{"expand":"schema,names","startAt":0,"maxResults":50,"total":51569,"issues":[{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"670538","self":"https://jira.atlassian.com/rest/api/2/issue/670538","key":"JRASERVER-64346","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.02,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server","pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":16.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/64895","id":"64895","description":"","name":"7.2.7","archived":false,"released":true,"releaseDate":"2016-12-29"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/44190","id":"44190","name":"Jira Importers Plugin"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dchan","name":"dchan","key":"dchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dchan&avatarId=6196067","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dchan&avatarId=6196067","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dchan&avatarId=6196067","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dchan&avatarId=6196067"},"displayName":"David Chan","active":true,"timeZone":"America/Los_Angeles"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dchan","name":"dchan","key":"dchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dchan&avatarId=6196067","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dchan&avatarId=6196067","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dchan&avatarId=6196067","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dchan&avatarId=6196067"},"displayName":"David Chan","active":true,"timeZone":"America/Los_Angeles"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-64346/votes","votes":20,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-64346/watchers","watchCount":25,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2017-03-08T00:51:20.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hyh34f:","updated":"2026-07-30T04:40:53.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h4. Problem\r\nWhen an issue has an cascading select field with any value, it will break the JSON export.\r\n* If there is no field value, the JSON export will work fine.\r\n\r\nh4. Steps to Reproduce\r\n# Enable JSON export as detailed here: https://confluence.atlassian.com/display/JIRAKB/How+To+Enable+JSON+Export+in+JIRA\r\n** Note that this functionality is still in beta\r\n# Create a cascading select field\r\n# Configure the options to add a value (like \"abc\")\r\n# Create a ticket and populate the cascade field with the \"abc\" value\r\n# Attempt to do a JSON export on the issue\r\n# Note that it fails with a 500 error\r\n# Perform a JQL search, ensure to include the ticket with a cascading select field\r\n# Attempt to export the search to JSON\r\n# Note that the export stops with truncated result set.\r\n\r\nh4. Expected Results\r\nThe JSON exports would complete\r\n\r\nh4. Actual Results\r\n* JQL JSON export data is truncated and stops upon running into the 500 error\r\n* Issue JSON export fails with 500 error\r\n* Error in logs:\r\n{code}\r\n2017-03-07 22:26:16,052 http-nio-8080-exec-3 ERROR      [o.a.c.c.C.[.[localhost].[/].[searchrequest-view]] Servlet.service() for servlet [searchrequest-view] in context with path [] threw exception\r\njava.lang.RuntimeException: org.codehaus.jackson.JsonGenerationException: Null key for a Map not allowed in JSON (use a converting NullKeySerializer?)\r\n        at com.atlassian.jira.plugins.importer.views.SearchRequestJsonView.writeSearchResults(SearchRequestJsonView.java:67)\r\n        at com.atlassian.jira.plugin.searchrequestview.DefaultSearchRequestURLHandler.handleRequest(DefaultSearchRequestURLHandler.java:372)\r\n        at com.atlassian.jira.web.servlet.SearchRequestViewServlet.doGet(SearchRequestViewServlet.java:25)\r\n        at javax.servlet.http.HttpServlet.service(HttpServlet.java:622)\r\n        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)\r\n        ...\r\nCaused by: org.codehaus.jackson.JsonGenerationException: Null key for a Map not allowed in JSON (use a converting NullKeySerializer?)\r\n        at org.codehaus.jackson.map.ser.impl.FailingSerializer.serialize(FailingSerializer.java:34)\r\n        at org.codehaus.jackson.map.ser.std.MapSerializer.serializeFields(MapSerializer.java:237)\r\n        at org.codehaus.jackson.map.ser.std.MapSerializer.serialize(MapSerializer.java:186)\r\n        at org.codehaus.jackson.map.ser.std.MapSerializer.serialize(MapSerializer.java:23)\r\n        at org.codehaus.jackson.map.ser.BeanPropertyWriter.serializeAsField(BeanPropertyWriter.java:446)\r\n        at org.codehaus.jackson.map.ser.std.BeanSerializerBase.serializeFieldsFiltered(BeanSerializerBase.java:203)\r\n        at org.codehaus.jackson.map.ser.BeanSerializer.serialize(BeanSerializer.java:110)\r\n\t\t...\r\n{code}\r\n\r\nh4. Workaround\r\n* Remove the cascading select field values from the tickets.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hyh4c7:","customfield_14734":"1|hyh35b:","customfield_10651":null,"customfield_14731":"1|hyhuon:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hyh353:","customfield_12830":null,"customfield_10401":null,"summary":"JSON Export Breaks when Issue has Cascading Select Values","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1651069","self":"https://jira.atlassian.com/rest/api/2/issue/1651069","key":"JRASERVER-71654","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.05,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":13.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43398","id":"43398","name":"JQL","description":"Issues related to JQL, except those related purely to the search element of JQL; for those use ‘JQL Search’"},{"self":"https://jira.atlassian.com/rest/api/2/component/10125","id":"10125","name":"User Management - Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":5.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mfilipan","name":"mfilipan","key":"mfilipan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mfilipan&avatarId=6021407","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mfilipan&avatarId=6021407","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mfilipan&avatarId=6021407","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mfilipan&avatarId=6021407"},"displayName":"Marko Filipan","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mfilipan","name":"mfilipan","key":"mfilipan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mfilipan&avatarId=6021407","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mfilipan&avatarId=6021407","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mfilipan&avatarId=6021407","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mfilipan&avatarId=6021407"},"displayName":"Marko Filipan","active":false,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71654/votes","votes":63,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-71654/watchers","watchCount":49,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2020-10-07T11:39:05.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i2ewtz:","updated":"2026-07-30T04:40:45.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem definition\r\n'membersOf' function does not properly support \"WAS IN\" and other keywords.\r\n\r\nUsing function 'membersOf' throws error when using 'assignee was in' clause, likely due to inactive users. Although the JQL function does usually give results with active users and \"WAS IN\" keyword, these keywords are not supported to use with this function and there is no guarantee that it will work properly.\r\n\r\nApplying the JQL query returns the following error:\r\n{code}\r\nA value provided by the function 'membersOf' is invalid for the field 'assignee'.\r\n{code}\r\n !image-2020-10-07-13-36-41-148.png|thumbnail! \r\n\r\nh3. Suggested resolution\r\nImplement proper support for \"WAS IN\" and other keywords listed on [Advanced searching \\- functions reference \\- Jira \\- Atlassian documentation \\-  membersOf()|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-functions-reference-939938746.html#Advancedsearching-functionsreference-membersOfmembersOf()] documentation page, that are currently listed as unsupported. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2ewon:","customfield_10651":null,"customfield_14734":"1|i2ewv3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2ehuv:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2ewuv:","customfield_10653":null,"customfield_10401":null,"summary":"Using function 'membersOf' throws error when using 'assignee was in' clause likely due to inactive users.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"100274","self":"https://jira.atlassian.com/rest/api/2/issue/100274","key":"JRASERVER-20163","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"4058","customfield_11435":"4063","customfield_11437":"3864","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"37137","customfield_11434":"3858","customfield_17933":null,"labels":["affects-cloud","affects-server"],"customfield_11433":"35484","customfield_10610":70.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"43845","self":"https://jira.atlassian.com/rest/api/2/issueLink/43845","inwardIssue":{"id":"110462","key":"JRASERVER-21907","self":"https://jira.atlassian.com/rest/api/2/issue/110462","fields":{"summary":"I would like to configure the look and feel of the issue page--similar to how the dashboard is configured (but applicable to the issue page).","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"314639","self":"https://jira.atlassian.com/rest/api/2/issueLink/314639","outwardIssue":{"id":"770429","key":"JRACLOUD-20163","self":"https://jira.atlassian.com/rest/api/2/issue/770429","fields":{"summary":"Customizable Issue View Screen Layout","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"456535","self":"https://jira.atlassian.com/rest/api/2/issueLink/456535","inwardIssue":{"id":"326816","key":"JRASERVER-37756","self":"https://jira.atlassian.com/rest/api/2/issue/326816","fields":{"summary":"Ability to change order of System Fields on View Issue screen or Transition screens","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":22.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=948730854a3b","name":"948730854a3b","key":"casuva","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=casuva&avatarId=3426579","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=casuva&avatarId=3426579","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=casuva&avatarId=3426579","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=casuva&avatarId=3426579"},"displayName":"Omer","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"30301","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=948730854a3b","name":"948730854a3b","key":"casuva","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=casuva&avatarId=3426579","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=casuva&avatarId=3426579","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=casuva&avatarId=3426579","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=casuva&avatarId=3426579"},"displayName":"Omer","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-20163/votes","votes":149,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-20163/watchers","watchCount":100,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2010-01-18T07:35:00.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwalqf:","updated":"2026-07-30T04:40:42.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-20163].\n  {panel}\n\nh3. Problem Definition\r\n\r\nCurrently, the issue view screen is showing in sections and the custom fields are grouped under *Details* or *People* section. In some cases, we would like to reorder the section which is not possible in JIRA.\r\nh3. Suggested Solution\r\n * Allow the ability to reposition the section based on user's needs.\r\n\r\nh3. Why this is important\r\n\r\nIn some cases, customer needs to reorder the section based on the usage. For example:\r\n * Description section which describe the issue is preferable to place on the first section.\r\n * Customer links the issues a lot and it is preferable to reorder the *Issue Links* section, else customer has to scroll down those issue links to be able to view the regular screens.\r\n\r\n \r\n\r\n{{*Note: Please comment to add in different scenarios*}}\r\n----\r\n{panel:title=Original Request}\r\n\"Image/File Attachments\" and \"Issu Links\" section appears on top of regular issue screens in the view issue layout. We use issue linking a lot, and sometimes we have more than 300 issues those link to a single issue and this means we have to scroll down those 300 issue links to be able to view the regular screens.It would be great if we can play around with the issue view screen sections layout just like we can do for portlets on dashboard.\r\n{panel}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwewk7:","customfield_10651":null,"customfield_14734":"1|hwakk7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwk8un:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwfxz3:","customfield_10653":null,"customfield_10401":null,"summary":"Customizable Issue View Screen Layout","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1015544","self":"https://jira.atlassian.com/rest/api/2/issue/1015544","key":"JRASERVER-67785","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.11,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["triaged","warranty"],"customfield_11433":"9223372036854775807","customfield_10610":12.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/79901","id":"79901","description":"","name":"7.11.0","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/89103","id":"89103","name":"7.13.8","archived":false,"released":true}],"customfield_20934":null,"issuelinks":[{"id":"390104","self":"https://jira.atlassian.com/rest/api/2/issueLink/390104","inwardIssue":{"id":"1147566","key":"JRASERVER-69142","self":"https://jira.atlassian.com/rest/api/2/issue/1147566","fields":{"summary":"The \"Menu Item Highlight Text Color\" setting is not reflected when installing a fresh JIRA, or when clicking on the revert button","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43418","id":"43418","name":"System Administration - Look and Feel"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dkoh","name":"dkoh","key":"dkoh","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dkoh&avatarId=3169224","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dkoh&avatarId=3169224","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dkoh&avatarId=3169224","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dkoh&avatarId=3169224"},"displayName":"Danson","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dkoh","name":"dkoh","key":"dkoh","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dkoh&avatarId=3169224","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dkoh&avatarId=3169224","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dkoh&avatarId=3169224","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dkoh&avatarId=3169224"},"displayName":"Danson","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-67785/votes","votes":8,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-67785/watchers","watchCount":15,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2018-08-15T15:56:59.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12830","value":"10%","id":"12830","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hzjd87:","updated":"2026-07-30T04:40:36.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. *Summary*\r\nJIRA's _look and feel_ top navigation bar menu item highlight text colour does not contrast correctly when a user hovers over menu items. By default it is white, but when the user points on a menu item, it's text color will remain the same. \r\nFollowing, if in Jira's \"Look and feel\" menu we click on the *Revert* button for _Menu Item Highlight Text Color_, it will revert to a white menu item even if we refresh the browser or clear browser cache. This issue does not happen if we update the color manually using color code / color selection tools. \r\n(i) *Note:* Refresh the browser after changes are made in \"Look and feel\" to allow the browser to load the updated color configuration.\r\n\r\nh3. *Environment*\r\nJIRA Version: 7.11\r\n\r\nh3. *Steps to Reproduce*\r\n# Install a new JIRA 7.11 instance and you will be able to reproduce the issue by hover over menu issue list\r\n# You can try to change \"Menu Item Highlight Text Color\" manually and refresh browser. It will update accordingly\r\n# Once you updated manually and it works, try click \"*Revert*\" for \"Menu Item Highlight Text Color\" in look and feel\r\n(i) Must use revert button, update manually to white color will not able reproduce the behavior\r\n# Refresh browser and re-try hover over menu item\r\n\r\nh3.*Expected Results*\r\nJIRA look and feel will show its default value accordingly.\r\n\r\nh3.*Actual Results*\r\nAfter upgrade, and we restored XML backup with the look and feel configurations, it won't work. We need to manually update \"Menu Item Highlight Text Color\" again to trigger it to function.\r\n\r\nh3.*Workaround*\r\n# Try to update \"*Menu Item Highlight Text Colour*\" color to \"#ff00ff\"\r\n# Refresh browser to check if highlighted text color updated accordingly\r\n# Try to update \"*Menu Item Highlight Text Colour*\" color to \"#ffffff\" manually. Don't use *revert* button\r\n# Refresh your browser and check if the highlighted text was shown as white color\r\n(i) If the issue persists, kindly try clear browser cache/open incognito mode browser to re-check. Sometimes it may due to browser cache storing old configuration.\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzjdi7:","customfield_14734":"1|hzjd93:","customfield_10651":null,"customfield_14731":"1|hzjgq7:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzjd93:","customfield_12830":null,"customfield_10401":null,"summary":"Top navigation bar menu item highlight text colour poorly contrasts after upgrade to Jira 7.11","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"597919","self":"https://jira.atlassian.com/rest/api/2/issue/597919","key":"JRASERVER-60945","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server","jw-platform"],"customfield_11433":"9223372036854775807","customfield_10610":9.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"329592","self":"https://jira.atlassian.com/rest/api/2/issueLink/329592","outwardIssue":{"id":"770072","key":"JRACLOUD-60945","self":"https://jira.atlassian.com/rest/api/2/issue/770072","fields":{"summary":"Show Issue Type Name instead of Icon in Issue Navigator","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43392","id":"43392","name":"Navigation - View results"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":3.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ijimoh","name":"ijimoh","key":"ijimoh","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ijimoh&avatarId=2475911","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ijimoh&avatarId=2475911","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ijimoh&avatarId=2475911","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ijimoh&avatarId=2475911"},"displayName":"Ismael Olusula Jimoh","active":false,"timeZone":"Asia/Kuala_Lumpur"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ijimoh","name":"ijimoh","key":"ijimoh","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ijimoh&avatarId=2475911","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ijimoh&avatarId=2475911","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ijimoh&avatarId=2475911","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ijimoh&avatarId=2475911"},"displayName":"Ismael Olusula Jimoh","active":false,"timeZone":"Asia/Kuala_Lumpur"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-60945/votes","votes":175,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-60945/watchers","watchCount":80,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2016-05-10T07:44:23.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hy6s1j:","updated":"2026-07-30T04:05:56.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-60945].\n  {panel}\n\nh3. *Issue Summary*\r\n\r\nWhen a user performs a search and the result includes a lot of issue types, the user is presented with the icons for these issue types instead of the name of the issue type.\r\n\r\nIn essence, making it difficult to easily discern which issue type each issue is if they have used same images as icons.\r\n\r\nh3. *Feature*\r\n\r\nCan an option be added that lets the JIRA admin toggle between showing the issue type name or it's icon for their instance.\r\n\r\nh3. *Existing Behavior*\r\n\r\nJIRA would only show the feature name if no icon is associated with it and there's no way to toggle between the two.\r\n\r\nh3. *Known KB that Achieves feature partly*:\r\n* https://confluence.atlassian.com/display/JIRAKB/How+to+Display+the+Issue+Type+Name+in+Issue+Navigator+Column+Beside+the+Image+Icon?focusedCommentId=777017168#comment-777017168","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy6uqv:","customfield_10651":null,"customfield_14734":"1|hy6s2f:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hy84rr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hy6s27:","customfield_10653":null,"customfield_10401":null,"summary":"Show Issue Type Name instead of Icon in Issue Navigator","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2084283","self":"https://jira.atlassian.com/rest/api/2/issue/2084283","key":"JRASERVER-78867","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10125","id":"10125","name":"User Management - Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9dec92182c8f","name":"9dec92182c8f","key":"JIRAUSER4680957","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4680957&avatarId=10763359","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4680957&avatarId=10763359","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4680957&avatarId=10763359","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4680957&avatarId=10763359"},"displayName":"AviGhosh","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9dec92182c8f","name":"9dec92182c8f","key":"JIRAUSER4680957","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4680957&avatarId=10763359","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4680957&avatarId=10763359","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4680957&avatarId=10763359","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4680957&avatarId=10763359"},"displayName":"AviGhosh","active":false,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78867/votes","votes":3,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78867/watchers","watchCount":6,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2025-06-10T15:08:04.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4egqn:","updated":"2026-07-30T04:05:55.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"Currently, if the *Allow basic authentication on API calls* setting is disabled in Jira, we can't use Jira as a User directory within Confluence.\r\n\r\nAs a result, we encounter the following error:\r\n\r\n*Connection test failed. Response from the server:*\r\n\r\n{code:java}\r\ncom.atlassian.crowd.exception.ApplicationPermissionException: <?xml version=\"1.0\" encoding=\"UTF-8\" standalone=\"yes\"?> <warning> <message>Basic Authentication has been disabled on this instance.</message> </warning>{code}\r\n\r\nThis situation prevents us from enabling the option to disable basic authentication, which would allow us to eliminate reliance on Basic Authentication and enhance security by using PAT tokens exclusively.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4eglj:","customfield_10651":null,"customfield_14734":"1|i4egrr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4da5w:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4egrj:","customfield_10653":null,"customfield_10401":null,"summary":"Provide the option to use PAT tokens for authentication when utilising the Jira directory as a user directory within Confluence.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"209630","self":"https://jira.atlassian.com/rest/api/2/issue/209630","key":"JRASERVER-30000","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"141697","customfield_11435":"141697","customfield_11437":"141500","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":5.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"166840","customfield_11434":"141447","customfield_17933":null,"labels":["affects-server","ui-specialist"],"customfield_11433":"150059","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/26202","id":"26202","name":"5.0.7","archived":false,"released":true,"releaseDate":"2012-07-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/28192","id":"28192","name":"5.1.6","archived":false,"released":true,"releaseDate":"2012-10-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/64224","id":"64224","description":"","name":"7.2.5","archived":false,"released":true,"releaseDate":"2016-11-16"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11905","id":"11905","name":"Navigation - Export","description":"Plugin that renders issue search results, e.g. in XML, MS Excel or Word format"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jtye","name":"jtye","key":"jtye","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jtye&avatarId=2472129","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jtye&avatarId=2472129","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jtye&avatarId=2472129","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jtye&avatarId=2472129"},"displayName":"Joe Wai Tye","active":false,"timeZone":"Asia/Shanghai"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"163304","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jtye","name":"jtye","key":"jtye","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jtye&avatarId=2472129","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jtye&avatarId=2472129","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jtye&avatarId=2472129","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jtye&avatarId=2472129"},"displayName":"Joe Wai Tye","active":false,"timeZone":"Asia/Shanghai"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-30000/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-30000/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2012-10-05T14:24:28.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwwptj:","updated":"2026-07-30T04:05:51.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\nWhen using Print Preview mode in browsers like Firefox, IE and Google Chrome, if the scale chosen is 100%, then the user would be unable to view the entire page. Parts of it wouldn't be shown.\r\n\r\nAn example :\r\n\r\n!Print Preview in Firefox.jpg|thumbnail! \r\n\r\nh3. Steps to reproduce\r\n\r\n# Access a JIRA instance using either Firefox or IE\r\n# Access the 'Print Preview' option of the browser\r\n# Set the scale to 100% (actually it also manifests if the scale is 90% or 80%)\r\n\r\nh3. Additional Notes\r\n\r\n* Printing the document will show the attachment printed incorrectly\r\n\r\nh3. Workaround\r\n\r\n* The whole document can be viewed in 100% scale if the orientation is set from 'Portrait' to 'Landscape'\r\n* To print the attachment, download the file and print it with native application.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx0qpr:","customfield_14734":"1|hwwomf:","customfield_10651":null,"customfield_14731":"1|hx4yxr:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hwy4vr:","customfield_12830":null,"customfield_10401":null,"summary":"Unable to view full page in Print Preview mode","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2144695","self":"https://jira.atlassian.com/rest/api/2/issue/2144695","key":"JRASERVER-79394","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy27q1","whl-fy27q1-40"],"customfield_11433":"9223372036854775807","customfield_10610":22.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115405","id":"115405","name":"10.3.18","archived":false,"released":true,"releaseDate":"2026-03-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/115307","id":"115307","name":"10.3.19","archived":false,"released":true,"releaseDate":"2026-04-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mminns","name":"mminns","key":"mminns","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mminns&avatarId=5775235","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mminns&avatarId=5775235","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mminns&avatarId=5775235","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mminns&avatarId=5775235"},"displayName":"minnsey","active":true,"timeZone":"Australia/Sydney"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13031","value":"S","id":"13031","disabled":false},"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/36920","id":"36920","name":"Troubleshooting and Support Tools (ATST)","description":"Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":111.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=afd2063a99c7","name":"afd2063a99c7","key":"JIRAUSER5456373","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5456373&avatarId=6419055","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5456373&avatarId=6419055","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5456373&avatarId=6419055","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5456373&avatarId=6419055"},"displayName":"Vamshi R","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=afd2063a99c7","name":"afd2063a99c7","key":"JIRAUSER5456373","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5456373&avatarId=6419055","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5456373&avatarId=6419055","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5456373&avatarId=6419055","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5456373&avatarId=6419055"},"displayName":"Vamshi R","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79394/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-07-29T10:06:19.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79394/watchers","watchCount":7,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-05-07T15:51:51.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4odzj:","updated":"2026-07-29T10:06:19.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nDuring Jira Data Center upgrades to 10.3 or higher, Jira may fail to start or experience extreme startup delays due to a Java heap space OutOfMemoryError. The problem occurs in an Active Objects (AO) upgrade task within the Atlassian Troubleshooting and Support Tools (ATST) plugin: {{{}AODataCacheSchemaFixUpgradeTask{}}}.\r\n\r\nThis task attempts to load the entire {{AO_4789DD_DCDP_HI_CACHE}} table into memory. On large enterprise instances where this diagnostics cache contains millions of rows, the AO upgrade exhausts the JVM heap and causes a “GC death spiral” or {{java.lang.OutOfMemoryError: Java heap space}} in the {{active-objects-init}} / I/O dispatcher threads. As a result, the upgrade either never completes or takes an unacceptably long time, blocking production upgrades.