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problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79534/watchers","watchCount":9,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-17T17:19:06.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r77z:","updated":"2026-09-20T08:23:23.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIn Jira 11.3.x, concurrent reads of application properties can block each other and slow down the whole Jira instance.\r\n\r\nJira uses a component to choose how it reads application properties before and after database setup. For each property read, this component calls {{DatabaseConfigurationManagerImpl.isDatabaseSetup()}}.\r\n\r\nThis method takes the local {{setupLock}} and checks the database configuration. Only one thread can run this check at a time.\r\n\r\nThe problem is most visible when code reads an application property many times. One example is the read-only mode check in permission checks. Jira 11.3 runs this check during issue, project, and project-wide permission checks.\r\n\r\nRead-only mode is only one trigger. It is not the root cause. Disabling read-only mode does not help because Jira still needs to read the property to check whether the mode is enabled.\r\n\r\nh3. Steps to Reproduce\r\n# Use Jira Data Center 11.3.x\r\n# Run many operations at the same time that perform issue or project permission checks\r\n## For example, run large JQL searches, Structure jobs, or Zephyr Scale imports or reports at the same time\r\n# Collect 5 to 10 thread dumps, 10 seconds apart, while the workload is running\r\n# Check the thread dumps for threads waiting in {{DatabaseConfigurationManagerImpl.isDatabaseSetup()}}\r\n\r\nh3. Expected Results\r\nConcurrent application property reads do not block each other.\r\n\r\nPermission-heavy work does not cause lock-related delays across the Jira instance.\r\n\r\nh3. Actual Results\r\n\r\nApplication property reads can wait for {{DatabaseConfigurationManagerImpl.setupLock}}.\r\n\r\nWhen many threads read application properties at the same time, they wait for {{DatabaseConfigurationManagerImpl.isDatabaseSetup()}} to finish and execute the check one thread at a time.\r\n\r\nThis can increase request time and cause Jira to become slow across the instance.\r\n\r\n\r\nh3. Workaround\r\n\r\n* Stagger large 3rd-party app processing jobs instead of running them concurrently.\r\n* Reduce or reschedule operations that perform large project-wide or issue-wide permission enumerations.\r\n* Avoid running large permission-heavy background jobs during peak interactive usage.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r72v:","customfield_14734":"1|i4r793:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4q0p0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r78v:","customfield_12830":null,"customfield_10401":null,"summary":"Performance degradation in Jira 11.3 due to serializing application property reads","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1943577","self":"https://jira.atlassian.com/rest/api/latest/issue/1943577","key":"JRASERVER-75733","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Please do no edit without asking in the slack room #help-seta “"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":25.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jrey","name":"jrey","key":"jrey","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jrey&avatarId=5811472","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jrey&avatarId=5811472","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jrey&avatarId=5811472","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jrey&avatarId=5811472"},"displayName":"Julien Rey","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jrey","name":"jrey","key":"jrey","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jrey&avatarId=5811472","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jrey&avatarId=5811472","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jrey&avatarId=5811472","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jrey&avatarId=5811472"},"displayName":"Julien Rey","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-75733/votes","votes":29,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-75733/watchers","watchCount":28,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2023-05-10T16:42:58.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3rcon:","updated":"2026-09-20T07:54:50.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nh4. Context behind this bug\r\n\r\nIn a cluster of Jira nodes, scheduled jobs can be picked up and executed by any Jira node.\r\n\r\nExamples of scheduled job include, but are not limited to:\r\n - the Jira Batched Notification job (responsible for generating Jira batched Notifications and adding them to the Mail Queue)\r\n - the Jira Service Management Notification job (responsible for generating Customer notifications and adding them to the Mail Queue)\r\n\r\nIdeally, the execution of a scheduled job should be fairly distributed across all the nodes, so that:\r\n - Node 1 runs job A\r\n - Then next time job A is scheduled, Node 2 should run it\r\n - Then next time job A is scheduled, Node 3 should run it\r\n - Etc...\r\n\r\nWith a fairly load of scheduled jobs across nodes, this should ensure that, whenever a job adds mails to the Mail queue, the emails piling up in the queue are fairly distributed across nodes (each node has {*}its own mail queue{*}).\r\nh4. Problem\r\n\r\nFor unknown reasons, it has been observed in some Jira instance with heavy daily operations generating a lot of emails (Jira batched Notifications, or Customer notifications) that the same Jira node tends to run the same job over and over, instead of \"letting other\" nodes running the job on a Round Robin basis.\r\n\r\nIn the case where the job that the node keeps running on its own is the Jira Batched Notification job, of the JSM Customer Notification job, the following will happen:\r\n - all the emails will end up on the *Mail Queue of 1 single node*\r\n - in case of a busy Jira instance, the emails will be sent with a long delay, since all emails are being sent by 1 single node and emails are sent by the *Mail Queue Service* job with is using *1 single Caesium thread*\r\n\r\nh3. Steps to replicate\r\n\r\nUnknown. We haven't been able to replicate this behavior in our local Jira evironment.\r\nh3. Suggestion\r\n\r\nImprove the way scheduled jobs are picked up by the nodes in a Jira Cluster, in order to ensure that jobs are executed fairly across all Jira nodes.\r\n\r\n(!) Note: while this is not exactly a bug, since technically, scheduled jobs are picked up \"randomly\" by any Jira node that is available, we are raising this ticket as a bug since the current algorithm does not prevent the same job from picking up the same job, causing the Jira Mail Queue to pile up.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3rcjj:","customfield_14734":"1|i3rcpz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3q7vo:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3rcpr:","customfield_12830":null,"customfield_10401":null,"summary":"Scheduled jobs might end up run by the same Jira node over and over and cause the Mail Queue to pile up on 1 single Node on a Cluster","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"362368","self":"https://jira.atlassian.com/rest/api/latest/issue/362368","key":"JRASERVER-40249","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Create Issue","description":"UI component used to create or edit JIRA issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=znoorsazali","name":"znoorsazali","key":"znoorsazali","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=znoorsazali&avatarId=7503065","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=znoorsazali&avatarId=7503065","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=znoorsazali&avatarId=7503065","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=znoorsazali&avatarId=7503065"},"displayName":"Zul NS [Atlassian]","active":false,"timeZone":"Australia/Adelaide"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=znoorsazali","name":"znoorsazali","key":"znoorsazali","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=znoorsazali&avatarId=7503065","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=znoorsazali&avatarId=7503065","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=znoorsazali&avatarId=7503065","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=znoorsazali&avatarId=7503065"},"displayName":"Zul NS [Atlassian]","active":false,"timeZone":"Australia/Adelaide"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-40249/votes","votes":29,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-40249/watchers","watchCount":32,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2014-10-02T08:57:11.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxirdb:","updated":"2026-09-20T07:53:55.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h4. Summary\r\n\r\nThe Priority field and Affect Version field and Component field when added to Issue Collector, does not rendered correctly as per the following screenshots\r\n !Selection_001.png|thumbnail! !Selection_002.png|thumbnail!\r\nh4. Steps to reproduce\r\n # Create a project\r\n # Enable Issue collector in the project\r\n # Choose Custom form\r\n # Add all fields to the Create Issue screen for Issue Collector\r\n # Click on the dropdown for Priority and/or Affect Version and/or Components field\r\n\r\nh4. Expected behavior\r\n\r\nThe drop down value is rendered properly for both fields.\r\nh4. Current behavior\r\n\r\nThe fields are not rendered correctly as per the following screenshots\r\n !Selection_001.png|thumbnail! !Selection_002.png|thumbnail!\r\nh4. Workaround\r\n\r\nChange the render of the \"Components\" field from \"Auto Complete Renderer\" to \"Select List Renderer\". This will get this problem to work with a select list instead of the dropdown.\r\n\r\n \r\n\r\n \r\n\r\nMany system fields do not have the option to change the renderer any longer.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxj327:","customfield_14734":"1|hxirdz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxm99b:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxirdr:","customfield_12830":null,"customfield_10401":null,"summary":"Issue Collector Priority, Component and Version Field Not Render Correctly","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2146749","self":"https://jira.atlassian.com/rest/api/latest/issue/2146749","key":"JRASERVER-79404","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":8.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115514","id":"115514","name":"11.3.4","archived":false,"released":true,"releaseDate":"2026-04-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/116403","id":"116403","name":"11.3.6","archived":false,"released":true,"releaseDate":"2026-06-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":11.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d74d3b1a350","name":"7d74d3b1a350","key":"JIRAUSER4626561","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4626561&avatarId=5816066","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4626561&avatarId=5816066","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4626561&avatarId=5816066","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4626561&avatarId=5816066"},"displayName":"Rodrigo Jose Zaparoli","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d74d3b1a350","name":"7d74d3b1a350","key":"JIRAUSER4626561","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4626561&avatarId=5816066","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4626561&avatarId=5816066","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4626561&avatarId=5816066","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4626561&avatarId=5816066"},"displayName":"Rodrigo Jose Zaparoli","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79404/votes","votes":8,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79404/watchers","watchCount":14,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-05-21T20:37:49.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4on1z:","updated":"2026-09-20T07:53:53.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJira Calendar Plugin 8.0.0, the \"daily total\" clickable link within the Issues Calendar gadget no longer functions as expected. Instead of opening a list of issues for that specific day, the link redirects the user to the Issue Search page, however, without the JQL query.\r\n * Found in:\r\n\r\n ** Jira Calendar Plugin v8.0.0\r\n *** Tested on:\r\n **** Jira 11.3.4\r\n **** Jira 11.3.6\r\n * Not replicated in:\r\n ** Jira Calendar Plugin v7.0.0\r\n *** Tested on:\r\n **** Jira 10.3.21\r\n\r\nh3. Steps to Reproduce\r\n # Install Jira Data Center 11 and Jira Calendar Plugin 8.0.0.\r\n # Configure a dashboard with the \"Jira Issues Calendar\" gadget.\r\n # Ensure there are issues with a \"Due Date\" populated so they appear on the calendar.\r\n # Access the dashboard\r\n # Click on the \"Total\" link for any day that has multiple issues.\r\n\r\nh3. Expected Results\r\n\r\nThe gadget should open a list or search view showing all issues scheduled for that specific day.\r\nh3. Actual Results\r\n\r\nThe browser redirects to the issue search page, however, without the JQL query:\r\n{noformat}\r\nJIRA_URL/secure/IssueNavigator.jspa?reset=true${searchService.getQueryString(%20$authcontext.user,%20$calSearch.getSearchRequestForDay(%20$day%20)%20)}\r\n{noformat}\r\nThe following 404 error happens in the network request:\r\n{code:java}\r\nplugins/servlet/gadgets/$webResourceManager.getStaticPluginResource('com.atlassian.jira.ext.calendar:issues-calendar-reso...\r\n{code}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. 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Problem Definition\r\nPlugins {{jar}} files that are used by Jira Data Center are located in {{<jira-shared-home>/plugins/installed-plugins}} folder.\r\nThe {{jar}} files located there are copied to each node during startup to the plugins cache.\r\n\r\nDuring [zero downtime upgrades (ZDU)|https://confluence.atlassian.com/adminjiraserver/upgrading-jira-data-center-with-zero-downtime-938846953.html], Jira won't delete old files from the {{<jira-shared-home>/plugins/installed-plugins}}, since other nodes may still use these files.\r\nDuring startup you may notice entries in the {{atlassian-jira.log}} similar to the below:\r\n{code}\r\n2021-08-17 17:01:20,480-0300 localhost-startStop-1 INFO      [c.a.j.application.install.PluginBundleInstaller] Application plugin '/shared-home/plugins/installed-plugins/jira-transition-triggers-plugin-8.5.9.jar' is currently locked by an in-progress Zero Downtime Upgrade, skipping clean up of old version\r\n{code}\r\n\r\nIf you rely on ZDU since it was introduced, you may have more than 5 {{jar}} files of the same plugin on {{<jira-shared-home>/plugins/installed-plugins}} which are copied to each node during startup.\r\n\r\nh3. Suggested Solution\r\nOn ZDU, upgrade tasks are executed after all nodes are on the target version.\r\nThere should be an upgrade task to delete old files from {{<jira-shared-home>/plugins/installed-plugins}}, keeping only current ones.\r\n\r\nh3. Workaround\r\nReview files {{<jira-shared-home>/plugins/installed-plugins}} folder and manually delete the old (duplicates) {{jar}} files.\r\nPerform a rolling restart, clearing the plugins cache on each node.\r\n{quote}\r\nRun the following on each node.\r\n# Stop Jira following your standard procedure.\r\n# Delete the following folders.\r\n{code}\r\n<jira-local-home>/plugins/.bundled-plugins\r\n<jira-local-home>/plugins/.osgi-plugins\r\n{code}\r\n# Start Jira following your standard procedure.\r\n{quote}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i32vtz:","customfield_10651":null,"customfield_14734":"1|i32w0f:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i328en:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i32w07:","customfield_10653":null,"customfield_10401":null,"summary":"Jira should remove old jar files of plugins from the shared home as part of an upgrade task when using 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-61359].\n  {panel}\n\nCurrently it is not possible to move an issue from one project in JIRA to another project using the rest api. Please add the ability to move an issue between projects to the rest api.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy7xk7:","customfield_10651":null,"customfield_14734":"1|hy7v1j:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy95rj:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy7v1b:","customfield_10653":null,"customfield_10401":null,"summary":"Please add the ability to move an issue between projects to the rest api.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1700306","self":"https://jira.atlassian.com/rest/api/latest/issue/1700306","key":"JRASERVER-71966","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\nIn *Project Settings > Users and roles*, filtering by a specific role may not display all users.\r\n\r\nh3. Steps to Reproduce\r\n # In a project, have different project roles and include users into each one of them. In the example, we had 628 users at the Developers group, 158 users at the Project Administrator group, and others.\r\n # Access the project role page of the project settings. It will return a list with all users part of a project role in that project.\r\n# Select the option to filter by specific roles and mark the checkbox for the group Developers.\r\n\r\nh3. Expected Results\r\nThe results should include 628 users, 10 users per page, resulting in 63 possible pages to browse.\r\n\r\nh3. Actual Results\r\nThe results only go to the 5th page. There is no way to see the rest of the users.\r\n\r\nChecking the REST API results for {{http://JIRAURL/rest/api/2/project/DSP/role/10207}} (the Developer list for the DSP project) and everything returned.\r\n\r\nHowever, looking at the behavior in the Network tab for that page load, the actual REST API call is this: {{http://JIRAURL/rest/projectconfig/latest/roles/DSP?pageNumber=1&pageSize=50&query=}}\r\n\r\nAs you click on the pagination, no other network calls occur until you get to page 7. Then this runs: {{http://JIRAURL/rest/projectconfig/latest/roles/DSP?pageNumber=2&pageSize=50&query=}}\r\n\r\nThe problem here seems to be that the Developers list only has enough members to fill 5 pages of the initial list, so he can't get to page 7 to add \"page 2\" to the results via the second REST API query.\r\n\r\nh3. Workaround\r\n\r\nAdd an additional role to the filter. This will increase the number of pages displayed in the pagination. After the pagination updates, remove the additional role. All pages should show up properly for the original role now.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2n5af:","customfield_14734":"1|i2n5gv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i2mo1b:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i2n5gn:","customfield_12830":null,"customfield_10401":null,"summary":"Filtering users by project roles might not show all members","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2137133","self":"https://jira.atlassian.com/rest/api/latest/issue/2137133","key":"JRASERVER-79331","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":120.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55615","id":"55615","name":"Data Center - 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we are working on bumping log4j to a secure version but we also wanted to ensure that Jira is not vulnerable. \r\n\r\nJira DC uses Log4j2 2.20.0 (a version within the vulnerable range)\r\nexploitation requires an active SocketAppender or SocketServer/TcpSocketServer\r\nbut we've confirmed that we are not using these^\r\nso vulnerable component of this library is simply not used by Jira DC","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=fdf832643f9f","name":"fdf832643f9f","key":"JIRAUSER10019971","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10019971&avatarId=11182668","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10019971&avatarId=11182668","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10019971&avatarId=11182668","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10019971&avatarId=11182668"},"displayName":"Herb Lamb","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79331/votes","votes":58,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79331/watchers","watchCount":81,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-03-17T18:47:54.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4n5w7:","updated":"2026-09-20T07:25:50.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"Jira is currently using a version of Apache Log4J earlier than 2.25.3. As a result, our automated security scanners are triggering for reported Log4J vulnerabilities such as:\r\n * [CVE-2025-68161|https://nvd.nist.gov/vuln/detail/CVE-2025-68161]\r\n * [CVE-2026-34480|https://nvd.nist.gov/vuln/detail/CVE-2026-34480]\r\n * [CVE-2026-34477|https://nvd.nist.gov/vuln/detail/CVE-2026-34477]\r\n * [CVE-2026-34478|https://nvd.nist.gov/vuln/detail/CVE-2026-34478]\r\n * [CVE-2026-49844|https://nvd.nist.gov/vuln/detail/cve-2026-49844]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4n5r3:","customfield_10651":null,"customfield_14734":"1|i4n5xb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4lzes:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4n5x3:","customfield_10653":null,"customfield_10401":null,"summary":"Upgrade Apache Log4j to 2.25.4 or 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 *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-42120].\r\n  {panel}\r\n\r\nh3. Actual Results:\r\n\r\nWhen trying to link an attachment that contains {{@}} will fail to render the link.\r\n\r\nh3. Steps to reproduce:\r\n\r\n# Create an issue that uses the wiki rendered for comments.\r\n# Attach a file named with an @ symbol. Like \"test@test\".\r\n# Create a comment on the issue and use the {{\\[^ \\]}} notation to make a link to the attachment.\r\n# The link won't render.\r\n\r\nh3. Additional Use-Case\r\n\r\nThe link won't render if using Characters such as {{\"#\"}}, {{\",\"}}, {{\"[\"}}, {{|}}, {{&}} in the file name.\r\n\r\nh3. Expected Results: \r\n\r\nThe user is able to link the attachment properly.\r\n\r\nh3. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-41523].\n  {panel}\n\nThe recent changes to multi-value fields like Labels and Fix Version are great but they don't work for custom fields.\r\nWe use a few custom checkbox fields that I'd like to apply the same bulk changes for; Add to existing (selected options), Clear all, Replace all with, Find and remove.\r\nWe also have a custom field 'Target version' of type 'Version Picker (multiple versions)' that I'd like that functionality for, so it's got the same options again as Affected version and Fix 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Description \r\n\r\nThe error message provided on failures when setting the application (incoming - 3rd Party apps) doesn't display the real error message, causing confusion to users, and for troubleshooting purposes, currently the message seems to be +*hardcoded*+ blindly stating all fields need to be filled out, even when they are all filled out, but really error message (HAR file) is different.\r\nh2. Version info\r\n - Found in *10.3.5*\r\n - Still happening at *10.3.6*\r\n\r\nh3. Steps to Reproduce\r\n # Install Jira 10.3.5, setup _server.xml_ file missing the required _secure=true_ parameter\r\n # Try to create an incoming 3rd-party link\r\n # Fill in all the fields\r\n # Jira will display an error stating: \"{_}Fill in required fields and try again{_}\".\r\n\r\nh3. Expected Results\r\n * Jira should not have a hardcoded message because it will mislead the real output of what is occurring; better descriptive messages should be displayed to guide users and support, or even at least, display the real one as same as we see in HAR file \"{_}Please ensure that your server is using HTTPS and that your application base URL is configured appropriately.{_}\" this could guide users and support to double-check any _connector_ configuration mismatches.\r\n{code:java}\r\n],\r\n          \"cookies\": [],\r\n          \"content\": {\r\n            \"size\": 141,\r\n            \"mimeType\": \"application/json\",\r\n            \"text\": \"{\\\"errors\\\":[\\\"Please ensure that your server is using HTTPS and that your application base URL is configured appropriately.\\\"],\\\"fieldErrors\\\":{}}\"\r\n          },\r\n{code}\r\n\r\nh3. Actual Results\r\n * Jira displays a message that doesn't fit with reality.\r\n!Screenshot 2025-05-30 at 10.59.14.png!\r\n \r\n\r\nh3. Workaround\r\n\r\n*+For the blocking issue it causes:+*\r\nEdit the current connector and set the missing and required parameter for OAuth: [Running Jira applications over SSL or HTTPS|https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html#:~:text=100%22%20scheme%3D%22https%22-,secure%3D%22true%22,-sslEnabledProtocols%3D%22TLSv1.2%2CTLSv1.3] it will bypass the error and allow application link to be saved.\r\n\r\n*+For the error message:+*\r\nNone","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4e64n:","customfield_14734":"1|i4e6av:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4czno:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4e6an:","customfield_12830":null,"customfield_10401":null,"summary":"The 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Problem Definition\r\nAfter a custom field context change from global to per project, the custom field will disappear from screens in projects where it is not applicable. \r\nHowever, The values of the custom field on issues from projects where it's not applicable are *not* removed from the database table *customfieldvalue*.\r\n\r\nh3. Suggested Solution\r\nAfter a custom field context change to only apply to certain projects, all values of the custom field in issues that belong to the excluded projects should be deleted. \r\n\r\nh3. Workaround\r\n* While a *SQL DELETE* statement is feasible, this option is to be avoided. \r\n* A re-index will remove issues from searches in projects where it's not applicable. \r\n* The UI will not display any values for this custom field in the excluded projects. \r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzplof:","customfield_10651":null,"customfield_14734":"1|hzpljz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzpo7r:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzpljz:","customfield_10653":null,"customfield_10401":null,"summary":"Jira should remove the unused custom field values from the database after a context change 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-43556/watchers","watchCount":21,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2015-05-28T01:11:57.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12832","value":"50%","id":"12832","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxscvr:","updated":"2026-09-20T04:05:57.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"Relating to JRA-38790, AO has similar issues which are encountered when using activity stream plugin (and possibly other plugins that use AO as well).\r\n\r\nSQL Server does not allow more than 2000 parameters in a query.\r\n\r\n{noformat}\r\n2015-06-01 16:09:45,275 StreamsCompletionService::thread-2 ERROR admin 969x18018x3 1d4dg35 0:0:0:0:0:0:0:1 /plugins/servlet/streams [atlassian.streams.internal.LocalActivityProvider] Exception building feed\r\ncom.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:\r\nDatabase:\r\n\t- name:Microsoft SQL Server\r\n\t- version:11.00.2100\r\n\t- minor version:0\r\n\t- major version:11\r\nDriver:\r\n\t- name:jTDS Type 4 JDBC Driver for MS SQL Server and Sybase\r\n\t- version:1.2.4\r\n\r\njava.sql.SQLException: Prepared or callable statement has more than 2000 parameter markers.\r\n\tat com.atlassian.activeobjects.internal.EntityManagedActiveObjects.find(EntityManagedActiveObjects.java:185)\r\n\tat com.atlassian.activeobjects.osgi.TenantAwareActiveObjects.find(TenantAwareActiveObjects.java:335)\r\n\tat sun.reflect.GeneratedMethodAccessor762.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:497)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)\r\n\tat com.sun.proxy.$Proxy7459.find(Unknown Source)\r\n\tat com.atlassian.jira.plugins.dvcs.dao.impl.ChangesetDaoImpl$8.doInTransaction(ChangesetDaoImpl.java:436)\r\n\tat com.atlassian.jira.plugins.dvcs.dao.impl.ChangesetDaoImpl$8.doInTransaction(ChangesetDaoImpl.java:426)\r\n\tat com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)\r\n\tat com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)\r\n\tat sun.reflect.GeneratedMethodAccessor276.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:497)\r\n\tat com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:134)\r\n\tat com.sun.proxy.$Proxy308.doInTransaction(Unknown Source)\r\n\tat sun.reflect.GeneratedMethodAccessor276.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:497)\r\n\tat com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)\r\n\tat com.sun.proxy.$Proxy308.doInTransaction(Unknown Source)\r\n\tat com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)\r\n\tat sun.reflect.GeneratedMethodAccessor305.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:497)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)\r\n\tat com.sun.proxy.$Proxy5369.execute(Unknown Source)\r\n\tat com.atlassian.activeobjects.internal.SalTransactionManager.inTransaction(SalTransactionManager.java:48)\r\n\tat com.atlassian.activeobjects.internal.AbstractLoggingTransactionManager.doInTransaction(AbstractLoggingTransactionManager.java:19)\r\n\tat com.atlassian.activeobjects.internal.EntityManagedActiveObjects.executeInTransaction(EntityManagedActiveObjects.java:276)\r\n\tat com.atlassian.activeobjects.osgi.TenantAwareActiveObjects.executeInTransaction(TenantAwareActiveObjects.java:383)\r\n\tat sun.reflect.GeneratedMethodAccessor596.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:497)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)\r\n\tat com.sun.proxy.$Proxy7459.executeInTransaction(Unknown Source)\r\n\tat com.atlassian.jira.plugins.dvcs.dao.impl.ChangesetDaoImpl.getLatestChangesets(ChangesetDaoImpl.java:425)\r\n\tat com.atlassian.jira.plugins.dvcs.dao.impl.querydsl.ChangesetDaoQueryDsl.getLatestChangesets(ChangesetDaoQueryDsl.java:123)\r\n\tat com.atlassian.jira.plugins.dvcs.service.ChangesetServiceImpl.getLatestChangesets(ChangesetServiceImpl.java:220)\r\n\tat com.atlassian.jira.plugins.dvcs.streams.DvcsStreamsActivityProvider$2.call(DvcsStreamsActivityProvider.java:290)\r\n\tat com.atlassian.jira.plugins.dvcs.streams.DvcsStreamsActivityProvider$2.call(DvcsStreamsActivityProvider.java:281)\r\n\tat com.atlassian.streams.internal.LocalActivityProvider$FeedFetcher.doInTransaction(LocalActivityProvider.java:205)\r\n\tat com.atlassian.streams.internal.LocalActivityProvider$FeedFetcher.doInTransaction(LocalActivityProvider.java:186)\r\n\tat com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)\r\n\tat com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)\r\n\tat sun.reflect.GeneratedMethodAccessor276.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:497)\r\n\tat com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:134)\r\n\tat com.sun.proxy.$Proxy308.doInTransaction(Unknown Source)\r\n\tat sun.reflect.GeneratedMethodAccessor276.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:497)\r\n\tat com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)\r\n\tat com.sun.proxy.$Proxy308.doInTransaction(Unknown Source)\r\n\tat com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)\r\n\tat sun.reflect.GeneratedMethodAccessor305.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:497)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)\r\n\tat com.sun.proxy.$Proxy6421.execute(Unknown Source)\r\n\tat com.atlassian.streams.internal.LocalActivityProvider$1$1.get(LocalActivityProvider.java:125)\r\n\tat com.atlassian.streams.internal.LocalActivityProvider$1$1.get(LocalActivityProvider.java:122)\r\n\tat com.atlassian.streams.jira.JiraSessionManager.withSession(JiraSessionManager.java:26)\r\n\tat com.atlassian.streams.common.SwitchingSessionManager.withSession(SwitchingSessionManager.java:32)\r\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\r\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:497)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)\r\n\tat com.sun.proxy.$Proxy6440.withSession(Unknown Source)\r\n\tat com.atlassian.streams.internal.LocalActivityProvider$1.call(LocalActivityProvider.java:121)\r\n\tat com.atlassian.streams.internal.LocalActivityProvider$1.call(LocalActivityProvider.java:117)\r\n\tat com.atlassian.streams.internal.FeedBuilder$ToFeedCallable$1.call(FeedBuilder.java:115)\r\n\tat com.atlassian.streams.internal.FeedBuilder$ToFeedCallable$1.call(FeedBuilder.java:110)\r\n\tat java.util.concurrent.FutureTask.run(FutureTask.java:266)\r\n\tat java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)\r\n\tat java.util.concurrent.FutureTask.run(FutureTask.java:266)\r\n\tat com.atlassian.sal.core.executor.ThreadLocalDelegateRunnable.run(ThreadLocalDelegateRunnable.java:38)\r\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)\r\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)\r\n\tat java.lang.Thread.run(Thread.java:745)\r\nCaused by: java.sql.SQLException: Prepared or callable statement has more than 2000 parameter markers.\r\n\tat net.sourceforge.jtds.jdbc.SQLParser.parse(SQLParser.java:1139)\r\n\tat net.sourceforge.jtds.jdbc.SQLParser.parse(SQLParser.java:156)\r\n\tat net.sourceforge.jtds.jdbc.JtdsPreparedStatement.<init>(JtdsPreparedStatement.java:107)\r\n\tat net.sourceforge.jtds.jdbc.ConnectionJDBC2.prepareStatement(ConnectionJDBC2.java:2456)\r\n\tat org.apache.commons.dbcp.DelegatingConnection.prepareStatement(DelegatingConnection.java:295)\r\n\tat org.apache.commons.dbcp.PoolingDataSource$PoolGuardConnectionWrapper.prepareStatement(PoolingDataSource.java:318)\r\n\tat org.ofbiz.core.entity.jdbc.interceptors.connection.DelegatingConnection.prepareStatement(DelegatingConnection.java:137)\r\n\tat sun.reflect.GeneratedMethodAccessor317.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:497)\r\n\tat net.java.ao.DelegateConnectionHandler.delegate(DelegateConnectionHandler.java:94)\r\n\tat net.java.ao.DelegateConnectionHandler.invoke(DelegateConnectionHandler.java:62)\r\n\tat com.sun.proxy.$Proxy8013.prepareStatement(Unknown Source)\r\n\tat net.java.ao.DatabaseProvider.preparedStatement(DatabaseProvider.java:2352)\r\n\tat net.java.ao.EntityManager.find(EntityManager.java:747)\r\n\tat net.java.ao.EntityManager.find(EntityManager.java:682)\r\n\tat com.atlassian.activeobjects.internal.EntityManagedActiveObjects.find(EntityManagedActiveObjects.java:181)\r\n\t... 156 more\r\n{noformat}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxskpj:","customfield_14734":"1|hxscwf:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxv03j:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxscw7:","customfield_12830":null,"customfield_10401":null,"summary":"ActiveObjects generated queries with large IN clauses that result in SQL Server errors","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161383","self":"https://jira.atlassian.com/rest/api/latest/issue/2161383","key":"JRASERVER-79518","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11091","id":"11091","name":"Issue - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=19936352075c","name":"19936352075c","key":"JIRAUSER6369353","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6369353&avatarId=7422039","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6369353&avatarId=7422039","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6369353&avatarId=7422039","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6369353&avatarId=7422039"},"displayName":"Deepak 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R","active":true,"timeZone":"Asia/Kolkata"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79518/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select 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Issue Summary\r\n\r\nFollowing the upgrade to Jira 11.3.10, URL custom fields that previously contained {{file://}} links no longer display those values in the Jira UI (. While the data remains intact in the {{customfieldvalue}} database table, the new URL validation layer  treats these existing values as invalid and returns {{null}} to the display layer. This results in a perceived data loss for customers who rely on these fields to reference local or network resources.\r\nh3. Steps to Reproduce\r\n * On a Jira version prior to 11.3.10 (e.g., 11.3.8), create a {*}URL Custom Field{*}.\r\n\r\n * Create an issue and populate the field with a {{file://}} link (e.g., {{{}file:https://server/path/document.pdf{}}}).\r\n\r\n * Upgrade the Jira instance to version {*}11.3.10{*}.\r\n\r\n * View the issue created in Step 2.\r\n\r\nh3. Expected Results\r\n\r\nThe existing {{file://}} value should be displayed in the UI, even if the scheme is now restricted for _new_ inputs.\r\nh3. Actual Results\r\n * The URL field appears completely *blank* in the Issue View.\r\n\r\n * The REST API returns a {{null}} value for the field.\r\n\r\n * CSV and XML exports omit the value.\r\n\r\n * *Note:* A direct database query confirms the data still exists in the {{customfieldvalue}} table.\r\n\r\nh3. Workaround\r\n\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r247:","customfield_14734":"1|i4r2af:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pvqc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r2a7:","customfield_12830":null,"customfield_10401":null,"summary":"URL Custom Fields appear blank in the UI for existing file:// values after upgrading Jira","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1998914","self":"https://jira.atlassian.com/rest/api/latest/issue/1998914","key":"JRASERVER-77345","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nWhen the users activate \"Create issue\" button, the focus moves inappropriately to top the page.\r\nh3. Steps to Reproduce\r\n # Open the \"Issues\" page.\r\n # Navigate onto the \"Create issue\" button present in the main content area and activate it.\r\n # Observe that the focus moves to the top of the page instead of the first interactive element.\r\n\r\nh3. Screen Recording\r\n\r\n[^Screen Recording 2024-02-09 at 12.37.17 PM.mov]\r\nh3. Actual Results\r\n\r\nWhen screen reader users activate the mentioned button, the keyboard focus moves to the top of the page instead of moving onto the first interactive element i.e. \"Add issue summary\" field.\r\n\r\nAs a result, keyboard-only and screen reader users will have to navigate the page content again in order to reach desired content.\r\nh3. Expected Results\r\n\r\nEnsure that when the user activate \"Create issue\" button, the keyboard focus should move the first interactive element i.e. \"Add issue summary\" field.\r\nh3. Workaround\r\n\r\nNot Available.\r\nh3. Environment\r\n\r\nMacBook Pro (14-inch, 2021)\r\nmacOs Sonoma 14.2.1\r\nChrome - Version 121.0.6167.85 (Official Build) (arm64)\r\nFirefox- Version 92.0 (64-bit)\r\nSafari- Version 17.2.1 (19617.1.17.11.12)\r\nJAWS- Version 2022\r\nNVDA- Version 2021.2\r\nVoiceover - Version Latest ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i40ipj:","customfield_14734":"1|i40ivr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3zc38:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i40ivj:","customfield_12830":null,"customfield_10401":null,"summary":"Issues: Focus moves inappropriately","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"273130","self":"https://jira.atlassian.com/rest/api/latest/issue/273130","key":"CONFSERVER-29060","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"187249","customfield_11435":"187249","customfield_11437":"186965","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"210377","customfield_11434":"186918","customfield_17933":null,"labels":["affects-server","api&platform","databases"],"customfield_11433":"194503","customfield_10610":178.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"116100","self":"https://jira.atlassian.com/rest/api/2/issueLink/116100","outwardIssue":{"id":"304582","key":"BSERV-4030","self":"https://jira.atlassian.com/rest/api/2/issue/304582","fields":{"summary":"Support 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"111089","self":"https://jira.atlassian.com/rest/api/2/issueLink/111089","outwardIssue":{"id":"295325","key":"CWD-3584","self":"https://jira.atlassian.com/rest/api/2/issue/295325","fields":{"summary":"Support for MariaDB","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or 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Summary\r\n\r\nAny custom HTML inserted in \"At end of the BODY\" will cause double Atlassian logos\r\n\r\nh3. Environment\r\n\r\n\r\nh3. Steps to Reproduce\r\n# Go to the *Custom HTML* page.\r\n# Insert the following break tag in \"At end of the BODY\"\r\n{code}\r\n<br>\r\n{code}\r\n# Save the changes.\r\n# Scroll down the page.\r\n\r\nh3. Expected Results\r\nOnly one single logo will be displayed\r\n\r\nh3. Actual Results\r\nDouble \"Atlassian\" logo\r\n \r\nh3. Notes\r\nThis wasn't a problem with Confluence 6.8 and lower.\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i04kov:","customfield_14734":"1|i04kon:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i04jqf:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i04kof:","customfield_12830":null,"summary":"Custom HTML causing duplicate logo","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2160493","self":"https://jira.atlassian.com/rest/api/latest/issue/2160493","key":"CONFSERVER-104416","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118495","id":"118495","description":"","name":"10.2.19","archived":false,"released":false}],"resolution":null,"customfield_12930":"The issue can be recreated with breaking tests included in the pull request that trigger the same issue on cascading refresh","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Attachments"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ce8c3839f4a3","name":"ce8c3839f4a3","key":"JIRAUSER10017360","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10017360&avatarId=11179734","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10017360&avatarId=11179734","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10017360&avatarId=11179734","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10017360&avatarId=11179734"},"displayName":"Tom Smallridge","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ce8c3839f4a3","name":"ce8c3839f4a3","key":"JIRAUSER10017360","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10017360&avatarId=11179734","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10017360&avatarId=11179734","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10017360&avatarId=11179734","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10017360&avatarId=11179734"},"displayName":"Tom Smallridge","active":true,"timeZone":"UTC"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104416/votes","votes":4,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104416/watchers","watchCount":7,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-28T08:30:53.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qwkn:","updated":"2026-09-20T04:05:29.000+0000","customfield_20730":null,"customfield_22630":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/18931","value":"CtB - Improve Existing","id":"18931","disabled":false},"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\n`AttachmentService.updateData(...)` can fail with `EntityNotFoundException` after the concurrent attachment upload path changes attachment or page `ContentProperty` records in a separate transaction. The caller's transaction still holds an older Hibernate entity graph. When Confluence then refreshes that graph, Hibernate can cascade to a property row that the concurrent transaction deleted or replaced, causing the exception.\r\n \r\nThis affects integrations that call `AttachmentService.updateData(...)` inside their own transaction.\r\nh3. Steps to Reproduce\r\n # Create a page and attachment.\r\n # Add an existing `attachmentChanged-*` property to the containing page (through a plugin, or a direct database insert into CONTENTPROPERTIES).\r\n # In a caller-managed transaction, load the attachment container's property collection so it retains that existing property.\r\n # Call `AttachmentService.updateData(...)` once for the attachment.\r\n # The concurrent upload transaction removes/replaces the property.\r\n # The caller-side `refresh(container)` cascades into the deleted property and throws `EntityNotFoundException`.\r\n\r\nh3. Expected Results\r\n\r\nThe attachment data is updated with the data provided to `updateData`\r\nh3. Actual Results\r\n\r\nThe `EntityNotFoundException` is raised and the transaction rolls back.\r\n\r\nThe below exception is thrown in the logs:\r\n{noformat}\r\njakarta.persistence.EntityNotFoundException: No row with the given identifier exists: [com.atlassian.confluence.content.ContentProperty#564330559]\r\n...\r\n    at jdk.proxy4/jdk.proxy4.$Proxy266.refresh(Unknown Source)\r\n    at com.atlassian.confluence.api.impl.service.content.AttachmentServiceImpl.updateAttachmentData(AttachmentServiceImpl.java:485)\r\n    at com.atlassian.confluence.api.impl.service.content.AttachmentServiceImpl.updateData(AttachmentServiceImpl.java:316) {noformat}\r\nh3. Workaround\r\n\r\nThe following sysprop can be enabled on instances (>=9.2.22 or >=10.2.14) to avoid uploading attachments in a separate transaction when calling updateData (preventing the calling transaction from going out of sync):\r\n{code:java}\r\n-Dconfluence.attachment.upload.concurrency.guard.disabled=true{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qwfj:","customfield_14734":"1|i4qwlr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pq1o:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qwlj:","customfield_12830":null,"summary":"AttachmentService update can fail after concurrent attachment upload","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2162256","self":"https://jira.atlassian.com/rest/api/latest/issue/2162256","key":"CONFSERVER-104468","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118295","id":"118295","name":"10.2.18","archived":false,"released":true,"releaseDate":"2026-09-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. Typically, only recently created issues are in this status. Our product teams review these issues regularly.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Needs Triage","id":"10030","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42851","id":"42851","name":"Integrations - Office 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104468/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-18T02:31:34.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r7e7:","updated":"2026-09-20T04:05:26.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nThe background WebDAV session cleanup job can fail when reading a saved editing session containing a document lock. The failure generates repeated log messages, prevents that cleanup run from completing, and may prevent further edits/updates to document.\r\nh3. Steps to Reproduce\r\n # Enable [Edit in Office|https://confluence.atlassian.com/doc/edit-in-office-using-the-office-connector-170493096.html] \r\n # Attach a Word document to a Confluence page\r\n # Open a document using Edit in Office and begin editing\r\n # Keep the editing session open and wait for the WebDAV cleanup job, which runs every five minutes\r\n # Check Confluence logs\r\n\r\nh3. Expected Results\r\n\r\nEditing documents is not impacted. The cleanup job reads saved sessions successfully and removes sessions that have been inactive for more than 30 minutes and are no longer being processed.\r\nh3. Actual Results\r\n\r\nSubsequent edits/updates to the document may fail and {{confluenceDavSessionInvalidatorJobTrigger}} fails with:\r\n{noformat}\r\ncom.fasterxml.jackson.databind.exc.InvalidTypeIdException:\r\nCould not resolve type id\r\n'org.apache.jackrabbit.webdav.lock.SerializableActiveLock'\r\nas a subtype of `java.lang.Object`: no such class found {noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r793:","customfield_14734":"1|i4r7fb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4q0v8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r7f3:","customfield_12830":null,"summary":"WebDAV session cleanup fails with InvalidTypeIdException when processing Office-editing locks","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1580032","self":"https://jira.atlassian.com/rest/api/latest/issue/1580032","key":"CONFSERVER-60001","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Summary\r\n\r\nIn Windows, if Confluence is upgraded to 7.x, a subsequent attempt to start Confluence manually will not work.\r\nh4. Steps to reproduce\r\n # Install Confluence 7.0.x using the Windows installer.\r\n ** The setjre.bat file should include the line: *SET \"JRE_HOME=C:*\r\n*Program Files\\Atlassian\\Confluence\\jre*\r\n # Verify basic functionality.\r\n # Download the Confluence 7.5.2 Windows installer.\r\n # Upgrade Confluence 7.0.x to 7.5.2\r\n # If the installer fails to shut down the 7.0.x instance, shut down the Windows service for 7.0.x.\r\n # Continue with upgrade installer.\r\n # If an error displays \"...while attempting to remove the previous installation directory. Some files may be in use...\", click _Ignore_.\r\n # Installer prompts to Start Confluence and then to launch the browser.\r\n # Confluence is accessible.\r\n # If you stop and start the Windows service that the installer built, Confluence should still start up ok.\r\n # However, if you stop Confluence via the service and then try starting it via the manual start-confluence.bat, the following error is displayed:\r\n{code:java}\r\nC:\\Program Files\\Atlassian\\Confluence\\bin>start-confluence.bat\r\n\r\nTo run Confluence in the foreground, start the server with start-confluence.bat /fg\r\n2020.06.25_12.40.32\r\n2020.06.25_12.40.32\r\nNeither the JAVA_HOME nor the JRE_HOME environment variable is defined\r\nAt least one of these environment variable is needed to run this program\r\nNeither the JAVA_HOME nor the JRE_HOME environment variable is defined\r\nAt least one of these environment variable is needed to run this program\r\n{code}\r\n\r\nh4. Environment\r\n\r\nWindows operating system\r\n Upgrading from 7.0.x to 7.5.x\r\nh4. Expected result\r\n\r\nConfluence can start manually.\r\nh4. Actual result\r\n\r\nAfter executing <confluence-install>/bin/start-confluence.bat, an error is displayed in the command prompt and Confluence doesn't start.\r\nh4. Workaround\r\n # To get Confluence to start, ensure that the Confluence is not running.\r\n # Next update the <confluence-install>/bin/setenv.bat file so that the _JAVA_HOME_ environment variable is set to either the packaged JRE location or a separate Java instance on the server within. Here's an example showing a set of _JAVA_HOME_ to packaged JRE location and where to insert this line:\r\n{code:java}\r\nSET \"JAVA_HOME=C:\\Program Files\\Atlassian\\Confluence\\jre\"\r\n\r\nrem IMPORTANT NOTE: Only set JAVA_HOME or JRE_HOME above this line\r\n{code}\r\n# Execute <confluence-install>/bin/start-confluence.bat.  You may still see the messaging, but Confluence will start.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i22rl3:","customfield_14734":"1|i22rrj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i22fx3:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i22rrb:","customfield_12830":null,"summary":"In Windows, Confluence can't start manually after an upgrade","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-5338].\n  {panel}\n\nOur Confluence installation has around 150 spaces. Many of our users complain that \"Quick Search\" defaults to searching in all spaces, which makes it somewhat less quick since users always have to limit it to specific space searching.\r\n\r\nI realise that many users with smaller Confluence instances would not mind this behaviour so can we have a site-wide configuration option to configure whether quick search searches the current space or the global installation?\r\n\r\nIt would also be very handy if there was a user preference that allowed the user to configure quick search behaviour on the home page - to specify either global search or limited to the user's favourite 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-6062].\n  {panel}\n\nOn try to export page from history as PDF Confluence gives current version.\r\nHow I reproduced:\r\n1) created new page\r\n2) edited content\r\n3) opened Info->View page history and clicked on first version of document\r\n4) Clickin on 'export page to pdf' gives current version (but not selected)\r\n\r\nWorkaround\r\nRestore the historical version that you would like to export, export it and restore the current version.\r\nYou can delete these restores if you do not want it cluttering your history.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwljvb:","customfield_10651":null,"customfield_14734":"1|hwfb4f:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwgdtb:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwj3an:","customfield_10653":null,"summary":"PDF export of historical page versions","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"423087","self":"https://jira.atlassian.com/rest/api/latest/issue/423087","key":"CONFSERVER-37346","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server","cleanup-seos-dc","editor","files","old-file-macros","team-muppets","tidy"],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/37621","id":"37621","description":"First bugfix release for 5.4. 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to reproduce:\r\n\r\n- You upload three versions of a attachment.\r\n- Then you delete the two latest versions, coming back to the first version.\r\n- The Word preview macro will correctly go back and show the preview of the first version.\r\n- Then you upload a new second version, totally diferent from the other ones.\r\n- The Word preview macro will show the other second version (first one) which has already been deleted.\r\n- Same happens when you upload a third version.\r\n- Downloading the file attached will download the correct file, so the issue is not on the Attachments macro, it is on the Word Preview Macro.\r\n\r\nRestarting Confluence doesn't change the sympton.\r\n\r\nCustomer is running Confluence 5.7.3 and I was able to replicate the same issue on 5.4.1.\r\n\r\nThe customer recorded a screencast for a better understanding of the issue: https://support.atlassian.com/secure/attachment/1127505/1127505_Recording+%231.mp4\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxr49b:","customfield_14734":"1|hxqvtb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxtnov:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxqvt3:","customfield_12830":null,"summary":"Word Preview Macro showing wrong attachments 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104285/watchers","watchCount":6,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-06-28T23:33:48.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4pyz3:","updated":"2026-09-20T03:06:53.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem\r\n\r\nThe {{PageTemplateEditorToStorageUpgradeTask}} upgrade task logs a flood of {{WARN}} messages during upgrade, one per page template that contains template variables:\r\n{code:java}\r\nWARN [Catalina-utility-1] [atlassian.confluence.upgrade.UpgradeTask] convertTemplate Could not convert template '<TEMPLATENAME>' (ID: XXX) to storage format; leaving content unchanged. Cause: com.ctc.wstx.exc.WstxParsingException: Undeclared namespace prefix \"at\"\r\n at [row,col {unknown-source}]: [1,94]\r\n{code}\r\nThe task iterates *every* global and space-level page template and calls {{EditorFormatService.convertEditToStorage(...)}} on each one\r\n\r\nTemplate variables are stored using the {{at:}} namespace prefix (e.g. {{{}<at:var at:name=\"...\"/>{}}}, {{{}<at:declarations>{}}}). The edit-to-storage parsing path wraps the fragment using the editor namespace header, which declares only the default XHTML namespace and does *not* declare the {{at}} (template) namespace. As a result the parser hits the undeclared {{at}} prefix and throws {{WstxParsingException: Undeclared namespace prefix \"at\"}} for every such template\r\n\r\nBecause most non-trivial page templates use template variables, the task fails for essentially every one of them, producing very large numbers of warnings on instances with many templates\r\n\r\nNo content is lost - affected templates are caught and left unchanged - but the upgrade log is flooded with warnings, which can be alarming to administrators and obscures genuine upgrade issues\r\nh3. Environment\r\n * Confluence Data Center 9.2.21 or 10.2.13, that runs the {{PageTemplateEditorToStorageUpgradeTask}}\r\n * Instances containing global and/or space page templates that use template variables.\r\n * Warning volume scales with the number of templates containing variables (reported in the hundreds of thousands on large instances).\r\n\r\nh3. Steps to Reproduce\r\n # Start from a Confluence instance on a build prior to the affected versions, that has one or more page templates containing template variables (e.g):\r\n # Navigate to Space tools > Content Tools > Templates > Create New Template\r\n # Insert the below template:\r\n{code:xml}\r\n<at:declarations>\r\n  <at:string at:name=\"customerName\" />\r\n  <at:string at:name=\"meetingDate\" />\r\n</at:declarations>\r\n<h2>Meeting notes for <at:var at:name=\"customerName\" /></h2>\r\n<p>Date: <at:var at:name=\"meetingDate\" /></p>\r\n<p>Attendees:</p>\r\n<ul>\r\n  <li><br /></li>\r\n</ul>{code}\r\n # Upgrade the instance to an affected, so the {{PageTemplateEditorToStorageUpgradeTask}} runs\r\n # Observe the upgrade logs while the task executes\r\n\r\nh3. Expected Results\r\n\r\nTemplates already in valid storage format (including those using the {{at:}} template-variable namespace) are processed without error, and no warnings are logged for them. Only templates that genuinely cannot be converted produce a warning.\r\nh3. Actual Results\r\n\r\nOne {{WARN ... convertTemplate Could not convert template ... Undeclared namespace prefix \"at\"}} is logged for every page template that contains template variables. The template content is left unchanged, but the log is flooded with these warnings (e.g. ~280,000 occurrences reported on a large instance).\r\nh3. Workaround\r\n\r\n*The warnings are harmless* - affected templates are explicitly caught and left unchanged, so there is no data loss or functional impact. The messages can be safely ignored, or alternatively suppressed by raising the log level as follows:\r\n # *Before the upgrade has commenced*\r\n # Edit *<confluence-install>/confluence/WEB-INF/classes/log4j.properties* (in the new install directory) and add the below line:\r\n{code:java}\r\nlog4j.logger.com.atlassian.confluence.upgrade.UpgradeTask=ERROR{code}\r\n # Proceed with the upgrade as usual\r\n # After the upgrade has completed successfully, shut down Confluence, and then remove the above 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 *NOTE:* This suggestion is for *Confluence Server*. 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Issue Summary\r\n\r\nCrowd SSO with Confluence stopped working once Confluence upgraded or installed to 7.11.x or the latest version also Confluence running behind the Proxy server. With this configuration, Confluence sends a request to Crowd including Client IP address as a validation factor but it should go with Client IP and Proxy IP address with validation factor.\r\n\r\nFor example:- Confluence Configured to Crowd SSO and after enabling *“com.atlassian.crowd.manager.token”* at the crowd, we get below token request:\r\n{code:java}\r\nConfluence2021-05-25 15:06:08,041 http-nio-8095-exec-14 DEBUG [crowd.manager.token.RecoveryModeAwareTokenAuthenticationManager] Current Validation Factors: [ValidationFactor[remote_address=1.1.1.1]]{code}\r\nBut expected request should be like below where Proxy IP address also included:\r\n{code:java}\r\n2021-05-25 15:07:40,630 http-nio-8095-exec-10 DEBUG [crowd.manager.token.RecoveryModeAwareTokenAuthenticationManager] Current Validation Factors: [ValidationFactor[remote_address=2.2.2.2], ValidationFactor[X-Forwarded-For=1.1.1.1]]{code}\r\nHere, 1.1.1.1 is the Client IP address and 2.2.2.2 is the Proxy Ip address.\r\n\r\nAs per the investigation, this is happening because of the below tomcat valve which is added in Confluence 7.11.x version onwards:\r\n{code:java}\r\n <!-- http://tomcat.apache.org/tomcat-9.0-doc/config/valve.html#Remote_IP_Valve -->\r\n                    <Valve className=\"org.apache.catalina.valves.RemoteIpValve\" /> \r\n{code}\r\nh3. Steps to Reproduce\r\n # Upgrade or install the new Confluence version 7.11.x or 7.12.x \r\n # Run this Confluence behind the Proxy server.\r\n # Configure Confluence using Crowd SSO.\r\n # After configured the SSO, try to use Crowd SSO for Confluence for authentication.\r\n # SSO will not work for Confluence but other Atlassian Applications work properly.\r\n\r\nh3. Expected Results\r\n\r\nThe expected result should be like below where Confluence token request contains Proxy IP address including Client IP address as X-Forwarded-For:\r\n{code:java}\r\n 2021-05-25 15:07:40,630 http-nio-8095-exec-10 DEBUG [crowd.manager.token.RecoveryModeAwareTokenAuthenticationManager] Current Validation Factors: [ValidationFactor[remote_address=2.2.2.2], ValidationFactor[X-Forwarded-For=1.1.1.1]]{code}\r\nh3. Actual Results\r\n\r\nWith RemoteIpValve we can see the below request where just client IP address included in the Token request.\r\n{noformat}\r\nConfluence2021-05-25 15:06:08,041 http-nio-8095-exec-14 DEBUG [crowd.manager.token.RecoveryModeAwareTokenAuthenticationManager] Current Validation Factors: [ValidationFactor[remote_address=1.1.1.1]]\r\n{noformat}\r\nh3. Workaround\r\n\r\nTo fix this we can disable the below tomcat valve from the server.xml file:\r\n{code:java}\r\n <!-- http://tomcat.apache.org/tomcat-9.0-doc/config/valve.html#Remote_IP_Valve -->  <Valve className=\"org.apache.catalina.valves.RemoteIpValve\" /> {code}\r\nAnd if we needed x-forwarded-for value in Confluence access logging just change the AccessLogValve pattern like below:\r\n{code:java}\r\n<Valve className=\"org.apache.catalina.valves.AccessLogValve\" \r\n       directory=\"logs\" \r\n       maxDays=\"30\" \r\n       pattern=\"%t %{X-Forwarded-For}i %{X-AUSERNAME}o %I %h %r %s %Dms %b %{Referer}i %{User-Agent}i\" prefix=\"conf_access_log\" \r\n       requestAttributesEnabled=\"true\" \r\n       rotatable=\"true\" \r\n       suffix=\".log\" 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This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-32163].\r\n{panel}\r\nA review of Confluence has been completed by experts at UC Berkley regarding accessibility to Confluence for the visually impaired. Please see the attached word document which summarizes the findings of said report. Included are the following recommendations but please see the document for more details.\r\n * Text editor: since text editor is inherently broken and unusable by a screen reader user, the text editor should be completely overhauled and/or replaced with an accessible alternative.\r\n * For dynamic content: ARIA (Accessible-Rich Internet Applications) alert to indicate to user that the content has been dynamically changed.\r\n * For semantic structure (headings): all pages should be reviewed to ensure that no heading levels have been skipped. 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Problem\r\n\r\nSince the upgrade from version 7.19 to version 8.5, the storage order of the log seems to have changed.\r\natlassian-confluence.log 1-> atlassian-confluence.log.2 -> atlassian-confluence.log.3.\r\n\r\nIt was in this order.\r\nCurrently, atlassian-confluence.log.3 -> atlassian-confluence.log.2 -> atlassian-confluence.log.1\r\nh3. Steps to Reproduce\r\n\r\nThe default installation and navigate through confluence (enable debug logs) to generate logs to have the rotation of logs\r\n{code:java}\r\n#######8.5.15########\r\nrw-rr- 1 confluence confluence  21M Oct  4 06:38 atlassian-confluence.log.1 (oldest)\r\nrw-rr- 1 confluence confluence  21M Oct  4 06:53 atlassian-confluence.log.2\r\nrw-rr- 1 confluence confluence  21M Oct  4 07:10 atlassian-confluence.log.3\r\nrw-rr- 1 confluence confluence  21M Oct  4 07:26 atlassian-confluence.log.4\r\nrw-rr- 1 confluence confluence  21M Oct  4 07:40 atlassian-confluence.log.5\r\nrw-rr- 1 confluence confluence 6.2M Oct  4 07:44 atlassian-confluence.log (latest)\r\nroot@confluencelocalmsb-0:/var/atlassian/application-data/confluence/logs#\r\n\r\n###7.19.27########\r\nrw-rw-r- 1 confluence confluence 331K Oct  4 07:58 atlassian-confluence.log.3 (oldest)\r\nrw-rw-r- 1 confluence confluence  21K Oct  4 07:59 atlassian-confluence.log.2\r\nrw-rw-r- 1 confluence confluence  57K Oct  4 08:00 atlassian-confluence.log.1\r\nrw-rw-r- 1 confluence confluence 2.4K Oct  4 08:00 atlassian-confluence.log (latest)\r\n[root logs]#{code}\r\n \r\nlog jars in 8.5.15:\r\n{code:java}\r\n [root@ip-10-224-215-176 lib]# ls -lrth *log*\r\n-rw-r--r-- 1 confluence confluence 7.0K Apr  1  2019 com.atlassian.logging_log4j12-extras-0.0.2.jar\r\n-rw-r--r-- 1 confluence confluence  60K Jan 11  2022 org.jboss.logging_jboss-logging-3.4.3.Final.jar\r\n-rw-r--r-- 1 confluence confluence  58K Feb 21  2022 com.atlassian_atlassian-logging-2.15.1.jar\r\n-rw-r--r-- 1 confluence confluence  25K Sep 13  2022 org.apache.logging.log4j_log4j-slf4j-impl-2.19.0.jar\r\n-rw-r--r-- 1 confluence confluence 1.8M Sep 29  2023 org.apache.logging.log4j_log4j-core-2.19.0.jar\r\n-rw-r--r-- 1 confluence confluence 311K Sep 29  2023 org.apache.logging.log4j_log4j-api-2.19.0.jar\r\n-rw-r--r-- 1 confluence confluence 341K Sep 29  2023 org.apache.logging.log4j_log4j-1.2-api-2.19.0.jar\r\n-rw-r--r-- 1 confluence confluence  44K Sep  3 05:38 com.atlassian.confluence_confluence-log4j-8.5.15.jar\r\n[root lib]#{code}\r\nLog jar 7.19.27:\r\n{code:java}\r\n[root@ip-10-227-173-36 lib]# ls -lrth *log*\r\n-rw-r--r-- 1 confluence confluence  13K Apr 25  2015 jboss-logging-annotations-2.0.0.Final.jar\r\n-rw-r--r-- 1 confluence confluence  65K Mar 15  2017 jboss-logging-3.3.1.Final.jar\r\n-rw-r--r-- 1 confluence confluence 7.0K Apr  1  2019 log4j12-extras-0.0.2.jar\r\n-rw-r--r-- 1 confluence confluence  27K Apr 14  2019 log4j2-stacktrace-origins-2.2-atlassian-2.jar\r\n-rw-r--r-- 1 confluence confluence  12K Jul 20  2021 slf4j-log4j12-1.7.32.jar\r\n-rw-r--r-- 1 confluence confluence  58K Feb 21  2022 atlassian-logging-2.15.1.jar\r\n-rw-r--r-- 1 confluence confluence 448K Sep 29  2023 log4j-1.2.17-atlassian-16.jar\r\n[root lib]#{code}\r\nh3. Expected Results\r\n\r\nThe log rotation backup order number should be atlassian-confluence.log-> atlassian-confluence.log.1-> atlassian-confluence.log.2 -> atlassian-confluence.log.3.\r\n{code:java}\r\nrw-rw-r- 1 confluence confluence 331K Oct  4 07:58 atlassian-confluence.log.3 (oldest)\r\nrw-rw-r- 1 confluence confluence  21K Oct  4 07:59 atlassian-confluence.log.2\r\nrw-rw-r- 1 confluence confluence  57K Oct  4 08:00 atlassian-confluence.log.1\r\nrw-rw-r- 1 confluence confluence 2.4K Oct  4 08:00 atlassian-confluence.log (latest) {code}\r\nh3. Actual Results\r\n\r\nThe log rotation backup order number is  atlassian-confluence.log-> atlassian-confluence.log.3 -> atlassian-confluence.log.2 -> atlassian-confluence.log.1\r\n{code:java}\r\nrw-rr- 1 confluence confluence  21M Oct  4 06:38 atlassian-confluence.log.1 (oldest)\r\nrw-rr- 1 confluence confluence  21M Oct  4 06:53 atlassian-confluence.log.2\r\nrw-rr- 1 confluence confluence  21M Oct  4 07:10 atlassian-confluence.log.3\r\nrw-rr- 1 confluence confluence  21M Oct  4 07:26 atlassian-confluence.log.4\r\nrw-rr- 1 confluence confluence  21M Oct  4 07:40 atlassian-confluence.log.5\r\nrw-rr- 1 confluence confluence 6.2M Oct  4 07:44 atlassian-confluence.log (latest) {code}\r\nh3. Workaround\r\n\r\n_NA_\r\nh3. Notes","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i48an3:","customfield_14734":"1|i48atb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4748k:","customfield_14335":null,"customfield_18932":null,"customfield_10653":0.0,"customfield_14732":"1|i48at3:","customfield_12830":null,"summary":"Storage order of the atlassian-confluence.log changed in 8.0+","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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 *NOTE:* This bug report is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFCLOUD-40782].\r\n  {panel}\r\n\r\nh3. Summary\r\n\r\nDisabling the *Confluence Mobile Plugin* also disables the *Workbox - Host Plugin* in *Confluence 5.9.X*. The same behavior is not present in Confluence 5.8.X.\r\nThis also affects Confluence 6.X release. On Confluence 6.1X this is caused when disabling _Confluence Mobile Web Plugin_.\r\n\r\nh3. Steps to Reproduce\r\n # Go to Manage Add-ons in a Confluence 5.9.x instance\r\n # Find the 'Confluence Mobile Plugin'\r\n #* In more recent versions, this is caused by the _Confluence Mobile *Web* Plugin_\r\n # Disable the plugin\r\n # Refresh the page\r\n # Find the 'Workbox - Host Plugin' and notice it is also disabled\r\n\r\nh3. Expected Results\r\n * The 2 add-ons should not be dependent on each other. \r\n\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the Confluence logs:\r\n{noformat}\r\n2016-02-15 10:27:18,091 INFO [http-nio-127.0.0.101-8080-exec-2] [atlassian.plugin.manager.DefaultPluginManager] disablePlugins Found dependent enabled plugins for plugin 'com.atlassian.confluence.plugins.confluence-mobile': [com.atlassian.mywork.mywork-confluence-host-plugin(MANDATORY)].  Disabling...\r\n2016-02-15 10:27:18,092 INFO [http-nio-127.0.0.101-8080-exec-2] [atlassian.plugin.manager.DefaultPluginManager] broadcastPluginDisabling Disabling com.atlassian.mywork.mywork-confluence-host-plugin\r\n{noformat}\r\nh3. NOTES / Workaround:\r\n\r\nAdditional side effect:\r\n - Disabling - Confluence Mobile Plugin\r\n -- Causes - Workbox - Host Plugin to become disable\r\n - Disabling - Workbox - Host Plugin\r\n -- Causes - Confluence Mobile Rest to become disabled\r\n - Disabling: Confluence Mobile Rest\r\n -- Causes - Workbox - Confluence Provider Plugin To become disabled\r\n\r\nYou must have the add-ons enable in the following order to re-enable ([Relates to This Article about enabling the Workbox Plugin |https://confluence.atlassian.com/display/CONFKB/Unable+to+Enable+Workbox's+Notifications+and+Tasks+-+Host+Plugin+Due+to+NoClassDefFoundError]):\r\n - Confluence Mobile Plugin\r\n - Workbox - Common Plugin (If disable / did not chain disable in testing)\r\n - Workbox - Confluence Provider Plugin\r\n - Workbox - Host Plugin\r\n - Confluence Mobile Rest\r\n\r\nRestart Confluence, flushing caches as described here (For Cloud this will require filing a support request at [https://support.atlassian.com|https://support.atlassian.com/])\r\n - {{[https://confluence.atlassian.com/display/CONFKB/Plugins+are+disabled+at+startup+and+various+timeout+errors+appear+in+the+logs+after+startup]}}\r\n{code:java}\r\n<confluence-home>/bundled-plugins\r\n<confluence-home>/plugins-cache\r\n<confluence-home>/plugins-osgi-cache\r\n<confluence-home>/plugins-temp\r\n<confluence-home>/bundled-plugins_language\r\n{code}\r\n\r\n - Manually Trigger a content-index at this point, or the spaces will not be visable\r\n - Note that if you take the SQL route in the document above, only remove the following 2 {{bandanavalue}}'s unless there are other system plugins you also want to re-enable:\r\n{code:java}\r\n  <entry>\r\n    <string>com.atlassian.mywork.mywork-confluence-provider-plugin</string>\r\n    <boolean>false</boolean>\r\n  </entry>\r\n  <entry>\r\n    <string>com.atlassian.mywork.mywork-confluence-host-plugin</string>\r\n    <boolean>false</boolean>\r\n  </entry>\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy3asf:","customfield_14734":"1|hy37fr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hwav4f:","customfield_14335":null,"customfield_18932":null,"customfield_10653":5.0,"customfield_14732":"1|hy37fj:","customfield_12830":null,"summary":"Disabling the Confluence Mobile Plugin also disables the Workbox - 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-8749].