{"expand":"renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations","id":"1894735","self":"https://jira.atlassian.com/rest/api/2/issue/1894735","key":"JRACLOUD-79876","fields":{"customfield_18232":null,"customfield_22731":[{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/19731","value":"Unit testing","id":"19731","disabled":false}],"customfield_22730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/19032","value":"No","id":"19032","disabled":false},"customfield_20430":null,"customfield_20031":null,"customfield_18230":null,"customfield_18231":null,"customfield_20030":null,"customfield_16732":null,"customfield_10350":null,"customfield_14430":null,"customfield_16730":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/13930","value":"Other","id":"13930","disabled":false},"resolution":null,"customfield_12930":null,"customfield_11436":"9223372036854775807","customfield_11435":"9223372036854775807","customfield_11437":"9223372036854775807","customfield_23830":null,"customfield_23831":null,"customfield_23832":null,"customfield_21630":null,"customfield_17130":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/14432","value":"Severity 3 - Minor","id":"14432","disabled":false},"customfield_23833":null,"lastViewed":null,"customfield_17531":null,"customfield_19031":null,"customfield_17530":null,"customfield_17930":null,"priority":{"self":"https://jira.atlassian.com/rest/api/2/priority/3","iconUrl":"https://jira.atlassian.com/images/icons/priorities/medium.svg","name":"Medium","id":"3"},"customfield_11431":"9223372036854775807","customfield_13730":null,"customfield_17933":null,"customfield_11434":"9223372036854775807","customfield_11433":"9223372036854775807","labels":["fab-workaround","timeout-bulk-close202311","timeout-bulk-reopen202512"],"customfield_10610":5.0,"timeestimate":null,"aggregatetimeoriginalestimate":null,"customfield_20934":null,"issuelinks":[],"customfield_20932":null,"customfield_20933":null,"customfield_19030":[],"assignee":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2239430e27fb","name":"2239430e27fb","key":"JIRAUSER5884513","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5884513&avatarId=6904370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5884513&avatarId=6904370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5884513&avatarId=6904370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5884513&avatarId=6904370"},"displayName":"Ahmud Auleear","active":true,"timeZone":"UTC"},"customfield_20930":null,"customfield_20931":null,"customfield_22831":null,"status":{"self":"https://jira.atlassian.com/rest/api/2/status/12072","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"https://jira.atlassian.com/images/icons/statuses/generic.png","name":"Gathering Impact","id":"12072","statusCategory":{"self":"https://jira.atlassian.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"default","name":"To Do"}},"customfield_20530":null,"customfield_22830":null,"customfield_16030":null,"components":[{"self":"https://jira.atlassian.com/rest/api/2/component/72093","id":"72093","name":"Work Item - Transition (Legacy)","description":"Legacy Work Item transition screen and its submit functionality. This is the screen that pops up when trying to transition an work item from one status to another, with fields to populate and submit. Not to be confused with the configuration of transition workflow. A new transition experience shipped June 2024 has a new component 'Issue - Transition'"}],"customfield_18730":"{}","customfield_10290":null,"customfield_20131":null,"customfield_22033":null,"customfield_22032":null,"customfield_14130":null,"customfield_22031":null,"customfield_22030":null,"customfield_10571":null,"customfield_12630":null,"customfield_10575":null,"archiveddate":null,"customfield_11930":null,"customfield_10723":null,"aggregatetimeestimate":null,"customfield_23730":null,"customfield_17230":0.0,"creator":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d3e338d93ca5","name":"d3e338d93ca5","key":"JIRAUSER5345744","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5345744&avatarId=6281439","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5345744&avatarId=6281439","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5345744&avatarId=6281439","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5345744&avatarId=6281439"},"displayName":"SivaKalyan G","active":false,"timeZone":"Europe/Amsterdam"},"customfield_17630":null,"customfield_20240":null,"customfield_19130":null,"customfield_15331":null,"customfield_20241":null,"subtasks":[],"customfield_13430":null,"customfield_11130":"9223372036854775807","customfield_10680":null,"customfield_10681":null,"reporter":{"self":"https://jira.atlassian.com/rest/api/2/user?username=976c02b75079","name":"976c02b75079","key":"JIRAUSER4624598","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4624598&avatarId=5815578","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4624598&avatarId=5815578","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4624598&avatarId=5815578","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4624598&avatarId=5815578"},"displayName":"Celso J","active":false,"timeZone":"UTC"},"customfield_17631":null,"aggregateprogress":{"progress":0,"total":0},"progress":{"progress":0,"total":0},"customfield_20239":null,"votes":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRACLOUD-79876/votes","votes":11,"hasVoted":false},"worklog":{"startAt":0,"maxResults":20,"total":0,"worklogs":[]},"customfield_20237":null,"customfield_20238":null,"archivedby":null,"customfield_20631":null,"customfield_20236":null,"customfield_20632":null,"customfield_22930":null,"customfield_20233":null,"customfield_18430":null,"customfield_20234":null,"customfield_20630":null,"issuetype":{"self":"https://jira.atlassian.com/rest/api/2/issuetype/1","id":"1","description":"A problem which impairs or prevents the functions of the product.","iconUrl":"https://jira.atlassian.com/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype","name":"Bug","subtask":false,"avatarId":51493},"customfield_20231":null,"customfield_20232":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/16330","value":"Please