{"expand":"schema,names","startAt":0,"maxResults":50,"total":51724,"issues":[{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2141233","self":"https://jira.atlassian.com/rest/api/latest/issue/2141233","key":"JRASERVER-79362","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110999","id":"110999","description":"","name":"11.0.0","archived":false,"released":true,"releaseDate":"2025-08-01"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. 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Issue Summary\r\n\r\nWhen a search is performed with issue-level security enabled and the user has many group memberships, Jira can use large amounts of memory leading to heap exhaustion.\r\nh3. Steps to Reproduce\r\n\r\nExact steps to replicate have not yet been fully determined, but this behaviour has been observed in a production Jira instance and confirmed by heap dump analysis to be related to metrics collection in Jira.\r\nh3. Expected Results\r\n\r\nJira should perform the search without excessive memory usage.\r\nh3. Actual Results\r\n\r\nJira uses excessive memory leading to heavy garbage collection activity and out of memory errors.\r\nh3. Workaround\r\n\r\nAdd the following [dark feature flag|https://support.atlassian.com/jira/kb/manage-dark-features-in-jira-data-center/] to Jira to disable collection of the affected metrics: *com.atlassian.jira.request.local.metrics.collector.disabled*","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nrfj:","customfield_14734":"1|i4nrlr:","customfield_10651":null,"customfield_14731":"1|i4ml38:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nrlj:","customfield_12830":null,"customfield_10401":null,"summary":"Performing a search as a user with many group memberships and issue-level security enabled can cause excessive memory usage","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2141135","self":"https://jira.atlassian.com/rest/api/latest/issue/2141135","key":"JRASERVER-79361","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/1","iconUrl":"https://jira.atlassian.com/images/icons/priorities/highest.svg","name":"Highest","id":"1"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["er85","flashfirefigther","l1l2","performance","performance-scalability","pse-request","warranty"],"customfield_11433":"9223372036854775807","customfield_10610":84.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/114496","id":"114496","name":"10.3.15","archived":false,"released":true,"releaseDate":"2026-01-07"}],"customfield_20934":null,"issuelinks":[{"id":"552396","self":"https://jira.atlassian.com/rest/api/2/issueLink/552396","outwardIssue":{"id":"1458689","key":"JRASERVER-70397","self":"https://jira.atlassian.com/rest/api/2/issue/1458689","fields":{"summary":"Bulk issue move operations are slow and performance is degraded with small EagerLoadingOfBizCustomFieldPersister cache","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/1","iconUrl":"https://jira.atlassian.com/images/icons/priorities/highest.svg","name":"Highest","id":"1"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10030","name":"Cloners","inward":"was cloned as","outward":"is cloned from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10030"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. Typically, only recently created issues are in this status. Our product teams review these issues regularly.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Needs Triage","id":"10030","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10841","id":"10841","name":"Bulk Operations","description":"Bulk edit, bulk delete, bulk move, bulk migration of issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":255.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=a40e482b6993","name":"a40e482b6993","key":"JIRAUSER8662926","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8662926&avatarId=9785816","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8662926&avatarId=9785816","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8662926&avatarId=9785816","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8662926&avatarId=9785816"},"displayName":"Samuel de Azevedo Dias","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=a40e482b6993","name":"a40e482b6993","key":"JIRAUSER8662926","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8662926&avatarId=9785816","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8662926&avatarId=9785816","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8662926&avatarId=9785816","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8662926&avatarId=9785816"},"displayName":"Samuel de Azevedo Dias","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79361/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79361/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-04-09T16:25:44.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4nrdz:","updated":"2026-04-10T12:05:18.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\n\r\nIn JRASERVER-68806 we decreased the size of the {{EagerLoadingOfBizCustomFieldPersister}} cache from infinite to 10.The issue was resolved in JRASERVER-70397. However, we still see the same pattern in new versions of Jira. \r\nh3. Expected Results\r\n * Bulk issue operations are fast\r\n * DB is not overloaded with requests\r\n\r\nh3. Actual Results\r\n * bulk issue operations are slow\r\n * Large number of SQL operations querying {{customfieldvalue}} table, the same behavior as the other bug ticket. \r\n{noformat}\r\nSELECT ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE FROM customfieldvalue WHERE ISSUE='' {noformat}\r\n\r\nh3. Notes\r\n\r\nExample of thread doing _BulkMigrateOperation :_ \r\n{noformat}\r\nsun.nio.ch.Net.poll(java.base@17.0.18/Native Method)\r\nsun.nio.ch.NioSocketImpl.park(java.base@17.0.18/NioSocketImpl.java:186)\r\nsun.nio.ch.NioSocketImpl.park(java.base@17.0.18/NioSocketImpl.java:195)\r\nsun.nio.ch.NioSocketImpl.implRead(java.base@17.0.18/NioSocketImpl.java:319)\r\nsun.nio.ch.NioSocketImpl.read(java.base@17.0.18/NioSocketImpl.java:355)\r\nsun.nio.ch.NioSocketImpl$1.read(java.base@17.0.18/NioSocketImpl.java:808)\r\njava.net.Socket$SocketInputStream.read(java.base@17.0.18/Socket.java:966)\r\nsun.security.ssl.SSLSocketInputRecord.read(java.base@17.0.18/SSLSocketInputRecord.java:484)\r\nsun.security.ssl.SSLSocketInputRecord.readHeader(java.base@17.0.18/SSLSocketInputRecord.java:478)\r\nsun.security.ssl.SSLSocketInputRecord.bytesInCompletePacket(java.base@17.0.18/SSLSocketInputRecord.java:70)\r\nsun.security.ssl.SSLSocketImpl.readApplicationRecord(java.base@17.0.18/SSLSocketImpl.java:1465)\r\nsun.security.ssl.SSLSocketImpl$AppInputStream.read(java.base@17.0.18/SSLSocketImpl.java:1069)\r\norg.postgresql.core.VisibleBufferedInputStream.readMore(VisibleBufferedInputStream.java:162)\r\norg.postgresql.core.VisibleBufferedInputStream.ensureBytes(VisibleBufferedInputStream.java:129)\r\norg.postgresql.core.VisibleBufferedInputStream.ensureBytes(VisibleBufferedInputStream.java:114)\r\norg.postgresql.core.VisibleBufferedInputStream.read(VisibleBufferedInputStream.java:74)\r\norg.postgresql.core.PGStream.receiveChar(PGStream.java:467)\r\norg.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2166)\r\norg.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:371)\r\norg.postgresql.jdbc.PgStatement.executeInternal(PgStatement.java:502)\r\norg.postgresql.jdbc.PgStatement.execute(PgStatement.java:419)\r\norg.postgresql.jdbc.PgPreparedStatement.executeWithFlags(PgPreparedStatement.java:194)\r\norg.postgresql.jdbc.PgPreparedStatement.executeQuery(PgPreparedStatement.java:137)\r\norg.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:123)\r\norg.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:123)\r\ncom.atlassian.jira.ofbiz.sql.PreparedStatementWrapper.executeQuery(PreparedStatementWrapper.java:41)\r\ncom.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeQuery$5(DiagnosticPreparedStatement.java:59)\r\ncom.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement$$Lambda$4118/0x00007fbfa7aaed20.execute(Unknown Source)\r\ncom.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:91)\r\ncom.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:62)\r\ncom.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeQuery(DiagnosticPreparedStatement.java:59)\r\norg.ofbiz.core.entity.jdbc.SQLProcessor.executeQuery(SQLProcessor.java:543)\r\norg.ofbiz.core.entity.GenericDAO.createEntityListIterator(GenericDAO.java:882)\r\norg.ofbiz.core.entity.GenericDAO.selectListIteratorByCondition(GenericDAO.java:862)\r\norg.ofbiz.core.entity.GenericDAO.selectByAnd(GenericDAO.java:734)\r\norg.ofbiz.core.entity.GenericHelperDAO.findByAnd(GenericHelperDAO.java:166)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:913)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:891)\r\norg.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:860)\r\ncom.atlassian.jira.ofbiz.DefaultOfBizDelegator.findByAnd(DefaultOfBizDelegator.java:83)\r\ncom.atlassian.jira.ofbiz.WrappingOfBizDelegator.findByAnd(WrappingOfBizDelegator.java:62)\r\ncom.atlassian.jira.issue.customfields.persistence.CustomFieldRetrievalHelper.getValuesOrderedByUpdate(CustomFieldRetrievalHelper.java:20)\r\ncom.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.lambda$getValuesForIssueId$1(EagerLoadingOfBizCustomFieldPersister.java:139)\r\ncom.