\n  {panel}\n\nWe have discovered that Confluence is severely impacted by the Google Search Appliance, as seen in CSP-8619. \r\n* Since each page is dynamic there is no cache setting, so the GSA will hit the same page multiple times a day. In some instances we've had pages re-indexed several times an hour!\r\n* GSA, like Google, is pretty aggressive in following every single link. It hits page source, history, comment focus, everything.\r\n* Our site has ~8000 \"current versions\" of pages. GSA has indexed up to 65k worth of pages!\r\n* We're using an aggressive robots.txt file (below) but have not yet determined how successful it is.\r\n** The ideal solution would have been to block EVERYTHING but \\display\\, but we have quite a few pages that use unallowable characters in the page name (and thus URL), such as ?, that doing so would knock out a significant chunk of content.\r\n\r\nSuggestions:\r\n* Set up something in the admin console for search engine configuration, something like maybe a check list of what pages should be crawled and what should not. The ones that should not should either use noindex and nofollow meta-tags or maybe *Confluence should generate a custom robots.txt file on its own and place in the root directory*. Either is fine.\r\n* There's no reason for historical pages (version history) to not have cache headers. Set them to never expire as they'll never change.\r\n* All links to edit pages, admin pages, add comment, etc etc should have no-follow meta-tags.\r\n* At the least, it would be ideal if ALL current version pages had the /display/ in the beginning, including the ones with non-standard characters, and EVERYTHING else under different stem. \r\n** It's almost like this today, just the notable exception that the non-standard titled pages show up under the /viewpage stem instead of display. My robots.txt file below tries to work around that but, unfortunately, there's no way to pick up those pages without also picking up all of the version history pages. Some might want those crawled as well; I suspect most would not.\r\n\r\nThank you.\r\n\r\nPeter\r\n\r\nOur \"aggressive\" robots.txt file, again for which we're waiting to see if GSA picks it up like we'd like:\r\n{code}\r\n# Note: this files uses parameters specific to Google, parameters that are not in robots.txt standard\r\n# http://www.google.com/support/webmasters/, http://www.robotstxt.org/wc/faq.html and http://en.wikipedia.org/wiki/Robots_Exclusion_Standard were used to research said parameters\r\n# some links shouldn't show to an anonymous browser such as GAS but are included for completeness\r\n\r\nUser-agent: * # match all bots. GSA is our primarly crawler but logs indicate there may be others on our Intranet\r\nCrawl-delay: 5 # per http://en.wikipedia.org/wiki/Robots.txt#Nonstandard_extensions, sets number of seconds to wait between requests to 5 seconds. may not work\r\nDisallow: /pages/ # this line to purge GSA of all old page entries, will be removed in next iteration so that specific /pages/ lines below take effect\r\n# DISABLED FOR NOW Visit-time: 0600-0845 # per http://en.wikipedia.org/wiki/Robots.txt#Extended_Standard, only visit between 6:00 AM and 8:45 AM UT (GMT), may not work\r\nDisallow: /admin/ # administrator links\r\nDisallow: /adminstrators.action? # remove any administrator links\r\nDisallow: /createrssfeed.action? # remove internal RSS links\r\nDisallow: /dashboard.action? # remove the dashboard, heavy resource hit\r\nAllow: /display # ensure primary display pages are allowed\r\nDisallow: /display/*&tasklist.complete= # remove tasklist links\r\nDisallow: /display/*?decorator=printable # remove printable version links\r\nDisallow: /display/*?focusedCommentId= # remove page comment focus links\r\nDisallow: /display/*?refresh= # prevent crawler from clicking refresh button\r\nDisallow: /display/*?replyToComment= # remove reply to comment links\r\nDisallow: /display/*?rootCommentId= # remove news comment focus links\r\nDisallow: /display/*?showComments=true&showCommentArea=true#addcomment # remove add comment links\r\nDisallow: /doexportpage.action? # remove pdf export links\r\nDisallow: /dopeopledirectorysearch.action # people search\r\nDisallow: /dosearchsite.action? # remove specific site searches\r\nDisallow: /exportword? # remove word export links\r\nDisallow: /login.action? # remove the login page\r\n# Next line, 26, will be enabled when line after, 27, is removed\r\n# Allow: /pages/viewpage.action?* # allows indexing of pages with invalid titles for html (such as ?'s). Unfortunately currently allows page history to sneak in\r\nDisallow: /pages/ # this line to purge GSA of all old page entries, will be removed in next iteration so that specific /pages/ lines below take effect\r\nDisallow: /pages/copypage.action? # remove copy page links\r\nDisallow: /pages/createblogpost.action? # remove add news links\r\nDisallow: /pages/createpage.action? # remove add page links\r\nDisallow: /pages/diffpages.action? # remove page comparison pages\r\nDisallow: /pages/diffpagesbyversion.action? # remove page comparison links\r\nDisallow: /pages/editblogpost.action? # remove edit news links\r\nDisallow: /pages/editpage.action? # remove edit page links\r\nDisallow: /pages/removepage.action? # remove the remove page links\r\nDisallow: /pages/revertpagebacktoversion.action? # remove reversion links\r\nDisallow: /pages/templates # remove template pages\r\nDisallow: /pages/templates/ # block template indexes\r\nDisallow: /pages/viewchangessincelastlogin.action? # remove page comparison pages\r\nDisallow: /pages/viewpagesrc.action? # remove view page source links\r\nDisallow: /pages/viewpreviouspageversions.action? # remove the link to previous versions\r\nDisallow: /plugins/ # blocks plug-in calls\r\nDisallow: /rpc/ # remove any RPC links\r\nDisallow: /searchsite.action? # remove the wiki search engine pages\r\nDisallow: /spaces/ # remove space action pages\r\nDisallow: /themes/ # theme links\r\nDisallow: /users/ # remove user action pages\r\nDisallow: /x/ # remove tiny link urls\r\n\r\n# End file\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwl5bz:","customfield_10651":null,"customfield_14734":"1|hwgsqv:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwghkf:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwk4a7:","customfield_10653":null,"summary":"Make Confluence more configureable in how it handles web crawlers such as the Google Search Appliance","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161180","self":"https://jira.atlassian.com/rest/api/latest/issue/2161180","key":"CONFSERVER-104455","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118296","id":"118296","name":"9.2.26","archived":false,"released":false},{"self":"https://jira.atlassian.com/rest/api/2/version/118495","id":"118495","description":"","name":"10.2.19","archived":false,"released":false}],"resolution":null,"customfield_12930":"- Test many nesting macros, many levels with before and after texts to make sure all still rendering correctly\r\n - Test with user macro: \r\n - \r\n{code:java}\r\n ## @noparams\r\n<h1/>\r\nTesting\r\n<h6/>\r\n<table>\r\n<th>TH 1</th>\r\n<th>TH2</th>\r\n<tbody>\r\n <tr>\r\n<td/>\r\n<td> col 2</td>\r\n</tr>\r\n<tr/>\r\n<tr>\r\n<td> Col 1 row 3</td>\r\n<td> Col 2 row 3</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p>&nbsp;</p>\r\n<p><br/><br></p>\r\n<div class=\"noprint\">$body</div> {code}","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["blocking-9.2.25","ewt-rtb-service-operations-and-tech-entropy","internal-kickoff","viva","warranty"],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117891","id":"117891","description":"","name":"10.2.15","archived":false,"released":true,"releaseDate":"2026-08-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/117894","id":"117894","name":"9.2.23","archived":false,"released":true,"releaseDate":"2026-08-03"}],"customfield_20934":null,"issuelinks":[{"id":"555627","self":"https://jira.atlassian.com/rest/api/2/issueLink/555627","inwardIssue":{"id":"2160881","key":"CONFSERVER-104448","self":"https://jira.atlassian.com/rest/api/2/issue/2160881","fields":{"summary":"Macros with div tags inside simple User Macro wrapper rendering breaks","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10070","name":"Supersession","inward":"supersedes","outward":"is superseded by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10070"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=qpham%40atlassian.com","name":"qpham@atlassian.com","key":"qpham@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=qpham%40atlassian.com&avatarId=6418425","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=qpham%40atlassian.com&avatarId=6418425","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=qpham%40atlassian.com&avatarId=6418425","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=qpham%40atlassian.com&avatarId=6418425"},"displayName":"Quan Pham","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/40391","id":"40391","name":"Macros - 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Summary\r\n\r\nMacros nest inside a simple user macro wrapper get rendering break.\r\nh3. Steps to Reproduce\r\n * Start Confluence 10.2.15 or 9.2.23\r\n * Add user macro definition:\r\n * \r\n{code:java}\r\n## @noparams\r\n<div class=\"noprint\">$body</div> {code}\r\n\r\n * Create a blank page.\r\n * Add expand macro\r\n * Add no-print custom macro above\r\n * Add text inside no-print: Before\r\n * Add content macro after that\r\n * Add text after content macro\r\n * Save the page.\r\n * Try to view the page\r\n * Content after content macro get removed.\r\n\r\nh3. Expected Results\r\n * All macros get rendered correctly\r\n\r\nh3. Actual Results\r\n\r\nSome text missing\r\nh3. Workaround\r\nCurrently there is no known workaround for this behaviour. 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This suggestion is for {*}Confluence Server{*}. Using {*}Confluence Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-2085].\r\n{panel}\r\n{panel:title=Atlassian update – 28 November 2023|borderStyle=solid|borderColor=#6554c0|titleBGColor=#6554c0|bgColor=#eae6ff|titleColor=#ffffff}\r\nHi everyone,\r\n\r\nThere has been a delay in adding the ability to rename space keys to our [Data Center roadmap|https://www.atlassian.com/roadmap/data-center]. While we have made significant progress in understanding your requirements and designing the implementation of this feature, we have had to make the difficult decision to place the project on hold in order to increase focus on security. Our priority is always the security of your instances and data.\r\n\r\nIn the meantime, we have written up the results from the recent survey shared on our Jira tickets. Thank you to the 103 respondents for providing invaluable insights on how the ability to rename space keys should be implemented. 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This suggestion is for {*}Confluence Data Center{*}. Using {*}Confluence Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-28092].\r\n{panel}\r\n{panel:title=Atlassian Update - 8 February 2024|borderStyle=solid|borderColor=#6554c0|titleBGColor=#6554c0|bgColor=#eae6ff|titleColor=#ffffff}\r\nHi everyone,\r\n\r\nThis is Kathleen from the Confluence team. Thank you for your interest in this suggestion.\r\n\r\nAfter reviewing this ticket and weighing it up against our other opportunities, we have decided to transition it to 'Gathering interest' as we don't have plans to work on this in the near term.\r\n\r\nPlease continue to vote and watch this suggestion if it is important to your team, as we regularly review highly ranked tickets as potential roadmap items.\r\n\r\nTo learn more about our recent investments in Confluence Data Center, please check our [public roadmap|https://www.atlassian.com/roadmap/data-center?status=released&product=confluence] and our dashboards containing [recently resolved issues|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108194], and [current work and future plans|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108195].\r\n\r\nKind regards,\r\nConfluence Data Center\r\n{panel}\r\nWould like the ability to set the timeout threshold for a PDF Export. The following appears in the logs as a WARN\r\n{code:java}\r\nWARN [Long running task: PDF Space Export] [confluence.util.profiling.DefaultActivityMonitor] close Exceeded the threshold of 60000 ms: ActivitySnapshot{startTime=1425991343730, threadId=15781, threadName='Long running task: PDF Space Export', userId='', type='long-running-task', summary='PDF Space Export'} {code}\r\nWhen the threshold is reached, the link to the PDF is not displayed. Instead, an error message regarding the threshold is displayed. This leads a user to believe the file is not created since a link is not displayed and only this error is shown. Looking in the {{{}<Confluence Home>/temp{}}}, the file is there. 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anyone that can view a space can perform actions on the calendar view of that space including:\r\n * Adding a new calendar\r\n * Importing an existing calendar\r\n\r\nIt seems problematic that if a user can only view content in a space, that they are able to modify the calendar view. On the other hand, there is no specific \"add/edit calendar\" permission in a space like there is for pages, blogs, comments and attachments. So it is unclear how this will work. One suggestion might be that only space administrators could add or import calendars but that is changing how team calendars works. Another might be that it should follow the \"add/edit pages\" permission.\r\n\r\nIn addition to that, users can currently create calendars and associate those calendars with spaces that they may only have view permissions on. Again, a suggestion might be to only allow this for space administrators as there is no \"add/edit calendar\" permission in a space. Or perhaps it should check against the \"add/edit pages\" permission instead.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i0nbzj:","customfield_10651":null,"customfield_14734":"1|i0nc2n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hw9w4v:0h","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i0nc2f:","customfield_10653":null,"summary":"Team Calendars should take space edit permissions into account","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"348847","self":"https://jira.atlassian.com/rest/api/latest/issue/348847","key":"CONFSERVER-56375","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Confluence stores the license details in the {{confluence.cfg.xml}} file, which is stored locally on each node.\r\n\r\nWhen ever a license is installed on a node, the license details need to be distributed to each of the other nodes to be installed and stored in the {{confluence.cfg.xml}} file.\r\n\r\nPrior to Confluence 5.6, license changes were not propagated across nodes (a bug). 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Desciption\r\nWhen using a date picker in a Confluence page in other languages the day, month and year order is shown incorrectly. Irrespective of the settings in the configuration or the JVM parameters they always default to mm-dd-yyy if the language is set to any other than US/UK.\r\n\r\nh3. Environment\r\nConfluence 7.0.1\r\n\r\n\r\nh3. Steps to Reproduce\r\n # Change the profile language to a non US/UK language\r\n # Create a new Confluence page and add a date\r\n # The picker is shown with the incorrect order for the region/language\r\n\r\nh3. Expected Results\r\nThe day and month ordering is correct for the region e.g. dd-mm-yyyy\r\n\r\nh3. Actual Results\r\nIn other languages or regions other than US/UK this is shown as mm-dd-yyyy\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. 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 *NOTE:* This suggestion is for *Confluence Server*. 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This suggestion is for {*}Confluence Server{*}. Using {*}Confluence Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-51323].\r\n{panel}\r\nAlthough this is similar to TEAMCAL-269, this is more focused on the reporting use case.\r\n\r\nWe've had requests for the ability to get calendar information for reporting purposes. This is a slightly different set of API requirements than the ability to create, edit and update calendar events.\r\n\r\nThis issue is to track the general requirements to:\r\n * Get a listing (or sub-set) of calendars based on some query\r\n * Get some calendar metadata\r\n ** Creator\r\n ** Last updated\r\n ** # of events\r\n ** etc...\r\n\r\n{panel:title=Atlassian Status as of January 2025|borderStyle=solid|borderColor=#3c78b5|titleBGColor=#3c78b5|bgColor=#e7f4fa}\r\nDear customers,\r\n\r\nThanks for all of your continued interest for this suggestion.\r\n\r\nUnfortunately, we’re unable to yet place this suggestion on our roadmap. We acknowledge and understand the value a robust calendar API would bring, and and will continue to monitor customer interest in this space.\r\n\r\nThe implementation of this feature aside, we wish you to note that via Team Calendars we include the CalDAV protocol. This not only gives customers the ability to use Team Calendars in your favourite calendar app, but it also provides its own standardised API for calendar event retrieval and manipulation. We’ve recently built out documentation showing how to use this protocol on [developer.atlassian.com and hope that you'll find it useful as a workaround|https://developer.atlassian.com/server/confluence/use-caldav-api-to-sync-calendars/] for the time being. \r\n\r\nCheers,\r\n\r\nMichael Andreacchio\r\n\r\nConfluence DC Product Management\r\n{panel}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwxzgv:","customfield_10651":null,"customfield_14734":"1|hwt1j3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hx29jz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwv0pj:","customfield_10653":null,"summary":"Provide an API to retrieve calendar details ","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"984614","self":"https://jira.atlassian.com/rest/api/latest/issue/984614","key":"CONFSERVER-55946","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":31.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42823","id":"42823","name":"Editor - 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Summary\r\nWhen creating a new page in Confluence, Synchrony will throw a 404 response in the background since it doesn't know about the newly created content yet. Although this is an expected behaviour, it doesn't work well with [Custom Error Response|https://docs.aws.amazon.com/AmazonCloudFront/latest/DeveloperGuide/custom-error-pages.html] software, like Amazon CloudFront, for instance, since it can't be set to avoid checking specific URLs.\r\n\r\nThe same behavior occurs when pages were created while Collaborative Editing (CE) was OFF and they are updated for the first time after CE is turned ON.\r\n\r\nh2. Suggestion\r\nGracefully handle this situation and have Synchrony returning a different status (ideally, 200) instead of 404. Synchrony may be configured to know that it doesn't know the content yet because it is new and just acknowledge it instead of throwing an error.\r\n\r\nh2. Impact\r\nFor administrators who wish to display friendly error pages instead of a 404 page to users through [Custom Error Response|https://docs.aws.amazon.com/AmazonCloudFront/latest/DeveloperGuide/custom-error-pages.html] software like CloudFront, this is a showstopper. The editor will be locked spinning and won't allow users to edit pages, since CloudFront will grab the 404 and understand it as an error.\r\n\r\nh2. Steps to Replicate\r\n# Setup a Custom Error Response in CloudFront or any other software/provider you may be using. Screenshot below:\r\n!Screen Shot 2018-06-25 at 12.54.49.png|thumbnail!\r\n# Access Confluence.\r\n# Create a new page. Editor will be busted unless you disable the Custom Error Response.\r\n# This happens because in the background, 404 is throw as can be seen in the screenshot below:\r\n!Screen Shot 2018-06-18 at 12.40.54.png|thumbnail!\r\n# URL that throws the problem is:\r\n{code}\r\nRequest URL: http://localhost:8075/synchrony-proxy/v1/data/Synchrony-e15e9edb-ebce-35ba-968a-0635574a54b6/confluence-1277954?state-at=@head&state-format=type-tagged&rewrite-request=true&cached=true\r\n{code}\r\n\r\n*Scenario 2*:\r\n # Turn Collaborative Editing (CE) OFF.\r\n # Create and publish a sample page.\r\n # Turn CE ON.\r\n # Edit the same page.\r\n\r\nh2. Workaround\r\nDisable Custom Error Response for 404 responses or disable Synchrony (worst case scenario).\r\n\r\nh2. Related Information\r\nThis has been previously raised as a bug ([CONFSERVER-43777|https://jira.atlassian.com/browse/CONFSERVER-43777]) and closed due to expect behaviour. It is now being raised as a Suggestion instead due to the impact listed above. :)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzfg9b:","customfield_10651":null,"customfield_14734":"1|hzffuf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzflmn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzffuf:","customfield_10653":null,"summary":"Synchrony - 404 When Creating New Pages","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":"CONFSRVDEV-5560","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"288888","self":"https://jira.atlassian.com/rest/api/latest/issue/288888","key":"CONFSERVER-30161","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"202699","customfield_11435":"202699","customfield_11437":"202402","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":"Atlassian Update - 27 Feb 2024\r\n\r\nHi everyone,\r\nThis is Richa Srivastava from the Confluence team. Thank you for your interest in this suggestion.\r\nWhile we appreciate the significant interest in this ticket, unfortunately we can’t implement every great idea. We continue to review the most urgent needs of our customers, and at this time have to prioritise other areas of Confluence, which include some highly voted suggestions.\r\nYou can read more about how we prioritise what to implement here\\.\r\nTo learn more about our recent investments in Confluence Data Center, please check our public roadmap\\ and our dashboards containing recently resolved issues\\, and current work and future plans\\.\r\nKind regards,\r\nConfluence Data Center","customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"221660","customfield_11434":"202359","customfield_17933":null,"labels":["admin-console","affects-cloud","affects-server","ci-reduction","permissions","sc"],"customfield_11433":"209418","customfield_10610":139.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"171209","self":"https://jira.atlassian.com/rest/api/2/issueLink/171209","inwardIssue":{"id":"295691","key":"CLOUD-6749","self":"https://jira.atlassian.com/rest/api/2/issue/295691","fields":{"summary":"User with application access to JIRA only is unable to browse public Confluence page in the same session","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, 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Update – 17 May 2024|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}\r\nHi everyone,\r\n\r\nThank you for your interest in this suggestion. We’ve reviewed this since the last update, and understand that the current behaviour for unlicensed, authenticated users is unintuitive. While it may appear simple on the surface, making changes to permissions always tends to be a complex undertaking. At this time, we do not have an update as to when we’ll work on this, though we will keep it open for future consideration, and will share any updates here.\r\n\r\nTo learn more about our recent investments in Confluence Data Center, please check our [public roadmap|https://www.atlassian.com/roadmap/data-center?status=released&product=confluence] and our dashboards containing [recently resolved issues|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108194], and [current work|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108195].\r\n\r\nKind regards,\r\n\r\nJacqueline Bietz\r\nProduct Manager\r\nConfluence Data Center\r\n{panel}\r\nh3. Problem Definition\r\n\r\nIf a user (e.g. a JIRA user) is not licensed to use Confluence, they cannot view any Confluence content (from JIRA or Service Desk for instance) - even if that content is available to anonymous users. They currently have to log out before they can see the content. Customers have also asked for anonymous, read-only access for authenticated users that are not coming from a JIRA User Directory.\r\nh3. Suggested Solution for non-Service Desk customers\r\n\r\nWe cannot allow authenticated but unlicensed users to edit anonymously accessible content, since that would mean that admins would only have to enable anonymous access to have the equivalent of an unlimited user license.\r\nInstead, we should allow authenticated but unlicensed users to get read-only access to confluence content with anonymous permissions.\r\n\r\nSuch users will still be locked out from parts of the application that require a licensed user, including viewing user profiles, people directories, etc, unless anonymous has been granted permission to view user profiles.\r\nh3. Solution for JIRA Service Desk customers\r\n\r\nLink JIRA Service Desk project to Confluence space to allow customers to have access to knowledge base in {*}Project Settings -> Knowledge Base{*}.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx953b:","customfield_10651":null,"customfield_14734":"1|hx5xk7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxd4tr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx72q7:","customfield_10653":null,"summary":"Allow unlicensed, authenticated users to have anonymous read only 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Update - 4th June 2024|borderStyle=solid|borderColor=#6554c0|titleBGColor=#6554c0|bgColor=#eae6ff|titleColor=#ffffff}\r\nHi Everyone,\r\n\r\nThank you for your patience with this issue as we are still working on a complete solution.\r\n\r\nDuring our development, we were are able to pre-emptively release some optimisations which should help reduce the impact. This should greatly improve processing efficiency when checking many tasks on the same page.\r\n\r\nThese optimisations have been released in version 8.5.10\r\n\r\nThanks!\r\n{panel}\r\n\r\nh3. Issue Summary\r\n\r\nWhile in page view mode, each inline task interaction increments the page version by one. Whilst this is not a problem in itself, when a checkbox (for inline tasks) is marked or unmarked on a Confluence page, hibernate loads the page contents twice into two string objects.\r\n\r\nWith regular usage, inline tasks will +eventually+ cause heap pressure, resulting in potentially disruptive full-GC pauses.\r\n\r\n+Note+: If your Confluence heap is filling and full-GC and/or OOME'ing within an hour of startup, it is *not* this bug.\r\n\r\nThis is reproducible on Data Center: yes\r\nh3. Steps to Reproduce\r\n# Create a relatively large Confluence page with inline tasks included on it.\r\n# Whilst +viewing+ the page (not editing), check and uncheck boxes for inline tasks. Programmatically, CHECKED and UNCHECKED states can be issued for a page (and taskid) via the REST API to simulate user activity automatically:\r\n{code:java}\r\ncurl -D- -u user2:user2 -X POST -H \"X-Atlassian-Token: nocheck\" --data '{\"status\":\"CHECKED\",\"trigger\":\"VIEW_PAGE\"}' -H \"Content-Type: application/json\" http://localhost:8090/rest/inlinetasks/1/task/2228225/55/ {code}\r\n# Whilst monitoring heap activity (via GC logs or JMX), note the heap usage increasing with each click. The larger the page, the bigger the heap usage increase per click.  Eventually this triggers full GC and heap usage remains high.\r\n\r\nh3. Expected Results\r\n\r\nReferenced objects in the heap should not grow unbounded from the use of inline tasks.\r\nh3. Actual Results\r\n\r\n!Conf7192-heap-fullgc.png|thumbnail!|\r\n\r\nh3. Workaround\r\n\r\n\r\nCurrently there is no known workaround for this behavior. 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Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-40582].\n  {panel}\n\nHello,\r\n\r\nIt happens to me a lot when I am editing or adding a page, that at the same time I think of a colleague that I want to share the page with. So that he/she sees that I've added a page or that I wanted him to know about this (and future information) \r\n\r\nTherefore it would come in handy that in Edit-modus, you can add a watcher, so when you save the page, the colleague gets informed instantly.\r\n\r\nI think it's the best place to add it next to the icons from label/restriction. I think an extra icon, in green or someting, would definately be clear to see. \r\n\r\nHope you can have a look into this :)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy2h6n:","customfield_10651":null,"customfield_14734":"1|hy2dlb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy406v:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy2dl3:","customfield_10653":null,"summary":"Add a watcher while editing / adding a 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 *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-45282].\n  {panel}\n\nh3. Problem Definition\r\nWhen users are already watching all space content and they visit a blog within the space, the *Watch this blog* button does not appear (because they are already watching). However, because the button is missing, the user is not aware that they are already watching the blog. This causes confusion for users. \r\n\r\nh3. Suggested Solution\r\nEither grey out the *Watch this blog* button so the user understands they are already watching the blog or add a new icon that says *Watching this blog* like we do with page watches (see CONF-31980 for an example). \r\n\r\nh3. Why this is important\r\nSometimes users forget which spaces they are watching. This will save users time and frustration trying to figure out why they cannot watch a blog post. \r\n\r\nh3. Workaround \r\nThere is no known workaround. 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Using {*}Confluence Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-40853].\r\n{panel}\r\n{panel:title=Atlassian Update - 8 February 2024|borderStyle=solid|borderColor=#6554c0|titleBGColor=#6554c0|bgColor=#eae6ff|titleColor=#ffffff}\r\nHi everyone,\r\n\r\nThis is Kathleen from the Confluence team. Thank you for your interest in this suggestion.\r\n\r\nAfter reviewing this ticket and weighing it up against our other opportunities, we have decided to transition it to 'Gathering interest' as we don't have plans to work on this in the near term.\r\n\r\nPlease continue to vote and watch this suggestion if it is important to your team, as we regularly review highly ranked tickets as potential roadmap items.\r\n\r\nTo learn more about our recent investments in Confluence Data Center, please check our [public roadmap|https://www.atlassian.com/roadmap/data-center?status=released&product=confluence] and our dashboards containing [recently resolved issues|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108194], and [current work and future plans|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108195].\r\n\r\nKind regards,\r\nConfluence Data Center\r\n{panel}\r\nA template is accessible only within a given space unless it's a global template.   The only way a template can be accessible from multiple spaces is for it to be a global template.  Currently only confluence-administrators can access/edit global templates.\r\n\r\nWe need the ability for a template to be accessible from multiple spaces but the user does not have to be in the confluence administrators group to add/edit a given template.\r\n\r\nCurrently we have one of two options:\r\n1. Add the user to the administrators group\r\n2. 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 *NOTE:* This suggestion is for *Confluence Server*. 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the launch of Confluence 8, there were changes to the editor resources when it comes to copy/paste depending on the source being copied.\r\n\r\nOn version 7.19 the date field is not converted to date but to a number on a table while on Confluence 8 and above the element is actually converted to date as we can see in the results below:\r\nh4. - Results Confluence 8\r\n\r\n!conf8.png|thumbnail!\r\nh4. - Results Confluence 7\r\n\r\n!conf7.png|thumbnail!\r\n\r\nStill, while the conversion seems to be a good thing in theory it is not good in practice because the page can't be saved until the end user sets the date manually.\r\nThe main reason why this is not working is that the source code of the date time picker only allows us to use the format YYYY-MM-DD as we can see on the page [Atlassian Design System - Date time picker|https://atlassian.design/components/datetime-picker/examples] and [the source used for this test|https://www.cms.gov/medicare/regulations-guidance/transmittals/2023-transmittals] has a different format\r\n\r\nThe bug is logged for the Confluence editor to better handle these dates or at least use the old format because the end user has to perform one more step in order to fix the page format so it can be saved. 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Issue Summary\r\n\r\nThis is reproducible on Data Center: (yes)\r\nh3. Steps to Reproduce\r\n # Download Confluence 7.13.15\r\n # Install Confluence 7.13.15\r\n # Navigate to Atlassian Marketplace\r\n\r\nh3. Expected Results\r\n\r\nAble to view the marketplace without any error.\r\nh3. Actual Results\r\n\r\nWhen you open the page, you can see the following error:\r\n{code:java}\r\n\"This version of Confluence is unrecognized by the Atlassian Marketplace. It might be a non-standard build or be too new to appear\"\r\n{code}\r\nh3. Workaround\r\n\r\nFor now, users can manually Upload app or update it.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3qnqf:","customfield_14734":"1|i3qnwv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3pjmc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3qnwn:","customfield_12830":null,"summary":"This version of Confluence is unrecognized by the Atlassian Marketplace. 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Issue Summary\r\n\r\nPoplar Label Macro does not work in confluence 10.2.14\r\nh3. Steps to Reproduce\r\n # Install confluence DC 10.2.14 \r\n# Add few test pages and add test labels to those pages in a space.\r\n# Create a new page and add popular label macro in the page. Enter key of space in the filter 'Restrict Labels to this space key' of the macro.\r\n# The popular label macro does not list popular labels at all.\r\n# We see below error in the logs : \r\n# {code}2026-07-23 23:29:24,435 ERROR [ConfluenceSpringScheduler7] [springframework.scheduling.support.TaskUtils$LoggingErrorHandler] handleError Unexpected error occurred in scheduled task\r\n -- url: /confluence/setup/setupdbtype.action | userName: anonymous | action: setupdbtype | referer: https://linux-129626.prod.atl-cd.net/confluence/setup/setupcluster-start.action | traceId: 00ad7680275dfb30\r\norg.hibernate.HibernateException: Failed to find org.hibernate.Session from the current thread\r\n\tat com.atlassian.confluence.impl.hibernate.ConfluenceSessionContext.currentSession(ConfluenceSessionContext.java:32)\r\n\tat org.hibernate.internal.SessionFactoryImpl.getCurrentSession(SessionFactoryImpl.java:508)\r\n\tat org.hibernate.engine.spi.SessionFactoryDelegatingImpl.getCurrentSession(SessionFactoryDelegatingImpl.java:98)\r\n\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.findNamedQueryStringParams(HibernateObjectDao.java:318)\r\n\tat com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.findNamedQueryStringParam(HibernateObjectDao.java:266)\r\n\tat com.atlassian.confluence.labels.persistence.dao.hibernate.HibernateLabelDao.findMostPopular(HibernateLabelDao.java:501)\r\n\tat com.atlassian.confluence.labels.DefaultLabelManager.getMostPopularLabels(DefaultLabelManager.java:556)\r\n\tat com.atlassian.confluence.labels.DefaultLabelManager.getMostPopularLabelsInSiteLite(DefaultLabelManager.java:784)\r\n\tat com.atlassian.confluence.impl.labels.adaptivelabelcache.AdaptiveMostUsedLabelsCacheImpl.retrieveDataFromDelegate(AdaptiveMostUsedLabelsCacheImpl.java:241)\r\n\tat com.atlassian.confluence.impl.labels.adaptivelabelcache.AdaptiveMostUsedLabelsCacheImpl.retrieveDataFromDelegateAndRefreshCacheEntry(AdaptiveMostUsedLabelsCacheImpl.java:233)\r\n\tat com.atlassian.confluence.impl.labels.adaptivelabelcache.AdaptiveMostUsedLabelsCacheImpl.scheduled(AdaptiveMostUsedLabelsCacheImpl.java:186)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(DirectMethodHandleAccessor.java:103)\r\n\tat java.base/java.lang.reflect.Method.invoke(Method.java:580)\r\n\tat org.springframework.scheduling.support.ScheduledMethodRunnable.runInternal(ScheduledMethodRunnable.java:130)\r\n\tat org.springframework.scheduling.support.ScheduledMethodRunnable.lambda$run$2(ScheduledMethodRunnable.java:124)\r\n\tat io.micrometer.observation.Observation.observe(Observation.java:498)\r\n\tat org.springframework.scheduling.support.ScheduledMethodRunnable.run(ScheduledMethodRunnable.java:124)\r\n\tat org.springframework.scheduling.config.Task$OutcomeTrackingRunnable.run(Task.java:87)\r\n\tat org.springframework.scheduling.support.DelegatingErrorHandlingRunnable.run(DelegatingErrorHandlingRunnable.java:54)\r\n\tat java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:572)\r\n\tat java.base/java.util.concurrent.FutureTask.runAndReset(FutureTask.java:358)\r\n\tat java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:305)\r\n\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)\r\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)\r\n\tat java.base/java.lang.Thread.run(Thread.java:1583){code}\r\n\r\nh3. Expected Results\r\nPopular Label Macro should list \r\n\r\nh3. Actual Results\r\nPopular Label Macro does not list . Please see screenshot attached.\r\n\r\nh3. Workaround\r\nRemove space in the filter 'Restrict Labels to this space key' of popular label macro, and leave it blank. Then, the popular labels will show up \r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qe7j:","customfield_14734":"1|i4qedr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p7u4:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qedj:","customfield_12830":null,"summary":"Popular Label Macro does not work with space filter in Confluence 10.2.14","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1997807","self":"https://jira.atlassian.com/rest/api/latest/issue/1997807","key":"JRASERVER-77270","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":4.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=braymundo","name":"braymundo","key":"braymundo","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=braymundo&avatarId=7180304","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=braymundo&avatarId=7180304","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=braymundo&avatarId=7180304","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=braymundo&avatarId=7180304"},"displayName":"Bruno Raymundo","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=braymundo","name":"braymundo","key":"braymundo","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=braymundo&avatarId=7180304","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=braymundo&avatarId=7180304","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=braymundo&avatarId=7180304","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=braymundo&avatarId=7180304"},"displayName":"Bruno Raymundo","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77270/votes","votes":46,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77270/watchers","watchCount":40,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-02-06T14:27:57.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i40fr3:","updated":"2026-09-19T07:57:39.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen using Chromium-based browsers and highlighting parts of an issue description in text edit mode, the cursor jumps to the bottom of the page.\r\nh3. Steps to Reproduce\r\n # (Optional) Create a new instance;\r\n # (Optional) Create a sample project;\r\n # Create a new issue and open it in \"project issue view\" or \"detailed issue view\";\r\n # Click the description field and change it to *Text* mode;\r\n # Add Description (it has to have at least *31* lines) and save it;\r\n # (Optional) Add a few comments to the issue;\r\n # Click the Description field again (to enter edit mode) and highlight any text line by holding LMB and dragging it through the text (highlighting by double-clicking works fine)\r\n\r\nh3. Expected Results\r\n\r\nUsers can highlight the text like in *Visual* mode.\r\nh3. Actual Results\r\n\r\nThe browsers scroll bar is moved to the bottom of the page and the user can't highlight the text.\r\nh3. Workaround\r\n * The problem has been identified while using Google Chrome version 121.0.6167.139.\r\n * The problem affects some of Chromium-based browsers, including Microsoft Edge; on Arc browser which is also Chromium based the behavior is correct.\r\n * Tests in Safari and Firefox did not result in the incorrect behavior; these browsers can be used as a workaround.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i40flz:","customfield_14734":"1|i40fs7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3z8zw:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i40frz:","customfield_12830":null,"customfield_10401":null,"summary":"Highlighting text in description causes scroll down action","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1485746","self":"https://jira.atlassian.com/rest/api/latest/issue/1485746","key":"JRASERVER-70638","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":20.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55612","id":"55612","name":"Data Center - 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Archiving sub-task can only be done by archiving its parent task which will archive *ALL* associated sub-tasks. The behaviour also not consistent with delete operation whereas user can delete inidividual sub-task (without its parent). \r\n\r\n*Ask* \r\n\r\nAllow archiving individual sub-task without its parent. \r\n\r\n \r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i1mp3z:","customfield_10651":null,"customfield_14734":"1|i1mp9z:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1mh8n:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i1mp9r:","customfield_10653":null,"customfield_10401":null,"summary":"Archiving sub-task issue 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to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"314782","self":"https://jira.atlassian.com/rest/api/2/issueLink/314782","outwardIssue":{"id":"752488","key":"JRACLOUD-21201","self":"https://jira.atlassian.com/rest/api/2/issue/752488","fields":{"summary":"Dashboard layout should be more flexible","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11776","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":18.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=36804baa7d06","name":"36804baa7d06","key":"pszittyay","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=pszittyay&avatarId=5974768","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=pszittyay&avatarId=5974768","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=pszittyay&avatarId=5974768","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=pszittyay&avatarId=5974768"},"displayName":"Pablo Szittyay","active":true,"timeZone":"America/Argentina/Buenos_Aires"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"29520","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – *20 March 2018*|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\n\r\nHi everyone,\r\n\r\nThank you for your interest in this issue.\r\n\r\nWhile this suggestion has gathered significant interest, we're unable to implement all of the suggestions you make. We don't plan to work on this for the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status. \r\n\r\nWe understand this decision will be disappointing to everyone who voted for this issue. While we believe this suggestion would improve the product, after careful review of the most pressing needs of our customers, we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n * Performance and stability improvements\r\n * Archiving projects for improved performance\r\n * Optimising the use of custom fields\r\n * Improving performance of boards\r\n * Improving Jira notifications\r\n * Allowing users to edit shared filters and dashboards\r\n * Mobile app for Jira Server\r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\nJira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=36804baa7d06","name":"36804baa7d06","key":"pszittyay","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=pszittyay&avatarId=5974768","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=pszittyay&avatarId=5974768","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=pszittyay&avatarId=5974768","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=pszittyay&avatarId=5974768"},"displayName":"Pablo Szittyay","active":true,"timeZone":"America/Argentina/Buenos_Aires"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-21201/votes","votes":977,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-21201/watchers","watchCount":341,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2010-04-30T17:58:43.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwan0f:","updated":"2026-09-19T07:57:18.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-21201].\r\n  {panel}\r\n\r\n\r\nIt would be great that the dashboard layout would be more flexible or more types. In the actual version, it is only columns, but it would be great that it allowed like an upper a lower row, that would extend acrross all the dashboard. Some gadgets look better all acrros the webpage and other work better on single columns (it allows us to make comparisons). 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Issue Summary\r\nWhen attempting to attach a file using the Drag & Drop feature in Agent View for any issue in the latest version of Mozilla Firefox (v150, 151), the browser opens the file instead of attaching it. This feature works correctly in the Customer Portal and also functions properly in other browsers, such as Chrome.\r\n\r\nh3. Steps to Reproduce\r\n# Use Mozilla Firefox v150 or v151 for accessing Jira\r\n# Open any issue in Agent view\r\n# Drag & Drop any file in Attachment Section\r\n# The browser open the file in same window\r\n\r\nh3. Expected Results\r\nJira should display a dialog for attachments with options to share with customers or share internally.\r\n\r\nh3. Actual Results\r\nThe file opens in the same window.\r\n\r\nh3. Workaround\r\n * Using the attachment option instead of drag-and-drop\r\n * Try using a different browser that has not been affected\r\n\r\nh3. Note\r\nThis bug also affects Firefox version 151.0.4","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4o9cv:","customfield_14734":"1|i4o9j3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4n30k:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4o9iv:","customfield_12830":null,"customfield_10401":null,"summary":"Drag & Drop doesn’t work with Mozilla Firefox (v150, 151)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875085","self":"https://jira.atlassian.com/rest/api/latest/issue/1875085","key":"JRASERVER-73844","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.2,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":21.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/99495","id":"99495","description":"","name":"8.20.8","archived":false,"released":true,"releaseDate":"2022-04-20"},{"self":"https://jira.atlassian.com/rest/api/2/version/104667","id":"104667","description":"","name":"9.8.1","archived":false,"released":true,"releaseDate":"2023-05-12"}],"customfield_20934":null,"issuelinks":[{"id":"466528","self":"https://jira.atlassian.com/rest/api/2/issueLink/466528","outwardIssue":{"id":"1823515","key":"JRASERVER-72963","self":"https://jira.atlassian.com/rest/api/2/issue/1823515","fields":{"summary":"Logs of usage of RequestCache without context from the com.atlassian.jira.cache.request.RequestCacheRecorderImpl package in the logs","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10301","name":"Split","inward":"was split into","outward":"was split from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10301"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/46110","id":"46110","name":"Data Center - Other"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":7.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73844/votes","votes":16,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73844/watchers","watchCount":18,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-05-24T23:00:59.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3g49j:","updated":"2026-09-19T07:55:50.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\n{{ProductEventListener}} uses {{RequestCache}} outside of a context.\r\n\r\nSee [JRASERVER-72963#comment-3059444|https://jira.atlassian.com/browse/JRASERVER-72963?focusedCommentId=3059444&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3059444] for more details.\r\n\r\n*(i) Note* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\n\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n{noformat}\r\nInvalid use of RequestCache by thread: analyticsEventProcessor:thread.Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtil for details. This message will be logged once per thread. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.\r\njava.lang.Throwable\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:32)\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:25)\r\n    at com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:93)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.getDarkFeatures(DefaultFeatureManager.java:176)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.getDarkFeatures(DefaultFeatureManager.java:171)\r\n...\r\n    at com.atlassian.sal.jira.features.JiraDarkFeaturesManager.isFeatureEnabledForCurrentUser(JiraDarkFeaturesManager.java:75)\r\n...\r\n    at com.atlassian.analytics.client.eventfilter.whitelist.WhitelistFilter.isEventAlwaysWhitelisted(WhitelistFilter.java:127)\r\n    at com.atlassian.analytics.client.eventfilter.whitelist.WhitelistFilter.isEventWhitelisted(WhitelistFilter.java:121)\r\n    at com.atlassian.analytics.client.EventPreprocessor.canCollect(EventPreprocessor.java:36)\r\n    at com.atlassian.analytics.client.listener.ProductEventListener.lambda$createTask$0(ProductEventListener.java:134)\r\n    at com.atlassian.sal.core.executor.ThreadLocalDelegateRunnable.run(ThreadLocalDelegateRunnable.java:34)\r\n...{noformat}\r\nh3. Workaround\r\n\r\nNo workaround is required. This message will be logged only once for this thread.\r\n\r\nIt is advised not to turn off logging for {{RequestCacheRecorderImpl}} to avoid losing insight into this problem.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g44f:","customfield_14734":"1|i3g4av:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3f9bj:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g4an:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: analyticsEventProcessor:thread (ProductEventListener)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158618","self":"https://jira.atlassian.com/rest/api/latest/issue/2158618","key":"JRASERVER-79487","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/112592","id":"112592","description":"","name":"10.3.8","archived":false,"released":true,"releaseDate":"2025-07-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/113803","id":"113803","name":"11.3.0","archived":false,"released":true,"releaseDate":"2025-12-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/81123","id":"81123","name":"Instance Optimizer for Jira"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":19.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79487/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79487/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-07T12:54:09.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qm07:","updated":"2026-09-19T07:29:18.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIn some Jira environments, the [Instance Optimizer Index Auto-Healing Feature|https://confluence.atlassian.com/enterprise/fix-indexing-issues-with-index-auto-healing-1540234564.html] can run for an excessive duration without actually completing any indexing tasks.\r\n\r\nMost of the time is spent analyzing the index, while attempts to repair it are repeatedly unsuccessful. The built-in fail-safe is not triggered, causing the process to churn for hours through 100 iterations.\r\n\r\nh3. Steps to Reproduce\r\n\r\n# Jira DC instance with index auto-healing enabled and a large issue count (>1.0 million issues).\r\n# Introduce an orphaned issue in {{jiraissue}} (only set {{id}} and {{{}updated{}}}).\r\n# Set {{com.atlassian.jira.indexhealer}} to {{{}DEBUG{}}}.\r\n# Run the scheduled job, or repeatedly trigger manually via {{POST /rest/indexhealer/1/heal}}\r\n\r\nh3. Expected Results\r\n\r\nAfter 3 iterations of the Instance Optimizer's indexing auto-healing feature with no reduction in the unhealthy count, the fail-safe trips, and the job exits early.\r\n\r\nh3. Actual Results\r\n\r\nEvery iteration logs {{Successfully healed: N. Failed to heal: 0. Remaining 1 to heal.}}\r\n\r\nThe job runs all 100 batches and ends with {{Total items failed: 0}}  alongside {{{}Total items unhealed: 1{}}}.\r\n\r\nh3. Workaround\r\n\r\nSchedule the [Integrity Checker|https://confluence.atlassian.com/enterprise/configure-database-integrity-checks-1540234566.html] to run checks on a shorter schedule to prevent the index healer from becoming caught in a loop.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qlv3:","customfield_14734":"1|i4qm1b:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pfho:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qm13:","customfield_12830":null,"customfield_10401":null,"summary":"Instance Optimizer Indexing Auto-Healing can Run for an Excessive Duration on Large Environments without Fixing the Index","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"956804","self":"https://jira.atlassian.com/rest/api/latest/issue/956804","key":"JRASERVER-67101","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.06,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request","triaged"],"customfield_11433":"9223372036854775807","customfield_10610":18.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/77404","id":"77404","description":"","name":"7.6.2","archived":false,"released":true,"releaseDate":"2017-12-20"},{"self":"https://jira.atlassian.com/rest/api/2/version/77527","id":"77527","description":"","name":"7.6.4","archived":false,"released":true,"releaseDate":"2018-03-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/81711","id":"81711","name":"7.12.3","archived":false,"released":true,"releaseDate":"2018-10-12"},{"self":"https://jira.atlassian.com/rest/api/2/version/84990","id":"84990","description":"","name":"8.0.1","archived":false,"released":true,"releaseDate":"2019-02-20"}],"customfield_20934":null,"issuelinks":[{"id":"388756","self":"https://jira.atlassian.com/rest/api/2/issueLink/388756","outwardIssue":{"id":"915911","key":"JRASERVER-66660","self":"https://jira.atlassian.com/rest/api/2/issue/915911","fields":{"summary":"Provide the ability to edit the default priority scheme","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"388758","self":"https://jira.atlassian.com/rest/api/2/issueLink/388758","inwardIssue":{"id":"1090700","key":"JRASERVER-68471","self":"https://jira.atlassian.com/rest/api/2/issue/1090700","fields":{"summary":"Unable to mark a priority as 'default' under Default Priority Scheme","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43424","id":"43424","name":"System Administration - 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The list shown in the *Priority Schemes* screen (for that Default Priority Scheme) and the list of priorities in projects _using_ the Default Priority Scheme is ordered by ID of the priority, rather than the order shown in the *Priorities* screen.\r\n\r\nWhen using the Default Priority Scheme, Jira will pick the middle-ish (based on the number of priorities) and use that as the default.\r\n\r\nh3. Steps to reproduce\r\n\r\n# Add a few extra priorities to Jira\r\n# Change the order in a way that the newest is in the middle\r\n\r\nh3. Expected results\r\n\r\nThe Default Priority Scheme and Priority Pickers display priorities in the same order as the Priorities Screen.\r\n\r\nh3. Actual Results\r\n\r\nThe Default Priority Scheme and Priority Pickers display priorities based on their ID, rather than the order of the Priorities Screen.\r\n\r\nh3. Workaround\r\n\r\nSince this behaviour only affects the Default Priority Scheme, the best solution is to create a new Priority Scheme that has priorities in the correct order, and associate that scheme with each required project.\r\n\r\nWhile it might be possible to adjust the default scheme in the database, in many cases it would be easier to simply create a new scheme, and use that (rather than attempting to adjust the default scheme.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzct7j:","customfield_14734":"1|hzcsun:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hzd0cv:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzcsun:","customfield_12830":null,"customfield_10401":null,"summary":"Unable to order priorities in the Default Priority Scheme 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Issue Summary\r\nWhen disabling a 3rd party plugin also JSM plugins  and other 3rd party plugins will be disabled as they are recognized as dependent enabled plugins.\r\nUpdating and uninstalling is affected by this as well, as the first step of the process.\r\n\r\nThis happens only if any 3rd party plugin has been installed before JSM\r\n\r\nThis is reproducible on Data Center: (yes)\r\nh3. Steps to Reproduce\r\n # Install Jira Software\r\n # Install any 3rd party plugin for example Configurations Manager or SAP Cross Connector \r\n # Install Jira Service Management\r\n # disable the 3rd party plugin\r\n\r\nh3. Expected Results\r\nPlugin gets disabled quickly, no other plugins affected\r\n\r\nh3. Actual Results\r\nDisabling will take a long time and you might start to see error messages on \r\n* Dashboards\r\n* Customer portal\r\n* etc.\r\n\r\nWhen checking the atlassian-jira.log file the following will be found (can vary depending on the plugins installed)\r\n{code:java}\r\n2024-06-12 08:08:02,878+0200 UpmAsynchronousTaskManager:thread-3 INFO admin 487x3481x1 jf30yp 10.10.10.1,172.xx.xx.xxx /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] To disable plugins '[com.contiba.jiraapp.jirasolmanapp]', we need to first disable all dependent enabled plugins: [com.atlassian.jira.gadgets(OPTIONAL), com.atlassian.jira.jira-software-application(OPTIONAL), com.atlassian.jira.plugins.jira-optimizer-plugin(OPTIONAL), com.atlassian.jira.plugins.inform.batchers(OPTIONAL), com.atlassian.mywork.mywork-jira-provider-plugin(OPTIONAL), com.atlassian.plugins.helptips.jira-help-tips(OPTIONAL), com.botronsoft.jira.configurationmanager(OPTIONAL), 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com.botronsoft.jira.rollout.configuration-manager-core(DYNAMIC), com.atlassian.servicedesk.servicedesk-reports-plugin(OPTIONAL), com.tempoplugin.tempo-teams(OPTIONAL), com.tempoplugin.tempo-core(OPTIONAL), com.atlassian.servicedesk.servicedesk-knowledge-base-plugin(OPTIONAL), com.tempoplugin.tempo-platform-jira(OPTIONAL), com.atlassian.jira.plugin.ext.bamboo(OPTIONAL), com.atlassian.jira.plugins.jira-development-integration-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-transition-triggers-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-bitbucket-connector-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-software-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.automation.servicedesk-automation-then-webhook-plugin(OPTIONAL), com.atlassian.servicedesk.servicedesk-variable-substitution-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.automation.servicedesk-automation-modules-plugin(OPTIONAL), com.atlassian.jira.plugins.workinghours(OPTIONAL), com.atlassian.servicedesk.servicedesk-lingo-plugin(OPTIONAL), com.atlassian.servicedesk(OPTIONAL), com.atlassian.servicedesk.project-ui(OPTIONAL), com.atlassian.servicedesk.public-rest-api(OPTIONAL), com.atlassian.jwt.jwt-plugin(OPTIONAL), com.atlassian.servicedesk.incident-management-plugin(OPTIONAL), com.atlassian.servicedesk.approvals-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin(OPTIONAL), com.riadalabs.jira.plugins.insight(OPTIONAL), com.atlassian.jira.plugins.jira-importers-plugin(OPTIONAL), com.atlassian.jpo(OPTIONAL), com.atlassian.jira.plugins.inline-create.jira-inline-issue-create-plugin(OPTIONAL), com.atlassian.teams(OPTIONAL), com.radiantminds.roadmaps-jira(OPTIONAL), com.pyxis.greenhopper.jira(OPTIONAL), com.atlassian.webhooks.atlassian-webhooks-plugin(OPTIONAL), com.atlassian.jira.jira-issue-nav-components(OPTIONAL), com.atlassian.jira.jira-issue-link-confluence-plugin(OPTIONAL), com.atlassian.jira.jira-view-issue-plugin(OPTIONAL), com.atlassian.jira.jira-issue-link-applinks-common-plugin(OPTIONAL), com.atlassian.httpclient.atlassian-httpclient-plugin(OPTIONAL), com.atlassian.jira.rest(OPTIONAL), com.atlassian.jira-core-project-templates(OPTIONAL), com.atlassian.jira.jira-projects-plugin(OPTIONAL), com.atlassian.jira.project-templates-plugin(OPTIONAL), com.atlassian.jira.jira-project-config-plugin(OPTIONAL), com.atlassian.jira.plugins.workflow.sharing.jira-workflow-sharing-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-workflow-designer(OPTIONAL)]\r\n{code}\r\n\r\nh3. Workaround\r\n\r\nThere's no workaround available at the moment. To avoid any downtime, make sure to disable / enable the related apps outside of working hours.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i45w07:","customfield_14734":"1|i45w6f:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i44pzo:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i45w67:","customfield_12830":null,"customfield_10401":null,"summary":"Disable/Uninstall/Upgrade of any (3rd party) plugin will have all JSM plugins and other 3rd party plugins as 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Summary\r\n\r\nIf the value of an issue's workflow state does not exist in the active workflow in use no transition buttons will be present on the issue view\r\nh3. Steps to Reproduce\r\n\r\nCurrently we haven't determined a reliable reproduction method but we suspect the following can cause this:\r\n # Mis-configured CSV imports\r\n # Mis-configured email creation handlers\r\n # Workflow migrations\r\n\r\nh3. Expected Results\r\n\r\nEither this never occurs or JIRA is able to handle this condition gracefully such as an option to move the issue into a valid state\r\nh3. Actual Results\r\n\r\nWorkflow transitions are missing when viewing the issue\r\nh3. Notes\r\n\r\nThis is not a new problem and has existed in JIRA for a very long time\r\nh3. Workaround\r\n\r\nFromw [Workflow transition button disappeared from the issue view page|https://confluence.atlassian.com/jirakb/workflow-transition-button-disappeared-from-the-issue-view-page-800304645.html]:\r\n{quote}Workflow inconsistency : Please move the issue to other issue type then move it back to force JIRA to trigger a workflow remap.\r\n{quote}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyvav3:","customfield_14734":"1|hyva4v:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hyvrpb:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyva4n:","customfield_12830":null,"customfield_10401":null,"summary":"Workflow transitions are missing from an issue view if the issue's workflow state is 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suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-61114].\n  {panel}\n\n*Problem*\r\nJIRA currently uses the base url to retrieve gadgets which has recently been causing alot of broken gadgets due to this issue :\r\n* https://confluence.atlassian.com/display/JIRAKB/How+to+fix+gadget+titles+showing+as+__MSG_gadget\r\n\r\n*Suggestion*\r\n* Allow JIRA to communicate to itself using a localhost\r\n* Allow JIRA to call the gadgets using a 2nd base URL which can be configured to be localhost\r\n* Allow JIRA to be configuted with Multiple Baseurl","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy79rb:","customfield_10651":null,"customfield_14734":"1|hy7747:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy8iy7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy773z:","customfield_10653":null,"customfield_10401":null,"summary":"Provide ability for Jira gadget specifications to be retrieved using localhost url or more than one base url","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"956381","self":"https://jira.atlassian.com/rest/api/latest/issue/956381","key":"JRASERVER-67094","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Required fields not present in collector","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/24490","id":"24490","name":"Issue - 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The page is refreshed and returns to the same page without any error message shown\r\n\r\n*Expected Result:*\r\n - Issue Collector gets created\r\n\r\n \r\n\r\nYou cannot create an issue collector for this project, because the following fields are required on the project and those field types cannot be displayed to anonymous users. If the field is changed to be optional or a default value is provided, then an Issue Collector can be created for the project. Not allowed fields: Due Date\r\n\r\n \r\n\r\n*Cause*\r\n - Due Date is set to \"Required\" in the project's field configuration.\r\n\r\n*Workaround:*\r\n - Set Due Date to \"optional\"","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzcrnz:","customfield_14734":"1|hzcrav:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hzcyun:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzcrav:","customfield_12830":null,"customfield_10401":null,"summary":"Unable to create Issue Collectors, because of required fields not visible to anonymous users","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875081","self":"https://jira.atlassian.com/rest/api/latest/issue/1875081","key":"JRASERVER-73840","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.2,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":9.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/99495","id":"99495","description":"","name":"8.20.8","archived":false,"released":true,"releaseDate":"2022-04-20"},{"self":"https://jira.atlassian.com/rest/api/2/version/112592","id":"112592","description":"","name":"10.3.8","archived":false,"released":true,"releaseDate":"2025-07-02"}],"customfield_20934":null,"issuelinks":[{"id":"466523","self":"https://jira.atlassian.com/rest/api/2/issueLink/466523","outwardIssue":{"id":"1823515","key":"JRASERVER-72963","self":"https://jira.atlassian.com/rest/api/2/issue/1823515","fields":{"summary":"Logs of usage of RequestCache without context from the com.atlassian.jira.cache.request.RequestCacheRecorderImpl package in the logs","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10301","name":"Split","inward":"was split into","outward":"was split from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10301"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/46110","id":"46110","name":"Data Center - Other"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":6.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73840/votes","votes":8,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73840/watchers","watchCount":12,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-05-24T22:54:06.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3g48n:","updated":"2026-09-19T07:28:00.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\n{{ActivityProviderWithAnalytics}} uses {{RequestCache}} outside of a context.\r\n\r\nSee [JRASERVER-72963#comment-3059444|https://jira.atlassian.com/browse/JRASERVER-72963?focusedCommentId=3059444&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3059444] for more details.\r\n\r\n*(i) Note* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\n\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n{noformat}\r\nInvalid use of RequestCache by thread: StreamsCompletionService::thread.Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtil for details. This message will be logged once per thread. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.\r\njava.lang.Throwable\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:32)\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:25)\r\n    at com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:47)\r\n    at com.atlassian.jira.security.groups.RequestCachingGroupManager.isUserInGroup(RequestCachingGroupManager.java:96)\r\n    at com.atlassian.jira.security.groups.RequestCachingGroupManager.isUserInGroup(RequestCachingGroupManager.java:105)\r\n    at com.atlassian.jira.application.DefaultApplicationRoleManager.lambda$userHasRole$21(DefaultApplicationRoleManager.java:869)\r\n...\r\n    at com.atlassian.jira.application.DefaultApplicationRoleManager.userHasRole(DefaultApplicationRoleManager.java:869)\r\n    at com.atlassian.jira.application.DefaultApplicationRoleManager.lambda$getRolesForUser$11(DefaultApplicationRoleManager.java:447)\r\n...\r\n    at com.atlassian.jira.application.DefaultApplicationRoleManager.getRolesForUser(DefaultApplicationRoleManager.java:447)\r\n...\r\n    at com.atlassian.analytics.client.extractor.JiraPropertyExtractor.getApplicationAccess(JiraPropertyExtractor.java:209)\r\n    at com.atlassian.analytics.client.serialize.EventSerializer$1.<init>(EventSerializer.java:86)\r\n    at com.atlassian.analytics.client.serialize.EventSerializer.toAnalyticsEvent(EventSerializer.java:68)\r\n    at com.atlassian.analytics.client.listener.ProductEventListener.processEventWithTiming(ProductEventListener.java:112)\r\n    at com.atlassian.analytics.client.listener.ProductEventListener.processEvent(ProductEventListener.java:90)\r\n    at com.atlassian.analytics.client.listener.JiraEventListener.onEvent(JiraEventListener.java:52)\r\n...\r\n    at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)\r\n    at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)\r\n    at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85)\r\n    at com.atlassian.event.internal.LockFreeEventPublisher$Publisher.dispatch(LockFreeEventPublisher.java:220)\r\n    at com.atlassian.event.internal.LockFreeEventPublisher.publish(LockFreeEventPublisher.java:96)\r\n...\r\n    at com.atlassian.streams.internal.ActivityProviderWithAnalytics$1.call(ActivityProviderWithAnalytics.java:48)\r\n    at com.atlassian.streams.internal.ActivityProviderWithAnalytics$1.call(ActivityProviderWithAnalytics.java:33)\r\n    at com.atlassian.streams.internal.feed.builder.ToFeedCallable$1.call(ToFeedCallable.java:55)\r\n    at com.atlassian.streams.internal.feed.builder.ToFeedCallable$1.call(ToFeedCallable.java:52)\r\n...\r\n    at com.atlassian.sal.core.executor.ThreadLocalDelegateRunnable.run(ThreadLocalDelegateRunnable.java:34)\r\n...{noformat}\r\nh3. Workaround\r\n\r\nNo workaround is required. This message will be logged only once for this thread.