select one","id":"16330","disabled":false},"customfield_16530":null,"customfield_18030":null,"customfield_20230":null,"customfield_18031":null,"timespent":null,"customfield_16930":null,"project":{"self":"https://jira.atlassian.com/rest/api/2/project/18514","id":"18514","key":"JRACLOUD","name":"Jira Platform Cloud","projectTypeKey":"software","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/projectavatar?pid=18514&avatarId=106292","24x24":"https://jira.atlassian.com/secure/projectavatar?size=small&pid=18514&avatarId=106292","16x16":"https://jira.atlassian.com/secure/projectavatar?size=xsmall&pid=18514&avatarId=106292","32x32":"https://jira.atlassian.com/secure/projectavatar?size=medium&pid=18514&avatarId=106292"},"projectCategory":{"self":"https://jira.atlassian.com/rest/api/2/projectCategory/10031","id":"10031","description":"","name":"Atlassian Products"}},"customfield_16532":null,"customfield_16531":null,"customfield_18830":null,"aggregatetimespent":null,"customfield_16933":null,"customfield_18831":null,"customfield_16932":null,"customfield_16535":null,"resolutiondate":null,"workratio":-1,"watches":{"self":"https://jira.atlassian.com/rest/api/2/issue/JRACLOUD-79876/watchers","watchCount":15,"isWatching":false},"customfield_17333":null,"customfield_15430":null,"customfield_19230":null,"customfield_19231":null,"created":"2022-10-04T07:31:27.116+0000","customfield_19232":null,"customfield_21030":null,"customfield_15830":null,"customfield_17335":null,"customfield_17334":null,"customfield_11631":null,"customfield_12833":null,"customfield_12832":null,"customfield_14735":"1|i3j8jb:","updated":"2026-05-02T05:22:28.390+0000","customfield_20730":null,"customfield_20330":null,"customfield_14330":null,"customfield_18130":null,"timeoriginalestimate":null,"customfield_14333":null,"description":"h3. Issue Summary\r\n\r\nThe assignee field is not updated by a transition in case there is a validation failure.\r\nh3. Steps to Reproduce\r\n # Create an issue and assign it to user \"X\".\r\n # Initiate a transition where the transition screen has an assignee field and comment field as required on the workflow validator.\r\n # Update the assignee field with user \"Y\" and try completing the transition. Note that the comment field was not filled, so the validator will prevent the issue from being transitioned\r\n # When the validator fails the transition, you will notice that the assignee field is refreshed (icon missing). Now try adding a comment and complete the transition. \r\n # Although the username is present as part of the transition window, the assignee field will still reflect the old assignee / Project's Default Assignee / Unassigned.\r\n\r\nh3. Expected Results\r\n * The user shouldn't be reset and should be updated correctly.\r\n\r\nh3. Actual Results\r\n * The user is getting reset and falling back to the old assignee / Project's Default Assignee / Unassigned.\r\n\r\nh3. Workaround\r\n\r\nClose the transition screen, trigger it again, and fill up all required fields (Comment and Assignee, considering the example above).","customfield_16632":null,"customfield_14334":null,"customfield_14331":null,"customfield_16630":null,"customfield_14332":null,"customfield_10650":null,"customfield_14733":"2|i3j8e7:","customfield_14734":"1|i3j8kn:","customfield_10651":null,"customfield_18931":null,"customfield_12831":null,"customfield_14731":"1|i3i9tj:","customfield_14335":null,"customfield_18932":null,"timetracking":{},"customfield_14732":"1|i3j8kf:","customfield_10653":null,"customfield_12830":null,"customfield_10401":null,"attachment":[],"summary":"The assignee field is resetting after validation is triggered on Workflow Transition","customfield_17432":null,"customfield_17431":null,"customfield_21130":null,"customfield_15532":null,"customfield_17831":null,"customfield_17830":null,"customfield_15530":null,"customfield_17433":null,"customfield_15932":null,"customfield_15930":null,"customfield_15931":null,"customfield_11730":null,"customfield_12931":null,"environment":null,"duedate":null,"comment":{"comments":[{"self":"https://jira.atlassian.com/rest/api/2/issue/1894735/comment/3202551","id":"3202551","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2239430e27fb","name":"2239430e27fb","key":"JIRAUSER5884513","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5884513&avatarId=6904370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5884513&avatarId=6904370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5884513&avatarId=6904370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5884513&avatarId=6904370"},"displayName":"Ahmud Auleear","active":true,"timeZone":"UTC"},"body":"Hi, \r\nI'm Ahmud, product manager on the issue view here. We understand that this bug is annoying and have put it on our backlog. However, we’re prioritising building a more reliable and performant platform for now. Once we have the capacity to work on this bug, we’ll update this ticket. Leaving a comment or subscribing to the *Affected customers* list helps us prioritise bugs.","updateAuthor":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2239430e27fb","name":"2239430e27fb","key":"JIRAUSER5884513","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5884513&avatarId=6904370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5884513&avatarId=6904370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5884513&avatarId=6904370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5884513&avatarId=6904370"},"displayName":"Ahmud Auleear","active":true,"timeZone":"UTC"},"created":"2022-11-08T08:10:57.198+0000","updated":"2022-11-08T08:10:57.198+0000"},{"self":"https://jira.atlassian.com/rest/api/2/issue/1894735/comment/3372095","id":"3372095","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mhunter","name":"mhunter","key":"mhunter","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mhunter&avatarId=6019628","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mhunter&avatarId=6019628","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mhunter&avatarId=6019628","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mhunter&avatarId=6019628"},"displayName":"Matthew Hunter","active":false,"timeZone":"Australia/Sydney"},"body":"{panel:title=Atlassian Update - November 8, 2023|borderStyle=solid|borderColor=#2684ff|titleBGColor=#2684ff|bgColor=#ffffff}\nHi everyone,\n\nThank you for previously raising this bug and bringing it to our attention.