\r\n\r\nThe only viable remediation today is a DBA‑level manual truncation of the cache table before/during the upgrade, which is documented in the internal KB above.\r\nh3. Steps to Reproduce\r\n * Start from a Jira Data Center 10.3.16 instance with ATST enabled.\r\n\r\n * Allow the ATST health indicator cache to grow until {{AO_4789DD_DCDP_HI_CACHE}} contains several million rows (large, long‑running production instance).\r\n\r\n * Upgrade Jira to a later 10.x version where the AO task {{AODataCacheSchemaFixUpgradeTask}} is introduced.\r\n\r\n * Start Jira and wait for the application to run plugin/AO upgrade tasks.\r\n\r\n * Depending on Heap size and table size, you can bbserve Jira entering prolonged startup / “GC death spiral” and failing with {{java.lang.OutOfMemoryError}} while the AO upgrade is operating on {{{}AO_4789DD_DCDP_HI_CACHE{}}}.\r\n\r\nh3. Expected Results\r\n * Jira upgrade should complete successfully without exhausting heap memory, regardless of the size of the ATST diagnostics cache table.\r\n\r\n * The AO upgrade task should process {{AO_4789DD_DCDP_HI_CACHE}} in a memory‑safe manner (e.g., paginated / streaming reads, or safe cleanup/compaction of old data) and not require manual database intervention.\r\n\r\nh3. Actual Results\r\n\r\nDuring startup on the upgraded version, Jira:\r\n * Spends a long time in AO initialization / plugin upgrade.\r\n * Eventually hits {{java.lang.OutOfMemoryError: Java heap space}} in {{active-objects-init}} (or related I/O dispatcher threads).\r\n * May never complete startup without manual DBA action.\r\n * Within the heapdump if captured, we see this. The dominator tree shows that objects retained by {{java.lang.Thread}} account for the majority of the heap. From the stack traces, we can see that the {{active-objects-init-0}} thread is running the following AO upgrade task during startup:\r\n ** \r\n{code:java}\r\ncom.atlassian.troubleshooting.dcdp.transfer.data.cache.ao.AODataCacheSchemaFixUpgradeTask.upgrade(...) {code}\r\n\r\nh3. Workaround\r\n * Stop Jira on all nodes.\r\n * Take a full database backup.\r\n * (Optional) Backup the table to a non‑AO name:\r\n\r\n{code:java}\r\nCREATE TABLE BACKUP_DCDP_HI_CACHE AS SELECT * FROM AO_4789DD_DCDP_HI_CACHE;{code}\r\n\r\n * Truncate the ATST cache table:\r\n\r\n{code:java}\r\nTRUNCATE TABLE AO_4789DD_DCDP_HI_CACHE;{code}\r\n\r\n * Start Jira again and confirm that the AO upgrade task completes and Jira starts successfully.\r\n * The table will be repopulated automatically with fresh transient diagnostics data after startup.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4oduf:","customfield_14734":"1|i4oe0n:","customfield_10651":null,"customfield_14731":"1|i4n7i4:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4oe0f:","customfield_12830":null,"customfield_10401":null,"summary":"Jira DC 10.3+ upgrade can fail with OutOfMemoryError when ATST AO_4789DD_DCDP_HI_CACHE table is large","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2108994","self":"https://jira.atlassian.com/rest/api/2/issue/2108994","key":"JRASERVER-79179","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/113798","id":"113798","name":"11.2.1","archived":false,"released":true,"releaseDate":"2025-11-27"},{"self":"https://jira.atlassian.com/rest/api/2/version/113803","id":"113803","name":"11.3.0","archived":false,"released":true,"releaseDate":"2025-12-03"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.04,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110313","id":"110313","description":"","name":"10.4.0","archived":false,"released":true,"releaseDate":"2025-01-22"},{"self":"https://jira.atlassian.com/rest/api/2/version/110208","id":"110208","description":"","name":"10.4.1","archived":false,"released":true,"releaseDate":"2025-02-12"},{"self":"https://jira.atlassian.com/rest/api/2/version/110316","id":"110316","description":"","name":"10.5.1","archived":false,"released":true,"releaseDate":"2025-04-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/113242","id":"113242","description":"","name":"10.7.4","archived":false,"released":true,"releaseDate":"2025-08-14"},{"self":"https://jira.atlassian.com/rest/api/2/version/113890","id":"113890","name":"11.2.0","archived":false,"released":true,"releaseDate":"2025-11-06"}],"customfield_20934":null,"issuelinks":[{"id":"554811","self":"https://jira.atlassian.com/rest/api/2/issueLink/554811","outwardIssue":{"id":"2157686","key":"JRASERVER-79476","self":"https://jira.atlassian.com/rest/api/2/issue/2157686","fields":{"summary":"Screen flickers while adding attachment via drag and drop with Chrome and Safari","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=adf6279094a2","name":"adf6279094a2","key":"JIRAUSER8847199","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8847199&avatarId=9975368","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8847199&avatarId=9975368","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8847199&avatarId=9975368","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8847199&avatarId=9975368"},"displayName":"Bilal Cinarli","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11310","id":"11310","name":"Issue - Attachments","description":"Attachment of files to issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":12.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=3814e4a56ec7","name":"3814e4a56ec7","key":"JIRAUSER5531808","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5531808&avatarId=6507293","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5531808&avatarId=6507293","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5531808&avatarId=6507293","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5531808&avatarId=6507293"},"displayName":"Aniket Ranjan","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=3814e4a56ec7","name":"3814e4a56ec7","key":"JIRAUSER5531808","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5531808&avatarId=6507293","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5531808&avatarId=6507293","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5531808&avatarId=6507293","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5531808&avatarId=6507293"},"displayName":"Aniket Ranjan","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79179/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2025-11-28T17:33:42.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79179/watchers","watchCount":8,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-11-14T08:20:48.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4ihxb:","updated":"2026-07-29T09:58:09.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h4. Issue Summary\r\n\r\nWhile adding attachment via drag and drop on chrome version 142.0.7444.135, it doesn't add attachment and the screen keeps flickering.\r\n\r\nThe issue is not reproducible with Jira 10.3.8 and latest 10.3.x on the same chrome version.\r\n\r\nThis is reproducible on Data Center: yes\r\nh4. Steps to Reproduce\r\n * Create a new issue\r\n\r\n * Try adding attachment via drag and drop on chrome 142.0.7444.135\r\n\r\nh3. Expected Results\r\n\r\nThe attachment should get added successfully.\r\nh3. Actual Results\r\n\r\nAttachment doesn't gets added and the screen keeps flickering. Kindly refer to the screen recording\r\n * [^Drag&Drop_attachment.mov]\r\n\r\nh3. Workaround\r\n * Try adding attachment via browse functionality.\r\n\r\n * Use Firefox for adding attachment via drag and drop","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ihs7:","customfield_14734":"1|i4ihyf:","customfield_10651":null,"customfield_14731":"1|i4hb9o:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ihy7:","customfield_12830":null,"customfield_10401":null,"summary":"Screen flickers while adding attachment via drag and drop with Chrome version 142.0.7444.135.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2145324","self":"https://jira.atlassian.com/rest/api/2/issue/2145324","key":"JRASERVER-79399","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":11.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=99305960d076","name":"99305960d076","key":"JIRAUSER10092200","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10092200&avatarId=11258492","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10092200&avatarId=11258492","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10092200&avatarId=11258492","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10092200&avatarId=11258492"},"displayName":"Hemant .","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=99305960d076","name":"99305960d076","key":"JIRAUSER10092200","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10092200&avatarId=11258492","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10092200&avatarId=11258492","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10092200&avatarId=11258492","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10092200&avatarId=11258492"},"displayName":"Hemant .","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79399/votes","votes":6,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79399/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-05-13T11:16:02.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4ogxb:","updated":"2026-07-29T07:26:47.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nThe Text gadget was deprecated in Jira Data Center version 9.11 and fully removed in version 11.0.x to eliminate the potential security risk posed by a possible arbitrary HTML that the Text gadget might contain.\r\nOnce the user migrate to version 11.0.x, the Dashboards configured with Text gadgets starts showing rendering error.\r\nCurrently, there is no available method to perform a bulk migration of content from the Text gadget to the Rich Text gadget. \r\n\r\n[Jira Software 9.11.x release notes|https://confluence.atlassian.com/jirasoftware/jira-software-9-11-x-release-notes-1272283668.html#JiraSoftware9.11.xreleasenotes-rich-text-gadget]\r\n[Jira Software 11.0.x release notes|https://confluence.atlassian.com/jirasoftware/jira-software-11-0-x-release-notes-1587939582.html#JiraSoftware11.0.xreleasenotes-text-gadget]\r\n\r\n\r\n*Expected Results*\r\nIt would be really helpful & time saving if there were an automation, script, or feature that could assist in converting Text gadget content to Rich Text gadget in bulk since it is time consuming to modify the gadgets and copying the content.\r\n\r\n\r\n*Actual Results*\r\nWe need to manually go to each gadget, copy the content from Text gadget to Rich Text gadget.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4ogs7:","customfield_10651":null,"customfield_14734":"1|i4ogyf:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4nafo:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4ogy7:","customfield_10653":null,"customfield_10401":null,"summary":"Ability to migrate Text gadget content to Rich Text gadget in bulk using script/automation","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"571493","self":"https://jira.atlassian.com/rest/api/2/issue/571493","key":"JRASERVER-59816","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15830","value":"Severity 1 - Critical","id":"15830","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server","pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":31.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/60528","id":"60528","name":"7.0.9","archived":false,"released":true,"releaseDate":"2016-01-20"},{"self":"https://jira.atlassian.com/rest/api/2/version/74973","id":"74973","description":"","name":"7.2.12","archived":false,"released":true,"releaseDate":"2017-12-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/76590","id":"76590","description":"","name":"7.6.1","archived":false,"released":true,"releaseDate":"2017-12-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/94611","id":"94611","description":"","name":"8.16.1","archived":false,"released":true,"releaseDate":"2021-04-20"}],"customfield_20934":null,"issuelinks":[{"id":"355865","self":"https://jira.atlassian.com/rest/api/2/issueLink/355865","inwardIssue":{"id":"834379","key":"JSWSERVER-16049","self":"https://jira.atlassian.com/rest/api/2/issue/834379","fields":{"summary":"There is no upgrade task to change columns from VARCHAR to NVARCHAR when using SQL Server","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"445707","self":"https://jira.atlassian.com/rest/api/2/issueLink/445707","outwardIssue":{"id":"811651","key":"JSWSERVER-15917","self":"https://jira.atlassian.com/rest/api/2/issue/811651","fields":{"summary":"Ranking operations fail with the error message 'JIRA Software cannot execute the rank operation at this time. Other users may be ranking the issues that you are trying to rank. Please try again later.'","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/1","iconUrl":"https://jira.atlassian.com/images/icons/priorities/highest.svg","name":"Highest","id":"1"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"357900","self":"https://jira.atlassian.com/rest/api/2/issueLink/357900","outwardIssue":{"id":"909817","key":"JRASERVER-66618","self":"https://jira.atlassian.com/rest/api/2/issue/909817","fields":{"summary":"NTEXT columns in AO_xxx tables on SQL Server are not migrated automatically to NVARCHAR columns when upgrading to 7.4","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"357899","self":"https://jira.atlassian.com/rest/api/2/issueLink/357899","inwardIssue":{"id":"891824","key":"JSWSERVER-16243","self":"https://jira.atlassian.com/rest/api/2/issue/891824","fields":{"summary":"Upgrading Jira to 7.6 causes DVCS to fail on MS SQL environments","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43994","id":"43994","name":"Upgrade"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":16.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=yokamoto","name":"yokamoto","key":"yokamoto","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=yokamoto&avatarId=2469997","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=yokamoto&avatarId=2469997","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=yokamoto&avatarId=2469997","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=yokamoto&avatarId=2469997"},"displayName":"Yuki Okamoto","active":false,"timeZone":"Asia/Tokyo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=yokamoto","name":"yokamoto","key":"yokamoto","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=yokamoto&avatarId=2469997","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=yokamoto&avatarId=2469997","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=yokamoto&avatarId=2469997","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=yokamoto&avatarId=2469997"},"displayName":"Yuki Okamoto","active":false,"timeZone":"Asia/Tokyo"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-59816/votes","votes":15,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-59816/watchers","watchCount":16,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2016-02-15T09:25:36.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hy36nr:","updated":"2026-07-29T07:26:13.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\nWhen it comes to JIRA 7.x, they start to use *NVARCHAR* columns instead of *VARCHAR* columns in *AO_xxx* tables (like *AO_60DB71_SPRINT*) on SQL Server for the purpose of avoiding [AO-386|https://ecosystem.atlassian.net/browse/AO-386]. (FYI. JIRA 7.x start to use the fixed version of ao-plugin.)\r\nHowever, only the case that we upgrade JIRA from the earlier version than JIRA 7.x, the columns are not migrated correctly.\r\n\r\nh3. Environment\r\n* OS\r\n*- Windows\r\n* DB\r\n*- SQL Server\r\n* JIRA\r\n*- Before upgrading : JIRA 6.x\r\n*- After upgrading : JIRA 7.x\r\n\r\nh3. Steps to Reproduce\r\n# Install JIRA 6.x and JIRA Agile\r\n# Setup the JIRA instance to use SQL Server as the external DB\r\n# Upgrade the JIRA instance to JIRA 7.x\r\n\r\nh3. Expected Results\r\n*VARCHAR* columns should be migrated correctly to *NVARCHAR* columns.\r\n\r\nh3. Actual Results\r\n*VARCHAR* columns are still *VARCHAR* columns after the upgrading.\r\n\r\nh3. Notes\r\n* This bug might lead to multibytes character problems.\r\n* Causes JSWSERVER-15917 \r\n\r\nh3.Workaround\r\n* Alter the tables manually\r\n* Export the data as XML from the instance and import it to a new instance\r\n\r\nh5. Example of workaround for {{AO_60DB71_LEXORANK}} table\r\nExample of workaround for {{AO_60DB71_LEXORANK}} table. Similar approach can be done for other tables. \r\n\r\n# Stop JIRA.\r\n# Backup your database.\r\n# Delete all indexes from the table {{AO_60DB71_LEXORANK}}, *except for the primary key*.\r\n# Change the data type on the columns {{AO_60DB71_LEXORANK.RANK}} and {{AO_60DB71_LEXORANK.LOCK_HASH}} using these SQL queries:\r\n{code:sql}\r\nALTER TABLE dbo.AO_60DB71_LEXORANK ALTER COLUMN RANK NVARCHAR(255) NOT NULL;\r\nALTER TABLE dbo.AO_60DB71_LEXORANK ALTER COLUMN LOCK_HASH NVARCHAR(255) NULL;\r\n{code}\r\n# Run the following SQL queries to flush caches and update statistics on the database:\r\n{code:sql}\r\nDBCC FREEPROCCACHE;\r\nSP_UPDATESTATS;\r\n{code}\r\n# Start JIRA. The indexes for the table {{AO_60DB71_LEXORANK}} will be automatically recreated.\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy3a13:","customfield_14734":"1|hy36of:","customfield_10651":null,"customfield_14731":"1|hy4qnz:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hy36o7:","customfield_12830":null,"customfield_10401":null,"summary":"VARCHAR columns in AO_xxx tables on SQL Server are not migrated correctly to NVARCHAR columns when upgrading to JIRA 7.x","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2075439","self":"https://jira.atlassian.com/rest/api/2/issue/2075439","key":"JRASERVER-78745","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB2"],"customfield_11433":"9223372036854775807","customfield_10610":19.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110207","id":"110207","description":"","name":"10.3.4","archived":false,"released":true,"releaseDate":"2025-04-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/110809","id":"110809","description":"","name":"10.3.5","archived":false,"released":true,"releaseDate":"2025-04-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/111093","id":"111093","description":"","name":"10.3.6","archived":false,"released":true,"releaseDate":"2025-05-07"}],"customfield_20934":null,"issuelinks":[{"id":"538210","self":"https://jira.atlassian.com/rest/api/2/issueLink/538210","outwardIssue":{"id":"1880007","key":"JRASERVER-74075","self":"https://jira.atlassian.com/rest/api/2/issue/1880007","fields":{"summary":"create issue: Success notification is not accessible for screen reader & keyboard users.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"538208","self":"https://jira.atlassian.com/rest/api/2/issueLink/538208","outwardIssue":{"id":"1897999","key":"JRASERVER-74436","self":"https://jira.atlassian.com/rest/api/2/issue/1897999","fields":{"summary":"Create issue: Success notification is not accessible for keyboard & screen reader users.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"538209","self":"https://jira.atlassian.com/rest/api/2/issueLink/538209","outwardIssue":{"id":"1943376","key":"JRASERVER-75718","self":"https://jira.atlassian.com/rest/api/2/issue/1943376","fields":{"summary":"Create issue : Focus is not set onto the success message","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"538374","self":"https://jira.atlassian.com/rest/api/2/issueLink/538374","inwardIssue":{"id":"2084990","key":"JSWSERVER-26439","self":"https://jira.atlassian.com/rest/api/2/issue/2084990","fields":{"summary":"After entering any text in the comment field, inserting an attachment and pressing \"Enter\" causes unexpected behavior.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"538214","self":"https://jira.atlassian.com/rest/api/2/issueLink/538214","outwardIssue":{"id":"2078736","key":"JRASERVER-78792","self":"https://jira.atlassian.com/rest/api/2/issue/2078736","fields":{"summary":"Visual Editor automatically closes after copying/pasting attachments in visual mode in the Description/Comment field","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"538215","self":"https://jira.atlassian.com/rest/api/2/issueLink/538215","outwardIssue":{"id":"2078736","key":"JRASERVER-78792","self":"https://jira.atlassian.com/rest/api/2/issue/2078736","fields":{"summary":"Visual Editor automatically closes after copying/pasting attachments in visual mode in the Description/Comment field","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10070","name":"Supersession","inward":"supersedes","outward":"is superseded by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10070"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=34a5d0a5a65c","name":"34a5d0a5a65c","key":"JIRAUSER9512633","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9512633&avatarId=10654336","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9512633&avatarId=10654336","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9512633&avatarId=10654336","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9512633&avatarId=10654336"},"displayName":"Pavlo Samchuk","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/12030","id":"12030","name":"Issue - Comments"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=a043f042db56","name":"a043f042db56","key":"JIRAUSER5922135","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5922135&avatarId=6946069","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5922135&avatarId=6946069","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5922135&avatarId=6946069","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5922135&avatarId=6946069"},"displayName":"Jose Filho","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=a043f042db56","name":"a043f042db56","key":"JIRAUSER5922135","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5922135&avatarId=6946069","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5922135&avatarId=6946069","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5922135&avatarId=6946069","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5922135&avatarId=6946069"},"displayName":"Jose Filho","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78745/votes","votes":31,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78745/watchers","watchCount":41,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-04-15T19:46:29.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4cz9z:","updated":"2026-07-29T07:25:16.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIn the comment field, after dragging and dropping an attachment, the cursor (command prompt) is removed, and if we press \"enter\" to jump to the next line, we can lose any comment that was entered prior to adding the attachment.\r\n - Found in *10.3.4*\r\n - Still happening at *10.3.5*\r\n - Regarding browsers: Impacting all of them but with different behaviors:\r\n{quote}-In {*}Chrome{*}: The user is kicked out of the issue.\r\n-In {*}Edge{*}: The user is asked if they want to leave the site.\r\n{quote}\r\n - Was working fine in *9.12.8*\r\n\r\nIt would be helpful, if this feature can be made configurable (enabled or disabled) through some Dark Features.\r\nh3. Steps to Reproduce\r\n # Click on the comment field\r\n # Type any text\r\n # Add any attachment\r\n # Noticed that the cursor (command prompt) disappeared\r\n # Press enter\r\n\r\nh3. Expected Results\r\n\r\nThe behavior should be consistent and solid as we see in {+}*9.12.8*{+}, and persist the cursor in the comment box after adding any attachment.\r\nh3. Actual Results\r\n\r\nThe command prompt is getting removed after adding an attachment in the comment box.\r\nh3. Workaround\r\n\r\nA simple workaround is to click back in the comment field to replace the command prompt with the comment box after adding any attachments.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4cz4v:","customfield_14734":"1|i4czb3:","customfield_10651":null,"customfield_14731":"1|i4bsjw:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4czav:","customfield_12830":null,"customfield_10401":null,"summary":"After entering any text in the comment field, if we \"drag and drop\" an attachment, the cursor (command prompt) is removed, causing issues with some user interaction and several unexpected behaviors.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2032253","self":"https://jira.atlassian.com/rest/api/2/issue/2032253","key":"JRASERVER-77857","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.04,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB3","pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":10.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/104635","id":"104635","description":"","name":"9.4.5","archived":false,"released":true,"releaseDate":"2023-03-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/108393","id":"108393","description":"","name":"9.4.23","archived":false,"released":true,"releaseDate":"2024-05-21"},{"self":"https://jira.atlassian.com/rest/api/2/version/107492","id":"107492","description":"","name":"9.12.5","archived":false,"released":true,"releaseDate":"2024-03-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/108025","id":"108025","description":"","name":"9.17.0","archived":false,"released":true,"releaseDate":"2024-06-19"},{"self":"https://jira.atlassian.com/rest/api/2/version/110809","id":"110809","description":"","name":"10.3.5","archived":false,"released":true,"releaseDate":"2025-04-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/115405","id":"115405","name":"10.3.18","archived":false,"released":true,"releaseDate":"2026-03-04"}],"customfield_20934":null,"issuelinks":[{"id":"526317","self":"https://jira.atlassian.com/rest/api/2/issueLink/526317","inwardIssue":{"id":"1943365","key":"JRASERVER-75709","self":"https://jira.atlassian.com/rest/api/2/issue/1943365","fields":{"summary":"Date picker doesn’t appear when creating an issue from an Administrative page","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"526318","self":"https://jira.atlassian.com/rest/api/2/issueLink/526318","outwardIssue":{"id":"2014108","key":"JSWSERVER-25956","self":"https://jira.atlassian.com/rest/api/2/issue/2014108","fields":{"summary":"Date Picker calendar does not work when clicking Create from the Project Settings","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55593","id":"55593","name":"Custom fields","description":"Issues related to custom fields, except the ones related to indexing and searching; for those use ‘Custom Field Indexing’"},{"self":"https://jira.atlassian.com/rest/api/2/component/24490","id":"24490","name":"Issue - Create Issue","description":"UI component used to create or edit JIRA issues"},{"self":"https://jira.atlassian.com/rest/api/2/component/11091","id":"11091","name":"Issue - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=51ca760b6006","name":"51ca760b6006","key":"JIRAUSER8194076","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8194076&avatarId=9305359","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8194076&avatarId=9305359","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8194076&avatarId=9305359","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8194076&avatarId=9305359"},"displayName":"Ayrijit Swain","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=51ca760b6006","name":"51ca760b6006","key":"JIRAUSER8194076","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8194076&avatarId=9305359","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8194076&avatarId=9305359","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8194076&avatarId=9305359","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8194076&avatarId=9305359"},"displayName":"Ayrijit Swain","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77857/votes","votes":12,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77857/watchers","watchCount":15,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-07-02T15:59:25.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i45zbz:","updated":"2026-07-29T07:00:38.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nCustom *Date time picker* field does not allow to select date on Issue create screen.\r\nh3. Steps to Reproduce\r\n # Create new custom *Date time picker* field for a project in Jira.\r\n # Stay on the Custom Field administration subpage.\r\n # Click on *Create* to open the issue create screen.\r\n # Try to set date and time for the *Date time picker* field created above.\r\n # It does not allow to select a date and time.\r\n # While using Developer tool in the browser, below console errors are seen.\r\n\r\n!image-2024-07-02-21-28-40-078.png!\r\nh3. Expected Results\r\n\r\nThe Date time picker field should allow to set the date and time in issue creation screen.\r\nh3. Actual Results\r\n\r\nThe Date time picker field does not allow to select date and time in issue creation screen.\r\nh3. Workaround\r\n\r\nCreate the issue first and later edit the issue to update the Date time picker field or be on any other or create an issue from any other place than Jira Administration pages.\r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i45z6v:","customfield_14734":"1|i45zd3:","customfield_10651":null,"customfield_14731":"1|i44t3o:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i45zcv:","customfield_12830":null,"customfield_10401":null,"summary":"Custom Date time picker field does not allow to select date on Issue create screen.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2138492","self":"https://jira.atlassian.com/rest/api/2/issue/2138492","key":"JRASERVER-79343","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":10.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115391","id":"115391","name":"11.3.2","archived":false,"released":true,"releaseDate":"2026-02-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55598","id":"55598","name":"Filters & Dashboards - Permissions"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":12.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=031bbe223ed3","name":"031bbe223ed3","key":"JIRAUSER4626945","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4626945&avatarId=6021869","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4626945&avatarId=6021869","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4626945&avatarId=6021869","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4626945&avatarId=6021869"},"displayName":"Diogo Wunsch","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=031bbe223ed3","name":"031bbe223ed3","key":"JIRAUSER4626945","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4626945&avatarId=6021869","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4626945&avatarId=6021869","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4626945&avatarId=6021869","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4626945&avatarId=6021869"},"displayName":"Diogo Wunsch","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79343/votes","votes":6,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79343/watchers","watchCount":12,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-03-26T18:10:23.