{"expand":"schema,names","startAt":0,"maxResults":50,"total":51859,"issues":[{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2160270","self":"https://jira.atlassian.com/rest/api/2/issue/2160270","key":"JRASERVER-79507","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117591","id":"117591","name":"10.3.24","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/12030","id":"12030","name":"Issue - Comments"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=3814e4a56ec7","name":"3814e4a56ec7","key":"JIRAUSER5531808","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5531808&avatarId=6507293","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5531808&avatarId=6507293","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5531808&avatarId=6507293","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5531808&avatarId=6507293"},"displayName":"Aniket Ranjan","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=3814e4a56ec7","name":"3814e4a56ec7","key":"JIRAUSER5531808","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5531808&avatarId=6507293","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5531808&avatarId=6507293","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5531808&avatarId=6507293","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5531808&avatarId=6507293"},"displayName":"Aniket Ranjan","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79507/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79507/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-27T08:36:58.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qvun:","updated":"2026-08-29T04:06:21.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nBullet/numbered lists copied directly from installed Microsoft Word are no longer pasted into Jira comments as proper lists in the Windows environment. Copying the same from Google Docs works. The issue is observed in Jira 10.3.24, while it works fine with Jira 10.3.23\r\nh3. Steps to Reproduce\r\n * Create a Word document from the installed MS Word on the Windows environment and add the bullets or numbered list below:\r\n ** TEST1\r\n ** TEST2\r\n ** TEST3\r\n ** TEST4\r\n * Now copy and paste the above bullets in the Jira comment section.\r\n\r\nh3. Expected Results\r\n\r\nThe three entries should be inserted as a proper bullet list without requiring manual removal of bullet characters or correction of the spacing.\r\n\r\n!image-2026-08-27-14-02-21-518.png|width=591,height=127!\r\nh3. Actual Results\r\n\r\nThe content is not inserted as a proper Jira bullet list. The bullets are inserted as characters and the spacing is not preserved correctly\r\n\r\n!image-2026-08-27-14-04-33-662.png|width=584,height=156!\r\n\r\n!image-2026-08-27-14-04-46-345.png|width=581,height=205!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qvpj:","customfield_14734":"1|i4qvvr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ppbo:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qvvj:","customfield_12830":null,"customfield_10401":null,"summary":"Bullet list formatting from Microsoft Word is not preserved when pasted into a Jira comment.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":4,"total":4,"histories":[{"id":"14604218","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=3814e4a56ec7","name":"3814e4a56ec7","key":"JIRAUSER5531808","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5531808&avatarId=6507293","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5531808&avatarId=6507293","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5531808&avatarId=6507293","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5531808&avatarId=6507293"},"displayName":"Aniket Ranjan","active":true,"timeZone":"UTC"},"created":"2026-08-27T08:38:28.435+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nBullet/numbered lists copied directly from installed Microsoft Word are no longer pasted into Jira comments as proper lists in the Windows environment. Copying the same from Google Docs works. The issue is observed in Jira 10.3.24, while it works fine with Jira 10.3.23\r\nh3. Steps to Reproduce\r\n * Create a Word document from the installed MS Word on the Windows environment and add the bullets or numbered list below:\r\n\r\n ** TEST1\r\n ** TEST2\r\n ** TEST3\r\n ** TEST4\r\n * Now copy and paste the above bullets in the Jira comment section.\r\n\r\nh3. Expected Results\r\n\r\nThe three entries should be inserted as a proper bullet list without requiring manual removal of bullet characters or correction of the spacing.\r\n\r\n!image-2026-08-27-14-02-21-518.png|width=591,height=127!\r\n\r\n\r\nh3. Actual Results\r\n\r\nThe content is not inserted as a proper Jira bullet list. The bullets are inserted as characters and the spacing is not preserved correctly\r\n\r\n!image-2026-08-27-14-04-33-662.png|width=584,height=156!\r\n\r\n!image-2026-08-27-14-04-46-345.png|width=581,height=205!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","to":null,"toString":"h3. Issue Summary\r\n\r\nBullet/numbered lists copied directly from installed Microsoft Word are no longer pasted into Jira comments as proper lists in the Windows environment. Copying the same from Google Docs works. The issue is observed in Jira 10.3.24, while it works fine with Jira 10.3.23\r\nh3. Steps to Reproduce\r\n * Create a Word document from the installed MS Word on the Windows environment and add the bullets or numbered list below:\r\n ** TEST1\r\n ** TEST2\r\n ** TEST3\r\n ** TEST4\r\n * Now copy and paste the above bullets in the Jira comment section.\r\n\r\nh3. Expected Results\r\n\r\nThe three entries should be inserted as a proper bullet list without requiring manual removal of bullet characters or correction of the spacing.\r\n\r\n!image-2026-08-27-14-02-21-518.png|width=591,height=127!\r\nh3. Actual Results\r\n\r\nThe content is not inserted as a proper Jira bullet list. The bullets are inserted as characters and the spacing is not preserved correctly\r\n\r\n!image-2026-08-27-14-04-33-662.png|width=584,height=156!\r\n\r\n!image-2026-08-27-14-04-46-345.png|width=581,height=205!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available."}]},{"id":"14604124","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-27T09:30:01.608+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14605670","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jreczycki","name":"jreczycki","key":"jreczycki","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jreczycki&avatarId=5821710","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jreczycki&avatarId=5821710","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jreczycki&avatarId=5821710","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jreczycki&avatarId=5821710"},"displayName":"Jakub Reczycki","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-28T08:28:42.140+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14606696","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-29T04:06:21.843+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2160216","self":"https://jira.atlassian.com/rest/api/2/issue/2160216","key":"JRASERVER-79506","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/1","iconUrl":"https://jira.atlassian.com/images/icons/priorities/highest.svg","name":"Highest","id":"1"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":8.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bda5296a60b9","name":"bda5296a60b9","key":"JIRAUSER9710945","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9710945&avatarId=10856791","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9710945&avatarId=10856791","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9710945&avatarId=10856791","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9710945&avatarId=10856791"},"displayName":"Gabriel Weyer","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/3","description":"The development team is currently working on this issue.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/inprogress.png","name":"In Progress","id":"3","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13031","value":"S","id":"13031","disabled":false},"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/46110","id":"46110","name":"Data Center - Other"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":47.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c0365eb4a5cb","name":"c0365eb4a5cb","key":"JIRAUSER4652830","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4652830&avatarId=6020748","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4652830&avatarId=6020748","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4652830&avatarId=6020748","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4652830&avatarId=6020748"},"displayName":"Neel","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c0365eb4a5cb","name":"c0365eb4a5cb","key":"JIRAUSER4652830","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4652830&avatarId=6020748","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4652830&avatarId=6020748","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4652830&avatarId=6020748","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4652830&avatarId=6020748"},"displayName":"Neel","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79506/votes","votes":7,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79506/watchers","watchCount":18,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-26T06:18:20.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qv27:","updated":"2026-08-30T07:19:00.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nEnabling the dark feature {{com.atlassian.jira.plugin.event.field.refresh}} significantly reduces the risk of this behaviour.\r\n\r\nIf Jira is running, you can [enable the feature through the Jira UI|https://support.atlassian.com/jira/kb/manage-dark-features-in-jira-data-center/]. Enter {{com.atlassian.jira.plugin.event.field.refresh.enabled}} as the dark-feature key.\r\n\r\nIf Jira is not running, you can set the JVM argument {{{}-Datlassian.darkfeature.com{}}}{{{}.atlassian.jira.plugin.event.field.refresh.enabled=true{}}}. After Jira starts, we recommend enabling {{com.atlassian.jira.plugin.event.field.refresh.enabled}} through the UI, so that this flag is persisted in the database and consistent between nodes in your cluster.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qux3:","customfield_14734":"1|i4qv3b:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4poj8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qv33:","customfield_12830":null,"customfield_10401":null,"summary":"Deadlock detected in Jira startup when concurrent cache invalidation and index schema rebuild acquire shared locks.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":18,"total":18,"histories":[{"id":"14602016","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-26T06:30:04.547+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14602017","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1ece1773342d","name":"1ece1773342d","key":"JIRAUSER5223339","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5223339&avatarId=6125835","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5223339&avatarId=6125835","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5223339&avatarId=6125835","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5223339&avatarId=6125835"},"displayName":"Sandip Shrivastava","active":true,"timeZone":"UTC"},"created":"2026-08-26T06:40:07.013+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a ** deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n\r\n # Start Jira\r\n\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","to":null,"toString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a ** deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available"}]},{"id":"14602018","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1ece1773342d","name":"1ece1773342d","key":"JIRAUSER5223339","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5223339&avatarId=6125835","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5223339&avatarId=6125835","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5223339&avatarId=6125835","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5223339&avatarId=6125835"},"displayName":"Sandip Shrivastava","active":true,"timeZone":"UTC"},"created":"2026-08-26T06:41:12.838+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a ** deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","to":null,"toString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available"}]},{"id":"14602084","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d61d3d60e1c","name":"7d61d3d60e1c","key":"JIRAUSER5570173","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5570173&avatarId=6551325","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5570173&avatarId=6551325","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5570173&avatarId=6551325","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5570173&avatarId=6551325"},"displayName":"Mateusz Beczek","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-26T08:03:11.004+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1150424","toString":"This issue links to \"Page (Confluence)\""}]},{"id":"14602634","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=48b75761ae21","name":"48b75761ae21","key":"JIRAUSER9971064","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9971064&avatarId=11128152","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9971064&avatarId=11128152","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9971064&avatarId=11128152","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9971064&avatarId=11128152"},"displayName":"Calum Leslie","active":true,"timeZone":"UTC"},"created":"2026-08-26T15:32:50.407+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","to":null,"toString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nWe believe that enabling the dark feature  {{com.atlassian.jira.plugin.event.field.refresh}} will largely remediate this behaviour.\r\n\r\nYou can [do this through the Jira UI|https://support.atlassian.com/jira/kb/manage-dark-features-in-jira-data-center/] if the instance is running.\r\n\r\nIf the instance is not running, you can set the JVM argument {{{}-Datlassian.darkfeature.{}}}{{{}com.atlassian.jira.plugin.event.field.refresh.enabled{}}}{{{}=true{}}}. We recommend setting this in the UI once the instance starts as this will persist in the database and affect all nodes."}]},{"id":"14602635","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=48b75761ae21","name":"48b75761ae21","key":"JIRAUSER9971064","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9971064&avatarId=11128152","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9971064&avatarId=11128152","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9971064&avatarId=11128152","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9971064&avatarId=11128152"},"displayName":"Calum Leslie","active":true,"timeZone":"UTC"},"created":"2026-08-26T15:33:13.873+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nWe believe that enabling the dark feature  {{com.atlassian.jira.plugin.event.field.refresh}} will largely remediate this behaviour.\r\n\r\nYou can [do this through the Jira UI|https://support.atlassian.com/jira/kb/manage-dark-features-in-jira-data-center/] if the instance is running.\r\n\r\nIf the instance is not running, you can set the JVM argument {{{}-Datlassian.darkfeature.{}}}{{{}com.atlassian.jira.plugin.event.field.refresh.enabled{}}}{{{}=true{}}}. We recommend setting this in the UI once the instance starts as this will persist in the database and affect all nodes.","to":null,"toString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available"}]},{"id":"14602636","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=48b75761ae21","name":"48b75761ae21","key":"JIRAUSER9971064","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9971064&avatarId=11128152","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9971064&avatarId=11128152","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9971064&avatarId=11128152","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9971064&avatarId=11128152"},"displayName":"Calum Leslie","active":true,"timeZone":"UTC"},"created":"2026-08-26T15:38:24.248+0000","items":[{"field":"priority","fieldtype":"jira","from":"3","fromString":"Medium","to":"1","toString":"Highest"}]},{"id":"14602638","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=48b75761ae21","name":"48b75761ae21","key":"JIRAUSER9971064","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9971064&avatarId=11128152","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9971064&avatarId=11128152","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9971064&avatarId=11128152","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9971064&avatarId=11128152"},"displayName":"Calum Leslie","active":true,"timeZone":"UTC"},"created":"2026-08-26T15:45:16.224+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","to":null,"toString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nWe believe that enabling the dark feature {{com.atlassian.jira.plugin.event.field.refresh}} will largely remediate this behaviour.\r\n\r\nIf Jira is running, you can [enable the feature through the Jira UI|https://support.atlassian.com/jira/kb/manage-dark-features-in-jira-data-center/]. Enter {{com.atlassian.jira.plugin.event.field.refresh.enabled}} as the dark-feature key.\r\n\r\nIf Jira is not running, you can set the JVM argument {{{}-Datlassian.darkfeature.com{}}}{{{}.atlassian.jira.plugin.event.field.refresh.enabled=true{}}}. After Jira starts, we recommend enabling {{com.atlassian.jira.plugin.event.field.refresh.enabled}} through the UI, so that this flag is persisted in the database and consistent between nodes in your cluster."}]},{"id":"14602639","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=48b75761ae21","name":"48b75761ae21","key":"JIRAUSER9971064","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9971064&avatarId=11128152","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9971064&avatarId=11128152","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9971064&avatarId=11128152","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9971064&avatarId=11128152"},"displayName":"Calum Leslie","active":true,"timeZone":"UTC"},"created":"2026-08-26T15:46:35.955+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER9710945","toString":"Gabriel Weyer"}]},{"id":"14602640","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=48b75761ae21","name":"48b75761ae21","key":"JIRAUSER9971064","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9971064&avatarId=11128152","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9971064&avatarId=11128152","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9971064&avatarId=11128152","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9971064&avatarId=11128152"},"displayName":"Calum Leslie","active":true,"timeZone":"UTC"},"created":"2026-08-26T15:46:54.419+0000","items":[{"field":"Development Effort","fieldtype":"custom","from":null,"fromString":null,"to":"13031","toString":"S"},{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"3","toString":"In Progress"}]},{"id":"14602641","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=48b75761ae21","name":"48b75761ae21","key":"JIRAUSER9971064","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9971064&avatarId=11128152","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9971064&avatarId=11128152","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9971064&avatarId=11128152","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9971064&avatarId=11128152"},"displayName":"Calum Leslie","active":true,"timeZone":"UTC"},"created":"2026-08-26T15:48:21.716+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nWe believe that enabling the dark feature {{com.atlassian.jira.plugin.event.field.refresh}} will largely remediate this behaviour.\r\n\r\nIf Jira is running, you can [enable the feature through the Jira UI|https://support.atlassian.com/jira/kb/manage-dark-features-in-jira-data-center/]. Enter {{com.atlassian.jira.plugin.event.field.refresh.enabled}} as the dark-feature key.\r\n\r\nIf Jira is not running, you can set the JVM argument {{{}-Datlassian.darkfeature.com{}}}{{{}.atlassian.jira.plugin.event.field.refresh.enabled=true{}}}. After Jira starts, we recommend enabling {{com.atlassian.jira.plugin.event.field.refresh.enabled}} through the UI, so that this flag is persisted in the database and consistent between nodes in your cluster.","to":null,"toString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nWe believe that enabling the dark feature {{com.atlassian.jira.plugin.event.field.refresh}} will reduce the risk of this behaviour.\r\n\r\nIf Jira is running, you can [enable the feature through the Jira UI|https://support.atlassian.com/jira/kb/manage-dark-features-in-jira-data-center/]. Enter {{com.atlassian.jira.plugin.event.field.refresh.enabled}} as the dark-feature key.\r\n\r\nIf Jira is not running, you can set the JVM argument {{{}-Datlassian.darkfeature.com{}}}{{{}.atlassian.jira.plugin.event.field.refresh.enabled=true{}}}. After Jira starts, we recommend enabling {{com.atlassian.jira.plugin.event.field.refresh.enabled}} through the UI, so that this flag is persisted in the database and consistent between nodes in your cluster."}]},{"id":"14603986","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-27T07:26:37.768+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14604253","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=48b75761ae21","name":"48b75761ae21","key":"JIRAUSER9971064","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9971064&avatarId=11128152","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9971064&avatarId=11128152","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9971064&avatarId=11128152","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9971064&avatarId=11128152"},"displayName":"Calum Leslie","active":true,"timeZone":"UTC"},"created":"2026-08-27T10:14:04.781+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nWe believe that enabling the dark feature {{com.atlassian.jira.plugin.event.field.refresh}} will reduce the risk of this behaviour.\r\n\r\nIf Jira is running, you can [enable the feature through the Jira UI|https://support.atlassian.com/jira/kb/manage-dark-features-in-jira-data-center/]. Enter {{com.atlassian.jira.plugin.event.field.refresh.enabled}} as the dark-feature key.\r\n\r\nIf Jira is not running, you can set the JVM argument {{{}-Datlassian.darkfeature.com{}}}{{{}.atlassian.jira.plugin.event.field.refresh.enabled=true{}}}. After Jira starts, we recommend enabling {{com.atlassian.jira.plugin.event.field.refresh.enabled}} through the UI, so that this flag is persisted in the database and consistent between nodes in your cluster.","to":null,"toString":"h3. Issue Summary\r\n\r\nJira Data Center instances on 11.3.10 are experiencing a deadlock during startup that prevents Jira from completing initialization. The deadlock is detected by the built-in {{DeadlockDetection}} thread and logged, but Jira never recovers, requiring manual restart (often multiple attempts).\r\nh3. Steps to Reproduce\r\n\r\nA consistently reliable reproduction is not yet available. A possible reproduction pattern is:\r\n # Install or upgrade Jira DC 11.3.10 with a non-trivial number of plugins (>20)\r\n # Have index replication pending (e.g., node was down and needs to catch up)\r\n # Start Jira\r\n # Observe deadlock detection in {{atlassian-jira.log}}\r\n\r\nh3. Expected Results\r\n\r\nJira starts up successfully. Plugin enable events invalidate the fields cache and mark the index schema as stale without contention. The index replication queue rebuilds the schema on next access independently, without blocking startup.\r\nh3. Actual Results\r\n\r\nJira hangs indefinitely on startup due to a deadlock between the {{main}} thread (plugin startup → cache invalidation path) and {{ISSUE-indexQueue:thread-1}} (index replication → schema rebuild path). The {{DeadlockDetection}} thread logs the deadlock but Jira never recovers. Multiple manual restarts are required, with no guarantee of success.\r\n\r\nThe below exception is thrown in the xxxxxxx.log file:\r\n{noformat}\r\n026-08-24 09:49:01,692+0000 DeadlockDetection:thread-1 ERROR      [c.a.jira.startup.LauncherContextListener] A deadlock has been detected on Jira startup for the following threads: [\"main\" prio=5 Id=1 BLOCKED on java.lang.Object@13cf168b owned by \"ISSUE-indexQueue:thread-1\" Id=900, \"ISSUE-indexQueue:thread-1\" prio=10 Id=900 WAITING on java.util.concurrent.locks.ReentrantReadWriteLock$NonfairSync@6043227d owned by \"main\" Id=1]{noformat}\r\nh3. Workaround\r\n\r\nEnabling the dark feature {{com.atlassian.jira.plugin.event.field.refresh}} significantly reduces the risk of this behaviour.\r\n\r\nIf Jira is running, you can [enable the feature through the Jira UI|https://support.atlassian.com/jira/kb/manage-dark-features-in-jira-data-center/]. Enter {{com.atlassian.jira.plugin.event.field.refresh.enabled}} as the dark-feature key.\r\n\r\nIf Jira is not running, you can set the JVM argument {{{}-Datlassian.darkfeature.com{}}}{{{}.atlassian.jira.plugin.event.field.refresh.enabled=true{}}}. After Jira starts, we recommend enabling {{com.atlassian.jira.plugin.event.field.refresh.enabled}} through the UI, so that this flag is persisted in the database and consistent between nodes in your cluster."}]},{"id":"14605270","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-28T04:07:29.390+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"5"}]},{"id":"14605407","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-28T07:06:15.020+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"5"}]},{"id":"14606649","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-29T04:06:23.969+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"5","to":null,"toString":"7"}]},{"id":"14607949","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-30T04:05:50.579+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"7","to":null,"toString":"8"}]},{"id":"14608381","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-30T07:19:00.307+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"5","to":null,"toString":"47"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2160411","self":"https://jira.atlassian.com/rest/api/2/issue/2160411","key":"JRASERVER-79505","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["JPNS-REVIEWED"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11310","id":"11310","name":"Issue - Attachments","description":"Attachment of files to issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79505/votes","votes":5,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79505/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-08-26T00:16:59.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4quzz:","updated":"2026-08-28T07:33:29.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"*Problem*\r\n * When an image file is copied and pasted into comment or other text area, the upload of the attachment to the backend completes at that point in time.\r\n * If an undo operation (e.g. Ctrl+Z) is subsequently performed, only the reference markup in the text area (e.g. {{ \\!filename.png\\! }} ) is removed, while the attachment on the backend remains.\r\n * If the comment submission is cancelled, the attachment  continues to be retained in the system.\r\n\r\n \r\n\r\n*Background*\r\nIf the customer is using Jira Data Center in an environment that handles highly sensitive data, and they are concerned that the discrepancy between the GUI behavior and the backend behavior could lead to a risk of information leakage.\r\n\r\n \r\n\r\n*Suggestions*\r\n * 1. When creating a new comment:\r\nIf a user cancels the comment submission, any attachments that were pasted into the comment field should also be discarded — i.e., they should not be saved to the system.\r\n\r\n * 2. When editing an existing comment:\r\nIf a user removes an attachment from the editor and then clicks \"Save,\" the attachment should be permanently deleted accordingly.\r\n\r\n \r\n\r\n*To be specific*\r\n * Display a confirmation dialog such as \"Do you also want to delete the attachment?\"\r\n * Also, allow the behavior to be configurable at the system or project level","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4quuv:","customfield_10651":null,"customfield_14734":"1|i4qv13:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4poh0:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4qv0v:","customfield_10653":null,"customfield_10401":null,"summary":"Attachments should be removed from the ticket when user delete it from comment ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":4,"total":4,"histories":[{"id":"14600978","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"created":"2026-08-26T00:18:58.991+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"*Problem*\r\n * When an image file is copied and pasted into comment or other text area, the upload of the attachment to the backend completes at that point in time.\r\n * If an undo operation (e.g. Ctrl+Z) is subsequently performed, only the reference markup in the text area (e.g. {{{}!filename.png!{}}}) is removed, while the attachment on the backend remains.\r\n * If the comment submission is cancelled, the attachment  continues to be retained in the system.\r\n\r\n \r\n\r\n*Background*\r\nIf the customer is using Jira Data Center in an environment that handles highly sensitive data, and they are concerned that the discrepancy between the GUI behavior and the backend behavior could lead to a risk of information leakage.\r\n\r\n \r\n\r\n*Suggestions*\r\n * 1. When creating a new comment:\r\nIf a user cancels the comment submission, any attachments that were pasted into the comment field should also be discarded — i.e., they should not be saved to the system.\r\n\r\n * 2. When editing an existing comment:\r\nIf a user removes an attachment from the editor and then clicks \"Save,\" the attachment should be permanently deleted accordingly.\r\n\r\n \r\n\r\n*To be specific*\r\n * Display a confirmation dialog such as \"Do you also want to delete the attachment?\"\r\n * Also, allow the behavior to be configurable at the system or project level","to":null,"toString":"*Problem*\r\n * When an image file is copied and pasted into comment or other text area, the upload of the attachment to the backend completes at that point in time.\r\n * If an undo operation (e.g. Ctrl+Z) is subsequently performed, only the reference markup in the text area (e.g. {{ \\!filename.png\\! }} ) is removed, while the attachment on the backend remains.\r\n * If the comment submission is cancelled, the attachment  continues to be retained in the system.\r\n\r\n \r\n\r\n*Background*\r\nIf the customer is using Jira Data Center in an environment that handles highly sensitive data, and they are concerned that the discrepancy between the GUI behavior and the backend behavior could lead to a risk of information leakage.\r\n\r\n \r\n\r\n*Suggestions*\r\n * 1. When creating a new comment:\r\nIf a user cancels the comment submission, any attachments that were pasted into the comment field should also be discarded — i.e., they should not be saved to the system.\r\n\r\n * 2. When editing an existing comment:\r\nIf a user removes an attachment from the editor and then clicks \"Save,\" the attachment should be permanently deleted accordingly.\r\n\r\n \r\n\r\n*To be specific*\r\n * Display a confirmation dialog such as \"Do you also want to delete the attachment?\"\r\n * Also, allow the behavior to be configurable at the system or project level"}]},{"id":"14600979","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"created":"2026-08-26T00:19:40.311+0000","items":[{"field":"labels","fieldtype":"jira","from":null,"fromString":"","to":null,"toString":"JPNS-REVIEWED"}]},{"id":"14603497","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-27T04:06:22.769+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14605346","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-28T07:33:29.108+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159805","self":"https://jira.atlassian.com/rest/api/2/issue/2159805","key":"JRASERVER-79504","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["JPNS-REVIEWED"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79504/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79504/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-24T01:29:54.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qtqf:","updated":"2026-08-25T04:03:36.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nTwo dimensional filter statistics gadget does not show empty (none) values, when the custom field of multiple select is in Y-axis.\r\n\r\n \r\n\r\nNote: if this problem is not reproduced following below steps. Set a value to TEST-3, then clear it (set to None).\r\nh3. Steps to Reproduce\r\n # Create a test project (TEST)\r\n # Create a multiple select custom field (Test Multiple Select) with option: AA, BB\r\n # Apply the field to the project\r\n # Create a test ticket (TEST-1)and set the field with value of AA\r\n # Create a test ticket (TEST-2)and set the field with value of BB\r\n # Create a test ticket (TEST-3), not set the field (keep the value as none)\r\n # Create a two dimensional filter statistics gadget, and select the project as filter \r\n # Set Status as  X-axis, and the custom field as Y-axis,\r\n # The ticket is showing in the gadget\r\n\r\nh3. Expected Results\r\n\r\nNone option (empty value) should be list in the gadget.\r\nh3. Actual Results\r\n\r\nOnly the rows of AA and BB options are shown in the gadget\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qtlb:","customfield_14734":"1|i4qtrj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pn7g:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qtrb:","customfield_12830":null,"customfield_10401":null,"summary":"Two dimensional filter statistics gadget does not show empty (none) values","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":6,"total":6,"histories":[{"id":"14596264","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-24T01:30:03.373+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14596051","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"created":"2026-08-24T01:32:50.121+0000","items":[{"field":"labels","fieldtype":"jira","from":null,"fromString":"","to":null,"toString":"JPNS-REVIEWED"}]},{"id":"14597320","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-24T05:29:53.549+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]},{"id":"14597321","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-24T05:30:00.380+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"3","toString":"In Progress"}]},{"id":"14597322","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-24T05:30:03.248+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14599044","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-25T04:03:36.775+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159791","self":"https://jira.atlassian.com/rest/api/2/issue/2159791","key":"JRASERVER-79503","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":8.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=89759c36cc44","name":"89759c36cc44","key":"JIRAUSER4809921","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4809921&avatarId=6020493","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4809921&avatarId=6020493","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4809921&avatarId=6020493","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4809921&avatarId=6020493"},"displayName":"pjain4","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=89759c36cc44","name":"89759c36cc44","key":"JIRAUSER4809921","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4809921&avatarId=6020493","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4809921&avatarId=6020493","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4809921&avatarId=6020493","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4809921&avatarId=6020493"},"displayName":"pjain4","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79503/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79503/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-21T13:11:43.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qtc7:","updated":"2026-08-28T08:01:03.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIn Jira Software Data Center 11.3.x, the Activity Stream gadget is missing the Project filter criterion from the “Global Filter” section. Additionally, the \"add filter\" functionality for the stream is non-functional, preventing users from restricting activity to specific projects. The option to select “Project” under “Global Filter” was available in 10.3.x release.\r\nh3. Steps to Reproduce\r\n # Log in to a Jira Software Data Center instance (version 11.3.x).\r\n # Navigate to a Dashboard and add a new Activity Stream gadget (or edit an existing one).\r\n # Open the gadget configuration.\r\n # Under the the Global Filters section, try to add a filter using “Add a global filter” option.\r\n # Observe that Project is missing from the list of available criteria.\r\n # Under Available Streams, ensure a “stream” is checked and click the “add filter” link.\r\n # Observe the message: \"All available filters have already been added.\"\r\n\r\nh3. Expected Results\r\n * The Project filter should be available under Global Filters to allow users to filter activities by one or more projects.\r\n * Clicking “add filter” should allow the user to select and configure specific filters without claiming all filters are already added.\r\n!Jira103_Filter.png|width=474,height=202!\r\n\r\nh3. Actual Results\r\n * The Project filter is entirely absent from the UI.\r\n * The gadget incorrectly reports: “All available filters have already been added” !Jira113_Filter.png|width=475,height=205! .\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qt73:","customfield_14734":"1|i4qtdb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pmt8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qtd3:","customfield_12830":null,"customfield_10401":null,"summary":"Activity Stream Gadget: \"Project\" filter is missing from Global Filter section and \"Add Filter\" link is broken","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":5,"total":5,"histories":[{"id":"14591985","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-21T13:30:03.593+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14595222","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-23T04:06:00.887+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14597319","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-24T05:22:21.246+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14601648","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-26T04:05:40.937+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"14605504","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-28T08:01:03.990+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"8"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159770","self":"https://jira.atlassian.com/rest/api/2/issue/2159770","key":"JRASERVER-79502","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/117591","id":"117591","name":"10.3.24","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bmccarthy%40atlassian.com","name":"bmccarthy@atlassian.com","key":"bmccarthy@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bmccarthy%40atlassian.com&avatarId=5820269","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bmccarthy%40atlassian.com&avatarId=5820269","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bmccarthy%40atlassian.com&avatarId=5820269","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bmccarthy%40atlassian.com&avatarId=5820269"},"displayName":"Billy McCarthy","active":true,"timeZone":"Australia/Sydney"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55610","id":"55610","name":"Data Center - Database"},{"self":"https://jira.atlassian.com/rest/api/2/component/46110","id":"46110","name":"Data Center - Other"},{"self":"https://jira.atlassian.com/rest/api/2/component/80225","id":"80225","name":"DC Platform Backend","description":"“Component used for Server DoS work. Please do no edit without asking in the slack room #help-seta “"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c52cfc079f65","name":"c52cfc079f65","key":"JIRAUSER4850838","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4850838&avatarId=6019666","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4850838&avatarId=6019666","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4850838&avatarId=6019666","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4850838&avatarId=6019666"},"displayName":"Allan O'Rourke","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c52cfc079f65","name":"c52cfc079f65","key":"JIRAUSER4850838","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4850838&avatarId=6019666","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4850838&avatarId=6019666","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4850838&avatarId=6019666","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4850838&avatarId=6019666"},"displayName":"Allan O'Rourke","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79502/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79502/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-20T23:22:36.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qsxr:","updated":"2026-08-24T12:00:17.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIf there is an interruption to Jira’s connection to the database while a cluster lock is trying to be updated/cleared, the system will try three times, 100ms apart and then fail without trying further. This can lead to stale entries being left behind in the {{clusterlockstatus}} table where the {{locked_by_node}} attribute is still set to a node without being cleaned up. Normally, when a node 'unlocks' a cluster lock, it doesn't actually delete the entry from the database, it just sets the {{locked_by_node}} attribute to null. So the entries will still be in the database, but any node will be allowed to take it.\r\n\r\nThese leftover entries in the database are unlikely to cause harm. Any lock that hasn't been updated for more than five minutes is treated as stale and can simply be taken over by whichever node needs it next, so nothing is blocked, and clearing them out isn't urgent. They'll continue to be listed in the database as held until each one is next used, even though they're actually free. As a result, these stale entries will likely appear in Jira's health check reports when they occur.\r\n\r\n(i) {*}Please note{*}: if you are experiencing functional issues in Jira when stale cluster locks occur, please contact support to have your situation evaluated.\r\n(i) While the 'Affects Version/s\" is set to 11.3.10, and 10.3.24, this behaviour is present in all currently supported versions of Jira and was not practical to list all versions. Therefore, the latest LTS releases are listed instead.\r\n\r\nh3. Steps to Reproduce\r\n\r\nReproduction of the exact scenario needs a break in connection of Jira to the database:\r\n * Jira DC connected to database (more possible with pgpool/HA setup at DB)\r\n * Database connection is teminated\r\n * Database takes time time to come up (more than 5 seconds)\r\n * Jira connects back to the database\r\n * Stale lock entries remain in the clusterlockstatus table that Jira could not clear automatically.\r\n\r\nh3. Expected Results\r\n\r\nStale (older than five minutes) entries in the {{clusterlockstatus}} table are cleared (or ‘unlocked’) so that health check reports do not display entries.\r\nh3. Actual Results\r\n\r\nStale entries are kept and will end up staying in the database indefinitely.\r\nh3. Workaround\r\n\r\nA reboot of the node holding the lock *should* ‘unlock’ the stale locks and clear any health checks.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qssn:","customfield_14734":"1|i4qsyv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pmes:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qsyn:","customfield_12830":null,"customfield_10401":null,"summary":"Stale lock entries in \"clusterlockstatus\" database table may remain if a release fails","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":7,"total":7,"histories":[{"id":"14588160","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c52cfc079f65","name":"c52cfc079f65","key":"JIRAUSER4850838","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4850838&avatarId=6019666","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4850838&avatarId=6019666","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4850838&avatarId=6019666","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4850838&avatarId=6019666"},"displayName":"Allan O'Rourke","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-20T23:23:18.424+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nIf there is an interruption to Jira’s connection to the database while a cluster lock is trying to be updated/cleared, the system will try three times, 100ms apart and then fail without trying further. This can lead to stale entries being left behind in the {{clusterlockstatus}} table where the {{locked_by_node}} attribute is still set to a node without being cleaned up. Normally, when a node 'unlocks' a cluster lock, it doesn't actually delete the entry from the database, it just sets the {{locked_by_node}} attribute to null. So the entries will still be in the database, but any node will be allowed to take it.\r\n\r\nThese leftover entries in the database are unlikely to cause harm. Any lock that hasn't been updated for more than five minutes is treated as stale and can simply be taken over by whichever node needs it next, so nothing is blocked, and clearing them out isn't urgent. They'll continue to be listed in the database as held until each one is next used, even though they're actually free. As a result, these stale entries will likely appear in Jira's health check reports when they occur.\r\n\r\n!https://pf-reactions-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/information-32px.png|height=20! {*}Please note{*}: if you are experiencing functional issues in Jira when stale cluster locks occur, please contact support to have your situation evaluated.\r\nh3. Steps to Reproduce\r\n\r\nReproduction of the exact scenario above would require a Jira environment connected to a database performing actions where a cluster lock is required and breaking the connection to Jira when that lock would be ‘unlocked’ for at least a second. Not easy to do. Steps here are not going to be helpful.\r\nh3. Expected Results\r\n\r\nStale (older than five minutes) entries in the {{clusterlockstatus}} table are cleared (or ‘unlocked’) so that health check reports do not display entries.\r\nh3. Actual Results\r\n\r\nStale entries are kept and will end up staying in the database indefinitely.\r\nh3. Workaround\r\n\r\nA reboot of the node holding the lock *should* ‘unlock’ the stale locks and clear any health checks.","to":null,"toString":"h3. Issue Summary\r\n\r\nIf there is an interruption to Jira’s connection to the database while a cluster lock is trying to be updated/cleared, the system will try three times, 100ms apart and then fail without trying further. This can lead to stale entries being left behind in the {{clusterlockstatus}} table where the {{locked_by_node}} attribute is still set to a node without being cleaned up. Normally, when a node 'unlocks' a cluster lock, it doesn't actually delete the entry from the database, it just sets the {{locked_by_node}} attribute to null. So the entries will still be in the database, but any node will be allowed to take it.\r\n\r\nThese leftover entries in the database are unlikely to cause harm. Any lock that hasn't been updated for more than five minutes is treated as stale and can simply be taken over by whichever node needs it next, so nothing is blocked, and clearing them out isn't urgent. They'll continue to be listed in the database as held until each one is next used, even though they're actually free. As a result, these stale entries will likely appear in Jira's health check reports when they occur.\r\n\r\n!https://pf-reactions-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/information-32px.png|height=20! {*}Please note{*}: if you are experiencing functional issues in Jira when stale cluster locks occur, please contact support to have your situation evaluated.\r\nh3. Steps to Reproduce\r\n\r\nReproduction of the exact scenario needs a break in connection of Jira to the database:\r\n * Jira DC connected to database (more possible with pgpool/HA setup at DB)\r\n\r\n * Database connection is teminated\r\n\r\n * Database takes time time to come up (more than 5 seconds)\r\n\r\n * Jira connects back to the database\r\n\r\n * Stale lock entries remain in the clusterlockstatus table that Jira could not clear automatically.\r\n\r\nh3. Expected Results\r\n\r\nStale (older than five minutes) entries in the {{clusterlockstatus}} table are cleared (or ‘unlocked’) so that health check reports do not display entries.\r\nh3. Actual Results\r\n\r\nStale entries are kept and will end up staying in the database indefinitely.\r\nh3. Workaround\r\n\r\nA reboot of the node holding the lock *should* ‘unlock’ the stale locks and clear any health checks."}]},{"id":"14588161","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c52cfc079f65","name":"c52cfc079f65","key":"JIRAUSER4850838","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4850838&avatarId=6019666","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4850838&avatarId=6019666","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4850838&avatarId=6019666","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4850838&avatarId=6019666"},"displayName":"Allan O'Rourke","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-20T23:23:40.400+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nIf there is an interruption to Jira’s connection to the database while a cluster lock is trying to be updated/cleared, the system will try three times, 100ms apart and then fail without trying further. This can lead to stale entries being left behind in the {{clusterlockstatus}} table where the {{locked_by_node}} attribute is still set to a node without being cleaned up. Normally, when a node 'unlocks' a cluster lock, it doesn't actually delete the entry from the database, it just sets the {{locked_by_node}} attribute to null. So the entries will still be in the database, but any node will be allowed to take it.\r\n\r\nThese leftover entries in the database are unlikely to cause harm. Any lock that hasn't been updated for more than five minutes is treated as stale and can simply be taken over by whichever node needs it next, so nothing is blocked, and clearing them out isn't urgent. They'll continue to be listed in the database as held until each one is next used, even though they're actually free. As a result, these stale entries will likely appear in Jira's health check reports when they occur.\r\n\r\n!https://pf-reactions-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/information-32px.png|height=20! {*}Please note{*}: if you are experiencing functional issues in Jira when stale cluster locks occur, please contact support to have your situation evaluated.\r\nh3. Steps to Reproduce\r\n\r\nReproduction of the exact scenario needs a break in connection of Jira to the database:\r\n * Jira DC connected to database (more possible with pgpool/HA setup at DB)\r\n\r\n * Database connection is teminated\r\n\r\n * Database takes time time to come up (more than 5 seconds)\r\n\r\n * Jira connects back to the database\r\n\r\n * Stale lock entries remain in the clusterlockstatus table that Jira could not clear automatically.\r\n\r\nh3. Expected Results\r\n\r\nStale (older than five minutes) entries in the {{clusterlockstatus}} table are cleared (or ‘unlocked’) so that health check reports do not display entries.\r\nh3. Actual Results\r\n\r\nStale entries are kept and will end up staying in the database indefinitely.\r\nh3. Workaround\r\n\r\nA reboot of the node holding the lock *should* ‘unlock’ the stale locks and clear any health checks.","to":null,"toString":"h3. Issue Summary\r\n\r\nIf there is an interruption to Jira’s connection to the database while a cluster lock is trying to be updated/cleared, the system will try three times, 100ms apart and then fail without trying further. This can lead to stale entries being left behind in the {{clusterlockstatus}} table where the {{locked_by_node}} attribute is still set to a node without being cleaned up. Normally, when a node 'unlocks' a cluster lock, it doesn't actually delete the entry from the database, it just sets the {{locked_by_node}} attribute to null. So the entries will still be in the database, but any node will be allowed to take it.\r\n\r\nThese leftover entries in the database are unlikely to cause harm. Any lock that hasn't been updated for more than five minutes is treated as stale and can simply be taken over by whichever node needs it next, so nothing is blocked, and clearing them out isn't urgent. They'll continue to be listed in the database as held until each one is next used, even though they're actually free. As a result, these stale entries will likely appear in Jira's health check reports when they occur.\r\n\r\n!https://pf-reactions-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/information-32px.png|height=20! {*}Please note{*}: if you are experiencing functional issues in Jira when stale cluster locks occur, please contact support to have your situation evaluated.\r\nh3. Steps to Reproduce\r\n\r\nReproduction of the exact scenario needs a break in connection of Jira to the database:\r\n * Jira DC connected to database (more possible with pgpool/HA setup at DB)\r\n * Database connection is teminated\r\n * Database takes time time to come up (more than 5 seconds)\r\n * Jira connects back to the database\r\n * Stale lock entries remain in the clusterlockstatus table that Jira could not clear automatically.\r\n\r\nh3. Expected Results\r\n\r\nStale (older than five minutes) entries in the {{clusterlockstatus}} table are cleared (or ‘unlocked’) so that health check reports do not display entries.\r\nh3. Actual Results\r\n\r\nStale entries are kept and will end up staying in the database indefinitely.\r\nh3. Workaround\r\n\r\nA reboot of the node holding the lock *should* ‘unlock’ the stale locks and clear any health checks."}]},{"id":"14588102","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-20T23:30:02.371+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14588174","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c52cfc079f65","name":"c52cfc079f65","key":"JIRAUSER4850838","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4850838&avatarId=6019666","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4850838&avatarId=6019666","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4850838&avatarId=6019666","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4850838&avatarId=6019666"},"displayName":"Allan O'Rourke","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-21T00:42:31.864+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nIf there is an interruption to Jira’s connection to the database while a cluster lock is trying to be updated/cleared, the system will try three times, 100ms apart and then fail without trying further. This can lead to stale entries being left behind in the {{clusterlockstatus}} table where the {{locked_by_node}} attribute is still set to a node without being cleaned up. Normally, when a node 'unlocks' a cluster lock, it doesn't actually delete the entry from the database, it just sets the {{locked_by_node}} attribute to null. So the entries will still be in the database, but any node will be allowed to take it.\r\n\r\nThese leftover entries in the database are unlikely to cause harm. Any lock that hasn't been updated for more than five minutes is treated as stale and can simply be taken over by whichever node needs it next, so nothing is blocked, and clearing them out isn't urgent. They'll continue to be listed in the database as held until each one is next used, even though they're actually free. As a result, these stale entries will likely appear in Jira's health check reports when they occur.\r\n\r\n!https://pf-reactions-service.prod-east.frontend.public.atl-paas.net/assets/atlassian/productivityEmojis/information-32px.png|height=20! {*}Please note{*}: if you are experiencing functional issues in Jira when stale cluster locks occur, please contact support to have your situation evaluated.\r\nh3. Steps to Reproduce\r\n\r\nReproduction of the exact scenario needs a break in connection of Jira to the database:\r\n * Jira DC connected to database (more possible with pgpool/HA setup at DB)\r\n * Database connection is teminated\r\n * Database takes time time to come up (more than 5 seconds)\r\n * Jira connects back to the database\r\n * Stale lock entries remain in the clusterlockstatus table that Jira could not clear automatically.\r\n\r\nh3. Expected Results\r\n\r\nStale (older than five minutes) entries in the {{clusterlockstatus}} table are cleared (or ‘unlocked’) so that health check reports do not display entries.\r\nh3. Actual Results\r\n\r\nStale entries are kept and will end up staying in the database indefinitely.\r\nh3. Workaround\r\n\r\nA reboot of the node holding the lock *should* ‘unlock’ the stale locks and clear any health checks.","to":null,"toString":"h3. Issue Summary\r\n\r\nIf there is an interruption to Jira’s connection to the database while a cluster lock is trying to be updated/cleared, the system will try three times, 100ms apart and then fail without trying further. This can lead to stale entries being left behind in the {{clusterlockstatus}} table where the {{locked_by_node}} attribute is still set to a node without being cleaned up. Normally, when a node 'unlocks' a cluster lock, it doesn't actually delete the entry from the database, it just sets the {{locked_by_node}} attribute to null. So the entries will still be in the database, but any node will be allowed to take it.\r\n\r\nThese leftover entries in the database are unlikely to cause harm. Any lock that hasn't been updated for more than five minutes is treated as stale and can simply be taken over by whichever node needs it next, so nothing is blocked, and clearing them out isn't urgent. They'll continue to be listed in the database as held until each one is next used, even though they're actually free. As a result, these stale entries will likely appear in Jira's health check reports when they occur.\r\n\r\n(i) {*}Please note{*}: if you are experiencing functional issues in Jira when stale cluster locks occur, please contact support to have your situation evaluated.\r\n(i) While the 'Affects Version/s\" is set to 11.3.10, and 10.3.24, this behaviour is present in all versions of Jira and was not practical to list all versions. Therefore, the latest LTS releases are listed instead.\r\n\r\nh3. Steps to Reproduce\r\n\r\nReproduction of the exact scenario needs a break in connection of Jira to the database:\r\n * Jira DC connected to database (more possible with pgpool/HA setup at DB)\r\n * Database connection is teminated\r\n * Database takes time time to come up (more than 5 seconds)\r\n * Jira connects back to the database\r\n * Stale lock entries remain in the clusterlockstatus table that Jira could not clear automatically.\r\n\r\nh3. Expected Results\r\n\r\nStale (older than five minutes) entries in the {{clusterlockstatus}} table are cleared (or ‘unlocked’) so that health check reports do not display entries.\r\nh3. Actual Results\r\n\r\nStale entries are kept and will end up staying in the database indefinitely.\r\nh3. Workaround\r\n\r\nA reboot of the node holding the lock *should* ‘unlock’ the stale locks and clear any health checks."}]},{"id":"14588176","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c52cfc079f65","name":"c52cfc079f65","key":"JIRAUSER4850838","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4850838&avatarId=6019666","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4850838&avatarId=6019666","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4850838&avatarId=6019666","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4850838&avatarId=6019666"},"displayName":"Allan O'Rourke","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-21T01:17:15.679+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nIf there is an interruption to Jira’s connection to the database while a cluster lock is trying to be updated/cleared, the system will try three times, 100ms apart and then fail without trying further. This can lead to stale entries being left behind in the {{clusterlockstatus}} table where the {{locked_by_node}} attribute is still set to a node without being cleaned up. Normally, when a node 'unlocks' a cluster lock, it doesn't actually delete the entry from the database, it just sets the {{locked_by_node}} attribute to null. So the entries will still be in the database, but any node will be allowed to take it.\r\n\r\nThese leftover entries in the database are unlikely to cause harm. Any lock that hasn't been updated for more than five minutes is treated as stale and can simply be taken over by whichever node needs it next, so nothing is blocked, and clearing them out isn't urgent. They'll continue to be listed in the database as held until each one is next used, even though they're actually free. As a result, these stale entries will likely appear in Jira's health check reports when they occur.\r\n\r\n(i) {*}Please note{*}: if you are experiencing functional issues in Jira when stale cluster locks occur, please contact support to have your situation evaluated.\r\n(i) While the 'Affects Version/s\" is set to 11.3.10, and 10.3.24, this behaviour is present in all versions of Jira and was not practical to list all versions. Therefore, the latest LTS releases are listed instead.\r\n\r\nh3. Steps to Reproduce\r\n\r\nReproduction of the exact scenario needs a break in connection of Jira to the database:\r\n * Jira DC connected to database (more possible with pgpool/HA setup at DB)\r\n * Database connection is teminated\r\n * Database takes time time to come up (more than 5 seconds)\r\n * Jira connects back to the database\r\n * Stale lock entries remain in the clusterlockstatus table that Jira could not clear automatically.\r\n\r\nh3. Expected Results\r\n\r\nStale (older than five minutes) entries in the {{clusterlockstatus}} table are cleared (or ‘unlocked’) so that health check reports do not display entries.\r\nh3. Actual Results\r\n\r\nStale entries are kept and will end up staying in the database indefinitely.\r\nh3. Workaround\r\n\r\nA reboot of the node holding the lock *should* ‘unlock’ the stale locks and clear any health checks.","to":null,"toString":"h3. Issue Summary\r\n\r\nIf there is an interruption to Jira’s connection to the database while a cluster lock is trying to be updated/cleared, the system will try three times, 100ms apart and then fail without trying further. This can lead to stale entries being left behind in the {{clusterlockstatus}} table where the {{locked_by_node}} attribute is still set to a node without being cleaned up. Normally, when a node 'unlocks' a cluster lock, it doesn't actually delete the entry from the database, it just sets the {{locked_by_node}} attribute to null. So the entries will still be in the database, but any node will be allowed to take it.\r\n\r\nThese leftover entries in the database are unlikely to cause harm. Any lock that hasn't been updated for more than five minutes is treated as stale and can simply be taken over by whichever node needs it next, so nothing is blocked, and clearing them out isn't urgent. They'll continue to be listed in the database as held until each one is next used, even though they're actually free. As a result, these stale entries will likely appear in Jira's health check reports when they occur.\r\n\r\n(i) {*}Please note{*}: if you are experiencing functional issues in Jira when stale cluster locks occur, please contact support to have your situation evaluated.\r\n(i) While the 'Affects Version/s\" is set to 11.3.10, and 10.3.24, this behaviour is present in all currently supported versions of Jira and was not practical to list all versions. Therefore, the latest LTS releases are listed instead.\r\n\r\nh3. Steps to Reproduce\r\n\r\nReproduction of the exact scenario needs a break in connection of Jira to the database:\r\n * Jira DC connected to database (more possible with pgpool/HA setup at DB)\r\n * Database connection is teminated\r\n * Database takes time time to come up (more than 5 seconds)\r\n * Jira connects back to the database\r\n * Stale lock entries remain in the clusterlockstatus table that Jira could not clear automatically.\r\n\r\nh3. Expected Results\r\n\r\nStale (older than five minutes) entries in the {{clusterlockstatus}} table are cleared (or ‘unlocked’) so that health check reports do not display entries.\r\nh3. Actual Results\r\n\r\nStale entries are kept and will end up staying in the database indefinitely.\r\nh3. Workaround\r\n\r\nA reboot of the node holding the lock *should* ‘unlock’ the stale locks and clear any health checks."}]},{"id":"14592932","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-22T04:06:16.542+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14598446","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21d451cf00e1","name":"21d451cf00e1","key":"JIRAUSER9949270","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9949270&avatarId=11104098","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9949270&avatarId=11104098","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9949270&avatarId=11104098","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9949270&avatarId=11104098"},"displayName":"Dominik Wojtasik","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-24T12:00:17.602+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159748","self":"https://jira.atlassian.com/rest/api/2/issue/2159748","key":"JRASERVER-79501","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55593","id":"55593","name":"Custom fields","description":"Issues related to custom fields, except the ones related to indexing and searching; for those use ‘Custom Field Indexing’"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=0c6a3d9a44f1","name":"0c6a3d9a44f1","key":"JIRAUSER10061216","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10061216&avatarId=11226945","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10061216&avatarId=11226945","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10061216&avatarId=11226945","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10061216&avatarId=11226945"},"displayName":"Tushar Thakur","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=0c6a3d9a44f1","name":"0c6a3d9a44f1","key":"JIRAUSER10061216","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10061216&avatarId=11226945","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10061216&avatarId=11226945","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10061216&avatarId=11226945","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10061216&avatarId=11226945"},"displayName":"Tushar Thakur","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79501/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79501/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-08-20T09:04:01.