\r\n\r\nIt is advised not to turn off logging for {{RequestCacheRecorderImpl}} to avoid losing insight into this problem.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g43j:","customfield_14734":"1|i3g49z:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3f9an:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g49r:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: StreamsCompletionService::thread (ActivityProviderWithAnalytics)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1399168","self":"https://jira.atlassian.com/rest/api/latest/issue/1399168","key":"JRASERVER-69958","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":23.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"433135","self":"https://jira.atlassian.com/rest/api/2/issueLink/433135","outwardIssue":{"id":"795557","key":"JSWSERVER-15815","self":"https://jira.atlassian.com/rest/api/2/issue/795557","fields":{"summary":"Updating UPM temporarily disables Jira Software and required bundled plugins","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"433134","self":"https://jira.atlassian.com/rest/api/2/issueLink/433134","outwardIssue":{"id":"1399312","key":"JRASERVER-69963","self":"https://jira.atlassian.com/rest/api/2/issue/1399312","fields":{"summary":"Make UPM update not impact all other installed apps","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10870","id":"10870","name":"UPM (Universal Plugin Manager)","description":"We need this for historical purposes. Issues should be raised in the add-on's issue tracker. Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=gkaszkur%40atlassian.com","name":"gkaszkur@atlassian.com","key":"gkaszkur@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=gkaszkur%40atlassian.com&avatarId=5894421","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=gkaszkur%40atlassian.com&avatarId=5894421","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=gkaszkur%40atlassian.com&avatarId=5894421","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=gkaszkur%40atlassian.com&avatarId=5894421"},"displayName":"Grazyna Kaszkur","active":false,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=gkaszkur%40atlassian.com","name":"gkaszkur@atlassian.com","key":"gkaszkur@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=gkaszkur%40atlassian.com&avatarId=5894421","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=gkaszkur%40atlassian.com&avatarId=5894421","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=gkaszkur%40atlassian.com&avatarId=5894421","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=gkaszkur%40atlassian.com&avatarId=5894421"},"displayName":"Grazyna Kaszkur","active":false,"timeZone":"Europe/Warsaw"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69958/votes","votes":24,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69958/watchers","watchCount":20,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2019-09-12T09:34:19.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i18bvj:","updated":"2026-09-19T04:06:52.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Definition\r\nIn order to know what are the implications of hitting the _\"Update\"_ button (precisely I would like to know how many plugins/apps/application will be temporary disabled).\r\n\r\nh3. Suggested Solution\r\nAs a Jira Server admin I would like to know, what will be the impact of updating an app in Jira before I hit app/application \"Update\" button.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i18brz:","customfield_10651":null,"customfield_14734":"1|i18bwn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i1888f:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i18bwf:","customfield_10653":null,"customfield_10401":null,"summary":"More information about the impact of upgrading an app","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2150665","self":"https://jira.atlassian.com/rest/api/latest/issue/2150665","key":"JRASERVER-79426","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.01,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":12.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/113275","id":"113275","description":"","name":"11.1.1","archived":false,"released":true,"releaseDate":"2025-10-15"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/3","description":"The development team is currently working on this issue.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/inprogress.png","name":"In Progress","id":"3","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55609","id":"55609","name":"Data Center - Index"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":71.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ed2f9d56d345","name":"ed2f9d56d345","key":"JIRAUSER5814225","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5814225&avatarId=6826481","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5814225&avatarId=6826481","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5814225&avatarId=6826481","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5814225&avatarId=6826481"},"displayName":"Szymon Rękawek","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ed2f9d56d345","name":"ed2f9d56d345","key":"JIRAUSER5814225","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5814225&avatarId=6826481","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5814225&avatarId=6826481","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5814225&avatarId=6826481","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5814225&avatarId=6826481"},"displayName":"Szymon Rękawek","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79426/votes","votes":18,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79426/watchers","watchCount":24,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-06-10T10:27:09.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4p9qv:","updated":"2026-09-19T04:06:49.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nCache replication calls {{{}CachePeer.put{}}}, {{remove}} and {{removeAll}} on a peer node over RMI. Some server-side failures return an exception graph containing a blocklisted {{java.rmi}} class. The sending node then has to unmarshal that graph, and the filter rejects it. {{sun.rmi.server.UnicastRef.invoke}} reports:\r\n\r\n{{java.rmi.UnmarshalException: Error unmarshaling return; nested exception is: java.io.InvalidClassException: filter status: REJECTED}}\r\n\r\nThe real exception object never exists, so neither the log nor the code that classifies the failure ever sees it.\r\nh3. Steps to Reproduce\r\n\r\nSuccessful replication returns {{void}} or {{{}boolean{}}}, so there is no returned object graph for the filter to inspect. {*}The defect exists only on the exception path{*}. You must make a peer return a blocklisted {{java.rmi}} exception.\r\n # Two-node Jira DC 11.1.1 or later, separate hosts, no {{ehcache.*}} keys in {{cluster.properties}} so the compiled defaults 40001/40011 apply.\r\n\r\n # Set {{-Djava.rmi.server.hostname=127.0.0.1}} on *both* nodes and restart. Each node then publishes a cache-peer stub that resolves to whoever reads it, so a cross-node call loops back to the caller, which holds no such object id and returns {{{}java.rmi.NoSuchObjectException{}}}.\r\n\r\n # Create a user on node 1, rename it, then query each node directly for the new name.\r\n\r\n # Observe logs.\r\n\r\nh3. Expected Results\r\n\r\nThe real error is shown in the logs. \r\nh3. Actual Results\r\n\r\nThe the cause is being hidden behind {{{}UnmarshalException{}}}.\r\n \r\n\r\n \r\n{code:java}\r\n2026-09-09 07:28:30,333+0000 localq-reader-21 ERROR      [c.a.j.c.distribution.localq.LocalQCacheOpReader] [LOCALQ] [VIA-INVALIDATION] Abandoning sending: LocalQCacheOp{cacheName='com.atlassian.jira.config.properties.v2.DefaultCachingApplicationPropertiesManager.allCache', action=REMOVE_ALL, key=null, value == null ? true, replicatePutsViaCopy=false, creationTimeInMillis=1788938828819} from cache replication queue: [queueId=queue_mycluster2_1_be4ee67b71729bbfa51fef35601226c5, queuePath=/var/atlassian/application-data/jira/localq/queue_mycluster2_1_be4ee67b71729bbfa51fef35601226c5], failuresCount: 10/10. Removing from queue. Error: java.rmi.UnmarshalException: Error unmarshaling return; nested exception is: \r\n    \tjava.io.InvalidClassException: filter status: REJECTED\r\ncom.atlassian.jira.cluster.distribution.localq.LocalQCacheOpSender$UnrecoverableFailure: java.rmi.UnmarshalException: Error unmarshaling return; nested exception is: \r\n\tjava.io.InvalidClassException: filter status: REJECTED\r\n\tat com.atlassian.jira.cluster.distribution.localq.rmi.LocalQCacheOpRMISender.send(LocalQCacheOpRMISender.java:90)\r\n\tat com.atlassian.jira.cluster.distribution.localq.LocalQCacheOpReader.run(LocalQCacheOpReader.java:109)\r\n\tat java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:572)\r\n\tat java.base/java.util.concurrent.FutureTask.run(FutureTask.java:317)\r\n\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)\r\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)\r\n\tat java.base/java.lang.Thread.run(Thread.java:1583)\r\nCaused by: java.rmi.UnmarshalException: Error unmarshaling return; nested exception is: \r\n\tjava.io.InvalidClassException: filter status: REJECTED\r\n\tat java.rmi/sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:274)\r\n\tat java.rmi/sun.rmi.server.UnicastRef.invoke(UnicastRef.java:166)\r\n\tat java.rmi/java.rmi.server.RemoteObjectInvocationHandler.invokeRemoteMethod(RemoteObjectInvocationHandler.java:215)\r\n\tat java.rmi/java.rmi.server.RemoteObjectInvocationHandler.invoke(RemoteObjectInvocationHandler.java:160)\r\n\tat jdk.proxy3/jdk.proxy3.$Proxy134.removeAll(Unknown Source)\r\n\tat com.atlassian.jira.cluster.distribution.localq.rmi.LocalQCacheOpRMISender.lambda$send$2(LocalQCacheOpRMISender.java:75)\r\n\tat com.atlassian.jira.cluster.distribution.localq.rmi.CachingRMICachePeerManager.withCachePeer(CachingRMICachePeerManager.java:94)\r\n\tat com.atlassian.jira.cluster.distribution.localq.rmi.LocalQCacheOpRMISender.send(LocalQCacheOpRMISender.java:65)\r\n\t... 6 more\r\nCaused by: java.io.InvalidClassException: filter status: REJECTED\r\n\tat java.base/java.io.ObjectInputStream.filterCheck(ObjectInputStream.java:1439)\r\n\tat java.base/java.io.ObjectInputStream.readNonProxyDesc(ObjectInputStream.java:2071)\r\n\tat java.base/java.io.ObjectInputStream.readClassDesc(ObjectInputStream.java:1927)\r\n\tat java.base/java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:2252)\r\n\tat java.base/java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1762)\r\n\tat java.base/java.io.ObjectInputStream.readObject(ObjectInputStream.java:540)\r\n\tat java.base/java.io.ObjectInputStream.readObject(ObjectInputStream.java:498)\r\n\tat java.rmi/sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:271)\r\n\t... 13 more {code}\r\n \r\nh3. Workaround\r\n - Currently there is no known workaround for this behavior.\r\n\r\n \r\n\r\n \r\n\r\nThis behaviour does not break the cache replication, as previous description stated.\r\nsee also: https://jira.atlassian.com/browse/JRASERVER-79524","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4p9lr:","customfield_14734":"1|i4p9rz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4o38s:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4p9rr:","customfield_12830":null,"customfield_10401":null,"summary":"The deserialization blocklist rejects server-returned java.rmi exceptions, hiding the cause behind UnmarshalException","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2154673","self":"https://jira.atlassian.com/rest/api/latest/issue/2154673","key":"JRASERVER-79442","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/114008","id":"114008","name":"10.3.13","archived":false,"released":true,"releaseDate":"2025-11-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. This is because it’s more severe or pervasive than other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Short Term Backlog","id":"12074","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/24890","id":"24890","name":"Webhooks"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mmuthusamy","name":"mmuthusamy","key":"mmuthusamy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mmuthusamy&avatarId=10227862","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mmuthusamy&avatarId=10227862","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mmuthusamy&avatarId=10227862","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mmuthusamy&avatarId=10227862"},"displayName":"Moga","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mmuthusamy","name":"mmuthusamy","key":"mmuthusamy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mmuthusamy&avatarId=10227862","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mmuthusamy&avatarId=10227862","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mmuthusamy&avatarId=10227862","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mmuthusamy&avatarId=10227862"},"displayName":"Moga","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79442/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79442/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-06-29T06:03:25.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4pz7j:","updated":"2026-09-19T04:06:48.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAsynchronous webhooks triggered by comment deletion were using Jira's request cache outside of the appropriate context. This caused the webhook executor to generate the JSON payload without access to some caches.\r\n\r\nThis problem was detailed in JRASERVER-78768 (issue events) and partially addressed in JRASERVER-79100 (worklog & issue link events), but the fix remains incomplete. As a result, even on Jira versions with those fixes, webhooks triggered by comment delete operations are still not using the cache correctly.\r\n\r\nh3. Steps to Reproduce\r\n\r\n# Configure a webhook that include comment deletion events.\r\n# Delete a comment on a Jira issue.\r\n\r\nh3. Expected Results\r\n\r\nThe error message is not observed in the log file.\r\n\r\nh3. Actual Results\r\n\r\nThe following error is logged once per {{webhook-dispatcher}} thread in {{atlassian-jira.log}}:\r\n{noformat}\r\n2026-06-29 01:03:17,555+0000 webhook-dispatcher:thread-2 ERROR      [c.a.j.cache.request.RequestCacheRecorderImpl] Invalid use of RequestCache by thread: webhook-dispatcher:thread.Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtil for details. This message will be logged once per thread. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.\r\njava.lang.Throwable\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:32)\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:25)\r\n    at com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:46)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.isFlagEnabledByExternalActivator(DefaultFeatureManager.java:331)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.isEnabled(DefaultFeatureManager.java:116)\r\n    ...\r\n    at com.atlassian.jira.plugins.webhooks.serializer.WebhookJsonEventFactory.lambda$build$19(WebhookJsonEventFactory.java:200)\r\n    at java.base/java.util.Optional.filter(Optional.java:218)\r\n    at com.atlassian.jira.plugins.webhooks.serializer.WebhookJsonEventFactory.build(WebhookJsonEventFactory.java:200)\r\n    at com.atlassian.jira.plugins.webhooks.serializer.WebhookJsonEventFactory.build(WebhookJsonEventFactory.java:140)\r\n    at com.atlassian.jira.plugins.webhooks.spi.JiraWebhookEventPublisher.lambda$onCommentDeletedEvent$8(JiraWebhookEventPublisher.java:204)\r\n    at com.google.common.base.Suppliers$NonSerializableMemoizingSupplier.get(Suppliers.java:186)\r\n    at java.base/java.util.Optional.map(Optional.java:260)\r\n    at com.atlassian.webhooks.WebhookPublishRequest.getPayload(WebhookPublishRequest.java:154)\r\n    at com.atlassian.webhooks.internal.publish.DefaultWebhookInvocation.<init>(DefaultWebhookInvocation.java:67)\r\n    at com.atlassian.webhooks.internal.publish.DefaultWebhookInvocation.<init>(DefaultWebhookInvocation.java:44)\r\n    at com.atlassian.webhooks.internal.DefaultWebhookService.createSingleInvocationFor(DefaultWebhookService.java:447)\r\n    at com.atlassian.webhooks.internal.DefaultWebhookService.lambda$createInvocationsFor$15(DefaultWebhookService.java:440)\r\n    ...\r\n    at com.atlassian.webhooks.internal.DefaultWebhookService.createInvocationsFor(DefaultWebhookService.java:441)\r\n    at com.atlassian.webhooks.internal.DefaultWebhookService.lambda$publish$10(DefaultWebhookService.java:271)\r\n    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)\r\n    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)\r\n    at java.base/java.lang.Thread.run(Thread.java:840)\r\n    ...\r\n{noformat}\r\n\r\n(i) In Jira 11.3.7, we see a different variant and not related to issue comment deletion:\r\n{noformat}\r\nInvalid use of RequestCache by thread/stack: webhook-dispatcher:thread-xxxxx\r\n{noformat}\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pz2f:","customfield_14734":"1|i4pz8n:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ospg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4pz8f:","customfield_12830":null,"customfield_10401":null,"summary":"Comment deletion webhooks do not use request cache in Jira Data Center (Invalid use of RequestCache by thread: webhook-dispatcher)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875077","self":"https://jira.atlassian.com/rest/api/latest/issue/1875077","key":"JRASERVER-73836","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.2,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy24q3"],"customfield_11433":"9223372036854775807","customfield_10610":23.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/99495","id":"99495","description":"","name":"8.20.8","archived":false,"released":true,"releaseDate":"2022-04-20"}],"customfield_20934":null,"issuelinks":[{"id":"466520","self":"https://jira.atlassian.com/rest/api/2/issueLink/466520","outwardIssue":{"id":"1823515","key":"JRASERVER-72963","self":"https://jira.atlassian.com/rest/api/2/issue/1823515","fields":{"summary":"Logs of usage of RequestCache without context from the com.atlassian.jira.cache.request.RequestCacheRecorderImpl package in the logs","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10301","name":"Split","inward":"was split into","outward":"was split from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10301"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/46110","id":"46110","name":"Data Center - Other"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":9.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73836/votes","votes":21,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73836/watchers","watchCount":27,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-05-24T22:48:20.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3g47j:","updated":"2026-09-19T04:06:47.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\n{{PluginSuppliedSupportHealthCheck}} uses {{RequestCache}} outside of a context.\r\n\r\nSee JRASERVER-72963#comment-3059444 for more details.\r\n\r\n*(i) Note* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n{noformat}\r\nInvalid use of RequestCache by thread: HealthCheck:thread.Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtil for details. This message will be logged once per thread. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.\r\njava.lang.Throwable\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:32)\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:25)\r\n    at com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:47)\r\n    at com.atlassian.jira.transaction.RequestLocalTransactionRunnableQueueFactoryImpl.getRunnablesQueue(RequestLocalTransactionRunnableQueueFactoryImpl.java:21)\r\n    at com.atlassian.jira.transaction.TransactionSupportImpl.begin(TransactionSupportImpl.java:30)\r\n    at com.atlassian.jira.transaction.Txn.begin(Txn.java:17)\r\n    at com.atlassian.jira.database.DatabaseAccessorImpl.runInManagedTransaction(DatabaseAccessorImpl.java:128)\r\n...\r\n    at com.atlassian.troubleshooting.jira.healthcheck.JiraDatabaseService.runInConnection(JiraDatabaseService.java:37)\r\n    at com.atlassian.troubleshooting.healthcheck.checks.datacenter.database.clustered.aws.aurora.AmazonAuroraDCOnlyCheck.check(AmazonAuroraDCOnlyCheck.java:57)\r\n    at com.atlassian.troubleshooting.healthcheck.impl.PluginSuppliedSupportHealthCheck.check(PluginSuppliedSupportHealthCheck.java:66)\r\n...{noformat}\r\nh3. Workaround\r\n\r\nNo workaround is required. This message will be logged only once for this thread.\r\n\r\nIt is advised not to turn off logging for {{RequestCacheRecorderImpl}} to avoid losing insight into this problem.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g42f:","customfield_14734":"1|i3g48v:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3f99j:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g48n:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: HealthCheck:thread (PluginSuppliedSupportHealthCheck)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159791","self":"https://jira.atlassian.com/rest/api/latest/issue/2159791","key":"JRASERVER-79503","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & 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Issue Summary\r\n\r\nIn Jira Software Data Center 11.3.x, the Activity Stream gadget is missing the Project filter criterion from the “Global Filter” section. Additionally, the \"add filter\" functionality for the stream is non-functional, preventing users from restricting activity to specific projects. The option to select “Project” under “Global Filter” was available in 10.3.x release.\r\nh3. Steps to Reproduce\r\n # Log in to a Jira Software Data Center instance (version 11.3.x).\r\n # Navigate to a Dashboard and add a new Activity Stream gadget (or edit an existing one).\r\n # Open the gadget configuration.\r\n # Under the the Global Filters section, try to add a filter using “Add a global filter” option.\r\n # Observe that Project is missing from the list of available criteria.\r\n # Under Available Streams, ensure a “stream” is checked and click the “add filter” link.\r\n # Observe the message: \"All available filters have already been added.\"\r\n\r\nh3. Expected Results\r\n * The Project filter should be available under Global Filters to allow users to filter activities by one or more projects.\r\n * Clicking “add filter” should allow the user to select and configure specific filters without claiming all filters are already added.\r\n!Jira103_Filter.png|width=474,height=202!\r\n\r\nh3. Actual Results\r\n * The Project filter is entirely absent from the UI.\r\n * The gadget incorrectly reports: “All available filters have already been added” !Jira113_Filter.png|width=475,height=205! .\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qt73:","customfield_14734":"1|i4qtdb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pmt8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qtd3:","customfield_12830":null,"customfield_10401":null,"summary":"Activity Stream Gadget: \"Project\" filter is missing from Global Filter section and \"Add Filter\" link is broken","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2162060","self":"https://jira.atlassian.com/rest/api/latest/issue/2162060","key":"JRASERVER-79529","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":true,"releaseDate":"2026-10-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=29febb912986","name":"29febb912986","key":"JIRAUSER10013800","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10013800&avatarId=11175781","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10013800&avatarId=11175781","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10013800&avatarId=11175781","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10013800&avatarId=11175781"},"displayName":"Dominik Ciesielski","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. 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Issue Summary\r\nUpgrading ATST causes blank healthcheck page.\r\n\r\nh3. Steps to Reproduce\r\n # Step 1\r\ngo to healthcheck page and see the existing healthchecks - the page should render and checks should be present\r\n\r\n # Step 2\r\nupgrade ATST\r\n\r\n # Step 3\r\ngo to healthcheck page again - the page is blank, healthchecks are missing\r\n\r\nh3. Expected Results\r\nhealthchecks are rendered\r\n\r\nh3. Actual Results\r\nhealthchecks are missing\r\n !image-2026-09-16-12-59-32-124.png|thumbnail! \r\n\r\nh3. Workaround\r\n- restart Jira instance\r\n- alternatively prior to upgrading ATST atart Jira with this JVM option:\r\n{code}\r\n-Datlassian.plugins.module.class.cache.enabled=false\r\n{code}\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r687:","customfield_14734":"1|i4r6ef:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pzuc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r6e7:","customfield_12830":null,"customfield_10401":null,"summary":"Upgrading ATST (atlassian Troubleshooting and Support Tools) causes blank healthcheck page","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875090","self":"https://jira.atlassian.com/rest/api/latest/issue/1875090","key":"JRASERVER-73849","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73849/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73849/watchers","watchCount":14,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-05-24T23:06:54.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3g4av:","updated":"2026-09-19T04:06:42.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\n{{CreateSupportZipTask}} uses {{RequestCache}} outside of a context.\r\n\r\nSee [JRASERVER-72963#comment-3059444|https://jira.atlassian.com/browse/JRASERVER-72963?focusedCommentId=3059444&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3059444] for more details.\r\n\r\n*(i) Note* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\n\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n{noformat}\r\nInvalid use of RequestCache by thread: support.Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtil for details. This message will be logged once per thread. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.\r\njava.lang.Throwable\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:32)\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:25)\r\n    at com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:47)\r\n    at com.atlassian.jira.transaction.RequestLocalTransactionRunnableQueueFactoryImpl.getRunnablesQueue(RequestLocalTransactionRunnableQueueFactoryImpl.java:21)\r\n    at com.atlassian.jira.transaction.TransactionSupportImpl.begin(TransactionSupportImpl.java:30)\r\n    at com.atlassian.jira.transaction.Txn.begin(Txn.java:17)\r\n    at com.atlassian.jira.database.DatabaseAccessorImpl.runInManagedTransaction(DatabaseAccessorImpl.java:128)\r\n...\r\n    at com.atlassian.troubleshooting.jira.healthcheck.JiraDatabaseService.runInConnection(JiraDatabaseService.java:37)\r\n    at com.atlassian.troubleshooting.jira.bundle.JiraClusterNodesSupportZipBundle.csvArtifact(JiraClusterNodesSupportZipBundle.java:60)\r\n    at com.atlassian.troubleshooting.jira.bundle.JiraClusterNodesSupportZipBundle.getArtifacts(JiraClusterNodesSupportZipBundle.java:53)\r\n    at com.atlassian.troubleshooting.stp.zip.ZipFileAppender.getInnerItems(ZipFileAppender.java:93)\r\n    at com.atlassian.troubleshooting.stp.zip.ZipFileAppender.getInnerItems(ZipFileAppender.java:37)\r\n    at com.atlassian.troubleshooting.stp.zip.NestedProgressTracker.process(NestedProgressTracker.java:42)\r\n    at com.atlassian.troubleshooting.stp.zip.CreateSupportZipTask.addSupportFilesToZip(CreateSupportZipTask.java:135)\r\n    at com.atlassian.troubleshooting.stp.zip.CreateSupportZipTask.lambda$null$0(CreateSupportZipTask.java:80)\r\n    at com.atlassian.troubleshooting.stp.zip.CreateSupportZipTask.writeSupportZipFile(CreateSupportZipTask.java:114)\r\n    at com.atlassian.troubleshooting.stp.zip.CreateSupportZipTask.lambda$call$1(CreateSupportZipTask.java:78)\r\n    at com.atlassian.troubleshooting.stp.zip.CreateSupportZipTask.call(CreateSupportZipTask.java:90)\r\n    at com.atlassian.troubleshooting.stp.zip.CreateSupportZipTask.call(CreateSupportZipTask.java:35)\r\n...{noformat}\r\nh3. Workaround\r\n\r\nNo workaround is required. This message will be logged only once for this thread.\r\n\r\nIt is advised not to turn off logging for {{RequestCacheRecorderImpl}} to avoid losing insight into this problem.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g45r:","customfield_14734":"1|i3g4c7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3f9cv:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g4bz:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: support (CreateSupportZipTask)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2079855","self":"https://jira.atlassian.com/rest/api/latest/issue/2079855","key":"JRASERVER-78807","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.12,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB3"],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/112308","id":"112308","description":"","name":"9.12.23","archived":false,"released":true,"releaseDate":"2025-06-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/112592","id":"112592","description":"","name":"10.3.8","archived":false,"released":true,"releaseDate":"2025-07-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/46110","id":"46110","name":"Data Center - Other"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":4.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jcurry","name":"jcurry","key":"jcurry","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jcurry&avatarId=5818836","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jcurry&avatarId=5818836","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jcurry&avatarId=5818836","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jcurry&avatarId=5818836"},"displayName":"Jeff Curry","active":true,"timeZone":"America/Los_Angeles"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jcurry","name":"jcurry","key":"jcurry","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jcurry&avatarId=5818836","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jcurry&avatarId=5818836","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jcurry&avatarId=5818836","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jcurry&avatarId=5818836"},"displayName":"Jeff Curry","active":true,"timeZone":"America/Los_Angeles"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78807/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78807/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-05-13T22:37:31.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4dp6v:","updated":"2026-09-19T04:06:42.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAutomation rules can cause dbr-async to use {{RequestCache}} outside of a context.\r\n\r\nSee JRASERVER-72963#comment-3059444 for more details.\r\n\r\n*(i) Note* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n{noformat}\r\n2025-05-08 12:02:00,782-0400 dbr-async-0 ERROR automation     [c.a.j.cache.request.RequestCacheRecorderImpl] Invalid use of RequestCache by thread: dbr-async.Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtil for details. This message will be logged once per thread. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.\r\njava.lang.Throwable\r\n        at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:32)\r\n        at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:25)\r\n        at com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:93)\r\n        at com.atlassian.jira.config.feature.DefaultFeatureManager.getDarkFeatures(DefaultFeatureManager.java:183)\r\n        at com.atlassian.jira.config.feature.DefaultFeatureManager.isEnabled(DefaultFeatureManager.java:110)\r\n        at com.atlassian.jira.config.feature.DefaultFeatureManager.isEnabled(DefaultFeatureManager.java:123)\r\n        at com.atlassian.jira.cluster.dbr.DefaultDBRSender.isDisabled(DefaultDBRSender.java:51)\r\n        at com.atlassian.jira.cluster.dbr.DefaultDBRSender.handleDisabled(DefaultDBRSender.java:59)\r\n        at com.atlassian.jira.cluster.dbr.DefaultDBRSender.sendUpdateWithRelated(DefaultDBRSender.java:75)\r\n        at com.atlassian.jira.cluster.dbr.AsyncDBRSender.lambda$sendUpdateWithRelated$0(AsyncDBRSender.java:68)\r\n        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)\r\n        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)\r\n        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)\r\n        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)\r\n        at java.base/java.lang.Thread.run(Thread.java:829)\r\n{noformat}\r\nh3. Workaround\r\n\r\nNo workaround is required. This message will be logged only once for this thread.\r\n\r\nIt is advised not to turn off logging for {{RequestCacheRecorderImpl}} to avoid losing insight into this problem.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4dp1r:","customfield_14734":"1|i4dp7z:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4cil0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4dp7r:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: dbr-async","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2162247","self":"https://jira.atlassian.com/rest/api/latest/issue/2162247","key":"JRASERVER-79533","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116503","id":"116503","name":"10.3.22","archived":false,"released":true,"releaseDate":"2026-07-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. Typically, only recently created issues are in this status. Our product teams review these issues regularly.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Needs Triage","id":"10030","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/46110","id":"46110","name":"Data Center - Other"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9733baed85be","name":"9733baed85be","key":"JIRAUSER10055300","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10055300&avatarId=11220899","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10055300&avatarId=11220899","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10055300&avatarId=11220899","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10055300&avatarId=11220899"},"displayName":"Ankit Pruthi","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9733baed85be","name":"9733baed85be","key":"JIRAUSER10055300","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10055300&avatarId=11220899","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10055300&avatarId=11220899","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10055300&avatarId=11220899","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10055300&avatarId=11220899"},"displayName":"Ankit Pruthi","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79533/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79533/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-17T15:01:37.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r76f:","updated":"2026-09-19T04:06:41.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nSee [JRASERVER-72963#comment-3059444|https://jira.atlassian.com/browse/JRASERVER-72963?focusedCommentId=3059444&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3059444] for more details.\r\n\r\n*Note:* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n{code:java}\r\n[jira.cache.request.RequestCacheRecorderImpl]  Invalid use of RequestCache by thread/stack: Xporter-fieldmapper-0f1f422a32214f748a1b72cb094becf7--tfnn6. Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check JiraThreadLocalUtil and http://go/j/JRASERVER-72963 for details. This message will be logged once per thread/stacktrace. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.com.atlassian.jira.cache.request.RequestCacheRecorderImpl$StackCollector: Stack trace of invalid RequestCache usage\tat com.atlassian.jira.cache.request.RequestCacheRecorderImpl$ExceptionPoint.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:56) ~[classes/:?]\tat com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:125) ~[classes/:?]\tat com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:92) ~[classes/:?]\tat com.atlassian.jira.config.feature.DefaultFeatureManager.getDarkFeatures(DefaultFeatureManager.java:183) ~[classes/:?]\tat com.atlassian.jira.config.feature.DefaultFeatureManager.getDarkFeatures(DefaultFeatureManager.java:178) ~[classes/:?]\tat com.atlassian.jira.config.DefaultStatusCategoryManager.isStatusAsLozengeEnabled(DefaultStatusCategoryManager.java:54) ~[classes/:?]\tat com.atlassian.jira.issue.status.StatusImpl.getStatusCategory(StatusImpl.java:27) ~[classes/:?]\tat com.atlassian.jira.issue.status.SimpleStatusImpl.<init>(SimpleStatusImpl.java:29) ~[classes/:?]\tat com.atlassian.jira.issue.status.StatusImpl.getSimpleStatus(StatusImpl.java:49) ~[classes/:?]\tat com.atlassian.jira.issue.status.Status$getSimpleStatus.call(Unknown Source) ~[?:?]\tat GLOBAL_TicketAge.run(GLOBAL_TicketAge.groovy:15) ~[?:?]\tat com.onresolve.scriptrunner.runner.RunScriptInvoker.run(RunScriptInvoker.java:10) ~[?:?]\tat com.onresolve.scriptrunner.runner.RunScriptInvoker$run.call(Unknown Source) ~[?:?]\tat com.onresolve.scriptrunner.runner.AbstractScriptRunner.runScriptWithRawBindings(AbstractScriptRunner.groovy:205) ~[?:?]\tat jdk.internal.reflect.GeneratedMethodAccessor1224.invoke(Unknown Source) ~[?:?]\tat jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]\tat java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]\tat org.codehaus.groovy.runtime.callsite.PlainObjectMetaMethodSite.doInvoke(PlainObjectMetaMethodSite.java:43) ~[?:?]\tat org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite$PogoCachedMethodSiteNoUnwrapNoCoerce.invoke(PogoMetaMethodSite.java:198) ~[?:?]\tat org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite.callCurrent(PogoMetaMethodSite.java:62) ~[?:?]\tat org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:194) ~[?:?]\tat com.onresolve.scriptrunner.runner.AbstractScriptRunner.runScript(AbstractScriptRunner.groovy:199) ~[?:?]\tat com.onresolve.scriptrunner.runner.AbstractScriptRunner$runScript$6.callCurrent(Unknown Source) ~[?:?]\tat com.onresolve.scriptrunner.runner.AbstractScriptRunner.runScriptAndGetContext(AbstractScriptRunner.groovy:225) ~[?:?]\tat com.onresolve.scriptrunner.runner.AbstractScriptRunner$runScriptAndGetContext$3.callCurrent(Unknown Source) ~[?:?]\tat com.onresolve.scriptrunner.runner.AbstractScriptRunner.runScriptAndGetContext(AbstractScriptRunner.groovy:310) ~[?:?]\tat com.onresolve.scriptrunner.runner.AbstractScriptRunner$runScriptAndGetContext$2.callCurrent(Unknown Source) ~[?:?]\tat com.onresolve.scriptrunner.runner.AbstractScriptRunner.runScript(AbstractScriptRunner.groovy:320) ~[?:?]\tat com.onresolve.scriptrunner.runner.ScriptRunner$runScript$12.call(Unknown Source) ~[?:?]\tat com.onresolve.scriptrunner.customfield.GroovyCustomField$_getValueFromIssue_closure4.doCall(GroovyCustomField.groovy:301) ~[?:?]\tat com.onresolve.scriptrunner.customfield.GroovyCustomField$_getValueFromIssue_closure4.doCall(GroovyCustomField.groovy) ~[?:?]\tat jdk.internal.reflect.GeneratedMethodAccessor1209.invoke(Unknown Source) ~[?:?]\tat jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]\tat java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]\tat org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:343) ~[?:?]\tat groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:328) ~[?:?]\tat org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:280) ~[?:?]\tat groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1007) ~[?:?]\tat org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:39) ~[?:?]\tat org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:130) ~[?:?]\tat com.onresolve.scriptrunner.runner.diag.DiagnosticsManagerImpl$DiagnosticsExecutionHandlerImpl$_execute_closure1.doCall(DiagnosticsManagerImpl.groovy:397) ~[?:?]\tat com.onresolve.scriptrunner.runner.diag.DiagnosticsManagerImpl$DiagnosticsExecutionHandlerImpl$_execute_closure1.doCall(DiagnosticsManagerImpl.groovy) ~[?:?]\tat jdk.internal.reflect.GeneratedMethodAccessor1208.invoke(Unknown Source) ~[?:?]\tat jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]\tat java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]\tat org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:343) ~[?:?]\tat groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:328) ~[?:?]\tat org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:280) ~[?:?]\tat groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1007) ~[?:?]\tat org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:39) ~[?:?]\tat org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:130) ~[?:?]\tat com.onresolve.scriptrunner.runner.ScriptExecutionRecorder.withRecording(ScriptExecutionRecorder.groovy:13) ~[?:?]\tat com.onresolve.scriptrunner.runner.ScriptExecutionRecorder$withRecording.call(Unknown Source) ~[?:?]\tat com.onresolve.scriptrunner.runner.diag.DiagnosticsManagerImpl$DiagnosticsExecutionHandlerImpl.execute(DiagnosticsManagerImpl.groovy:394) ~[?:?]\tat com.onresolve.scriptrunner.runner.diag.DiagnosticsExecutionHandler$execute$3.call(Unknown Source) ~[?:?]\tat com.onresolve.scriptrunner.customfield.GroovyCustomField.getValueFromIssue(GroovyCustomField.groovy:354) ~[?:?]\tat com.atlassian.jira.issue.fields.ImmutableCustomField.getValue(ImmutableCustomField.java:355) ~[classes/:?]\tat com.atlassian.jira.issue.DocumentIssueImpl.getCustomFieldValue(DocumentIssueImpl.java:366) ~[classes/:?]\tat com.xpandit.jiraxporter.mapping.e.a(Unknown Source) ~[jiraxporter-7.3.2-j10_1788501221306.jar:?]\tat com.xpandit.jiraxporter.manager.impl.XporterFieldRetrieverImpl.lambda$getFieldRetriever$152(Unknown Source) ~[jiraxporter-7.3.2-j10_1788501221306.jar:?]\tat com.xpandit.jiraxporter.mapping.c.a(Unknown Source) ~[jiraxporter-7.3.2-j10_1788501221306.jar:?]\tat java.lang.Iterable.forEach(Unknown Source) ~[?:?]\tat com.xpandit.jiraxporter.mapping.c.b(Unknown Source) ~[jiraxporter-7.3.2-j10_1788501221306.jar:?]\tat com.xpandit.jiraxporter.mapping.c.a(Unknown Source) ~[jiraxporter-7.3.2-j10_1788501221306.jar:?]\tat com.xpandit.jiraxporter.mapping.b.a(Unknown Source) ~[jiraxporter-7.3.2-j10_1788501221306.jar:?]\tat java.lang.Iterable.forEach(Unknown Source) [?:?]\tat com.xpandit.jiraxporter.mapping.b.a(Unknown Source) [jiraxporter-7.3.2-j10_1788501221306.jar:?]\tat com.xpandit.jiraxporter.mapping.b.call(Unknown Source) [jiraxporter-7.3.2-j10_1788501221306.jar:?]\tat java.util.concurrent.FutureTask.run(Unknown Source) [?:?]\tat java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:?]\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:?]\tat java.lang.Thread.run(Unknown Source) [?:?] {code}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r71b:","customfield_14734":"1|i4r77j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4q0ng:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r77b:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: Xporter","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2144764","self":"https://jira.atlassian.com/rest/api/latest/issue/2144764","key":"JRASERVER-79393","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115510","id":"115510","name":"11.3.3","archived":false,"released":true,"releaseDate":"2026-03-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/116407","id":"116407","name":"10.3.23","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/24890","id":"24890","name":"Webhooks"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dsidhpura%40atlassian.com","name":"dsidhpura@atlassian.com","key":"dsidhpura@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dsidhpura%40atlassian.com&avatarId=5802861","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dsidhpura%40atlassian.com&avatarId=5802861","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dsidhpura%40atlassian.com&avatarId=5802861","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dsidhpura%40atlassian.com&avatarId=5802861"},"displayName":"Deepak Sidhpura","active":true,"timeZone":"Asia/Kolkata"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dsidhpura%40atlassian.com","name":"dsidhpura@atlassian.com","key":"dsidhpura@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dsidhpura%40atlassian.com&avatarId=5802861","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dsidhpura%40atlassian.com&avatarId=5802861","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dsidhpura%40atlassian.com&avatarId=5802861","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dsidhpura%40atlassian.com&avatarId=5802861"},"displayName":"Deepak Sidhpura","active":true,"timeZone":"Asia/Kolkata"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79393/votes","votes":3,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79393/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-05-07T09:27:12.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4ods7:","updated":"2026-09-19T04:06:40.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhile navigating on the WebHook admin page, clicking on the webhook would display information about the webhook in right hand side. If one of the webhook does not have description added, the page would retain the description from the previously viewed webhook.\r\nh3. Steps to Reproduce\r\n # Install Jira 11.3.3\r\n # Configure two or more webhook, add descriptions to all but one.\r\n # Click on a webhook with description followed by a clicking on the webhook without description.\r\n # Notice the description value is not cleared, since the description of webhook is empty.\r\n # The description from the webhook is displayed.\r\n\r\nh3. Expected Results\r\n\r\nThe description should reflect the value of the description of the webhook, it should show up blank if the description is not added.\r\nh3. Actual Results\r\n\r\nDescription from the previously viewed webhook is displayed.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4odn3:","customfield_14734":"1|i4odtb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4n7as:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4odt3:","customfield_12830":null,"customfield_10401":null,"summary":"Empty description for webhook results in description from previous webhook shown in the admin page. ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2162246","self":"https://jira.atlassian.com/rest/api/latest/issue/2162246","key":"JRASERVER-79532","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116503","id":"116503","name":"10.3.22","archived":false,"released":true,"releaseDate":"2026-07-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. Typically, only recently created issues are in this status. Our product teams review these issues regularly.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Needs Triage","id":"10030","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/46110","id":"46110","name":"Data Center - Other"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9733baed85be","name":"9733baed85be","key":"JIRAUSER10055300","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10055300&avatarId=11220899","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10055300&avatarId=11220899","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10055300&avatarId=11220899","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10055300&avatarId=11220899"},"displayName":"Ankit Pruthi","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9733baed85be","name":"9733baed85be","key":"JIRAUSER10055300","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10055300&avatarId=11220899","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10055300&avatarId=11220899","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10055300&avatarId=11220899","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10055300&avatarId=11220899"},"displayName":"Ankit Pruthi","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79532/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79532/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-17T14:58:22.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r767:","updated":"2026-09-19T04:06:39.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nSee [JRASERVER-72963#comment-3059444|https://jira.atlassian.com/browse/JRASERVER-72963?focusedCommentId=3059444&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3059444] for more details.\r\n\r\n*Note:* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n\r\n \r\n{code:java}\r\npsmq-lock-lease-renewal-thread ERROR      [c.a.j.cache.request.RequestCacheRecorderImpl] Invalid use of RequestCache by thread/stack: psmq-lock-lease-renewal--xggimt. Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check JiraThreadLocalUtil and http://go/j/JRASERVER-72963 for details. This message will be logged once per thread/stacktrace. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.com.atlassian.jira.cache.request.RequestCacheRecorderImpl$StackCollector: Stack trace of invalid RequestCache usage\tat com.atlassian.jira.cache.request.RequestCacheRecorderImpl$ExceptionPoint.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:56)\tat com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:125)\tat com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:46)\tat com.atlassian.jira.transaction.RequestLocalTransactionRunnableQueueFactoryImpl.getRunnablesQueue(RequestLocalTransactionRunnableQueueFactoryImpl.java:21)\tat com.atlassian.jira.transaction.TransactionSupportImpl.begin(TransactionSupportImpl.java:30)\tat com.atlassian.jira.transaction.Txn.begin(Txn.java:17)\tat com.atlassian.jira.database.DatabaseAccessorImpl.runInManagedTransaction(DatabaseAccessorImpl.java:131)\tat jdk.internal.reflect.GeneratedMethodAccessor162.invoke(Unknown Source)\tat java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\tat com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)\tat jdk.proxy3/jdk.proxy3.$Proxy147.runInManagedTransaction(Unknown Source)\tat jdk.internal.reflect.GeneratedMethodAccessor162.invoke(Unknown Source)\tat java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\tat com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:134)\tat jdk.proxy3/jdk.proxy3.$Proxy147.runInManagedTransaction(Unknown Source)\tat com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.runInStartedOrExistingTransaction(JiraHostConnectionAccessor.java:130)\tat com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.execute(JiraHostConnectionAccessor.java:60)\tat com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.execute(DefaultTransactionalExecutor.java:65)\tat com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.execute(DatabaseAccessorImpl.java:67)\tat com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.runInTransaction(DatabaseAccessorImpl.java:43)\tat com.atlassian.psmq.internal.io.TxnBoundaryAutoCommit.run(TxnBoundaryAutoCommit.java:23)\tat com.atlassian.psmq.internal.queue.QueueOperationsImpl.heartBeatQueue(QueueOperationsImpl.java:144)\tat com.atlassian.psmq.internal.QSessionImpl$1.heartBeatQueue(QSessionImpl.java:141)\tat com.atlassian.psmq.internal.queue.QueueHeartbeatRenewerImpl$RenewalTask.run(QueueHeartbeatRenewerImpl.java:125)\tat java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)\tat java.base/java.util.concurrent.FutureTask.runAndReset(Unknown Source)\tat java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)\tat java.base/java.lang.Thread.run(Unknown Source){code}\r\n \r\n\r\n \r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r713:","customfield_14734":"1|i4r77b:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4q0n8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r773:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: psmq-lock-lease-renewal","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1257679","self":"https://jira.atlassian.com/rest/api/latest/issue/1257679","key":"JRASERVER-69596","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nCopying and pasting an image file using Jira's visual editor won't add the file to the Description or comment field of an issue\r\nh3. Steps to Reproduce\r\n # Select a file and use COMMAND+C (on a Mac) to copy a file\r\n # Edit an issue's Description or comment field and use COMMAND+V to paste the file into the field\r\n\r\nh3. Observation\r\nh5. Using the Text Editor\r\n * When the steps to reproduce are followed using Jira's text editor, you are prompted to Attach a Screenshot:\r\n!attach.png|thumbnail!\r\n * The image is also added to the text comment as:  !screenshot-1.png|thumbnail\r\n\r\nh5. Using the Visual Editor\r\n * The image filename is added as text\r\n * The image is neither attached to the issue nor added to the Description or comment field using the visual editor\r\n * If you copy the image directly from an image viewing or editing program and past it into the Description or comment field, the image is both attached and added to the field.\r\n\r\nh3. Expected Results\r\n * When pasting an image file into the Description or comment field using the visual editor the image is attached to the issue and added to the comment:\r\n!visual attach.png|thumbnail!\r\n\r\nh3. Actual Results\r\n * The image filename is added as text\r\n * The image is neither attached to the issue nor added to the Description or comment field using the visual editor:\r\n!visual.png|thumbnail!\r\n * The editor inserts only a macro referencing the image filename\r\n!Screenshot 2025-08-21 at 3.19.13 PM.png|thumbnail!\r\n\r\nh3. Workaround\r\n * Use the attachment button from the Description or comment header to attach the image file:\r\n!attachment.png|thumbnail!\r\n * Use Text mode. When the steps to reproduce are followed using Jira's text editor, you are prompted to attach a screenshot. Once you click on Upload, the image is added to the text comment and image will be added successfully.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i0k69z:","customfield_14734":"1|i0k6d3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i0k45b:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i0k6cv:","customfield_12830":null,"customfield_10401":null,"summary":"Copying and pasting an image file using Jira's visual editor won't add the file to the Description or comment field of an issue","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2162245","self":"https://jira.atlassian.com/rest/api/latest/issue/2162245","key":"JRASERVER-79531","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116503","id":"116503","name":"10.3.22","archived":false,"released":true,"releaseDate":"2026-07-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. Typically, only recently created issues are in this status. Our product teams review these issues regularly.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Needs Triage","id":"10030","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/46110","id":"46110","name":"Data Center - Other"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9733baed85be","name":"9733baed85be","key":"JIRAUSER10055300","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10055300&avatarId=11220899","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10055300&avatarId=11220899","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10055300&avatarId=11220899","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10055300&avatarId=11220899"},"displayName":"Ankit Pruthi","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9733baed85be","name":"9733baed85be","key":"JIRAUSER10055300","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10055300&avatarId=11220899","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10055300&avatarId=11220899","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10055300&avatarId=11220899","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10055300&avatarId=11220899"},"displayName":"Ankit Pruthi","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79531/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79531/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-17T14:54:45.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r75z:","updated":"2026-09-19T04:06:36.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nSee [JRASERVER-72963#comment-3059444|https://jira.atlassian.com/browse/JRASERVER-72963?focusedCommentId=3059444&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3059444] for more details.\r\n\r\n*Note:* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n\r\n \r\n{code:java}\r\npool-40-thread-159 ERROR      [jira.cache.request.RequestCacheRecorderImpl]  Invalid use of RequestCache by thread/stack: pool-40-thread--k1ezbs. Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check JiraThreadLocalUtil and http://go/j/JRASERVER-72963 for details. This message will be logged once per thread/stacktrace. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.com.atlassian.jira.cache.request.RequestCacheRecorderImpl$StackCollector: Stack trace of invalid RequestCache usage\tat com.atlassian.jira.cache.request.RequestCacheRecorderImpl$ExceptionPoint.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:56) ~[classes/:?]\tat com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:125) ~[classes/:?]\tat com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:46) ~[classes/:?]\tat com.atlassian.jira.security.DefaultGlobalPermissionManager.hasPermissionIgnoreRecovery(DefaultGlobalPermissionManager.java:346) ~[classes/:?]\tat com.atlassian.jira.security.DefaultGlobalPermissionManager.hasPermission(DefaultGlobalPermissionManager.java:297) ~[classes/:?]\tat com.atlassian.jira.security.ApplicationRequiredPermissionManager.shouldUserHaveAccess(ApplicationRequiredPermissionManager.java:214) ~[classes/:?]\tat com.atlassian.jira.security.ApplicationRequiredPermissionManager.checkUserHasApplicationOrFalse(ApplicationRequiredPermissionManager.java:189) ~[classes/:?]\tat com.atlassian.jira.security.ApplicationRequiredPermissionManager.checkUserHasApplicationOrFalse(ApplicationRequiredPermissionManager.java:183) ~[classes/:?]\tat com.atlassian.jira.security.ApplicationRequiredPermissionManager.hasPermission(ApplicationRequiredPermissionManager.java:80) ~[classes/:?]\tat com.atlassian.jira.security.PublicAccessPermissionManager.lambda$hasPermission$0(PublicAccessPermissionManager.java:75) ~[classes/:?]\tat com.atlassian.jira.security.PublicAccessPermissionManager.checkPublicAccessEnabledOrDelegate(PublicAccessPermissionManager.java:179) ~[classes/:?]\tat com.atlassian.jira.security.PublicAccessPermissionManager.hasPermission(PublicAccessPermissionManager.java:75) ~[classes/:?]\tat jdk.internal.reflect.GeneratedMethodAccessor1422.invoke(Unknown Source) ~[?:?]\tat jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]\tat java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]\tat com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:38) ~[classes/:?]\tat jdk.proxy3.$Proxy76.hasPermission(Unknown Source) ~[?:?]\tat com.atlassian.jira.issue.fields.renderer.wiki.links.JiraIssueLink.canCurrentUserSeeIssue(JiraIssueLink.java:66) ~[classes/:?]\tat com.atlassian.jira.issue.fields.renderer.wiki.links.JiraIssueLink.setupIssueLink(JiraIssueLink.java:38) ~[classes/:?]\tat com.atlassian.jira.issue.fields.renderer.wiki.links.JiraIssueLink.<init>(JiraIssueLink.java:29) ~[classes/:?]\tat com.atlassian.jira.issue.fields.renderer.wiki.resolvers.JiraIssueLinkResolver.createContentLink(JiraIssueLinkResolver.java:18) ~[classes/:?]\tat com.atlassian.jira.issue.fields.renderer.wiki.links.JiraLinkResolver.createLink(JiraLinkResolver.java:57) ~[classes/:?]\tat com.atlassian.renderer.v2.components.LinkRendererComponent.appendLink(LinkRendererComponent.java:105) ~[atlassian-renderer-9.0.3.jar:?]\tat com.atlassian.renderer.v2.components.LinkRendererComponent.renderHeavy(LinkRendererComponent.java:88) ~[atlassian-renderer-9.0.3.jar:?]\tat com.atlassian.renderer.v2.components.LinkRendererComponent.render(LinkRendererComponent.java:59) ~[atlassian-renderer-9.0.3.jar:?]\tat com.atlassian.renderer.v2.V2Renderer.render(V2Renderer.java:45) ~[atlassian-renderer-9.0.3.jar:?]\tat com.atlassian.renderer.v2.V2SubRenderer.render(V2SubRenderer.java:36) ~[atlassian-renderer-9.0.3.jar:?]\tat com.atlassian.renderer.v2.components.block.BlockRendererComponent.renderParagraph(BlockRendererComponent.java:196) ~[atlassian-renderer-9.0.3.jar:?]\tat com.atlassian.renderer.v2.components.block.BlockRendererComponent.flushParagraph(BlockRendererComponent.java:191) ~[atlassian-renderer-9.0.3.jar:?]\tat com.atlassian.renderer.v2.components.block.BlockRendererComponent.render(BlockRendererComponent.java:108) ~[atlassian-renderer-9.0.3.jar:?]\tat com.atlassian.renderer.v2.V2Renderer.render(V2Renderer.java:45) ~[atlassian-renderer-9.0.3.jar:?]\tat com.atlassian.renderer.v2.TokenEscapingV2Renderer.render(TokenEscapingV2Renderer.java:28) ~[atlassian-renderer-9.0.3.jar:?]\tat com.atlassian.renderer.v2.V2RendererFacade.convertWikiToXHtml(V2RendererFacade.java:87) ~[atlassian-renderer-9.0.3.jar:?]\tat com.atlassian.jira.issue.fields.renderer.wiki.AtlassianWikiRenderer.render(AtlassianWikiRenderer.java:58) ~[classes/:?]\tat com.atlassian.jira.issue.managers.DefaultRendererManager.getRenderedContent(DefaultRendererManager.java:95) ~[classes/:?]\tat jdk.internal.reflect.GeneratedMethodAccessor1753.invoke(Unknown Source) ~[?:?]\tat jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]\tat java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]\tat com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) ~[atlassian-plugins-core-8.1.8.jar:?]\tat jdk.proxy3.$Proxy414.getRenderedContent(Unknown Source) ~[?:?]\tat jdk.internal.reflect.GeneratedMethodAccessor1753.invoke(Unknown Source) ~[?:?]\tat jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]\tat java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]\tat com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:134) ~[?:?]\tat jdk.proxy3.$Proxy414.getRenderedContent(Unknown Source) ~[?:?]\tat com.atlassian.mywork.providers.jira.JiraEventListener.renderComment(JiraEventListener.java:344) ~[?:?]\tat com.atlassian.mywork.providers.jira.JiraEventListener.commentedOnItem(JiraEventListener.java:325) ~[?:?]\tat com.atlassian.mywork.providers.jira.JiraEventListener.lambda$new$1(JiraEventListener.java:67) ~[?:?]\tat com.atlassian.mywork.providers.jira.JiraEventListener.lambda$onIssueEvent$3(JiraEventListener.java:163) ~[?:?]\tat com.atlassian.mywork.providers.jira.JiraEventListener.lambda$handleEventWithTargetServiceCheck$6(JiraEventListener.java:188) ~[?:?]\tat java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [?:?]\tat java.util.concurrent.FutureTask.run(Unknown Source) [?:?]\tat java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:?]\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:?]\tat java.lang.Thread.run(Unknown Source) [?:?] {code}\r\n \r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r70v:","customfield_14734":"1|i4r773:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4q0n0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r76v:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: pool-<N>-thread","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2076161","self":"https://jira.atlassian.com/rest/api/latest/issue/2076161","key":"CONFSERVER-99618","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":11.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/37396","id":"37396","name":"Onboarding - Setup"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":5.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mgomez%40atlassian.com","name":"mgomez@atlassian.com","key":"mgomez@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mgomez%40atlassian.com&avatarId=5818222","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mgomez%40atlassian.com&avatarId=5818222","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mgomez%40atlassian.com&avatarId=5818222","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mgomez%40atlassian.com&avatarId=5818222"},"displayName":"Manny","active":false,"timeZone":"America/Detroit"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mgomez%40atlassian.com","name":"mgomez@atlassian.com","key":"mgomez@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mgomez%40atlassian.com&avatarId=5818222","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mgomez%40atlassian.com&avatarId=5818222","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mgomez%40atlassian.com&avatarId=5818222","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mgomez%40atlassian.com&avatarId=5818222"},"displayName":"Manny","active":false,"timeZone":"America/Detroit"},"customfield_10560":null,"customfield_10440":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-99618/votes","votes":6,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_10432":null,"customfield_16535":null,"customfield_10433":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-99618/watchers","watchCount":12,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2025-04-21T21:48:22.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4d3l3:","updated":"2026-09-19T04:06:20.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nTypically after adding a new user or upgrading Confluence, users will be presented with a popup. These popups contains a summary of what's new in Confluence or with introduction details. Some administrators prefer that this page is not displayed to users.\r\n\r\nThis was something that could be disabled previously but no longer works with Confluence 9.X:\r\n * [How to skip the onboarding page (welcome.action) for new users in Confluence Data Center|https://confluence.atlassian.com/confkb/how-to-skip-the-onboarding-page-welcome-action-for-new-users-in-confluence-777016501.html]\r\n * [How to Turn Off \"What's New\" Window|https://support.atlassian.com/confluence/kb/how-to-turn-off-percent22whats-newpercent22-window/]\r\n\r\n * !image-2025-04-21-16-28-44-011.png|thumbnail!\r\n * !image-2025-04-21-16-27-42-108.png|thumbnail!\r\n\r\nh3. Workaround\r\n\r\nAdd the below property in *<installation-directory>/bin/setenv.sh(setenv.bat in Windows)* and {*}Restart Confleunce{*}. \r\n\r\nPlease refer [Configuring System Properties|https://confluence.atlassian.com/doc/configuring-system-properties-168002854.html] on how to add it . \r\n{code:xml}\r\nCATALINA_OPTS=\"-Datlassian.darkfeature.benefits.modal.disable=true ${CATALINA_OPTS}\" \r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4d3fz:","customfield_10651":null,"customfield_14734":"1|i4d3m7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4bwv0:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4d3lz:","customfield_10653":null,"summary":"Allow Admins to Disable \"Check out what changed\" and \"Welcome to Confluence\" Popups","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1141688","self":"https://jira.atlassian.com/rest/api/latest/issue/1141688","key":"CONFSERVER-58096","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":27.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/52890","id":"52890","name":"Content - File Previews"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=gkowalczyk","name":"gkowalczyk","key":"gkowalczyk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=gkowalczyk&avatarId=10949866","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=gkowalczyk&avatarId=10949866","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=gkowalczyk&avatarId=10949866","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=gkowalczyk&avatarId=10949866"},"displayName":"GMK","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=gkowalczyk","name":"gkowalczyk","key":"gkowalczyk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=gkowalczyk&avatarId=10949866","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=gkowalczyk&avatarId=10949866","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=gkowalczyk&avatarId=10949866","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=gkowalczyk&avatarId=10949866"},"displayName":"GMK","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_10440":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-58096/votes","votes":22,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_10432":null,"customfield_16535":null,"customfield_10433":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-58096/watchers","watchCount":24,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2019-03-29T13:04:57.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i00p4v:","updated":"2026-09-19T04:06:17.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Environment\r\n\r\nConfluence 6.15.1\r\nh3. Description\r\n\r\nIt is not possible to open xls file with row count than 100000. There is currently a *-Dofficeconnector.spreadsheet.xlsxmaxsize* JVM parameter which allows admins to configure the maximum file size but the file must still have fewer than 100,000 cells which is not configurable. It would be nice to provide a configuration option to open files that have more than 100,000 cells.\r\n\r\nThe limit is set in the SpreadsheetConverter class in the document-conversion-library.\r\nh3. Symptoms\r\n * Error message is displayed:\r\n{code:java}\r\nWe can't preview this file. \r\nYou'll have to download the file to view it.\r\n{code}\r\n\r\n * Logs contain following error:\r\n{code:java}\r\nError rendering macro 'viewxls' : com.benryan.conversion.ConversionException: Cannot convert spreadsheet, the number of cells: 196605 is greater than the maximum allowed cells: 100000\r\n{code}\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behaviour. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i00p5z:","customfield_10651":null,"customfield_14734":"1|i00p5r:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i00ozz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i00p5j:","customfield_10653":null,"summary":"Allow maximum cell count to be configurable to be higher than default 100000 using JVM parameter","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1400253","self":"https://jira.atlassian.com/rest/api/latest/issue/1400253","key":"CONFSERVER-58870","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":27.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"515533","self":"https://jira.atlassian.com/rest/api/2/issueLink/515533","outwardIssue":{"id":"1864981","key":"CONFSERVER-78175","self":"https://jira.atlassian.com/rest/api/2/issue/1864981","fields":{"summary":"After upgrade when running Confluence on windows, permissions are lost on install folder.. 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Problem Definition\r\nCurrently running the upgrade using the installer, calls for a chown and chmod on all the home directory. In case of big home directory folder, this can take a lot of time and increases the downtime of Confluence.\r\n\r\nh3. Suggested Solution\r\nWould be great if you could change the code in the upgrade to instead ask the user yes/no - if we want to run chmod and chown. And/or also this option in the varfile\r\n \r\nh3. Workaround\r\nYou can opt for a manual upgrade process where you will need to download the installation archive file (.zip/.tar.gz) and follow the steps as described in [Upgrading Confluence Manually|https://confluence.atlassian.com/doc/upgrading-confluence-manually-255363437.html] to attempt an upgrade without having to run any of the ownership change commands \"Assuming that they are correct\".","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i18ie7:","customfield_10651":null,"customfield_14734":"1|i18iiv:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i18eu7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i18iin:","customfield_10653":null,"summary":"Confluence upgrade process should not chown/chmod home directory.","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1994614","self":"https://jira.atlassian.com/rest/api/latest/issue/1994614","key":"CONFSERVER-93952","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["KR1-L2LR"],"customfield_11433":"9223372036854775807","customfield_10610":13.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/106517","id":"106517","name":"8.7.1","archived":false,"released":true,"releaseDate":"2023-12-06"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. 