[JSDCLOUD-16516] Create a integration to sync Operations alerts between JSM/Compass sites. - Create and track feature requests for Atlassian products.

JSDCLOUD-16516Create a integration to sync Operations alerts between JSM/Compass sites.
JSDCLOUD-13655Allow Assets custom field to store more than 20 objects
JSDCLOUD-10185Allow the use of other standard custom fields as placeholders in the filter issue scope AQL
JSDCLOUD-1511Allow adding Request Participant field into Request Form in Customer Portal
JSDCLOUD-15342Need ability control certain customer notification for few users
JSDCLOUD-3308Ability to hide agent name in customer portal
JSDCLOUD-16512Add more conditions to the notifications feature when email requests fail
JSDCLOUD-433Auto-refresh and/or warn user if the ticket has changed
JSDCLOUD-1536Ability to share the JIRA Dashboard(read only) to a defined list of customers.
JSDCLOUD-1637As an JSM Admin, I want the ability to customize the text, custom fields and link in the Self Sign-up notification
JSDCLOUD-2959Automatically round robin assign Service Desk requests
JSDCLOUD-4102"Raise this request on behalf of" for customers?
JSDCLOUD-4346Allow customers to change their own email address
JSDCLOUD-4354Increase Jira Service Management email size limit and show failed emails(due to size) in email logs
JSDCLOUD-4686Allow Customization of Service Desk survey trigger
JSDCLOUD-4922Allow JSD to make comment required on transition in Customer Portal
JSDCLOUD-5782Support linking non same domain JSD Cloud instances as knowledge base
JSDCLOUD-9881Allow Organizations to be restricted at a project level
JSDCLOUD-9950Ability to filter which status is shown on the customer portal
JSDCLOUD-10908Hide the "Share With" Field at Customer Portal Fields
JSDCLOUD-12956Add custom fields to variables list in Canned Responses
JSDCLOUD-13133Virtual agent falls back to JSM Chat configuration when no intent is mached
JSDCLOUD-14319Need customisation option to set default for comments (Internal Comment and Reply to Customer)
JSDCLOUD-14987Prevent automatic unsubscribe due to email security scanner link clicks
JSDCLOUD-15265Ability to support Data Manager with JSM custom domain url
JSDCLOUD-15363Assets Attributes: Provide a Layout Configuration option to create Sections of Attributes
JSDCLOUD-15919Voice notification from EU number for EU domain
JSDCLOUD-4328Add fields (view only) in Customer Portal
JSDCLOUD-4479Be able to track outgoing emails that fail to be delivered
JSDCLOUD-4642Ability To Add Custom Field Values to Customer Notifications
JSDCLOUD-4749Export Satisfaction Report
JSDCLOUD-5884Add the ability to translate SLA names
JSDCLOUD-6306Add a REST API for Customer creation with invitation email
JSDCLOUD-9044Allow JIRA service desk customer to view the issue via JIRA issue macro and team calendar
JSDCLOUD-9486Ability to add images in request form in customer portal
JSDCLOUD-9763As a customer, I want to use the Customer Portal on a native mobile app
JSDCLOUD-9793Show fields in a tab as per screen configuration
JSDCLOUD-9892Allow to use user "Full Name" when import user attribute in Insight
JSDCLOUD-9896AWS Integration for Assets Cloud
JSDCLOUD-10000Ability to move objects to another object type within object schema in Assets
JSDCLOUD-10148Enable "Last seen on" activity for Atlassian accounts with only site access(JSM customers)
JSDCLOUD-10337Ability to copy attachments to Object via Automation
JSDCLOUD-10711Form Field: Paragraph - support multiline and rich default response
JSDCLOUD-10790Ability to select duplicate objects in Insight multi-select custom field
JSDCLOUD-10969Ability to Import JSM Forms
JSDCLOUD-12247Ability to edit text of 'Need to raise a request?' button
JSDCLOUD-12834Automation conditional logic does not work on the Assets objects and fields
JSDCLOUD-13039Having the option to make the Atlassian Intelligence in the Virtual Agent silent if the confidence is low
JSDCLOUD-13847Force users to share requests with an organization
JSDCLOUD-14530Improve aqlfunction to include a WAS operator to capture history of a asset attribute fields

Type: Suggestion
Resolution: Unresolved
Component/s: Operations - Integrations
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Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

Current State:

In Opsgenie this existing integration exists where our customers can sync alerts between 2 Opsgenie instances.

Customers using this feature would like to continue to leverage it in the future for collaboration with their 3rd parties.

Proposed Future State:

Produce an Operations integration for this purpose.

Alternative (e.g. Third Party Plugin):

Provide officially supported JEC scripts for this purpose.

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Assignee:: Unassigned

Reporter:: Allen Barnard

Votes:: 1 Vote for this issue

Watchers:: 2 Start watching this issue

Created:: 1 hour ago

Updated:: 1 hour ago

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Current State:

Proposed Future State:

Alternative (e.g. Third Party Plugin):

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