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qsjz:","updated":"2026-08-25T10:01:13.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nCustom URL fields containing \"{{{}notes://\"{}}} protocols appear empty in the Issue View.\r\n\r\nWe have verified in the DB, the values are present correctly. However, the respective field values are not showing after upgrade. Also, if they try to add the field manually into an issue, it fails with \"{{{}Not a valid URL\"{}}} error.\r\nh3. Steps to Reproduce\r\n * Upgrade to 10.3.24 or Install Jira 10.3.24. Behaviour is same in both scenarios.\r\n\r\n * In case of upgrade custom URL field should be carried over. However, on a fresh installation, create a Custom Field of type {*}URL Field{*}.\r\n\r\n * In case of upgrade, the issue in which the field was associated - the field does not shows up when viewing issue after upgrade.\r\n\r\n * Observe that the field is hidden/empty in the Issue View. (in case of upgrade scenario where the field was there in previous version).\r\n\r\n * Try to add the field to an issue screen and enter a value using the protocol: {{{}notes://SERVER/DATABASE/VIEW/DOCUMENT{}}}.\r\n\r\n * Adding this field newly into an issue also throws an error {{{}Not a valid URL{}}}.\r\n\r\n * Check {{atlassian-jira.log}} to see the {{WARN}} message: {{{}Not a valid URL{}}}.\r\n\r\nh3. Expected Results\r\n\r\nThe field should be carried over and allow {{notes://}}\r\nh3. Actual Results\r\n\r\nThe field is hidden/empty and cannot be added to issue screen.\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\n2026-08-13 07:51:04,552+0200 http-nio-8080-exec-2 WARN fkrause 471x1630570x1 1ujhs9l 172.16.223.128,192.168.150.201 /rest/api/latest/issue/IAP-3087 [c.a.j.i.customfields.impl.AbstractSingleFieldType] Issue IAP-3087 has an invalid value 'notes://svdominonb.nb.deg.local/412565DA0054053B/A39D98CF5938EEA08525668D004CA96F/C72D5BC9B36B0514C1257CC30046C6EF' stored in the field 'Detailkonzept'. Not a valid URL2026-08-13 07:51:23,568+0200 http-nio-8080-exec-8 WARN fliebscher 471x1632440x6 1q2sng3 192.168.31.86,192.168.150.201 /rest/api/latest/issue/IAP-3087 [c.a.j.i.customfields.impl.AbstractSingleFieldType] Issue IAP-3087 has an invalid value 'notes://svdominonb.nb.deg.local/412565DA0054053B/A39D98CF5938EEA08525668D004CA96F/C72D5BC9B36B0514C1257CC30046C6EF' stored in the field 'Detailkonzept'. Not a valid URL {noformat}\r\nh3. Workaround\r\n\r\nConverting the field type to \"{{{}textfield\"{}}} via SQL resolves the issue.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qsev:","customfield_10651":null,"customfield_14734":"1|i4qsl3:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4pm10:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4qskv:","customfield_10653":null,"customfield_10401":null,"summary":"Custom URL fields containing notes://  protocols appear empty in the Issue View. Adding a field results in \"Not a valid URL\".","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":3,"total":3,"histories":[{"id":"14587504","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-20T09:30:06.257+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14593046","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-22T04:06:14.060+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14600297","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21d451cf00e1","name":"21d451cf00e1","key":"JIRAUSER9949270","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9949270&avatarId=11104098","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9949270&avatarId=11104098","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9949270&avatarId=11104098","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9949270&avatarId=11104098"},"displayName":"Dominik Wojtasik","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-25T09:34:55.621+0000","items":[{"field":"Version","fieldtype":"jira","from":"117591","fromString":"10.3.24","to":null,"toString":null},{"field":"Version","fieldtype":"jira","from":"117495","fromString":"11.3.10","to":null,"toString":null},{"field":"Workflow","fieldtype":"jira","from":"4654376","fromString":"JAC Bug Workflow v3","to":"4654781","toString":"JAC Suggestion Workflow 3"},{"field":"issuetype","fieldtype":"jira","from":"1","fromString":"Bug","to":"10000","toString":"Suggestion"},{"field":"priority","fieldtype":"jira","from":"4","fromString":"Low","to":null,"toString":null},{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"11772","toString":"Gathering Interest"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159399","self":"https://jira.atlassian.com/rest/api/2/issue/2159399","key":"JRASERVER-79499","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.07,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/111095","id":"111095","description":"","name":"10.7.0","archived":false,"released":true,"releaseDate":"2025-06-11"},{"self":"https://jira.atlassian.com/rest/api/2/version/113803","id":"113803","name":"11.3.0","archived":false,"released":true,"releaseDate":"2025-12-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"customfield_20934":null,"issuelinks":[{"id":"555299","self":"https://jira.atlassian.com/rest/api/2/issueLink/555299","outwardIssue":{"id":"934153","key":"JRASERVER-66791","self":"https://jira.atlassian.com/rest/api/2/issue/934153","fields":{"summary":"Make Lucene Search with unlimited PageFilter fail to prevent unnecessary memory allocation","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/50990","id":"50990","name":"Project - Agile Boards"},{"self":"https://jira.atlassian.com/rest/api/2/component/77796","id":"77796","name":"Search - Search API"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":43.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79499/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79499/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-18T12:58:56.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qr3z:","updated":"2026-08-27T07:01:39.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nOn Jira Software 10.7.0+ using Lucene, loading a rapid board backlog can retain a very large number of issue documents in memory and cause an OutOfMemoryError.\r\n\r\nThe rapid board search uses a batch-oriented search API. When the effective Lucene result window is unlimited, the request loads the selected fields for all matching issues into an in-memory SearchResponse before Jira Software processes them into backlog entries.\r\n\r\nThis can affect requests to:\r\n{noformat}\r\n/rest/greenhopper/1.0/xboard/plan/backlog/data.json\r\n{noformat}\r\nThe result limit passed by Jira Software is based on the search platform maximum result window. On Lucene, this remains effectively unlimited unless the Lucene search-limit dark feature is enabled.\r\nh3. Steps to Reproduce\r\n # Use Jira Software with Lucene as the search platform\r\n # Create or use a rapid board whose backlog search has a very large candidate result set\r\n # Load the board backlog, or send a request to:\r\n{noformat}\r\n/rest/greenhopper/1.0/xboard/plan/backlog/data.json\r\n{noformat}\r\n\r\n # Repeat the request concurrently or refresh the backlog page while the original request is still running\r\n # Observe heap usage or capture a heap dump while the requests are in progress\r\n\r\nh3. Expected Results\r\n\r\nThe backlog request should use bounded or streaming processing.\r\n\r\nThe request should not retain selected Lucene document fields for every matching issue at the same time. The configured search result window should protect both OpenSearch and Lucene deployments.\r\nh3. Actual Results\r\n\r\nThe backlog request can use an effective result window of {{Integer.MAX_VALUE}} on Lucene.\r\n\r\nJira Software loads selected fields for _all matching issues_ into SearchHit objects and retains them in the SearchResponse before processing the results into RapidIssueEntry objects.\r\n\r\nOn a large instance, a single request can retain many gigabytes of heap. Multiple concurrent requests, for example after a user refreshes a stalled backlog page, can exhaust the Java heap and terminate the node.\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\njava.lang.OutOfMemoryError: Java heap space\r\n{noformat}\r\nh3. Workaround\r\n\r\nEnable the Lucene search-result limit dark feature:\r\n{noformat}\r\ncom.atlassian.jira.lucene.search.limit.enabled\r\n{noformat}\r\nThis applies the configured search platform maximum result window to all Lucene search requests on the Jira instance, not only Jira Software rapid-board backlog requests. The default maximum result window is 10,000 results.\r\n\r\nAdministrators should assess the effect on integrations, apps, and custom workloads that currently request more than the configured result window.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qqyv:","customfield_14734":"1|i4qr53:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pkl0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qr4v:","customfield_12830":null,"customfield_10401":null,"summary":"Backlog requests can cause OOMEs on Lucene by retaining unbounded search results in memory","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":12,"total":12,"histories":[{"id":"14583100","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-18T13:01:10.171+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1148307","toString":"This issue links to \"DCDORA-1587 (JIRA Server (Bulldog))\""}]},{"id":"14583101","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-18T13:18:57.997+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-66791","toString":"This issue relates to JRASERVER-66791"}]},{"id":"14583103","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-18T13:30:07.344+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.07"}]},{"id":"14585660","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-19T08:43:55.205+0000","items":[{"field":"Component","fieldtype":"jira","from":null,"fromString":null,"to":"77796","toString":"Search - Search API"}]},{"id":"14586886","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-20T04:05:40.724+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14587360","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=e7591db3c7db","name":"e7591db3c7db","key":"JIRAUSER5160178","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5160178&avatarId=6041982","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5160178&avatarId=6041982","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5160178&avatarId=6041982","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5160178&avatarId=6041982"},"displayName":"Antoni Kowalski","active":true,"timeZone":"UTC"},"created":"2026-08-20T06:22:21.582+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14587399","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-20T07:56:52.451+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14595126","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-23T04:05:58.897+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"14599548","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-25T07:00:55.317+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"41"}]},{"id":"14602193","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-26T07:33:50.028+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"41","to":null,"toString":"42"}]},{"id":"14603432","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-27T04:06:16.577+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"2","to":null,"toString":"3"}]},{"id":"14603974","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-27T07:01:39.477+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"42","to":null,"toString":"43"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159557","self":"https://jira.atlassian.com/rest/api/2/issue/2159557","key":"JRASERVER-79498","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"555220","self":"https://jira.atlassian.com/rest/api/2/issueLink/555220","outwardIssue":{"id":"1918635","key":"JRASERVER-74884","self":"https://jira.atlassian.com/rest/api/2/issue/1918635","fields":{"summary":"Update Bundled Tomcat and Java versions documentation for Jira 9.4.3","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"555222","self":"https://jira.atlassian.com/rest/api/2/issueLink/555222","outwardIssue":{"id":"1929083","key":"JRASERVER-74932","self":"https://jira.atlassian.com/rest/api/2/issue/1929083","fields":{"summary":"Update Bundled Tomcat and Java versions documentation for Jira 8.20","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"555218","self":"https://jira.atlassian.com/rest/api/2/issueLink/555218","outwardIssue":{"id":"1964635","key":"JRASERVER-76139","self":"https://jira.atlassian.com/rest/api/2/issue/1964635","fields":{"summary":"Update Bundled Tomcat and Java versions documentation for Jira 9.4.9","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"555217","self":"https://jira.atlassian.com/rest/api/2/issueLink/555217","outwardIssue":{"id":"2086005","key":"JRASERVER-78904","self":"https://jira.atlassian.com/rest/api/2/issue/2086005","fields":{"summary":"Update Bundled Tomcat and Java versions documentation for Jira 9.12 and 10.3","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"555219","self":"https://jira.atlassian.com/rest/api/2/issueLink/555219","outwardIssue":{"id":"1995618","key":"JRASERVER-76926","self":"https://jira.atlassian.com/rest/api/2/issue/1995618","fields":{"summary":"Update Bundled Tomcat and Java versions documentation for Jira 9.12","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"555221","self":"https://jira.atlassian.com/rest/api/2/issueLink/555221","outwardIssue":{"id":"2038276","key":"JRASERVER-77950","self":"https://jira.atlassian.com/rest/api/2/issue/2038276","fields":{"summary":"Consolidate and update Bundled Tomcat and Java versions documentation","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10120","id":"10120","name":"Documentation - All","description":"Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79498/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79498/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-08-18T06:52:15.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qqwn:","updated":"2026-08-28T07:33:31.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Description\r\n\r\nThe [Bundled Tomcat and Java versions|https://confluence.atlassian.com/adminjiraserver/bundled-tomcat-and-java-versions-1360072938.html] documentation page currently lists the latest Tomcat version for Jira 10.3 as Tomcat 9.0.115 (bundled with Jira 10.3.18) and for Jira 11.3 as Tomcat 10.1.52 (bundled with Jira 11.3.3).\r\n\r\nHowever, several new Jira 10.3 and 11.3 versions have since been released with updated Tomcat versions.\r\nh3. Suggested Solution\r\n\r\nUpdate the entries in the page to include all versions of Jira, for example:\r\n||Jira version||Tomcat version||\r\n|Jira 10.3.24|Tomcat 9.0.120|\r\n|Jira 11.3.10|Tomcat 10.1.56|","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qqrj:","customfield_10651":null,"customfield_14734":"1|i4qqxr:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4pkdo:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4qqxj:","customfield_10653":null,"customfield_10401":null,"summary":"Update Bundled Tomcat and Java versions documentation for Jira 10.3 and 11.3","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":11,"total":11,"histories":[{"id":"14582475","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-18T06:52:43.102+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-78904","toString":"This issue relates to JRASERVER-78904"}]},{"id":"14582477","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-18T06:53:48.468+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-76139","toString":"This issue relates to JRASERVER-76139"}]},{"id":"14582479","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-18T06:53:48.543+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-76926","toString":"This issue relates to JRASERVER-76926"}]},{"id":"14582481","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-18T06:53:48.616+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-74884","toString":"This issue relates to JRASERVER-74884"}]},{"id":"14582483","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-18T06:53:48.689+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-77950","toString":"This issue relates to JRASERVER-77950"}]},{"id":"14582485","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-18T06:53:48.752+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-74932","toString":"This issue relates to JRASERVER-74932"}]},{"id":"14582487","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-18T06:54:27.505+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Problem Description\r\n\r\nThe [Bundled Tomcat and Java versions|https://confluence.atlassian.com/adminjiraserver/bundled-tomcat-and-java-versions-1360072938.html] documentation page currently lists the latest Tomcat version for Jira 11.3 as Tomcat 10.1.52 (bundled with Jira 11.3.3) and for Jira 10.3 as Tomcat 9.0.115 (bundled with Jira 10.3.18). \r\n\r\nHowever, several new Jira 10.3 and 11.3 versions have since been released with updated Tomcat versions.\r\n\r\nh3. Suggested Solution\r\nUpdate the entries in the page to include all versions of Jira, for example: \r\n||Jira version||Tomcat version||\r\n|Jira 10.3.24|Tomcat 9.0.120|\r\n|Jira 11.3.10|Tomcat 10.1.56|\r\n","to":null,"toString":"h3. Problem Description\r\n\r\nThe [Bundled Tomcat and Java versions|https://confluence.atlassian.com/adminjiraserver/bundled-tomcat-and-java-versions-1360072938.html] documentation page currently lists the latest Tomcat version for Jira 10.3 as Tomcat 9.0.115 (bundled with Jira 10.3.18) and for Jira 11.3 as Tomcat 10.1.52 (bundled with Jira 11.3.3).\r\n\r\nHowever, several new Jira 10.3 and 11.3 versions have since been released with updated Tomcat versions.\r\nh3. Suggested Solution\r\n\r\nUpdate the entries in the page to include all versions of Jira, for example:\r\n||Jira version||Tomcat version||\r\n|Jira 10.3.24|Tomcat 9.0.120|\r\n|Jira 11.3.10|Tomcat 10.1.56|"}]},{"id":"14592842","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-22T04:06:24.692+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14603621","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-27T04:06:29.460+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"14605136","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-28T04:07:36.677+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"2","to":null,"toString":"3"}]},{"id":"14605410","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-28T07:33:31.374+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159530","self":"https://jira.atlassian.com/rest/api/2/issue/2159530","key":"JRASERVER-79497","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117591","id":"117591","name":"10.3.24","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43405","id":"43405","name":"Keyboard Shortcuts"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9db1b41af084","name":"9db1b41af084","key":"JIRAUSER10097481","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10097481&avatarId=11264038","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10097481&avatarId=11264038","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10097481&avatarId=11264038","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10097481&avatarId=11264038"},"displayName":"Nikit Kohli","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9db1b41af084","name":"9db1b41af084","key":"JIRAUSER10097481","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10097481&avatarId=11264038","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10097481&avatarId=11264038","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10097481&avatarId=11264038","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10097481&avatarId=11264038"},"displayName":"Nikit Kohli","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79497/votes","votes":3,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79497/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-17T11:35:06.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qqif:","updated":"2026-08-19T04:05:48.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAfter upgrading Jira Data Center from 10.3.22 to 10.3.24, keyboard navigation in the *Assign* dialog is broken. When a user selects an assignee, pressing the *Tab* key skips the *Comment* field entirely, preventing users from quickly adding a comment while assigning the issue.\r\nh3. Steps to Reproduce\r\n # Log in to a Jira Data Center instance running version {*}10.3.24{*}.\r\n\r\n # Open any existing Jira issue.\r\n\r\n # Click the *Assign* button (or press the keyboard shortcut {*}'a' or 'e' or click on edit{*}).\r\n\r\n # In the *Assignee* field, type a name or select a user from the dropdown.\r\n\r\n # Press the *Tab* key on your keyboard to move to the next field.\r\n\r\nh3. Expected Results\r\n\r\nThe keyboard focus should move into the *Comment* text area, allowing the user to immediately begin typing a comment.\r\nh3. Actual Results\r\n\r\nThe keyboard focus skips the *Comment* field and jumps to the next UI element (typically the *Assign* or *Cancel* buttons at the bottom of the dialog).\r\nh3. Workaround\r\n\r\nNot any at the moment","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qqdb:","customfield_14734":"1|i4qqjj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pjzg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qqjb:","customfield_12830":null,"customfield_10401":null,"summary":"Tab key skips Comment field focus in Assign dialog on Jira ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":3,"total":3,"histories":[{"id":"14580654","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-17T12:30:01.345+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14582851","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-18T11:07:02.545+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14584631","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-19T04:05:48.701+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159356","self":"https://jira.atlassian.com/rest/api/2/issue/2159356","key":"JRASERVER-79496","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10471","id":"10471","name":"Email notifications"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21e7d5bc3679","name":"21e7d5bc3679","key":"JIRAUSER9944876","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9944876&avatarId=11099184","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9944876&avatarId=11099184","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9944876&avatarId=11099184","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9944876&avatarId=11099184"},"displayName":"Saima Ali Sayyed","active":true,"timeZone":"Asia/Kolkata"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21e7d5bc3679","name":"21e7d5bc3679","key":"JIRAUSER9944876","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9944876&avatarId=11099184","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9944876&avatarId=11099184","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9944876&avatarId=11099184","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9944876&avatarId=11099184"},"displayName":"Saima Ali Sayyed","active":true,"timeZone":"Asia/Kolkata"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79496/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79496/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-17T07:14:05.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qqcf:","updated":"2026-08-19T09:08:59.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen batching email notifications is enabled, Jira ignores the project-specific \"Receive replies at\" address and instead uses the global SMTP \"Receive replies at\" to set the {{Reply-To}} header in outgoing notification emails. If the global SMTP \"Receive replies at\" field is empty, the {{Reply-To}} header is absent entirely,even when a project-specific address is configured.\r\nh3. Steps to Reproduce\r\n # Set up a Jira Data Center instance with an outgoing SMTP mail server.\r\n\r\n # In the SMTP server configuration, set “Receive replies at” to {{{}abc@test.com{}}}.\r\n\r\n # Create a test user with a valid email address.\r\n\r\n # Enable Batching email notifications.\r\n\r\n # Go to Project Settings → Notifications and set the project-specific “Receive replies at” to {{{}def@test.com{}}}.\r\n\r\n # Create an issue and assign the test user as the reporter.\r\n\r\n # Trigger a notification — add a comment or change the issue status.\r\n\r\n # Inspect the {{Reply-To}} header of the received notification email.\r\n\r\n ** Observed{*}:{*} {{Reply-To: abc@test.com}} (global SMTP value)\r\n\r\n # Now clear the SMTP server “Receive replies at” field (remove {{{}abc@test.com{}}}).\r\n\r\n # Trigger another notification and inspect the email headers.\r\n\r\n ** Observed{*}:{*} {{Reply-To}} header is missing entirely.\r\n\r\n # When batching is disabled, the {{Reply-To}} header correctly reflects the project-specific \"Receive replies at\" address.\r\n\r\nh3. Expected Results\r\n\r\nThe {{Reply-To}} header in notification emails must always reflect the project-specific “Receive replies at” address when one is configured, regardless of whether batching is enabled or disabled.\r\nh3. Actual Results\r\n * When batching is enabled, the {{Reply-To}} header uses the global SMTP “Receive replies at” address instead of the project-specific one.\r\n\r\n * If the global SMTP “Receive replies at” field is empty, the {{Reply-To}} header is absent — even when a project-specific address is set.\r\n\r\nh3. Workaround\r\n\r\nDisable batching email notifications in your Jira Data Center instance.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qq7b:","customfield_14734":"1|i4qqdj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pjtg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qqdb:","customfield_12830":null,"customfield_10401":null,"summary":"When batching email notifications is enabled, the project-specific \"Receive replies at\" address is ignored and Jira falls back to the global SMTP \"Receive replies at\" for reply routing.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":3,"total":3,"histories":[{"id":"14580079","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-17T07:30:02.632+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14584628","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-19T04:05:46.287+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14585662","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=15609d8ba305","name":"15609d8ba305","key":"JIRAUSER4798250","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4798250&avatarId=5811721","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4798250&avatarId=5811721","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4798250&avatarId=5811721","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4798250&avatarId=5811721"},"displayName":"Filip Nowak","active":true,"timeZone":"UTC"},"created":"2026-08-19T09:08:59.547+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159350","self":"https://jira.atlassian.com/rest/api/2/issue/2159350","key":"JRASERVER-79495","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/117591","id":"117591","name":"10.3.24","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11310","id":"11310","name":"Issue - Attachments","description":"Attachment of files to issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=986248b91b55","name":"986248b91b55","key":"JIRAUSER10060550","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10060550&avatarId=11226262","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10060550&avatarId=11226262","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10060550&avatarId=11226262","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10060550&avatarId=11226262"},"displayName":"Arpit Sharma","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=986248b91b55","name":"986248b91b55","key":"JIRAUSER10060550","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10060550&avatarId=11226262","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10060550&avatarId=11226262","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10060550&avatarId=11226262","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10060550&avatarId=11226262"},"displayName":"Arpit Sharma","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79495/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79495/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-17T06:37:11.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qq9z:","updated":"2026-08-19T04:05:49.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen viewing attachments in list view on Jira DC 11.3.10, the delete/bin icon is mispositioned. It overlays the date/timestamp column data in the top-right area of the attachments panel rather than rendering in its expected row-level actions position. Currently, this is tested on Edge, Chrome, and Firefox. The issue is related to the date/time format configuration: with dd/MMM/yyyy hh:mm (4-digit year), the bin icon overlaps the date data; with dd/MM/yy hh:mm (2-digit year), it renders correctly.\r\nh3. Steps to Reproduce\r\n * Set date format to _dd/MMM/yyyy hh:mm_ using _Administration → General Configuration → Look and Feel → Date/Time Formats → Complete Date/Time Format = dd/MMM/yyyy hh:mm_\r\n\r\n * Navigate to any issue with 2+ attachments\r\n\r\n * In the Attachments section, switch to List view (click the list icon at the top-right of the attachments panel)\r\n\r\n * Observe the delete/bin icon position relative to the date column\r\n\r\nh3. Expected Results\r\n\r\nThe bin/delete icon should render within the row-level actions area or inline with each attachment row, without overlapping any data columns.\r\nh3. Actual Results\r\n\r\nThe bin icon renders at the far top-right corner of the attachments panel, directly overlaying the date/timestamp text, making it difficult to see and interact with.\r\nh3. Workaround\r\n\r\nChange the Complete Date/Time Format to _dd/MMM/yy hh:mm_ (2-digit year) in _Administration → General Configuration → Look and Feel → Date/Time Formats._ This shorter format gives enough space for the bin icon to render without overlapping.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qq4v:","customfield_14734":"1|i4qqb3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pjr0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qqav:","customfield_12830":null,"customfield_10401":null,"summary":"Attachments list view delete (bin) icon overlays date column data when date format is dd/MMM/yyyy hh:mm.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":4,"total":4,"histories":[{"id":"14580015","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=986248b91b55","name":"986248b91b55","key":"JIRAUSER10060550","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10060550&avatarId=11226262","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10060550&avatarId=11226262","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10060550&avatarId=11226262","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10060550&avatarId=11226262"},"displayName":"Arpit Sharma","active":true,"timeZone":"UTC"},"created":"2026-08-17T07:27:20.089+0000","items":[{"field":"priority","fieldtype":"jira","from":"1","fromString":"Highest","to":"4","toString":"Low"}]},{"id":"14580078","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-17T07:30:02.618+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14580611","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2f686c4befb3","name":"2f686c4befb3","key":"JIRAUSER9864892","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9864892&avatarId=11014935","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9864892&avatarId=11014935","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9864892&avatarId=11014935","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9864892&avatarId=11014935"},"displayName":"Anton Miniailo","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-17T10:59:39.443+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14584632","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-19T04:05:49.175+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159349","self":"https://jira.atlassian.com/rest/api/2/issue/2159349","key":"JRASERVER-79494","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/117591","id":"117591","name":"10.3.24","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13090","id":"13090","name":"Issue - View Issue"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=986248b91b55","name":"986248b91b55","key":"JIRAUSER10060550","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10060550&avatarId=11226262","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10060550&avatarId=11226262","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10060550&avatarId=11226262","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10060550&avatarId=11226262"},"displayName":"Arpit Sharma","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=986248b91b55","name":"986248b91b55","key":"JIRAUSER10060550","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10060550&avatarId=11226262","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10060550&avatarId=11226262","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10060550&avatarId=11226262","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10060550&avatarId=11226262"},"displayName":"Arpit Sharma","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79494/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79494/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-17T06:34:27.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qq9r:","updated":"2026-08-19T04:05:46.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen viewing an issue in Jira DC 11.3.10 using Microsoft Edge, the editable field container for inline editing expands to the full available width of the page. This causes the edit pencil icon to render at the far-right edge of the screen with a large whitespace gap between the field value and the pencil. The same page renders correctly in Chrome.\r\nh3. Steps to Reproduce\r\n # Use Microsoft Edge (tested on version 151.0.4129.78).\r\n # Navigate to any issue in full issue view.\r\n # Hover over any editable field in the details panel (e.g., Priority, Labels, Component/s).\r\n # Observe the pencil icon position.\r\n\r\nh3. Expected Results\r\n\r\nThe pencil icon should appear immediately adjacent to the field value.\r\nh3. Actual Results\r\n\r\nThe editable field container stretches to the full available width of the content area. The pencil icon is positioned at the far-right edge of the screen, disconnected from the field value by a large whitespace gap.\r\nh3. Workaround\r\n\r\nUse Chrome or another Chromium-based browser where the pencil renders correctly.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qq4n:","customfield_14734":"1|i4qqav:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pjqs:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qqan:","customfield_12830":null,"customfield_10401":null,"summary":" Inline edit field container expands to the full available width in Microsoft Edge, placing the pencil icon at the far right of the screen","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":5,"total":5,"histories":[{"id":"14579993","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=986248b91b55","name":"986248b91b55","key":"JIRAUSER10060550","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10060550&avatarId=11226262","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10060550&avatarId=11226262","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10060550&avatarId=11226262","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10060550&avatarId=11226262"},"displayName":"Arpit Sharma","active":true,"timeZone":"UTC"},"created":"2026-08-17T06:34:56.753+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nWhen viewing an issue in Jira DC 11.3.10 using Microsoft Edge, the editable field container for inline editing expands to the full available width of the page. This causes the edit pencil icon to render at the far-right edge of the screen with a large whitespace gap between the field value and the pencil. The same page renders correctly in Chrome.\r\nh3. Steps to Reproduce\r\n # Use Microsoft Edge (tested on version 151.0.4129.78).\r\n\r\n # Navigate to any issue in full issue view.\r\n\r\n # Hover over any editable field in the details panel (e.g., Priority, Labels, Component/s).\r\n\r\n # Observe the pencil icon position.\r\n\r\nh3. Expected Results\r\n\r\nThe pencil icon should appear immediately adjacent to the field value.\r\nh3. Actual Results\r\n\r\nThe editable field container stretches to the full available width of the content area. The pencil icon is positioned at the far-right edge of the screen, disconnected from the field value by a large whitespace gap.\r\nh3. Workaround\r\n\r\nUse Chrome or another Chromium-based browser where the pencil renders correctly.","to":null,"toString":"h3. Issue Summary\r\n\r\nWhen viewing an issue in Jira DC 11.3.10 using Microsoft Edge, the editable field container for inline editing expands to the full available width of the page. This causes the edit pencil icon to render at the far-right edge of the screen with a large whitespace gap between the field value and the pencil. The same page renders correctly in Chrome.\r\nh3. Steps to Reproduce\r\n # Use Microsoft Edge (tested on version 151.0.4129.78).\r\n # Navigate to any issue in full issue view.\r\n # Hover over any editable field in the details panel (e.g., Priority, Labels, Component/s).\r\n # Observe the pencil icon position.\r\n\r\nh3. Expected Results\r\n\r\nThe pencil icon should appear immediately adjacent to the field value.\r\nh3. Actual Results\r\n\r\nThe editable field container stretches to the full available width of the content area. The pencil icon is positioned at the far-right edge of the screen, disconnected from the field value by a large whitespace gap.\r\nh3. Workaround\r\n\r\nUse Chrome or another Chromium-based browser where the pencil renders correctly."}]},{"id":"14580014","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=986248b91b55","name":"986248b91b55","key":"JIRAUSER10060550","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10060550&avatarId=11226262","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10060550&avatarId=11226262","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10060550&avatarId=11226262","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10060550&avatarId=11226262"},"displayName":"Arpit Sharma","active":true,"timeZone":"UTC"},"created":"2026-08-17T07:27:10.068+0000","items":[{"field":"priority","fieldtype":"jira","from":"3","fromString":"Medium","to":"4","toString":"Low"}]},{"id":"14580077","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-17T07:30:02.616+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14580604","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2f686c4befb3","name":"2f686c4befb3","key":"JIRAUSER9864892","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9864892&avatarId=11014935","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9864892&avatarId=11014935","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9864892&avatarId=11014935","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9864892&avatarId=11014935"},"displayName":"Anton Miniailo","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-17T10:58:27.963+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14584629","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-19T04:05:46.760+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159100","self":"https://jira.atlassian.com/rest/api/2/issue/2159100","key":"JRASERVER-79493","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["JPNS-REVIEWED"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110999","id":"110999","description":"","name":"11.0.0","archived":false,"released":true,"releaseDate":"2025-08-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/116403","id":"116403","name":"11.3.6","archived":false,"released":true,"releaseDate":"2026-06-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43404","id":"43404","name":"Navigation - Search"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f3685222c83a","name":"f3685222c83a","key":"JIRAUSER9847575","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9847575&avatarId=10996244","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9847575&avatarId=10996244","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9847575&avatarId=10996244","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9847575&avatarId=10996244"},"displayName":"Yukinobu Moriya","active":true,"timeZone":"Asia/Tokyo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f3685222c83a","name":"f3685222c83a","key":"JIRAUSER9847575","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9847575&avatarId=10996244","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9847575&avatarId=10996244","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9847575&avatarId=10996244","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9847575&avatarId=10996244"},"displayName":"Yukinobu Moriya","active":true,"timeZone":"Asia/Tokyo"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79493/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79493/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-14T08:32:29.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qpk7:","updated":"2026-08-20T04:43:32.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nWhen Japanese Kanji characters are input into Quick Search input area, they are converted to Japanese Hiragana characters on JQL search.\r\nThe symptom occurs the string consists of only Kanji. It doesn't occur if the string is mixture of Kanji and other characters, such as Hiragana, Katakana, single byte alpha-numeric characters.\r\n\r\nExample:\r\nQuick Search input: 横浜 -> JQL: text ~ \"よこはま\"\r\nQuick Search input: 横浜で -> JQL: text ~ \"横浜で\"\r\nQuick Search input: a横浜 -> JQL: text ~ \"a横浜\"\r\n\r\nThe symptom occurred on Jira/JSM 11.x, but not 10.x and before.\r\n\r\nh3. Steps to Reproduce\r\n1. Setup Jira 11.x, and prepare a client PC/Mac with Japanese IME\r\n2. Input a string \"横浜\" into Quick Search with Japanese IME (i.e. enable IME, then input \"yokohama\" and convert it to Kanji)\r\n3. Check the issued JQL\r\n\r\nh3. Expected Results\r\nJQL: text ~ \"横浜\"\r\n\r\nh3. Actual Results\r\nJQL: text ~ \"よこはま\"\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qpf3:","customfield_14734":"1|i4qplb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pj1o:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qpl3:","customfield_12830":null,"customfield_10401":null,"summary":"Kanji characters are converted to Hiragana on passing the string from Quick Search to JQL on Jira/JSM 11.x","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":10,"total":10,"histories":[{"id":"14574761","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f3685222c83a","name":"f3685222c83a","key":"JIRAUSER9847575","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9847575&avatarId=10996244","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9847575&avatarId=10996244","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9847575&avatarId=10996244","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9847575&avatarId=10996244"},"displayName":"Yukinobu Moriya","active":true,"timeZone":"Asia/Tokyo"},"created":"2026-08-14T08:32:41.904+0000","items":[{"field":"labels","fieldtype":"jira","from":null,"fromString":"","to":null,"toString":"JPNS-REVIEWED"}]},{"id":"14574711","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-14T09:30:02.758+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11"}]},{"id":"14577690","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-16T04:05:58.665+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14578007","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-16T08:11:20.642+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14582468","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=aea6bfd9e5b3","name":"aea6bfd9e5b3","key":"JIRAUSER9895493","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9895493&avatarId=11046984","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9895493&avatarId=11046984","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9895493&avatarId=11046984","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9895493&avatarId=11046984"},"displayName":"Bartosz Radaczyński","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-18T05:50:06.465+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14582885","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-18T09:53:00.716+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER8787128","toString":"Patryk Oleksyk"}]},{"id":"14585090","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-19T05:51:38.234+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14585203","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-19T06:19:54.114+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1148285","toString":"This issue links to \"Plan orchestrator POC › Orchestrator › stable-issue-11.3-JRASERVER-79493 (server-gdn-bamboo)\""}]},{"id":"14586857","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-20T04:43:25.627+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14586858","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-20T04:43:32.667+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159084","self":"https://jira.atlassian.com/rest/api/2/issue/2159084","key":"JRASERVER-79492","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"}],"customfield_20934":null,"issuelinks":[{"id":"555095","self":"https://jira.atlassian.com/rest/api/2/issueLink/555095","outwardIssue":{"id":"2109178","key":"JRASERVER-79183","self":"https://jira.atlassian.com/rest/api/2/issue/2109178","fields":{"summary":"'Recently Created Chart' gadget - multiple UI/UX flaws","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10020","name":"Blocker","inward":"is blocked by","outward":"blocks","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10020"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":10.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=b5007f99d23b","name":"b5007f99d23b","key":"JIRAUSER9960723","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9960723&avatarId=11116469","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9960723&avatarId=11116469","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9960723&avatarId=11116469","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9960723&avatarId=11116469"},"displayName":"Alex Hinojosa","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=b5007f99d23b","name":"b5007f99d23b","key":"JIRAUSER9960723","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9960723&avatarId=11116469","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9960723&avatarId=11116469","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9960723&avatarId=11116469","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9960723&avatarId=11116469"},"displayName":"Alex Hinojosa","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79492/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79492/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-13T17:32:59.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qp87:","updated":"2026-08-26T07:06:16.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAfter upgrading to Jira Data Center 11.3.x, the \"Recently Created Chart\" gadget fails to update its display when a user edits the gadget to select a new filter. While the edit dialog shows the correct selection, the chart continues to render old data or remains empty. Technical analysis shows that the gadget save action correctly updates the {{id}} and {{type}} fields, but fails to populate the {{projectOrFilterId}} field, which the renderer relies on.\r\nh3. Steps to Reproduce\r\n # Upgrade Jira Data Center to version 11.3.7.\r\n\r\n # Add a \"Recently Created Chart\" gadget to a dashboard.\r\n\r\n # Edit the gadget and select a saved filter (e.g., Filter A). Save the gadget.\r\n\r\n # Edit the gadget again and change the selection to a different filter (e.g., Filter B).\r\n\r\n # Observe the gadget display.\r\n\r\nh3. Expected Results\r\n\r\nThe gadget should refresh and display the chart based on the data from Filter B.\r\n\r\n \r\nh3. Actual Results\r\n\r\nThe gadget continues to display data from Filter A (or no data if it was a new gadget). A full page refresh is required to see the change, but the underlying preference mapping remains inconsistent.\r\n\r\nA review of the gadget preferences via {{/rest/dashboards/1.0/<dashboardId>/gadget/<gadgetId>/prefs}} reveals a disconnect:\r\n * The {{id}} field correctly reflects the new filter ID (e.g., {{{}91801{}}}).\r\n\r\n * The {{type}} field correctly reflects {{{}filter{}}}.\r\n\r\n * *The* {{projectOrFilterId}} field remains empty ({{{}\"\"{}}}).\r\n\r\nBecause the Jira 11 gadget renderer specifically looks for the {{projectOrFilterId}} value to fetch chart data, the chart fails to update because this field is never written during the save operation.\r\n\r\n*JSON Evidence (from* {{/prefs}} endpoint):\r\n {{\r\n\r\n{ \"name\": \"projectOrFilterId\", \"value\": \"\", \"type\": \"hidden\"}\r\n\r\n,\r\n\r\n{ \"name\": \"id\", \"value\": \"91801\", \"type\": \"hidden\"}\r\n\r\n,\r\n\r\n{ \"name\": \"type\", \"value\": \"filter\", \"type\": \"hidden\"}\r\n\r\n}}\r\n \r\nh3. Workaround\r\n\r\nStandard UI workarounds (full page refresh, clearing browser cache) have been reported as *ineffective* by the customer but working locally. The gadget remains in a broken state because the {{projectOrFilterId}} preference is never successfully written to the database during the save operation.\r\n\r\n \r\n\r\n*Note:* This is affecting Jira 11.3.7 but I was not able to select it during this ticket creation","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qp33:","customfield_14734":"1|i4qp9b:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pipo:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qp93:","customfield_12830":null,"customfield_10401":null,"summary":"\"Recently Created Chart\" gadget fails to update its display when a user edits the gadget to select a new filter","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":14,"total":14,"histories":[{"id":"14573304","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=b5007f99d23b","name":"b5007f99d23b","key":"JIRAUSER9960723","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9960723&avatarId=11116469","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9960723&avatarId=11116469","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9960723&avatarId=11116469","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9960723&avatarId=11116469"},"displayName":"Alex Hinojosa","active":true,"timeZone":"UTC"},"created":"2026-08-13T17:34:21.608+0000","items":[{"field":"Component","fieldtype":"jira","from":"13040","fromString":"Macros - Gadgets","to":null,"toString":null},{"field":"Component","fieldtype":"jira","from":null,"fromString":null,"to":"43416","toString":"Dashboard & Gadgets"},{"field":"Key","fieldtype":"jira","from":null,"fromString":"CONFSERVER-104405","to":null,"toString":"JRASERVER-79492"},{"field":"QA Demo Status","fieldtype":"custom","from":"14330","fromString":"Not Done","to":null,"toString":""},{"field":"QA Kickoff Status","fieldtype":"custom","from":"14234","fromString":"Not Done","to":null,"toString":""},{"field":"Version","fieldtype":"jira","from":"115400","fromString":"11.0.0","to":null,"toString":null},{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"116505","toString":"11.3.7"},{"field":"Workflow","fieldtype":"jira","from":"4653702","fromString":"CONFSERVER Bug Workflow v4","to":"4653703","toString":"JAC Bug Workflow v3"},{"field":"project","fieldtype":"jira","from":"10470","fromString":"Confluence Data Center","to":"10240","toString":"Jira Data Center"}]},{"id":"14573305","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=b5007f99d23b","name":"b5007f99d23b","key":"JIRAUSER9960723","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9960723&avatarId=11116469","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9960723&avatarId=11116469","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9960723&avatarId=11116469","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9960723&avatarId=11116469"},"displayName":"Alex Hinojosa","active":true,"timeZone":"UTC"},"created":"2026-08-13T17:35:46.607+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-79183","toString":"This issue blocks JRASERVER-79183"}]},{"id":"14573466","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-13T18:30:14.140+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14574448","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9db1b41af084","name":"9db1b41af084","key":"JIRAUSER10097481","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10097481&avatarId=11264038","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10097481&avatarId=11264038","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10097481&avatarId=11264038","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10097481&avatarId=11264038"},"displayName":"Nikit Kohli","active":true,"timeZone":"UTC"},"created":"2026-08-14T07:39:52.694+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nAfter upgrading to Jira Data Center 11.3.x, the \"Recently Created Chart\" gadget fails to update its display when a user edits the gadget to select a new filter. While the edit dialog shows the correct selection, the chart continues to render old data or remains empty. Technical analysis shows that the gadget save action correctly updates the {{id}} and {{type}} fields, but fails to populate the {{projectOrFilterId}} field, which the renderer relies on.\r\nh3. Steps to Reproduce\r\n # Upgrade Jira Data Center to version 11.3.7.\r\n\r\n # Add a \"Recently Created Chart\" gadget to a dashboard.\r\n\r\n # Edit the gadget and select a saved filter (e.g., Filter A). Save the gadget.\r\n\r\n # Edit the gadget again and change the selection to a different filter (e.g., Filter B).\r\n\r\n # Observe the gadget display.\r\n\r\nh3. Expected Results\r\n\r\n\r\nThe gadget should refresh and display the chart based on the data from Filter B.\r\n\r\n \r\nh3. Actual Results\r\n\r\nThe gadget continues to display data from Filter A (or no data if it was a new gadget). A full page refresh is required to see the change, but the underlying preference mapping remains inconsistent.\r\n\r\n\r\nA review of the gadget preferences via {{/rest/dashboards/1.0/<dashboardId>/gadget/<gadgetId>/prefs}} reveals a disconnect:\r\n * The {{id}} field correctly reflects the new filter ID (e.g., {{{}91801{}}}).\r\n\r\n * The {{type}} field correctly reflects {{{}filter{}}}.\r\n\r\n * *The* {{projectOrFilterId}} field remains empty ({{{}\"\"{}}}).\r\n\r\nBecause the Jira 11 gadget renderer specifically looks for the {{projectOrFilterId}} value to fetch chart data, the chart fails to update because this field is never written during the save operation.\r\n\r\n*JSON Evidence (from* {{/prefs}} endpoint):\r\n {{{  \"name\": \"projectOrFilterId\",  \"value\": \"\",  \"type\": \"hidden\"},{  \"name\": \"id\",  \"value\": \"91801\",  \"type\": \"hidden\"},{  \"name\": \"type\",  \"value\": \"filter\",  \"type\": \"hidden\"}}}\r\n \r\ncase reference [https://atlassiansupport.atlassian.net/browse/PSSRV-220389] \r\nh3. Workaround\r\n\r\n\r\nStandard UI workarounds (full page refresh, clearing browser cache) have been reported as *ineffective* by the customer but working locally. The gadget remains in a broken state because the {{projectOrFilterId}} preference is never successfully written to the database during the save operation.\r\n\r\n \r\n\r\n*Note:* This is affecting Jira 11.3.7 but I was not able to select it during this ticket creation","to":null,"toString":"h3. Issue Summary\r\n\r\nAfter upgrading to Jira Data Center 11.3.x, the \"Recently Created Chart\" gadget fails to update its display when a user edits the gadget to select a new filter. While the edit dialog shows the correct selection, the chart continues to render old data or remains empty. Technical analysis shows that the gadget save action correctly updates the {{id}} and {{type}} fields, but fails to populate the {{projectOrFilterId}} field, which the renderer relies on.\r\nh3. Steps to Reproduce\r\n # Upgrade Jira Data Center to version 11.3.7.\r\n\r\n # Add a \"Recently Created Chart\" gadget to a dashboard.\r\n\r\n # Edit the gadget and select a saved filter (e.g., Filter A). Save the gadget.\r\n\r\n # Edit the gadget again and change the selection to a different filter (e.g., Filter B).\r\n\r\n # Observe the gadget display.\r\n\r\nh3. Expected Results\r\n\r\nThe gadget should refresh and display the chart based on the data from Filter B.\r\n\r\n \r\nh3. Actual Results\r\n\r\nThe gadget continues to display data from Filter A (or no data if it was a new gadget). A full page refresh is required to see the change, but the underlying preference mapping remains inconsistent.\r\n\r\nA review of the gadget preferences via {{/rest/dashboards/1.0/<dashboardId>/gadget/<gadgetId>/prefs}} reveals a disconnect:\r\n * The {{id}} field correctly reflects the new filter ID (e.g., {{{}91801{}}}).\r\n\r\n * The {{type}} field correctly reflects {{{}filter{}}}.\r\n\r\n * *The* {{projectOrFilterId}} field remains empty ({{{}\"\"{}}}).\r\n\r\nBecause the Jira 11 gadget renderer specifically looks for the {{projectOrFilterId}} value to fetch chart data, the chart fails to update because this field is never written during the save operation.\r\n\r\n*JSON Evidence (from* {{/prefs}} endpoint):\r\n {{\r\n\r\n{ \"name\": \"projectOrFilterId\", \"value\": \"\", \"type\": \"hidden\"}\r\n\r\n,\r\n\r\n{ \"name\": \"id\", \"value\": \"91801\", \"type\": \"hidden\"}\r\n\r\n,\r\n\r\n{ \"name\": \"type\", \"value\": \"filter\", \"type\": \"hidden\"}\r\n\r\n}}\r\n \r\nh3. Workaround\r\n\r\nStandard UI workarounds (full page refresh, clearing browser cache) have been reported as *ineffective* by the customer but working locally. The gadget remains in a broken state because the {{projectOrFilterId}} preference is never successfully written to the database during the save operation.\r\n\r\n \r\n\r\n*Note:* This is affecting Jira 11.3.7 but I was not able to select it during this ticket creation"}]},{"id":"14575968","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-15T04:05:43.099+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14582466","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=aea6bfd9e5b3","name":"aea6bfd9e5b3","key":"JIRAUSER9895493","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9895493&avatarId=11046984","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9895493&avatarId=11046984","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9895493&avatarId=11046984","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9895493&avatarId=11046984"},"displayName":"Bartosz Radaczyński","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-18T05:48:50.242+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14582822","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-18T09:49:43.976+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]},{"id":"14582823","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-18T09:49:49.490+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14582824","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-18T09:49:51.625+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14582825","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-18T09:49:54.174+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER5239192","toString":"Artur Falborski"}]},{"id":"14586978","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-20T04:05:36.581+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"14593330","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-22T08:19:39.494+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"7"}]},{"id":"14601646","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-26T04:05:35.476+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"2","to":null,"toString":"3"}]},{"id":"14602026","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-26T07:06:16.209+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"7","to":null,"toString":"10"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2159073","self":"https://jira.atlassian.com/rest/api/2/issue/2159073","key":"JRASERVER-79491","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/24490","id":"24490","name":"Issue - Create Issue","description":"UI component used to create or edit JIRA issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f956e0e022e9","name":"f956e0e022e9","key":"JIRAUSER5274599","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5274599&avatarId=6190945","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5274599&avatarId=6190945","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5274599&avatarId=6190945","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5274599&avatarId=6190945"},"displayName":"skavatekar","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f956e0e022e9","name":"f956e0e022e9","key":"JIRAUSER5274599","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5274599&avatarId=6190945","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5274599&avatarId=6190945","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5274599&avatarId=6190945","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5274599&avatarId=6190945"},"displayName":"skavatekar","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79491/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79491/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-13T10:26:15.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qp0n:","updated":"2026-08-19T12:59:03.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen creating an issue,the project select list exceeds the height of the Create Issue pop-up when the create screen has few fields, making it difficult to scroll to and select projects at the bottom of the list.\r\nh3. Steps to Reproduce\r\n # Spin up a Jira instance on version 11.3.10.\r\n # Ensure there are 50 or more projects.\r\n # Configure the create screen to have very few fields (so the project dropdown list extends beyond the visible screen area).\r\n # Open the issue create dialog and attempt to scroll down and select a project near the bottom of the list.\r\n\r\nh3. Expected Results\r\n\r\nThe project select list should be scrollable within the pop-up, allowing all projects to be accessible regardless of how many fields are on the create screen.\r\nh3. Actual Results\r\n\r\nWhen the create screen has few fields, the project select list overflows the screen, making it difficult to scroll to and click projects at the bottom of the list.\r\nh3. Workaround\r\n\r\nAdd more fields to the create screen. This reduces the height of the project list pop-up, making all projects selectable.\r\n","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qovj:","customfield_14734":"1|i4qp1r:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pii4:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qp1j:","customfield_12830":null,"customfield_10401":null,"summary":"Native Project Picker Dropdown Clipped in Create Dialog","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":6,"total":6,"histories":[{"id":"14573223","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-13T10:30:05.123+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14573285","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=96194978d17e","name":"96194978d17e","key":"JIRAUSER5608759","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5608759&avatarId=6595080","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5608759&avatarId=6595080","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5608759&avatarId=6595080","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5608759&avatarId=6595080"},"displayName":"Annapoorni","active":true,"timeZone":"UTC"},"created":"2026-08-13T13:45:47.765+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nWhen creating an issue,the project select list exceeds the height of the Create Issue pop-up when the create screen has few fields, making it difficult to scroll to and select projects at the bottom of the list.\r\nh3. Steps to Reproduce\r\n # Spin up a Jira instance on version 11.3.10.\r\n\r\n # Ensure there are 50 or more projects.\r\n\r\n # Configure the create screen to have very few fields (so the project dropdown list extends beyond the visible screen area).\r\n\r\n # Open the issue create dialog and attempt to scroll down and select a project near the bottom of the list.\r\n\r\nh3. Expected Results\r\n\r\nThe project select list should be scrollable within the pop-up, allowing all projects to be accessible regardless of how many fields are on the create screen.\r\nh3. Actual Results\r\n\r\nWhen the create screen has few fields, the project select list overflows the screen, making it difficult to scroll to and click projects at the bottom of the list.\r\nh3. Workaround\r\nAdd more fields to the create screen. This reduces the height of the project list pop-up, making all projects selectable.","to":null,"toString":"h3. Issue Summary\r\n\r\nWhen creating an issue,the project select list exceeds the height of the Create Issue pop-up when the create screen has few fields, making it difficult to scroll to and select projects at the bottom of the list.\r\nh3. Steps to Reproduce\r\n # Spin up a Jira instance on version 11.3.10.\r\n # Ensure there are 50 or more projects.