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4nfe7:","updated":"2026-07-29T07:00:05.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nManaging filter permissions doesn't save updates as intended when editing filter permissions from two different menus:\r\n\r\nFilter > Details > Edit Permissions\r\nIssues > Manage Filters > Cog  > Edit\r\n\r\nh3. Steps to Reproduce\r\n # Log in to Jira 11.3.2\r\n # Perform an Issue Search and save the filter.\r\n!sc1.png|thumbnail!\r\n # From the filter view, click on Details > Edit permissions.\r\n # Add a few users as Editors\r\n!sc2.png|thumbnail!\r\n # Details pop-up show as expected.\r\n!sc3.png|thumbnail!\r\n # Navigate to Issues > Manage Filters\r\n # The filter displays correct permissions.\r\n!sc4.png|thumbnail!\r\n # Click > Edit and add another user to the Editors\r\n!sc5.png|thumbnail!\r\n!sc6.png|thumbnail!\r\n # Once you click Save, permissions are erased.\r\n!sc7.png|thumbnail!\r\n!sc8.png|thumbnail!\r\n\r\nh3. Expected Results\r\nPermissions should add the new user to the current editors.\r\n\r\nh3. Actual Results\r\nPermissions are erased after saving.\r\n\r\nh3. Workaround\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4nf93:","customfield_14734":"1|i4nffb:","customfield_10651":null,"customfield_14731":"1|i4m8ws:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4nff3:","customfield_12830":null,"customfield_10401":null,"summary":"Editing the Filter Editor permissions erase the current permissions","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"831408","self":"https://jira.atlassian.com/rest/api/2/issue/831408","key":"JRASERVER-65788","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":6.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/66819","id":"66819","description":"","name":"7.3.4","archived":false,"released":true,"releaseDate":"2017-04-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/65334","id":"65334","description":"","name":"7.4.0","archived":false,"released":true,"releaseDate":"2017-06-29"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13090","id":"13090","name":"Issue - View Issue"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dmcmorris%40atlassian.com","name":"dmcmorris@atlassian.com","key":"dmcmorris@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dmcmorris%40atlassian.com&avatarId=2471462","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dmcmorris%40atlassian.com&avatarId=2471462","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dmcmorris%40atlassian.com&avatarId=2471462","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dmcmorris%40atlassian.com&avatarId=2471462"},"displayName":"Douglas McMorris","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dmcmorris%40atlassian.com","name":"dmcmorris@atlassian.com","key":"dmcmorris@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dmcmorris%40atlassian.com&avatarId=2471462","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dmcmorris%40atlassian.com&avatarId=2471462","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dmcmorris%40atlassian.com&avatarId=2471462","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dmcmorris%40atlassian.com&avatarId=2471462"},"displayName":"Douglas McMorris","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-65788/votes","votes":6,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-65788/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2017-08-14T22:14:54.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12832","value":"50%","id":"12832","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hywotb:","updated":"2026-07-29T07:00:03.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\nThe watch count can be out of sync due to the autowatch feature when used in conjunction with comments on workflow transitions.  Users with autowatch enabled will be added as watchers when transitioning a workflow and commenting in the transition screen, but the count is not update in the *jiraissue* table\r\n\r\nh3. Steps to Reproduce\r\n# Enable autowatch in your user profile if not already enabled\r\n# Transition an issue you are not already a watcher on for a issue with a screen configured for the workflow transition\r\n# Comment on the transition\r\n# Attempt to remove all watchers \r\n\r\nh3. Expected Results\r\nAll watchers are removed without issue.\r\n\r\nh3. Actual Results\r\nAll but one watcher is removed, the last watcher you attempt to remove will stay.\r\n\r\nSame behaviour as the closed issue JRASERVER-45924.\r\n\r\nQuery will show 0 watches on *jiraissue*, but there are watchers in the *userassociation* table just like in JRASERVER-45924:\r\n\r\nTo find if an instance is affected, run the following query in the database that returns the amount of issues affected.\r\n{noformat}\r\nselect count(*)\r\nfrom (select count(*) as real_watchers_count, i.watches as issue_watches, i.id as issue_id from userassociation a left join jiraissue i on a.sink_node_id = i.id where association_type like 'WatchIssue' group by a.sink_node_id, i.id, i.watches) tt1 \r\nwhere tt1.real_watchers_count > tt1.issue_watches;\r\n{noformat}\r\n\r\nTo find which specific issues are affected:\r\n{noformat}\r\nselect tt1.real_watchers_count, tt1.issue_watches, tt1.issue_id, (p.pkey || '-' ||  i.issuenum) AS issue, i.summary\r\nfrom jiraissue i inner join project p on i.project = p.id\r\ninner join (select count(*) as real_watchers_count, i.watches as issue_watches, i.id as issue_id from userassociation a join jiraissue i on a.sink_node_id = i.id where association_type like 'WatchIssue' group by a.sink_node_id, i.id, i.watches) tt1 on tt1.issue_id = i.id\r\nwhere tt1.real_watchers_count > tt1.issue_watches;\r\n{noformat}\r\n\r\nh3.Workaround\r\n\r\nFor individual issues, you can remove the last watcher by following these steps:\r\n# Add your self as a watcher if you are not already a watcher\r\n# Remove all other watchers\r\n# Click on the number under \"watchers\" in the People side-panel\r\n# Click the trash icon next to your user watcher (should be the only one)\r\n# Close the watchers list popup\r\n# Click start watching and stop watching until the number is 0 and the link is \"start watching this issue\"\r\n\r\n\r\nThis query syncs the counts back for all issues:\r\n{noformat}\r\nUPDATE jiraissue i set watches = (select count(*) from userassociation where association_type like 'WatchIssue' and sink_node_id = i.id);\r\n{noformat}\r\non sites with many thousands of issues, this query may take a long time to complete. Do a DB backup before running.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hywpgv:","customfield_14734":"1|hywou7:","customfield_10651":null,"customfield_14731":"1|hyx5jb:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hywotz:","customfield_12830":null,"customfield_10401":null,"summary":"Autowatch causes watch count to be out of sync after comment on workflow transition","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1395711","self":"https://jira.atlassian.com/rest/api/2/issue/1395711","key":"JRASERVER-69937","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":17.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"398202","self":"https://jira.atlassian.com/rest/api/2/issueLink/398202","inwardIssue":{"id":"312184","key":"JRASERVER-36354","self":"https://jira.atlassian.com/rest/api/2/issue/312184","fields":{"summary":"No Validation and wrong year when input year using Manual type in the date picker fields.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"467411","self":"https://jira.atlassian.com/rest/api/2/issueLink/467411","inwardIssue":{"id":"1875790","key":"JRASERVER-73865","self":"https://jira.atlassian.com/rest/api/2/issue/1875790","fields":{"summary":"Creating an issue with invalid date format causes data inconsistency in MS SQL Server due to datetime2 conversion out-of-range error","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11091","id":"11091","name":"Issue - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jrey","name":"jrey","key":"jrey","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jrey&avatarId=5811472","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jrey&avatarId=5811472","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jrey&avatarId=5811472","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jrey&avatarId=5811472"},"displayName":"Julien Rey","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jrey","name":"jrey","key":"jrey","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jrey&avatarId=5811472","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jrey&avatarId=5811472","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jrey&avatarId=5811472","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jrey&avatarId=5811472"},"displayName":"Julien Rey","active":false,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69937/votes","votes":14,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69937/watchers","watchCount":11,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2019-09-09T14:51:55.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i17q67:","updated":"2026-07-29T07:00:02.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem\r\nAdd some validator and warning message in JIRA when a user enters a date (year part) using dd/MM/yy, while the input date format is set to dd/MM/yyyy\r\n\r\nh3. Steps to Reproduce:\r\n # Go to _Administration > General Configuration > Advanced_.\r\n # Change the *jira.date.picker.java.format* from *d/MMM/yy* to *dd/MM/yyyy*.\r\n # Create or edit an issue and type a number date in the Due Date field with format *d/m/yy* such as *1/1/14* for example\r\n # Then click create or edit.\r\n # After it is created or updated, go to the issue and click edit.\r\n\r\nh3. Actual Results:\r\nThe date typed is accepted and the Due Date field is storing 01/01/0014 instead of 2014.\r\n\r\nh3. Suggestion\r\nAdd some validator and warning message in JIRA UI when a user enters a date using dd/MM/yy, while the input date format is set to dd/MM/yyyy, so that the wrong year does not get set in JIRA.\r\n\r\nh3. Notes\r\n\r\nIt was decided in this original bug ticket that this behavior was actually not a bug, but an expected behavior due to the following reason:\r\n{code:java}\r\nFor parsing, if the number of pattern letters is more than 2, the year is interpreted literally, regardless of the number of digits. So using the pattern \"MM/dd/yyyy\", \"01/11/12\" parses to Jan 11, 12 A.D.\r\n{code}\r\nsource:\r\n- http://docs.oracle.com/javase/6/docs/api/index.html?java/text/SimpleDateFormat.html\r\n- https://docs.oracle.com/en/java/javase/11/docs/api/java.base/java/text/SimpleDateFormat.html\r\n\r\nHaving said that, in order to avoid any confusion for JIRA users, it would be great to do a check on JIRA side on the input data before the date gets processed in the backend by the Java class.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i17q2n:","customfield_10651":null,"customfield_14734":"1|i17q7b:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i17mof:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i17q73:","customfield_10653":null,"customfield_10401":null,"summary":"Add some validator and warning message in UI when a user enters only 2 digits of the year in format dd/MM/yyyy","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"829987","self":"https://jira.atlassian.com/rest/api/2/issue/829987","key":"JRASERVER-65762","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.02,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":18.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/78523","id":"78523","name":"7.2.4","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/65334","id":"65334","description":"","name":"7.4.0","archived":false,"released":true,"releaseDate":"2017-06-29"}],"customfield_20934":null,"issuelinks":[{"id":"409272","self":"https://jira.atlassian.com/rest/api/2/issueLink/409272","outwardIssue":{"id":"1452455","key":"JRASERVER-70333","self":"https://jira.atlassian.com/rest/api/2/issue/1452455","fields":{"summary":"Failure in issue creation can save issue in corrupted state despite message saying it couldn't be created","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"529561","self":"https://jira.atlassian.com/rest/api/2/issueLink/529561","outwardIssue":{"id":"2063308","key":"JRASERVER-78560","self":"https://jira.atlassian.com/rest/api/2/issue/2063308","fields":{"summary":"A corrupt issue gets created despite the error message in case the wrong format year is manually set to the \"Date Time Picker\" custom field","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"405084","self":"https://jira.atlassian.com/rest/api/2/issueLink/405084","inwardIssue":{"id":"251789","key":"JRASERVER-31291","self":"https://jira.atlassian.com/rest/api/2/issue/251789","fields":{"summary":"2-digit year on Jira Date Picker converted to 1900 if 20 years or more in the future","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11091","id":"11091","name":"Issue - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":3.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kliou","name":"kliou","key":"kliou","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kliou&avatarId=5819648","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kliou&avatarId=5819648","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kliou&avatarId=5819648","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kliou&avatarId=5819648"},"displayName":"Kevin Liou","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kliou","name":"kliou","key":"kliou","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kliou&avatarId=5819648","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kliou&avatarId=5819648","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kliou&avatarId=5819648","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kliou&avatarId=5819648"},"displayName":"Kevin Liou","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-65762/votes","votes":14,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-65762/watchers","watchCount":18,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2017-08-09T22:19:41.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12832","value":"50%","id":"12832","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hywfmn:","updated":"2026-07-29T06:59:20.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\n\r\nJIRA has a *Date Picker* custom field, which accepts values which are formatted as described in *Administration >> System >> General Configuration >> Advanced Settings* as the *jira.date.picker.java.format*. By default, the format that is defined in JIRA is as follows:\r\n * jira.date.picker.java.format : d/MMM/yy\r\n * jira.date.picker.javascript.format : %e/%b/%y\r\n\r\nWhen a user attempts to create an issue which has a *Date Picker* custom field and enters a date in a format that is unrecognized, JIRA will throw an error and prevent the issue from being created:\r\n{quote}Invalid date format. Please enter the date in the format \"d/MMM/yy\".\r\n{quote}\r\n*However*, it is possible to reconfigure the date picker format to an alternate, desired format. Though the specifics are unknown, certain formats will cause JIRA to throw a different error, while still creating the issue. In these circumstances, users who incorrectly enter the format may unwittingly create multiple issues, while believing that the issues are not being created.\r\n\r\nSuch issues created in this fashion have the following problems:\r\n * They are not indexed, and do not come up in issue navigator searches until later reindexes\r\n * The will not have the *Date Picker* custom field properly set\r\n\r\nUsers will not realize that these issues were created until a reindex later on, where all of the erroneously created issues will spontaneously appear.\r\nh3. Environment\r\n * JIRA 7.4.0\r\n * MS SQL Server 2012\r\n\r\nh3. Steps to Reproduce\r\n # Start with a fresh or existing JIRA instance\r\n # Create a brand new project (Project Type does not matter)\r\n # Create a new custom field of type *Date Picker* (e.g. \"Date of Birth\") and associate it with all screens in this project\r\n # Navigate to *Administration >> System >> General Configuration >> Advanced Settings*\r\n # Adjust jira.date.picker.java.format to {{MM/dd/yyyy}}\r\n # Adjust jira.date.picker.javascript.format to {{%m/%d/%Y}}\r\n # Create an issue, setting the *Date Picker* field to a value which does not align with the provided format (i.e. 01/01/14)\r\n\r\nh3. Expected Results\r\n\r\nJIRA should reject the issue creation with a warning that the supplied date format of 01/01/14 does not meet the expected format MM/dd/yyyy.\r\nh3. Actual Results\r\n\r\n1. JIRA rejects the issue creation with a different warning:\r\n{quote}We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.\r\n{quote}\r\n2. The following error is thrown in the application logs:\r\n{code:java}\r\n2017-08-09 15:35:09,286 http-nio-8098-exec-19 ERROR kliou 935x880x1 1rhnhcp 0:0:0:0:0:0:0:1 /secure/QuickCreateIssue.jspa [c.a.j.bc.issue.DefaultIssueService] Error creating issue: \r\ncom.atlassian.jira.exception.CreateException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10203][issue,10013][datevalue,0014-01-01 00:00:00.0][id,10037] (SQL Exception while setting value:  (Only dates between January 1, 1753 and December 31, 9999 are accepted.)){code}\r\n3. The issue is *still* created, though the issue is not indexed and cannot be searched for. You may still access the issue directly via it's URL, which can be determined by the last known Issue Key and incrementing it's value by 1 (i.e. if the last issue key in this project was PROJ-12345, PROJ-12346 would have been created by this attempt). Alternatively, the database may be queried in the *jiraissue* table for the issuekey with the ID specified in the SQLException above (10013).\r\nh3. Workaround\r\n * Avoid modifying the format of the date picker in JIRA's Advanced Settings, and use the default format instead, which seems to have a better functioning handler for invalid values\r\n * Use the widget to select your date picker value, rather than typing it in. This will avoid improper formatting\r\n * For the above example specifically, adjust the format from {{MM/dd/yyyy}} to {{MM/dd/yy}}. This will accept values where only the last two digits of the year value is offered, but may lead to inconsistent results (testing results show that a year value of \"37\" will assume 1937, but a year value of \"36\" will assume 2036).","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hywgav:","customfield_14734":"1|hywfnj:","customfield_10651":null,"customfield_14731":"1|hywwif:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hywfnb:","customfield_12830":null,"customfield_10401":null,"summary":"Creating issue with invalid date format will still create issue even though error is thrown","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2078736","self":"https://jira.atlassian.com/rest/api/2/issue/2078736","key":"JRASERVER-78792","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB2","batman-frontend-triaged"],"customfield_11433":"9223372036854775807","customfield_10610":19.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110412","id":"110412","description":"","name":"10.3.3","archived":false,"released":true,"releaseDate":"2025-03-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/110809","id":"110809","description":"","name":"10.3.5","archived":false,"released":true,"releaseDate":"2025-04-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/111093","id":"111093","description":"","name":"10.3.6","archived":false,"released":true,"releaseDate":"2025-05-07"},{"self":"https://jira.atlassian.com/rest/api/2/version/114496","id":"114496","name":"10.3.15","archived":false,"released":true,"releaseDate":"2026-01-07"}],"customfield_20934":null,"issuelinks":[{"id":"538212","self":"https://jira.atlassian.com/rest/api/2/issueLink/538212","outwardIssue":{"id":"1880007","key":"JRASERVER-74075","self":"https://jira.atlassian.com/rest/api/2/issue/1880007","fields":{"summary":"create issue: Success notification is not accessible for screen reader & keyboard users.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"538211","self":"https://jira.atlassian.com/rest/api/2/issueLink/538211","outwardIssue":{"id":"1897999","key":"JRASERVER-74436","self":"https://jira.atlassian.com/rest/api/2/issue/1897999","fields":{"summary":"Create issue: Success notification is not accessible for keyboard & screen reader users.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"538213","self":"https://jira.atlassian.com/rest/api/2/issueLink/538213","outwardIssue":{"id":"1943376","key":"JRASERVER-75718","self":"https://jira.atlassian.com/rest/api/2/issue/1943376","fields":{"summary":"Create issue : Focus is not set onto the success message","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"538214","self":"https://jira.atlassian.com/rest/api/2/issueLink/538214","inwardIssue":{"id":"2075439","key":"JRASERVER-78745","self":"https://jira.atlassian.com/rest/api/2/issue/2075439","fields":{"summary":"After entering any text in the comment field, if we \"drag and drop\" an attachment, the cursor (command prompt) is removed, causing issues with some user interaction and several unexpected behaviors.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"538215","self":"https://jira.atlassian.com/rest/api/2/issueLink/538215","inwardIssue":{"id":"2075439","key":"JRASERVER-78745","self":"https://jira.atlassian.com/rest/api/2/issue/2075439","fields":{"summary":"After entering any text in the comment field, if we \"drag and drop\" an attachment, the cursor (command prompt) is removed, causing issues with some user interaction and several unexpected behaviors.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10070","name":"Supersession","inward":"supersedes","outward":"is superseded by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10070"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12073","description":"A fix for this issue is required, but planned for farther in the future. This is because it’s not as severe or pervasive as other issues.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Long Term Backlog","id":"12073","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11310","id":"11310","name":"Issue - Attachments","description":"Attachment of files to issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":10.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=02a6ae09c2cc","name":"02a6ae09c2cc","key":"JIRAUSER5352546","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5352546&avatarId=6289998","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5352546&avatarId=6289998","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5352546&avatarId=6289998","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5352546&avatarId=6289998"},"displayName":"Cecille Maquito","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=02a6ae09c2cc","name":"02a6ae09c2cc","key":"JIRAUSER5352546","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5352546&avatarId=6289998","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5352546&avatarId=6289998","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5352546&avatarId=6289998","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5352546&avatarId=6289998"},"displayName":"Cecille Maquito","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78792/votes","votes":24,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78792/watchers","watchCount":27,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-05-06T07:41:14.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4die7:","updated":"2026-07-29T06:59:15.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen you copy/paste an attachment in the Visual mode of the Description field, the editor automatically closes.\r\nThe copy/paste attachment works fine in the Edit mode. The editor does not close automatically, allowing users to update the field after adding the attachment. \r\nh3. Steps to Reproduce\r\n # Open an issue, click the edit icon of the *Description* field\r\n # Select the *Visual mode* \r\n!screenshot-1.png|thumbnail!\r\n # Paste the attachment here\r\n\r\nScreen recording: [^attachment_v10.3-VisualEditor.mp4]\r\nh3. Expected Results\r\n\r\nThe editor should remain open (ie, edit mode) after pasting the attachment in the {*}Visual mode{*}. However, the editor closes immediately after pasting the attachment.\r\nThe behaviour is not replicable in the *Text mode* editor. Meaning, the editor remains open when you paste an attachment in the Text mode editor. \r\nSee this sample screen recording for the Text Editor here, [^attachment_v10.3-TextEditor.mp4]\r\nh3. Actual Results\r\n\r\nThe editor automatically closes after pasting an attachment in the Visual mode. \r\nh3. Workaround\r\n\r\nManually hit the editor (ie, pencil icon) again to open the Visual/Text editor\r\n!screenshot-2.png|thumbnail!","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4di93:","customfield_14734":"1|i4difb:","customfield_10651":null,"customfield_14731":"1|i4cbsk:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4dif3:","customfield_12830":null,"customfield_10401":null,"summary":"Visual Editor automatically closes after copying/pasting attachments in visual mode in the Description/Comment field","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1091217","self":"https://jira.atlassian.com/rest/api/2/issue/1091217","key":"JRASERVER-68484","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["pse-request","scalability"],"customfield_11433":"9223372036854775807","customfield_10610":21.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"420119","self":"https://jira.atlassian.com/rest/api/2/issueLink/420119","outwardIssue":{"id":"1451720","key":"JRASERVER-70327","self":"https://jira.atlassian.com/rest/api/2/issue/1451720","fields":{"summary":"ResultSet Closed when doing a lock and reindex on Jira 8.0+","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/1","iconUrl":"https://jira.atlassian.com/images/icons/priorities/highest.svg","name":"Highest","id":"1"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"446283","self":"https://jira.atlassian.com/rest/api/2/issueLink/446283","outwardIssue":{"id":"1788127","key":"JRASERVER-72688","self":"https://jira.atlassian.com/rest/api/2/issue/1788127","fields":{"summary":"Reindexing in jira + Postgres frequently fails with : \"Cannot change transaction isolation level in the middle of a transaction\"","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"455120","self":"https://jira.atlassian.com/rest/api/2/issueLink/455120","outwardIssue":{"id":"944382","key":"JSWSERVER-16473","self":"https://jira.atlassian.com/rest/api/2/issue/944382","fields":{"summary":"Reindex All FAILED - Caused by null issuenum entry in jiraissue table","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"511976","self":"https://jira.atlassian.com/rest/api/2/issueLink/511976","outwardIssue":{"id":"2005890","key":"JRASERVER-77572","self":"https://jira.atlassian.com/rest/api/2/issue/2005890","fields":{"summary":"Jira full reindex process does not terminate when it encounters a relevant failure","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"426278","self":"https://jira.atlassian.com/rest/api/2/issueLink/426278","inwardIssue":{"id":"1091216","key":"JRASERVER-68483","self":"https://jira.atlassian.com/rest/api/2/issue/1091216","fields":{"summary":"Improve logging for Jira Lucene reindexing","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43408","id":"43408","name":"Indexing"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":2.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ayakovlev%40atlassian.com","name":"ayakovlev@atlassian.com","key":"ayakovlev@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ayakovlev%40atlassian.com&avatarId=6020220","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ayakovlev%40atlassian.com&avatarId=6020220"},"displayName":"Andriy Yakovlev [Atlassian]","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ayakovlev%40atlassian.com","name":"ayakovlev@atlassian.com","key":"ayakovlev@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ayakovlev%40atlassian.com&avatarId=6020220","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ayakovlev%40atlassian.com&avatarId=6020220"},"displayName":"Andriy Yakovlev [Atlassian]","active":false,"timeZone":"Europe/Amsterdam"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-68484/votes","votes":9,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-68484/watchers","watchCount":12,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2018-11-22T21:04:21.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hzsmm7:","updated":"2026-07-29T04:05:36.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h4. Problem\r\nJira has full reindex process. If any error happends during this time, error is accumulated and showed at the end, eg:\r\n{noformat}\r\n2018-11-13 10:01:07,436 JiraTaskExectionThread-1 ERROR admin 1139x124894x1 1s 127.0.0.1 /secure/admin/IndexReIndex.jspa [c.a.j.util.index.CompositeIndexLifecycleManager] Reindex All FAILED. Indexer: DefaultIndexManager: paths: [/jira/caches/indexes/comments, /jira/caches/indexes/issues, /jira/caches/indexes/changes, /jira/caches/indexes/worklogs, /jira/caches/indexes/plugins/jira-git-files, /jira/caches/indexes/plugins/jira-git-pullrequestinfos, /jira/caches/indexes/plugins/jira-git-revisions]\r\ncom.atlassian.jira.index.IndexingFailureException: Indexing completed with 2 errors\r\nat com.atlassian.jira.index.AccumulatingResultBuilder$CompositeResult.await(AccumulatingResultBuilder.java:150)\r\n...\r\n{noformat}\r\n\r\nIn some cases, reindexing process for 3m+ issues might take 20+h and at the same time, number of errors could be quite small (~10) so it's preferable to have non-consistent index then to loose all that accumulated work. \r\nIt could also mitigate problems like JRASERVER-69826 \r\n\r\nh4. Suggestion\r\n* Allow Jira Admin to decide tolerated level of error during reindexing\r\n\r\nExtra\r\n* Create a tool which will allow to identify missing issues and fix the discrepancy. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzsmpz:","customfield_10651":null,"customfield_14734":"1|hzsmn3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzsoc7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzsmn3:","customfield_10653":null,"customfield_10401":null,"summary":"As a Jira Admin I want to configure a tolerate threshold for amount of errors during Jira reindexing","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"953195","self":"https://jira.atlassian.com/rest/api/2/issue/953195","key":"JRASERVER-67042","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43396","id":"43396","name":"Project - Releases"},{"self":"https://jira.atlassian.com/rest/api/2/component/43395","id":"43395","name":"Project Administration - Versions"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=imazuki","name":"imazuki","key":"imazuki","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=imazuki&avatarId=4032279","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=imazuki&avatarId=4032279","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=imazuki&avatarId=4032279","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=imazuki&avatarId=4032279"},"displayName":"Irfan Mazli Mazuki","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=imazuki","name":"imazuki","key":"imazuki","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=imazuki&avatarId=4032279","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=imazuki&avatarId=4032279","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=imazuki&avatarId=4032279","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=imazuki&avatarId=4032279"},"displayName":"Irfan Mazli Mazuki","active":false,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-67042/votes","votes":10,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-67042/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2018-03-29T14:49:24.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hzceo7:","updated":"2026-07-29T04:05:31.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Definition\r\nSome project configuration requires the Versions and Releases to be managed by users that are not supposed to be able to administer the project. JIRA is unable to do so because one will need Project Administer Permission to be able to create new Versions and Releases.\r\n\r\nh3. Suggested Solution\r\nHave a separate Project Permission for Versions and Releases that are not dependent to the Project Administer project\r\n\r\nh3. Workaround\r\nNone ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzcf27:","customfield_10651":null,"customfield_14734":"1|hzcep3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hzcmin:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hzcep3:","customfield_10653":null,"customfield_10401":null,"summary":"Separate Project Permission for Versions and Releases","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157466","self":"https://jira.atlassian.com/rest/api/2/issue/2157466","key":"JRASERVER-79473","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110999","id":"110999","description":"","name":"11.0.0","archived":false,"released":true,"releaseDate":"2025-08-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/115510","id":"115510","name":"11.3.3","archived":false,"released":true,"releaseDate":"2026-03-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13170","id":"13170","name":"REST API"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d74d3b1a350","name":"7d74d3b1a350","key":"JIRAUSER4626561","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4626561&avatarId=5816066","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4626561&avatarId=5816066","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4626561&avatarId=5816066","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4626561&avatarId=5816066"},"displayName":"Rodrigo Jose Zaparoli","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d74d3b1a350","name":"7d74d3b1a350","key":"JIRAUSER4626561","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4626561&avatarId=5816066","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4626561&avatarId=5816066","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4626561&avatarId=5816066","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4626561&avatarId=5816066"},"displayName":"Rodrigo Jose Zaparoli","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79473/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79473/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-27T19:34:00.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qfmv:","updated":"2026-07-29T04:05:24.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIn Jira Data Center 11.x, the {{/status}} health check endpoint returns HTTP 404 (Tomcat default error page) when the application starts in a {{FIRST_RUN}} state — i.e., when {{dbconfig.xml}} is not yet configured.\r\n{code:java}\r\nHTTP Status 404 – Not Found\r\nType Status Report\r\nDescription: The origin server did not find a current representation for the target resource\r\nor is not willing to disclose that one exists. {code}\r\nIn Jira Data Center 10.x, the same scenario correctly returns HTTP 200 with \\{\"state\":\"FIRST_RUN\"}, as documented in [Jira 'status' endpoint response meanings | Jira and Jira Service Management | Atlassian Support.|https://support.atlassian.com/jira/kb/jira-status-endpoint-response-meanings/]\r\n\r\n(i) Note: If we started Jira without both dbconfig.xml and cluster.properties the /status will return the \\{\"state\":\"FIRST_RUN\"}; however, if we start Jira with cluster.properties and no dbconfig.xml, a 404 error will happen.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Install Jira Software *Data Center*\r\n # *DO configure* {{cluster.properties}} in JIRA_HOME\r\n # *Do NOT configure* {{dbconfig.xml}} in JIRA_HOME\r\n # Start Jira\r\n # Make a GET request to {{JIRA_BASEURL:<port>/status}}\r\n\r\nh3. Expected Results\r\nHTTP 200 response with JSON body:\r\n{code}\r\n{\"state\":\"FIRST_RUN\"}\r\n{code}\r\n\r\n\r\n\r\nh3. Actual Results\r\n\r\nJira 11.x returns HTTP 404 with Tomcat's default error page:\r\n{code}\r\nHTTP Status 404 – Not Found\r\nType Status Report\r\nDescription: The origin server did not find a current representation for the target resource\r\nor is not willing to disclose that one exists.\r\nApache Tomcat/10.1.53\r\n{code}\r\n\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qfhr:","customfield_14734":"1|i4qfnz:","customfield_10651":null,"customfield_14731":"1|i4p94c:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qfnr:","customfield_12830":null,"customfield_10401":null,"summary":"/status endpoint returns HTTP 404 instead of HTTP 200 {\"state\":\"FIRST_RUN\"} in Jira DC 11.x when dbconfig.xml is not configured","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2063308","self":"https://jira.atlassian.com/rest/api/2/issue/2063308","key":"JRASERVER-78560","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.13,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB3"],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/102793","id":"102793","description":"","name":"8.13.27","archived":false,"released":true,"releaseDate":"2022-10-19"},{"self":"https://jira.atlassian.com/rest/api/2/version/109304","id":"109304","description":"","name":"9.12.15","archived":false,"released":true,"releaseDate":"2024-11-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/110406","id":"110406","description":"","name":"9.12.17","archived":false,"released":true,"releaseDate":"2025-01-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/110307","id":"110307","description":"","name":"10.3.2","archived":false,"released":true,"releaseDate":"2025-02-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/110313","id":"110313","description":"","name":"10.4.0","archived":false,"released":true,"releaseDate":"2025-01-22"}],"customfield_20934":null,"issuelinks":[{"id":"529808","self":"https://jira.atlassian.com/rest/api/2/issueLink/529808","outwardIssue":{"id":"1993039","key":"JRASERVER-76790","self":"https://jira.atlassian.com/rest/api/2/issue/1993039","fields":{"summary":"Interruptions during the Issue creation may leave it unable to transition status","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"529560","self":"https://jira.atlassian.com/rest/api/2/issueLink/529560","inwardIssue":{"id":"312184","key":"JRASERVER-36354","self":"https://jira.atlassian.com/rest/api/2/issue/312184","fields":{"summary":"No Validation and wrong year when input year using Manual type in the date picker fields.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"529561","self":"https://jira.atlassian.com/rest/api/2/issueLink/529561","inwardIssue":{"id":"829987","key":"JRASERVER-65762","self":"https://jira.atlassian.com/rest/api/2/issue/829987","fields":{"summary":"Creating issue with invalid date format will still create issue even though error is thrown","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55593","id":"55593","name":"Custom fields","description":"Issues related to custom fields, except the ones related to indexing and searching; for those use ‘Custom Field Indexing’"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":4.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=e7e12f16f891","name":"e7e12f16f891","key":"JIRAUSER5505108","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5505108&avatarId=6476425","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5505108&avatarId=6476425","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5505108&avatarId=6476425","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5505108&avatarId=6476425"},"displayName":"Alexander Artemenko","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=e7e12f16f891","name":"e7e12f16f891","key":"JIRAUSER5505108","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5505108&avatarId=6476425","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5505108&avatarId=6476425","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5505108&avatarId=6476425","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5505108&avatarId=6476425"},"displayName":"Alexander Artemenko","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78560/votes","votes":4,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78560/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-01-30T17:10:41.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4b3rz:","updated":"2026-07-29T04:05:19.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nWhile creating a new issue (using Jira view or JSM portal view), you can enter the date manually for the \"Date Time Picker\" custom fields available on the create screen. In case the entered date has the wrong (out of range for database {{customfieldvalue.datevalue}} field that stores this data) value for the year, issue creation will fail with the error:\r\n_\"We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator, as they'll be able to access more specific information in the log file.\"_\r\n\r\nHowever, in fact, the issue will be created and result in a corrupt workflow state. A newly created issue will not be visible in JQL/REST output because it is not indexed upon creation, but it can be opened by direct link and will appear after the full instance re-index.\r\nh3. Steps to Reproduce\r\n # Create a new \"Date Time Picker\" custom field (the \"Date Time\" type custom fields are not affected) and add it to issue _create_ screen\r\n # Try to create a new issue and manually set the incorrect year value for the custom field. The \"incorrect\" value may vary based on *jira.date.time.picker.java.format* property and used RDBMS (for PostgreSQL and \"dd/MMM/yy h:mm a\" you can use \"30/Jan/2525252 11:09 AM\")\r\n ** Validator will correctly identify the wrong format for day/month. Only the wrong year value triggers the issue.\r\n # Attempt to create an issue will fail with an error in UI saying that issue can't be created.\r\n!issue_creation_err.png|thumbnail! \r\nIn fact, if you check on the database level (or re-index the instance), the issue will be available.\r\n{code:sql}\r\nselect id,issuenum, summary from jiraissue where summary = 'AlexTestSummary';\r\n  id   | issuenum |     summary     \r\n-------+----------+-----------------\r\n 10100 |       42 | AlexTestSummary\r\n(1 row)\r\n{code}\r\n# In addition to causing an error message, the main problem is that the issue is created in a corrupt workflow state that prevents it from correctly transitioning.\r\n!issue_corrupt_wrkflw_state.png|thumbnail! \r\n\r\nThis can be identified (and fixed) with the help of [database integrity checker|https://confluence.atlassian.com/adminjiraserver/using-the-database-integrity-checker-938847667.html] or SQL queries from [SQL equivalents for Workflow Integrity Check in Jira Data Center|https://confluence.atlassian.com/jirakb/sql-equivalents-for-workflow-integrity-check-in-jira-data-center-658179102.html]:\r\n{code:sql}\r\nSELECT jiraissue.id issue_id,\r\n       jiraissue.workflow_id,\r\n       os_wfentry.*\r\nFROM jiraissue\r\n         JOIN os_wfentry\r\n              ON jiraissue.workflow_id = os_wfentry.id\r\nWHERE os_wfentry.state IS NULL\r\n   OR os_wfentry.state = 0;\r\n issue_id | workflow_id |  id   |                   name                   | initialized | state \r\n----------+-------------+-------+------------------------------------------+-------------+-------\r\n    10100 |       10100 | 10100 | ITSD: Jira Service Desk default workflow |             |     0\r\n(1 row)\r\n{code}\r\nh3. Expected Results\r\n\r\nThe issue shouldn't be created as it was said in the error message (especially in a wrong workflow state)\r\nh3. Actual Results\r\n\r\nDespite the error, the issue is still created in a corrupt workflow state. The issue is accompanied by the following errors captured in server logs:\r\n{code:java|title=atlassian-jira.log}\r\n2025-01-30 10:42:46,123+0000 http-nio-8080-exec-1 url: /jsm/secure/QuickCreateIssue.jspa; user: admin ERROR admin 642x397x1 s21lz8 10.228.166.49,172.50.0.2 /secure/QuickCreateIssue.jspa [c.a.j.bc.issue.DefaultIssueService] Error creating issue: \r\ncom.atlassian.jira.exception.CreateException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10301][issue,10100][datevalue,2525252-01-30 10:42:00.0][id,10300][updated,1738233766118] (SQL Exception while executing the following:INSERT INTO public.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (ERROR: timestamp out of range: \"2525252-01-30 10:42:00+00\"))\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:584)\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:485)\r\n...\r\nCaused by: com.atlassian.jira.workflow.WorkflowException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10301][issue,10100][datevalue,2525252-01-30 10:42:00.0][id,10300][updated,1738233766118] (SQL Exception while executing the following:INSERT INTO public.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (ERROR: timestamp out of range: \"2525252-01-30 10:42:00+00\"))\r\n\tat com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:779)\r\n\tat com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:576)\r\n\t... 350 more\r\nCaused by: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10301][issue,10100][datevalue,2525252-01-30 10:42:00.0][id,10300][updated,1738233766118] (SQL Exception while executing the following:INSERT INTO public.customfieldvalue (ID, ISSUE, CUSTOMFIELD, UPDATED, PARENTKEY, STRINGVALUE, NUMBERVALUE, TEXTVALUE, DATEVALUE, VALUETYPE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (ERROR: timestamp out of range: \"2525252-01-30 10:42:00+00\"))\r\n\tat com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:299)\r\n\tat com.atlassian.jira.ofbiz.WrappingOfBizDelegator.createValue(WrappingOfBizDelegator.java:172)\r\n...\r\nCaused by: org.postgresql.util.PSQLException: ERROR: timestamp out of range: \"2525252-01-30 10:42:00+00\"\r\n\tat org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2725)\r\n\tat org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2412)\r\n\tat org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:371)\r\n{code}\r\nThe final root causes of the failure vary based on the used database, but the rest of the exceptions is similar:\r\n{code:java|title=MS SQL}\r\nCaused by: com.microsoft.sqlserver.jdbc.SQLServerException: One or more values is out of range of values for the datetime2 SQL Server data type.\r\n\tat com.microsoft.sqlserver.jdbc.TDSWriter.writeScaledTemporal(IOBuffer.java:5917)\r\n\tat com.microsoft.sqlserver.jdbc.TDSWriter.writeRPCDateTime2(IOBuffer.java:5762)\r\n{code}\r\n{code:java|title=MySQL}\r\nCaused by: com.mysql.cj.jdbc.exceptions.MysqlDataTruncation: Data truncation: Incorrect datetime value: '2525252-01-30 11:19:00' for column 'DATEVALUE' at row 1\r\n\tat com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:104)\r\n\tat com.mysql.cj.jdbc.ClientPreparedStatement.executeInternal(ClientPreparedStatement.java:953)\r\n\tat com.mysql.cj.jdbc.ClientPreparedStatement.executeUpdateInternal(ClientPreparedStatement.java:1092)\r\n{code}\r\n{code:java|title=Oracle DB}\r\nCaused by: java.sql.SQLException: Year out of range.\r\n\tat oracle.jdbc.driver.DateCommonBinder.setOracleCYMD(OraclePreparedStatement.java:18683)\r\n\tat oracle.jdbc.driver.TimestampBinder.bind(OraclePreparedStatement.java:18964)\r\n{code}\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behaviour. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4b3mv:","customfield_14734":"1|i4b3t3:","customfield_10651":null,"customfield_14731":"1|i49x44:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4b3sv:","customfield_12830":null,"customfield_10401":null,"summary":"A corrupt issue gets created despite the error message in case the wrong format year is manually set to the \"Date Time Picker\" custom field","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"988329","self":"https://jira.atlassian.com/rest/api/2/issue/988329","key":"JRASERVER-67502","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/85598","id":"85598","description":"","name":"7.6.13","archived":false,"released":true,"releaseDate":"2019-04-18"},{"self":"https://jira.atlassian.com/rest/api/2/version/85693","id":"85693","name":"7.13.3","archived":false,"released":true,"releaseDate":"2019-04-19"},{"self":"https://jira.atlassian.com/rest/api/2/version/85700","id":"85700","description":"","name":"8.1.1","archived":false,"released":true,"releaseDate":"2019-05-20"},{"self":"https://jira.atlassian.com/rest/api/2/version/85696","id":"85696","description":"","name":"8.2.0","archived":false,"released":true,"releaseDate":"2019-05-21"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.02,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["ee","memory-usage","performance-scalability","pse-request"],"customfield_11433":"9223372036854775807","customfield_10610":16.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/78306","id":"78306","description":"","name":"7.2.14","archived":false,"released":true,"releaseDate":"2018-05-17"},{"self":"https://jira.atlassian.com/rest/api/2/version/79690","id":"79690","description":"","name":"7.6.6","archived":false,"released":true,"releaseDate":"2018-05-29"}],"customfield_20934":null,"issuelinks":[{"id":"369615","self":"https://jira.atlassian.com/rest/api/2/issueLink/369615","inwardIssue":{"id":"988391","key":"JSDSERVER-5884","self":"https://jira.atlassian.com/rest/api/2/issue/988391","fields":{"summary":"Searching for users in the 'Invite team' dialog can lead to memory pressure and OutOfMemoryError in some situations","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"416815","self":"https://jira.atlassian.com/rest/api/2/issueLink/416815","outwardIssue":{"id":"1449678","key":"JSWSERVER-20336","self":"https://jira.atlassian.com/rest/api/2/issue/1449678","fields":{"summary":"Searching and Mentioning users may cause performance issues and high CPU load","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"376510","self":"https://jira.atlassian.com/rest/api/2/issueLink/376510","outwardIssue":{"id":"998668","key":"JSDSERVER-5918","self":"https://jira.atlassian.com/rest/api/2/issue/998668","fields":{"summary":"Customers page loads slowly due to slow agent search","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"371355","self":"https://jira.atlassian.com/rest/api/2/issueLink/371355","outwardIssue":{"id":"999892","key":"JRASERVER-67626","self":"https://jira.atlassian.com/rest/api/2/issue/999892","fields":{"summary":"Request caches based on JiraAuthenticationContextImpl can lead to a memory leak","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=tzwierzchowski","name":"tzwierzchowski","key":"tzwierzchowski","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=tzwierzchowski&avatarId=5772904","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=tzwierzchowski&avatarId=5772904","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=tzwierzchowski&avatarId=5772904","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=tzwierzchowski&avatarId=5772904"},"displayName":"Tomasz Zwierzchowski","active":false,"timeZone":"Europe/Warsaw"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43429","id":"43429","name":"System Administration  - Global Permissions"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":"[Download 7.13, 7.6|https://confluence.atlassian.com/enterprise/atlassian-enterprise-releases-948227420.html]","customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":15.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ayakovlev%40atlassian.com","name":"ayakovlev@atlassian.com","key":"ayakovlev@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ayakovlev%40atlassian.com&avatarId=6020220","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ayakovlev%40atlassian.com&avatarId=6020220"},"displayName":"Andriy Yakovlev [Atlassian]","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 13-03-2019|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nWe have recently reviewed this issue and the overall interest in the problem. We acknowledge that the issue has a high impact on the software teams and we're already working on it. We plan to include this fix in our Enterprise Releases (7.6.x and 7.13.x - please watch the fix versions for details) and latest bugfix releases.\r\n\r\nAtlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.\r\n\r\nThank you, \r\n Grażyna Kaszkur\r\n Jira Server Product Management\r\n{panel}","customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ayakovlev%40atlassian.com","name":"ayakovlev@atlassian.com","key":"ayakovlev@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ayakovlev%40atlassian.com&avatarId=6020220","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ayakovlev%40atlassian.com&avatarId=6020220"},"displayName":"Andriy Yakovlev [Atlassian]","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-67502/votes","votes":8,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2019-04-18T12:36:51.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-67502/watchers","watchCount":20,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2018-06-25T09:32:24.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hzfq9b:","updated":"2026-07-28T21:36:03.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\n\r\nClass {{RequestCachingGroupManager}} may accumulate too many objects in _RequestCache_ during processing large user sets\r\nh3. Environment\r\n * Large Jira with 50k+ active users\r\n\r\nh3. Steps to Reproduce\r\n\r\nThis is one of the ways to trigger the user search\r\n # Create 50k users\r\n # Limit assignable permission for specific _projectA_ for a very small subset of users\r\n # Trigger assignable user search for _projectA_\r\n\r\nREST call:\r\n # Trigger call to {{user/assignable/search}} (or {{user/assignable/multiProjectSearch}})\r\n ** Eg: rest/api/latest/user/assignable/search?username=&projectKeys=AG&issueKey=AG-13&maxResults=50&startAt=0&_=1529917579021\r\n\r\nh3. Expected Results\r\n\r\nMemory usage by a thread serving the request a fairly low: up to 100MB\r\nh3. Actual Results\r\n * Memory usage by a thread serving the request a quite high: 500MB+\r\n * If a large number of same requests are triggered at the same time, this may lead to OOM error due to exhausting of the heap.\r\n\r\nh3. Notes\r\n * when Jira searches over user base and tries to {{findUsers}} according to specific criteria, it accumulates the different data (usernameToGroups, usernameToGroupNames,usernameToGroupNamesInLowerCase) in _requestCache_ as a side-effect.\r\n * If user search base is quite large and search criteria is too specific (too strict) than a large number of _Username_ objects will be touched, that will lead to accumulating a large number of objects in _requestCache_ and large memory usage by a thread.\r\n * Note that when a thread finishes its work memory will be released, so it's not a memory leak.\r\n\r\nh3. Workaround\r\n * None\r\n * Partial workarounds (if possible):\r\n ** reduce active base\r\n ** use more specific search\r\n\r\nh3. Note about the fix\r\n\r\nThe fix is not enabled by default. It will be applied only when [setting the JVM argument|https://confluence.atlassian.com/adminjiraserver076/setting-properties-and-options-on-startup-945111794.html]:\r\n{noformat}\r\n-Djira.cache.request.bounded.enabled=true\r\n{noformat}\r\nJira node restart is required.\r\nTo verify that the option was enabled correctly see if the Jira application log contains message:\r\n{noformat}\r\n2019-03-19 15:06:16,969 http-nio-8080-exec-1 INFO anonymous 906x1x1 - 0:0:0:0:0:0:0:1 / [c.a.j.cache.request.RequestCacheConfiguration] System property jira.cache.request.bounded.enabled is enabled and your requests scope caches are bounded with maxsize=1000\r\n{noformat}\r\n\r\nThe fix is about introducing the limit to number of objects stored by http request in it's cache. The default limit is 1000, but can be modified by setting JVM argument, e.g.:\r\n{noformat}\r\n-Djira.cache.request.bounded.size=2000\r\n{noformat}\r\nThe limit won't be applied if {{jira.cache.request.bounded.enabled}} is not set.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hzfqon:","customfield_14734":"1|hzfqa7:","customfield_10651":null,"customfield_14731":"1|hzfvun:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hzfqa7:","customfield_12830":null,"customfield_10401":null,"summary":"RequestCachingGroupManager may accumulate too many objects in RequestCache during processing large user sets","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2126625","self":"https://jira.atlassian.com/rest/api/2/issue/2126625","key":"JRASERVER-79255","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10120","id":"10120","name":"Documentation - All","description":"Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f4cb74b5c51b","name":"f4cb74b5c51b","key":"alfaproductteam1687258446","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=alfaproductteam1687258446&avatarId=11251143","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=alfaproductteam1687258446&avatarId=11251143","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=alfaproductteam1687258446&avatarId=11251143","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=alfaproductteam1687258446&avatarId=11251143"},"displayName":"Alfa Product Team","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f4cb74b5c51b","name":"f4cb74b5c51b","key":"alfaproductteam1687258446","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=alfaproductteam1687258446&avatarId=11251143","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=alfaproductteam1687258446&avatarId=11251143","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=alfaproductteam1687258446&avatarId=11251143","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=alfaproductteam1687258446&avatarId=11251143"},"displayName":"Alfa Product Team","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79255/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79255/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-01-09T13:11:15.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4lfef:","updated":"2026-07-28T16:33:24.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"User story: As a customer, I would like to be able to set the configuration for Jira Assets indexing on startup, and know whether Atlassian's expectation is that loading from a file makes the startup take more time, or whether they expect loading from a file will make the startup take less time. \r\n\r\n\r\n\r\nThe problem\r\n\r\nAcross multiple versions of documentation and associated screens for Jira Service Management assets configuration, there is contradictory information on whether enabling \"Restore Assets index from file\" will make start up times longer or shorter\r\n\r\nVersion 10.0 says that enabling restore from file will make start up shorter\r\n[https://confluence.atlassian.com/servicemanagementserver100/indexing-assets-in-jira-service-management-1488593478.html]\r\n\r\nVersion 10.3 says that enabling restore from file will make start up slower\r\n[https://confluence.atlassian.com/servicemanagementserver103/indexing-assets-in-jira-service-management-1488596233.html]\r\n\r\nVersion 11.0 says that enabling restore from file will make start up shorter\r\n[https://confluence.atlassian.com/servicemanagementserver110/indexing-assets-in-jira-service-management-1627464072.html#IndexingAssetsinJiraServiceManagement-configuration]\r\n\r\nBut the screen shot for the UI shows the field level help says\r\n\"(enabling this will) increase startup time by restoring Assets index from a file. Unchecking this will cause slower startup time...\"\r\n\r\nVersion 11.3 has removed the text in the page that says what this field does, and all we're left with is the self referentially inconsistent field level help text that says that checking makes startup slower, and that unchecking makes startup slower.\r\n\r\n \r\n\r\nLogically, we'd guess that the answer is that loading from a file goes faster, but introduces the risk that a corrupted index file on disk will then be used... whereas rebuilding the index from scratch on startup will mean you're sure the index is right, but if you've got a lot of assets then that might take a long time.\r\n\r\nUnfortunately the documentation's lack of clarity means that is just a guess. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4lf9b:","customfield_10651":null,"customfield_14734":"1|i4lffj:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4k8uc:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4lffb:","customfield_10653":null,"customfield_10401":null,"summary":"Documentation describing the impact of \"Restore Assets index from file\" is confusing","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"351123","self":"https://jira.atlassian.com/rest/api/2/issue/351123","key":"JRASERVER-39511","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":14.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"323879","self":"https://jira.atlassian.com/rest/api/2/issueLink/323879","outwardIssue":{"id":"752543","key":"JRACLOUD-39511","self":"https://jira.atlassian.com/rest/api/2/issue/752543","fields":{"summary":"Change Date/time format on a per project basis","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43418","id":"43418","name":"System Administration - Look and Feel"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":3.