\n\nWithin our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.\n\nAs we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.\n\nThank you again for providing valuable feedback to our team!\nJira Cloud team\n{panel}","updateAuthor":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mhunter","name":"mhunter","key":"mhunter","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mhunter&avatarId=6019628","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mhunter&avatarId=6019628","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mhunter&avatarId=6019628","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mhunter&avatarId=6019628"},"displayName":"Matthew Hunter","active":false,"timeZone":"Australia/Sydney"},"created":"2023-11-08T04:30:48.608+0000","updated":"2023-11-08T04:30:48.608+0000"},{"self":"https://jira.atlassian.com/rest/api/2/issue/1894735/comment/3420153","id":"3420153","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7ce7910c1199","name":"7ce7910c1199","key":"JIRAUSER5055731","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5055731&avatarId=5866247","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5055731&avatarId=5866247","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5055731&avatarId=5866247","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5055731&avatarId=5866247"},"displayName":"Kim Kassmeyer","active":true,"timeZone":"America/Detroit"},"body":"This issue was recently brought to my attention as I reported the same problem.  This is a problem that impacts our team approximately 3-4 times a month.  It's frustrating for users to think their reassignment worked only to discover later in the day, the following day, or a few days later that it really didn't work and time was lost.\r\n\r\nI would ask that this issue be reconsidered and corrected in an upcoming release.","updateAuthor":{"self":"https://jira.atlassian.com/rest/api/2/user?username=7ce7910c1199","name":"7ce7910c1199","key":"JIRAUSER5055731","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5055731&avatarId=5866247","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5055731&avatarId=5866247","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5055731&avatarId=5866247","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5055731&avatarId=5866247"},"displayName":"Kim Kassmeyer","active":true,"timeZone":"America/Detroit"},"created":"2024-03-04T13:05:46.907+0000","updated":"2024-03-04T13:05:46.907+0000"},{"self":"https://jira.atlassian.com/rest/api/2/issue/1894735/comment/3540240","id":"3540240","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d4bcf9fa438f","name":"d4bcf9fa438f","key":"JIRAUSER7773282","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7773282&avatarId=8872940","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7773282&avatarId=8872940","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7773282&avatarId=8872940","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7773282&avatarId=8872940"},"displayName":"HAEGELIN Sacha","active":true,"timeZone":"UTC"},"body":"Hello [~2239430e27fb] \r\n\r\nIt seems we are also impcated by this bug and it even persist in the new transition experience.\r\nIs there any visibility when it would be fixed?","updateAuthor":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d4bcf9fa438f","name":"d4bcf9fa438f","key":"JIRAUSER7773282","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7773282&avatarId=8872940","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7773282&avatarId=8872940","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7773282&avatarId=8872940","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7773282&avatarId=8872940"},"displayName":"HAEGELIN Sacha","active":true,"timeZone":"UTC"},"created":"2024-12-02T15:15:28.593+0000","updated":"2024-12-02T15:15:28.593+0000"},{"self":"https://jira.atlassian.com/rest/api/2/issue/1894735/comment/3737136","id":"3737136","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=eali%40atlassian.com","name":"eali@atlassian.com","key":"eali@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=eali%40atlassian.com&avatarId=5753902","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=eali%40atlassian.com&avatarId=5753902","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=eali%40atlassian.com&avatarId=5753902","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=eali%40atlassian.com&avatarId=5753902"},"displayName":"Eftakhar Ali","active":false,"timeZone":"UTC"},"body":"We are investigating this issue again due to an increase in votes, however, we are unable to replicate the issue. If you are still able to replicate the issue please drop a comment here with details, thank you!","updateAuthor":{"self":"https://jira.atlassian.com/rest/api/2/user?username=eali%40atlassian.com","name":"eali@atlassian.com","key":"eali@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=eali%40atlassian.com&avatarId=5753902","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=eali%40atlassian.com&avatarId=5753902","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=eali%40atlassian.com&avatarId=5753902","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=eali%40atlassian.com&avatarId=5753902"},"displayName":"Eftakhar