\r\n # Configure the create screen to have very few fields (so the project dropdown list extends beyond the visible screen area).\r\n # Open the issue create dialog and attempt to scroll down and select a project near the bottom of the list.\r\n\r\nh3. Expected Results\r\n\r\nThe project select list should be scrollable within the pop-up, allowing all projects to be accessible regardless of how many fields are on the create screen.\r\nh3. Actual Results\r\n\r\nWhen the create screen has few fields, the project select list overflows the screen, making it difficult to scroll to and click projects at the bottom of the list.\r\nh3. Workaround\r\nAdd more fields to the create screen. This reduces the height of the project list pop-up, making all projects selectable."}]},{"id":"14575969","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-15T04:05:44.407+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14580603","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2f686c4befb3","name":"2f686c4befb3","key":"JIRAUSER9864892","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9864892&avatarId=11014935","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9864892&avatarId=11014935","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9864892&avatarId=11014935","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9864892&avatarId=11014935"},"displayName":"Anton Miniailo","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-17T10:56:41.009+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14583160","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f956e0e022e9","name":"f956e0e022e9","key":"JIRAUSER5274599","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5274599&avatarId=6190945","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5274599&avatarId=6190945","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5274599&avatarId=6190945","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5274599&avatarId=6190945"},"displayName":"skavatekar","active":true,"timeZone":"UTC"},"created":"2026-08-18T12:10:21.275+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nWhen creating an issue,the project select list exceeds the height of the Create Issue pop-up when the create screen has few fields, making it difficult to scroll to and select projects at the bottom of the list.\r\nh3. Steps to Reproduce\r\n # Spin up a Jira instance on version 11.3.10.\r\n # Ensure there are 50 or more projects.\r\n # Configure the create screen to have very few fields (so the project dropdown list extends beyond the visible screen area).\r\n # Open the issue create dialog and attempt to scroll down and select a project near the bottom of the list.\r\n\r\nh3. Expected Results\r\n\r\nThe project select list should be scrollable within the pop-up, allowing all projects to be accessible regardless of how many fields are on the create screen.\r\nh3. Actual Results\r\n\r\nWhen the create screen has few fields, the project select list overflows the screen, making it difficult to scroll to and click projects at the bottom of the list.\r\nh3. Workaround\r\nAdd more fields to the create screen. This reduces the height of the project list pop-up, making all projects selectable.","to":null,"toString":"h3. Issue Summary\r\n\r\nWhen creating an issue,the project select list exceeds the height of the Create Issue pop-up when the create screen has few fields, making it difficult to scroll to and select projects at the bottom of the list.\r\nh3. Steps to Reproduce\r\n # Spin up a Jira instance on version 11.3.10.\r\n # Ensure there are 50 or more projects.\r\n # Configure the create screen to have very few fields (so the project dropdown list extends beyond the visible screen area).\r\n # Open the issue create dialog and attempt to scroll down and select a project near the bottom of the list.\r\n\r\nh3. Expected Results\r\n\r\nThe project select list should be scrollable within the pop-up, allowing all projects to be accessible regardless of how many fields are on the create screen.\r\nh3. Actual Results\r\n\r\nWhen the create screen has few fields, the project select list overflows the screen, making it difficult to scroll to and click projects at the bottom of the list.\r\nh3. Workaround\r\n\r\nAdd more fields to the create screen. This reduces the height of the project list pop-up, making all projects selectable.\r\n\r\n \r\n\r\nYou can also use the following Announcement banner script\r\n{code:java}\r\n<style>\r\n.aui-dialog2-content {\r\n    overflow: visible !important;\r\n}\r\n</style>{code}"}]},{"id":"14585743","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=96194978d17e","name":"96194978d17e","key":"JIRAUSER5608759","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5608759&avatarId=6595080","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5608759&avatarId=6595080","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5608759&avatarId=6595080","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5608759&avatarId=6595080"},"displayName":"Annapoorni","active":true,"timeZone":"UTC"},"created":"2026-08-19T12:59:03.245+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nWhen creating an issue,the project select list exceeds the height of the Create Issue pop-up when the create screen has few fields, making it difficult to scroll to and select projects at the bottom of the list.\r\nh3. Steps to Reproduce\r\n # Spin up a Jira instance on version 11.3.10.\r\n # Ensure there are 50 or more projects.\r\n # Configure the create screen to have very few fields (so the project dropdown list extends beyond the visible screen area).\r\n # Open the issue create dialog and attempt to scroll down and select a project near the bottom of the list.\r\n\r\nh3. Expected Results\r\n\r\nThe project select list should be scrollable within the pop-up, allowing all projects to be accessible regardless of how many fields are on the create screen.\r\nh3. Actual Results\r\n\r\nWhen the create screen has few fields, the project select list overflows the screen, making it difficult to scroll to and click projects at the bottom of the list.\r\nh3. Workaround\r\n\r\nAdd more fields to the create screen. This reduces the height of the project list pop-up, making all projects selectable.\r\n\r\n \r\n\r\nYou can also use the following Announcement banner script\r\n{code:java}\r\n<style>\r\n.aui-dialog2-content {\r\n    overflow: visible !important;\r\n}\r\n</style>{code}","to":null,"toString":"h3. Issue Summary\r\n\r\nWhen creating an issue,the project select list exceeds the height of the Create Issue pop-up when the create screen has few fields, making it difficult to scroll to and select projects at the bottom of the list.\r\nh3. Steps to Reproduce\r\n # Spin up a Jira instance on version 11.3.10.\r\n # Ensure there are 50 or more projects.\r\n # Configure the create screen to have very few fields (so the project dropdown list extends beyond the visible screen area).\r\n # Open the issue create dialog and attempt to scroll down and select a project near the bottom of the list.\r\n\r\nh3. Expected Results\r\n\r\nThe project select list should be scrollable within the pop-up, allowing all projects to be accessible regardless of how many fields are on the create screen.\r\nh3. Actual Results\r\n\r\nWhen the create screen has few fields, the project select list overflows the screen, making it difficult to scroll to and click projects at the bottom of the list.\r\nh3. Workaround\r\n\r\nAdd more fields to the create screen. This reduces the height of the project list pop-up, making all projects selectable.\r\n"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158776","self":"https://jira.atlassian.com/rest/api/2/issue/2158776","key":"JRASERVER-79490","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13031","value":"S","id":"13031","disabled":false},"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/36920","id":"36920","name":"Troubleshooting and Support Tools (ATST)","description":"Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"},{"self":"https://jira.atlassian.com/rest/api/2/component/10870","id":"10870","name":"UPM (Universal Plugin Manager)","description":"We need this for historical purposes. Issues should be raised in the add-on's issue tracker. Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":7.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=489dcb58d5d9","name":"489dcb58d5d9","key":"JIRAUSER5275966","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5275966&avatarId=6192570","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5275966&avatarId=6192570","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5275966&avatarId=6192570","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5275966&avatarId=6192570"},"displayName":"Edson Araujo","active":true,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=489dcb58d5d9","name":"489dcb58d5d9","key":"JIRAUSER5275966","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5275966&avatarId=6192570","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5275966&avatarId=6192570","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5275966&avatarId=6192570","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5275966&avatarId=6192570"},"displayName":"Edson Araujo","active":true,"timeZone":"America/Sao_Paulo"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79490/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/19331","value":"Warranty","id":"19331","disabled":false},"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79490/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-11T19:43:32.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qnvz:","updated":"2026-08-29T07:25:00.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nReviewing the PostgreSQL logs, there is an \"relation ao_274afe_upm_notif does not exist\" error related to UPM.\r\nh3. Steps to Reproduce\r\n # Install Jira 11.3.8 (bundled with UPM 8.0.21) or Jira 11.3.10 (bundled with UPM 8.0.23), connecting it to a PostgreSQL database\r\n # Once Jira is installed and up and running, review the PostgreSQL log (not the Jira log) and notice the error.\r\n\r\n(i) It might be that the error does not appear in the logs right away, so wait a few hours before checking.\r\nh3. Expected Results\r\n\r\nNo error in the PostgreSQL logs related to UPM. \r\nh3. Actual Results\r\n\r\nThe exception below is thrown in the PostgreSQL log file (not in the Jira logs):\r\n{noformat}\r\n2026-08-11 15:59:10.069 -03 [61878] ERROR:  relation \"ao_274afe_upm_notif\" does not exist at character 15\r\n2026-08-11 15:59:10.069 -03 [61878] STATEMENT:  SELECT 1 FROM AO_274AFE_UPM_NOTIF WHERE 1=0 {noformat}\r\nLooking at the statement above, seems the code is missing to add the table name in between double-quotes, which is needed for AO tables in the PostgreSQL database.\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.\r\n\r\nApparently, this error also does not affect Jira or UPM functionalities.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qnqv:","customfield_14734":"1|i4qnx3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4phdg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qnwv:","customfield_12830":null,"customfield_10401":null,"summary":"\"relation ao_274afe_upm_notif does not exist\" error in Postgres logs","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":8,"total":8,"histories":[{"id":"14568707","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=489dcb58d5d9","name":"489dcb58d5d9","key":"JIRAUSER5275966","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5275966&avatarId=6192570","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5275966&avatarId=6192570","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5275966&avatarId=6192570","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5275966&avatarId=6192570"},"displayName":"Edson Araujo","active":true,"timeZone":"America/Sao_Paulo"},"created":"2026-08-11T19:45:21.361+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1146526","toString":"This issue links to \"UPM-6162 (Ecosystem JIRA)\""}]},{"id":"14568860","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=489dcb58d5d9","name":"489dcb58d5d9","key":"JIRAUSER5275966","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5275966&avatarId=6192570","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5275966&avatarId=6192570","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5275966&avatarId=6192570","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5275966&avatarId=6192570"},"displayName":"Edson Araujo","active":true,"timeZone":"America/Sao_Paulo"},"created":"2026-08-11T20:19:32.528+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nReviewing the PostgreSQL logs, there is an \"relation ao_274afe_upm_notif does not exist\" error related to UPM.\r\nh3. Steps to Reproduce\r\n # Install Jira 11.3.8 (bundled with UPM 8.0.21) or Jira 11.3.10 (bundled with UPM 8.0.23), connecting it to a PostgreSQL database\r\n # Once Jira is installed and up and running, review the logs and notice the error.\r\n\r\n(i) It might be that the error does not appear in the logs right away, so wait a few hours before checking.\r\nh3. Expected Results\r\n\r\nNo error in the PostgreSQL logs related to UPM. \r\nh3. Actual Results\r\n\r\nThe exception below is thrown in the PostgreSQL log file (not in the Jira logs):\r\n{noformat}\r\n2026-08-11 15:59:10.069 -03 [61878] ERROR:  relation \"ao_274afe_upm_notif\" does not exist at character 15\r\n2026-08-11 15:59:10.069 -03 [61878] STATEMENT:  SELECT 1 FROM AO_274AFE_UPM_NOTIF WHERE 1=0 {noformat}\r\nLooking at the statement above, seems the code is missing to add the table name in between double-quotes, which is needed for AO tables in the PostgreSQL database.\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.\r\n\r\nApparently, this error also does not affect Jira or UPM functionalities.","to":null,"toString":"h3. Issue Summary\r\n\r\nReviewing the PostgreSQL logs, there is an \"relation ao_274afe_upm_notif does not exist\" error related to UPM.\r\nh3. Steps to Reproduce\r\n # Install Jira 11.3.8 (bundled with UPM 8.0.21) or Jira 11.3.10 (bundled with UPM 8.0.23), connecting it to a PostgreSQL database\r\n # Once Jira is installed and up and running, review the PostgreSQL log (not the Jira log) and notice the error.\r\n\r\n(i) It might be that the error does not appear in the logs right away, so wait a few hours before checking.\r\nh3. Expected Results\r\n\r\nNo error in the PostgreSQL logs related to UPM. \r\nh3. Actual Results\r\n\r\nThe exception below is thrown in the PostgreSQL log file (not in the Jira logs):\r\n{noformat}\r\n2026-08-11 15:59:10.069 -03 [61878] ERROR:  relation \"ao_274afe_upm_notif\" does not exist at character 15\r\n2026-08-11 15:59:10.069 -03 [61878] STATEMENT:  SELECT 1 FROM AO_274AFE_UPM_NOTIF WHERE 1=0 {noformat}\r\nLooking at the statement above, seems the code is missing to add the table name in between double-quotes, which is needed for AO tables in the PostgreSQL database.\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.\r\n\r\nApparently, this error also does not affect Jira or UPM functionalities."}]},{"id":"14568862","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-11T20:30:02.981+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14571044","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=35f4b6bbc4a5","name":"35f4b6bbc4a5","key":"JIRAUSER10003904","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10003904&avatarId=11164811","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10003904&avatarId=11164811","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10003904&avatarId=11164811","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10003904&avatarId=11164811"},"displayName":"Vadzim Kavalenka","active":true,"timeZone":"UTC"},"created":"2026-08-12T08:50:37.571+0000","items":[{"field":"Component","fieldtype":"jira","from":null,"fromString":null,"to":"36920","toString":"Troubleshooting and Support Tools (ATST)"},{"field":"Development Effort","fieldtype":"custom","from":null,"fromString":null,"to":"13031","toString":"S"},{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14572586","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-13T04:05:27.165+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14603495","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-27T04:06:18.381+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"14603850","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-27T07:56:06.816+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14606825","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-29T07:25:00.958+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"7"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158676","self":"https://jira.atlassian.com/rest/api/2/issue/2158676","key":"JRASERVER-79489","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117901","id":"117901","name":"11.3.12","archived":false,"released":false,"releaseDate":"2026-10-05"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115517","id":"115517","name":"11.3.5","archived":false,"released":true,"releaseDate":"2026-05-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43420","id":"43420","name":"Project Administration - Components"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":6.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=19936352075c","name":"19936352075c","key":"JIRAUSER6369353","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6369353&avatarId=7422039","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6369353&avatarId=7422039","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6369353&avatarId=7422039","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6369353&avatarId=7422039"},"displayName":"Deepak R","active":true,"timeZone":"Asia/Kolkata"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=19936352075c","name":"19936352075c","key":"JIRAUSER6369353","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6369353&avatarId=7422039","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6369353&avatarId=7422039","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6369353&avatarId=7422039","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6369353&avatarId=7422039"},"displayName":"Deepak R","active":true,"timeZone":"Asia/Kolkata"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79489/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79489/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-10T13:08:18.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qmzz:","updated":"2026-08-19T14:49:13.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen attempting to update or set a *Component Lead* in Jira using the *Microsoft Edge* browser, the selection is not persisted on the first attempt. The user must select the same account a second time for the configuration to be successfully saved.\r\n\r\nThis behavior is not observed in Google Chrome, where the selection saves correctly on the first attempt.\r\nh3. Steps to Reproduce\r\n # Set up Jira with Large user base(example 5000 users)\r\n # Open Jira in Microsoft Edge.\r\n\r\n # Navigate to *Project Settings* > {*}Components{*}.\r\n\r\n # Attempt to edit a component or create a new one.\r\n\r\n # Search for and select a user in the *Component Lead* field.\r\n\r\n # Click *Save* or {*}Update{*}.\r\n\r\n # Observe that the Component Lead field remains empty or reverts to the previous value.\r\n\r\n # Repeat the selection of the same user and click *Save* again.\r\n\r\nh3. Expected Results\r\n\r\nThe Component Lead should be saved successfully after the first selection.\r\nh3. Actual Results\r\n\r\nThe first update request is sent without the {{ComponentLead}} value in the payload. The second attempt correctly includes the value, allowing the save to complete.\r\nh3. Workaround\r\n * Select the desired user twice in the Component Lead field before saving.\r\n\r\n * Use Google Chrome to manage components.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qmuv:","customfield_14734":"1|i4qn13:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pghg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qn0v:","customfield_12830":null,"customfield_10401":null,"summary":"Component Lead cannot be saved in Microsoft Edge unless the user is selected twice","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":11,"total":11,"histories":[{"id":"14566601","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-10T13:30:04.136+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14566616","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-10T15:01:55.547+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14570273","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-12T04:06:08.815+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14571204","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-12T12:33:42.494+0000","items":[{"field":"resolution","fieldtype":"jira","from":null,"fromString":null,"to":"5","toString":"Cannot Reproduce"},{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"6","toString":"Closed"}]},{"id":"14573003","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-13T08:35:40.727+0000","items":[{"field":"resolution","fieldtype":"jira","from":"5","fromString":"Cannot Reproduce","to":null,"toString":null},{"field":"status","fieldtype":"jira","from":"6","fromString":"Closed","to":"10030","toString":"Needs Triage"}]},{"id":"14573004","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-13T08:35:46.400+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"3","toString":"In Progress"}]},{"id":"14573005","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-13T08:35:48.056+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"nwroblewska","toString":"Natalia Wroblewska"}]},{"id":"14574105","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-14T04:06:03.895+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"14578008","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-16T08:11:21.229+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"6"}]},{"id":"14585839","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-19T14:49:01.876+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14585840","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-19T14:49:13.064+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117901","toString":"11.3.12"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158672","self":"https://jira.atlassian.com/rest/api/2/issue/2158672","key":"JRASERVER-79488","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/27191","id":"27191","name":"System Administration - Audit Logs","description":"Keeps tracks of administrative changes done in a JIRA instance. Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nravi%40atlassian.com","name":"nravi@atlassian.com","key":"JIRAUSER4575035","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4575035&avatarId=6045519","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4575035&avatarId=6045519","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4575035&avatarId=6045519","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4575035&avatarId=6045519"},"displayName":"Naveen Ravi","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nravi%40atlassian.com","name":"nravi@atlassian.com","key":"JIRAUSER4575035","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4575035&avatarId=6045519","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4575035&avatarId=6045519","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4575035&avatarId=6045519","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4575035&avatarId=6045519"},"displayName":"Naveen Ravi","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79488/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79488/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-08-10T10:37:30.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qmw7:","updated":"2026-08-12T04:06:19.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Definition\r\n\r\nCurrently, in Jira Data Center, when an action (such as an issue update, assignee change, or configuration modification) is performed using a Personal Access Token (PAT), the Audit Log attributes the action to the user who owns the token. However, there is no explicit indicator in the Audit Log UI or the standard event metadata to distinguish whether the action was performed via a standard UI login or programmatically via a PAT.\r\nh3. Suggested Solution\r\n * Add a \"Method\" or \"Authentication Type\" field to Audit Log events to indicate if the action was performed via \"Web UI\", \"Personal Access Token\", or \"Basic Auth\".\r\n\r\n * If a PAT was used, include the Token Name or a masked Token ID in the event details to help identify which specific automation/integration performed the action.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qmr3:","customfield_10651":null,"customfield_14734":"1|i4qmxb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4pgdo:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4qmx3:","customfield_10653":null,"customfield_10401":null,"summary":"As a Jira administrator I would like the audit log to differentiate between UI-based and PAT-based actions","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":1,"total":1,"histories":[{"id":"14570277","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-12T04:06:19.026+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158618","self":"https://jira.atlassian.com/rest/api/2/issue/2158618","key":"JRASERVER-79487","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/112592","id":"112592","description":"","name":"10.3.8","archived":false,"released":true,"releaseDate":"2025-07-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/113803","id":"113803","name":"11.3.0","archived":false,"released":true,"releaseDate":"2025-12-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/81123","id":"81123","name":"Instance Optimizer for Jira"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":21.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79487/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79487/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-07T12:54:09.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qm07:","updated":"2026-08-13T18:30:14.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIn some Jira environments, the [Instance Optimizer Index Auto-Healing Feature|https://confluence.atlassian.com/enterprise/fix-indexing-issues-with-index-auto-healing-1540234564.html] can run for an excessive duration without actually completing any indexing tasks.\r\n\r\nMost of the time is spent analyzing the index, while attempts to repair it are repeatedly unsuccessful. The built-in fail-safe is not triggered, causing the process to churn for hours through 100 iterations.\r\n\r\nh3. Steps to Reproduce\r\n\r\n# Jira DC instance with index auto-healing enabled and a large issue count (>1.0 million issues).\r\n# Introduce an orphaned issue in {{jiraissue}} (only set {{id}} and {{{}updated{}}}).\r\n# Set {{com.atlassian.jira.indexhealer}} to {{{}DEBUG{}}}.\r\n# Run the scheduled job, or repeatedly trigger manually via {{POST /rest/indexhealer/1/heal}}\r\n\r\nh3. Expected Results\r\n\r\nAfter 3 iterations of the Instance Optimizer's indexing auto-healing feature with no reduction in the unhealthy count, the fail-safe trips, and the job exits early.\r\n\r\nh3. Actual Results\r\n\r\nEvery iteration logs {{Successfully healed: N. Failed to heal: 0. Remaining 1 to heal.}}\r\n\r\nThe job runs all 100 batches and ends with {{Total items failed: 0}}  alongside {{{}Total items unhealed: 1{}}}.\r\n\r\nh3. Workaround\r\n\r\nSchedule the [Integrity Checker|https://confluence.atlassian.com/enterprise/configure-database-integrity-checks-1540234566.html] to run checks on a shorter schedule to prevent the index healer from becoming caught in a loop.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qlv3:","customfield_14734":"1|i4qm1b:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pfho:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qm13:","customfield_12830":null,"customfield_10401":null,"summary":"Instance Optimizer Indexing Auto-Healing can Run for an Excessive Duration on Large Environments without Fixing the Index","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":12,"total":12,"histories":[{"id":"14560708","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"created":"2026-08-07T12:59:47.143+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nIn some Jira environments, the Instance Optimizer Index Auto-Healing Feature can run for an excessive duration without actually completing any indexing tasks.\r\n\r\nThe time is all spent analyzing the index and, after three iterations, never exists from the loop which ultimately prevents the index from being fixed. \r\nh3. Steps to Reproduce\r\n # Jira DC instance with index auto-healing enabled and a large issue count ( >1.0 million issues)\r\n\r\n # Introduce an orphaned issue in {{jiraissue}} (only set {{id}} and {{{}updated{}}}).\r\n\r\n # Set {{com.atlassian.jira.indexhealer}} to {{{}DEBUG{}}}.\r\n\r\n # Run the scheduled job, or repeatedly trigger manually via {{POST /rest/indexhealer/1/heal}}\r\n\r\nh3. Expected Results\r\n\r\nAfter 3 iterations from the Instance Optimizer's Indexing Healing Feature with no reduction in the unhealthy count, the fail-safe trips, and the job exits early.\r\nh3. Actual Results\r\n\r\nevery iteration logs {{Successfully healed: N. Failed to heal: 0. Remaining 1 to heal.}}\r\n\r\nThe job runs all 100 batches and ends with {{Total items failed: 0}}  alongside {{{}Total items unhealed: 1{}}}.\r\nh3. Workaround\r\n\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","to":null,"toString":"h3. Issue Summary\r\n\r\nIn some Jira environments, the Instance Optimizer Index Auto-Healing Feature can run for an excessive duration without actually completing any indexing tasks.\r\n\r\nThe time is all spent analyzing the index and, after three iterations, never exists from the loop which ultimately prevents the index from being fixed. \r\nh3. Steps to Reproduce\r\n # Jira DC instance with index auto-healing enabled and a large issue count ( >1.0 million issues)\r\n\r\n # Introduce an orphaned issue in {{jiraissue}} (only set {{id}} and {{{}updated{}}}).\r\n\r\n # Set {{com.atlassian.jira.indexhealer}} to {{{}DEBUG{}}}.\r\n\r\n # Run the scheduled job, or repeatedly trigger manually via {{POST /rest/indexhealer/1/heal}}\r\n\r\nh3. Expected Results\r\n\r\nAfter 3 iterations from the Instance Optimizer's Indexing Healing Feature with no reduction in the unhealthy count, the fail-safe trips, and the job exits early.\r\nh3. Actual Results\r\n\r\nevery iteration logs {{Successfully healed: N. Failed to heal: 0. Remaining 1 to heal.}}\r\n\r\nThe job runs all 100 batches and ends with {{Total items failed: 0}}  alongside {{{}Total items unhealed: 1{}}}.\r\nh3. Workaround\r\n\r\nSchedule the [Integrity Checker|https://confluence.atlassian.com/enterprise/configure-database-integrity-checks-1540234566.html] to run checks on a shorter schedule to prevent the Index Auto-Healing Feature from becoming caught in a loop."}]},{"id":"14560709","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"created":"2026-08-07T13:00:15.635+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nIn some Jira environments, the Instance Optimizer Index Auto-Healing Feature can run for an excessive duration without actually completing any indexing tasks.\r\n\r\nThe time is all spent analyzing the index and, after three iterations, never exists from the loop which ultimately prevents the index from being fixed. \r\nh3. Steps to Reproduce\r\n # Jira DC instance with index auto-healing enabled and a large issue count ( >1.0 million issues)\r\n\r\n # Introduce an orphaned issue in {{jiraissue}} (only set {{id}} and {{{}updated{}}}).\r\n\r\n # Set {{com.atlassian.jira.indexhealer}} to {{{}DEBUG{}}}.\r\n\r\n # Run the scheduled job, or repeatedly trigger manually via {{POST /rest/indexhealer/1/heal}}\r\n\r\nh3. Expected Results\r\n\r\nAfter 3 iterations from the Instance Optimizer's Indexing Healing Feature with no reduction in the unhealthy count, the fail-safe trips, and the job exits early.\r\nh3. Actual Results\r\n\r\nevery iteration logs {{Successfully healed: N. Failed to heal: 0. Remaining 1 to heal.}}\r\n\r\nThe job runs all 100 batches and ends with {{Total items failed: 0}}  alongside {{{}Total items unhealed: 1{}}}.\r\nh3. Workaround\r\n\r\nSchedule the [Integrity Checker|https://confluence.atlassian.com/enterprise/configure-database-integrity-checks-1540234566.html] to run checks on a shorter schedule to prevent the Index Auto-Healing Feature from becoming caught in a loop.","to":null,"toString":"h3. Issue Summary\r\n\r\nIn some Jira environments, the [Instance Optimizer Index Auto-Healing Feature|https://confluence.atlassian.com/enterprise/fix-indexing-issues-with-index-auto-healing-1540234564.html] can run for an excessive duration without actually completing any indexing tasks.\r\n\r\nThe time is all spent analyzing the index and, after three iterations, never exists from the loop which ultimately prevents the index from being fixed. \r\nh3. Steps to Reproduce\r\n # Jira DC instance with index auto-healing enabled and a large issue count ( >1.0 million issues)\r\n\r\n # Introduce an orphaned issue in {{jiraissue}} (only set {{id}} and {{{}updated{}}}).\r\n\r\n # Set {{com.atlassian.jira.indexhealer}} to {{{}DEBUG{}}}.\r\n\r\n # Run the scheduled job, or repeatedly trigger manually via {{POST /rest/indexhealer/1/heal}}\r\n\r\nh3. Expected Results\r\n\r\nAfter 3 iterations from the Instance Optimizer's Indexing Healing Feature with no reduction in the unhealthy count, the fail-safe trips, and the job exits early.\r\nh3. Actual Results\r\n\r\nevery iteration logs {{Successfully healed: N. Failed to heal: 0. Remaining 1 to heal.}}\r\n\r\nThe job runs all 100 batches and ends with {{Total items failed: 0}}  alongside {{{}Total items unhealed: 1{}}}.\r\nh3. Workaround\r\n\r\nSchedule the [Integrity Checker|https://confluence.atlassian.com/enterprise/configure-database-integrity-checks-1540234566.html] to run checks on a shorter schedule to prevent the Index Auto-Healing Feature from becoming caught in a loop."}]},{"id":"14560871","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-07T13:30:03.175+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14563504","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-09T04:06:33.540+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"2"}]},{"id":"14563728","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-09T08:15:03.641+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"2"}]},{"id":"14564784","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ccb6682f8bff","name":"ccb6682f8bff","key":"JIRAUSER9992888","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9992888&avatarId=11152912","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9992888&avatarId=11152912","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9992888&avatarId=11152912","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9992888&avatarId=11152912"},"displayName":"Yang Qian","active":true,"timeZone":"Australia/Melbourne"},"created":"2026-08-10T00:32:28.491+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14567786","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-11T07:37:53.723+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"2","to":null,"toString":"19"}]},{"id":"14570622","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-12T07:05:57.634+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"19","to":null,"toString":"21"}]},{"id":"14573307","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1353e2e9fd2f","name":"1353e2e9fd2f","key":"JIRAUSER7409096","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7409096&avatarId=8496351","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7409096&avatarId=8496351","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7409096&avatarId=8496351","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7409096&avatarId=8496351"},"displayName":"Benjamin S","active":true,"timeZone":"America/Los_Angeles"},"created":"2026-08-13T17:41:25.425+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nIn some Jira environments, the [Instance Optimizer Index Auto-Healing Feature|https://confluence.atlassian.com/enterprise/fix-indexing-issues-with-index-auto-healing-1540234564.html] can run for an excessive duration without actually completing any indexing tasks.\r\n\r\nThe time is all spent analyzing the index and, after three iterations, never exists from the loop which ultimately prevents the index from being fixed. \r\nh3. Steps to Reproduce\r\n # Jira DC instance with index auto-healing enabled and a large issue count ( >1.0 million issues)\r\n\r\n # Introduce an orphaned issue in {{jiraissue}} (only set {{id}} and {{{}updated{}}}).\r\n\r\n # Set {{com.atlassian.jira.indexhealer}} to {{{}DEBUG{}}}.\r\n\r\n # Run the scheduled job, or repeatedly trigger manually via {{POST /rest/indexhealer/1/heal}}\r\n\r\nh3. Expected Results\r\n\r\nAfter 3 iterations from the Instance Optimizer's Indexing Healing Feature with no reduction in the unhealthy count, the fail-safe trips, and the job exits early.\r\nh3. Actual Results\r\n\r\nevery iteration logs {{Successfully healed: N. Failed to heal: 0. Remaining 1 to heal.}}\r\n\r\nThe job runs all 100 batches and ends with {{Total items failed: 0}}  alongside {{{}Total items unhealed: 1{}}}.\r\nh3. Workaround\r\n\r\nSchedule the [Integrity Checker|https://confluence.atlassian.com/enterprise/configure-database-integrity-checks-1540234566.html] to run checks on a shorter schedule to prevent the Index Auto-Healing Feature from becoming caught in a loop.","to":null,"toString":"h3. Issue Summary\r\n\r\nIn some Jira environments, the [Instance Optimizer Index Auto-Healing Feature|https://confluence.atlassian.com/enterprise/fix-indexing-issues-with-index-auto-healing-1540234564.html] can run for an excessive duration without actually completing any indexing tasks.\r\n\r\nMost of the time is spent analyzing the index, while attempts to repair it are repeatedly unsuccessful. The built-in fail-safe is not triggered, causing the process to churn for hours through 100 iterations.\r\n\r\nh3. Steps to Reproduce\r\n\r\n# Jira DC instance with index auto-healing enabled and a large issue count (>1.0 million issues).\r\n# Introduce an orphaned issue in {{jiraissue}} (only set {{id}} and {{{}updated{}}}).\r\n# Set {{com.atlassian.jira.indexhealer}} to {{{}DEBUG{}}}.\r\n# Run the scheduled job, or repeatedly trigger manually via {{POST /rest/indexhealer/1/heal}}\r\n\r\nh3. Expected Results\r\n\r\nAfter 3 iterations of the Instance Optimizer's indexing auto-healing feature with no reduction in the unhealthy count, the fail-safe trips, and the job exits early.\r\n\r\nh3. Actual Results\r\n\r\nEvery iteration logs {{Successfully healed: N. Failed to heal: 0. Remaining 1 to heal.}}\r\n\r\nThe job runs all 100 batches and ends with {{Total items failed: 0}}  alongside {{{}Total items unhealed: 1{}}}.\r\n\r\nh3. Workaround\r\n\r\nSchedule the [Integrity Checker|https://confluence.atlassian.com/enterprise/configure-database-integrity-checks-1540234566.html] to run checks on a shorter schedule to prevent the index healer from becoming caught in a loop."}]},{"id":"14573308","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1353e2e9fd2f","name":"1353e2e9fd2f","key":"JIRAUSER7409096","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7409096&avatarId=8496351","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7409096&avatarId=8496351","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7409096&avatarId=8496351","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7409096&avatarId=8496351"},"displayName":"Benjamin S","active":true,"timeZone":"America/Los_Angeles"},"created":"2026-08-13T17:41:35.996+0000","items":[{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"113803","toString":"11.3.0"}]},{"id":"14573309","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=1353e2e9fd2f","name":"1353e2e9fd2f","key":"JIRAUSER7409096","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7409096&avatarId=8496351","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7409096&avatarId=8496351","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7409096&avatarId=8496351","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7409096&avatarId=8496351"},"displayName":"Benjamin S","active":true,"timeZone":"America/Los_Angeles"},"created":"2026-08-13T17:42:14.015+0000","items":[{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"112592","toString":"10.3.8"}]},{"id":"14573311","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-13T18:30:14.151+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":"11.03","to":null,"toString":"10.03"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158611","self":"https://jira.atlassian.com/rest/api/2/issue/2158611","key":"JRASERVER-79486","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["JPNS-REVIEWED"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115514","id":"115514","name":"11.3.4","archived":false,"released":true,"releaseDate":"2026-04-08"}],"customfield_20934":null,"issuelinks":[{"id":"555119","self":"https://jira.atlassian.com/rest/api/2/issueLink/555119","outwardIssue":{"id":"2109182","key":"JRASERVER-79187","self":"https://jira.atlassian.com/rest/api/2/issue/2109182","fields":{"summary":"Gadget constantly displays field errors like \"The value must be an integer greater than 0 and less than or equal to 5\"","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10050","name":"Cause","inward":"causes","outward":"is caused by","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10050"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79486/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79486/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-07T07:10:34.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qlvb:","updated":"2026-08-24T07:56:56.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\"No Filter/Project selected\" error when editing Recently Created Chart gadget after upgrade to 11.3.x from jira 9.12.x.\r\nViweing Recently Created Chart gadget in dashboard is no problme, but the setting of the gadget cannot be changed from UI.\r\n\r\n\r\nh3. Steps to Reproduce\r\n # In jira 9.12.x, having Recently Created Chart gadget in dashboard\r\n # Upgrade to 11.3.x\r\n # Open the dashboard and edit the gadget\r\n\r\nh3. Expected Results\r\nNo error. \r\nThe setting of gadget can be changed.\r\n\r\nh3. Actual Results\r\nShowing \"No Filter/Project selected\".\r\nThe setting of gadget cannot be changed.\r\n\r\n\r\nh3. Workaround\r\n Create a new gadget manually with same setting, then delete the original  gadget","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qlq7:","customfield_14734":"1|i4qlwf:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pfcs:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qlw7:","customfield_12830":null,"customfield_10401":null,"summary":"\"No Filter/Project selected\" error happens when editing Recently Created Chart gadget after upgrade","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":13,"total":13,"histories":[{"id":"14560464","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"created":"2026-08-07T07:15:20.969+0000","items":[{"field":"summary","fieldtype":"jira","from":null,"fromString":"\"No Filter/Project selected\" error when editing Recently Created Chart gadget after upgrade","to":null,"toString":"\"No Filter/Project selected\" error happens when editing Recently Created Chart gadget after upgrade"}]},{"id":"14560382","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-07T07:30:05.034+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14563453","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-09T04:06:36.999+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14565650","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=aea6bfd9e5b3","name":"aea6bfd9e5b3","key":"JIRAUSER9895493","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9895493&avatarId=11046984","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9895493&avatarId=11046984","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9895493&avatarId=11046984","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9895493&avatarId=11046984"},"displayName":"Bartosz Radaczyński","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-10T07:42:44.720+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14566389","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=aea6bfd9e5b3","name":"aea6bfd9e5b3","key":"JIRAUSER9895493","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9895493&avatarId=11046984","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9895493&avatarId=11046984","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9895493&avatarId=11046984","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9895493&avatarId=11046984"},"displayName":"Bartosz Radaczyński","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-10T08:35:21.109+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1146246","toString":"This issue links to \"Page (Confluence)\""}]},{"id":"14581100","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"created":"2026-08-18T00:14:02.836+0000","items":[{"field":"priority","fieldtype":"jira","from":"4","fromString":"Low","to":"1","toString":"Highest"}]},{"id":"14581116","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=rli%40atlassian.com","name":"rli@atlassian.com","key":"JIRAUSER4544092","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4544092&avatarId=7749788","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4544092&avatarId=7749788","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4544092&avatarId=7749788","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4544092&avatarId=7749788"},"displayName":"Rick Li","active":true,"timeZone":"UTC"},"created":"2026-08-18T01:18:22.701+0000","items":[{"field":"priority","fieldtype":"jira","from":"1","fromString":"Highest","to":"3","toString":"Medium"}]},{"id":"14582332","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-18T06:44:06.283+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER8787128","toString":"Patryk Oleksyk"}]},{"id":"14582333","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-18T06:44:12.022+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14582334","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-18T06:44:15.297+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14582335","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-18T06:44:20.833+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]},{"id":"14582336","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-18T06:44:52.406+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-79187","toString":"This issue is caused by JRASERVER-79187"}]},{"id":"14597683","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3b28a42856","name":"9f3b28a42856","key":"JIRAUSER9915296","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9915296&avatarId=11067905","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9915296&avatarId=11067905","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9915296&avatarId=11067905","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9915296&avatarId=11067905"},"displayName":"Kyungmin Kim","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-24T07:56:56.055+0000","items":[{"field":"labels","fieldtype":"jira","from":null,"fromString":"","to":null,"toString":"JPNS-REVIEWED"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158353","self":"https://jira.atlassian.com/rest/api/2/issue/2158353","key":"JRASERVER-79485","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/113137","id":"113137","description":"","name":"10.3.11","archived":false,"released":true,"releaseDate":"2025-10-02"},{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=986248b91b55","name":"986248b91b55","key":"JIRAUSER10060550","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10060550&avatarId=11226262","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10060550&avatarId=11226262","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10060550&avatarId=11226262","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10060550&avatarId=11226262"},"displayName":"Arpit Sharma","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=986248b91b55","name":"986248b91b55","key":"JIRAUSER10060550","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10060550&avatarId=11226262","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10060550&avatarId=11226262","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10060550&avatarId=11226262","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10060550&avatarId=11226262"},"displayName":"Arpit Sharma","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79485/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79485/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-06T07:12:11.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qkw7:","updated":"2026-08-10T08:35:20.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nThe Issues Calendar dashboard gadget (com.atlassian.jira.ext.calendar) returns an empty calendar (no issues rendered on any day cell) when _dateFieldName=resolutiondate_ is selected. All other date fields _(Created, Updated, Due Date)_ render correctly on the same filter/dataset.\r\nh3. Steps to Reproduce\r\n * Create issues and resolve them (ensure resolution date is populated)\r\n\r\n * Create a saved filter that returns these resolved issues (e.g., project = TEST AND resolution != Unresolved)\r\n\r\n * Add the \"Issues Calendar\" gadget to a dashboard\r\n\r\n * Configure with the saved filter and set Date to Display = Created → issues render correctly\r\n\r\n * Change Date to Display to Resolved → calendar grid renders, but all day cells are empty\r\n\r\nh3. Expected Results\r\n\r\nIssues should render on their respective resolution date in the calendar, same as they render for Created/Updated/Due Date.\r\nh3. Actual Results\r\n\r\nCalendar HTML is generated (HTTP 200), but every day cell contains no issue data. Only the yellow-colored box is visible.\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behaviour. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qkr3:","customfield_14734":"1|i4qkxb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pedo:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qkx3:","customfield_12830":null,"customfield_10401":null,"summary":"Issues Calendar gadget renders an empty calendar when \"Date to Display\" is set to \"Resolved\" (resolutiondate)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":6,"total":6,"histories":[{"id":"14558090","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=986248b91b55","name":"986248b91b55","key":"JIRAUSER10060550","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10060550&avatarId=11226262","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10060550&avatarId=11226262","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10060550&avatarId=11226262","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10060550&avatarId=11226262"},"displayName":"Arpit Sharma","active":true,"timeZone":"UTC"},"created":"2026-08-06T07:12:38.011+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe Issues Calendar dashboard gadget (com.atlassian.jira.ext.calendar) returns an empty calendar (no issues rendered on any day cell) when _dateFieldName=resolutiondate_ is selected. All other date fields _(Created, Updated, Due Date)_ render correctly on the same filter/dataset.\r\nh3. Steps to Reproduce\r\n # Create issues and resolve them (ensure resolution date is populated)\r\n\r\n # Create a saved filter that returns these resolved issues (e.g., project = TEST AND resolution != Unresolved)\r\n\r\n # Add the \"Issues Calendar\" gadget to a dashboard\r\n\r\n # Configure with the saved filter and set Date to Display = Created → issues render correctly\r\n\r\n # Change Date to Display to Resolved → calendar grid renders, but all day cells are empty\r\n\r\nh3. Expected Results\r\n\r\nIssues should render on their respective resolution date in the calendar, same as they render for Created/Updated/Due Date.\r\nh3. Actual Results\r\n\r\nCalendar HTML is generated (HTTP 200), but every day cell contains no issue data. Only the yellow-colored box is visible.\r\nh3. Workaround\r\n\r\nNone","to":null,"toString":"h3. Issue Summary\r\n\r\nThe Issues Calendar dashboard gadget (com.atlassian.jira.ext.calendar) returns an empty calendar (no issues rendered on any day cell) when _dateFieldName=resolutiondate_ is selected. All other date fields _(Created, Updated, Due Date)_ render correctly on the same filter/dataset.\r\nh3. Steps to Reproduce\r\n * Create issues and resolve them (ensure resolution date is populated)\r\n\r\n * Create a saved filter that returns these resolved issues (e.g., project = TEST AND resolution != Unresolved)\r\n\r\n * Add the \"Issues Calendar\" gadget to a dashboard\r\n\r\n * Configure with the saved filter and set Date to Display = Created → issues render correctly\r\n\r\n * Change Date to Display to Resolved → calendar grid renders, but all day cells are empty\r\n\r\nh3. Expected Results\r\n\r\nIssues should render on their respective resolution date in the calendar, same as they render for Created/Updated/Due Date.\r\nh3. Actual Results\r\n\r\nCalendar HTML is generated (HTTP 200), but every day cell contains no issue data. Only the yellow-colored box is visible.\r\nh3. Workaround\r\n\r\nNone"}]},{"id":"14558102","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-06T07:30:03.893+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14560610","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=fe9534534cb0","name":"fe9534534cb0","key":"JIRAUSER4705620","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4705620&avatarId=5822606","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4705620&avatarId=5822606","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4705620&avatarId=5822606","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4705620&avatarId=5822606"},"displayName":"Deepak Kumar","active":true,"timeZone":"UTC"},"created":"2026-08-07T08:07:58.464+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe Issues Calendar dashboard gadget (com.atlassian.jira.ext.calendar) returns an empty calendar (no issues rendered on any day cell) when _dateFieldName=resolutiondate_ is selected. All other date fields _(Created, Updated, Due Date)_ render correctly on the same filter/dataset.\r\nh3. Steps to Reproduce\r\n * Create issues and resolve them (ensure resolution date is populated)\r\n\r\n * Create a saved filter that returns these resolved issues (e.g., project = TEST AND resolution != Unresolved)\r\n\r\n * Add the \"Issues Calendar\" gadget to a dashboard\r\n\r\n * Configure with the saved filter and set Date to Display = Created → issues render correctly\r\n\r\n * Change Date to Display to Resolved → calendar grid renders, but all day cells are empty\r\n\r\nh3. Expected Results\r\n\r\nIssues should render on their respective resolution date in the calendar, same as they render for Created/Updated/Due Date.\r\nh3. Actual Results\r\n\r\nCalendar HTML is generated (HTTP 200), but every day cell contains no issue data. Only the yellow-colored box is visible.\r\nh3. Workaround\r\n\r\nNone","to":null,"toString":"h3. Issue Summary\r\n\r\nThe Issues Calendar dashboard gadget (com.atlassian.jira.ext.calendar) returns an empty calendar (no issues rendered on any day cell) when _dateFieldName=resolutiondate_ is selected. All other date fields _(Created, Updated, Due Date)_ render correctly on the same filter/dataset.\r\nh3. Steps to Reproduce\r\n * Create issues and resolve them (ensure resolution date is populated)\r\n\r\n * Create a saved filter that returns these resolved issues (e.g., project = TEST AND resolution != Unresolved)\r\n\r\n * Add the \"Issues Calendar\" gadget to a dashboard\r\n\r\n * Configure with the saved filter and set Date to Display = Created → issues render correctly\r\n\r\n * Change Date to Display to Resolved → calendar grid renders, but all day cells are empty\r\n\r\nh3. Expected Results\r\n\r\nIssues should render on their respective resolution date in the calendar, same as they render for Created/Updated/Due Date.\r\nh3. Actual Results\r\n\r\nCalendar HTML is generated (HTTP 200), but every day cell contains no issue data. Only the yellow-colored box is visible.\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behaviour. A workaround will be added here when available."}]},{"id":"14561704","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-08T04:06:08.784+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14565649","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=aea6bfd9e5b3","name":"aea6bfd9e5b3","key":"JIRAUSER9895493","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9895493&avatarId=11046984","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9895493&avatarId=11046984","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9895493&avatarId=11046984","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9895493&avatarId=11046984"},"displayName":"Bartosz Radaczyński","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-10T07:38:58.305+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14566388","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=aea6bfd9e5b3","name":"aea6bfd9e5b3","key":"JIRAUSER9895493","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9895493&avatarId=11046984","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9895493&avatarId=11046984","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9895493&avatarId=11046984","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9895493&avatarId=11046984"},"displayName":"Bartosz Radaczyński","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-10T08:35:20.008+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1146245","toString":"This issue links to \"Page (Confluence)\""}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158293","self":"https://jira.atlassian.com/rest/api/2/issue/2158293","key":"JRASERVER-79484","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117591","id":"117591","name":"10.3.24","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11832","id":"11832","name":"Project Administration - Users and Roles"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":6.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=4a39baba09d4","name":"4a39baba09d4","key":"JIRAUSER5063735","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5063735&avatarId=5884566","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5063735&avatarId=5884566","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5063735&avatarId=5884566","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5063735&avatarId=5884566"},"displayName":"Nikhil Janardhanan","active":true,"timeZone":"Asia/Kolkata"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=4a39baba09d4","name":"4a39baba09d4","key":"JIRAUSER5063735","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5063735&avatarId=5884566","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5063735&avatarId=5884566","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5063735&avatarId=5884566","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5063735&avatarId=5884566"},"displayName":"Nikhil Janardhanan","active":true,"timeZone":"Asia/Kolkata"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79484/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79484/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-06T07:02:38.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qkvr:","updated":"2026-08-25T06:34:13.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen a user opens the Issue → More → Watchers → “{*}Select a user{*}“ option which will open ({{{}/secure/popups/UserPickerBrowser.jspa{}}}) , the operation takes significant time or never completes, causing the HTTP thread to become stuck or cause instance instability.\r\nh3. Steps to Reproduce\r\n # Set up a fresh Jira DC instance on *10.3.24* or *11.3.8* with a sample project\r\n\r\n # Navigate to any issue and click *More → Watchers → “Select a user”* to open the {{UserPickerBrowser.jspa}} _*pop-up*_\r\n\r\n # Note the load time; the pop-up opens quickly at this stage\r\n\r\n # Add a user directory containing a *large number of users* (tested it with 30k users)\r\n\r\n # Repeat step 2 open the *Select a user* pop-up again\r\n\r\n # Observe a *significant delay* in the pop-up loading compared to step 3 (this could lead into performance issues on instances with higher project and user count)\r\n\r\nh3. Expected Results\r\n\r\nThe results are paginated and hence there should not be significant impact on the instance.\r\nh3. Actual Results\r\n\r\nObserve a *significant delay* in the pop-up loading and performance impact is seen on large instances\r\n\r\nThe {{UserPickerBrowser}} action calls {{UserPickerFilter.getFilteredUsers()}} which, for each candidate user returned by the Lucene search, invokes {{{}userHasBrowseAccessToAnyProject(user){}}}.\r\n\r\nThis is likely determining whether the candidate user has browse access to at least one project in the entire instance, resulting in an O(users × projects) or O(users × nested groups) computation on every single search request.\r\n\r\nCommon Stack Trace (present in 100% of thread dump snapshots )\r\n\r\nJira 10.3.24 and 11.3.8: bottleneck via nested group scan:\r\n * \r\n{code:java}\r\ncom.atlassian.jira.web.action.admin.user.UserPickerBrowser.doExecute(UserPickerBrowser.java:80)\r\ncom.atlassian.jira.web.action.admin.user.UserPickerBrowser.getBrowsableItems(UserPickerBrowser.java:118)\r\ncom.atlassian.jira.issue.customfields.CustomFieldUtils.userHasBrowseAccessToAnyProject(CustomFieldUtils.java:565)\r\ncom.atlassian.jira.security.ApplicationRequiredPermissionManager.checkUserHasApplicationOrElse()\r\ncom.atlassian.jira.security.ApplicationRequiredPermissionManager.checkUserHasApplicationOrEmpty()\r\ncom.atlassian.jira.security.ApplicationRequiredPermissionManager.getProjects()\r\ncom.atlassian.jira.security.ApplicationRequiredPermissionManager.shouldUserHaveAccess()\r\ncom.atlassian.jira.security.PublicAccessPermissionManager.checkPublicAccessEnabledOrElse()\r\ncom.atlassian.jira.security.PublicAccessPermissionManager.checkPublicAccessEnabledOrEmpty()\r\ncom.atlassian.jira.security.PublicAccessPermissionManager.getProjects()          \r\ncom.atlassian.jira.application.DefaultApplicationRoleManager.hasAnyRole()\r\ncom.atlassian.jira.application.DefaultApplicationRoleManager.userHasRole()\r\ncom.atlassian.jira.security.groups.DefaultGroupManager.getGroupsForUser()\r\ncom.atlassian.jira.security.groups.RequestCachingGroupManager.isUserInGroup()\r\ncom.atlassian.jira.user.JiraCrowdService.search()\r\ncom.atlassian.crowd.manager.application.ApplicationServiceGeneric.searchNestedGroupRelationships()  ← HOT\r\ncom.atlassian.crowd.embedded.core.CrowdServiceImpl.searchNestedGroupRelationships() {code}\r\n\r\nJira 11.3: bottleneck via per-project permission scheme check:\r\n * \r\n{code:java}\r\ncom.atlassian.jira.web.action.admin.user.UserPickerBrowser.doExecute(UserPickerBrowser.java:80)\r\ncom.atlassian.jira.web.action.admin.user.UserPickerBrowser.getBrowsableItems(UserPickerBrowser.java:118)\r\ncom.atlassian.jira.security.DefaultPermissionManager.getProjectObjectsWithPermission(DefaultPermissionManager.java:455)\r\ncom.atlassian.jira.security.DefaultPermissionManager.lambda$getProjectObjectsWithPermission$0(DefaultPermissionManager.java:454)\r\ncom.atlassian.jira.security.ThreadLocalCachingPermissionManager.hasPermission(ThreadLocalCachingPermissionManager.java:54)\r\ncom.atlassian.jira.security.PermissionsCache.computePermissionIfAbsent(PermissionsCache.java:49)\r\ncom.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2189)\r\ncom.atlassian.jira.security.WorkflowBasedPermissionManager.hasPermission(WorkflowBasedPermissionManager.java:114)\r\ncom.atlassian.jira.security.DefaultPermissionManager.hasPermission(DefaultPermissionManager.java:187)\r\ncom.atlassian.jira.permission.DefaultPermissionSchemeManager.hasSchemePermission(DefaultPermissionSchemeManager.java:468) {code}\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qkqn:","customfield_14734":"1|i4qkwv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ped8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qkwn:","customfield_12830":null,"customfield_10401":null,"summary":"Watchers Dialog → UserPickerBrowser.jspa (Issue → More → Watchers) is extremely slow","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":6,"total":6,"histories":[{"id":"14558026","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-06T07:30:03.893+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14558353","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=255109c6c964","name":"255109c6c964","key":"JIRAUSER5291638","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5291638&avatarId=6213047","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5291638&avatarId=6213047","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5291638&avatarId=6213047","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5291638&avatarId=6213047"},"displayName":"Maria Marzec","active":true,"timeZone":"UTC"},"created":"2026-08-06T09:32:56.923+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14561703","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-08T04:06:07.497+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14562102","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-08T08:14:14.016+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"6"}]},{"id":"14599411","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jwaihou","name":"jwaihou","key":"jwaihou","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jwaihou&avatarId=6427050","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jwaihou&avatarId=6427050","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jwaihou&avatarId=6427050","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jwaihou&avatarId=6427050"},"displayName":"Jonathan Soo","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-25T05:56:34.260+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1149893","toString":"This issue links to \"Page (Confluence)\""}]},{"id":"14599593","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jwaihou","name":"jwaihou","key":"jwaihou","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jwaihou&avatarId=6427050","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jwaihou&avatarId=6427050","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jwaihou&avatarId=6427050","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jwaihou&avatarId=6427050"},"displayName":"Jonathan Soo","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-25T06:34:13.838+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1150060","toString":"This issue links to \"Page (Confluence)\""}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158134","self":"https://jira.atlassian.com/rest/api/2/issue/2158134","key":"JRASERVER-79483","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79483/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79483/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-04T06:03:12.