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Issue Summary\r\nAfter upgrading to Confluence 8.7.1, inline tasks no longer appear in the 'Task report' Macro or in the user's profile > tasks page\r\n\r\nThis is reproducible on Data Center: (yes) / (no)\r\nYes\r\nh3. Steps to Reproduce\r\n # Install Confluence 8.6.1\r\n # Create a main page and include the 'Task report' Macro\r\n # Create a child page with an inline task and assigned to a user\r\n # Create a non-child page with an inline task and assigned to a user\r\n # Upgrade Confluence to 8.7.1\r\n\r\nh3. Expected Results\r\nTo show the tasks listed in the main page with 'Task report' Macro and on the user's profile > tasks page\r\n\r\nh3. Actual Results\r\nNo tasks are shown in the in the main page with 'Task report' Macro and on the user's profile > tasks page\r\n\r\n\r\nh3. Workaround\r\nIn the main page with the 'Task report' Macro go to the \"Lock\" and change the page permission. All the child pages with inline tasks will be shown.\r\n\r\nFor non-child pages with inline tasks, the page permission will need to be edited there.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3zuyn:","customfield_14734":"1|i3zv4v:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3yofw:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3zv4n:","customfield_12830":null,"summary":"User tasks are not present in the task report macro or under profile tasks after upgrade to 8.7.1","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2145672","self":"https://jira.atlassian.com/rest/api/latest/issue/2145672","key":"CONFSERVER-103834","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nWith more than 2 user templates created in Confluence via *Space Tools > Content Tools > Templates > Create New Template,* and all the templates promoted, only two random templates appear in the Create pop-up.\r\nh3. Steps to Reproduce\r\n # On Confluence 10.2.11, create a Test space.\r\n # For the newly created space Test, navigate to *Space Tools > Content Tools > Templates*\r\n # Create four user templates with names Template example 1/2/3/4.\r\n # Select *Promote* next to all the templates to make them appear in the *Create* pop-up.\r\n # Click on the *…* besides the create button to open the dialog box showing promoted templates.\r\n\r\nh3. Expected Results\r\n\r\nAll the promoted user templates must be visible in the Create pop-up, as visible in the attached [^Working_create_dialog.png].\r\nh3. Actual Results\r\n\r\nNot all the promoted user templates appear in the Create pop-up; only 2 random templates appear, as seen in the [^Nonworking_create_dialog.png]\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4oigf:","customfield_14734":"1|i4oimn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4nc3w:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4oimf:","customfield_12830":null,"summary":"Not all the promoted user templates created in Confluence via Space Tools > Content Tools > Templates are shown in the Create pop-up","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161494","self":"https://jira.atlassian.com/rest/api/latest/issue/2161494","key":"CONFSERVER-104459","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["internal-kickoff","platform","sam-request","warranty"],"customfield_11433":"9223372036854775807","customfield_10610":16.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116493","id":"116493","description":"","name":"10.2.11","archived":false,"released":true,"releaseDate":"2026-05-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/117190","id":"117190","description":"","name":"10.2.13","archived":false,"released":true,"releaseDate":"2026-06-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/117193","id":"117193","description":"","name":"10.2.14","archived":false,"released":true,"releaseDate":"2026-07-08"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. 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Issue Summary\r\n\r\nConfluence Data Center 10.2 can become unresponsive when a read-through cache loader waits for an unusually long database operation. \r\n \r\nTomcat’s stuck-thread detector may initially report a single long-running request:\r\n{code:java}\r\nWARNING [Catalina-utility-2] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread [http-nio-8080-exec-617 url: <redacted> has been active for [64,542] milliseconds (since [7/28/26, 2:27 PM]) to serve the same request for <redacted> and may be stuck (configured threshold for this StuckThreadDetectionValve is [60] seconds). There is/are [1] thread(s) in total that are monitored by this Valve and may be stuck. {code}\r\nThis can then lead to other threads becoming stuck and the number of long-running requests increases:\r\n{code:java}\r\n...and may be stuck (configured threshold for this StuckThreadDetectionValve is [60] seconds). There is/are [13] thread(s) in total that are monitored by this Valve and may be stuck. {code}\r\nEventually, this can lead to exhaustion of the HTTP thread pool and the node becoming unhealthy. The node recovers when the stalled cache loader completes or after the affected node is restarted. \r\n \r\nh3. Steps to Reproduce\r\n\r\nTo be confirmed\r\nh3. Expected Results\r\n\r\nNode remains healthy\r\nh3. Actual Results\r\n\r\nNode becomes unhealthy with HTTP thread pool exhausted\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r37j:","customfield_14734":"1|i4r3dr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pwto:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r3dj:","customfield_12830":null,"summary":"Confluence 10.2 can become unresponsive when requests wait on a stalled cache load","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":"2026-11-05","customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1771542","self":"https://jira.atlassian.com/rest/api/latest/issue/1771542","key":"CONFSERVER-66549","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":12.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"494583","self":"https://jira.atlassian.com/rest/api/2/issueLink/494583","inwardIssue":{"id":"1957337","key":"CONFCLOUD-80500","self":"https://jira.atlassian.com/rest/api/2/issue/1957337","fields":{"summary":"Anonymization of accounts in Confluence Cloud","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10030","name":"Cloners","inward":"was cloned as","outward":"is cloned from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10030"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/42843","id":"42843","name":"User - 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Issue Summary\r\nAnonymization of accounts in Confluence. \r\nCurrently Anonymization of Confluence users is only possible if user management directory is Jira and Confluence is connected with Jira.\r\n\r\nThe request is to have the same feature in Confluence as it is with Jira\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2z2if:","customfield_10651":null,"customfield_14734":"1|i2z2ov:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2yg3r:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2z2on:","customfield_10653":null,"summary":"Anonymization of accounts in Confluence","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2154352","self":"https://jira.atlassian.com/rest/api/latest/issue/2154352","key":"CONFSERVER-104254","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11776","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. 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Problem\r\nConfluence Data Center currently does not provide administrators with native controls to govern HTML space exports.\r\n\r\nThere are no configurable limits to prevent concurrent HTML exports, limit resource consumption, or perform resource checks before an export begins. As a result, HTML exports can consume significant temporary disk space and potentially impact node stability.\r\n\r\nh3. Suggested Solution\r\nProvide administrators with configurable controls for HTML space exports to prevent excessive resource consumption.\r\n\r\nPotential implementations could include one or more of the following:\r\n* Limit the number of concurrent HTML space exports.\r\n* Prevent concurrent HTML exports of the same space.\r\n* Allow administrators to configure limits based on export size or content volume.\r\n* Perform resource-aware admission checks (for example, available disk space) before starting an HTML export.\r\n\r\nh3. Why This Is Important\r\nHTML space exports can generate a significant amount of temporary data during the export process. Without preventative controls, large or concurrent exports may consume excessive system resources and impact the availability or stability of Confluence Data Center.\r\n\r\nProviding administrators with configurable controls would help protect production environments while still allowing HTML exports when appropriate.\r\n\r\nh3. Workaround\r\nN/A","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pwjr:","customfield_10651":null,"customfield_14734":"1|i4pwpz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4oq6s:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4pwpr:","customfield_10653":null,"summary":"Provide administrative controls for HTML space exports to prevent excessive resource consumption","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2152028","self":"https://jira.atlassian.com/rest/api/latest/issue/2152028","key":"CONFSERVER-104224","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["internal-kickoff","logspam"],"customfield_11433":"9223372036854775807","customfield_10610":9.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117190","id":"117190","description":"","name":"10.2.13","archived":false,"released":true,"releaseDate":"2026-06-01"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=855c746a106f","name":"855c746a106f","key":"JIRAUSER9638605","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9638605&avatarId=10783204","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9638605&avatarId=10783204","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9638605&avatarId=10783204","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9638605&avatarId=10783204"},"displayName":"Neha Garg","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. 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Issue Summary\r\n\r\nAfter upgrading to Confluence 10.2.13, the application logs are flooded with {{ERROR}} messages originating from {{{}com.atlassian.confluence.transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2{}}}. These errors are triggered by a Caesium background job ({{{}DcdpTierTransferJob{}}}) approximately every 2 minutes.\r\nh3. Steps to Reproduce\r\n # Install or upgrade to Confluence 10.2.13\r\n # Ensure the *Atlassian Troubleshooting and Support Tools* plugin version 3.13.1 is installed and enabled.\r\n # Wait for the {{Caesium}} scheduler to trigger the DCDP data collection job (typically every 2 minutes).\r\n # Monitor the {{{}atlassian-confluence.log{}}}.\r\n\r\n{code:java}\r\n2026-06-16 08:40:58,130 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.confluence.plugins.confluence-feature-discovery-plugin\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162\r\n2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugin.notifications.notifications-module\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162\r\n2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugins.authentication.atlassian-authentication-plugin\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162\r\n2026-06-16 08:40:58,132 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.zdu.confluence-zdu-plugin\r\n -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 {code}\r\nh3. Expected Results\r\n\r\nThe {{DcdpTierTransferJob}} should handle metrics with varying tags gracefully without logging {{ERROR}} level messages for expected variations.\r\nh3. Actual Results\r\n\r\nThe log is filled with the following error:\r\n{noformat}\r\n2026-06-16 08:40:58,130 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.confluence.plugins.confluence-feature-discovery-plugin -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugin.notifications.notifications-module -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 2026-06-16 08:40:58,131 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.plugins.authentication.atlassian-authentication-plugin -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162 2026-06-16 08:40:58,132 ERROR [Caesium-1-2] [transfer.data.retriever.AbstractDcdpJmxDataRetrieverV2] lambda$retrieveTagsForMetric$2 Tag entityType not found in object name: com.atlassian.confluence:type=metrics,category00=db,category01=ao,category02=entityManager,category03=find,name=byPlugin,tag.invokerPluginKey=com.atlassian.zdu.confluence-zdu-plugin -- url: /confluence/setup/finishsetup.action | userName: anonymous | action: finishsetup | referer: https://linux-127444.prod.atl-cd.net/confluence/setup/setupadministrator-start.action | traceId: 755134cd98c5a162  {noformat}\r\nh3. Workaround\r\n\r\nTo suppress the error messages:\r\n{+}Via \"Logging and Profiling\"{+}(temporary)\r\n # Go to General Configuration → Logging and Profiling\r\n # Add \"com.atlassian.troubleshooting.dcdp\" to the list via the text box under \"Add New Entry\"\r\n # Set logging level to \"FATAL\"\r\n # Click on \"Add Entry\"\r\n # Click \"Save\" (bottom of the \"Logging and Profiling\" page)\r\n # Refer [Configuring Logging|https://confluence.atlassian.com/doc/configuring-logging-181535215.html] documentation for more details regarding logging configuration in Confluence\r\n\r\n{+}Via \"log4j.properties\" file{+}(permanent)\r\n # Open up the {{/confluence/WEB-INF/classes/log4j.properties}} file\r\n # Add the following line to the file:\r\n{code:java}\r\nlog4j.logger.com.atlassian.troubleshooting.dcdp=FATAL \r\n{code}\r\n\r\n      3. Save the file\r\n      4. Apply the same changes to the rest of the nodes\r\n      5. Perform a rolling Confluence restart\r\nh3. Versions Tested\r\n\r\nPlease confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: \r\n||Testing Requirements||Version||Affected Version||\r\n|Customers Reported Version|10.2.13|_Yes_|\r\n|Most Recent Bug-Fix Release| | |\r\n|Previous Major Release| | |\r\n|Most Recent LTS| | |\r\n|Previous Supported LTS| | |\r\n|_Other Versions.._| | |\r\n|_(Add rows as needed)_| | |","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pi3r:","customfield_14734":"1|i4pi9z:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4obqs:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4pi9r:","customfield_12830":null,"summary":"Excessive ERROR logs from AbstractDcdpJmxDataRetrieverV2 due to missing JMX tags 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This suggestion is for {*}Confluence Data Center{*}. Using {*}Confluence Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-7247].\r\n{panel}\r\n{panel:title=Atlassian Update - 6th February 2024|borderStyle=solid|borderColor=#6554c0|titleBGColor=#6554c0|bgColor=#eae6ff|titleColor=#ffffff}\r\nHi everyone,\r\n\r\nThis is Kathleen from the Confluence team. Thank you for your interest in this suggestion.\r\n\r\nAfter reviewing this ticket we are considering it as a potential addition to our longer-term roadmap. As you may know, we released support for [assigning and transferring page ownership in Confluence Cloud|https://community.atlassian.com/t5/Confluence-Cloud-articles/New-Assign-and-transfer-page-ownership/ba-p/2396313] last year. We are keeping an eye on this feature for the Data Center roadmap and intend to review this request again later this year, at which point we'll provide any relevant updates.\r\n\r\nYou can read more about [how we prioritise what to implement here|https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html].\r\nTo learn more about our recent investments in Confluence Data Center, please check our [public roadmap|https://www.atlassian.com/roadmap/data-center?status=released&product=confluence] and our dashboards containing [recently resolved issues|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108194], and [current work and future plans|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=108195].\r\nKind regards,
Confluence Data Center\r\n{panel}\r\nI would like to have a GUI way of changing the author of a page (or set of pages). Often we import a bunch of pages, but the author needs to be changed to another user. Or an existing author leaves and we need to re-assign a document.\r\nh3. Workaround\r\n # *Displaying a page owner* - we recommend using an info macro or table labelled “page owner” and tagging the relevant user. For more complex applications, Comala Workflows offers alternative solutions.\r\n # *Deleting a previous employee's account* (which is tied to existing pages) - we do not recommend you delete users from Confluence, as that would complicate your database (e.g. deletion of the user’s previous comments) but you can [deactivate previous user accounts|https://confluence.atlassian.com/doc/delete-or-disable-users-138318.html] for security purposes and still keep track of the pages they’ve worked on. Deactivating a user ensures they no longer count towards your license tier.\r\n # *Redirecting notifications to the page owner* - notifications are handled through watching the page. If you no longer want to receive notifications, you can unwatch the page and have the new page owner start watching it to receive the relevant notifications.\r\n # *Change a page creator through the database* - we recommend retaining an instance of your previous DB and doing this with a DBA present. 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Issue Summary\r\n\r\nValidation msgs for `Issue in progress`, `Filter results`, `Assigned to me` gadgets and probably more.\r\n\r\nThe error message is: \r\n\"No of Results\" : The value must be an integer greater than 0 and less than or equal to 50\"\r\nh3. Steps to Reproduce\r\n # Create a new dashboard\r\n # Add  any mentioned gadget to the dashboard\r\n\r\nh3. Expected Results\r\n\r\nAs the gadget is already preconfigured, there should be no errors displayed in the fields.\r\nh3. Actual Results\r\n\r\nThe 'Number of results' and 'Column to display' fields consistently show errors. However, these errors do not prevent saving the gadget.\r\n\r\n!image-2025-11-17-13-36-55-102.png|width=837,height=201!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ij07:","customfield_14734":"1|i4ij6f:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4hcho:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ij67:","customfield_12830":null,"customfield_10401":null,"summary":"Gadget constantly displays field errors like \"The value must be an integer greater than 0 and less than or equal to 5\"","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2102708","self":"https://jira.atlassian.com/rest/api/latest/issue/2102708","key":"CONFSERVER-101052","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115400","id":"115400","description":"","name":"11.0.0","archived":false,"released":false},{"self":"https://jira.atlassian.com/rest/api/2/version/115992","id":"115992","description":"BURNT","name":"9.2.16","archived":false,"released":false},{"self":"https://jira.atlassian.com/rest/api/2/version/117616","id":"117616","description":"DELISTED","name":"10.2.16","archived":false,"released":true,"releaseDate":"2026-08-31"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A 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Issue Summary\r\n\r\nWhen uploading an attachment from the 'Insert link' dialog present in the page editor, an upload error is always displayed, even when the upload is successful.\r\n\r\nA quick code investigation shows that the backend API behaviour and response have not changed and the bug is likely present in the frontend code (confluence-frontend/plugin/src/main/resources/includes/js/attachment-uploader.js).\r\nh3. Steps to Reproduce\r\n # Edit any page\r\n # Open 'Insert link' dialog from editor toolbar\r\n # Select 'Files' tab\r\n # Click 'Browse' and select any file for upload\r\n\r\nh3. Expected Results\r\n\r\nUploaded file appears at top of list and highlighted.\r\n\r\n!image-2025-09-24-10-43-22-914.png|width=570,height=402!\r\nh3. Actual Results\r\n\r\nThe newly uploaded file does not appear in the list of available attachments and the following error is displayed:\r\n{noformat}\r\nCould not upload the file to Confluence. The server may be unavailable. {noformat}\r\n!image-2025-09-24-10-42-23-385.png|width=570,height=401!\r\nh3. Workaround\r\n\r\nWhen the error message appears, ignore the link text (it may still point to an older attachment). Close the “Insert link” dialog, then open it again. You should now see the newly uploaded file in the attachment list, and the link text will correctly reference it.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4hgkv:","customfield_14734":"1|i4hgr3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ga1w:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4hgqv:","customfield_12830":null,"summary":"Uploading an attachment from 'Insert link' dialog displays an error message despite success","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not 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Issue Summary\r\n\r\nWhen trying to create an outgoing mail server that does not contain a username of password, the authentication will fail when testing the connection even though the SMTP Mail Server does not require a username and password combination.\r\n\r\nRather than not attempting auth, Jira attempts auth using fabricated details - the username and password corresponding to the OS level Jira service account name.\r\nh3. Steps to Reproduce\r\n\r\nHave a mail server that uses {{EHLO}} (extended hello), advertises authentication (sends an {{AUTH}} header) but doesn't require it to send mail. Steps to replicate this using {{nc}} are available in [JRASERVER-78939|https://jira.atlassian.com/browse/JRASERVER-78939]\r\n - Configure an outgoing mail server with the parameters below:\r\n -- {*}Service Provider{*}: Custom\r\n -- {*}Protocol{*}: SMTPS\r\n -- {*}Hostname{*}: smtp.gmail.com (or use a custom SMTP Mail Server of your choice)\r\n -- {*}SMTP Port{*}: 465\r\n -- {*}Username{*}: (keep empty)\r\n -- {*}Password{*}: (keep empty)\r\n!MailServerConfig.png|thumbnail!\r\n - Test the connection  \r\n\r\n(i) Make sure that the Mail Server that you are using does not need a username/password combination to login.\r\nh3. Expected Results\r\n\r\nMail connection test succeeds.\r\nh3. Actual Results\r\n\r\nMail server connection fails and cannot be added.\r\nh3. Note 1\r\n\r\nOn further inspection the change password flag is passed in the verify mail server request:\r\n{noformat}\r\nname: test\r\ndescription: test\r\nfrom: test@gmail.com\r\nprefix: Jira\r\nserviceProvider: custom\r\nprotocol: smtps\r\nserverName: smtp.gmail.com\r\nport: 465\r\ntimeout: 10000\r\nauthenticationMethod: password\r\nusername: test@gmail.com\r\nchangePassword: true\r\ntype: smtp\r\n{noformat}\r\n \r\n\r\nThis results in a failure when trying to verify the connection, as it expects a password to be provided:\r\n{code:java}\r\nWRMCB = function(e) {\r\n    var c = console;\r\n    if (c && c.log && c.error) {\r\n        c.log('Error running batched script.');\r\n        c.error(e);\r\n    }\r\n}\r\n;\r\ntry {\r\n    /* module-key = 'com.atlassian.jira.jira-mail-plugin:verifymailserverconnection', location = 'javascript/verifymailserverconnection.js' */\r\n    (k => {\r\n        k.set('admin.mailservers.password.usernamechanged.description', 'You need to provide the new password when changing the username.');\r\n    }\r\n    )(WRM.I18n.km);\r\n    define(\"jira/mail/email\", [\"exports\", \"jquery\"], function(c, a) {\r\n        c.dialogInitializer = function() {\r\n            a(\"#verifyServer\").hide();\r\n            var b = a(\"#changePassword\");\r\n            if (0 < b.length) {\r\n                var d = a(\"input[name\\x3dpassword]\").parents(\"tr\").first()\r\n                  , e = a('\\x3cdiv class\\x3d\"fieldDescription\" /\\x3e').html(AJS.I18n.getText(\"admin.mailservers.password.usernamechanged.description\")).hide().insertAfter(b);\r\n                b.change(function() {\r\n                    d.toggle(a(this).prop(\"checked\"))\r\n                }).change();\r\n                var f = a(\"#originalUsername\").val();\r\n                a(\"input[name\\x3dusername]\").bind(\"change input\", function() {\r\n                    f == a(this).val() ? (b.removeAttr(\"disabled\"),\r\n                    e.hide()) : (b.attr(\"disabled\", \"disabled\").attr(\"checked\", \"checked\").change(),\r\n                    e.show())\r\n                })\r\n            }\r\n        }\r\n        ;\r\n        c.verifyServerConnection = function(b, d) {\r\n            a(\"#verifyServer\").show();\r\n            a(\"#verifyMessages\").hide();\r\n            document.forms.jiraform.action = d;\r\n            a(document.forms.jiraform).submit()\r\n        }\r\n        ;\r\n        a(c.dialogInitializer)\r\n    });\r\n    AJS.namespace(\"JIRA.app.admin.email\", null, require(\"jira/mail/email\"));\r\n} catch (e) {\r\n    WRMCB(e)\r\n}\r\n;\r\n{code}\r\nh3. Note 2\r\n\r\nThe bug is coming from the Java Mail Library that Jira uses to connect to the Mail Server. Basically, what happens when Jira tests the SMTP server connection is the following:\r\n - The Java Mail library sends a EHLO command to ask the SMTP server for more information about its capabilities, what it supports, etc...\r\n{code:java}\r\nEHLO bb3f49c371fa\r\n{code}\r\n\r\n - The SMTP server responds that it supports the AUTH methods below:\r\n{code:java}\r\nDEBUG SMTP: Found extension \"AUTH\", arg \"LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH\"\r\n{code}\r\n\r\n - The Java Mail library (used by Jira) sees that the SMTP Mail Server supports AUTH, and tries to authenticate using the Jira Service Account as the username and some password, {*}even though no username/password combination was provided in the Outgoing Mail form{*}. In a lot of cases, *jira* is used as the service account running Jira, so it will be very common to see \"jira\" as the user:\r\n{code:java}\r\nDEBUG SMTP: protocolConnect login, host=smtp.gmail.com, user=jira, password=<non-null>\r\nDEBUG SMTP: Attempt to authenticate using mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM XOAUTH2\r\n{code}\r\n\r\n - Ultimately, the login fails since an incorrect username/password is passed while the SMTP mail server was not expected any\r\n\r\nh3. Workaround\r\n\r\nAdd the following JVM parameters to your *setenv.sh* file and then proceed with a restart of Jira (you can find detailed instructions [here|https://confluence.atlassian.com/adminjiraserver/setting-properties-and-options-on-startup-938847831.html]):\r\nh4. In case SMTP is used as the protocol in the Outgoing Mail Configuration\r\n{code:java}\r\n-Dmail.smtp.ehlo=false -Dmail.smtp.auth=false\r\n{code}\r\nNotes:\r\n - mail.smtp.ehlo=false will prevent java from trying to connect and issue a EHLO command to connect to the mail system\r\n - mail.smpt.auth=false will reinforce no authentication to your smtp system.\r\n\r\nh4. In case SMTPS is used as the protocol in the Outgoing Mail Configuration\r\n{code:java}\r\n-Dmail.smtps.ehlo=false -Dmail.smtps.auth=false {code}\r\n \r\nNote:\r\n - mail.smtps.ehlo=false will prevent java from trying to connect and issue a EHLO command to connect to the mail system\r\n - mail.smpts.auth=false will reinforce no authentication to your smtp system.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4bi5b:","customfield_14734":"1|i4bibj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4abic:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4bibb:","customfield_12830":null,"customfield_10401":null,"summary":"Unable to create an outgoing mail server without a username or without a password.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159850","self":"https://jira.atlassian.com/rest/api/latest/issue/2159850","key":"CONFSERVER-104409","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117615","id":"117615","name":"9.2.24","archived":false,"released":true,"releaseDate":"2026-08-31"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nAfter upgrading from 9.2.20 to 9.2.23, the Copy Space page is blank and nothing renders.\r\nh3. Steps to Reproduce\r\n # Install Confluence version 9.2.23\r\n # Create a space and navigate to *Space Tools > Overview > Copy Space*\r\n # *Observation:* The page shell and tabs load, but the content area is blank\r\n # (Optional) Repeat with a non-admin user; the behaviour remains consistent.\r\n\r\nh3. Expected Results\r\n\r\nThe Copy Space wizard (options, controls, and forms) should render within the content area.\r\nh3. Actual Results\r\n\r\nThe Copy space page is blank\r\nh3. Workaround\r\n\r\nNone identified. \r\nh3. Observations\r\n * Feature is functional in 9.2.20 but broken in 9.2.23.\r\n\r\n * The bundled Copy Space plugin was updated from *v19.2.52* (in 9.2.20) to *v19.2.63* (in 9.2.23).\r\n\r\n * {{atlassian-confluence.log}} shows no backend errors, and Browser Dev Tools show {{batch.js}} loading with a {*}200 OK{*}. This appears to be a silent JavaScript execution failure in the new plugin version.\r\n\r\n * {*}Elements tab is UI for both versions{*}:\r\n\r\n * \r\n ** {*}9.2.20 (Working){*}: The {{<div id=\"copySpaceDetails\">}} contains the full UI structure (Form, H2 heading, and controls) and is expandable in the Elements tab.\r\n\r\n * \r\n ** {*}9.2.23 (Broken){*}: The {{<div id=\"copySpaceDetails\"></div>}} is entirely empty with no child elements, confirming the JS failed to mount the component.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qsj3:","customfield_14734":"1|i4qspb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pm58:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qsp3:","customfield_12830":null,"summary":"Copy Space page renders blank in 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Zaparoli","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79473/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79473/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-27T19:34:00.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qfmv:","updated":"2026-09-18T07:57:25.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIn Jira Data Center 11.x, the {{/status}} health check endpoint returns HTTP 404 (Tomcat default error page) when the application starts in a {{FIRST_RUN}} state — i.e., when {{dbconfig.xml}} is not yet configured.\r\n{code:java}\r\nHTTP Status 404 – Not Found\r\nType Status Report\r\nDescription: The origin server did not find a current representation for the target resource\r\nor is not willing to disclose that one exists. {code}\r\nIn Jira Data Center 10.x, the same scenario correctly returns HTTP 200 with \\{\"state\":\"FIRST_RUN\"}, as documented in [Jira 'status' endpoint response meanings | Jira and Jira Service Management | Atlassian Support.|https://support.atlassian.com/jira/kb/jira-status-endpoint-response-meanings/]\r\n\r\n(i) Note: If we started Jira without both dbconfig.xml and cluster.properties the /status will return the \\{\"state\":\"FIRST_RUN\"}; however, if we start Jira with cluster.properties and no dbconfig.xml, a 404 error will happen.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Install Jira Software *Data Center*\r\n # *DO configure* {{cluster.properties}} in JIRA_HOME\r\n # *Do NOT configure* {{dbconfig.xml}} in JIRA_HOME\r\n # Start Jira\r\n # Make a GET request to {{JIRA_BASEURL:<port>/status}}\r\n\r\nh3. Expected Results\r\nHTTP 200 response with JSON body:\r\n{code}\r\n{\"state\":\"FIRST_RUN\"}\r\n{code}\r\n\r\n\r\n\r\nh3. Actual Results\r\n\r\nJira 11.x returns HTTP 404 with Tomcat's default error page:\r\n{code}\r\nHTTP Status 404 – Not Found\r\nType Status Report\r\nDescription: The origin server did not find a current representation for the target resource\r\nor is not willing to disclose that one exists.\r\nApache Tomcat/10.1.53\r\n{code}\r\n\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qfhr:","customfield_14734":"1|i4qfnz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p94c:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qfnr:","customfield_12830":null,"customfield_10401":null,"summary":"/status endpoint returns HTTP 404 instead of HTTP 200 {\"state\":\"FIRST_RUN\"} in Jira DC 11.x when dbconfig.xml is not configured","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159399","self":"https://jira.atlassian.com/rest/api/latest/issue/2159399","key":"JRASERVER-79499","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nOn Jira Software 10.7.0+ using Lucene, loading a rapid board backlog can retain a very large number of issue documents in memory and cause an OutOfMemoryError.\r\n\r\nThe rapid board search uses a batch-oriented search API. When the effective Lucene result window is unlimited, the request loads the selected fields for all matching issues into an in-memory SearchResponse before Jira Software processes them into backlog entries.\r\n\r\nThis can affect requests to:\r\n{noformat}\r\n/rest/greenhopper/1.0/xboard/plan/backlog/data.json\r\n{noformat}\r\nThe result limit passed by Jira Software is based on the search platform maximum result window. On Lucene, this remains effectively unlimited unless the Lucene search-limit dark feature is enabled.\r\nh3. Steps to Reproduce\r\n # Use Jira Software with Lucene as the search platform\r\n # Create or use a rapid board whose backlog search has a very large candidate result set\r\n # Load the board backlog, or send a request to:\r\n{noformat}\r\n/rest/greenhopper/1.0/xboard/plan/backlog/data.json\r\n{noformat}\r\n\r\n # Repeat the request concurrently or refresh the backlog page while the original request is still running\r\n # Observe heap usage or capture a heap dump while the requests are in progress\r\n\r\nh3. Expected Results\r\n\r\nThe backlog request should use bounded or streaming processing.\r\n\r\nThe request should not retain selected Lucene document fields for every matching issue at the same time. The configured search result window should protect both OpenSearch and Lucene deployments.\r\nh3. Actual Results\r\n\r\nThe backlog request can use an effective result window of {{Integer.MAX_VALUE}} on Lucene.\r\n\r\nJira Software loads selected fields for _all matching issues_ into SearchHit objects and retains them in the SearchResponse before processing the results into RapidIssueEntry objects.\r\n\r\nOn a large instance, a single request can retain many gigabytes of heap. Multiple concurrent requests, for example after a user refreshes a stalled backlog page, can exhaust the Java heap and terminate the node.\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\njava.lang.OutOfMemoryError: Java heap space\r\n{noformat}\r\nh3. Workaround\r\n\r\nEnable the Lucene search-result limit dark feature:\r\n{noformat}\r\ncom.atlassian.jira.lucene.search.limit.enabled\r\n{noformat}\r\nThis applies the configured search platform maximum result window to all Lucene search requests on the Jira instance, not only Jira Software rapid-board backlog requests. The default maximum result window is 10,000 results.\r\n\r\nAdministrators should assess the effect on integrations, apps, and custom workloads that currently request more than the configured result window.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qqyv:","customfield_14734":"1|i4qr53:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pkl0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qr4v:","customfield_12830":null,"customfield_10401":null,"summary":"Backlog requests can cause OOMEs on Lucene by retaining unbounded search results in memory","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2073292","self":"https://jira.atlassian.com/rest/api/latest/issue/2073292","key":"JRASERVER-78726","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/109301","id":"109301","description":"","name":"10.3.0","archived":false,"released":true,"releaseDate":"2024-12-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/110419","id":"110419","description":"","name":"10.6.0","archived":false,"released":true,"releaseDate":"2025-04-23"}],"customfield_20934":null,"issuelinks":[{"id":"554534","self":"https://jira.atlassian.com/rest/api/2/issueLink/554534","inwardIssue":{"id":"2155856","key":"JRASERVER-79457","self":"https://jira.atlassian.com/rest/api/2/issue/2155856","fields":{"summary":"NullPointerException in ParentLinkCleanupService and NotificationRecipientHelper when adding comment via PUT /rest/api/2/issue/{key} — violates documented IssueEvent API contract","status":{"self":"https://jira.atlassian.com/rest/api/2/status/3","description":"The development team is currently working on this issue.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/inprogress.png","name":"In Progress","id":"3","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10841","id":"10841","name":"Bulk Operations","description":"Bulk edit, bulk delete, bulk move, bulk migration of issues"},{"self":"https://jira.atlassian.com/rest/api/2/component/12030","id":"12030","name":"Issue - Comments"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":3.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=54fcbefd93df","name":"54fcbefd93df","key":"JIRAUSER9644740","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9644740&avatarId=10789496","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9644740&avatarId=10789496","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9644740&avatarId=10789496","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9644740&avatarId=10789496"},"displayName":"Rafał Hawrylak","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=54fcbefd93df","name":"54fcbefd93df","key":"JIRAUSER9644740","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9644740&avatarId=10789496","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9644740&avatarId=10789496","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9644740&avatarId=10789496","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9644740&avatarId=10789496"},"displayName":"Rafał Hawrylak","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78726/votes","votes":6,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78726/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-04-04T21:45:50.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4cni7:","updated":"2026-09-18T07:35:49.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhile adding a comment via the bulk edit - comment is added, but traceback is visible in logs\r\nh3. Steps to Reproduce\r\n # Go to search -> find several issues\r\n # Go to bulk change -> select few issues (issue is visible on single issue btw).\r\n # Select Edit issues -> set some value in comment\r\n # Proceed with the bulk change\r\n\r\nh3. Expected Results\r\n\r\nAction complete, no errors in logs.\r\nh3. Actual Results\r\n\r\nAction complete, there are errors in logs.\r\n{noformat}\r\n2024-08-20 11:35:03,114+0000 JIRA-INFORM-Thread-0 WARN anonymous     [c.a.j.p.m.service.helper.NotificationRecipientHelper] Cannot get change items\r\njava.lang.NullPointerException: Cannot invoke \"org.ofbiz.core.entity.GenericValue.getRelated(String)\" because the return value of \"com.atlassian.jira.event.issue.IssueEvent.getChangeLog()\" is null\r\n    at com.atlassian.jira.plugin.mobile.service.helper.NotificationRecipientHelper.isSupportedIssueUpdateEvent(NotificationRecipientHelper.java:137)\r\n    at com.atlassian.jira.plugin.mobile.service.helper.NotificationRecipientHelper.isSupportedEvent(NotificationRecipientHelper.java:129)\r\n    at com.atlassian.jira.plugin.mobile.service.helper.NotificationRecipientHelper.isValidIssueEvent(NotificationRecipientHelper.java:115)\r\n    at com.atlassian.jira.plugin.mobile.service.impl.MobileNotificationRecipientServiceImpl.getRecipientUserKeys(MobileNotificationRecipientServiceImpl.java:47)\r\n    at com.atlassian.jira.plugin.mobile.service.provider.MobileNotificationRecipientProvider.getRecipients(MobileNotificationRecipientProvider.java:37)\r\n    at com.atlassian.jira.plugins.inform.events.convert.EventConverterImpl.safeGet(EventConverterImpl.java:76)\r\n    at com.atlassian.jira.plugins.inform.events.convert.EventConverterImpl.lambda$convert$0(EventConverterImpl.java:58)\r\n    at java.base/java.util.stream.ReferencePipeline$7$1.accept(ReferencePipeline.java:273)\r\n    at java.base/java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1625)\r\n    at java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:509)\r\n    at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:499)\r\n    at java.base/java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:921)\r\n    at java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)\r\n    at java.base/java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:682)\r\n    at com.atlassian.jira.plugins.inform.events.convert.EventConverterImpl.lambda$convert$3(EventConverterImpl.java:58)\r\n    at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:41)\r\n    at com.atlassian.jira.plugins.inform.events.convert.EventConverterImpl.convert(EventConverterImpl.java:51)\r\n    at com.atlassian.jira.plugins.inform.events.convert.EventConverterImpl.convert(EventConverterImpl.java:34)\r\n    at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:197)\r\n    at java.base/java.util.stream.Streams$StreamBuilderImpl.forEachRemaining(Streams.java:411)\r\n    at java.base/java.util.stream.ReferencePipeline$Head.forEach(ReferencePipeline.java:762)\r\n    at java.base/java.util.stream.ReferencePipeline$7$1.accept(ReferencePipeline.java:276)\r\n    at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:197)\r\n    at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:197)\r\n    at java.base/java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:179)\r\n    at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:197)\r\n    at java.base/java.util.Spliterators$ArraySpliterator.forEachRemaining(Spliterators.java:992)\r\n    at java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:509)\r\n    at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:499)\r\n    at java.base/java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:921)\r\n    at java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)\r\n    at java.base/java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:682)\r\n    at com.atlassian.jira.plugins.inform.events.listener.JiraEventListenerImpl.lambda$handleIssueEventBundle$5(JiraEventListenerImpl.java:63)\r\n    at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:41)\r\n    at com.atlassian.jira.plugins.inform.events.listener.JiraEventListenerImpl.handleIssueEventBundle(JiraEventListenerImpl.java:52)\r\n    at com.atlassian.jira.plugins.inform.events.listener.AsyncJiraEventListener.lambda$handleIssueEventBundle$0(AsyncJiraEventListener.java:27)\r\n    at com.atlassian.jira.plugins.inform.events.listener.EventThreadPool.lambda$wrapThreadLocalSafe$0(EventThreadPool.java:49)\r\n    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539)\r\n    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)\r\n    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)\r\n    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)\r\n    at java.base/java.lang.Thread.run(Thread.java:840) {noformat}\r\nh3. Workaround\r\n\r\nNo need for workaround. Bulk operation completes successfully.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4cnd3:","customfield_14734":"1|i4cnjb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4bgqc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4cnj3:","customfield_12830":null,"customfield_10401":null,"summary":"NPE in logs while adding comments via the bulk edit","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"26923","self":"https://jira.atlassian.com/rest/api/latest/issue/26923","key":"JRASERVER-7159","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"1029","customfield_11435":"1035","customfield_11437":"1152","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"59138","customfield_11434":"939","customfield_17933":null,"labels":["affects-cloud","affects-server","jw-core"],"customfield_11433":"25322","customfield_10610":69.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"145397","self":"https://jira.atlassian.com/rest/api/2/issueLink/145397","inwardIssue":{"id":"354342","key":"JRASERVER-39745","self":"https://jira.atlassian.com/rest/api/2/issue/354342","fields":{"summary":"Adding the ‘Resolution’ field to the edit screen forces it to be set on every issue change","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"18861","self":"https://jira.atlassian.com/rest/api/2/issueLink/18861","outwardIssue":{"id":"38445","key":"JRASERVER-10431","self":"https://jira.atlassian.com/rest/api/2/issue/38445","fields":{"summary":"Resolution is a required field, but this is not indicated on the 'View Field Configuration' page","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"20891","self":"https://jira.atlassian.com/rest/api/2/issueLink/20891","outwardIssue":{"id":"13911","key":"JRASERVER-1971","self":"https://jira.atlassian.com/rest/api/2/issue/13911","fields":{"summary":"Can't change resolutions without re-opening an issue","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"20508","self":"https://jira.atlassian.com/rest/api/2/issueLink/20508","outwardIssue":{"id":"41120","key":"JRASERVER-11026","self":"https://jira.atlassian.com/rest/api/2/issue/41120","fields":{"summary":"Resolution can not be cleared while editing an issue","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"84195","self":"https://jira.atlassian.com/rest/api/2/issueLink/84195","outwardIssue":{"id":"203248","key":"JRASERVER-29899","self":"https://jira.atlassian.com/rest/api/2/issue/203248","fields":{"summary":"The 'Resolution' field can not retain original value during Bulk Close issue","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"313018","self":"https://jira.atlassian.com/rest/api/2/issueLink/313018","outwardIssue":{"id":"768772","key":"JRACLOUD-7159","self":"https://jira.atlassian.com/rest/api/2/issue/768772","fields":{"summary":"Make Resolution field optional","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11091","id":"11091","name":"Issue - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":10.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=abe7b7c5031a","name":"abe7b7c5031a","key":"jmartin","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/83272345fe838383c0daf33b88a058e3?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/83272345fe838383c0daf33b88a058e3?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/83272345fe838383c0daf33b88a058e3?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/83272345fe838383c0daf33b88a058e3?d=mm&s=32"},"displayName":"Joel Martin","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"40703","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=abe7b7c5031a","name":"abe7b7c5031a","key":"jmartin","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/83272345fe838383c0daf33b88a058e3?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/83272345fe838383c0daf33b88a058e3?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/83272345fe838383c0daf33b88a058e3?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/83272345fe838383c0daf33b88a058e3?d=mm&s=32"},"displayName":"Joel Martin","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-7159/votes","votes":194,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-7159/watchers","watchCount":131,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2005-06-27T15:37:02.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwa327:","updated":"2026-09-18T07:35:37.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-7159].\n  {panel}\n\n{panel:title=Atlassian Update – 13 Jan 2016|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience. We have reviewed this issue over the last few days.\r\n\r\nThis suggestion is important for the JIRA development team, but we have not scheduled work and cannot provide an estimate on when it will be released. I understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n\r\nRegards,\r\nDaniel Franz\r\ndfranz at atlassian dot com\r\nPrincipal Product Manager, JIRA Platform\r\n{panel}\r\n  \r\n\r\nDespite being set to Optional in the Field Configuration, the Resolution field always shows up as Required on any screen that includes it. This wouldn't be such a bad thing if it weren't for two things:\r\n# it's not possible to select the _Unresolved_ option (which would mean leaving the field empty);\r\n# having any value set for Resolution makes the Issue to be considered resolved, and the Issue Key to be crossed out across JIRA.\r\n\r\nI would like to request that either the Required/Optional flag in the Field Configuration be made to apply to the Resolution field, or allow us to select a built-in UNRESOLVED resolution.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwgolb:","customfield_10651":null,"customfield_14734":"1|hwa3tz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwnl8v:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwe7sf:","customfield_10653":null,"customfield_10401":null,"summary":"Make Resolution field optional","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":"Debian Linux, standalone JIRA using mySQL 4.1 database.","duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875083","self":"https://jira.atlassian.com/rest/api/latest/issue/1875083","key":"JRASERVER-73842","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.2,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["j9lts","whl-fy24q3","whl-fy24q4","whl-fy25q1"],"customfield_11433":"9223372036854775807","customfield_10610":37.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/99495","id":"99495","description":"","name":"8.20.8","archived":false,"released":true,"releaseDate":"2022-04-20"}],"customfield_20934":null,"issuelinks":[{"id":"466527","self":"https://jira.atlassian.com/rest/api/2/issueLink/466527","outwardIssue":{"id":"1823515","key":"JRASERVER-72963","self":"https://jira.atlassian.com/rest/api/2/issue/1823515","fields":{"summary":"Logs of usage of RequestCache without context from the com.atlassian.jira.cache.request.RequestCacheRecorderImpl package in the logs","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10301","name":"Split","inward":"was split into","outward":"was split from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10301"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/46110","id":"46110","name":"Data Center - Other"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":9.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kcichy","name":"kcichy","key":"kcichy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kcichy&avatarId=5823370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kcichy&avatarId=5823370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kcichy&avatarId=5823370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kcichy&avatarId=5823370"},"displayName":"Kamil Cichy","active":false,"timeZone":"Europe/Warsaw"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73842/votes","votes":50,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73842/watchers","watchCount":39,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-05-24T22:58:18.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3g493:","updated":"2026-09-18T07:35:24.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\n{{JiraPluginJavaConfig}} uses {{RequestCache}} outside of a context.\r\n\r\nSee [JRASERVER-72963#comment-3059444|https://jira.atlassian.com/browse/JRASERVER-72963?focusedCommentId=3059444&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-3059444] for more details.\r\n\r\n*(i) Note* There is a whole family of \"Invalid use of RequestCache by thread...\" issues, one per thread. [Find the one you need|https://jira.atlassian.com/issues/?jql=summary%20~%20%22%5C%22Invalid%20use%20of%20RequestCache%20by%20thread%5C%22%22] or file a new one.\r\n\r\nh3. Steps to Reproduce\r\n\r\nExact steps are unknown. Start Jira and after some time this error might be logged.\r\nh3. Expected Results\r\n\r\n{{RequestCache}} is used inside a context and no error is logged.\r\nh3. Actual Results\r\n\r\n{{RequestCache}} is used outside of a context, which risks an incorrect cache behaviour.\r\n\r\nThe following error appears in {{atlassian-jira.log}} file:\r\n{noformat}\r\nInvalid use of RequestCache by thread: ThreadPoolAsyncTaskExecutor::Thread.Incorrect usage of JIRA API. You can only create/use: RequestCacheImpl inside a context (request or Jira-Thread-Local). Check: JiraThreadLocalUtil for details. This message will be logged once per thread. This ERROR should be fixed on the caller side (check the stack-trace or thread-name) as it is causing inconsistent data.\r\njava.lang.Throwable\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:32)\r\n    at com.atlassian.jira.cache.request.RequestCacheRecorderImpl.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:25)\r\n    at com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:93)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.getDarkFeatures(DefaultFeatureManager.java:176)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.isEnabled(DefaultFeatureManager.java:103)\r\n    at com.atlassian.jira.config.feature.DefaultFeatureManager.isEnabled(DefaultFeatureManager.java:116)\r\n...\r\n    at com.atlassian.business.insights.jira.config.JiraPluginJavaConfig.lambda$datasetV2$0(JiraPluginJavaConfig.java:451)\r\n    at com.atlassian.business.insights.jira.dataset.JiraDatasetV2.isEnabled(JiraDatasetV2.java:64)\r\n    at com.atlassian.business.insights.core.dataset.DefaultDatasetProvider.isDatasetEnabled(DefaultDatasetProvider.java:67)\r\n...\r\n    at com.atlassian.business.insights.core.dataset.DefaultDatasetProvider.filterEnabledDatasets(DefaultDatasetProvider.java:56)\r\n    at com.atlassian.business.insights.core.dataset.DefaultDatasetProvider.getAllDatasets(DefaultDatasetProvider.java:42)\r\n    at com.atlassian.business.insights.core.dataset.DefaultDatasetProvider.getDefaultDataset(DefaultDatasetProvider.java:28)\r\n    at com.atlassian.business.insights.core.dataset.DefaultDatasetProvider.<init>(DefaultDatasetProvider.java:22)\r\n    at com.atlassian.business.insights.jira.config.JiraPluginJavaConfig.exportDatasetProvider(JiraPluginJavaConfig.java:418)\r\n    at com.atlassian.business.insights.jira.config.JiraPluginJavaConfig$$EnhancerBySpringCGLIB$$e568f1f7.CGLIB$exportDatasetProvider$9(<generated>)\r\n    at com.atlassian.business.insights.jira.config.JiraPluginJavaConfig$$EnhancerBySpringCGLIB$$e568f1f7$$FastClassBySpringCGLIB$$3593ee84.invoke(<generated>)\r\n...\r\n    at com.atlassian.business.insights.jira.config.JiraPluginJavaConfig$$EnhancerBySpringCGLIB$$e568f1f7.exportDatasetProvider(<generated>)\r\n...{noformat}\r\nh3. Workaround\r\n\r\nNo workaround is required. This message will be logged only once for this thread.\r\n\r\nIt is advised not to turn off logging for {{RequestCacheRecorderImpl}} to avoid losing insight into this problem.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g43z:","customfield_14734":"1|i3g4af:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3f9b3:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g4a7:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: ThreadPoolAsyncTaskExecutor::Thread (JiraPluginJavaConfig)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2095613","self":"https://jira.atlassian.com/rest/api/latest/issue/2095613","key":"JRASERVER-79013","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/103693","id":"103693","name":"10.0.0","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/114496","id":"114496","name":"10.3.15","archived":false,"released":true,"releaseDate":"2026-01-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10471","id":"10471","name":"Email notifications"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":19.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=a0a054388f60","name":"a0a054388f60","key":"JIRAUSER5835008","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5835008&avatarId=6849599","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5835008&avatarId=6849599","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5835008&avatarId=6849599","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5835008&avatarId=6849599"},"displayName":"Mikaela Teixeira","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=a0a054388f60","name":"a0a054388f60","key":"JIRAUSER5835008","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5835008&avatarId=6849599","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5835008&avatarId=6849599","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5835008&avatarId=6849599","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5835008&avatarId=6849599"},"displayName":"Mikaela Teixeira","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79013/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79013/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-08-06T16:28:35.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4gbm7:","updated":"2026-09-18T07:35:04.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen the string {{../}} is placed in the issue Description field, the body of the email notification is replaced with a large exception text and stack trace. When it is placed in a comment, the comment is replaced by the string {{$attachmentsManager.inlineImages($textParagraph)}}\r\n\r\nWe suspect this is caused by the [changes made in Jira 10 to velocity templates|https://confluence.atlassian.com/jirasoftware/jira-software-10-0-x-release-notes-1416825224.html#JiraSoftware10.0.xreleasenotes-velocity]\r\n\r\nThis behaviour is problematic because:\r\n * The content of the updated field is not normally displayed, and, \r\n * If the string is being redacted for security reasons, the way it's being presented to the user presents as a bug, not a deliberate sanitation\r\n\r\nh3. Steps to Reproduce\r\n # Jira v10.3.15\r\n # Integrate with an outbound mail server\r\n # Disable Batching email notifications\r\n # Create an issue\r\n # Edit the issue's Description, adding the offending string\r\n # Receive the update notification in your email client\r\n\r\nh3. Expected Results\r\n\r\nThe email content is sent verbatim\r\n\r\nAt the very least, if the offending characters are not permitted, simply replace only those characters with an empty string. \r\nh3. Actual Results\r\n\r\nIf the action was to add the offending string, the email body is mostly replaced with the following content:\r\n{code:java}\r\n An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'diff' in class com.atlassian.jira.mail.DiffUtils threw exception java.lang.NullPointerException: Cannot invoke \"String.length()\" because \"newText\" is null at templates/email/html/includes/changelog-issue-description.vm[line 12, column 39] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:342) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507) at org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71) at org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:87) <SNIP>{code}\r\nIf the action was to remove the offending string, the email body is mostly replaced with the following content:\r\n{code:java}\r\nAn error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'diff' in class com.atlassian.jira.mail.DiffUtils threw exception java.lang.NullPointerException: Cannot invoke \"String.length()\" because \"oldText\" is null at templates/email/html/includes/changelog-issue-description.vm[line 12, column 39] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:342) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507) at org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71) at org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:87) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.runtime.directive.Parse.render(Parse.java:263) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.runtime.RuntimeInstance.render(RuntimeInstance.java:1267) at org.apache.velocity.runtime.RuntimeInstance.evaluate(RuntimeInstance.java:1206) at org.apache.velocity.runtime.RuntimeInstance.evaluate(RuntimeInstance.java:1155) at org.apache.velocity.app.VelocityEngine.evaluate(VelocityEngine.java:219)  <SNIP>{code}\r\nIf an image is present in the description, then the content will be as follows:\r\n{code:java}\r\nAn error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'inlineImages' in class com.atlassian.jira.mail.util.MailAttachmentsManagerImpl threw exception java.lang.NullPointerException: Cannot invoke \"java.lang.CharSequence.length()\" because \"this.text\" is null at templates/email/html/includes/patterns/text-paragraph.vm[line 4, column 33] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:342) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:342) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.runtime.directive.Parse.render(Parse.java:263) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175 {code}\r\nFurthermore, the error is logged to the application logs:\r\n{code:java}\r\nMail Queue Service [velocity] Found a potential path traversal attempt in the parameters: [<p style='margin-top:0;margin-bottom:10px;'>...\\DB</p>] of method: inlineImages from object of class: com.atlassian.jira.mail.util.MailAttachmentsManagerImpl, rejecting due to security restrictions  {code}\r\nHere is how the user is presented with the update:\r\n\r\n!image-2026-05-08-16-22-41-716.png|thumbnail!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4gbh3:","customfield_14734":"1|i4gbnb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4f4zw:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4gbn3:","customfield_12830":null,"customfield_10401":null,"summary":"$attachmentsManager.inlineImages($textParagraph) on notifications due security restrictions when using potential path traversal","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"958401","self":"https://jira.atlassian.com/rest/api/latest/issue/958401","key":"JRASERVER-67130","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.09,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["triaged","warranty"],"customfield_11433":"9223372036854775807","customfield_10610":66.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/78107","id":"78107","description":"","name":"7.9.0","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/78610","id":"78610","description":"","name":"7.9.1","archived":false,"released":true,"releaseDate":"2018-04-24"},{"self":"https://jira.atlassian.com/rest/api/2/version/78803","id":"78803","description":"","name":"7.10.0","archived":false,"released":true,"releaseDate":"2018-05-29"},{"self":"https://jira.atlassian.com/rest/api/2/version/79903","id":"79903","description":"","name":"7.10.1","archived":false,"released":true,"releaseDate":"2018-06-13"},{"self":"https://jira.atlassian.com/rest/api/2/version/89007","id":"89007","description":"","name":"8.3.4","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/89499","id":"89499","description":"","name":"8.5.1","archived":false,"released":true,"releaseDate":"2019-11-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/95698","id":"95698","description":"","name":"8.13.10","archived":false,"released":true,"releaseDate":"2021-08-17"},{"self":"https://jira.atlassian.com/rest/api/2/version/104592","id":"104592","description":"","name":"8.20.18","archived":false,"released":true,"releaseDate":"2023-01-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/102402","id":"102402","description":"","name":"9.4.0","archived":false,"released":true,"releaseDate":"2022-11-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/105823","id":"105823","description":"","name":"9.4.11","archived":false,"released":true,"releaseDate":"2023-10-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/107492","id":"107492","description":"","name":"9.12.5","archived":false,"released":true,"releaseDate":"2024-03-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/108206","id":"108206","description":"","name":"9.12.10","archived":false,"released":true,"releaseDate":"2024-05-22"},{"self":"https://jira.atlassian.com/rest/api/2/version/109304","id":"109304","description":"","name":"9.12.15","archived":false,"released":true,"releaseDate":"2024-11-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/111092","id":"111092","description":"","name":"9.12.22","archived":false,"released":true,"releaseDate":"2025-06-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/111093","id":"111093","description":"","name":"10.3.6","archived":false,"released":true,"releaseDate":"2025-05-07"},{"self":"https://jira.atlassian.com/rest/api/2/version/113803","id":"113803","name":"11.3.0","archived":false,"released":true,"releaseDate":"2025-12-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/115307","id":"115307","name":"10.3.19","archived":false,"released":true,"releaseDate":"2026-04-07"}],"customfield_20934":null,"issuelinks":[{"id":"364834","self":"https://jira.atlassian.com/rest/api/2/issueLink/364834","inwardIssue":{"id":"887758","key":"JRASERVER-66386","self":"https://jira.atlassian.com/rest/api/2/issue/887758","fields":{"summary":"You've just been upgraded page shows wrong date for point releases","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the 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upgrading from 7.8.x to 7.9 the 'you've just been upgraded!' screen shows the incorrect date of upgrade.\r\n\r\nSteps to Reproduce\r\nUpgrade from any 7.8.x release to the 7.9 release\r\nNote the time/date of the upgrade shows the time/date of the 7.8.x release and not the 7.9.\r\n\r\nExpected Results\r\nPage should show the date/time of the latest patch to avoid confusion in regard to the integrity of the upgrade.\r\n\r\nActual Results\r\nDate of the 7.8.x release is shown instead of the 7.9 version.\r\n !Screen Shot 2018-04-12 at 13.38.26.png|thumbnail!\r\n\r\nNotes\r\n* The upgradeversionhistory table has no record of the 7.9 version.\r\n !Screen Shot 2018-04-12 at 13.36.47.png|thumbnail!\r\n* The following logs are not shown when upgrading the Jira instance\r\n{code:title=atlassian-jira.log}\r\n...\r\n*******************************************************************\r\nUpgrade Succeeded! JIRA has been upgraded to build number XXXXX\r\n*******************************************************************\r\n...\r\n{code}\r\n* Also, there is no upgrade history information in the log (after upgrading to 7.9.x)\r\n{code}\r\n...\r\n    ___ Upgrade History ________________________\r\n    \r\n         7.8.2#77001\r\n              Time Performed                                : 2018-04-27 06:56:46.83\r\n...\r\n{code}\r\n\r\nWorkaround\r\nNo workaround.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzcyxr:","customfield_14734":"1|hzcyl3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hzd5vr:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzcyl3:","customfield_12830":null,"customfield_10401":null,"summary":"You've just been upgraded page shows wrong date for major releases","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"887758","self":"https://jira.atlassian.com/rest/api/latest/issue/887758","key":"JRASERVER-66386","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Summary\r\nWhen upgrading, the 'you've just been upgraded!' screen shows the incorrect date of upgrade.  This is showing the date of the last X.X.0 release and not any subsequent patches.  It does show the correct version but the wrong date with that version.\r\n\r\n\r\n\r\nh3. Steps to Reproduce\r\n# Upgrade from any x.x.0 release to a x.x.1 release\r\n# Note the time/date of the upgrade shows the time/date of the .0 release and not the patch.\r\n\r\nh3. Expected Results\r\nPage should show the date/time of the latest patch to avoid confusion in regard to the integrity of the upgrade.\r\n\r\nh3. Actual Results\r\nDate of the x.x.0 release is shown. In this screen shot the date of 21/Nov/17 4:11 pm is when the 7.5.0 upgrade took placed NOT the 7.5.1 upgrade.\r\n !7.5.1.png|thumbnail! \r\n !database.png|thumbnail! \r\nUpgrading this to 7.5.3 still shows the 7.5.0 upgrade time/date\r\n !7.5.3.png|thumbnail! \r\nIt's only when the system is upgraded to 7.6.0 does the time/date change\r\n !7.6.0.png|thumbnail! \r\n \r\nh3. Notes\r\nIt looks like this may have been pulling from the upgradeversionhistory table which is no longer showing x.x.1 releases and is only showing the major 7.5.0 or 7.6.0 upgrades.\r\n\r\nh3.Workaround\r\nNo workaround.  the upgrade was done correctly even though the time/date shows the wrong upgrade.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz5mcv:","customfield_14734":"1|hz5ls7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hz5yg7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz5ls7:","customfield_12830":null,"customfield_10401":null,"summary":"You've just been upgraded page shows wrong date for point 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Issue Summary\r\n\r\nOn \"Users and roles\" screen, the data of roles may be missing in some pages in search results. For example, even though a user was added to 3 roles, the page might show that this user is only part of 1 or 2 roles.\r\n\r\nThis is reproducible on Data Center: yes\r\nh3. Steps to Reproduce\r\n\r\nJSW 8.20.11 + Crowd 5.1.3 (could also be reproduced on JSW 9.6.0)\r\n\r\n \r\n # Step 1: Create over 60 users and 40 groups in Crowd, and connect to it from Jira.\r\n # Step 2: Add groups and users to the project roles\r\n # Step 3: Filter by a role\r\n # Step 4: Check the search result in page 3, some data of roles are missing.\r\n # Step 5: Go to page 5, the page loading will be executed\r\n # Step 6: Back to page 3, the data are not missing.\r\n\r\n[^reproduce-users_roles.mp4]\r\nh3. Expected Results\r\n - The data of roles may not be missing in page 3 and page 4.\r\n -- roller14(roller14@example.jp): Multiple(\"Members\" and \"Users\")\r\n\r\nh3. 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Workaround\r\n\r\nGo to the last page(page loading will be executed), and back(reverse) to the page.\r\n\r\nAlternatively, if you search for an individual users, all the roles for that users will be accurately fetched.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3ufsv:","customfield_14734":"1|i3ufzb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3ta98:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3ufz3:","customfield_12830":null,"customfield_10401":null,"summary":"On \"Users and roles\" screen, the data of roles may be missing in some pages in search results","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1584356","self":"https://jira.atlassian.com/rest/api/latest/issue/1584356","key":"JRASERVER-71251","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":24.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=vshanmugam","name":"vshanmugam","key":"vshanmugam","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=vshanmugam&avatarId=5821633","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=vshanmugam&avatarId=5821633","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=vshanmugam&avatarId=5821633","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=vshanmugam&avatarId=5821633"},"displayName":"Vicknesh Shanmugam","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=vshanmugam","name":"vshanmugam","key":"vshanmugam","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=vshanmugam&avatarId=5821633","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=vshanmugam&avatarId=5821633","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=vshanmugam&avatarId=5821633","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=vshanmugam&avatarId=5821633"},"displayName":"Vicknesh Shanmugam","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71251/votes","votes":17,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71251/watchers","watchCount":16,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2020-07-02T17:04:29.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i23id3:","updated":"2026-09-18T07:34:45.