issues and move them in bulk to Bug, it will also use the method *secure/views/bulkedit/BulkMigrateSetFields!default.jspa* and it will not let you choose the value for the system fields because the Retain is checked and greyed out.\r\n\r\nh3. 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-20138].\r\n{panel}\r\nRemoving system fields such as affected/fixed version in the view issue screen does not take effect. The only method to remove those field right now is by hiding it in the field configuration, which is inconvenient as it might be required for some workflow steps.\r\n\r\nWorkaround:\r\nhttps://confluence.atlassian.com/jirakb/how-to-hide-elements-in-jira-using-css-or-javascript-958774526.html","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwewon:","customfield_10651":null,"customfield_14734":"1|hwakjb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwq59z:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwfzyv:","customfield_10653":null,"customfield_10401":null,"summary":"Removing system fields from the view issue screen.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"535291","self":"https://jira.atlassian.com/rest/api/latest/issue/535291","key":"JRASERVER-47167","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 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product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data 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Summary\r\nStrange and Confusing INFO messages about Custom Field contexts are thrown in JIRA logs, when you try to perform bulk change, if search filter is performed by specific project or issue type that a custom field's context is restricted to.\r\n\r\nh3. Steps to Reproduce\r\n# Create any custom field with a restricted context e.g. to specific project or issue types\r\n# Try to perform a bulk change with filter set to this specific project or issue type\r\n# Select from Issue Navigator Tools menu > Bulk Change > Choose Issues: select all Issues > Next > choose operation: select 'Edit Issues' > Next\r\n# No need to actually confirm the Bulk Change\r\n\r\nh3. Expected Results\r\nThere should be no INFO about missing configuration in the logs\r\n\r\nh3. Actual Results\r\nINFO such as the following are thrown in JIRA logs, regarding custom fields that are restricted to the project or issue type in the search, right after selecting Edit Issues and clicking the next button.\r\n{code}\r\n2015-11-23 03:52:38,997 http-bio-8641-exec-6 INFO admin 232x1185x1 1cvxex3 127.0.0.1 /secure/views/bulkedit/BulkEditDetails.jspa [jira.issue.fields.CustomFieldImpl] No relevant config found for Story Points for the issue null\r\n2015-11-23 03:52:39,010 http-bio-8641-exec-6 INFO admin 232x1185x1 1cvxex3 127.0.0.1 /secure/views/bulkedit/BulkEditDetails.jspa [jira.issue.fields.CustomFieldImpl] No relevant config found for myCustomfield for the issue null\r\n{code}\r\n\r\nh3. Notes\r\n# This is more of an aesthetic bug actually - just a harmless INFO message, has no consequence whatsoever on the bulk change, which would still go on to execute successfully.\r\n# Modifying custom field contexts to global causes this weird INFOs to disappear.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy03fj:","customfield_14734":"1|hxzyj3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hy1tlr:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxzyiv:","customfield_12830":null,"customfield_10401":null,"summary":"No relevant conf found for Custom Field for the issue null - INFO logged during bulk-change operation","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"672930","self":"https://jira.atlassian.com/rest/api/latest/issue/672930","key":"JRASERVER-64868","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":11.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"332056","self":"https://jira.atlassian.com/rest/api/2/issueLink/332056","outwardIssue":{"id":"770164","key":"JRACLOUD-64868","self":"https://jira.atlassian.com/rest/api/2/issue/770164","fields":{"summary":"Make 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"248631","self":"https://jira.atlassian.com/rest/api/2/issueLink/248631","outwardIssue":{"id":"200800","key":"JRASERVER-29717","self":"https://jira.atlassian.com/rest/api/2/issue/200800","fields":{"summary":"As a user, I would like to be able to use a wildcard on fields like components, versions, assignees, etc 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to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"248633","self":"https://jira.atlassian.com/rest/api/2/issueLink/248633","outwardIssue":{"id":"97679","key":"JRASERVER-19775","self":"https://jira.atlassian.com/rest/api/2/issue/97679","fields":{"summary":"Allow ~ Operator for fixVersion field","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To 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Using {*}JIRA Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-64868].\r\n{panel}\r\nThere should be the possibility to allow JQL requests for versions.\r\n\r\nTherefore, why not just consider versions as parent issues? 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Problem Definition\r\nJIRA webhooks currently have no way of guaranteeing delivery, thus, integrity between changes made in JIRA and updates to a remote system are very hard to reconcile in the case of momentary failure or outage at the remote endpoint. See https://jira.atlassian.com/browse/JRASERVER-29856\r\n\r\nh3. Suggested Solution\r\n* Provide a convenient log in JIRA webhook administration that records basic information about webhook POSTs and their status (failure/success), not necessarily detailed contents. So that admins can filter out failed messages easily.\r\n * Ensure there is a job that automatically cleans or trims this record - say every 30 days or so to avoid blowing up the database from it.\r\n* It may also be a neat feature to allow this webhook logs to be queried by an API, so that users are able to automate fetching of missed issue updates for changes whose webhooks POSTs had failed to deliver, after the remote system has recovered","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzqlr3:","customfield_10651":null,"customfield_14734":"1|hzqlmv:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzqo3j:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzqlmv:","customfield_10653":null,"customfield_10401":null,"summary":"As an admin I would like to be able to track JIRA webhooks delivery success or failure from the UI","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159748","self":"https://jira.atlassian.com/rest/api/latest/issue/2159748","key":"JRASERVER-79501","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":9.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/3","description":"The development team is currently working on this issue.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/inprogress.png","name":"In Progress","id":"3","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55593","id":"55593","name":"Custom fields","description":"Issues related to custom fields, except the ones related to indexing and searching; for those use ‘Custom Field Indexing’"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":"2026-10-04","customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":12.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=0c6a3d9a44f1","name":"0c6a3d9a44f1","key":"JIRAUSER10061216","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10061216&avatarId=11226945","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10061216&avatarId=11226945","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10061216&avatarId=11226945","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10061216&avatarId=11226945"},"displayName":"Tushar Thakur","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=0c6a3d9a44f1","name":"0c6a3d9a44f1","key":"JIRAUSER10061216","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10061216&avatarId=11226945","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10061216&avatarId=11226945","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10061216&avatarId=11226945","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10061216&avatarId=11226945"},"displayName":"Tushar Thakur","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79501/votes","votes":9,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79501/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-08-20T09:04:01.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qsjz:","updated":"2026-11-05T07:27:26.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nCustom URL fields containing \"{{{}notes://\"{}}} protocols appear empty in the Issue View.\r\n\r\nWe have verified in the DB, the values are present correctly. However, the respective field values are not showing after upgrade. Also, if they try to add the field manually into an issue, it fails with \"{{{}Not a valid URL\"{}}} error.\r\nh3. Steps to Reproduce\r\n * Upgrade to 10.3.24 or Install Jira 10.3.24. Behaviour is same in both scenarios.\r\n\r\n * In case of upgrade custom URL field should be carried over. However, on a fresh installation, create a Custom Field of type {*}URL Field{*}.\r\n\r\n * In case of upgrade, the issue in which the field was associated - the field does not shows up when viewing issue after upgrade.\r\n\r\n * Observe that the field is hidden/empty in the Issue View. (in case of upgrade scenario where the field was there in previous version).\r\n\r\n * Try to add the field to an issue screen and enter a value using the protocol: {{{}notes://SERVER/DATABASE/VIEW/DOCUMENT{}}}.\r\n\r\n * Adding this field newly into an issue also throws an error {{{}Not a valid URL{}}}.\r\n\r\n * Check {{atlassian-jira.log}} to see the {{WARN}} message: {{{}Not a valid URL{}}}.\r\n\r\nh3. Expected Results\r\n\r\nThe field should be carried over and allow {{notes://}}\r\nh3. Actual Results\r\n\r\nThe field is hidden/empty and cannot be added to issue screen.\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\n2026-08-13 07:51:04,552+0200 http-nio-8080-exec-2 WARN fkrause 471x1630570x1 1ujhs9l 172.16.223.128,192.168.150.201 /rest/api/latest/issue/IAP-3087 [c.a.j.i.customfields.impl.AbstractSingleFieldType] Issue IAP-3087 has an invalid value 'notes://svdominonb.nb.deg.local/412565DA0054053B/A39D98CF5938EEA08525668D004CA96F/C72D5BC9B36B0514C1257CC30046C6EF' stored in the field 'Detailkonzept'. Not a valid URL2026-08-13 07:51:23,568+0200 http-nio-8080-exec-8 WARN fliebscher 471x1632440x6 1q2sng3 192.168.31.86,192.168.150.201 /rest/api/latest/issue/IAP-3087 [c.a.j.i.customfields.impl.AbstractSingleFieldType] Issue IAP-3087 has an invalid value 'notes://svdominonb.nb.deg.local/412565DA0054053B/A39D98CF5938EEA08525668D004CA96F/C72D5BC9B36B0514C1257CC30046C6EF' stored in the field 'Detailkonzept'. Not a valid URL {noformat}\r\nh3. Workaround\r\n\r\nConverting the field type to \"{{{}textfield\"{}}} via SQL resolves the issue.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qsev:","customfield_10651":null,"customfield_14734":"1|i4qsl3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4pm10:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4qskv:","customfield_10653":null,"customfield_10401":null,"summary":"Custom URL fields containing notes://  protocols appear empty in the Issue View. Adding a field results in \"Not a valid URL\".","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"673984","self":"https://jira.atlassian.com/rest/api/latest/issue/673984","key":"JRASERVER-64934","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":24.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"506282","self":"https://jira.atlassian.com/rest/api/2/issueLink/506282","outwardIssue":{"id":"1992234","key":"JRASERVER-76745","self":"https://jira.atlassian.com/rest/api/2/issue/1992234","fields":{"summary":"Missing 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-64934/watchers","watchCount":133,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2017-03-24T14:35:41.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hyhmsv:","updated":"2026-11-05T07:27:20.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-64934].\n  {panel}\n\nh3. Problem Definition\r\nCurrently, as explained under Split Issue Backlog in [Using your Scrum backlog|https://confluence.atlassian.com/jirasoftwarecloud/using-your-scrum-backlog-764478062.html]: \r\n{quote}\r\nThe new issue will have most of the same details stored in the original issue, including priority, component, label, etc.\r\nThe issue details that won't be copied over include work log, comments, issue history, issue links, etc — though the original issue will be linked to the new issue.\r\n{quote}\r\n\r\nh3. Suggested Solution\r\nThe customer would like to have a copy of the custom field as well\r\n\r\n \r\nh3. Workaround \r\n-\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyhnxr:","customfield_10651":null,"customfield_14734":"1|hyhmtr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyicsn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hyhmtj:","customfield_10653":null,"customfield_10401":null,"summary":"Save the custom field details when using Split issue feature in Backlog ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2056686","self":"https://jira.atlassian.com/rest/api/latest/issue/2056686","key":"JRASERVER-78328","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.04,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB3"],"customfield_11433":"9223372036854775807","customfield_10610":15.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/102402","id":"102402","description":"","name":"9.4.0","archived":false,"released":true,"releaseDate":"2022-11-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/105807","id":"105807","description":"","name":"9.12.0","archived":false,"released":true,"releaseDate":"2023-10-10"},{"self":"https://jira.atlassian.com/rest/api/2/version/109301","id":"109301","description":"","name":"10.3.0","archived":false,"released":true,"releaseDate":"2024-12-05"}],"customfield_20934":null,"issuelinks":[{"id":"527196","self":"https://jira.atlassian.com/rest/api/2/issueLink/527196","inwardIssue":{"id":"1372363","key":"JRASERVER-69928","self":"https://jira.atlassian.com/rest/api/2/issue/1372363","fields":{"summary":"Copying an workflow in new browser tab causes error 500","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10260","id":"10260","name":"Administration - Workflows"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":"IllegalStateException: There are more than one workflows associated with '.+?' in the database!","customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":9.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1353e2e9fd2f","name":"1353e2e9fd2f","key":"JIRAUSER7409096","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7409096&avatarId=8496351","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7409096&avatarId=8496351","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7409096&avatarId=8496351","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7409096&avatarId=8496351"},"displayName":"Benjamin S","active":true,"timeZone":"America/Los_Angeles"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1353e2e9fd2f","name":"1353e2e9fd2f","key":"JIRAUSER7409096","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7409096&avatarId=8496351","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7409096&avatarId=8496351","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7409096&avatarId=8496351","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7409096&avatarId=8496351"},"displayName":"Benjamin S","active":true,"timeZone":"America/Los_Angeles"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78328/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78328/watchers","watchCount":6,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-12-11T00:37:19.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4a07b:","updated":"2026-11-05T07:27:11.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nUnder specific conditions, simultaneously migrating workflow schemes can result in duplicate workflows. Since workflows are identified by name, this corrupts workflow UI elements.\r\n\r\nh3. Steps to Reproduce\r\n\r\nThis isn't reliably reproducible, as it involves a race condition. Atlassian Support suspects that a delay with the \"{{INSERT INTO jiraworkflows}}\" database operation increases the likelihood of occurrence.\\*\r\n\r\n # Create two projects with a shared workflow scheme.\r\n # Duplicate the workflow scheme and workflow.\r\n # Assign the duplicate workflow to the duplicate workflow scheme.\r\n # Edit the active workflow (create a draft).\r\n # In two tabs, begin migrating both projects to the duplicate workflow scheme (navigate to {{SelectProjectWorkflowSchemeStep2!default.jspa}}).\r\n # Click *associate* in rapid succession.\r\n # Introduce a delay\\* in the first project's draft workflow backup process.\r\n\r\n_\\* See internal note for developer reproduction instructions._\r\n\r\nh3. Expected Results\r\n\r\nOnly a single \"_Copy of_ XYZ\" workflow is produced. No errors or unexpected UI behaviors occur.\r\n\r\nh3. Actual Results\r\n\r\nTwo workflows are produced:\r\n\r\n{code:sql}\r\nSELECT id, workflowname FROM jiraworkflows WHERE workflowname = 'Copy of HR: Project Management Workflow';\r\n{code}\r\n\r\n|| id || workflowname ||\r\n| 10100 | Copy of HR: Project Management Workflow |\r\n| 10101 | Copy of HR: Project Management Workflow |\r\n\r\nThe following exception gets thrown in the {{atlassian-jira.log}} when accessing ⚙️ (gear icon) > *Issues* > *Workflows*.\r\n\r\n{code}\r\n2024-12-10 16:00:00,000-0800 http-nio-8080-exec-1 ERROR charlie 1x1x1 abcdef 0:0:0:0:0:0:0:1 /secure/admin/workflows/ListWorkflows.jspa [webwork.util.ValueStack] query=\"activeWorkflows\" {[id=\"activeWorkflows\" type=\"8\" values=\"\"]}\r\njava.lang.reflect.InvocationTargetException\r\n\t[...]\r\n\tat webwork.util.ValueStack.findValue(ValueStack.java:216)\r\n\tat webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62)\r\n\tat webwork.view.taglib.IteratorTag.doStartTag(IteratorTag.java:71)\r\n\tat jsp.secure.admin.views.workflow.listworkflows_jsp._jspService(listworkflows_jsp.java:328)\r\n\t[...]\r\nCaused by: com.atlassian.cache.CacheException: java.lang.IllegalStateException: There are more than one workflows associated with 'Copy of HR: Project Management Workflow' in the database!\r\n\tat com.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:112)\r\n\tat com.atlassian.cache.impl.metrics.InstrumentedCache.get(InstrumentedCache.java:72)\r\n\tat com.atlassian.jira.cache.stats.CacheWithStats.get(CacheWithStats.java:46)\r\n\tat com.atlassian.jira.workflow.CachingWorkflowDescriptorStore.getWorkflow(CachingWorkflowDescriptorStore.java:64)\r\n\tat com.atlassian.jira.workflow.JiraWorkflowFactory.getWorkflow(JiraWorkflowFactory.java:33)\r\n\tat com.opensymphony.workflow.config.DefaultConfiguration.getWorkflow(DefaultConfiguration.java:89)\r\n\tat com.atlassian.jira.workflow.OSWorkflowManager.getWorkflow(OSWorkflowManager.java:189)\r\n\tat com.atlassian.jira.workflow.OSWorkflowManager.getWorkflows(OSWorkflowManager.java:121)\r\n\tat com.atlassian.jira.web.action.admin.workflow.ListWorkflows.getWorkflows(ListWorkflows.java:123)\r\n\tat com.atlassian.jira.web.action.admin.workflow.ListWorkflows.getActiveWorkflows(ListWorkflows.java:129)\r\n\t[...]\r\nCaused by: java.lang.IllegalStateException: There are more than one workflows associated with 'Copy of HR: Project Management Workflow' in the database!\r\n\tat com.atlassian.jira.workflow.OfBizWorkflowDescriptorStore.getWorkflowDescriptorGV(OfBizWorkflowDescriptorStore.java:124)\r\n\tat com.atlassian.jira.workflow.OfBizWorkflowDescriptorStore.getWorkflow(OfBizWorkflowDescriptorStore.java:41)\r\n\tat com.atlassian.jira.workflow.CachingWorkflowDescriptorStore.loadWorkflowDescriptor(CachingWorkflowDescriptorStore.java:108)\r\n\tat com.atlassian.cache.ehcache.wrapper.ValueProcessorAtlassianCacheLoaderDecorator.load(ValueProcessorAtlassianCacheLoaderDecorator.java:26)\r\n\tat com.atlassian.cache.ehcache.LoadingCache.getFromLoader(LoadingCache.java:174)\r\n\t[...]\r\n{code}\r\n\r\nThis breaks several pages, including the *Workflows* admin page, workflow editor/designer, and project settings > *Workflows* page.\r\n\r\n!list-workflows.png|width=500!\r\n\r\n!workflow-designer.png|width=500!\r\n\r\n!project-settings-workflows.png|width=500!\r\n\r\nh3. Workaround\r\n\r\nRemove the duplicate workflow from the database using its ID. Using the example above, the duplicate workflow ID is 10101. Therefore, we'd remove that with:\r\n\r\n{code:sql}\r\nDELETE FROM jiraworkflows WHERE id = 10101;\r\n{code}\r\n\r\nFrom testing, this cleared the problem immediately. However, it may be necessary to flush associated caches to force the cluster to reload workflow descriptors from the database.\r\n\r\nh4. Option 1\r\n\r\nCold restart the Jira cluster.\r\n\r\nh4. Option 2\r\n\r\nExecute the following in the [ScriptRunner|https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?hosting=datacenter&tab=overview] console:\r\n\r\n{code:groovy}\r\nimport com.atlassian.jira.component.ComponentAccessor\r\nimport com.atlassian.jira.workflow.CachingWorkflowDescriptorStore\r\nimport com.atlassian.jira.workflow.WorkflowSchemeManager\r\n\r\nfinal WorkflowSchemeManager workflowSchemeManager = ComponentAccessor.getWorkflowSchemeManager()\r\nworkflowSchemeManager.clearWorkflowCache()\r\n\r\nfinal CachingWorkflowDescriptorStore cachingWorkflowDescriptorStore = ComponentAccessor.getComponent(CachingWorkflowDescriptorStore.class)\r\ncachingWorkflowDescriptorStore.onClearCache(null)\r\n{code}\r\n\r\nTo prevent this issue from happening, we can add a DB constraint. Depending on the race condition, this may cause an error in the UI, but avoids the problem in the database:\r\n{code:sql}\r\nALTER TABLE jiraworkflows\r\nADD CONSTRAINT uniqueworkflowname UNIQUE (workflowname);\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4a027:","customfield_14734":"1|i4a08f:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i48tp8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4a087:","customfield_12830":null,"customfield_10401":null,"summary":"Migrating workflow scheme creates duplicate workflows","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"16539","self":"https://jira.atlassian.com/rest/api/latest/issue/16539","key":"JRASERVER-3160","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"593","customfield_11435":"599","customfield_11437":"784","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"38129","customfield_11434":"525","customfield_17933":null,"labels":["affects-cloud","affects-server","jw-platform","pse-request"],"customfield_11433":"36452","customfield_10610":94.