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dzarpelon","name":"dzarpelon","key":"dzarpelon","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dzarpelon&avatarId=6020764","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dzarpelon&avatarId=6020764","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dzarpelon&avatarId=6020764","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dzarpelon&avatarId=6020764"},"displayName":"Diego Zarpelon","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dzarpelon","name":"dzarpelon","key":"dzarpelon","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=dzarpelon&avatarId=6020764","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=dzarpelon&avatarId=6020764","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=dzarpelon&avatarId=6020764","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=dzarpelon&avatarId=6020764"},"displayName":"Diego Zarpelon","active":false,"timeZone":"Europe/Amsterdam"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-39511/votes","votes":44,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-39511/watchers","watchCount":31,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2014-08-12T16:15:30.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxha3b:","updated":"2026-07-28T07:23:23.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-39511].\n  {panel}\n\nOn the [look and feel|https://confluence.atlassian.com/display/JIRA060/Customising+the+Look+and+Feel#CustomisingtheLookandFeel-Date/TimeFormats] page for date/time formats, it states that this an system wide configuration.\r\n\r\nMy request is that to put this also as a per project configuration as many users have projects on different timezones and  so they need to use both the AM/PM format and the 24hs format per project.\r\n\r\nBest regards.\r\nDiego Zarpelon\r\nAtlassian JIRA Support Engineer\r\n\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hxhmzz:","customfield_10651":null,"customfield_14734":"1|hxha3z:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxkxpr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hxha3r:","customfield_10653":null,"customfield_10401":null,"summary":"Change Date/time format on a per project basis","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157223","self":"https://jira.atlassian.com/rest/api/2/issue/2157223","key":"JRASERVER-79470","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116407","id":"116407","name":"10.3.23","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/41595","id":"41595","name":"Project - Actions"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=e7591db3c7db","name":"e7591db3c7db","key":"JIRAUSER5160178","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5160178&avatarId=6041982","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5160178&avatarId=6041982","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5160178&avatarId=6041982","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5160178&avatarId=6041982"},"displayName":"Antoni Kowalski","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=e7591db3c7db","name":"e7591db3c7db","key":"JIRAUSER5160178","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5160178&avatarId=6041982","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5160178&avatarId=6041982","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5160178&avatarId=6041982","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5160178&avatarId=6041982"},"displayName":"Antoni Kowalski","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79470/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79470/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-23T11:20:27.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qds7:","updated":"2026-07-28T07:14:03.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nWhen creating a project if you select a suggestion for a project key (by clicking the empty textbox and selecting one of previousle enetered values) the textbox is not filled with the selected value.\r\n\r\nh3. Steps to Reproduce\r\n1. Attempt to create any project\r\n2. Click on empty project key textbox\r\n !image-2026-07-23-13-18-30-212.png|thumbnail! \r\n3. Select any of the hints\r\n\r\n\r\nh3. Expected Results\r\n\r\nThe textbox is filled with value.\r\n\r\nh3. Actual Results\r\nThe textbox remains empty.\r\n\r\nh3. Workaround\r\nJust type the value freehand.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qdn3:","customfield_14734":"1|i4qdtb:","customfield_10651":null,"customfield_14731":"1|i4p79o:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qdt3:","customfield_12830":null,"customfield_10401":null,"summary":"Selecting project key suggestion during project creation is not filling the project key","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"144684","self":"https://jira.atlassian.com/rest/api/2/issue/144684","key":"JRASERVER-25386","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"24617","customfield_11435":"24601","customfield_11437":"5596","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"41080","customfield_11434":"24601","customfield_17933":null,"labels":["KA","affects-server","favorite","filter","folder"],"customfield_11433":"49670","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"315702","self":"https://jira.atlassian.com/rest/api/2/issueLink/315702","outwardIssue":{"id":"769725","key":"JRACLOUD-25386","self":"https://jira.atlassian.com/rest/api/2/issue/769725","fields":{"summary":"Add a capability to group my Favorite Filters into Folders ","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43391","id":"43391","name":"Navigation - Filters"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":11.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2372e6d8ef7c","name":"2372e6d8ef7c","key":"tim.wagner@mybir.com","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/8d18c70d2558af9bfe6326e8beb5459e?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/8d18c70d2558af9bfe6326e8beb5459e?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/8d18c70d2558af9bfe6326e8beb5459e?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/8d18c70d2558af9bfe6326e8beb5459e?d=mm&s=32"},"displayName":"Tim Wagner","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"110033","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2372e6d8ef7c","name":"2372e6d8ef7c","key":"tim.wagner@mybir.com","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/8d18c70d2558af9bfe6326e8beb5459e?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/8d18c70d2558af9bfe6326e8beb5459e?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/8d18c70d2558af9bfe6326e8beb5459e?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/8d18c70d2558af9bfe6326e8beb5459e?d=mm&s=32"},"displayName":"Tim Wagner","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-25386/votes","votes":269,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-25386/watchers","watchCount":122,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2011-08-15T18:44:19.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwe13z:","updated":"2026-07-28T06:58:36.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-25386].\n  {panel}\n\nWould like a capability to group my Favorite Filters into Folders to better manage them by a release version, group, etc.. \r\nSo when I display my Favorite Filters on the Dashboard instead of seeing 25 different filters I can see \"Favorite Filter Folders\" \r\n(when I click on Folder name I then see a list of similar filters in) and maybe one or two filters by themselves that I didn't assign to a folder.\r\n\r\nEXAMPLE of a possible Folder structure with filters:\r\nFolder 1 (Release v1.0)\r\n   Filter 1\r\n   Filter 2\r\n   Filter 3\r\n   Filter 4\r\nFolder 2 (Release v2.0)\r\n   Filter 1\r\n   Filter 2\r\n   Filter 3\r\nFolder 3 (Release v2.1)\r\n   Filter 1\r\nFolder 4 (Workflow Statuses)\r\n   CREATED\r\n   CCB \r\n   DEV_QUEUE\r\n   ASSIGNED\r\n   WORKING\r\n   BUILD_READY\r\n   TEST_READY\r\n   VERIFIED\r\nFilter ABCDEF\r\nFilter XYZ\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hws75r:","customfield_10651":null,"customfield_14734":"1|hwav8f:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwkvo7:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwialb:","customfield_10653":null,"customfield_10401":null,"summary":"Add a capability to group my Favorite Filters into Folders ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1235742","self":"https://jira.atlassian.com/rest/api/2/issue/1235742","key":"JRASERVER-69554","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["AuditLogCoverage","affects-server"],"customfield_11433":"9223372036854775807","customfield_10610":7.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"393732","self":"https://jira.atlassian.com/rest/api/2/issueLink/393732","outwardIssue":{"id":"391439","key":"JRASERVER-41654","self":"https://jira.atlassian.com/rest/api/2/issue/391439","fields":{"summary":"Audit log for change to Status configuration","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10030","name":"Cloners","inward":"was cloned as","outward":"is cloned from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10030"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/27191","id":"27191","name":"System Administration - Audit Logs","description":"Keeps tracks of administrative changes done in a JIRA instance. Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":3.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mperez2%40atlassian.com","name":"mperez2@atlassian.com","key":"mperez2@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mperez2%40atlassian.com&avatarId=6022444","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mperez2%40atlassian.com&avatarId=6022444","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mperez2%40atlassian.com&avatarId=6022444","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mperez2%40atlassian.com&avatarId=6022444"},"displayName":"Michael Perez","active":true,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bjaison","name":"bjaison","key":"bjaison","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bjaison&avatarId=2464936","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bjaison&avatarId=2464936","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bjaison&avatarId=2464936","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bjaison&avatarId=2464936"},"displayName":"BejoyA","active":true,"timeZone":"Australia/Sydney"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69554/votes","votes":34,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-69554/watchers","watchCount":21,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2019-07-01T15:16:06.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i0ghs7:","updated":"2026-07-28T04:03:46.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-41654].\n  {panel}\n\nCurrently Audit log does not log any changes to the global list of Statuses. (JIRA _Administration > Issues > Statuses).","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i0ghq7:","customfield_10651":null,"customfield_14734":"1|i0ghtb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i0gfrr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i0ght3:","customfield_10653":null,"customfield_10401":null,"summary":"Audit log for change to Status configuration","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1771211","self":"https://jira.atlassian.com/rest/api/2/issue/1771211","key":"JRASERVER-72584","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/12030","id":"12030","name":"Issue - Comments"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ff3967e4ed5f","name":"ff3967e4ed5f","key":"JIRAUSER4795056","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4795056&avatarId=5819851","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4795056&avatarId=5819851","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4795056&avatarId=5819851","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4795056&avatarId=5819851"},"displayName":"Ryoji Takata","active":false,"timeZone":"Asia/Tokyo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ff3967e4ed5f","name":"ff3967e4ed5f","key":"JIRAUSER4795056","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4795056&avatarId=5819851","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4795056&avatarId=5819851","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4795056&avatarId=5819851","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4795056&avatarId=5819851"},"displayName":"Ryoji Takata","active":false,"timeZone":"Asia/Tokyo"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-72584/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-72584/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2021-07-06T03:28:44.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i2yzt3:","updated":"2026-07-28T04:03:43.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Definition\r\n\r\nIn Jira 8.17, \"Refreshed commenting experience\" is released, and the Comments tab UX is changed from the old one.\r\n\r\n[Jira Software 8.17.x release notes|https://confluence.atlassian.com/jirasoftware/jira-software-8-17-x-release-notes-1063559166.html#JiraSoftware8.17.xreleasenotes-comments]\r\n\r\n\r\nUntil the new commenting UI improved or the user gets used to the UI, the customer wants to use legacy commenting UI.\r\n\r\n\r\nh3. Suggested Solution\r\n\r\n- Provide the dark feature to use legacy commenting UI\r\n- Improve comment URL link(permanent link) button\r\n-- legacy: there is a permanent link icon\r\n-- new: we need to click the time area(ex: 25 minutes ago, etc.)\r\n\r\nh3. Workaround \r\n\r\n- There is no workaround now.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i2yznr:","customfield_10651":null,"customfield_14734":"1|i2yzu7:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i2yddr:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i2yztz:","customfield_10653":null,"customfield_10401":null,"summary":"Provide the dark feature to use legacy commenting UI in newer version (>= 8.17)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1999995","self":"https://jira.atlassian.com/rest/api/2/issue/1999995","key":"JRASERVER-77432","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10321","id":"10321","name":"Project Administration - Permissions","description":"Permissions related security problems and enhancements"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f32a94ad8bc5","name":"f32a94ad8bc5","key":"JIRAUSER9123983","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9123983&avatarId=10257880","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9123983&avatarId=10257880","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9123983&avatarId=10257880","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9123983&avatarId=10257880"},"displayName":"Robert Jacobs (EXTERNAL)","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f32a94ad8bc5","name":"f32a94ad8bc5","key":"JIRAUSER9123983","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9123983&avatarId=10257880","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9123983&avatarId=10257880","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9123983&avatarId=10257880","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9123983&avatarId=10257880"},"displayName":"Robert Jacobs (EXTERNAL)","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77432/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77432/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2024-02-15T16:56:24.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i40ptr:","updated":"2026-07-28T04:03:43.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"*Benefits:*\r\n * Simplifies project configuration by reducing the number of default schemes.\r\n * Clarifies the setup process for new projects, making Jira more user-friendly.\r\n * Maintains the ability for administrators to create custom schemes for specific needs, ensuring flexibility.\r\n * Streamlines administrative tasks, saving time and reducing potential confusion.\r\n\r\n*Conclusion:* This change would make managing permissions in Jira Software more straightforward and efficient, benefiting both new and experienced administrators.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i40pon:","customfield_10651":null,"customfield_14734":"1|i40puv:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3zj1g:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i40pun:","customfield_10653":null,"customfield_10401":null,"summary":"Merge the \"Default Permission Scheme\" and the \"Default Software Scheme\" into a single default scheme to eliminate redundancy and simplify project setup in Jira","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1999696","self":"https://jira.atlassian.com/rest/api/2/issue/1999696","key":"JRASERVER-77437","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.22,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/102203","id":"102203","description":"","name":"8.22.6","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/105812","id":"105812","description":"","name":"9.4.10","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/106911","id":"106911","description":"","name":"9.12.4","archived":false,"released":true,"releaseDate":"2024-01-25"},{"self":"https://jira.atlassian.com/rest/api/2/version/106532","id":"106532","description":"","name":"9.13.1","archived":false,"released":true,"releaseDate":"2023-12-14"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11091","id":"11091","name":"Issue - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=3645502bbf60","name":"3645502bbf60","key":"JIRAUSER7443181","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7443181&avatarId=8531635","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7443181&avatarId=8531635","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7443181&avatarId=8531635","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7443181&avatarId=8531635"},"displayName":"Lucas","active":false,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=3645502bbf60","name":"3645502bbf60","key":"JIRAUSER7443181","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7443181&avatarId=8531635","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7443181&avatarId=8531635","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7443181&avatarId=8531635","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7443181&avatarId=8531635"},"displayName":"Lucas","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77437/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77437/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-02-14T12:55:05.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i40o4v:","updated":"2026-07-28T04:03:39.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"For a specific scenario, where customers have multi-users selected in a multi-select user picker and some of them are not valid anymore, it can be hard for them to find which specific users are not valid.\r\n\r\nFor example, when customers use IDs as usernames, the system will show it in the warning right below the affected field:\r\n\r\n!image-2024-02-14-09-53-41-735.png|thumbnail!\r\n\r\nOne of the users is not valid anymore as now they are inactive. However, we cannot tell which one is not valid as it shows the username instead of the full name, and they don't match.\r\n\r\n \r\nh3. Steps to reproduce:\r\n # Create a user for testing proposes.\r\n # Create a multi-user picker custom field.\r\n # Apply this custom field to all projects and screens, to make it easier.\r\n # Create a new issue and select this user in that multi-user picker field.\r\n # Go to the project workflow, and add the resolution screen to the transition that leads to 'Done'.\r\n # *Inactivate* this user.\r\n # Transition the issue to Done, that will open the Resolution screen, with the multi-user custom field. \r\n # Try and set this case as Done, the transition will fail with the screen below:\r\n\r\n!image-2024-02-16-10-26-42-531.png!\r\n\r\nPlease note Jira is referencing the affected user by its username, if you have multiple users, that can be hard to find which is which. Let me know if that makes sense.\r\nh3. Workaround 1\r\n # Access your user management page and search for the affected username. (required admin access)\r\n\r\nh3. Workaround 2\r\n # Open the developer console in your web browser\r\n # Go to the network tab\r\n # Select the Fetch/XHR filter\r\n # Take action which leads to the error\r\n # Search for the input with the name https:// jira_home/secure/CommentAssignIssue.jspa?atl_token=some_token in th developer console\r\n # Go to the response tab\r\n # Search for the error message in the response, for example \"is not valid for this user picker.\"\r\n # Right above you will have listed all the options for this custom field in the following form: \"<option value=\"test1\" selected=\"selected\">test1 test1</option>\" where the value=\"...\" is the username and what's between the <option>...</option> tags is the user full name. ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i40nzr:","customfield_14734":"1|i40o5z:","customfield_10651":null,"customfield_14731":"1|i3zhd8:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i40o5r:","customfield_12830":null,"customfield_10401":null,"summary":"Show user full name for user picker feedback on screens","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2109178","self":"https://jira.atlassian.com/rest/api/2/issue/2109178","key":"JRASERVER-79183","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.02,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/113798","id":"113798","name":"11.2.1","archived":false,"released":true,"releaseDate":"2025-11-27"},{"self":"https://jira.atlassian.com/rest/api/2/version/115391","id":"115391","name":"11.3.2","archived":false,"released":true,"releaseDate":"2026-02-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79183/votes","votes":6,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79183/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-11-17T12:11:02.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4ij47:","updated":"2026-07-28T04:03:39.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhile configuring the 'Recently Created Chart' gadget, several UX/UI flaws can be observed:\r\n - After clicking 'Edit', the page scrolls to the top.\r\n - There is a large empty space beneath the button.\r\n - The 'Cancel' button is missing.\r\n - The 'Edit' option remains visible in the gadget menu (three dots in the top right corner) even when in the configuration view.\r\n - Clicking the bar graph no longer allow user to be redirected to the issue list\r\n\r\nh3. Steps to Reproduce\r\n # Create a dashboard\r\n # Add 'Recently Created Chart' gadget to the dashboard\r\n\r\nh3. Expected Results\r\n\r\nThe gadget configuration view appears and functions as it did previously.\r\nh3. Actual Results\r\n\r\nMultiple issues can be observed\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4iiz3:","customfield_14734":"1|i4ij5b:","customfield_10651":null,"customfield_14731":"1|i4hcgk:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ij53:","customfield_12830":null,"customfield_10401":null,"summary":"'Recently Created Chart' gadget - multiple UI/UX flaws","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157119","self":"https://jira.atlassian.com/rest/api/2/issue/2157119","key":"JRASERVER-79468","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/103693","id":"103693","name":"10.0.0","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/109301","id":"109301","description":"","name":"10.3.0","archived":false,"released":true,"releaseDate":"2024-12-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/115197","id":"115197","description":"","name":"10.3.16","archived":false,"released":true,"releaseDate":"2025-12-08"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43408","id":"43408","name":"Indexing"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=malmeida","name":"malmeida","key":"malmeida","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=malmeida&avatarId=6021340","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=malmeida&avatarId=6021340","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=malmeida&avatarId=6021340","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=malmeida&avatarId=6021340"},"displayName":"Marcus Silveira","active":true,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=malmeida","name":"malmeida","key":"malmeida","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=malmeida&avatarId=6021340","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=malmeida&avatarId=6021340","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=malmeida&avatarId=6021340","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=malmeida&avatarId=6021340"},"displayName":"Marcus Silveira","active":true,"timeZone":"America/Sao_Paulo"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79468/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79468/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-22T16:17:14.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qd2v:","updated":"2026-07-27T08:30:02.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"Reindex is failing with the following error\r\n\r\n{noformat}\r\n2026-07-22 14:59:12,381+0000 IssueIndexer:thread-1 WARN      [c.a.jira.index.AccumulatingResultBuilder] Indexing failed for Issue - '10100'\r\n2026-07-22 14:59:12,381+0000 IssueIndexer:thread-1 WARN      [c.a.jira.index.AccumulatingResultBuilder] DocValuesField \"customfield_10300\" is too large, must be <= 32766\r\njava.lang.IllegalArgumentException: DocValuesField \"customfield_10300\" is too large, must be <= 32766\r\n{noformat}\r\n\r\nThis error was previously fixed by the following tickets but can still happen on certain scenarios\r\n* https://jira.atlassian.com/browse/JSWSERVER-20133\r\n* https://jira.atlassian.com/browse/JRASERVER-76392\r\n\r\n*Steps to reproduce*\r\n# Have a Jira instance with Oracle DB and Jira Misc Custom Field plugin\r\n# Create a Multi line text field using the \"Exact text searcher\" provided by JMCF.\r\n# Add a huge value with special characters (ie. emojis)\r\n# Run a locked reindex\r\n\r\n*Expected result*\r\nJira completes the indexing without errors, removing the huge field from lucene if needed.\r\nA log message is still emitted to warn the app developer.\r\n\r\n*Actual result*\r\nReindex fails with the error above.\r\n\r\n*Workaround*\r\nThere are 2 options\r\n# Use the \"Free text searcher\" in the custom field\r\n# Remove some/all special characters","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qcxr:","customfield_14734":"1|i4qd3z:","customfield_10651":null,"customfield_14731":"1|i4p6kc:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qd3r:","customfield_12830":null,"customfield_10401":null,"summary":"Index failing with DocValuesField too large","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"873450","self":"https://jira.atlassian.com/rest/api/2/issue/873450","key":"JRASERVER-66200","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":7.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy24q3","whl-fy24q4","whl-fy25q1","whl-fy26q1","whl-fy26q1-20","whl-fy26q2","whl-fy26q2-40","whl-fy26q3","whl-fy26q3-40","whl-fy26q4","whl-fy26q4-40","whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":37.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/71992","id":"71992","description":"","name":"7.3.8","archived":false,"released":true,"releaseDate":"2017-06-19"},{"self":"https://jira.atlassian.com/rest/api/2/version/72676","id":"72676","description":"","name":"7.5.0","archived":false,"released":true,"releaseDate":"2017-09-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/99697","id":"99697","description":"","name":"8.22.2","archived":false,"released":true,"releaseDate":"2022-04-20"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10870","id":"10870","name":"UPM (Universal Plugin Manager)","description":"We need this for historical purposes. Issues should be raised in the add-on's issue tracker. Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":6.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=sabdelfattah","name":"sabdelfattah","key":"sabdelfattah","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=sabdelfattah&avatarId=5253473","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=sabdelfattah&avatarId=5253473","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=sabdelfattah&avatarId=5253473","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=sabdelfattah&avatarId=5253473"},"displayName":"Sherif Abdelfattah","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=sabdelfattah","name":"sabdelfattah","key":"sabdelfattah","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=sabdelfattah&avatarId=5253473","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=sabdelfattah&avatarId=5253473","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=sabdelfattah&avatarId=5253473","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=sabdelfattah&avatarId=5253473"},"displayName":"Sherif Abdelfattah","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-66200/votes","votes":19,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-66200/watchers","watchCount":20,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2017-10-24T08:34:51.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12834","value":"100%","id":"12834","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hz3jy7:","updated":"2026-07-27T05:15:32.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\nJIRA doesn't display custom fields that were created from an old uninstalled plugins.\r\nAlso there is no way to remove those or access them by any mean from JIRA UI with plugin not installed.\r\n\r\n\r\nh3. Environment\r\n*  JIRA Server + custom fields originating from a plugin\r\n\r\n\r\nh3. Steps to Reproduce\r\n# Install the free plugin JIRA misc. custom fields\r\n# Create a calculated custom field from JIRA custom fields page\r\n# Create a project and integrate that field in project screens\r\n# Uninstall the plugin\r\n\r\n\r\nh3. Expected Results\r\n* JIRA would continue to display the custom field in the custom fields page and user is allowed basic operations like view custom field config or delete.\r\n\r\nh3. Actual Results\r\nAfter the plugin is uninstalled, the custom field vanished form custom fields page and user no longer able remove the custom field from the UI, while the field is still existing in the database and JIRA is not able to use it causing exceptions in the logs of the like of below:\r\n{noformat}\r\n2017-09-12 13:20:05,125 https-jsse-nio-443-exec-9 DEBUG user1 799x47936x3 1ir2r8o 10.10.10.1 /rest/greenhopper/1.0/rapidviewconfig/editmodel.json [c.a.j.issue.fields.ImmutableCustomField] getCustomFieldType potentially called on Custom Field before plugin enabled. Will retry on next call and return null from this execution\r\ncom.atlassian.jira.issue.fields.ImmutableCustomField$TypeNotFoundException: Custom Field Type 'com.innovalog.jmcf.jira-misc-custom-fields:transitiondatetime' not found\r\n{noformat}\r\n \r\nh3. Notes\r\nDuring JIRA referencing the plugin code, it will not be able to tell if plugin was uninstalled or if it was disabled temporarily.