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nJira 8.7 introduces [Anonymizing users|https://confluence.atlassian.com/adminjiraserver087/anonymizing-users-998871741.html] where admins can anonymize specific users.\r\n\r\n\r\nh3. Steps to Reproduce\r\nAnonymize a user/s according to the steps in [Anonymizing users - anonymizing a user|https://confluence.atlassian.com/adminjiraserver/anonymizing-users-992677655.html#Anonymizingusers-anonymizeAnonymizingauser].\r\n\r\nh3. Expected Results\r\nThe user/s are anonymized.\r\n\r\nh3. Actual Results\r\n\r\nIn some Jira instances where there are a large number of issues & customfields, the anonymizing user can be slow. This is due to the query executed by the anonymized user function is slow. \r\n\r\nIn these cases, the slow performance of the query used on the database to run the anonymization causes the operation to time out. A sample entry such as below can be found in the application log file.\r\n{code}\r\n<timestamp> <http-thread> ERROR <username> <session> <hostname> /rest/api/2/user/anonymization [c.a.j.user.anonymize.UserPropertyChangeManager] Exception during getting affected entities for handler: com.atlassian.jira.user.anonymize:mention-username-change-handler\r\ncom.querydsl.core.QueryException: Caught PSQLException for select count(distinct ISSUE.id)\r\nfrom public.jiraissue ISSUE\r\nleft join public.customfieldvalue CUSTOM_FIELD_VALUE\r\non ISSUE.id = CUSTOM_FIELD_VALUE.issue\r\nleft join public.customfield CUSTOM_FIELD\r\non CUSTOM_FIELD.id = CUSTOM_FIELD_VALUE.customfield\r\nwhere ISSUE.environment like ? or ISSUE.description like ? or CUSTOM_FIELD.customfieldtypekey in (?, ?) and (CUSTOM_FIELD_VALUE.stringvalue like ? or CUSTOM_FIELD_VALUE.textvalue like ?)\r\n        at com.querydsl.sql.DefaultSQLExceptionTranslator.translate(DefaultSQLExceptionTranslator.java:50)\r\n        at com.querydsl.sql.Configuration.translate(Configuration.java:459)\r\n        at com.querydsl.sql.AbstractSQLQuery.unsafeCount(AbstractSQLQuery.java:627)\r\n        at com.querydsl.sql.AbstractSQLQuery.fetchCount(AbstractSQLQuery.java:132)\r\n        at com.atlassian.jira.user.anonymize.handlers.username.mention.issue.GetIssueWithCustomfieldsAffectedEntities.lambda$getAffectedEntitiesCount$0(GetIssueWithCustomfieldsAffectedEntities.java:35)\r\n        at com.atlassian.jira.database.DefaultQueryDslAccessor.lambda$executeQuery$0(DefaultQueryDslAccessor.java:68)\r\n        at com.atlassian.jira.database.DatabaseAccessorImpl.lambda$runInTransaction$0(DatabaseAccessorImpl.java:105)\r\n        at com.atlassian.jira.database.DatabaseAccessorImpl.executeQuery(DatabaseAccessorImpl.java:74)\r\n        at com.atlassian.jira.database.DatabaseAccessorImpl.runInTransaction(DatabaseAccessorImpl.java:100)\r\n        at com.atlassian.jira.database.DefaultQueryDslAccessor.executeQuery(DefaultQueryDslAccessor.java:67)\r\n        at com.atlassian.jira.user.anonymize.handlers.username.mention.issue.GetIssueWithCustomfieldsAffectedEntities.getAffectedEntitiesCount(GetIssueWithCustomfieldsAffectedEntities.java:21)\r\n        at com.atlassian.jira.user.anonymize.handlers.username.mention.MentionsGetAffectedEntitiesCommand.getAffectedEntities(MentionsGetAffectedEntitiesCommand.java:15)\r\n        at com.atlassian.jira.user.anonymize.handlers.username.mention.MentionUsernameChangeHandler.lambda$getAffectedEntities$0(MentionUsernameChangeHandler.java:35)\r\n...com.atlassian.jira.user.anonymize.handlers.username.mention.MentionUsernameChangeHandler.getAffectedEntities(MentionUsernameChangeHandler.java:36)\r\n        at com.atlassian.jira.user.anonymize.handlers.username.mention.MentionUsernameChangeHandler.getAffectedEntities(MentionUsernameChangeHandler.java:17)\r\n        at com.atlassian.jira.user.anonymize.UserPropertyChangeManager.lambda$getAffectedEntitiesFromHandler$2(UserPropertyChangeManager.java:147)\r\n        at com.atlassian.jira.user.anonymize.UserPropertyChangeManager.retryOnException(UserPropertyChangeManager.java:211)\r\n        at com.atlassian.jira.user.anonymize.UserPropertyChangeManager.getAffectedEntitiesFromHandler(UserPropertyChangeManager.java:147)\r\n        at com.atlassian.jira.user.anonymize.UserPropertyChangeManager.getAffectedEntities(UserPropertyChangeManager.java:72)\r\n        at com.atlassian.jira.user.anonymize.UserPropertyChangeService.getAffectedEntitiesFromHandlers(UserPropertyChangeService.java:195)\r\n        at com.atlassian.jira.user.anonymize.UserPropertyChangeService.getAffectedEntities(UserPropertyChangeService.java:184)\r\n        at com.atlassian.jira.user.anonymize.operations.UserNameChangePluginPointsOperationStep.getAffectedEntities(UserNameChangePluginPointsOperationStep.java:96)\r\n        at com.atlassian.jira.user.anonymize.DefaultAnonymizeUserService.getAffectedEntities(DefaultAnonymizeUserService.java:275)\r\n        at com.atlassian.jira.user.anonymize.DefaultAnonymizeUserService.validate(DefaultAnonymizeUserService.java:207)\r\n        at com.atlassian.jira.user.anonymize.DefaultAnonymizeUserService.preValidateAnonymize(DefaultAnonymizeUserService.java:72)\r\n ...\r\nCaused by: org.postgresql.util.PSQLException: An I/O error occurred while sending to the backend.\r\n        at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:349)\r\n        at org.postgresql.jdbc.PgStatement.executeInternal(PgStatement.java:481)\r\n        at org.postgresql.jdbc.PgStatement.execute(PgStatement.java:401)\r\n        at org.postgresql.jdbc.PgPreparedStatement.executeWithFlags(PgPreparedStatement.java:164)\r\n        at org.postgresql.jdbc.PgPreparedStatement.executeQuery(PgPreparedStatement.java:114)\r\n        at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:83)\r\n        at com.atlassian.jira.ofbiz.sql.PreparedStatementWrapper.executeQuery(PreparedStatementWrapper.java:42)\r\n        at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeQuery$5(DiagnosticPreparedStatement.java:59)\r\n        at com.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:70)\r\n        at com.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:55)\r\n        at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeQuery(DiagnosticPreparedStatement.java:59)\r\n        at com.querydsl.sql.AbstractSQLQuery.unsafeCount(AbstractSQLQuery.java:616)\r\n        ... 350 more\r\nCaused by: java.net.SocketTimeoutException: Read timed out\r\n        at java.net.SocketInputStream.socketRead0(Native Method)\r\n        at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)\r\n        at java.net.SocketInputStream.read(SocketInputStream.java:171)\r\n        at java.net.SocketInputStream.read(SocketInputStream.java:141)\r\n        at org.postgresql.core.VisibleBufferedInputStream.readMore(VisibleBufferedInputStream.java:161)\r\n        at org.postgresql.core.VisibleBufferedInputStream.ensureBytes(VisibleBufferedInputStream.java:113)\r\n        at org.postgresql.core.VisibleBufferedInputStream.read(VisibleBufferedInputStream.java:73)\r\n        at org.postgresql.core.PGStream.receiveChar(PGStream.java:443)\r\n        at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2056)\r\n        at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:322)\r\n        ... 362 more\r\n{code}\r\n\r\nh3. Workaround\r\nIf there was a recent change or upgrade in the database, it would be worth running an update statistics, or a [vacuum analyze if its a PSQL database|https://confluence.atlassian.com/kb/optimize-and-improve-postgresql-performance-with-vacuum-analyze-and-reindex-885239781.html] to improve overall database performance.\r\nOtherwise, there are no known other workarounds yet. New workaround steps will be added as they are discovered.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i23i7r:","customfield_14734":"1|i23ie7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i236g7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i23idz:","customfield_12830":null,"customfield_10401":null,"summary":"Slow database query with Anonymising User preventing user from being anonymised","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"106102","self":"https://jira.atlassian.com/rest/api/latest/issue/106102","key":"JRASERVER-21293","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"4289","customfield_11435":"4294","customfield_11437":"4056","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"59826","customfield_11434":"4078","customfield_17933":null,"labels":["affects-cloud","affects-server","jw-platform","severity-field"],"customfield_11433":"36911","customfield_10610":79.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"402090","self":"https://jira.atlassian.com/rest/api/2/issueLink/402090","outwardIssue":{"id":"432268","key":"JRASERVER-43536","self":"https://jira.atlassian.com/rest/api/2/issue/432268","fields":{"summary":"Rename Issue Type Field","status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. Typically, only recently created issues are in this status. Our product teams review these issues regularly.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Needs Triage","id":"10030","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10080","name":"Detail","inward":"is detailed by","outward":"details","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10080"}},{"id":"221627","self":"https://jira.atlassian.com/rest/api/2/issueLink/221627","inwardIssue":{"id":"401916","key":"JRASERVER-42160","self":"https://jira.atlassian.com/rest/api/2/issue/401916","fields":{"summary":"Rename \"Time to Resolution\" field","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"314797","self":"https://jira.atlassian.com/rest/api/2/issueLink/314797","outwardIssue":{"id":"770180","key":"JRACLOUD-21293","self":"https://jira.atlassian.com/rest/api/2/issue/770180","fields":{"summary":"Rename any system field via the admin section","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-21293].\r\n{panel}\r\n{panel:title=Atlassian Update – 30 May 2018|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThank you for your interest in this issue.\r\n\r\nWhile this suggestion has gathered significant interest, we're unable to implement all of the excellent suggestions you make. We don't plan to work on this for the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nWe understand this decision will be disappointing to everyone who voted for this issue. While we believe this suggestion would improve the product, after careful review of the most pressing needs of our customers, we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n\r\nPerformance and stability improvements\r\n Archiving projects for improved performance\r\n Optimising the use of custom fields\r\n Improving performance of boards\r\n Improving Jira notifications\r\n Allowing users to edit shared filters and dashboards\r\n Mobile app for Jira Server\r\n We hope that you appreciate our candid and transparent communication. You can learn more about our approach to highly voted server suggestions here.\r\n\r\nTo learn more on how your suggestions are reviewed, see our updated workflow for server feature suggestions.\r\n\r\nKind regards,\r\n Jakub Kurcek\r\n Jira Server Product Management\r\n{panel}\r\nThis also includes renaming 'Priority' to 'Severity' as some customers prefer to use severity.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hweran:","customfield_10651":null,"customfield_14734":"1|hwalqn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwnpf3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg6rb:","customfield_10653":null,"customfield_10401":null,"summary":"Rename any system field via the admin 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We will review this ticket in a year to see if our decision has changed.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Not Being Considered","id":"11776","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/24490","id":"24490","name":"Issue - Create Issue","description":"UI component used to create or edit JIRA issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":40.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=takindele","name":"takindele","key":"takindele","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=takindele&avatarId=4655898","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=takindele&avatarId=4655898","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=takindele&avatarId=4655898","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=takindele&avatarId=4655898"},"displayName":"Taiwo Akindele","active":false,"timeZone":"Asia/Shanghai"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 28 February 2018|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThank you for your interest in this issue.\r\n\r\nWhile this suggestion has gathered significant interest, we're unable to implement all of the excellent suggestions you make. We don't plan to work on this for the foreseeable future. This suggestion will be reviewed in about 12 months time, at which point we’ll consider whether we need to alter its status. \r\n\r\nThere is a workaround mentioned in the description.\r\n\r\nAlso, there are several third party add-ons that solve many of the use cases mentioned here:\r\n * [Jirassimo Intake Forms for Jira|https://marketplace.atlassian.com/plugins/com.jirassimo.addons.intakeforms/cloud/overview]\r\n * [Dynamic Forms for Jira|https://marketplace.atlassian.com/plugins/com.intenso.jira.plugin.dynamic-forms/server/overview%5D]\r\n * [Power Custom Fields PRO - Custom Fields|https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.keplercf-pro/overview]\r\n * [Live SQL Custom Fields|https://marketplace.atlassian.com/plugins/net.bytesource.jira.live-sql-custom-fields-plugin/server/overview]\r\n * [Dynamic Forms for Cascading Select|https://marketplace.atlassian.com/plugins/de.ics.cascading.show-hide-cascading-select/server/overview]\r\n\r\nWe understand this decision will be disappointing to everyone who voted for this issue. While we believe this suggestion would improve the product, after careful review of the most pressing needs of our customers, and especially since third party add-ons are available, we've decided to prioritize other areas of the Jira Server roadmap, including:\r\n * Performance and stability improvements\r\n * Archiving projects for improved performance\r\n * Optimising the use of custom fields\r\n * Improving performance of boards\r\n * Improving Jira notifications\r\n * Allowing users to edit shared filters and dashboards\r\n * Mobile app for Jira Server\r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how your suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\n Jira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=takindele","name":"takindele","key":"takindele","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=takindele&avatarId=4655898","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=takindele&avatarId=4655898","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=takindele&avatarId=4655898","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=takindele&avatarId=4655898"},"displayName":"Taiwo Akindele","active":false,"timeZone":"Asia/Shanghai"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-41352/votes","votes":372,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-41352/watchers","watchCount":198,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2014-12-23T16:05:05.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxli6n:","updated":"2026-09-18T07:34:30.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-41352].\r\n  {panel}\r\n\r\nAs a admin or user of the system I'd like to show/hide a field on a screen based upon options selected from another field. This should apply to status transition and edit screen for issues. \r\n\r\n*Workaround*\r\n{panel}(!) This customization may not function as expected in all available versions of JIRA and is not covered by Atlassian's [Support Offerings| https://confluence.atlassian.com/display/Support/Atlassian+Support+Offerings].\r\n(!) This customization also not applicable in JIRA Cloud since the workaround contained restricted function in Cloud.\r\n{panel}\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxlsqf:","customfield_10651":null,"customfield_14734":"1|hxli7b:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxoqqv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxli73:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to display or hide a field based on option selected from another field","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2137794","self":"https://jira.atlassian.com/rest/api/latest/issue/2137794","key":"JRASERVER-79337","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":19.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115510","id":"115510","name":"11.3.3","archived":false,"released":true,"releaseDate":"2026-03-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=b0d892232d5f","name":"b0d892232d5f","key":"JIRAUSER9136990","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9136990&avatarId=10271189","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9136990&avatarId=10271189","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9136990&avatarId=10271189","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9136990&avatarId=10271189"},"displayName":"Phill Hayers","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/3","description":"The development team is currently working on this issue.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/inprogress.png","name":"In Progress","id":"3","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/56390","id":"56390","name":"Tomcat"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":72.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf063312d081","name":"cf063312d081","key":"JIRAUSER5113377","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5113377&avatarId=5975921","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5113377&avatarId=5975921","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5113377&avatarId=5975921","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5113377&avatarId=5975921"},"displayName":"Binoy Nicholas","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf063312d081","name":"cf063312d081","key":"JIRAUSER5113377","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5113377&avatarId=5975921","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5113377&avatarId=5975921","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5113377&avatarId=5975921","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5113377&avatarId=5975921"},"displayName":"Binoy Nicholas","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79337/votes","votes":6,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79337/watchers","watchCount":21,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-03-24T00:57:08.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4nbbz:","updated":"2026-09-18T07:34:20.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJIRA 11.3.3 (LTS) Windows x64 Installer (install4j) fails to upgrade from old JIRA versions due to IllegalArgumentException\r\nh3. Steps to Reproduce\r\n # Install Jira v11.3.2 or previous versions on Windows\r\n\r\n # Try upgrade to v11.3.3 through Windows installer\r\n\r\nh3. Expected Results\r\n\r\nInstaller continues with the normal upgrade steps and complete installation\r\nh3. Actual Results\r\n * Installer quits and throws below error in the upgrade installation directory itself (filename - atlassian-jira-software-11.3.3-x64_error):\r\n * The below exception is thrown in the xxxxxxx.log file:\r\n\r\n{noformat}\r\nIn action \"Run script\" (screen \"Check if Jira is running [Form]\"), property \"Script\":\r\njava.lang.IllegalArgumentException: port out of range:-1\r\n   at java.base/java.net.InetSocketAddress.checkPort(Unknown Source)\r\n   at java.base/java.net.InetSocketAddress.<init>(Unknown Source)\r\n   at com.atlassian.inception.TomcatChecker.isTomcatRunning(TomcatChecker.java:15)\r\n   at com.install4j.script.I4jScript_Internal_236.eval(I4jScript_Internal_236.java:5)\r\n   at com.install4j.script.I4jScript_Internal_236.evaluate(I4jScript_Internal_236.java:*30)\r\n   at com.install4j.runtime.installer.helper.Script.evaluate(Script.java:33)\r\n   at com.install4j.runtime.installer.ContextImpl.runScript(ContextImpl.java:210)\r\n   at com.install4j.runtime.installer.ContextImpl.runScript(ContextImpl.java:204)\r\n   at com.install4j.runtime.beans.actions.control.RunScriptAction.execute(RunScriptAction.java:35)\r\n   at com.install4j.runtime.beans.actions.SystemInstallOrUninstallAction.install(SystemInstallOrUninstallAction.java:29)\r\n   at com.install4j.runtime.installer.ContextImpl$7.executeAction(ContextImpl.java:1774)\r\n   at com.install4j.runtime.installer.ContextImpl$7.fetchValue(ContextImpl.java:1764)\r\n   at com.install4j.runtime.installer.ContextImpl$7.fetchValue(ContextImpl.java:1761)\r\n   at com.install4j.runtime.installer.helper.comm.actions.FetchObjectAction.execute(FetchObjectAction.java:14)\r\n   at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionDirect(HelperCommunication.java:292)\r\n   at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionInt(HelperCommunication.java:267)\r\n   at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionChecked(HelperCommunication.java:205)\r\n   at com.install4j.runtime.installer.helper.comm.HelperCommunication.fetchObjectChecked(HelperCommunication.java:188)\r\n   at com.install4j.runtime.installer.ContextImpl.performActionIntStatic(ContextImpl.java:1761)\r\n   at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(InstallerContextImpl.java:157)\r\n   at com.install4j.runtime.installer.ContextImpl.performAction(ContextImpl.java:1173)\r\n   at com.install4j.runtime.installer.controller.Controller.executeAction(Controller.java:411)\r\n   at com.install4j.runtime.installer.controller.Controller.executeActions(Controller.java:377)\r\n   at com.install4j.runtime.installer.controller.Controller.handleCommand(Controller.java:231)\r\n   at com.install4j.runtime.installer.controller.Controller.start(Controller.java:133)\r\n   at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:61)\r\n   at com.install4j.runtime.installer.Installer.main(Installer.java:46)\r\n   at java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n   at java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n   at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:84)\r\n   at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)\r\n   at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)\r\nIn action \"Check Jira is shut [Run script]\" (screen \"Upgrade Actions [Form]\"), property \"Script\":\r\njava.lang.IllegalArgumentException: port out of range:-1 {noformat}\r\nh3. Workaround\r\n * Backup current server.xml\r\n *  Temporarily set the shutdown port to a valid value\r\nChange:\r\n{code:java}\r\n<Server port=\"-1\" shutdown=\"SHUTDOWN\">\r\n{code}\r\nTo:\r\n{code:java}\r\n<Server port=\"8005\" shutdown=\"SHUTDOWN\">\r\n{code}\r\n8005 is the Tomcat default, but any unused port will work.\r\n\r\n * Run the Jira 11.3.3 installer/upgrade again. The installer should now proceed without the port out of range error.\r\n * After the upgrade completes, we can revert the shutdown port back to -1 for security:\r\n{code:java}\r\n<Server port=\"-1\" shutdown=\"SHUTDOWN\">\r\n{code}\r\n\r\n * Or, leave it as a valid port if you want to avoid this issue in future upgrades (but be aware of the security implications). KB article reference - [Upgrade Fails due to java.lang.IllegalArgumentException: port out of range|https://support.atlassian.com/confluence/kb/upgrade-fails-due-to-javalangillegalargumentexception-port-out-of-range/]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nb6v:","customfield_14734":"1|i4nbd3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4m4uk:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nbcv:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA 11.3.3 (LTS) Windows x64 Installer (install4j) fails to upgrade from old JIRA versions due to IllegalArgumentException","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2034982","self":"https://jira.atlassian.com/rest/api/latest/issue/2034982","key":"JRASERVER-77905","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.12,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB3"],"customfield_11433":"9223372036854775807","customfield_10610":25.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/108206","id":"108206","description":"","name":"9.12.10","archived":false,"released":true,"releaseDate":"2024-05-22"}],"customfield_20934":null,"issuelinks":[{"id":"518754","self":"https://jira.atlassian.com/rest/api/2/issueLink/518754","outwardIssue":{"id":"1967775","key":"JRASERVER-76237","self":"https://jira.atlassian.com/rest/api/2/issue/1967775","fields":{"summary":"Index catch-up of Comments and Worklogs isn't multi-threaded during Jira startup","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55609","id":"55609","name":"Data Center - Index"},{"self":"https://jira.atlassian.com/rest/api/2/component/43408","id":"43408","name":"Indexing"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":17.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=5fb7769fcbc7","name":"5fb7769fcbc7","key":"JIRAUSER4683902","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4683902&avatarId=5806888","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4683902&avatarId=5806888","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4683902&avatarId=5806888","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4683902&avatarId=5806888"},"displayName":"Allan Gandelman","active":true,"timeZone":"America/Bahia"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=5fb7769fcbc7","name":"5fb7769fcbc7","key":"JIRAUSER4683902","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4683902&avatarId=5806888","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4683902&avatarId=5806888","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4683902&avatarId=5806888","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4683902&avatarId=5806888"},"displayName":"Allan Gandelman","active":true,"timeZone":"America/Bahia"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77905/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77905/watchers","watchCount":6,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-07-23T14:19:19.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i46hef:","updated":"2026-09-18T07:09:12.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nWhen Jira starts up without an index or after a full reindex, it restores the issue index snapshot from the shared home.\r\n\r\nThe snapshot doesn't contain the shared entity index (that contains the filters) so it does a full shared entity reindex that is single-threaded, using {{NodeReindexServiceThread:thread-0}}\r\n\r\nh3. Steps to Reproduce\r\n # Create tens of thousands of filters\r\n # Either start Jira without an index or run a full reindex\r\n\r\nh3. Expected Results\r\nThe index snapshot restore happens quickly.\r\n\r\nh3. Actual Results\r\nFor customers with many filters, we see that the INDEX-FIXER gets stuck for some minutes. In this example, it takes 12 minutes:\r\n{code}\r\n2024-07-13 09:39:42,696-0500 NodeReindexServiceThread:thread-0 INFO      [c.a.j.index.ha.DefaultIndexRecoveryManager] [INDEX-FIXER] Recovering - 99% complete... Done catching up\r\n2024-07-13 09:51:36,083-0500 NodeReindexServiceThread:thread-0 INFO      [c.a.j.index.ha.DefaultIndexRecoveryManager] [INDEX-FIXER] Recovering - 100% complete... Recovered all indexes\r\n{code}\r\n\r\nDuring this time, {{NodeReindexServiceThread:thread-0}} remains in this stack:\r\n{noformat}\r\n(trimmed DB stack)\r\ncom.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeQuery(DiagnosticPreparedStatement.java:59)\r\norg.ofbiz.core.entity.jdbc.SQLProcessor.executeQuery(SQLProcessor.java:543)\r\norg.ofbiz.core.entity.GenericDAO.createEntityListIterator(GenericDAO.java:882)\r\norg.ofbiz.core.entity.GenericDAO.selectListIteratorByCondition(GenericDAO.java:862)\r\norg.ofbiz.core.entity.GenericDAO.selectByAnd(GenericDAO.java:734)\r\norg.ofbiz.core.entity.GenericHelperDAO.findByAnd(GenericHelperDAO.java:166)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:913)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:891)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:860)\r\ncom.atlassian.jira.ofbiz.DefaultOfBizDelegator.findByAnd(DefaultOfBizDelegator.java:83)\r\ncom.atlassian.jira.ofbiz.WrappingOfBizDelegator.findByAnd(WrappingOfBizDelegator.java:62)\r\ncom.atlassian.jira.sharing.OfBizSharePermissionStore.getSharePermissions(OfBizSharePermissionStore.java:46)\r\ncom.atlassian.jira.sharing.CachingSharePermissionStore.loadSharePermissions(CachingSharePermissionStore.java:166)\r\ncom.atlassian.jira.sharing.CachingSharePermissionStore$$Lambda$838/0x00007f3bf30e24b0.load(Unknown Source)\r\ncom.atlassian.cache.ehcache.wrapper.ValueProcessorAtlassianCacheLoaderDecorator.load(ValueProcessorAtlassianCacheLoaderDecorator.java:26)\r\ncom.atlassian.cache.ehcache.LoadingCache.getFromLoader(LoadingCache.java:174)\r\ncom.atlassian.cache.ehcache.LoadingCache$$Lambda$567/0x00007f3c686ee058.apply(Unknown Source)\r\ncom.atlassian.cache.ehcache.SynchronizedLoadingCacheDecorator.synchronizedLoad(SynchronizedLoadingCacheDecorator.java:29)\r\ncom.atlassian.cache.ehcache.LoadingCache.loadValueAndReleaseLock(LoadingCache.java:142)\r\ncom.atlassian.cache.ehcache.LoadingCache.get(LoadingCache.java:121)\r\ncom.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:107)\r\ncom.atlassian.cache.impl.metrics.InstrumentedCache.get(InstrumentedCache.java:72)\r\ncom.atlassian.jira.cache.stats.CacheWithStats.get(CacheWithStats.java:46)\r\ncom.atlassian.jira.sharing.CachingSharePermissionStore.getSharePermissions(CachingSharePermissionStore.java:57)\r\ncom.atlassian.jira.sharing.DefaultShareManager.getSharePermissions(DefaultShareManager.java:46)\r\ncom.atlassian.jira.issue.search.DefaultSearchRequestManager.setSharePermissions(DefaultSearchRequestManager.java:324)\r\ncom.atlassian.jira.issue.search.DefaultSearchRequestManager$$Lambda$843/0x00007f3bf2e728d0.apply(Unknown Source)\r\ncom.atlassian.jira.util.collect.TransformingEnclosedIterable.lambda$foreach$0(TransformingEnclosedIterable.java:26)\r\ncom.atlassian.jira.util.collect.TransformingEnclosedIterable$$Lambda$8219/0x00007f2db77bd0b0.consume(Unknown Source)\r\ncom.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:39)\r\ncom.atlassian.jira.util.collect.CloseableIterator$Functions.foreach(CloseableIterator.java:50)\r\ncom.atlassian.jira.ofbiz.DatabaseIterable.foreach(DatabaseIterable.java:39)\r\ncom.atlassian.jira.util.collect.TransformingEnclosedIterable.foreach(TransformingEnclosedIterable.java:26)\r\ncom.atlassian.jira.sharing.index.DefaultSharedEntityIndexManager.reIndex(DefaultSharedEntityIndexManager.java:124)\r\ncom.atlassian.jira.sharing.index.DefaultSharedEntityIndexManager.reIndexAll(DefaultSharedEntityIndexManager.java:93)\r\ncom.atlassian.jira.sharing.index.DefaultSharedEntityIndexManager.reIndexAll(DefaultSharedEntityIndexManager.java:83)\r\ncom.atlassian.jira.index.ha.DefaultIndexRecoveryManager$ReplaceIndexRunner.run(DefaultIndexRecoveryManager.java:503)\r\ncom.atlassian.jira.util.thread.JiraThreadLocalUtils.lambda$wrap$1(JiraThreadLocalUtils.java:156)\r\ncom.atlassian.jira.util.thread.JiraThreadLocalUtils$$Lambda$928/0x00007f3bf22e8840.run(Unknown Source)\r\ncom.atlassian.jira.issue.index.DefaultIndexManager.withReindexLock(DefaultIndexManager.java:432)\r\njdk.internal.reflect.NativeMethodAccessorImpl.invoke0(java.base@11.0.23/Native Method)\r\njdk.internal.reflect.NativeMethodAccessorImpl.invoke(java.base@11.0.23/NativeMethodAccessorImpl.java:62)\r\njdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(java.base@11.0.23/DelegatingMethodAccessorImpl.java:43)\r\njava.lang.reflect.Method.invoke(java.base@11.0.23/Method.java:566)\r\ncom.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:38)\r\ncom.sun.proxy.$Proxy71.withReindexLock(Unknown Source)\r\ncom.atlassian.jira.index.ha.DefaultIndexRecoveryManager.recoverIndexFromBackup(DefaultIndexRecoveryManager.java:171)\r\n...\r\n{noformat}\r\n\r\nAlso, because the reindex uses {{com.atlassian.jira.issue.index.DefaultIndexManager.withReindexLock}} we see several threads that time out when waiting for the index lock:\r\n{code}\r\n2024-07-13 09:39:56,017-0500 https-jsse-nio-8443-exec-209 url: /rest/greenhopper/1.0/sprintquery/58919; user: myuser ERROR myuser 579x13391640x2 2664fv 10.0.0.10 /rest/greenhopper/1.0/sprintquery/1234 [c.a.j.issue.index.DefaultIndexManager] Wait attempt timed out - waited 30000 milliseconds\r\ncom.atlassian.jira.issue.index.IndexException: Wait attempt timed out - waited 30000 milliseconds\r\n\tat com.atlassian.jira.issue.index.DefaultIndexManager.obtain(DefaultIndexManager.java:966)\r\n2024-07-13 09:39:56,098-0500 https-jsse-nio-8443-exec-209 url: /rest/greenhopper/1.0/sprintquery/58919; user: myuser ERROR myuser 579x13391640x2 2664fv 10.0.0.10 /rest/greenhopper/1.0/sprintquery/1234 [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null\r\ncom.atlassian.jira.issue.index.SearchUnavailableException\r\n\tat com.atlassian.jira.issue.index.DefaultIndexManager.getEntitySearcher(DefaultIndexManager.java:1021)\r\n{code}\r\n\r\nIn other nodes, we can see that index replication fails because of this:\r\n{noformat}\r\n2024-07-13 09:43:23,552-0500 localq-reader-111 WARN      [c.a.j.c.distribution.localq.LocalQCacheOpReader] [LOCALQ] [VIA-COPY] Runtime exception: UnrecoverableFailure occurred when processing: LocalQCacheOp{cacheName='com.atlassian.jira.cluster.dbr.DBRMessage', action=PUT, key=DBR, value == null ? false, replicatePutsViaCopy=true, creationTimeInMillis=1720881798527} from cache replication queue: [queueId=queue_node2_0_78882aaeb08e9a4c81687b5de2add74f_put, queuePath=/opt/atlassian/application-data/jira/localq/queue_node2_0_78882aaeb08e9a4c81687b5de2add74f_put], failuresCount: 1/1, error: java.rmi.UnmarshalException: Error unmarshaling return header; nested exception is: \r\n    \tjava.net.SocketTimeoutException: Read timed out\r\n2024-07-13 09:43:23,552-0500 localq-reader-111 ERROR      [c.a.j.c.distribution.localq.LocalQCacheOpReader] [LOCALQ] [VIA-COPY] Abandoning sending: LocalQCacheOp{cacheName='com.atlassian.jira.cluster.dbr.DBRMessage', action=PUT, key=DBR, value == null ? false, replicatePutsViaCopy=true, creationTimeInMillis=1720881798527} from cache replication queue: [queueId=queue_node2_0_78882aaeb08e9a4c81687b5de2add74f_put, queuePath=/opt/atlassian/application-data/jira/localq/queue_node2_0_78882aaeb08e9a4c81687b5de2add74f_put], failuresCount: 1/1. Removing from queue. Error: java.rmi.UnmarshalException: Error unmarshaling return header; nested exception is: \r\n    \tjava.net.SocketTimeoutException: Read timed out\r\ncom.atlassian.jira.cluster.distribution.localq.LocalQCacheOpSender$UnrecoverableFailure: java.rmi.UnmarshalException: Error unmarshaling return header; nested exception is: \r\n\tjava.net.SocketTimeoutException: Read timed out\r\n\tat com.atlassian.jira.cluster.distribution.localq.rmi.LocalQCacheOpRMISender.send(LocalQCacheOpRMISender.java:90)\r\n\tat com.atlassian.jira.cluster.distribution.localq.LocalQCacheOpReader.run(LocalQCacheOpReader.java:96)\r\n...\r\nCaused by: java.net.SocketTimeoutException: Read timed out\r\n\tat java.base/java.net.SocketInputStream.socketRead0(Native Method)\r\n\tat java.base/java.net.SocketInputStream.socketRead(SocketInputStream.java:115)\r\n{noformat}\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available\r\n\r\nAs mitigation, you can:\r\n* Make sure the index in the {{sharepermissions}} table is optimized;\r\n* Avoid running full reindex during business hours","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i46h9b:","customfield_14734":"1|i46hfj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i45b30:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i46hfb:","customfield_12830":null,"customfield_10401":null,"summary":"Search Request (filter) catch up isn't multi-threaded when restoring snapshot","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2138492","self":"https://jira.atlassian.com/rest/api/latest/issue/2138492","key":"JRASERVER-79343","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":15.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115391","id":"115391","name":"11.3.2","archived":false,"released":true,"releaseDate":"2026-02-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"customfield_20934":null,"issuelinks":[{"id":"554986","self":"https://jira.atlassian.com/rest/api/2/issueLink/554986","inwardIssue":{"id":"2157688","key":"JRASERVER-79477","self":"https://jira.atlassian.com/rest/api/2/issue/2157688","fields":{"summary":"Manage Filters don't allow \"Add Editors\" values to be added or updated.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55598","id":"55598","name":"Filters & Dashboards - 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Issue Summary\r\nManaging filter permissions doesn't save updates as intended when editing filter permissions from two different menus:\r\n\r\nFilter > Details > Edit Permissions\r\nIssues > Manage Filters > Cog  > Edit\r\n\r\nh3. Steps to Reproduce\r\n # Log in to Jira 11.3.2\r\n # Perform an Issue Search and save the filter.\r\n!sc1.png|thumbnail!\r\n # From the filter view, click on Details > Edit permissions.\r\n # Add a few users as Editors\r\n!sc2.png|thumbnail!\r\n # Details pop-up show as expected.\r\n!sc3.png|thumbnail!\r\n # Navigate to Issues > Manage Filters\r\n # The filter displays correct permissions.\r\n!sc4.png|thumbnail!\r\n # Click > Edit and add another user to the Editors\r\n!sc5.png|thumbnail!\r\n!sc6.png|thumbnail!\r\n # Once you click Save, permissions are erased.\r\n!sc7.png|thumbnail!\r\n!sc8.png|thumbnail!\r\n\r\nh3. Expected Results\r\nPermissions should add the new user to the current editors.\r\n\r\nh3. Actual Results\r\nPermissions are erased after saving.\r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nf93:","customfield_14734":"1|i4nffb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4m8ws:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nff3:","customfield_12830":null,"customfield_10401":null,"summary":"Editing the Filter Editor permissions erase the current permissions","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2154199","self":"https://jira.atlassian.com/rest/api/latest/issue/2154199","key":"JRASERVER-79437","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Releases"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":24.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1ece1773342d","name":"1ece1773342d","key":"JIRAUSER5223339","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5223339&avatarId=6125835","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5223339&avatarId=6125835","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5223339&avatarId=6125835","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5223339&avatarId=6125835"},"displayName":"Sandip Shrivastava","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1ece1773342d","name":"1ece1773342d","key":"JIRAUSER5223339","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5223339&avatarId=6125835","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5223339&avatarId=6125835","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5223339&avatarId=6125835","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5223339&avatarId=6125835"},"displayName":"Sandip Shrivastava","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79437/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79437/watchers","watchCount":8,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-06-24T07:35:48.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4pw3b:","updated":"2026-09-18T07:08:48.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAfter upgrading from Jira DC 10.3.18 to Jira DC 11.3.6, a [custom release notes template|https://developer.atlassian.com/server/jira/platform/creating-a-custom-release-notes-template-containing-release-comments/] stopped displaying the value of a custom field intended to be rendered as a “Release Comment” beside each issue in generated release note\r\nh3. Steps to Reproduce\r\n\r\nCreate a SCRUM project and a custom field named. “released note comments” and note the ID\r\n # modify the script with custom field id and replace the complete content with this under jira/atlassian-jira-software-10.3.18-standalone/atlassian-jira/WEB-INF/classes/templates/jira/project/releasenotes/{*}releasenotes-html.vm{*}\r\n # Restart the JIRA\r\n # Navigate to Project-{-}> settings -->Version{-}->Select Version -->Release notes.\r\n # Check the Custom field value , it is empty.\r\n\r\n \r\n\r\n \r\n{code:java}\r\n#disable_html_escaping()\r\n#macro (getReleaseNoteComment $issue)\r\n#set ($customFieldManager = $component.get(\"com.atlassian.jira.issue.CustomFieldManager\"))\r\n#if ($customFieldManager)\r\n  #set($customField = $customFieldManager.getCustomFieldObject(\"customfield_53890\"))\r\n        <span style=\"color:green\">\r\n             DEBUG CF FOUND = [$customField.id|--- [$customField.name]\r\n        </span>\r\n    #if($customField)\r\n        ##set($cfValue = $customField.getValue($issue))\r\n       #set($cfValue = $issue.getCustomFieldValue($customField))\r\n        #if($cfValue)\r\n            - <b>Release Comment</b>: $textUtils.htmlEncode($cfValue.toString())\r\n        #end\r\n         #else\r\n                <span style=\"color:red\">[DEBUG: Field context lookup failed for $customField.id]</span>\r\n        #end\r\n    #end\r\n#end\r\n<title>$action.getText('release.notes.html.title', $project, $version) </title>\r\n<body>\r\n<title>$textUtils.htmlEncode($action.getText('release.notes.html.title', $project, $version))</title>\r\n<body>\r\n<div class=\"ops-cont\">\r\n    <ul class=\"ops\">\r\n        <li>\r\n            <a class=\"aui-button first last\" href=\"$\\!requestContext.baseUrl/secure/ConfigureReleaseNote.jspa?projectId=${versionObj.projectObject.id}&version=${versionObj.id}\">$action.getText('releasenotes.configure')</a>\r\n        </li>\r\n    </ul>\r\n</div>\r\n#foreach ($issueType in $issueTypes)\r\n    #if($issueType.issues.size() > 0)\r\n        <h2>$textUtils.htmlEncode($issueType.name)</h2>\r\n        <ul>\r\n        #foreach ($issue in $issueType.issues)\r\n            <li>[<a href='$requestContext.canonicalBaseUrl/browse/$issue.key'>$issue.key</a>] - $textUtils.htmlEncode($issue.summary)#getReleaseNoteComment($issue $customFieldManager)</li>\r\n        #end\r\n        </ul>\r\n    #end\r\n#end\r\n<a name=\"editarea\"></a>\r\n<h2>$action.getText('release.notes.edit.copy')</h2>\r\n<p>$action.getText('release.notes.description')</p>\r\n<textarea rows=\"40\" cols=\"120\" id=\"editcopy\">\r\n#doubleEncode($action.getText('release.notes.heading', $project, $version))\r\n#foreach ($issueType in $issueTypes)\r\n    #if($issueType.issues.size() > 0)\r\n<h2>#doubleEncode($issueType.name)</h2>\r\n<ul>\r\n#foreach ($issue in $issueType.issues)\r\n<li>[<a href='$!requestContext.canonicalBaseUrl/browse/$issue.key'>$issue.key</a>] - #doubleEncode($issue.summary)#getReleaseNoteComment($issue $customFieldManager)</li>\r\n#end\r\n</ul>\r\n#end\r\n#end\r\n</textarea>\r\n</body> {code}\r\n \r\n\r\n \r\nh3. Expected Results\r\n\r\nThe CustomField value should be displayed\r\nh3. Actual Results\r\n\r\nValue of the custom field is empty\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\n2026-06-23 07:11:23,235+0000 http-nio-8080-exec-10 url: /jira/login.jsp, /jira/plugins/servlet/login WARN anonymous 431x3x1 1u7rw4g 10.140.13.46,172.50.0.2 /login.jsp [velocity] Cannot locate method(s) getText(java.lang.String java.lang.String java.lang.String), getText(java.lang.String) for class com.atlassian.jira.web.action.browser.ReleaseNote for security introspection in Velocity {noformat}\r\nh3. Workaround\r\n\r\nNone","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pvy7:","customfield_14734":"1|i4pw4f:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4opl8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4pw47:","customfield_12830":null,"customfield_10401":null,"summary":"Customfield value is empty in releasenotes using Custom Templates","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"251053","self":"https://jira.atlassian.com/rest/api/latest/issue/251053","key":"JRASERVER-31199","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"166687","customfield_11435":"166687","customfield_11437":"166479","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"193313","customfield_11434":"166428","customfield_17933":null,"labels":["affects-cloud","affects-server"],"customfield_11433":"174526","customfield_10610":20.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"125613","self":"https://jira.atlassian.com/rest/api/2/issueLink/125613","outwardIssue":{"id":"175154","key":"JRASERVER-27518","self":"https://jira.atlassian.com/rest/api/2/issue/175154","fields":{"summary":"Format of Wiki renderer fields in HTML Emails for updates wrong","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"318723","self":"https://jira.atlassian.com/rest/api/2/issueLink/318723","outwardIssue":{"id":"763872","key":"JRACLOUD-31199","self":"https://jira.atlassian.com/rest/api/2/issue/763872","fields":{"summary":"Notification on updated Description or Environment field does not render the wiki markup","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"170482","self":"https://jira.atlassian.com/rest/api/2/issueLink/170482","outwardIssue":{"id":"251523","key":"JRASERVER-31256","self":"https://jira.atlassian.com/rest/api/2/issue/251523","fields":{"summary":"Render Mentions in Comment Edited notification emails to show the user's full name","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=isiagian","name":"isiagian","key":"isiagian","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=isiagian&avatarId=2464708","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=isiagian&avatarId=2464708","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=isiagian&avatarId=2464708","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=isiagian&avatarId=2464708"},"displayName":"Immanuel Siagian","active":false,"timeZone":"Asia/Singapore"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"187084","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=isiagian","name":"isiagian","key":"isiagian","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=isiagian&avatarId=2464708","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=isiagian&avatarId=2464708","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=isiagian&avatarId=2464708","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=isiagian&avatarId=2464708"},"displayName":"Immanuel Siagian","active":false,"timeZone":"Asia/Singapore"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-31199/votes","votes":47,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-31199/watchers","watchCount":41,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2013-01-09T09:07:38.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hx00vr:","updated":"2026-09-18T07:08:37.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-31199].\n  {panel}\n\nWhen a user updated a description for an issue, the notification email does not rendered the wiki markup.  For example, the description field is updated:\r\n!description.png!\r\n\r\nThen, on the notification email, the content does not rendered the wiki markup:\r\n!edit-desc.png!\r\n\r\nh4. 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-33672].\r\n{panel}\r\n{panel:title=Atlassian Update – 20 September 2018|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\n\r\nHi everyone,\r\n\r\nThanks for your interest in this issue. This suggestion is considered a potential addition to our longer-term roadmap. We'll typically review this request in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nFor the nearest future we've decided to prioritize other areas of the Jira Server roadmap, including the top-voted suggestions:\r\n* Further performance and stability improvements\r\n* Email notifications template editor available from the UI JRASERVER-7266\r\n* Jira email notifications batching JRASERVER-1369\r\n* Mobile app for Jira Server JRASERVER-46149\r\n* Improved filter and dashboard management by Jira administrators JRASERVER-15900 and JRASERVER-41269 \r\n* Adding the \"updated-by\" JQL search query JRASERVER-1973\r\n* Support for 4 byte characters in MySQL connection JRASERVER-36135\r\n\r\nIn the recent Jira Server releases we have also shipped some highly-voted features and improvements, including:\r\n* Filters and dashboards collaborative editing\r\n* Selectable delimiters in CSV export \r\n* Microsoft SQL Server 2016 support \r\n* iPv6 support\r\n* Faster Kanban boards\r\n* Refreshed projects and custom fields management pages in the admin's section \r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our approach to highly voted server suggestions here.\r\n\r\nTo learn more on how you suggestions are reviewed, see our updated workflow for server feature suggestions.\r\n\r\nKind regards,\r\nJira Server Product Management\r\n{panel}\r\n\r\nTo delete a label to be completely removed from a project in JIRA, the label must be removed from all the issues in that project. Once it is removed from all issues, it will no longer be suggested in autocomplete or when browsing a project's labels.\r\n\r\nThis functionality could be improved by having a way to simply delete the label when accessing a project, instead of going to each issue (or performing bulk operations).","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx8gov:","customfield_10651":null,"customfield_14734":"1|hx57h3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxcjpz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx6cuf:","customfield_10653":null,"customfield_10401":null,"summary":"Improve the way Labels can be deleted in 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Issue Summary\r\n\r\nOn the “Space tools | Analytics Permissions” page, table markup is used to present the information for layout purposes.\r\nh3. Steps to Reproduce\r\n # Turn on the screen reader, and navigate in page until you find the “Type a user name or group” input field.\r\n # Observe that the content available from the input field is marked with table markup unnecessarily.\r\n\r\nh3. Screenshot \r\n\r\n!Screenshot 2023-09-29 at 6.30.29 PM.png|width=271,height=135!\r\nh3. Actual Results\r\n\r\nTable mark-up is used for content such as the \"Type a user name or group\" input field and so on for layout purposes.\r\nAs a result, screen reader users will get the wrong information about the content structure.\r\nh3. Expected Results\r\n\r\nhe content should be announced as plain text by screen reader for their users.\r\n * Provide role=\"presentation\" to the <table> tag of the layout table.\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. 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Issue Summary\r\n\r\nThis is reproducible on Data Center: yes\r\n\r\nWhen mail notifications cannot be delivered, they are accumulated in the mail ErrorQueue causing eventually an OutOfMemory situation. \r\nh3. Steps to Reproduce\r\n # Create 4-5 users in Confluence, providing a valid mail address\r\n # Login as each one of the user created, browse to *User Profile > Settings > Emails* and enable \"{*}Subscribe to daily updates{*}\"\r\n # Login as a Confluence administrator and browse to *General Configuration* > {*}Mail server{*}.\r\n ** *Add* a new SMTP Mail Server\r\n ** Validate that you can *send a test mail* to each of the users mails created earlier, and the mail is received in their inbox. \r\n # Create ~5000 new empty pages in Confluence, this will generate a mail about \"{*}daily updates{*}\" of approximately *~10MBs each*\r\n # Browse to {*}General Configuration > Scheduled Jobs{*}, search *Email Daily Reports* and click on *Edit* to set a new cron schedule.\r\n ** For example \"{*}0 * * * * ?{*}\" will run this job every single minute.  \r\n # Confirm that the users receive a mail on their inbox with a subject \"{_}Confluence changes in the last 24 hours{_}\" \r\n # Now, shutdown the mail server so the mails can't be delivered and they are moved to the Mail ErrorQueue. \r\n\r\n{panel:bgColor=#f3ffff}\r\n(i) The *Email Daily Reports* has been used for reproducing this issue, but any other kind of mail and notifications could trigger a similar situation.\r\n{panel}\r\nh3. Expected Results\r\n\r\nConfluence keeps running as usual, without impact. The mails on the ErrorQueue are not kept permanently loaded in the memory.\r\nh3. Actual Results\r\n\r\nEventually, if enough mails get accumulated in the ErrorQueue, due to their size or the amount of mails (or a combination of both), an {{OutOfMemoryError}} is thrown in the {{atlassian-confluence.log}} file:\r\n{noformat}\r\n2023-06-07 16:00:07,837 ERROR [Caesium-1-1] [scheduler.caesium.impl.SchedulerQueueWorker] executeJob Unhandled exception thrown by job QueuedJob[jobId=DailyReportJob,deadline=1686153580000]\r\njava.lang.OutOfMemoryError: Java heap space\r\n        at java.base/java.util.Arrays.copyOfRange(Arrays.java:4030)\r\n        at java.base/java.lang.StringUTF16.newString(StringUTF16.java:1025)\r\n        at java.base/java.lang.StringBuilder.toString(StringBuilder.java:453)\r\n        at org.jsoup.internal.StringUtil.releaseBuilder(StringUtil.java:367)\r\n        at org.jsoup.nodes.Element.html(Element.java:1721)\r\n        at org.jsoup.nodes.Document.outerHtml(Document.java:277)\r\n        at com.atlassian.botocss.Botocss.inject(Botocss.java:145)\r\n        at com.atlassian.confluence.mail.BotocssMailContentProcessor.process(BotocssMailContentProcessor.java:54)\r\n        at com.atlassian.confluence.mail.DefaultMailContentProcessor.process(DefaultMailContentProcessor.java:21)\r\n        at com.atlassian.confluence.mail.template.AbstractMailNotificationQueueItem.transformForEmail(AbstractMailNotificationQueueItem.java:256)\r\n        at com.atlassian.confluence.mail.template.AbstractMailNotificationQueueItem.preRenderBody(AbstractMailNotificationQueueItem.java:200)\r\n        at com.atlassian.confluence.mail.template.PreRenderedMailNotificationQueueItem$Builder.render(PreRenderedMailNotificationQueueItem.java:393)\r\n        at com.atlassian.confluence.mail.jobs.DefaultDailyReportManager.queueDailyReportEmail(DefaultDailyReportManager.java:146)\r\n        at com.atlassian.confluence.mail.jobs.DefaultDailyReportManager.generateDailyReports(DefaultDailyReportManager.java:110)\r\n...\r\n...\r\n{noformat}\r\nIf collected a HeapDump, you will observe there is one instance of {{com.atlassian.core.task.ErrorQueuedTaskQueue}} occupying most part of the memory.\r\n\r\n !HeapDump_screenshot.png|thumbnail! \r\n\r\nIf you analyse further, you will see there are dozens/hundreds of objects of type \r\n{{com.atlassian.confluence.mail.template.PreRenderedMailNotificationQueueItem}} that are holding all the data of the non-delivered mails.\r\n\r\n !Classes_screenshot.png|thumbnail! \r\n\r\nh3. Workaround\r\n+*Workaround 1)*+\r\n\r\nFix the issue related in the SMTP Mail Server that is causing the mail notifications not being delivered successfully.\r\n\r\nAs an example, this might be so simple as the mail server is temporarily down, or the mail size is higher that the _max message size_ configured in the Mail server side. \r\n+*Workaround 2)*+\r\n\r\nMonitor regularly the *ErrorQueue* in the Confluence [Mail Queue|https://confluence.atlassian.com/doc/the-mail-queue-151387.html] and *delete manually* every time that there are mails accumulated.\r\n+*Workaround 3)*+\r\n\r\nRestart 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one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-09-18T04:18:28.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79526/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-15T22:42:40.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r633:","updated":"2026-09-18T04:18:28.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen using Jira Data Center with OpenSearch, reindexing an issue in rapid succession throws an exception. Currently, there is no known business impact, beyond an error appearing in the logs.\r\n\r\nh3. Steps to Reproduce\r\n\r\nSeveral Marketplace (third-party) apps may cause this. Any app that listens to issue events and triggers a reindex will cause this. To reproduce this in its purest form, use either JSM Assets's Groovy console or ScriptRunner's console:\r\n\r\n{code:groovy}\r\nimport com.atlassian.jira.issue.IssueManager\r\nimport com.atlassian.jira.issue.Issue\r\nimport com.atlassian.jira.issue.index.IssueIndexingService\r\nimport com.atlassian.jira.component.ComponentAccessor\r\n\r\nfinal String TARGET_ISSUE = \"PROJ-1\"\r\n\r\nfinal IssueIndexingService indexingService = ComponentAccessor.getComponent(IssueIndexingService.class)\r\nfinal IssueManager issueManager = ComponentAccessor.getIssueManager()\r\n\r\nfinal Issue issue = issueManager.getIssueObject(TARGET_ISSUE)\r\nassert issue != null\r\n\r\nindexingService.reIndex(issue)\r\nindexingService.reIndex(issue)\r\n{code}\r\n\r\nh3. Expected Results\r\n\r\nNothing. Duplicate reindex requests are processed successfully.\r\n\r\nh3. Actual Results\r\n\r\nThe following exception is thrown in the {{atlassian-jira.log}} file:\r\n\r\n{noformat}\r\n2026-09-15 22:30:00,000+0000 http-nio-8085-exec-1 WARN charlie 1x1x1 abcdef 0.0.0.0 /rest/scriptrunner/latest/user/exec/ [c.a.j.search.opensearch.OpenSearchRetryRegistryFactory] Operation IndexWriterRetry, 0 attempts, ignored error\r\norg.opensearch.client.transport.httpclient5.ResponseException: method [POST], host [https://opensearch:9200], URI [/issues/_delete_by_query?refresh=false], status line [HTTP/1.1 409 Conflict]\r\n{\"took\":1,\"timed_out\":false,\"total\":1,\"deleted\":0,\"batches\":1,\"version_conflicts\":1,\"noops\":0,\"retries\":{\"bulk\":0,\"search\":0},\"throttled_millis\":0,\"requests_per_second\":-1.0,\"throttled_until_millis\":0,\"failures\":[{\"index\":\"jiraos-20260915184851\",\"id\":\"issue/10000/changes/-1\",\"cause\":{\"type\":\"version_conflict_engine_exception\",\"reason\":\"[issue/10000/changes/-1]: version conflict, required seqNo [194], primary term [1]. current document has seqNo [197] and primary term [1]\",\"index\":\"jiraos-20260915184851\",\"shard\":\"0\",\"index_uuid\":\"7iTRaOaXSL2KS7oW5us9kQ\"},\"status\":409}]}\r\n\tat org.opensearch.client.transport.httpclient5.ApacheHttpClient5Transport.extractAndWrapCause(ApacheHttpClient5Transport.java:1147)\r\n\tat org.opensearch.client.transport.httpclient5.ApacheHttpClient5Transport.performRequest(ApacheHttpClient5Transport.java:160)\r\n\tat org.opensearch.client.opensearch.OpenSearchClientBase.deleteByQuery(OpenSearchClientBase.java:329)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIndexWriter.lambda$deleteByQuery$4(OpenSearchIndexWriter.java:194)\r\n\tat io.github.resilience4j.retry.Retry.lambda$decorateCheckedSupplier$1(Retry.java:152)\r\n\tat io.github.resilience4j.retry.Retry.executeCheckedSupplier(Retry.java:512)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIndexWriter.deleteByQuery(OpenSearchIndexWriter.java:194)\r\n\tat com.atlassian.jira.search.opensearch.consistency.ReadYourWritesIndexWriter.deleteByQuery(ReadYourWritesIndexWriter.java:44)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIssueIndexer$AbstractBulkIndexIssuesOperation.deleteChangeHistory(OpenSearchIssueIndexer.java:567)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIssueIndexer$AbstractBulkIndexIssuesOperation.bulkIndexIssues(OpenSearchIssueIndexer.java:509)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIssueIndexer$AbstractBulkIndexIssuesOperation.bulkIndexIssuesInBatches(OpenSearchIssueIndexer.java:580)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIssueIndexer$AbstractBulkIndexIssuesOperation.perform(OpenSearchIssueIndexer.java:470)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIssueIndexer.lambda$performBulk$3(OpenSearchIssueIndexer.java:382)\r\n\tat com.atlassian.jira.index.SimpleIndexingStrategy.apply(SimpleIndexingStrategy.java:7)\r\n\tat com.atlassian.jira.index.SimpleIndexingStrategy.apply(SimpleIndexingStrategy.java:5)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIssueIndexer.performBulk(OpenSearchIssueIndexer.java:382)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIssueIndexer.reindexIssues(OpenSearchIssueIndexer.java:164)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIssueIndexManager.lambda$reIndexIssuesInternal$1(OpenSearchIssueIndexManager.java:444)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIssueIndexManager.executeWriteWithTimer(OpenSearchIssueIndexManager.java:588)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIssueIndexManager.reIndexIssuesInternal(OpenSearchIssueIndexManager.java:444)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIssueIndexManager.reIndexIssuesInternal(OpenSearchIssueIndexManager.java:420)\r\n\tat com.atlassian.jira.search.opensearch.OpenSearchIssueIndexManager.reIndex(OpenSearchIssueIndexManager.java:392)\r\n\tat com.atlassian.jira.issue.index.IssueIndexManager$reIndex.call(Unknown Source)\r\n\t[...]\r\n\tat Script9.run(Script9.groovy:15)\r\n\t[...]\r\n\tat com.onresolve.scriptrunner.runner.rest.common.UserScriptEndpoint.execFromJson(UserScriptEndpoint.groovy:83)\r\n\t[...]\r\nCaused by: org.opensearch.client.transport.httpclient5.ResponseException: method [POST], host [https://opensearch:9200], URI [/issues/_delete_by_query?refresh=false], status line [HTTP/1.1 409 Conflict]\r\n[...]\r\n{noformat}\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r5xz:","customfield_14734":"1|i4r647:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pzk4:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r63z:","customfield_12830":null,"customfield_10401":null,"summary":"409 Conflict when reindexing issues with OpenSearch in Jira DC","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1091216","self":"https://jira.atlassian.com/rest/api/latest/issue/1091216","key":"JRASERVER-68483","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request","supportability"],"customfield_11433":"9223372036854775807","customfield_10610":21.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"511977","self":"https://jira.atlassian.com/rest/api/2/issueLink/511977","outwardIssue":{"id":"2005890","key":"JRASERVER-77572","self":"https://jira.atlassian.com/rest/api/2/issue/2005890","fields":{"summary":"Jira full reindex process does not terminate when it encounters a relevant failure","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"426278","self":"https://jira.atlassian.com/rest/api/2/issueLink/426278","outwardIssue":{"id":"1091217","key":"JRASERVER-68484","self":"https://jira.atlassian.com/rest/api/2/issue/1091217","fields":{"summary":"As a Jira Admin I want to configure a tolerate threshold for amount of errors during Jira reindexing","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"446845","self":"https://jira.atlassian.com/rest/api/2/issueLink/446845","inwardIssue":{"id":"1738268","key":"JRASERVER-72235","self":"https://jira.atlassian.com/rest/api/2/issue/1738268","fields":{"summary":"Jira Lucene Reindexing message is misleading.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43408","id":"43408","name":"Indexing"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":4.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ayakovlev%40atlassian.com","name":"ayakovlev@atlassian.com","key":"ayakovlev@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ayakovlev%40atlassian.com&avatarId=6020220","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ayakovlev%40atlassian.com&avatarId=6020220"},"displayName":"Andriy Yakovlev [Atlassian]","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ayakovlev%40atlassian.com","name":"ayakovlev@atlassian.com","key":"ayakovlev@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ayakovlev%40atlassian.com&avatarId=6020220","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ayakovlev%40atlassian.com&avatarId=6020220"},"displayName":"Andriy Yakovlev [Atlassian]","active":false,"timeZone":"Europe/Amsterdam"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-68483/votes","votes":12,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-68483/watchers","watchCount":18,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2018-11-22T20:54:30.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hzsmlr:","updated":"2026-09-18T04:06:19.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h4. Problem\r\nJira has full reindex process. If any error happends during this time, error is accumulated and showed at the end, eg:\r\n{noformat}\r\n2018-11-13 10:00:27,704 IssueIndexer:thread-31 INFO admin 1139x124894x1 1s 127.0.0.1 /secure/admin/IndexReIndex.jspa [c.a.j.w.a.admin.index.IndexAdminImpl] Re-indexing is 98% complete. Current index: Issue\r\n2018-11-13 10:01:07,436 JiraTaskExectionThread-1 ERROR admin 1139x124894x1 1s 127.0.0.1 /secure/admin/IndexReIndex.jspa [c.a.j.util.index.CompositeIndexLifecycleManager] Reindex All FAILED. Indexer: DefaultIndexManager: paths: [/jira/caches/indexes/comments, /jira/caches/indexes/issues, /jira/caches/indexes/changes, /jira/caches/indexes/worklogs, /jira/caches/indexes/plugins/jira-git-files, /jira/caches/indexes/plugins/jira-git-pullrequestinfos, /jira/caches/indexes/plugins/jira-git-revisions]\r\ncom.atlassian.jira.index.IndexingFailureException: Indexing completed with 2 errors\r\nat com.atlassian.jira.index.AccumulatingResultBuilder$CompositeResult.await(AccumulatingResultBuilder.java:150)\r\nat com.atlassian.jira.issue.index.DefaultIndexManager.doIndexIssuesInBatchMode(DefaultIndexManager.java:1016)\r\nat com.atlassian.jira.issue.index.DefaultIndexManager.doStopTheWorldReindex(DefaultIndexManager.java:991)\r\nat com.atlassian.jira.issue.index.DefaultIndexManager.lambda$reIndexAll$0(DefaultIndexManager.java:328)\r\nat com.atlassian.jira.issue.index.DefaultIndexManager.withReindexLock(DefaultIndexManager.java:377)\r\nat com.atlassian.jira.issue.index.DefaultIndexManager.reIndexAll(DefaultIndexManager.java:328)\r\nat com.atlassian.jira.issue.index.DefaultIndexManager.reIndexAll(DefaultIndexManager.java:260)\r\n...\r\n{noformat}\r\n\r\nThe problem is that the error just says: _Indexing completed with 2 errors_ without providing more details, so it doesn't help with troubleshooting and it's quite hard to find the cause. \r\n\r\nActual problem could be many hours (logs files) before, eg:\r\n{noformat}\r\n2018-11-12 23:21:25,468 JiraTaskExectionThread-1 WARN admin 1139x124894x1 1s 127.0.0.1 /secure/admin/IndexReIndex.jspa [c.a.jira.index.AccumulatingResultBuilder] Indexing failed for Issue - '1847432'\r\n2018-11-12 23:21:25,469 JiraTaskExectionThread-1 WARN admin 1139x124894x1 1s 127.0.0.1 /secure/admin/IndexReIndex.jspa [c.a.jira.index.AccumulatingResultBuilder] com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:SELECT ID, issueid, AUTHOR, actiontype, actionlevel, rolelevel, actionbody, CREATED, UPDATEAUTHOR, UPDATED, actionnum FROM jiraaction WHERE issueid=? AND actiontype=? (No more data to read from socket)\r\njava.lang.RuntimeException: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:SELECT ID, issueid, AUTHOR, actiontype, actionlevel, rolelevel, actionbody, CREATED, UPDATEAUTHOR, UPDATED, actionnum FROM jiraaction WHERE issueid=? AND actiontype=? (No more data to read from socket)\r\n{noformat}\r\n\r\n\r\nh4. Suggestion\r\nImprove logging and accumulate actual error. \r\n\r\nh4. Workaround\r\nIf the {{atlassian-jira.log}} files cover the entire full reindex process, retroactively searching for {{AccumulatingResultBuilder}} entries should indicate which errors affected the reindex process.\r\nSometimes these errors are logged as {{WARN}}.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzsmpj:","customfield_10651":null,"customfield_14734":"1|hzsmmn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzsobr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzsmmn:","customfield_10653":null,"customfield_10401":null,"summary":"Improve logging for Jira Lucene reindexing","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1115185","self":"https://jira.atlassian.com/rest/api/latest/issue/1115185","key":"JRASERVER-68840","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":11.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"512185","self":"https://jira.atlassian.com/rest/api/2/issueLink/512185","inwardIssue":{"id":"1502624","key":"JRASERVER-70767","self":"https://jira.atlassian.com/rest/api/2/issue/1502624","fields":{"summary":"Add a Condition or Validator to check the value of a custom field","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10260","id":"10260","name":"Administration - 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Problem Definition\r\nIt would be interesting to have a workflow condition that allows to execute a transition if the given value of a field is equal to a constant value.\r\n\r\nThis is a feature available in Jira Cloud as detailed in [Configure advanced issue workflows|https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/#Conditions].\r\n\r\nh3. Suggested Solution\r\nInclude in Jira Data Center a similar set of _optional conditions_ already available in Jira Cloud.\r\n\r\nh3. Workaround \r\nWhile this isn't native, there may be some Apps in the Atlassian Marketplace providing similar features.\r\nBelow is a suggestion of common Apps, but not a complete list:\r\n * [ScriptRunner for Jira|https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira/?tab=overview&hosting=datacenter]\r\n * [Jira Workflow Toolbox|https://marketplace.atlassian.com/apps/29496/jira-workflow-toolbox/?tab=overview&hosting=datacenter]\r\n * [JSU Automation Suite for Jira Workflows|https://marketplace.atlassian.com/apps/5048/jsu-automation-suite-for-jira-workflows?hosting=datacenter&tab=overview]\r\n * [Jira Misc Workflow Extensions (JMWE)|https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions-jmwe?hosting=datacenter&tab=overview]\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzwfm7:","customfield_10651":null,"customfield_14734":"1|hzwflj:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzwg53:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzwflj:","customfield_10653":null,"customfield_10401":null,"summary":"As a Jira administrator I would like to have a workflow condition that checks the value of a field","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161997","self":"https://jira.atlassian.com/rest/api/latest/issue/2161997","key":"JRASERVER-79528","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43418","id":"43418","name":"System Administration - Look and Feel"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6f6f0ed1241f","name":"6f6f0ed1241f","key":"JIRAUSER4722703","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4722703&avatarId=5822536","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4722703&avatarId=5822536","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4722703&avatarId=5822536","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4722703&avatarId=5822536"},"displayName":"Shiwani Choudhary","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6f6f0ed1241f","name":"6f6f0ed1241f","key":"JIRAUSER4722703","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4722703&avatarId=5822536","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4722703&avatarId=5822536","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4722703&avatarId=5822536","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4722703&avatarId=5822536"},"displayName":"Shiwani Choudhary","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79528/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79528/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-09-16T09:56:36.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r6bz:","updated":"2026-09-18T04:06:16.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"JSM Data Center security scans found out that the HTTP link to [http://www.atlassian.com|http://www.atlassian.com/] is present on many pages in JSM including our start page.