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister$$Lambda$4666/0x00007fb{noformat}\r\nh3. Workaround\r\n * No workaround available, since the below workaround does not help in this case. \r\n{code:java}\r\n-Djira.customfield.values.cache.max.size=1000\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nr8v:","customfield_14734":"1|i4nrf3:","customfield_10651":null,"customfield_14731":"1|i4mkwk:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nrev:","customfield_12830":null,"customfield_10401":null,"summary":"Bulk issue move operations are slow and performance is degraded ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2140899","self":"https://jira.atlassian.com/rest/api/latest/issue/2140899","key":"JRASERVER-79360","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115510","id":"115510","name":"11.3.3","archived":false,"released":true,"releaseDate":"2026-03-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. Typically, only recently created issues are in this status. Our product teams review these issues regularly.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Needs Triage","id":"10030","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=0c6a3d9a44f1","name":"0c6a3d9a44f1","key":"JIRAUSER10061216","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10061216&avatarId=11226945","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10061216&avatarId=11226945","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10061216&avatarId=11226945","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10061216&avatarId=11226945"},"displayName":"Tushar Thakur","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=0c6a3d9a44f1","name":"0c6a3d9a44f1","key":"JIRAUSER10061216","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10061216&avatarId=11226945","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10061216&avatarId=11226945","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10061216&avatarId=11226945","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10061216&avatarId=11226945"},"displayName":"Tushar Thakur","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79360/votes","votes":4,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79360/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-04-09T14:49:41.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4nrb3:","updated":"2026-04-10T07:02:23.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAfter the migration from 10.3.16 LTS to v11.3.3 LTS, Piecharts are not showing slice for a customfields for which values are 'none'.\r\n\r\n*Version info*\r\n\r\nJira v11.3.3\r\nh3. Steps to Reproduce\r\n * Create a single-select custom field *“Acceptance Status”* with several options as below and {*}no default value{*}; add it to a project’s screens.\r\n ** Open\r\n ** Accepted\r\n ** Accepted with findings\r\n ** Not accepted\r\n ** Not applicable\r\n * Create issues so that some have a value in _Acceptance Status_ and some leave it empty.\r\n * Save a filter that returns all these issues (including the ones with empty {_}Acceptance Status{_}).\r\n * Create a dashboard, add a Pie Chart gadget, use that filter, and set Statistic Type = Acceptance Status.\r\n * Observe that issues with empty/None Acceptance Status are not shown as a slice in the Pie Chart, even though they are in the filter results.\r\n\r\nh3. Expected Results\r\n\r\nThe slice for custom fields with value \"None\" should be shown in Piechart. !Screenshot 2026-04-09 at 2.16.52 PM.png|thumbnail!\r\nh3. Actual Results\r\n\r\nThe slice for custom fields with value \"None\" are not being shown in Piechart. !Screenshot 2026-04-09 at 2.17.02 PM.png|thumbnail!\r\nh3. Workaround\r\n\r\nCurrently, no workaround is available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nr5z:","customfield_14734":"1|i4nrc7:","customfield_10651":null,"customfield_14731":"1|i4mkto:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nrbz:","customfield_12830":null,"customfield_10401":null,"summary":"Pie charts don’t display slices for custom fields when the value is “None”","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2141130","self":"https://jira.atlassian.com/rest/api/latest/issue/2141130","key":"JRASERVER-79359","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110999","id":"110999","description":"","name":"11.0.0","archived":false,"released":true,"releaseDate":"2025-08-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/115510","id":"115510","name":"11.3.3","archived":false,"released":true,"releaseDate":"2026-03-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. Typically, only recently created issues are in this status. 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79359/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-04-09T14:37:16.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4nrav:","updated":"2026-04-10T06:25:52.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJira 11 doesn't include the SSLHostconfig parameters by default in server.xml file as per the latest changes with [Tomcat 10|https://tomcat.apache.org/tomcat-10.0-doc/ssl-howto.html#SSL_and_Tomcat].\r\n\r\nEven when server.xml is generated from config.sh, Jira still uses the *deprecated SSL attributes* ({{keystoreFile}}, {{keystorePass}}, {{keystoreType}}, {{keyAlias}}, {{sslProtocol}}) directly on the connector, which Tomcat 10.1 no longer supports.\r\nh3. Steps to Reproduce\r\n # Install a Jira version prior to 11.x\r\n\r\n # Run Jira over HTTPS as per [Running Confluence over SSL/HTTPS|https://confluence.atlassian.com/conf95/running-confluence-over-ssl-or-https-1573751689.html]\r\n\r\n # Upgrade Jira to version 11.x\r\n\r\nh3. Expected Results\r\n\r\nJira should come up after once upgrade is completed.\r\nh3. Actual Results\r\n\r\nJira 11 fails to start and in the application logs we see below error. This indicates that server.xml configuration for the HTTPS connector is missing or incorrectly configured an SSLHostConfig element.\r\n\r\nEven when server.xml is generated using config.sh script, the server.xml generated as per old Tomcat 8/9 SSL attributes.\r\nThe below exception is thrown in the atlassian.jira.log file:\r\n {code}\r\njava.lang.IllegalArgumentException: No SSLHostConfig element was found with the hostName [_default_] to match the defaultSSLHostConfigName for the connector [https-jsse-nio-8443] at org.apache.tomcat.util.net.AbstractJsseEndpoint.initialiseSsl(AbstractJsseEndpoint.java:84)\r\n{code}\r\n\r\nh3. Workaround\r\n # *Stop Jira.*\r\n\r\n # *Back up* {{{}server.xml{}}}.\r\n\r\n # *Edit* {{server.xml}} to replace the existing HTTPS connector with something like this:\r\n\r\n(Please replace {{********}} with your actual keystore password)\r\n{code:java}\r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n\r\n\r\n{code}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nr5r:","customfield_14734":"1|i4nrbz:","customfield_10651":null,"customfield_14731":"1|i4mktg:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nrbr:","customfield_12830":null,"customfield_10401":null,"summary":"Jira 11 doesn't include SSLHostConfig parameters by default in server.xml","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2140311","self":"https://jira.atlassian.com/rest/api/latest/issue/2140311","key":"JRASERVER-79357","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nVersion names containing {{&}} are displayed as {{&}} in Affects Version/s and Fix Version/s dropdowns in the Create/Edit Issue dialog in Jira Data Center 11.3.3.\r\nh3. Steps to Reproduce\r\n # In a Jira project, create or rename a version to include an ampersand, for example:\r\n{{SW & HW 2.0}}\r\n # Go to that project and click *Create* to open the *Create Issue* dialog.\r\n(Alternatively, open an existing issue and click {*}Edit{*}.)\r\n # Open the *Affects Version/s* dropdown.\r\n # Open the *Fix Version/s* dropdown.\r\n\r\nh3. Expected Results\r\n * The version option is rendered as:\r\n{{SW & HW 2.0}}\r\n * The ampersand is displayed as a normal {{&}} character.\r\n\r\nh3. Actual Results\r\n * In the *Create Issue* and *Edit Issue* dialogs, in both *Affects Version/s* and *Fix Version/s* dropdowns, the version option is rendered as:\r\n{noformat}SW & HW 2.0{noformat}\r\n * After selecting the version and saving:\r\n ** The *View Issue* screen displays the version correctly as {{{}SW & HW 2.0{}}}.\r\n ** The REST API returns the correct name, for example via:\r\n{{GET /rest/api/2/project/\\{projectKey}/versions}}\r\n→ {{{}\"name\": \"{}}}{{{}SW & HW 2.0{}}}{{{}\"{}}}\r\n\r\nThis indicates the underlying stored value is correct; the incorrect display is limited to the version pickers in the Create/Edit Issue UI.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4np5z:","customfield_14734":"1|i4npc7:","customfield_10651":null,"customfield_14731":"1|i4mito:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4npbz:","customfield_12830":null,"customfield_10401":null,"summary":"Version names containing & are displayed as &","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2140180","self":"https://jira.atlassian.com/rest/api/latest/issue/2140180","key":"JRASERVER-79356","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115197","id":"115197","description":"","name":"10.3.16","archived":false,"released":true,"releaseDate":"2025-12-08"}],"customfield_20934":null,"issuelinks":[{"id":"552156","self":"https://jira.atlassian.com/rest/api/2/issueLink/552156","outwardIssue":{"id":"1988547","key":"JRASERVER-76527","self":"https://jira.atlassian.com/rest/api/2/issue/1988547","fields":{"summary":"Support for PostgreSQL 16","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/10030","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. 