\r\n\r\nh3.Workaround\r\n* The easiest way to fix this is to reinstall the plugin once more and remove the custom field, then uninstall the plugin again.\r\n* Direct database manipulation is discouraged.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hz3kj3:","customfield_14734":"1|hz3jz3:","customfield_10651":null,"customfield_14731":"1|hz3y0f:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hz3jyv:","customfield_12830":null,"customfield_10401":null,"summary":"JIRA not displaying custom fields from uninstalled plugins","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2103065","self":"https://jira.atlassian.com/rest/api/2/issue/2103065","key":"JRASERVER-79109","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.12,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/108297","id":"108297","description":"","name":"9.12.12","archived":false,"released":true,"releaseDate":"2024-09-04"},{"self":"https://jira.atlassian.com/rest/api/2/version/110419","id":"110419","description":"","name":"10.6.0","archived":false,"released":true,"releaseDate":"2025-04-23"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10125","id":"10125","name":"User Management - Others"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=8b43fc82c42f","name":"8b43fc82c42f","key":"JIRAUSER5997800","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5997800&avatarId=7029162","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5997800&avatarId=7029162","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5997800&avatarId=7029162","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5997800&avatarId=7029162"},"displayName":"Fernanda Gomes","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=8b43fc82c42f","name":"8b43fc82c42f","key":"JIRAUSER5997800","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5997800&avatarId=7029162","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5997800&avatarId=7029162","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5997800&avatarId=7029162","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5997800&avatarId=7029162"},"displayName":"Fernanda Gomes","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79109/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79109/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-09-24T18:44:35.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4hhjj:","updated":"2026-07-27T05:15:24.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nInactive (and deleted) LDAP users are not being replaced by their active accounts.\r\n\r\nThis can happen in the following scenario:\r\n # The user present in the 1st User Directory:\r\n ## Had data associated to them;\r\n ## Was removed from the LDAP or from the location configured in Jira, causing Jira to show the user as inactive/deleted (\"{-}MorimotS{-} {-}[X]{-}\") status\r\n\r\n # Then, a 2nd Directory was added into Jira with an active copy of the same user\r\n\r\nh3. Steps to Reproduce\r\n # Considering the following directory order:\r\n ## Active Directory - LDAP1\r\n ## Internal Jira Directory\r\n # LDAP1 is enabled in Jira with the following user object filter:\r\n ** \r\n{code:java}\r\n(&(objectCategory=Person)(sAMAccountName=*)(memberOf=CN=apac-users*)) {code}\r\n\r\n # Account \"MorimotS\" is active on LDAP1 and must create an issue in Jira\r\n # In LDAP, remove the user from group \"apac_users\" or delete the user completely\r\n # Run Full Synchronization for LDAP1\r\n # User shows up in Jira with deleted status \"{-}MorimotS{-} {-}[X]{-}\"\r\n # Disabled LDAP1\r\n # Created a new account \"MorimotS\" in your Jira Internal directory\r\n ## At this moment, we can properly see the active account from the Jira Internal Directory being displayed\r\n # Re-enable LDAP1 keeping this LDAP on top\r\n # Run a new Full LDAP Synchronization\r\n\r\nh3. Expected Results\r\n\r\nThe active account from Jira Internal Directory should be displayed\r\nh3. Actual Results\r\n\r\n The inactive/deleted account (\"{-}MorimotS{-} {-}[X]{-}\") is being displayed instead of the active account, keeping the user from authenticating.\r\nh3. Workaround\r\n # In your LDAP1, re-add the user into the group or recreate the user\r\n # Run a Full LDAP Synchronization in Jira\r\n ## You should notice that Jira has changed the status of the LDAP user to active\r\n # Once again, delete the user or remove the user from the group\r\n # Run a Full LDAP Synchronization in Jira\r\n ## As a result, the active account from your 2nd User Directory will be displayed","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4hhef:","customfield_14734":"1|i4hhkn:","customfield_10651":null,"customfield_14731":"1|i4gavg:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4hhkf:","customfield_12830":null,"customfield_10401":null,"summary":"Inactive LDAP users are not being replaced by their active duplicate accounts ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"603488","self":"https://jira.atlassian.com/rest/api/2/issue/603488","key":"JRASERVER-61166","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":6.04,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server","datacenter","jira-data-center","l1l2","performance-scalability","pse-rank","pse-request","scalability","whl-fy25q2","whl-fy26q4","whl-fy26q4-20","whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":49.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/61291","id":"61291","name":"6.4.13","archived":false,"released":true,"releaseDate":"2016-03-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/67204","id":"67204","description":"","name":"7.2.9","archived":false,"released":true}],"customfield_20934":null,"issuelinks":[{"id":"349436","self":"https://jira.atlassian.com/rest/api/2/issueLink/349436","outwardIssue":{"id":"847767","key":"JRASERVER-66013","self":"https://jira.atlassian.com/rest/api/2/issue/847767","fields":{"summary":"JIRA inefficiently populates fieldLayoutCache due to slow loading of FieldLayoutItems ","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"376631","self":"https://jira.atlassian.com/rest/api/2/issueLink/376631","outwardIssue":{"id":"1078241","key":"JRASERVER-68168","self":"https://jira.atlassian.com/rest/api/2/issue/1078241","fields":{"summary":"Make FieldLayoutCache population more efficient in Jira","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"227996","self":"https://jira.atlassian.com/rest/api/2/issueLink/227996","outwardIssue":{"id":"196433","key":"JRASERVER-29310","self":"https://jira.atlassian.com/rest/api/2/issue/196433","fields":{"summary":"Filter gadgets take several minutes to load after a field configuration context change","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/1","iconUrl":"https://jira.atlassian.com/images/icons/priorities/highest.svg","name":"Highest","id":"1"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"415308","self":"https://jira.atlassian.com/rest/api/2/issueLink/415308","inwardIssue":{"id":"1440842","key":"JRASERVER-70233","self":"https://jira.atlassian.com/rest/api/2/issue/1440842","fields":{"summary":"Performance degradation of create project with per context fields configuration","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"470996","self":"https://jira.atlassian.com/rest/api/2/issueLink/470996","inwardIssue":{"id":"1447910","key":"JRASERVER-70291","self":"https://jira.atlassian.com/rest/api/2/issue/1447910","fields":{"summary":"Project creation using shared config with Issue Scheme associated with large number of projects returned timeout error","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"241124","self":"https://jira.atlassian.com/rest/api/2/issueLink/241124","inwardIssue":{"id":"652662","key":"JRASERVER-63501","self":"https://jira.atlassian.com/rest/api/2/issue/652662","fields":{"summary":"Better scaling of Custom Fields and Field Configurations","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43390","id":"43390","name":"Administration - Fields"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":13.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ayakovlev%40atlassian.com","name":"ayakovlev@atlassian.com","key":"ayakovlev@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ayakovlev%40atlassian.com&avatarId=6020220","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ayakovlev%40atlassian.com&avatarId=6020220"},"displayName":"Andriy Yakovlev [Atlassian]","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ayakovlev%40atlassian.com","name":"ayakovlev@atlassian.com","key":"ayakovlev@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ayakovlev%40atlassian.com&avatarId=6020220","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ayakovlev%40atlassian.com&avatarId=6020220","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ayakovlev%40atlassian.com&avatarId=6020220"},"displayName":"Andriy Yakovlev [Atlassian]","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-61166/votes","votes":31,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-61166/watchers","watchCount":52,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2016-05-25T10:11:13.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/12831","value":"25%","id":"12831","disabled":false},"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hy7cwn:","updated":"2026-07-27T05:15:16.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\n\r\nJIRA Datacenter is unresponsive during deletion custom fields context.\r\n\r\n{{ManageConfigurationScheme}} flushes cache data: *fields context*, *config scheme issue type* and *custom fields* across all cluster nodes for each modification. When we reload cache we load ALL RECORDS from {{fieldconfigschemeissuetype}} table. Then this data need to be loaded back into cache at each node, which is causing performance degradation. \r\nMost data structure operation are cluster wide, so executing them from the dark node unfortunatly will have same effect and will not help.\r\nh3. Environment\r\n * JIRA DC\r\n * High load\r\n * Large number of\r\n ** Custom-Fields: 2000+\r\n ** Number of elements in {{fieldconfigschemeissuetype}}: 10000+\r\n\r\nh3. Steps to Reproduce\r\n # Configure Custom-Field, for example by changing/deleting context.\r\n\r\nh3. Expected Results\r\n\r\nJIRA cluster peformance doesn't degrade significantly,\r\nh3. Actual Results\r\n\r\nJIRA Datacenter is unresponsive.\r\nh3. Notes\r\n * Problem can be partially mitigated by improving cache loading for _fieldLayoutCache_, see workaround - JRASERVER-66013\r\n\r\nh3. Workaround\r\n\r\nExecute operation during low activity.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy7fin:","customfield_14734":"1|hy7cxj:","customfield_10651":null,"customfield_14731":"1|hy8ofj:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hy7cxb:","customfield_12830":null,"customfield_10401":null,"summary":"Performance of JIRA Datacenter degrades significantly after customfields configuration task","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2126399","self":"https://jira.atlassian.com/rest/api/2/issue/2126399","key":"JRASERVER-79249","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy26q4","whl-fy26q4-20","whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/109301","id":"109301","description":"","name":"10.3.0","archived":false,"released":true,"releaseDate":"2024-12-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/50990","id":"50990","name":"Project - Agile Boards"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bpicarelli","name":"bpicarelli","key":"bpicarelli","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bpicarelli&avatarId=5807820","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bpicarelli&avatarId=5807820","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bpicarelli&avatarId=5807820","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bpicarelli&avatarId=5807820"},"displayName":"Benito Picarelli","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bpicarelli","name":"bpicarelli","key":"bpicarelli","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bpicarelli&avatarId=5807820","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bpicarelli&avatarId=5807820","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bpicarelli&avatarId=5807820","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bpicarelli&avatarId=5807820"},"displayName":"Benito Picarelli","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79249/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79249/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-01-08T17:16:35.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4lev3:","updated":"2026-07-27T05:14:46.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAfter upgrading from 9.12.x to 10.3.x, the *Create Issue* button is missing from boards, even though the user can create issues using the Top menu button. No further exceptions are displayed, even though the appropriate permissions are granted.\r\n\r\nh3. Steps to Reproduce\r\n # Access any board\r\n # Locate any Sprint or Backlog panel\r\n\r\nh3. Expected Results\r\n\r\n# The *Create Issue* button should be visible\r\n# At least, we should get more information about why the option is not available\r\n\r\nh3. Actual Results\r\n\r\n# The button is not loaded at all, and no exceptions are displayed:\r\n\r\n!createissue.png|thumbnail!\r\n\r\nh3. Workaround\r\n\r\nThe *Create* button on the top menu can be used as a workaround.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4lepz:","customfield_14734":"1|i4lew7:","customfield_10651":null,"customfield_14731":"1|i4k8b0:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4levz:","customfield_12830":null,"customfield_10401":null,"summary":"Create Issue button element not loaded in backlog post-upgrade","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1875116","self":"https://jira.atlassian.com/rest/api/2/issue/1875116","key":"JRASERVER-73830","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":8.2,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy24q3","whl-fy24q4","whl-fy25q1","whl-fy25q2","whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":29.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/99493","id":"99493","description":"","name":"8.20.7","archived":false,"released":true,"releaseDate":"2022-03-15"}],"customfield_20934":null,"issuelinks":[{"id":"470281","self":"https://jira.atlassian.com/rest/api/2/issueLink/470281","outwardIssue":{"id":"1875930","key":"JRASERVER-73869","self":"https://jira.atlassian.com/rest/api/2/issue/1875930","fields":{"summary":"Changes in collecting plugin dependencies for Jira 8.19 onward upon plugin disabling/uninstalling","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}},{"id":"545130","self":"https://jira.atlassian.com/rest/api/2/issueLink/545130","inwardIssue":{"id":"2031593","key":"JRASERVER-77849","self":"https://jira.atlassian.com/rest/api/2/issue/2031593","fields":{"summary":"Disable/Uninstall/Upgrade of any (3rd party) plugin will have all JSM plugins and other 3rd party plugins as dependencies","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10870","id":"10870","name":"UPM (Universal Plugin Manager)","description":"We need this for historical purposes. Issues should be raised in the add-on's issue tracker. Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":6.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf063312d081","name":"cf063312d081","key":"JIRAUSER5113377","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5113377&avatarId=5975921","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5113377&avatarId=5975921","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5113377&avatarId=5975921","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5113377&avatarId=5975921"},"displayName":"Binoy Nicholas","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf063312d081","name":"cf063312d081","key":"JIRAUSER5113377","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5113377&avatarId=5975921","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5113377&avatarId=5975921","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5113377&avatarId=5975921","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5113377&avatarId=5975921"},"displayName":"Binoy Nicholas","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73830/votes","votes":46,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-73830/watchers","watchCount":49,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2022-05-24T01:13:57.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3g37r:","updated":"2026-07-27T05:14:32.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhile upgrading Configuration Manager for Jira plugin, Universal Plugin Manager disables and enables Atlassian core packages causing a downtime to DC instances.\r\n\r\nConfiguration manager has dependent plugins which needs to be stopped during the upgrade as recorded in the logs.\r\n\r\nThis is reproducible on Data Center: yes\r\nh3. Steps to Reproduce\r\n\r\nJira DC - version 8.20.7\r\nUniversal Plugin Manager - version 5.0.3\r\nInstall Configuration Manager for Jira - version 6.10.5\r\nClick {{Update}} \r\n\r\nh3. Expected Results\r\n\r\nUpgrading CMJ plugin only disables CMJ dependent plugins during the update process. The plugin gets updated. \r\n\r\nh3. Actual Results\r\n\r\nThe plugin gets updated but Universal Plugin Manager disables core Jira plugins. Logs record it:\r\n{noformat}\r\nTo disable plugins '[com.botronsoft.jira.rollout.configuration-manager-core]', we need to first disable all dependent enabled plugins:\r\n{noformat}\r\nHere is the full list of plugins disabled:\r\n{noformat}\r\nTo disable plugins '[com.botronsoft.jira.rollout.configuration-manager-core]', we need to first disable all dependent enabled plugins: [com.atlassian.pats.pats-plugin(OPTIONAL), com.atlassian.jira.gadgets(OPTIONAL), com.atlassian.jira.jira-software-application(OPTIONAL), com.ntg.dcis.scheduler.scheduler(OPTIONAL), com.atlassian.jira.plugins.inform.batchers(OPTIONAL), cloud.bdq.jsdattachmentemailer(OPTIONAL), com.atlassian.mywork.mywork-jira-provider-plugin(OPTIONAL), com.atlassian.plugins.helptips.jira-help-tips(OPTIONAL), com.ntg.dcdd.emlPaymentGateway(OPTIONAL), com.yasoon.jira.light(DYNAMIC), com.intenso.jira.issue-templates(DYNAMIC), com.atlassian.jira.mobile(OPTIONAL), com.atlassian.jira.plugins.jira-admin-helper-plugin(OPTIONAL), com.sourcesense.jira.plugin.cascadingselect(OPTIONAL), com.atlassian.servicedesk.application(OPTIONAL), com.atlassian.jira.plugins.jira-dnd-attachment-plugin(OPTIONAL), com.projectbalm.riskregister.riskregister-jira(OPTIONAL), com.oldstreetsolutions.atlassian.jira.custom-charts(OPTIONAL), com.atlassian.jira.jira-quick-edit-plugin(OPTIONAL), com.atlassian.jira.jira-core-reports-plugin(OPTIONAL), com.atlassian.jira.collector.plugin.jira-issue-collector-plugin(OPTIONAL), com.atlassian.business.insights.core-plugin(DYNAMIC), com.ntg.dcdd.restapi(OPTIONAL), com.midori.jira.plugin.pdfautomation(OPTIONAL), com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin(OPTIONAL), com.atlassian.jira.jira-projects-issue-navigator(OPTIONAL), com.atlassian.jira.jira-issue-link-remote-jira-plugin(OPTIONAL), com.intenso.jira.plugins.jsd-extender(OPTIONAL), com.botronsoft.jira.rollout.integrity-check(MANDATORY), net.brokenbuild.subcomponents(OPTIONAL), com.atlassian.jira.ext.calendar(OPTIONAL), com.atlassian.jira.mobile.jira-mobile-rest(OPTIONAL), com.atlassian.servicedesk.servicedesk-canned-responses-plugin(OPTIONAL), com.atlassian.jirafisheyeplugin(OPTIONAL), com.ntg.dcis.reporter(OPTIONAL), com.atlassian.servicedesk.servicedesk-notifications-plugin(OPTIONAL), com.atlassian.jira.jira-issue-nav-plugin(OPTIONAL), com.atlassian.servicedesk.servicedesk-lingo-integration-plugin(OPTIONAL), com.atlassian.business.insights.jira-plugin(DYNAMIC), com.atlassian.servicedesk.servicedesk-reports-plugin(OPTIONAL), com.atlassian.servicedesk.frontend-webpack-plugin(OPTIONAL), com.atlassian.jira.jira-share-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.servicedesk-search-plugin(OPTIONAL), com.atlassian.servicedesk.servicedesk-knowledge-base-plugin(OPTIONAL), com.atlassian.jira.plugin.ext.bamboo(OPTIONAL), com.atlassian.jira.plugins.jira-development-integration-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-transition-triggers-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-bitbucket-connector-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-software-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.automation.servicedesk-automation-then-webhook-plugin(OPTIONAL), com.atlassian.servicedesk.servicedesk-variable-substitution-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.automation.servicedesk-automation-modules-plugin(OPTIONAL), com.atlassian.servicedesk.approvals-plugin(OPTIONAL), com.riadalabs.jira.plugins.insight(OPTIONAL), com.onresolve.jira.groovy.groovyrunner(OPTIONAL), com.atlassian.jira.migration.jira-migration-plugin(OPTIONAL), com.codebarrel.addons.automation(OPTIONAL), com.atlassian.jira.plugins.workinghours(OPTIONAL), com.atlassian.servicedesk.servicedesk-lingo-plugin(OPTIONAL), com.atlassian.servicedesk(OPTIONAL), com.atlassian.servicedesk.project-ui(OPTIONAL), com.atlassian.servicedesk.public-rest-api(OPTIONAL), com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin(OPTIONAL), com.atlassian.servicedesk.incident-management-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-importers-plugin(OPTIONAL), com.atlassian.jpo(OPTIONAL), com.atlassian.jira.plugins.inline-create.jira-inline-issue-create-plugin(OPTIONAL), com.atlassian.teams(OPTIONAL), com.radiantminds.roadmaps-jira(OPTIONAL), com.pyxis.greenhopper.jira(OPTIONAL), com.atlassian.jira.jira-issue-nav-components(OPTIONAL), com.atlassian.jira.jira-issue-link-confluence-plugin(OPTIONAL), com.atlassian.jira.jira-view-issue-plugin(OPTIONAL), com.atlassian.jira.jira-issue-link-applinks-common-plugin(OPTIONAL), com.atlassian.jira.rest(OPTIONAL), com.atlassian.jira-core-project-templates(OPTIONAL), com.atlassian.jira.jira-projects-plugin(OPTIONAL), com.atlassian.jira.project-templates-plugin(OPTIONAL), com.atlassian.jira.jira-project-config-plugin(OPTIONAL), com.atlassian.jira.plugins.workflow.sharing.jira-workflow-sharing-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-workflow-designer(OPTIONAL)]\r\n{noformat}\r\nh3. Workaround\r\nNone","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3g32n:","customfield_14734":"1|i3g393:","customfield_10651":null,"customfield_14731":"1|i3f8an:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i3g38v:","customfield_12830":null,"customfield_10401":null,"summary":"Upgrading Configuration Manager for Jira DC app causes UPM to disable/enable Atlassian packages","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"535291","self":"https://jira.atlassian.com/rest/api/2/issue/535291","key":"JRASERVER-47167","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":null,"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":6.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["affects-server","whl-fy26q4","whl-fy26q4-20","whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":32.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/45496","id":"45496","name":"6.3.6","archived":false,"released":true,"releaseDate":"2014-09-16"},{"self":"https://jira.atlassian.com/rest/api/2/version/56100","id":"56100","name":"6.4.12","archived":false,"released":true,"releaseDate":"2015-09-25"},{"self":"https://jira.atlassian.com/rest/api/2/version/77527","id":"77527","description":"","name":"7.6.4","archived":false,"released":true,"releaseDate":"2018-03-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/79095","id":"79095","description":"","name":"7.9.2","archived":false,"released":true,"releaseDate":"2018-05-09"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10841","id":"10841","name":"Bulk Operations","description":"Bulk edit, bulk delete, bulk move, bulk migration of issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":3.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=takindele","name":"takindele","key":"takindele","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=takindele&avatarId=4655898","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=takindele&avatarId=4655898","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=takindele&avatarId=4655898","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=takindele&avatarId=4655898"},"displayName":"Taiwo Akindele","active":false,"timeZone":"Asia/Shanghai"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=takindele","name":"takindele","key":"takindele","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=takindele&avatarId=4655898","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=takindele&avatarId=4655898","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=takindele&avatarId=4655898","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=takindele&avatarId=4655898"},"displayName":"Taiwo Akindele","active":false,"timeZone":"Asia/Shanghai"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-47167/votes","votes":28,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-47167/watchers","watchCount":24,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2015-11-22T20:10:21.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hxzyif:","updated":"2026-07-27T05:14:17.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Summary\r\nStrange and Confusing INFO messages about Custom Field contexts are thrown in JIRA logs, when you try to perform bulk change, if search filter is performed by specific project or issue type that a custom field's context is restricted to.\r\n\r\nh3. Steps to Reproduce\r\n# Create any custom field with a restricted context e.g. to specific project or issue types\r\n# Try to perform a bulk change with filter set to this specific project or issue type\r\n# Select from Issue Navigator Tools menu > Bulk Change > Choose Issues: select all Issues > Next > choose operation: select 'Edit Issues' > Next\r\n# No need to actually confirm the Bulk Change\r\n\r\nh3. Expected Results\r\nThere should be no INFO about missing configuration in the logs\r\n\r\nh3. Actual Results\r\nINFO such as the following are thrown in JIRA logs, regarding custom fields that are restricted to the project or issue type in the search, right after selecting Edit Issues and clicking the next button.\r\n{code}\r\n2015-11-23 03:52:38,997 http-bio-8641-exec-6 INFO admin 232x1185x1 1cvxex3 127.0.0.1 /secure/views/bulkedit/BulkEditDetails.jspa [jira.issue.fields.CustomFieldImpl] No relevant config found for Story Points for the issue null\r\n2015-11-23 03:52:39,010 http-bio-8641-exec-6 INFO admin 232x1185x1 1cvxex3 127.0.0.1 /secure/views/bulkedit/BulkEditDetails.jspa [jira.issue.fields.CustomFieldImpl] No relevant config found for myCustomfield for the issue null\r\n{code}\r\n\r\nh3. Notes\r\n# This is more of an aesthetic bug actually - just a harmless INFO message, has no consequence whatsoever on the bulk change, which would still go on to execute successfully.\r\n# Modifying custom field contexts to global causes this weird INFOs to disappear.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hy03fj:","customfield_14734":"1|hxzyj3:","customfield_10651":null,"customfield_14731":"1|hy1tlr:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|hxzyiv:","customfield_12830":null,"customfield_10401":null,"summary":"No relevant conf found for Custom Field for the issue null - INFO logged during bulk-change operation","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2113155","self":"https://jira.atlassian.com/rest/api/2/issue/2113155","key":"JRASERVER-79215","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.02,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["performance","pse-request","stability","whl-fy26q4","whl-fy26q4-20","whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/108912","id":"108912","description":"","name":"10.2.0","archived":false,"released":true,"releaseDate":"2024-10-10"},{"self":"https://jira.atlassian.com/rest/api/2/version/109301","id":"109301","description":"","name":"10.3.0","archived":false,"released":true,"releaseDate":"2024-12-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/113803","id":"113803","name":"11.3.0","archived":false,"released":true,"releaseDate":"2025-12-03"}],"customfield_20934":null,"issuelinks":[{"id":"548586","self":"https://jira.atlassian.com/rest/api/2/issueLink/548586","outwardIssue":{"id":"1983132","key":"JRASERVER-76340","self":"https://jira.atlassian.com/rest/api/2/issue/1983132","fields":{"summary":"Scripts failing intermittently due to permissions denied (401) exception while using PAT","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10060","name":"Regression","inward":"has a regression in","outward":"is a regression of","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10060"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13032","value":"M","id":"13032","disabled":false},"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43425","id":"43425","name":"Login"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=allewellyn%40atlassian.com","name":"allewellyn@atlassian.com","key":"allewellyn@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=allewellyn%40atlassian.com&avatarId=11295694","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=allewellyn%40atlassian.com&avatarId=11295694","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=allewellyn%40atlassian.com&avatarId=11295694","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=allewellyn%40atlassian.com&avatarId=11295694"},"displayName":"Alex [Atlassian,PSE]","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=allewellyn%40atlassian.com","name":"allewellyn@atlassian.com","key":"allewellyn@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=allewellyn%40atlassian.com&avatarId=11295694","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=allewellyn%40atlassian.com&avatarId=11295694","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=allewellyn%40atlassian.com&avatarId=11295694","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=allewellyn%40atlassian.com&avatarId=11295694"},"displayName":"Alex [Atlassian,PSE]","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79215/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79215/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-12-08T06:54:36.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4j4wv:","updated":"2026-07-27T05:13:38.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nSince Jira 10.2.0, requests authenticating using PAT operate under a lock, which causes all requests to execute not concurrently.\r\n\r\nWhile it's introduction fixed legitimate problems, we consider it a stability/performance risk/problem since:\r\n * It introduces a bottleneck to nodes processing high volume of request using PAT, not present for other authentication types\r\n * If something bad happened to that single thread actively processing the PAT (EG latency/interuption to the database), then all other PAT requests must wait\r\n\r\nh3. Steps to Reproduce\r\n # Do a bunch of PAT authenticated requests\r\n # Observe that only a single thread can execute (process PAT) at a time\r\n\r\nh3. Expected Results\r\n\r\nMultiple threads can process PAT\r\nh3. Actual Results\r\n\r\nOnly 1 thread can process PAT.