Ali","active":false,"timeZone":"UTC"},"created":"2025-12-04T08:17:52.464+0000","updated":"2025-12-04T08:17:52.464+0000"}],"maxResults":1000,"total":5,"startAt":0},"customfield_20831":null,"customfield_20830":{"self":"https://jira.atlassian.com/rest/api/2/customFieldOption/17031","value":"No","id":"17031","disabled":false}},"renderedFields":null,"changelog":{"startAt":0,"maxResults":29,"total":29,"histories":[{"id":"11064601","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d3e338d93ca5","name":"d3e338d93ca5","key":"JIRAUSER5345744","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5345744&avatarId=6281439","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5345744&avatarId=6281439","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5345744&avatarId=6281439","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5345744&avatarId=6281439"},"displayName":"SivaKalyan G","active":false,"timeZone":"Europe/Amsterdam"},"created":"2022-10-04T07:37:57.108+0000","items":[{"field":"summary","fieldtype":"jira","from":null,"fromString":"The assignee field is resetting after a validation is triggered on Workflow Transition","to":null,"toString":"The assignee field is resetting after validation is triggered on Workflow Transition"}]},{"id":"11067030","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2022-10-05T04:01:02.429+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"11092627","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=18732e49ae87","name":"18732e49ae87","key":"JIRAUSER4693729","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4693729&avatarId=5809892","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4693729&avatarId=5809892","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4693729&avatarId=5809892","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4693729&avatarId=5809892"},"displayName":"Ryan Makowiecki","active":true,"timeZone":"UTC"},"created":"2022-10-17T02:21:24.174+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"11093473","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2239430e27fb","name":"2239430e27fb","key":"JIRAUSER5884513","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5884513&avatarId=6904370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5884513&avatarId=6904370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5884513&avatarId=6904370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5884513&avatarId=6904370"},"displayName":"Ahmud Auleear","active":true,"timeZone":"UTC"},"created":"2022-10-17T07:27:31.633+0000","items":[{"field":"priority","fieldtype":"jira","from":"3","fromString":"Medium","to":"2","toString":"High"}]},{"id":"11093572","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=d3e338d93ca5","name":"d3e338d93ca5","key":"JIRAUSER5345744","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5345744&avatarId=6281439","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5345744&avatarId=6281439","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5345744&avatarId=6281439","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5345744&avatarId=6281439"},"displayName":"SivaKalyan G","active":false,"timeZone":"Europe/Amsterdam"},"created":"2022-10-17T07:52:53.778+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe assignee field is not updated by a transition in case there is a validation failure.\r\nh3. Steps to Reproduce\r\n # Create an issue and assign it to user \"X\".\r\n # Initiate a transition where the transition screen has an assignee field and comment field as required on the workflow validator.\r\n # Update the assignee field with user \"Y\" and try completing the transition. \r\n # When the validator fails the transition you would notice that the assignee field is refreshed (icon missing). Now try adding a comment and complete the transition. \r\n # Although the username is present as part of the transition window the assignee field will still reflect the old assignee.\r\n\r\nh3. Expected Results\r\n * The user shouldn't be reset and should be updated correctly.\r\n\r\nh3. Actual Results\r\n * The user is getting rest and falling back to the existing user\r\n\r\nh3. Workaround\r\n\r\nNA","to":null,"toString":"h3. Issue Summary\r\n\r\nThe assignee field is not updated by a transition in case there is a validation failure.\r\nh3. Steps to Reproduce\r\n # Create an issue and assign it to user \"X\".\r\n # Initiate a transition where the transition screen has an assignee field and comment field as required on the workflow validator.\r\n # Update the assignee field with user \"Y\" and try completing the transition. \r\n # When the validator fails the transition you would notice that the assignee field is refreshed (icon missing). Now try adding a comment and complete the transition. \r\n # Although the username is present as part of the transition window the assignee field will still reflect the old assignee.\r\n\r\nh3. Expected Results\r\n * The user shouldn't be reset and should be updated correctly.\r\n\r\nh3. Actual Results\r\n * The user is getting reset and falling back to the existing user\r\n\r\nh3. Workaround\r\n\r\nNA"}]},{"id":"11094455","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2239430e27fb","name":"2239430e27fb","key":"JIRAUSER5884513","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5884513&avatarId=6904370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5884513&avatarId=6904370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5884513&avatarId=6904370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5884513&avatarId=6904370"},"displayName":"Ahmud Auleear","active":true,"timeZone":"UTC"},"created":"2022-10-17T23:10:12.942+0000","items":[{"field":"priority","fieldtype":"jira","from":"2","fromString":"High","to":"3","toString":"Medium"}]},{"id":"11146338","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=2239430e27fb","name":"2239430e27fb","key":"JIRAUSER5884513","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5884513&avatarId=6904370","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5884513&avatarId=6904370","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5884513&avatarId=6904370","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5884513&avatarId=6904370"},"displayName":"Ahmud Auleear","active":true,"timeZone":"UTC"},"created":"2022-11-08T08:11:03.216+0000","items":[{"field":"assignee","fieldtype":"jira","from":null,"fromString":null,"to":"JIRAUSER5884513","toString":"Ahmud