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Closing this gap would also help us add more Confluence licenses in favor of Miro. \r\n\r\n\r\nhttps://help.miro.com/hc/en-us/articles/13061918433426-Brand-center","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nno7:","customfield_10651":null,"customfield_14734":"1|i4nnuf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4mhbw:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4nnu7:","customfield_10653":null,"customfield_10401":null,"summary":"Confluence Brand Colors","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2139806","self":"https://jira.atlassian.com/rest/api/latest/issue/2139806","key":"JRASERVER-79351","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"552057","self":"https://jira.atlassian.com/rest/api/2/issueLink/552057","inwardIssue":{"id":"2031529","key":"JRASERVER-77840","self":"https://jira.atlassian.com/rest/api/2/issue/2031529","fields":{"summary":"Update the Supported Platforms document to include the most recent OJDBC driver for Oracle Database","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55604","id":"55604","name":"Environment - 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Issue Summary\r\n\r\nJira Data Center (including Jira 11) still mandates the Oracle JDBC 19.3.0.0 ojdbc8 driver, which dates back to 2019. This has not been updated despite years of Oracle bugfix and security patch releases.\r\nh3. Current Situation\r\n * Jira 11 requires JDK 21, yet the certified driver is ojdbc8 (compiled for Java 8)\r\n\r\n * The 19.3.0.0 version is the initial release of the 19c driver — no subsequent bugfix releases have been certified\r\n\r\n * Other Atlassian DC products (e.g., Crowd) already certify ojdbc11 23.6.x, showing this is achievable within Atlassian\r\n\r\nh3. Request:\r\n # At minimum, certify the latest Oracle 19c JDBC bugfix release (currently 19.x.x.x) instead of the 2019 baseline 19.3.0.0\r\n\r\n # Evaluate and certify the ojdbc11 or ojdbc17 driver variants, which are optimized for newer JDK versions — particularly relevant since Jira 11 mandates JDK 21\r\n\r\n # Establish a regular cadence for re-certifying JDBC drivers to avoid falling years behind\r\n\r\nh3. Why this matters:\r\n * Running a 7-year-old driver introduces unnecessary security risk\r\n\r\n * Customers miss out on driver-level bugfixes and performance improvements\r\n\r\n * The ojdbc8 variant cannot leverage JDK 11+ optimizations available in ojdbc11/ojdbc17\r\n\r\n * Atlassian's own products are inconsistent — Crowd is years ahead of Jira in driver certification\r\n\r\n \r\n{noformat}\r\n {noformat}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nnhj:","customfield_10651":null,"customfield_14734":"1|i4nnnr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4mh58:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4nnnj:","customfield_10653":null,"customfield_10401":null,"summary":"Support and certify newer Oracle JDBC driver versions for Jira Data Center (19.x patch releases 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Issue Summary\r\n\r\nWhen we set specific gadget colors on Jira Look and Feel configuration, these colors are being overridden but the default colors we display on gadget configuration colors inside the dashboards.\r\nh3. Steps to Reproduce\r\n # Go to Look and Feel configuration\r\n # Move down to Gadget Colors\r\n # Insert the following color config:\r\n ** {{#ffb800}}\r\n ** {{#002844}}\r\n ** {{#ff0000}}\r\n ** {{#00875a}}\r\n ** {{#00a3bf}}\r\n ** {{#6554c0}}\r\n ** {{#5e6c84}}\r\n\r\n # Update the values\r\n # Open a new browser tab\r\n # Open any Dashboard\r\n # Include some new gadgets\r\n # Edit the configuration and try to select the colors\r\n # Here Jira is not respecting the color configuration that were inserted previouly at Look and Feel config: !color mismatch.png|width=516,height=269!\r\n\r\nh3. Expected Results\r\n\r\nJira should display in the gadget configuration in the dashboard the same Look and Feel color setup, and display the color accordingly.\r\nh3. Actual Results\r\n\r\nLook and Feel color config is being overridden\r\nh3. Workaround\r\n\r\nCurrently there is no workaround, it will be added as soon as it is available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nmvr:","customfield_14734":"1|i4nn1z:","customfield_10651":null,"customfield_14731":"1|i4mgjg:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nn1r:","customfield_12830":null,"customfield_10401":null,"summary":"Gadget colors on Dashboards are not respecting “Look and Feel gadget configuration colors”.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2139919","self":"https://jira.atlassian.com/rest/api/latest/issue/2139919","key":"JRASERVER-79349","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/114595","id":"114595","name":"11.3.1","archived":false,"released":true,"releaseDate":"2025-12-23"},{"self":"https://jira.atlassian.com/rest/api/2/version/115510","id":"115510","name":"11.3.3","archived":false,"released":true,"releaseDate":"2026-03-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"},{"self":"https://jira.atlassian.com/rest/api/2/component/10870","id":"10870","name":"UPM (Universal Plugin Manager)","description":"We need this for historical purposes. 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Issue Summary\r\n\r\n[Jira Calendar plugin|https://marketplace.atlassian.com/apps/293/jira-calendar-plugin]/gadget fails to render with OpenSearch, the opt-in alternative to the default Lucene search engine \r\nh3. Steps to Reproduce\r\n # Spin up a Jira DC instance version 11.3.*\r\n\r\n # Configure the application to use OpenSearch by following [this document.|https://confluence.atlassian.com/adminjiraserver112/configuring-opensearch-for-jira-1688897464.html]\r\n\r\n # *Install* “[Jira Calendar Plugin”|https://marketplace.atlassian.com/apps/293/jira-calendar-plugin] from Atlassian Marketplace.\r\n\r\n # *Create* a dashboard.\r\n\r\n # *Add* the gadget “[Jira Calendar Plugin”|https://marketplace.atlassian.com/apps/293/jira-calendar-plugin] to the dashboard.\r\n\r\nh3. Expected Results\r\n\r\nThe gadget renders data successfully.\r\nh3. Actual Results\r\n\r\n\r\n\r\nThe gadget fails to render, resulting in the following exception.\r\n\r\n\r\n\r\n!image-2026-04-02-18-51-12-757.png|width=472,height=78!\r\n\r\nThe following exception is thrown in the _atlassian-jira.log_ file:\r\n{code:java}\r\nhttp-nio-8080-exec-51 url: /jira/rest/calendar-plugin/1.0/calendar/htmlcalendar.html; user: xxxx ERROR admin 631x1424x1 14ty3i0 10.140.13.100,172.50.0.2 /rest/calendar-plugin/1.0/calendar/htmlcalendar.html [c.a.j.ext.calendar.HtmlCalendar] An error occured while the user's search was being executed. Search limit exceeded. We couldn't complete your search because it requests 2,147,483,647 results which exceeded the search platform limit of 10,000. Try refining your query or contact your Jira administrator. Repeating the same search may not work.\r\ncom.atlassian.jira.issue.search.RenderableSearchException: Search limit exceeded. We couldn't complete your search because it requests 2,147,483,647 results which exceeded the search platform limit of 10,000. Try refining your query or contact your Jira administrator. Repeating the same search may not work.\r\n {code}\r\n \r\nh3. Workaround\r\n\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nmqv:","customfield_14734":"1|i4nmx3:","customfield_10651":null,"customfield_14731":"1|i4mgek:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nmwv:","customfield_12830":null,"customfield_10401":null,"summary":"Jira Calendar plugin/gadget fails to render with OpenSearch","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2139395","self":"https://jira.atlassian.com/rest/api/latest/issue/2139395","key":"JRASERVER-79347","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nWhile adding value in the {*}Time Spent{*}/{*}Time Remaining{*} field  as 4.1h or 8.2h for an issue the error \"Invalid time duration entered\" is displayed.\r\n\r\nIn my testing, I found certain values work and certain values don't, so between 8.0h and 8.9h  (one decimal) place everything works except *8.2d* and {*}8.7d{*}. But I haven't spotted any pattern for it. Although *8.2d* fails, *4.2d* works. Similarly, *8.1d* works, but *4.1d* fails.\r\n|*Time value*|*Works?*|\r\n|8.1d|!https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/check-128px.png|height=20!|\r\n|8.2d|!https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/cross-128px.png|height=20!|\r\n|8.3d|!https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/check-128px.png|height=20!|\r\n|8.4d|!https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/check-128px.png|height=20!|\r\n|8.5d|!https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/check-128px.png|height=20!|\r\n|8.6d|!https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/check-128px.png|height=20!|\r\n|8.7d|!https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/cross-128px.png|height=20!