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qji7:","updated":"2026-08-11T04:23:34.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen clicking \"view as wallboard\" or \"view wallboard slideshow\" (after setting up the slideshow first), the rich text editor is rendered as \"...\"\r\nh3. Steps to Reproduce\r\n # Create a dashboard with Rich text editor (add proper title and description)\r\n # Click \"view as wallboard\" or \"view wallboard slideshow\"\r\n\r\nh3. Expected Results\r\n\r\nGadget to render properly\r\nh3. Actual Results\r\n\r\n!image-2026-08-04-08-03-01-889.png!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qjd3:","customfield_14734":"1|i4qjjb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pczo:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qjj3:","customfield_12830":null,"customfield_10401":null,"summary":"Rich text editor is displayed only as “…” on wallboard","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":6,"total":6,"histories":[{"id":"14553989","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-04T06:03:20.638+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14553956","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-04T06:30:02.888+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14554348","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-04T08:52:42.742+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14554349","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-04T08:53:16.719+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER5239192","toString":"Artur Falborski"}]},{"id":"14567253","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-11T04:23:25.393+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117495","toString":"11.3.10"}]},{"id":"14567254","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-11T04:23:34.510+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158133","self":"https://jira.atlassian.com/rest/api/2/issue/2158133","key":"JRASERVER-79482","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79482/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79482/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-04T06:00:11.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qjhz:","updated":"2026-08-14T11:23:24.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen clicking \"view as wallboard\" or \"view wallboard slideshow\" (after setting up the slideshow first), the Wallboard with the gadgets below will show with miss-match of black and white background\r\n # Project gadget\r\n\r\nh3. Steps to Reproduce\r\n # Create a dashboard with any of the above gadget\r\n # Click \"view as wallboard\" or \"view wallboard slideshow\"\r\n\r\nh3. Expected Results\r\n\r\nGadget to render properly\r\nh3. Actual Results\r\n\r\n!image-2026-08-04-07-59-53-713.png!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qjcv:","customfield_14734":"1|i4qjj3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pczg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qjiv:","customfield_12830":null,"customfield_10401":null,"summary":"UI visibility issue for Project Gadget on wallboard","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":7,"total":7,"histories":[{"id":"14553987","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-04T06:00:19.310+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14553988","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-04T06:01:26.013+0000","items":[{"field":"summary","fieldtype":"jira","from":null,"fromString":"UI visibility issue for Project Gadget","to":null,"toString":"UI visibility issue for Project Gadget on wallboard"}]},{"id":"14553957","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-04T06:30:02.898+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14574430","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-14T06:55:36.710+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14574431","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-14T06:55:39.878+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER5239192","toString":"Artur Falborski"}]},{"id":"14574739","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-14T11:22:57.552+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14574740","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-14T11:23:24.050+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158132","self":"https://jira.atlassian.com/rest/api/2/issue/2158132","key":"JRASERVER-79481","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79481/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79481/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-04T05:57:38.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qjhr:","updated":"2026-08-14T11:20:06.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen clicking \"view as wallboard\" or \"view wallboard slideshow\" (after setting up the slideshow first), the Wallboard with the gadgets below will show as with bad contrast\r\n # Days remain in sprint gadget\r\n\r\nh3. Steps to Reproduce\r\n # Create a dashboard with any of the above gadget\r\n # Click \"view as wallboard\" or \"view wallboard slideshow\"\r\n\r\nh3. Expected Results\r\n\r\nGadget to render properly\r\nh3. Actual Results\r\n\r\nFont is almost invisible\r\n!image-2026-08-04-07-57-04-188.png!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qjcn:","customfield_14734":"1|i4qjiv:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pcz8:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qjin:","customfield_12830":null,"customfield_10401":null,"summary":"UI visibility issue for Days remain in sprint gadget for wallboard view","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":6,"total":6,"histories":[{"id":"14553986","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-04T05:58:05.126+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14554064","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-04T06:30:02.913+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14574449","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-14T07:58:06.703+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER5239192","toString":"Artur Falborski"}]},{"id":"14574450","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-14T07:58:08.589+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14574735","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-14T11:20:00.053+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14574736","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-14T11:20:06.731+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158130","self":"https://jira.atlassian.com/rest/api/2/issue/2158130","key":"JRASERVER-79480","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79480/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79480/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-04T05:49:00.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qjhb:","updated":"2026-08-18T04:41:56.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen clicking \"view as wallboard\" or \"view wallboard slideshow\" (after setting up the slideshow first), Wallboard with the gadgets below will show as a white large block\r\n # Sprint Burndown gadget\r\n # Wallboard spacer gadget\r\n # Version report\r\n # Agile Wallboard\r\n # Labels gadget\r\n\r\nh3. Steps to Reproduce\r\n # Create a dashboard with any of the above gadgets\r\n # Click \"view as wallboard\" or \"view wallboard slideshow\"\r\n\r\nh3. Expected Results\r\n\r\nGadget to render\r\nh3. Actual Results\r\n\r\n!image-2026-08-04-07-47-42-507.png!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qjc7:","customfield_14734":"1|i4qjif:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pcys:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qji7:","customfield_12830":null,"customfield_10401":null,"summary":"Gadget is render as white block in wallboard","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":7,"total":7,"histories":[{"id":"14553978","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-04T05:49:31.787+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14553980","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-04T05:50:54.555+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nWhen clicking \"view as wallboard\" or \"view wallboard slideshow\" (after setting up the slideshow first), Wallboard with the gadgets below will show as a white large block\r\n # Sprint Burndown gadget\r\n\r\nWallboard spacer gadget\r\n\r\nVersion report\r\n\r\n # Agile Wallboard\r\n\r\nh3. Steps to Reproduce\r\n # Create a dashboard with any of the above gadgets\r\n # Click \"view as wallboard\" or \"view wallboard slideshow\"\r\n\r\nh3. Expected Results\r\n\r\nGadget to render\r\nh3. Actual Results\r\n\r\n!image-2026-08-04-07-47-42-507.png!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","to":null,"toString":"h3. Issue Summary\r\n\r\nWhen clicking \"view as wallboard\" or \"view wallboard slideshow\" (after setting up the slideshow first), Wallboard with the gadgets below will show as a white large block\r\n # Sprint Burndown gadget\r\n # Wallboard spacer gadget\r\n # Version report\r\n # Agile Wallboard\r\n # Labels gadget\r\n\r\nh3. Steps to Reproduce\r\n # Create a dashboard with any of the above gadgets\r\n # Click \"view as wallboard\" or \"view wallboard slideshow\"\r\n\r\nh3. Expected Results\r\n\r\nGadget to render\r\nh3. Actual Results\r\n\r\n!image-2026-08-04-07-47-42-507.png!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available"}]},{"id":"14553991","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-04T06:30:02.902+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14567371","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-11T05:04:02.072+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14574738","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-14T11:22:53.350+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14574742","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-14T11:23:32.170+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]},{"id":"14581978","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-18T04:41:56.861+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER5239192","toString":"Artur Falborski"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158129","self":"https://jira.atlassian.com/rest/api/2/issue/2158129","key":"JRASERVER-79479","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79479/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79479/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-04T05:45:10.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qjh3:","updated":"2026-08-18T04:42:22.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen clicking \"view as wallboard\" or \"view wallboard slideshow\" (after setting up the slideshow first), Wallboard with the gadgets below will show this msg in place of a gadget dashboard.item.error.required.query \r\n # Average Age Chart\r\n\r\n # Heat map\r\n\r\n # Resolution time\r\n\r\n # Recently Created chart\r\n\r\n # Time since chart\r\n\r\nh3. Steps to Reproduce\r\n # Create a dashboard with any of the above gadgets\r\n # Click \"view as wallboard\" or \"view wallboard slideshow\"\r\n\r\nh3. Expected Results\r\n\r\nGadget to render in wallboard\r\nh3. Actual Results\r\n\r\n!image-2026-08-04-07-44-13-859.png|width=679,height=136!\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qjbz:","customfield_14734":"1|i4qji7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pcyk:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qjhz:","customfield_12830":null,"customfield_10401":null,"summary":"dashboard.item.error.required.query on wallboard view for certain gadgets","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":6,"total":6,"histories":[{"id":"14553979","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-04T05:49:45.302+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14554065","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-04T06:30:02.914+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14571079","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-12T09:17:22.527+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14574737","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-14T11:22:13.629+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14574743","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d996197e70d9","name":"d996197e70d9","key":"JIRAUSER5239192","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5239192&avatarId=6146053","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5239192&avatarId=6146053","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5239192&avatarId=6146053","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5239192&avatarId=6146053"},"displayName":"Artur Falborski","active":true,"timeZone":"UTC"},"created":"2026-08-14T11:23:36.785+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]},{"id":"14581979","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-18T04:42:22.788+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER5239192","toString":"Artur Falborski"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2158004","self":"https://jira.atlassian.com/rest/api/2/issue/2158004","key":"JRASERVER-79478","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"},{"self":"https://jira.atlassian.com/rest/api/2/version/115299","id":"115299","name":"12.0.0","archived":false,"released":false,"releaseDate":"2026-08-31"},{"self":"https://jira.atlassian.com/rest/api/2/version/117595","id":"117595","name":"10.3.25","archived":false,"released":false,"releaseDate":"2026-09-01"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/109301","id":"109301","description":"","name":"10.3.0","archived":false,"released":true,"releaseDate":"2024-12-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/113803","id":"113803","name":"11.3.0","archived":false,"released":true,"releaseDate":"2025-12-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/115299","id":"115299","name":"12.0.0","archived":false,"released":false,"releaseDate":"2026-08-31"}],"customfield_20934":null,"issuelinks":[{"id":"554671","self":"https://jira.atlassian.com/rest/api/2/issueLink/554671","inwardIssue":{"id":"2157320","key":"JRASERVER-79469","self":"https://jira.atlassian.com/rest/api/2/issue/2157320","fields":{"summary":"Atlassian Diagnostics plugin unnecessarily loads DETAILS_JSON CLOBs and can cause OutOfMemory error","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"554670","self":"https://jira.atlassian.com/rest/api/2/issueLink/554670","inwardIssue":{"id":"2155482","key":"JRASERVER-79454","self":"https://jira.atlassian.com/rest/api/2/issue/2155482","fields":{"summary":"JQL functions with excessive clauses may cause unexpected database growth","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55596","id":"55596","name":"App Diagnositcs"},{"self":"https://jira.atlassian.com/rest/api/2/component/71805","id":"71805","name":"JQL Search","description":"Issues related only to JQL searching; for other JQL topics (such as parsing or new functions) use the general ‘JQL’ component"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":41.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79478/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79478/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-08-03T12:23:45.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qj2n:","updated":"2026-08-21T05:19:07.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nDisabling the default-on JQL diagnostics monitor through {{com.atlassian.diagnostics.jql.monitor.disabled}} does not take effect immediately.\r\n\r\nh3. Steps to Reproduce\r\n# Start Jira with the JQL diagnostics monitor enabled\r\n# Trigger a slow JQL query so {{JiraMonitorConfiguration}} caches the monitor as enabled\r\n# Enable the site dark feature {{com.atlassian.diagnostics.jql.monitor.disabled}}\r\n# Trigger another slow JQL query without restarting Jira\r\n\r\nh3. Expected Results\r\nThe JQL diagnostics monitor is disabled immediately and no new JQL diagnostics alert is persisted.\r\n\r\nh3. Actual Results\r\n\r\nThe JQL diagnostics monitor remains enabled until its cache is reset, e.g. after Jira is restarted.\r\n\r\n{{JiraMonitorConfiguration}} only resets its cached feature state when it receives an event for the base feature key:\r\n\r\n{noformat}\r\ncom.atlassian.diagnostics.jql.monitor\r\n{noformat}\r\n\r\nIt ignores the event raised when this default-on feature is disabled through:\r\n\r\n{noformat}\r\ncom.atlassian.diagnostics.jql.monitor.disabled\r\n{noformat}\r\n\r\nh3. Workaround\r\n\r\nEnable both dark features in this order:\r\n\r\n# {{com.atlassian.diagnostics.jql.monitor.disabled}}\r\n# {{com.atlassian.diagnostics.jql.monitor}}\r\n\r\nThe first disables the monitor. The second does not re-enable it because the {{.disabled}} key takes precedence, but it raises an event for the base feature key and resets the cached monitor state.\r\n\r\nA rolling restart also applies the disabled flag on each node.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qixj:","customfield_14734":"1|i4qj3r:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pck4:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qj3j:","customfield_12830":null,"customfield_10401":null,"summary":"Disabling JQL diagnostics monitor dark feature requires Jira restart to take effect","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":17,"total":17,"histories":[{"id":"14552796","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-03T12:23:58.384+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14552798","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-03T12:24:18.731+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-79454","toString":"This issue is related to JRASERVER-79454"}]},{"id":"14552800","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-03T12:24:27.018+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-79469","toString":"This issue is related to JRASERVER-79469"}]},{"id":"14552803","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-03T12:29:12.955+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1144935","toString":"This issue links to \"BIPD-1225 (JIRA Server (Bulldog))\""}]},{"id":"14552804","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-03T12:30:02.013+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14552805","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-03T12:32:21.615+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"drauf","toString":"Daniel Rauf"}]},{"id":"14552806","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-03T12:32:25.513+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14552807","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-03T12:54:03.652+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1144936","toString":"This issue links to \"Plan orchestrator POC › Orchestrator › stable-issue-10.3-JRASERVER-79478-remove-unnecessary-caching (server-gdn-bamboo)\""}]},{"id":"14552808","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-03T13:01:32.532+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"10051","toString":"In Review"}]},{"id":"14554419","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-04T07:55:06.622+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117595","toString":"10.3.25"},{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"115299","toString":"12.0.0"},{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117495","toString":"11.3.10"}]},{"id":"14554420","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-04T07:55:09.976+0000","items":[{"field":"status","fieldtype":"jira","from":"10051","fromString":"In Review","to":"12075","toString":"Waiting for Release"}]},{"id":"14557766","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-06T04:04:58.440+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14559959","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-07T04:07:32.898+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"14560384","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-07T07:53:18.262+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14560484","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jira-server-release-automation-bot","name":"jira-server-release-automation-bot","key":"jira-server-release-automation-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jira-server-release-automation-bot&avatarId=5807507","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jira-server-release-automation-bot&avatarId=5807507","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jira-server-release-automation-bot&avatarId=5807507","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jira-server-release-automation-bot&avatarId=5807507"},"displayName":"Jira Server Release Automation Bot[ADM-107524]","active":true,"timeZone":"UTC"},"created":"2026-08-07T08:04:13.599+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":"117495","fromString":"11.3.10","to":null,"toString":null},{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]},{"id":"14563810","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-09T07:47:46.470+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"41"}]},{"id":"14590054","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-21T05:19:07.109+0000","items":[{"field":"labels","fieldtype":"jira","from":null,"fromString":"","to":null,"toString":"whl-fy27q1 whl-fy27q1-20"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157688","self":"https://jira.atlassian.com/rest/api/2/issue/2157688","key":"JRASERVER-79477","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115510","id":"115510","name":"11.3.3","archived":false,"released":true,"releaseDate":"2026-03-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117495","id":"117495","name":"11.3.10","archived":false,"released":true,"releaseDate":"2026-09-02"}],"customfield_20934":null,"issuelinks":[{"id":"554986","self":"https://jira.atlassian.com/rest/api/2/issueLink/554986","outwardIssue":{"id":"2138492","key":"JRASERVER-79343","self":"https://jira.atlassian.com/rest/api/2/issue/2138492","fields":{"summary":"Editing the Filter Editor permissions erase the current permissions","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf7069360d7e","name":"cf7069360d7e","key":"JIRAUSER4630336","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4630336&avatarId=8643976","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4630336&avatarId=8643976","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4630336&avatarId=8643976","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4630336&avatarId=8643976"},"displayName":"Mateusz Witkowski","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55598","id":"55598","name":"Filters & Dashboards - Permissions"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":5.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f956e0e022e9","name":"f956e0e022e9","key":"JIRAUSER5274599","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5274599&avatarId=6190945","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5274599&avatarId=6190945","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5274599&avatarId=6190945","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5274599&avatarId=6190945"},"displayName":"skavatekar","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=f956e0e022e9","name":"f956e0e022e9","key":"JIRAUSER5274599","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5274599&avatarId=6190945","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5274599&avatarId=6190945","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5274599&avatarId=6190945","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5274599&avatarId=6190945"},"displayName":"skavatekar","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79477/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79477/watchers","watchCount":7,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-29T10:16:04.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qgrb:","updated":"2026-08-19T04:05:49.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nEditing a filter from the Manage Filters page fails to save the details.\r\nh3. Steps to Reproduce\r\n * Goto Manage Filters page\r\n\r\n * Edit a filter and try to add or update editors\r\n\r\n * Save it and observe that the values will be wiped off.\r\n\r\n * The old/earlier values will also be cleared\r\n\r\nh3. Expected Results\r\n * The edit should be saved with the updated values for the editors.\r\n\r\nh3. Actual Results\r\n\r\nNo exception is logged. The values are removed and not updated.\r\nh3. Workaround\r\n\r\nEdit the filter from the JQL screen.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qgm7:","customfield_14734":"1|i4qgsf:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pa8s:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qgs7:","customfield_12830":null,"customfield_10401":null,"summary":"Manage Filters don't allow \"Add Editors\" values to be added or updated.","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":13,"total":13,"histories":[{"id":"14542586","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-29T10:30:04.396+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14545767","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-31T04:05:14.104+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14552371","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=255109c6c964","name":"255109c6c964","key":"JIRAUSER5291638","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5291638&avatarId=6213047","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5291638&avatarId=6213047","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5291638&avatarId=6213047","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5291638&avatarId=6213047"},"displayName":"Maria Marzec","active":true,"timeZone":"UTC"},"created":"2026-08-03T07:46:01.366+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14556477","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf7069360d7e","name":"cf7069360d7e","key":"JIRAUSER4630336","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4630336&avatarId=8643976","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4630336&avatarId=8643976","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4630336&avatarId=8643976","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4630336&avatarId=8643976"},"displayName":"Mateusz Witkowski","active":true,"timeZone":"UTC"},"created":"2026-08-05T09:00:50.857+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER4630336","toString":"Mateusz Witkowski"}]},{"id":"14556478","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf7069360d7e","name":"cf7069360d7e","key":"JIRAUSER4630336","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4630336&avatarId=8643976","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4630336&avatarId=8643976","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4630336&avatarId=8643976","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4630336&avatarId=8643976"},"displayName":"Mateusz Witkowski","active":true,"timeZone":"UTC"},"created":"2026-08-05T09:00:55.545+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14564989","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-10T02:32:36.027+0000","items":[{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"117495","toString":"11.3.10"}]},{"id":"14564991","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cchan","name":"cchan","key":"cchan","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=cchan&avatarId=6740615","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=cchan&avatarId=6740615","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=cchan&avatarId=6740615","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=cchan&avatarId=6740615"},"displayName":"Chung Park Chan","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-10T02:33:43.805+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-79343","toString":"This issue duplicates JRASERVER-79343"}]},{"id":"14565968","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf7069360d7e","name":"cf7069360d7e","key":"JIRAUSER4630336","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4630336&avatarId=8643976","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4630336&avatarId=8643976","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4630336&avatarId=8643976","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4630336&avatarId=8643976"},"displayName":"Mateusz Witkowski","active":true,"timeZone":"UTC"},"created":"2026-08-10T08:06:07.536+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14565970","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf7069360d7e","name":"cf7069360d7e","key":"JIRAUSER4630336","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4630336&avatarId=8643976","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4630336&avatarId=8643976","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4630336&avatarId=8643976","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4630336&avatarId=8643976"},"displayName":"Mateusz Witkowski","active":true,"timeZone":"UTC"},"created":"2026-08-10T08:06:15.046+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]},{"id":"14567152","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-11T04:03:29.997+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"14572446","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-13T04:05:29.948+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"2","to":null,"toString":"4"}]},{"id":"14574353","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-14T07:50:46.675+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"5"}]},{"id":"14584633","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-19T04:05:49.708+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"4","to":null,"toString":"5"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157686","self":"https://jira.atlassian.com/rest/api/2/issue/2157686","key":"JRASERVER-79476","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115514","id":"115514","name":"11.3.4","archived":false,"released":true,"releaseDate":"2026-04-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[{"id":"554811","self":"https://jira.atlassian.com/rest/api/2/issueLink/554811","inwardIssue":{"id":"2108994","key":"JRASERVER-79179","self":"https://jira.atlassian.com/rest/api/2/issue/2108994","fields":{"summary":"Screen flickers while adding attachment via drag and drop with Chrome version 142.0.7444.135.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf7069360d7e","name":"cf7069360d7e","key":"JIRAUSER4630336","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4630336&avatarId=8643976","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4630336&avatarId=8643976","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4630336&avatarId=8643976","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4630336&avatarId=8643976"},"displayName":"Mateusz Witkowski","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/11310","id":"11310","name":"Issue - Attachments","description":"Attachment of files to issues"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9db1b41af084","name":"9db1b41af084","key":"JIRAUSER10097481","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10097481&avatarId=11264038","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10097481&avatarId=11264038","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10097481&avatarId=11264038","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10097481&avatarId=11264038"},"displayName":"Nikit Kohli","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9db1b41af084","name":"9db1b41af084","key":"JIRAUSER10097481","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10097481&avatarId=11264038","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10097481&avatarId=11264038","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10097481&avatarId=11264038","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10097481&avatarId=11264038"},"displayName":"Nikit Kohli","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79476/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79476/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-29T09:42:04.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qgqf:","updated":"2026-08-14T05:38:02.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h4. Issue Summary\r\n\r\nWhile adding attachment via drag and drop on chrome and safari, The screen keeps on flickering, but the attachment gets attached at the end.\r\n\r\nThe issue is not reproducible on latest 10.3.x on the same chrome or safari browser.\r\n\r\nThis is reproducible on Data Center: yes\r\nh4. Steps to Reproduce\r\n * Open an existing or create a new issue\r\n\r\n * Try adding attachment via drag and drop on chrome or Safari\r\n\r\nh3. Expected Results\r\n\r\nThere should not be any flickering while attaching the attachment\r\nh3. Actual Results\r\n\r\nAttachment doesn't gets added and the screen keeps flickering. Kindly refer to the screen recording\r\n * [DragandDropFlickering|https://www.loom.com/share/3d0d9004517841a59d44471c61cb49a6]\r\n\r\nh3. Workaround\r\n * Use Firefox for adding attachment via drag and drop","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qglb:","customfield_14734":"1|i4qgrj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4pa7w:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qgrb:","customfield_12830":null,"customfield_10401":null,"summary":"Screen flickers while adding attachment via drag and drop with Chrome and Safari","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":12,"total":12,"histories":[{"id":"14542253","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9db1b41af084","name":"9db1b41af084","key":"JIRAUSER10097481","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10097481&avatarId=11264038","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10097481&avatarId=11264038","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10097481&avatarId=11264038","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10097481&avatarId=11264038"},"displayName":"Nikit Kohli","active":true,"timeZone":"UTC"},"created":"2026-07-29T09:49:51.245+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h4. Issue Summary\r\n\r\nWhile adding attachment via drag and drop on chrome and safari, The screen keeps on flickering, but the attachment gets attached at the end.\r\n\r\nThe issue is not reproducible on latest 10.3.x on the same chrome or safari browser.\r\n\r\nThis is reproducible on Data Center: yes\r\nh4. Steps to Reproduce\r\n * Open an existing or create a new issue\r\n\r\n * Try adding attachment via drag and drop on chrome or Safari\r\n\r\nh3. Expected Results\r\n\r\nThere should not be any flickering while attaching the attachment\r\nh3. Actual Results\r\n\r\nAttachment doesn't gets added and the screen keeps flickering. Kindly refer to the screen recording\r\n * [^Drag&Drop_attachment.mov]\r\n\r\nh3. Workaround\r\n * Use Firefox for adding attachment via drag and drop","to":null,"toString":"h4. Issue Summary\r\n\r\nWhile adding attachment via drag and drop on chrome and safari, The screen keeps on flickering, but the attachment gets attached at the end.\r\n\r\nThe issue is not reproducible on latest 10.3.x on the same chrome or safari browser.\r\n\r\nThis is reproducible on Data Center: yes\r\nh4. Steps to Reproduce\r\n * Open an existing or create a new issue\r\n\r\n * Try adding attachment via drag and drop on chrome or Safari\r\n\r\nh3. Expected Results\r\n\r\nThere should not be any flickering while attaching the attachment\r\nh3. Actual Results\r\n\r\nAttachment doesn't gets added and the screen keeps flickering. Kindly refer to the screen recording\r\n * [DragandDropFlickering|https://www.loom.com/share/3d0d9004517841a59d44471c61cb49a6]\r\n\r\nh3. Workaround\r\n * Use Firefox for adding attachment via drag and drop"}]},{"id":"14542255","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9db1b41af084","name":"9db1b41af084","key":"JIRAUSER10097481","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER10097481&avatarId=11264038","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER10097481&avatarId=11264038","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER10097481&avatarId=11264038","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER10097481&avatarId=11264038"},"displayName":"Nikit Kohli","active":true,"timeZone":"UTC"},"created":"2026-07-29T09:58:09.575+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-79179","toString":"This issue is related to JRASERVER-79179"}]},{"id":"14542475","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-29T10:30:04.462+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14545605","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-31T04:05:10.711+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14552536","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mkemp","name":"mkemp","key":"mkemp","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mkemp&avatarId=6286536","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mkemp&avatarId=6286536","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mkemp&avatarId=6286536","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mkemp&avatarId=6286536"},"displayName":"mkemp [Atlassian]","active":true,"timeZone":"UTC"},"created":"2026-08-03T09:43:54.297+0000","items":[{"field":"Component","fieldtype":"jira","from":"80226","fromString":"DC Platform Frontend","to":null,"toString":null}]},{"id":"14552537","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mkemp","name":"mkemp","key":"mkemp","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mkemp&avatarId=6286536","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mkemp&avatarId=6286536","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mkemp&avatarId=6286536","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mkemp&avatarId=6286536"},"displayName":"mkemp [Atlassian]","active":true,"timeZone":"UTC"},"created":"2026-08-03T09:43:57.537+0000","items":[{"field":"assignee","fieldtype":"jira","from":"JIRAUSER4710018","fromString":"Michal Samujlo","to":null,"toString":null}]},{"id":"14552814","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2f686c4befb3","name":"2f686c4befb3","key":"JIRAUSER9864892","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9864892&avatarId=11014935","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9864892&avatarId=11014935","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9864892&avatarId=11014935","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9864892&avatarId=11014935"},"displayName":"Anton Miniailo","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-03T13:42:55.971+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14560444","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf7069360d7e","name":"cf7069360d7e","key":"JIRAUSER4630336","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4630336&avatarId=8643976","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4630336&avatarId=8643976","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4630336&avatarId=8643976","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4630336&avatarId=8643976"},"displayName":"Mateusz Witkowski","active":true,"timeZone":"UTC"},"created":"2026-08-07T10:00:42.244+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER8847199","toString":"Bilal Cinarli"}]},{"id":"14565693","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf7069360d7e","name":"cf7069360d7e","key":"JIRAUSER4630336","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4630336&avatarId=8643976","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4630336&avatarId=8643976","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4630336&avatarId=8643976","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4630336&avatarId=8643976"},"displayName":"Mateusz Witkowski","active":true,"timeZone":"UTC"},"created":"2026-08-10T06:03:43.266+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14565694","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf7069360d7e","name":"cf7069360d7e","key":"JIRAUSER4630336","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4630336&avatarId=8643976","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4630336&avatarId=8643976","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4630336&avatarId=8643976","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4630336&avatarId=8643976"},"displayName":"Mateusz Witkowski","active":true,"timeZone":"UTC"},"created":"2026-08-10T06:03:46.007+0000","items":[{"field":"assignee","fieldtype":"jira","from":"JIRAUSER8847199","fromString":"Bilal Cinarli","to":"JIRAUSER4630336","toString":"Mateusz Witkowski"}]},{"id":"14574305","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf7069360d7e","name":"cf7069360d7e","key":"JIRAUSER4630336","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4630336&avatarId=8643976","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4630336&avatarId=8643976","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4630336&avatarId=8643976","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4630336&avatarId=8643976"},"displayName":"Mateusz Witkowski","active":true,"timeZone":"UTC"},"created":"2026-08-14T05:37:55.960+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14574306","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=cf7069360d7e","name":"cf7069360d7e","key":"JIRAUSER4630336","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4630336&avatarId=8643976","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4630336&avatarId=8643976","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4630336&avatarId=8643976","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4630336&avatarId=8643976"},"displayName":"Mateusz Witkowski","active":true,"timeZone":"UTC"},"created":"2026-08-14T05:38:02.621+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157576","self":"https://jira.atlassian.com/rest/api/2/issue/2157576","key":"JRASERVER-79475","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/10120","id":"10120","name":"Documentation - All","description":"Component is excluded for Server DoS work. Please do no edit without confirming in the slack channel #help-voltron-app-dev"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c52cfc079f65","name":"c52cfc079f65","key":"JIRAUSER4850838","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4850838&avatarId=6019666","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4850838&avatarId=6019666","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4850838&avatarId=6019666","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4850838&avatarId=6019666"},"displayName":"Allan O'Rourke","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c52cfc079f65","name":"c52cfc079f65","key":"JIRAUSER4850838","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4850838&avatarId=6019666","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4850838&avatarId=6019666","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4850838&avatarId=6019666","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4850838&avatarId=6019666"},"displayName":"Allan O'Rourke","active":true,"timeZone":"Australia/Sydney"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79475/votes","votes":3,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79475/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-07-29T04:27:14.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qgif:","updated":"2026-07-31T04:05:20.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"Current documentation for Jira Data Center text searching does not provide sufficient detail on how the underlying Lucene engine tokenizes strings containing special characters (dots, underscores, dashes, etc.). This leads to \"silent exclusions\" where users expect a match based on visual string similarity, but the search returns incomplete results due to how tokens are stored and queried.\r\n\r\nWe request that the following technical details be incorporated into [Search syntax for text fields - Jira Software Data Center 11.3 - Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/search-syntax-for-text-fields-939938747.html] and [Advanced searching - Jira Software Data Center 11.3 - Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html]:\r\nh4. *Proposed Documentation Updates:*\r\n # *Punctuation & Tokenization*: Explicitly state that most punctuation is not stored in the index and acts as a *token separator*.\r\n # *Dot ({{.}}) Handling*: Clarify that a dot not followed by whitespace is typically kept inside the token. Consequently, hostnames (e.g., {{atlassian.com}}) and email addresses are indexed as a *single token*.\r\n # *Underscores ({{_}}) and Dashes ({{-}})*: These are treated as {*}separators{*}. A value like {{www_atlassian_com_au}} is split into four distinct tokens ({{www}}, {{atlassian}}, {{com}}, {{au}}) and is *never* stored as a single string.\r\n # *Alphanumeric \"Glue\"*: Note that numbers can \"glue\" tokens together; for example, {{com_v2}} may stay as one token depending on the analyzer.\r\n # *Wildcard Limitations*:\r\n ** Wildcard searches ( * , {{?}}) operate on *single stored tokens only*.\r\n ** Wildcard terms are *not analysed*.\r\n ** A wildcard search will return *0 results* if the search term contains a character that causes a token split (e.g., {{text ~ \"azure_diag*\"}} will fail because the underscore splits the query into terms that don't match the single-token wildcard logic).\r\n # *Phrase Search vs. Subdomains*: Phrase searches ({{\"...\"}}) match exact adjacent tokens. They can silently omit issues where the search term is part of a larger token.\r\n ** _Example_: A search for {{\"atlassian.com\"}} will not match an issue containing {{www.atlassian.com}} if the latter is indexed as a single token.\r\n # *Search Completeness & Alternatives*: Formally state that no native JQL ({{~}}) form guarantees a 100% complete result set for arbitrary strings containing special characters. Recommend the following supported alternatives for \"System of Record\" requirements:\r\n ** Use a dedicated custom field with an *Exact Text Searcher* (queried with {{=}}).\r\n ** Use regex-based search aliases (e.g., via *ScriptRunner*).\r\n # *Behavioral Changes*: Reference the behavior change introduced/fixed in *JRASERVER-79387*, where all resulting tokens from a query must be present in the document for a match to occur (included in Jira 11.3.7+).\r\n\r\nh3. *Why this is important*\r\n\r\nJira is frequently used as an operational system of record. Without clear documentation on these Lucene-specific rules, users create filters for SLAs, reporting, and automation that silently exclude valid issues, creating significant operational risk.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qgdb:","customfield_10651":null,"customfield_14734":"1|i4qgjj:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4p9zw:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4qgjb:","customfield_10653":null,"customfield_10401":null,"summary":"Update Jira Data Center search/indexing documentation to clarify JQL text search (~) behavior with special characters and tokenization rules","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":6,"total":6,"histories":[{"id":"14541043","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c52cfc079f65","name":"c52cfc079f65","key":"JIRAUSER4850838","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4850838&avatarId=6019666","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4850838&avatarId=6019666","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4850838&avatarId=6019666","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4850838&avatarId=6019666"},"displayName":"Allan O'Rourke","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-29T04:28:07.715+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"Current documentation for Jira Data Center text searching does not provide sufficient detail on how the underlying Lucene engine tokenizes strings containing special characters (dots, underscores, dashes, etc.). This leads to \"silent exclusions\" where users expect a match based on visual string similarity, but the search returns incomplete results due to how tokens are stored and queried.\r\n\r\nWe request that the following technical details be incorporated into [Search syntax for text fields | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/search-syntax-for-text-fields-939938747.html] and [Advanced searching | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html]:\r\nh4. *Proposed Documentation Updates:*\r\n # {*}Punctuation & Tokenization{*}: Explicitly state that most punctuation is not stored in the index and acts as a {*}token separator{*}.\r\n\r\n # {*}Dot ({*}{{{}.{}}}) Handling: Clarify that a dot not followed by whitespace is typically kept inside the token. Consequently, hostnames (e.g., {{{}atlassian.com{}}}) and email addresses are indexed as a {*}single token{*}.\r\n\r\n # {*}Underscores ({*}{{{}_{}}}) and Dashes ({{{}-{}}}): These are treated as {*}separators{*}. A value like {{azure_diagnostics_idx_np}} is split into four distinct tokens ({{{}azure{}}}, {{{}diagnostics{}}}, {{{}idx{}}}, {{{}np{}}}) and is *never* stored as a single string.\r\n\r\n # {*}Alphanumeric \"Glue\"{*}: Note that numbers can \"glue\" tokens together; for example, {{com_v2}} may stay as one token depending on the analyzer.\r\n\r\n # {*}Wildcard Limitations{*}:\r\n\r\n ** Wildcard searches ({{{}*{}}}, {{{}?{}}}) operate on {*}single stored tokens only{*}.\r\n\r\n ** Wildcard terms are {*}not analysed{*}.\r\n\r\n ** A wildcard search will return *0 results* if the search term contains a character that causes a token split (e.g., {{text ~ \"azure_diag*\"}} will fail because the underscore splits the query into terms that don't match the single-token wildcard logic).\r\n\r\n # {*}Phrase Search vs. Subdomains{*}: Phrase searches ({{{}\"...\"{}}}) match exact adjacent tokens. They can silently omit issues where the search term is part of a larger token.\r\n\r\n ** {_}Example{_}: A search for {{\"discussions.tripleseat.com\"}} will not match an issue containing {{links.discussions.tripleseat.com}} if the latter is indexed as a single token.\r\n\r\n # {*}Search Completeness & Alternatives{*}: Formally state that no native JQL ({{{}~{}}}) form guarantees a 100% complete result set for arbitrary strings containing special characters. Recommend the following supported alternatives for \"System of Record\" requirements:\r\n\r\n ** Use a dedicated custom field with an *Exact Text Searcher* (queried with {{{}={}}}).\r\n\r\n ** Use regex-based search aliases (e.g., via {*}ScriptRunner{*}).\r\n\r\n # {*}Behavioral Changes{*}: Reference the behavior change introduced/fixed in {*}JRASERVER-79387{*}, where all resulting tokens from a query must be present in the document for a match to occur (included in Jira 11.3.7+).\r\n\r\nh3. *Why this is important*\r\n\r\nJira is frequently used as an operational system of record. Without clear documentation on these Lucene-specific rules, users create filters for SLAs, reporting, and automation that silently exclude valid issues, creating significant operational risk.","to":null,"toString":"Current documentation for Jira Data Center text searching does not provide sufficient detail on how the underlying Lucene engine tokenizes strings containing special characters (dots, underscores, dashes, etc.). This leads to \"silent exclusions\" where users expect a match based on visual string similarity, but the search returns incomplete results due to how tokens are stored and queried.\r\n\r\nWe request that the following technical details be incorporated into [Search syntax for text fields | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/search-syntax-for-text-fields-939938747.html] and [Advanced searching | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html]:\r\nh4. *Proposed Documentation Updates:*\r\n # {*}Punctuation & Tokenization{*}: Explicitly state that most punctuation is not stored in the index and acts as a {*}token separator{*}.\r\n # {*}Dot ({*}{{{}.{}}}) Handling: Clarify that a dot not followed by whitespace is typically kept inside the token. Consequently, hostnames (e.g., {{{}atlassian.com{}}}) and email addresses are indexed as a {*}single token{*}.\r\n # {*}Underscores ({*}{{{}_{}}}) and Dashes ({{{}-{}}}): These are treated as {*}separators{*}. A value like {{azure_diagnostics_idx_np}} is split into four distinct tokens ({{{}azure{}}}, {{{}diagnostics{}}}, {{{}idx{}}}, {{{}np{}}}) and is *never* stored as a single string.\r\n # {*}Alphanumeric \"Glue\"{*}: Note that numbers can \"glue\" tokens together; for example, {{com_v2}} may stay as one token depending on the analyzer.\r\n # {*}Wildcard Limitations{*}:\r\n ** Wildcard searches ({{{}*{}}}, {{{}?{}}}) operate on {*}single stored tokens only{*}.\r\n ** Wildcard terms are {*}not analysed{*}.\r\n ** A wildcard search will return *0 results* if the search term contains a character that causes a token split (e.g., {{text ~ \"azure_diag*\"}} will fail because the underscore splits the query into terms that don't match the single-token wildcard logic).\r\n # {*}Phrase Search vs. Subdomains{*}: Phrase searches ({{{}\"...\"{}}}) match exact adjacent tokens. They can silently omit issues where the search term is part of a larger token.\r\n ** {_}Example{_}: A search for {{\"discussions.tripleseat.com\"}} will not match an issue containing {{links.discussions.tripleseat.com}} if the latter is indexed as a single token.\r\n # {*}Search Completeness & Alternatives{*}: Formally state that no native JQL ({{{}~{}}}) form guarantees a 100% complete result set for arbitrary strings containing special characters. Recommend the following supported alternatives for \"System of Record\" requirements:\r\n ** Use a dedicated custom field with an *Exact Text Searcher* (queried with {{{}={}}}).\r\n ** Use regex-based search aliases (e.g., via {*}ScriptRunner{*}).\r\n # {*}Behavioral Changes{*}: Reference the behavior change introduced/fixed in {*}JRASERVER-79387{*}, where all resulting tokens from a query must be present in the document for a match to occur (included in Jira 11.3.7+).\r\n\r\nh3. *Why this is important*\r\n\r\nJira is frequently used as an operational system of record. Without clear documentation on these Lucene-specific rules, users create filters for SLAs, reporting, and automation that silently exclude valid issues, creating significant operational risk."}]},{"id":"14541045","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c52cfc079f65","name":"c52cfc079f65","key":"JIRAUSER4850838","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4850838&avatarId=6019666","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4850838&avatarId=6019666","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4850838&avatarId=6019666","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4850838&avatarId=6019666"},"displayName":"Allan O'Rourke","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-29T04:32:58.799+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"Current documentation for Jira Data Center text searching does not provide sufficient detail on how the underlying Lucene engine tokenizes strings containing special characters (dots, underscores, dashes, etc.). This leads to \"silent exclusions\" where users expect a match based on visual string similarity, but the search returns incomplete results due to how tokens are stored and queried.\r\n\r\nWe request that the following technical details be incorporated into [Search syntax for text fields | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/search-syntax-for-text-fields-939938747.html] and [Advanced searching | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html]:\r\nh4. *Proposed Documentation Updates:*\r\n # {*}Punctuation & Tokenization{*}: Explicitly state that most punctuation is not stored in the index and acts as a {*}token separator{*}.\r\n # {*}Dot ({*}{{{}.{}}}) Handling: Clarify that a dot not followed by whitespace is typically kept inside the token. Consequently, hostnames (e.g., {{{}atlassian.com{}}}) and email addresses are indexed as a {*}single token{*}.\r\n # {*}Underscores ({*}{{{}_{}}}) and Dashes ({{{}-{}}}): These are treated as {*}separators{*}. A value like {{azure_diagnostics_idx_np}} is split into four distinct tokens ({{{}azure{}}}, {{{}diagnostics{}}}, {{{}idx{}}}, {{{}np{}}}) and is *never* stored as a single string.\r\n # {*}Alphanumeric \"Glue\"{*}: Note that numbers can \"glue\" tokens together; for example, {{com_v2}} may stay as one token depending on the analyzer.\r\n # {*}Wildcard Limitations{*}:\r\n ** Wildcard searches ({{{}*{}}}, {{{}?{}}}) operate on {*}single stored tokens only{*}.\r\n ** Wildcard terms are {*}not analysed{*}.\r\n ** A wildcard search will return *0 results* if the search term contains a character that causes a token split (e.g., {{text ~ \"azure_diag*\"}} will fail because the underscore splits the query into terms that don't match the single-token wildcard logic).\r\n # {*}Phrase Search vs. Subdomains{*}: Phrase searches ({{{}\"...\"{}}}) match exact adjacent tokens. They can silently omit issues where the search term is part of a larger token.\r\n ** {_}Example{_}: A search for {{\"discussions.tripleseat.com\"}} will not match an issue containing {{links.discussions.tripleseat.com}} if the latter is indexed as a single token.\r\n # {*}Search Completeness & Alternatives{*}: Formally state that no native JQL ({{{}~{}}}) form guarantees a 100% complete result set for arbitrary strings containing special characters. Recommend the following supported alternatives for \"System of Record\" requirements:\r\n ** Use a dedicated custom field with an *Exact Text Searcher* (queried with {{{}={}}}).\r\n ** Use regex-based search aliases (e.g., via {*}ScriptRunner{*}).\r\n # {*}Behavioral Changes{*}: Reference the behavior change introduced/fixed in {*}JRASERVER-79387{*}, where all resulting tokens from a query must be present in the document for a match to occur (included in Jira 11.3.7+).\r\n\r\nh3. *Why this is important*\r\n\r\nJira is frequently used as an operational system of record. Without clear documentation on these Lucene-specific rules, users create filters for SLAs, reporting, and automation that silently exclude valid issues, creating significant operational risk.","to":null,"toString":"Current documentation for Jira Data Center text searching does not provide sufficient detail on how the underlying Lucene engine tokenizes strings containing special characters (dots, underscores, dashes, etc.). This leads to \"silent exclusions\" where users expect a match based on visual string similarity, but the search returns incomplete results due to how tokens are stored and queried.\r\n\r\nWe request that the following technical details be incorporated into [Search syntax for text fields | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/search-syntax-for-text-fields-939938747.html] and [Advanced searching | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html]:\r\nh4. *Proposed Documentation Updates:*\r\n # {*}Punctuation & Tokenization{*}: Explicitly state that most punctuation is not stored in the index and acts as a {*}token separator{*}.\r\n # {*}Dot ({*}{{{}.{}}}) Handling: Clarify that a dot not followed by whitespace is typically kept inside the token. Consequently, hostnames (e.g., {{{}atlassian.com{}}}) and email addresses are indexed as a {*}single token{*}.\r\n # {*}Underscores ({*}{{{}_{}}}) and Dashes ({{{}-{}}}): These are treated as {*}separators{*}. A value like {{www_atlassian_com_au}} is split into four distinct tokens ({{{}www{}}}, {{{}atlassian{}}}, {{{}com{}}}, {{{}au{}}}) and is *never* stored as a single string.\r\n # {*}Alphanumeric \"Glue\"{*}: Note that numbers can \"glue\" tokens together; for example, {{com_v2}} may stay as one token depending on the analyzer.\r\n # {*}Wildcard Limitations{*}:\r\n ** Wildcard searches ({{{}*{}}}, {{{}?{}}}) operate on {*}single stored tokens only{*}.\r\n ** Wildcard terms are {*}not analysed{*}.\r\n ** A wildcard search will return *0 results* if the search term contains a character that causes a token split (e.g., {{text ~ \"azure_diag*\"}} will fail because the underscore splits the query into terms that don't match the single-token wildcard logic).\r\n # {*}Phrase Search vs. Subdomains{*}: Phrase searches ({{{}\"...\"{}}}) match exact adjacent tokens. They can silently omit issues where the search term is part of a larger token.\r\n ** {_}Example{_}: A search for {{\"atlassian.com\"}} will not match an issue containing {{www.atlassian.com}} if the latter is indexed as a single token.\r\n # {*}Search Completeness & Alternatives{*}: Formally state that no native JQL ({{{}~{}}}) form guarantees a 100% complete result set for arbitrary strings containing special characters. Recommend the following supported alternatives for \"System of Record\" requirements:\r\n ** Use a dedicated custom field with an *Exact Text Searcher* (queried with {{{}={}}}).\r\n ** Use regex-based search aliases (e.g., via {*}ScriptRunner{*}).\r\n # {*}Behavioral Changes{*}: Reference the behavior change introduced/fixed in {*}JRASERVER-79387{*}, where all resulting tokens from a query must be present in the document for a match to occur (included in Jira 11.3.7+).\r\n\r\nh3. *Why this is important*\r\n\r\nJira is frequently used as an operational system of record. Without clear documentation on these Lucene-specific rules, users create filters for SLAs, reporting, and automation that silently exclude valid issues, creating significant operational risk."}]},{"id":"14541046","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c52cfc079f65","name":"c52cfc079f65","key":"JIRAUSER4850838","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4850838&avatarId=6019666","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4850838&avatarId=6019666","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4850838&avatarId=6019666","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4850838&avatarId=6019666"},"displayName":"Allan O'Rourke","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-29T04:33:58.868+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"Current documentation for Jira Data Center text searching does not provide sufficient detail on how the underlying Lucene engine tokenizes strings containing special characters (dots, underscores, dashes, etc.). This leads to \"silent exclusions\" where users expect a match based on visual string similarity, but the search returns incomplete results due to how tokens are stored and queried.\r\n\r\nWe request that the following technical details be incorporated into [Search syntax for text fields | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/search-syntax-for-text-fields-939938747.html] and [Advanced searching | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html]:\r\nh4. *Proposed Documentation Updates:*\r\n # {*}Punctuation & Tokenization{*}: Explicitly state that most punctuation is not stored in the index and acts as a {*}token separator{*}.\r\n # {*}Dot ({*}{{{}.{}}}) Handling: Clarify that a dot not followed by whitespace is typically kept inside the token. Consequently, hostnames (e.g., {{{}atlassian.com{}}}) and email addresses are indexed as a {*}single token{*}.\r\n # {*}Underscores ({*}{{{}_{}}}) and Dashes ({{{}-{}}}): These are treated as {*}separators{*}. A value like {{www_atlassian_com_au}} is split into four distinct tokens ({{{}www{}}}, {{{}atlassian{}}}, {{{}com{}}}, {{{}au{}}}) and is *never* stored as a single string.\r\n # {*}Alphanumeric \"Glue\"{*}: Note that numbers can \"glue\" tokens together; for example, {{com_v2}} may stay as one token depending on the analyzer.\r\n # {*}Wildcard Limitations{*}:\r\n ** Wildcard searches ({{{}*{}}}, {{{}?{}}}) operate on {*}single stored tokens only{*}.\r\n ** Wildcard terms are {*}not analysed{*}.\r\n ** A wildcard search will return *0 results* if the search term contains a character that causes a token split (e.g., {{text ~ \"azure_diag*\"}} will fail because the underscore splits the query into terms that don't match the single-token wildcard logic).\r\n # {*}Phrase Search vs. Subdomains{*}: Phrase searches ({{{}\"...\"{}}}) match exact adjacent tokens. They can silently omit issues where the search term is part of a larger token.\r\n ** {_}Example{_}: A search for {{\"atlassian.com\"}} will not match an issue containing {{www.atlassian.com}} if the latter is indexed as a single token.\r\n # {*}Search Completeness & Alternatives{*}: Formally state that no native JQL ({{{}~{}}}) form guarantees a 100% complete result set for arbitrary strings containing special characters. Recommend the following supported alternatives for \"System of Record\" requirements:\r\n ** Use a dedicated custom field with an *Exact Text Searcher* (queried with {{{}={}}}).\r\n ** Use regex-based search aliases (e.g., via {*}ScriptRunner{*}).\r\n # {*}Behavioral Changes{*}: Reference the behavior change introduced/fixed in {*}JRASERVER-79387{*}, where all resulting tokens from a query must be present in the document for a match to occur (included in Jira 11.3.7+).\r\n\r\nh3. *Why this is important*\r\n\r\nJira is frequently used as an operational system of record. Without clear documentation on these Lucene-specific rules, users create filters for SLAs, reporting, and automation that silently exclude valid issues, creating significant operational risk.","to":null,"toString":"Current documentation for Jira Data Center text searching does not provide sufficient detail on how the underlying Lucene engine tokenizes strings containing special characters (dots, underscores, dashes, etc.). This leads to \"silent exclusions\" where users expect a match based on visual string similarity, but the search returns incomplete results due to how tokens are stored and queried.\r\n\r\nWe request that the following technical details be incorporated into [Search syntax for text fields | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/search-syntax-for-text-fields-939938747.html] and [Advanced searching | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html]:\r\nh4. *Proposed Documentation Updates:*\r\n # *Punctuation & Tokenization*: Explicitly state that most punctuation is not stored in the index and acts as a *token separator*.