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"156715","self":"https://jira.atlassian.com/rest/api/2/issueLink/156715","inwardIssue":{"id":"242240","key":"JRASERVER-30483","self":"https://jira.atlassian.com/rest/api/2/issue/242240","fields":{"summary":"Able to configure multiple email address per user","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"16042","self":"https://jira.atlassian.com/rest/api/2/issueLink/16042","inwardIssue":{"id":"30964","key":"JRASERVER-8435","self":"https://jira.atlassian.com/rest/api/2/issue/30964","fields":{"summary":"Support multiple email address per user","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"18915","self":"https://jira.atlassian.com/rest/api/2/issueLink/18915","inwardIssue":{"id":"38441","key":"JRASERVER-10429","self":"https://jira.atlassian.com/rest/api/2/issue/38441","fields":{"summary":"Multiple e-mail addresses of the same user and automatic issue / comment creation","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"26594","self":"https://jira.atlassian.com/rest/api/2/issueLink/26594","inwardIssue":{"id":"58472","key":"JRASERVER-13651","self":"https://jira.atlassian.com/rest/api/2/issue/58472","fields":{"summary":"several emails per user","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or 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We appreciate the benefits of such requests, but don't plan to work on this for the foreseeable future.\r\n\r\nThis suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nKind regards,\r\n\r\nJira Server Product Management\r\n\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=3b1ae0ec93c9","name":"3b1ae0ec93c9","key":"nickminutello","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/73b95c987d0c1df4841de6118bd806ea?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/73b95c987d0c1df4841de6118bd806ea?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/73b95c987d0c1df4841de6118bd806ea?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/73b95c987d0c1df4841de6118bd806ea?d=mm&s=32"},"displayName":"Nick Minutello","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-3160/votes","votes":585,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-3160/watchers","watchCount":307,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2004-02-16T22:40:56.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwa0db:","updated":"2026-11-05T07:26:51.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? 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Issue Summary\r\n\r\n{{ActivityProviderWithAnalytics}} uses {{RequestCache}} outside of a context.\r\n\r\nSee [JRASERVER-72963#comment-3059444|https://jira.atlassian.com/browse/JRASERVER-72963?focusedCommentId=3059444&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3059444] for more details.\r\n\r\n*(i) Note* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\n\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n{noformat}\r\nInvalid use of RequestCache by thread: StreamsCompletionService::thread.Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtil for details. This message will be logged once per thread. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.\r\njava.lang.Throwable\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:32)\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:25)\r\n    at com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:47)\r\n    at com.atlassian.jira.security.groups.RequestCachingGroupManager.isUserInGroup(RequestCachingGroupManager.java:96)\r\n    at com.atlassian.jira.security.groups.RequestCachingGroupManager.isUserInGroup(RequestCachingGroupManager.java:105)\r\n    at com.atlassian.jira.application.DefaultApplicationRoleManager.lambda$userHasRole$21(DefaultApplicationRoleManager.java:869)\r\n...\r\n    at com.atlassian.jira.application.DefaultApplicationRoleManager.userHasRole(DefaultApplicationRoleManager.java:869)\r\n    at com.atlassian.jira.application.DefaultApplicationRoleManager.lambda$getRolesForUser$11(DefaultApplicationRoleManager.java:447)\r\n...\r\n    at com.atlassian.jira.application.DefaultApplicationRoleManager.getRolesForUser(DefaultApplicationRoleManager.java:447)\r\n...\r\n    at com.atlassian.analytics.client.extractor.JiraPropertyExtractor.getApplicationAccess(JiraPropertyExtractor.java:209)\r\n    at com.atlassian.analytics.client.serialize.EventSerializer$1.<init>(EventSerializer.java:86)\r\n    at com.atlassian.analytics.client.serialize.EventSerializer.toAnalyticsEvent(EventSerializer.java:68)\r\n    at com.atlassian.analytics.client.listener.ProductEventListener.processEventWithTiming(ProductEventListener.java:112)\r\n    at com.atlassian.analytics.client.listener.ProductEventListener.processEvent(ProductEventListener.java:90)\r\n    at com.atlassian.analytics.client.listener.JiraEventListener.onEvent(JiraEventListener.java:52)\r\n...\r\n    at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)\r\n    at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)\r\n    at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85)\r\n    at com.atlassian.event.internal.LockFreeEventPublisher$Publisher.dispatch(LockFreeEventPublisher.java:220)\r\n    at com.atlassian.event.internal.LockFreeEventPublisher.publish(LockFreeEventPublisher.java:96)\r\n...\r\n    at com.atlassian.streams.internal.ActivityProviderWithAnalytics$1.call(ActivityProviderWithAnalytics.java:48)\r\n    at com.atlassian.streams.internal.ActivityProviderWithAnalytics$1.call(ActivityProviderWithAnalytics.java:33)\r\n    at com.atlassian.streams.internal.feed.builder.ToFeedCallable$1.call(ToFeedCallable.java:55)\r\n    at com.atlassian.streams.internal.feed.builder.ToFeedCallable$1.call(ToFeedCallable.java:52)\r\n...\r\n    at com.atlassian.sal.core.executor.ThreadLocalDelegateRunnable.run(ThreadLocalDelegateRunnable.java:34)\r\n...{noformat}\r\nh3. Workaround\r\n\r\nNo workaround is required. This message will be logged only once for this thread.\r\n\r\nIt is advised not to turn off logging for {{RequestCacheRecorderImpl}} to avoid losing insight into this problem.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g43j:","customfield_14734":"1|i3g49z:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3f9an:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g49r:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: StreamsCompletionService::thread (ActivityProviderWithAnalytics)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"622034","self":"https://jira.atlassian.com/rest/api/latest/issue/622034","key":"JRASERVER-62196","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-cloud","affects-server","excel","export","filter"],"customfield_11433":"9223372036854775807","customfield_10610":18.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"330332","self":"https://jira.atlassian.com/rest/api/2/issueLink/330332","outwardIssue":{"id":"755937","key":"JRACLOUD-62196","self":"https://jira.atlassian.com/rest/api/2/issue/755937","fields":{"summary":"Filter result Excel(XLS) export is not usable anymore, need XLSX format support","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43391","id":"43391","name":"Navigation - Filters"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":4.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=462fb527a114","name":"462fb527a114","key":"hajdu.nora11594780309","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hajdu.nora11594780309&avatarId=8244735","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hajdu.nora11594780309&avatarId=8244735","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hajdu.nora11594780309&avatarId=8244735","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hajdu.nora11594780309&avatarId=8244735"},"displayName":"hajdunora115","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=462fb527a114","name":"462fb527a114","key":"hajdu.nora11594780309","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hajdu.nora11594780309&avatarId=8244735","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hajdu.nora11594780309&avatarId=8244735","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hajdu.nora11594780309&avatarId=8244735","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hajdu.nora11594780309&avatarId=8244735"},"displayName":"hajdunora115","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-62196/votes","votes":65,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-62196/watchers","watchCount":34,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2016-08-10T09:36:51.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hya0f3:","updated":"2026-11-05T07:26:39.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-62196].\n  {panel}\n\nI have a relatively new version of MS Office (2012).\r\nI have windows 7.\r\n\r\nI need to export Jira filter result to use it in Excel readable version.\r\nI can not open xls exported from filters.\r\n\r\nPlease add xlsx format or suggest some other solution as I can not export filter results now.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hya2fz:","customfield_10651":null,"customfield_14734":"1|hya0fz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyb51b:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hya0fr:","customfield_10653":null,"customfield_10401":null,"summary":"Filter result Excel(XLS) export is not usable anymore, need XLSX format 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Issue Summary\r\n\r\nCannot delete or edit oAuth2 SMTP Mail Server when underlying Application Link is deleted.\r\nh3. Steps to Reproduce\r\n # Install Confluence\r\n # Setup an outgoing Application Link with oAuth2 to Gmail \r\n # Setup a SMTP Mail server using oAuth2 - Authorize and Save\r\n # Send a test email to make sure SMTP server is working with the oAuth2 credentials\r\n # Delete the outgoing Application Link\r\n # Create a new outgoing Application Link with oAuth2 to Gmail\r\n # Attempt to edit or delete the *oAuth2 SMTP Mail Server*\r\n\r\nh3. Expected Results\r\n # Editing the *oAuth2 SMTP Mail Server* and Auth’ing against the new oAuth2 app link should save the new token\r\n # Alternatively, deleting the entire *oAuth2 SMTP Mail Server* should delete the Mail Server entry\r\n\r\nh3. Actual Results\r\n # Editing the *oAuth2 SMTP Mail Server* with the *new oAuth2 app* link authorizes with the new App Link  !https://pf-reactions-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/check-128px.png|height=20! \r\n ** However, once saved and re-editing the *oAuth2 SMTP Mail Server* still shows as Unknown (meaning it didn’t save the new token)  !https://pf-reactions-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/cross-128px.png|height=20!\r\n # Deleting the *oAuth2 SMTP Mail Server* fails to delete the entry  !https://pf-reactions-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/cross-128px.png|height=20!\r\n ** The backend *atlassian-confluence.log* doesn’t show an error for the delete but upon loading the Mail Server page, it will show the following error:\r\n{code:java}\r\n2026-09-14 14:29:47,856 WARN [https-jsse-nio2-8443-exec-16 url: /c10213/rest/troubleshooting/1.0/check/admin; user: admin] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:\\n ->[PluginReadWriteTx]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #420974217) -- url: /c10213/rest/troubleshooting/1.0/check/admin | userName: admin | referer: https://******.au:8443/c10213/admin/mail/viewmailservers.action | traceId: 84e5bf921ecd01dd 2026-09-14 14:29:47,859 ERROR [https-jsse-nio2-8443-exec-16 url: /c10213/rest/troubleshooting/1.0/check/admin; user: admin] [v2.api.model.ExceptionConverter] convertServiceException No status code found for exception, converting to internal server error. Log referral number: 73e83643-c025-45d4-af93-6cfd11dae588 -- url: /c10213/rest/troubleshooting/1.0/check/admin | userName: admin | referer: https://*****.au:8443/c10213/admin/mail/viewmailservers.action | traceId: 84e5bf921ecd01dd org.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-only at org.springframework.transaction.support.AbstractPlatformTransactionManager.processRollback(AbstractPlatformTransactionManager.java:938) at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:754) at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:152) at com.atlassian.sal.spring.component.SpringHostContextAccessor.doInTransaction(SpringHostContextAccessor.java:70) at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:18) .. at com.atlassian.activeobjects.internal.SalTransactionManager.inTransaction(SalTransactionManager.java:45) at com.atlassian.activeobjects.internal.AbstractLoggingTransactionManager.doInTransaction(AbstractLoggingTransactionManager.java:27) at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.executeInTransaction(EntityManagedActiveObjects.java:227) at com.atlassian.activeobjects.osgi.ActiveObjectsDelegate.executeInTransaction(ActiveObjectsDelegate.java:327) .. at com.atlassian.activeobjects.tx.TransactionalProxy.executeInTransaction(TransactionalProxy.java:45) at com.atlassian.activeobjects.tx.TransactionalProxy.invokeInTransaction(TransactionalProxy.java:38) at com.atlassian.activeobjects.tx.TransactionalProxy.invoke(TransactionalProxy.java:30) at jdk.proxy221/jdk.proxy221.$Proxy3239.getStatusesForUserNotifications(Unknown Source) at com.atlassian.troubleshooting.healthcheck.rest.HealthCheckResource.getStatusesForUser(HealthCheckResource.java:101) .. {code}\r\n ** Similarly, the backend *atlassian-confluence-outgoing.log* shows on the Load Mail Server screen:\r\n{code:java}\r\n2026-09-14 14:29:47,843 WARN [https-jsse-nio2-8443-exec-16 url: /c10213/rest/troubleshooting/1.0/check/admin; user: admin] [atlassian.confluence.mail.ConfluenceMailServerManager] setAuthContextIfNeeded Failed to get oAuth configuration for mail server SMTP Server. 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104465/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-16T03:45:38.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r667:","updated":"2026-11-05T05:15:17.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen Confluence is [configured to use OpenSearch as search engine|https://confluence.atlassian.com/doc/configuring-opensearch-for-confluence-1387594125.html] instead of using the local Lucene, the final serialised OpenSearch document size to be sent to OpenSearch ({{{}*/_bulk*{}}} endpoint) may exceed the {{http.max_content_length}} limit.\r\nResulting in OpenSearch rejecting with {{{}*413 Request Entity Too Large*{}}}.\r\nh3. Steps to Reproduce\r\n\r\nEnvironment: this is tested in Confluence 10.2.14, but should impact any Confluence versions that support OpenSearch released before the creation of this ticket.\r\n # Configure Confluence to use OpenSearch as search engine\r\n # Enable the logging package below as *DEBUG* level:\r\n ** {{com.atlassian.confluence.plugins.opensearch.bulk}}\r\n # Upload an attachment large enough to produce final serialised OpenSearch document to be *above 100MB*\r\n ** this is because {{http.max_content_length}} often default to {{100mb}} (with some services such as AWS may have [different limit depending on instance type|https://docs.aws.amazon.com/opensearch-service/latest/developerguide/limits.html#network-limits])\r\n\r\nh3. Expected Results\r\n\r\nAs OpenSearch is an external service where the {{http.max_content_length}} can be vastly different depending on the hosting environment, Confluence should allow admins to configure the maximum payload to be sent to OpenSearch.\r\nh3. Actual Results\r\n\r\nConfluence admin is not able to precisely control the limit of payload size to be sent to OpenSearch. When an Index Document goes beyond the OpenSearch limit, the logs below will be observed:\r\n{code:java|title=atlassian-confluence-index.log}\r\n2026-09-10 01:14:03,488 WARN [Indexer: 1] [confluence.internal.index.DefaultBatchIndexer] tryIndex Error getting document from searchable\r\norg.opensearch.client.transport.httpclient5.ResponseException: method [POST], host [https://<OpenSearch_URL>], URI [/_bulk], status line [HTTP/1.1 413 Request Entity Too Large]\r\n{code}\r\n{code:java|title=atlassian-confluence.log}\r\n2026-09-10 01:14:03,174 INFO [Indexer: 1] [plugins.opensearch.bulk.MaxRamBulkOperationBuffer] flush Flushing bulk operation (max RAM reached), size (MB): 198.939\r\n2026-09-10 01:14:03,488 WARN [Indexer: 1] [plugins.opensearch.spring.OpenSearchRetryRegistryConfig] lambda$onEntryAdded$4 Operation bulk, 0 attempts, ignored error\r\norg.opensearch.client.transport.httpclient5.ResponseException: method [POST], host [https://<OpenSearch_URL>], URI [/_bulk], status line [HTTP/1.1 413 Request Entity Too Large]\r\n\tat org.opensearch.client.transport.httpclient5.ApacheHttpClient5Transport.extractAndWrapCause(ApacheHttpClient5Transport.java:1147)\r\n\tat org.opensearch.client.transport.httpclient5.ApacheHttpClient5Transport.performRequest(ApacheHttpClient5Transport.java:160)\r\n...\r\nCaused by: org.opensearch.client.transport.httpclient5.ResponseException: method [POST], host [https://<OpenSearch_URL>], URI [/_bulk], status line [HTTP/1.1 413 Request Entity Too Large]\r\n\tat org.opensearch.client.transport.httpclient5.ApacheHttpClient5Transport.convertResponse(ApacheHttpClient5Transport.java:322)\r\n\tat org.opensearch.client.transport.httpclient5.ApacheHttpClient5Transport.access$400(ApacheHttpClient5Transport.java:107)\r\n\tat org.opensearch.client.transport.httpclient5.ApacheHttpClient5Transport$1.completed(ApacheHttpClient5Transport.java:231)\r\n...\r\n{code}\r\nh3. Extra Information\r\n * Index Rebuild and Large Attachment is used as a sample logs above, but this behavior is not limited to these conbination, but also include other content types as well as incremental indexing.\r\n * The original attachment size, the extracted text size, and the final serialised OpenSearch document size are distinctively different.\r\n ** The {{atlassian.indexing.attachment.maxsize}} can be used to limit the size where Confluence would extract for the attachments, but this bug is related to the *final serialised OpenSearch document size* instead\r\n ** Read more about [How attachments are indexed|https://confluence.atlassian.com/doc/configuring-attachment-size-150040.html#ConfiguringAttachmentSize-Howattachmentsareindexed]\r\n\r\nh3. Workaround\r\n\r\nConfluence 9.2.26 and later, and 10.2.21 (unrelease) and later, provide a dark feature that applies both a document-count limit and a RAM buffer limit during incremental indexing.\r\n # Log in to Confluence as a System Administrator.\r\n # Go to {{{}<CONFLUENCE_BASE_URL>/admin/darkfeatures.action{}}}.\r\n # In the *Site Dark Features* field, enter {{{}confluence.opensearch.incremental.bulk.ram.buffer.enable{}}}.\r\n # Select {*}Submit{*}.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r613:","customfield_14734":"1|i4r67b:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qo8g:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r673:","customfield_12830":null,"summary":"OpenSearch bulk indexing payload can exceed the configured http.max_content_length limit","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not Needed","id":"14236","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2166099","self":"https://jira.atlassian.com/rest/api/latest/issue/2166099","key":"CONFSERVER-104523","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["JPNS-REVIEWED","internal-kickoff"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/104098","id":"104098","description":"","name":"8.2.0","archived":false,"released":true,"releaseDate":"2023-03-29"},{"self":"https://jira.atlassian.com/rest/api/2/version/116493","id":"116493","description":"","name":"10.2.11","archived":false,"released":true,"releaseDate":"2026-05-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9af32a41284c","name":"9af32a41284c","key":"JIRAUSER7679312","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7679312&avatarId=8776216","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7679312&avatarId=8776216","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7679312&avatarId=8776216","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7679312&avatarId=8776216"},"displayName":"Jake Lyell","active":true,"timeZone":"Australia/Sydney"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. 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Issue Summary\r\nWhen users are deleted from a group on the external directory server, the deletion isn't logged to the audit log on syncing to Confluence.\r\nThe event was logged on Confluence 8.1 and before, but not logged on 8.2 and after.\r\n\r\nh3. Steps to Reproduce\r\n1. Setup Confluence (8.2+) with an external directory server, with 5 minutes sync interval\r\n2. On the directory server, do the following\r\n - Create a user \"user1\"\r\n - Create a group \"group1\"\r\n - Add \"user1\" to \"group1\"\r\n\r\n3. Wait for the directory sync\r\n4. Confirm the \"user1\" is in \"group1\" on Confluence\r\n5. On the directory server, delete the \"user\" from \"group1\"\r\n6. Wait for the directory sync\r\n7. Confirm the \"user1\" is not in \"group1\" on Confluence\r\n8. Check if the deletion event is logged to the audit log\r\n\r\nh3. Expected Results\r\nUser deletion from the group is logged to the audit log.\r\n\r\nh3. Actual Results\r\nUser deletion from the group wasn't logged to the audit log.\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4runr:","customfield_14734":"1|i4rutz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p5yj:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rutr:","customfield_12830":null,"summary":"External-directory group membership removals are not recorded in the audit log after synchronization","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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the name of the filter. \r\n\r\nHowever, Filter search for filters with underscore/dash returns no results, and the related bug [JRASERVER-67927 -  Filter search for filters with underscore character causes to return no results|https://jira.atlassian.com/browse/JRASERVER-67927] was closed as \"won't fix\" with the following note:\r\n{quote}\r\nWhile this issue has gathered significant interest, we're unable to implement it. Since version 8.0.0, Jira follows a [Unicode standard annex UAX#29|http://unicode.org/reports/tr29/#Word_Boundaries] with regards to word boundaries. As per the standard, the underscore character (_) is not considered as a word boundary, which results in the behavior described by this issue.\r\n\r\nBecause splitting words with underscores would mean creating our own standard, we don't plan to work on this for the foreseeable future. Instead, we encourage you to use characters other than the underscore, e.g. a dash (_-_) or space, as a workaround.\r\n{quote}\r\n\r\nh3. Suggestion\r\nWhen the user is creating a filter, we would like to have a validation that would warn the user to not use the underscore character on the name of the filter. \r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3lsun:","customfield_10651":null,"customfield_14734":"1|i3lt13:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3krro:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i3lt0v:","customfield_10653":null,"customfield_10401":null,"summary":"Validate the name of Filters to avoid the usage of underscore character","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1996917","self":"https://jira.atlassian.com/rest/api/latest/issue/1996917","key":"JRASERVER-77033","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55598","id":"55598","name":"Filters & Dashboards - 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The current functionality only provides three options.\r\n\r\n- Group\r\n- Project\r\n- Any logged-in user\r\n\r\nHowever, For the edit permission, you have the option to choose a specific user.\r\n\r\n- Group\r\n- Project\r\n- User\r\n\r\nSo, it would be helpful if the option for \"User\" could be provided under viewer permission.