|\r\n|8.8d|!https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/check-128px.png|height=20!|\r\n|8.9d|!https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/check-128px.png|height=20!|\r\n|4.1d|!https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/cross-128px.png|height=20!|\r\n|4.2d|!https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/check-128px.png|height=20!|\r\n|4.7d|!https://pf-emoji-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/check-128px.png|height=20!|\r\nh3. Steps to Reproduce\r\n # Go to {_}Settings > Issue > Time Tracking{_}, set the 'Default unit for time tracking' to *Minute* or {*}Hour{*}(which default setting).\r\n\r\n!default unit-minutes.png|width=558,height=350!\r\n\r\n2. Click Create button, and add the _Log work >Time Spent_\r\n\r\n3. Add the time as 4.1d or 8.2d or 8.7d to display the error\r\n\r\n!Error-8.2d.png|width=387,height=368!\r\n\r\n4. Click *Create* to create the issue. \r\n\r\n \r\nh3. Expected Results\r\n\r\nNo errors and time to be set as 4.1d, 8.2d or 8.7d\r\nh3. Actual Results\r\n\r\nWe get an error message \"Invalid time duration entered\"\r\nh3. Workaround\r\n\r\nFrom {_}Settings > Issue > Time Tracking{_}, change the 'Default unit for time tracking' to *Day*\r\n\r\nor Enter time in Hours or minutes (eg. 1w 3d 1h 36m)\r\n\r\n!Workaround.png|width=469,height=284!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nkjj:","customfield_14734":"1|i4nkpr:","customfield_10651":null,"customfield_14731":"1|i4me78:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nkpj:","customfield_12830":null,"customfield_10401":null,"summary":"In Work Log(time tracking) field adding value as 4.1d, 8.2d 8.7d for an issue the error \"invalid time duration\" is 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Issue Summary\r\n\r\nThis is reproducible on Data Center: (yes) \r\n\r\nA global issue has been identified in the customer instance (v10.3.18), where *Component* names containing an ampersand (&) are incorrectly rendered as {{{}&{}}}.\r\n\r\nThis error is causing a failure of custom fields logic. A custom field is configured to populate based on the selected {*}Component{*}. Because the system is using {{&}} instead of &, the custom field fails to recognize the component match.\r\n\r\nIf the component name has any of these symbols such as \"&\", \"<\" and \">\", while creating a new issue, the component name shows as \"&\", \"<\" and \">\" respectively.\r\nh3. Steps to Reproduce\r\n # Create a new \"Component\" with name \"{{{}RF & TEST{}}}\"\r\n\r\n # Create a new issue and click to expand the Component Drop down\r\n\r\n # The new component is listed as {{{}RF & TEST{}}}, instead of {{RF & TEST}} when we create new issues or reuse it in any logic with other custom fields.\r\n\r\nh3. Expected Results\r\n # When creating issues and trigger the Component drop down we should load components with \"&\" instead \"&\"\r\n # When automatically populate custom fields based on selected component, we should populate the same value instead of display a blank option and force us to manually select it after creating the issue.\r\n\r\nh3. Actual Results\r\n * Components are wrongly displaying \"&\" when we select it in the create issue screen\r\n * If we create a logic to populate other custom fields based on the component it will not load automatically.\r\n\r\nh3. Workaround\r\n\r\nFor this custom field reusage logic, user can manually select the Compoment used while creating the issue.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ngo7:","customfield_14734":"1|i4nguf:","customfield_10651":null,"customfield_14731":"1|i4mabw:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ngu7:","customfield_12830":null,"customfield_10401":null,"summary":"While creating new components in Jira having \"&\",\"<\" and \">\" if we reuse it in any other logic ie: Custom fields, it is going to be displayed as \"&\" instead of \"&\". The component is also showing as \"&\", \"<\" and \">\" while creating a new 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Spent field.\r\n\r\n!image-2026-03-27-10-18-01-971.png!\r\n\r\nIf I add 1w 3d 1h 36m there, it works\r\n\r\n!image-2026-03-27-10-30-24-330.png!\r\n\r\nThe similar test with 8.1d, 8.3d,7.2d,9.2d doesn't show any problem.\r\n\r\nWhy is 8.2d restricted in this field","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ng67:","customfield_10651":null,"customfield_14734":"1|i4ngcf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4m9tw:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4ngc7:","customfield_10653":null,"customfield_10401":null,"summary":"8.2d is als invalid time by 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Issue Summary\r\nManaging filter permissions doesn't save updates as intended when editing filter permissions from two different menus:\r\n\r\nFilter > Details > Edit Permissions\r\nIssues > Manage Filters > Cog > Edit\r\n\r\nh3. Steps to Reproduce\r\n # Log in to Jira 11.3.2\r\n # Perform an Issue Search and save the filter.\r\n!sc1.png|thumbnail!\r\n # From the filter view, click on Details > Edit permissions.\r\n # Add a few users as Editors\r\n!sc2.png|thumbnail!\r\n # Details pop-up show as expected.\r\n!sc3.png|thumbnail!\r\n # Navigate to Issues > Manage Filters\r\n # The filter displays correct permissions.\r\n!sc4.png|thumbnail!\r\n # Click > Edit and add another user to the Editors\r\n!sc5.png|thumbnail!\r\n!sc6.png|thumbnail!\r\n # Once you click Save, permissions are erased.\r\n!sc7.png|thumbnail!\r\n!sc8.png|thumbnail!\r\n\r\nh3. Expected Results\r\nPermissions should add the new user to the current editors.\r\n\r\nh3. Actual Results\r\nPermissions are erased after saving.\r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nf93:","customfield_14734":"1|i4nffb:","customfield_10651":null,"customfield_14731":"1|i4m8ws:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nff3:","customfield_12830":null,"customfield_10401":null,"summary":"Editing the Filter Editor permissions erase the current permissions","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2138525","self":"https://jira.atlassian.com/rest/api/latest/issue/2138525","key":"JRASERVER-79342","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nIn Jira data center version 10.3.16, when a user switches the language to German under his profile settings, the tooltip is unable to render the date properly under the Dates section in an issue.\r\nh3. Steps to Reproduce\r\n # *Log in to Jira* and navigate to your {*}Profile{*}.\r\n\r\n # Navigate to *Preferences* and click on the *Edit* next to it.\r\n\r\n # Change the *Language* to *Deutsch (Deutschland)* and click on {*}Update{*}.\r\n\r\n # Open any issue in your Jira instance. Under Dates (Daten), hover over the date either Created (Erstellt) or Updated (Aktualisiert), and wait for 2-3 seconds.\r\n\r\n # You will notice that the tooltip pop-up cannot render the date properly in German.\r\n\r\nh3. Expected Results\r\n\r\nIn any other language, the date is being rendered properly, as shown in the image below.\r\n\r\n!image-2026-03-26-14-19-57-941.png!\r\nh3. Actual Results\r\n\r\nIn German, the tooltip is not rendering the date properly, as highlighted in the image below.\r\n\r\n!image-2026-03-26-14-20-37-608.png!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nem7:","customfield_14734":"1|i4nesf:","customfield_10651":null,"customfield_14731":"1|i4m89w:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nes7:","customfield_12830":null,"customfield_10401":null,"summary":"The tooltip does not render the date properly in German 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Jira Software Cloud, the sprint reports (e.g. Sprint Report / Sprint Retrospective) currently show who _completed_ the sprint, but do not show who _started_ it.\r\n\r\nFor example, on a typical sprint retrospective report such as:\r\n{{https://example.atlassian.net/jira/software/c/projects/ABC/boards/1/reports/sprint-retrospective?sprint=123}}\r\nyou can see who completed the sprint, but there is no equivalent “Started by” field.\r\n\r\n*Request:*\r\n\r\nPlease add the name of the user who started the sprint to the sprint reports, in the same way Jira shows the user who completed the sprint. Ideally:\r\n * Display a “Started by on ” field near the sprint dates, and\r\n\r\n * Keep it consistent across all sprint-related reports (Sprint Report, Sprint Retrospective, etc.).\r\n\r\n*Why this matters:*\r\n * Helps teams understand who initiated a sprint when reviewing history and running retros.\r\n\r\n * Makes it easier to audit and correct mistakes (e.g., sprint started too early or on the wrong board).\r\n\r\n * Keeps the UX consistent: we already see who completed the sprint; seeing who started it is a logical complement.\r\n\r\nThank you for considering this improvement.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ne9j:","customfield_10651":null,"customfield_14734":"1|i4nefr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4m7x8:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4nefj:","customfield_10653":null,"customfield_10401":null,"summary":"Feature request: Show “Started by” user on sprint reports","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2138191","self":"https://jira.atlassian.com/rest/api/latest/issue/2138191","key":"JRASERVER-79340","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/10100","id":"10100","description":"","name":"Incorrectly Filed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11905","id":"11905","name":"Navigation - 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This makes it impossible to determine who is commented in the export comment. \r\n\r\n \r\n\r\nHTML export does not include comments, but instead shows summary count instead of summary detail.