\r\n # {*}Dot ({*}{{{}.{}}}) Handling: Clarify that a dot not followed by whitespace is typically kept inside the token. Consequently, hostnames (e.g., {{{}atlassian.com{}}}) and email addresses are indexed as a {*}single token{*}.\r\n # {*}Underscores ({*}{{{}_{}}}) and Dashes ({{{}-{}}}): These are treated as {*}separators{*}. A value like {{www_atlassian_com_au}} is split into four distinct tokens ({{{}www{}}}, {{{}atlassian{}}}, {{{}com{}}}, {{{}au{}}}) and is *never* stored as a single string.\r\n # {*}Alphanumeric \"Glue\"{*}: Note that numbers can \"glue\" tokens together; for example, {{com_v2}} may stay as one token depending on the analyzer.\r\n # {*}Wildcard Limitations{*}:\r\n ** Wildcard searches ({{{}*{}}}, {{{}?{}}}) operate on {*}single stored tokens only{*}.\r\n ** Wildcard terms are {*}not analysed{*}.\r\n ** A wildcard search will return *0 results* if the search term contains a character that causes a token split (e.g., {{text ~ \"azure_diag*\"}} will fail because the underscore splits the query into terms that don't match the single-token wildcard logic).\r\n # {*}Phrase Search vs. Subdomains{*}: Phrase searches ({{{}\"...\"{}}}) match exact adjacent tokens. They can silently omit issues where the search term is part of a larger token.\r\n ** {_}Example{_}: A search for {{\"atlassian.com\"}} will not match an issue containing {{www.atlassian.com}} if the latter is indexed as a single token.\r\n # {*}Search Completeness & Alternatives{*}: Formally state that no native JQL ({{{}~{}}}) form guarantees a 100% complete result set for arbitrary strings containing special characters. Recommend the following supported alternatives for \"System of Record\" requirements:\r\n ** Use a dedicated custom field with an *Exact Text Searcher* (queried with {{{}={}}}).\r\n ** Use regex-based search aliases (e.g., via {*}ScriptRunner{*}).\r\n # {*}Behavioral Changes{*}: Reference the behavior change introduced/fixed in {*}JRASERVER-79387{*}, where all resulting tokens from a query must be present in the document for a match to occur (included in Jira 11.3.7+).\r\n\r\nh3. *Why this is important*\r\n\r\nJira is frequently used as an operational system of record. Without clear documentation on these Lucene-specific rules, users create filters for SLAs, reporting, and automation that silently exclude valid issues, creating significant operational risk."}]},{"id":"14541050","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c52cfc079f65","name":"c52cfc079f65","key":"JIRAUSER4850838","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4850838&avatarId=6019666","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4850838&avatarId=6019666","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4850838&avatarId=6019666","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4850838&avatarId=6019666"},"displayName":"Allan O'Rourke","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-29T04:45:08.303+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"Current documentation for Jira Data Center text searching does not provide sufficient detail on how the underlying Lucene engine tokenizes strings containing special characters (dots, underscores, dashes, etc.). This leads to \"silent exclusions\" where users expect a match based on visual string similarity, but the search returns incomplete results due to how tokens are stored and queried.\r\n\r\nWe request that the following technical details be incorporated into [Search syntax for text fields | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/search-syntax-for-text-fields-939938747.html] and [Advanced searching | Jira Software Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html]:\r\nh4. *Proposed Documentation Updates:*\r\n # *Punctuation & Tokenization*: Explicitly state that most punctuation is not stored in the index and acts as a *token separator*.\r\n # {*}Dot ({*}{{{}.{}}}) Handling: Clarify that a dot not followed by whitespace is typically kept inside the token. Consequently, hostnames (e.g., {{{}atlassian.com{}}}) and email addresses are indexed as a {*}single token{*}.\r\n # {*}Underscores ({*}{{{}_{}}}) and Dashes ({{{}-{}}}): These are treated as {*}separators{*}. A value like {{www_atlassian_com_au}} is split into four distinct tokens ({{{}www{}}}, {{{}atlassian{}}}, {{{}com{}}}, {{{}au{}}}) and is *never* stored as a single string.\r\n # {*}Alphanumeric \"Glue\"{*}: Note that numbers can \"glue\" tokens together; for example, {{com_v2}} may stay as one token depending on the analyzer.\r\n # {*}Wildcard Limitations{*}:\r\n ** Wildcard searches ({{{}*{}}}, {{{}?{}}}) operate on {*}single stored tokens only{*}.\r\n ** Wildcard terms are {*}not analysed{*}.\r\n ** A wildcard search will return *0 results* if the search term contains a character that causes a token split (e.g., {{text ~ \"azure_diag*\"}} will fail because the underscore splits the query into terms that don't match the single-token wildcard logic).\r\n # {*}Phrase Search vs. Subdomains{*}: Phrase searches ({{{}\"...\"{}}}) match exact adjacent tokens. They can silently omit issues where the search term is part of a larger token.\r\n ** {_}Example{_}: A search for {{\"atlassian.com\"}} will not match an issue containing {{www.atlassian.com}} if the latter is indexed as a single token.\r\n # {*}Search Completeness & Alternatives{*}: Formally state that no native JQL ({{{}~{}}}) form guarantees a 100% complete result set for arbitrary strings containing special characters. Recommend the following supported alternatives for \"System of Record\" requirements:\r\n ** Use a dedicated custom field with an *Exact Text Searcher* (queried with {{{}={}}}).\r\n ** Use regex-based search aliases (e.g., via {*}ScriptRunner{*}).\r\n # {*}Behavioral Changes{*}: Reference the behavior change introduced/fixed in {*}JRASERVER-79387{*}, where all resulting tokens from a query must be present in the document for a match to occur (included in Jira 11.3.7+).\r\n\r\nh3. *Why this is important*\r\n\r\nJira is frequently used as an operational system of record. Without clear documentation on these Lucene-specific rules, users create filters for SLAs, reporting, and automation that silently exclude valid issues, creating significant operational risk.","to":null,"toString":"Current documentation for Jira Data Center text searching does not provide sufficient detail on how the underlying Lucene engine tokenizes strings containing special characters (dots, underscores, dashes, etc.). This leads to \"silent exclusions\" where users expect a match based on visual string similarity, but the search returns incomplete results due to how tokens are stored and queried.\r\n\r\nWe request that the following technical details be incorporated into [Search syntax for text fields - Jira Software Data Center 11.3 - Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/search-syntax-for-text-fields-939938747.html] and [Advanced searching - Jira Software Data Center 11.3 - Atlassian Documentation|https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html]:\r\nh4. *Proposed Documentation Updates:*\r\n # *Punctuation & Tokenization*: Explicitly state that most punctuation is not stored in the index and acts as a *token separator*.\r\n # *Dot ({{.}}) Handling*: Clarify that a dot not followed by whitespace is typically kept inside the token. Consequently, hostnames (e.g., {{atlassian.com}}) and email addresses are indexed as a *single token*.\r\n # *Underscores ({{_}}) and Dashes ({{-}})*: These are treated as {*}separators{*}. A value like {{www_atlassian_com_au}} is split into four distinct tokens ({{www}}, {{atlassian}}, {{com}}, {{au}}) and is *never* stored as a single string.\r\n # *Alphanumeric \"Glue\"*: Note that numbers can \"glue\" tokens together; for example, {{com_v2}} may stay as one token depending on the analyzer.\r\n # *Wildcard Limitations*:\r\n ** Wildcard searches ( * , {{?}}) operate on *single stored tokens only*.\r\n ** Wildcard terms are *not analysed*.\r\n ** A wildcard search will return *0 results* if the search term contains a character that causes a token split (e.g., {{text ~ \"azure_diag*\"}} will fail because the underscore splits the query into terms that don't match the single-token wildcard logic).\r\n # *Phrase Search vs. Subdomains*: Phrase searches ({{\"...\"}}) match exact adjacent tokens. They can silently omit issues where the search term is part of a larger token.\r\n ** _Example_: A search for {{\"atlassian.com\"}} will not match an issue containing {{www.atlassian.com}} if the latter is indexed as a single token.\r\n # *Search Completeness & Alternatives*: Formally state that no native JQL ({{~}}) form guarantees a 100% complete result set for arbitrary strings containing special characters. Recommend the following supported alternatives for \"System of Record\" requirements:\r\n ** Use a dedicated custom field with an *Exact Text Searcher* (queried with {{=}}).\r\n ** Use regex-based search aliases (e.g., via *ScriptRunner*).\r\n # *Behavioral Changes*: Reference the behavior change introduced/fixed in *JRASERVER-79387*, where all resulting tokens from a query must be present in the document for a match to occur (included in Jira 11.3.7+).\r\n\r\nh3. *Why this is important*\r\n\r\nJira is frequently used as an operational system of record. Without clear documentation on these Lucene-specific rules, users create filters for SLAs, reporting, and automation that silently exclude valid issues, creating significant operational risk."}]},{"id":"14541053","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c52cfc079f65","name":"c52cfc079f65","key":"JIRAUSER4850838","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4850838&avatarId=6019666","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4850838&avatarId=6019666","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4850838&avatarId=6019666","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4850838&avatarId=6019666"},"displayName":"Allan O'Rourke","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-29T04:48:26.526+0000","items":[{"field":"summary","fieldtype":"jira","from":null,"fromString":"Update Jira Data Center search/indexing documentation to clarify JQL text search (~) behavior with special characters and tokenization rules.","to":null,"toString":"Update Jira Data Center search/indexing documentation to clarify JQL text search (~) behavior with special characters and tokenization rules"}]},{"id":"14545697","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-31T04:05:20.117+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157628","self":"https://jira.atlassian.com/rest/api/2/issue/2157628","key":"JRASERVER-79474","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/77796","id":"77796","name":"Search - Search API"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ad506bb12b8e","name":"ad506bb12b8e","key":"JIRAUSER5461041","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5461041&avatarId=6424630","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5461041&avatarId=6424630","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5461041&avatarId=6424630","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5461041&avatarId=6424630"},"displayName":"Chandra Shekhar Pandey","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ad506bb12b8e","name":"ad506bb12b8e","key":"JIRAUSER5461041","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5461041&avatarId=6424630","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5461041&avatarId=6424630","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5461041&avatarId=6424630","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5461041&avatarId=6424630"},"displayName":"Chandra Shekhar Pandey","active":true,"timeZone":"UTC"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79474/votes","votes":17,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79474/watchers","watchCount":8,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-07-28T08:17:59.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qfy7:","updated":"2026-08-07T04:07:42.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"The *com.atlassian.jira.search.aggregation.metric* package in jira-api provides a set of metric aggregation classes that allow Jira Data Center plugin developers to compute aggregate values over JQL search result sets.\r\n\r\nHowever, while most standard metric aggregations are available, *MinAggregation* is absent from the public API across all Jira DC versions 11.0.0 through 11.3.8.\r\n\r\n \r\n\r\nVerified against official Jira DC 11.0.0 Javadoc:\r\n\r\n•  ✅ MaxAggregation exists: https://docs.atlassian.com/software/jira/docs/api/11.0.0/com/atlassian/jira/search/aggregation/metric/max/MaxAggregation.html\r\n•  ❌ MinAggregation returns 404: https://docs.atlassian.com/software/jira/docs/api/11.0.0/com/atlassian/jira/search/aggregation/metric/min/MinAggregation.html","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qft3:","customfield_10651":null,"customfield_14734":"1|i4qfzb:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4p9fo:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4qfz3:","customfield_10653":null,"customfield_10401":null,"summary":" MinAggregation missing from com.atlassian.jira.search.aggregation.metric in jira-api","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":2,"total":2,"histories":[{"id":"14556089","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-05T07:26:07.861+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14559988","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-07T04:07:42.791+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157466","self":"https://jira.atlassian.com/rest/api/2/issue/2157466","key":"JRASERVER-79473","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110999","id":"110999","description":"","name":"11.0.0","archived":false,"released":true,"releaseDate":"2025-08-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/115510","id":"115510","name":"11.3.3","archived":false,"released":true,"releaseDate":"2026-03-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13170","id":"13170","name":"REST API"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d74d3b1a350","name":"7d74d3b1a350","key":"JIRAUSER4626561","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4626561&avatarId=5816066","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4626561&avatarId=5816066","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4626561&avatarId=5816066","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4626561&avatarId=5816066"},"displayName":"Rodrigo Jose Zaparoli","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d74d3b1a350","name":"7d74d3b1a350","key":"JIRAUSER4626561","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4626561&avatarId=5816066","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4626561&avatarId=5816066","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4626561&avatarId=5816066","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4626561&avatarId=5816066"},"displayName":"Rodrigo Jose Zaparoli","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79473/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79473/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-27T19:34:00.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qfmv:","updated":"2026-08-07T20:17:03.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nIn Jira Data Center 11.x, the {{/status}} health check endpoint returns HTTP 404 (Tomcat default error page) when the application starts in a {{FIRST_RUN}} state — i.e., when {{dbconfig.xml}} is not yet configured.\r\n{code:java}\r\nHTTP Status 404 – Not Found\r\nType Status Report\r\nDescription: The origin server did not find a current representation for the target resource\r\nor is not willing to disclose that one exists. {code}\r\nIn Jira Data Center 10.x, the same scenario correctly returns HTTP 200 with \\{\"state\":\"FIRST_RUN\"}, as documented in [Jira 'status' endpoint response meanings | Jira and Jira Service Management | Atlassian Support.|https://support.atlassian.com/jira/kb/jira-status-endpoint-response-meanings/]\r\n\r\n(i) Note: If we started Jira without both dbconfig.xml and cluster.properties the /status will return the \\{\"state\":\"FIRST_RUN\"}; however, if we start Jira with cluster.properties and no dbconfig.xml, a 404 error will happen.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Install Jira Software *Data Center*\r\n # *DO configure* {{cluster.properties}} in JIRA_HOME\r\n # *Do NOT configure* {{dbconfig.xml}} in JIRA_HOME\r\n # Start Jira\r\n # Make a GET request to {{JIRA_BASEURL:<port>/status}}\r\n\r\nh3. Expected Results\r\nHTTP 200 response with JSON body:\r\n{code}\r\n{\"state\":\"FIRST_RUN\"}\r\n{code}\r\n\r\n\r\n\r\nh3. Actual Results\r\n\r\nJira 11.x returns HTTP 404 with Tomcat's default error page:\r\n{code}\r\nHTTP Status 404 – Not Found\r\nType Status Report\r\nDescription: The origin server did not find a current representation for the target resource\r\nor is not willing to disclose that one exists.\r\nApache Tomcat/10.1.53\r\n{code}\r\n\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qfhr:","customfield_14734":"1|i4qfnz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p94c:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qfnr:","customfield_12830":null,"customfield_10401":null,"summary":"/status endpoint returns HTTP 404 instead of HTTP 200 {\"state\":\"FIRST_RUN\"} in Jira DC 11.x when dbconfig.xml is not configured","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":3,"total":3,"histories":[{"id":"14537597","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-27T20:30:01.997+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11"}]},{"id":"14540025","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=28aa227a1664","name":"28aa227a1664","key":"JIRAUSER5603251","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5603251&avatarId=6588928","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5603251&avatarId=6588928","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5603251&avatarId=6588928","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5603251&avatarId=6588928"},"displayName":"Szymon Rachański","active":true,"timeZone":"UTC"},"created":"2026-07-28T14:25:15.369+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14541196","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-29T04:05:24.046+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157267","self":"https://jira.atlassian.com/rest/api/2/issue/2157267","key":"JRASERVER-79472","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"},{"self":"https://jira.atlassian.com/rest/api/2/version/115299","id":"115299","name":"12.0.0","archived":false,"released":false,"releaseDate":"2026-08-31"},{"self":"https://jira.atlassian.com/rest/api/2/version/117595","id":"117595","name":"10.3.25","archived":false,"released":false,"releaseDate":"2026-09-01"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/115517","id":"115517","name":"11.3.5","archived":false,"released":true,"releaseDate":"2026-05-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/116596","id":"116596","name":"10.3.21","archived":false,"released":true,"releaseDate":"2026-06-02"}],"customfield_20934":null,"issuelinks":[{"id":"554649","self":"https://jira.atlassian.com/rest/api/2/issueLink/554649","outwardIssue":{"id":"1701266","key":"JRASERVER-71975","self":"https://jira.atlassian.com/rest/api/2/issue/1701266","fields":{"summary":"Make Jira and other Atlassian self-hosted products FIPS 140-2 compliant","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55613","id":"55613","name":"Data Center - Node replication"},{"self":"https://jira.atlassian.com/rest/api/2/component/55605","id":"55605","name":"Environment - Java"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79472/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79472/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-24T14:33:57.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qekf:","updated":"2026-08-11T12:07:58.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen Secret Service is explicitly disabled with {{-Datlassian.secret.service.state=disabled}}, Jira's RMI cluster-authentication path does not handle an already migrated {{rmi.socket.cluster.auth.secret.key}} consistently.\r\n\r\nOther startup paths, such as database configuration, use a legacy storage path when Secret Service is disabled. However, the RMI cluster-authentication path falls back to the {{securityproperty}} database value. For migrated secrets this is {{ATL_SECURED}}, a Secret Service marker rather than the Base64-encoded key. Jira then attempts to decode the marker and fails during node startup.\r\n\r\nh3. Steps to Reproduce\r\n # Set up a clustered Jira Data Center environment\r\n # Ensure {{rmi.socket.cluster.auth.secret.key}} has migrated to Secret Service, so that the corresponding {{securityproperty}} value is {{ATL_SECURED}}\r\n # Start Jira with the JVM argument {{-Datlassian.secret.service.state=disabled}}\r\n # Start a subsequent cluster node\r\n\r\nh3. Expected Results\r\n\r\nWhen Secret Service is explicitly disabled, Jira handles an already migrated RMI cluster-authentication key consistently with other Secret Service consumers.\r\n\r\nJira should not attempt to Base64-decode the {{ATL_SECURED}} migration marker. It should either use a supported legacy key-storage or regeneration path, or fail with a clear actionable error explaining that Secret Service must be enabled before RMI cluster authentication can be used.\r\nh3. Actual Results\r\n\r\nThe RMI cluster-authentication path falls back to the {{securityproperty}} database value {{ATL_SECURED}} and attempts to decode it as Base64. Node startup fails with {{Illegal base64 character 7b}}, without identifying the disabled Secret Service configuration or the migrated-secret state.\r\n\r\nThe new node fails to start and the following exception is logged in {{atlassian-jira.log}}:\r\n{noformat}\r\nERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.\r\nnet.sf.ehcache.CacheException: java.util.concurrent.CompletionException: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat net.sf.ehcache.CacheManager.init(CacheManager.java:426)\r\n    ...\r\nCaused by: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat java.base/java.util.Base64$Decoder.decode0(Base64.java:848)\r\n\tat java.base/java.util.Base64$Decoder.decode(Base64.java:566)  {noformat}\r\nh3. Workaround\r\n\r\nRemove {{-Datlassian.secret.service.state=disabled}} and restore Secret Service before restarting Jira or attempting to regenerate the cluster-authentication key.\r\n\r\nAs a temporary mitigation, the following SQL query sets the RMI cluster-authentication property to blank, allowing the node to start without using RMI cluster authentication:\r\n{code:sql}\r\nupdate securityproperty\r\nset property_value = ''\r\nwhere property_key = 'rmi.socket.cluster.auth.secret.key';\r\n{code}\r\nNote: This is not successful key renegotiation. It is a mitigation that bypasses RMI cluster authentication.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qefb:","customfield_14734":"1|i4qelj:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p81w:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qelb:","customfield_12830":null,"customfield_10401":null,"summary":"RMI auth prevents Jira startup when Secret Service is disabled after secret migration","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":22,"total":22,"histories":[{"id":"14530899","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"created":"2026-07-24T14:34:18.479+0000","items":[{"field":"summary","fieldtype":"jira","from":null,"fromString":"In a FIPS enabled Clustered Environment, RMI Authentication can Prevent Nodes from Starting ","to":null,"toString":"In a FIPS enabled Clustered Environment, RMI Encryption can Prevent Nodes from Starting "}]},{"id":"14530900","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"created":"2026-07-24T14:34:35.249+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nWhen Jira is setup as a clustered environment and FIPS is enabled, then cluster authentication can break. As a result, the node will not be able to start until the {{rmi.socket.cluster.auth.secret.key}} is set to a blank value. \r\nh3. Steps to Reproduce\r\n # Setup a [FIPS enabled Deployment|https://community.atlassian.com/forums/Data-Center-articles/UBI-Based-Atlassian-DC-Container-Images-Released/ba-p/2639843]\r\n # [Cluster the Environment|https://confluence.atlassian.com/adminjiraserver/set-up-a-jira-data-center-cluster-993929600.html]\r\n # Try to start Node 2\r\n\r\nh3. Expected Results\r\n\r\nNode 2 starts successfully\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\nERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.\r\nnet.sf.ehcache.CacheException: java.util.concurrent.CompletionException: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat net.sf.ehcache.CacheManager.init(CacheManager.java:426)\r\n    ...\r\nCaused by: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat java.base/java.util.Base64$Decoder.decode0(Base64.java:848)\r\n\tat java.base/java.util.Base64$Decoder.decode(Base64.java:566)  {noformat}\r\nh3. Workaround\r\n\r\nTo mitigate the error and allow subsequent nodes to start, run the following SQL query against Jira's database.\r\n{code:java}\r\nupdate securityproperty set property_value = '' where property_key = 'rmi.socket.cluster.auth.secret.key'; {code}\r\nThis is similar to: [Fix Second Node Startup Issue due to Encryption Key Issue|https://support.atlassian.com/jira/kb/fix-second-node-startup-failure-due-to-encryption-key-issue-on-jira-dc/] but because FIPS is enabled, if you delete the encryption key then Jira is still unable to use it after it has been re-negotiated.","to":null,"toString":"h3. Issue Summary\r\n\r\nWhen Jira is setup as a clustered environment and FIPS is enabled, then cluster authentication encryption can break. As a result, the node will not be able to start until the {{rmi.socket.cluster.auth.secret.key}} is set to a blank value. \r\nh3. Steps to Reproduce\r\n # Setup a [FIPS enabled Deployment|https://community.atlassian.com/forums/Data-Center-articles/UBI-Based-Atlassian-DC-Container-Images-Released/ba-p/2639843]\r\n # [Cluster the Environment|https://confluence.atlassian.com/adminjiraserver/set-up-a-jira-data-center-cluster-993929600.html]\r\n # Try to start Node 2\r\n\r\nh3. Expected Results\r\n\r\nNode 2 starts successfully\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\nERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.\r\nnet.sf.ehcache.CacheException: java.util.concurrent.CompletionException: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat net.sf.ehcache.CacheManager.init(CacheManager.java:426)\r\n    ...\r\nCaused by: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat java.base/java.util.Base64$Decoder.decode0(Base64.java:848)\r\n\tat java.base/java.util.Base64$Decoder.decode(Base64.java:566)  {noformat}\r\nh3. Workaround\r\n\r\nTo mitigate the error and allow subsequent nodes to start, run the following SQL query against Jira's database.\r\n{code:java}\r\nupdate securityproperty set property_value = '' where property_key = 'rmi.socket.cluster.auth.secret.key'; {code}\r\nThis is similar to: [Fix Second Node Startup Issue due to Encryption Key Issue|https://support.atlassian.com/jira/kb/fix-second-node-startup-failure-due-to-encryption-key-issue-on-jira-dc/] but because FIPS is enabled, if you delete the encryption key then Jira is still unable to use it after it has been re-negotiated."}]},{"id":"14530901","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"created":"2026-07-24T14:35:03.679+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-71975","toString":"This issue relates to JRASERVER-71975"}]},{"id":"14530903","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"created":"2026-07-24T14:39:29.764+0000","items":[{"field":"summary","fieldtype":"jira","from":null,"fromString":"In a FIPS enabled Clustered Environment, RMI Encryption can Prevent Nodes from Starting ","to":null,"toString":"In a FIPS enabled Clustered Environment, the RMI Authentication Key can Prevent Nodes from Starting "}]},{"id":"14530904","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"created":"2026-07-24T14:39:53.056+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nWhen Jira is setup as a clustered environment and FIPS is enabled, then cluster authentication encryption can break. As a result, the node will not be able to start until the {{rmi.socket.cluster.auth.secret.key}} is set to a blank value. \r\nh3. Steps to Reproduce\r\n # Setup a [FIPS enabled Deployment|https://community.atlassian.com/forums/Data-Center-articles/UBI-Based-Atlassian-DC-Container-Images-Released/ba-p/2639843]\r\n # [Cluster the Environment|https://confluence.atlassian.com/adminjiraserver/set-up-a-jira-data-center-cluster-993929600.html]\r\n # Try to start Node 2\r\n\r\nh3. Expected Results\r\n\r\nNode 2 starts successfully\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\nERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.\r\nnet.sf.ehcache.CacheException: java.util.concurrent.CompletionException: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat net.sf.ehcache.CacheManager.init(CacheManager.java:426)\r\n    ...\r\nCaused by: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat java.base/java.util.Base64$Decoder.decode0(Base64.java:848)\r\n\tat java.base/java.util.Base64$Decoder.decode(Base64.java:566)  {noformat}\r\nh3. Workaround\r\n\r\nTo mitigate the error and allow subsequent nodes to start, run the following SQL query against Jira's database.\r\n{code:java}\r\nupdate securityproperty set property_value = '' where property_key = 'rmi.socket.cluster.auth.secret.key'; {code}\r\nThis is similar to: [Fix Second Node Startup Issue due to Encryption Key Issue|https://support.atlassian.com/jira/kb/fix-second-node-startup-failure-due-to-encryption-key-issue-on-jira-dc/] but because FIPS is enabled, if you delete the encryption key then Jira is still unable to use it after it has been re-negotiated.","to":null,"toString":"h3. Issue Summary\r\n\r\nWhen Jira is setup as a clustered environment and FIPS is enabled, then cluster authentication encryption key might not be able to be read by Jira. As a result, the node will not be able to start until the {{rmi.socket.cluster.auth.secret.key}} is set to a blank value. \r\nh3. Steps to Reproduce\r\n # Setup a [FIPS enabled Deployment|https://community.atlassian.com/forums/Data-Center-articles/UBI-Based-Atlassian-DC-Container-Images-Released/ba-p/2639843]\r\n # [Cluster the Environment|https://confluence.atlassian.com/adminjiraserver/set-up-a-jira-data-center-cluster-993929600.html]\r\n # Try to start Node 2\r\n\r\nh3. Expected Results\r\n\r\nNode 2 starts successfully\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\nERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.\r\nnet.sf.ehcache.CacheException: java.util.concurrent.CompletionException: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat net.sf.ehcache.CacheManager.init(CacheManager.java:426)\r\n    ...\r\nCaused by: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat java.base/java.util.Base64$Decoder.decode0(Base64.java:848)\r\n\tat java.base/java.util.Base64$Decoder.decode(Base64.java:566)  {noformat}\r\nh3. Workaround\r\n\r\nTo mitigate the error and allow subsequent nodes to start, run the following SQL query against Jira's database.\r\n{code:java}\r\nupdate securityproperty set property_value = '' where property_key = 'rmi.socket.cluster.auth.secret.key'; {code}\r\nThis is similar to: [Fix Second Node Startup Issue due to Encryption Key Issue|https://support.atlassian.com/jira/kb/fix-second-node-startup-failure-due-to-encryption-key-issue-on-jira-dc/] but because FIPS is enabled, if you delete the encryption key then Jira is still unable to use it after it has been re-negotiated."}]},{"id":"14530905","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"created":"2026-07-24T14:43:11.045+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nWhen Jira is setup as a clustered environment and FIPS is enabled, then cluster authentication encryption key might not be able to be read by Jira. As a result, the node will not be able to start until the {{rmi.socket.cluster.auth.secret.key}} is set to a blank value. \r\nh3. Steps to Reproduce\r\n # Setup a [FIPS enabled Deployment|https://community.atlassian.com/forums/Data-Center-articles/UBI-Based-Atlassian-DC-Container-Images-Released/ba-p/2639843]\r\n # [Cluster the Environment|https://confluence.atlassian.com/adminjiraserver/set-up-a-jira-data-center-cluster-993929600.html]\r\n # Try to start Node 2\r\n\r\nh3. Expected Results\r\n\r\nNode 2 starts successfully\r\nh3. Actual Results\r\n\r\nThe below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\nERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.\r\nnet.sf.ehcache.CacheException: java.util.concurrent.CompletionException: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat net.sf.ehcache.CacheManager.init(CacheManager.java:426)\r\n    ...\r\nCaused by: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat java.base/java.util.Base64$Decoder.decode0(Base64.java:848)\r\n\tat java.base/java.util.Base64$Decoder.decode(Base64.java:566)  {noformat}\r\nh3. Workaround\r\n\r\nTo mitigate the error and allow subsequent nodes to start, run the following SQL query against Jira's database.\r\n{code:java}\r\nupdate securityproperty set property_value = '' where property_key = 'rmi.socket.cluster.auth.secret.key'; {code}\r\nThis is similar to: [Fix Second Node Startup Issue due to Encryption Key Issue|https://support.atlassian.com/jira/kb/fix-second-node-startup-failure-due-to-encryption-key-issue-on-jira-dc/] but because FIPS is enabled, if you delete the encryption key then Jira is still unable to use it after it has been re-negotiated.","to":null,"toString":"h3. Issue Summary\r\n\r\nWhen Jira is setup as a clustered environment and FIPS is enabled, then cluster authentication encryption key might not be able to be read by Jira. As a result, the node will not be able to start until the {{rmi.socket.cluster.auth.secret.key}} is set to a blank value. \r\nh3. Steps to Reproduce\r\n # Setup a [FIPS enabled Deployment|https://community.atlassian.com/forums/Data-Center-articles/UBI-Based-Atlassian-DC-Container-Images-Released/ba-p/2639843]\r\n # [Cluster the Environment|https://confluence.atlassian.com/adminjiraserver/set-up-a-jira-data-center-cluster-993929600.html]\r\n # Try to start Node 2\r\n\r\nh3. Expected Results\r\n\r\nNode 2 starts successfully\r\nh3. Actual Results\r\n\r\nJira fails to start on the new node and the below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\nERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.\r\nnet.sf.ehcache.CacheException: java.util.concurrent.CompletionException: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat net.sf.ehcache.CacheManager.init(CacheManager.java:426)\r\n    ...\r\nCaused by: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat java.base/java.util.Base64$Decoder.decode0(Base64.java:848)\r\n\tat java.base/java.util.Base64$Decoder.decode(Base64.java:566)  {noformat}\r\nh3. Workaround\r\n\r\nTo mitigate the error and allow subsequent nodes to start, run the following SQL query against Jira's database.\r\n{code:java}\r\nupdate securityproperty set property_value = '' where property_key = 'rmi.socket.cluster.auth.secret.key'; {code}\r\nThis is similar to: [Fix Second Node Startup Issue due to Encryption Key Issue|https://support.atlassian.com/jira/kb/fix-second-node-startup-failure-due-to-encryption-key-issue-on-jira-dc/] but because FIPS is enabled, if you delete the encryption key then Jira is still unable to use it after it has been re-negotiated."}]},{"id":"14531004","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-24T15:30:05.066+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14533832","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-26T04:05:32.247+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14537445","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-27T12:13:28.143+0000","items":[{"field":"summary","fieldtype":"jira","from":null,"fromString":"In a FIPS enabled Clustered Environment, the RMI Authentication Key can Prevent Nodes from Starting ","to":null,"toString":"RMI auth fails when Secret Service is disabled after secret migration"}]},{"id":"14537446","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-27T12:14:00.850+0000","items":[{"field":"summary","fieldtype":"jira","from":null,"fromString":"RMI auth fails when Secret Service is disabled after secret migration","to":null,"toString":"RMI auth prevents Jira startup when Secret Service is disabled after secret migration"}]},{"id":"14537447","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-27T12:23:16.774+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nWhen Jira is setup as a clustered environment and FIPS is enabled, then cluster authentication encryption key might not be able to be read by Jira. As a result, the node will not be able to start until the {{rmi.socket.cluster.auth.secret.key}} is set to a blank value. \r\nh3. Steps to Reproduce\r\n # Setup a [FIPS enabled Deployment|https://community.atlassian.com/forums/Data-Center-articles/UBI-Based-Atlassian-DC-Container-Images-Released/ba-p/2639843]\r\n # [Cluster the Environment|https://confluence.atlassian.com/adminjiraserver/set-up-a-jira-data-center-cluster-993929600.html]\r\n # Try to start Node 2\r\n\r\nh3. Expected Results\r\n\r\nNode 2 starts successfully\r\nh3. Actual Results\r\n\r\nJira fails to start on the new node and the below exception is thrown in the atlassian-jira.log file:\r\n{noformat}\r\nERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.\r\nnet.sf.ehcache.CacheException: java.util.concurrent.CompletionException: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat net.sf.ehcache.CacheManager.init(CacheManager.java:426)\r\n    ...\r\nCaused by: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat java.base/java.util.Base64$Decoder.decode0(Base64.java:848)\r\n\tat java.base/java.util.Base64$Decoder.decode(Base64.java:566)  {noformat}\r\nh3. Workaround\r\n\r\nTo mitigate the error and allow subsequent nodes to start, run the following SQL query against Jira's database.\r\n{code:java}\r\nupdate securityproperty set property_value = '' where property_key = 'rmi.socket.cluster.auth.secret.key'; {code}\r\nThis is similar to: [Fix Second Node Startup Issue due to Encryption Key Issue|https://support.atlassian.com/jira/kb/fix-second-node-startup-failure-due-to-encryption-key-issue-on-jira-dc/] but because FIPS is enabled, if you delete the encryption key then Jira is still unable to use it after it has been re-negotiated.","to":null,"toString":"h3. Issue Summary\r\n\r\nWhen Secret Service is explicitly disabled with {{-Datlassian.secret.service.state=disabled}}, Jira's RMI cluster-authentication path does not handle an already migrated {{rmi.socket.cluster.auth.secret.key}} consistently.\r\n\r\nOther startup paths, such as database configuration, use a legacy storage path when Secret Service is disabled. However, the RMI cluster-authentication path falls back to the {{securityproperty}} value. For migrated secrets this is {{ATL_SECURED}}, a Secret Service marker rather than the Base64-encoded key. Jira then attempts to decode the marker and fails during node startup.\r\n\r\nh3. Steps to Reproduce\r\n # Set up a clustered Jira Data Center environment\r\n # Ensure {{rmi.socket.cluster.auth.secret.key}} has migrated to Secret Service, so that the corresponding {{securityproperty}} value is {{ATL_SECURED}}\r\n # Start Jira with the JVM argument {{-Datlassian.secret.service.state=disabled}}\r\n # Start a subsequent cluster node\r\n\r\nh3. Expected Results\r\n\r\nWhen Secret Service is explicitly disabled, Jira handles an already migrated RMI cluster-authentication key consistently with other Secret Service consumers.\r\n\r\nJira should not attempt to Base64-decode the {{ATL_SECURED}} migration marker. It should either use a supported legacy key-storage or regeneration path, or fail with a clear actionable error explaining that Secret Service must be enabled before RMI cluster authentication can be used.\r\nh3. Actual Results\r\n\r\nThe RMI cluster-authentication path falls back to the {{securityproperty}} value {{ATL_SECURED}} and attempts to decode it as Base64. Node startup fails with {{{}Illegal base64 character 7b{}}}, without identifying the disabled Secret Service configuration or the migrated-secret state.\r\n\r\nThe new node fails to start and the following exception is logged in {{{}atlassian-jira.log{}}}:\r\n{noformat}\r\nERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.\r\nnet.sf.ehcache.CacheException: java.util.concurrent.CompletionException: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat net.sf.ehcache.CacheManager.init(CacheManager.java:426)\r\n    ...\r\nCaused by: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat java.base/java.util.Base64$Decoder.decode0(Base64.java:848)\r\n\tat java.base/java.util.Base64$Decoder.decode(Base64.java:566)  {noformat}\r\nh3. Workaround\r\n\r\nRemove {{-Datlassian.secret.service.state=disabled}} and restore access to the configured Secret Service storage before restarting Jira or attempting to regenerate the cluster-authentication key.\r\n\r\nAs a temporary mitigation, the following SQL query sets the RMI cluster-authentication property to blank, allowing the node to start without using RMI cluster authentication:\r\n{code:sql}\r\nupdate securityproperty\r\nset property_value = ''\r\nwhere property_key = 'rmi.socket.cluster.auth.secret.key';\r\n{code}\r\nNote: This is not successful key renegotiation. It is a mitigation that bypasses RMI cluster authentication."}]},{"id":"14537448","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-27T12:24:27.825+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nWhen Secret Service is explicitly disabled with {{-Datlassian.secret.service.state=disabled}}, Jira's RMI cluster-authentication path does not handle an already migrated {{rmi.socket.cluster.auth.secret.key}} consistently.\r\n\r\nOther startup paths, such as database configuration, use a legacy storage path when Secret Service is disabled. However, the RMI cluster-authentication path falls back to the {{securityproperty}} value. For migrated secrets this is {{ATL_SECURED}}, a Secret Service marker rather than the Base64-encoded key. Jira then attempts to decode the marker and fails during node startup.\r\n\r\nh3. Steps to Reproduce\r\n # Set up a clustered Jira Data Center environment\r\n # Ensure {{rmi.socket.cluster.auth.secret.key}} has migrated to Secret Service, so that the corresponding {{securityproperty}} value is {{ATL_SECURED}}\r\n # Start Jira with the JVM argument {{-Datlassian.secret.service.state=disabled}}\r\n # Start a subsequent cluster node\r\n\r\nh3. Expected Results\r\n\r\nWhen Secret Service is explicitly disabled, Jira handles an already migrated RMI cluster-authentication key consistently with other Secret Service consumers.\r\n\r\nJira should not attempt to Base64-decode the {{ATL_SECURED}} migration marker. It should either use a supported legacy key-storage or regeneration path, or fail with a clear actionable error explaining that Secret Service must be enabled before RMI cluster authentication can be used.\r\nh3. Actual Results\r\n\r\nThe RMI cluster-authentication path falls back to the {{securityproperty}} value {{ATL_SECURED}} and attempts to decode it as Base64. Node startup fails with {{{}Illegal base64 character 7b{}}}, without identifying the disabled Secret Service configuration or the migrated-secret state.\r\n\r\nThe new node fails to start and the following exception is logged in {{{}atlassian-jira.log{}}}:\r\n{noformat}\r\nERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.\r\nnet.sf.ehcache.CacheException: java.util.concurrent.CompletionException: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat net.sf.ehcache.CacheManager.init(CacheManager.java:426)\r\n    ...\r\nCaused by: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat java.base/java.util.Base64$Decoder.decode0(Base64.java:848)\r\n\tat java.base/java.util.Base64$Decoder.decode(Base64.java:566)  {noformat}\r\nh3. Workaround\r\n\r\nRemove {{-Datlassian.secret.service.state=disabled}} and restore access to the configured Secret Service storage before restarting Jira or attempting to regenerate the cluster-authentication key.\r\n\r\nAs a temporary mitigation, the following SQL query sets the RMI cluster-authentication property to blank, allowing the node to start without using RMI cluster authentication:\r\n{code:sql}\r\nupdate securityproperty\r\nset property_value = ''\r\nwhere property_key = 'rmi.socket.cluster.auth.secret.key';\r\n{code}\r\nNote: This is not successful key renegotiation. It is a mitigation that bypasses RMI cluster authentication.","to":null,"toString":"h3. Issue Summary\r\n\r\nWhen Secret Service is explicitly disabled with {{-Datlassian.secret.service.state=disabled}}, Jira's RMI cluster-authentication path does not handle an already migrated {{rmi.socket.cluster.auth.secret.key}} consistently.\r\n\r\nOther startup paths, such as database configuration, use a legacy storage path when Secret Service is disabled. However, the RMI cluster-authentication path falls back to the {{securityproperty}} database value. For migrated secrets this is {{ATL_SECURED}}, a Secret Service marker rather than the Base64-encoded key. Jira then attempts to decode the marker and fails during node startup.\r\n\r\nh3. Steps to Reproduce\r\n # Set up a clustered Jira Data Center environment\r\n # Ensure {{rmi.socket.cluster.auth.secret.key}} has migrated to Secret Service, so that the corresponding {{securityproperty}} value is {{ATL_SECURED}}\r\n # Start Jira with the JVM argument {{-Datlassian.secret.service.state=disabled}}\r\n # Start a subsequent cluster node\r\n\r\nh3. Expected Results\r\n\r\nWhen Secret Service is explicitly disabled, Jira handles an already migrated RMI cluster-authentication key consistently with other Secret Service consumers.\r\n\r\nJira should not attempt to Base64-decode the {{ATL_SECURED}} migration marker. It should either use a supported legacy key-storage or regeneration path, or fail with a clear actionable error explaining that Secret Service must be enabled before RMI cluster authentication can be used.\r\nh3. Actual Results\r\n\r\nThe RMI cluster-authentication path falls back to the {{securityproperty}} value {{ATL_SECURED}} and attempts to decode it as Base64. Node startup fails with {{{}Illegal base64 character 7b{}}}, without identifying the disabled Secret Service configuration or the migrated-secret state.\r\n\r\nThe new node fails to start and the following exception is logged in {{{}atlassian-jira.log{}}}:\r\n{noformat}\r\nERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.\r\nnet.sf.ehcache.CacheException: java.util.concurrent.CompletionException: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat net.sf.ehcache.CacheManager.init(CacheManager.java:426)\r\n    ...\r\nCaused by: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat java.base/java.util.Base64$Decoder.decode0(Base64.java:848)\r\n\tat java.base/java.util.Base64$Decoder.decode(Base64.java:566)  {noformat}\r\nh3. Workaround\r\n\r\nRemove {{-Datlassian.secret.service.state=disabled}} and restore Secret Service before restarting Jira or attempting to regenerate the cluster-authentication key.\r\n\r\nAs a temporary mitigation, the following SQL query sets the RMI cluster-authentication property to blank, allowing the node to start without using RMI cluster authentication:\r\n{code:sql}\r\nupdate securityproperty\r\nset property_value = ''\r\nwhere property_key = 'rmi.socket.cluster.auth.secret.key';\r\n{code}\r\nNote: This is not successful key renegotiation. It is a mitigation that bypasses RMI cluster authentication."}]},{"id":"14537449","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-27T12:24:53.377+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nWhen Secret Service is explicitly disabled with {{-Datlassian.secret.service.state=disabled}}, Jira's RMI cluster-authentication path does not handle an already migrated {{rmi.socket.cluster.auth.secret.key}} consistently.\r\n\r\nOther startup paths, such as database configuration, use a legacy storage path when Secret Service is disabled. However, the RMI cluster-authentication path falls back to the {{securityproperty}} database value. For migrated secrets this is {{ATL_SECURED}}, a Secret Service marker rather than the Base64-encoded key. Jira then attempts to decode the marker and fails during node startup.\r\n\r\nh3. Steps to Reproduce\r\n # Set up a clustered Jira Data Center environment\r\n # Ensure {{rmi.socket.cluster.auth.secret.key}} has migrated to Secret Service, so that the corresponding {{securityproperty}} value is {{ATL_SECURED}}\r\n # Start Jira with the JVM argument {{-Datlassian.secret.service.state=disabled}}\r\n # Start a subsequent cluster node\r\n\r\nh3. Expected Results\r\n\r\nWhen Secret Service is explicitly disabled, Jira handles an already migrated RMI cluster-authentication key consistently with other Secret Service consumers.\r\n\r\nJira should not attempt to Base64-decode the {{ATL_SECURED}} migration marker. It should either use a supported legacy key-storage or regeneration path, or fail with a clear actionable error explaining that Secret Service must be enabled before RMI cluster authentication can be used.\r\nh3. Actual Results\r\n\r\nThe RMI cluster-authentication path falls back to the {{securityproperty}} value {{ATL_SECURED}} and attempts to decode it as Base64. Node startup fails with {{{}Illegal base64 character 7b{}}}, without identifying the disabled Secret Service configuration or the migrated-secret state.\r\n\r\nThe new node fails to start and the following exception is logged in {{{}atlassian-jira.log{}}}:\r\n{noformat}\r\nERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.\r\nnet.sf.ehcache.CacheException: java.util.concurrent.CompletionException: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat net.sf.ehcache.CacheManager.init(CacheManager.java:426)\r\n    ...\r\nCaused by: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat java.base/java.util.Base64$Decoder.decode0(Base64.java:848)\r\n\tat java.base/java.util.Base64$Decoder.decode(Base64.java:566)  {noformat}\r\nh3. Workaround\r\n\r\nRemove {{-Datlassian.secret.service.state=disabled}} and restore Secret Service before restarting Jira or attempting to regenerate the cluster-authentication key.\r\n\r\nAs a temporary mitigation, the following SQL query sets the RMI cluster-authentication property to blank, allowing the node to start without using RMI cluster authentication:\r\n{code:sql}\r\nupdate securityproperty\r\nset property_value = ''\r\nwhere property_key = 'rmi.socket.cluster.auth.secret.key';\r\n{code}\r\nNote: This is not successful key renegotiation. It is a mitigation that bypasses RMI cluster authentication.","to":null,"toString":"h3. Issue Summary\r\n\r\nWhen Secret Service is explicitly disabled with {{-Datlassian.secret.service.state=disabled}}, Jira's RMI cluster-authentication path does not handle an already migrated {{rmi.socket.cluster.auth.secret.key}} consistently.\r\n\r\nOther startup paths, such as database configuration, use a legacy storage path when Secret Service is disabled. However, the RMI cluster-authentication path falls back to the {{securityproperty}} database value. For migrated secrets this is {{ATL_SECURED}}, a Secret Service marker rather than the Base64-encoded key. Jira then attempts to decode the marker and fails during node startup.\r\n\r\nh3. Steps to Reproduce\r\n # Set up a clustered Jira Data Center environment\r\n # Ensure {{rmi.socket.cluster.auth.secret.key}} has migrated to Secret Service, so that the corresponding {{securityproperty}} value is {{ATL_SECURED}}\r\n # Start Jira with the JVM argument {{-Datlassian.secret.service.state=disabled}}\r\n # Start a subsequent cluster node\r\n\r\nh3. Expected Results\r\n\r\nWhen Secret Service is explicitly disabled, Jira handles an already migrated RMI cluster-authentication key consistently with other Secret Service consumers.\r\n\r\nJira should not attempt to Base64-decode the {{ATL_SECURED}} migration marker. It should either use a supported legacy key-storage or regeneration path, or fail with a clear actionable error explaining that Secret Service must be enabled before RMI cluster authentication can be used.\r\nh3. Actual Results\r\n\r\nThe RMI cluster-authentication path falls back to the {{securityproperty}} database value {{ATL_SECURED}} and attempts to decode it as Base64. Node startup fails with {{Illegal base64 character 7b}}, without identifying the disabled Secret Service configuration or the migrated-secret state.\r\n\r\nThe new node fails to start and the following exception is logged in {{atlassian-jira.log}}:\r\n{noformat}\r\nERROR      [c.a.jira.startup.ComponentContainerLauncher] A fatal error occurred during initialisation. JIRA has been locked.\r\nnet.sf.ehcache.CacheException: java.util.concurrent.CompletionException: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat net.sf.ehcache.CacheManager.init(CacheManager.java:426)\r\n    ...\r\nCaused by: java.lang.IllegalArgumentException: Illegal base64 character 7b\r\n\tat java.base/java.util.Base64$Decoder.decode0(Base64.java:848)\r\n\tat java.base/java.util.Base64$Decoder.decode(Base64.java:566)  {noformat}\r\nh3. Workaround\r\n\r\nRemove {{-Datlassian.secret.service.state=disabled}} and restore Secret Service before restarting Jira or attempting to regenerate the cluster-authentication key.\r\n\r\nAs a temporary mitigation, the following SQL query sets the RMI cluster-authentication property to blank, allowing the node to start without using RMI cluster authentication:\r\n{code:sql}\r\nupdate securityproperty\r\nset property_value = ''\r\nwhere property_key = 'rmi.socket.cluster.auth.secret.key';\r\n{code}\r\nNote: This is not successful key renegotiation. It is a mitigation that bypasses RMI cluster authentication."}]},{"id":"14537450","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-27T12:25:28.369+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14561702","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-08T04:06:04.092+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"14566662","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-10T11:57:06.214+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1146248","toString":"This issue links to \"POSSUM-386 (Bulldog)\""}]},{"id":"14566577","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-10T11:57:10.680+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":"1146248","fromString":"This issue links to \"POSSUM-386 (Bulldog)\"","to":"1146248","toString":"This issue links to \"POSSUM-386 (JIRA Server (Bulldog))\""}]},{"id":"14567844","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-11T08:18:58.785+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"drauf","toString":"Daniel Rauf"}]},{"id":"14567848","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-11T08:19:02.207+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14568343","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-11T10:48:39.207+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"10051","toString":"In Review"}]},{"id":"14568572","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-11T12:07:53.657+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117595","toString":"10.3.25"},{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"115299","toString":"12.0.0"},{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]},{"id":"14568573","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-11T12:07:58.865+0000","items":[{"field":"status","fieldtype":"jira","from":"10051","fromString":"In Review","to":"12075","toString":"Waiting for Release"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157179","self":"https://jira.atlassian.com/rest/api/2/issue/2157179","key":"JRASERVER-79471","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55605","id":"55605","name":"Environment - Java"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kliou","name":"kliou","key":"kliou","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kliou&avatarId=5819648","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kliou&avatarId=5819648","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kliou&avatarId=5819648","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kliou&avatarId=5819648"},"displayName":"Kevin Liou","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=kliou","name":"kliou","key":"kliou","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=kliou&avatarId=5819648","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=kliou&avatarId=5819648","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=kliou&avatarId=5819648","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=kliou&avatarId=5819648"},"displayName":"Kevin Liou","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79471/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-08-06T11:20:02.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79471/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-23T19:36:46.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qe2f:","updated":"2026-08-06T11:20:02.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nAccording to [Jira 11 Supported Platforms|https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html], only *Java 21* is supported.\r\n\r\nHowever, the initialization java check scripts (check-java.sh, check-java.bat) contain an inaccurate warning for the admin:\r\n{code:java}\r\necho \"****************************************************************************\"\r\necho \"******* Wrong JVM version! Jira requires 17 or 21 to run. *******\"\r\necho \"****************************************************************************\"{code}\r\n\r\nThis is misleading and can confuse admins who are trying to update Java to a compatible version for Jira 11.\r\n\r\nIf Java 17 is installed, this check will pass and Jira will start up, only to fail due to various errors, such as:\r\n{code}23-Jul-2026 19:10:04.654 SEVERE [main] org.apache.catalina.core.ContainerBase.startInternal A child container failed during start\r\n        java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]\r\n...\r\n        Caused by: java.lang.UnsupportedClassVersionError: com/atlassian/jira/bc/JiraServiceContext has been compiled by a more recent version of the Java Runtime (class file version 65.0), this version of the Java Runtime only recognizes class file versions up to 61.0 (unable to load class [com.atlassian.jira.bc.JiraServiceContext])\r\n{code}\r\n\r\nh3. Steps to Reproduce\r\n # Install Jira with a version of Java below 17\r\n # Jira does not initialize, and this java version check message is presented\r\n # Install Jira with Java 17\r\n # The Java version check is passed\r\n # Jira does not initialize due to new initialization errors\r\n\r\nh3. Expected Results\r\n\r\nThe Java Version check only states that Java 21 is compatible.\r\n\r\nh3. Actual Results\r\n\r\nJira fails to initialize due to errors:\r\n{code}23-Jul-2026 19:10:04.654 SEVERE [main] org.apache.catalina.core.ContainerBase.startInternal A child container failed during start\r\n        java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]\r\n...\r\n        Caused by: java.lang.UnsupportedClassVersionError: com/atlassian/jira/bc/JiraServiceContext has been compiled by a more recent version of the Java Runtime (class file version 65.0), this version of the Java Runtime only recognizes class file versions up to 61.0 (unable to load class [com.atlassian.jira.bc.JiraServiceContext])\r\n{code}\r\n\r\nh3. Workaround\r\n\r\nFollow the Supported Platforms and use Java 21 for Jira 11.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qdxb:","customfield_14734":"1|i4qe3j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p7jw:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qe3b:","customfield_12830":null,"customfield_10401":null,"summary":"Jira 11 java check error incorrectly states that it supports Java 17","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":7,"total":7,"histories":[{"id":"14528536","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-23T20:30:04.312+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14530863","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-07-24T12:22:18.982+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER8787128","toString":"Patryk Oleksyk"}]},{"id":"14530855","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-07-24T12:30:08.614+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1143127","toString":"This issue links to \"Plan orchestrator POC › Orchestrator › stable-issue-11.3-JRASERVER-79471 (server-gdn-bamboo)\""}]},{"id":"14537003","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-07-27T08:38:44.291+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"3","toString":"In Progress"}]},{"id":"14537004","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-07-27T08:38:47.555+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14537005","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-07-27T08:38:55.126+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117492","toString":"11.3.9"}]},{"id":"14558597","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jira-server-release-automation-bot","name":"jira-server-release-automation-bot","key":"jira-server-release-automation-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jira-server-release-automation-bot&avatarId=5807507","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jira-server-release-automation-bot&avatarId=5807507","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jira-server-release-automation-bot&avatarId=5807507","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jira-server-release-automation-bot&avatarId=5807507"},"displayName":"Jira Server Release Automation Bot[ADM-107524]","active":true,"timeZone":"UTC"},"created":"2026-08-06T11:20:02.822+0000","items":[{"field":"resolution","fieldtype":"jira","from":null,"fromString":null,"to":"1","toString":"Fixed"},{"field":"status","fieldtype":"jira","from":"12075","fromString":"Waiting for Release","to":"6","toString":"Closed"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157223","self":"https://jira.atlassian.com/rest/api/2/issue/2157223","key":"JRASERVER-79470","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"},{"self":"https://jira.atlassian.com/rest/api/2/version/115299","id":"115299","name":"12.0.0","archived":false,"released":false,"releaseDate":"2026-08-31"},{"self":"https://jira.atlassian.com/rest/api/2/version/117595","id":"117595","name":"10.3.25","archived":false,"released":false,"releaseDate":"2026-09-01"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116407","id":"116407","name":"10.3.23","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21d451cf00e1","name":"21d451cf00e1","key":"JIRAUSER9949270","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9949270&avatarId=11104098","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9949270&avatarId=11104098","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9949270&avatarId=11104098","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9949270&avatarId=11104098"},"displayName":"Dominik Wojtasik","active":true,"timeZone":"Europe/Warsaw"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/41595","id":"41595","name":"Project - Actions"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=e7591db3c7db","name":"e7591db3c7db","key":"JIRAUSER5160178","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5160178&avatarId=6041982","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5160178&avatarId=6041982","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5160178&avatarId=6041982","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5160178&avatarId=6041982"},"displayName":"Antoni Kowalski","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=e7591db3c7db","name":"e7591db3c7db","key":"JIRAUSER5160178","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5160178&avatarId=6041982","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5160178&avatarId=6041982","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5160178&avatarId=6041982","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5160178&avatarId=6041982"},"displayName":"Antoni Kowalski","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79470/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79470/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-23T11:20:27.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qds7:","updated":"2026-08-12T06:15:59.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\nWhen creating a project if you select a suggestion for a project key (by clicking the empty textbox and selecting one of previousle enetered values) the textbox is not filled with the selected value.\r\n\r\nh3. Steps to Reproduce\r\n1. Attempt to create any project\r\n2. Click on empty project key textbox\r\n !image-2026-07-23-13-18-30-212.png|thumbnail! \r\n3. Select any of the hints\r\n\r\n\r\nh3. Expected Results\r\n\r\nThe textbox is filled with value.\r\n\r\nh3. Actual Results\r\nThe textbox remains empty.\r\n\r\nh3. Workaround\r\nJust type the value freehand.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qdn3:","customfield_14734":"1|i4qdtb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p79o:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qdt3:","customfield_12830":null,"customfield_10401":null,"summary":"Selecting project key suggestion during project creation is not filling the project key","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":7,"total":7,"histories":[{"id":"14528409","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-23T11:30:07.426+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14537396","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-27T10:45:10.609+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14538914","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=e7591db3c7db","name":"e7591db3c7db","key":"JIRAUSER5160178","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5160178&avatarId=6041982","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5160178&avatarId=6041982","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5160178&avatarId=6041982","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5160178&avatarId=6041982"},"displayName":"Antoni Kowalski","active":true,"timeZone":"UTC"},"created":"2026-07-28T07:14:03.341+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\nWhen creating a project if you select a suggestion for a project key (by clicking the empty textbox and selecting one of previousle enetered values) the textbox is not filled with the selected value.