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i409hr:","customfield_10651":null,"customfield_14734":"1|i409nz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3z2vw:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i409nr:","customfield_10653":null,"customfield_10401":null,"summary":"Allow adding a specific user as a filter 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if there was an option to deactivate users through Jira, even if they are coming from an LDAP directory.\r\n\r\nAn example use case, which isn't covered by revoking application access, is if I want to disable a Service Desk customer when the application is configured to allow access from everyone in Jira's user base.\r\n\r\nCurrently, the only way to cover that scenario is by making changes to Active Directory - like the user membership - and filtering out users not matching a user object filter.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz56mv:","customfield_10651":null,"customfield_14734":"1|hz563b:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hz5j7j:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hz5633:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to deactivate LDAP users through Jira's user 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Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43424","id":"43424","name":"System Administration - Priorities"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":29.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=imazuki","name":"imazuki","key":"imazuki","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=imazuki&avatarId=4032279","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=imazuki&avatarId=4032279","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=imazuki&avatarId=4032279","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=imazuki&avatarId=4032279"},"displayName":"Irfan Mazli Mazuki","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 27 May 2019|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nIn the latest update, we shared that we’ll consider this suggestion for our longer term roadmap. Meanwhile, we've resolved JRASERVER-67811 which should help in cases when you’d like to assign a priority scheme to a large number of projects.\r\n\r\nBy reviewing comments on this suggestion and context from the support cases, we have decided to provide an MVP solution, which will help you instantly with editing the default priority scheme and help us validate the longer term approach. *Please note that this procedure is not part of the Jira’s intended functionality, and the information is provided as-is.*\r\n\r\nIn Jira Server 8.2, released last week, you can enable the labs feature of default priority scheme editing.\r\n\r\nHere are the steps to edit the default priority scheme:\r\n # Enable the dark feature flag jira.priorities.per.project.edit.default.enabled by following these [instructions|https://confluence.atlassian.com/jirakb/enable-dark-feature-in-jira-959286331.html].\r\n # Go to 'View priority schemes' screen.\r\n # Click the ‘Edit’ link next to the default priority scheme which will provide options available for non-default priority schemes.\r\n\r\nYou can remove some of the priorities from the default scheme and keep them in the newly created schemes. If you have issues using the removed priorities, the priority will be marked as not available in the issue view and users will be able to change it manually.\r\n\r\nPlease share your feedback on this solution so that we can make better decisions when solving the underlying problem. You can leave a comment here or reach out to me directly at kderenda(at)atlassian.com. \r\n\r\nJira Server 8.2 is available for download [here|https://pl.atlassian.com/software/jira/download]. To read about other capabilities we added in Jira Software 8.2, have a look at our [release notes|https://confluence.atlassian.com/jirasoftware/jira-software-8-2-x-release-notes-968676271.html].\r\n\r\nKatarzyna Derenda\r\n Product Manager, Jira Server\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=imazuki","name":"imazuki","key":"imazuki","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=imazuki&avatarId=4032279","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=imazuki&avatarId=4032279","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=imazuki&avatarId=4032279","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=imazuki&avatarId=4032279"},"displayName":"Irfan Mazli Mazuki","active":false,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-66660/votes","votes":374,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-66660/watchers","watchCount":233,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2018-01-22T14:52:13.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hz8cbj:","updated":"2026-11-05T04:05:55.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Definition\r\nWhen new priority is created, it will automatically be added into the default priority scheme. This will be an issue when the default priority scheme has been used by many projects and users do not want the new priority scheme to be included in those projects. \r\n\r\nh3. Suggested Solution\r\nIt will be useful to have the ability to edit the default priority scheme and remove the newly created priority. \r\n\r\nAlternatively, removing the auto-adding of newly created priority scheme may be useful too.\r\n\r\nh3. Workaround \r\n# Create a new priority scheme\r\n# Add all the priorities of the initial default priority scheme\r\n# Associate all the affected projects with the scheme\r\n\r\n(i) Need to actively associate new projects with this scheme","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz8cqv:","customfield_10651":null,"customfield_14734":"1|hz8ccf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hz8na7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hz8ccf:","customfield_10653":null,"customfield_10401":null,"summary":"Provide the ability to edit the default priority scheme","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1834118","self":"https://jira.atlassian.com/rest/api/latest/issue/1834118","key":"JRASERVER-73028","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Summary\r\n\r\nPortfolio plan taking time when the plan has a configuration to list any  *custom field* of type {*}label{*}. \r\n\r\n\r\nh3. How to Replicate\r\n- Create a plan and configure the plan to list any custom field with a type label\r\n\r\nh3. Observation \r\n- Plan mare server call for loading the page. One the call for loading the labels is \"/rest/jpo/1.0/labels\"\r\n- This takes more time 10-13 sec for instance of huge size (7M issues )\r\n- This is because Jira searches through all issues on the instance to which projects the current user has access to\r\n\r\nh3. Suggestion \r\n- It would be great, if we search only for the issues on the project where the plan is configured  ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i39fhz:","customfield_14734":"1|i39fof:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i38pmv:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i39fo7:","customfield_12830":null,"customfield_10401":null,"summary":"Portfolio plan load performance is impacted when a custom filed of type label  is used in configuration. ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2060392","self":"https://jira.atlassian.com/rest/api/latest/issue/2060392","key":"JRASERVER-78397","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.12,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB3"],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/109304","id":"109304","description":"","name":"9.12.15","archived":false,"released":true,"releaseDate":"2024-11-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/110307","id":"110307","description":"","name":"10.3.2","archived":false,"released":true,"releaseDate":"2025-02-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/115307","id":"115307","name":"10.3.19","archived":false,"released":true,"releaseDate":"2026-04-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55593","id":"55593","name":"Custom fields","description":"Issues related to custom fields, except the ones related to indexing and searching; 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Issue Summary\r\n\r\nIf the Custom field with a default value set is enabled for Project A, when creating a linked issue from Project B, the default value isn’t set to the Custom Field.\r\nThis is reproducible on the Jira Data Center.\r\nh3. Steps to Reproduce\r\n # In Jira Administration > Issues > Custom fields, click *Add custom field*\r\n # Select *Select List(single choice)* and click Next\r\n # Give a name to the custom field, add two options to it and click *Next*\r\n # Select Project A and click *Create*\r\n # Assign the screens of Project A to the custom field and click *Update*\r\n # Click ... next to the newly created custom field and click *Configure contexts*\r\n # Click *Edit Default value* and set one option as the default value\r\n # Create a new ticket in Project A\r\n # The default value is automatically populated to the custom field\r\n # In the issue ticket of Project B, click *More* > *Create linked issue*\r\n # Change the Project from Project B to Project A in the pop-out window\r\n\r\nPlease refer to the record for the steps to reproduce the issue:\r\n[https://www.loom.com/share/d32dcf0f55e3414b8eaeb25d882fe307?sid=8f3e7bb8-b6f9-4d5f-a489-95c18fd95899]\r\nh3. Expected Results\r\n\r\nThe default value is automatically populated to the custom field\r\nh3. Actual Results\r\n\r\nThe default value isn't automatically populated to the custom field\r\nh3. 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Summary\r\n\r\nWhen Jira is connected to Delegated LDAP, users that are already deleted from LDAP side cannot be disabled in Jira\r\nh3. Environment\r\n * Delegated (Internal with LDAP Authentication) LDAP\r\n\r\nh3. Steps to Reproduce\r\n # Connect Jira to an LDAP with Delegated permission\r\n # Login to Jira as one of the user from the Delegated LDAP\r\n # Create some content in Jira\r\n # Logout\r\n # Remove/delete this user from LDAP side\r\n\r\nh3. Expected Results\r\n # User can be disabled in Jira\r\n\r\nh3. Actual Results\r\n\r\nThe user cannot be disabled in Jira. There is no edit button for users coming from Delegated LDAP.\r\nEven if we recreate the user from LDAP, we still cannot disable the user in Jira side.\r\n!result.png|thumbnail!\r\nh3. Workaround\r\n # Disable the user manually by running the following database SQL query:\r\n{code:java}\r\nUPDATE cwd_user SET active = '0' where user_name = '<the username that we'd like to disable>';\r\n{code}\r\n(!) Please always backup your database before performing any alteration in the database side.\r\n\r\n # Restart Jira > Run Full reindexing","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2v5nb:","customfield_14734":"1|i2v5tr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i2ulg7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2v5tj:","customfield_12830":null,"customfield_10401":null,"summary":"Unable to disable users from Delegated LDAP when the users are removed from LDAP 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doesn't have generic retry mechanism for handling Transaction rollbacks caused by HibernateOptimisticLockingFailureException or StaleObjectStateException.\r\n\r\n\r\n When there is a race condition, one thread is bound to see such exceptions, Confluence should try again to perform the operation instead of throwing this error to user. We need some level of guidelines and handling on UserActions.\r\n\r\nOne other example could be a job with modifying 100s of page and in parallel if some user alters a page, one of job/user can see Optimistic Lock exceptions. \r\nThis is similar to AllPage [delete operation|https://stash.atlassian.com/projects/confserver/repos/confluence/browse/confluence-core/confluence/src/java/com/atlassian/confluence/pages/DefaultPageManager.java?at=ace3f9d9be349187d8fbfc46af84632c6880137b#748] in a space which currently doesn't have batching.\r\nIdeally, for there cases the jobs should have batching and thats a programmer's choice.\r\nBut, a user action shouldn't be rolled-back instead it should be retried or handled in a graceful manner.\r\n\r\nExample trace:\r\n{noformat}\r\nCaused by: org.springframework.orm.hibernate5.HibernateOptimisticLockingFailureException: Object of class [com.atlassian.confluence.pages.Page] with identifier [6947404]: optimistic locking failed; nested exception is org.hibernate.StaleObjectStateException: Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect) : [com.atlassian.confluence.pages.Page#6947404]\r\n\tat org.springframework.orm.hibernate5.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:284)\r\n\tat org.springframework.orm.hibernate5.HibernateTemplate.doExecute(HibernateTemplate.java:392)\r\n\tat org.springframework.orm.hibernate5.HibernateTemplate.executeWithNativeSession(HibernateTemplate.java:351)\r\n\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.findNamedQueryStringParams(HibernateObjectDao.java:486)\r\n\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.findNamedQueryStringParam(HibernateObjectDao.java:426)\r\n\tat com.atlassian.confluence.pages.persistence.dao.hibernate.AbstractHibernateAttachmentDao.getLatestVersionsOfAttachmentsWithAnyStatus(AbstractHibernateAttachmentDao.java:163)\r\n\tat com.atlassian.confluence.pages.attachments.AbstractDelegatingAttachmentDao.getLatestVersionsOfAttachmentsWithAnyStatus(AbstractDelegatingAttachmentDao.java:90)\r\n\tat com.atlassian.confluence.pages.DefaultAttachmentManager.getLatestVersionsOfAttachmentsWithAnyStatus(DefaultAttachmentManager.java:399)\r\n\tat com.atlassian.confluence.pages.DelegatorAttachmentManager.getLatestVersionsOfAttachmentsWithAnyStatus(DelegatorAttachmentManager.java:71)\r\n\tat com.atlassian.confluence.impl.pages.attachments.ReadThroughCachingAttachmentManager.getLatestVersionsOfAttachmentsWithAnyStatus(ReadThroughCachingAttachmentManager.java:71)\r\n\tat sun.reflect.GeneratedMethodAccessor1698.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)\r\n\tat org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:295)\r\n\tat org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)\r\n\tat com.sun.proxy.$Proxy249.getLatestVersionsOfAttachmentsWithAnyStatus(Unknown Source)\r\n\tat com.atlassian.confluence.pages.AbstractPage.getSearchableDependants(AbstractPage.java:75)\r\n\tat com.atlassian.confluence.search.lucene.QueuingConfluenceIndexer$InternalConfluenceIndexer.unIndexIncludingDependents(QueuingConfluenceIndexer.java:161)\r\n\tat com.atlassian.confluence.search.lucene.QueuingConfluenceIndexer.unIndexIncludingDependents(QueuingConfluenceIndexer.java:81)\r\n\tat com.atlassian.confluence.pages.DefaultPageManager.lambda$trashPage$11(DefaultPageManager.java:960)\r\n\tat com.atlassian.confluence.impl.search.IndexerEventPublisher.lambda$publishCallbackEvent$0(IndexerEventPublisher.java:29)\r\n\tat com.atlassian.confluence.impl.search.IndexerEventListener.onEvent(IndexerEventListener.java:42)\r\n\tat sun.reflect.GeneratedMethodAccessor1709.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:498)\r\n\tat com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)\r\n\t... 349 more\r\n{noformat}\r\n\r\nh2. Workaround\r\nWhile the problem cannot be entirely avoided with certainty, there are a few options to reduce the risk of concurrent updates:\r\n- If you have control over the code, introduce batched processing of the requests (e.g. perform the operation by space, on a list of pages)\r\n- For one off tasks, run them during low traffic times (e.g. outside of business hours)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2wbl3:","customfield_10651":null,"customfield_14734":"1|i2wbrj:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2vqqv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2wbrb:","customfield_10653":null,"summary":"Introduce Transaction Rollback handling in core and provide plugin API","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"984224","self":"https://jira.atlassian.com/rest/api/latest/issue/984224","key":"CONFSERVER-55923","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["fireball-papercut","fireball-whl","jim-c"],"customfield_11433":"9223372036854775807","customfield_10610":31.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/79712","id":"79712","description":"","name":"6.9.1","archived":false,"released":true,"releaseDate":"2018-06-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/113024","id":"113024","description":"","name":"9.2.6","archived":false,"released":true,"releaseDate":"2025-06-30"},{"self":"https://jira.atlassian.com/rest/api/2/version/118296","id":"118296","name":"9.2.26","archived":false,"released":true,"releaseDate":"2026-10-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/20447","id":"20447","name":"Integrations - Jira"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":13.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=yokamoto","name":"yokamoto","key":"yokamoto","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=yokamoto&avatarId=2469997","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=yokamoto&avatarId=2469997","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=yokamoto&avatarId=2469997","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=yokamoto&avatarId=2469997"},"displayName":"Yuki Okamoto","active":false,"timeZone":"Asia/Tokyo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=yokamoto","name":"yokamoto","key":"yokamoto","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=yokamoto&avatarId=2469997","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=yokamoto&avatarId=2469997","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=yokamoto&avatarId=2469997","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=yokamoto&avatarId=2469997"},"displayName":"Yuki Okamoto","active":false,"timeZone":"Asia/Tokyo"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-55923/votes","votes":28,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-55923/watchers","watchCount":33,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2018-06-15T07:16:12.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hzfdgv:","updated":"2026-11-05T04:05:25.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\n\r\nUnable to create Jira issue from Confluence page due to unintended cache.\r\n\r\nThis problem is reproducible when integrating Confluence with more than one Jira instances.\r\n\r\nh3. Environment\r\n\r\n* More than one Jira instances (I used Jira 7.10.1)\r\n\r\nh3. Steps to Reproduce\r\n\r\n# Prepare one Confluence instance and more than one Jira instances (e.g. Jira1 and Jira2)\r\n# Make all the applications (Confluence, Jira1 and Jira2) use a same user base\r\n#- e.g. I set up Jira 1 as Jira user server and configured Confluence and Jira2 to use it as user directory\r\n# Create the following users in the user base\r\n#- A user (named \"User A\") who has permissions to access (including create issue permission) all the applications\r\n#- A user (named \"User B\") who has permissions to access only Confluence and Jira1 (no access of Jira2)\r\n# Create application links using OAuth (with impersonation) as follows\r\n#- Confluence <-> Jira1\r\n#- Confluence <-> Jira2\r\n# Logout from Confluence\r\n# Login Confluence as \"User B\"\r\n# Try to create an issue in Jira2 from a Confluence page\r\n#- \"User B\" cannot create an issue as he/she doesn't have access of Jira2\r\n# Logout Confluence\r\n# Login Confluence as \"User A\"\r\n# Try to create an issue in Jira2 from the Confluence page\r\n\r\nh3. Expected Results\r\n\r\n\"User A\" should be able to create the issue as he/she has access of Jira2.\r\n\r\nh3. Actual Results\r\n\r\n\"User A\" was not able to create the issue with an error \"The version of selected Jira server is not supported. You may want to upgrade to the newer version or create issue in Jira.\" even though he/she has access of Jira2. (Of course, the Jira instance is supported version as well.)\r\n\r\n !screenshot-1.png|thumbnail! \r\n \r\nIn case that \"User A\" tries to create the issue *before* \"User B\" do it, the issue creation continues to work without any problem for a while. (Technically, it seems to work until the cache is refreshed.)\r\n\r\nh3. Notes\r\n\r\nThe above behavior is due to _Jira Resources Manager_ cache.\r\n\r\nh3.Workaround\r\n\r\nh4. Never use the caches\r\nConfigure Confluence not to use the caches.\r\n# Go to _Confluence administrations > Cache Statistics > Jira Resources Manager_  and flush the cache\r\n# Change the cache size to \"1\" with following the information in [Cache Performance Tuning|https://confluence.atlassian.com/doc/cache-performance-tuning-169119133.html]\r\n\r\n(i) Please be careful to use this workaround. This workaround might cause some performance problem.\r\n\r\nh4. Delete the wrong caches and create appropriate ones hourly\r\nThe caches are refreshed if they are not accessed for an hour. That's why, executing following commands hourly (by cron or something like that) could be the workaround.\r\n{code}\r\ncurl -u <user>:<pass> 'http://<jira-base-url>/rest/cacheManagement/1.0/cacheEntries' -X DELETE --data 'cacheName=com.atlassian.confluence.plugins.createjiracontent.CachedJiraResourcesManager'\r\ncurl -u <user>:<pass> 'http://<jira-base-url>/rest/createjiracontent/1.0/get-jira-servers'\r\n{code}\r\n(i) Please replace {{<user>}}, {{<pass>}} with credentials of a Confluence admin user who has accesses of all the integrated Jira instances.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzfdwn:","customfield_14734":"1|hzfdhr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hzfjc7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzfdhr:","customfield_12830":null,"summary":"Unable to create Jira issue from Confluence page due to unintended cache","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1963189","self":"https://jira.atlassian.com/rest/api/latest/issue/1963189","key":"CONFSERVER-90443","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118493","id":"118493","description":"","name":"11.1.0","archived":false,"released":false}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Expected Results\r\n\r\nThe label for mentioned checkbox should get announced by the screen reader software when the user navigates through it.\r\n * Replace the <span> element of visible labels with the <label> element \r\n * The label for mentioned checkbox should be explicitly associated with the form control by providing an identical value that is unique from other IDs to the \"for\" and \"id\" attribute to ensure that assistive technologies identify the label for the form control correctly.\r\n * Remove the \"title\" attribute from the <input> element\r\n\r\n{code:java}\r\n<input type=\"checkbox\" id=\"checkbox-55b09800-6ffc-4aba-81a0-c11e31adf408\" class=\"child-subcalendar-checkbox\">\r\n(...)\r\n<label for=\"checkbox-55b09800-6ffc-4aba-81a0-c11e31adf408\" class=\"ellipsis_text\">Events</label>\r\n(...)\r\n<input type=\"checkbox\" id=\"checkbox-6cafb3e2-39ba-49e2-b3ba-7c0b81cf0a3f\" class=\"child-subcalendar-checkbox\">\r\n(...)\r\n<label for=\"checkbox-6cafb3e2-39ba-49e2-b3ba-7c0b81cf0a3f\" class=\"ellipsis_text\">Travel</label>{code}\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behaviour. \r\nh3. 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Issue Summary\r\n\r\nConfluence Data Center nodes using Hibernate 5.x (including version 9.2.x) can experience total HTTP thread exhaustion when subjected to high-volume REST API scanning (e.g., AI crawlers like Microsoft Copilot).