\r\n\r\n \r\n\r\nRequest to have the comments add to the HTML export so you can see all the comments with user details. \r\n\r\n \r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nd93:","customfield_10651":null,"customfield_14734":"1|i4ndfb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4m6ws:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4ndf3:","customfield_10653":null,"customfield_10401":null,"summary":"CLOUD - HTML Export to include all comments with 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results{*}{*}:{*}\r\nKeep the work item title/summary fixed at the top of the issue detail page whilst scrolling down, as is already the case with breadcrumbs.\r\n\r\n\r\n*Details:*\r\nWork items often accumulate many comments and have detailed descriptions, so the page becomes long to scroll through. When working on multiple work items simultaneously opened in multiple tabs, or when analysing comments of the same Work Item in detail,  it becomes difficult to grasp the Work context at a glance. \r\nHaving the summary fixed at the top of the page improves usability and productivity,so that the user doesn't have to scroll all the way back to the top every time to read the summary or click on ‘Copy Link’\r\n\r\n\r\n*When was the bug first discovered?*\r\nThis behaviour has been going on for about a year now, since the Jira refactor that introduced the term ‘Work Item’ in place of ‘Issue’.\r\n+Previously, the title remained fixed at the top of the page.+","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nd2f:","customfield_10651":null,"customfield_14734":"1|i4nd8n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4m6q4:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4nd8f:","customfield_10653":null,"customfield_10401":null,"summary":"Work header/summary/title should be fixed on the top when scrolling","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2138059","self":"https://jira.atlassian.com/rest/api/latest/issue/2138059","key":"JRASERVER-79338","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This 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Tremblay","active":true,"timeZone":"America/Detroit"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7563f6cb8dd5","name":"7563f6cb8dd5","key":"JIRAUSER10092791","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10092791&avatarId=11258982","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10092791&avatarId=11258982","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10092791&avatarId=11258982","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10092791&avatarId=11258982"},"displayName":"Michel Tremblay","active":true,"timeZone":"America/Detroit"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79338/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79338/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-03-24T17:51:45.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4nc2f:","updated":"2026-03-24T17:51:45.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"This is both for CLOUD and DC Jira using Assets\r\n\r\nWhen using Assets in a Dashboard gadget, and then using the links to get to the related issues, \r\nThe jql will only contains the ObjectKey of the Assets, Making the JQL unreadable. \r\n\r\nSince jql with assets supports having both the ObjectKey and it's Label, it would make the JQL way more readable if that JQL contained also the Label of the Assets from the filter. \r\n\r\nThe JQL Autocomplete does add the Label of the Asset when creating the JQL, it would be quite nice to have the same when clicking on a link in the dashboard. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nbxb:","customfield_10651":null,"customfield_14734":"1|i4nc3j:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4m5l0:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4nc3b:","customfield_10653":null,"customfield_10401":null,"summary":"Dashboard Gadget With Assets JQL Links only ObjectKey","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2137794","self":"https://jira.atlassian.com/rest/api/latest/issue/2137794","key":"JRASERVER-79337","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115510","id":"115510","name":"11.3.3","archived":false,"released":true,"releaseDate":"2026-03-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/56390","id":"56390","name":"Tomcat"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":19.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf063312d081","name":"cf063312d081","key":"JIRAUSER5113377","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5113377&avatarId=5975921","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5113377&avatarId=5975921","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5113377&avatarId=5975921","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5113377&avatarId=5975921"},"displayName":"Binoy Nicholas","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf063312d081","name":"cf063312d081","key":"JIRAUSER5113377","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5113377&avatarId=5975921","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5113377&avatarId=5975921","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5113377&avatarId=5975921","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5113377&avatarId=5975921"},"displayName":"Binoy Nicholas","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79337/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79337/watchers","watchCount":6,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-03-24T00:57:08.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4nbbz:","updated":"2026-04-12T07:21:43.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJIRA 11.3.3 (LTS) Windows x64 Installer (install4j) fails to upgrade from old JIRA versions due to IllegalArgumentException\r\nh3. Steps to Reproduce\r\n # Install Jira v11.3.2 or previous versions on Windows\r\n\r\n # Try upgrade to v11.3.3 through Windows installer\r\n\r\nh3. Expected Results\r\n\r\nInstaller continues with the normal upgrade steps and complete installation\r\nh3. Actual Results\r\n * Installer quits and throws below error in the upgrade installation directory itself (filename - atlassian-jira-software-11.3.3-x64_error):\r\n * The below exception is thrown in the xxxxxxx.log file:\r\n\r\n{noformat}\r\nIn action \"Run script\" (screen \"Check if Jira is running [Form]\"), property \"Script\":\r\njava.lang.IllegalArgumentException: port out of range:-1\r\n at java.base/java.net.InetSocketAddress.checkPort(Unknown Source)\r\n at java.base/java.net.InetSocketAddress.(Unknown Source)\r\n at com.atlassian.inception.TomcatChecker.isTomcatRunning(TomcatChecker.java:15)\r\n at com.install4j.script.I4jScript_Internal_236.eval(I4jScript_Internal_236.java:5)\r\n at com.install4j.script.I4jScript_Internal_236.evaluate(I4jScript_Internal_236.java:*30)\r\n at com.install4j.runtime.installer.helper.Script.evaluate(Script.java:33)\r\n at com.install4j.runtime.installer.ContextImpl.runScript(ContextImpl.java:210)\r\n at com.install4j.runtime.installer.ContextImpl.runScript(ContextImpl.java:204)\r\n at com.install4j.runtime.beans.actions.control.RunScriptAction.execute(RunScriptAction.java:35)\r\n at com.install4j.runtime.beans.actions.SystemInstallOrUninstallAction.install(SystemInstallOrUninstallAction.java:29)\r\n at com.install4j.runtime.installer.ContextImpl$7.executeAction(ContextImpl.java:1774)\r\n at com.install4j.runtime.installer.ContextImpl$7.fetchValue(ContextImpl.java:1764)\r\n at com.install4j.runtime.installer.ContextImpl$7.fetchValue(ContextImpl.java:1761)\r\n at com.install4j.runtime.installer.helper.comm.actions.FetchObjectAction.execute(FetchObjectAction.java:14)\r\n at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionDirect(HelperCommunication.java:292)\r\n at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionInt(HelperCommunication.java:267)\r\n at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionChecked(HelperCommunication.java:205)\r\n at com.install4j.runtime.installer.helper.comm.HelperCommunication.fetchObjectChecked(HelperCommunication.java:188)\r\n at com.install4j.runtime.installer.ContextImpl.performActionIntStatic(ContextImpl.java:1761)\r\n at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(InstallerContextImpl.java:157)\r\n at com.install4j.runtime.installer.ContextImpl.performAction(ContextImpl.java:1173)\r\n at com.install4j.runtime.installer.controller.Controller.executeAction(Controller.java:411)\r\n at com.install4j.runtime.installer.controller.Controller.executeActions(Controller.java:377)\r\n at com.install4j.runtime.installer.controller.Controller.handleCommand(Controller.java:231)\r\n at com.install4j.runtime.installer.controller.Controller.start(Controller.java:133)\r\n at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:61)\r\n at com.install4j.runtime.installer.Installer.main(Installer.java:46)\r\n at java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)\r\n at java.base/java.lang.reflect.Method.invoke(Unknown Source)\r\n at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:84)\r\n at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)\r\n at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)\r\nIn action \"Check Jira is shut [Run script]\" (screen \"Upgrade Actions [Form]\"), property \"Script\":\r\njava.lang.IllegalArgumentException: port out of range:-1 {noformat}\r\nh3. Workaround\r\n * Backup current server.xml\r\n *  Temporarily set the shutdown port to a valid value\r\nChange:\r\n{code:java}\r\n\r\n{code}\r\nTo:\r\n{code:java}\r\n\r\n{code}\r\n8005 is the Tomcat default, but any unused port will work.