\r\nIt's in the footer element:\r\n<div id=\"footer-logo\"><a rel=\"nofollow\" href=\"[http://www.atlassian.com/]\">Atlassian</a></div>\r\n\r\nThis gets marked as a potential vulnerability even though it is not. We would like this to be changed to secured link *https*","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r66v:","customfield_10651":null,"customfield_14734":"1|i4r6d3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4pzt0:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4r6cv:","customfield_10653":null,"customfield_10401":null,"summary":"HTTP link on Jira 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Characters Exported via CSV not Rendered Correctly in Excel","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the 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support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-30777].\r\n{panel}\r\nWhen the language configured in JIRA is different with the Machine OS, exporting filter to excel will cause the date mismatch in term of format and display.\r\n\r\nJIRA should parse the Date format in number(perhaps something) rather than the date as the Excel will use the Regional Language in the Machine.\r\n\r\nExample:-\r\nJIRA's Language = English\r\n !im2.PNG!\r\nMachine OS's Language = Dutch (Belgium)\r\n !im3.PNG!\r\nWhen exporting Date Custom Field in JIRA which is supposed to be dd/MMM/yy\r\n !im1.PNG!\r\n\r\nResult:-\r\n !im4.PNG!\r\nExpected Result:-\r\nThe Date in Excel should all be consistence but due to some conversion made by Excel based on Regional Language of OS's Language.\r\n\r\nWorkaround:-\r\n # Use Google Excel Sheet (Ensure you are using English) / Excel 2016 (Tested it will automatically convert date time accordingly)\r\n # Open Google Excel\r\n # Select *File > Import > Upload > Upload the CSV file*\r\n # Once import completed, it will prompt up a screen asking for more details, update the *Separator type* accordingly.\r\n !image-2018-06-14-21-17-53-047.png|thumbnail!\r\n # Click on import data and open it\r\n # The wrong date data will be imported to Google Excel, we will need to select 2 columns which having wrong date format.\r\n !image-2018-06-14-21-19-41-817.png|thumbnail!\r\n # Select *Format > Number > Date Time* and all date column will be formatted accordingly.\r\n\r\n(i) Another workaround is to set the same language in JIRA and the computer operating system to have same time format. However, this shouldn't be workable for some user as we might not have control over their computer configurations.\r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzfcv3:","customfield_14734":"1|hzfcfr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hzfidz:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzfcfr:","customfield_12830":null,"customfield_10401":null,"summary":"Inconsistency date Export using Date Custom Field with different Language Configured","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1804756","self":"https://jira.atlassian.com/rest/api/latest/issue/1804756","key":"JRASERVER-72806","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.11,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/92205","id":"92205","description":"","name":"8.11.1","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/95691","id":"95691","description":"","name":"8.19.0","archived":false,"released":true,"releaseDate":"2021-08-24"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55593","id":"55593","name":"Custom fields","description":"Issues related to custom fields, except the ones related to indexing and searching; 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Issue Summary\r\n\r\nJira Custom Field \"*Select List (multiple choices)*\" with multiple contexts is not sorted alphabetically.\r\n\r\nh3. Steps to Reproduce\r\n# Create 2 Jira projects (Project A and Project B)\r\n# Create a Jira Custom field, type \"Select List (multiple choices)\"\r\n# Create 2 contexts for this custom field\r\n# Assign a context to Project A\r\n# Add few options\r\n# Assign the context to Project B\r\n# Add few options\r\n!image-2021-09-15-12-22-48-858.png|thumbnail!\r\n# Ensure you click on \"Sort options alphabetically\" on both contexts\r\n!image-2021-09-15-12-23-50-210.png|thumbnail!\r\n# Re-index Jira\r\n# Run a JQL to sort issues by Jira custom field\r\n{code:java}\r\nproject in (\"Project A\", \"Project B\") AND assignee in (currentUser()) ORDER BY \"Client Name(s)\" ASC\r\n{code}\r\n!image-2021-09-15-12-37-25-157.png|thumbnail!\r\n\r\nh3. Expected Results\r\nThe result should be displayed in alphabetical order\r\n\r\nh3. Actual Results\r\nWhen multiple projects are added, results are not displayed in alphabetical order.\r\n!image-2021-09-15-12-39-16-052.png|thumbnail!\r\n\r\n!Not sorted.png|thumbnail!\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i34mq7:","customfield_14734":"1|i34mwn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i33yk7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i34mwf:","customfield_12830":null,"customfield_10401":null,"summary":"Jira Custom Field with multiple contexts is not sorted alphabetically","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2154337","self":"https://jira.atlassian.com/rest/api/latest/issue/2154337","key":"JRASERVER-79438","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nIn Jira 10.3.x the \"Link Issue\" dialog would remember the last selected link type (e.g., \"is linked to\").\r\n\r\nFollowing an upgrade to Jira 11.3.x this \"sticky\" behavior is lost. Every time a user opens the \"Link Issue\" dialog, the link type resets to the first available option in alphabetical order (based on the Outward Description), regardless of what was previously selected.\r\n\r\nThis creates significant friction for users who frequently use a specific link type that is not alphabetically first.\r\n\r\n\r\n*Environment:* Jira Version: 11.3.x\r\nh3. Steps to Reproduce\r\n # Log in to Jira and open any issue and click on {*}Link Issue{*}.\r\n # In the \"This issue\" dropdown, select a link type that is *not* the first one in the list (e.g., select \"is duplicated by\" if \"blocks\" is first).\r\n # Complete the linking process or cancel the dialog.\r\n # Open the *Link Issue* dialog again (on the same issue or a different one)\r\n\r\nh3. Expected Results\r\n\r\nThe dropdown should retain the previously selected link type (\"is duplicated by\").\r\nh3. Actual Results\r\n\r\nThe dropdown resets to the first alphabetical option in the list.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4pwa7:","customfield_14734":"1|i4pwgf:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4opx8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4pwg7:","customfield_12830":null,"customfield_10401":null,"summary":"Issue link type selection is no longer persistent and defaults to the first alphabetical option in Jira 11.3.x","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161709","self":"https://jira.atlassian.com/rest/api/latest/issue/2161709","key":"JRASERVER-79524","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nThis bug do not interfere with cache replication. This is only polluting logs. \r\n\r\n \r\n\r\n{{BlocklistFilteringFunction.apply}} logs {{Deserialize or execute step prevented for class: X}} and *then* returns its verdict. Jira composes the filter as {{{}blocklist.or(exemption){}}}, so the warning is emitted before {{Predicate.or}} consults the exemption. Every class the exemption goes on to allow is warned about anyway.\r\n\r\nEach RMI cache-peer registry lookup therefore emits four warnings for classes that are immediately permitted: {{{}jdk.proxyN.$ProxyN{}}}, {{{}java.lang.reflect.Proxy{}}}, {{{}java.rmi.server.RemoteObjectInvocationHandler{}}}, {{{}java.rmi.server.RemoteObject{}}}. This happens on *healthy* clusters as well, which is why these lines are routinely misread as evidence of a fault.\r\nh3. Steps to Reproduce\r\n # Run Jira  DC in cluster mode, at least 2 nodes\r\n # observe logs\r\n\r\nh3. Expected Results\r\n\r\nLogs do not have warnings \r\nh3. Actual Results\r\n\r\n \r\n{noformat}\r\n 2026-09-09 07:28:36,851+0000 localq-reader-1 WARN      [c.a.security.serialblocklist.BlocklistFilteringFunction] Deserialize or execute step prevented for class: jdk.proxy3.$Proxy134                         \r\n  2026-09-09 07:28:36,852+0000 localq-reader-1 WARN      [c.a.security.serialblocklist.BlocklistFilteringFunction] Deserialize or execute step prevented for class: java.lang.reflect.Proxy                      \r\n  2026-09-09 07:28:36,853+0000 localq-reader-1 WARN      [c.a.security.serialblocklist.BlocklistFilteringFunction] Deserialize or execute step prevented for class: java.rmi.server.RemoteObjectInvocationHandler\r\n  2026-09-09 07:28:36,853+0000 localq-reader-1 WARN      [c.a.security.serialblocklist.BlocklistFilteringFunction] Deserialize or execute step prevented for class: java.rmi.server.RemoteObject                 \r\n {noformat}\r\nh3. Workaround\r\n\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r4gv:","customfield_14734":"1|i4r4n3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4py30:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r4mv:","customfield_12830":null,"customfield_10401":null,"summary":"Deserialization blocklist logs WARNs for classes Jira's exemption later allows, flooding the log","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2162117","self":"https://jira.atlassian.com/rest/api/latest/issue/2162117","key":"JRASERVER-79527","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":true,"releaseDate":"2026-10-07"}],"customfield_20934":null,"issuelinks":[{"id":"555520","self":"https://jira.atlassian.com/rest/api/2/issueLink/555520","inwardIssue":{"id":"2160216","key":"JRASERVER-79506","self":"https://jira.atlassian.com/rest/api/2/issue/2160216","fields":{"summary":"Deadlock detected in Jira startup when concurrent cache invalidation and index schema rebuild acquire shared locks.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/1","iconUrl":"https://jira.atlassian.com/images/icons/priorities/highest.svg","name":"Highest","id":"1"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. 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Issue Summary\r\n\r\n Post upgrade to 11.3.11, restarting of Jira is delayed with indexqueue congestion and the 30-second timeout messages on RMI threads for DBR/cache replication\r\nh3. Steps to Reproduce\r\n # Upgrade instance to 11.3.11 \r\n # Restart Jira node\r\n\r\nh3. Expected Results\r\n\r\nJira should start gracefully without such RMI timeout exceptions.\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n2026-09-07 18:40:19,595+0000 RMI TCP Connection(32)-172.30.83.12 ERROR      [c.a.j.issue.index.IndexLock] Wait attempt timed out - waited 30000 milliseconds\r\ncom.atlassian.jira.issue.index.IndexException: Wait attempt timed out - waited 30000 milliseconds {noformat}\r\nh3. Workaround\r\n\r\nThis is harmless and would only cause the delay in startup, It could be avoided by adding below mentioned [dark feature|https://support.atlassian.com/jira/kb/manage-dark-features-in-jira-data-center/] enabled:\r\n {{com.atlassian.jira.plugin.event.field.refresh.enabled}}\r\n\r\nThe flag does not change RMI or index locking. It reduces the schema-refresh workload by ignoring generic {{SearchHandlerRefreshedEvent}} events and refreshing only for relevant plugin modules and explicit custom-field changes.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r63r:","customfield_14734":"1|i4r69z:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pzpw:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r69r:","customfield_12830":null,"customfield_10401":null,"summary":"Startup delayed to IndexException: \"Wait attempt timed out - 30000\"","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"175154","self":"https://jira.atlassian.com/rest/api/latest/issue/175154","key":"JRASERVER-27518","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"105496","customfield_11435":"105496","customfield_11437":"105570","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-27518/watchers","watchCount":35,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2012-03-14T17:24:43.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12831","value":"25%","id":"12831","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwqzvb:","updated":"2026-09-18T04:06:07.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nFormat of Wiki renderer fields in HTML Emails for updates is wrong\r\n\r\nh3. Steps to Reproduce\r\n# Create an Issue with this description:\r\n{code}\r\n{quote}\r\n\th5. getting an Exception when trying to search  for \"*+Gift certificate number+*\"  in BO\r\n{quote}\r\n*+How to reproduce?+*\r\n{quote}\r\n#\tIn BO go to order Tab | Extras | Gift certificate number .\r\n#       Click \"*+search Button+*\" \r\n#       now in the Filter choose \"*+Gift certificate number+*\" + \"*+Is+*\"   (eg. QFP5NLEUW45DTAUX).\r\n#       when get the Msg Box \"Not found \" press \"Ok\" .(see attachment)\r\n{quote}\r\n{code}\r\n# Enable email to yourself and HTML for the current user\r\n# Edit Issue and change the line \r\n{code}\r\nwhen get the Msg Box \"Not found \" press \"Ok\" .(see attachment)\r\n{code}\r\nto\r\n{code}\r\nwhen you get the Msg Box \"Not found \" press \"Ok\" .(see attachment)\r\n{code}\r\n\r\nh3. Expected Results\r\nAn email notification is sent, showing what changed, with the HTML/Visual format intact.\r\n\r\nh3. Actual Results\r\nA notification is is sent showing the wiki markup instead of the visual format:  !wrong_format.png|thumbnail! \r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hww83b:","customfield_14734":"1|hwr0cf:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hwzhpz:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hwsox3:","customfield_12830":null,"customfield_10401":null,"summary":"Format of Wiki renderer fields in HTML Emails for updates wrong","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1998922","self":"https://jira.atlassian.com/rest/api/latest/issue/1998922","key":"JRASERVER-77351","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nWhen the user performs \"Cancel\" operation for filling data in the \"Add issue summary\" input field, the focus moves inappropriately to top the page.\r\nh3. Steps to Reproduce\r\n # Open the \"Issues\" page.\r\n # Navigate onto the \"Create issue\" button present in the main content area and activate it.\r\n # Now, navigate onto the \"Cancel\" button and activate it.\r\n # Observe that the focus moves to the top of the page instead of triggering button.\r\n\r\nh3. Screen Recording\r\n\r\n[^Screen Recording 2024-02-09 at 2.11.40 PM.mov]\r\nh3. Actual Results\r\n\r\nWhen screen reader users activate the mentioned button, the keyboard focus moves to the top of the page instead of moving back to the triggering button.\r\n\r\nAs a result, keyboard-only and screen reader users will have to navigate the page content again in order to reach desired content.\r\nh3. Expected Results\r\n\r\nEnsure that when the user activate \"Cancel\" button, the keyboard focus should move back to the triggering button, i.e. \"Create issue\" button.\r\nh3. Workaround\r\n\r\nNot Available.\r\nh3. Environment\r\n\r\nMacBook Pro (14-inch, 2021)\r\nmacOs Sonoma 14.2.1\r\nChrome - Version 121.0.6167.85 (Official Build) (arm64)\r\nFirefox- Version 92.0 (64-bit)\r\nSafari- Version 17.2.1 (19617.1.17.11.12)\r\nJAWS- Version 2022\r\nNVDA- Version 2021.2\r\nVoiceover - Version Latest ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i40itj:","customfield_14734":"1|i40izr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3zc78:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i40izj:","customfield_12830":null,"customfield_10401":null,"summary":"Issues: Focus moves inappropriately","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2162001","self":"https://jira.atlassian.com/rest/api/latest/issue/2162001","key":"JRASERVER-79530","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nAs an administrator, I've setup a Crowd User Directory in Jira while logged into the environment using Jira's Internal Authentication.\r\n\r\nWhen I switch the directory order, the warning _\"{color:#de350b}You cannot edit this directory because you are logged in through it, please log in as a locally authenticating user to edit it.{color}\"_  also changes even though I haven't logged in to the other user directory.\r\n\r\nAs a result, I am unable to edit the Top User Directory.\r\nh3. Steps to Reproduce\r\n # Setup Jira and Crowd\r\n # In Jira, from Settings > User Management > User Directories, Add Crowd as a User Directory\r\n # Once connected, move Crowd to the Top entry on the User Directory List\r\n\r\nh3. Expected Results\r\n\r\nCrowd is the top level user directory and Jira Internal Directory is second. On the Jira Internal Directory entry, the warning _\"{color:#de350b}You cannot edit this directory because you are logged in through it, please log in as a locally authenticating user to edit it.{color}\"_ is shown because that's where I have logged in\r\nh3. Actual Results\r\n\r\nThe warning _\"{color:#de350b}You cannot edit this directory because you are logged in through it, please log in as a locally authenticating user to edit it.{color}\"_ follows as I switch the directory order even though my authentication hasn't changed \r\nh3. 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Actual Behaviour\r\n * Confluence save the page as a draft (though it has no content or title)\r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyudnj:","customfield_10651":null,"customfield_14734":"1|hyucwn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hyuvev:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hyucwf:","customfield_10653":null,"summary":"Confluence should not save empty draft pages","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_13630":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":"CONFSRVDEV-1503","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2145183","self":"https://jira.atlassian.com/rest/api/latest/issue/2145183","key":"CONFSERVER-103760","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Task Report"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":5.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ac9809fd2349","name":"ac9809fd2349","key":"JIRAUSER10089405","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10089405&avatarId=11255546","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10089405&avatarId=11255546","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10089405&avatarId=11255546","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10089405&avatarId=11255546"},"displayName":"Suhel Mohammed","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ac9809fd2349","name":"ac9809fd2349","key":"JIRAUSER10089405","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10089405&avatarId=11255546","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10089405&avatarId=11255546","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10089405&avatarId=11255546","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10089405&avatarId=11255546"},"displayName":"Suhel Mohammed","active":true,"timeZone":"UTC"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-103760/votes","votes":9,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-103760/watchers","watchCount":14,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-05-12T11:34:26.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4og6v:","updated":"2026-09-18T04:05:45.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWe have a problem, where we use the Task Report macro to compile all Todos gathered from a specific page tree. This macro doesn't update when a task on one of the subpages is added or marked as done. We tried republishing the page with the macro, as well as deleting and re-adding the macro, both without success.\r\nh3. Steps to Reproduce\r\n # Not reproducible in lab environment, but looks like this was already reported during regression bug by internal bug. For more info refer to comment section. \r\n # All relevant logs are there in the DEV bug as well.\r\n\r\nh3. Expected Results\r\n\r\nTask report macro should update the status correctly in parent page.\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the atlassian-confluence.log file:\r\n{code:java}\r\n2026-05-08 13:04:39,178 ERROR [http-nio-127.0.0.1-8090-exec-177] [atlassian.confluence.event.ConfluenceListenerInvoker] log java.lang.RuntimeException occurred dispatching com.atlassian.confluence.plugins.tasklist.event.ConfluenceTaskUpdateEvent to [com.atlassian.mywork.providers.confluence.ConfluenceTasksEventListener]\r\n -- url: /rest/inlinetasks/1/task/496404684/ | userName: amro | referer: https://confluence.ppi.de/spaces/FUT/pages/58800459/Usability+Produkte | traceId: 3dee6cf711c5b6c5\r\njava.lang.RuntimeException: Cannot invoke \"com.atlassian.mywork.model.Task.getId()\" because \"task\" is null. Listener: com.atlassian.mywork.providers.confluence.ConfluenceTasksEventListener event: com.atlassian.confluence.plugins.tasklist.event.ConfluenceTaskUpdateEvent\r\n\tat com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:52)\r\n\tat com.atlassian.confluence.event.DelegatingListenerInvoker.invoke(DelegatingListenerInvoker.java:23)\r\n\tat com.atlassian.confluence.event.ConfluenceListenerInvoker.invoke(ConfluenceListenerInvoker.java:30)\r\n\tat com.atlassian.event.internal.ComparableListenerInvoker.invoke(ComparableListenerInvoker.java:48)\r\n\tat com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$static$0(AsynchronousAbleEventDispatcher.java:38)\r\n\tat com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:89)\r\n\tat com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:103)\r\n\tat com.atlassian.confluence.event.TimingEventPublisher.publish(TimingEventPublisher.java:75)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)\r\n\tat jdk.proxy4/jdk.proxy4.$Proxy782.publish(Unknown Source)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:360)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:137)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:137)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:223)\r\n\tat jdk.proxy58/jdk.proxy58.$Proxy1877.publish(Unknown Source)\r\n\tat java.base/java.lang.Iterable.forEach(Unknown Source)\r\n\tat com.atlassian.confluence.plugins.tasklist.listener.InlineTasksContentEventListener.processContent(InlineTasksContentEventListener.java:210)\r\n\tat com.atlassian.confluence.plugins.tasklist.listener.InlineTasksContentEventListener.pageUpdated(InlineTasksContentEventListener.java:277)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)\r\n\tat com.atlassian.confluence.event.DelegatingListenerInvoker.invoke(DelegatingListenerInvoker.java:23)\r\n\tat com.atlassian.confluence.event.ConfluenceListenerInvoker.invoke(ConfluenceListenerInvoker.java:30)\r\n\tat com.atlassian.event.internal.ComparableListenerInvoker.invoke(ComparableListenerInvoker.java:48)\r\n\tat com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$static$0(AsynchronousAbleEventDispatcher.java:38)\r\n\tat com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:89)\r\n\tat com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:103)\r\n\tat com.atlassian.confluence.event.TimingEventPublisher.publish(TimingEventPublisher.java:75)\r\n\tat java.base/java.util.Optional.ifPresent(Unknown Source)\r\n\tat com.atlassian.confluence.impl.content.DefaultContentEntityManager.publishUpdateEvent(DefaultContentEntityManager.java:556)\r\n\tat com.atlassian.confluence.impl.content.DefaultContentEntityManager.saveContentEntity(DefaultContentEntityManager.java:255)\r\n\tat com.atlassian.confluence.impl.content.DefaultPageManager.saveContentEntity(DefaultPageManager.java:1666)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:360)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:196)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)\r\n\tat org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:380)\r\n\tat org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.retry.annotation.AnnotationAwareRetryOperationsInterceptor.invoke(AnnotationAwareRetryOperationsInterceptor.java:165)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat com.atlassian.spring.interceptors.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:14)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat com.atlassian.confluence.util.profiling.ConfluenceMonitoringMethodInterceptor.invoke(ConfluenceMonitoringMethodInterceptor.java:36)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:223)\r\n\tat jdk.proxy4/jdk.proxy4.$Proxy289.saveContentEntity(Unknown Source)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)\r\n\tat jdk.proxy4/jdk.proxy4.$Proxy647.saveContentEntity(Unknown Source)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:360)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:137)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:137)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:223)\r\n\tat jdk.proxy58/jdk.proxy58.$Proxy1891.saveContentEntity(Unknown Source)\r\n\tat com.atlassian.confluence.plugins.tasklist.service.DefaultInlineTaskService.updatePage(DefaultInlineTaskService.java:360)\r\n\tat com.atlassian.confluence.plugins.tasklist.service.DefaultInlineTaskService.setBatchedTaskStatusImpl(DefaultInlineTaskService.java:176)\r\n\tat com.atlassian.confluence.plugins.tasklist.service.DefaultInlineTaskService.lambda$setBatchedTaskStatus$0(DefaultInlineTaskService.java:149)\r\n\tat com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:21)\r\n\tat com.atlassian.sal.spring.component.SpringHostContextAccessor.lambda$doInTransaction$0(SpringHostContextAccessor.java:72)\r\n\tat org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140)\r\n\tat com.atlassian.sal.spring.component.SpringHostContextAccessor.doInTransaction(SpringHostContextAccessor.java:70)\r\n\tat com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:18)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)\r\n\tat jdk.proxy4/jdk.proxy4.$Proxy392.execute(Unknown Source)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:360)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:137)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:137)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:223)\r\n\tat jdk.proxy58/jdk.proxy58.$Proxy1932.execute(Unknown Source)\r\n\tat com.atlassian.confluence.plugins.tasklist.service.DefaultInlineTaskService.setBatchedTaskStatus(DefaultInlineTaskService.java:149)\r\n\tat com.atlassian.confluence.plugins.tasklist.rest.TaskResource.setBatchedTaskStatus(TaskResource.java:197)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory.lambda$static$0(ResourceMethodInvocationHandlerFactory.java:52)\r\n\tat org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:146)\r\n\tat org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:189)\r\n\tat org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:176)\r\n\tat org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:93)\r\n\tat org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:478)\r\n\tat org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:400)\r\n\tat org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:81)\r\n\tat org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:274)\r\n\tat org.glassfish.jersey.internal.Errors$1.call(Errors.java:248)\r\n\tat org.glassfish.jersey.internal.Errors$1.call(Errors.java:244)\r\n\tat org.glassfish.jersey.internal.Errors.process(Errors.java:292)\r\n\tat org.glassfish.jersey.internal.Errors.process(Errors.java:274)\r\n\tat org.glassfish.jersey.internal.Errors.process(Errors.java:244)\r\n\tat org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:266)\r\n\tat org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:253)\r\n\tat org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:696)\r\n\tat org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:398)\r\n\tat org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:350)\r\n\tat org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:358)\r\n\tat com.atlassian.plugins.rest.v2.jersey.JerseyOsgiServletContainer.doFilter(JerseyOsgiServletContainer.java:80)\r\n\tat org.glassfish.jersey.servlet.ServletContainer.doFilter(ServletContainer.java:431)\r\n\tat com.atlassian.plugins.rest.v2.servlet.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:87)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:60)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:46)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.plugins.rest.v2.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:29)\r\n\tat com.atlassian.plugins.rest.v2.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:28)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:28)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:28)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:28)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.confluence.plugins.pulp.PulpFilter.doFilter(PulpFilter.java:78)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:35)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.analytics.client.filter.UniversalAnalyticsFilter.doFilter(UniversalAnalyticsFilter.java:80)\r\n\tat com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.tunnel.filters.TunnelDiagnosticFilter.doFilter(TunnelDiagnosticFilter.java:52)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:58)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:114)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:55)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:60)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:46)\r\n\tat com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:51)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:96)\r\n\tat com.atlassian.confluence.impl.webapp.SecureAccessFilterChain.doFilter(SecureAccessFilterChain.java:46)\r\n\tat com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:72)\r\n\tat com.atlassian.confluence.impl.webapp.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:64)\r\n\tat com.atlassian.confluence.impl.webapp.SecureAccessFilterChain.doFilter(SecureAccessFilterChain.java:46)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.theme.filter.DefaultRequestOverrideServletFilter.doFilter(DefaultRequestOverrideServletFilter.java:72)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.oauth2.scopes.web.ReadWriteScopeFilter.doFilter(ReadWriteScopeFilter.java:48)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.ratelimiting.internal.filter.RateLimitFilter.doFilter(RateLimitFilter.java:89)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.confluence.util.profiling.ConfluenceActivityFilter.doFilter(ConfluenceActivityFilter.java:44)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:60)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:60)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:46)\r\n\tat com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:51)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:96)\r\n\tat com.atlassian.confluence.impl.webapp.SecureAccessFilterChain.doFilter(SecureAccessFilterChain.java:46)\r\n\tat com.atlassian.confluence.impl.webapp.security.NeoSecurityFilter.doFilter(NeoSecurityFilter.java:95)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat com.atlassian.confluence.impl.webapp.SecureAccessFilterChain.doFilter(SecureAccessFilterChain.java:46)\r\n\tat org.apache.struts2.dispatcher.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:113)\r\n\tat com.atlassian.confluence.impl.struts.ConfluenceStrutsPrepareFilter.doFilter(ConfluenceStrutsPrepareFilter.java:48)\r\n\tat com.atlassian.confluence.impl.webapp.SecureAccessFilterChain.doFilter(SecureAccessFilterChain.java:46)\r\n\tat com.atlassian.confluence.impl.cache.tx.TransactionalCacheFactoryCleanupFilter.doFilter(TransactionalCacheFactoryCleanupFilter.java:25)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat com.atlassian.confluence.impl.webapp.SecureAccessFilterChain.doFilter(SecureAccessFilterChain.java:46)\r\n\tat com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)\r\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\r\n\tat com.atlassian.confluence.impl.webapp.SecureAccessFilterChain.doFilter(SecureAccessFilterChain.java:46)\r\n\tat com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:34)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat com.atlassian.confluence.impl.webapp.SecureAccessFilterChain.doFilter(SecureAccessFilterChain.java:46)\r\n\tat com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:28)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat com.atlassian.confluence.impl.webapp.SecureAccessFilterChain.doFilter(SecureAccessFilterChain.java:46)\r\n\tat com.atlassian.confluence.web.filter.MauEventFilter.doFilterInternal(MauEventFilter.java:35)\r\n\tat com.atlassian.confluence.web.filter.AbstractStaticResourceAwareFilter.doFilter(AbstractStaticResourceAwareFilter.java:45)\r\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\r\n\tat com.atlassian.confluence.impl.webapp.SecureAccessFilterChain.doFilter(SecureAccessFilterChain.java:46)\r\n\tat com.atlassian.confluence.impl.webapp.SecureAccessFilter.doFilter(SecureAccessFilter.java:119)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.impl.web.filter.ServiceAccountUserFilter.doFilter(ServiceAccountUserFilter.java:65)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:62)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.web.filter.HttpSessionRegistrarFilter.doFilter(HttpSessionRegistrarFilter.java:82)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:225)\r\n\tat com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.applyFilter(ConfluenceSecurityFilter.java:53)\r\n\tat com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:36)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:141)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:77)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.plugins.rest.v2.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:41)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.pats.web.filter.TokenBasedAuthenticationFilter.doFilter(TokenBasedAuthenticationFilter.java:84)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.oauth2.provider.core.web.AccessTokenFilter.doFilter(AccessTokenFilter.java:105)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.security.csp.plugin.internal.ContentSecurityPolicyHeaderFilter.doFilter(ContentSecurityPolicyHeaderFilter.java:133)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat org.techtime.easysso.PrincipalUserComponent.processPrincipalUser(PrincipalUserComponent.java:174)\r\n\tat org.techtime.easysso.ntlm.statemachine.strategy.AbstractAllUploadedStrategy.doPrincipalFiltering(AbstractAllUploadedStrategy.java:196)\r\n\tat org.techtime.easysso.PrincipalFilter.doFilter(PrincipalFilter.java:30)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat org.techtime.easysso.ntlm.statemachine.strategy.AbstractAllUploadedStrategy.doX509Filtering(AbstractAllUploadedStrategy.java:217)\r\n\tat org.techtime.easysso.x509.X509Filter.doFilter(X509Filter.java:30)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:60)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:60)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:46)\r\n\tat com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:51)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:96)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:60)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.impl.hibernate.OpenSessionInViewFilter.doFilter(OpenSessionInViewFilter.java:68)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.util.profiling.ConfluenceProfilingFilter.doFilter(ConfluenceProfilingFilter.java:40)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:30)\r\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.plugins.authentication.sso.web.filter.loginform.DisableNativeLoginAuthFilter.doFilterInternal(DisableNativeLoginAuthFilter.java:75)\r\n\tat com.atlassian.plugins.authentication.sso.web.filter.AbstractJohnsonAwareFilter.doFilter(AbstractJohnsonAwareFilter.java:29)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.plugins.authentication.basicauth.filter.DisableBasicAuthFilter.doFilter(DisableBasicAuthFilter.java:93)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:30)\r\n\tat com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:40)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.confluence.web.filter.HttpRequestStatsFilter.doFilter(HttpRequestStatsFilter.java:61)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:114)\r\n\tat com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:91)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.confluence.web.filter.ConfluenceTimingFilter.doFilter(ConfluenceTimingFilter.java:50)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat org.techtime.easysso.interfaces.SAMLFilter.doFilter(SAMLFilter.java:97)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat org.techtime.easysso.ntlm.NtlmFilterComponent$FilterChainWrapper.doFilter(NtlmFilterComponent.java:702)\r\n\tat jespa.http.HttpSecurityService.doFilter0(HttpSecurityService.java:2679)\r\n\tat jespa.http.HttpSecurityService.doFilter(HttpSecurityService.java:2261)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat org.techtime.easysso.ntlm.NtlmFilterComponent.invokeMethod(NtlmFilterComponent.java:672)\r\n\tat org.techtime.easysso.ntlm.NtlmFilterComponent.doFilter(NtlmFilterComponent.java:581)\r\n\tat org.techtime.easysso.ntlm.statemachine.strategy.FullyEnabledStrategy.doNTLMFiltering(FullyEnabledStrategy.java:86)\r\n\tat org.techtime.easysso.ntlm.JespaFilter.doFilter(JespaFilter.java:95)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:60)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:237)\r\n\tat net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:213)\r\n\tat net.bull.javamelody.PluginMonitoringFilter.doFilter(PluginMonitoringFilter.java:87)\r\n\tat net.bull.javamelody.JiraMonitoringFilter.doFilter(JiraMonitoringFilter.java:117)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:59)\r\n\tat com.atlassian.confluence.extra.webdav.servlet.filter.WebdavRequestForwardFilter.doFilter(WebdavRequestForwardFilter.java:87)\r\n\tat com.atlassian.confluence.extra.webdav.servlet.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:30)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.AccessCheckPluginDelegateFilter.doFilter(AccessCheckPluginDelegateFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:60)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:46)\r\n\tat com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:51)\r\n\tat com.atlassian.confluence.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:96)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.util.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:40)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:57)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:54)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:48)\r\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:55)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:35)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:71)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat brave.jakarta.servlet.TracingFilter.doFilter(TracingFilter.java:80)\r\n\tat com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:47)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:28)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:41)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:51)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.internal.diagnostics.ipd.http.IpdHttpMonitoringFilter.doFilter(IpdHttpMonitoringFilter.java:37)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:41)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.impl.webapp.ConfluenceHttpHeaderSecurityFilter.doFilter(ConfluenceHttpHeaderSecurityFilter.java:133)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:41)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.web.filter.ThreadLocalCleanupFilter.doFilter(ThreadLocalCleanupFilter.java:27)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.impl.web.filter.CookieModifierFilter.doFilter(CookieModifierFilter.java:38)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:58)\r\n\tat jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:53)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)\r\n\tat org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:165)\r\n\tat org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:88)\r\n\tat org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:482)\r\n\tat org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:654)\r\n\tat org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:733)\r\n\tat org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:185)\r\n\tat org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:113)\r\n\tat org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:83)\r\n\tat org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:72)\r\n\tat org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)\r\n\tat org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399)\r\n\tat org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63)\r\n\tat org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:903)\r\n\tat org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1774)\r\n\tat org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52)\r\n\tat org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:973)\r\n\tat org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:491)\r\n\tat org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:63)\r\n\tat java.base/java.lang.Thread.run(Unknown Source)\r\nCaused by: java.lang.NullPointerException: Cannot invoke \"com.atlassian.mywork.model.Task.getId()\" because \"task\" is null\r\n\tat com.atlassian.mywork.model.TaskBuilder.<init>(TaskBuilder.java:39)\r\n\tat com.atlassian.mywork.host.service.LocalTaskServiceImpl.lambda$markComplete$0(LocalTaskServiceImpl.java:92)\r\n\tat com.atlassian.mywork.host.service.LocalTaskServiceImpl.updateByGlobalId(LocalTaskServiceImpl.java:106)\r\n\tat com.atlassian.mywork.host.service.LocalTaskServiceImpl.markComplete(LocalTaskServiceImpl.java:92)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:360)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:137)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:137)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:223)\r\n\tat jdk.proxy65/jdk.proxy65.$Proxy1569.markComplete(Unknown Source)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat com.atlassian.mywork.client.service.ServiceSelectorImpl.lambda$createInstance$2(ServiceSelectorImpl.java:181)\r\n\tat jdk.proxy65/jdk.proxy65.$Proxy1594.markComplete(Unknown Source)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:360)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:137)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)\r\n\tat org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:137)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:184)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:223)\r\n\tat jdk.proxy65/jdk.proxy65.$Proxy1569.markComplete(Unknown Source)\r\n\tat com.atlassian.mywork.providers.confluence.ConfluenceTasksEventListener.handleTaskChecked(ConfluenceTasksEventListener.java:197)\r\n\tat com.atlassian.mywork.providers.confluence.ConfluenceTasksEventListener.onTaskUpdatedEvent(ConfluenceTasksEventListener.java:141)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n\tat java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n\tat com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)\r\n\t... 550 more\r\n{code}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4og1r:","customfield_14734":"1|i4og7z:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4n9p8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4og7r:","customfield_12830":null,"summary":"Task Report Macro doesn't update view - java.lang.RuntimeException: Cannot invoke \"com.atlassian.mywork.model.Task.getId()\"","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"888162","self":"https://jira.atlassian.com/rest/api/latest/issue/888162","key":"CONFSERVER-54322","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-cloud","affects-server","bugfix","live-search-macro","livesearch","proposed-warranty"],"customfield_11433":"9223372036854775807","customfield_10610":8.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/74953","id":"74953","name":"6.4.1","archived":false,"released":true,"releaseDate":"2017-09-25"}],"customfield_20934":null,"issuelinks":[{"id":"354069","self":"https://jira.atlassian.com/rest/api/2/issueLink/354069","outwardIssue":{"id":"585865","key":"CONFSERVER-41227","self":"https://jira.atlassian.com/rest/api/2/issue/585865","fields":{"summary":"Livesearch macro returns Not Permitted when Unlicensed Access searching","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10030","name":"Cloners","inward":"was cloned as","outward":"is cloned from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10030"}},{"id":"382232","self":"https://jira.atlassian.com/rest/api/2/issueLink/382232","outwardIssue":{"id":"655421","key":"CONFSERVER-45631","self":"https://jira.atlassian.com/rest/api/2/issue/655421","fields":{"summary":"Unlicensed Users from Service Desk Have Limited Functions","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/40711","id":"40711","name":"Search - Core"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":null,"aggregatetimeestimate":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=gpaunovic","name":"gpaunovic","key":"gpaunovic","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=gpaunovic&avatarId=6020019","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=gpaunovic&avatarId=6020019","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=gpaunovic&avatarId=6020019","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=gpaunovic&avatarId=6020019"},"displayName":"g","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=gpaunovic","name":"gpaunovic","key":"gpaunovic","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=gpaunovic&avatarId=6020019","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=gpaunovic&avatarId=6020019","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=gpaunovic&avatarId=6020019","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=gpaunovic&avatarId=6020019"},"displayName":"g","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-54322/votes","votes":19,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13141","value":"Editor - Macros","id":"13141","disabled":false},"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-54322/watchers","watchCount":21,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2017-11-23T12:40:06.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hz5mtb:","updated":"2026-09-18T04:05:44.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This bug report is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFCLOUD-41227].\r\n  {panel}\r\n\r\nh3. Summary\r\nWhen using a Confluence Search as an Unlicensed Access user (Service Desk Customer), the user is unable to get search suggestions (forever loop) and when the user hits 'return' to run the search, he is redirected to /dosearchsite.action and sees \"Not Permitted\" \r\n\r\nh3. Environment\r\n* Confluence 6.4.1\r\n* JSD 3.8\r\n\r\nh3. Steps to Reproduce\r\n# Link a JIRA Service Desk project to a Space\r\n# Create a page.\r\n# Login as a Service Desk customer (user without Confluence or JIRA Application access)\r\n# Login to Confluence.\r\n# Search for the page in Confluence\r\n# hit \"Enter\" on the keyboard\r\n\r\nh3. Expected Results\r\nSearch results are shown.\r\n\r\nh3. Actual Results\r\n\"Not Permitted\" page is shown.\r\n\r\nh3.Workaround\r\nNo workaround at the moment.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz5nev:","customfield_14734":"1|hz5mu7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hz5zgv:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz5mu7:","customfield_12830":null,"summary":"Search returns Not Permitted when Unlicensed Access searching","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-1649","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1817211","self":"https://jira.atlassian.com/rest/api/latest/issue/1817211","key":"CONFSERVER-73603","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nPage properties report sorting is not working if the field is formatted differently. For eg if a field is formatted as strong followed with span-tags and another page with same formatting but in reverse order i.e span-tags followed with strong or bold. And if we need to sort the data against that field then the sorting will not be proper.\r\nh3. Steps to Reproduce\r\n # Create 1st page using the storage format (SF1 attached)\r\n # Create 2nd page using the storage format (SF2 attached)\r\n # Create 3rd page using the storage format (SF3 attached)\r\n # Add desired label to all these pages\r\n # Finally the 3 pages looked as below:\r\n !Screenshot 2021-10-07 at 12.09.15 AM.png! \r\n !Screenshot 2021-10-07 at 12.09.23 AM.png! \r\n !Screenshot 2021-10-07 at 12.09.30 AM.png!\r\n # Create a new page with Page Properties Report Macro and add all the fields under \"Columns to show\" and Sort by \"Letter\" (this field is differently formatted in each pages)\r\n # We notice that the column is not sorted as desired.\r\n !Screenshot 2021-10-07 at 12.18.19 AM.png|thumbnail! \r\n\r\nh3. Expected Results\r\n\r\nThe column which is mentioned under \"Sort by\", should get sorted appropriately. As user will not be able to remember which order the formats were applied to the fields.\r\nh3. Actual Results\r\n\r\nThe sort by column is not sorted properly.\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behaviour. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i36phb:","customfield_14734":"1|i36pnr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i360wn:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i36pnj:","customfield_12830":null,"summary":"Page properties report sorting is not working if the field is formatted differently.","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1941857","self":"https://jira.atlassian.com/rest/api/latest/issue/1941857","key":"CONFSERVER-83295","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":13.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/100900","id":"100900","description":"","name":"7.13.7","archived":false,"released":true,"releaseDate":"2022-06-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/103993","id":"103993","name":"7.19.4","archived":false,"released":true,"releaseDate":"2022-11-22"},{"self":"https://jira.atlassian.com/rest/api/2/version/113290","id":"113290","name":"9.2.8","archived":false,"released":true,"releaseDate":"0025-09-03"}],"customfield_20934":null,"issuelinks":[{"id":"488706","self":"https://jira.atlassian.com/rest/api/2/issueLink/488706","inwardIssue":{"id":"1750016","key":"CONFSERVER-64375","self":"https://jira.atlassian.com/rest/api/2/issue/1750016","fields":{"summary":"Safari is unable to automatically add CSS classes to tables that are missing them","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. 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Problem\r\n\r\nTables with class=\"fixed-table wrapped\" not rendering correctly.\r\n\r\nIt's not known why a table is being created with this class, found that the default is _class=\"relative-table wrapped\"_\r\nh3. Steps to Reproduce\r\n # Access Confluence\r\n # Create a new page with the following storage format:\r\n{code:java}\r\n<table class=\"fixed-table wrapped\">\r\n  <tbody>\r\n    <tr>\r\n      <th>asdasdasdasdasdasdasdasdasdasdasdasd</th>\r\n      <th>asdasdasdasdasdasdasdasdasdasdasdasd</th>\r\n      <th>asdasdasdasdasdasdasdasdasdasdasdasd</th>\r\n    </tr>\r\n    <tr>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n    </tr>\r\n    <tr>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n    </tr>\r\n    <tr>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n      <td>asdasdasdasdasdasdasdasdasdasdasdasd</td>\r\n    </tr>\r\n  </tbody>\r\n</table> {code}\r\n\r\n # Save the page\r\n\r\nh3. Expected Results\r\n\r\nOn view or edit mode.\r\n\r\n!image-2023-04-27-14-06-24-996.png!\r\nh3. Actual Results\r\n\r\nOn editor:\r\n\r\n!image-2023-04-27-14-07-15-560.png!\r\n\r\nOn View mode you can see it like in the editor or like below:\r\n\r\n!image-2023-04-27-14-08-12-660.png!\r\nh3. Workaround\r\n\r\n_There are some known workarounds, for this, edit the page with the Source Editor and:_\r\n * _Change the table class to the class *relative-table wrapped* like this: <table class=\"relative-table wrapped\">_\r\n\r\n_or_\r\n * _Add to the *style=\"width: xx%;\"*  attribute like this: <table class=\"fixed-table wrapped\" style=\"width: 50%;\">_\r\n\r\n * Alternatively, you can add the following to your global CSS stylesheet:\r\n{code:java}\r\n.confluenceTable.fixed-table { \r\ntable-layout: auto; width: 100%; \r\n}\r\n{code}\r\n_(reduce the percentage if you do not want the table to take up the whole width of the page)_\r\n\r\nYou will also need to add the code in all Space stylesheet that you may have, as the space config overwrite the global stylesheet.\r\nh3.  ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3r1jb:","customfield_14734":"1|i3r1pr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3px3w:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3r1pj:","customfield_12830":null,"summary":"Table with class=\"fixed-table wrapped\" not rendering correctly","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1919024","self":"https://jira.atlassian.com/rest/api/latest/issue/1919024","key":"CONFSERVER-82446","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nWhen there is a user profile macro used on a page, adding a table of contents macro results in the wrong header list and breaks the enumeration. \r\nh3. Steps to Reproduce\r\n # Create an empty page\r\n # Add a user profile macro and choose a user\r\n # Add a table of contents macro\r\n # Add some headers with header level (Heading 1, heading 2, etc.)\r\n # Save the page\r\n\r\nFor more details, refer to [^TOC_with_UserProfile.mp4]\r\nh3. Expected Results\r\n\r\nThe table of Contents macro should include only the headers, not the User Profile Macro header.\r\nh3. Actual Results\r\n * User Profile Macro header (username) is added to the content list\r\n * When the Display Section Numbering option is enabled, the preview results in the error below: \r\n ** *Error rendering macro 'toc' -* null\r\n\r\n * The enumeration is broken if the user macro is added before the table of contents macro\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. 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Issue Summary\r\n\r\nPDF space export changes/encodes the page title/heading when special characters/symbols(like <>&) are present in the page title. The special characters in the title are altered into their XML-encoded form.\r\n\r\nThis is reproducible on Data Center: yes\r\nh3. Steps to Reproduce\r\n # Setup Confluence (used 8.9.2 & 8.5.10 for testing)\r\n # Create a test page with title containing special characters like <>&\r\n # Go to *Space tools* > *Export* > *PDF* > {*}Custom Export{*}{_}(Check only the page with special characters in the title){_} > *Export* > *Download PDF*\r\n # Go back to the test page and observe the title/heading\r\n\r\nh3. Expected Results\r\n\r\nThe page title should remain the same as it was prior to the PDF space export. Please find below the screenshot of the original page.\r\n\r\n!image-2024-06-06-13-52-33-772.png|width=348,height=197!  \r\nh3. Actual Results\r\n\r\nThe page title gets changed and shows encoded version of the special characters. Please find below the screenshot of altered page posy PDF space export.\r\n\r\n!image-2024-06-06-13-54-20-549.png|width=453,height=251!\r\nh3. Workaround\r\n * Manually rename the affected page after PDF space export\r\n * Set {{pdf.export.sandbox.disable}} to true. When the sandbox is disabled for PDF exports, a different code path that doesn't have the bug is used. Read the documentation below and be mindful of the implications.\r\n{quote}\r\nSet this property to true if you don't want to handle PDF exports in the [external process pool|https://confluence.atlassian.com/doc/pdf-export-in-confluence-data-center-958779100.html].\r\nWhen disabled, PDF exports will be handled in the Confluence JVM, as is the case in Confluence Server.\r\nThis property only applies to Data Center.\r\n{quote}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i438cf:","customfield_14734":"1|i438in:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i422dw:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i438if:","customfield_12830":null,"summary":"PDF space export changes the page title when special characters like <>& are present in the page 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Issue Summary\r\n\r\nCannot delete or edit oAuth2 SMTP Mail Server when underlying Application Link is deleted.\r\nh3. Steps to Reproduce\r\n # Install Confluence\r\n # Setup an outgoing Application Link with oAuth2 to Gmail \r\n # Setup a SMTP Mail server using oAuth2 - Authorize and Save\r\n # Send a test email to make sure SMTP server is working with the oAuth2 credentials\r\n # Delete the outgoing Application Link\r\n # Create a new outgoing Application Link with oAuth2 to Gmail\r\n # Attempt to edit or delete the *oAuth2 SMTP Mail Server*\r\n\r\nh3. Expected Results\r\n # Editing the *oAuth2 SMTP Mail Server* and Auth’ing against the new oAuth2 app link should save the new token\r\n # Alternatively, deleting the entire *oAuth2 SMTP Mail Server* should delete the Mail Server entry\r\n\r\nh3. Actual Results\r\n # Editing the *oAuth2 SMTP Mail Server* with the *new oAuth2 app* link authorizes with the new App Link  !https://pf-reactions-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/check-128px.png|height=20! \r\n ** However, once saved and re-editing the *oAuth2 SMTP Mail Server* still shows as Unknown (meaning it didn’t save the new token)  !https://pf-reactions-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/cross-128px.png|height=20!\r\n # Deleting the *oAuth2 SMTP Mail Server* fails to delete the entry  !https://pf-reactions-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/cross-128px.png|height=20!\r\n ** The backend *atlassian-confluence.log* doesn’t show an error for the delete but upon loading the Mail Server page, it will show the following error:\r\n{code:java}\r\n2026-09-14 14:29:47,856 WARN [https-jsse-nio2-8443-exec-16 url: /c10213/rest/troubleshooting/1.0/check/admin; user: admin] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:\\n ->[PluginReadWriteTx]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #420974217) -- url: /c10213/rest/troubleshooting/1.0/check/admin | userName: admin | referer: https://******.au:8443/c10213/admin/mail/viewmailservers.action | traceId: 84e5bf921ecd01dd 2026-09-14 14:29:47,859 ERROR [https-jsse-nio2-8443-exec-16 url: /c10213/rest/troubleshooting/1.0/check/admin; user: admin] [v2.api.model.ExceptionConverter] convertServiceException No status code found for exception, converting to internal server error. Log referral number: 73e83643-c025-45d4-af93-6cfd11dae588 -- url: /c10213/rest/troubleshooting/1.0/check/admin | userName: admin | referer: https://*****.au:8443/c10213/admin/mail/viewmailservers.action | traceId: 84e5bf921ecd01dd org.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-only at org.springframework.transaction.support.AbstractPlatformTransactionManager.processRollback(AbstractPlatformTransactionManager.java:938) at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:754) at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:152) at com.atlassian.sal.spring.component.SpringHostContextAccessor.doInTransaction(SpringHostContextAccessor.java:70) at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:18) .. at com.atlassian.activeobjects.internal.SalTransactionManager.inTransaction(SalTransactionManager.java:45) at com.atlassian.activeobjects.internal.AbstractLoggingTransactionManager.doInTransaction(AbstractLoggingTransactionManager.java:27) at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.executeInTransaction(EntityManagedActiveObjects.java:227) at com.atlassian.activeobjects.osgi.ActiveObjectsDelegate.executeInTransaction(ActiveObjectsDelegate.java:327) .. at com.atlassian.activeobjects.tx.TransactionalProxy.executeInTransaction(TransactionalProxy.java:45) at com.atlassian.activeobjects.tx.TransactionalProxy.invokeInTransaction(TransactionalProxy.java:38) at com.atlassian.activeobjects.tx.TransactionalProxy.invoke(TransactionalProxy.java:30) at jdk.proxy221/jdk.proxy221.$Proxy3239.getStatusesForUserNotifications(Unknown Source) at com.atlassian.troubleshooting.healthcheck.rest.HealthCheckResource.getStatusesForUser(HealthCheckResource.java:101) .. {code}\r\n ** Similarly, the backend *atlassian-confluence-outgoing.log* shows on the Load Mail Server screen:\r\n{code:java}\r\n2026-09-14 14:29:47,843 WARN [https-jsse-nio2-8443-exec-16 url: /c10213/rest/troubleshooting/1.0/check/admin; user: admin] [atlassian.confluence.mail.ConfluenceMailServerManager] setAuthContextIfNeeded Failed to get oAuth configuration for mail server SMTP Server. Enable debug logging for full trace. Cause: Token {0d2cb6eb-8732-4b74-840b-5c2ff322d75b} does not exist -- url: /c10213/rest/troubleshooting/1.0/check/admin | userName: admin | referer: https://******..au:8443/c10213/admin/mail/viewmailservers.action | traceId: 84e5bf921ecd01dd  {code}\r\n\r\nh3. Workaround\r\n\r\nManually delete the Mail Server entry directly from the database:\r\n # Shutdown Confluence\r\n # !https://pf-reactions-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/exclamation-128px.png|height=20! Backup the Confluence database\r\n # Check the rows to be deleted and then delete:\r\n\r\n{code:java}\r\nselect * FROM PLUGIN_SETTING where NAMESPACE = 'com.atlassian.mail.server.MailServer'; {code}\r\n{code:java}\r\ndelete from PLUGIN_SETTING where NAMESPACE = 'com.atlassian.mail.server.MailServer'; {code}\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r633:","customfield_14734":"1|i4r69b:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pzp8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r693:","customfield_12830":null,"summary":"Cannot delete or edit OAuth2 SMTP Mail Server when underlying Application Link is deleted","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1857667","self":"https://jira.atlassian.com/rest/api/latest/issue/1857667","key":"CONFSERVER-77883","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":8.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/94728","id":"94728","description":"","name":"7.4.9","archived":false,"released":true,"releaseDate":"2021-06-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/98817","id":"98817","description":"","name":"7.13.4","archived":false,"released":true,"releaseDate":"2022-02-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/110195","id":"110195","description":"This version was programatically created by Issue Sanitizer. Something went wrong.","name":"8.9.8","archived":false,"released":true,"releaseDate":"2024-11-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. 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product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data 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Issue Summary\r\n\r\nWhen entering a value in *\"Title column heading\"* Parameter and then using it in *\"Sort By\"* Parameter to sort the results, page properties report macro doesn't not sort the results and instead uses default sorting \r\nh3. Steps to Reproduce\r\n # Create few pages with page properties\r\n # Create a page with Page Properties report macro\r\n # Edit \"Page properties report\" macro and enter the following and its parameters\r\n ## *Title column heading :* Department\r\n ## *Sort By :* Department\r\n # Update and view the page\r\n\r\nh3. Expected Results\r\n\r\nResults should be sorted based on the *Title column heading* value as it shows when viewing the page\r\nh3. Actual Results\r\n\r\nResults are not sorted based on the *Title column heading* value \r\nh3. Workaround\r\n\r\nAs a workaround, enter *\"Title\"* in the *\"Sort By\"* Parameter instead of the value used for *Title column heading* ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3da9j:","customfield_14734":"1|i3dafz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3cia7:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3dafr:","customfield_12830":null,"summary":"Page Properties Report macro does not sort results when \"Title column heading\" value is used","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-1649","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1946685","self":"https://jira.atlassian.com/rest/api/latest/issue/1946685","key":"CONFSERVER-84487","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":18.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/101190","id":"101190","name":"7.18.1","archived":false,"released":true,"releaseDate":"2022-06-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/117294","id":"117294","description":"","name":"9.2.22","archived":false,"released":true,"releaseDate":"2026-07-08"}],"customfield_20934":null,"issuelinks":[{"id":"543718","self":"https://jira.atlassian.com/rest/api/2/issueLink/543718","inwardIssue":{"id":"1028522","key":"CONFSERVER-56368","self":"https://jira.atlassian.com/rest/api/2/issue/1028522","fields":{"summary":"Search does not work if user has permission from group with different case sensitivity from external user directory","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. 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Issue Summary\r\n\r\nNormally Confluence doesn't let create group names by using upper-case. However, this check doesn't apply when the group names are synchronized from an LDAP server. So the group names with all upper-case or mixed upper-case and lower-case are allowed to be synchronized from LDAP servers.\r\n\r\nWhen setting page restrictions via the below REST API for the group names with mixed upper-case and lower-case, these pages can be viewed by the member of these groups, however, they are not searchable through the search section.\r\n\r\nREST API:\r\n_<confluence-base-url>/rest/experimental/content/<pageId>/restriction_\r\n\r\nThis is reproducible on Data Center: (yes)\r\nh3. Steps to Reproduce\r\n # Set up Confluence with an AD.\r\n # Create a group with a fix of upper and lower case names (e.g. AbCd) or generally have uppercase characters.\r\n # Create a page.\r\n # Use the REST API to update the page restrictions with the group name.\r\n{code:java}\r\n<confluence-base-url>/rest/experimental/content/<pageId>/restriction\r\n\r\n[\r\n    {\r\n        \"operation\": \"update\",\r\n        \"restrictions\": {\r\n            \"group\": [],\r\n            \"user\": [\r\n                {\r\n                    \"type\": \"user\",\r\n                    \"username\": \"admin\"\r\n                }\r\n            ]\r\n        },\r\n        \"operation\": \"read\",\r\n        \"restrictions\": {\r\n            \"user\": [\r\n                {\r\n                    \"type\": \"user\",\r\n                    \"username\": \"admin\"\r\n                }\r\n            ],\r\n            \"group\": [\r\n                {\r\n                    \"type\": \"group\",\r\n                    \"name\": \"AbCd\"\r\n                }\r\n            ]\r\n        }\r\n    }\r\n]\r\n{code}\r\n\r\nh3. Expected Results\r\n\r\nThe related restricted pages should be both viewable and searchable by the member of the groups that contain a mix of upper-case and lower-case characters. \r\nh3. Actual Results\r\n\r\nThe related restricted pages are viewable but they are not searchable by the member of the groups that contain a mix of upper-case and lower-case characters. \r\nh3. Workaround\r\n\r\nUsing Confluence UI to restrict the pages for the related groups instead of REST API. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3ru6f:","customfield_14734":"1|i3rucv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3qp90:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3rucn:","customfield_12830":null,"summary":"When group names with mixed casing are added to page restrictions via REST API, the content is not searchable","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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notes for anchor link fix:\r\n * WHW anchor link in same page\r\n * WHW TOC macro\r\n * WHW Service Rocket macro\r\n * WHW normal AC link\r\n * WHW external link\r\n * WHW user mention and table header","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":13.0,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nIn some situations users are unable to add inline comments to similar/repeated words that exist inside a macro body. For example, a macro body contains the text \"This is inside a macro\" and the text \"I am not inside\" lives outside the macro.\r\n\r\nAdding an inline comment to the word \"inside\" results in this error\r\n{noformat}\r\nWe can't add your inline comment; the section you highlighted may contain a macro or user mention. Try highlighting plain text.\r\n{noformat}\r\n(i) This issue may affect other macros as well. This list may be updated upon confirmation of impact, but please ensure the macro has code updating frontend content and not solely in backend. Other cases with similar symptoms but different environmental conditions should be resolved by resolved by [CONFSERVER\\-79879: Inline comment is broken if a page contains Capitioned Item, HTML Macro, Table Transformer,Hidden Data, Draw.io, MultiExcerpt Include  and Confiform macros (fixed in Confluence Data Center 9.4.0, 9.2.3, 8.5.21)|https://jira.atlassian.com/browse/CONFSERVER-79879].\r\n\r\nh3. Additional macros with reported impact:\r\n * Coloredpanel macro\r\n * Scroll Title macro\r\n* Tables, Charts & Spreadsheets Plugin for Confluence\r\n * *add-label* macro from Adaptavist ScriptRunner for Confluence \r\n\r\nh3. Steps to reproduce\r\nh4. Steps to Draw.io Macro:\r\n\r\nCan't add an inline comment to a string or substring which is similar to the content inside a hidden macro\r\n # Start editing a page, insert a \"Draw.io\" macro.\r\n # Type some text inside the macro.\r\n # Type the same text outside the macro.\r\n # Save the page.\r\n\r\nFrom now on you won't be able to make inline comments for any substring, which matches the text inside the macro.\r\n\r\nh3. Expected Results\r\n\r\nInline comments will be placed successfully.\r\n\r\nh3. Actual Results\r\n{noformat}\r\nWe can't add your inline comment; the section you highlighted may contain a macro or user mention. Try highlighting plain text.\r\n{noformat}\r\n\r\nh3. Workaround\r\n\r\nWhilst there is no consistent workaround to correct this behaviour, it is possible to highlight a section of text that is now shared within and without the macro. This can generally be achieved by making the highlighted text longer to avoid the chance of matching strings.\r\nHowever highlighting a section which is not common for both outside and inside macro works fine","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4c8l3:","customfield_14734":"1|i4c8rb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4b1vw:","customfield_14335":null,"customfield_18932":null,"customfield_10653":0.5,"customfield_14732":"1|i4c8r3:","customfield_12830":null,"summary":"Inline comment is broken if a page contains Draw.io or for macros which has text only available in frontend","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-18768","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2142478","self":"https://jira.atlassian.com/rest/api/latest/issue/2142478","key":"CONFSERVER-103644","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["internal-kickoff"],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116091","id":"116091","description":"","name":"10.2.7","archived":false,"released":true,"releaseDate":"2026-03-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. 