\r\n\r\nThe issue is caused by a concurrency bottleneck in Hibernate 5.6.x {{{}QueryPlanCache{}}}. When a high volume of unique CQL/REST queries is executed, the plan cache fills up and triggers constant eviction. During eviction, Hibernate 5.x acquires an *exclusive* {{ReentrantLock}} on the cache segment, blocking all other threads that need to retrieve or store a query plan. This results in a \"lock convoy\" where the entire HTTP thread pool becomes parked, while the host CPU remains largely idle.\r\n\r\nThis also manifests as a high number of \"idle in transaction\" sessions on the database side, as the threads are frozen mid-transaction while waiting for the Hibernate lock.\r\nh3. Steps to Reproduce\r\n # Deploy Confluence Data Center 9.2.x.\r\n # Trigger a high volume of unique REST API requests (e.g., {{/rest/api/content/search}} with varying CQL parameters) at machine speed.\r\n # Monitor the HTTP thread pool and Hibernate {{QueryPlanCache}} activity.\r\n\r\nh3. Expected Results\r\n\r\nThe application should degrade gracefully under high load or throttle requests without blocking the entire thread pool.\r\nh3. Actual Results\r\n\r\nA single thread performing cache eviction holds an exclusive lock, causing all other HTTP threads to block. The node becomes unresponsive, and the thread pool is exhausted.\r\n\r\nThe below logs can be seen in the catalina.out log file:\r\n{code:java}\r\n11-May-2026 06:06:00.719 WARNING [Catalina-utility-2] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread [http-nio-8090-exec-144 url: /rest/api/content/search; user: XXX] (id=[174200]) has been active for [69,192] milliseconds (since [5/11/26 6:04 AM]) to serve the same request for [https://XXXX/rest/api/content/search?start=0&expand=restrictions.read.restrictions.user,history.lastUpdated,history,space,ancestors,metadata.labels,space.metadata.labels,restrictions.read.restrictions.group,body.view,history.contributors.publishers.users,children.attachment.history&cql=type%20in%20(%20page)%20AND%20space%20%3D%20%22DPS%22%20AND%20content%20%3D%20%22920113349%22%20AND%20(type%20in%20(page))&limit=10] and may be stuck (configured threshold for this StuckThreadDetectionValve is [60] seconds). There is/are [127] thread(s) in total that are monitored by this Valve and may be stuck.\r\n\tjava.lang.Throwable\r\n\t\tat java.base/jdk.internal.misc.Unsafe.park(Native Method)\r\n\t\tat java.base/java.util.concurrent.locks.LockSupport.park(LockSupport.java:221)\r\n\t\tat java.base/java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(AbstractQueuedSynchronizer.java:788)\r\n\t\tat java.base/java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(AbstractQueuedSynchronizer.java:1024)\r\n\t\tat java.base/java.util.concurrent.locks.ReentrantLock$Sync.lock(ReentrantLock.java:153)\r\n\t\tat java.base/java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java:322)\r\n\t\tat org.hibernate.internal.util.collections.BoundedConcurrentHashMap$Segment.attemptEviction(BoundedConcurrentHashMap.java:1581)\r\n\t\tat org.hibernate.internal.util.collections.BoundedConcurrentHashMap$Segment.get(BoundedConcurrentHashMap.java:1297)\r\n\t\tat org.hibernate.internal.util.collections.BoundedConcurrentHashMap.get(BoundedConcurrentHashMap.java:1850)\r\n\t\tat org.hibernate.engine.query.spi.QueryPlanCache.getHQLQueryPlan(QueryPlanCache.java:154)\r\n\t\tat org.hibernate.internal.AbstractSharedSessionContract.getQueryPlan(AbstractSharedSessionContract.java:636)\r\n\t\tat org.hibernate.internal.AbstractSharedSessionContract.createQuery(AbstractSharedSessionContract.java:668)\r\n\t\tat org.hibernate.internal.AbstractSharedSessionContract.getNamedQuery(AbstractSharedSessionContract.java:652)\r\n\t\tat org.hibernate.internal.AbstractSharedSessionContract.getNamedQuery(AbstractSharedSessionContract.java:114)\r\n\t\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.lambda$findNamedQueryStringParams$4(HibernateObjectDao.java:311)\r\n\t\tat org.springframework.orm.hibernate5.HibernateTemplate.doExecute(HibernateTemplate.java:366)\r\n\t\tat org.springframework.orm.hibernate5.HibernateTemplate.executeWithNativeSession(HibernateTemplate.java:333)\r\n\t\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.findNamedQueryStringParams(HibernateObjectDao.java:310)\r\n\t\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.findNamedQueryStringParams(HibernateObjectDao.java:266)\r\n\t\tat com.atlassian.confluence.pages.persistence.dao.hibernate.HibernatePageDao.getPage(HibernatePageDao.java:125)\r\n\t\tat com.atlassian.confluence.pages.persistence.dao.hibernate.HibernatePageDao.getPage(HibernatePageDao.java:149)\r\n\t\tat com.atlassian.confluence.impl.pages.persistence.dao.PageDaoCachingAspect.lambda$loadPage$1(PageDaoCachingAspect.java:59)\r\n\t\tat com.atlassian.confluence.impl.cache.ReadThroughEntityCache.retrieveEntityIdFromDelegate(ReadThroughEntityCache.java:97)\r\n\t\tat com.atlassian.confluence.impl.cache.ReadThroughEntityCache.lambda$get$0(ReadThroughEntityCache.java:76)\r\n\t\tat com.atlassian.confluence.impl.cache.ReadThroughAtlassianCache.lambda$get$0(ReadThroughAtlassianCache.java:76)\r\n\t\tat com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache$ValueWrapperSupplier.get(DefaultConfluenceEhCache.java:218)\r\n\t\tat com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache$ValueWrapperSupplier.get(DefaultConfluenceEhCache.java:207)\r\n\t\tat com.atlassian.cache.ehcache.ReferenceCacheLoader.load(ReferenceCacheLoader.java:28)\r\n{code}\r\nh3. Workaround\r\n # *Rate Limiting:* Use the Atlassian Rate Limiting plugin to cap the request rate for the specific integration user\r\n # *Hibernate Tuning:* Increase the plan cache size to reduce eviction frequency (though this increases Heap usage):\r\n{code:java}\r\n-Dhibernate.query.plan_cache_max_size=8192\r\n-Dhibernate.query.plan_parameter_metadata_max_size=512\r\n{code}\r\n\r\n # *Database Timeout:* Set a PostgreSQL {{idle_in_transaction_session_timeout}} (e.g., 5-15 minutes) to automatically reclaim connections from stuck threads.\r\n\r\n(i) These are generic values and customers must {*}validate it in a test/staging environment first{*}, tune the value to their actual usage, then *monitor closely and adjust as needed* before/after applying in production. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q3hz:","customfield_14734":"1|i4q3o7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ox4s:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q3nz:","customfield_12830":null,"summary":"HTTP Thread Exhaustion and Node Unresponsiveness due to Hibernate 5.x QueryPlanCache Lock Convoy during high-volume REST API activity","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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Choudhary","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79578/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79578/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-10-29T13:46:00.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4rzbz:","updated":"2026-11-05T00:14:17.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nSince upgrading from Jira 10 (Lucene) to Jira Software DC 11.3.12 with OpenSearch as the search platform, any JQL that sorts by Sprint ({{{}ORDER BY Sprint){}}} fails. The error is \"An unknown error occurred while trying to perform a search\". It happens whenever at least one issue in the results has an empty Sprint field. \r\nh3. Steps to Reproduce\r\n # Install Jira Software DC 11.3.12.\r\n # Start OpenSearch\r\n # change Jira search platform to openSearch [https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html] \r\n # In a Scrum project (SCRUM), put some issues in a sprint and leave at least one issue in the backlog with no sprint\r\n \r\n # Run these queries:\r\n \r\n\r\n||JQL||Result||\r\n|{{project = SCRUM ORDER BY Sprint ASC}} (mix of issues with and without a sprint)| * _An unknown error occurred while trying to perform a search._|\r\n|{{Sprint is EMPTY ORDER BY Sprint ASC}}| * _An unknown error occurred while trying to perform a search._|\r\n\r\n 6. Check {{atlassian-jira.log}} for {{NumberFormatException: Cannot parse null string}} at {{SprintStatisticsMapper.loadValue}}\r\n\r\n \r\nh3. Expected Results\r\n\r\nThe JQL search completes and returns every matching issue, sorted by Sprint. Issues without a Sprint value are sorted first or last, as they are when Lucene is the search platform.\r\nh3. Actual Results\r\n\r\nUI gives error: \"An unknown error occurred while trying to perform a search\" and The below exception is thrown in the log file:\r\n{noformat}\r\n2026-10-29 15:31:48,676+0530 http-nio-8080-exec-17 url: /rest/issueNav/1/issueTable; user: admin ERROR admin 931x389x2 1kpyne2 0:0:0:0:0:0:0:1 /rest/issueNav/1/issueTable [c.a.j.p.i.service.issuetable.DefaultIssueTableService] Error searchingcom.atlassian.jira.search.opensearch.exception.OpenSearchSearchException: Failure searching from OpenSearch\tat com.atlassian.jira.search.opensearch.OpenSearchIndexSearcher.search(OpenSearchIndexSearcher.java:105)\tat com.atlassian.jira.search.index.stats.IndexSearcherWithStats.search(IndexSearcherWithStats.java:34)\tat com.atlassian.jira.search.opensearch.consistency.ReadYourWritesIndexSearcher.search(ReadYourWritesIndexSearcher.java:31)\r\n------\r\n-----\r\n-----\r\nCaused by: java.lang.NumberFormatException: Cannot parse null string\tat java.base/java.lang.Long.parseLong(Long.java:672)\tat java.base/java.lang.Long.valueOf(Long.java:1157)\tat com.atlassian.greenhopper.customfield.sprint.SprintStatisticsMapper.loadValue(SprintStatisticsMapper.java:55)\tat com.atlassian.greenhopper.customfield.sprint.SprintStatisticsMapper.loadValue(SprintStatisticsMapper.java:32)\tat com.atlassian.jira.search.opensearch.query.sort.OpenSearchValueLoaderSorter.lambda$createQueueItem$7(OpenSearchValueLoaderSorter.java:251)\tat java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:197)\tat j\r\n{noformat}\r\nh3. Workaround\r\n\r\nN/A\r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rz6v:","customfield_14734":"1|i4rzd3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qst0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rzcv:","customfield_12830":null,"customfield_10401":null,"summary":"Jira Software DC 11.3.X with OpenSearch as the search platform, any JQL that sorts by Sprint (ORDER BY Sprint) fails","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2155779","self":"https://jira.atlassian.com/rest/api/latest/issue/2155779","key":"CONFSERVER-104341","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115400","id":"115400","description":"","name":"11.0.0","archived":false,"released":false},{"self":"https://jira.atlassian.com/rest/api/2/version/117891","id":"117891","description":"","name":"10.2.15","archived":false,"released":true,"releaseDate":"2026-08-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/117894","id":"117894","name":"9.2.23","archived":false,"released":true,"releaseDate":"2026-08-03"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\n\"Portfolio Insights: Data and Metrics\" plugin cannot be enabled \r\nafter upgrading from Confluence 9.2.9 to 10.2.13.\r\n\r\nSame problem reported in Jira as well:\r\nhttps://jira.atlassian.com/browse/MIG-2536\r\n\r\n \r\nh3. Steps to Reproduce\r\n # Having a Confluence DC 9.2.9 \r\n #  Upgrade to 10.2.13\r\n\r\n \r\n\r\nh3. Expected Results\r\nIn manage Apps, \"Portfolio Insights: Data and Metrics\" plugin is in nornal statu and is  enabled\r\n\r\nh3. Actual Results\r\nIn manage Apps, error happens to \"Portfolio Insights: Data and Metrics\" and it cannot be enabled\r\n\r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q60v:","customfield_14734":"1|i4q673:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ozno:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q66v:","customfield_12830":null,"summary":"Portfolio Insights: Data and Metrics cannot be enabled  after upgrade","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14332","value":"Not Needed","id":"14332","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not 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 *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-30462].\n  {panel}\n\nBig companies work differently than small companies.  If JIRA is to be effectively used by large, reliable, predictable, accountable companies, and not small ad hoc development teams \"where anything goes\", then JIRA must have support for business logic that goes beyond a required field here, or a workflow condition there.\r\n\r\nProper support for business logic means allowing the tool to have custom logic applied *before* any edit happens, so that changes to issues can be validated against business logic, appropriate for the enterprise JIRA is being used in.\r\n\r\nSome examples:\r\n\r\n- You might want fields to be valid in the context of values of other \r\n  fields.\r\n\r\n- You might want dynamic conditions.\r\n\r\n- You might want approval processes to be invoked, a certain role \r\n  may be able to lock/unlock certain fields, potentially at different\r\n  points in the lifecycle.\r\n\r\n- You may want fields to conform to certain formats for legal reasons.\r\n\r\n- etc.\r\n\r\nSupport business logic at the enterprise level comes down to allowing plugin authors to gate/stop edits before they are made to JIRA issues.  \r\n\r\nWe are not asking you to implement business logic in JIRA, we are asking you to make it possible for that class of problems to be addressed by plugins.\r\n\r\nJIRA must provide the ability to stop or alter *all* edits, not just provide notification that changes are happening.\r\n\r\nHow JIRA is failing to do this now:\r\n\r\nPlugins can listen to changes but not actually stop or alter them.  All edits (all of them) need to be preceded by a pending edit hook of some kind to give plugins a chance to gate the edit or alter it.\r\n\r\nThis can not be done right now.  The closest you can get is using the JIRA Behaviors plugin or writing something similar where you can control the edits being made in the browser via Javascript validation, and/or in combination with server side processing.\r\n\r\nThis *fails* to provide complete support though.  A user can easily subvert business logic enforced through JavaScript:\r\n\r\n1) do a bulk edit\r\n\r\n2) do inline editing (if the javascript doesn't handle inline editing)\r\n\r\n3) do edits through remote API\r\n\r\n4) do edits through plugins (like GreenHopper)\r\n\r\nSo while a plugin such as JIRA Behaviors (which is awesome by the way), works great, it can't possibly provide *true* business logic support, no plugin can.  There is no way to gate/stop edits to issues in a way that is consistent and guaranteed to always apply.\r\n\r\nSo, ideally JIRA should provide an internal hook to plugins, which allows plugins to gate/stop/alter edits *before* they are made. \r\n\r\nFor now though, you could solve 90% of the problem by providing a pre-edit hook inside Bulk edit.  JIRA Behaviors will likely add inline edit support, GH is using the built in edit screens now I think, and if they do remote editing...well we can tolerate that.  \r\n\r\nSo just adding a Bulk Edit pre-edit hook for plugins would solve most the problem.\r\n\r\nAgain, I want to be clear, this is absolutely necessary for enterprise customers.  Large companies focus on being predictable, reliable and accountable.  To do this, we have to enforce certain practices in JIRA, that can not be enforced simply by adding workflow conditions or configuring a few field screens.  We don't expect you to implement business logic, just that you make it possible for us to get it done, either by plugin providers or on our own.\r\n\r\nIf Atlassian is serious about addressing the enterprise market, this feature should be at the top of your queue.  Big companies work differently than small companies.\r\n\r\nEven if you don't believe the enterprise argument (which you should), then for Agile to be a mature and disciplined approach, you still need this. Otherwise I don't think you can claim Agile is maturing.\r\n\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx2gyf:","customfield_10651":null,"customfield_14734":"1|hwyiyf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hx78j3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwzx2f:","customfield_10653":null,"customfield_10401":null,"summary":"End to End Business Logic Support","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2156966","self":"https://jira.atlassian.com/rest/api/latest/issue/2156966","key":"CONFSERVER-104372","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118493","id":"118493","description":"","name":"11.1.0","archived":false,"released":false}],"resolution":null,"customfield_12930":"Actually applies more broadly than the story implies:\r\n * Any Jira app link that has a differing RPC and display URL (so not just cloud, also DC).\r\n * Any Jira content link, so:\r\n ** issues linked to a page\r\n ** Epics linked to a page\r\n ** Sprints linked to a page\r\n ** \"View More\" links when a page has many pieces of Jira content linked to it (6+)\r\n * Also sense check things still work:\r\n ** Normal URLs in content to jira issues, not just the header URL (they don't go through this redirect servlet so shouldn't be impacted)\r\n ** Make sure disabling the allowlist setting to automatically whitelist applinks causes the links to break\r\n ** These work when the allowlist is disabled","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nClicking an issue link to Jira cloud produces error:\r\n\r\n \r\n{code:java}\r\nThe provided url is not included in the whitelist! {code}\r\n \r\nh3. Steps to Reproduce\r\n # Create an applink between Jira Cloud and Confluence DC\r\n\r\n # On Jira Cloud: link an issue to a confluence DC page\r\n\r\n # On confluence DC: view linked issues. It should show the linked issue\r\n!image-2026-07-22-11-13-36-240.png|width=374,height=153!\r\n #  Click the link to the issue\r\n\r\nh3. Expected Results\r\n\r\nShould navigate to the issue on Jira cloud\r\nh3. Actual Results\r\n\r\nShows an error page:\r\n{noformat}\r\nThe provided url is not included in the whitelist!{noformat}\r\nUpon checking on the Allowlist page, the Jira cloud URL seems correctly present.\r\n\r\n!image-2026-07-22-11-15-37-298.png|width=1459,height=286!\r\nh3. Workaround\r\n\r\nAdd another entry to the Allowlist with the same URL:\r\n\r\n!image-2026-07-22-11-16-33-406.png|width=806,height=212!\r\n\r\nNow the issue link works as expected.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qcbr:","customfield_14734":"1|i4qchz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p5yc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qchr:","customfield_12830":null,"summary":"Clicking an issue link to Jira cloud produces error \"The provided url is not included in the 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-12059].\n  {panel}\n\n{panel:title=Atlassian Update - 22 April 2015|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. Your input in the comments helps us understand how this affects you and what you're hoping to accomplish with JIRA.\r\n\r\nAt this time, this suggestion is not on the JIRA development roadmap. \r\n\r\nThere is a workaround, though, that might be used for the specific use case defined in the description. It involves JIRA Importers Plugin (or JIM for short), which is available for both Cloud and Server deployments of JIRA. JIM allows for issues to be imported from CSV format (also available for regular JIRA users - not only Admins) and JIM's wizard includes a step where user select the project he/she wants the issues are to be imported into. So the workaround will be to export the desired issues into CSV file using Issue Navigator and then import them back into another project using JIM.\r\n\r\nPlease remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can [learn more about our process here|https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com].\r\n\r\nI understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n\r\nRegards,\r\nDave Meyer\r\n[dmeyer@atlassian.com|mailto:dmeyer@atlassian.com]\r\nProduct Manager, JIRA Platform\r\n{panel}\r\n\r\n\r\n*Original request description:*\r\n\r\nI'm working on rolling out JIRA to a Big 10 University in the U.S. We anticipate the potential to have hundreds or possibly thousands of projects in our installation. One of the features we are keen on being able to offer our faculty is the ability to create a series of tasks organized into milestones (versions) such as phased assignments, research projects, etc. Ideally each instructor will be able to create task collections in a \"master\" course template, and clone out entire filter sets (including relevant issues and versions) to a collection of other projects belonging to their students. At the beginning of the course, the instructor could bulk copy these assignments and tasks out to each participant student's personal time management project, and they'd each have a unique copy of the tasks, organized into version milestones. Right now, I envision this will involve the following:\r\n# The ability to create a project with tasks tied to given milestones. This functionality exists in the present version of JIRA (3.7.2)\r\n# The ability to bulk copy (clone and move) an entire project milestone, including all relevant issues, to a list of projects. This feature does not presently exist.\r\n# The possibility to deny the ability described in item 2 above to a specific list of users on the server.\r\n\r\nI am willing to build this custom feature myself, but will need to purchase a source license first. However, the functionality might warrant a place in the default JIRA installation.\r\n\r\nThe advantage of being able to do this in a default installation of JIRA is that it would simplify multi-project installations for all Open Source communities.\r\n\r\nEXAMPLE: all new projects need to perform basic project set-up chores (all administrivia you need to do to start an Open Source project, for example: \r\n* creating username on the appropriate servers, \r\n* setting up your ssh public keys, \r\n* mailing list tasks, \r\n* web site, \r\n* source repository publication, \r\n* adding developers and managing permissions, \r\n* producing unit tests, \r\n* documentation, \r\n* first release\r\n\r\nAll of these common tasks could be grouped into a \"Getting Started\" milestone that server admins could clone out to all new projects. We used to run into this problem at the CodeHaus all the time. The Apache software foundation also has a long list of things that all new projects must complete in order to become an official TLD. These tasks should be able to be auto-cloned wholesale to one or more existing projects from a master template.\r\n\r\nI think having a case study on how to tie JIRA-based task management into the traditional academic enterprise would significantly increase the academic interest in this product. I saw some other issues out there that sort of batted this concept around, but nothing definitive or even that descriptive. I can't estimate how long this might take to implement, but welcome any suggestions or feedback from the JIRA development team.