\r\n\r\nh3. Steps to Reproduce\r\n1. Attempt to create any project\r\n2. Click on empty project key textbox\r\n !image-2026-07-23-13-18-30-212.png|thumbnail! \r\n3. Select any of the hints\r\n\r\n\r\nh3. Expected Results\r\n\r\nThe textbox is filled with value\r\n\r\nh3. Actual Results\r\nThe textbox remain empty\r\n\r\nh3. Workaround\r\nJust type the value freehand.","to":null,"toString":"h3. Issue Summary\r\nWhen creating a project if you select a suggestion for a project key (by clicking the empty textbox and selecting one of previousle enetered values) the textbox is not filled with the selected value.\r\n\r\nh3. Steps to Reproduce\r\n1. Attempt to create any project\r\n2. Click on empty project key textbox\r\n !image-2026-07-23-13-18-30-212.png|thumbnail! \r\n3. Select any of the hints\r\n\r\n\r\nh3. Expected Results\r\n\r\nThe textbox is filled with value.\r\n\r\nh3. Actual Results\r\nThe textbox remains empty.\r\n\r\nh3. Workaround\r\nJust type the value freehand."}]},{"id":"14566572","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21d451cf00e1","name":"21d451cf00e1","key":"JIRAUSER9949270","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9949270&avatarId=11104098","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9949270&avatarId=11104098","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9949270&avatarId=11104098","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9949270&avatarId=11104098"},"displayName":"Dominik Wojtasik","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-10T11:31:05.733+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER9949270","toString":"Dominik Wojtasik"}]},{"id":"14566573","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21d451cf00e1","name":"21d451cf00e1","key":"JIRAUSER9949270","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9949270&avatarId=11104098","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9949270&avatarId=11104098","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9949270&avatarId=11104098","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9949270&avatarId=11104098"},"displayName":"Dominik Wojtasik","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-10T11:31:09.150+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14570611","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21d451cf00e1","name":"21d451cf00e1","key":"JIRAUSER9949270","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9949270&avatarId=11104098","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9949270&avatarId=11104098","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9949270&avatarId=11104098","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9949270&avatarId=11104098"},"displayName":"Dominik Wojtasik","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-12T06:15:40.307+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117595","toString":"10.3.25"},{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"115299","toString":"12.0.0"},{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]},{"id":"14570612","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21d451cf00e1","name":"21d451cf00e1","key":"JIRAUSER9949270","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9949270&avatarId=11104098","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9949270&avatarId=11104098","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9949270&avatarId=11104098","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9949270&avatarId=11104098"},"displayName":"Dominik Wojtasik","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-12T06:15:59.164+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157320","self":"https://jira.atlassian.com/rest/api/2/issue/2157320","key":"JRASERVER-79469","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy27q1","whl-fy27q1-40"],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/103693","id":"103693","name":"10.0.0","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/110999","id":"110999","description":"","name":"11.0.0","archived":false,"released":true,"releaseDate":"2025-08-01"},{"self":"https://jira.atlassian.com/rest/api/2/version/113803","id":"113803","name":"11.3.0","archived":false,"released":true,"releaseDate":"2025-12-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[{"id":"554800","self":"https://jira.atlassian.com/rest/api/2/issueLink/554800","outwardIssue":{"id":"1169732","key":"JRASERVER-69343","self":"https://jira.atlassian.com/rest/api/2/issue/1169732","fields":{"summary":"Atlassian Jira Diagnostics plugin may cause an OutOfMemory error","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"554798","self":"https://jira.atlassian.com/rest/api/2/issueLink/554798","outwardIssue":{"id":"2155482","key":"JRASERVER-79454","self":"https://jira.atlassian.com/rest/api/2/issue/2155482","fields":{"summary":"JQL functions with excessive clauses may cause unexpected database growth","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"554671","self":"https://jira.atlassian.com/rest/api/2/issueLink/554671","outwardIssue":{"id":"2158004","key":"JRASERVER-79478","self":"https://jira.atlassian.com/rest/api/2/issue/2158004","fields":{"summary":"Disabling JQL diagnostics monitor dark feature requires Jira restart to take effect","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d61d3d60e1c","name":"7d61d3d60e1c","key":"JIRAUSER5570173","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5570173&avatarId=6551325","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5570173&avatarId=6551325","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5570173&avatarId=6551325","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5570173&avatarId=6551325"},"displayName":"Mateusz Beczek","active":true,"timeZone":"Europe/Warsaw"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55596","id":"55596","name":"App Diagnositcs"},{"self":"https://jira.atlassian.com/rest/api/2/component/71805","id":"71805","name":"JQL Search","description":"Issues related only to JQL searching; for other JQL topics (such as parsing or new functions) use the general ‘JQL’ component"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":54.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d61d3d60e1c","name":"7d61d3d60e1c","key":"JIRAUSER5570173","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5570173&avatarId=6551325","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5570173&avatarId=6551325","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5570173&avatarId=6551325","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5570173&avatarId=6551325"},"displayName":"Mateusz Beczek","active":true,"timeZone":"Europe/Warsaw"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d61d3d60e1c","name":"7d61d3d60e1c","key":"JIRAUSER5570173","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5570173&avatarId=6551325","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5570173&avatarId=6551325","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5570173&avatarId=6551325","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5570173&avatarId=6551325"},"displayName":"Mateusz Beczek","active":true,"timeZone":"Europe/Warsaw"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79469/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-08-06T11:20:03.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79469/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-23T07:53:02.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qdpz:","updated":"2026-08-21T05:20:30.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\n{{DefaultAlertEntityDao.streamMetrics()}} aggregates alert metadata but selects {{DETAILS_JSON}} through {{AlertAO.ALL_COLUMNS}}, even though it never reads that field.\r\n\r\nWhen alert details are very large, this unnecessary projection can cause excessive heap allocation and OOME during alert analytics.\r\n\r\nThis projection issue is longstanding and existed as far as Jira 7. However, [JRASERVER-79454|https://jira.atlassian.com/browse/JRASERVER-79454] amplifies it in Jira 11.x by creating much larger diagnostics alert details.\r\n\r\nh3. Steps to Reproduce\r\n # Create or retain large {{DETAILS_JSON}} values in {{AO_C16815_ALERT_AO}}, for example through a plugin JQL function returning a very large issue set\r\n# Run the daily alert analytics job or invoke {{streamMetrics()}}\r\n# Observe that the query selects {{DETAILS_JSON}} despite metrics aggregation needing only alert metadata\r\n# With enough large rows, observe excessive heap allocation and possible OOME\r\n\r\nh3. Expected Results\r\n\r\n{{streamMetrics()}} selects only the columns required to aggregate alert metrics and does not select {{DETAILS_JSON}}.\r\n\r\nh3. Actual Results\r\n\r\n{{streamMetrics()}} selects {{ALL_COLUMNS}}, including {{DETAILS_JSON}}. Large alert details are loaded unnecessarily during metrics aggregation and can cause OOME.\r\n\r\nh3. Relationship to JRASERVER-79454\r\n\r\n* This issue is the unnecessary {{DETAILS_JSON}} projection in alert analytics\r\n* JRASERVER-79454 makes the stored alert details much larger\r\n* Together, they can cause OOME\r\n* Fixing this issue protects instances that already contain oversized rows\r\n\r\nh3. Workaround\r\n * Truncate the {{AO_C16815_ALERT_AO}} table to remove the large entries\r\n{code:sql}\r\nTRUNCATE TABLE \"AO_C16815_ALERT_AO\"\r\n{code}\r\n * Decrease the DB retention period for the diagnostic entries from the 30-days default by adding the JVM parameter:\r\n{noformat}\r\n-Dcom.atlassian.jira.health.diagnostics.alerts.retention-period-days=7\r\n{noformat}\r\n * Alternatively, increasing {{jira.diagnostics.thresholds.slow-query-millis}} reduces how often JQL diagnostics alerts are recorded.\r\n * As a last resort, the JQL diagnostics monitor can be turned off to stop these alerts from being recorded.\r\nAs a system administrator, enable the [Dark Feature|https://confluence.atlassian.com/jirakb/enable-dark-feature-in-jira-959286331.html] {{com.atlassian.diagnostics.jql.monitor.disabled}}","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qdkv:","customfield_14734":"1|i4qdr3:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p77g:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qdqv:","customfield_12830":null,"customfield_10401":null,"summary":"Atlassian Diagnostics plugin unnecessarily loads DETAILS_JSON CLOBs and can cause OutOfMemory error","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":30,"total":30,"histories":[{"id":"14528184","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d61d3d60e1c","name":"7d61d3d60e1c","key":"JIRAUSER5570173","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5570173&avatarId=6551325","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5570173&avatarId=6551325","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5570173&avatarId=6551325","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5570173&avatarId=6551325"},"displayName":"Mateusz Beczek","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-07-23T07:53:08.958+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER5570173","toString":"Mateusz Beczek"}]},{"id":"14528185","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d61d3d60e1c","name":"7d61d3d60e1c","key":"JIRAUSER5570173","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5570173&avatarId=6551325","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5570173&avatarId=6551325","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5570173&avatarId=6551325","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5570173&avatarId=6551325"},"displayName":"Mateusz Beczek","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-07-23T07:53:16.696+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"3","toString":"In Progress"}]},{"id":"14528186","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d61d3d60e1c","name":"7d61d3d60e1c","key":"JIRAUSER5570173","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5570173&avatarId=6551325","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5570173&avatarId=6551325","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5570173&avatarId=6551325","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5570173&avatarId=6551325"},"displayName":"Mateusz Beczek","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-07-23T07:53:38.703+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-71317","toString":"This issue relates to JRASERVER-71317"}]},{"id":"14528188","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d61d3d60e1c","name":"7d61d3d60e1c","key":"JIRAUSER5570173","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5570173&avatarId=6551325","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5570173&avatarId=6551325","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5570173&avatarId=6551325","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5570173&avatarId=6551325"},"displayName":"Mateusz Beczek","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-07-23T07:54:25.223+0000","items":[{"field":"Link","fieldtype":"jira","from":"JRASERVER-71317","fromString":"This issue relates to JRASERVER-71317","to":null,"toString":null}]},{"id":"14528190","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d61d3d60e1c","name":"7d61d3d60e1c","key":"JIRAUSER5570173","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5570173&avatarId=6551325","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5570173&avatarId=6551325","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5570173&avatarId=6551325","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5570173&avatarId=6551325"},"displayName":"Mateusz Beczek","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-07-23T07:54:43.993+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-79454","toString":"This issue relates to JRASERVER-79454"}]},{"id":"14528196","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-23T08:01:20.325+0000","items":[{"field":"summary","fieldtype":"jira","from":null,"fromString":"Excessive logging to AO_C16815_ALERT_AO causes OOM","to":null,"toString":"Slow query alert unnecessarily loads DETAILS_JSON CLOBs and can cause OOM"}]},{"id":"14528216","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-23T08:03:53.838+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-69343","toString":"This issue is related to JRASERVER-69343"}]},{"id":"14528230","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-23T08:05:03.851+0000","items":[{"field":"summary","fieldtype":"jira","from":null,"fromString":"Slow query alert unnecessarily loads DETAILS_JSON CLOBs and can cause OOM","to":null,"toString":"Atlassian Diagnostics plugin unnecessarily loads DETAILS_JSON CLOBs and can cause OutOfMemory error"}]},{"id":"14528241","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-23T08:06:57.872+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nOn Jira Data Center 11.x, running JQL that uses a plugin-provided JQL function (for example, a function that returns a large set of issues) can lead to disproportionate growth of the built-in diagnostics database table {{AO_C16815_ALERT_AO}} and, while being loaded to Jira, may cause OOM.\r\n\r\nThis behavior is exacerbated by JRASERVER-79454. Due to increased reported {{numberOfClausesInQuery}} value and the size of the stored alert details, the {{AO_C16815_ALERT_AO}} table grows significantly (with up to ~500MB for single entry)\r\n\r\nThis may cause Jira to load dozens of GB to memory, resulting in OOM\r\nh3. Steps to Reproduce\r\n # On a Jira 11.x instance with a large dataset, use a plugin that provides a JQL function capable of returning many issues.\r\n # For example, Scriptrunner's {{lastComment}} function can bring millions of issues. In this example, it brings all issues with comments added before 3 days before.\r\n{code:java}\r\nproject = KANBAN AND issueFunction in lastComment(\"before -3d\")\r\n{code}\r\n(i) Using issueFunction not in lastComment(\"after -3d\") would be much more efficient, as the query will bring fewer clauses to use for comparison.\r\n\r\n # Run the query repeatedly over time (for example via dashboards, filters, or saved searches).\r\n # Review the size and row growth of the {{AO_C16815_ALERT_AO}} table, along with OOM appearing in the logs.\r\n\r\nh3. Expected Results\r\n\r\nNo problems happen except for perhaps a non-optimized JQL being slow.\r\nh3. Actual Results\r\n\r\nOOM appears.\r\n\r\nSame as for JRASERVER-79454, excessive logging about slow query is present:\r\n{noformat}\r\n2026-06-26 16:14:49,575-0400 pool-39-thread-1 INFO      [atlassian-diagnostics-data-logger] 1782504884482 ; INFO ; JQL ; JQL-1002 ; Slow JQL query - query high complexity ; not-detected ;  ;  ; \r\n{\"threadDump\":[{\"id\":1276375,\"name\":\"http-nio-8080-exec-251 url: /rest/greenhopper/1.0/xboard/work/66368/colors.json; user: admin\",\"daemon\":true,\"state\":\"RUNNABLE\" (stack trace trimmed)\r\n\"reason\":\"QueryExecutionEvent{queryTermMetrics={issue_id:3110534=TermMetric{termCounts=1, isCustomField=false}, issue_id:10123=TermMetric{termCounts=1, isCustomField=false}, issue_id:10124=TermMetric{termCounts=1, isCustomField=false}, issue_id:10125=TermMetric{termCounts=1, isCustomField=false},\r\n(450MB trimmed)\r\nissue_id:98765441=TermMetric{termCounts=1, isCustomField=false}},\r\nnumberOfClausesInQuery=7387746, numberOfCustomFieldsUsed=0, executionTime=29121, numberOfResults=-1}\"}{noformat}\r\nh3. Workaround\r\n * Truncate the {{AO_C16815_ALERT_AO}} table to remove the large entries\r\n{code:sql}\r\nTRUNCATE TABLE \"AO_C16815_ALERT_AO\"\r\n{code}\r\n\r\n * Optimize the queries so the number of clauses is reduced\r\n * Decrease the DB retention period for the diagnostic entries from the 30-days default by adding the JVM parameter:\r\n{noformat}\r\n-Dcom.atlassian.jira.health.diagnostics.alerts.retention-period-days=7\r\n{noformat}\r\n\r\n * Alternatively, increasing {{jira.diagnostics.thresholds.slow-query-millis}} reduces how often JQL diagnostics alerts are recorded.\r\n * As a last resort, the JQL diagnostics monitor can be turned off to stop these alerts from being recorded.\r\nAs a system administrator, disable the [Dark Feature|https://confluence.atlassian.com/jirakb/enable-dark-feature-in-jira-959286331.html] {{com.atlassian.diagnostics.jql.monitor}}","to":null,"toString":"h3. Issue Summary\r\n\r\nThe diagnostics alert analytics path in the Atlassian Diagnostics plugin has a longstanding inefficient query projection.\r\n\r\n{{DefaultAlertEntityDao.streamMetrics()}} aggregates alert metadata by issue, severity, node, and trigger plugin. It does not read {{DETAILS_JSON}}. However, it queries {{AO_C16815_ALERT_AO}} using {{AlertAO.ALL_COLUMNS}}, which includes {{DETAILS_JSON}}.\r\n\r\nWhen diagnostics alert details are very large, selecting {{DETAILS_JSON}} during metrics aggregation can cause excessive memory allocation and OOME even though the aggregation code never accesses the field.\r\n\r\nThis projection issue has existed since the diagnostics alert analytics path was introduced. It was usually latent because alert details were small. JRASERVER-79454 substantially increases the impact in Jira 11.x by allowing plugin JQL functions to create very large diagnostics alert details. The existing metrics aggregation path can then load multiple oversized alert details unnecessarily and trigger OOME.\r\n\r\nh3. Steps to Reproduce\r\n # On a Jira 11.x instance with a large dataset, use a plugin that provides a JQL function capable of returning many issues.\r\n # For example, Scriptrunner's {{lastComment}} function can bring millions of issues. In this example, it brings all issues with comments added before 3 days before.\r\n{code:java}\r\nproject = KANBAN AND issueFunction in lastComment(\"before -3d\")\r\n{code}\r\n(i) Using issueFunction not in lastComment(\"after -3d\") would be much more efficient, as the query will bring fewer clauses to use for comparison.\r\n\r\n # Run the query repeatedly over time (for example via dashboards, filters, or saved searches).\r\n # Review the size and row growth of the {{AO_C16815_ALERT_AO}} table, along with OOM appearing in the logs.\r\n\r\nh3. Expected Results\r\n\r\nNo problems happen except for perhaps a non-optimized JQL being slow.\r\nh3. Actual Results\r\n\r\nOOM appears.\r\n\r\nSame as for JRASERVER-79454, excessive logging about slow query is present:\r\n{noformat}\r\n2026-06-26 16:14:49,575-0400 pool-39-thread-1 INFO      [atlassian-diagnostics-data-logger] 1782504884482 ; INFO ; JQL ; JQL-1002 ; Slow JQL query - query high complexity ; not-detected ;  ;  ; \r\n{\"threadDump\":[{\"id\":1276375,\"name\":\"http-nio-8080-exec-251 url: /rest/greenhopper/1.0/xboard/work/66368/colors.json; user: admin\",\"daemon\":true,\"state\":\"RUNNABLE\" (stack trace trimmed)\r\n\"reason\":\"QueryExecutionEvent{queryTermMetrics={issue_id:3110534=TermMetric{termCounts=1, isCustomField=false}, issue_id:10123=TermMetric{termCounts=1, isCustomField=false}, issue_id:10124=TermMetric{termCounts=1, isCustomField=false}, issue_id:10125=TermMetric{termCounts=1, isCustomField=false},\r\n(450MB trimmed)\r\nissue_id:98765441=TermMetric{termCounts=1, isCustomField=false}},\r\nnumberOfClausesInQuery=7387746, numberOfCustomFieldsUsed=0, executionTime=29121, numberOfResults=-1}\"}{noformat}\r\nh3. Workaround\r\n * Truncate the {{AO_C16815_ALERT_AO}} table to remove the large entries\r\n{code:sql}\r\nTRUNCATE TABLE \"AO_C16815_ALERT_AO\"\r\n{code}\r\n\r\n * Optimize the queries so the number of clauses is reduced\r\n * Decrease the DB retention period for the diagnostic entries from the 30-days default by adding the JVM parameter:\r\n{noformat}\r\n-Dcom.atlassian.jira.health.diagnostics.alerts.retention-period-days=7\r\n{noformat}\r\n\r\n * Alternatively, increasing {{jira.diagnostics.thresholds.slow-query-millis}} reduces how often JQL diagnostics alerts are recorded.\r\n * As a last resort, the JQL diagnostics monitor can be turned off to stop these alerts from being recorded.\r\nAs a system administrator, disable the [Dark Feature|https://confluence.atlassian.com/jirakb/enable-dark-feature-in-jira-959286331.html] {{com.atlassian.diagnostics.jql.monitor}}"}]},{"id":"14528242","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-23T08:07:44.878+0000","items":[{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"103693","toString":"10.0.0"},{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"110999","toString":"11.0.0"},{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"113803","toString":"11.3.0"}]},{"id":"14528244","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-23T08:11:44.332+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe diagnostics alert analytics path in the Atlassian Diagnostics plugin has a longstanding inefficient query projection.\r\n\r\n{{DefaultAlertEntityDao.streamMetrics()}} aggregates alert metadata by issue, severity, node, and trigger plugin. It does not read {{DETAILS_JSON}}. However, it queries {{AO_C16815_ALERT_AO}} using {{AlertAO.ALL_COLUMNS}}, which includes {{DETAILS_JSON}}.\r\n\r\nWhen diagnostics alert details are very large, selecting {{DETAILS_JSON}} during metrics aggregation can cause excessive memory allocation and OOME even though the aggregation code never accesses the field.\r\n\r\nThis projection issue has existed since the diagnostics alert analytics path was introduced. It was usually latent because alert details were small. JRASERVER-79454 substantially increases the impact in Jira 11.x by allowing plugin JQL functions to create very large diagnostics alert details. The existing metrics aggregation path can then load multiple oversized alert details unnecessarily and trigger OOME.\r\n\r\nh3. Steps to Reproduce\r\n # On a Jira 11.x instance with a large dataset, use a plugin that provides a JQL function capable of returning many issues.\r\n # For example, Scriptrunner's {{lastComment}} function can bring millions of issues. In this example, it brings all issues with comments added before 3 days before.\r\n{code:java}\r\nproject = KANBAN AND issueFunction in lastComment(\"before -3d\")\r\n{code}\r\n(i) Using issueFunction not in lastComment(\"after -3d\") would be much more efficient, as the query will bring fewer clauses to use for comparison.\r\n\r\n # Run the query repeatedly over time (for example via dashboards, filters, or saved searches).\r\n # Review the size and row growth of the {{AO_C16815_ALERT_AO}} table, along with OOM appearing in the logs.\r\n\r\nh3. Expected Results\r\n\r\nNo problems happen except for perhaps a non-optimized JQL being slow.\r\nh3. Actual Results\r\n\r\nOOM appears.\r\n\r\nSame as for JRASERVER-79454, excessive logging about slow query is present:\r\n{noformat}\r\n2026-06-26 16:14:49,575-0400 pool-39-thread-1 INFO      [atlassian-diagnostics-data-logger] 1782504884482 ; INFO ; JQL ; JQL-1002 ; Slow JQL query - query high complexity ; not-detected ;  ;  ; \r\n{\"threadDump\":[{\"id\":1276375,\"name\":\"http-nio-8080-exec-251 url: /rest/greenhopper/1.0/xboard/work/66368/colors.json; user: admin\",\"daemon\":true,\"state\":\"RUNNABLE\" (stack trace trimmed)\r\n\"reason\":\"QueryExecutionEvent{queryTermMetrics={issue_id:3110534=TermMetric{termCounts=1, isCustomField=false}, issue_id:10123=TermMetric{termCounts=1, isCustomField=false}, issue_id:10124=TermMetric{termCounts=1, isCustomField=false}, issue_id:10125=TermMetric{termCounts=1, isCustomField=false},\r\n(450MB trimmed)\r\nissue_id:98765441=TermMetric{termCounts=1, isCustomField=false}},\r\nnumberOfClausesInQuery=7387746, numberOfCustomFieldsUsed=0, executionTime=29121, numberOfResults=-1}\"}{noformat}\r\nh3. Workaround\r\n * Truncate the {{AO_C16815_ALERT_AO}} table to remove the large entries\r\n{code:sql}\r\nTRUNCATE TABLE \"AO_C16815_ALERT_AO\"\r\n{code}\r\n\r\n * Optimize the queries so the number of clauses is reduced\r\n * Decrease the DB retention period for the diagnostic entries from the 30-days default by adding the JVM parameter:\r\n{noformat}\r\n-Dcom.atlassian.jira.health.diagnostics.alerts.retention-period-days=7\r\n{noformat}\r\n\r\n * Alternatively, increasing {{jira.diagnostics.thresholds.slow-query-millis}} reduces how often JQL diagnostics alerts are recorded.\r\n * As a last resort, the JQL diagnostics monitor can be turned off to stop these alerts from being recorded.\r\nAs a system administrator, disable the [Dark Feature|https://confluence.atlassian.com/jirakb/enable-dark-feature-in-jira-959286331.html] {{com.atlassian.diagnostics.jql.monitor}}","to":null,"toString":"h3. Issue Summary\r\n\r\n{{DefaultAlertEntityDao.streamMetrics()}} aggregates alert metadata but selects {{DETAILS_JSON}} through {{AlertAO.ALL_COLUMNS}}, even though it never reads that field.\r\n\r\nWhen alert details are very large, this unnecessary projection can cause excessive heap allocation and OOME during alert analytics.\r\n\r\nThis projection issue is longstanding and existed as far as Jira 7. However, [JRASERVER-79454|https://jira.atlassian.com/browse/JRASERVER-79454] amplifies it in Jira 11.x by creating much larger diagnostics alert details.\r\n\r\nh3. Steps to Reproduce\r\n # Create or retain large {{DETAILS_JSON}} values in {{AO_C16815_ALERT_AO}}, for example through a plugin JQL function returning a very large issue set\r\n# Run the daily alert analytics job or invoke {{streamMetrics()}}\r\n# Observe that the query selects {{DETAILS_JSON}} despite metrics aggregation needing only alert metadata\r\n# With enough large rows, observe excessive heap allocation and possible OOME\r\n\r\nh3. Expected Results\r\n\r\n{{streamMetrics()}} selects only the columns required to aggregate alert metrics and does not select {{DETAILS_JSON}}.\r\n\r\nh3. Actual Results\r\n\r\n{{streamMetrics()}} selects {{ALL_COLUMNS}}, including {{DETAILS_JSON}}. Large alert details are loaded unnecessarily during metrics aggregation and can cause OOME.\r\n\r\nh3. Relationship to JRASERVER-79454\r\n\r\n* This issue is the unnecessary {{DETAILS_JSON}} projection in alert analytics\r\n* JRASERVER-79454 makes the stored alert details much larger\r\n* Together, they can cause OOME\r\n* Fixing this issue protects instances that already contain oversized rows\r\n\r\nh3. Workaround\r\n * Truncate the {{AO_C16815_ALERT_AO}} table to remove the large entries\r\n{code:sql}\r\nTRUNCATE TABLE \"AO_C16815_ALERT_AO\"\r\n{code}\r\n * Decrease the DB retention period for the diagnostic entries from the 30-days default by adding the JVM parameter:\r\n{noformat}\r\n-Dcom.atlassian.jira.health.diagnostics.alerts.retention-period-days=7\r\n{noformat}\r\n * Alternatively, increasing {{jira.diagnostics.thresholds.slow-query-millis}} reduces how often JQL diagnostics alerts are recorded.\r\n * As a last resort, the JQL diagnostics monitor can be turned off to stop these alerts from being recorded.\r\nAs a system administrator, disable the [Dark Feature|https://confluence.atlassian.com/jirakb/enable-dark-feature-in-jira-959286331.html] {{com.atlassian.diagnostics.jql.monitor}}"}]},{"id":"14528246","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-23T08:12:30.362+0000","items":[{"field":"Link","fieldtype":"jira","from":"JRASERVER-69343","fromString":"This issue is related to JRASERVER-69343","to":null,"toString":null}]},{"id":"14528247","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-23T08:12:37.624+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-69343","toString":"This issue relates to JRASERVER-69343"}]},{"id":"14528297","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-23T08:30:04.264+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10"}]},{"id":"14528394","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d61d3d60e1c","name":"7d61d3d60e1c","key":"JIRAUSER5570173","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5570173&avatarId=6551325","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5570173&avatarId=6551325","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5570173&avatarId=6551325","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5570173&avatarId=6551325"},"displayName":"Mateusz Beczek","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-07-23T10:06:37.670+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14528395","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d61d3d60e1c","name":"7d61d3d60e1c","key":"JIRAUSER5570173","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5570173&avatarId=6551325","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5570173&avatarId=6551325","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5570173&avatarId=6551325","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5570173&avatarId=6551325"},"displayName":"Mateusz Beczek","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-07-23T10:06:44.269+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117492","toString":"11.3.9"}]},{"id":"14532213","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-25T04:05:49.004+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"2"}]},{"id":"14532513","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-25T08:04:01.396+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14536438","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-27T07:22:11.155+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"41"}]},{"id":"14548072","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-01T04:06:44.080+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"2","to":null,"toString":"3"}]},{"id":"14548412","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-01T07:45:07.152+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"41","to":null,"toString":"42"}]},{"id":"14552799","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-03T12:24:27.007+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-79478","toString":"This issue relates to JRASERVER-79478"}]},{"id":"14552801","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-08-03T12:24:42.675+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\n{{DefaultAlertEntityDao.streamMetrics()}} aggregates alert metadata but selects {{DETAILS_JSON}} through {{AlertAO.ALL_COLUMNS}}, even though it never reads that field.\r\n\r\nWhen alert details are very large, this unnecessary projection can cause excessive heap allocation and OOME during alert analytics.\r\n\r\nThis projection issue is longstanding and existed as far as Jira 7. However, [JRASERVER-79454|https://jira.atlassian.com/browse/JRASERVER-79454] amplifies it in Jira 11.x by creating much larger diagnostics alert details.\r\n\r\nh3. Steps to Reproduce\r\n # Create or retain large {{DETAILS_JSON}} values in {{AO_C16815_ALERT_AO}}, for example through a plugin JQL function returning a very large issue set\r\n# Run the daily alert analytics job or invoke {{streamMetrics()}}\r\n# Observe that the query selects {{DETAILS_JSON}} despite metrics aggregation needing only alert metadata\r\n# With enough large rows, observe excessive heap allocation and possible OOME\r\n\r\nh3. Expected Results\r\n\r\n{{streamMetrics()}} selects only the columns required to aggregate alert metrics and does not select {{DETAILS_JSON}}.\r\n\r\nh3. Actual Results\r\n\r\n{{streamMetrics()}} selects {{ALL_COLUMNS}}, including {{DETAILS_JSON}}. Large alert details are loaded unnecessarily during metrics aggregation and can cause OOME.\r\n\r\nh3. Relationship to JRASERVER-79454\r\n\r\n* This issue is the unnecessary {{DETAILS_JSON}} projection in alert analytics\r\n* JRASERVER-79454 makes the stored alert details much larger\r\n* Together, they can cause OOME\r\n* Fixing this issue protects instances that already contain oversized rows\r\n\r\nh3. Workaround\r\n * Truncate the {{AO_C16815_ALERT_AO}} table to remove the large entries\r\n{code:sql}\r\nTRUNCATE TABLE \"AO_C16815_ALERT_AO\"\r\n{code}\r\n * Decrease the DB retention period for the diagnostic entries from the 30-days default by adding the JVM parameter:\r\n{noformat}\r\n-Dcom.atlassian.jira.health.diagnostics.alerts.retention-period-days=7\r\n{noformat}\r\n * Alternatively, increasing {{jira.diagnostics.thresholds.slow-query-millis}} reduces how often JQL diagnostics alerts are recorded.\r\n * As a last resort, the JQL diagnostics monitor can be turned off to stop these alerts from being recorded.\r\nAs a system administrator, disable the [Dark Feature|https://confluence.atlassian.com/jirakb/enable-dark-feature-in-jira-959286331.html] {{com.atlassian.diagnostics.jql.monitor}}","to":null,"toString":"h3. Issue Summary\r\n\r\n{{DefaultAlertEntityDao.streamMetrics()}} aggregates alert metadata but selects {{DETAILS_JSON}} through {{AlertAO.ALL_COLUMNS}}, even though it never reads that field.\r\n\r\nWhen alert details are very large, this unnecessary projection can cause excessive heap allocation and OOME during alert analytics.\r\n\r\nThis projection issue is longstanding and existed as far as Jira 7. However, [JRASERVER-79454|https://jira.atlassian.com/browse/JRASERVER-79454] amplifies it in Jira 11.x by creating much larger diagnostics alert details.\r\n\r\nh3. Steps to Reproduce\r\n # Create or retain large {{DETAILS_JSON}} values in {{AO_C16815_ALERT_AO}}, for example through a plugin JQL function returning a very large issue set\r\n# Run the daily alert analytics job or invoke {{streamMetrics()}}\r\n# Observe that the query selects {{DETAILS_JSON}} despite metrics aggregation needing only alert metadata\r\n# With enough large rows, observe excessive heap allocation and possible OOME\r\n\r\nh3. Expected Results\r\n\r\n{{streamMetrics()}} selects only the columns required to aggregate alert metrics and does not select {{DETAILS_JSON}}.\r\n\r\nh3. Actual Results\r\n\r\n{{streamMetrics()}} selects {{ALL_COLUMNS}}, including {{DETAILS_JSON}}. Large alert details are loaded unnecessarily during metrics aggregation and can cause OOME.\r\n\r\nh3. Relationship to JRASERVER-79454\r\n\r\n* This issue is the unnecessary {{DETAILS_JSON}} projection in alert analytics\r\n* JRASERVER-79454 makes the stored alert details much larger\r\n* Together, they can cause OOME\r\n* Fixing this issue protects instances that already contain oversized rows\r\n\r\nh3. Workaround\r\n * Truncate the {{AO_C16815_ALERT_AO}} table to remove the large entries\r\n{code:sql}\r\nTRUNCATE TABLE \"AO_C16815_ALERT_AO\"\r\n{code}\r\n * Decrease the DB retention period for the diagnostic entries from the 30-days default by adding the JVM parameter:\r\n{noformat}\r\n-Dcom.atlassian.jira.health.diagnostics.alerts.retention-period-days=7\r\n{noformat}\r\n * Alternatively, increasing {{jira.diagnostics.thresholds.slow-query-millis}} reduces how often JQL diagnostics alerts are recorded.\r\n * As a last resort, the JQL diagnostics monitor can be turned off to stop these alerts from being recorded.\r\nAs a system administrator, enable the [Dark Feature|https://confluence.atlassian.com/jirakb/enable-dark-feature-in-jira-959286331.html] {{com.atlassian.diagnostics.jql.monitor.disabled}}"}]},{"id":"14554865","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-04T18:17:11.345+0000","items":[{"field":"labels","fieldtype":"jira","from":null,"fromString":"","to":null,"toString":"whl-fy27q1"}]},{"id":"14554866","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-04T18:17:24.821+0000","items":[{"field":"labels","fieldtype":"jira","from":null,"fromString":"whl-fy27q1","to":null,"toString":"whl-fy27q1 whl-fy27q1-20"}]},{"id":"14557761","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-06T04:04:51.775+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"3","to":null,"toString":"4"}]},{"id":"14558192","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-06T07:28:38.446+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"42","to":null,"toString":"45"}]},{"id":"14558598","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jira-server-release-automation-bot","name":"jira-server-release-automation-bot","key":"jira-server-release-automation-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jira-server-release-automation-bot&avatarId=5807507","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jira-server-release-automation-bot&avatarId=5807507","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jira-server-release-automation-bot&avatarId=5807507","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jira-server-release-automation-bot&avatarId=5807507"},"displayName":"Jira Server Release Automation Bot[ADM-107524]","active":true,"timeZone":"UTC"},"created":"2026-08-06T11:20:03.101+0000","items":[{"field":"resolution","fieldtype":"jira","from":null,"fromString":null,"to":"1","toString":"Fixed"},{"field":"status","fieldtype":"jira","from":"12075","fromString":"Waiting for Release","to":"6","toString":"Closed"}]},{"id":"14560320","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-07T06:58:23.255+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"45","to":null,"toString":"54"}]},{"id":"14590170","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-21T05:20:30.977+0000","items":[{"field":"labels","fieldtype":"jira","from":null,"fromString":"whl-fy27q1 whl-fy27q1-20","to":null,"toString":"whl-fy27q1 whl-fy27q1-40"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157119","self":"https://jira.atlassian.com/rest/api/2/issue/2157119","key":"JRASERVER-79468","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117901","id":"117901","name":"11.3.12","archived":false,"released":false,"releaseDate":"2026-10-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/117597","id":"117597","name":"10.3.26","archived":false,"released":false,"releaseDate":"2026-10-06"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.0,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/103693","id":"103693","name":"10.0.0","archived":false,"released":true},{"self":"https://jira.atlassian.com/rest/api/2/version/109301","id":"109301","description":"","name":"10.3.0","archived":false,"released":true,"releaseDate":"2024-12-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/115197","id":"115197","description":"","name":"10.3.16","archived":false,"released":true,"releaseDate":"2025-12-08"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43408","id":"43408","name":"Indexing"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=malmeida","name":"malmeida","key":"malmeida","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=malmeida&avatarId=6021340","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=malmeida&avatarId=6021340","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=malmeida&avatarId=6021340","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=malmeida&avatarId=6021340"},"displayName":"Marcus Silveira","active":true,"timeZone":"America/Sao_Paulo"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=malmeida","name":"malmeida","key":"malmeida","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=malmeida&avatarId=6021340","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=malmeida&avatarId=6021340","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=malmeida&avatarId=6021340","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=malmeida&avatarId=6021340"},"displayName":"Marcus Silveira","active":true,"timeZone":"America/Sao_Paulo"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79468/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79468/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-22T16:17:14.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qd2v:","updated":"2026-08-10T14:47:53.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"Reindex is failing with the following error\r\n\r\n{noformat}\r\n2026-07-22 14:59:12,381+0000 IssueIndexer:thread-1 WARN      [c.a.jira.index.AccumulatingResultBuilder] Indexing failed for Issue - '10100'\r\n2026-07-22 14:59:12,381+0000 IssueIndexer:thread-1 WARN      [c.a.jira.index.AccumulatingResultBuilder] DocValuesField \"customfield_10300\" is too large, must be <= 32766\r\njava.lang.IllegalArgumentException: DocValuesField \"customfield_10300\" is too large, must be <= 32766\r\n{noformat}\r\n\r\nThis error was previously fixed by the following tickets but can still happen on certain scenarios\r\n* https://jira.atlassian.com/browse/JSWSERVER-20133\r\n* https://jira.atlassian.com/browse/JRASERVER-76392\r\n\r\n*Steps to reproduce*\r\n# Have a Jira instance with Oracle DB and Jira Misc Custom Field plugin\r\n# Create a Multi line text field using the \"Exact text searcher\" provided by JMCF.\r\n# Add a huge value with special characters (ie. emojis)\r\n# Run a locked reindex\r\n\r\n*Expected result*\r\nJira completes the indexing without errors, removing the huge field from lucene if needed.\r\nA log message is still emitted to warn the app developer.\r\n\r\n*Actual result*\r\nReindex fails with the error above.\r\n\r\n*Workaround*\r\nThere are 2 options\r\n# Use the \"Free text searcher\" in the custom field\r\n# Remove some/all special characters","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qcxr:","customfield_14734":"1|i4qd3z:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p6kc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qd3r:","customfield_12830":null,"customfield_10401":null,"summary":"Index failing with DocValuesField too large","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":11,"total":11,"histories":[{"id":"14526094","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=malmeida","name":"malmeida","key":"malmeida","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=malmeida&avatarId=6021340","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=malmeida&avatarId=6021340","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=malmeida&avatarId=6021340","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=malmeida&avatarId=6021340"},"displayName":"Marcus Silveira","active":true,"timeZone":"America/Sao_Paulo"},"created":"2026-07-22T16:20:52.724+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"Reindex is failing with the following error\r\n\r\n{noformat}\r\n2026-07-22 14:59:12,381+0000 IssueIndexer:thread-1 WARN      [c.a.jira.index.AccumulatingResultBuilder] Indexing failed for Issue - '10100'\r\n2026-07-22 14:59:12,381+0000 IssueIndexer:thread-1 WARN      [c.a.jira.index.AccumulatingResultBuilder] DocValuesField \"customfield_10300\" is too large, must be <= 32766\r\njava.lang.IllegalArgumentException: DocValuesField \"customfield_10300\" is too large, must be <= 32766\r\n{noformat}\r\n\r\nThis error was previously fixed by the following tickets but can still happen on certain scenarios\r\n* https://jira.atlassian.com/browse/JSWSERVER-20133\r\n* https://jira.atlassian.com/browse/JRASERVER-76392\r\n\r\n*Steps to reproduce*\r\n# Have a Jira instance with Oracle DB and Jira Misc Custom Field plugin\r\n# Create a Multi line text field using the \"Exact text searcher\" provided by JMCF.\r\n# Add a huge value with special characters (ie. emojis)\r\n# Run a locked reindex\r\n\r\n*Expected result*\r\nJira completes the indexing without errors, removing the huge field from lucene if needed.\r\n\r\n*Actual result*\r\nReindex fails with the error above.","to":null,"toString":"Reindex is failing with the following error\r\n\r\n{noformat}\r\n2026-07-22 14:59:12,381+0000 IssueIndexer:thread-1 WARN      [c.a.jira.index.AccumulatingResultBuilder] Indexing failed for Issue - '10100'\r\n2026-07-22 14:59:12,381+0000 IssueIndexer:thread-1 WARN      [c.a.jira.index.AccumulatingResultBuilder] DocValuesField \"customfield_10300\" is too large, must be <= 32766\r\njava.lang.IllegalArgumentException: DocValuesField \"customfield_10300\" is too large, must be <= 32766\r\n{noformat}\r\n\r\nThis error was previously fixed by the following tickets but can still happen on certain scenarios\r\n* https://jira.atlassian.com/browse/JSWSERVER-20133\r\n* https://jira.atlassian.com/browse/JRASERVER-76392\r\n\r\n*Steps to reproduce*\r\n# Have a Jira instance with Oracle DB and Jira Misc Custom Field plugin\r\n# Create a Multi line text field using the \"Exact text searcher\" provided by JMCF.\r\n# Add a huge value with special characters (ie. emojis)\r\n# Run a locked reindex\r\n\r\n*Expected result*\r\nJira completes the indexing without errors, removing the huge field from lucene if needed.\r\n\r\n*Actual result*\r\nReindex fails with the error above.\r\n\r\n*Workaround*\r\nThere are 2 options\r\n# Use the \"Free text searcher\" in the custom field\r\n# Remove some/all special characters"}]},{"id":"14525987","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-22T16:30:04.355+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14530066","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-24T04:06:26.975+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14537123","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-27T08:13:32.290+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"Reindex is failing with the following error\r\n\r\n{noformat}\r\n2026-07-22 14:59:12,381+0000 IssueIndexer:thread-1 WARN      [c.a.jira.index.AccumulatingResultBuilder] Indexing failed for Issue - '10100'\r\n2026-07-22 14:59:12,381+0000 IssueIndexer:thread-1 WARN      [c.a.jira.index.AccumulatingResultBuilder] DocValuesField \"customfield_10300\" is too large, must be <= 32766\r\njava.lang.IllegalArgumentException: DocValuesField \"customfield_10300\" is too large, must be <= 32766\r\n{noformat}\r\n\r\nThis error was previously fixed by the following tickets but can still happen on certain scenarios\r\n* https://jira.atlassian.com/browse/JSWSERVER-20133\r\n* https://jira.atlassian.com/browse/JRASERVER-76392\r\n\r\n*Steps to reproduce*\r\n# Have a Jira instance with Oracle DB and Jira Misc Custom Field plugin\r\n# Create a Multi line text field using the \"Exact text searcher\" provided by JMCF.\r\n# Add a huge value with special characters (ie. emojis)\r\n# Run a locked reindex\r\n\r\n*Expected result*\r\nJira completes the indexing without errors, removing the huge field from lucene if needed.\r\n\r\n*Actual result*\r\nReindex fails with the error above.\r\n\r\n*Workaround*\r\nThere are 2 options\r\n# Use the \"Free text searcher\" in the custom field\r\n# Remove some/all special characters","to":null,"toString":"Reindex is failing with the following error\r\n\r\n{noformat}\r\n2026-07-22 14:59:12,381+0000 IssueIndexer:thread-1 WARN      [c.a.jira.index.AccumulatingResultBuilder] Indexing failed for Issue - '10100'\r\n2026-07-22 14:59:12,381+0000 IssueIndexer:thread-1 WARN      [c.a.jira.index.AccumulatingResultBuilder] DocValuesField \"customfield_10300\" is too large, must be <= 32766\r\njava.lang.IllegalArgumentException: DocValuesField \"customfield_10300\" is too large, must be <= 32766\r\n{noformat}\r\n\r\nThis error was previously fixed by the following tickets but can still happen on certain scenarios\r\n* https://jira.atlassian.com/browse/JSWSERVER-20133\r\n* https://jira.atlassian.com/browse/JRASERVER-76392\r\n\r\n*Steps to reproduce*\r\n# Have a Jira instance with Oracle DB and Jira Misc Custom Field plugin\r\n# Create a Multi line text field using the \"Exact text searcher\" provided by JMCF.\r\n# Add a huge value with special characters (ie. emojis)\r\n# Run a locked reindex\r\n\r\n*Expected result*\r\nJira completes the indexing without errors, removing the huge field from lucene if needed.\r\nA log message is still emitted to warn the app developer.\r\n\r\n*Actual result*\r\nReindex fails with the error above.\r\n\r\n*Workaround*\r\nThere are 2 options\r\n# Use the \"Free text searcher\" in the custom field\r\n# Remove some/all special characters"}]},{"id":"14537124","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-27T08:13:47.442+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14537125","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-27T08:14:21.729+0000","items":[{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"103693","toString":"10.0.0"},{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"109301","toString":"10.3.0"}]},{"id":"14537230","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-27T08:30:02.668+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":"10.03","to":null,"toString":"10"}]},{"id":"14566612","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-10T14:46:40.467+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"nwroblewska","toString":"Natalia Wroblewska"}]},{"id":"14566613","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-10T14:46:44.109+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14566614","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-10T14:46:53.427+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14566615","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-10T14:47:53.634+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117597","toString":"10.3.26"},{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117901","toString":"11.3.12"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2157028","self":"https://jira.atlassian.com/rest/api/2/issue/2157028","key":"JRASERVER-79467","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/116503","id":"116503","name":"10.3.22","archived":false,"released":true,"releaseDate":"2026-07-07"}],"customfield_20934":null,"issuelinks":[{"id":"554637","self":"https://jira.atlassian.com/rest/api/2/issueLink/554637","outwardIssue":{"id":"1823515","key":"JRASERVER-72963","self":"https://jira.atlassian.com/rest/api/2/issue/1823515","fields":{"summary":"Logs of usage of RequestCache without context from the com.atlassian.jira.cache.request.RequestCacheRecorderImpl package in the logs","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/2","iconUrl":"https://jira.atlassian.com/images/icons/priorities/high.svg","name":"High","id":"2"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10301","name":"Split","inward":"was split into","outward":"was split from","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10301"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/80225","id":"80225","name":"DC Platform Backend","description":"“Component used for Server DoS work. Please do no edit without asking in the slack room #help-seta “"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21e7d5bc3679","name":"21e7d5bc3679","key":"JIRAUSER9944876","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9944876&avatarId=11099184","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9944876&avatarId=11099184","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9944876&avatarId=11099184","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9944876&avatarId=11099184"},"displayName":"Saima Ali Sayyed","active":true,"timeZone":"Asia/Kolkata"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21e7d5bc3679","name":"21e7d5bc3679","key":"JIRAUSER9944876","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9944876&avatarId=11099184","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9944876&avatarId=11099184","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9944876&avatarId=11099184","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9944876&avatarId=11099184"},"displayName":"Saima Ali Sayyed","active":true,"timeZone":"Asia/Kolkata"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79467/votes","votes":4,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79467/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-21T10:02:24.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qc2f:","updated":"2026-08-10T15:04:44.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\ncom.atlassian.troubleshooting.plugin.ClassNamePluginMapService invokes JiraDarkFeaturesManager.getFeaturesEnabledForCurrentUser() from a scheduled background thread (atst-classname-plugin-map-refresh) without a proper Jira request context. This causes RequestCacheImpl to detect out-of-context usage and log an ERROR, as documented in JRASERVER-72963.\r\nh3. Steps to Reproduce\r\n # Run Jira Data Center with the Atlassian Troubleshooting and Support Tools plugin active (bundled, cannot be disabled without losing Support ZIP functionality).\r\n\r\n # Wait for the scheduled background task atst-classname-plugin-map-refresh to execute.\r\n\r\n # Observe the following ERROR in atlassian-jira.log.\r\n\r\n \r\n{code:java}\r\n2026-07-15 11:55:04,924+0200 atst-classname-plugin-map-refresh ERROR\r\n[c.a.j.cache.request.RequestCacheRecorderImpl] Invalid use of RequestCache\r\nby thread/stack: atst-classname-plugin-map-bfv0p. Incorrect usage of JIRA API.\r\nYou can only create/use: RequestCacheImpl inside a context (request or\r\nJira-Thread-Local). Check JiraThreadLocalUtil and http://go/j/JRASERVER-72963\r\nfor details. This message will be logged once per thread/stacktrace.\r\nThis ERROR should be fixed on the caller side (check the stack-trace or\r\nthread-name) as it is causing inconsistent data.\r\ncom.atlassian.jira.cache.request.RequestCacheRecorderImpl$StackCollector:\r\nStack trace of invalid RequestCache usage\r\nat c.a.j.cache.request.RequestCacheRecorderImpl$ExceptionPoint\r\n.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:56)\r\nat c.a.j.cache.request.RequestCacheRecorderImpl\r\n.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:125)\r\nat com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:92)\r\nat c.a.j.config.feature.DefaultFeatureManager\r\n.getDarkFeatures(DefaultFeatureManager.java:183)\r\nat c.a.j.config.feature.DefaultFeatureManager\r\n.getDarkFeatures(DefaultFeatureManager.java:178)\r\n...\r\nat com.atlassian.sal.jira.features.JiraDarkFeaturesManager\r\n.getFeaturesEnabledForCurrentUser(JiraDarkFeaturesManager.java:149)\r\n...\r\nat com.atlassian.troubleshooting.CommonFeatureFlags\r\n.isFeatureFlagEnabled(CommonFeatureFlags.java:90)\r\nat com.atlassian.troubleshooting.plugin.ClassNamePluginMapService\r\n.isMapGenerationEnabled(ClassNamePluginMapService.java:203)\r\nat com.atlassian.troubleshooting.plugin.ClassNamePluginMapService\r\n.refreshCache(ClassNamePluginMapService.java:180)\r\nat com.atlassian.troubleshooting.plugin.ClassNamePluginMapService\r\n.lambda$newMapRefreshTask$0(ClassNamePluginMapService.java:164)\r\nat java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:572)\r\nat java.util.concurrent.FutureTask.run(FutureTask.java:317)\r\nat java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask\r\n.run(ScheduledThreadPoolExecutor.java:304)\r\nat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)\r\nat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)\r\nat java.lang.Thread.run(Thread.java:1583) {code}\r\nh3. Expected Results\r\n\r\nThe scheduled atst-classname-plugin-map-refresh task runs without producing RequestCache out-of-context errors. Feature flag checks performed from background threads must not rely on RequestCacheImpl without initialising the required context.\r\nh3. Actual Results\r\n\r\nAn ERROR is logged on every execution of the background task. While Jira throttles this to one log entry per thread/stacktrace per node, it produces continuous noise.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qbxb:","customfield_14734":"1|i4qc3j:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p5jw:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qc3b:","customfield_12830":null,"customfield_10401":null,"summary":"Invalid use of RequestCache by thread: atst-classname-plugin-map-refresh (ClassNamePluginMapService)","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":10,"total":10,"histories":[{"id":"14523067","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21e7d5bc3679","name":"21e7d5bc3679","key":"JIRAUSER9944876","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9944876&avatarId=11099184","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9944876&avatarId=11099184","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9944876&avatarId=11099184","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9944876&avatarId=11099184"},"displayName":"Saima Ali Sayyed","active":true,"timeZone":"Asia/Kolkata"},"created":"2026-07-21T10:02:57.785+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-72963","toString":"This issue relates to JRASERVER-72963"}]},{"id":"14523081","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21e7d5bc3679","name":"21e7d5bc3679","key":"JIRAUSER9944876","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9944876&avatarId=11099184","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9944876&avatarId=11099184","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9944876&avatarId=11099184","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9944876&avatarId=11099184"},"displayName":"Saima Ali Sayyed","active":true,"timeZone":"Asia/Kolkata"},"created":"2026-07-21T10:03:39.146+0000","items":[{"field":"Link","fieldtype":"jira","from":"JRASERVER-72963","fromString":"This issue relates to JRASERVER-72963","to":null,"toString":null}]},{"id":"14523091","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21e7d5bc3679","name":"21e7d5bc3679","key":"JIRAUSER9944876","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9944876&avatarId=11099184","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9944876&avatarId=11099184","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9944876&avatarId=11099184","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9944876&avatarId=11099184"},"displayName":"Saima Ali Sayyed","active":true,"timeZone":"Asia/Kolkata"},"created":"2026-07-21T10:03:53.582+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-72963","toString":"This issue split from JRASERVER-72963"}]},{"id":"14523093","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21e7d5bc3679","name":"21e7d5bc3679","key":"JIRAUSER9944876","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9944876&avatarId=11099184","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9944876&avatarId=11099184","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9944876&avatarId=11099184","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9944876&avatarId=11099184"},"displayName":"Saima Ali Sayyed","active":true,"timeZone":"Asia/Kolkata"},"created":"2026-07-21T10:04:16.769+0000","items":[{"field":"Link","fieldtype":"jira","from":"JRASERVER-72963","fromString":"This issue split from JRASERVER-72963","to":null,"toString":null}]},{"id":"14523094","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21e7d5bc3679","name":"21e7d5bc3679","key":"JIRAUSER9944876","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9944876&avatarId=11099184","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9944876&avatarId=11099184","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9944876&avatarId=11099184","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9944876&avatarId=11099184"},"displayName":"Saima Ali Sayyed","active":true,"timeZone":"Asia/Kolkata"},"created":"2026-07-21T10:04:41.577+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-72963","toString":"This issue was split from JRASERVER-72963"}]},{"id":"14522948","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-21T10:30:05.115+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14523103","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21e7d5bc3679","name":"21e7d5bc3679","key":"JIRAUSER9944876","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9944876&avatarId=11099184","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9944876&avatarId=11099184","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9944876&avatarId=11099184","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9944876&avatarId=11099184"},"displayName":"Saima Ali Sayyed","active":true,"timeZone":"Asia/Kolkata"},"created":"2026-07-21T10:43:31.607+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\ncom.atlassian.troubleshooting.plugin.ClassNamePluginMapService invokes JiraDarkFeaturesManager.getFeaturesEnabledForCurrentUser() from a scheduled background thread (atst-classname-plugin-map-refresh) without a proper Jira request context. This causes RequestCacheImpl to detect out-of-context usage and log an ERROR, as documented in JRASERVER-72963.\r\nh3. Steps to Reproduce\r\n # Run Jira Data Center with the Atlassian Troubleshooting and Support Tools plugin active (bundled, cannot be disabled without losing Support ZIP functionality).\r\n\r\n # Wait for the scheduled background task atst-classname-plugin-map-refresh to execute.\r\n\r\n # Observe the following ERROR in atlassian-jira.log.\r\n\r\n \r\n \r\n {{}}\r\n{code:java}\r\n2026-07-15 11:55:04,924+0200 atst-classname-plugin-map-refresh ERROR\r\n[c.a.j.cache.request.RequestCacheRecorderImpl] Invalid use of RequestCache\r\nby thread/stack: atst-classname-plugin-map-bfv0p. Incorrect usage of JIRA API.\r\nYou can only create/use: RequestCacheImpl inside a context (request or\r\nJira-Thread-Local). Check JiraThreadLocalUtil and http://go/j/JRASERVER-72963\r\nfor details. This message will be logged once per thread/stacktrace.\r\nThis ERROR should be fixed on the caller side (check the stack-trace or\r\nthread-name) as it is causing inconsistent data.\r\ncom.atlassian.jira.cache.request.RequestCacheRecorderImpl$StackCollector:\r\nStack trace of invalid RequestCache usage\r\nat c.a.j.cache.request.RequestCacheRecorderImpl$ExceptionPoint\r\n.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:56)\r\nat c.a.j.cache.request.RequestCacheRecorderImpl\r\n.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:125)\r\nat com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:92)\r\nat c.a.j.config.feature.DefaultFeatureManager\r\n.getDarkFeatures(DefaultFeatureManager.java:183)\r\nat c.a.j.config.feature.DefaultFeatureManager\r\n.getDarkFeatures(DefaultFeatureManager.java:178)\r\n...\r\nat com.atlassian.sal.jira.features.JiraDarkFeaturesManager\r\n.getFeaturesEnabledForCurrentUser(JiraDarkFeaturesManager.java:149)\r\n...\r\nat com.atlassian.troubleshooting.CommonFeatureFlags\r\n.isFeatureFlagEnabled(CommonFeatureFlags.java:90)\r\nat com.atlassian.troubleshooting.plugin.ClassNamePluginMapService\r\n.isMapGenerationEnabled(ClassNamePluginMapService.java:203)\r\nat com.atlassian.troubleshooting.plugin.ClassNamePluginMapService\r\n.refreshCache(ClassNamePluginMapService.java:180)\r\nat com.atlassian.troubleshooting.plugin.ClassNamePluginMapService\r\n.lambda$newMapRefreshTask$0(ClassNamePluginMapService.java:164)\r\nat java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:572)\r\nat java.util.concurrent.FutureTask.run(FutureTask.java:317)\r\nat java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask\r\n.run(ScheduledThreadPoolExecutor.java:304)\r\nat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)\r\nat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)\r\nat java.lang.Thread.run(Thread.java:1583) {code}\r\n{{}}\r\n\r\nh3. Expected Results\r\n\r\nThe scheduled atst-classname-plugin-map-refresh task runs without producing RequestCache out-of-context errors. Feature flag checks performed from background threads must not rely on RequestCacheImpl without initialising the required context.\r\nh3. Actual Results\r\n\r\nAn ERROR is logged on every execution of the background task. While Jira throttles this to one log entry per thread/stacktrace per node, it produces continuous noise.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","to":null,"toString":"h3. Issue Summary\r\n\r\ncom.atlassian.troubleshooting.plugin.ClassNamePluginMapService invokes JiraDarkFeaturesManager.getFeaturesEnabledForCurrentUser() from a scheduled background thread (atst-classname-plugin-map-refresh) without a proper Jira request context. This causes RequestCacheImpl to detect out-of-context usage and log an ERROR, as documented in JRASERVER-72963.\r\nh3. Steps to Reproduce\r\n # Run Jira Data Center with the Atlassian Troubleshooting and Support Tools plugin active (bundled, cannot be disabled without losing Support ZIP functionality).\r\n\r\n # Wait for the scheduled background task atst-classname-plugin-map-refresh to execute.\r\n\r\n # Observe the following ERROR in atlassian-jira.log.\r\n\r\n \r\n{code:java}\r\n2026-07-15 11:55:04,924+0200 atst-classname-plugin-map-refresh ERROR\r\n[c.a.j.cache.request.RequestCacheRecorderImpl] Invalid use of RequestCache\r\nby thread/stack: atst-classname-plugin-map-bfv0p. Incorrect usage of JIRA API.\r\nYou can only create/use: RequestCacheImpl inside a context (request or\r\nJira-Thread-Local). Check JiraThreadLocalUtil and http://go/j/JRASERVER-72963\r\nfor details. This message will be logged once per thread/stacktrace.\r\nThis ERROR should be fixed on the caller side (check the stack-trace or\r\nthread-name) as it is causing inconsistent data.