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Issue Summary\r\n\r\nNon-admin users who are granted access to *Analytics for Confluence* see a *blank Analytics page* (page flashes then clears/resets). Admin users can view analytics normally.\r\nRoot cause is a *JavaScript compatibility conflict* between:\r\n * *Analytics for Confluence* plugin: {{com.addonengine.analytics}}\r\n * *Assets - Confluence Macro* plugin: {{com.riadalabs.confluence.plugins.insight-confluence}}\r\n\r\nFor non-admin users, the Assets web resource ({{{}ifc-web-resources{}}}) loads late and *removes/corrupts* {{d3.selection.prototype.watchTransition}} after NVD3 adds it, causing chart rendering to crash.\r\n\r\nh3. Affected App versions\r\n\r\nAssets - Confluence Macro\r\n* *v4.0.2*\r\n* *v4.0.3*\r\n\r\nh3. Steps to Reproduce\r\n # Install *Confluence Data Center* (on-prem).\r\n # Install/enable *Analytics for Confluence* ({{{}com.addonengine.analytics{}}}).\r\n # Install/enable *Assets - Confluence Macro* ({{{}com.riadalabs.confluence.plugins.insight-confluence{}}}) {*}v4.0.2{*}.\r\n # Create (or use) a *non-admin* user account.\r\n # Add the non-admin user to the group that grants *Analytics access* in Confluence.\r\n # Log in as the non-admin user and open the *Analytics* page (e.g., Space/Global Analytics view depending on configuration).\r\n\r\nh3. Expected Results\r\n\r\nNon-admin users with Analytics permissions should be able to load the Analytics page and view charts/data normally (same behavior as admin users).\r\nh3. Actual Results\r\n\r\nFor non-admin users, the Analytics page:\r\n * loads briefly (flash), then becomes *blank* / resets,\r\n\r\n * while admin users continue to see Analytics normally.\r\n\r\nBackend calls are successful ({{{}confanalytics{}}} REST APIs return *200 OK* with valid payload), but the UI crashes during chart rendering.\r\n\r\n(Observed in the *browser console* / bundled JS runtime error)\r\n{code:java}\r\nUncaught TypeError: fe.watchTransition is not a function  at batch.js:108:1303936{code}\r\nAdditional console message observed before the crash:\r\n{code:java}\r\nThe analytics client you provided doesn't support page events / track events{code}\r\nCluster/UI behavior correlates with web-resource bundle ordering:\r\n * *Admin user bundle:* Assets loads early → NVD3 adds {{watchTransition}} after → Analytics renders OK\r\n\r\n * *Non-admin bundle:* NVD3 adds {{watchTransition}} → Analytics initializes → Assets loads late and removes it → next render crashes\r\n\r\nh3. Workaround\r\n # Log in as Confluence Administrator\r\n # Go to *Admin → General Configuration → Custom HTML*\r\n # Scroll to *\"Body end\"* section\r\n # Add the following code and click {*}Save{*}:\r\n{code:java}\r\n<script>\r\n(function patchD3WatchTransition() {\r\n    // Re-add watchTransition after Assets plugin may have corrupted it\r\n    function patch() {\r\n        if (typeof d3 !== 'undefined' && d3.selection && !d3.selection.prototype.watchTransition) {\r\n            d3.selection.prototype.watchTransition = function(renderWatch) {\r\n                var args = [this].concat([].slice.call(arguments, 1));\r\n                return renderWatch.transition.apply(renderWatch, args);\r\n            };\r\n        }\r\n    }\r\n    // Patch immediately and again after WRM finishes loading all resources\r\n    patch();\r\n    if (typeof AJS !== 'undefined') {\r\n        AJS.toInit(function() { patch(); setTimeout(patch, 500); setTimeout(patch, 2000); });\r\n    }\r\n})();\r\n</script>{code}\r\n# Clear browser cache and reload the Analytics page as a non-admin user\r\n# If page still shows blank on first load, refresh once — the patch timing may need one cycle","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4o27b:","customfield_14734":"1|i4o2dj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4mvv0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4o2db:","customfield_12830":null,"summary":"Non-admin users see blank Analytics page in Confluence DC when Assets - Confluence Macro is installed","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not 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Summary:\r\n\r\nConfluence is currently using a version of Apache Log4J Less than 2.25.4. As a result, many automated security scanners are triggering for {{CVE-2026-34477, CVE-2026-34478, CVE-2026-34479, CVE-2026-34480, CVE-2026-34481}}\r\nh4. Suggestion\r\nPlease update the version of Apache Log4J used by Confluence to version [2.25.4 or newer|https://logging.apache.org/log4j/2.x/release-notes.html]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ofh3:","customfield_10651":null,"customfield_14734":"1|i4ofnb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4n94k:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4ofn3:","customfield_10653":null,"summary":"upgrade Apache Log4j Core to 2.25.4","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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Issue Summary\r\nMemory Leak in jsoup threadMemo causes unreleased heap in NotificationSender thread, where repeated delivery failure resulting in OutOfMemoryError\r\n\r\nConfluence bundles 3rd-party library *jsoup* where the bundled versions are impacted by a memory leak issue reported in [https://github.com/jhy/jsoup/issues/2411].\r\nThis causes the {{*NotificationSender*}} threads to hold objects in the {{ThreadLocal}} without releasing it in repeated mail deliver failure, which can result in OutOfMemoryError.\r\n\r\n\r\n\r\nh3. Steps to Reproduce\r\n # Create a huge page, with many historical versions of attachments, enough to hit the body size limit of the mail server.\r\n #* this is to amplify the speed to trigger the OOME\r\n # Create 4-5 users in Confluence, providing a valid mail address\r\n # Login as each one of the user created, *watch* the page created above so they'd receive email notification when the page has been updated\r\n # Login as a Confluence administrator and browse to *General Configuration* > {*}Mail server{*}.\r\n #* *Add* a new SMTP Mail Server\r\n #* Validate that you can *send a test mail* to each of the users mails created earlier, and the mail is received in their inbox. \r\n # Now, shutdown the mail server so the mails can't be delivered and they are moved to the Mail ErrorQueue where Confluence kept re-attempting to send it\r\n\r\n{panel:bgColor=#f3ffff}\r\n(i) The steps above focuses on replication the issue. Any other combination of \"large message body\" and/or \"large number of watchers\" can still result in OutOfMemoryError since *jsoup* doesn't clear the cache as expected during deliver failure.\r\n{panel}\r\n\r\n\r\nh3. Expected Results\r\nThe {{*NotificationSender*}} threads should not keep any caches that are no longer required, freeing up the heap on garbage collection.\r\n\r\n\r\nh3. Actual Results\r\nThe heap usage for {{*NotificationSender*}} threads is found to increase over time, not releasing the caches held by *jsoup*. This can result in OutOfMemoryError when Confluence runs out of available heap.\r\nWhen analyzing a Heap Dump, the {{*NotificationSender*}} threads can be seen with the symptoms below:\r\n* Majority of the heap retained in the {{*ThreadLocal*}} table\r\n* When expanding the {{ThreadLocal}} table, large amount of {{*org.jsoup.nodes.Element*}} can be found\r\n** (i) despite each {{org.jsoup.nodes.Element}} may not be large, but the large amount of them will continue to accumulate, eventually resulting in OOME\r\n\r\n !Heap Dump.png|thumbnail! \r\n\r\n\r\nh3. Extra Information\r\nCustomer found to have large number of below error in the {{atlassian-confluence-outgoing-mail.log}} is prone to OutOfMemoryError.\r\n{noformat}\r\n552 5.3.4 Error: message file too big\r\n{noformat}\r\n\r\nWhile CONFSERVER-87537 described a similar issue, but it has a different root cause, both can cause OutOfMemoryError.\r\nThis means having undeliverable/oversized notification mail can further amplify the speed of Confluence hitting OutOfMemoryError.\r\n\r\n(i) The fixed version of *jsoup* is {{*1.22.1*}}\r\n\r\nh3. Workaround\r\n* If {{_message file too big_}} errors are found in the logs, *raise the SMTP message-size limit* above the rendered notification size to prevent cumulation of unecessary retries\r\n* *Clear the outgoing error queue* (Admin → General Configuration → Mail Queue → Error Queue → \"Delete error queue\") so stuck messages stop being retried.\r\n\r\nOR\r\n* Restart Confluence (in order to free up the heaps held/un-released by {{*NotificationSender*}} threads).","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q0rz:","customfield_14734":"1|i4q0y7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ouf0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q0xz:","customfield_12830":null,"summary":"Memory Leak in jsoup threadMemo causes unreleased heap in 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Issue Summary\r\n\r\nThe textual description needs to be included for the SVG image icons.\r\nh3. Steps to Reproduce\r\n # Open the \"Confluence DC\" home page.\r\n # Navigate to the \"Calendars\" option in the side navigation of your space.\r\n # Navigate to the \"list\" option in the calendar and activate it.\r\n # Observe the \"event-item\" list will appear.\r\n # Using a screen reader navigate to the mentioned image.\r\n # Listen that the screen reader announces no textual description.\r\n\r\nh3. Screenshot\r\n\r\n!Screenshot 2024-06-11 at 10.50.16 AM.png|width=634,height=295!\r\nh3. Actual Results\r\n\r\nThe textual description is not provided for the mentioned SVG image icons. In the absence of an appropriately marked-up text alternative for the SVG image.\r\n\r\nAs a result, screen reader users cannot access the information conveyed by the image.\r\nh3. Expected Results\r\n\r\nTextual descriptions of informative SVG images should be read out by the screen reader.\r\n\r\nTo make the SVG image accessible, apply the following changes:\r\n * Add a short description of the image by using the <title> element. If required a detailed description of the image can be added by using the <desc> element.\r\n\r\n * Define the <title>and <desc> within the <svg> tag as the first child elements.\r\n\r\n * Specify “aria-labelledby\" and \"aria-describedby\" attributes on the <svg> element and reference it via the \"id\" attributes of the <title> and <desc> elements respectively.\r\n\r\n*Code Example:*\r\n{code:java}\r\n<svg aria-labelledby=\"one\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" xmlns=\"http://www.w3.org/2000/svg\" role=\"presentation\">\r\n    <title id=\"one\">Event</title>\r\n    (...)\r\n</svg>{code}\r\nh3. Workaround\r\n\r\nRequired, if there is no workaround please state.\r\nh3. Environment\r\n\r\nMacBook Pro (16-inch, 2021)\r\nmacOs Monterey Version 12.3.1\r\nChrome - Version 101.0.4606.81 (Official Build) (64-bit)\r\nFirefox- Version 93.0 (32-bit)\r\nSafari- Version 15.3 (17612.4.9.1.5)\r\nJAWS- Version 2022\r\nNVDA- Version 2020.3\r\nVoiceover - Version Latest","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i43b27:","customfield_14734":"1|i43b8f:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4253g:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i43b87:","customfield_12830":null,"summary":"AXSR-285 | Calendar: No equivalent text for the SVG image","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not 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silently truncates values exceeding the character limit, corrupting plugin data on save in Confluence Data Center.\r\n\r\nh3. Issue Summary\r\n\r\nThe com.atlassian.confluence.core.ContentPropertyManager#setStringProperty API silently truncates string values that exceed the character limit before persisting them to the os_propertyentry.text_val column. No exception is thrown and nothing is logged. The method returns normally, giving the caller a false indication of success. When the value is read back, the data is corrupt (XML or JSON ending mid-token), causing data loss for any app that stores large content property values.\r\n\r\nThe documented limit in the Javadoc is 10,000 characters. However, at least one customer confirmed that values over 100,000 characters were successfully stored in older versions (confirmed working on Confluence 9.2.13), and database records show entries with text_val lengths exceeding 800,000 characters, suggesting the limit was either higher or absent in earlier versions.\r\n\r\nA second customer reported the same issue after upgrading to Confluence 9.5.4. The Scaffolding app is specifically affected because its \"Copy with Scaffolding XML\" feature stores serialized form metadata that can grow large, particularly for List or Repeating Data forms with many records (~150 records exceeds the 100,000 character threshold).\r\n\r\nh3. Steps to Reproduce\r\n\r\nRun Confluence Data Center version 9.5.4 or 10.x.\r\nCreate a page with a Scaffolding form whose serialized metadata XML exceeds 100,000 characters (for example, a List or Repeating Data form with approximately 150 records, or use the \"Copy with Scaffolding XML\" feature on a page that previously stored values above the limit).\r\nSave the page. The save reports success with no error.\r\nReload the page or restore the version. The form data is empty or corrupt. The log shows an EOF error while deserializing the metadata property, with xmlLength=100000.\r\nView an older version of the page that was under the limit. It renders correctly, confirming the issue is at write time, not read time.\r\n\r\nh3. Expected Results\r\n\r\nOne of the following should occur instead of silent truncation:\r\n\r\nThe full value should be persisted, either by raising or removing the cap, or by transparently splitting large values across multiple entries.\r\nAn explicit exception should be thrown (and logged at WARN or ERROR level) so the caller can detect the failure and avoid writing corrupt data.\r\n\r\nh3. Actual Results\r\n\r\nsetStringProperty truncates the value at the character limit, persists the truncated value, returns normally, and logs nothing. The data is silently corrupted and the failure only surfaces later as a deserialization error on read.\r\n\r\nh3. Workaround\r\n\r\nThe app developer (Scaffolding) is investigating chunking the metadata across multiple content property entries, with each chunk staying under the character limit. The appropriate chunk size is unclear because the effective limit appears to differ between Confluence versions (10,000 characters per Javadoc, 100,000 characters observed in Confluence 10.x, and values over 800,000 characters found in pre-upgrade database records).\r\n\r\nCurrently there is no known workaround for end users. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q0dr:","customfield_14734":"1|i4q0jz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ou0s:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q0jr:","customfield_12830":null,"summary":"ContentPropertyManager.setStringProperty silently truncates values exceeding the character limit in Confluence Data Center.","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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Issue Summary\r\n\r\nWhen a user uses the “tab” key to navigate the Confluence pages in Confluence version 10.2.17+, there are few items which are in focus, but there is outline box on them, which makes it very difficult for the user know what is in focus.\r\nh3. Steps to Reproduce\r\n # Install Confluence version 10.2.17 or 10.2.18\r\n # Create a Site -> Space -> Page.\r\n # In the view mode navigate screen using tab key ( keyboard).\r\n # Observe that some of the items are highlight with a box and some are not.\r\n # Please ref. to the screenshots below.\r\n\r\nThe behaviour is reproducible in the latest 10.2.x releases but absent in earlier versions and the 9.2.x LTS branch.\r\n \r\n||Confluence Version||Focus Outline Status||\r\n|*9.2.15*|Present / Visible|\r\n|*9.2.21*|Present / Visible|\r\n|*9.2.25 (Latest LTS)*|Present / Visible|\r\n|*10.2.6*|Present / Visible|\r\n|*10.2.14*|Present / Visible|\r\n|*10.2.15*|Present / Visible|\r\n|*10.2.17*|*Missing / Invisible*|\r\n|*10.2.18 (Latest LTS)*|*Missing / Invisible*|\r\n\r\n \r\n*Key Finding:* The regression was introduced between 10.2.15 and 10.2.17. This suggests the cause is likely tied to changes incorporated in the *10.2.17* release\r\nh3. Expected Results\r\n\r\nAll items are high lighted as in the previous versions.\r\nh3. Actual Results\r\n\r\nPlease prefer to the screenshots below. There are no errors reported in the logs or the browser.\r\n\r\n!Outline missing from 10.2.18.png|width=1273,height=550!\r\n!Outline on 9.2.15 page.png|width=693,height=536!\r\nh3. Workaround\r\n\r\n\r\nCurrently there is no known workaround for this behaviour. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r5ef:","customfield_14734":"1|i4r5kn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pz0k:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r5kf:","customfield_12830":null,"summary":"Keyboard focus indicators are missing for some controls on page view in Confluence 10.2.17+","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not 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product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-104465/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-16T03:45:38.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r667:","updated":"2026-09-18T00:29:26.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nWhen Confluence is [configured to use OpenSearch as search engine|https://confluence.atlassian.com/doc/configuring-opensearch-for-confluence-1387594125.html] instead of using the local Lucene, the final serialised OpenSearch document size to be sent to OpenSearch ({{*/_bulk*}} endpoint) may exceed the {{http.max_content_length}} limit.\r\nResulting in OpenSearch rejecting with {{*413 Request Entity Too Large*}}.\r\n\r\nh3. Steps to Reproduce\r\nEnvironment: this is tested in Confluence 10.2.14, but should impact any Confluence versions that support OpenSearch released before the creation of this ticket.\r\n\r\n# Configure Confluence to use OpenSearch as search engine\r\n# Enable the logging package below as *DEBUG* level:\r\n#* {{com.atlassian.confluence.plugins.opensearch.bulk}}\r\n# Upload an attachment large enough to produce final serialised OpenSearch document to be *above 100MB*\r\n#* this is because {{http.max_content_length}} often default to {{100mb}} (with some services such as AWS may have [different limit depending on instance type|https://docs.aws.amazon.com/opensearch-service/latest/developerguide/limits.html#network-limits])\r\n\r\n\r\nh3. Expected Results\r\nAs OpenSearch is an external service where the {{http.max_content_length}} can be vastly different depending on the hosting environment, Confluence should allow admins to configure the maximum payload to be sent to OpenSearch.\r\n\r\n\r\nh3. Actual Results\r\nConfluence admin is not able to precisely control the limit of payload size to be sent to OpenSearch. When an Index Document goes beyond the OpenSearch limit, the logs below will be observed:\r\n{code:title=atlassian-confluence-index.log}\r\n2026-09-10 01:14:03,488 WARN [Indexer: 1] [confluence.internal.index.DefaultBatchIndexer] tryIndex Error getting document from searchable\r\norg.opensearch.client.transport.httpclient5.ResponseException: method [POST], host [https://<OpenSearch_URL>], URI [/_bulk], status line [HTTP/1.1 413 Request Entity Too Large]\r\n{code}\r\n{code:title=atlassian-confluence.log}\r\n2026-09-10 01:14:03,174 INFO [Indexer: 1] [plugins.opensearch.bulk.MaxRamBulkOperationBuffer] flush Flushing bulk operation (max RAM reached), size (MB): 198.939\r\n2026-09-10 01:14:03,488 WARN [Indexer: 1] [plugins.opensearch.spring.OpenSearchRetryRegistryConfig] lambda$onEntryAdded$4 Operation bulk, 0 attempts, ignored error\r\norg.opensearch.client.transport.httpclient5.ResponseException: method [POST], host [https://<OpenSearch_URL>], URI [/_bulk], status line [HTTP/1.1 413 Request Entity Too Large]\r\n\tat org.opensearch.client.transport.httpclient5.ApacheHttpClient5Transport.extractAndWrapCause(ApacheHttpClient5Transport.java:1147)\r\n\tat org.opensearch.client.transport.httpclient5.ApacheHttpClient5Transport.performRequest(ApacheHttpClient5Transport.java:160)\r\n...\r\nCaused by: org.opensearch.client.transport.httpclient5.ResponseException: method [POST], host [https://<OpenSearch_URL>], URI [/_bulk], status line [HTTP/1.1 413 Request Entity Too Large]\r\n\tat org.opensearch.client.transport.httpclient5.ApacheHttpClient5Transport.convertResponse(ApacheHttpClient5Transport.java:322)\r\n\tat org.opensearch.client.transport.httpclient5.ApacheHttpClient5Transport.access$400(ApacheHttpClient5Transport.java:107)\r\n\tat org.opensearch.client.transport.httpclient5.ApacheHttpClient5Transport$1.completed(ApacheHttpClient5Transport.java:231)\r\n...\r\n{code}\r\n\r\n\r\nh3. Extra Information\r\n* Index Rebuild and Large Attachment is used as a sample logs above, but this behavior is not limited to these conbination, but also include other content types as well as incremental indexing.\r\n* The original attachment size, the extracted text size, and the final serialised OpenSearch document size are distinctively different.\r\n** The {{atlassian.indexing.attachment.maxsize}} can be used to limit the size where Confluence would extract for the attachments, but this bug is related to the *final serialised OpenSearch document size* instead\r\n** Read more about [How attachments are indexed|https://confluence.atlassian.com/doc/configuring-attachment-size-150040.html#ConfiguringAttachmentSize-Howattachmentsareindexed]\r\n\r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r613:","customfield_14734":"1|i4r67b:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pzn8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r673:","customfield_12830":null,"summary":"OpenSearch bulk indexing payload can exceed the configured http.max_content_length limit","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161836","self":"https://jira.atlassian.com/rest/api/latest/issue/2161836","key":"CONFSERVER-104463","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["internal-kickoff"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/118490","id":"118490","name":"10.2.17","archived":false,"released":true,"releaseDate":"2026-09-06"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12074","description":"A fix for this issue is required, and will be prioritised in the near future. 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Issue Summary\r\n\r\nWhen editing a page in Confluence 10.2.17, the format change(change to Heading 1 ~ Heading 6, Bold, Italic..) is disabled in UI, after clicking 'Preformatted' from tool bar.\r\nThis problem does not happen in 9.2.x. \r\nNot sure if this problem is related to [CONFSERVER-104454.|https://jira.atlassian.com/browse/CONFSERVER-104454]\r\nh3. Steps to Reproduce\r\n # Creating a page\r\n # Input a word of 'test' into the page\r\n # Selecting above word , and click 'Preformatted' from tool bar\r\n\r\nh3. Expected Results\r\n\r\nThe word can be changed to other format (e.g. Heading 1 ~ Heading 6, Bold...)\r\nh3. Actual Results\r\n\r\nThe word cannot be changed to other format because the controls are disabled\r\nh3. Workaround\r\n\r\nThis problem seems only blocking mouse, [keyboard shortcut|https://support.atlassian.com/confluence-cloud/docs/keyboard-shortcuts-markdown-and-autocomplete/] seems working well.\r\nFor example, if you want to set heading 1 for the word, you may use the shortcut of \"Ctrl + 1\" (or \"Cmd +1\").","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r4pb:","customfield_14734":"1|i4r4vj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pybg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r4vb:","customfield_12830":null,"summary":"Formatting controls become disabled after applying Preformatted text in the editor","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not 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we recommend upgrading to the latest fixed Confluence version, we have created a workaround for customers who are unable to immediately upgrade. Please see the below *Workaround* section\r\n\r\nAs part of this incident, we have observed that some third-party plugins may have compatibility issues with Confluence 10.2.16 and 10.2.17 (this fix version). Customers who rely on the below plugins should upgrade to Confluence 10.2.18, or use the workarounds detailed in the workarounds section until able to do so.\r\n\r\nImpacted by -[CONFSERVER-104457: Search V2 public API uses unexported package com.atlassian.confluence.search.v2.aggregator, breaking third-party apps|https://jira.atlassian.com/browse/CONFSERVER-104457]- (Fixed)\r\n * [Mosaic: Content Formatting Macros, Tabs LaTeX HTML Templates|http://marketplace.atlassian.com/apps/247/mosaic-content-formatting-macros-tabs-latex-html-templates?tab=overview]{panel}\r\nh3. Issue Summary\r\n\r\nThe TinyMCE editor bundled in Confluence DC 10.2.X stops functioning after Sep 6, 2026 because it seems the embedded T8LK license key expired on Aug 6, 2026 and the 30-day grace period has ended. Users cannot create or edit any content.\r\nh3. Steps to Reproduce\r\n # Install Confluence Data Center 10.2.16\r\n # Open any page → click Edit\r\n # Insert a *Table macro* into the page and observe the error\r\n # Open browser DevTools ({{{}F12{}}}) → *Console* tab, below error is observed:\r\n{code:java}\r\ncommerciallicensekeymanager.js:2 The editor is disabled because the license key has expired and is no longer valid. Read more: https://www.tiny.cloud/docs/tinymce/latest/license-key/\r\n(anonymous)@commerciallicensekeymanager.js:2\r\n{code}\r\n\r\nh3. Expected Results\r\n\r\nThe Confluence editor loads normally and works normally.\r\nh3. Actual Results\r\n\r\nDespite no error being show, various editor functions may not be available.\r\nh3. Workaround\r\n\r\nWe have prepared a workaround for customers who are unable to immediately upgrade. To install them:\r\n # (!) *Shut down Confluence* completely before proceeding.\r\n # *Delete the below file* corresponding to your respective Confluence version listed:\r\n||Confluence version||Filename to be deleted||\r\n||10.2.10|{{{}<confluence-install>/confluence/WEB-INF/atlassian-bundled-plugins{}}}/com.atlassian.confluence.plugins.confluence-editor-plugin-20.2.20.jar|\r\n||10.2.11|{{{}<confluence-install>/confluence/WEB-INF/atlassian-bundled-plugins{}}}/com.atlassian.confluence.plugins.confluence-editor-plugin-20.2.23.jar|\r\n||10.2.13|{{{}<confluence-install>/confluence/WEB-INF/atlassian-bundled-plugins{}}}/com.atlassian.confluence.plugins.confluence-editor-plugin-20.2.23.jar|\r\n||10.2.14|{{{}<confluence-install>/confluence/WEB-INF/atlassian-bundled-plugins{}}}/com.atlassian.confluence.plugins.confluence-editor-plugin-20.2.38.jar|\r\n||10.2.15|{{{}<confluence-install>/confluence/WEB-INF/atlassian-bundled-plugins{}}}/com.atlassian.confluence.plugins.confluence-editor-plugin-20.2.39.jar|\r\n||10.2.16|{{{}<confluence-install>/confluence/WEB-INF/atlassian-bundled-plugins{}}}/com.atlassian.confluence.plugins.confluence-editor-plugin-20.2.42.jar|\r\n # Download the patched JAR* from the links below for your respective Confluence version into {{{}<confluence-install>/confluence/WEB-INF/atlassian-bundled-plugins/{}}}:\r\n(!) *Do not download or execute packages except from official Atlassian sources. Always check the source before downloading, and validate the download with the attached hashes*\r\n||Confluence version||Filename to be downloaded||SHA-1||\r\n||10.2.10|[https://packages.atlassian.com/maven-closedsource-local/com/atlassian/confluence/plugins/confluence-editor-plugin/20.2.20.2/confluence-editor-plugin-20.2.20.2.jar]|197664102fe421331d797064b8e79c8c5d89d856|\r\n||10.2.11|[https://packages.atlassian.com/maven-closedsource-local/com/atlassian/confluence/plugins/confluence-editor-plugin/20.2.23.2/confluence-editor-plugin-20.2.23.2.jar]|b291c5897eb07034fb606f25e39186de587b17bb|\r\n||10.2.13|[https://packages.atlassian.com/maven-closedsource-local/com/atlassian/confluence/plugins/confluence-editor-plugin/20.2.23.2/confluence-editor-plugin-20.2.23.2.jar]|b291c5897eb07034fb606f25e39186de587b17bb|\r\n||10.2.14|[https://packages.atlassian.com/maven-closedsource-local/com/atlassian/confluence/plugins/confluence-editor-plugin/20.2.38.2/confluence-editor-plugin-20.2.38.2.jar]|bfd1385a60cbdfe30f68db9f31223b76d9d41715|\r\n||10.2.15|[https://packages.atlassian.com/maven-closedsource-local/com/atlassian/confluence/plugins/confluence-editor-plugin/20.2.39.2/confluence-editor-plugin-20.2.39.2.jar]|7bc31db57d966a5d4843555cc42ef3dfb631faf2|\r\n||10.2.16|[https://packages.atlassian.com/maven-closedsource-local/com/atlassian/confluence/plugins/confluence-editor-plugin/20.2.42.2/confluence-editor-plugin-20.2.42.2.jar]|ac10ceb2bc6341a2dff0913c238c0f38f261f81b|\r\n # Rename the file from confluence-editor-plugin-20.2.x.2.jar to com.atlassian.confluence.plugins.confluence-editor-plugin-20.2.x.2.jar\r\n # Fix the file system permissions of the save file. It must match the permissions of the other existing files in this directory.\r\n # *[Clear the Plugin Cache|https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html]* - Delete the contents of the following directories:\r\n ** <confluence-home>/plugins-cache/\r\n ** <confluence-home>/plugins-osgi-cache/\r\n ** <confluence-home>/bundled-plugins/\r\n ** <confluence-home>/plugins-temp/\r\n ** <confluence-install>/work\r\n # *Start Confluence.*\r\n\r\n(!) *We have seen reports that clearing the browser cache AND/OR CDN caches (if used) may be required in some cases, and we would recommend taking this step where possible.*","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r127:","customfield_14734":"1|i4r18f:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4puoc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r187:","customfield_12830":null,"summary":"Confluence editor broken — bundled TinyMCE license key (T8LK) expired on 2026-08-06","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14235","value":"Done","id":"14235","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"603488","self":"https://jira.atlassian.com/rest/api/latest/issue/603488","key":"JRASERVER-61166","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/5","id":"5","description":"All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-09-17T13:06:52.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-61166/watchers","watchCount":53,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2016-05-25T10:11:13.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12831","value":"25%","id":"12831","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hy7cwn:","updated":"2026-09-17T13:06:52.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\n\r\nJIRA Datacenter is unresponsive during deletion custom fields context.\r\n\r\n{{ManageConfigurationScheme}} flushes cache data: *fields context*, *config scheme issue type* and *custom fields* across all cluster nodes for each modification. When we reload cache we load ALL RECORDS from {{fieldconfigschemeissuetype}} table. Then this data need to be loaded back into cache at each node, which is causing performance degradation. \r\nMost data structure operation are cluster wide, so executing them from the dark node unfortunatly will have same effect and will not help.\r\nh3. Environment\r\n * JIRA DC\r\n * High load\r\n * Large number of\r\n ** Custom-Fields: 2000+\r\n ** Number of elements in {{fieldconfigschemeissuetype}}: 10000+\r\n\r\nh3. Steps to Reproduce\r\n # Configure Custom-Field, for example by changing/deleting context.\r\n\r\nh3. Expected Results\r\n\r\nJIRA cluster peformance doesn't degrade significantly,\r\nh3. Actual Results\r\n\r\nJIRA Datacenter is unresponsive.\r\nh3. Notes\r\n * Problem can be partially mitigated by improving cache loading for _fieldLayoutCache_, see workaround - JRASERVER-66013\r\n\r\nh3. Workaround\r\n\r\nExecute operation during low activity.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy7fin:","customfield_14734":"1|hy7cxj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hy8ofj:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hy7cxb:","customfield_12830":null,"customfield_10401":null,"summary":"Performance of JIRA Datacenter degrades significantly after customfields configuration task","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"387912","self":"https://jira.atlassian.com/rest/api/latest/issue/387912","key":"JRASERVER-41363","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":6.04,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-cloud","affects-server","whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":8.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/56105","id":"56105","name":"7.0.0-OD-06","archived":true,"released":false},{"self":"https://jira.atlassian.com/rest/api/2/version/55603","id":"55603","name":"6.4.11","archived":false,"released":true,"releaseDate":"0015-08-25"},{"self":"https://jira.atlassian.com/rest/api/2/version/38209","id":"38209","name":"7.0.0","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/95099","id":"95099","description":"","name":"8.13.8","archived":false,"released":true,"releaseDate":"2021-06-15"}],"customfield_20934":null,"issuelinks":[{"id":"324982","self":"https://jira.atlassian.com/rest/api/2/issueLink/324982","outwardIssue":{"id":"769588","key":"JRACLOUD-41363","self":"https://jira.atlassian.com/rest/api/2/issue/769588","fields":{"summary":"Required Affect Version is not Selectable when Moving an Issue with a Subtask","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43412","id":"43412","name":"Issue - Actions"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jrahmadiputra","name":"jrahmadiputra","key":"jrahmadiputra","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jrahmadiputra&avatarId=3655295","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jrahmadiputra&avatarId=3655295","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jrahmadiputra&avatarId=3655295","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jrahmadiputra&avatarId=3655295"},"displayName":"Julian","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jrahmadiputra","name":"jrahmadiputra","key":"jrahmadiputra","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jrahmadiputra&avatarId=3655295","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jrahmadiputra&avatarId=3655295","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jrahmadiputra&avatarId=3655295","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jrahmadiputra&avatarId=3655295"},"displayName":"Julian","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-41363/votes","votes":29,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-41363/watchers","watchCount":33,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2014-12-26T16:03:25.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12830","value":"10%","id":"12830","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxlk6v:","updated":"2026-09-17T10:34:52.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-41363].\r\n{panel}\r\n*Steps to Reproduce*:\r\n # Create a Dummy Project.\r\n # Create a new Field Configuration where Affected Version is set to *Required*.\r\n # Create a new Field Configuration Scheme and set *New Feature* to the newly created field configuration.\r\n # Assign the Field Configuration Scheme to the Dummy Project.\r\n # Create an Issue as with Bug Issue Type which have a Subtask.\r\n # Create a version in the project.\r\n # Click on _More > Move_\r\n # Select the same project and choose the issue type to *New Feature*.\r\n # Click Next.\r\n\r\n*Expected Results*:\r\n In the Update Fields, the Affected Version will have a selectable versions.\r\n\r\n*Actuals Results*:\r\n The Field is not coming out making selecting version is not possible.\r\n\r\n \r\nh3. Workaround\r\n\r\nSet the version field already in the source issue, then move to the target issue.\r\n\r\nIf moving to a separate project, the version will need to be created first before assigning the version and attempting to move the issue.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxluqf:","customfield_14734":"1|hxlk7j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hxosmv:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxlk7b:","customfield_12830":null,"customfield_10401":null,"summary":"Required Affect Version is not Selectable when Moving an Issue with a Subtask","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161286","self":"https://jira.atlassian.com/rest/api/latest/issue/2161286","key":"JRASERVER-79517","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117901","id":"117901","name":"11.3.12","archived":false,"released":false,"releaseDate":"2026-10-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117597","id":"117597","name":"10.3.26","archived":false,"released":false,"releaseDate":"2026-10-06"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Search API"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":11.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9db1b41af084","name":"9db1b41af084","key":"JIRAUSER10097481","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10097481&avatarId=11264038","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10097481&avatarId=11264038","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10097481&avatarId=11264038","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10097481&avatarId=11264038"},"displayName":"Nikit Kohli","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9db1b41af084","name":"9db1b41af084","key":"JIRAUSER10097481","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10097481&avatarId=11264038","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10097481&avatarId=11264038","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10097481&avatarId=11264038","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10097481&avatarId=11264038"},"displayName":"Nikit Kohli","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79517/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79517/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-08T08:01:11.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r24f:","updated":"2026-09-17T09:49:01.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen creating a remote issue link from Jira Cloud to a linked Jira DC instance (via Application Tunnel), the remote issue picker dropdown returns empty results. The picker passes the current Cloud project key as a context filter to the DC instance's {{/rest/remoteJiraIssueLink/1/remoteJira/picker}} endpoint. If the Cloud project key does not exist on DC, the search returns no results, and the dropdown appears empty.\r\n\r\nTyping the full issue key (e.g., {{{}PROJ-123) and submitting works only affects the autocomplete/search dropdown{}}}.\r\nh3. Steps to Reproduce\r\n # Set up an Application Link between Jira Cloud and Jira DC using Application Tunnel\r\n # On Jira DC, open an issue in a project (e.g., project key {{{}TEST{}}})\r\n # Click *Link* → select the linked DC instance as the remote server\r\n # Start typing in the issue search field to search for DC issues\r\n # Observe: the dropdown shows no results\r\n\r\nh3. Expected Results\r\n\r\nThe remote issue picker dropdown should return matching issues from the DC instance regardless of whether the current Cloud project key exists on DC. The Cloud project key should not be sent as a mandatory filter to the DC picker endpoint.\r\nh3. Actual Results\r\n * The Jira DC picker forwards its currentJQL (for example, project = SC) to the\r\nlinked Cloud instance. The Cloud search applies it as a mandatory filter, so an\r\nexisting Cloud issue is excluded because it is not in Cloud project SC.\r\n * Since project {{TETS}} does not exist on Cloud, the query returns empty results\r\n * The dropdown shows nothing\r\n * Typing the full issue key and submitting works correctly\r\n\r\nh3. Workaround\r\n # Go to *Issues* from the top navigation bar\r\n # Click *Current search*\r\n # *Deselect any project* that is currently selected/checked in the filters\r\n # Try the remote issue link search again. The dropdown will now populate correctly","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r1zb:","customfield_14734":"1|i4r25j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pvlg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r25b:","customfield_12830":null,"customfield_10401":null,"summary":"Remote issue link picker returns empty results when the current Cloud project key doesn't exist on the linked DC instance","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1019733","self":"https://jira.atlassian.com/rest/api/latest/issue/1019733","key":"JRASERVER-67823","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15830","value":"Severity 1 - Critical","id":"15830","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.05,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["l1l2","pse-request","triaged","whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":24.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/72676","id":"72676","description":"","name":"7.5.0","archived":false,"released":true,"releaseDate":"2017-09-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/79690","id":"79690","description":"","name":"7.6.6","archived":false,"released":true,"releaseDate":"2018-05-29"},{"self":"https://jira.atlassian.com/rest/api/2/version/79717","id":"79717","description":"","name":"7.6.7","archived":false,"released":true,"releaseDate":"2018-07-12"},{"self":"https://jira.atlassian.com/rest/api/2/version/81101","id":"81101","description":"","name":"7.11.2","archived":false,"released":true,"releaseDate":"2018-08-08"}],"customfield_20934":null,"issuelinks":[{"id":"373213","self":"https://jira.atlassian.com/rest/api/2/issueLink/373213","outwardIssue":{"id":"826552","key":"JSDSERVER-5299","self":"https://jira.atlassian.com/rest/api/2/issue/826552","fields":{"summary":"SLA 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the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-67823/watchers","watchCount":24,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2018-08-21T00:33:14.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12830","value":"10%","id":"12830","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hzjwuf:","updated":"2026-09-17T08:02:13.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\nh3. Summary\r\nJira can become unresponsive when too many concurrent \"Create Issue\" requests happen. \r\nWhile the problem is similar to JRASERVER-30528, it has some specific conditions:\r\n * The threads create new Issue and each would create a transaction as part of {{updateValues}} (and request a connection from the pool), not all would get a connection and some would be waiting.\r\n ** We will call those that acquired a connection threads 'A' to 'H'. Threads 'I' and 'J' would be waiting.\r\n * At some point one thread would cause the sequence generator to require new block of sequences\r\n * The sequence generator would request a new connection from the pool. Assume this is Thread 'A'.\r\n * Thread 'A' would then require a sequence number calling {{SequenceUtil.SequenceBank.getNextSeqId()}} and need to get a new block of ids would then request a connection from the DB pool to do so\r\n ** It needs a new connection to do this so it is not in the transaction of the calling thread\r\n * Thread 'A' is waiting for the connection from the DB pool. DB pool is full.\r\n * The remaining threads would block at {{SequenceUtil.SequenceBank.getNextSeqId()}}, which is a synchronised method\r\n * Threads 'B' to 'H\" are all now waiting on the synchronization lock of {{SequenceUtil.SequenceBank.getNextSeqId()}} which is held by thread 'A' and so will never release a connection for thread 'A' to use.\r\n * Jira becomes unresponsive\r\n ** Afterwards, the threads are in state similar to deadlocks while waiting for connection pool. After a DB pool timeout expires, connections will timeout, opening up new connections to eventually then complete the requests. During this period of time, Jira would be unresponsive.\r\n\r\nh3. Steps to Reproduce\r\n * Create many *global* fields with default values\r\n**  Example from local testing: created 50 select fields with default values configured.\r\n * Initiate a constant stream of concurrent requests creating issues in Jira,  a number of concurrent requests needs to be larger than the maximum DB pool size in {{dbconfig.xml}}.\r\n\r\n\r\nh3. Expected Results\r\nJira creates all issues successfully\r\n\r\nh3. Actual Results\r\nJira becomes unresponsive; and in large production instances, may require a restart. Depending on the scenario, Jira may also recover after a period of time.\r\n\r\nh3. Diagnosis\r\n * Threads blocked at *getNextSeqId*\r\n{noformat}\r\n\"http-nio-8080-exec-61\" #221 daemon prio=5 os_prio=31 tid=0x00007ff18bdf7800 nid=0x1f803 waiting for monitor entry [0x000070001654e000]\r\n   java.lang.Thread.State: BLOCKED (on object monitor)\r\n        at org.ofbiz.core.entity.SequenceUtil$SequenceBank.getNextSeqId(SequenceUtil.java:141)\r\n        - waiting to lock <0x00000007af46e2c0> (a org.ofbiz.core.entity.SequenceUtil$SequenceBank)\r\n        at org.ofbiz.core.entity.SequenceUtil.getNextSeqId(SequenceUtil.java:97)\r\n        at org.ofbiz.core.entity.GenericDelegator.getNextSeqId(GenericDelegator.java:2474)\r\n        at org.ofbiz.core.entity.DelegatorInterface.getNextSeqId(DelegatorInterface.java:266)\r\n        at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:291)\r\n        at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.createValue(WrappingOfBizDelegator.java:172)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValuesInt(OfBizCustomFieldValuePersister.java:129)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.updateValues(OfBizCustomFieldValuePersister.java:154)\r\n        at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.updateValues(EagerLoadingOfBizCustomFieldPersister.java:54)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValues(OfBizCustomFieldValuePersister.java:109)\r\n        at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.createValues(EagerLoadingOfBizCustomFieldPersister.java:42)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValues(OfBizCustomFieldValuePersister.java:102)\r\n        at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.createValues(EagerLoadingOfBizCustomFieldPersister.java:36)\r\n        at com.atlassian.jira.issue.customfields.impl.AbstractSingleFieldType.createValue(AbstractSingleFieldType.java:143)\r\n        at com.atlassian.jira.issue.fields.ImmutableCustomField.createValue(ImmutableCustomField.java:693)\r\n        at com.atlassian.jira.workflow.function.issue.IssueCreateFunction.execute(IssueCreateFunction.java:81)\r\n        at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014)\r\n        at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407)\r\n        at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606)\r\n        at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:742)\r\n        at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580)\r\n        at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494)\r\n        at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:192)\r\n        at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238)\r\n        at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207)\r\n        at sun.reflect.GeneratedMethodAccessor840.invoke(Unknown Source)\r\n        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n        at java.lang.reflect.Method.invoke(Method.java:498)\r\n        at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)\r\n        at com.sun.proxy.$Proxy319.create(Unknown Source)\r\n\t\t...\r\n\t\t...\r\n        at com.atlassian.jira.rest.v2.issue.CreateIssueResource.createIssue(CreateIssueResource.java:166)\r\n        at com.atlassian.jira.rest.v2.issue.CreateIssueResource.createIssue(CreateIssueResource.java:57)\r\n        at com.atlassian.jira.rest.v2.issue.IssueResource.createIssue(IssueResource.java:594)\r\n        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\r\n        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\r\n        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n        at java.lang.reflect.Method.invoke(Method.java:498)\r\n{noformat}\r\n\r\n * thread trying to get connection as part of {{updateValues}}, needs DB connection:\r\n{noformat}\r\n\"http-nio-8080-exec-45\" #206 daemon prio=5 os_prio=31 tid=0x00007ff18488d800 nid=0x701f waiting on condition [0x00007000146f4000]\r\n   java.lang.Thread.State: TIMED_WAITING (parking)\r\n        at sun.misc.Unsafe.park(Native Method)\r\n        - parking to wait for  <0x0000000771d73f68> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)\r\n        at java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)\r\n        at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078)\r\n        at org.apache.commons.pool2.impl.LinkedBlockingDeque.pollFirst(LinkedBlockingDeque.java:631)\r\n        at org.apache.commons.pool2.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:444)\r\n        at org.apache.commons.pool2.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:363)\r\n        at org.apache.commons.dbcp2.PoolingDataSource.getConnection(PoolingDataSource.java:134)\r\n        at org.apache.commons.dbcp2.BasicDataSource.getConnection(BasicDataSource.java:1533)\r\n        at org.ofbiz.core.entity.transaction.DBCPConnectionFactory$1.call(DBCPConnectionFactory.java:285)\r\n        at org.ofbiz.core.entity.transaction.DBCPConnectionFactory$1.call(DBCPConnectionFactory.java:283)\r\n        at org.ofbiz.core.entity.jdbc.interceptors.connection.ConnectionTracker.trackConnection(ConnectionTracker.java:48)\r\n        at org.ofbiz.core.entity.transaction.DBCPConnectionFactory.trackConnection(DBCPConnectionFactory.java:283)\r\n        at org.ofbiz.core.entity.transaction.DBCPConnectionFactory.getConnection(DBCPConnectionFactory.java:80)\r\n        at org.ofbiz.core.entity.ConnectionFactory.tryGenericConnectionSources(ConnectionFactory.java:69)\r\n        at org.ofbiz.core.entity.transaction.JNDIFactory.getConnection(JNDIFactory.java:173)\r\n        at org.ofbiz.core.entity.TransactionFactory.getConnection(TransactionFactory.java:114)\r\n        at org.ofbiz.core.entity.ConnectionFactory.getConnection(ConnectionFactory.java:59)\r\n        at org.ofbiz.core.entity.TransactionUtil.beginLocalTransaction(TransactionUtil.java:287)\r\n        at com.atlassian.core.ofbiz.util.CoreTransactionUtil.begin(CoreTransactionUtil.java:50)\r\n        at com.atlassian.jira.transaction.TransactionSupportImpl.beginTxn(TransactionSupportImpl.java:52)\r\n        at com.atlassian.jira.transaction.TransactionSupportImpl.startedTransaction(TransactionSupportImpl.java:46)\r\n        at com.atlassian.jira.transaction.TransactionSupportImpl.begin(TransactionSupportImpl.java:31)\r\n        at com.atlassian.jira.transaction.Txn.begin(Txn.java:17)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.updateValues(OfBizCustomFieldValuePersister.java:150)\r\n        at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.updateValues(EagerLoadingOfBizCustomFieldPersister.java:54)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValues(OfBizCustomFieldValuePersister.java:109)\r\n        at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.createValues(EagerLoadingOfBizCustomFieldPersister.java:42)\r\n        at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValues(OfBizCustomFieldValuePersister.java:102)\r\n        at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.createValues(EagerLoadingOfBizCustomFieldPersister.java:36)\r\n        at com.atlassian.jira.issue.customfields.impl.AbstractSingleFieldType.createValue(AbstractSingleFieldType.java:143)\r\n        at com.atlassian.jira.issue.fields.ImmutableCustomField.createValue(ImmutableCustomField.java:693)\r\n        at com.atlassian.jira.workflow.function.issue.IssueCreateFunction.execute(IssueCreateFunction.java:81)\r\n        at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014)\r\n        at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407)\r\n        at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606)\r\n        at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:742)\r\n        at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580)\r\n        at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494)\r\n        at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:192)\r\n        at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238)\r\n        at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207)\r\n\t\t...\r\n\t\t...\r\n        at com.atlassian.jira.rest.v2.issue.CreateIssueResource.createIssue(CreateIssueResource.java:166)\r\n        at com.atlassian.jira.rest.v2.issue.CreateIssueResource.createIssue(CreateIssueResource.java:57)\r\n        at com.atlassian.jira.rest.v2.issue.IssueResource.createIssue(IssueResource.java:594)\r\n        at sun.reflect.GeneratedMethodAccessor603.invoke(Unknown Source)\r\n        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n        at java.lang.reflect.Method.invoke(Method.java:498)\r\n{noformat}\r\n\r\n * thread holding the lock, executing *getNextSeqId*, needs DB connection (thread 'A' in previous terminlogy):\r\n{noformat}\r\n\"http-nio-8280-exec-244\" #690 daemon prio=5 tid=0x00007fd028082000 nid=0x5a68 waiting on condition [0x00007fd09c233000]\r\n   java.lang.Thread.State: TIMED_WAITING (parking)\r\n\tat sun.misc.Unsafe.park(Native Method)\r\n\t- parking to wait for  <0x0000000081139058> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)\r\n\tat java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)\r\n\tat java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078)\r\n\tat org.apache.commons.pool2.impl.LinkedBlockingDeque.pollFirst(LinkedBlockingDeque.java:631)\r\n\tat org.apache.commons.pool2.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:444)\r\n\tat org.apache.commons.pool2.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:363)\r\n\tat org.apache.commons.dbcp2.PoolingDataSource.getConnection(PoolingDataSource.java:134)\r\n\tat org.apache.commons.dbcp2.BasicDataSource.getConnection(BasicDataSource.java:1533)\r\n\tat org.ofbiz.core.entity.transaction.DBCPConnectionFactory$1.call(DBCPConnectionFactory.java:285)\r\n\tat org.ofbiz.core.entity.transaction.DBCPConnectionFactory$1.call(DBCPConnectionFactory.java:283)\r\n\tat org.ofbiz.core.entity.jdbc.interceptors.connection.ConnectionTracker.trackConnection(ConnectionTracker.java:48)\r\n\tat org.ofbiz.core.entity.transaction.DBCPConnectionFactory.trackConnection(DBCPConnectionFactory.java:283)\r\n\tat org.ofbiz.core.entity.transaction.DBCPConnectionFactory.getConnection(DBCPConnectionFactory.java:80)\r\n\tat org.ofbiz.core.entity.ConnectionFactory.tryGenericConnectionSources(ConnectionFactory.java:69)\r\n\tat org.ofbiz.core.entity.transaction.JNDIFactory.getConnection(JNDIFactory.java:173)\r\n\tat org.ofbiz.core.entity.TransactionFactory.getConnection(TransactionFactory.java:114)\r\n\tat org.ofbiz.core.entity.ConnectionFactory.getConnection(ConnectionFactory.java:59)\r\n\tat org.ofbiz.core.entity.SequenceUtil$SequenceBank.fillBank(SequenceUtil.java:195)\r\n\t- locked <0x00000000ddb51140> (a org.ofbiz.core.entity.SequenceUtil$SequenceBank)\r\n\tat org.ofbiz.core.entity.SequenceUtil$SequenceBank.getNextSeqId(SequenceUtil.java:147)\r\n\t- locked <0x00000000ddb51140> (a org.ofbiz.core.entity.SequenceUtil$SequenceBank)\r\n\tat org.ofbiz.core.entity.SequenceUtil.getNextSeqId(SequenceUtil.java:97)\r\n\tat org.ofbiz.core.entity.GenericDelegator.getNextSeqId(GenericDelegator.java:2474)\r\n\tat org.ofbiz.core.entity.DelegatorInterface.getNextSeqId(DelegatorInterface.java:266)\r\n\tat com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:291)\r\n\tat com.atlassian.jira.ofbiz.WrappingOfBizDelegator.createValue(WrappingOfBizDelegator.java:172)\r\n\tat com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValuesInt(OfBizCustomFieldValuePersister.java:129)\r\n\tat com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.updateValues(OfBizCustomFieldValuePersister.java:154)\r\n\tat com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.updateValues(EagerLoadingOfBizCustomFieldPersister.java:54)\r\n\t...\r\n{noformat}\r\n\r\n * There are no connections available in the pool.\r\n * Notice that most threads are holding onto a db connection, yet BLOCKED, causing deadlock.\r\n{noformat}\r\ngrep -c 'OfBizCustomFieldValuePersister.java:154' jira_threads.*\r\njira_threads.1534536906.txt:20\r\njira_threads.1534536924.txt:20\r\njira_threads.1534536942.txt:20\r\n\r\ngrep -c 'waiting to lock <0x00000000cc3d4340' ./jira_threads.*\r\n./jira_threads.1534536906.txt:19\r\n./jira_threads.1534536924.txt:19\r\n./jira_threads.1534536942.txt:19\r\n\r\n\"http-nio-8280-exec-16  java.lang.Thread.State: TIMED_WAITING (parking)\r\n\t- parking to wait for  <0x00000000810da1d8> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)\r\n\t- locked <0x00000000cc3d4340> (a org.ofbiz.core.entity.SequenceUtil$SequenceBank)\r\n\t- locked <0x00000000cc3d4340> (a org.ofbiz.core.entity.SequenceUtil$SequenceBank)\r\n{noformat}\r\n\r\nh3. Workaround\r\n* Increasing the database pool size (in {{$jira-home/dbconfig.xml}}) can help to alleviate this problem. Increasing the pool size will reduce the impact this bug has (as there will be more connections available for other threads to complete during peak periods).\r\n* Decrease pool timeout value _\"<pool-max-wait>5000</pool-max-wait>\"_ (in {{$jira-home/dbconfig.xml}})\r\n* (!) When increasing the database pool size in Jira, be sure to take into account the hardware of your database server, the workload it might be performing for other applications, as well as how many connections it can support - for example, MySQL has a maximum of 150 connections + 1 super user; and Postgres typically has a default of 100 connections. Make small, incremental changes, testing and verifying as you go.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzjx4f:","customfield_14734":"1|hzjwvb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hzk0br:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzjwvb:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA may become unresponsive when creating too many concurrent create requests due to transaction in OfBizCustomFieldValuePersister ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1987917","self":"https://jira.atlassian.com/rest/api/latest/issue/1987917","key":"JRASERVER-76500","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":55.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"509790","self":"https://jira.atlassian.com/rest/api/2/issueLink/509790","inwardIssue":{"id":"2000210","key":"CONFSERVER-94539","self":"https://jira.atlassian.com/rest/api/2/issue/2000210","fields":{"summary":"Atlassian Intelligence Confluence Data Center integration","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10030","name":"Cloners","inward":"was cloned as","outward":"is cloned 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"522003","self":"https://jira.atlassian.com/rest/api/2/issueLink/522003","outwardIssue":{"id":"1916940","key":"JRASERVER-74799","self":"https://jira.atlassian.com/rest/api/2/issue/1916940","fields":{"summary":"Provide features to Integrate ChatGPT with Jira 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Issue Summary\r\n\r\nWhen migrating from Lucene to OpenSearch for Jira DC and using the [zero downtime approach|https://confluence.atlassian.com/adminjiraserver/migrating-to-opensearch-without-downtime-1671102827.html], the OpenSearch node skips Lucene index updates made by other nodes which have not changed to use OpenSearch.\r\nh3. Steps to Reproduce\r\n # Deploy a two-node Jira cluster\r\n # Configure one node to use OpenSearch\r\n # Add the dark feature flag {{com.atlassian.jira.migrate.lucene.to.opensearch.enabled}} as described in [Migrating to OpenSearch without downtime|https://confluence.atlassian.com/adminjiraserver/migrating-to-opensearch-without-downtime-1671102827.html]\r\n # Perform a reindex from the OpenSearch Jira node\r\n # Update an issue on the Lucene node, e.g., change an issue summary to *foo*\r\n # Wait ~60 seconds for the update to replicate\r\n\r\nh3. Expected Results\r\n\r\nRun a JQL search (summary ~ \"{*}foo{*}\") on the OpenSearch node and observe that the update appears in the search results.\r\nh3. Actual Results\r\n # No issue is returned for the JQL search.\r\n # The below exception (or similar) is thrown in the atlassian-jira.log file:\r\n\r\n{noformat}\r\n2026-08-25 16:25:31,651+0000 NodeReindexServiceThread:thread-0 ERROR      [c.a.j.index.ha.DefaultNodeReindexService] [INDEX-REPLAY] Error re-indexing node changes\r\njava.lang.RuntimeException: Failed to update index for ([ReplicatedIndexOperation{indexTime=2026-08-25 16:25:16.965561, id=10200, nodeId='jira_node2', affectedIdToVersion={}, operation=FULL_REINDEX_START, affectedIndex=ALL, entityType=NONE, backupFilename=', documentType='null'}, ReplicatedIndexOperation{indexTime=2026-08-25 16:25:18.740533, id=10201, nodeId='jira_node2', affectedIdToVersion={}, operation=FULL_REINDEX_END, affectedIndex=ALL, entityType=NONE, backupFilename='IndexSnapshot_10001_260825-162518.tar.sz, documentType='null'}])\r\n        at com.atlassian.jira.index.ha.DefaultNodeReindexService.applyIndexOperations(DefaultNodeReindexService.java:481)\r\n        at com.atlassian.jira.index.ha.DefaultNodeReindexService.lambda$reIndex$1(DefaultNodeReindexService.java:416)\r\n        at com.atlassian.jira.index.QueueingIndexPriority.runWithIndexingPriority(QueueingIndexPriority.java:24)\r\n        at com.atlassian.jira.index.ha.DefaultNodeReindexService.reIndex(DefaultNodeReindexService.java:415)\r\n        at com.atlassian.jira.util.thread.JiraThreadLocalUtils.lambda$wrap$1(JiraThreadLocalUtils.java:156)\r\n        at com.atlassian.jira.util.concurrent.ScheduledExecutorServiceUtils$1.run(ScheduledExecutorServiceUtils.java:43)\r\n        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:572)\r\n        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:317)\r\n        at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304)\r\n        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)\r\n        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)\r\n        at java.base/java.lang.Thread.run(Thread.java:1583)\r\nCaused by: java.lang.UnsupportedOperationException: withReindexLock is not supported for OpenSearch as there is no reindex lock.\r\n        at com.atlassian.jira.search.opensearch.OpenSearchJiraIndexManager.withReindexLock(OpenSearchJiraIndexManager.java:193)\r\n        at com.atlassian.jira.index.ha.DefaultIndexRecoveryManager.recoverIndexFromBackup(DefaultIndexRecoveryManager.java:228)\r\n        at com.atlassian.jira.index.ha.DefaultIndexCopyService$MessageConsumer.restoreIndex(DefaultIndexCopyService.java:193)\r\n        at com.atlassian.jira.index.ha.DefaultIndexCopyService.restoreIndex(DefaultIndexCopyService.java:76)\r\n        at com.atlassian.jira.index.ha.DefaultNodeReindexService.handleFullReindexOperation(DefaultNodeReindexService.java:538)\r\n        at com.atlassian.jira.index.ha.DefaultNodeReindexService.updateAffectedIndexes(DefaultNodeReindexService.java:580)\r\n        at com.atlassian.jira.index.ha.DefaultNodeReindexService.applyIndexOperations(DefaultNodeReindexService.java:478)\r\n        ... 11 more {noformat}\r\nh3. Workaround\r\n\r\nThere is no known workaround. Updating {{-Djira.cache.replication.localq.put.ttl.seconds=315360000}} on the OpenSearch node removes the exception, but it does not resolve the issue of skipped index operations from Lucene nodes.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qx1j:","customfield_14734":"1|i4qx7r:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pqno:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qx7j:","customfield_12830":null,"customfield_10401":null,"summary":"OpenSearch node skips Lucene updates during ZDU migration","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"364638","self":"https://jira.atlassian.com/rest/api/latest/issue/364638","key":"JRASERVER-40362","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":74.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43425","id":"43425","name":"Login"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":17.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-40362/votes","votes":447,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-40362/watchers","watchCount":234,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2014-10-09T06:21:32.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxixbj:","updated":"2026-09-17T07:39:48.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-40362].\r\n  {panel}\r\n\r\nTo disable CAPTCHA for the entire instance, administrator can use this guide - [Disable CAPTCHA from JIRA database|https://confluence.atlassian.com/jirakb/disable-user-captchas-from-the-jira-database-333807702.html]. However, it is not possible to disable CAPTCHA per user. \r\n\r\nThis is useful for specific user accounts that are being used to run scripts.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxj8vb:","customfield_10651":null,"customfield_14734":"1|hxixc7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxmefz:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxixbz:","customfield_10653":null,"customfield_10401":null,"summary":"Allow administrators to disable CAPTCHA for specific users","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"535291","self":"https://jira.atlassian.com/rest/api/latest/issue/535291","key":"JRASERVER-47167","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":6.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server","whl-fy26q4","whl-fy26q4-20"],"customfield_11433":"9223372036854775807","customfield_10610":32.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/45496","id":"45496","name":"6.3.6","archived":false,"released":true,"releaseDate":"2014-09-16"},{"self":"https://jira.atlassian.com/rest/api/2/version/56100","id":"56100","name":"6.4.12","archived":false,"released":true,"releaseDate":"2015-09-25"},{"self":"https://jira.atlassian.com/rest/api/2/version/77527","id":"77527","description":"","name":"7.6.4","archived":false,"released":true,"releaseDate":"2018-03-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/79095","id":"79095","description":"","name":"7.9.2","archived":false,"released":true,"releaseDate":"2018-05-09"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10841","id":"10841","name":"Bulk Operations","description":"Bulk edit, bulk delete, bulk move, bulk migration of 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Akindele","active":false,"timeZone":"Asia/Shanghai"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=takindele","name":"takindele","key":"takindele","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=takindele&avatarId=4655898","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=takindele&avatarId=4655898","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=takindele&avatarId=4655898","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=takindele&avatarId=4655898"},"displayName":"Taiwo Akindele","active":false,"timeZone":"Asia/Shanghai"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-47167/votes","votes":28,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-47167/watchers","watchCount":24,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2015-11-22T20:10:21.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxzyif:","updated":"2026-09-17T07:39:14.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\nStrange and Confusing INFO messages about Custom Field contexts are thrown in JIRA logs, when you try to perform bulk change, if search filter is performed by specific project or issue type that a custom field's context is restricted to.\r\n\r\nh3. Steps to Reproduce\r\n# Create any custom field with a restricted context e.g. to specific project or issue types\r\n# Try to perform a bulk change with filter set to this specific project or issue type\r\n# Select from Issue Navigator Tools menu > Bulk Change > Choose Issues: select all Issues > Next > choose operation: select 'Edit Issues' > Next\r\n# No need to actually confirm the Bulk Change\r\n\r\nh3. Expected Results\r\nThere should be no INFO about missing configuration in the logs\r\n\r\nh3. Actual Results\r\nINFO such as the following are thrown in JIRA logs, regarding custom fields that are restricted to the project or issue type in the search, right after selecting Edit Issues and clicking the next button.\r\n{code}\r\n2015-11-23 03:52:38,997 http-bio-8641-exec-6 INFO admin 232x1185x1 1cvxex3 127.0.0.1 /secure/views/bulkedit/BulkEditDetails.jspa [jira.issue.fields.CustomFieldImpl] No relevant config found for Story Points for the issue null\r\n2015-11-23 03:52:39,010 http-bio-8641-exec-6 INFO admin 232x1185x1 1cvxex3 127.0.0.1 /secure/views/bulkedit/BulkEditDetails.jspa [jira.issue.fields.CustomFieldImpl] No relevant config found for myCustomfield for the issue null\r\n{code}\r\n\r\nh3. Notes\r\n# This is more of an aesthetic bug actually - just a harmless INFO message, has no consequence whatsoever on the bulk change, which would still go on to execute successfully.\r\n# Modifying custom field contexts to global causes this weird INFOs to disappear.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy03fj:","customfield_14734":"1|hxzyj3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hy1tlr:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxzyiv:","customfield_12830":null,"customfield_10401":null,"summary":"No relevant conf found for Custom Field for the issue null - INFO logged during bulk-change 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Typically, only recently created issues are in this status. Our product teams review these issues regularly.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Needs Triage","id":"10030","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-9016/watchers","watchCount":71,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2006-01-11T15:15:11.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwa4dr:","updated":"2026-09-17T07:38:51.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-9016].\n  {panel}\n\n{panel:title=Atlassian Update - 23 April 2015|borderStyle=solid|borderColor=#ebf2f9 | titleBGColor=#ebf2f9 | bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for voting and commenting on this issue. Your input in the comments helps us understand how this affects you and what you're hoping to accomplish with JIRA.\r\n\r\nAt this time, this suggestion is not on the JIRA development roadmap. Please remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can [learn more about our process here|https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com].\r\n\r\nI understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.\r\n\r\nRegards,\r\nDave Meyer\r\n[dmeyer@atlassian.com|mailto:dmeyer@atlassian.com]\r\nProduct Manager, JIRA Platform\r\n{panel}\r\n\r\nIt would have been nice to be able to bulkchange subtasks when editing an Issue. F.ex. if I edit an issue and want to change Fix Version and Due Date, and my issue has 10 subtasks that I also want to change these fields in, it would be great to have a checkbox or something that says \"Also change subtasks\".","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwgevz:","customfield_10651":null,"customfield_14734":"1|hwa4y7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwkwe7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg0tb:","customfield_10653":null,"customfield_10401":null,"summary":"Bulk change 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\"issue_subtasks\")+","customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":122.