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwg0mf:","customfield_10651":null,"customfield_14734":"1|hwa6u7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwpoen:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg9kn:","customfield_10653":null,"customfield_10401":null,"summary":"Bulk Copy (clone+move) Issues to Multiple Projects","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":"Jira 3.7.3, all infrastructure.  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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79035/watchers","watchCount":19,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-08-21T09:36:57.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4gop3:","updated":"2026-11-04T07:52:11.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAfter opening a Jira issue, it has been observed that after clicking 'Log Work' in Jira, the cursor does not automatically focus on the 'Time spent' field. The issue has been observed starting from Jira 10.x and was not present in 9.x versions\r\nh3. Steps to Reproduce\r\nh4. Scenario-1 for Log Work Option\r\n # Spin up a Jira instance running version 10.x\r\n # Open any issue.\r\n # Click on More (•••) and select Log work.\r\n # Observe that the \"Log Work\" dialogue opens, but the cursor does NOT automatically appear in the \"Time spent\" field (auto-focus does not work; you must manually click the field).\r\n # Repeat steps 1–4 on a Jira instance running version 9.17.5 or 9.x\r\n # Observe that the \"Log Work\" dialogue opens and the cursor automatically appears in the \"Time spent\" field (auto-focus works as expected).\r\n # Note the difference in behaviour between the two versions.\r\n\r\nSee the SS Jira 9.x & Jira 10.x attached to this ticket.\r\nh4. Scenario-2 for Transition Button \r\n # Spin up a Jira instance running version 10.x\r\n # Open any issue.\r\n # Try transitioning an issue from one status to another, which has a workflow step screen added asking for input.\r\n # Observe that the \"Transition Screen\" dialogue opens, but the cursor does NOT automatically appear in the First field (auto-focus does not work; you must manually click the field).\r\n # Repeat steps 1–4 on a Jira instance running version 9.17.5 or 9.x\r\n # Observe that the \"Transition Screen\" dialogue opens, but the cursor does NOT automatically appear in the First field (auto-focus does not work; you must manually click the field).\r\n # Note the difference in behaviour between the two versions.\r\n\r\nSee the SS Jira 9.x & Jira 10.x (Transition) attached to this ticket.\r\n\r\nh3. Expected Results\r\n\r\n- When opening the \"Log Work\" dialogue, the cursor should automatically appear in the \"Time spent\" field (auto-focus should work). \r\n- When opening the \"Transition Screen\" dialogue, the cursor should automatically appear in the First field (auto-focus should work). \r\n\r\nh3. Actual Results\r\n\r\n- When opening the \"Log Work\" dialogue, the cursor does not autofocus on the \"Time spent\" field (autofocus does not work; one has to manually click the field and enter the time).\r\n- When opening the \"Transition Screen\" dialogue, the cursor should automatically appear in the First field (auto-focus should work). \r\n\r\nh3. Workaround\r\nCurrently, there is no known workaround for this behaviour. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4gojz:","customfield_14734":"1|i4goq7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4fi1g:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4gopz:","customfield_12830":null,"customfield_10401":null,"summary":"When clicking on the Log Work option the the cursor no longer automatically appears or auto-focuses on the \"Time spent\" field & same for \"Transition 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Problem\r\n\r\nWhen defining the paths in {{cluster.properties}}, JIRA does not trim trailing spaces when reading. This can result in confusion as the paths look correct, but JIRA is not able to access existing applications, index snapshots, etc.\r\n * Note that this differs from other files like the {{jira-application.properties}}, where JIRA does trim trailing spaces\r\n\r\nh5. Steps to Reproduce\r\n * Setup JIRA Data Center with 2 nodes\r\n * For one node, modifying the {{cluster.properties}}, add an extra space at the end of the path for {{jira.shared.home}}\r\n * Save, complete JDC setup\r\n * Add attachments to node 1\r\n * Now access node 2 and notice that the attachment is unavailable.\r\n\r\nh5. Expected Behaviour\r\n\r\nSimilar to the {{jira-application.properties}}, JIRA should trim trailing white spaces\r\nh5. Actual Results\r\n\r\nNodes are using different shared home paths, thus they are unable to access data from the shared home that other nodes have stored.\r\n * You'll also notice the extra space in startup following in startup:\r\n{code:java}\r\n         Attachment Path                               : /Users/dchan/atlassian/jira728dc/shared-home /data/attachments\r\n{code}\r\n\r\nh5. Other notes\r\n\r\nYou'll also see multiple shared home folders:\r\n{code:java}\r\n$ ll\r\ntotal 518912\r\ndrwxr-xr-x   7 dchan  staff   238B Oct  5 09:36 .\r\ndrwxr-xr-x  66 dchan  staff   2.2K Oct  4 07:58 ..\r\n-rw-r--r--@  1 dchan  staff   253M May 10 09:39 atlassian-jira-software-7.2.8.tar.gz\r\ndrwxr-xr-x@ 17 dchan  staff   578B May 10 09:40 jira728node1\r\ndrwxr-xr-x@ 19 dchan  staff   646B May 10 10:24 jira728node2\r\ndrwxr-xr-x  10 dchan  staff   340B Aug 31 10:20 shared-home\r\ndrwxr-xr-x   9 dchan  staff   306B Oct  5 09:38 shared-home\r\njira728dc$ cd shared-home\r\nshared-home/  shared-home /\r\n{code}\r\nh5. Workaround\r\n\r\nCheck config file and delete spaces ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz0byv:","customfield_14734":"1|hz0bf3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hz0pon:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz0bev:","customfield_12830":null,"customfield_10401":null,"summary":"cluster.properties does not trim trailing white space in 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global administrators to allow the creation of \"Never Expire\" (Eternal) Personal Access Tokens (PATs) for specific users or tokens, even when the global setting to disable such tokens is applied to the rest of the users.\r\n\r\n*Expected Results*\r\n\r\nGlobal administrators should have the ability to designate certain users who can create \"Never Expire\" tokens, ensuring that applications relying on these tokens can function without disruption while maintaining overall security and control over token generation for the rest of the user base.\r\n\r\nIdeally it would be possible for the admin to set specific tokens non-expiry via the *Administering personal access tokens* page.\r\n\r\nThat is including the scenario where the following property is set to false:\r\n|-Datlassian.pats.eternal.tokens.enabled|\r\n\r\n*Rationale*\r\n\r\nBy implementing this feature, Jira can maintain a balance between security and user needs. Some users or applications may have legitimate use cases for needing tokens that do not expire, and allowing administrators to selectively enable this feature would prevent misuse while supporting essential integrations.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4bay7:","customfield_10651":null,"customfield_14734":"1|i4bb4f:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4a4do:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4bb47:","customfield_10653":null,"customfield_10401":null,"summary":"Allow Global Admins to Enable \"Never Expire\" Personal Access Tokens for Specific Users or 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Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-34945/watchers","watchCount":265,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2013-09-23T07:33:53.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hx7h1j:","updated":"2026-11-04T07:51:42.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This suggestion is for {*}JIRA Server{*}. Using {*}JIRA Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-34945].\r\n{panel}\r\nIn JIRA 6.x, 7.x, or 8.x,9.x it is possible to [rename a project key|https://confluence.atlassian.com/display/JIRA/Editing+a+Project+Key?from=SvEC]. However, it is not possible to reuse a project key that was previously used in Jira.\r\n\r\nEven archiving a Project, Jira will still keep the history of already used keys.\r\nh4. Current Behavior:\r\n * Let's say the user has renamed a project key from \"ABC\" to \"KLM\"\r\n * Although there is no project that uses the project key ABC, the user is *not* allowed to re-use \"ABC\" for the new project key.\r\n\r\nh4. Suggested behavior:\r\n * Ideally, user should be able to re-use the project key \"ABC\" for other/new project\r\n\r\nh4. Workaround\r\n * Currently, there is +*no workaround*+ to re-use a project key.\r\n\r\n(!) *Additional note:* If business allow, you can delete the project holding the old-key, it will allow to reuse any key that is in use.\r\nh4. (!) DO NOT use SQL queries to change DB tables to try to re-use keys.\r\n\r\nThis will lead to database inconsistencies as projects are connected to issues, attachments, permissions, workflows, plugins, custom scripts, and etc..","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxajqn:","customfield_10651":null,"customfield_14734":"1|hx7f53:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxecgn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx8jon:","customfield_10653":null,"customfield_10401":null,"summary":"Provide the ability to reuse the project key from a renamed or archived 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"136210","self":"https://jira.atlassian.com/rest/api/2/issueLink/136210","inwardIssue":{"id":"330625","key":"JRASERVER-38077","self":"https://jira.atlassian.com/rest/api/2/issue/330625","fields":{"summary":"Ability to customize/expand status lozenges colour","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-37624/watchers","watchCount":29,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2014-03-24T14:53:05.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxdsx3:","updated":"2026-11-04T07:51:38.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-37624].\n  {panel}\n\nPlease consider implementing a feature that allows customization of lozenges, including making them completely optional. While I appreciate that the result of JRA-36290 is that hovering over the lozenge displays the full text of the status, the truncation can sometimes be very awkward.\r\n\r\nFor example, we have a long-standing status that truncates in the manner shown in the attachment. This is *incredibly* unprofessional.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxe91b:","customfield_10651":null,"customfield_14734":"1|hxdsxz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxhxhr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxdsxr:","customfield_10653":null,"customfield_10401":null,"summary":"Unacceptable truncation in lozenges","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2002357","self":"https://jira.atlassian.com/rest/api/latest/issue/2002357","key":"JRASERVER-77505","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nThis is reproducible on the Data Center: Yes\r\n\r\nUsers are not visible when we try to add the users in the watcher field using the mail ID. This use to work in the previous versions like 9.4\r\nh3. Steps to Reproduce\r\n # Install a JSW 9.12.4.\r\n # create a ticket.\r\n # Try adding a watcher specifying email ID in the watcher field.\r\n\r\nh3. Expected Results\r\n\r\nThe user with the email ID should be visible in the suggestion drop-down.\r\n\r\n!Screenshot 2024-03-04 at 1.34.56 PM.png!\r\nh3. Actual Results\r\n\r\nThe User with email ID is not visible in the suggestion drop-down.\r\nh3. Workaround\r\n\r\nTry to search the admin with username.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i414cn:","customfield_14734":"1|i414iv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3zy5o:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i414in:","customfield_12830":null,"customfield_10401":null,"summary":"Users are not visible when we try to add the users in the watcher field using the mail ID.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"309608","self":"https://jira.atlassian.com/rest/api/latest/issue/309608","key":"JRASERVER-36112","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"222467","customfield_11435":"222467","customfield_11437":"222153","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"238207","customfield_11434":"222219","customfield_17933":null,"labels":["affects-cloud","affects-server","sic","sic-fields"],"customfield_11433":"229757","customfield_10610":96.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"321719","self":"https://jira.atlassian.com/rest/api/2/issueLink/321719","outwardIssue":{"id":"770163","key":"JRACLOUD-36112","self":"https://jira.atlassian.com/rest/api/2/issue/770163","fields":{"summary":"Add 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-36112].\n  {panel}\n\nCurrently the REST API supports the GET method on  api/2/customFieldOption/{id} \r\n\r\nWith support of PUT (or POST) operation on that URI additional workflows would be supported.\r\n\r\nUse Case: a system manages some mostly automatic process. When manual intervention is required the system opens an issue in Jira. Ticket resolution includes assigning a value to a field, accomplished via a Jira Custom Field.  The domain of options, however, is managed by the system and any selected option must be valid within that domain.  Since the system is used to add options to itself - stored in a database table - to ensure the automated parts and the Jira workflow parts work well together the sets of possible options need to stay in-sync.  As part of its processing the system can create new option values within itself.  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Summary\r\nAs indicated in the guide *[How to Configure an Outbound HTTP and HTTPS Proxy for JIRA applications|https://confluence.atlassian.com/jirakb/how-to-configure-an-outbound-http-and-https-proxy-for-jira-applications-247857187.html]:*\r\n{quote}This Outbound Proxy configuration only works for HTTP and HTTPs request only. If you are trying to connect JIRA to a Mail Server (Gmail or Office365) or to an LDAP Server, this configuration will not work.{quote}\r\n\r\nh3. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-27641].\n  {panel}\n\n{panel:title=Atlassian Update - 23 April 2015|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. Your input in the comments helps us understand how this affects you and what you're hoping to accomplish with JIRA.\r\n\r\nAt this time, this suggestion is not on the JIRA development roadmap. Please remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can [learn more about our process here|https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com].\r\n\r\nI understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n\r\nRegards,\r\nDave Meyer\r\n[dmeyer@atlassian.com|mailto:dmeyer@atlassian.com]\r\nProduct Manager, JIRA Platform\r\n{panel}\r\n\r\nWe would like to add support for the \"search for issues based on their history\"-feature to our custom fields.\r\nAccording to [https://support.atlassian.com/browse/JSP-121642] this is currently not possible. Currently you only get {panel}History searches do not support the 'xyz' field.{panel}\r\n\r\nSo it would be nice if JIRA would support history based searches for custom fields and developers could add it to their custom fields as well. 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Issue Summary\r\n\r\nThe error \"Request header is too large\" occurs immediately after upgrading Jira from 8.13.2 to 8.17.1 There were no changes in data or configuration. Editing a workflow was not possible and trigger the error . It seems that the new version require more header space than the previous version.\r\n\r\nThe related URL\r\n{noformat}\r\nhttps://base-url/secure/project/SelectProjectWorkflowSchemeStep3.jspa?...)\r\n {noformat}\r\nh3. Steps to Reproduce\r\n\r\nNot easy to reproduce, depend on Instance data and configuration\r\nh3. Expected Results\r\n\r\nThe new Jira version should work as the previous version\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the log file:\r\n{noformat}\r\n13-Sep-2021 05:33:48.569 INFO [https-jsse-nio-8443-exec-47] org.apache.coyote.http11.Http11Processor.service Error parsing HTTP request header\r\n Note: further occurrences of HTTP request parsing errors will be logged at DEBUG level.\r\n\tjava.lang.IllegalArgumentException: Request header is too large\r\n\t\tat org.apache.coyote.http11.Http11InputBuffer.parseHeaders(Http11InputBuffer.java:617)\r\n\t\tat org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:525)\r\n...\r\n{noformat}\r\n - The related URL\r\n{noformat}\r\nhttps://base-url/secure/project/SelectProjectWorkflowSchemeStep3.jspa?...)\r\n{noformat}\r\n\r\nh3. Workaround\r\n\r\n1- On Jira server, increase the Tomcat header size to 16834 in your \"server.xml\" file\r\n{code:java}\r\nmaxHttpHeaderSize=\"16834\"\r\n{code}\r\nThis change requires a node restart and should be applied to all nodes ( you can restart the nodes in round robin to avoid downtime}\r\n\r\n2- If you are using Proxy/Reverse Proxy, you will need to adjust the maxHttpHeaderSize on it as well.\r\n\r\nApache: [http://httpd.apache.org/docs/2.2/mod/core.html#limitrequestline]\r\n Nginx: [http://nginx.org/en/docs/http/ngx_http_core_module.html#large_client_header_buffers]\r\n\r\n(!) As best practices we suggest  to first test those changes  in a test/staging environment prior to rolling out any changes to a production environment. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i35tmn:","customfield_10651":null,"customfield_14734":"1|i35tt3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i355af:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i35tsv:","customfield_10653":null,"customfield_10401":null,"summary":"Increasing the Tomcat parameter \"maxHttpHeaderSize\" from the default value 8192 to 16834 for Jira","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"839645","self":"https://jira.atlassian.com/rest/api/latest/issue/839645","key":"JRASERVER-65906","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"349220","self":"https://jira.atlassian.com/rest/api/2/issueLink/349220","outwardIssue":{"id":"31185","key":"JRASERVER-8505","self":"https://jira.atlassian.com/rest/api/2/issue/31185","fields":{"summary":"Add a new \"Issue Linked\" event for listeners to respond to","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. 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Issue Summary\r\n\r\nIn Jira Software Data Center 11.3.x, the Activity Stream gadget is missing the Project filter criterion from the “Global Filter” section. Additionally, the \"add filter\" functionality for the stream is non-functional, preventing users from restricting activity to specific projects. The option to select “Project” under “Global Filter” was available in 10.3.x release.\r\nh3. Steps to Reproduce\r\n # Log in to a Jira Software Data Center instance (version 11.3.x).\r\n # Navigate to a Dashboard and add a new Activity Stream gadget (or edit an existing one).\r\n # Open the gadget configuration.\r\n # Under the the Global Filters section, try to add a filter using “Add a global filter” option.\r\n # Observe that Project is missing from the list of available criteria.\r\n # Under Available Streams, ensure a “stream” is checked and click the “add filter” link.\r\n # Observe the message: \"All available filters have already been added.\"\r\n\r\nh3. Expected Results\r\n * The Project filter should be available under Global Filters to allow users to filter activities by one or more projects.\r\n * Clicking “add filter” should allow the user to select and configure specific filters without claiming all filters are already added.\r\n!Jira103_Filter.png|width=474,height=202!\r\n\r\nh3. Actual Results\r\n * The Project filter is entirely absent from the UI.\r\n * The gadget incorrectly reports: “All available filters have already been added” !Jira113_Filter.png|width=475,height=205! .\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qt73:","customfield_14734":"1|i4qtdb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pmt8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qtd3:","customfield_12830":null,"customfield_10401":null,"summary":"Activity Stream Gadget: \"Project\" filter is missing from Global Filter section and \"Add Filter\" link is 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-22024].\n  {panel}\n\n{panel:title=Atlassian Update - 23 April 2015|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. Your input in the comments helps us understand how this affects you and what you're hoping to accomplish with JIRA.\r\n\r\nAt this time, this suggestion is not on the JIRA development roadmap. Please remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can [learn more about our process here|https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com].\r\n\r\nI understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n\r\nRegards,\r\nDave Meyer\r\n[dmeyer@atlassian.com|mailto:dmeyer@atlassian.com]\r\nProduct Manager, JIRA Platform\r\n{panel}\r\n\r\nIt seems that there is no way (or none that I'm aware of) how to search for issues that are blocked by unresolved issues, resolved issues or not blocked by other unresolved issues at all (to see which issues I can work on). That would be really useful feature, because now I can have saved search filter with issues assigned to me, but I have to go through them one by one to see which are not blocked by any other. Also, it's useful to see which issues are blocking others, because we usually want them to be done first.\r\nI found a \"linkedissues\" function but that can refer to only one issue.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwenp3:","customfield_10651":null,"customfield_14734":"1|hwamnr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwoua7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwggtj:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to search for blocked / blocking issues","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2074263","self":"https://jira.atlassian.com/rest/api/latest/issue/2074263","key":"JRASERVER-78735","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.05,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB2"],"customfield_11433":"9223372036854775807","customfield_10610":9.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110316","id":"110316","description":"","name":"10.5.1","archived":false,"released":true,"releaseDate":"2025-04-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/116403","id":"116403","name":"11.3.6","archived":false,"released":true,"releaseDate":"2026-06-03"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55593","id":"55593","name":"Custom fields","description":"Issues related to custom fields, except the ones related to indexing and searching; 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Issue Summary\r\n\r\nThe *last public comment date* custom field is showing an invalid result from the issue navigator page:\r\n{code:java}\r\n$formatter.format($dateutils, $value) {code}\r\nh3. Steps to Reproduce\r\n # Install [Jira Toolkit Plugin latest version|https://marketplace.atlassian.com/apps/5142/toolkit-plugin-for-jira?tab=installation&hosting=datacenter].\r\n # Create a custom field type *last public comment date*\r\n # Associate the field to the selected project.