\r\ncom.atlassian.jira.cache.request.RequestCacheRecorderImpl$StackCollector:\r\nStack trace of invalid RequestCache usage\r\nat c.a.j.cache.request.RequestCacheRecorderImpl$ExceptionPoint\r\n.errorLogOOCThreadUsage(RequestCacheRecorderImpl.java:56)\r\nat c.a.j.cache.request.RequestCacheRecorderImpl\r\n.recordRequestCacheOOCUsage(RequestCacheRecorderImpl.java:125)\r\nat com.atlassian.jira.cache.request.RequestCacheImpl.get(RequestCacheImpl.java:92)\r\nat c.a.j.config.feature.DefaultFeatureManager\r\n.getDarkFeatures(DefaultFeatureManager.java:183)\r\nat c.a.j.config.feature.DefaultFeatureManager\r\n.getDarkFeatures(DefaultFeatureManager.java:178)\r\n...\r\nat com.atlassian.sal.jira.features.JiraDarkFeaturesManager\r\n.getFeaturesEnabledForCurrentUser(JiraDarkFeaturesManager.java:149)\r\n...\r\nat com.atlassian.troubleshooting.CommonFeatureFlags\r\n.isFeatureFlagEnabled(CommonFeatureFlags.java:90)\r\nat com.atlassian.troubleshooting.plugin.ClassNamePluginMapService\r\n.isMapGenerationEnabled(ClassNamePluginMapService.java:203)\r\nat com.atlassian.troubleshooting.plugin.ClassNamePluginMapService\r\n.refreshCache(ClassNamePluginMapService.java:180)\r\nat com.atlassian.troubleshooting.plugin.ClassNamePluginMapService\r\n.lambda$newMapRefreshTask$0(ClassNamePluginMapService.java:164)\r\nat java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:572)\r\nat java.util.concurrent.FutureTask.run(FutureTask.java:317)\r\nat java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask\r\n.run(ScheduledThreadPoolExecutor.java:304)\r\nat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)\r\nat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)\r\nat java.lang.Thread.run(Thread.java:1583) {code}\r\nh3. Expected Results\r\n\r\nThe scheduled atst-classname-plugin-map-refresh task runs without producing RequestCache out-of-context errors. Feature flag checks performed from background threads must not rely on RequestCacheImpl without initialising the required context.\r\nh3. Actual Results\r\n\r\nAn ERROR is logged on every execution of the background task. While Jira throttles this to one log entry per thread/stacktrace per node, it produces continuous noise.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available."}]},{"id":"14523370","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-07-21T13:23:05.652+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14527395","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-23T04:06:20.758+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14566617","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-08-10T15:04:44.651+0000","items":[{"field":"Component","fieldtype":"jira","from":"46110","fromString":"Data Center - Other","to":null,"toString":null},{"field":"Component","fieldtype":"jira","from":null,"fromString":null,"to":"80225","toString":"DC Platform Backend"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2156648","self":"https://jira.atlassian.com/rest/api/2/issue/2156648","key":"JRASERVER-79466","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117497","id":"117497","name":"11.3.11","archived":false,"released":false,"releaseDate":"2026-10-07"},{"self":"https://jira.atlassian.com/rest/api/2/version/117595","id":"117595","name":"10.3.25","archived":false,"released":false,"releaseDate":"2026-09-01"}],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":2.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/116407","id":"116407","name":"10.3.23","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/82093","id":"82093","name":"Applinks - Cloud Connectors"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":7.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79466/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79466/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-16T23:24:57.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qa93:","updated":"2026-08-29T08:20:41.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nNo specific steps. Happens on any page load\r\nh3. Steps to Reproduce\r\n # Update ATST to at least 2.21.0 or 3.14.0\r\n # Load any page\r\n\r\nh3. Expected Results\r\n\r\nAvoid excessive DB calls and network on every page load.\r\nh3. Actual Results\r\n\r\nExtra load on the DB and network may impact performance.\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4qa3z:","customfield_14734":"1|i4qaa7:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p3qk:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4qa9z:","customfield_12830":null,"customfield_10401":null,"summary":"High number of DB calls to fetch application links on every page load, and many network requests on page load when portfolio insight connection is configured","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":20,"total":20,"histories":[{"id":"14513190","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-07-16T23:25:33.337+0000","items":[{"field":"Component","fieldtype":"jira","from":"59919","fromString":"Issue - Fields","to":null,"toString":null},{"field":"Component","fieldtype":"jira","from":null,"fromString":null,"to":"82093","toString":"Applinks - Cloud Connectors"},{"field":"Key","fieldtype":"jira","from":null,"fromString":"JSWSERVER-26879","to":null,"toString":"JRASERVER-79466"},{"field":"Version","fieldtype":"jira","from":"116506","fromString":"11.3.8","to":null,"toString":null},{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"116507","toString":"11.3.8"},{"field":"project","fieldtype":"jira","from":"12200","fromString":"Jira Software Data Center","to":"10240","toString":"Jira Data Center"}]},{"id":"14513269","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-16T23:30:02.080+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14513630","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-07-17T02:49:56.625+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER5901803","toString":"Benjamin Suess"}]},{"id":"14513631","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-07-17T02:50:09.283+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12074","toString":"Short Term Backlog"}]},{"id":"14513632","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-07-17T02:50:12.359+0000","items":[{"field":"status","fieldtype":"jira","from":"12074","fromString":"Short Term Backlog","to":"3","toString":"In Progress"}]},{"id":"14513633","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-07-17T02:50:17.478+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14513634","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-07-17T02:50:26.631+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117492","toString":"11.3.9"}]},{"id":"14558599","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jira-server-release-automation-bot","name":"jira-server-release-automation-bot","key":"jira-server-release-automation-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jira-server-release-automation-bot&avatarId=5807507","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jira-server-release-automation-bot&avatarId=5807507","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jira-server-release-automation-bot&avatarId=5807507","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jira-server-release-automation-bot&avatarId=5807507"},"displayName":"Jira Server Release Automation Bot[ADM-107524]","active":true,"timeZone":"UTC"},"created":"2026-08-06T11:20:03.382+0000","items":[{"field":"resolution","fieldtype":"jira","from":null,"fromString":null,"to":"1","toString":"Fixed"},{"field":"status","fieldtype":"jira","from":"12075","fromString":"Waiting for Release","to":"6","toString":"Closed"}]},{"id":"14583423","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-08-18T23:33:50.598+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117591","toString":"10.3.24"}]},{"id":"14583424","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-08-18T23:33:58.037+0000","items":[{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"116407","toString":"10.3.23"}]},{"id":"14583425","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-08-18T23:34:21.235+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":"117492","fromString":"11.3.9","to":null,"toString":null},{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117495","toString":"11.3.10"}]},{"id":"14583426","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-08-18T23:42:39.500+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":"117495","fromString":"11.3.10","to":null,"toString":null},{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117497","toString":"11.3.11"}]},{"id":"14583427","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-08-18T23:43:29.836+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":"117591","fromString":"10.3.24","to":null,"toString":null},{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117595","toString":"10.3.25"}]},{"id":"14583428","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-08-18T23:43:32.633+0000","items":[{"field":"resolution","fieldtype":"jira","from":"1","fromString":"Fixed","to":null,"toString":null},{"field":"status","fieldtype":"jira","from":"6","fromString":"Closed","to":"10030","toString":"Needs Triage"}]},{"id":"14583429","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-08-18T23:43:39.388+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"3","toString":"In Progress"}]},{"id":"14583430","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=c8bcca445054","name":"c8bcca445054","key":"JIRAUSER5901803","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5901803&avatarId=6923616","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5901803&avatarId=6923616","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5901803&avatarId=6923616","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5901803&avatarId=6923616"},"displayName":"Benjamin Suess","active":true,"timeZone":"UTC"},"created":"2026-08-18T23:43:43.075+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14583440","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-08-19T00:30:02.112+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":"11.03","to":null,"toString":"10.03"}]},{"id":"14586979","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-20T04:05:37.067+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14603616","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-27T04:06:11.229+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"14606930","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-29T08:20:41.227+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"7"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2156719","self":"https://jira.atlassian.com/rest/api/2/issue/2156719","key":"JRASERVER-79465","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/44490","id":"44490","name":"Mail Server"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21e7d5bc3679","name":"21e7d5bc3679","key":"JIRAUSER9944876","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9944876&avatarId=11099184","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9944876&avatarId=11099184","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9944876&avatarId=11099184","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9944876&avatarId=11099184"},"displayName":"Saima Ali Sayyed","active":true,"timeZone":"Asia/Kolkata"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=21e7d5bc3679","name":"21e7d5bc3679","key":"JIRAUSER9944876","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9944876&avatarId=11099184","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9944876&avatarId=11099184","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9944876&avatarId=11099184","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9944876&avatarId=11099184"},"displayName":"Saima Ali Sayyed","active":true,"timeZone":"Asia/Kolkata"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79465/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79465/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-07-16T14:28:48.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4qa13:","updated":"2026-07-22T09:36:16.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Current behaviour\r\n\r\nCurrently, Jira does not surface mail authentication issues proactively. Admins often discover problems only after users report missing notifications — by which time significant disruption has already occurred. There is no built-in signal to distinguish between connectivity failures and authentication-specific errors.\r\nh3. Suggested behaviour\r\n\r\nAdd a dedicated health check in Jira that monitors mail server authentication status and alerts administrators when authentication failures occur.\r\n\r\nThis health check can periodically validate the configured outgoing mail server credentials. If authentication fails, the health check should:\r\n * Flag the failure in the Jira System Health dashboard\r\n\r\n * Provide a clear error message indicating the authentication failure (e.g., SMTP AUTH error, OAuth token expiry)\r\n\r\n * Optionally trigger an in-app admin notification\r\n\r\n \r\nh3. Workaround\r\n\r\nCurrently there are no workaround for this behaviour.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q9vz:","customfield_10651":null,"customfield_14734":"1|i4qa27:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4p3ik:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4qa1z:","customfield_10653":null,"customfield_10401":null,"summary":"Health checks for Mail Authentication","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":1,"total":1,"histories":[{"id":"14516565","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-18T04:06:22.515+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2156632","self":"https://jira.atlassian.com/rest/api/2/issue/2156632","key":"JRASERVER-79464","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":3.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/113803","id":"113803","name":"11.3.0","archived":false,"released":true,"releaseDate":"2025-12-03"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13031","value":"S","id":"13031","disabled":false},"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/81496","id":"81496","name":"OpenSearch"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":42.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79464/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-08-06T11:20:03.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79464/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-16T09:39:26.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4q9vj:","updated":"2026-08-28T18:05:25.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nReindex on OpenSearch consumes a lot of heap memory\r\nh3. Steps to Reproduce\r\n # Configure Jira with OpenSearch\r\n # Perform a reindex\r\n\r\nh3. Expected Results\r\n\r\nReindex completes successfully\r\nh3. Actual Results\r\n * Heap consumption keeps growing as the reindex progresses\r\n * Eventually could result in OutOfMemoryError\r\n * Inspecting the heap reveals numerous instances of IssueLinkImpl\r\n\r\nh3. Workaround\r\n\r\nUse a setting introduced in JRASERVER-67502, specifically by adding this JVM argument:\r\n {{-Djira.cache.request.bounded.enabled=true}}\r\n\r\nBy default, this will limit each cache to 1000 objects, which could be reduced further with the following argument:\r\n {{-Djira.cache.request.bounded.size=200}}\r\n\r\nEffect: each cache in {{RequestCacheContext}} won't grow indefinitely. The cache will only grow up to 200 entries, then it'll start evicting old entries.\r\n\r\nNote that {{jira.cache.request.bounded.size}} is per thread. So the actual max size is multiplied by the number of threads, which is configured via {{jira.search.api.reindex.consumer.threads}} (default: 40).","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q9qf:","customfield_14734":"1|i4q9wn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p3d0:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q9wf:","customfield_12830":null,"customfield_10401":null,"summary":"Reindex on OpenSearch consumes a lot of heap memory","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":18,"total":18,"histories":[{"id":"14512458","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-16T09:39:42.853+0000","items":[{"field":"Development Effort","fieldtype":"custom","from":null,"fromString":null,"to":"13031","toString":"S"},{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"3","toString":"In Progress"}]},{"id":"14512459","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-16T09:39:48.743+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14512860","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-16T09:39:59.363+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117492","toString":"11.3.9"}]},{"id":"14512861","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-16T09:40:08.195+0000","items":[{"field":"Version","fieldtype":"jira","from":"116507","fromString":"11.3.8","to":null,"toString":null},{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"113803","toString":"11.3.0"}]},{"id":"14512862","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-16T09:40:12.935+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"hluk","toString":"Hendry Luk"}]},{"id":"14512863","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-16T09:40:59.634+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1141459","toString":"This issue links to \"DORARTB-188 (JIRA Server (Bulldog))\""}]},{"id":"14512689","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-16T10:30:03.383+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14513119","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-16T23:45:19.151+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nReindex on OpenSearch consumes a lot of heap memory\r\nh3. Steps to Reproduce\r\n # Configure Jira with OpenSearch\r\n # Perform a reindex\r\n\r\nh3. Expected Results\r\n\r\nReindex completes successfully\r\nh3. Actual Results\r\n * Heap consumption keeps growing as the reindex progresses\r\n * Eventually could result in OutOfMemoryError\r\n * Inspecting the heap reveals numerous instances of IssueLinkImpl\r\n\r\nh3. Workaround\r\n\r\nUse a setting introduced in JRASERVER-67502, specifically by adding this JVM argument:\r\n {{-Djira.cache.request.bounded.enabled=true}}\r\nBy default, this will limit each cache to 1000 objects, which could be reduced further with the following argument:\r\n {{-Djira.cache.request.bounded.size=200}}\r\nEffect: each cache in {{RequestCacheContext}} won't grow indefinitely. The cache will only grow up to 200 entries, then it'll start evicting old entries.\r\n\r\nNote that {{jira.cache.request.bounded.size}} is per thread. So the actual max size is multiplied by number of threads, which is configured via {{jira.search.api.reindex.consumer.threads}} (default: 40).","to":null,"toString":"h3. Issue Summary\r\n\r\nReindex on OpenSearch consumes a lot of heap memory\r\nh3. Steps to Reproduce\r\n # Configure Jira with OpenSearch\r\n # Perform a reindex\r\n\r\nh3. Expected Results\r\n\r\nReindex completes successfully\r\nh3. Actual Results\r\n * Heap consumption keeps growing as the reindex progresses\r\n * Eventually could result in OutOfMemoryError\r\n * Inspecting the heap reveals numerous instances of IssueLinkImpl\r\n\r\nh3. Workaround\r\n\r\nUse a setting introduced in JRASERVER-67502, specifically by adding this JVM argument:\r\n {{-Djira.cache.request.bounded.enabled=true}}\r\n\r\nBy default, this will limit each cache to 1000 objects, which could be reduced further with the following argument:\r\n {{-Djira.cache.request.bounded.size=200}}\r\n\r\nEffect: each cache in {{RequestCacheContext}} won't grow indefinitely. The cache will only grow up to 200 entries, then it'll start evicting old entries.\r\n\r\nNote that {{jira.cache.request.bounded.size}} is per thread. So the actual max size is multiplied by number of threads, which is configured via {{jira.search.api.reindex.consumer.threads}} (default: 40)."}]},{"id":"14513120","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-16T23:45:50.493+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nReindex on OpenSearch consumes a lot of heap memory\r\nh3. Steps to Reproduce\r\n # Configure Jira with OpenSearch\r\n # Perform a reindex\r\n\r\nh3. Expected Results\r\n\r\nReindex completes successfully\r\nh3. Actual Results\r\n * Heap consumption keeps growing as the reindex progresses\r\n * Eventually could result in OutOfMemoryError\r\n * Inspecting the heap reveals numerous instances of IssueLinkImpl\r\n\r\nh3. Workaround\r\n\r\nUse a setting introduced in JRASERVER-67502, specifically by adding this JVM argument:\r\n {{-Djira.cache.request.bounded.enabled=true}}\r\n\r\nBy default, this will limit each cache to 1000 objects, which could be reduced further with the following argument:\r\n {{-Djira.cache.request.bounded.size=200}}\r\n\r\nEffect: each cache in {{RequestCacheContext}} won't grow indefinitely. The cache will only grow up to 200 entries, then it'll start evicting old entries.\r\n\r\nNote that {{jira.cache.request.bounded.size}} is per thread. So the actual max size is multiplied by number of threads, which is configured via {{jira.search.api.reindex.consumer.threads}} (default: 40).","to":null,"toString":"h3. Issue Summary\r\n\r\nReindex on OpenSearch consumes a lot of heap memory\r\nh3. Steps to Reproduce\r\n # Configure Jira with OpenSearch\r\n # Perform a reindex\r\n\r\nh3. Expected Results\r\n\r\nReindex completes successfully\r\nh3. Actual Results\r\n * Heap consumption keeps growing as the reindex progresses\r\n * Eventually could result in OutOfMemoryError\r\n * Inspecting the heap reveals numerous instances of IssueLinkImpl\r\n\r\nh3. Workaround\r\n\r\nUse a setting introduced in JRASERVER-67502, specifically by adding this JVM argument:\r\n {{-Djira.cache.request.bounded.enabled=true}}\r\n\r\nBy default, this will limit each cache to 1000 objects, which could be reduced further with the following argument:\r\n {{-Djira.cache.request.bounded.size=200}}\r\n\r\nEffect: each cache in {{RequestCacheContext}} won't grow indefinitely. The cache will only grow up to 200 entries, then it'll start evicting old entries.\r\n\r\nNote that {{jira.cache.request.bounded.size}} is per thread. So the actual max size is multiplied by the number of threads, which is configured via {{jira.search.api.reindex.consumer.threads}} (default: 40)."}]},{"id":"14513121","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-16T23:46:01.808+0000","items":[{"field":"priority","fieldtype":"jira","from":"4","fromString":"Low","to":"3","toString":"Medium"}]},{"id":"14513122","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-16T23:46:19.039+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":"11.03","to":null,"toString":"11.3"}]},{"id":"14513281","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-17T00:30:04.672+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":"11.3","to":null,"toString":"11.03"}]},{"id":"14516562","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-18T04:06:14.440+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"2"}]},{"id":"14516653","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-18T08:08:00.299+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14519949","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-20T07:52:40.579+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"41"}]},{"id":"14532218","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-25T04:05:57.223+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"2","to":null,"toString":"3"}]},{"id":"14532405","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-25T07:07:58.636+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"41","to":null,"toString":"42"}]},{"id":"14558600","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jira-server-release-automation-bot","name":"jira-server-release-automation-bot","key":"jira-server-release-automation-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jira-server-release-automation-bot&avatarId=5807507","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jira-server-release-automation-bot&avatarId=5807507","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jira-server-release-automation-bot&avatarId=5807507","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jira-server-release-automation-bot&avatarId=5807507"},"displayName":"Jira Server Release Automation Bot[ADM-107524]","active":true,"timeZone":"UTC"},"created":"2026-08-06T11:20:03.683+0000","items":[{"field":"resolution","fieldtype":"jira","from":null,"fromString":null,"to":"1","toString":"Fixed"},{"field":"status","fieldtype":"jira","from":"12075","fromString":"Waiting for Release","to":"6","toString":"Closed"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2156430","self":"https://jira.atlassian.com/rest/api/2/issue/2156430","key":"JRASERVER-79463","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116403","id":"116403","name":"11.3.6","archived":false,"released":true,"releaseDate":"2026-06-03"},{"self":"https://jira.atlassian.com/rest/api/2/version/116507","id":"116507","name":"11.3.8","archived":false,"released":true,"releaseDate":"2026-08-05"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/43416","id":"43416","name":"Dashboard & Gadgets"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dgedda%40atlassian.com","name":"dgedda@atlassian.com","key":"JIRAUSER4597067","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4597067&avatarId=6019889","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4597067&avatarId=6019889","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4597067&avatarId=6019889","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4597067&avatarId=6019889"},"displayName":"Devisree Gedda","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dgedda%40atlassian.com","name":"dgedda@atlassian.com","key":"JIRAUSER4597067","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4597067&avatarId=6019889","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4597067&avatarId=6019889","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4597067&avatarId=6019889","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4597067&avatarId=6019889"},"displayName":"Devisree Gedda","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79463/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-08-06T11:20:04.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79463/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-15T13:40:14.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4q9av:","updated":"2026-08-06T11:20:04.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nTwo dimensional filter displays inaccurate results for the custom field of type select list(single choice) added in XAXIS of the gadget\r\nh3. Steps to Reproduce\r\n * Create a custom field of type select list(single choice) and add some options to it.\r\n\r\n * Create some issues that have values for the newly created custom field (Example: Severity) and leave some issues that don’t have custom field values for the field Severity\r\n\r\n * Create a Two dimensional filter statistics gadget and add the newly created custom field of type select list(single choice) in this example Severity to XAXIS\r\n\r\n * Choose any other field for the YAXIS and load the gadget\r\n\r\nh3. Expected Results\r\n * The gadget should display count for each custom field value and if the values are NULL/None it should display in separate column as in 10.3.x version 9.12.x versions\r\n\r\nh3. Actual Results\r\n * There are 2 problems here observed in 11.3.6:\r\n{*}Problem 1{*}: The column should display NONE for those issues with custom field values not set instead it shows as Irrelevant which is misleading\r\n\r\n * and also the count for the Irrelevant should be the issues with which the custom field values is not set instead the column is merged and it displays total issue count instead incorrectly.\r\n\r\nh3. Workaround\r\n\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available\r\n\r\nThis works fine partially if we choose to have the Severity(select list single choice custom fields) in YAXIS However the Irrelevant term is still be displayed","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q95r:","customfield_14734":"1|i4q9bz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p2sk:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q9br:","customfield_12830":null,"customfield_10401":null,"summary":"Two dimensional filter displays inaccurate results for the custom field of type select list(single choice) added in XAXIS of the gadget","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":13,"total":13,"histories":[{"id":"14509462","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dgedda%40atlassian.com","name":"dgedda@atlassian.com","key":"JIRAUSER4597067","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4597067&avatarId=6019889","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4597067&avatarId=6019889","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4597067&avatarId=6019889","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4597067&avatarId=6019889"},"displayName":"Devisree Gedda","active":true,"timeZone":"UTC"},"created":"2026-07-15T13:40:28.575+0000","items":[{"field":"Attachment","fieldtype":"jira","from":null,"fromString":null,"to":"527647","toString":"Screenshot 2026-07-15 at 5.39.03 PM.png"},{"field":"Attachment","fieldtype":"jira","from":null,"fromString":null,"to":"527646","toString":"Screenshot 2026-07-15 at 5.39.23 PM.png"},{"field":"Attachment","fieldtype":"jira","from":null,"fromString":null,"to":"527645","toString":"Screenshot 2026-07-15 at 5.38.05 PM.png"}]},{"id":"14509464","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-15T14:30:03.774+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14512049","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=15609d8ba305","name":"15609d8ba305","key":"JIRAUSER4798250","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4798250&avatarId=5811721","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4798250&avatarId=5811721","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4798250&avatarId=5811721","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4798250&avatarId=5811721"},"displayName":"Filip Nowak","active":true,"timeZone":"UTC"},"created":"2026-07-16T06:49:14.887+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14514205","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-17T04:05:47.820+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14524854","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dgedda%40atlassian.com","name":"dgedda@atlassian.com","key":"JIRAUSER4597067","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4597067&avatarId=6019889","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4597067&avatarId=6019889","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4597067&avatarId=6019889","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4597067&avatarId=6019889"},"displayName":"Devisree Gedda","active":true,"timeZone":"UTC"},"created":"2026-07-22T05:21:53.460+0000","items":[{"field":"Symptom Severity","fieldtype":"custom","from":"15832","fromString":"Severity 3 - Minor","to":"15831","toString":"Severity 2 - Major"}]},{"id":"14537435","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dgedda%40atlassian.com","name":"dgedda@atlassian.com","key":"JIRAUSER4597067","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4597067&avatarId=6019889","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4597067&avatarId=6019889","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4597067&avatarId=6019889","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4597067&avatarId=6019889"},"displayName":"Devisree Gedda","active":true,"timeZone":"UTC"},"created":"2026-07-27T11:49:49.109+0000","items":[{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"116507","toString":"11.3.8"}]},{"id":"14539906","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-07-28T12:46:37.114+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER8787128","toString":"Patryk Oleksyk"}]},{"id":"14539907","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-07-28T12:46:40.752+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14541207","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-07-29T04:33:50.094+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1143868","toString":"This issue links to \"Plan orchestrator POC › Orchestrator › stable-issue-11.3-JRASERVER-79463 (server-gdn-bamboo)\""}]},{"id":"14542059","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-07-29T09:31:03.625+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14542360","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-07-29T09:31:10.701+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117492","toString":"11.3.9"}]},{"id":"14542945","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-07-29T12:09:00.614+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1144128","toString":"This issue links to \"Plan orchestrator POC › Orchestrator › stable-issue-JRASERVER-79463 (server-gdn-bamboo)\""}]},{"id":"14558601","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jira-server-release-automation-bot","name":"jira-server-release-automation-bot","key":"jira-server-release-automation-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jira-server-release-automation-bot&avatarId=5807507","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jira-server-release-automation-bot&avatarId=5807507","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jira-server-release-automation-bot&avatarId=5807507","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jira-server-release-automation-bot&avatarId=5807507"},"displayName":"Jira Server Release Automation Bot[ADM-107524]","active":true,"timeZone":"UTC"},"created":"2026-08-06T11:20:04.047+0000","items":[{"field":"resolution","fieldtype":"jira","from":null,"fromString":null,"to":"1","toString":"Fixed"},{"field":"status","fieldtype":"jira","from":"12075","fromString":"Waiting for Release","to":"6","toString":"Closed"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2156428","self":"https://jira.atlassian.com/rest/api/2/issue/2156428","key":"JRASERVER-79462","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bda5296a60b9","name":"bda5296a60b9","key":"JIRAUSER9710945","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9710945&avatarId=10856791","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9710945&avatarId=10856791","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9710945&avatarId=10856791","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9710945&avatarId=10856791"},"displayName":"Gabriel Weyer","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/77796","id":"77796","name":"Search - Search API"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dgedda%40atlassian.com","name":"dgedda@atlassian.com","key":"JIRAUSER4597067","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4597067&avatarId=6019889","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4597067&avatarId=6019889","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4597067&avatarId=6019889","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4597067&avatarId=6019889"},"displayName":"Devisree Gedda","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dgedda%40atlassian.com","name":"dgedda@atlassian.com","key":"JIRAUSER4597067","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4597067&avatarId=6019889","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4597067&avatarId=6019889","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4597067&avatarId=6019889","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4597067&avatarId=6019889"},"displayName":"Devisree Gedda","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79462/votes","votes":2,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-08-06T11:20:04.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79462/watchers","watchCount":4,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-15T13:15:22.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4q9a7:","updated":"2026-08-06T11:20:04.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\n“All Issues” filter returns empty result set if the Disable empty JQL queries is ON in General configuration\r\nh3. Steps to Reproduce\r\n # Navigate to issues > search for issues and click on \"All issues\" filter with the default settings the JQL returns all issues in Jira\r\n # Now, make the following changes\r\n # Go to *Administration → System → General Configuration*\r\n # Click *Edit Settings*\r\n # Locate *Disable empty JQL queries* near the bottom of the page\r\n # Set it to *ON* and save your changes\r\n # Now, try accessing the “All Issues” filter under issues and search for issues.\r\n # It returns no issues displays the following message\r\nh2. {color:#4c9aff}No issues were found to match your search{color}\r\n\r\n{color:#4c9aff}Try modifying your search criteria or [creating a new issue|https://linux-129011.prod.atl-cd.net/jira/secure/CreateIssue!default.jspa].{color}\r\n{panel}\r\nThis has been working fine in 8.x, 9.x, 10.x versions with the *Disable empty JQL queries setting ON*\r\n{panel}\r\nh3. Expected Results\r\n * All issues filter is always based on the *order by created DESC*\r\n\r\n * so it’s expected to return all issues without getting affected by the changes in *Disable empty JQL queries*\r\n\r\nh3. Actual Results\r\n * All issues filter is always based on the *order by created DESC* and returns no issues displays the following message\r\n\r\nh2. {color:#4c9aff}No issues were found to match your search{color}\r\n\r\n{color:#4c9aff}Try modifying your search criteria or [creating a new issue|https://linux-129011.prod.atl-cd.net/jira/secure/CreateIssue!default.jspa].{color}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q953:","customfield_14734":"1|i4q9bb:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p2rw:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q9b3:","customfield_12830":null,"customfield_10401":null,"summary":"“All Issues” filter returns empty result set if the Disable empty JQL queries is ON in General configuration","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":12,"total":12,"histories":[{"id":"14509157","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dgedda%40atlassian.com","name":"dgedda@atlassian.com","key":"JIRAUSER4597067","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4597067&avatarId=6019889","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4597067&avatarId=6019889","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4597067&avatarId=6019889","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4597067&avatarId=6019889"},"displayName":"Devisree Gedda","active":true,"timeZone":"UTC"},"created":"2026-07-15T13:20:13.766+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\n“All Issues” filter returns empty result set if the Disable empty JQL queries is ON in General configuration\r\nh3. Steps to Reproduce\r\n # \r\n ** Navigate to issues > search for issues and click on \"All issues\" filter with the default settings the JQL returns all issues in Jira\r\n\r\n ** Now, make the following changes\r\n\r\n ** Go to *Administration → System → General Configuration*\r\n\r\n ** Click *Edit Settings*\r\n\r\n ** Locate *Disable empty JQL queries* near the bottom of the page\r\n\r\n ** Set it to *ON* and save your changes\r\n\r\n ** Now, try accessing the “All Issues” filter under issues and search for issues.\r\n\r\n ** It returns no issues displays the following message\r\nh2. {color:#4c9aff}No issues were found to match your search{color}\r\n\r\n{color:#4c9aff}Try modifying your search criteria or [creating a new issue|https://linux-129011.prod.atl-cd.net/jira/secure/CreateIssue!default.jspa].{color}\r\n\r\nh3. Expected Results\r\n * All issues filter is always based on the *order by created DESC* \r\n\r\n * so it’s expected to return all issues without getting affected by the changes in *Disable empty JQL queries*\r\n\r\nh3. Actual Results\r\n * All issues filter is always based on the *order by created DESC* and returns no issues displays the following message\r\n\r\nh2. {color:#4c9aff}No issues were found to match your search{color}\r\n\r\n{color:#4c9aff}Try modifying your search criteria or [creating a new issue|https://linux-129011.prod.atl-cd.net/jira/secure/CreateIssue!default.jspa].{color}\r\nh3. Workaround\r\n\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","to":null,"toString":"h3. Issue Summary\r\n\r\n“All Issues” filter returns empty result set if the Disable empty JQL queries is ON in General configuration\r\nh3. Steps to Reproduce\r\n # Navigate to issues > search for issues and click on \"All issues\" filter with the default settings the JQL returns all issues in Jira\r\n # Now, make the following changes\r\n # Go to *Administration → System → General Configuration*\r\n # Click *Edit Settings*\r\n# Locate *Disable empty JQL queries* near the bottom of the page\r\n# Set it to *ON* and save your changes\r\n# Now, try accessing the “All Issues” filter under issues and search for issues.\r\n# It returns no issues displays the following message\r\nh2. {color:#4c9aff}No issues were found to match your search{color}\r\n\r\n{color:#4c9aff}Try modifying your search criteria or [creating a new issue|https://linux-129011.prod.atl-cd.net/jira/secure/CreateIssue!default.jspa].{color}\r\n\r\nh3. Expected Results\r\n * All issues filter is always based on the *order by created DESC* \r\n\r\n * so it’s expected to return all issues without getting affected by the changes in *Disable empty JQL queries*\r\n\r\nh3. Actual Results\r\n * All issues filter is always based on the *order by created DESC* and returns no issues displays the following message\r\n\r\nh2. {color:#4c9aff}No issues were found to match your search{color}\r\n\r\n{color:#4c9aff}Try modifying your search criteria or [creating a new issue|https://linux-129011.prod.atl-cd.net/jira/secure/CreateIssue!default.jspa].{color}\r\nh3. Workaround\r\n\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available"}]},{"id":"14509159","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=dgedda%40atlassian.com","name":"dgedda@atlassian.com","key":"JIRAUSER4597067","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4597067&avatarId=6019889","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4597067&avatarId=6019889","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4597067&avatarId=6019889","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4597067&avatarId=6019889"},"displayName":"Devisree Gedda","active":true,"timeZone":"UTC"},"created":"2026-07-15T13:28:05.998+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\n“All Issues” filter returns empty result set if the Disable empty JQL queries is ON in General configuration\r\nh3. Steps to Reproduce\r\n # Navigate to issues > search for issues and click on \"All issues\" filter with the default settings the JQL returns all issues in Jira\r\n # Now, make the following changes\r\n # Go to *Administration → System → General Configuration*\r\n # Click *Edit Settings*\r\n# Locate *Disable empty JQL queries* near the bottom of the page\r\n# Set it to *ON* and save your changes\r\n# Now, try accessing the “All Issues” filter under issues and search for issues.\r\n# It returns no issues displays the following message\r\nh2. {color:#4c9aff}No issues were found to match your search{color}\r\n\r\n{color:#4c9aff}Try modifying your search criteria or [creating a new issue|https://linux-129011.prod.atl-cd.net/jira/secure/CreateIssue!default.jspa].{color}\r\n\r\nh3. Expected Results\r\n * All issues filter is always based on the *order by created DESC* \r\n\r\n * so it’s expected to return all issues without getting affected by the changes in *Disable empty JQL queries*\r\n\r\nh3. Actual Results\r\n * All issues filter is always based on the *order by created DESC* and returns no issues displays the following message\r\n\r\nh2. {color:#4c9aff}No issues were found to match your search{color}\r\n\r\n{color:#4c9aff}Try modifying your search criteria or [creating a new issue|https://linux-129011.prod.atl-cd.net/jira/secure/CreateIssue!default.jspa].{color}\r\nh3. Workaround\r\n\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available","to":null,"toString":"h3. Issue Summary\r\n\r\n“All Issues” filter returns empty result set if the Disable empty JQL queries is ON in General configuration\r\nh3. Steps to Reproduce\r\n # Navigate to issues > search for issues and click on \"All issues\" filter with the default settings the JQL returns all issues in Jira\r\n # Now, make the following changes\r\n # Go to *Administration → System → General Configuration*\r\n # Click *Edit Settings*\r\n # Locate *Disable empty JQL queries* near the bottom of the page\r\n # Set it to *ON* and save your changes\r\n # Now, try accessing the “All Issues” filter under issues and search for issues.\r\n # It returns no issues displays the following message\r\nh2. {color:#4c9aff}No issues were found to match your search{color}\r\n\r\n{color:#4c9aff}Try modifying your search criteria or [creating a new issue|https://linux-129011.prod.atl-cd.net/jira/secure/CreateIssue!default.jspa].{color}\r\n{panel}\r\nThis has been working fine in 8.x, 9.x, 10.x versions with the *Disable empty JQL queries setting ON*\r\n{panel}\r\nh3. Expected Results\r\n * All issues filter is always based on the *order by created DESC*\r\n\r\n * so it’s expected to return all issues without getting affected by the changes in *Disable empty JQL queries*\r\n\r\nh3. Actual Results\r\n * All issues filter is always based on the *order by created DESC* and returns no issues displays the following message\r\n\r\nh2. {color:#4c9aff}No issues were found to match your search{color}\r\n\r\n{color:#4c9aff}Try modifying your search criteria or [creating a new issue|https://linux-129011.prod.atl-cd.net/jira/secure/CreateIssue!default.jspa].{color}\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available"}]},{"id":"14509460","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-15T13:30:05.910+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14514202","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-17T04:05:43.915+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14519944","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7d61d3d60e1c","name":"7d61d3d60e1c","key":"JIRAUSER5570173","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5570173&avatarId=6551325","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5570173&avatarId=6551325","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5570173&avatarId=6551325","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5570173&avatarId=6551325"},"displayName":"Mateusz Beczek","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-07-20T07:29:15.798+0000","items":[{"field":"Component","fieldtype":"jira","from":"43391","fromString":"Navigation - Filters","to":null,"toString":null},{"field":"Component","fieldtype":"jira","from":"43398","fromString":"JQL","to":null,"toString":null},{"field":"Component","fieldtype":"jira","from":null,"fromString":null,"to":"77796","toString":"Search - Search API"}]},{"id":"14523371","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=nwroblewska","name":"nwroblewska","key":"nwroblewska","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=nwroblewska&avatarId=5755572","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=nwroblewska&avatarId=5755572","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=nwroblewska&avatarId=5755572","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=nwroblewska&avatarId=5755572"},"displayName":"Natalia Wroblewska","active":true,"timeZone":"Europe/Warsaw"},"created":"2026-07-21T13:26:14.914+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14525731","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bda5296a60b9","name":"bda5296a60b9","key":"JIRAUSER9710945","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9710945&avatarId=10856791","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9710945&avatarId=10856791","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9710945&avatarId=10856791","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9710945&avatarId=10856791"},"displayName":"Gabriel Weyer","active":true,"timeZone":"UTC"},"created":"2026-07-22T10:39:03.750+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117492","toString":"11.3.9"}]},{"id":"14525750","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bda5296a60b9","name":"bda5296a60b9","key":"JIRAUSER9710945","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9710945&avatarId=10856791","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9710945&avatarId=10856791","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9710945&avatarId=10856791","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9710945&avatarId=10856791"},"displayName":"Gabriel Weyer","active":true,"timeZone":"UTC"},"created":"2026-07-22T11:10:20.332+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER9710945","toString":"Gabriel Weyer"}]},{"id":"14525751","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bda5296a60b9","name":"bda5296a60b9","key":"JIRAUSER9710945","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9710945&avatarId=10856791","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9710945&avatarId=10856791","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9710945&avatarId=10856791","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9710945&avatarId=10856791"},"displayName":"Gabriel Weyer","active":true,"timeZone":"UTC"},"created":"2026-07-22T11:10:39.937+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"3","toString":"In Progress"}]},{"id":"14525752","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bda5296a60b9","name":"bda5296a60b9","key":"JIRAUSER9710945","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9710945&avatarId=10856791","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9710945&avatarId=10856791","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9710945&avatarId=10856791","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9710945&avatarId=10856791"},"displayName":"Gabriel Weyer","active":true,"timeZone":"UTC"},"created":"2026-07-22T11:11:00.047+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14525754","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bda5296a60b9","name":"bda5296a60b9","key":"JIRAUSER9710945","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9710945&avatarId=10856791","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9710945&avatarId=10856791","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9710945&avatarId=10856791","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9710945&avatarId=10856791"},"displayName":"Gabriel Weyer","active":true,"timeZone":"UTC"},"created":"2026-07-22T11:14:26.197+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1142632","toString":"This issue links to \"DORARTB-192 (JIRA Server (Bulldog))\""}]},{"id":"14558602","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jira-server-release-automation-bot","name":"jira-server-release-automation-bot","key":"jira-server-release-automation-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jira-server-release-automation-bot&avatarId=5807507","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jira-server-release-automation-bot&avatarId=5807507","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jira-server-release-automation-bot&avatarId=5807507","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jira-server-release-automation-bot&avatarId=5807507"},"displayName":"Jira Server Release Automation Bot[ADM-107524]","active":true,"timeZone":"UTC"},"created":"2026-08-06T11:20:04.320+0000","items":[{"field":"resolution","fieldtype":"jira","from":null,"fromString":null,"to":"1","toString":"Fixed"},{"field":"status","fieldtype":"jira","from":"12075","fromString":"Waiting for Release","to":"6","toString":"Closed"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2156198","self":"https://jira.atlassian.com/rest/api/2/issue/2156198","key":"JRASERVER-79461","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"fixVersions":[],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/3","id":"3","description":"The problem is a duplicate of an existing issue.","name":"Duplicate"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":null,"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":null,"customfield_17930":null,"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[{"id":"554613","self":"https://jira.atlassian.com/rest/api/2/issueLink/554613","outwardIssue":{"id":"581925","key":"JRASERVER-60200","self":"https://jira.atlassian.com/rest/api/2/issue/581925","fields":{"summary":"IMAP and handling of FolderClosedExceptions","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10001","name":"Duplicate","inward":"is duplicated by","outward":"duplicates","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10001"}},{"id":"554564","self":"https://jira.atlassian.com/rest/api/2/issueLink/554564","outwardIssue":{"id":"84018","key":"JRASERVER-17022","self":"https://jira.atlassian.com/rest/api/2/issue/84018","fields":{"summary":"IMAP E-mail handling is inefficient.","status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}},{"id":"554563","self":"https://jira.atlassian.com/rest/api/2/issueLink/554563","outwardIssue":{"id":"581925","key":"JRASERVER-60200","self":"https://jira.atlassian.com/rest/api/2/issue/581925","fields":{"summary":"IMAP and handling of FolderClosedExceptions","status":{"self":"https://jira.atlassian.com/rest/api/2/status/11772","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Interest","id":"11772","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":null,"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/44490","id":"44490","name":"Mail Server"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":null,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"customfield_10560":null,"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79461/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/10000","id":"10000","description":"","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype","name":"Suggestion","subtask":false,"avatarId":51505},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-07-15T14:34:15.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79461/watchers","watchCount":1,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2026-07-14T18:39:18.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4q8mv:","updated":"2026-07-15T14:35:16.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Problem Statement:\r\n\r\nAs an administrator, I want Jira to perform better mail verification to ensure that each message in the linked inbox has been successfully processed and the associated issue updated. \r\nh3. Issue Summary\r\n\r\nWhen Jira is setup to use an incoming mail server using IMAP, messages are marked as \"read\" after it scans the inbox and tries to process the email. If for some reason the message is rejected it will also mark it as Read. As a result, if there is any issue with the email the administrator would have to manually mark the message as unread in order to Jira to try and reprocess it.\r\nh3. Workaround\r\n\r\nManually Mark Emails as Unread to allow Jira to try and process it another time.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q8hr:","customfield_10651":null,"customfield_14734":"1|i4q8nz:","customfield_12831":null,"customfield_18931":null,"customfield_14731":"1|i4p24k:","customfield_14335":null,"customfield_12830":null,"customfield_18932":null,"customfield_14732":"1|i4q8nr:","customfield_10653":null,"customfield_10401":null,"summary":"Allow Jira to Automatically Retry ","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_15530":null,"customfield_17830":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_11730":null,"customfield_15931":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":6,"total":6,"histories":[{"id":"14506934","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"created":"2026-07-14T18:39:56.203+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-60200","toString":"This issue relates to JRASERVER-60200"}]},{"id":"14506936","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"created":"2026-07-14T18:39:56.359+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-17022","toString":"This issue relates to JRASERVER-17022"}]},{"id":"14509312","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=b0d892232d5f","name":"b0d892232d5f","key":"JIRAUSER9136990","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9136990&avatarId=10271189","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9136990&avatarId=10271189","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9136990&avatarId=10271189","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9136990&avatarId=10271189"},"displayName":"Phill Hayers","active":true,"timeZone":"UTC"},"created":"2026-07-15T14:34:15.884+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-60200","toString":"This issue is duplicated by JRASERVER-60200"}]},{"id":"14509313","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=b0d892232d5f","name":"b0d892232d5f","key":"JIRAUSER9136990","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9136990&avatarId=10271189","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9136990&avatarId=10271189","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9136990&avatarId=10271189","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9136990&avatarId=10271189"},"displayName":"Phill Hayers","active":true,"timeZone":"UTC"},"created":"2026-07-15T14:34:15.893+0000","items":[{"field":"resolution","fieldtype":"jira","from":null,"fromString":null,"to":"3","toString":"Duplicate"},{"field":"status","fieldtype":"jira","from":"11772","fromString":"Gathering Interest","to":"6","toString":"Closed"}]},{"id":"14509314","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=b0d892232d5f","name":"b0d892232d5f","key":"JIRAUSER9136990","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9136990&avatarId=10271189","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9136990&avatarId=10271189","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9136990&avatarId=10271189","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9136990&avatarId=10271189"},"displayName":"Phill Hayers","active":true,"timeZone":"UTC"},"created":"2026-07-15T14:35:09.966+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-60200","toString":"This issue duplicates JRASERVER-60200"}]},{"id":"14509317","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=b0d892232d5f","name":"b0d892232d5f","key":"JIRAUSER9136990","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9136990&avatarId=10271189","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9136990&avatarId=10271189","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9136990&avatarId=10271189","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9136990&avatarId=10271189"},"displayName":"Phill Hayers","active":true,"timeZone":"UTC"},"created":"2026-07-15T14:35:16.873+0000","items":[{"field":"Link","fieldtype":"jira","from":"JRASERVER-60200","fromString":"This issue is duplicated by JRASERVER-60200","to":null,"toString":null}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2156123","self":"https://jira.atlassian.com/rest/api/2/issue/2156123","key":"JRASERVER-79460","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.12,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":4.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/111091","id":"111091","description":"","name":"9.12.21","archived":false,"released":true,"releaseDate":"2025-05-06"},{"self":"https://jira.atlassian.com/rest/api/2/version/116503","id":"116503","name":"10.3.22","archived":false,"released":true,"releaseDate":"2026-07-07"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ppetrowski","name":"ppetrowski","key":"ppetrowski","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ppetrowski&avatarId=5815419","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ppetrowski&avatarId=5815419","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ppetrowski&avatarId=5815419","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ppetrowski&avatarId=5815419"},"displayName":"Patryk","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12075","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Waiting for Release","id":"12075","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55592","id":"55592","name":"User Management - Groups "}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":40.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=fe34121287a7","name":"fe34121287a7","key":"JIRAUSER9964781","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9964781&avatarId=11121128","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9964781&avatarId=11121128","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9964781&avatarId=11121128","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9964781&avatarId=11121128"},"displayName":"Zack Heaton","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=fe34121287a7","name":"fe34121287a7","key":"JIRAUSER9964781","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9964781&avatarId=11121128","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9964781&avatarId=11121128","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9964781&avatarId=11121128","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9964781&avatarId=11121128"},"displayName":"Zack Heaton","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79460/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79460/watchers","watchCount":2,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-10T23:41:16.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4q713:","updated":"2026-08-29T04:06:17.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen Jira is setup as a [User Server|https://confluence.atlassian.com/adminjiraserver/allowing-connections-to-jira-for-user-management-938847045.html], an error can occur causing user directory synchronization fails when Jira instance has 20 or fewer groups. The sync completes successfully when Jira has more than 20 groups.\r\nh3. Steps to Reproduce\r\n - Setup Jira DC 10.3.21+ as a User Directory (Jira User Server).\r\n - In Confluence, add Jira as a User Directory\r\n - Trigger a Full Synchronization from the Confluence User Directories page.\r\n\r\nh3. Expected Results\r\n\r\nUser directory synchronization between Confluence and Jira DC should complete successfully regardless of the number of groups configured in Jira.\r\nh3. Actual Results\r\n\r\nIn the atlassian-jira.log, you may observe the following error:\r\n{code:java}\r\nApplication name was not set as an attribute in the HttpSession\r\n{code}\r\nh3. Workaround\r\n\r\n[Add the following JVM argument to Jira's setenv file and restart services for it to take affect|https://confluence.atlassian.com/adminjiraserver/setting-properties-and-options-on-startup-938847831.html]\r\n{code:java}\r\n-Datlassian.oauth2.provider.invalidate.session.enabled=false\r\n{code}\r\n\r\nAlternatively, add more than 20-groups to your Jira environment","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q6vz:","customfield_14734":"1|i4q727:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p0is:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q71z:","customfield_12830":null,"customfield_10401":null,"summary":"user directory synchronization fails when Jira instance has 20 or fewer groups","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":13,"total":13,"histories":[{"id":"14498165","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-11T00:30:02.227+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"9.12"}]},{"id":"14501222","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-12T04:05:18.387+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14503659","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=14cf4249fcc7","name":"14cf4249fcc7","key":"JIRAUSER8787887","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787887&avatarId=9914903","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787887&avatarId=9914903","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787887&avatarId=9914903","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787887&avatarId=9914903"},"displayName":"Viktar Arlou","active":true,"timeZone":"Europe/Amsterdam"},"created":"2026-07-13T07:45:45.505+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12073","toString":"Long Term Backlog"}]},{"id":"14504584","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"created":"2026-07-13T12:05:15.306+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nWhen Jira is setup as a [User Server|https://confluence.atlassian.com/adminjiraserver/allowing-connections-to-jira-for-user-management-938847045.html], an error can occur causing user directory synchronization fails when Jira instance has 20 or fewer groups. The sync completes successfully when Jira has more than 20 groups.\r\nh3. Steps to Reproduce\r\n - Setup Jira DC 10.3.21+ as a User Directory (Jira User Server).\r\n - In Confluence, add Jira as a User Directory\r\n - Trigger a Full Synchronization from the Confluence User Directories page.\r\n\r\nh3. Expected Results\r\n\r\nUser directory synchronization between Confluence and Jira DC should complete successfully regardless of the number of groups configured in Jira.\r\nh3. Actual Results\r\n\r\nIn the atlassian-jira.log, you may observe the following error:\r\n{code:java}\r\nApplication name was not set as an attribute in the HttpSession\r\n{code}\r\n\r\n\r\nh3. Workaround\r\n{code:java}\r\n-Datlassian.oauth2.provider.invalidate.session.enabled=false\r\n{code}","to":null,"toString":"h3. Issue Summary\r\n\r\nWhen Jira is setup as a [User Server|https://confluence.atlassian.com/adminjiraserver/allowing-connections-to-jira-for-user-management-938847045.html], an error can occur causing user directory synchronization fails when Jira instance has 20 or fewer groups. The sync completes successfully when Jira has more than 20 groups.\r\nh3. Steps to Reproduce\r\n - Setup Jira DC 10.3.21+ as a User Directory (Jira User Server).\r\n - In Confluence, add Jira as a User Directory\r\n - Trigger a Full Synchronization from the Confluence User Directories page.\r\n\r\nh3. Expected Results\r\n\r\nUser directory synchronization between Confluence and Jira DC should complete successfully regardless of the number of groups configured in Jira.