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mmuthusamy","name":"mmuthusamy","key":"mmuthusamy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mmuthusamy&avatarId=10227862","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mmuthusamy&avatarId=10227862","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mmuthusamy&avatarId=10227862","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mmuthusamy&avatarId=10227862"},"displayName":"Moga","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mmuthusamy","name":"mmuthusamy","key":"mmuthusamy","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mmuthusamy&avatarId=10227862","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mmuthusamy&avatarId=10227862","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mmuthusamy&avatarId=10227862","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mmuthusamy&avatarId=10227862"},"displayName":"Moga","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79510/votes","votes":11,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79510/watchers","watchCount":20,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-01T04:44:56.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qxvr:","updated":"2026-09-17T07:38:51.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen upgrading Jira Data Center from version 10.x to 11.x, the application may fail to start or experience significant functional degradation (broken gadgets, missing side panels, failed webhooks) due to an index incompatibility. Specifically, Jira 11 introduces breaking changes to how subtasks and issue properties are indexed (switching from {{SORTED_NUMERIC}} to {{{}SORTED_SET{}}}). If Jira attempts to reuse or incrementally update an existing Jira 10 index, it throws an {{{}IllegalArgumentException{}}}, which subsequently blocks the {{UpgradeLauncher}} and prevents the {{JiraStartedEvent}} from firing.\r\nh3. Steps to Reproduce\r\n # Install Jira Data Center version 10.3.x and create issues with subtasks.\r\n # Perform an upgrade to Jira Data Center version 11.3.x.\r\n # Start the Jira 11 instance using the existing Jira 10 index without performing a full re-index.\r\n # Observe the startup logs and application behavior.\r\n\r\nh3. Expected Results\r\n\r\nJira should either automatically detect the index version mismatch and force a full re-index, or provide a clear upgrade task/documentation requiring a full re-index to prevent startup failure.\r\nh3. Actual Results\r\n\r\nJira fails to run upgrade tasks and initialize the index correctly. The below exception is thrown in the {{atlassian-jira.log}} file:\r\n{noformat}\r\nmain ERROR     [c.a.jira.upgrade.UpgradeLauncher] Skipping, JIRA is locked.\r\nmain INFO      [c.a.jira.scheduler.JiraSchedulerLauncher] JIRA Scheduler not started: JIRA startup failed.\r\nmain INFO      [c.a.jira.scheduler.JiraSchedulerLauncher] The following failures prevent Jira from being started: \r\nmain INFO      [c.a.jira.scheduler.JiraSchedulerLauncher] (Event: Level = (EventLevel: warning) , Key = (EventType: no-index) , Desc = We could not find a valid search index on the current node , Exception = Jira needs to have a valid search index after starting. During the node startup, all of the following steps failed to pass: <ul><li>Re-index missing data if a local issue index is less than 10% behind the database.</li><li>Check if Jira shared-home directory contains a recent index snapshot.</li><li>Trigger a full re-index.</li></ul><B>You need to fix this issue manually. Do not start other nodes until the indexing problem is resolved. </B>)\r\nmain INFO      [c.a.jira.startup.LauncherContextListener] Startup is complete. Jira is ready to serve.\r\n{noformat}\r\n{noformat}\r\nIssueIndexer:thread-2 WARN      [c.a.jira.index.AccumulatingResultBuilder] Indexing failed for Issue - '100000'\r\nIssueIndexer:thread-2 WARN      [c.a.jira.index.AccumulatingResultBuilder] cannot change DocValues type from SORTED_NUMERIC to SORTED_SET for field \"issue_subtasks\"\r\njava.lang.IllegalArgumentException: cannot change DocValues type from SORTED_NUMERIC to SORTED_SET for field \"issue_subtasks\"\r\n\tat org.apache.lucene.index.FieldInfos$FieldNumbers.verifyConsistent(FieldInfos.java:289)\r\n\tat org.apache.lucene.index.FieldInfos$FieldNumbers.setDocValuesType(FieldInfos.java:337)\r\n    ...\r\n{noformat}\r\n{noformat}\r\nIssueIndexer:thread-3 WARN      [c.a.jira.index.AccumulatingResultBuilder] Indexing failed for Issue - '100000'\r\nIssueIndexer:thread-3 WARN      [c.a.jira.index.AccumulatingResultBuilder] cannot change DocValues type from SORTED to SORTED_SET for field \"ISSUEPROP_jpo-issue-properties$baseline_start\"\r\njava.lang.IllegalArgumentException: cannot change DocValues type from SORTED to SORTED_SET for field \"ISSUEPROP_jpo-issue-properties$baseline_start\"\r\n\tat org.apache.lucene.index.FieldInfos$FieldNumbers.verifyConsistent(FieldInfos.java:289)\r\n\tat org.apache.lucene.index.FieldInfos$FieldNumbers.setDocValuesType(FieldInfos.java:337)\r\n\t...\r\n{noformat}\r\nUpgrade task banner and dashboard gadget broken:\r\n!failed-upgrade-task-banner.png|width=790,height=300!\r\nh3. Workaround\r\n\r\nTo resolve this, you must force Jira to perform a full re-index on startup by bypassing the local index and shared snapshots. Add the following JVM arguments to your Jira startup configuration:\r\n{noformat}\r\n-Dcom.atlassian.jira.startup.rebuild.local.index=false\r\n-Dcom.atlassian.jira.startup.pick.indexsnapshot.from.shared=false\r\n-Dcom.atlassian.jira.startup.allow.full.reindex=true\r\n{noformat}\r\n*Note:* Ensure only one node is started initially to perform the full re-index before joining other nodes to the cluster.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qxqn:","customfield_14734":"1|i4qxwv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4prcs:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qxwn:","customfield_12830":null,"customfield_10401":null,"summary":"Upgrading Jira Data Center to version 11.x on an existing index results in startup failure due to DocValues type mismatch","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2104165","self":"https://jira.atlassian.com/rest/api/latest/issue/2104165","key":"JRASERVER-79116","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10471","id":"10471","name":"Email 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Manjunath","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=e8bff493ac7b","name":"e8bff493ac7b","key":"JIRAUSER4646624","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4646624&avatarId=6019777","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4646624&avatarId=6019777","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4646624&avatarId=6019777","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4646624&avatarId=6019777"},"displayName":"Karthik Manjunath","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79116/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79116/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2025-10-06T06:55:21.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4hotb:","updated":"2026-09-17T07:38:39.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nFrom Jira 10.5, [Jira Software 10.5.x release notes|https://confluence.atlassian.com/jirasoftware/jira-software-10-5-x-release-notes-1527939755.html], \"Email notification character change limit\" feature was introduced. This feature was also part of bug fix for [JRASERVER-65963|https://jira.atlassian.com/browse/JRASERVER-65963].\r\n\r\n{quote}\r\nThe processing of the outgoing mail queue is single-threaded and can get delayed or stuck in case of notifications where it takes a long time to calculate changes in an issue. This is why we’ve added a limit to the maximum number of characters we’ll calculate the difference between the original and the new content for. If that limit is exceeded, the email notification will contain a message saying there are too many changes to display instead of showing the exact difference.\r\n\r\nYou can configure the character limit value via the *jira.email.diff.max.characters* system property.\r\n{quote}\r\n\r\nBy default, this limit is 10,000 characters. It would be great if there were an option to disable this check so users are still notified about the changes in email notification, rather than getting a message saying \"there are too many changes to display.\"\r\n\r\nh3. Steps to Reproduce\r\n# Setup SMTP outgoing mail. Setup Notification scheme so users receives email for issue updated or issue commented event.\r\n# Create a new issue and add a comment. Notification is triggered to the users.\r\n# Edit the comment and add a content with more than 10000 characters.\r\n# Email notification will be triggered. In the notification, we see \"there are too many changes to display\" message instead of the exact changes.\r\n\r\nh3. Workaround\r\nIncrease the limit of *jira.email.diff.max.characters* system property to a higher number so the difference between original and new content is not crossing this limit. \r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4hoo7:","customfield_10651":null,"customfield_14734":"1|i4houf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4gi58:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4hou7:","customfield_10653":null,"customfield_10401":null,"summary":"Option to disable \"Email notification character change limit\" 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At the moment there are no builtin JQL functions with which it would make sense to nest them but it would be helpful for custom JQL functions.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hweo5j:","customfield_10651":null,"customfield_14734":"1|hwabr3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwpef3:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwgg2f:","customfield_10653":null,"customfield_10401":null,"summary":"Allow nested JQL function 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Issue Summary\r\n\r\nThe Text gadget was deprecated in Jira Data Center version 9.11 and fully removed in version 11.0.x to eliminate the potential security risk posed by a possible arbitrary HTML that the Text gadget might contain.\r\nOnce the user migrate to version 11.0.x, the Dashboards configured with Text gadgets starts showing rendering error.\r\nCurrently, there is no available method to perform a bulk migration of content from the Text gadget to the Rich Text gadget. \r\n\r\n[Jira Software 9.11.x release notes|https://confluence.atlassian.com/jirasoftware/jira-software-9-11-x-release-notes-1272283668.html#JiraSoftware9.11.xreleasenotes-rich-text-gadget]\r\n[Jira Software 11.0.x release notes|https://confluence.atlassian.com/jirasoftware/jira-software-11-0-x-release-notes-1587939582.html#JiraSoftware11.0.xreleasenotes-text-gadget]\r\n\r\n*Expected Results*\r\nIt would be really helpful & time saving if there were an automation, script, or feature that could assist in converting Text gadget content to Rich Text gadget in bulk since it is time consuming to modify the gadgets and copying the content.\r\n\r\n*Actual Results*\r\nWe need to manually go to each gadget, copy the content from Text gadget to Rich Text gadget.\r\n\r\n*Workaround*\r\n * *(!)Take a database backup first, as we’re about to perform changes. If you have a staging environment, do it there first to validate.*\r\n\r\n * Take note of the dashboards/gadgets we’re about to update:\r\n {code:sql}\r\nSELECT pp.PAGENAME AS dashboard_name,\r\n\t   pp.ID AS dashboard_id,\r\n       au.lower_user_name AS dashboard_owner,\r\n       pc.ID AS gadget_id,\r\n       LEFT(gup.USERPREFVALUE, 200) AS content_preview\r\nFROM portletconfiguration pc\r\nJOIN portalpage pp ON pc.PORTALPAGE = pp.ID\r\nLEFT JOIN gadgetuserpreference gup ON pc.ID = gup.PORTLETCONFIGURATION\r\nJOIN app_user au on au.user_key=pp.USERNAME\r\nWHERE pc.GADGET_XML LIKE '%com.atlassian.jira.gadgets:text-gadget%'\r\nORDER BY pp.PAGENAME, pc.ID;\r\n{code}\r\n * Run this query to update the gadgets:\r\n {code:sql}\r\nUPDATE portletconfiguration\r\nSET gadget_xml = 'rest/gadgets/1.0/g/com.atlassian.jira.gadgets:rte-text-gadget/gadgets/rte-text-gadget.xml'\r\nWHERE gadget_xml = 'rest/gadgets/1.0/g/com.atlassian.jira.gadgets:text-gadget/gadgets/text-gadget.xml'\r\n{code}\r\n * Restart Jira (if you have a multi-node setup, you can restart one node at a time)\r\n * Verify that the text gadgets now show up as rich text gadgets\r\n(i) Notice that rich text gadgets don’t render HTML, so some users might have to update their dashboards.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ogs7:","customfield_10651":null,"customfield_14734":"1|i4ogyf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4nafo:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4ogy7:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to migrate Text gadget content to Rich Text gadget in bulk using 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We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43398","id":"43398","name":"JQL","description":"Issues related to JQL, except those related purely to the search element of JQL; for those use ‘JQL 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-20727/watchers","watchCount":310,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2010-03-23T14:30:52.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwabzb:","updated":"2026-09-17T07:13:17.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\r\n*NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-20727].\r\n{panel}\r\n{panel:title=Atlassian Update – 10 September 2018|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for your interest in this issue. This suggestion is considered a potential addition to our longer-term roadmap. We'll typically review this request in about 12 months time, at which point we’ll consider whether we need to alter its status.\r\n\r\nFor the nearest future we've decided to prioritize other areas of the Jira Server roadmap, including the top-voted suggestions:\r\n * Further performance and stability improvements\r\n * Email notifications template editor available from the UI JRASERVER-7266\r\n * Jira email notifications batching JRASERVER-1369\r\n * Mobile app for Jira Server JRASERVER-46149\r\n * Improved filter and dashboard management by Jira administrators JRASERVER-15900 and JRASERVER-41269 \r\n * Adding the \"updated-by\" JQL search query JRASERVER-1973\r\n * Support for 4 byte characters in MySQL connection JRASERVER-36135\r\n\r\nIn the recent Jira Server releases we have also shipped some highly-voted features and improvements, including:\r\n * Filters and dashboards collaborative editing\r\n * Selectable delimiters in CSV export \r\n * Microsoft SQL Server 2016 support \r\n * iPv6 support\r\n * Faster Kanban boards\r\n * Refreshed projects and custom fields management pages in the admin's section \r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nTo learn more on how you suggestions are reviewed, see our [updated workflow for server feature suggestions|https://community.atlassian.com/t5/Jira-articles/An-updated-workflow-for-Server-feature-suggestions/ba-p/721632#M113].\r\n\r\nKind regards,\r\n Jira Server Product Management\r\n{panel}\r\nIn JQL, it's currently only possible to compare dates either with a single fixed date, or with a function such as now(), currentLogin(), or lastLogin(). It would be useful to be able to compare two date fields to one another, as in this seemingly simple query:\r\n{code:java}\r\nresolutiondate > duedate\r\n{code}\r\nThis would allow filtering for issues that were resolved after their due date.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwetxz:","customfield_10651":null,"customfield_14734":"1|hwaazr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwj9tr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwg1sv:","customfield_10653":null,"customfield_10401":null,"summary":"Add ability to compare date fields using JQL","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2097522","self":"https://jira.atlassian.com/rest/api/latest/issue/2097522","key":"JRASERVER-79028","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":42.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2f686c4befb3","name":"2f686c4befb3","key":"JIRAUSER9864892","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9864892&avatarId=11014935","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9864892&avatarId=11014935","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9864892&avatarId=11014935","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9864892&avatarId=11014935"},"displayName":"Anton Miniailo","active":true,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2f686c4befb3","name":"2f686c4befb3","key":"JIRAUSER9864892","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9864892&avatarId=11014935","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9864892&avatarId=11014935","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9864892&avatarId=11014935","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9864892&avatarId=11014935"},"displayName":"Anton Miniailo","active":true,"timeZone":"Europe/Warsaw"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79028/votes","votes":18,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79028/watchers","watchCount":27,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-08-19T08:00:08.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4gm6f:","updated":"2026-09-17T07:12:40.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nThe user index searcher does not reindex during Jira startup when JMX Monitoring is disabled. This breaks some fuzzy user suggestion components, such as user picker fields or the issue navigator (JQL search).\r\n\r\nFor other causes, please refer to: [Searcher not available in Jira Data Center user queries and project creation|https://support.atlassian.com/jira/kb/jira-server-or-data-center-throws-searcher-not-available-at-this-moment-exception-when-querying-users].\r\nh3. Steps to Reproduce\r\n # Disable JMX Monitoring.\r\n # Restart Jira.\r\n # Open an issue and type a username in a user picker field (e.g., assignee).\r\n\r\nh3. Expected Results\r\n # Reindex happens successfully during startup:\r\n{code:java}\r\n2025-08-20 14:00:00,000+0000 main INFO      [c.a.j.c.embedded.ofbiz.IndexedUserDao] Reindex all users took: 80.00 ms\r\n{code}\r\n\r\n # The user picker provides fuzzy user suggestions based on the input.\r\n\r\nh3. Actual Results\r\n # No \"{_}Reindex all users took{_}\" message appears during startup.\r\n # The user picker field doesn't return any suggestions and eventually displays an alert:\r\n{code:java}\r\nThe Jira server was contacted but has returned an error response. We are unsure of the result of this operation.\r\n{code}\r\n\r\n ** In the {{atlassian-jira.log}} file:\r\n{code:java}\r\n2025-08-20 14:00:00,000+0000  http-nio-8080-exec-1 ERROR charlie 1x1x1 abcdef 0.0.0.0 /rest/api/1.0/users/picker [c.a.p.r.v2.exception.ThrowableExceptionMapper] Uncaught exception e1b3e2bc-fc08-47ba-af1f-4be53319bc16 thrown by REST service: Searcher not available at this moment\r\njava.lang.RuntimeException: Searcher not available at this moment\r\n at com.atlassian.jira.bc.user.search.DirectoryUserIndexer.lambda$internalSearch$6(DirectoryUserIndexer.java:243)\r\n at java.base/java.util.Optional.orElseThrow(Optional.java:403)\r\n at com.atlassian.jira.bc.user.search.DirectoryUserIndexer.internalSearch(DirectoryUserIndexer.java:243)\r\n at com.atlassian.jira.bc.user.search.DirectoryUserIndexer.search(DirectoryUserIndexer.java:228)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.lambda$trySearching$11(IndexedUserDao.java:438)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.tryMapping(IndexedUserDao.java:453)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.lambda$trySearching$12(IndexedUserDao.java:444)\r\n at java.base/java.util.Optional.flatMap(Optional.java:289)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.trySearching(IndexedUserDao.java:436)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.search(IndexedUserDao.java:427)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.DelegatingUserDao.search(DelegatingUserDao.java:124)\r\n at com.atlassian.jira.crowd.embedded.ofbiz.SwitchingUserDao.search(SwitchingUserDao.java:30)\r\n at com.atlassian.crowd.directory.AbstractInternalDirectory.searchUsers(AbstractInternalDirectory.java:760)\r\n at com.atlassian.crowd.directory.AbstractForwardingDirectory.searchUsers(AbstractForwardingDirectory.java:141)\r\n at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.searchUsers(DirectoryManagerGeneric.java:381)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.searchCrowdLimitedResults(DefaultUserPickerSearchService.java:651)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService$CrowdSearchSource.search(DefaultUserPickerSearchService.java:272)\r\n at com.atlassian.jira.bc.user.search.IteratedSearcher.iteratedSearch(IteratedSearcher.java:43)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.attemptFindUsersWithCrowd(DefaultUserPickerSearchService.java:238)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsersGeneric(DefaultUserPickerSearchService.java:415)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsers(DefaultUserPickerSearchService.java:282)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsers(DefaultUserPickerSearchService.java:278)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsers(DefaultUserPickerSearchService.java:155)\r\n at com.atlassian.jira.bc.user.search.DefaultUserPickerSearchService.findUsers(DefaultUserPickerSearchService.java:146)\r\n [...]\r\n at com.atlassian.jira.rest.v1.users.UserPickerResource.getUsers(UserPickerResource.java:174)\r\n at com.atlassian.jira.rest.v1.users.UserPickerResource.getUsersResponse(UserPickerResource.java:107)\r\n{code}\r\n\r\nh3. Workaround\r\nh4. Workaround 1\r\n\r\nEnable JMX monitoring, as described on [Live monitoring using the JMX interface|https://confluence.atlassian.com/pages/viewpage.action?pageId=939707304]. Once JMX Monitoring enabled perform rolling restart.\r\nh4. Workaround 2\r\n\r\nTrigger a user reindex manually by adding/removing/updating/reordering any user directory.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4gm1b:","customfield_14734":"1|i4gm7j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ffis:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4gm7b:","customfield_12830":null,"customfield_10401":null,"summary":"User reindex is not triggered during Jira Data Center startup when JMX is disabled","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"334525","self":"https://jira.atlassian.com/rest/api/latest/issue/334525","key":"JRASERVER-38353","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server","wiki-editor"],"customfield_11433":"9223372036854775807","customfield_10610":24.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"196805","self":"https://jira.atlassian.com/rest/api/2/issueLink/196805","outwardIssue":{"id":"470947","key":"JRASERVER-45620","self":"https://jira.atlassian.com/rest/api/2/issue/470947","fields":{"summary":"Allow 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similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"323114","self":"https://jira.atlassian.com/rest/api/2/issueLink/323114","outwardIssue":{"id":"769247","key":"JRACLOUD-38353","self":"https://jira.atlassian.com/rest/api/2/issue/769247","fields":{"summary":"Provide support for Wiki Markup in Custom Field 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to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"134615","self":"https://jira.atlassian.com/rest/api/2/issueLink/134615","inwardIssue":{"id":"326705","key":"JRASERVER-37753","self":"https://jira.atlassian.com/rest/api/2/issue/326705","fields":{"summary":"HTML Description not rendering for custom-field of User Picker type in the Issue Screens","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates 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Akindele","active":false,"timeZone":"Asia/Shanghai"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-38353/votes","votes":55,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-38353/watchers","watchCount":34,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2014-05-15T20:16:04.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxf13b:","updated":"2026-09-17T07:12:35.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-38353].\n  {panel}\n\nIt used to be possible to display HTML content in Custom Field descriptions prior to JIRA 6.2, it's still possible for many Custom Field types, however it's been clear that this feature will be removed entirely for security reasons from JIRA (https://jira.atlassian.com/browse/JRA-37753).\r\n\r\nIt would be great to replace this feature with the safer Wiki Markup, so that some rich content can still be added to custom field descriptions again using Wiki Markup","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxffrr:","customfield_10651":null,"customfield_14734":"1|hxf147:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxizkv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxf13z:","customfield_10653":null,"customfield_10401":null,"summary":"Provide support for Wiki Markup in Custom Field descriptions","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1047865","self":"https://jira.atlassian.com/rest/api/latest/issue/1047865","key":"JRASERVER-67991","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 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Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.11,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/81101","id":"81101","description":"","name":"7.11.2","archived":false,"released":true,"releaseDate":"2018-08-08"}],"customfield_20934":null,"issuelinks":[{"id":"391891","self":"https://jira.atlassian.com/rest/api/2/issueLink/391891","outwardIssue":{"id":"1083050","key":"JRASERVER-68389","self":"https://jira.atlassian.com/rest/api/2/issue/1083050","fields":{"summary":"Pasting 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Summary\r\nPasting multi-level list from clipboard does not work when copied from some other applications\r\n\r\nh3. Environment\r\nJIRA 7.11.2\r\nOutlook/Thunderbird\r\n\r\nh3. Steps to Reproduce\r\n# Copy a multi-level list to clipboard from other applications ie: Outlook/Thunderbird\r\n# Paste it in a JIRA comment\r\n# Save the comment\r\n\r\nh3. Expected Results\r\nMulti-level list appears correctly\r\n\r\nh3. Actual Results\r\nMulti-level list appears correctly after pasting, but upon saving the formatting is lost\r\n !Outlook.png|thumbnail! \r\n !screenshot-1.png|thumbnail! \r\n !screenshot-2.png|thumbnail! ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hznxnb:","customfield_14734":"1|hznxgf:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hzo047:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hznxgf:","customfield_12830":null,"customfield_10401":null,"summary":"Pasting multi-level list from clipboard does not work when copied from some other applications","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2101266","self":"https://jira.atlassian.com/rest/api/latest/issue/2101266","key":"JRASERVER-79099","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 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ActiveObjects transaction support in JIRA","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused 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S","active":true,"timeZone":"America/Los_Angeles"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1353e2e9fd2f","name":"1353e2e9fd2f","key":"JIRAUSER7409096","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7409096&avatarId=8496351","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7409096&avatarId=8496351","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7409096&avatarId=8496351","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7409096&avatarId=8496351"},"displayName":"Benjamin S","active":true,"timeZone":"America/Los_Angeles"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79099/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79099/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-09-12T21:17:16.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4h8rj:","updated":"2026-09-17T06:37:31.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nSince Jira Data Center 10.0 (Atlassian Webhooks 6.1+), webhook invocation history (headers/body/timing) and counts (success/failures/errors) are stored in the {{AO_A0B856_HIST_INVOCATION}} and {{AO_A0B856_DAILY_COUNTS}} database tables, respectively. This functionality primarily exists for Bitbucket DC and Confluence DC, but the data can still be queried from Jira's database for troubleshooting and statistics.\r\n\r\nIn customer environments with extraordinary webhook usage, concurrent non-atomic operations may attempt to update the {{AO_A0B856_HIST_INVOCATION}} table simultaneously. While this does not impact webhook delivery and is typically self-repairing, this produces log errors and may mildly skew statistics.\r\n\r\nh3. Steps to Reproduce\r\n\r\nAtlassian Support hasn't successfully reproduced this behavior. It was directly observed in a customer's environment with ~300 webhook configurations and 65k users.\r\n\r\nh3. Expected Results\r\n\r\nWebhook invocation history is persisted without any errors.\r\n\r\nh3. Actual Results\r\n\r\nThe following error periodically appears in the {{atlassian-jira.log}} (PostgreSQL example):\r\n\r\n{code}\r\n2025-08-20 17:00:00,000+0000 atlassian-webhooks-scheduler:thread-1 WARN      [c.a.w.internal.dao.AsyncInvocationHistoryDao] Failed to write webhook invocation data for 200:jira:issue_updated to the database\r\ncom.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:\r\norg.postgresql.util.PSQLException: ERROR: duplicate key value violates unique constraint \"AO_A0B856_HIST_INVOCATION_pkey\"\r\n  Detail: Key (\"ID\")=(200.jira:issue_updated.global.S) already exists.\r\n\tat com.atlassian.activeobjects.internal.EntityManagedActiveObjects.create(EntityManagedActiveObjects.java:104)\r\n\tat com.atlassian.activeobjects.osgi.ActiveObjectsDelegate.create(ActiveObjectsDelegate.java:246)\r\n\t[reflections/Spring]\r\n\tat com.atlassian.webhooks.internal.dao.AoInvocationHistoryDao.saveInvocation(AoInvocationHistoryDao.java:384)\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.maybeFlush(AsyncInvocationHistoryDao.java:296)\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.lambda$flushPending$7(AsyncInvocationHistoryDao.java:262)\r\n\t[reflections/Spring]\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.flushPending(AsyncInvocationHistoryDao.java:259)\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.flush(AsyncInvocationHistoryDao.java:216)\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.flushAndReschedule(AsyncInvocationHistoryDao.java:247)\r\n\t[executor service]\r\nCaused by: org.postgresql.util.PSQLException: ERROR: duplicate key value violates unique constraint \"AO_A0B856_HIST_INVOCATION_pkey\"\r\n  Detail: Key (\"ID\")=(200.jira:issue_updated.global.S) already exists.\r\n\tat org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2725)\r\n\t[AO/DBCP2]\r\n\tat net.java.ao.EntityManager.create(EntityManager.java:450)\r\n\tat com.atlassian.activeobjects.internal.EntityManagedActiveObjects.create(EntityManagedActiveObjects.java:102)\r\n\t... 66 more\r\n{code}\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4h8mf:","customfield_14734":"1|i4h8sn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4g23g:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4h8sf:","customfield_12830":null,"customfield_10401":null,"summary":"Webhook historian causes primary key constraint violation in Data Center products","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2015021","self":"https://jira.atlassian.com/rest/api/latest/issue/2015021","key":"JRASERVER-77748","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117901","id":"117901","name":"11.3.12","archived":false,"released":false,"releaseDate":"2026-10-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117597","id":"117597","name":"10.3.26","archived":false,"released":false,"releaseDate":"2026-10-06"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 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Masutti","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 9 September 2026|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}\r\nDear Customers,\r\n\r\nThank you for your patience as we've worked on a fix for this bug.\r\nFor older Jira version you can manually update {*}Instance Optimizer for Jira{*}:\r\n- for {*}Jira 10{*}: update to *5.2.12* or newer\r\n- for {*}Jira 11{*}: update to *6.1.13* or newer\r\n\r\nBest regards\r\n\r\nDominik Wojtasik\r\nSenior Software Engineer, Jira Platform\r\n{panel}","customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=tmasutti","name":"tmasutti","key":"tmasutti","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=tmasutti&avatarId=5869397","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=tmasutti&avatarId=5869397","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=tmasutti&avatarId=5869397","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=tmasutti&avatarId=5869397"},"displayName":"Thiago 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select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77748/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-05-27T19:24:14.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i431lr:","updated":"2026-09-17T06:37:30.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nWhen running the Custom Field Optimizer (CFO), it won't show that projects with archived issues are using the target custom field, nor that they may be part of the change applied by the optimizer.\r\n\r\nh3. Steps to Reproduce\r\n # Install a vanilla instance of Jira Software Data Center.\r\n  #* This was validated on versions 9.6, 9.12, 9.15 and 9.16.\r\n # Create two Scrum software projects with sample data.\r\n  #* In this example these projects are {{KANBAN1}} and {{KANBAN2}}.\r\n # Create a custom field with global context and assign it to screens associated to projects {{KANBAN1}} and {{KANBAN2}}.\r\n # Add values to this custom field on a couple of issues from {{KANBAN1}} project and then archive these issues.\r\n !screenshot-1.png|thumbnail!  !screenshot-2.png|thumbnail! \r\n # Add values to this custom field on a couple of issues from {{KANBAN2}} project and then archive the project.\r\n !screenshot-3.png|thumbnail!  !screenshot-4.png|thumbnail! \r\n # Go to *Administration* > *Issues* > *Custom fields optimizer*.\r\n # Click on *Scan custom fields*.\r\n # Within the scan results, click on _Manage these custom fields_.\r\n\r\nh3. Expected Results\r\nThe CFO results shows the target custom field with a global context and shows it is being used within 2 projects. That way, the administrator knows the action will consider these two projects.\r\n\r\nh3. Actual Results\r\nThe CFO results shows the target custom field with a global context and shows it is being used within *0 project*.\r\n !screenshot-5.png|thumbnail! \r\nThis UI may give the administrator the wrong perception this custom field isn't used within the Jira instance.\r\n\r\nClicking on the _Change context_ action, and then confirming it, CFO will actually consider both projects on the change.\r\n !screenshot-6.png|thumbnail! \r\nChecking the changes made by the CFO action shows that both projects were added to the newly created context.\r\n !screenshot-7.png|thumbnail! \r\nThis action is expected, but Jira doesn't show anywhere on the UI it will be carried out, hence being confusing to administrators.\r\n\r\nThis is a problem since JRASERVER-73207 was fixed, on which CFO started to consider archived issues.\r\n\r\nh3. Workaround\r\n_Currently there is no known workaround for this behavior. A workaround will be added here when available._","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i431gn:","customfield_14734":"1|i431mv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i41vik:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i431mn:","customfield_12830":null,"customfield_10401":null,"summary":"Custom field optimizer doesn't show projects with archived issues after running a scan","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161883","self":"https://jira.atlassian.com/rest/api/latest/issue/2161883","key":"JRASERVER-79525","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Rovo DC connector"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79525/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79525/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-09-15T13:47:10.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4r5rb:","updated":"2026-09-17T05:24:17.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJira DC currently has no size threshold for group deltas and does not emit an entity-level {{ENTITY_FULL_SYNC_NEEDED}} event for group membership changes.\r\n\r\nTherefore, when Jira DC emits a normal group {{SAVE}} event containing approximately >10k membership removals,  the Connector Service sends the complete delta to JSWDD in one PATCH.\r\n\r\nJSWDD fans it out into individual Group Directory membership DELETE operations with concurrency 5. The operation is subject to a 1,200-operation rate limit, so this delta is already much larger than the available quota.\r\n\r\nAs a result,  already-ingested Jira issues to be missing from Rovo search results.\r\nh3. Steps to Reproduce\r\n # Support has not been able to replicate this issue\r\n\r\nh3. Expected Results\r\n\r\nRegardless of the data, users should be able to use Rovo and return issues\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the logs:\r\n{noformat}\r\n429 TOO_MANY_REQUESTS responses from the Unified Ingestion API’s group-membership SCIM PATCH path during jira-permissions-incremental-scan-task processing. {noformat}\r\nh3. Workaround\r\n\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r5m7:","customfield_14734":"1|i4r5sf:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pz8c:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r5s7:","customfield_12830":null,"customfield_10401":null,"summary":"Group Directory Membership Deletes can Prevent Issues from Returning in Rovo Search Results","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2161004","self":"https://jira.atlassian.com/rest/api/latest/issue/2161004","key":"JRASERVER-79515","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55611","id":"55611","name":"Data Center - Deployments","description":"Component is excluded for Server DoS work. 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Issue Summary\r\nh5. Microsoft Defender for Cloud flags the Jira DC deployment on Azure Kubernetes Service (AKS) as Unhealthy. This occurs because the application pods automatically mount the default Service Account API token, creating a container security risk.\r\nEnterprise compliance frameworks dictate that the {{automountServiceAccountToken: false}} flag must be explicitly set at the pod level within the workload manifest.\r\nBecause the deployment utilizes the official atlassian/data-center-helm-charts framework, this parameter cannot be passed into the runtime manifests. The underlying templates inside the Helm chart completely lack the logical anchor blocks required to evaluate or render this flag into the final Kubernetes {{StatefulSet}} specification.\r\nh3. Steps to Reproduce\r\n\r\nConfigure your deployment {{values.yaml}} file to enforce rigorous container security constraints, including the dropping of all standard Linux capabilities\r\n{code:java}\r\njira:\r\n  containerSecurityContext:\r\n    capabilities:\r\n      drop:\r\n        - ALL {code}\r\nAttempt to append the pod-level configuration flag {{automountServiceAccountToken: false}} under the {{jira:}} block or the {{serviceAccount:}} block in an attempt to restrict token exposure. Execute a deployment using standard automation tooling\r\nh3. Expected Results\r\n\r\nThe Helm engine compiles the templates successfully, and the resulting {{StatefulSet}} manifest injects the security parameter onto the target specification\r\n\r\n \r\n{code:java}\r\nspec:\r\n  template:\r\n    spec:\r\n      serviceAccountName: jira\r\n      automountServiceAccountToken: false {code}\r\n \r\n\r\n \r\nh3. Actual Results\r\n\r\nThe parameter is entirely ignored during template evaluation because {{src/main/charts/jira/templates/statefulset.yaml}} has no conditional tracking logic for this variable. The compiled {{StatefulSet}} object defaults back to standard Kubernetes behavior, mounting the token securely into the secret volume path of every application container. Microsoft Defender for Cloud immediately marks the cluster deployment as Unhealthy under the \"Least privileged Linux capabilities/Service Account enforcement\" audit vectors.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r0kf:","customfield_10651":null,"customfield_14734":"1|i4r0qn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4pu6k:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4r0qf:","customfield_10653":null,"customfield_10401":null,"summary":"Microsoft Defender for Cloud flags Jira DC deployments on Azure Kubernetes Service (AKS) as Unhealthy","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"915911","self":"https://jira.atlassian.com/rest/api/latest/issue/915911","key":"JRASERVER-66660","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request","psr-priorityScheme","te-rv","te-twl"],"customfield_11433":"9223372036854775807","customfield_10610":129.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"382592","self":"https://jira.atlassian.com/rest/api/2/issueLink/382592","inwardIssue":{"id":"1015927","key":"JRASERVER-67790","self":"https://jira.atlassian.com/rest/api/2/issue/1015927","fields":{"summary":"Ability 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We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43424","id":"43424","name":"System Administration - Priorities"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":15.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=imazuki","name":"imazuki","key":"imazuki","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=imazuki&avatarId=4032279","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=imazuki&avatarId=4032279","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=imazuki&avatarId=4032279","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=imazuki&avatarId=4032279"},"displayName":"Irfan Mazli Mazuki","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 27 May 2019|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nIn the latest update, we shared that we’ll consider this suggestion for our longer term roadmap. Meanwhile, we've resolved JRASERVER-67811 which should help in cases when you’d like to assign a priority scheme to a large number of projects.\r\n\r\nBy reviewing comments on this suggestion and context from the support cases, we have decided to provide an MVP solution, which will help you instantly with editing the default priority scheme and help us validate the longer term approach. *Please note that this procedure is not part of the Jira’s intended functionality, and the information is provided as-is.*\r\n\r\nIn Jira Server 8.2, released last week, you can enable the labs feature of default priority scheme editing.\r\n\r\nHere are the steps to edit the default priority scheme:\r\n # Enable the dark feature flag jira.priorities.per.project.edit.default.enabled by following these [instructions|https://confluence.atlassian.com/jirakb/enable-dark-feature-in-jira-959286331.html].\r\n # Go to 'View priority schemes' screen.\r\n # Click the ‘Edit’ link next to the default priority scheme which will provide options available for non-default priority schemes.\r\n\r\nYou can remove some of the priorities from the default scheme and keep them in the newly created schemes. If you have issues using the removed priorities, the priority will be marked as not available in the issue view and users will be able to change it manually.\r\n\r\nPlease share your feedback on this solution so that we can make better decisions when solving the underlying problem. You can leave a comment here or reach out to me directly at kderenda(at)atlassian.com. \r\n\r\nJira Server 8.2 is available for download [here|https://pl.atlassian.com/software/jira/download]. To read about other capabilities we added in Jira Software 8.2, have a look at our [release notes|https://confluence.atlassian.com/jirasoftware/jira-software-8-2-x-release-notes-968676271.html].\r\n\r\nKatarzyna Derenda\r\n Product Manager, Jira Server\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=imazuki","name":"imazuki","key":"imazuki","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=imazuki&avatarId=4032279","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=imazuki&avatarId=4032279","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=imazuki&avatarId=4032279","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=imazuki&avatarId=4032279"},"displayName":"Irfan Mazli Mazuki","active":false,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-66660/votes","votes":374,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-66660/watchers","watchCount":233,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2018-01-22T14:52:13.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hz8cbj:","updated":"2026-09-17T04:05:50.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Definition\r\nWhen new priority is created, it will automatically be added into the default priority scheme. This will be an issue when the default priority scheme has been used by many projects and users do not want the new priority scheme to be included in those projects. \r\n\r\nh3. Suggested Solution\r\nIt will be useful to have the ability to edit the default priority scheme and remove the newly created priority. \r\n\r\nAlternatively, removing the auto-adding of newly created priority scheme may be useful too.\r\n\r\nh3. Workaround \r\n# Create a new priority scheme\r\n# Add all the priorities of the initial default priority scheme\r\n# Associate all the affected projects with the scheme\r\n\r\n(i) Need to actively associate new projects with this scheme","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz8cqv:","customfield_10651":null,"customfield_14734":"1|hz8ccf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hz8na7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hz8ccf:","customfield_10653":null,"customfield_10401":null,"summary":"Provide the ability to edit the default priority 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Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-59685].\n  {panel}\n\nh5. Problem Definition\r\nAt the moment, whenever the user clicks on attachment such as pdf or doc/docx, JIRA will automatically download it. \r\n\r\nh5. Suggested Solution\r\nIt would be great to have the feature of attachment preview for these file extensions like how JIRA opens/loads image/.txt file.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy2xkn:","customfield_10651":null,"customfield_14734":"1|hy2u7z:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy4f47:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy2u7r:","customfield_10653":null,"customfield_10401":null,"summary":"JIRA shoud allow attachment preview for PDF, DOC, DOCX, XLSX attachments","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"335212","self":"https://jira.atlassian.com/rest/api/latest/issue/335212","key":"CONFSERVER-50036","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":"- Test show information error \r\n- Test security attach XSS\r\n- Test with flush cache.","customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server","tcr"],"customfield_11433":"9223372036854775807","customfield_10610":27.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/26224","id":"26224","name":"4.2.4","archived":false,"released":true,"releaseDate":"2012-05-28"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dluong","name":"dluong","key":"dluong","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dluong&avatarId=5819040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dluong&avatarId=5819040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dluong&avatarId=5819040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dluong&avatarId=5819040"},"displayName":"Duy Truong Luong","active":true,"timeZone":"Asia/Bangkok"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43194","id":"43194","name":"Apps - Team Calendar"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":"at com\\.atlassian\\.confluence\\.extra\\.calendar3\\.calendarstore\\.event\\.transformers\\.JiraSubCalendarEventTransformer\\.getJiraDisplayUrl\\(JiraSubCalendarEventTransformer\\.java:141\\)","customfield_22031":null,"customfield_12231":null,"customfield_22030":null,"customfield_10570":null,"customfield_12230":null,"customfield_12630":null,"customfield_10575":null,"customfield_10600":null,"customfield_11930":["com.atlassian.greenhopper.service.sprint.Sprint@3916784d[activatedDate=2014-04-21T03:52:00.000Z,autoStartStop=false,completeDate=2014-06-30T06:27:54.545Z,endDate=2014-04-28T03:52:00.000Z,goal=<null>,id=1172,incompleteIssuesDestinationId=<null>,name=4.3.0 - Event Type Change,rapidViewId=218,sequence=1172,startDate=2014-04-21T03:52:00.000Z,state=CLOSED,synced=false]"],"aggregatetimeestimate":null,"customfield_17230":4.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dunterwurzacher","name":"dunterwurzacher","key":"dunterwurzacher","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dunterwurzacher&avatarId=5770407","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dunterwurzacher&avatarId=5770407","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dunterwurzacher&avatarId=5770407","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dunterwurzacher&avatarId=5770407"},"displayName":"Denise Unterwurzacher [Atlassian]","active":false,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dunterwurzacher","name":"dunterwurzacher","key":"dunterwurzacher","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dunterwurzacher&avatarId=5770407","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dunterwurzacher&avatarId=5770407","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dunterwurzacher&avatarId=5770407","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dunterwurzacher&avatarId=5770407"},"displayName":"Denise Unterwurzacher [Atlassian]","active":false,"timeZone":"Australia/Sydney"},"customfield_17631":null,"customfield_10440":null,"aggregateprogress":{"progress":0,"total":0},"customfield_13830":null,"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-50036/votes","votes":10,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_16130":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10470","id":"10470","key":"CONFSERVER","name":"Confluence Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10470&avatarId=105390","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10470&avatarId=105390","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10470&avatarId=105390","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10470&avatarId=105390"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-50036/watchers","watchCount":18,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2014-05-20T02:29:04.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxf42n:","updated":"2026-09-17T04:05:20.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Steps to Reproduce\r\n# Create an application link between JIRA and Confluence\r\n# Set up a JIRA Issue Date calendar in Confluence, and ensure it displays some events\r\n# Delete the application link\r\n# Go to view your Calendar page in Confluence again\r\n#- Expected result: A small error and other calendars display\r\n#- Actual result: The whole page is a stack trace:\r\n{code}\r\n2014-05-20 12:02:16,528 ERROR [http-bio-10550-exec-9] [extra.calendar3.rest.CalendarResource] getEvents Unable to load events of sub-calendar e9b1480c-c0b0-4999-ba57-5e9b7836209c\r\n -- referer: http://badwolf:10550/confluence/calendar/mycalendar.action | url: /confluence/rest/calendar-services/1.0/calendar/events.json | userName: admin\r\njava.lang.NullPointerException\r\n        at com.atlassian.confluence.extra.calendar3.calendarstore.event.transformers.JiraSubCalendarEventTransformer.getJiraDisplayUrl(JiraSubCalendarEventTransformer.java:141)\r\n        at com.atlassian.confluence.extra.calendar3.calendarstore.event.transformers.JiraSubCalendarEventTransformer.transformJiraEvent(JiraSubCalendarEventTransformer.java:147)\r\n        at com.atlassian.confluence.extra.calendar3.calendarstore.event.transformers.JiraSubCalendarEventTransformer.transform(JiraSubCalendarEventTransformer.java:65)\r\n        at com.atlassian.confluence.extra.calendar3.calendarstore.event.transformers.JiraSubCalendarEventTransformer.transform(JiraSubCalendarEventTransformer.java:32)\r\n        at com.atlassian.confluence.extra.calendar3.calendarstore.AbstractJiraSubCalendarDataStore.transform(AbstractJiraSubCalendarDataStore.java:882)\r\n        at com.atlassian.confluence.extra.calendar3.calendarstore.CalendarDataStoreCachingDecorator.transform(CalendarDataStoreCachingDecorator.java:449)\r\n        at com.atlassian.confluence.extra.calendar3.calendarstore.DelegatingCalendarDataStore.transform(DelegatingCalendarDataStore.java:501)\r\n        at com.atlassian.confluence.extra.calendar3.DefaultCalendarManager.toSubCalendarEvent(DefaultCalendarManager.java:659)\r\n        at com.atlassian.confluence.extra.calendar3.DefaultCalendarManager.getEvents(DefaultCalendarManager.java:455)\r\n        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\r\n        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)\r\n        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n        at java.lang.reflect.Method.invoke(Method.java:606)\r\n        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)\r\n        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)\r\n        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)\r\n        at com.atlassian.plugins.spring.interceptor.plugin.ExportableInterceptorAdapter$WrappedMethodInvocation.proceed(ExportableInterceptorAdapter.java:53)\r\n        at com.atlassian.plugins.spring.interceptor.spi.SpringInterceptorAdapter$SpringMethodInvocationAdapter.proceed(SpringInterceptorAdapter.java:50)\r\n        at com.atlassian.spring.interceptors.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:16)\r\n        at com.atlassian.plugins.spring.interceptor.spi.SpringInterceptorAdapter.invoke(SpringInterceptorAdapter.java:23)\r\n        at sun.reflect.GeneratedMethodAccessor686.invoke(Unknown Source)\r\n        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n        at java.lang.reflect.Method.invoke(Method.java:606)\r\n        at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)\r\n        at com.sun.proxy.$Proxy202.invoke(Unknown Source)\r\n        at com.atlassian.plugins.spring.interceptor.plugin.ExportableInterceptorAdapter.invoke(ExportableInterceptorAdapter.java:26)\r\n        at sun.reflect.GeneratedMethodAccessor685.invoke(Unknown Source)\r\n        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n        at java.lang.reflect.Method.invoke(Method.java:606)\r\n        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)\r\n        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)\r\n        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)\r\n        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n        at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)\r\n        at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)\r\n        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n        at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)\r\n        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)\r\n        at com.sun.proxy.$Proxy2225.invoke(Unknown Source)\r\n        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)\r\n        at com.sun.proxy.$Proxy2231.getEvents(Unknown Source)\r\n        at com.atlassian.confluence.extra.calendar3.rest.CalendarResource.getEvents(CalendarResource.java:725)\r\n        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\r\n        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)\r\n        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n        at java.lang.reflect.Method.invoke(Method.java:606)\r\n        at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:234)\r\n        at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:100)\r\n        at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)\r\n        at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38)\r\n        at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)\r\n        at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:132)\r\n        at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:230)\r\n        at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)\r\n        at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)\r\n        at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\r\n        at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)\r\n        at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\r\n        at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)\r\n        at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)\r\n        at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)\r\n        at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)\r\n        at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)\r\n        at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)\r\n        at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)\r\n        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)\r\n        at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)\r\n        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\r\n        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26)\r\n        at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.plugins.cors.CorsFilter.doFilter(CorsFilter.java:65)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\r\n        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)\r\n        at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)\r\n        at com.atlassian.confluence.util.profiling.ProfilingPageFilter.doFilter(ProfilingPageFilter.java:44)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\r\n        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.cache.TransactionalCacheFactoryCleanupFilter.doFilter(TransactionalCacheFactoryCleanupFilter.java:68)\r\n        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)\r\n        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:40)\r\n        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:26)\r\n        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:63)\r\n        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211)\r\n        at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:28)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100)\r\n        at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:34)\r\n        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:61)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:44)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\r\n        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:42)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)\r\n        at com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:29)\r\n        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:74)\r\n        at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)\r\n        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.confluence.web.filter.ConfluenceTimingFilter.doFilter(ConfluenceTimingFilter.java:79)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n        at com.atlassian.confluence.extra.webdav.servlet.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:43)\r\n        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\r\n        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:58)\r\n        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:43)\r\n        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:53)\r\n        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:31)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)\r\n        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50)\r\n        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)\r\n        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)\r\n        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)\r\n        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)\r\n        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:100)\r\n        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)\r\n        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)\r\n        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1041)\r\n        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:603)\r\n        at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)\r\n        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)\r\n        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)\r\n        at java.lang.Thread.run(Thread.java:744)\r\n{code}\r\n# Alternatively, after a few hours the error message might change to this (due to cache flush):\r\n{code}\r\nError(s) occurred.\r\nUnable to find linked JIRA application with ID 73e5520d-9db8-32c3-bb74-482d617435d4\r\n{code}\r\n\r\nNB: When you delete an application link through the front end, the JIRA calendars are not updated/removed at all. You can see this by running this query in the database and observing that the old application link id persists in the value column:\r\n{code}\r\nselect * from \"AO_950DC3_TC_SUBCALS_PROPS\" where key = 'applicationId';\r\n{code}\r\n\r\nh3. Workaround\r\n# Recreate the application link. At this point if the application link id is the same, the calendar will display again\r\n# If you are still seeing the error:\r\n## *We strongly recommend performing this on a test server first to ensure the process works as expected*\r\n## Take a [full backup of Confluence|https://confluence.atlassian.com/display/DOC/Production+Backup+Strategy]\r\n## If you have the first error (NullPointerException), make a note of the calendar id in the error (eg e9b1480c-c0b0-4999-ba57-5e9b7836209c). This will be referred to as 'the-affected-calendar-id';\r\n## If you have the second error (Unable to find linked JIRA application), make a note of the application link id. This will be referred to as 'the-*old*-application-link-id'.\r\n## Run this query to find the new application link id:\r\n{code}\r\nselect * from bandana where bandanakey = 'applinks.global.application.ids';\r\n{code}\r\n## This will yield a list of application ids wrapped in <string> tags. If there is only one, make a note of it. This will be referred to as 'the-*new*-application-link-id'.\r\n##- If you have more than one, to figure out which is the correct one, run this query with each application link one at a time:\r\n{code}\r\nselect * from bandana where bandanakey like '%the-application-link-id-from-the-above-query%';\r\n{code}\r\nLook through the results of each of these and check the URLs to determine which is the new application link to the JIRA server. This will be referred to as 'the-*new*-application-link-id'.\r\n## If you experienced the first error (NullPointerException) and do not current have 'the-*old*-application-link-id', run this to find it, otherwise skip to the next step.\r\n##- Run this to find 'the-*old*-application-link-id: {code}\r\nselect \"VALUE\" from \"AO_950DC3_TC_SUBCALS_PROPS\" where calendar_id LIKE '%the-affected-calendar-id%';\r\n{code}\r\n##- Grab this value. This will be referred to as 'the-*old*-application-link-id'.\r\n## Run this to determine if there are any other calendars that reference 'the-*old*-application-link-id':\r\n{code}\r\nselect * from \"AO_950DC3_TC_SUBCALS_PROPS\" where \"VALUE\" LIKE '%the-*old*-application-link-id%';\r\n{code}\r\n## Make a note of the IDs of any rows returned\r\n## Update the JIRA calendars:\r\n{code}\r\nupdate \"AO_950DC3_TC_SUBCALS_PROPS\" set \"VALUE\" = 'the-*new*-application-link-id' where \"VALUE\" LIKE '%the-*old*-application-link-id%';\r\n{code}\r\n# Restart Confluence","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxfiqv:","customfield_14734":"1|hxf43j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|hzu0fz:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxf43b:","customfield_12830":null,"summary":"If an application link is deleted, JIRA calendars display an error","customfield_17031":null,"customfield_17030":null,"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":"CONFSRVDEV-1649","environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1876428","self":"https://jira.atlassian.com/rest/api/latest/issue/1876428","key":"CONFSERVER-79007","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_10580":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/99902","id":"99902","name":"7.4.16","archived":false,"released":true,"releaseDate":"2022-03-30"},{"self":"https://jira.atlassian.com/rest/api/2/version/100197","id":"100197","description":"","name":"7.13.6","archived":false,"released":true,"releaseDate":"2022-05-12"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43191","id":"43191","name":"Content - Page"},{"self":"https://jira.atlassian.com/rest/api/2/component/10400","id":"10400","name":"Core - Content REST APIs"},{"self":"https://jira.atlassian.com/rest/api/2/component/42823","id":"42823","name":"Editor - 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_10432":null,"customfield_16932":null,"customfield_10433":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/CONFSERVER-79007/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-06-02T13:55:17.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3gb2v:","updated":"2026-09-17T04:05:19.000+0000","customfield_20730":null,"customfield_22630":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nWhen updating a page that has UNPUBLISHED CHANGES, the changes will be merged, but the flag will be gone from the page.\r\n\r\nThis is reproducible on Data Center: (yes)\r\n\r\nh3. Steps to Reproduce\r\n # Create a page and publish text \"A\" on it.\r\n # Edit page again change it to \"AB\" and save changes (do not publish it).\r\n# In view mode you will see \"A\" with the \"unpublished changes\" flag on top of the page and in draft \"AB\".\r\n# Now update the same page with REST API and change it to \"AC\"\r\n\r\nh3. Expected Results\r\n# In view mode, you will see \"AC\" flag of \"unpublished changes\" is visible, and in edit mode, we will see \"ACB\". That way you can discard any changes.\r\n\r\nh3. Actual Results\r\n# In view mode, you will see \"AC\" flag of \"unpublished changes\" is *not* visible anymore, and in edit mode, we will see \"ACB\". You are unaware of \"B\" and you might publish it without intention.\r\n\r\nh3. Workaround\r\nA potential workaround can be to discard any drafts after making change to a page with a DELETE call on this page:\r\n{code}\r\n<base_url>/rest/synchrony/1.0/content/<page_id>/changes/unpublished\r\n{code}\r\nAn alternative option can be to prevent users from editing a page that has been updated by REST API.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3gaxr:","customfield_14734":"1|i3gb47:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3ffxr:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3gb3z:","customfield_12830":null,"summary":"Updating page with REST api removes UNPUBLISHED CHANGES flag","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14330","value":"Not Done","id":"14330","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14234","value":"Not Done","id":"14234","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2162222","self":"https://jira.atlassian.com/rest/api/latest/issue/2162222","key":"CONFSERVER-104467","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"customfield_12530":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115400","id":"115400","description":"","name":"11.0.0","archived":false,"released":false},{"self":"https://jira.atlassian.com/rest/api/2/version/118296","id":"118296","name":"9.2.26","archived":false,"released":false},{"self":"https://jira.atlassian.com/rest/api/2/version/118495","id":"118495","description":"","name":"10.2.19","archived":false,"released":false}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_21632":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Improve Existing","id":"18931","disabled":false},"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nchangeloggingcategory.action pass duplicated nodeId via both query parameter and form attribute\r\nh3. Steps to Reproduce\r\n # Create a confluence cluster (2 nodes)\r\n\r\n # Goto administration > Logging and Profiling, click button `Enable SQL Logging` or any other `Enable xxxxxx` button\r\n\r\nh3. Expected Results\r\n\r\nSQL logging successfully enabled/disabled\r\nh3. Actual Results\r\n\r\n500 error page displayed.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n-- url: /admin/changeloggingcategory.action | userName: admin | referer: https://instenv-761564-gf2w.instenv.internal.atlassian.com/admin/viewlog4j.action?nodeId=371af000 | traceId: fbe51d16903268bccom.atlassian.confluence.cluster.NoSuchClusterNodeException: Invalid node ID: 371af000, 371af000\tat com.atlassian.confluence.cluster.nutcluster.NutclusterClusterManager.lambda$submitToNode$1(NutclusterClusterManager.java:523)\tat java.base/java.util.Optional.orElseThrow(Optional.java:403)\tat com.atlassian.confluence.cluster.nutcluster.NutclusterClusterManager.submitToNode(NutclusterClusterManager.java:523)\tat com.atlassian.confluence.impl.logging.admin.ConfigureLoggingAction.execute(ConfigureLoggingAction.java:267)\tat com.atlassian.confluence.impl.logging.admin.ConfigureLoggingAction.changeLoggingCategory(ConfigureLoggingAction.java:240)\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(DirectMethodHandleAccessor.java:104)\tat java.base/java.lang.reflect.Method.invoke(Method.java:565)\tat ognl.OgnlRuntime.invokeMethodInsideSandbox(OgnlRuntime.java:909)\tat ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:894)\tat ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1643)\tat ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:44)\tat org.apache.struts2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:99)\tat org.apache.struts2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:91)\tat com.atlassian.confluence.impl.struts.ConfluenceMethodAccessor.callMethod(ConfluenceMethodAccessor.java:20)\tat ognl.OgnlRuntime.callMethod(OgnlRuntime.java:1699)\tat ognl.ASTMethod.getValueBody(ASTMethod.java:72)\tat ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:171)\tat ognl.SimpleNode.getValue(SimpleNode.java:206)\tat ognl.Ognl.getValue(Ognl.java:408)\tat org.apache.struts2.ognl.OgnlUtil.lambda$ognlGet$3(OgnlUtil.java:438)\tat org.apache.struts2.ognl.OgnlUtil.withRoot(OgnlUtil.java:790)\tat org.apache.struts2.ognl.OgnlUtil.ognlGet(OgnlUtil.java:438)\tat org.apache.struts2.ognl.OgnlUtil.callMethod(OgnlUtil.java:411) {noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4r6lz:","customfield_14734":"1|i4r6s7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4q084:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4r6rz:","customfield_12830":null,"summary":"changeloggingcategory.action pass duplicated nodeId via both query parameter and form attribute","customfield_17031":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14331","value":"Done","id":"14331","disabled":false},"customfield_17030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14236","value":"Not Needed","id":"14236","disabled":false},"customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_13630":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null}],"warningMessages":null,"names":null,"schema":null}