Auleear"}]},{"id":"11928391","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2023-09-15T04:01:01.192+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"2"}]},{"id":"12064080","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mhunter","name":"mhunter","key":"mhunter","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mhunter&avatarId=6019628","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mhunter&avatarId=6019628","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mhunter&avatarId=6019628","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mhunter&avatarId=6019628"},"displayName":"Matthew Hunter","active":false,"timeZone":"Australia/Sydney"},"created":"2023-11-08T04:30:49.068+0000","items":[{"field":"labels","fieldtype":"jira","from":null,"fromString":"","to":null,"toString":"timeout-bulk-close202311"}],"historyMetadata":{}},{"id":"12064081","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mhunter","name":"mhunter","key":"mhunter","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mhunter&avatarId=6019628","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mhunter&avatarId=6019628","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mhunter&avatarId=6019628","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mhunter&avatarId=6019628"},"displayName":"Matthew Hunter","active":false,"timeZone":"Australia/Sydney"},"created":"2023-11-08T04:30:49.185+0000","items":[{"field":"resolution","fieldtype":"jira","from":null,"fromString":null,"to":"10","toString":"Timed out"},{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"6","toString":"Closed"}],"historyMetadata":{}},{"id":"12337145","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=976c02b75079","name":"976c02b75079","key":"JIRAUSER4624598","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4624598&avatarId=5815578","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4624598&avatarId=5815578","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4624598&avatarId=5815578","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4624598&avatarId=5815578"},"displayName":"Celso J","active":false,"timeZone":"UTC"},"created":"2024-03-01T21:33:20.383+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe assignee field is not updated by a transition in case there is a validation failure.\r\nh3. Steps to Reproduce\r\n # Create an issue and assign it to user \"X\".\r\n # Initiate a transition where the transition screen has an assignee field and comment field as required on the workflow validator.\r\n # Update the assignee field with user \"Y\" and try completing the transition. \r\n # When the validator fails the transition you would notice that the assignee field is refreshed (icon missing). Now try adding a comment and complete the transition. \r\n # Although the username is present as part of the transition window the assignee field will still reflect the old assignee.\r\n\r\nh3. Expected Results\r\n * The user shouldn't be reset and should be updated correctly.\r\n\r\nh3. Actual Results\r\n * The user is getting reset and falling back to the existing user\r\n\r\nh3. Workaround\r\n\r\nNA","to":null,"toString":"h3. Issue Summary\r\n\r\nThe assignee field is not updated by a transition in case there is a validation failure.\r\nh3. Steps to Reproduce\r\n # Create an issue and assign it to user \"X\".\r\n # Initiate a transition where the transition screen has an assignee field and comment field as required on the workflow validator.\r\n # Update the assignee field with user \"Y\" and try completing the transition. \r\n # When the validator fails the transition you would notice that the assignee field is refreshed (icon missing). Now try adding a comment and complete the transition. \r\n # Although the username is present as part of the transition window the assignee field will still reflect the old assignee / Project's Default Assignee.\r\n\r\nh3. Expected Results\r\n * The user shouldn't be reset and should be updated correctly.\r\n\r\nh3. Actual Results\r\n * The user is getting reset and falling back to the old assignee / Project's Default Assignee.\r\n\r\nh3. Workaround\r\n\r\nNA"}]},{"id":"12337146","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=976c02b75079","name":"976c02b75079","key":"JIRAUSER4624598","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4624598&avatarId=5815578","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4624598&avatarId=5815578","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4624598&avatarId=5815578","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4624598&avatarId=5815578"},"displayName":"Celso J","active":false,"timeZone":"UTC"},"created":"2024-03-01T21:34:15.489+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe assignee field is not updated by a transition in case there is a validation failure.\r\nh3. Steps to Reproduce\r\n # Create an issue and assign it to user \"X\".\r\n # Initiate a transition where the transition screen has an assignee field and comment field as required on the workflow validator.\r\n # Update the assignee field with user \"Y\" and try completing the transition. \r\n # When the validator fails the transition you would notice that the assignee field is refreshed (icon missing). Now try adding a comment and complete the transition. \r\n # Although the username is present as part of the transition window the assignee field will still reflect the old assignee / Project's Default Assignee.\r\n\r\nh3. Expected Results\r\n * The user shouldn't be reset and should be updated correctly.\r\n\r\nh3. Actual Results\r\n * The user is getting reset and falling back to the old assignee / Project's Default Assignee.\r\n\r\nh3. Workaround\r\n\r\nNA","to":null,"toString":"h3. Issue Summary\r\n\r\nThe assignee field is not updated by a transition in case there is a validation failure.\r\nh3. Steps to Reproduce\r\n # Create an issue and assign it to user \"X\".\r\n # Initiate a transition where the transition screen has an assignee field and comment field as required on the workflow validator.