\r\n\r\n * Run the Jira 11.3.3 installer/upgrade again. The installer should now proceed without the port out of range error.\r\n * After the upgrade completes, we can revert the shutdown port back to -1 for security:\r\n{code:java}\r\n\r\n{code}\r\n\r\n * Or, leave it as a valid port if you want to avoid this issue in future upgrades (but be aware of the security implications). KB article reference - [Upgrade Fails due to java.lang.IllegalArgumentException: port out of range|https://support.atlassian.com/confluence/kb/upgrade-fails-due-to-javalangillegalargumentexception-port-out-of-range/]","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nb6v:","customfield_14734":"1|i4nbd3:","customfield_10651":null,"customfield_14731":"1|i4m4uk:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nbcv:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA 11.3.3 (LTS) Windows x64 Installer (install4j) fails to upgrade from old JIRA versions due to IllegalArgumentException","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2137671","self":"https://jira.atlassian.com/rest/api/latest/issue/2137671","key":"JRASERVER-79336","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/2","id":"2","description":"The problem described is an issue which will never be fixed.","name":"Won't 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Issue Summary\r\n\r\nWhen using the endpoint [https://developer.atlassian.com/server/jira/platform/rest/v10003/api-group-jql/#api-api-2-jql-autocompletedata-suggestions-get], Jira returns *&* as *&* because the response is encoded as HTML.\r\n\r\nThis suggestion proposes adding separate endpoint that will return ampersand sign encoded as a *&* string.\r\nh3. Steps to Reproduce\r\n\r\nSend a request to [https://developer.atlassian.com/server/jira/platform/rest/v10003/api-group-jql/#api-api-2-jql-autocompletedata-suggestions-get] endpoint, and use & for the JQL search, the suggestion will return *&* instead of {*}&{*}. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4n93b:","customfield_10651":null,"customfield_14734":"1|i4n99j:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4m2r0:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4n99b:","customfield_10653":null,"customfield_10401":null,"summary":"Provide suggestions endpoint that returns encoded ampersand sign","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2137610","self":"https://jira.atlassian.com/rest/api/latest/issue/2137610","key":"JRASERVER-79334","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/3","id":"3","description":"The 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Issue Summary\r\n\r\nThe system property {{-Datlassian.pats.expiry.warning.days}} currently only supports a single integer value. The default warning period is 5 days before a token expires. The property can be set by system administrators to a single custom value that changes when the \"expires soon\" email notification is sent.\r\n\r\nThere should be an option to inform users multiple times about the expiry of their personal access tokens (for example 14, 7 and 2 days before the expiring of the tokens)\r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4n44v:","customfield_10651":null,"customfield_14734":"1|i4n4b3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4lxsk:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4n4av:","customfield_10653":null,"customfield_10401":null,"summary":"Allow sending multiple notifications about the expiry of personal access tokens","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2136417","self":"https://jira.atlassian.com/rest/api/latest/issue/2136417","key":"JRASERVER-79328","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10271","id":"10271","name":"Administration - 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The root cause appears to be SearchRequest.xml export requests that become \"stuck\" during aggregate time-tracking calculation:\r\n\r\n{code:java}\r\ncom.atlassian.jira.issue.util.DocumentIssueAggregateTimeTrackingCalculator.getAggregates(...)\r\n{code}\r\n\r\nFor each issue in the SearchRequest.xml results, Jira always calls getAggregates(DocumentIssueAggregateTimeTrackingCalculator.java:70) in Issue XMLView, regardless of the requested fields.\r\n\r\nTomcat thread dumps shows http worker threads stuck in TIMED_WAITING (parking) in LinkedBlockingQueue.poll(...) inside the aggregate calculation, sometimes for days:\r\n{code:java}\r\n\"http-nio-0.0.0.0-8080-exec-15 url: /sr/jira.issueviews:searchrequest-xml/temp/SearchRequest.xml; user: abcd\" #1870 [33522] daemon prio=5 os_prio=0 cpu=4348910.61ms elapsed=353158.82s tid=0x00007f5cef47fa60 nid=33522 runnable [0x00007f588e1d6000]\r\n java.lang.Thread.State: TIMED_WAITING (parking)\r\n\tat jdk.internal.misc.Unsafe.park(java.base@21.0.9/Native Method)\r\n\t- parking to wait for <0x00000004783436e8> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject)\r\n\t\"http-nio-0.0.0.0-8080-exec-20 url: /sr/jira.issueviews:searchrequest-xml/temp/SearchRequest.xml; user: dcba\" #1875 [33527] daemon prio=5 os_prio=0 cpu=4352227.79ms elapsed=353158.82s tid=0x00007f5ceda11f10 nid=33527 runnable [0x00007f588f0e5000]\r\n java.lang.Thread.State: RUNNABLE\r\n\tat java.lang.Thread.start0(java.base@21.0.9/Native Method)\r\n\tat java.lang.Thread.start(java.base@21.0.9/Thread.java:1553)\r\n\t- locked <0x0000000478d0d720> (a java.lang.Thread)\r\n\tat java.lang.System$2.start(java.base@21.0.9/System.java:2577)\r\n{code}\r\n\r\nThis leads to progressive exhaustion of available workers and node-level degradation which can only be recovered with restart of nodes.\r\n\r\nAdditionally, there is a FR in Confluence https://jira.atlassian.com/browse/CONFSERVER-98578 which covers impact on Jira performance if in case \"field=allcustom\". \r\n\r\nWorkaround:\r\nRestarting the affected node is currently the only reliable way to clear the stuck threads and restore normal behaviour.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4mznz:","customfield_14734":"1|i4mzu7:","customfield_10651":null,"customfield_14731":"1|i4ltbo:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4mztz:","customfield_12830":null,"customfield_10401":null,"summary":"SearchRequest.xml exports get stuck in aggregate time-tracking calculation DocumentIssueAggregateTimeTrackingCalculator.getAggregates","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2135484","self":"https://jira.atlassian.com/rest/api/latest/issue/2135484","key":"JRASERVER-79324","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This 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a Smart Query using the project key nd open an issue from the results then\r\n- neither the space/project name is displayed in the breadcrumbs\r\n- nor will the space/project be opened in the left sidebar\r\n\r\n \r\n\r\n!image-2026-03-09-08-35-53-021.png!\r\n\r\n \r\n\r\nI would expect to see the space name between 'Back' and 'Add parent' as a link.\r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4mw2f:","customfield_10651":null,"customfield_14734":"1|i4mw8n:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4lpq4:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4mw8f:","customfield_10653":null,"customfield_10401":null,"summary":"Breadcrumbs doesn't contain space/project 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being too stressful that i need to submit a suggestion. \r\nEvery page has a fixed header, which takes up 1/3 of my screen.\r\nWhenever i want to view tasks created, i have to scroll within a small table (inner scroll) and this is very stressful.\r\n\r\nThe above part of the page (1/3 of the screen) are non usable, with only 2/3 visible on the bottom, and then task lists created within that area with inner scroll within a table, which means only a few lines visible everytime. \r\n\r\nWith at least 50tasks in a project, can you imagine the stress to scroll a few lines again and again ? (only 1/3 of the screen is viewable space)\r\nCant. have a full view of all the tasks.\r\n\r\nStrongly suggest to NOT to make the header fixed, or at least you can make it smaller, a small narrower design, and not taking up nearly half of the space.\r\n\r\nAnd also for task list, why is there inner scroll within a table ?\r\nJust scroll the page, the table doesnt need to feed on the screen.\r\nthe UI is too horrible. Please kindly take a look into it.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4mt0v:","customfield_10651":null,"customfield_14734":"1|i4mt73:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4lmoc:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4mt6v:","customfield_10653":null,"customfield_10401":null,"summary":"Page layout 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Issue Summary\r\n\r\nIf disabling [Analytics|https://confluence.atlassian.com/enterprise/sharing-usage-data-in-data-center-1431241272.html], Apdex seems  stop functioning normally.