Log inSkip to main contentSkip to sidebar
Something went wrong, please try again.
Create and track feature requests for Atlassian products.
  • More
    DashboardsProjectsIssues
  • Give feedback to Atlassian
  • Help
    • Jira Core help
    • Keyboard Shortcuts
    • About Jira
    • Jira Credits
  • Log In
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

All issues

  • All issues
  • Open issues
  • Done issues
  • Viewed recently
  • Created recently
  • Resolved recently
  • Updated recently
View all issues and filters
Order by Created
  1. Bug
    JSDCLOUD-17415Choosing parent option from "Select list (cascading)" not working on Android
  2. Bug
    JSDCLOUD-17414JSM Config controls: oversized click areas cause accidental changes
  3. Bug
    JSDCLOUD-17413When viewing the incident from the Filter search, the Add to past option is not available under internal comment
  4. Bug
    JSDCLOUD-17412Calling /api/v1/in-product-limits/objects returns 403 for Assets New Architecture
  5. Suggestion
    JSDCLOUD-17411Ability to give option for user to "Escalate" in virtual agent after provided article suggestion
  6. Suggestion
    JSDCLOUD-17410Ability to set a field from an intent even if it is not part of the Request Form
  7. Suggestion
    JSDCLOUD-17409Ability to import public holiday information in JSM Operations
  8. Suggestion
    JSDCLOUD-17408Add Who is on call information to All on-call schedules panel > Responder
  9. Suggestion
    JSDCLOUD-17407Global Option to Hide Operations under JSM sidebar for all users
  10. Suggestion
    JSDCLOUD-17406Expose JSM Project-Level Feature Flags via REST API (Parity with Jira Software)
  11. Bug
    JSDCLOUD-17405Using Cascading Options with Jira forms and Assets
  12. Bug
    JSDCLOUD-17404Help Center: Inaccurate textual description specified for interactive image
  13. Bug
    JSDCLOUD-17403Inaccurate search results while linking Confluence space in a JSM project
  14. Bug
    JSDCLOUD-17402Saving/Enabling a widget results in error "We can't save the Widget right now. Try again in a little while."
  15. Bug
    JSDCLOUD-17401Help Center: Focus moves inappropriately
  16. Bug
    JSDCLOUD-17400Help Center: Main landmark incorrectly wraps the entire page content
  17. Suggestion
    JSDCLOUD-17399Several rich-text editor features available in the JSM agent view are missing from the customer portal.
  18. Bug
    JSDCLOUD-17398JSM Chat: User who's name multibyte characters are not displayed as suggestions on Slack
  19. Suggestion
    JSDCLOUD-17396Description of fields in Atlassian Assist
  20. Bug
    JSDCLOUD-17393Attachments getting Orphaned and cannot be Deleted
  21. Bug
    JSDCLOUD-17397The VCard link in the Compass migration wizard leads to 404 (Page not found) Error.
  22. Bug
    JSDCLOUD-17392Unable to Change Limit for Assets
  23. Suggestion
    JSDCLOUD-17395Apply approval changes in workflows to existing issues retroactively
  24. Bug
    JSDCLOUD-17391Graphical glitch in Heat map dashboard visual in data manager
  25. Bug
    JSDCLOUD-17388Setting email back to "Unread" in custom email request for failed email doesn't get processed as new ticket or added as a comment
  26. Suggestion
    JSDCLOUD-17387AI answers for Virtual agent should have ability for single KB article to have multiple language versions linked together under one entry.
  27. Suggestion
    JSDCLOUD-17386Enable searching with keywords in other languages in the user picker field within Atlassian Assist (Slack).
  28. Suggestion
    JSDCLOUD-17385Enable Work Type Hierarchy for JSM Premium
  29. Suggestion
    JSDCLOUD-17383Improve select list cascading fields in JSM Chat Assist
  30. Suggestion
    JSDCLOUD-17382Improve Error Logging for Delayed Target Server Responses
  31. Bug
    JSDCLOUD-17381Asset object keys are ordered alphabetically instead of numerically when sorting by key
  32. Suggestion
    JSDCLOUD-17380Add the ability to use Attribute id in AQL instead of name
  33. Suggestion
    JSDCLOUD-17379VSA: Allow AI answer in MS Teams/ Slack without adding their IP range in IP allowlist when enabled
  34. Bug
    JSDCLOUD-17378Special characters on KB articles are not rendered in JSM Reports
  35. Suggestion
    JSDCLOUD-17377Add support to configure Assets fields with schemas from other sites within the same organization.
  36. Suggestion
    JSDCLOUD-17376Change Service agent connected to project
  37. Suggestion
    JSDCLOUD-17375Add advanced filtering options to the Help Center requests page
  38. Bug
    JSDCLOUD-17374When creating a new Journey user with the Administer Jira Global permission can't Add Automation rules to Journeys
  39. Suggestion
    JSDCLOUD-17373Display the error on the UI.
  40. Suggestion
    JSDCLOUD-17372provide ability to show real time SLA updates on the issue view
  41. Bug
    JSDCLOUD-17371Raise request button in Assist app home in Slack for JSM Chat shows all visible request channel connected, irrespective of the channel.
  42. Suggestion
    JSDCLOUD-17370JSM Knowledge base error due to deactivated Confluence Site
  43. Suggestion
    JSDCLOUD-17369Implement numerical sorting for IP address attributes
  44. Bug
    JSDCLOUD-17368Japanese IME is not working properly in Assets "Text area" attributes
  45. Suggestion
    JSDCLOUD-17366Request type restriction not updated when the work item request type is updated
  46. Bug
    JSDCLOUD-17394When Summary field is updated, new value is not shown unless page is refreshed
  47. Bug
    JSDCLOUD-17365Filter issue scope" AQL no longer updates dynamically when Issue Type is changed on transition screen
  48. Suggestion
    JSDCLOUD-17364Atlassian Assist with Coffee Feature
  49. Bug
    JSDCLOUD-17363Request type value not copied while moving work item
  50. Bug
    JSDCLOUD-17362Automation rules begin to fail after Assets new Arch
Refresh results
1 2 3 4 5Next >>
1 of 12833
Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-17415

Choosing parent option from "Select list (cascading)" not working on Android

Log In
Needs Triage
Export
undefinedView workflow
XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Mobile Apps
    • None
    • Severity 3 - Minor
    • View Atlassian Cloud bug fix policy

      Issue Summary

      When a customer has a custom field using "Select List (cascading)", where only parent values are set, with no child values, they are unable to choose these parent values as the option for the field while on Mobile (Android). 

      However, they are able to choose the parent option on the web UI 

      Steps to Reproduce

      1. Create a custom field with type "Select List (cascading)". Add only Parent options 
      2. Add it to a ticket type 
      3. Create a ticket of this type
      4. Open this ticket on the Jira mobile app (for Android) 
      5. Attempt to set the field to one of the parent values in the list 
      6. Notice it does not work 

      Expected Results

      For Android experience to match web UI experience - that is, ability to set the parent value as an option in the app as well .

      Actual Results

      Field cannot be set. 

      Workaround

      It appears that sometimes pressing in the gap between parent values sets the value above the gap to that field. 

            • All
            • Comments
            • Work Log
            • History
            • Activity
            Talar Pavlovic created issue - 1 minute ago

              Unassigned Unassigned
              tpavlovic Talar Pavlovic
              Affected customers:
              0 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                1 minute ago
                Updated:
                1 minute ago
                • Atlassian Jira Project Management Software
                • About Jira
                • Report a problem
                • Privacy policy
                • Notice at Collection

                Atlassian