\r\n # Update the assignee field with user \"Y\" and try completing the transition. \r\n # When the validator fails the transition you would notice that the assignee field is refreshed (icon missing). Now try adding a comment and complete the transition. \r\n # Although the username is present as part of the transition window the assignee field will still reflect the old assignee / Project's Default Assignee.\r\n\r\nh3. Expected Results\r\n * The user shouldn't be reset and should be updated correctly.\r\n\r\nh3. Actual Results\r\n * The user is getting reset and falling back to the old assignee / Project's Default Assignee.\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. The only option when this happens would be to close the transition screen, trigger it again, and fill up all required fields."}]},{"id":"12337147","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=976c02b75079","name":"976c02b75079","key":"JIRAUSER4624598","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4624598&avatarId=5815578","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4624598&avatarId=5815578","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4624598&avatarId=5815578","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4624598&avatarId=5815578"},"displayName":"Celso J","active":false,"timeZone":"UTC"},"created":"2024-03-01T21:34:22.342+0000","items":[{"field":"resolution","fieldtype":"jira","from":"10","fromString":"Timed out","to":null,"toString":null},{"field":"status","fieldtype":"jira","from":"6","fromString":"Closed","to":"10030","toString":"Needs Triage"}]},{"id":"12337148","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=976c02b75079","name":"976c02b75079","key":"JIRAUSER4624598","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4624598&avatarId=5815578","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4624598&avatarId=5815578","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4624598&avatarId=5815578","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4624598&avatarId=5815578"},"displayName":"Celso J","active":false,"timeZone":"UTC"},"created":"2024-03-01T21:34:50.125+0000","items":[{"field":"reporter","fieldtype":"jira","from":"JIRAUSER5345744","fromString":"SivaKalyan G","to":"JIRAUSER4624598","toString":"Celso J"}]},{"id":"12337150","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=976c02b75079","name":"976c02b75079","key":"JIRAUSER4624598","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER4624598&avatarId=5815578","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER4624598&avatarId=5815578","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER4624598&avatarId=5815578","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER4624598&avatarId=5815578"},"displayName":"Celso J","active":false,"timeZone":"UTC"},"created":"2024-03-01T21:53:22.173+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe assignee field is not updated by a transition in case there is a validation failure.\r\nh3. Steps to Reproduce\r\n # Create an issue and assign it to user \"X\".\r\n # Initiate a transition where the transition screen has an assignee field and comment field as required on the workflow validator.\r\n # Update the assignee field with user \"Y\" and try completing the transition. \r\n # When the validator fails the transition you would notice that the assignee field is refreshed (icon missing). Now try adding a comment and complete the transition. \r\n # Although the username is present as part of the transition window the assignee field will still reflect the old assignee / Project's Default Assignee.\r\n\r\nh3. Expected Results\r\n * The user shouldn't be reset and should be updated correctly.\r\n\r\nh3. Actual Results\r\n * The user is getting reset and falling back to the old assignee / Project's Default Assignee.\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. The only option when this happens would be to close the transition screen, trigger it again, and fill up all required fields.","to":null,"toString":"h3. Issue Summary\r\n\r\nThe assignee field is not updated by a transition in case there is a validation failure.\r\nh3. Steps to Reproduce\r\n # Create an issue and assign it to user \"X\".\r\n # Initiate a transition where the transition screen has an assignee field and comment field as required on the workflow validator.\r\n # Update the assignee field with user \"Y\" and try completing the transition. \r\n # When the validator fails the transition you would notice that the assignee field is refreshed (icon missing). Now try adding a comment and complete the transition. \r\n # Although the username is present as part of the transition window the assignee field will still reflect the old assignee / Project's Default Assignee / Unassigned.\r\n\r\nh3. Expected Results\r\n * The user shouldn't be reset and should be updated correctly.\r\n\r\nh3. Actual Results\r\n * The user is getting reset and falling back to the old assignee / Project's Default Assignee / Unassigned.\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. The only option when this happens would be to close the transition screen, trigger it again, and fill up all required fields."}]},{"id":"12339934","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2024-03-03T04:01:00.049+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"2","to":null,"toString":"3"}]},{"id":"12340301","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=aa8e9a7e4dab","name":"aa8e9a7e4dab","key":"JIRAUSER5659666","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5659666&avatarId=6653226","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5659666&avatarId=6653226","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5659666&avatarId=6653226","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5659666&avatarId=6653226"},"displayName":"William Fan","active":true,"timeZone":"Australia/Sydney"},"created":"2024-03-03T23:59:57.131+0000","items":[{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"12564220","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2024-06-11T04:01:18.217+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"3","to":null,"toString":"4"}]},{"id":"12971198","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2024-12-04T04:01:35.675+0000","items":[{"field":"Support