\r\n # Open the issue navigator page and add the *last public comment date* to the search column. \r\n # Get the result here\r\n !PSSRV-167810-tested-in-10.5.png|thumbnail! \r\n\r\nh3. Expected Results\r\n\r\nIt should be showing an actual date value in the Issue Navigator page.\r\n !PSSRV-167810-tested-in-10.4.png|thumbnail! \r\nh3. Actual Results\r\n\r\nIt did not show an actual date value in the Issue Navigator page.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4csw7:","customfield_14734":"1|i4ct2f:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4bmb8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ct27:","customfield_12830":null,"customfield_10401":null,"summary":"\"Last public date comment date\" custom field value is not rendering properly in the Issue Navigator page","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2154199","self":"https://jira.atlassian.com/rest/api/latest/issue/2154199","key":"JRASERVER-79437","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy27q2","whl-fy27q2-20"],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43396","id":"43396","name":"Project - Releases"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":21.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1ece1773342d","name":"1ece1773342d","key":"JIRAUSER5223339","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5223339&avatarId=6125835","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5223339&avatarId=6125835","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5223339&avatarId=6125835","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5223339&avatarId=6125835"},"displayName":"Sandip Shrivastava","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1ece1773342d","name":"1ece1773342d","key":"JIRAUSER5223339","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5223339&avatarId=6125835","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5223339&avatarId=6125835","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5223339&avatarId=6125835","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5223339&avatarId=6125835"},"displayName":"Sandip Shrivastava","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79437/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79437/watchers","watchCount":8,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-06-24T07:35:48.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4pw3b:","updated":"2026-11-04T07:50:42.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAfter upgrading from Jira DC 10.3.18 to Jira DC 11.3.6, a [custom release notes template|https://developer.atlassian.com/server/jira/platform/creating-a-custom-release-notes-template-containing-release-comments/] stopped displaying the value of a custom field intended to be rendered as a “Release Comment” beside each issue in generated release note\r\nh3. Steps to Reproduce\r\n\r\nCreate a SCRUM project and a custom field named. “released note comments” and note the ID\r\n # modify the script with custom field id and replace the complete content with this under jira/atlassian-jira-software-10.3.18-standalone/atlassian-jira/WEB-INF/classes/templates/jira/project/releasenotes/{*}releasenotes-html.vm{*}\r\n # Restart the JIRA\r\n # Navigate to Project-{-}> settings -->Version{-}->Select Version -->Release notes.\r\n # Check the Custom field value , it is empty.\r\n\r\n \r\n\r\n \r\n{code:java}\r\n#disable_html_escaping()\r\n#macro (getReleaseNoteComment $issue)\r\n#set ($customFieldManager = $component.get(\"com.atlassian.jira.issue.CustomFieldManager\"))\r\n#if ($customFieldManager)\r\n  #set($customField = $customFieldManager.getCustomFieldObject(\"customfield_53890\"))\r\n        <span style=\"color:green\">\r\n             DEBUG CF FOUND = [$customField.id|--- [$customField.name]\r\n        </span>\r\n    #if($customField)\r\n        ##set($cfValue = $customField.getValue($issue))\r\n       #set($cfValue = $issue.getCustomFieldValue($customField))\r\n        #if($cfValue)\r\n            - <b>Release Comment</b>: $textUtils.htmlEncode($cfValue.toString())\r\n        #end\r\n         #else\r\n                <span style=\"color:red\">[DEBUG: Field context lookup failed for $customField.id]</span>\r\n        #end\r\n    #end\r\n#end\r\n<title>$action.getText('release.notes.html.title', $project, $version) </title>\r\n<body>\r\n<title>$textUtils.htmlEncode($action.getText('release.notes.html.title', $project, $version))</title>\r\n<body>\r\n<div class=\"ops-cont\">\r\n    <ul class=\"ops\">\r\n        <li>\r\n            <a class=\"aui-button first last\" href=\"$\\!requestContext.baseUrl/secure/ConfigureReleaseNote.jspa?projectId=${versionObj.projectObject.id}&version=${versionObj.id}\">$action.getText('releasenotes.configure')</a>\r\n        </li>\r\n    </ul>\r\n</div>\r\n#foreach ($issueType in $issueTypes)\r\n    #if($issueType.issues.size() > 0)\r\n        <h2>$textUtils.htmlEncode($issueType.name)</h2>\r\n        <ul>\r\n        #foreach ($issue in $issueType.issues)\r\n            <li>[<a href='$requestContext.canonicalBaseUrl/browse/$issue.key'>$issue.key</a>] - $textUtils.htmlEncode($issue.summary)#getReleaseNoteComment($issue $customFieldManager)</li>\r\n        #end\r\n        </ul>\r\n    #end\r\n#end\r\n<a name=\"editarea\"></a>\r\n<h2>$action.getText('release.notes.edit.copy')</h2>\r\n<p>$action.getText('release.notes.description')</p>\r\n<textarea rows=\"40\" cols=\"120\" id=\"editcopy\">\r\n#doubleEncode($action.getText('release.notes.heading', $project, $version))\r\n#foreach ($issueType in $issueTypes)\r\n    #if($issueType.issues.size() > 0)\r\n<h2>#doubleEncode($issueType.name)</h2>\r\n<ul>\r\n#foreach ($issue in $issueType.issues)\r\n<li>[<a href='$!requestContext.canonicalBaseUrl/browse/$issue.key'>$issue.key</a>] - #doubleEncode($issue.summary)#getReleaseNoteComment($issue $customFieldManager)</li>\r\n#end\r\n</ul>\r\n#end\r\n#end\r\n</textarea>\r\n</body> {code}\r\n \r\n\r\n \r\nh3. Expected Results\r\n\r\nThe CustomField value should be displayed\r\nh3. Actual Results\r\n\r\nValue of the custom field is empty\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\n2026-06-23 07:11:23,235+0000 http-nio-8080-exec-10 url: /jira/login.jsp, /jira/plugins/servlet/login WARN anonymous 431x3x1 1u7rw4g 10.140.13.46,172.50.0.2 /login.jsp [velocity] Cannot locate method(s) getText(java.lang.String java.lang.String java.lang.String), getText(java.lang.String) for class com.atlassian.jira.web.action.browser.ReleaseNote for security introspection in Velocity {noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pvy7:","customfield_14734":"1|i4pw4f:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4opl8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4pw47:","customfield_12830":null,"customfield_10401":null,"summary":"Customfield value is empty in releasenotes using Custom Templates","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"832711","self":"https://jira.atlassian.com/rest/api/latest/issue/832711","key":"JRASERVER-65809","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["orange","pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":88.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"413178","self":"https://jira.atlassian.com/rest/api/2/issueLink/413178","outwardIssue":{"id":"1485631","key":"JRASERVER-70637","self":"https://jira.atlassian.com/rest/api/2/issue/1485631","fields":{"summary":"Incoming 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We understand that this issue is causing extra workload and pain, that’s why we want to provide some guidance and support. \r\n\r\nWe prepared a [knowledge base article|https://confluence.atlassian.com/jirakb/how-to-rename-a-group-in-jira-968662365.html] that explains how to manually rename groups through the database, similarly to Confluence. We learned from you that an article like that would indeed be helpful. Please note that this procedure is not part of the Jira’s intended functionality, and the information is provided as-is. This is only a way of providing a solution as soon as possible. For customized Jira instances using multiple apps, this might not be sufficient, though. The scripts will update the group names in the Jira platform, which is shared between Jira Core, Jira Software, and Jira Service Desk (the latter two are built on top of the platform). It might happen that group names are also stored in places specific to Jira Software, Jira Service Desk or Portfolio for Jira, and these won’t be updated.\r\n\r\nWe still plan to solve the underlying problem and prioritize this suggestion for future consideration. We will post an update when new information is available.\r\n\r\nKatarzyna Derenda\r\n Product Manager, Jira Server\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=5820fc1290ae","name":"5820fc1290ae","key":"alwyn","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/469705d07e56f9b70cd842371f95488b?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/469705d07e56f9b70cd842371f95488b?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/469705d07e56f9b70cd842371f95488b?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/469705d07e56f9b70cd842371f95488b?d=mm&s=32"},"displayName":"Alwyn Schoeman","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-1391/votes","votes":2627,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-1391/watchers","watchCount":1009,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2003-03-03T10:23:05.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwae73:","updated":"2026-11-04T07:50:18.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-1391].\r\n  {panel}\r\n\r\n*Original request description:*\r\n \r\nAs a JIRA administrator I am responsible for managing a large installation with multiple users and groups. Given the dynamic nature of my environment it is very difficult for me to create the correct user group name which can be used for many projects later on. 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Issue Summary\r\n\r\nUnable to update/change the *Start Date* and *Release Date* of a version from the *version panel* of the Jira Scrum board.\r\nh3. Steps to Reproduce\r\n # Open an existing scrum board project or create a new one.\r\n # Go to *Board* > *Show version panel*\r\n # Create a new version or select any existing version\r\n # Try to update or change the *Start date* or *Release date*\r\n\r\nh3. Expected Results\r\n\r\nYou can update/change the Start date and Release date of versions from the version panel of boards.\r\nh3. Actual Results\r\n\r\nUnable to edit the date field, as the field disappears on editing. Please find the attached video snippet for more clarity.\r\nh3. 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-39164].\n  {panel}\n\nThere needs to be an option to disable per project (admin driven) or per issue (user driven). \r\n\r\nMultiple threads, issues, and discussions exist on this topic. Previous issues have been closed as wontfix but not detailed why. \r\n\r\nhttps://jira.atlassian.com/browse/JRA-18566\r\nhttps://jira.atlassian.com/browse/JRA-23620\r\n\r\nDisabling the wiki-style editor or requiring a noformat/code macro is insufficient for software development teams that will often need to use brackets and parenthesis. 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Issue Summary\r\nWhen attempting to attach a file using the Drag & Drop feature in Agent View for any issue in the latest version of Mozilla Firefox (v150, 151), the browser opens the file instead of attaching it. This feature works correctly in the Customer Portal and also functions properly in other browsers, such as Chrome.\r\n\r\nh3. Steps to Reproduce\r\n# Use Mozilla Firefox v150 or v151 for accessing Jira\r\n# Open any issue in Agent view\r\n# Drag & Drop any file in Attachment Section\r\n# The browser open the file in same window\r\n\r\nh3. Expected Results\r\nJira should display a dialog for attachments with options to share with customers or share internally.\r\n\r\nh3. Actual Results\r\nThe file opens in the same window.\r\n\r\nh3. Workaround\r\n * Using the attachment option instead of drag-and-drop\r\n * Try using a different browser that has not been affected\r\n\r\nh3. Note\r\nThis bug also affects Firefox version 151.0.4","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4o9cv:","customfield_14734":"1|i4o9j3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4n30k:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4o9iv:","customfield_12830":null,"customfield_10401":null,"summary":"Drag & Drop doesn’t work with Mozilla Firefox (v150, 151)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"286223","self":"https://jira.atlassian.com/rest/api/latest/issue/286223","key":"JRASERVER-33883","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"200255","customfield_11435":"200255","customfield_11437":"199967","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"219726","customfield_11434":"199920","customfield_17933":null,"labels":["affects-cloud","affects-server"],"customfield_11433":"206742","customfield_10610":15.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"320388","self":"https://jira.atlassian.com/rest/api/2/issueLink/320388","outwardIssue":{"id":"763424","key":"JRACLOUD-33883","self":"https://jira.atlassian.com/rest/api/2/issue/763424","fields":{"summary":"Display user avatar on User Picker custom fields","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11776","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":6.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cgauterio","name":"cgauterio","key":"cgauterio","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cgauterio&avatarId=2474650","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cgauterio&avatarId=2474650","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cgauterio&avatarId=2474650","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cgauterio&avatarId=2474650"},"displayName":"Clarissa Gauterio","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"216850","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 13 July 2018|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThank you for your interest in this issue.\r\n\r\nWhile this suggestion has gathered significant interest, we're unable to implement all of the excellent suggestions you make. We don't plan to work on this for the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status. \r\n\r\nWe understand this decision will be disappointing to everyone who voted for this issue. While we believe this suggestion would improve the product, after careful review of the most pressing needs of our customers, we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n * Performance and stability improvements\r\n * Optimising the use of custom fields\r\n * Improving performance of boards\r\n * Improving Jira notifications\r\n * Allowing users to edit shared filters and dashboards\r\n * Mobile app for Jira Server\r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, [see our updated workflow|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113] for server feature suggestions.\r\n\r\nKind regards,\r\n Jira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cgauterio","name":"cgauterio","key":"cgauterio","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cgauterio&avatarId=2474650","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cgauterio&avatarId=2474650","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cgauterio&avatarId=2474650","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cgauterio&avatarId=2474650"},"displayName":"Clarissa Gauterio","active":false,"timeZone":"America/Sao_Paulo"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-33883/votes","votes":415,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-33883/watchers","watchCount":159,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2013-07-12T15:56:51.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hx5ldz:","updated":"2026-11-04T07:25:14.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-33883].\n  {panel}\n\nIt would be a great feature to have the User Avatar displayed on User Picker custom fields. For now, it is only displayed the user name.\r\n\r\nEg. Userona is a User Picker custom field\r\n !screenshot-1.png|thumbnail! ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx8s1r:","customfield_10651":null,"customfield_14734":"1|hx5jmn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxctkv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx6oyv:","customfield_10653":null,"customfield_10401":null,"summary":"Display user avatar on User Picker custom fields","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"363313","self":"https://jira.atlassian.com/rest/api/latest/issue/363313","key":"JRASERVER-40283","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server"],"customfield_11433":"9223372036854775807","customfield_10610":32.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"324322","self":"https://jira.atlassian.com/rest/api/2/issueLink/324322","outwardIssue":{"id":"756711","key":"JRACLOUD-40283","self":"https://jira.atlassian.com/rest/api/2/issue/756711","fields":{"summary":"Browse Users permission configurable to restrict browsing of users to specific groups","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11774","description":"We are looking into this suggestion and believe it to be a strong candidate for our roadmap. We will continue investigating and provide a follow-up in a few months time.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Under Consideration","id":"11774","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"404600","self":"https://jira.atlassian.com/rest/api/2/issueLink/404600","inwardIssue":{"id":"28401","key":"JRASERVER-7659","self":"https://jira.atlassian.com/rest/api/2/issue/28401","fields":{"summary":"Limit user picker to members of certain groups / roles","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-40283].\n  {panel}\n\nCurrently granting the Browse Users permission will allow users to browse for ALL users in the JIRA instance.\r\n\r\nThis should be configurable to allow browsing of users from certain groups only. For example, in a JIRA instance with multiple companies involved, users from one company can only browse for users in their own company, thus allowing them to use the *Issue Navigator* to look for issues from users in their own company. (with auto-complete, of course) ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxj57r:","customfield_10651":null,"customfield_14734":"1|hxitlz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxmbf3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxitlr:","customfield_10653":null,"customfield_10401":null,"summary":"Browse Users permission configurable to restrict browsing of users to specific 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the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"130822","self":"https://jira.atlassian.com/rest/api/2/issueLink/130822","inwardIssue":{"id":"317390","key":"JRASERVER-36948","self":"https://jira.atlassian.com/rest/api/2/issue/317390","fields":{"summary":"Renaming users should automatically edit existing JQL filters to reflect that new username","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-36971].\n  {panel}\n\nWhen you rename a user's username, all existing filters that still use the old username should still be working fine. This doesn't seem to be the case. \r\n\r\nTake an example here: we renamed \"johndoe\" to \"johndoe2345\", opening an existing filter that still has:\r\n{noformat}\r\nassignee = \"johndoe\"\r\n{noformat}\r\nWould not show any error at first, it just says \"no issues found\". But refreshing the page would say: \"The value 'johndoe' does not exist for the field 'assignee'.\" In fact, johndoe actually has issues assigned to him.\r\n\r\nReindexing doesn't fix the issue.\r\n\r\nWORKAROUND:\r\nManually edit the JQL filter to reflect the new username.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxd9ef:","customfield_10651":null,"customfield_14734":"1|hxaapr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxgsan:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxbsgv:","customfield_10653":null,"customfield_10401":null,"summary":"Renamed users break existing 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Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":5.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kjohnson%40atlassian.com","name":"kjohnson@atlassian.com","key":"kjohnson@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kjohnson%40atlassian.com&avatarId=2469717","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kjohnson%40atlassian.com&avatarId=2469717","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kjohnson%40atlassian.com&avatarId=2469717","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kjohnson%40atlassian.com&avatarId=2469717"},"displayName":"Kyler Johnson","active":false,"timeZone":"America/Chicago"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kjohnson%40atlassian.com","name":"kjohnson@atlassian.com","key":"kjohnson@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kjohnson%40atlassian.com&avatarId=2469717","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kjohnson%40atlassian.com&avatarId=2469717","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kjohnson%40atlassian.com&avatarId=2469717","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kjohnson%40atlassian.com&avatarId=2469717"},"displayName":"Kyler Johnson","active":false,"timeZone":"America/Chicago"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-46150/votes","votes":57,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-46150/watchers","watchCount":52,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2015-11-04T19:20:04.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxz5v3:","updated":"2026-11-04T07:24:39.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-46150].\r\n{panel}\r\nIt would be nice for customers to have access to documentation regarding the integration of HTTP Strict Transport Security (HSTS) with server instances of JIRA since it seems this has been integrated with Cloud servers.\r\n\r\n \r\n\r\nh3. Workaround\r\nRefer to [How to enable and configure HTTP Strict Transport Security (HSTS) response header on Jira|https://confluence.atlassian.com/x/1GdwPg]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxzb13:","customfield_10651":null,"customfield_14734":"1|hxz5vr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy1373:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxz5vj:","customfield_10653":null,"customfield_10401":null,"summary":"Documentation Regarding HSTS Integration With JIRA","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2154337","self":"https://jira.atlassian.com/rest/api/latest/issue/2154337","key":"JRASERVER-79438","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nIn Jira 10.3.x the \"Link Issue\" dialog would remember the last selected link type (e.g., \"is linked to\").\r\n\r\nFollowing an upgrade to Jira 11.3.x this \"sticky\" behavior is lost. Every time a user opens the \"Link Issue\" dialog, the link type resets to the first available option in alphabetical order (based on the Outward Description), regardless of what was previously selected.\r\n\r\nThis creates significant friction for users who frequently use a specific link type that is not alphabetically first.\r\n\r\n\r\n*Environment:* Jira Version: 11.3.x\r\nh3. Steps to Reproduce\r\n # Log in to Jira and open any issue and click on {*}Link Issue{*}.