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  1. Suggestion
    AUTO-1979Action Send customized email adds a hidden tracker image to the email
  2. Suggestion
    AUTO-1978System Rules: Allow adding System Rules to Projects that have different Templates so long as they meet the other requirements.
  3. Suggestion
    AUTO-1977Project-level automation audit log only tracks certain work items
  4. Suggestion
    AUTO-1975Allow rule actor to be optionally retained when importing rules
  5. Suggestion
    AUTO-1974Allow "Continue running the rule even if the request response is not successful (i.e. non-200 response)" option for "Send custom Entra ID request" action
  6. Suggestion
    AUTO-1973Allow creating System Rules for Projects that weren't created with a Template.
  7. Bug
    AUTO-1972Conditional smart value doesn't work with select list field values
  8. Bug
    AUTO-1971Set Work Item Security Level component fails if actor is not a site administrator
  9. Bug
    AUTO-1970Tables in Work Item Cloned using Automation do not always include numbered column
  10. Bug
    AUTO-1969Some Confluence rules with 'Work item created' trigger have stopped triggering
  11. Bug
    AUTO-1968Not able to create custom time when using work item condition and specific time
  12. Bug
    AUTO-1967Manual Trigger and Log Action not honoring Rule Actor
  13. Bug
    AUTO-1966When comparing two Date Type Custom Fields using Diff, an empty result is produced
  14. Suggestion
    AUTO-1965Improvement for Automation rule validation.
  15. Suggestion
    AUTO-1964Adding Run Script action in Automation rule for Jira Software
  16. Suggestion
    AUTO-1963Allow rule builder to be laid out in horizontal view
  17. Suggestion
    AUTO-1961Option to prevent/disable logs from being generated if the rule isn't triggered due to condition failing (Trigger condition failed)
  18. Bug
    AUTO-1960Automation triggering the rule outside of the scope
  19. Suggestion
    AUTO-1958Improvement in audit log for typo with input/output variable when using advance component.
  20. Bug
    AUTO-1957Performance Insights Historical Data Loss After Maintenance Operation
  21. Suggestion
    AUTO-1956Block users from accessing automation if they do not have permissions to create/save rules
  22. Bug
    AUTO-1955"Field value changed" triggers on all fields with the same name
  23. Suggestion
    AUTO-1954Ability to add the same user multiple time for automation assignment rule's user list
  24. Suggestion
    AUTO-1953Provide a way to ignore empty number fields during sum operations
  25. Bug
    AUTO-1951Manual Trigger Action in Confluence Fails to Display Pop-up on Email Link Click
  26. Bug
    AUTO-1950Status Category Color changes are not reflected in automation rules
  27. Bug
    AUTO-1949If a comment is deleted, Jira Automation continues to prevent it as a duplicate
  28. Suggestion
    AUTO-1948Permissions for Project Admins in Automation Rules
  29. Bug
    AUTO-1947Audit log is not correct in automation rule with advanced components, like groups of actions and work item is provided
  30. Suggestion
    AUTO-1946Trigger condition should show if the rule was not triggered due to condition failing
  31. Suggestion
    AUTO-1945Add support for Latin characters like è in "Send Email" action
  32. Bug
    AUTO-1944Automation executions fails when rule group has configured inputs or outputs
  33. Bug
    AUTO-1943Intermittent loop status in Automation
  34. Suggestion
    AUTO-1942Ability to check whether a security level exists in the project settings as a condition
  35. Bug
    AUTO-1941Missing compatible smart value suggestions when adding "conditions to trigger"
  36. Bug
    AUTO-1940The Send Customized Email action fails in sites with custom product URL domain
  37. Suggestion
    AUTO-1939Ability to parse complete Organization data for "Retrieve worker details from workday"
  38. Suggestion
    AUTO-1938Add an Impact Score value to the Rules list
  39. Bug
    AUTO-1937Send customized email breaks after URL update
  40. Bug
    AUTO-1936Scheduled trigger when using the condition applied feature is returning some errors in the audit log
  41. Suggestion
    AUTO-1935Increase the maximum number of input fields allowed in the Manual Trigger prompt for Jira Automation rules.
  42. Bug
    AUTO-1933Related work items branch does not work when there are multiple fields called "sprint"
  43. Bug
    AUTO-1932 Incorrect status and delay in automation audit logs
  44. Suggestion
    AUTO-1930Ability to assign tickets to Service Responders
  45. Bug
    AUTO-1929Adding a "conditions to trigger" on a schedule rule causes the rule to stop working
  46. Bug
    AUTO-1928Copying an automation rule with a condition block inside the trigger results in an error
  47. Bug
    AUTO-1927Cloning a rule with conditions in the trigger fails with an "Unknown" error
  48. Bug
    AUTO-1926Work Item Fields Condition in Trigger is Ignored in All Automation Executions
  49. Bug
    AUTO-1952Unable to select custom email address under Send customized email action in automation when Custom Product URL has been setup on the site
  50. Suggestion
    AUTO-1924Ability to search for automation rules using multiple labels simultaneously
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Uploaded image for project: 'Automation for Cloud'
  1. Automation for Cloud
  2. AUTO-1979

Action Send customized email adds a hidden tracker image to the email

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Action - Send customized email
      • jsw-s13
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      When using the automation action Send customized email, a hidden tracker image is added to the end of the email notification.

      Content added similar to the below:

      <img alt="" src="http://atlassian-trk.prd.msg.ss-inf.net/CI0/010101983dd4b8d0-8edf738d-8661-4dc0-9d84-abadf0cba048-000000/FYvUZpID__PM2xsJN704XFq9zzSezz3Kgl8--mUdBcc=415" style="display: none; width: 1px; height: 1px;">
      

      It can cause some issues for email clients when opening the notifications:

      Our suggestion is to remove this image.

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          screenshot-1.png
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          25/Jul/2025 5:10 PM

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              Unassigned Unassigned
              64c8f1937384 André Sinatora
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                Created:
                2 days ago 5:08 PM
                Updated:
                2 days ago 5:11 PM
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