\r\n\r\nExample 1 runnable thread:\r\n{code:java}\r\n\"http-nio-8080-exec-64 url: /rest/api/2/search\" #2488 daemon prio=5 os_prio=0 cpu=2973498.83ms elapsed=175680.73s tid=0x00007f7e818d09c0 nid=0x3ec18 runnable  [0x00007f65fb518000]\r\n   java.lang.Thread.State: RUNNABLE\r\n\tat sun.nio.ch.Net.poll(java.base@17.0.15-beta/Native Method)\r\n\tat sun.nio.ch.NioSocketImpl.park(java.base@17.0.15-beta/NioSocketImpl.java:186)\r\n\tat sun.nio.ch.NioSocketImpl.park(java.base@17.0.15-beta/NioSocketImpl.java:195)\r\n\tat sun.nio.ch.NioSocketImpl.implRead(java.base@17.0.15-beta/NioSocketImpl.java:319)\r\n\tat sun.nio.ch.NioSocketImpl.read(java.base@17.0.15-beta/NioSocketImpl.java:355)\r\n\tat sun.nio.ch.NioSocketImpl$1.read(java.base@17.0.15-beta/NioSocketImpl.java:808)\r\n\tat java.net.Socket$SocketInputStream.read(java.base@17.0.15-beta/Socket.java:966)\r\n\tat sun.security.ssl.SSLSocketInputRecord.read(java.base@17.0.15-beta/SSLSocketInputRecord.java:484)\r\n\tat sun.security.ssl.SSLSocketInputRecord.readHeader(java.base@17.0.15-beta/SSLSocketInputRecord.java:478)\r\n\tat sun.security.ssl.SSLSocketInputRecord.bytesInCompletePacket(java.base@17.0.15-beta/SSLSocketInputRecord.java:70)\r\n\tat sun.security.ssl.SSLSocketImpl.readApplicationRecord(java.base@17.0.15-beta/SSLSocketImpl.java:1465)\r\n\tat sun.security.ssl.SSLSocketImpl$AppInputStream.read(java.base@17.0.15-beta/SSLSocketImpl.java:1069)\r\n\tat java.io.FilterInputStream.read(java.base@17.0.15-beta/FilterInputStream.java:132)\r\n\tat com.mysql.cj.protocol.FullReadInputStream.readFully(FullReadInputStream.java:64)\r\n\tat com.mysql.cj.protocol.a.SimplePacketReader.readHeaderLocal(SimplePacketReader.java:81)\r\n\tat com.mysql.cj.protocol.a.SimplePacketReader.readHeader(SimplePacketReader.java:63)\r\n\tat com.mysql.cj.protocol.a.SimplePacketReader.readHeader(SimplePacketReader.java:45)\r\n\tat com.mysql.cj.protocol.a.TimeTrackingPacketReader.readHeader(TimeTrackingPacketReader.java:52)\r\n\tat com.mysql.cj.protocol.a.TimeTrackingPacketReader.readHeader(TimeTrackingPacketReader.java:41)\r\n\tat com.mysql.cj.protocol.a.MultiPacketReader.readHeader(MultiPacketReader.java:54)\r\n\tat com.mysql.cj.protocol.a.MultiPacketReader.readHeader(MultiPacketReader.java:44)\r\n\tat com.mysql.cj.protocol.a.NativeProtocol.readMessage(NativeProtocol.java:576)\r\n\tat com.mysql.cj.protocol.a.NativeProtocol.checkErrorMessage(NativeProtocol.java:762)\r\n\tat com.mysql.cj.protocol.a.NativeProtocol.sendCommand(NativeProtocol.java:701)\r\n\tat com.mysql.cj.protocol.a.NativeProtocol.sendQueryPacket(NativeProtocol.java:1052)\r\n\tat com.mysql.cj.protocol.a.NativeProtocol.sendQueryString(NativeProtocol.java:998)\r\n\tat com.mysql.cj.NativeSession.execSQL(NativeSession.java:655)\r\n\tat com.mysql.cj.jdbc.ConnectionImpl.setTransactionIsolation(ConnectionImpl.java:2216)\r\n\t- locked <0x00007f74e6db06d0> (a com.mysql.cj.jdbc.ConnectionImpl)\r\n\tat org.apache.commons.dbcp2.DelegatingConnection.setTransactionIsolation(DelegatingConnection.java:989)\r\n\tat org.apache.commons.dbcp2.DelegatingConnection.setTransactionIsolation(DelegatingConnection.java:989)\r\n\tat org.ofbiz.core.entity.jdbc.interceptors.connection.DelegatingConnection.setTransactionIsolation(DelegatingConnection.java:93)\r\n\tat com.atlassian.jira.ofbiz.sql.ConnectionWrapper.setTransactionIsolation(ConnectionWrapper.java:112)\r\n\tat org.ofbiz.core.entity.TransactionUtil.beginLocalTransaction(TransactionUtil.java:289)\r\n\tat com.atlassian.core.ofbiz.util.CoreTransactionUtil.begin(CoreTransactionUtil.java:54)\r\n\tat com.atlassian.jira.transaction.TransactionSupportImpl.beginTxn(TransactionSupportImpl.java:52)\r\n\tat com.atlassian.jira.transaction.TransactionSupportImpl.startedTransaction(TransactionSupportImpl.java:46)\r\n\tat com.atlassian.jira.transaction.TransactionSupportImpl.begin(TransactionSupportImpl.java:31)\r\n\tat com.atlassian.jira.transaction.Txn.begin(Txn.java:17)\r\n\tat com.atlassian.jira.database.DatabaseAccessorImpl.runInManagedTransaction(DatabaseAccessorImpl.java:131)\r\n\tat jdk.internal.reflect.GeneratedMethodAccessor163.invoke(Unknown Source)\r\n\tat jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(java.base@17.0.15-beta/DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(java.base@17.0.15-beta/Method.java:569)\r\n\tat com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)\r\n\tat jdk.proxy3.$Proxy281.runInManagedTransaction(jdk.proxy3/Unknown Source)\r\n\tat jdk.internal.reflect.GeneratedMethodAccessor163.invoke(Unknown Source)\r\n\tat jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(java.base@17.0.15-beta/DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(java.base@17.0.15-beta/Method.java:569)\r\n\tat com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:134)\r\n\tat jdk.proxy3.$Proxy281.runInManagedTransaction(jdk.proxy3/Unknown Source)\r\n\tat com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.runInStartedOrExistingTransaction(JiraHostConnectionAccessor.java:130)\r\n\tat com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.execute(JiraHostConnectionAccessor.java:60)\r\n\tat com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.execute(DefaultTransactionalExecutor.java:65)\r\n\tat com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.execute(DatabaseAccessorImpl.java:67)\r\n\tat com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.runInTransaction(DatabaseAccessorImpl.java:43)\r\n\tat com.atlassian.data.activeobjects.repository.query.PocketKnifeQueryExecutions$SingleEntityExecution.doExecute(PocketKnifeQueryExecutions.java:111)\r\n\tat com.atlassian.data.activeobjects.repository.query.AbstractActiveObjectsQueryExecution.execute(AbstractActiveObjectsQueryExecution.java:39)\r\n\tat com.atlassian.data.activeobjects.repository.query.AbstractActiveObjectsQuery.doExecute(AbstractActiveObjectsQuery.java:62)\r\n\tat com.atlassian.data.activeobjects.repository.query.AbstractActiveObjectsQuery.execute(AbstractActiveObjectsQuery.java:55)\r\n\tat org.springframework.data.repository.core.support.RepositoryMethodInvoker$RepositoryQueryMethodInvoker$$Lambda$7361/0x00007f6d639baa60.invoke(Unknown Source)\r\n\tat org.springframework.data.repository.core.support.RepositoryMethodInvoker.doInvoke(RepositoryMethodInvoker.java:137)\r\n\tat org.springframework.data.repository.core.support.RepositoryMethodInvoker.invoke(RepositoryMethodInvoker.java:121)\r\n\tat org.springframework.data.repository.core.support.QueryExecutorMethodInterceptor.doInvoke(QueryExecutorMethodInterceptor.java:159)\r\n\tat org.springframework.data.repository.core.support.QueryExecutorMethodInterceptor.invoke(QueryExecutorMethodInterceptor.java:138)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)\r\n\tat org.springframework.data.projection.DefaultMethodInvokingMethodInterceptor.invoke(DefaultMethodInvokingMethodInterceptor.java:80)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)\r\n\tat org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:97)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:241)\r\n\tat jdk.proxy187.$Proxy4248.getByTokenIdAndExpiringAtIsAfter(jdk.proxy187/Unknown Source)\r\n\tat com.atlassian.pats.service.DefaultTokenAuthenticationService.retrieveToken(DefaultTokenAuthenticationService.java:61)\r\n\tat com.atlassian.pats.service.DefaultTokenAuthenticationService.authenticate(DefaultTokenAuthenticationService.java:48)\r\n\tat com.atlassian.pats.web.filter.TokenBasedAuthenticationFilter.authenticateUsingToken(TokenBasedAuthenticationFilter.java:111)\r\n\tat com.atlassian.pats.web.filter.TokenBasedAuthenticationFilter.doFilter(TokenBasedAuthenticationFilter.java:80)\r\n    ...\r\n{code}\r\nExample N blocked threads:\r\n{code:java}\r\n\"http-nio-8080-exec-63 url: /rest/api/2/serverInfo\" #2487 daemon prio=5 os_prio=0 cpu=2953171.23ms elapsed=175680.73s tid=0x00007f7e818cfc70 nid=0x3ec17 waiting on condition  [0x00007f65fb61a000]\r\n   java.lang.Thread.State: WAITING (parking)\r\n\tat jdk.internal.misc.Unsafe.park(java.base@17.0.15-beta/Native Method)\r\n\t- parking to wait for  <0x00007f6e7984ba38> (a java.util.concurrent.locks.ReentrantLock$FairSync)\r\n\tat java.util.concurrent.locks.LockSupport.park(java.base@17.0.15-beta/LockSupport.java:211)\r\n\tat java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(java.base@17.0.15-beta/AbstractQueuedSynchronizer.java:715)\r\n\tat java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(java.base@17.0.15-beta/AbstractQueuedSynchronizer.java:938)\r\n\tat java.util.concurrent.locks.ReentrantLock$Sync.lock(java.base@17.0.15-beta/ReentrantLock.java:153)\r\n\tat java.util.concurrent.locks.ReentrantLock.lock(java.base@17.0.15-beta/ReentrantLock.java:322)\r\n\tat com.atlassian.pats.service.DefaultTokenAuthenticationService.retrieveToken(DefaultTokenAuthenticationService.java:59)\r\n\tat com.atlassian.pats.service.DefaultTokenAuthenticationService.authenticate(DefaultTokenAuthenticationService.java:48)\r\n\tat com.atlassian.pats.web.filter.TokenBasedAuthenticationFilter.authenticateUsingToken(TokenBasedAuthenticationFilter.java:111)\r\n\tat com.atlassian.pats.web.filter.TokenBasedAuthenticationFilter.doFilter(TokenBasedAuthenticationFilter.java:80)\r\n    ...\r\n{code}\r\nh3. Workaround\r\n\r\nUse a different authentication technique (cookie, basic)\r\n\r\nHave more nodes (lock isn't sync across cluster)","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4j4rr:","customfield_14734":"1|i4j4xz:","customfield_10651":null,"customfield_14731":"1|i4hyd0:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4j4xr:","customfield_12830":null,"customfield_10401":null,"summary":"Since Jira 10.2, requests authenticating with PAT are not processed concurrently","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2015021","self":"https://jira.atlassian.com/rest/api/2/issue/2015021","key":"JRASERVER-77748","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.06,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy26q4","whl-fy26q4-20","whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/104018","id":"104018","description":"","name":"9.6.0","archived":false,"released":true,"releaseDate":"2023-01-24"},{"self":"https://jira.atlassian.com/rest/api/2/version/105807","id":"105807","description":"","name":"9.12.0","archived":false,"released":true,"releaseDate":"2023-10-10"},{"self":"https://jira.atlassian.com/rest/api/2/version/106820","id":"106820","description":"","name":"9.15.0","archived":false,"released":true,"releaseDate":"2024-03-19"},{"self":"https://jira.atlassian.com/rest/api/2/version/107317","id":"107317","description":"","name":"9.16.0","archived":false,"released":true,"releaseDate":"2024-05-14"}],"customfield_20934":null,"issuelinks":[{"id":"515881","self":"https://jira.atlassian.com/rest/api/2/issueLink/515881","inwardIssue":{"id":"1849856","key":"JRASERVER-73207","self":"https://jira.atlassian.com/rest/api/2/issue/1849856","fields":{"summary":"Jira Optimizer does not consider Archived Issues when Checking if a Field is Used","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55597","id":"55597","name":"Custom Field Optimizer"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=tmasutti","name":"tmasutti","key":"tmasutti","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=tmasutti&avatarId=5869397","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=tmasutti&avatarId=5869397","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=tmasutti&avatarId=5869397","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=tmasutti&avatarId=5869397"},"displayName":"Thiago Masutti","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=tmasutti","name":"tmasutti","key":"tmasutti","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=tmasutti&avatarId=5869397","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=tmasutti&avatarId=5869397","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=tmasutti&avatarId=5869397","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=tmasutti&avatarId=5869397"},"displayName":"Thiago Masutti","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77748/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77748/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-05-27T19:24:14.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i431lr:","updated":"2026-07-27T05:13:00.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nWhen running the Custom Field Optimizer (CFO), it won't show that projects with archived issues are using the target custom field, nor that they may be part of the change applied by the optimizer.\r\n\r\nh3. Steps to Reproduce\r\n # Install a vanilla instance of Jira Software Data Center.\r\n  #* This was validated on versions 9.6, 9.12, 9.15 and 9.16.\r\n # Create two Scrum software projects with sample data.\r\n  #* In this example these projects are {{KANBAN1}} and {{KANBAN2}}.\r\n # Create a custom field with global context and assign it to screens associated to projects {{KANBAN1}} and {{KANBAN2}}.\r\n # Add values to this custom field on a couple of issues from {{KANBAN1}} project and then archive these issues.\r\n !screenshot-1.png|thumbnail!  !screenshot-2.png|thumbnail! \r\n # Add values to this custom field on a couple of issues from {{KANBAN2}} project and then archive the project.\r\n !screenshot-3.png|thumbnail!  !screenshot-4.png|thumbnail! \r\n # Go to *Administration* > *Issues* > *Custom fields optimizer*.\r\n # Click on *Scan custom fields*.\r\n # Within the scan results, click on _Manage these custom fields_.\r\n\r\nh3. Expected Results\r\nThe CFO results shows the target custom field with a global context and shows it is being used within 2 projects. That way, the administrator knows the action will consider these two projects.\r\n\r\nh3. Actual Results\r\nThe CFO results shows the target custom field with a global context and shows it is being used within *0 project*.\r\n !screenshot-5.png|thumbnail! \r\nThis UI may give the administrator the wrong perception this custom field isn't used within the Jira instance.\r\n\r\nClicking on the _Change context_ action, and then confirming it, CFO will actually consider both projects on the change.\r\n !screenshot-6.png|thumbnail! \r\nChecking the changes made by the CFO action shows that both projects were added to the newly created context.\r\n !screenshot-7.png|thumbnail! \r\nThis action is expected, but Jira doesn't show anywhere on the UI it will be carried out, hence being confusing to administrators.\r\n\r\nThis is a problem since JRASERVER-73207 was fixed, on which CFO started to consider archived issues.\r\n\r\nh3. Workaround\r\n_Currently there is no known workaround for this behavior. A workaround will be added here when available._","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i431gn:","customfield_14734":"1|i431mv:","customfield_10651":null,"customfield_14731":"1|i41vik:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i431mn:","customfield_12830":null,"customfield_10401":null,"summary":"Custom field optimizer doesn't show projects with archived issues after running a scan","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2067337","self":"https://jira.atlassian.com/rest/api/2/issue/2067337","key":"JRASERVER-78634","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.02,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB3","dcxp-triaged","product","sam-request","whl-fy26q1","whl-fy26q1-20","whl-fy26q2","whl-fy26q2-40","whl-fy26q3","whl-fy26q3-40","whl-fy26q4","whl-fy26q4-40","whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":26.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110235","id":"110235","description":"","name":"10.2.2","archived":false,"released":false,"releaseDate":"2024-11-26"},{"self":"https://jira.atlassian.com/rest/api/2/version/110412","id":"110412","description":"","name":"10.3.3","archived":false,"released":true,"releaseDate":"2025-03-05"}],"customfield_20934":null,"issuelinks":[{"id":"537976","self":"https://jira.atlassian.com/rest/api/2/issueLink/537976","outwardIssue":{"id":"2084559","key":"JRASERVER-78872","self":"https://jira.atlassian.com/rest/api/2/issue/2084559","fields":{"summary":"Upgrading while having -Datlassian.secret.service.state=disabled breaks LDAP","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/73200","id":"73200","name":"Administration - Secrets Management","description":"Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":7.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jcurry","name":"jcurry","key":"jcurry","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jcurry&avatarId=5818836","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jcurry&avatarId=5818836","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jcurry&avatarId=5818836","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jcurry&avatarId=5818836"},"displayName":"Jeff Curry","active":true,"timeZone":"America/Los_Angeles"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jcurry","name":"jcurry","key":"jcurry","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jcurry&avatarId=5818836","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jcurry&avatarId=5818836","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jcurry&avatarId=5818836","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jcurry&avatarId=5818836"},"displayName":"Jeff Curry","active":true,"timeZone":"America/Los_Angeles"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78634/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/19331","value":"Warranty","id":"19331","disabled":false},"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78634/watchers","watchCount":9,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-02-25T19:13:34.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4bodr:","updated":"2026-07-27T05:12:14.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nThis is reproducible on Data Center: Yes\r\nh3. Steps to Reproduce\r\n # Install Jira 9.12\r\n# Configure a LDAP directory with a blank username and password, full synchronization completes successfully \r\n# Upgrade to Jira 10.3\r\n\r\nh3. Expected Results\r\nLDAP synchronization continues working\r\n\r\nh3. Actual Results\r\nLDAP synchronization fails with invalid credentials\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\n2025-02-24 14:10:44,915-0800 Caesium-1-4 ERROR ServiceRunner     [c.a.crowd.directory.DbCachingDirectoryPoller] Error occurred while refreshing the cache for directory [ 10000 ].\r\ncom.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.AuthenticationException: [LDAP: error code 49 - INVALID_CREDENTIALS: Bind failed: Invalid authentication]; nested exception is javax.naming.AuthenticationException: [LDAP: error code 49 - INVALID_CREDENTIALS: Bind failed: Invalid authentication]\r\n{noformat}\r\n\r\nh3. Workaround\r\n* Stop Jira\r\n* Determine directory ID of affected LDAP directory ( select * from cwd_directory )\r\n* Issue following SQL, replacing directory ID with the affected LDAP directory\r\n** {code} delete from secret where identifier = 'com.atlassian.jira.secrets.directory_(directory_id)_ldap.password';\r\nupdate cwd_directory_attribute set attribute_value = '' where attribute_name = 'ldap.password' and directory_id = '(directory_id)'; {code}\r\n* Start Jira","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4bo8n:","customfield_14734":"1|i4boev:","customfield_10651":null,"customfield_14731":"1|i4ahl8:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4boen:","customfield_12830":null,"customfield_10401":null,"summary":"Jira 10 upgrade task ( UpgradeTask_Build10020000 ) fails to convert/encrypt LDAP credentials if username and password are blank","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2101266","self":"https://jira.atlassian.com/rest/api/2/issue/2101266","key":"JRASERVER-79099","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":11.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/103693","id":"103693","name":"10.0.0","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/109301","id":"109301","description":"","name":"10.3.0","archived":false,"released":true,"releaseDate":"2024-12-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/113061","id":"113061","description":"","name":"10.3.10","archived":false,"released":true,"releaseDate":"2025-09-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/113273","id":"113273","description":"","name":"11.0.1","archived":false,"released":true,"releaseDate":"2025-09-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/24890","id":"24890","name":"Webhooks"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":6.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1353e2e9fd2f","name":"1353e2e9fd2f","key":"JIRAUSER7409096","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7409096&avatarId=8496351","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7409096&avatarId=8496351","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7409096&avatarId=8496351","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7409096&avatarId=8496351"},"displayName":"Benjamin S","active":true,"timeZone":"America/Los_Angeles"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1353e2e9fd2f","name":"1353e2e9fd2f","key":"JIRAUSER7409096","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7409096&avatarId=8496351","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7409096&avatarId=8496351","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7409096&avatarId=8496351","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7409096&avatarId=8496351"},"displayName":"Benjamin S","active":true,"timeZone":"America/Los_Angeles"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79099/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79099/watchers","watchCount":9,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-09-12T21:17:16.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4h8rj:","updated":"2026-07-27T05:12:02.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nSince Jira Data Center 10.0 (Atlassian Webhooks 6.1+), webhook invocation history (headers/body/timing) and counts (success/failures/errors) are stored in the {{AO_A0B856_HIST_INVOCATION}} and {{AO_A0B856_DAILY_COUNTS}} database tables, respectively. This functionality primarily exists for Bitbucket DC and Confluence DC, but the data can still be queried from Jira's database for troubleshooting and statistics.\r\n\r\nIn customer environments with extraordinary webhook usage, concurrent non-atomic operations may attempt to update the {{AO_A0B856_HIST_INVOCATION}} table simultaneously. While this does not impact webhook delivery and is typically self-repairing, this produces log errors and may mildly skew statistics.\r\n\r\nh3. Steps to Reproduce\r\n\r\nAtlassian Support hasn't successfully reproduced this behavior. It was directly observed in a customer's environment with ~300 webhook configurations and 65k users.\r\n\r\nh3. Expected Results\r\n\r\nWebhook invocation history is persisted without any errors.\r\n\r\nh3. Actual Results\r\n\r\nThe following error periodically appears in the {{atlassian-jira.log}} (PostgreSQL example):\r\n\r\n{code}\r\n2025-08-20 17:00:00,000+0000 atlassian-webhooks-scheduler:thread-1 WARN      [c.a.w.internal.dao.AsyncInvocationHistoryDao] Failed to write webhook invocation data for 200:jira:issue_updated to the database\r\ncom.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:\r\norg.postgresql.util.PSQLException: ERROR: duplicate key value violates unique constraint \"AO_A0B856_HIST_INVOCATION_pkey\"\r\n  Detail: Key (\"ID\")=(200.jira:issue_updated.global.S) already exists.\r\n\tat com.atlassian.activeobjects.internal.EntityManagedActiveObjects.create(EntityManagedActiveObjects.java:104)\r\n\tat com.atlassian.activeobjects.osgi.ActiveObjectsDelegate.create(ActiveObjectsDelegate.java:246)\r\n\t[reflections/Spring]\r\n\tat com.atlassian.webhooks.internal.dao.AoInvocationHistoryDao.saveInvocation(AoInvocationHistoryDao.java:384)\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.maybeFlush(AsyncInvocationHistoryDao.java:296)\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.lambda$flushPending$7(AsyncInvocationHistoryDao.java:262)\r\n\t[reflections/Spring]\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.flushPending(AsyncInvocationHistoryDao.java:259)\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.flush(AsyncInvocationHistoryDao.java:216)\r\n\tat com.atlassian.webhooks.internal.dao.AsyncInvocationHistoryDao.flushAndReschedule(AsyncInvocationHistoryDao.java:247)\r\n\t[executor service]\r\nCaused by: org.postgresql.util.PSQLException: ERROR: duplicate key value violates unique constraint \"AO_A0B856_HIST_INVOCATION_pkey\"\r\n  Detail: Key (\"ID\")=(200.jira:issue_updated.global.S) already exists.\r\n\tat org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2725)\r\n\t[AO/DBCP2]\r\n\tat net.java.ao.EntityManager.create(EntityManager.java:450)\r\n\tat com.atlassian.activeobjects.internal.EntityManagedActiveObjects.create(EntityManagedActiveObjects.java:102)\r\n\t... 66 more\r\n{code}\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4h8mf:","customfield_14734":"1|i4h8sn:","customfield_10651":null,"customfield_14731":"1|i4g23g:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4h8sf:","customfield_12830":null,"customfield_10401":null,"summary":"Webhook historian causes primary key constraint violation in Data Center products","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2031593","self":"https://jira.atlassian.com/rest/api/2/issue/2031593","key":"JRASERVER-77849","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.04,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy25q3","whl-fy25q4","whl-fy25q4-20","whl-fy26q1","whl-fy26q1-20","whl-fy26q2","whl-fy26q2-20","whl-fy26q3","whl-fy26q3-20","whl-fy26q4","whl-fy26q4-20","whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":15.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/107312","id":"107312","description":"","name":"9.4.20","archived":false,"released":true,"releaseDate":"2024-05-07"},{"self":"https://jira.atlassian.com/rest/api/2/version/108095","id":"108095","description":"","name":"9.12.8","archived":false,"released":true,"releaseDate":"2024-06-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/108096","id":"108096","description":"","name":"9.16.1","archived":false,"released":true,"releaseDate":"2024-06-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/114008","id":"114008","name":"10.3.13","archived":false,"released":true,"releaseDate":"2025-11-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/115510","id":"115510","name":"11.3.3","archived":false,"released":true,"releaseDate":"2026-03-05"}],"customfield_20934":null,"issuelinks":[{"id":"545130","self":"https://jira.atlassian.com/rest/api/2/issueLink/545130","outwardIssue":{"id":"1875116","key":"JRASERVER-73830","self":"https://jira.atlassian.com/rest/api/2/issue/1875116","fields":{"summary":"Upgrading Configuration Manager for Jira DC app causes UPM to disable/enable Atlassian packages","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"545131","self":"https://jira.atlassian.com/rest/api/2/issueLink/545131","outwardIssue":{"id":"1875930","key":"JRASERVER-73869","self":"https://jira.atlassian.com/rest/api/2/issue/1875930","fields":{"summary":"Changes in collecting plugin dependencies for Jira 8.19 onward upon plugin disabling/uninstalling","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43994","id":"43994","name":"Upgrade"},{"self":"https://jira.atlassian.com/rest/api/2/component/10870","id":"10870","name":"UPM (Universal Plugin Manager)","description":"We need this for historical purposes. Issues should be raised in the add-on's issue tracker. Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":8.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cpostma%40atlassian.com","name":"cpostma@atlassian.com","key":"JIRAUSER4545320","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4545320&avatarId=5812497","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4545320&avatarId=5812497","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4545320&avatarId=5812497","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4545320&avatarId=5812497"},"displayName":"Conny Postma","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cpostma%40atlassian.com","name":"cpostma@atlassian.com","key":"JIRAUSER4545320","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4545320&avatarId=5812497","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4545320&avatarId=5812497","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4545320&avatarId=5812497","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4545320&avatarId=5812497"},"displayName":"Conny Postma","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77849/votes","votes":11,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-77849/watchers","watchCount":25,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2024-06-27T12:23:59.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i45w5b:","updated":"2026-07-27T05:11:45.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nWhen disabling a 3rd party plugin also JSM plugins  and other 3rd party plugins will be disabled as they are recognized as dependent enabled plugins.\r\nUpdating and uninstalling is affected by this as well, as the first step of the process.\r\n\r\nThis happens only if any 3rd party plugin has been installed before JSM\r\n\r\nThis is reproducible on Data Center: (yes)\r\nh3. Steps to Reproduce\r\n # Install Jira Software\r\n # Install any 3rd party plugin for example Configurations Manager or SAP Cross Connector \r\n # Install Jira Service Management\r\n # disable the 3rd party plugin\r\n\r\nh3. Expected Results\r\nPlugin gets disabled quickly, no other plugins affected\r\n\r\nh3. Actual Results\r\nDisabling will take a long time and you might start to see error messages on \r\n* Dashboards\r\n* Customer portal\r\n* etc.