reference count","fieldtype":"custom","from":null,"fromString":"4","to":null,"toString":"5"}]},{"id":"13683826","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=97b18f6b480f","name":"97b18f6b480f","key":"JIRAUSER5266234","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5266234&avatarId=6180023","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5266234&avatarId=6180023","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5266234&avatarId=6180023","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5266234&avatarId=6180023"},"displayName":"Alyn","active":true,"timeZone":"UTC"},"created":"2025-07-19T12:05:26.281+0000","items":[{"field":"Workflow","fieldtype":"jira","from":"4299951","fromString":"JAC Bug Workflow v3","to":"4558611","toString":"JAC Bug Workflow v4"}]},{"id":"13713982","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=pgoncalves","name":"pgoncalves","key":"pgoncalves","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=pgoncalves&avatarId=5818964","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=pgoncalves&avatarId=5818964","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=pgoncalves&avatarId=5818964","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=pgoncalves&avatarId=5818964"},"displayName":"Petter Gonçalves","active":true,"timeZone":"UTC"},"created":"2025-07-21T13:36:35.423+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe assignee field is not updated by a transition in case there is a validation failure.\r\nh3. Steps to Reproduce\r\n # Create an issue and assign it to user \"X\".\r\n # Initiate a transition where the transition screen has an assignee field and comment field as required on the workflow validator.\r\n # Update the assignee field with user \"Y\" and try completing the transition. \r\n # When the validator fails the transition you would notice that the assignee field is refreshed (icon missing). Now try adding a comment and complete the transition. \r\n # Although the username is present as part of the transition window the assignee field will still reflect the old assignee / Project's Default Assignee / Unassigned.\r\n\r\nh3. Expected Results\r\n * The user shouldn't be reset and should be updated correctly.\r\n\r\nh3. Actual Results\r\n * The user is getting reset and falling back to the old assignee / Project's Default Assignee / Unassigned.\r\n\r\nh3. Workaround\r\n\r\nCurrently, there is no known workaround for this behavior. The only option when this happens would be to close the transition screen, trigger it again, and fill up all required fields.","to":null,"toString":"h3. Issue Summary\r\n\r\nThe assignee field is not updated by a transition in case there is a validation failure.\r\nh3. Steps to Reproduce\r\n # Create an issue and assign it to user \"X\".\r\n # Initiate a transition where the transition screen has an assignee field and comment field as required on the workflow validator.\r\n # Update the assignee field with user \"Y\" and try completing the transition. Note that the comment field was not filled, so the validator will prevent the issue from being transitioned\r\n # When the validator fails the transition, you will notice that the assignee field is refreshed (icon missing). Now try adding a comment and complete the transition. \r\n # Although the username is present as part of the transition window, the assignee field will still reflect the old assignee / Project's Default Assignee / Unassigned.\r\n\r\nh3. Expected Results\r\n * The user shouldn't be reset and should be updated correctly.\r\n\r\nh3. Actual Results\r\n * The user is getting reset and falling back to the old assignee / Project's Default Assignee / Unassigned.\r\n\r\nh3. Workaround\r\n\r\nClose the transition screen, trigger it again, and fill up all required fields (Comment and Assignee)."}]},{"id":"13713983","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=pgoncalves","name":"pgoncalves","key":"pgoncalves","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=pgoncalves&avatarId=5818964","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=pgoncalves&avatarId=5818964","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=pgoncalves&avatarId=5818964","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=pgoncalves&avatarId=5818964"},"displayName":"Petter Gonçalves","active":true,"timeZone":"UTC"},"created":"2025-07-21T13:37:17.196+0000","items":[{"field":"description","fieldtype":"jira","from":null,"fromString":"h3. Issue Summary\r\n\r\nThe assignee field is not updated by a transition in case there is a validation failure.\r\nh3. Steps to Reproduce\r\n # Create an issue and assign it to user \"X\".\r\n # Initiate a transition where the transition screen has an assignee field and comment field as required on the workflow validator.\r\n # Update the assignee field with user \"Y\" and try completing the transition. Note that the comment field was not filled, so the validator will prevent the issue from being transitioned\r\n # When the validator fails the transition, you will notice that the assignee field is refreshed (icon missing). Now try adding a comment and complete the transition. \r\n # Although the username is present as part of the transition window, the assignee field will still reflect the old assignee / Project's Default Assignee / Unassigned.\r\n\r\nh3. Expected Results\r\n * The user shouldn't be reset and should be updated correctly.\r\n\r\nh3. Actual Results\r\n * The user is getting reset and falling back to the old assignee / Project's Default Assignee / Unassigned.\r\n\r\nh3. Workaround\r\n\r\nClose the transition screen, trigger it again, and fill up all required fields (Comment and Assignee).","to":null,"toString":"h3. Issue Summary\r\n\r\nThe assignee field is not updated by a transition in case there is a validation failure.\r\nh3. Steps to Reproduce\r\n # Create an issue and assign it to user \"X\".\r\n # Initiate a transition where the transition screen has an assignee field and comment field as required on the workflow validator.