\r\n # In the \"This issue\" dropdown, select a link type that is *not* the first one in the list (e.g., select \"is duplicated by\" if \"blocks\" is first).\r\n # Complete the linking process or cancel the dialog.\r\n # Open the *Link Issue* dialog again (on the same issue or a different one)\r\n\r\nh3. Expected Results\r\n\r\nThe dropdown should retain the previously selected link type (\"is duplicated by\").\r\nh3. Actual Results\r\n\r\nThe dropdown resets to the first alphabetical option in the list.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pwa7:","customfield_14734":"1|i4pwgf:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4opx8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4pwg7:","customfield_12830":null,"customfield_10401":null,"summary":"Issue link type selection is no longer persistent and defaults to the first alphabetical option in Jira 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-20112].\n  {panel}\n\nIt would be great to be able to see highlighted (as in, added/removed lines show in different colour highlight from each other and unchanged lines) diffs of issue-fields so that I can see at a glance what has changed.\r\n\r\nIt'd be most useful to see at the word-level, but line-level would be ok.\r\n\r\nIt'd be useful in the change-history tab via the site, but it would also be useful within emails.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwewtz:","customfield_10651":null,"customfield_14734":"1|hwakhz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwnlmv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwfxon:","customfield_10653":null,"customfield_10401":null,"summary":"See 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-21959].\n  {panel}\n\nWe've got an email mailbox set up and we're using the com.atlassian.jira.service.services.imap.ImapService \"Create Issue Handler\" to create issues.   We'd like an automatic reply to be sent saying that an issue was created and providing the user with a link to that issue.\r\n\r\nModifying the notification scheme will not work.   Here's the problem:  when the handler creates the issue, it tries to match the email address against an existing user.  If it finds one, it makes that person as the reporter.  There's a user preference that allows people to choose whether they want to be notified about their own changes, however.   By default, people do NOT get an email based on their own changes (and this is most people's preference).   No amount of tinkering with the notification scheme will override this.\r\n\r\nWhat we need here is for the email-based issue creation to ignore the user preference and send the issue creation notification email regardless.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hweo13:","customfield_10651":null,"customfield_14734":"1|hwamjb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwpp1b:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwgg9z:","customfield_10653":null,"customfield_10401":null,"summary":"Enable auto-response from email-based issue 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-4871].\n  {panel}\n\nPresently, sub-tasks viewed in the parent issue can be ordered individually.\r\n\r\nWould be useful to add ability to order the sub-tasks by assignee, sub-task type, status, etc.?","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwh0xr:","customfield_10651":null,"customfield_14734":"1|hwa2fz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwpczj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwe693:","customfield_10653":null,"customfield_10401":null,"summary":"Add ability to group sub-tasks by assignee/sub-task 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Problem Definition:\r\nCurrently, going one single user over the license limit of the Jira license installed in the server will place the instance in \"read-only mode\", with the following warning being displayed:\r\n\r\n{{You will not be able to create new issues because the user limit for your JIRA instance has been exceeded, please contact your JIRA administrators.}}\r\n\r\nThis essentially causes an outage until admins are able to adjust the licensed users to go under the limit.\r\n\r\nh3. Suggested Solution:\r\nInstead of blocking all users from creating tickets, we could either:\r\n* Block only the users who recently were granted a license that went over the limit.\r\n* Deny users from being granted a license if that will place the instance over the license limit.\r\n\r\nh3. Why this is needed:\r\nThe current behavior essentially causes an outage on Jira instances that face this behavior, which can be very troublesome.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i19p3j:","customfield_10651":null,"customfield_14734":"1|i19p9r:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i19lev:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i19p9j:","customfield_10653":null,"customfield_10401":null,"summary":"Jira should not go into read-only mode when the license limit is exceeded","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"623285","self":"https://jira.atlassian.com/rest/api/latest/issue/623285","key":"JRASERVER-62242","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.02,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["performance-scalability","pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/66024","id":"66024","description":"","name":"7.2.8","archived":false,"released":true,"releaseDate":"2017-03-17"}],"customfield_20934":null,"issuelinks":[{"id":"228907","self":"https://jira.atlassian.com/rest/api/2/issueLink/228907","inwardIssue":{"id":"606865","key":"JRASERVER-61383","self":"https://jira.atlassian.com/rest/api/2/issue/606865","fields":{"summary":"JIRA Software can become unresponsive on upgrade or install when there are many custom fields due to restoring and locking all fields","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"330361","self":"https://jira.atlassian.com/rest/api/2/issueLink/330361","outwardIssue":{"id":"771093","key":"JRACLOUD-62242","self":"https://jira.atlassian.com/rest/api/2/issue/771093","fields":{"summary":"Updating of Field Layouts is an expensive process","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11091","id":"11091","name":"Issue - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dcurrie%40atlassian.com","name":"dcurrie@atlassian.com","key":"dcurrie@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dcurrie%40atlassian.com&avatarId=5789336","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dcurrie%40atlassian.com&avatarId=5789336","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dcurrie%40atlassian.com&avatarId=5789336","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dcurrie%40atlassian.com&avatarId=5789336"},"displayName":"Dave C","active":true,"timeZone":"Australia/Currie"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dcurrie%40atlassian.com","name":"dcurrie@atlassian.com","key":"dcurrie@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dcurrie%40atlassian.com&avatarId=5789336","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dcurrie%40atlassian.com&avatarId=5789336","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dcurrie%40atlassian.com&avatarId=5789336","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dcurrie%40atlassian.com&avatarId=5789336"},"displayName":"Dave C","active":true,"timeZone":"Australia/Currie"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-62242/votes","votes":13,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-62242/watchers","watchCount":18,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2016-08-16T01:28:13.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hya6dj:","updated":"2026-11-04T07:24:09.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-62242].\n  {panel}\n\nh3. Summary\r\n\r\nUpdating of FieldLayouts is expensive because whenever any change to FieldLayout happens there has to be a synchronized opperation done that removes all FieldLayoutItems for that FieldLayout and creates them all again (This is an order of magnitude of a number of custom fields so for large instances with thousands of custom fields editing FieldLayouts can become a major problem). Even if we change description of only a single FieldLayoutItem all items need to be recreated..\r\n\r\nh3. Environment\r\n* Large number of custom fields: 1500+\r\n* Large number fieldlayout (Field Configuration): \r\n{code:borderStyle=solid}\r\nSQL> select count(1) from fieldlayout; \r\n576 \r\n\r\nSQL> select count(1) from fieldlayoutitem; \r\n1355666\r\n{code}\r\n\r\nh3. Steps to Reproduce\r\nUsing a very large instance, edit a field configuration.\r\n\r\nh3. Expected Results\r\nJIRA does not remove all FieldLayoutItems for that FieldLayout and creates them all again.\r\n\r\nh3. Actual Results\r\nJIRA executes a very high amount of SQL, as it removes all FieldLayoutItems for that FieldLayout and creates them all again. SQL similar to:\r\n{code:borderStyle=solid}\r\nINSERT INTO public.fieldlayoutitem (ID, FIELDLAYOUT, FIELDIDENTIFIER, DESCRIPTION, VERTICALPOSITION, ISHIDDEN, ISREQUIRED, RENDERERTYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?)\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hya8dr:","customfield_14734":"1|hya6ef:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hybalz:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hya6e7:","customfield_12830":null,"customfield_10401":null,"summary":"Updating of Field Layouts is an expensive process","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"26770","self":"https://jira.atlassian.com/rest/api/latest/issue/26770","key":"JRASERVER-7108","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"1023","customfield_11435":"1029","customfield_11437":"1146","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"31250","customfield_11434":"933","customfield_17933":null,"labels":["ACE-7072","JW-Platform","affects-cloud","affects-server","pse-request","sam-request"],"customfield_11433":"36047","customfield_10610":40.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"15917","self":"https://jira.atlassian.com/rest/api/2/issueLink/15917","inwardIssue":{"id":"28353","key":"JRASERVER-7645","self":"https://jira.atlassian.com/rest/api/2/issue/28353","fields":{"summary":"Allow the notification email From address to be set to the Current User's","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"16392","self":"https://jira.atlassian.com/rest/api/2/issueLink/16392","inwardIssue":{"id":"31978","key":"JRASERVER-8715","self":"https://jira.atlassian.com/rest/api/2/issue/31978","fields":{"summary":"Mail notifications will arrive from the actual user, instead of the default address ","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"313012","self":"https://jira.atlassian.com/rest/api/2/issueLink/313012","outwardIssue":{"id":"756983","key":"JRACLOUD-7108","self":"https://jira.atlassian.com/rest/api/2/issue/756983","fields":{"summary":"Option to set sender address reply to actual user's address in email notifications","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"28572","self":"https://jira.atlassian.com/rest/api/2/issueLink/28572","inwardIssue":{"id":"14536","key":"JRASERVER-2315","self":"https://jira.atlassian.com/rest/api/2/issue/14536","fields":{"summary":"Set From address in emails","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"23084","self":"https://jira.atlassian.com/rest/api/2/issueLink/23084","inwardIssue":{"id":"48889","key":"JRASERVER-12278","self":"https://jira.atlassian.com/rest/api/2/issue/48889","fields":{"summary":"Make notification e-mails use issue's assignee's e-mail address as the FROM address","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-7108].\n  {panel}\n\n{panel:title=Atlassian Update – 4 January 2016|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience. We have reviewed this issue over the last few days; unfortunately we don't have any plans to support this in JIRA for the foreseeable future.\r\n\r\nPlease remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can [learn more about our process here|https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com].\r\n \r\nI understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n \r\nRegards,\r\nDave Meyer\r\ndmeyer@atlassian.com\r\nProduct Manager, JIRA Platform\r\n{panel}\r\n\r\nIn jira-application.properties I see the availability to customize the email header format. This is what I have:\r\n\r\n# Specifies the From: header format in notification emails. Default is of the form \"John Doe (JIRA) <jira@company.com>\".\r\n# Available variables are ${fullname}, ${email} and ${email.hostname}\r\n# If commented out, format is just 'jira@company.com'\r\n# default: jira.email.fromheader.format = ${fullname} (JIRA)\r\njira.email.fromheader.format = ${email} (${fullname}) via JIRA\r\n\r\nThe problem is that the actual address (if the user clicks to \"Reply\") is not that, but the one specified for the project, so users will just click Reply not realizing that the reply to address is not what is shown. What's more, I do not see any of the variables available to show the sender's address (e.g. project1@company.com). Is there a way to get the reply-to address to be the actual user's address (it SHOWS in the email as the sender). Do you understand my question?\r\n\r\nThanks","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwgovb:","customfield_10651":null,"customfield_14734":"1|hwa3sn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwj9rr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg1fr:","customfield_10653":null,"customfield_10401":null,"summary":"Option to set sender address reply to actual user's address in email notifications","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":"Outlook 2000 email 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Tye","active":false,"timeZone":"Asia/Shanghai"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-34202/votes","votes":250,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-34202].\n  {panel}\n\nCurrently the CSV import feature does not support Multi-Level Cascading Select fields (that are provided via the Multi-Level Cascading Select plugin). \r\n\r\nThis can be inconvenient for some users who would like to use this field during CSV imports. Hence, it would be useful if the CSV import supports the usage of the Multi-Level Cascading Select field.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx9dcf:","customfield_10651":null,"customfield_14734":"1|hx6693:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxdcfr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx7bdj:","customfield_10653":null,"customfield_10401":null,"summary":"Allow CSV import to support Multi-Level Cascading Select plugin fields","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1900450","self":"https://jira.atlassian.com/rest/api/latest/issue/1900450","key":"JRASERVER-74484","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\nWhen having a browser tab opened to a page containing the Issue Collector form and another browser tab opened to an authenticated Jira session and having the user interacting with the authenticated Jira session, the Issue Collector returned the 'XSRF check failed' error upon submission.\r\n\r\nThis is reproducible on Data Center: (yes)\r\nh3. Steps to Reproduce\r\n # Step 1: Embed an Issue Collector form into a page on some domain (domain1.com) and the Issue Collector is pulled for a Jira server with a different domain (domain2.com).  Access to both the Issue Collector and Jira over HTTPS.\r\n # Step 2: Open a browser (Chrome/Edge) with two tabs.\r\n # Step 3: In one browser tab, load the page containing the Issue Collector form, fill it out but *do not* submit.\r\n # Step 4: In a different tab (same browser), log into the Jira UI and click on a Jira issue (or any other resources in the UI).\r\n # Step 5: Return to the browser tab containing Issue Collector form and click submit\r\n\r\nh3. Expected Results\r\nThe expected result is that the Issue Collector form would submit successfully\r\n\r\nh3. Actual Results\r\nThe actual result is that the Issue Collector form would return the error \"Oops! Something went wrong...\"\r\n\r\nBelow is the full error shown on the Issue Collector form:\r\n{noformat}\r\nOops! Something went wrong...\r\n\r\nThere was a problem submitting your feedback, likely due to the configuration of this form. You might want to contact the site owner to let them know about this issue.\r\n{noformat}\r\n\r\nFrom the Developer Tool, we observe the status code 404 is returned, as well as the error \"XSRF check failed\" in the Response data.\r\n\r\nh3. Workaround\r\n\r\nThe work-around is for the user to avoid switching back and forth between the browser tab containing the Collector form and interacting with the browser tab authenticated into the Jira session.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3k2dj:","customfield_14734":"1|i3k2jz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3j2rg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3k2jr:","customfield_12830":null,"customfield_10401":null,"summary":"Issue Collector returned 'XSRF check failed' if navigated to another authenticated Jira 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Issue Summary\r\n\r\nWhen using the Jira Issue/Filter Macro on a Confluence page, the Epic Links are rendered in colors that match the background, making the text unreadable. This issue is observed when displaying the Epic Link column and affects visibility due to color rendering issues. It appears to be related to changes introduced with the \"Dark Mode\" feature, first released in Confluence 9.0, although it occurs regardless of whether dark mode is enabled. Notably, the issue is not reproducible in earlier versions such as Confluence 8.7 and 8.9, supporting the hypothesis that the problem is associated with the Dark Mode feature introduced in Confluence 9.0.\r\nh3. Steps to Reproduce\r\n # Create a Confluence page and insert a Jira Issue/Filter Macro.\r\n # Configure the macro to display the Epic Link column.\r\n # Save the page. \r\n # Confirm that the Epic Link column appears empty.\r\n{quote}!jira-issue-render-invisible-link_2025-01-07T04_58_46.017Z.png|width=886,height=259!\r\n{quote}\r\n # Highlight the content of the cells in the Epic Link column.\r\n{quote}!jira-issue-render-link-highlight_2025-01-07T04_58_46.017Z.png|width=899,height=252!\r\n{quote}\r\n\r\nh3. Expected Results\r\n\r\nEpic Links should be clearly visible against the background, regardless of the color theme or mode used. For example, in an ideal scenario, the epic would be displayed in the preview, and the link would be easily readable without needing to highlight the text.\r\nh3. Actual Results\r\n\r\nEpic Links are rendered in colors that match the background, making them unreadable. The text in the Epic Link column appears empty until highlighted, revealing a visibility issue with the current color scheme. This indicates a rendering issue where the text color is not appropriately adjusted for visibility against the background.\r\nh3. Workaround\r\n # In Jira, navigate to the main issue of the affected epic.\r\n # Click on *Admin* > {*}Add field{*}, and look for the *Epic Colour* field.\r\n # This field will contain a value in the format {{{}ghx-label-##{}}}. Empty this field and save the changes.\r\n{panel}\r\n(!)  {*}Note{*}: Modifying the Epic Colour will alter how Jira users see the epic's visual representation in the user interface.\r\n{panel}\r\n # Refresh the Confluence affected page to validate that the epic link is now visible.\r\n{quote}!jira-issue-render-after-workaround_2025-01-07T04_58_46.017Z.png|width=885,height=248!\r\n{quote}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4agrr:","customfield_14734":"1|i4agxz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i49ab0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4agxr:","customfield_12830":null,"summary":"Epic Link text is rendered in unreadable colors in the Jira Issues macro in Confluence 9.0.1 and later versions","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2167156","self":"https://jira.atlassian.com/rest/api/latest/issue/2167156","key":"CONFSERVER-104560","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/119097","id":"119097","name":"9.2.28","archived":false,"released":false},{"self":"https://jira.atlassian.com/rest/api/2/version/119098","id":"119098","name":"10.2.21","archived":false,"released":false},{"self":"https://jira.atlassian.com/rest/api/2/version/119099","id":"119099","name":"11.0.2","archived":false,"released":false}],"resolution":null,"customfield_12930":"*Scope of the fix*\r\n\r\nConfluence now creates its StAX (XML) factories with the Confluence application classloader instead of the calling thread’s context classloader. This affects {{{}ConfluenceXmlOutputFactory{}}}, {{{}DefaultXmlEventReaderFactory{}}}, the shared {{XMLEventFactory}} bean, and the {{ChangeSpaceDescriptionsBodyTypeTask}} upgrade task. On a normal Confluence thread the selected implementation (Woodstox) is unchanged.\r\n\r\n*Automated tests*\r\n * {{TestStaxFactories}} and {{TestXmlFactoriesWithForeignContextClassLoader}} create the factories on a thread whose context classloader can’t see Woodstox. They check that Woodstox is still returned, that the Woodstox-specific properties are accepted, and that XML fragments can be written and parsed.\r\n * The existing {{TestDefaultXmlEventReaderFactory}} and {{TestStaxUtils}} pass unchanged.\r\n\r\n*Manual verification of the bug*\r\n\r\nThe bug is a race at startup, so it doesn’t happen on every restart.\r\n # Start Confluence Data Center on Java 17 with the Prometheus JMX exporter agent attached, using a config that exports all MBeans:\r\n-javaagent:/path/jmx_prometheus_javaagent-1.0.1.jar=9404:/path/config.yml\r\n with {{rules: - pattern: \".*\"}} in {{{}config.yml{}}}.\r\n\r\n # Before starting Confluence, start requesting {{http://<host>:9404/metrics}} continuously, about every 0.2–1 s.\r\n # Optionally add {{{}-Datlassian.event.thread_pool_configuration.core_pool_size=8 -Datlassian.event.thread_pool_configuration.max_pool_size=8{}}}. This makes the race much more likely to occur.\r\n # Restart Confluence several times. After each startup, check {{{}atlassian-confluence.log{}}}.\r\n ** *Without the fix:* on some startups, {{Failed to make metadata for module 'confluence.macros.advanced:xhtml-include'}} with {{{}Property com.ctc.wstx.addSpaceAfterEmptyElem is not supported{}}}. Include macros on pages that go through a macro-definition update then fail with {{ClassCastException: Cannot cast java.lang.String to com.atlassian.confluence.xhtml.api.Link}} until the _Plugins macro metadata_ cache is flushed.\r\n ** *With the fix:* that WARN never appears, and Include renders normally after every restart.