\r\n\r\nWhen checking the atlassian-jira.log file the following will be found (can vary depending on the plugins installed)\r\n{code:java}\r\n2024-06-12 08:08:02,878+0200 UpmAsynchronousTaskManager:thread-3 INFO admin 487x3481x1 jf30yp 10.10.10.1,172.xx.xx.xxx /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] To disable plugins '[com.contiba.jiraapp.jirasolmanapp]', we need to first disable all dependent enabled plugins: [com.atlassian.jira.gadgets(OPTIONAL), com.atlassian.jira.jira-software-application(OPTIONAL), com.atlassian.jira.plugins.jira-optimizer-plugin(OPTIONAL), com.atlassian.jira.plugins.inform.batchers(OPTIONAL), com.atlassian.mywork.mywork-jira-provider-plugin(OPTIONAL), com.atlassian.plugins.helptips.jira-help-tips(OPTIONAL), com.botronsoft.jira.configurationmanager(OPTIONAL), com.xiplink.jira.git.jira_git_plugin(OPTIONAL), com.atlassian.jira.mobile(OPTIONAL), com.atlassian.jira.plugins.jira-admin-helper-plugin(OPTIONAL), com.atlassian.troubleshooting.plugin-jira(OPTIONAL), com.atlassian.servicedesk.application(OPTIONAL), com.atlassian.jira.plugins.jira-dnd-attachment-plugin(OPTIONAL), de.resolution.apitokenauth.jira(OPTIONAL), com.thinktilt.proforma.add-on(OPTIONAL), com.resolution.samlwrapper-plugin(OPTIONAL), com.atlassian.jira.jira-quick-edit-plugin(OPTIONAL), com.atlassian.jira.jira-core-reports-plugin(OPTIONAL), com.atlassian.jira.collector.plugin.jira-issue-collector-plugin(OPTIONAL), com.atlassian.business.insights.core-plugin(DYNAMIC), com.googlecode.jira-suite-utilities(OPTIONAL), com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin(OPTIONAL), com.atlassian.jira.jira-projects-issue-navigator(OPTIONAL), is.origo.jira.tempo-plugin(OPTIONAL), com.intenso.jira.plugins.jsd-extender(OPTIONAL), com.atlassian.jira.ext.calendar(OPTIONAL), com.atlassian.jira.mobile.jira-mobile-rest(OPTIONAL), com.xpandit.plugins.xray(OPTIONAL), com.atlassian.jira.migration.jira-migration-plugin(OPTIONAL), com.tempoplugin.tempo-plan-core(OPTIONAL), com.atlassian.jirafisheyeplugin(OPTIONAL), com.atlassian.servicedesk.servicedesk-notifications-plugin(OPTIONAL), com.atlassian.jira.jira-issue-nav-plugin(OPTIONAL), com.atlassian.servicedesk.servicedesk-lingo-integration-plugin(OPTIONAL), com.atlassian.business.insights.jira-plugin(DYNAMIC), com.atlassian.servicedesk.frontend-webpack-plugin(OPTIONAL), com.atlassian.jira.jira-share-plugin(OPTIONAL), com.atlassian.jira.jira-issue-link-remote-jira-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.servicedesk-search-plugin(OPTIONAL), com.botronsoft.jira.poweradmin(OPTIONAL), com.codebarrel.addons.automation(OPTIONAL), com.botronsoft.jira.rollout.integrity-check(OPTIONAL), com.tempoplugin.tempo-accounts(OPTIONAL), com.atlassian.servicedesk.servicedesk-canned-responses-plugin(OPTIONAL), com.botronsoft.jira.rollout.configuration-manager-core(DYNAMIC), com.atlassian.servicedesk.servicedesk-reports-plugin(OPTIONAL), com.tempoplugin.tempo-teams(OPTIONAL), com.tempoplugin.tempo-core(OPTIONAL), com.atlassian.servicedesk.servicedesk-knowledge-base-plugin(OPTIONAL), com.tempoplugin.tempo-platform-jira(OPTIONAL), com.atlassian.jira.plugin.ext.bamboo(OPTIONAL), com.atlassian.jira.plugins.jira-development-integration-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-transition-triggers-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-bitbucket-connector-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-software-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.automation.servicedesk-automation-then-webhook-plugin(OPTIONAL), com.atlassian.servicedesk.servicedesk-variable-substitution-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.automation.servicedesk-automation-modules-plugin(OPTIONAL), com.atlassian.jira.plugins.workinghours(OPTIONAL), com.atlassian.servicedesk.servicedesk-lingo-plugin(OPTIONAL), com.atlassian.servicedesk(OPTIONAL), com.atlassian.servicedesk.project-ui(OPTIONAL), com.atlassian.servicedesk.public-rest-api(OPTIONAL), com.atlassian.jwt.jwt-plugin(OPTIONAL), com.atlassian.servicedesk.incident-management-plugin(OPTIONAL), com.atlassian.servicedesk.approvals-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin(OPTIONAL), com.riadalabs.jira.plugins.insight(OPTIONAL), com.atlassian.jira.plugins.jira-importers-plugin(OPTIONAL), com.atlassian.jpo(OPTIONAL), com.atlassian.jira.plugins.inline-create.jira-inline-issue-create-plugin(OPTIONAL), com.atlassian.teams(OPTIONAL), com.radiantminds.roadmaps-jira(OPTIONAL), com.pyxis.greenhopper.jira(OPTIONAL), com.atlassian.webhooks.atlassian-webhooks-plugin(OPTIONAL), com.atlassian.jira.jira-issue-nav-components(OPTIONAL), com.atlassian.jira.jira-issue-link-confluence-plugin(OPTIONAL), com.atlassian.jira.jira-view-issue-plugin(OPTIONAL), com.atlassian.jira.jira-issue-link-applinks-common-plugin(OPTIONAL), com.atlassian.httpclient.atlassian-httpclient-plugin(OPTIONAL), com.atlassian.jira.rest(OPTIONAL), com.atlassian.jira-core-project-templates(OPTIONAL), com.atlassian.jira.jira-projects-plugin(OPTIONAL), com.atlassian.jira.project-templates-plugin(OPTIONAL), com.atlassian.jira.jira-project-config-plugin(OPTIONAL), com.atlassian.jira.plugins.workflow.sharing.jira-workflow-sharing-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-workflow-designer(OPTIONAL)]\r\n{code}\r\n\r\nh3. Workaround\r\n\r\nThere's no workaround available at the moment. To avoid any downtime, make sure to disable / enable the related apps outside of working hours.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i45w07:","customfield_14734":"1|i45w6f:","customfield_10651":null,"customfield_14731":"1|i44pzo:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i45w67:","customfield_12830":null,"customfield_10401":null,"summary":"Disable/Uninstall/Upgrade of any (3rd party) plugin will have all JSM plugins and other 3rd party plugins as dependencies","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2155930","self":"https://jira.atlassian.com/rest/api/2/issue/2155930","key":"JRASERVER-79456","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110313","id":"110313","description":"","name":"10.4.0","archived":false,"released":true,"releaseDate":"2025-01-22"},{"self":"https://jira.atlassian.com/rest/api/2/version/117591","id":"117591","name":"10.3.24","archived":false,"released":true,"releaseDate":"2026-08-04"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15830","value":"Severity 1 - Critical","id":"15830","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.15,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/1","iconUrl":"https://jira.atlassian.com/images/icons/priorities/highest.svg","name":"Highest","id":"1"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/106820","id":"106820","description":"","name":"9.15.0","archived":false,"released":true,"releaseDate":"2024-03-19"},{"self":"https://jira.atlassian.com/rest/api/2/version/109301","id":"109301","description":"","name":"10.3.0","archived":false,"released":true,"releaseDate":"2024-12-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/116407","id":"116407","name":"10.3.23","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55610","id":"55610","name":"Data Center - Database"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":40.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79456/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-07-24T14:25:43.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79456/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-09T12:50:51.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4q5qv:","updated":"2026-07-27T05:06:32.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nOn a Data Center node, Jira's application-property store (the {{propertyentry}} table, holding keys such as {{{}jira.setup{}}}, {{{}jira.sid{}}}, and plugin upgrade-task history) can be {*}silently wiped during startup{*}.\r\n\r\nThe property-store implementation is selected once, lazily, on first use. If that first use happens on an early request thread before the {{DatabaseConfigurationManager}} component is resolved, the node selects the in-memory implementation ({{{}MemorySwitchToDatabaseBackedPropertiesManager{}}}) instead of the DB-backed one. When the database is activated moments later, the node performs a memory->DB \"switch\" that is {*}destructive{*}: it clears the destination (the shared DB property store) and repopulates it from the near-empty in-memory set.\r\n\r\nBecause the selection falls back silently, a fully-configured node (valid {{{}dbconfig.xml{}}}, working DB) can wipe the shared property store with {*}no error logged{*}.\r\n\r\nThis is a regression introduced by the fix for the startup race in {{BootstrapContainerRegistrar}} shipped in Jira 9.15.0. That change significantly reduced the frequency of the underlying race but converted the failure mode from *\"Jira fails to start with a clear error\"* (previously {{requireNonNull(getComponentInstance(...))}} threw) to *\"Jira silently selects the destructive in-memory manager and wipes the property store\"* (now {{{}Optional.ofNullable(getComponent(...)).orElse(MemorySwitch...){}}}).\r\nh3. Steps to Reproduce\r\n\r\nThis is an extremely rare startup race condition and is near-impossible to reproduce reliably without a debugger to force the thread interleaving. In principle:\r\n # Run a Jira Data Center node with a valid, already-configured database.\r\n # Arrange for a request thread to access the property store *before* the {{DatabaseConfigurationManager}} component is resolved during startup (e.g. a load balancer / health check sending traffic very early in boot).\r\n # With that interleaving, the node selects the in-memory property manager and, once the database activates, performs the destructive memory->DB switch.\r\n\r\nTo force it deterministically, use a debugger to hold the startup thread so that a property read on another thread occurs before database activation completes.\r\nh3. Expected Results\r\n\r\nThe node uses the database-backed property store, or - if the property store is genuinely accessed before the database is available on a configured node - startup *fails with a clear error* rather than proceeding. The existing shared {{propertyentry}} data is never modified as a side effect of startup.\r\nh3. Actual Results\r\n\r\nThe node selects the in-memory property store, then performs a destructive memory->DB switch that {*}deletes the existing shared application properties{*}. The switch is logged; the selection of in-memory mode is not:\r\n{noformat}\r\n[c.a.j.config.properties.MemorySwitchToDatabaseBackedPropertiesManager] Switching from in-memory property set to database property set.\r\n{noformat}\r\nDownstream symptoms - all consequences of the wipe:\r\n * *Server ID changes* (and on a cluster, different nodes can generate different IDs, causing {{NonUniqueResultException}} on server-ID lookups).\r\n * *Jira thinks it is not set up* (\"Jira not setup yet\"), exposing the Setup Wizard.\r\n * *Plugin / ActiveObjects upgrade tasks re-run* (recorded model versions are gone), failing against the already-migrated schema.\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q5lr:","customfield_14734":"1|i4q5rz:","customfield_10651":null,"customfield_14731":"1|i4oz8k:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q5rr:","customfield_12830":null,"customfield_10401":null,"summary":"Data Center node can silently wipe the application properties (propertyentry) table on startup due to a property-store initialisation race","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2109181","self":"https://jira.atlassian.com/rest/api/2/issue/2109181","key":"JRASERVER-79186","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/5","id":"5","description":"All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.","name":"Cannot Reproduce"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.02,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/113798","id":"113798","name":"11.2.1","archived":false,"released":true,"releaseDate":"2025-11-27"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79186/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-07-24T06:49:48.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79186/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-11-17T12:33:42.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4ij53:","updated":"2026-07-26T09:50:18.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nBrowser: Firefox\r\n\r\nWhen I enter Dashboard, there is an error logged in the console, it seems like everything works well in the UI.\r\nh3. Steps to Reproduce\r\n # Enter Dashboard in FF\r\n\r\nh3. Expected Results\r\n\r\nno error\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\nObject { name: \"browser.metrics.navigation\", properties: {…}, time: 1763026528390 }\r\n\r\n batch.js:3328:351\r\n[BM] jira.dashboard Subscribers notified batch.js:25:12156\r\n \r\nUncaught SyntaxError: expected expression, got '<'\r\n\r\n    m https://instenv-608535-0ewu.instenv.internal.atlassian.com/s/6ec462b1fc7c1e4f53039d533e357c5f-CDN/-ir9qgp/11030000/1bqcfwe/8b2d5bfc3ea4749ef9802ebb7d75bc18/_/download/contextbatch/js/com.atlassian.streams.streams-jira-plugin:jiraStreamsGadgetResources,com.atlassian.streams:streamsGadgetResources/batch.js?analytics-enabled=true&locale=en:82\r\n    globalEval https://instenv-608535-0ewu.instenv.internal.atlassian.com/s/6ec462b1fc7c1e4f53039d533e357c5f-CDN/-ir9qgp/11030000/1bqcfwe/8b2d5bfc3ea4749ef9802ebb7d75bc18/_/download/contextbatch/js/com.atlassian.streams.streams-jira-plugin:jiraStreamsGadgetResources,com.atlassian.streams:streamsGadgetResources/batch.js?analytics-enabled=true&locale=en:82\r\n\r\nifr:1:1\r\n[BM] Probe.subscribe <empty string> batch.js:4107:4860\r\n[BM] Collector installed batch.js:25:12686\r\n[BM] jira.gadgets.iframe.activity-stream Collector.startTransition\r\n\r\n\r\nObject { isInitial: true, threshold: 1000, timestamp: 0, reporters: [], entityId: undefined, waitForMarks: undefined, timeout: 60000 }\r\n\r\n\r\n batch.js:25:10673 {noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4iizz:","customfield_14734":"1|i4ij67:","customfield_10651":null,"customfield_14731":"1|i4hchg:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4ij5z:","customfield_12830":null,"customfield_10401":null,"summary":"Error in JS console when loading Dashboard","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2074402","self":"https://jira.atlassian.com/rest/api/2/issue/2074402","key":"JRASERVER-78738","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.04,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["FY25NNB","NNB2"],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110208","id":"110208","description":"","name":"10.4.1","archived":false,"released":true,"releaseDate":"2025-02-12"},{"self":"https://jira.atlassian.com/rest/api/2/version/111292","id":"111292","description":"","name":"10.6.1","archived":false,"released":true,"releaseDate":"2025-05-14"},{"self":"https://jira.atlassian.com/rest/api/2/version/113229","id":"113229","description":"","name":"10.7.2","archived":false,"released":true,"releaseDate":"2025-06-17"},{"self":"https://jira.atlassian.com/rest/api/2/version/113242","id":"113242","description":"","name":"10.7.4","archived":false,"released":true,"releaseDate":"2025-08-14"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13032","value":"M","id":"13032","disabled":false},"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=4fddfa0e271a","name":"4fddfa0e271a","key":"JIRAUSER9951436","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9951436&avatarId=11106225","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9951436&avatarId=11106225","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9951436&avatarId=11106225","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9951436&avatarId=11106225"},"displayName":"Vishal Sharma","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=4fddfa0e271a","name":"4fddfa0e271a","key":"JIRAUSER9951436","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9951436&avatarId=11106225","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9951436&avatarId=11106225","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9951436&avatarId=11106225","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9951436&avatarId=11106225"},"displayName":"Vishal Sharma","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78738/votes","votes":9,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-07-24T13:48:40.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-78738/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2025-04-11T15:07:26.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4cv8f:","updated":"2026-07-26T09:50:16.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nGadgets in Jira version 10.4.1 display incorrect pagination, leading to navigation issues. Clicking on page 3 jumps to page 21, which should not exist based on the results.\r\nh3. Steps to Reproduce\r\n # Install Jira version 10.4.1.\r\n # Create a custom dashboard and add the Assigned to Me Gadget.\r\n # Ensure the filter settings are configured to display a specific number of entries (e.g., 10).\r\n # Click on page 3 of the results (it is reproducible on the Kanban project issues).\r\n # Observe that it incorrectly jumps to page 21 (that didn't exist before).\r\n\r\nSee the video below reproducing the problem:\r\n[^Screen Recording 2025-04-11 at 6.22.50 PM.mov]\r\nh3. Expected Results\r\n\r\nClicking on page 3 should display the third set of results.\r\nh3. Actual Results\r\n\r\nClicking on page 3 redirects to page 21, which should not exist based on the total issue results.\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behaviour. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4cv3b:","customfield_14734":"1|i4cv9j:","customfield_10651":null,"customfield_14731":"1|i4boic:","customfield_18931":null,"customfield_12831":null,"customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4cv9b:","customfield_12830":null,"customfield_10401":null,"summary":"Gadgets displaying incorrect pagination","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"265132","self":"https://jira.atlassian.com/rest/api/2/issue/265132","key":"JRASERVER-32028","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"178495","customfield_11435":"178495","customfield_11437":"178231","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"203876","customfield_11434":"178182","customfield_17933":null,"labels":["affects-server"],"customfield_11433":"186068","customfield_10610":14.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"222141","self":"https://jira.atlassian.com/rest/api/2/issueLink/222141","outwardIssue":{"id":"121804","key":"CWD-2165","self":"https://jira.atlassian.com/rest/api/2/issue/121804","fields":{"summary":"crowd should host avatars, not individual apps","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"319245","self":"https://jira.atlassian.com/rest/api/2/issueLink/319245","outwardIssue":{"id":"768823","key":"ID-8305","self":"https://jira.atlassian.com/rest/api/2/issue/768823","fields":{"summary":"Import avatar from LDAP/Active Directory to JIRA","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11774","description":"We are looking into this suggestion and believe it to be a strong candidate for our roadmap. We will continue investigating and provide a follow-up in a few months time.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Under Consideration","id":"11774","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"189517","self":"https://jira.atlassian.com/rest/api/2/issueLink/189517","inwardIssue":{"id":"457996","key":"CWD-4475","self":"https://jira.atlassian.com/rest/api/2/issue/457996","fields":{"summary":"Retrieve avatars from LDAP for uncached directories","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":3.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=znoorsazali","name":"znoorsazali","key":"znoorsazali","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=znoorsazali&avatarId=7503065","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=znoorsazali&avatarId=7503065","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=znoorsazali&avatarId=7503065","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=znoorsazali&avatarId=7503065"},"displayName":"Zul NS [Atlassian]","active":false,"timeZone":"Australia/Adelaide"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"197988","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=znoorsazali","name":"znoorsazali","key":"znoorsazali","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=znoorsazali&avatarId=7503065","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=znoorsazali&avatarId=7503065","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=znoorsazali&avatarId=7503065","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=znoorsazali&avatarId=7503065"},"displayName":"Zul NS [Atlassian]","active":false,"timeZone":"Australia/Adelaide"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-32028/votes","votes":190,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-32028/watchers","watchCount":114,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2013-03-08T12:06:59.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hx1zlj:","updated":"2026-07-26T07:59:11.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-32028].\n  {panel}\n\nIt would be great to be able to also import/synchronize avatar from LDAP or Active Directory to JIRA. It is a cool feature to have, where the user want to use the same avatar from its AD directory, or when a company wants to have the avatar synchronized for both AD and JIRA.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hx5npj:","customfield_10651":null,"customfield_14734":"1|hx1xzj:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hxa6wn:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hx39u7:","customfield_10653":null,"customfield_10401":null,"summary":"Import avatar from LDAP/Active Directory to JIRA","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"29653","self":"https://jira.atlassian.com/rest/api/2/issue/29653","key":"JRASERVER-8047","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"1139","customfield_11435":"1145","customfield_11437":"1241","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"63262","customfield_11434":"1040","customfield_17933":null,"labels":["affects-cloud","affects-server","pse-request"],"customfield_11433":"25424","customfield_10610":126.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"486115","self":"https://jira.atlassian.com/rest/api/2/issueLink/486115","outwardIssue":{"id":"1930103","key":"AX-1135","self":"https://jira.atlassian.com/rest/api/2/issue/1930103","fields":{"summary":"Bulk Edit Users","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"228157","self":"https://jira.atlassian.com/rest/api/2/issueLink/228157","outwardIssue":{"id":"621164","key":"AX-1322","self":"https://jira.atlassian.com/rest/api/2/issue/621164","fields":{"summary":"Bulk Edit/Delete Users","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"313146","self":"https://jira.atlassian.com/rest/api/2/issueLink/313146","outwardIssue":{"id":"764633","key":"ID-8172","self":"https://jira.atlassian.com/rest/api/2/issue/764633","fields":{"summary":" Bulk delete users","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11775","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. We will reconsider the suggestion in a year.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Future Consideration","id":"11775","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10841","id":"10841","name":"Bulk Operations","description":"Bulk edit, bulk delete, bulk move, bulk migration of issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":"2019-04-16","customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":32.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=931c3ee16afc","name":"931c3ee16afc","key":"sharmistha","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/bff37195dd2eed3f7b633fcc67c046ce?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/bff37195dd2eed3f7b633fcc67c046ce?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/bff37195dd2eed3f7b633fcc67c046ce?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/bff37195dd2eed3f7b633fcc67c046ce?d=mm&s=32"},"displayName":"Sharmistha Ray","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"39940","customfield_10680":null,"customfield_10681":"{panel:title=Atlassian Update – 16 April 2019|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}\r\nHi everyone,\r\n\r\nThanks for your interest in this issue. This suggestion is considered a potential addition to our longer-term roadmap. We'll typically review this request in about 12 months time, at which point we’ll consider whether we need to alter its status. \r\n\r\nFor the nearest future we've decided to prioritize other areas of the Jira Server roadmap, including user anonymization to provide in-product support for GDPR.\r\n\r\nWe hope that you appreciate our candid and transparent communication. You can learn more about our [approach to highly voted server suggestions here|https://community.atlassian.com/t5/Jira-articles/A-renewed-approach-to-highly-voted-Server-suggestions-for-Jira/ba-p/688117].\r\n\r\nYou may also be interested in this [community post|https://community.atlassian.com/t5/Jira-articles/Updates-to-jira-atlassian-com-give-you-visibility-into-what-s/ba-p/1029901] on our investments and plans visibility for Jira Server and Data Center on jira.atlassian.com.\r\n\r\nKind regards,\r\nJira Server Product Management\r\n{panel}","reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=931c3ee16afc","name":"931c3ee16afc","key":"sharmistha","avatarUrls":{"48x48":"https://avatar-cdn.atlassian.com/bff37195dd2eed3f7b633fcc67c046ce?d=mm&s=48","24x24":"https://avatar-cdn.atlassian.com/bff37195dd2eed3f7b633fcc67c046ce?d=mm&s=24","16x16":"https://avatar-cdn.atlassian.com/bff37195dd2eed3f7b633fcc67c046ce?d=mm&s=16","32x32":"https://avatar-cdn.atlassian.com/bff37195dd2eed3f7b633fcc67c046ce?d=mm&s=32"},"displayName":"Sharmistha Ray","active":true,"timeZone":"UTC"},"customfield_10560":[{"self":"https://jira.atlassian.com/rest/api/2/user?username=kderenda%40atlassian.com","name":"kderenda@atlassian.com","key":"kderenda@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kderenda%40atlassian.com&avatarId=5811827","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kderenda%40atlassian.com&avatarId=5811827","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kderenda%40atlassian.com&avatarId=5811827","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kderenda%40atlassian.com&avatarId=5811827"},"displayName":"Kasia Derenda","active":false,"timeZone":"UTC"},{"self":"https://jira.atlassian.com/rest/api/2/user?username=zbeisekov","name":"zbeisekov","key":"zbeisekov","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=zbeisekov&avatarId=5756552","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=zbeisekov&avatarId=5756552","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=zbeisekov&avatarId=5756552","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=zbeisekov&avatarId=5756552"},"displayName":"Zhenis Beisekov","active":false,"timeZone":"UTC"}],"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-8047/votes","votes":278,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":null,"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-8047/watchers","watchCount":129,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2005-09-26T07:21:35.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|hwa3qn:","updated":"2026-07-26T07:33:32.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"{panel:bgColor=#e7f4fa}\n  *NOTE:* This suggestion is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRACLOUD-8047].\n  {panel}\n\nCan we delete all the users in the user-browser at a time rather than deleting the users one by one??\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|hwgjx3:","customfield_10651":null,"customfield_14734":"1|hwa4dr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|hwo9xb:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|hwe8f3:","customfield_10653":null,"customfield_10401":null,"summary":" Bulk delete users","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":null},"renderedFields":null},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"1931835","self":"https://jira.atlassian.com/rest/api/2/issue/1931835","key":"JRASERVER-75027","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":9.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"531702","self":"https://jira.atlassian.com/rest/api/2/issueLink/531702","inwardIssue":{"id":"2068796","key":"JRASERVER-78663","self":"https://jira.atlassian.com/rest/api/2/issue/2068796","fields":{"summary":"Extend the details in the license expiring banner to include the behaviour when Jira instance has 2 different licenses (JSM+JSW)","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2cd4b6cecf0f","name":"2cd4b6cecf0f","key":"JIRAUSER5117918","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5117918&avatarId=5982699","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5117918&avatarId=5982699","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5117918&avatarId=5982699","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5117918&avatarId=5982699"},"displayName":"Jacek Krawczyk","active":false,"timeZone":"Europe/Warsaw"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10120","id":"10120","name":"Documentation - All","description":"Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=db6b0a8ff31b","name":"db6b0a8ff31b","key":"JIRAUSER6755563","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6755563&avatarId=7821711","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6755563&avatarId=7821711","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6755563&avatarId=7821711","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6755563&avatarId=7821711"},"displayName":"Paulo","active":false,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=db6b0a8ff31b","name":"db6b0a8ff31b","key":"JIRAUSER6755563","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6755563&avatarId=7821711","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6755563&avatarId=7821711","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6755563&avatarId=7821711","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6755563&avatarId=7821711"},"displayName":"Paulo","active":false,"timeZone":"America/Sao_Paulo"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-75027/votes","votes":7,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-75027/watchers","watchCount":10,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2023-03-27T19:17:08.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3pdpb:","updated":"2026-07-26T07:32:50.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Definition\r\n\r\nCurrently what to expect when a Jira Data Center license expires is not documented in details , with currently documentation at [Purchasing & Licensing FAQ|https://www.atlassian.com/licensing/purchase-licensing] it is informed that it will enter in read-only mode as per the bellow snippet .\r\n{quote}For *Data Center* licenses, after the first 12/24 months, your software maintenance will expire and your installation will become read-only. \r\n{quote}\r\n \r\nh3. Suggested Solution\r\n\r\nProvide a documentation on what features/functionalities of Jira would be restricted in a read-only scenario \r\n\r\n ","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3pdk7:","customfield_10651":null,"customfield_14734":"1|i3pdqn:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i3o9ys:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i3pdqf:","customfield_10653":null,"customfield_10401":null,"summary":"Provide documentation for Jira Data Center behavior with expired license","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null}],"warningMessages":null,"names":null,"schema":null}