\r\n # Update the assignee field with user \"Y\" and try completing the transition. Note that the comment field was not filled, so the validator will prevent the issue from being transitioned\r\n # When the validator fails the transition, you will notice that the assignee field is refreshed (icon missing). Now try adding a comment and complete the transition. \r\n # Although the username is present as part of the transition window, the assignee field will still reflect the old assignee / Project's Default Assignee / Unassigned.\r\n\r\nh3. Expected Results\r\n * The user shouldn't be reset and should be updated correctly.\r\n\r\nh3. Actual Results\r\n * The user is getting reset and falling back to the old assignee / Project's Default Assignee / Unassigned.\r\n\r\nh3. Workaround\r\n\r\nClose the transition screen, trigger it again, and fill up all required fields (Comment and Assignee, considering the example above)."}]},{"id":"13805913","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=da4e9ec04af2","name":"da4e9ec04af2","key":"JIRAUSER5357019","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER5357019&avatarId=6295499","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER5357019&avatarId=6295499","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER5357019&avatarId=6295499","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER5357019&avatarId=6295499"},"displayName":"Ashish Gupta","active":true,"timeZone":"UTC"},"created":"2025-08-21T10:52:15.074+0000","items":[{"field":"labels","fieldtype":"jira","from":null,"fromString":"timeout-bulk-close202311","to":null,"toString":"fab-workaround timeout-bulk-close202311"}]},{"id":"13975821","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mhunter","name":"mhunter","key":"mhunter","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mhunter&avatarId=6019628","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mhunter&avatarId=6019628","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mhunter&avatarId=6019628","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mhunter&avatarId=6019628"},"displayName":"Matthew Hunter","active":false,"timeZone":"Australia/Sydney"},"created":"2025-12-02T07:21:23.042+0000","items":[{"field":"labels","fieldtype":"jira","from":null,"fromString":"fab-workaround timeout-bulk-close202311","to":null,"toString":"fab-workaround timeout-bulk-close202311 timeout-bulk-reopen202512"}],"historyMetadata":{}},{"id":"13975822","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=mhunter","name":"mhunter","key":"mhunter","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=mhunter&avatarId=6019628","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=mhunter&avatarId=6019628","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=mhunter&avatarId=6019628","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=mhunter&avatarId=6019628"},"displayName":"Matthew Hunter","active":false,"timeZone":"Australia/Sydney"},"created":"2025-12-02T07:21:23.142+0000","items":[{"field":"status","fieldtype":"jira","from":"12072","fromString":"Gathering Impact","to":"10030","toString":"Needs Triage"}],"historyMetadata":{}},{"id":"13982172","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=eali%40atlassian.com","name":"eali@atlassian.com","key":"eali@atlassian.com","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=eali%40atlassian.com&avatarId=5753902","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=eali%40atlassian.com&avatarId=5753902","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=eali%40atlassian.com&avatarId=5753902","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=eali%40atlassian.com&avatarId=5753902"},"displayName":"Eftakhar Ali","active":false,"timeZone":"UTC"},"created":"2025-12-04T09:13:40.603+0000","items":[{"field":"Component","fieldtype":"jira","from":"51491","fromString":"Work Item - View (Internal developer use only)","to":null,"toString":null},{"field":"Component","fieldtype":"jira","from":null,"fromString":null,"to":"72093","toString":"Work Item - Transition (Legacy)"}]},{"id":"13981056","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=ea69916c17fc","name":"ea69916c17fc","key":"JIRAUSER7680445","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=JIRAUSER7680445&avatarId=8777424","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=JIRAUSER7680445&avatarId=8777424","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=JIRAUSER7680445&avatarId=8777424","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=JIRAUSER7680445&avatarId=8777424"},"displayName":"Pulkit Kejriwal","active":true,"timeZone":"UTC"},"created":"2025-12-04T09:40:32.847+0000","items":[{"field":"Preventable by","fieldtype":"custom","from":null,"fromString":null,"to":"[19731]","toString":"Unit testing"},{"field":"Was this caused by a recent change?","fieldtype":"custom","from":null,"fromString":null,"to":"19032","toString":"No"},{"field":"status","fieldtype":"jira","from":"10030","fromString":"Needs Triage","to":"12072","toString":"Gathering Impact"}]},{"id":"14095268","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-02-01T05:10:23.308+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":null,"to":null,"toString":"1"}]},{"id":"14318259","author":{"self":"https://jira.atlassian.com/rest/api/2/user?username=set-analytics-bot","name":"set-analytics-bot","key":"set-analytics-bot","avatarUrls":{"48x48":"https://jira.atlassian.com/secure/useravatar?ownerId=set-analytics-bot&avatarId=6898040","24x24":"https://jira.atlassian.com/secure/useravatar?size=small&ownerId=set-analytics-bot&avatarId=6898040","16x16":"https://jira.atlassian.com/secure/useravatar?size=xsmall&ownerId=set-analytics-bot&avatarId=6898040","32x32":"https://jira.atlassian.com/secure/useravatar?size=medium&ownerId=set-analytics-bot&avatarId=6898040"},"displayName":"SET Analytics Bot","active":true,"timeZone":"UTC"},"created":"2026-05-02T05:22:28.393+0000","items":[{"field":"UIS","fieldtype":"custom","from":null,"fromString":"1","to":null,"toString":"0"}]}]}}