\r\n\r\n*Regression areas to cover*\r\n\r\nThe changed factories are used throughout XHTML rendering:\r\n * view, edit and save pages with rich content (macros, links, CDATA in code macros, large diagrams);\r\n * the Include Page and Excerpt Include macros;\r\n * PDF and Word export;\r\n * page history and diff views;\r\n * the storage ↔ editor conversion;\r\n * a system using {{-Djavax.xml.stream.XMLInputFactory}} / {{XMLOutputFactory}} overrides, which must still be honoured.","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Macros Platform"},{"self":"https://jira.atlassian.com/rest/api/2/component/42868","id":"42868","name":"Macros - Other Macros"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ttranminh","name":"ttranminh","key":"ttranminh","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ttranminh&avatarId=6418427","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ttranminh&avatarId=6418427","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ttranminh&avatarId=6418427","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ttranminh&avatarId=6418427"},"displayName":"Tam Tran","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ttranminh","name":"ttranminh","key":"ttranminh","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ttranminh&avatarId=6418427","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ttranminh&avatarId=6418427","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ttranminh&avatarId=6418427","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ttranminh&avatarId=6418427"},"displayName":"Tam Tran","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104560/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104560/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-10-30T04:41:50.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4rzof:","updated":"2026-11-04T04:42:08.000+0000","customfield_20730":null,"customfield_22630":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/18931","value":"CtB - Improve Existing","id":"18931","disabled":false},"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen a Confluence node starts while a JMX monitoring agent is reading its MBeans, Include macros can fail on that node until the _Plugins macro metadata_ cache is flushed. JMX Prometheus exporter ({{{}jmx_prometheus_javaagent{}}}) is one such agent. Rendering fails with:\r\n{noformat}\r\njava.lang.ClassCastException: Cannot cast java.lang.String to com.atlassian.confluence.xhtml.api.Link\r\n    at com.atlassian.confluence.xhtml.api.MacroDefinition.getTypedParameter(MacroDefinition.java:184)\r\n    at com.atlassian.confluence.plugins.macros.advanced.IncludeMacroUtils.getLinkOptionalFromMacro(IncludeMacroUtils.java:23)\r\n    at com.atlassian.confluence.plugins.macros.advanced.PageIncludeMacro.execute(PageIncludeMacro.java:91){noformat}\r\nDuring startup, the following is logged:\r\n\r\n \r\n{noformat}\r\nWARN [AtlassianEvent::CustomizableThreadFactory-N] [impl.macro.metadata.AllMacroMetadataCache] lambda$loadMacroMetadata$1\r\n  Failed to make metadata for module 'confluence.macros.advanced:xhtml-include': ...\r\n  Caused by: java.lang.IllegalArgumentException: Property com.ctc.wstx.addSpaceAfterEmptyElem is not supported\r\n      at java.xml/com.sun.xml.internal.stream.XMLOutputFactoryImpl.setProperty(...){noformat}\r\nConfluence’s StAX factories are created with XMLOutputFactory.newInstance() and XMLInputFactory.newInstance(). These resolve the implementation through the current thread’s context classloader. When the macro metadata build runs on an event worker thread created by a JMX agent thread (system classloader), the lookup can’t see Woodstox and falls back to the JDK’s implementation. The JDK implementation rejects the Woodstox-specific properties Confluence sets, so the Include macros can’t be constructed, and the incomplete macro metadata is cached.\r\nh3. Steps to Reproduce\r\n # Run Confluence Data Center 9.2 on JDK 17 with 4 CPUs (or {{{}-XX:ActiveProcessorCount=4{}}}). That gives 2 event worker threads.\r\n # Add the JMX Prometheus exporter agent, using a config that exports all MBeans ({{{}rules: - pattern: \".*\"{}}}): \r\n{noformat}\r\n-javaagent:/path/jmx_prometheus_javaagent-1.0.1.jar=9404:/path/config.yml{noformat}\r\n\r\n # Scrape http://<node>:9404/metrics every 1 s or less, starting before Confluence starts.\r\n # Restart Confluence several times. After each startup, search atlassian-confluence.log for Failed to make metadata for module 'confluence.macros.advanced:.\r\n # On a startup where the WARN appears, view or export a page whose Include macro goes through a macro-definition update during rendering. Apps that transform macro definitions on view do this.\r\n\r\nh3. Expected Results\r\n\r\nMacro metadata is built correctly whichever thread starts it, and Include macros render normally.\r\nh3. Actual Results\r\n * The startup WARN above, for {{confluence.macros.advanced:xhtml-include}} and {{{}confluence.macros.advanced:include{}}}. Third-party macros that use Confluence’s XML factories can fail the same way.\r\n * Include renders and PDF exports then fail with the {{ClassCastException}} on that node until the _Plugins macro metadata_ cache is flushed.\r\n\r\nThe failure depends on timing, so it appears only after some restarts. Shorter scrape intervals make it more likely.\r\n\r\nThe exception below is thrown in the {{atlassian-confluence.log}} file during startup:\r\n{noformat}\r\nWARN [AtlassianEvent::CustomizableThreadFactory-2] [impl.macro.metadata.AllMacroMetadataCache] lambda$loadMacroMetadata$1 Failed to make metadata for module 'confluence.macros.advanced:xhtml-include': Error creating bean with name 'com.atlassian.confluence.plugins.macros.advanced.PageIncludeMacro': Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.confluence.plugins.macros.advanced.PageIncludeMacro]: Constructor threw exception; nested exception is java.lang.RuntimeException: Error occurred trying to construct a XML output factory\r\norg.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.atlassian.confluence.plugins.macros.advanced.PageIncludeMacro': Bean instantiation via constructor failed; ...\r\n\t...\r\n\tat com.atlassian.confluence.impl.macro.metadata.AllMacroMetadataLoader.getMacroBodyType(AllMacroMetadataLoader.java:148)\r\n\tat com.atlassian.confluence.impl.macro.metadata.AllMacroMetadataLoader.makeMetadata(AllMacroMetadataLoader.java:111)\r\n\t...\r\n\tat com.atlassian.confluence.macro.browser.DefaultMacroMetadataManager.onPluginFrameworkStartedEvent(DefaultMacroMetadataManager.java:63)\r\n\t...\r\nCaused by: java.lang.RuntimeException: Error occurred trying to construct a XML output factory\r\n\tat com.atlassian.confluence.plugins.macros.advanced.PageIncludeMacro.<init>(PageIncludeMacro.java:60)\r\n\t...\r\nCaused by: java.lang.IllegalArgumentException: Property com.ctc.wstx.addSpaceAfterEmptyElemis not supported\r\n\tat java.xml/com.sun.xml.internal.stream.XMLOutputFactoryImpl.setProperty(XMLOutputFactoryImpl.java:157)\r\n\tat com.atlassian.confluence.content.render.xhtml.DelegateXmlOutputFactory.setProperty(DelegateXmlOutputFactory.java:69)\r\n\tat com.atlassian.confluence.content.render.xhtml.ConfluenceXmlOutputFactory.create(ConfluenceXmlOutputFactory.java:35)\r\n\tat com.atlassian.confluence.content.render.xhtml.ConfluenceXmlOutputFactory.createFragmentXmlOutputFactory(ConfluenceXmlOutputFactory.java:44)\r\n\tat com.atlassian.confluence.plugins.macros.advanced.PageIncludeMacro.<init>(PageIncludeMacro.java:58)\r\n\t...\r\n{noformat}\r\nAfterwards, every Include render on that node logs this in the atlassian-confluence.log file:\r\n{noformat}\r\nERROR [http-nio-8090-exec-5] [xhtml.view.macro.ViewMacroMarshaller] handleMacroExecutionException Error rendering macro: include\r\n -- url: /spaces/flyingpdf/pdfpageexport.action | action: pdfpageexport\r\njava.lang.ClassCastException: Cannot cast java.lang.String to com.atlassian.confluence.xhtml.api.Link\r\n\tat java.base/java.lang.Class.cast(Class.java:3892)\r\n\tat com.atlassian.confluence.xhtml.api.MacroDefinition.getTypedParameter(MacroDefinition.java:184)\r\n\tat com.atlassian.confluence.plugins.macros.advanced.IncludeMacroUtils.getLinkOptionalFromMacro(IncludeMacroUtils.java:23)\r\n\tat com.atlassian.confluence.plugins.macros.advanced.IncludeMacroUtils.getLink(IncludeMacroUtils.java:18)\r\n\tat com.atlassian.confluence.plugins.macros.advanced.PageIncludeMacro.execute(PageIncludeMacro.java:91)\r\n\t...\r\n\tat com.atlassian.confluence.content.render.xhtml.view.macro.ViewMacroMarshaller.executeMacro(ViewMacroMarshaller.java:244)\r\n\t...\r\n{noformat}\r\nh3. Workaround\r\n * Flush only the Plugins macro metadata cache: Administration -> General configuration -> Cache management. Alternatively, disable and re-enable the Include modules of the Confluence Advanced Macros app.\r\n * In the JMX exporter config, either:\r\n ** set startDelaySeconds to more than the node’s startup time (for example 300), so no MBeans are read during startup, or\r\n ** exclude the MBean with excludeObjectNames: [\"Confluence:name=CacheStatistics\"].","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4rzjb:","customfield_14734":"1|i4rzpj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4qt5g:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4rzpb:","customfield_12830":null,"summary":"Include macro fails with “Cannot cast java.lang.String to com.atlassian.confluence.xhtml.api.Link” after startup when a JMX monitoring agent reads Confluence MBeans during startup","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2095263","self":"https://jira.atlassian.com/rest/api/latest/issue/2095263","key":"JRASERVER-79005","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43408","id":"43408","name":"Indexing"},{"self":"https://jira.atlassian.com/rest/api/2/component/43422","id":"43422","name":"Project Administration - Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=44f973aba2e6","name":"44f973aba2e6","key":"JIRAUSER5269518","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5269518&avatarId=6184491","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5269518&avatarId=6184491","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5269518&avatarId=6184491","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5269518&avatarId=6184491"},"displayName":"David McCoy","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=44f973aba2e6","name":"44f973aba2e6","key":"JIRAUSER5269518","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5269518&avatarId=6184491","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5269518&avatarId=6184491","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5269518&avatarId=6184491","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5269518&avatarId=6184491"},"displayName":"David McCoy","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79005/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79005/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2025-08-05T05:35:33.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4ga6n:","updated":"2026-11-04T04:05:53.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h4. Summary:\r\n\r\nCertain project/instance level operations will trigger the method forceCreateSnapshot() which causes Jira to generate an index snapshot outside of the scheduled job parameter/s.\r\n\r\nKnown operations that trigger the forceCreateSnapshot() method are Project Re-index and Project Archive. Project re-index can be triggered manually via the following actions:\r\n * Project Settings > Project re-index (manual)\r\n * SLA recalculation (JSM)\r\n * Plugin/app operations (especially those that recalculate SLAs or update many issues)\r\n\r\nh4. Suggestion:\r\n\r\nThe scope of this request is to allow Jira Administrators to disable forceCreateSnapshot() so that snapshots are only generated at the scheduled time each day. In scenarios where resource constraints can occur due to the added pressure from snapshot generation it is necessary to mediate potential HEAP/CPU exhaustion from such operations.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ga1j:","customfield_10651":null,"customfield_14734":"1|i4ga7r:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4f3k4:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4ga7j:","customfield_10653":null,"customfield_10401":null,"summary":"Allow Jira Administrators to disable snapshot generation after archiving a project or a project re-index.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2079285","self":"https://jira.atlassian.com/rest/api/latest/issue/2079285","key":"JRASERVER-78800","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":11.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"535926","self":"https://jira.atlassian.com/rest/api/2/issueLink/535926","inwardIssue":{"id":"348767","key":"JRASERVER-39361","self":"https://jira.atlassian.com/rest/api/2/issue/348767","fields":{"summary":"We should improve the Webhooks logging","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/24890","id":"24890","name":"Webhooks"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2a58c9773847","name":"2a58c9773847","key":"JIRAUSER5679041","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5679041&avatarId=6675004","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5679041&avatarId=6675004","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5679041&avatarId=6675004","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5679041&avatarId=6675004"},"displayName":"Vijay Krishnan Subramanian","active":true,"timeZone":"America/Chicago"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2a58c9773847","name":"2a58c9773847","key":"JIRAUSER5679041","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5679041&avatarId=6675004","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5679041&avatarId=6675004","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5679041&avatarId=6675004","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5679041&avatarId=6675004"},"displayName":"Vijay Krishnan Subramanian","active":true,"timeZone":"America/Chicago"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78800/votes","votes":4,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78800/watchers","watchCount":6,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2025-05-08T22:36:08.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4dlvr:","updated":"2026-11-04T04:05:44.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n * Usage of Webhook name in the logger would be unique and usable. Endpoint is not necessarily unique.\r\n * If the webhook doesn't return a 200 success code, log it as a WARN by default without having to turn on additional logging.\r\n * Also, log WARN or ERROR logging with the webhook name whenever it is rejected or dropped from the internal queuing before being invoked.\r\n * If a webhook doesn't work for some reason, make it easy to identify and alert in standard tooling within Jira\r\n\r\nh3. Expected Results\r\n\r\nShare the webhook name in the logger so that it will be more convenient to identify which webhook has the issue.\r\nh3. Actual Results\r\n\r\nCurrently when trace logging is enabled for com.atlassian.webhooks, it shows the id which is the primary key on the AO_A0B856_WEBHOOK table.\r\n{noformat}\r\nwebhook-dispatcher:thread-1 TRACE anonymous [c.a.webhooks.internal.DefaultWebhookService] A new webhook invocation has been created for webhook [1], invocation [da8631d1-aea2-4075-a173-ae958ffc23ed] {noformat}\r\nh3. Workaround\r\n\r\nRequired, if there is no workaround please state:\r\nCurrently there is no known workaround for this behavior. 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On large instances this can take some noticeable time. The current project reindex progress bar does not cover this information - it stays at 100% during the whole index snapshot operation. 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Artemenko","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=e7e12f16f891","name":"e7e12f16f891","key":"JIRAUSER5505108","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5505108&avatarId=6476425","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5505108&avatarId=6476425","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5505108&avatarId=6476425","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5505108&avatarId=6476425"},"displayName":"Alexander Artemenko","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78560/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78560/watchers","watchCount":11,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-01-30T17:10:41.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4b3rz:","updated":"2026-11-04T04:05:36.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nWhile creating a new issue (using Jira view or JSM portal view), you can enter the date manually for the \"Date Time Picker\" custom fields available on the create screen. In case the entered date has the wrong (out of range for database {{customfieldvalue.datevalue}} field that stores this data) value for the year, issue creation will fail with the error:\r\n_\"We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator, as they'll be able to access more specific information in the log file.\"_\r\n\r\nHowever, in fact, the issue will be created and result in a corrupt workflow state. A newly created issue will not be visible in JQL/REST output because it is not indexed upon creation, but it can be opened by direct link and will appear after the full instance re-index.\r\nh3. Steps to Reproduce\r\n # Create a new \"Date Time Picker\" custom field (the \"Date Time\" type custom fields are not affected) and add it to issue _create_ screen\r\n # Try to create a new issue and manually set the incorrect year value for the custom field. The \"incorrect\" value may vary based on *jira.date.time.picker.java.format* property and used RDBMS (for PostgreSQL and \"dd/MMM/yy h:mm a\" you can use \"30/Jan/2525252 11:09 AM\")\r\n ** Validator will correctly identify the wrong format for day/month. Only the wrong year value triggers the issue.\r\n # Attempt to create an issue will fail with an error in UI saying that issue can't be created.\r\n!issue_creation_err.png|thumbnail! \r\nIn fact, if you check on the database level (or re-index the instance), the issue will be available.\r\n{code:sql}\r\nselect id,issuenum, summary from jiraissue where summary = 'AlexTestSummary';\r\n  id   | issuenum |     summary     \r\n-------+----------+-----------------\r\n 10100 |       42 | AlexTestSummary\r\n(1 row)\r\n{code}\r\n# In addition to causing an error message, the main problem is that the issue is created in a corrupt workflow state that prevents it from correctly transitioning.\r\n!issue_corrupt_wrkflw_state.png|thumbnail! \r\n\r\nThis can be identified (and fixed) with the help of [database integrity checker|https://confluence.atlassian.com/adminjiraserver/using-the-database-integrity-checker-938847667.html] or SQL queries from [SQL equivalents for Workflow Integrity Check in Jira Data Center|https://confluence.atlassian.com/jirakb/sql-equivalents-for-workflow-integrity-check-in-jira-data-center-658179102.html]:\r\n{code:sql}\r\nSELECT jiraissue.id issue_id,\r\n       jiraissue.workflow_id,\r\n       os_wfentry.*\r\nFROM jiraissue\r\n         JOIN os_wfentry\r\n              ON jiraissue.workflow_id = os_wfentry.id\r\nWHERE os_wfentry.state IS NULL\r\n   OR os_wfentry.state = 0;\r\n issue_id | workflow_id |  id   |                   name                   | initialized | state \r\n----------+-------------+-------+------------------------------------------+-------------+-------\r\n    10100 |       10100 | 10100 | ITSD: Jira Service Desk default workflow |             |     0\r\n(1 row)\r\n{code}\r\nh3. Expected Results\r\n\r\nThe issue shouldn't be created as it was said in the error message (especially in a wrong workflow state)\r\nh3. Actual Results\r\n\r\nDespite the error, the issue is still created in a corrupt workflow state. The issue is accompanied by the following errors captured in server logs:\r\n{code:java|title=atlassian-jira.log}\r\n2025-01-30 10:42:46,123+0000 http-nio-8080-exec-1 url: /jsm/secure/QuickCreateIssue.jspa; user: admin ERROR admin 642x397x1 s21lz8 10.228.166.49,172.50.0.2 /secure/QuickCreateIssue.jspa [c.a.j.bc.issue.DefaultIssueService] Error creating issue: \r\ncom.atlassian.jira.exception.CreateException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10301][issue,10100][datevalue,2525252-01-30 10:42:00.0][id,10300][updated,1738233766118] (SQL Exception while executing the following:INSERT INTO public.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (ERROR: timestamp out of range: \"2525252-01-30 10:42:00+00\"))\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:584)\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:485)\r\n...\r\nCaused by: com.atlassian.jira.workflow.WorkflowException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10301][issue,10100][datevalue,2525252-01-30 10:42:00.0][id,10300][updated,1738233766118] (SQL Exception while executing the following:INSERT INTO public.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (ERROR: timestamp out of range: \"2525252-01-30 10:42:00+00\"))\r\n\tat com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:779)\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:576)\r\n\t... 350 more\r\nCaused by: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10301][issue,10100][datevalue,2525252-01-30 10:42:00.0][id,10300][updated,1738233766118] (SQL Exception while executing the following:INSERT INTO public.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (ERROR: timestamp out of range: \"2525252-01-30 10:42:00+00\"))\r\n\tat com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:299)\r\n\tat com.atlassian.jira.ofbiz.WrappingOfBizDelegator.createValue(WrappingOfBizDelegator.java:172)\r\n...\r\nCaused by: org.postgresql.util.PSQLException: ERROR: timestamp out of range: \"2525252-01-30 10:42:00+00\"\r\n\tat org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2725)\r\n\tat org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2412)\r\n\tat org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:371)\r\n{code}\r\nThe final root causes of the failure vary based on the used database, but the rest of the exceptions is similar:\r\n{code:java|title=MS SQL}\r\nCaused by: com.microsoft.sqlserver.jdbc.SQLServerException: One or more values is out of range of values for the datetime2 SQL Server data type.\r\n\tat com.microsoft.sqlserver.jdbc.TDSWriter.writeScaledTemporal(IOBuffer.java:5917)\r\n\tat com.microsoft.sqlserver.jdbc.TDSWriter.writeRPCDateTime2(IOBuffer.java:5762)\r\n{code}\r\n{code:java|title=MySQL}\r\nCaused by: com.mysql.cj.jdbc.exceptions.MysqlDataTruncation: Data truncation: Incorrect datetime value: '2525252-01-30 11:19:00' for column 'DATEVALUE' at row 1\r\n\tat com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:104)\r\n\tat com.mysql.cj.jdbc.ClientPreparedStatement.executeInternal(ClientPreparedStatement.java:953)\r\n\tat com.mysql.cj.jdbc.ClientPreparedStatement.executeUpdateInternal(ClientPreparedStatement.java:1092)\r\n{code}\r\n{code:java|title=Oracle DB}\r\nCaused by: java.sql.SQLException: Year out of range.\r\n\tat oracle.jdbc.driver.DateCommonBinder.setOracleCYMD(OraclePreparedStatement.java:18683)\r\n\tat oracle.jdbc.driver.TimestampBinder.bind(OraclePreparedStatement.java:18964)\r\n{code}\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behaviour. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4b3mv:","customfield_14734":"1|i4b3t3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i49x44:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4b3sv:","customfield_12830":null,"customfield_10401":null,"summary":"A corrupt issue gets created despite the error message in case the wrong format year is manually set to the \"Date Time Picker\" custom field","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null}],"warningMessages":null,"names":null,"schema":null}