\r\n\r\nYou won't see any new output in atlassian-jira-apdex.log, even after waiting 1 hour (the time span for outputting apdex data).\r\n\r\nAlso, If running the rest api of \"/rest/apdex/1/apdex?key=overall\r\n\" , the parameter of \"apdex\"  shows \"-1\" and r \"totalCount\" shows \"0\" . That means Apdex metrics is not gathered.\r\n\r\n \r\n\r\nThis behavior may be due to the stop of \"/jira/rest/analytics/1.0/publish/bulk\" in   [JRASERVER-70086: Disabling Jira Analytics should stop sending POST requests to /jira/rest/analytics/1.0/publish/bulk|https://jira.atlassian.com/browse/JRASERVER-70086] after Jira 10.7 . \"/jira/rest/analytics/1.0/publish/bulk\"  may be used for Apdex.\r\n\r\n \r\nh3. Steps to Reproduce\r\n # Login Jira with admin\r\n # Move into _JIRA ADMINISTRATION > System > Analytics_\r\n # Select \"Disabled\" in \"Sharing options{_}\"{_}\r\n # Move to  _Dashboards > View System Dashboard_ (to have some data for APDEX)\r\n # In URL location of browser, paste [https:///rest/apdex/1/apdex?key=overall|https:///rest/apdex/1/apdex?key=overal] to run [the REST API|https://support.atlassian.com/jira/kb/how-to-monitor-jira-performance-with-apdex/] to show APDEX metrics.\r\n\r\nh3. Expected Results\r\n\r\nApdex metrics are gathered, there will be a value for \"apdex\" and the value for \"totalCount\", not like \"-1\" and \"0\".\r\n{code:java}\r\n{\"apdex\":88,\"satisfiedCount\":14,\"toleratingCount\":2,\"frustratedCount\":1,\"totalCount\":17} {code}\r\nh3. Actual Results\r\n\r\nThe parameter of \"apdex\"  shows \"-1\" and r \"totalCount\" shows \"0\" . That means Apdex metrics is not gathered.\r\n{noformat}\r\n{\"apdex\":-1,\"satisfiedCount\":0,\"toleratingCount\":0,\"frustratedCount\":0,\"totalCount\":0}{noformat}\r\nh3. Workaround\r\n\r\nEnable Analytics again","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4msu7:","customfield_14734":"1|i4mt0f:","customfield_10651":null,"customfield_14731":"1|i4lmho:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4mt07:","customfield_12830":null,"customfield_10401":null,"summary":"Apdex will stop functioning if disabling Analytics ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2134767","self":"https://jira.atlassian.com/rest/api/latest/issue/2134767","key":"JRASERVER-79320","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\n*CHANGE_HISTORY* *entityVersionCache* is fully cleared on each issue delete, causing repeated expensive Lucene BKD lookups and severe performance degradation on memory‑constrained, large Jira Data Center clusters.\r\nh3. Steps to Reproduce\r\n # Set up a Jira Data Center cluster with:\r\n ** Large heap (e.g., 50 GB) and limited remaining system RAM (so that OS page cache is tight).\r\n # Warm up the CHANGE_HISTORY entityVersionCache by performing normal issue operations (create/update) and observe:\r\n ** Reasonable cache hit rates.\r\n ** Low replaceDocumentsWithVersionMillis (few ms).\r\n # Start deleting issues at a moderate rate from multiple nodes/users during peak activity.\r\n\r\nh3. Expected Results\r\n * Deleting an issue should invalidate/evict only the cache entries relevant to that issue (or at least minimally necessary entries), not the whole cache.\r\n * Avoid causing cluster-wide cache wipes for unrelated entities.\r\n\r\nh3. Actual Results\r\n * WriterWrapper.deleteDocuments() clears the entire entityVersionCache whenever an issue is deleted.\r\n * In a cluster, this cache clear is replicated to all nodes.\r\n * Under steady or bursty deletion patterns, caches on some nodes rarely warm up, forcing frequent disk‑backed BKD tree lookups for CHANGE_HISTORY updates, resulting in high latency and node health issues.\r\n\r\nh3. Workaround\r\n\r\nThese are operational mitigations, not fixes for the code‑level bug:\r\n * Reduce JVM heap to free OS page cache ({*}Primary Mitigation{*})\r\n * Operational guidance around issue deletions ({*}Secondary Mitigation{*})\r\n ** Advise users to avoid {*}concentrated bursts of deletions during peak hours{*}.\r\n ** Encourage bulk cleanup (e.g., backlog grooming, mass deletions) to be performed *outside peak business hours* ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ms27:","customfield_14734":"1|i4ms8f:","customfield_10651":null,"customfield_14731":"1|i4llos:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ms87:","customfield_12830":null,"customfield_10401":null,"summary":"Clearing the entire CHANGE_HISTORY entityVersionCache on each issue 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Issue Summary\r\n\r\nAfter upgrading to Jira 11.3.x, access_logs under Jira Installation Directory gets spammed with lots of entries as below:\r\n{code:java}\r\n\"GET /rest/api/2/search/error/lookup- HTTP/1.1\" 204 {code}\r\nh3. Steps to Reproduce\r\n # Install Jira 11.x version\r\n\r\n # For any sample project, access a few issues at random (using /jira/browse/ endpoint)\r\n\r\n # Observe the access log file.\r\n\r\nh3. Expected Results\r\n\r\nAccess log entries should not contain unnecessary entries such as \"GET /rest/api/2/search/error/lookup- HTTP/1.1\" \r\nh3. Actual Results\r\n\r\nThe access log contains multiple entries of below:\r\n{noformat}\r\n\"GET /rest/api/2/search/error/lookup- HTTP/1.1\" 204 {noformat}\r\nh3. !Jira_11.3.2_accesslog.png|width=699,height=59!\r\n\r\n!Screenshot 2026-03-02 at 10.45.37.png|width=703,height=405!\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behaviour. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4mqu7:","customfield_14734":"1|i4mr0f:","customfield_10651":null,"customfield_14731":"1|i4lkgs:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4mr07:","customfield_12830":null,"customfield_10401":null,"summary":"Access_logs are spammed with several millions of \"GET /rest/api/2/search/error/lookup- HTTP/1.1\" entries","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2134381","self":"https://jira.atlassian.com/rest/api/latest/issue/2134381","key":"JRASERVER-79317","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15830","value":"Severity 1 - Critical","id":"15830","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/114008","id":"114008","name":"10.3.13","archived":false,"released":true,"releaseDate":"2025-11-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/71805","id":"71805","name":"JQL Search","description":"Issues related only to JQL searching; 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Issue Summary\r\n\r\nThe [membersOf() JQL function|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-functions-reference-939938746.html] allows users to match a user field against the members of a particular group.\r\n\r\nWhen searching a group with a very large number of users (in our example, *6.2 million* users), this causes very high memory pressure (in the same example, *~4.1GB* of heap usage).\r\n\r\nThe impact is made more severe if the user performing the search reattempts the search, assuming that their original request has stalled and will not complete. In reality, the application thread is actually just taking a long time to perform the very expensive request. Each subsequent attempt will create a new thread to do the same work, resulting in elevated load and further heap consumption.\r\n\r\nIdeally, this is resolved either through optimization of the function, or implementing some kind of limit/threshold (possibly configurable by the admins) preventing the search from running when the target group contains more users than that limit.\r\nh3. Steps to Reproduce\r\n # Be on a Jira instance which has very many users within a group. Our example is ~6.2 million users in \"jira-users\".\r\n # Perform any JQL query containing membersOf(). An example:\r\n ## assignee in membersOf(\"jira-users\")\r\n # Aggravate the issue by clicking the Search button or reloading the page multiple times\r\n\r\nh3. Expected Results\r\n\r\nApplication will not be impacted any more than if any other reasonable/typical JQL query was ran.\r\nh3. Actual Results\r\n\r\nCPU load may increase due to the request being expensive. It may also increase due to the resulting Garbage Collection activity.\r\n\r\nApplication performance will degrade depending on CPU Load and Garbage Collection pauses.\r\n\r\nAn OutOfMemoryError will eventually occur. In our case, over 5 minutes later than when repro steps were performed.\r\n\r\nHeap Dump analysis reveals that heap usage is mainly in Thread Locals (and not necessarily an object containing the full list of users in the group)\r\nh3.   !image-2026-02-27-17-40-18-090.png|thumbnail!\r\nh3. Workaround\r\n\r\nNone\r\n\r\n[Increasing the heap allocation|https://confluence.atlassian.com/adminjiraserver/increasing-jira-application-memory-938847654.html] may help provide a buffer from the issue occurring, but the tradeoff in terms of increased resource allocation and GC performance degradation may not justify how easily the issue can be reproduced with just a few more parallel attempts.