\r\nh3. Actual Results\r\n\r\nIn the atlassian-jira.log, you may observe the following error:\r\n{code:java}\r\nApplication name was not set as an attribute in the HttpSession\r\n{code}\r\nh3. Workaround\r\n\r\n[Add the following JVM argument to Jira's setenv file and restart services for it to take affect|https://confluence.atlassian.com/adminjiraserver/setting-properties-and-options-on-startup-938847831.html]\r\n{code:java}\r\n-Datlassian.oauth2.provider.invalidate.session.enabled=false\r\n{code}"}]},{"id":"14504585","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"created":"2026-07-13T12:05:43.776+0000","items":[{"field":"Version","fieldtype":"jira","from":null,"fromString":null,"to":"116503","toString":"10.3.22"}]},{"id":"14504586","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=6a1ad6d343e3","name":"6a1ad6d343e3","key":"JIRAUSER6060662","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER6060662&avatarId=7097267","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER6060662&avatarId=7097267","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER6060662&avatarId=7097267","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER6060662&avatarId=7097267"},"displayName":"Patrick Turbett","active":true,"timeZone":"America/New_York"},"created":"2026-07-13T12:09:01.333+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nWhen Jira is setup as a [User Server|https://confluence.atlassian.com/adminjiraserver/allowing-connections-to-jira-for-user-management-938847045.html], an error can occur causing user directory synchronization fails when Jira instance has 20 or fewer groups. The sync completes successfully when Jira has more than 20 groups.\r\nh3. Steps to Reproduce\r\n - Setup Jira DC 10.3.21+ as a User Directory (Jira User Server).\r\n - In Confluence, add Jira as a User Directory\r\n - Trigger a Full Synchronization from the Confluence User Directories page.\r\n\r\nh3. Expected Results\r\n\r\nUser directory synchronization between Confluence and Jira DC should complete successfully regardless of the number of groups configured in Jira.\r\nh3. Actual Results\r\n\r\nIn the atlassian-jira.log, you may observe the following error:\r\n{code:java}\r\nApplication name was not set as an attribute in the HttpSession\r\n{code}\r\nh3. Workaround\r\n\r\n[Add the following JVM argument to Jira's setenv file and restart services for it to take affect|https://confluence.atlassian.com/adminjiraserver/setting-properties-and-options-on-startup-938847831.html]\r\n{code:java}\r\n-Datlassian.oauth2.provider.invalidate.session.enabled=false\r\n{code}","to":null,"toString":"h3. Issue Summary\r\n\r\nWhen Jira is setup as a [User Server|https://confluence.atlassian.com/adminjiraserver/allowing-connections-to-jira-for-user-management-938847045.html], an error can occur causing user directory synchronization fails when Jira instance has 20 or fewer groups. The sync completes successfully when Jira has more than 20 groups.\r\nh3. Steps to Reproduce\r\n - Setup Jira DC 10.3.21+ as a User Directory (Jira User Server).\r\n - In Confluence, add Jira as a User Directory\r\n - Trigger a Full Synchronization from the Confluence User Directories page.\r\n\r\nh3. Expected Results\r\n\r\nUser directory synchronization between Confluence and Jira DC should complete successfully regardless of the number of groups configured in Jira.\r\nh3. Actual Results\r\n\r\nIn the atlassian-jira.log, you may observe the following error:\r\n{code:java}\r\nApplication name was not set as an attribute in the HttpSession\r\n{code}\r\nh3. Workaround\r\n\r\n[Add the following JVM argument to Jira's setenv file and restart services for it to take affect|https://confluence.atlassian.com/adminjiraserver/setting-properties-and-options-on-startup-938847831.html]\r\n{code:java}\r\n-Datlassian.oauth2.provider.invalidate.session.enabled=false\r\n{code}\r\n\r\nAlternatively, add more than 20-groups to your Jira environment"}]},{"id":"14508275","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-15T04:05:34.829+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"14514741","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-17T07:20:36.337+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"40"}]},{"id":"14516356","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-18T04:06:07.082+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"2","to":null,"toString":"3"}]},{"id":"14546897","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ppetrowski","name":"ppetrowski","key":"ppetrowski","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ppetrowski&avatarId=5815419","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ppetrowski&avatarId=5815419","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ppetrowski&avatarId=5815419","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ppetrowski&avatarId=5815419"},"displayName":"Patryk","active":true,"timeZone":"UTC"},"created":"2026-07-31T11:33:16.685+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"ppetrowski","toString":"Patryk"}]},{"id":"14546898","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ppetrowski","name":"ppetrowski","key":"ppetrowski","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ppetrowski&avatarId=5815419","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ppetrowski&avatarId=5815419","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ppetrowski&avatarId=5815419","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ppetrowski&avatarId=5815419"},"displayName":"Patryk","active":true,"timeZone":"UTC"},"created":"2026-07-31T11:33:28.553+0000","items":[{"field":"status","fieldtype":"jira","from":"12073","fromString":"Long Term Backlog","to":"3","toString":"In Progress"}]},{"id":"14556473","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ppetrowski","name":"ppetrowski","key":"ppetrowski","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=ppetrowski&avatarId=5815419","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=ppetrowski&avatarId=5815419","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=ppetrowski&avatarId=5815419","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=ppetrowski&avatarId=5815419"},"displayName":"Patryk","active":true,"timeZone":"UTC"},"created":"2026-08-05T08:25:57.336+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"12075","toString":"Waiting for Release"}]},{"id":"14606539","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-29T04:06:17.788+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"3","to":null,"toString":"4"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2156021","self":"https://jira.atlassian.com/rest/api/2/issue/2156021","key":"JRASERVER-79459","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/117492","id":"117492","name":"11.3.9","archived":false,"released":true,"releaseDate":"2026-08-05"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15831","value":"Severity 2 - Major","id":"15831","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":11.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=039c59f9c88f","name":"039c59f9c88f","key":"JIRAUSER7341939","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7341939&avatarId=8426771","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7341939&avatarId=8426771","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7341939&avatarId=8426771","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7341939&avatarId=8426771"},"displayName":"Thomas Muir","active":false,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/71805","id":"71805","name":"JQL Search","description":"Issues related only to JQL searching; for other JQL topics (such as parsing or new functions) use the general ‘JQL’ component"},{"self":"https://jira.atlassian.com/rest/api/2/component/81496","id":"81496","name":"OpenSearch"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":1.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=43a387dfe58d","name":"43a387dfe58d","key":"JIRAUSER5824881","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5824881&avatarId=6838428","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5824881&avatarId=6838428","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5824881&avatarId=6838428","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5824881&avatarId=6838428"},"displayName":"Rodrigo Bruch","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=43a387dfe58d","name":"43a387dfe58d","key":"JIRAUSER5824881","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5824881&avatarId=6838428","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5824881&avatarId=6838428","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5824881&avatarId=6838428","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5824881&avatarId=6838428"},"displayName":"Rodrigo Bruch","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79459/votes","votes":1,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-08-06T11:20:04.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79459/watchers","watchCount":3,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-10T20:43:24.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4q6zr:","updated":"2026-08-07T07:27:49.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nThe Issue Navigator search results show the DueDate value one day behind the actual value when using OpenSearch as the default search engine with TimeZone -03. It is possible that the bug affects other time zones.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Set up a Jira 11.3.7 test environment using PostgreSQL 17.\r\n\r\n # Set PostgreSQL's timezone to *America/Sao Paulo* by configuring the following: {{postgresql.conf}} parameters, then restart PostgreSQL:\r\n \r\n\r\n{code:java}\r\nlog_timezone = 'America/Sao_Paulo' \r\ntimezone = 'America/Sao_Paulo'{code}\r\n # Set Jira's user timezone to *America/Sao Paulo* with the following startup parameter, then restart Jira:\r\n \r\n{code:java}\r\n-Duser.timezone=America/Sao_Paulo{code}\r\n\r\n # Create an issue with a due date (e.g. 2026-07-05).\r\n\r\n # Configure Jira to use OpenSearch as per [Configuring OpenSearch for Jira | Administering Jira applications Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html]\r\n # Reindex Jira or issue.\r\n # Perform a JQL to show an issue.\r\n\r\nh3. Expected Results\r\n\r\nWhen viewing the search result, the Due (Due date) shows the same value as when viewing the issue under the view issue screen.\r\n\r\nh3. Actual Results\r\n\r\nThe search result, which gets the result from the Search Engine, in this case, OpenSearch, shows the result of Due (DueDate) one day behind the actual value:\r\n\r\n !image-2026-07-10-17-28-50-348.png|thumbnail! \r\n !image-2026-07-10-17-31-51-331.png|thumbnail! \r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q6un:","customfield_14734":"1|i4q70v:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4p0hg:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q70n:","customfield_12830":null,"customfield_10401":null,"summary":"Search result under Issue Navigator shows DueDate value one day behind the actual value when using OpenSearch as default search engine with TimeZone -03","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":18,"total":18,"histories":[{"id":"14498082","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=43a387dfe58d","name":"43a387dfe58d","key":"JIRAUSER5824881","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5824881&avatarId=6838428","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5824881&avatarId=6838428","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5824881&avatarId=6838428","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5824881&avatarId=6838428"},"displayName":"Rodrigo Bruch","active":true,"timeZone":"UTC"},"created":"2026-07-10T20:44:39.329+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe Issue Navigator search results show the DueDate value one day behind the actual value when using OpenSearch as the default search engine with TimeZone -03. It is possible that the bug affects other time zones.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Set up a Jira 11.3.7 test environment using PostgreSQL 17.\r\n\r\n # Set PostgreSQL’s timezone to *America/Sao Paulo* by configuring the following: {{postgresql.conf}} parameters, then restart PostgreSQL:\r\n \r\n\r\n{code:java}\r\nlog_timezone = 'America/Sao_Paulo' \r\ntimezone = 'America/Sao_Paulo'{code}\r\n # Set Jira’s user timezone to *America/Sao Paulo* with the following startup parameter, then restart Jira:\r\n \r\n{code:java}\r\n-Duser.timezone=America/Sao_Paulo{code}\r\n\r\n # Create an issue with a due date (e.g. 2026-07-05).\r\n\r\n # Configure Jira to use OpenSearch as per [Configuring OpenSearch for Jira | Administering Jira applications Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html]\r\n # Reindex Jira or issue.\r\n # Perform a JQL to show an issue.\r\n\r\nh3. Expected Results\r\n\r\nWhen viewing the search result, the Due (Due date) shows the same value as when viewing the issue under the view issue screen.\r\n\r\nh3. Actual Results\r\n\r\nThe search result, which gets the result from the Search Engine, in this case, OpenSearch, shows the result of Due (DueDate) one day behind the actual value:\r\n!image-2026-07-10-17-28-50-348.png!\r\n!image-2026-07-10-17-31-51-331.png!\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.","to":null,"toString":"h3. Issue Summary\r\n\r\nThe Issue Navigator search results show the DueDate value one day behind the actual value when using OpenSearch as the default search engine with TimeZone -03. It is possible that the bug affects other time zones.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Set up a Jira 11.3.7 test environment using PostgreSQL 17.\r\n\r\n # Set PostgreSQL’s timezone to *America/Sao Paulo* by configuring the following: {{postgresql.conf}} parameters, then restart PostgreSQL:\r\n \r\n\r\n{code:java}\r\nlog_timezone = 'America/Sao_Paulo' \r\ntimezone = 'America/Sao_Paulo'{code}\r\n # Set Jira’s user timezone to *America/Sao Paulo* with the following startup parameter, then restart Jira:\r\n \r\n{code:java}\r\n-Duser.timezone=America/Sao_Paulo{code}\r\n\r\n # Create an issue with a due date (e.g. 2026-07-05).\r\n\r\n # Configure Jira to use OpenSearch as per [Configuring OpenSearch for Jira | Administering Jira applications Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html]\r\n # Reindex Jira or issue.\r\n # Perform a JQL to show an issue.\r\n\r\nh3. Expected Results\r\n\r\nWhen viewing the search result, the Due (Due date) shows the same value as when viewing the issue under the view issue screen.\r\n\r\nh3. Actual Results\r\n\r\nThe search result, which gets the result from the Search Engine, in this case, OpenSearch, shows the result of Due (DueDate) one day behind the actual value:\r\nhttps://jira.atlassian.com/secure/attachment/527158/image-2026-07-10-17-27-39-118.png\r\n!image-2026-07-10-17-31-51-331.png!\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available."}]},{"id":"14498083","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=43a387dfe58d","name":"43a387dfe58d","key":"JIRAUSER5824881","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5824881&avatarId=6838428","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5824881&avatarId=6838428","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5824881&avatarId=6838428","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5824881&avatarId=6838428"},"displayName":"Rodrigo Bruch","active":true,"timeZone":"UTC"},"created":"2026-07-10T20:45:00.168+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe Issue Navigator search results show the DueDate value one day behind the actual value when using OpenSearch as the default search engine with TimeZone -03. It is possible that the bug affects other time zones.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Set up a Jira 11.3.7 test environment using PostgreSQL 17.\r\n\r\n # Set PostgreSQL’s timezone to *America/Sao Paulo* by configuring the following: {{postgresql.conf}} parameters, then restart PostgreSQL:\r\n \r\n\r\n{code:java}\r\nlog_timezone = 'America/Sao_Paulo' \r\ntimezone = 'America/Sao_Paulo'{code}\r\n # Set Jira’s user timezone to *America/Sao Paulo* with the following startup parameter, then restart Jira:\r\n \r\n{code:java}\r\n-Duser.timezone=America/Sao_Paulo{code}\r\n\r\n # Create an issue with a due date (e.g. 2026-07-05).\r\n\r\n # Configure Jira to use OpenSearch as per [Configuring OpenSearch for Jira | Administering Jira applications Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html]\r\n # Reindex Jira or issue.\r\n # Perform a JQL to show an issue.\r\n\r\nh3. Expected Results\r\n\r\nWhen viewing the search result, the Due (Due date) shows the same value as when viewing the issue under the view issue screen.\r\n\r\nh3. Actual Results\r\n\r\nThe search result, which gets the result from the Search Engine, in this case, OpenSearch, shows the result of Due (DueDate) one day behind the actual value:\r\nhttps://jira.atlassian.com/secure/attachment/527158/image-2026-07-10-17-27-39-118.png\r\n!image-2026-07-10-17-31-51-331.png!\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.","to":null,"toString":"h3. Issue Summary\r\n\r\nThe Issue Navigator search results show the DueDate value one day behind the actual value when using OpenSearch as the default search engine with TimeZone -03. It is possible that the bug affects other time zones.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Set up a Jira 11.3.7 test environment using PostgreSQL 17.\r\n\r\n # Set PostgreSQL’s timezone to *America/Sao Paulo* by configuring the following: {{postgresql.conf}} parameters, then restart PostgreSQL:\r\n \r\n\r\n{code:java}\r\nlog_timezone = 'America/Sao_Paulo' \r\ntimezone = 'America/Sao_Paulo'{code}\r\n # Set Jira’s user timezone to *America/Sao Paulo* with the following startup parameter, then restart Jira:\r\n \r\n{code:java}\r\n-Duser.timezone=America/Sao_Paulo{code}\r\n\r\n # Create an issue with a due date (e.g. 2026-07-05).\r\n\r\n # Configure Jira to use OpenSearch as per [Configuring OpenSearch for Jira | Administering Jira applications Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html]\r\n # Reindex Jira or issue.\r\n # Perform a JQL to show an issue.\r\n\r\nh3. Expected Results\r\n\r\nWhen viewing the search result, the Due (Due date) shows the same value as when viewing the issue under the view issue screen.\r\n\r\nh3. Actual Results\r\n\r\nThe search result, which gets the result from the Search Engine, in this case, OpenSearch, shows the result of Due (DueDate) one day behind the actual value:\r\n\r\n\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available."}]},{"id":"14498084","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=43a387dfe58d","name":"43a387dfe58d","key":"JIRAUSER5824881","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5824881&avatarId=6838428","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5824881&avatarId=6838428","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5824881&avatarId=6838428","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5824881&avatarId=6838428"},"displayName":"Rodrigo Bruch","active":true,"timeZone":"UTC"},"created":"2026-07-10T20:45:39.671+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe Issue Navigator search results show the DueDate value one day behind the actual value when using OpenSearch as the default search engine with TimeZone -03. It is possible that the bug affects other time zones.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Set up a Jira 11.3.7 test environment using PostgreSQL 17.\r\n\r\n # Set PostgreSQL’s timezone to *America/Sao Paulo* by configuring the following: {{postgresql.conf}} parameters, then restart PostgreSQL:\r\n \r\n\r\n{code:java}\r\nlog_timezone = 'America/Sao_Paulo' \r\ntimezone = 'America/Sao_Paulo'{code}\r\n # Set Jira’s user timezone to *America/Sao Paulo* with the following startup parameter, then restart Jira:\r\n \r\n{code:java}\r\n-Duser.timezone=America/Sao_Paulo{code}\r\n\r\n # Create an issue with a due date (e.g. 2026-07-05).\r\n\r\n # Configure Jira to use OpenSearch as per [Configuring OpenSearch for Jira | Administering Jira applications Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html]\r\n # Reindex Jira or issue.\r\n # Perform a JQL to show an issue.\r\n\r\nh3. Expected Results\r\n\r\nWhen viewing the search result, the Due (Due date) shows the same value as when viewing the issue under the view issue screen.\r\n\r\nh3. Actual Results\r\n\r\nThe search result, which gets the result from the Search Engine, in this case, OpenSearch, shows the result of Due (DueDate) one day behind the actual value:\r\n\r\n\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.","to":null,"toString":"h3. Issue Summary\r\n\r\nThe Issue Navigator search results show the DueDate value one day behind the actual value when using OpenSearch as the default search engine with TimeZone -03. It is possible that the bug affects other time zones.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Set up a Jira 11.3.7 test environment using PostgreSQL 17.\r\n\r\n # Set PostgreSQL’s timezone to *America/Sao Paulo* by configuring the following: {{postgresql.conf}} parameters, then restart PostgreSQL:\r\n \r\n\r\n{code:java}\r\nlog_timezone = 'America/Sao_Paulo' \r\ntimezone = 'America/Sao_Paulo'{code}\r\n # Set Jira’s user timezone to *America/Sao Paulo* with the following startup parameter, then restart Jira:\r\n \r\n{code:java}\r\n-Duser.timezone=America/Sao_Paulo{code}\r\n\r\n # Create an issue with a due date (e.g. 2026-07-05).\r\n\r\n # Configure Jira to use OpenSearch as per [Configuring OpenSearch for Jira | Administering Jira applications Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html]\r\n # Reindex Jira or issue.\r\n # Perform a JQL to show an issue.\r\n\r\nh3. Expected Results\r\n\r\nWhen viewing the search result, the Due (Due date) shows the same value as when viewing the issue under the view issue screen.\r\n\r\nh3. Actual Results\r\n\r\nThe search result, which gets the result from the Search Engine, in this case, OpenSearch, shows the result of Due (DueDate) one day behind the actual value:\r\n\r\n !image-2026-07-10-17-27-45-723.png|thumbnail! \r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available."}]},{"id":"14498085","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=43a387dfe58d","name":"43a387dfe58d","key":"JIRAUSER5824881","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5824881&avatarId=6838428","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5824881&avatarId=6838428","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5824881&avatarId=6838428","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5824881&avatarId=6838428"},"displayName":"Rodrigo Bruch","active":true,"timeZone":"UTC"},"created":"2026-07-10T20:45:59.904+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe Issue Navigator search results show the DueDate value one day behind the actual value when using OpenSearch as the default search engine with TimeZone -03. It is possible that the bug affects other time zones.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Set up a Jira 11.3.7 test environment using PostgreSQL 17.\r\n\r\n # Set PostgreSQL’s timezone to *America/Sao Paulo* by configuring the following: {{postgresql.conf}} parameters, then restart PostgreSQL:\r\n \r\n\r\n{code:java}\r\nlog_timezone = 'America/Sao_Paulo' \r\ntimezone = 'America/Sao_Paulo'{code}\r\n # Set Jira’s user timezone to *America/Sao Paulo* with the following startup parameter, then restart Jira:\r\n \r\n{code:java}\r\n-Duser.timezone=America/Sao_Paulo{code}\r\n\r\n # Create an issue with a due date (e.g. 2026-07-05).\r\n\r\n # Configure Jira to use OpenSearch as per [Configuring OpenSearch for Jira | Administering Jira applications Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html]\r\n # Reindex Jira or issue.\r\n # Perform a JQL to show an issue.\r\n\r\nh3. Expected Results\r\n\r\nWhen viewing the search result, the Due (Due date) shows the same value as when viewing the issue under the view issue screen.\r\n\r\nh3. Actual Results\r\n\r\nThe search result, which gets the result from the Search Engine, in this case, OpenSearch, shows the result of Due (DueDate) one day behind the actual value:\r\n\r\n !image-2026-07-10-17-27-45-723.png|thumbnail! \r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.","to":null,"toString":"h3. Issue Summary\r\n\r\nThe Issue Navigator search results show the DueDate value one day behind the actual value when using OpenSearch as the default search engine with TimeZone -03. It is possible that the bug affects other time zones.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Set up a Jira 11.3.7 test environment using PostgreSQL 17.\r\n\r\n # Set PostgreSQL’s timezone to *America/Sao Paulo* by configuring the following: {{postgresql.conf}} parameters, then restart PostgreSQL:\r\n \r\n\r\n{code:java}\r\nlog_timezone = 'America/Sao_Paulo' \r\ntimezone = 'America/Sao_Paulo'{code}\r\n # Set Jira’s user timezone to *America/Sao Paulo* with the following startup parameter, then restart Jira:\r\n \r\n{code:java}\r\n-Duser.timezone=America/Sao_Paulo{code}\r\n\r\n # Create an issue with a due date (e.g. 2026-07-05).\r\n\r\n # Configure Jira to use OpenSearch as per [Configuring OpenSearch for Jira | Administering Jira applications Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html]\r\n # Reindex Jira or issue.\r\n # Perform a JQL to show an issue.\r\n\r\nh3. Expected Results\r\n\r\nWhen viewing the search result, the Due (Due date) shows the same value as when viewing the issue under the view issue screen.\r\n\r\nh3. Actual Results\r\n\r\nThe search result, which gets the result from the Search Engine, in this case, OpenSearch, shows the result of Due (DueDate) one day behind the actual value:\r\n\r\n !image-2026-07-10-17-27-45-723.png|thumbnail! \r\n !image-2026-07-10-17-31-51-331.png|thumbnail! \r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available."}]},{"id":"14498086","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=43a387dfe58d","name":"43a387dfe58d","key":"JIRAUSER5824881","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5824881&avatarId=6838428","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5824881&avatarId=6838428","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5824881&avatarId=6838428","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5824881&avatarId=6838428"},"displayName":"Rodrigo Bruch","active":true,"timeZone":"UTC"},"created":"2026-07-10T20:47:02.372+0000","items":[{"field":"Attachment","fieldtype":"jira","from":"527158","fromString":"image-2026-07-10-17-27-39-118.png","to":null,"toString":null}]},{"id":"14498087","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=43a387dfe58d","name":"43a387dfe58d","key":"JIRAUSER5824881","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5824881&avatarId=6838428","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5824881&avatarId=6838428","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5824881&avatarId=6838428","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5824881&avatarId=6838428"},"displayName":"Rodrigo Bruch","active":true,"timeZone":"UTC"},"created":"2026-07-10T20:47:05.620+0000","items":[{"field":"Attachment","fieldtype":"jira","from":"527157","fromString":"image-2026-07-10-17-27-45-723.png","to":null,"toString":null}]},{"id":"14498088","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=43a387dfe58d","name":"43a387dfe58d","key":"JIRAUSER5824881","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5824881&avatarId=6838428","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5824881&avatarId=6838428","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5824881&avatarId=6838428","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5824881&avatarId=6838428"},"displayName":"Rodrigo Bruch","active":true,"timeZone":"UTC"},"created":"2026-07-10T20:47:46.622+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe Issue Navigator search results show the DueDate value one day behind the actual value when using OpenSearch as the default search engine with TimeZone -03. It is possible that the bug affects other time zones.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Set up a Jira 11.3.7 test environment using PostgreSQL 17.\r\n\r\n # Set PostgreSQL’s timezone to *America/Sao Paulo* by configuring the following: {{postgresql.conf}} parameters, then restart PostgreSQL:\r\n \r\n\r\n{code:java}\r\nlog_timezone = 'America/Sao_Paulo' \r\ntimezone = 'America/Sao_Paulo'{code}\r\n # Set Jira’s user timezone to *America/Sao Paulo* with the following startup parameter, then restart Jira:\r\n \r\n{code:java}\r\n-Duser.timezone=America/Sao_Paulo{code}\r\n\r\n # Create an issue with a due date (e.g. 2026-07-05).\r\n\r\n # Configure Jira to use OpenSearch as per [Configuring OpenSearch for Jira | Administering Jira applications Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html]\r\n # Reindex Jira or issue.\r\n # Perform a JQL to show an issue.\r\n\r\nh3. Expected Results\r\n\r\nWhen viewing the search result, the Due (Due date) shows the same value as when viewing the issue under the view issue screen.\r\n\r\nh3. Actual Results\r\n\r\nThe search result, which gets the result from the Search Engine, in this case, OpenSearch, shows the result of Due (DueDate) one day behind the actual value:\r\n\r\n !image-2026-07-10-17-27-45-723.png|thumbnail! \r\n !image-2026-07-10-17-31-51-331.png|thumbnail! \r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.","to":null,"toString":"h3. Issue Summary\r\n\r\nThe Issue Navigator search results show the DueDate value one day behind the actual value when using OpenSearch as the default search engine with TimeZone -03. It is possible that the bug affects other time zones.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Set up a Jira 11.3.7 test environment using PostgreSQL 17.\r\n\r\n # Set PostgreSQL’s timezone to *America/Sao Paulo* by configuring the following: {{postgresql.conf}} parameters, then restart PostgreSQL:\r\n \r\n\r\n{code:java}\r\nlog_timezone = 'America/Sao_Paulo' \r\ntimezone = 'America/Sao_Paulo'{code}\r\n # Set Jira’s user timezone to *America/Sao Paulo* with the following startup parameter, then restart Jira:\r\n \r\n{code:java}\r\n-Duser.timezone=America/Sao_Paulo{code}\r\n\r\n # Create an issue with a due date (e.g. 2026-07-05).\r\n\r\n # Configure Jira to use OpenSearch as per [Configuring OpenSearch for Jira | Administering Jira applications Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html]\r\n # Reindex Jira or issue.\r\n # Perform a JQL to show an issue.\r\n\r\nh3. Expected Results\r\n\r\nWhen viewing the search result, the Due (Due date) shows the same value as when viewing the issue under the view issue screen.\r\n\r\nh3. Actual Results\r\n\r\nThe search result, which gets the result from the Search Engine, in this case, OpenSearch, shows the result of Due (DueDate) one day behind the actual value:\r\n\r\n !image-2026-07-10-17-28-50-348.png|thumbnail! \r\n !image-2026-07-10-17-31-51-331.png|thumbnail! \r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available."}]},{"id":"14498091","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-10T21:30:03.343+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"11.03"}]},{"id":"14505855","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-14T06:37:25.534+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1140965","toString":"This issue links to \"DORARTB-187 (JIRA Server (Bulldog))\""}]},{"id":"14505856","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-14T06:37:34.525+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER7341939","toString":"Thomas Muir"}]},{"id":"14505859","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-14T06:48:54.531+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"3","toString":"In Progress"}]},{"id":"14506060","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=hluk","name":"hluk","key":"hluk","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=hluk&avatarId=5811400","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=hluk&avatarId=5811400","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=hluk&avatarId=5811400","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=hluk&avatarId=5811400"},"displayName":"Hendry Luk","active":true,"timeZone":"UTC"},"created":"2026-07-14T06:48:58.370+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"10051","toString":"In Review"}]},{"id":"14507102","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=039c59f9c88f","name":"039c59f9c88f","key":"JIRAUSER7341939","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7341939&avatarId=8426771","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7341939&avatarId=8426771","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7341939&avatarId=8426771","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7341939&avatarId=8426771"},"displayName":"Thomas Muir","active":false,"timeZone":"UTC"},"created":"2026-07-15T01:01:20.354+0000","items":[{"field":"status","fieldtype":"jira","from":"10051","fromString":"In Review","to":"12075","toString":"Waiting for Release"}]},{"id":"14509382","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=43a387dfe58d","name":"43a387dfe58d","key":"JIRAUSER5824881","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5824881&avatarId=6838428","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5824881&avatarId=6838428","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5824881&avatarId=6838428","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5824881&avatarId=6838428"},"displayName":"Rodrigo Bruch","active":true,"timeZone":"UTC"},"created":"2026-07-15T14:15:02.052+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe Issue Navigator search results show the DueDate value one day behind the actual value when using OpenSearch as the default search engine with TimeZone -03. It is possible that the bug affects other time zones.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Set up a Jira 11.3.7 test environment using PostgreSQL 17.\r\n\r\n # Set PostgreSQL’s timezone to *America/Sao Paulo* by configuring the following: {{postgresql.conf}} parameters, then restart PostgreSQL:\r\n \r\n\r\n{code:java}\r\nlog_timezone = 'America/Sao_Paulo' \r\ntimezone = 'America/Sao_Paulo'{code}\r\n # Set Jira’s user timezone to *America/Sao Paulo* with the following startup parameter, then restart Jira:\r\n \r\n{code:java}\r\n-Duser.timezone=America/Sao_Paulo{code}\r\n\r\n # Create an issue with a due date (e.g. 2026-07-05).\r\n\r\n # Configure Jira to use OpenSearch as per [Configuring OpenSearch for Jira | Administering Jira applications Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html]\r\n # Reindex Jira or issue.\r\n # Perform a JQL to show an issue.\r\n\r\nh3. Expected Results\r\n\r\nWhen viewing the search result, the Due (Due date) shows the same value as when viewing the issue under the view issue screen.\r\n\r\nh3. Actual Results\r\n\r\nThe search result, which gets the result from the Search Engine, in this case, OpenSearch, shows the result of Due (DueDate) one day behind the actual value:\r\n\r\n !image-2026-07-10-17-28-50-348.png|thumbnail! \r\n !image-2026-07-10-17-31-51-331.png|thumbnail! \r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available.","to":null,"toString":"h3. Issue Summary\r\n\r\nThe Issue Navigator search results show the DueDate value one day behind the actual value when using OpenSearch as the default search engine with TimeZone -03. It is possible that the bug affects other time zones.\r\n\r\nh3. Steps to Reproduce\r\n\r\n # Set up a Jira 11.3.7 test environment using PostgreSQL 17.\r\n\r\n # Set PostgreSQL's timezone to *America/Sao Paulo* by configuring the following: {{postgresql.conf}} parameters, then restart PostgreSQL:\r\n \r\n\r\n{code:java}\r\nlog_timezone = 'America/Sao_Paulo' \r\ntimezone = 'America/Sao_Paulo'{code}\r\n # Set Jira's user timezone to *America/Sao Paulo* with the following startup parameter, then restart Jira:\r\n \r\n{code:java}\r\n-Duser.timezone=America/Sao_Paulo{code}\r\n\r\n # Create an issue with a due date (e.g. 2026-07-05).\r\n\r\n # Configure Jira to use OpenSearch as per [Configuring OpenSearch for Jira | Administering Jira applications Data Center 11.3 | Atlassian Documentation|https://confluence.atlassian.com/adminjiraserver/configuring-opensearch-for-jira-1620511851.html]\r\n # Reindex Jira or issue.\r\n # Perform a JQL to show an issue.\r\n\r\nh3. Expected Results\r\n\r\nWhen viewing the search result, the Due (Due date) shows the same value as when viewing the issue under the view issue screen.\r\n\r\nh3. Actual Results\r\n\r\nThe search result, which gets the result from the Search Engine, in this case, OpenSearch, shows the result of Due (DueDate) one day behind the actual value:\r\n\r\n !image-2026-07-10-17-28-50-348.png|thumbnail! \r\n !image-2026-07-10-17-31-51-331.png|thumbnail! \r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. A workaround will be added here when available."},{"field":"security","fieldtype":"jira","from":"10750","fromString":"Atlassian Staff","to":null,"toString":null}]},{"id":"14514206","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-17T04:05:48.335+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14525753","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bda5296a60b9","name":"bda5296a60b9","key":"JIRAUSER9710945","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER9710945&avatarId=10856791","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER9710945&avatarId=10856791","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER9710945&avatarId=10856791","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER9710945&avatarId=10856791"},"displayName":"Gabriel Weyer","active":true,"timeZone":"UTC"},"created":"2026-07-22T11:12:54.556+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117492","toString":"11.3.9"}]},{"id":"14558603","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=jira-server-release-automation-bot","name":"jira-server-release-automation-bot","key":"jira-server-release-automation-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=jira-server-release-automation-bot&avatarId=5807507","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=jira-server-release-automation-bot&avatarId=5807507","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=jira-server-release-automation-bot&avatarId=5807507","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=jira-server-release-automation-bot&avatarId=5807507"},"displayName":"Jira Server Release Automation Bot[ADM-107524]","active":true,"timeZone":"UTC"},"created":"2026-08-06T11:20:04.591+0000","items":[{"field":"resolution","fieldtype":"jira","from":null,"fromString":null,"to":"1","toString":"Fixed"},{"field":"status","fieldtype":"jira","from":"12075","fromString":"Waiting for Release","to":"6","toString":"Closed"}]},{"id":"14560342","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-07T07:27:49.487+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2155856","self":"https://jira.atlassian.com/rest/api/2/issue/2155856","key":"JRASERVER-79457","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[],"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15832","value":"Severity 3 - Minor","id":"15832","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":10.03,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":[],"customfield_11433":"9223372036854775807","customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/116505","id":"116505","name":"11.3.7","archived":false,"released":true,"releaseDate":"2026-07-08"},{"self":"https://jira.atlassian.com/rest/api/2/version/116407","id":"116407","name":"10.3.23","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[{"id":"554534","self":"https://jira.atlassian.com/rest/api/2/issueLink/554534","outwardIssue":{"id":"2073292","key":"JRASERVER-78726","self":"https://jira.atlassian.com/rest/api/2/issue/2073292","fields":{"summary":"NPE in logs while adding comments via the bulk edit","status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/4","iconUrl":"https://jira.atlassian.com/images/icons/priorities/low.svg","name":"Low","id":"4"},"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493}}},"type":{"id":"10000","name":"Reference","inward":"is related to","outward":"relates to","self":"https://jira.atlassian.com/rest/api/2/issueLinkType/10000"}}],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=28aa227a1664","name":"28aa227a1664","key":"JIRAUSER5603251","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5603251&avatarId=6588928","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5603251&avatarId=6588928","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5603251&avatarId=6588928","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5603251&avatarId=6588928"},"displayName":"Szymon Rachański","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/3","description":"The development team is currently working on this issue.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/inprogress.png","name":"In Progress","id":"3","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"inprogress","name":"In Progress"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/13170","id":"13170","name":"REST API"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":11.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=sthottamkara%40atlassian.com","name":"sthottamkara@atlassian.com","key":"JIRAUSER4597069","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4597069&avatarId=6020090","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4597069&avatarId=6020090","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4597069&avatarId=6020090","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4597069&avatarId=6020090"},"displayName":"Sandhya Thottamkara","active":true,"timeZone":"UTC"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=sthottamkara%40atlassian.com","name":"sthottamkara@atlassian.com","key":"JIRAUSER4597069","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4597069&avatarId=6020090","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4597069&avatarId=6020090","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4597069&avatarId=6020090","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4597069&avatarId=6020090"},"displayName":"Sandhya Thottamkara","active":true,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79457/votes","votes":6,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79457/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-09T14:36:38.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4q5un:","updated":"2026-08-11T07:10:04.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nWhen a comment is added to an issue using the generic issue update endpoint ({{{}PUT /rest/api/2/issue/\\{issueIdOrKey}{{}}}}) with *only* a comment in the payload and no field changes, two event listeners crash with a {{{}NullPointerException{}}}.\r\nh3. Steps to Reproduce\r\n * Install Jira Software 10.3.16 or above\r\n * Create a project and a test issue - TEST-1\r\n * Add a comment to the TEST-1 using the REST API - PUT /rest/api/2/issue/\\{key} \r\n\r\nh3. Expected Results\r\n * Comment is added\r\n\r\n * No errors in the log\r\n\r\n * Event listeners handle null changelog gracefully (as documented in the API contract)\r\n\r\nh3. Actual Results\r\n\r\nThe below exceptions are thrown in the atlassian-jira.log file:\r\n{code:java}\r\n2026-07-09 11:20:44,540+0000 http-nio-8080-exec-6 url: /jira/rest/api/2/issue/TEST-1; user: admin ERROR admin 680x309x1 1tnahl9 10.140.13.100,172.50.0.3 /rest/api/2/issue/TEST-1 [c.a.r.j.c.parent.cleanup.ParentLinkCleanupService] Cannot invoke \"org.ofbiz.core.entity.GenericValue.getRelated(String)\" because the return value of \"com.atlassian.jira.event.issue.IssueEvent.getChangeLog()\" is null\r\njava.lang.NullPointerException: Cannot invoke \"org.ofbiz.core.entity.GenericValue.getRelated(String)\" because the return value of \"com.atlassian.jira.event.issue.IssueEvent.getChangeLog()\" is null\r\n\tat com.atlassian.rm.jpo.customfields.parent.cleanup.ParentLinkCleanupService.isIssueTypeChanged(ParentLinkCleanupService.java:122)\r\n\tat com.atlassian.rm.jpo.customfields.parent.cleanup.ParentLinkCleanupService.onIssueEvent(ParentLinkCleanupService.java:61)\r\n\tat java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(DirectMethodHandleAccessor.java:103)\r\n\tat java.base/java.lang.reflect.Method.invoke(Method.java:580)\r\n\tat com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)\r\n\tat com.atlassian.diagnostics.internal.platform.monitor.event.EventSystemMonitor.invokeMonitored(EventSystemMonitor.java:109)\r\n\tat com.atlassian.diagnostics.internal.platform.monitor.event.MonitoredListenerInvoker.invoke(MonitoredListenerInvoker.java:38)\r\n\tat com.atlassian.event.internal.ComparableListenerInvoker.invoke(ComparableListenerInvoker.java:48)\r\n\tat com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$static$0(AsynchronousAbleEventDispatcher.java:38)\r\n\tat com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:89)\r\n\tat com.atlassian.diagnostics.internal.platform.monitor.event.MonitoredEventDispatcher.dispatch(MonitoredEventDispatcher.java:35)\r\n\tat com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:103)\r\n\tat com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEventIfNotificationsAreEnabled(DefaultIssueEventManager.java:180)\r\n{code}\r\n{code:java}\r\n2026-07-09 11:20:45,033+0000 JIRA-INFORM-Thread-0 WARN      [c.a.j.p.m.service.helper.NotificationRecipientHelper] Cannot get change items\r\njava.lang.NullPointerException: Cannot invoke \"org.ofbiz.core.entity.GenericValue.getRelated(String)\" because the return value of \"com.atlassian.jira.event.issue.IssueEvent.getChangeLog()\" is null\r\n\tat com.atlassian.jira.plugin.mobile.service.helper.NotificationRecipientHelper.isSupportedIssueUpdateEvent(NotificationRecipientHelper.java:137)\r\n\tat com.atlassian.jira.plugin.mobile.service.helper.NotificationRecipientHelper.isSupportedEvent(NotificationRecipientHelper.java:129)\r\n\tat com.atlassian.jira.plugin.mobile.service.helper.NotificationRecipientHelper.isValidIssueEvent(NotificationRecipientHelper.java:115)\r\n\tat com.atlassian.jira.plugin.mobile.service.impl.MobileNotificationRecipientServiceImpl.getRecipientUserKeys(MobileNotificationRecipientServiceImpl.java:47)\r\n\tat com.atlassian.jira.plugin.mobile.service.provider.MobileNotificationRecipientProvider.getRecipients(MobileNotificationRecipientProvider.java:37)\r\n\tat com.atlassian.jira.plugins.inform.events.convert.EventConverterImpl.safeGet(EventConverterImpl.java:71)\r\n\tat com.atlassian.jira.plugins.inform.events.convert.EventConverterImpl.lambda$convert$0(EventConverterImpl.java:53)\r\n\tat java.base/java.util.stream.ReferencePipeline$7$1.accept(ReferencePipeline.java:273)\r\n\tat java.base/java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1708)\r\n\tat java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:509)\r\n\tat java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:499)\r\n{code}\r\nh3. Workaround\r\n\r\nUse the dedicated comment endpoint: POST /rest/api/2/issue/\\{issueIdOrKey}/comment\r\n\r\nThis fires an ISSUE_COMMENTED event type (not a generic update event) which does not trigger the affected listeners.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q5pj:","customfield_14734":"1|i4q5vr:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4ozcc:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q5vj:","customfield_12830":null,"customfield_10401":null,"summary":"NullPointerException in ParentLinkCleanupService and NotificationRecipientHelper when adding comment via PUT /rest/api/2/issue/{key} — violates documented IssueEvent API contract","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":18,"total":18,"histories":[{"id":"14495826","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=sthottamkara%40atlassian.com","name":"sthottamkara@atlassian.com","key":"JIRAUSER4597069","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4597069&avatarId=6020090","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4597069&avatarId=6020090","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4597069&avatarId=6020090","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4597069&avatarId=6020090"},"displayName":"Sandhya Thottamkara","active":true,"timeZone":"UTC"},"created":"2026-07-09T14:39:32.316+0000","items":[{"field":"Link","fieldtype":"jira","from":null,"fromString":null,"to":"JRASERVER-78726","toString":"This issue relates to JRASERVER-78726"}]},{"id":"14495647","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-09T15:30:04.910+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"10.03"}]},{"id":"14498976","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-11T04:06:08.581+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14499284","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-11T07:45:55.021+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14504537","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=17f909369d96","name":"17f909369d96","key":"JIRAUSER8792617","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8792617&avatarId=9919607","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8792617&avatarId=9919607","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8792617&avatarId=9919607","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8792617&avatarId=9919607"},"displayName":"Piotr Kopecki","active":true,"timeZone":"UTC"},"created":"2026-07-13T11:06:20.635+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12073","toString":"Long Term Backlog"}]},{"id":"14514207","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-17T04:05:48.920+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"14514702","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-17T06:27:23.521+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"14516563","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-18T04:06:14.926+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"2","to":null,"toString":"4"}]},{"id":"14516649","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-18T07:13:04.160+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"2","to":null,"toString":"3"}]},{"id":"14518041","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-19T07:11:54.985+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"3","to":null,"toString":"7"}]},{"id":"14528077","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-23T07:24:03.894+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"7","to":null,"toString":"8"}]},{"id":"14554343","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-08-04T07:58:51.674+0000","items":[{"field":"Component","fieldtype":"jira","from":"12030","fromString":"Issue - Comments","to":null,"toString":null}]},{"id":"14556691","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=28aa227a1664","name":"28aa227a1664","key":"JIRAUSER5603251","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5603251&avatarId=6588928","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5603251&avatarId=6588928","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5603251&avatarId=6588928","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5603251&avatarId=6588928"},"displayName":"Szymon Rachański","active":true,"timeZone":"UTC"},"created":"2026-08-05T10:56:15.777+0000","items":[{"field":"status","fieldtype":"jira","from":"12073","fromString":"Long Term Backlog","to":"3","toString":"In Progress"}]},{"id":"14556692","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=28aa227a1664","name":"28aa227a1664","key":"JIRAUSER5603251","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5603251&avatarId=6588928","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5603251&avatarId=6588928","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5603251&avatarId=6588928","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5603251&avatarId=6588928"},"displayName":"Szymon Rachański","active":true,"timeZone":"UTC"},"created":"2026-08-05T10:56:19.971+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER5603251","toString":"Szymon Rachański"}]},{"id":"14558585","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=28aa227a1664","name":"28aa227a1664","key":"JIRAUSER5603251","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5603251&avatarId=6588928","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5603251&avatarId=6588928","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5603251&avatarId=6588928","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5603251&avatarId=6588928"},"displayName":"Szymon Rachański","active":true,"timeZone":"UTC"},"created":"2026-08-06T11:07:48.248+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1145642","toString":"This issue links to \"Plan orchestrator POC › Orchestrator › stable-issue-10.3-JRASERVER-79457-fix-rest-comment-npe (server-gdn-bamboo)\""}]},{"id":"14559956","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-07T04:07:30.282+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"4","to":null,"toString":"5"}]},{"id":"14560325","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-07T06:59:29.633+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"8","to":null,"toString":"9"}]},{"id":"14567634","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-08-11T07:10:04.223+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"9","to":null,"toString":"11"}]}]}},{"expand":"operations,versionedRepresentations,editmeta,changelog,renderedFields","id":"2155930","self":"https://jira.atlassian.com/rest/api/2/issue/2155930","key":"JRASERVER-79456","fields":{"customfield_18232":null,"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"customfield_14430":null,"fixVersions":[{"self":"https://jira.atlassian.com/rest/api/2/version/110313","id":"110313","description":"","name":"10.4.0","archived":false,"released":true,"releaseDate":"2025-01-22"},{"self":"https://jira.atlassian.com/rest/api/2/version/117591","id":"117591","name":"10.3.24","archived":false,"released":true,"releaseDate":"2026-08-04"}],"resolution":{"self":"https://jira.atlassian.com/rest/api/2/resolution/1","id":"1","description":"A fix for this issue is checked into the tree and tested.","name":"Fixed"},"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/15830","value":"Severity 1 - Critical","id":"15830","disabled":false},"customfield_21630":null,"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_19430":9.15,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/1","iconUrl":"https://jira.atlassian.com/images/icons/priorities/highest.svg","name":"Highest","id":"1"},"customfield_11431":"9223372036854775807","customfield_11434":"9223372036854775807","customfield_17933":null,"labels":["whl-fy27q1","whl-fy27q1-20"],"customfield_11433":"9223372036854775807","customfield_10610":1.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[{"self":"https://jira.atlassian.com/rest/api/2/version/106820","id":"106820","description":"","name":"9.15.0","archived":false,"released":true,"releaseDate":"2024-03-19"},{"self":"https://jira.atlassian.com/rest/api/2/version/109301","id":"109301","description":"","name":"10.3.0","archived":false,"released":true,"releaseDate":"2024-12-05"},{"self":"https://jira.atlassian.com/rest/api/2/version/116407","id":"116407","name":"10.3.23","archived":false,"released":true,"releaseDate":"2026-08-04"}],"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_19030":[],"customfield_20933":null,"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/6","description":"Work on this issue is complete.\r\n\r\nIf it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix.\r\n\r\nIf no code changes were required, the resolution will be ‘Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/closed.png","name":"Closed","id":"6","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/3","id":3,"key":"done","colorName":"success","name":"Done"}},"customfield_22830":null,"customfield_20530":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/55610","id":"55610","name":"Data Center - Database"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10570":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_17230":40.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_11130":"9223372036854775807","customfield_13430":null,"customfield_10680":null,"customfield_10681":null,"customfield_10560":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79456/votes","votes":0,"hasVoted":false},"customfield_20237":null,"customfield_20238":null,"customfield_20631":null,"customfield_22930":null,"customfield_20632":null,"customfield_20236":null,"customfield_18430":null,"customfield_20233":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20630":null,"customfield_20234":null,"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_18031":null,"customfield_20230":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/10240","id":"10240","key":"JRASERVER","name":"Jira Data Center","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=10240&avatarId=105190","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=10240&avatarId=105190","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=10240&avatarId=105190"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":"2026-07-24T14:25:43.000+0000","workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRASERVER-79456/watchers","watchCount":5,"isWatching":false},"customfield_17333":null,"customfield_19230":null,"customfield_15430":null,"customfield_19231":null,"created":"2026-07-09T12:50:51.000+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i4q5qv:","updated":"2026-07-27T05:06:32.000+0000","customfield_20730":null,"customfield_20330":null,"customfield_18130":null,"customfield_14330":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nOn a Data Center node, Jira's application-property store (the {{propertyentry}} table, holding keys such as {{{}jira.setup{}}}, {{{}jira.sid{}}}, and plugin upgrade-task history) can be {*}silently wiped during startup{*}.\r\n\r\nThe property-store implementation is selected once, lazily, on first use. If that first use happens on an early request thread before the {{DatabaseConfigurationManager}} component is resolved, the node selects the in-memory implementation ({{{}MemorySwitchToDatabaseBackedPropertiesManager{}}}) instead of the DB-backed one. When the database is activated moments later, the node performs a memory->DB \"switch\" that is {*}destructive{*}: it clears the destination (the shared DB property store) and repopulates it from the near-empty in-memory set.\r\n\r\nBecause the selection falls back silently, a fully-configured node (valid {{{}dbconfig.xml{}}}, working DB) can wipe the shared property store with {*}no error logged{*}.\r\n\r\nThis is a regression introduced by the fix for the startup race in {{BootstrapContainerRegistrar}} shipped in Jira 9.15.0. That change significantly reduced the frequency of the underlying race but converted the failure mode from *\"Jira fails to start with a clear error\"* (previously {{requireNonNull(getComponentInstance(...))}} threw) to *\"Jira silently selects the destructive in-memory manager and wipes the property store\"* (now {{{}Optional.ofNullable(getComponent(...)).orElse(MemorySwitch...){}}}).\r\nh3. Steps to Reproduce\r\n\r\nThis is an extremely rare startup race condition and is near-impossible to reproduce reliably without a debugger to force the thread interleaving. In principle:\r\n # Run a Jira Data Center node with a valid, already-configured database.\r\n # Arrange for a request thread to access the property store *before* the {{DatabaseConfigurationManager}} component is resolved during startup (e.g. a load balancer / health check sending traffic very early in boot).\r\n # With that interleaving, the node selects the in-memory property manager and, once the database activates, performs the destructive memory->DB switch.\r\n\r\nTo force it deterministically, use a debugger to hold the startup thread so that a property read on another thread occurs before database activation completes.\r\nh3. Expected Results\r\n\r\nThe node uses the database-backed property store, or - if the property store is genuinely accessed before the database is available on a configured node - startup *fails with a clear error* rather than proceeding. The existing shared {{propertyentry}} data is never modified as a side effect of startup.\r\nh3. Actual Results\r\n\r\nThe node selects the in-memory property store, then performs a destructive memory->DB switch that {*}deletes the existing shared application properties{*}. The switch is logged; the selection of in-memory mode is not:\r\n{noformat}\r\n[c.a.j.config.properties.MemorySwitchToDatabaseBackedPropertiesManager] Switching from in-memory property set to database property set.\r\n{noformat}\r\nDownstream symptoms - all consequences of the wipe:\r\n * *Server ID changes* (and on a cluster, different nodes can generate different IDs, causing {{NonUniqueResultException}} on server-ID lookups).\r\n * *Jira thinks it is not set up* (\"Jira not setup yet\"), exposing the Setup Wizard.\r\n * *Plugin / ActiveObjects upgrade tasks re-run* (recorded model versions are gone), failing against the already-migrated schema.\r\n\r\nh3. Workaround\r\n\r\nCurrently there is no known workaround for this behavior. A workaround will be added here when available.","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i4q5lr:","customfield_14734":"1|i4q5rz:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i4oz8k:","customfield_14335":null,"customfield_18932":null,"customfield_10653":null,"customfield_14732":"1|i4q5rr:","customfield_12830":null,"customfield_10401":null,"summary":"Data Center node can silently wipe the application properties (propertyentry) table on startup due to a property-store initialisation race","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":17,"total":17,"histories":[{"id":"14495668","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-09T12:51:48.264+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1140416","toString":"This issue links to \"BOOM-100 (JIRA Server (Bulldog))\""}]},{"id":"14495669","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-09T12:52:46.528+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"drauf","toString":"Daniel Rauf"}]},{"id":"14495672","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=bugfix-bot","name":"bugfix-bot","key":"bugfix-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=bugfix-bot&avatarId=2469916","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=bugfix-bot&avatarId=2469916","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=bugfix-bot&avatarId=2469916","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=bugfix-bot&avatarId=2469916"},"displayName":"Bugfix Automation Bot","active":true,"timeZone":"UTC"},"created":"2026-07-09T13:30:02.266+0000","items":[{"field":"Introduced in Version","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"9.15"}]},{"id":"14497288","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-10T07:21:29.312+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12074","toString":"Short Term Backlog"}]},{"id":"14497307","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-10T08:12:20.878+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":null,"fromString":null,"to":"1140469","toString":"This issue links to \"POSSUM-374 (Bulldog)\""}]},{"id":"14497320","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-10T08:14:09.231+0000","items":[{"field":"RemoteIssueLink","fieldtype":"jira","from":"1140469","fromString":"This issue links to \"POSSUM-374 (Bulldog)\"","to":"1140469","toString":"This issue links to \"POSSUM-374 (JIRA Server (Bulldog))\""}]},{"id":"14497357","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-10T08:15:15.424+0000","items":[{"field":"Version","fieldtype":"jira","from":"116507","fromString":"11.3.8","to":null,"toString":null},{"field":"Version","fieldtype":"jira","from":"113803","fromString":"11.3.0","to":null,"toString":null}]},{"id":"14497358","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-10T08:15:19.210+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"110313","toString":"10.4.0"}]},{"id":"14497903","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-10T10:30:51.614+0000","items":[{"field":"status","fieldtype":"jira","from":"12074","fromString":"Short Term Backlog","to":"3","toString":"In Progress"}]},{"id":"14497904","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-10T10:30:55.542+0000","items":[{"field":"status","fieldtype":"jira","from":"3","fromString":"In Progress","to":"10051","toString":"In Review"}]},{"id":"14498977","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-11T04:06:09.101+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14504555","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-13T13:08:48.387+0000","items":[{"field":"Fix Version","fieldtype":"jira","from":null,"fromString":null,"to":"117591","toString":"10.3.24"}]},{"id":"14504556","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-13T13:08:54.456+0000","items":[{"field":"status","fieldtype":"jira","from":"10051","fromString":"In Review","to":"12075","toString":"Waiting for Release"}]},{"id":"14522039","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-07-21T07:21:22.274+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"40"}]},{"id":"14531261","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=drauf","name":"drauf","key":"drauf","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=drauf&avatarId=5802181","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=drauf&avatarId=5802181","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=drauf&avatarId=5802181","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=drauf&avatarId=5802181"},"displayName":"Daniel Rauf","active":true,"timeZone":"Australia/Sydney"},"created":"2026-07-24T14:25:43.163+0000","items":[{"field":"resolution","fieldtype":"jira","from":null,"fromString":null,"to":"1","toString":"Fixed"},{"field":"status","fieldtype":"jira","from":"12075","fromString":"Waiting for Release","to":"6","toString":"Closed"}]},{"id":"14535941","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-07-27T05:05:41.769+0000","items":[{"field":"labels","fieldtype":"jira","from":null,"fromString":"","to":null,"toString":"whl-fy27q1 whl-fy27q1-40"}]},{"id":"14535945","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=9f3282ce7890","name":"9f3282ce7890","key":"JIRAUSER8787128","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER8787128&avatarId=9913879","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER8787128&avatarId=9913879","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER8787128&avatarId=9913879","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER8787128&avatarId=9913879"},"displayName":"Patryk Oleksyk","active":true,"timeZone":"UTC"},"created":"2026-07-27T05:06:32.285+0000","items":[{"field":"labels","fieldtype":"jira","from":null,"fromString":"whl-fy27q1 whl-fy27q1-40","to":null,"toString":"whl-fy27q1 whl-fy27q1-20"}]}]}}],"warningMessages":null,"names":null,"schema":null}