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4mqhj:","customfield_14734":"1|i4mqnr:","customfield_10651":null,"customfield_14731":"1|i4lk44:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4mqnj:","customfield_12830":null,"customfield_10401":null,"summary":"Using JQL function membersOf() with a large group can cause OutOfMemoryErrors","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2134540","self":"https://jira.atlassian.com/rest/api/latest/issue/2134540","key":"JRASERVER-79316","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - 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Issue Summary\r\n\r\nOn navigating to !https://pf-emoji-service--cdn.us-east-1.prod.public.atl-paas.net/standard/ef8b0642-7523-4e13-9fd3-01b65648acf6/64x64/2699.png|height=20! >System>Automation Restriction from the left side navigation bar, it displays a blank page. There is no public-facing document about this feature. This is an upcoming feature for 10.3.18, 11.3.3, 12.0.0, and by default, this flag should be OFF for other versions. This feature is still in Progress, and the link shouldn’t be available currently.\r\nh3. Steps to Reproduce\r\n # Login as Jira Admin\r\n\r\n # Navigate to !https://pf-emoji-service--cdn.us-east-1.prod.public.atl-paas.net/standard/ef8b0642-7523-4e13-9fd3-01b65648acf6/64x64/2699.png|height=20! >System>Automation Restriction\r\n\r\n # Blank page displayed\r\n\r\nh3. Expected Results\r\n\r\nThis link shouldn’t be available until the feature is released.\r\nh3. Actual Results\r\n\r\nThe link is available for users, and it displays a blank page when clicked.\r\nh3. Workaround\r\n\r\nSince the page doesn’t show any errors or cause any functionality issues. This can be ignored.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4mq9b:","customfield_14734":"1|i4mqfj:","customfield_10651":null,"customfield_14731":"1|i4ljvw:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4mqfb:","customfield_12830":null,"customfield_10401":null,"summary":"The customer is getting a blank Page: /secure/AutomationRestrictionsManagerAction!default.jspa","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2134273","self":"https://jira.atlassian.com/rest/api/latest/issue/2134273","key":"JRASERVER-79315","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - 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Issue Summary\r\n\r\nWhen Jira is configured to use 4‑digit year formats for all date settings (Advanced Settings and Look & Feel), Date Picker fields still accept manually entered 2‑digit years. The value is then interpreted as a literal year {{00xx}} and displayed as such (e.g. {{13/Feb/26}} → {{{}13/Feb/0026{}}}). This contradicts the configured {{yyyy}} pattern and can silently introduce invalid historical dates into issues and custom fields.\r\n\r\nThis is distinct from JRASERVER‑31291 (which changed default formats from {{yy}} to {{yyyy}} and fixed the 2044→1944 class of issues). Here, even *with* {{yyyy}} configured everywhere, the parser still accepts 2‑digit year input and stores it as a year in the {{00xx}} range.\r\nh3. Steps to Reproduce\r\n # _Preconditions (configuration)_\r\n\r\n ## In {*}Administration → System → General configuration → Advanced settings{*}, set:\r\n\r\n *** {{jira.date.picker.java.format = d/MMM/yyyy}}\r\n\r\n *** {{jira.date.picker.javascript.format = %e/%b/%Y}}\r\n\r\n *** {{jira.date.time.picker.java.format = dd/MMM/yyyy h:mm a}}\r\n\r\n *** {{jira.date.time.picker.javascript.format = %e/%b/%Y %I:%M %p}}\r\n\r\n ## In {*}Administration → System → User Interface → Look and feel → Date / time formats{*}, set:\r\n\r\n *** Complete Date/Time Format: {{dd/MMM/yyyy h:mm a}}\r\n\r\n *** Day/Month/Year Format: {{dd/MMM/yyyy}}\r\n\r\n_Repro steps_\r\n\r\n ## Go to {*}Administration → Issues → Custom fields{*}.\r\n\r\n ## Create a new custom field of type {*}Date Picker{*}, e.g. name it {{{}Repro Date Picker{}}}.\r\n\r\n ## Add this field to a Create screen for any test project.\r\n\r\n ## Open the *Create Issue* screen for that project.\r\n\r\n ## Locate the {{Repro Date Picker}} field, click into it, and {*}manually type{*}:\r\n{{13/Feb/26}}\r\n(matches {{d/MMM/yyyy}} except the year has only 2 digits).\r\n\r\n ## Submit the form to create the issue.\r\n\r\n ## View the created issue and observe the value of the {{Repro Date Picker}} field.\r\n!image-2026-02-26-17-54-48-463.png|width=337,height=284!\r\n\r\nh3. Expected Results\r\n * With all system date formats configured to a 4‑digit year ({{{}yyyy{}}} / {{{}%Y{}}}):\r\n\r\n ** Jira should either:\r\n\r\n *** Reject 2‑digit year input (e.g. {{{}13/Feb/26{}}}) as invalid for a {{yyyy}} pattern, *or*\r\n\r\n *** Normalize it to an appropriate 4‑digit year (e.g. interpret {{26}} as {{2026}} based on a documented rule).\r\n\r\n * Under no circumstance should Jira *silently* interpret {{26}} as the year {{0026}} when the configured pattern explicitly requires 4 digits.\r\n\r\nh3. Actual Results\r\n * The Create Issue operation succeeds; no validation error is shown for the Date Picker field.\r\n\r\n * On the issue view, the {{Repro Date Picker}} field displays:\r\n{{13/Feb/0026}}\r\n\r\n * I.e. Jira interprets the manually entered 2‑digit year {{26}} as the literal year {{{}0026{}}}, despite the system‑wide {{yyyy}} configuration.\r\n\r\nThis behavior also affects Date Time Picker fields when a 2‑digit year is manually entered (e.g. {{13/Feb/26 3:55 PM}} → {{{}13/Feb/0026 3:55 PM{}}}).\r\n\r\n!image-2026-02-26-17-55-35-051.png|width=292,height=243!\r\nh3. 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submit bugs/suggestions to JRACLOUD, but here it is anyway:\r\n\r\nyou guys tend to spend a lot of time changing things like what to call a \"Work Item\" or a \"Space\", features far less meaningful than other things you could improve upon, like this:\r\n\r\nhow about keeping the unique identifier for a Team or Person's name something an end-user *never* sees!  This has got to be one of your most non-user-friendly features you should address, something that would also be much more helpful!  See image 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Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79309/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-02-24T15:06:32.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4mmy7:","updated":"2026-03-16T13:26:00.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nService accounts can't fetch issues with JQL if the \"Browse Project\" permissions are restricted at Project level\r\nh3. Steps to Reproduce\r\n # Install Jira version 11.1.x or later versions\r\n ## Create a service account Jira administration > user management > service accounts [https://confluence.atlassian.com/enterprise/how-service-accounts-work-in-data-center-1627556033.html]\r\n ## grant then with the READ and READ ALL access and proceed to next\r\n ## It provides client ID and client secret\r\n ## now try generating access token as mentioned in this documentation :[https://confluence.atlassian.com/enterprise/create-a-service-account-via-rest-api-1627556048.html]\r\n{code:java}\r\ncurl --location '/rest/oauth2/latest/token' \\\r\n --header 'Content-Type: application/x-www-form-urlencoded' \\\r\n --data-urlencode 'client_id=f176c824a3066350feb93c64c8aba36' \\\r\n --data-urlencode 'client_secret=0161221f65043e572bc7107be3dd765022e61353b2be115977965b8d9596fb2' \\\r\n --data-urlencode 'grant_type=client_credentials' \\\r\n --data-urlencode 'scope=READ'\r\n{code}\r\nSample output:\r\n{code:java}\r\n{\"access_token\":\"eyJhbGciOiJIUzI1NiJ9.eyJpZCI6ImEyYmRmZDZjYjM5ODZkMWNhYmJlNTZlYTUxMYzBiIn0.MpTiP4E-bx9BXVnzv0Hfzk-6-GQqAn0hg_4GXmFlzsY\",\"token_type\":\"bearer\",\"expires_in\":3600,\"scope\":\"READ\"}% \r\n\r\n{code}\r\n\r\n # Now, restrict the \"Browse Project\" permission only to specific group and remove the \"Browse Projects\" that are granted to: \"Application access (any logged-in user)”\r\n # Use the OAuth access token to run JQLs like below\r\n{code:java}\r\ncurl -s -H \"Authorization: Bearer eyJhbGciOiJIUzIiJ9.eyJpZCI6ImEyYmRmZDZjYjM5ODZkMWNhYmJlNTZlYTUxMGQyYzBiIn0.MpTiPE-bx9BXVnzv0Hfzk-6-GQqAn0hg_4GXmFlzsY\" \\\r\n -H \"Accept: application/json\" \\\r\n \"/rest/api/2/search?jql=project%20%3D%20KANBAN\"\r\n{code}\r\n\r\n{panel:title=Concerns}\r\n * This effectively requires us to grant *browse access to all users* for the project.\r\n\r\n * We can’t add the *service account* to any project role/permission because it isn’t a licensed user.\r\n{panel}\r\nh3. Expected Results\r\n\r\nAs the service account not tied to any user or user account neither possible to grant them permissions specifically for these accounts the JQL should work without issues.\r\nh3. Actual Results\r\n\r\nIt returns no issues and the output will be displayed like below\r\n{code:java}\r\n{\"expand\":null,\"startAt\":0,\"maxResults\":50,\"total\":0,\"maxResultWindow\":null,\"issues\":[],\"warningMessages\":null,\"names\":null,\"schema\":null}%\r\n\r\n{code}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4mmt3:","customfield_10651":null,"customfield_14734":"1|i4mmzb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4lgf0:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4mmz3:","customfield_10653":null,"customfield_10401":null,"summary":"Service accounts can't fetch issues with JQL if the \"Browse Project\" permissions are restricted at Project level","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null}],"warningMessages":null,"names":null,"schema":null}