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  1. Bug
    AI-1020When using Atlassian Intelligence to search for answers, results are sometimes displayed momentarily then disappear
  2. Bug
    AI-386Confluence Search doesn't work in spaces open to Anonymous Access while authenticated as JSM portal-only customer accounts
  3. Bug
    AI-981Questions for Confluence not included in advanced search unless it is filtered for type questions
  4. Bug
    AI-105Ask AI: Search queries are formulated in a specific language, but AI still responds in some parts in English
  5. Bug
    AI-1017Confluence Searches don't work when user is member of too many groups
  6. Bug
    AI-998Unable to search filters with 2+ multibyte characters
  7. Bug
    AI-1014Atlassian Intelligence page summary doesn't translate if the page only has title.
  8. Bug
    AI-1013Add analysis-nori plugin support in Confluence Cloud
  9. Bug
    AI-1011CQL pagination cursor returns 400 bad request at times
  10. Bug
    AI-1010Unexpected results using Search while impersonating user
  11. Bug
    AI-980Archived pages appearing in Confluence Quick Search
  12. Bug
    AI-925Using Advance Search and filtering with 'Content under' returns no results
  13. Bug
    AI-1006Wildcard search returns different results upon searching with text=recompil* and text=recompili*
  14. Bug
    AI-977Performing Advanced Searches with double quotes in Confluence Cloud doesn't matches exact results
  15. Bug
    AI-883Search does not highlight exact string when using double quotes
  16. Bug
    AI-867CQL search using a wildcard returns inconsistent results
  17. Bug
    AI-891Provide ability to override Lucene tokenisation and stemming and search for exact text
  18. Bug
    AI-1001Confluence search returns broken characters for emojis
  19. Bug
    AI-937Search result is not highlighted in Bold
  20. Bug
    AI-991Licensed users are not able to search for pages from Spaces in which they can access through the Any active user can view this space
  21. Bug
    AI-910Livesearch macro returns Not Permitted when Unlicensed Access searching
  22. Bug
    AI-143Confluence Quick Search is not retrieving spaces when searching by the space key on lowercase
  23. Bug
    AI-220Pagination not working on Content Search endpoint when using a custom Property
  24. Bug
    AI-227GET /wiki/rest/api/search response sometimes does not have title field while searching for drafts
  25. Bug
    AI-298The Parent page search field in Children Display macro is ignoring some pages when there are many pages with similar titles.
  26. Bug
    AI-299Incorrect Totalsize records returned during CQL call
  27. Bug
    AI-311CQL search using REST API returns stale results
  28. Bug
    AI-389Advance Search and CQLand LiveSearch Macro are not respecting the JSM View space permissions
  29. Bug
    AI-392Page Properties macro with filter "Including text" won't correctly filter Strings that are placed outside of the Page Properties Macro
  30. Bug
    AI-534Searching for unique matches using special characters returns multiple results
  31. Bug
    AI-886Users search functionality affected if user is a member of more than 1k+ groups
  32. Bug
    AI-892Unable to use the RSS Feed created with Confluence
  33. Bug
    AI-893Issue when using CQL and with the 'CONTAINS' operator '~' and a wild-card ' * '
  34. Bug
    AI-909Pages with underscores in their titles do not appear in the Quick/Advanced Search results.
  35. Bug
    AI-130Archive pages list in quick search results
  36. Bug
    AI-132Searching for a guest user on space permissions will fail
  37. Bug
    AI-193After migrating via CCMA, Confluence Cloud requires reindexing to resolve inaccurate searches and other issues
  38. Bug
    AI-198An immense permission field causes index unavailability
  39. Bug
    AI-230Changing space names is not reflected in search for content in space
  40. Bug
    AI-234Pages in renamed spaces show the previous name in search results when a rename is performed via the REST API
  41. Bug
    AI-313Advance search gives partial page name results.
  42. Bug
    AI-869CQL wildcards exclude whitespace
  43. Bug
    AI-870When CJK is set as the indexing language, search results are not highlighted and extracted in the search results
  44. Bug
    AI-871Unable to search for two or more multibyte characters with wildcard (asterisk)
  45. Bug
    AI-874Large attachments content not getting indexed in Cloud
  46. Bug
    AI-882REST API /wiki/rest/api/search returns incorrect totalSize value
  47. Bug
    AI-884Licensed users with no space permissions cannot see results for Content by Label, even if the space is open to any active user
  48. Bug
    AI-887OpenSearch timeouts for large tenants
  49. Bug
    AI-890When searching content that's within an 3rd party addon, Confluence does not find any results.
  50. Bug
    AI-927Failed to add Confluence Search Engine in to Firefox
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  1. Atlassian Intelligence
  2. AI-1020

When using Atlassian Intelligence to search for answers, results are sometimes displayed momentarily then disappear

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Search - Core
    • None
    • 1
    • Severity 3 - Minor
    • Confluence

      Issue Summary

      When using Atlassian Intelligence to search for answers, results are sometimes displayed momentarily then disappear, and the below message is shown:

      Atlassian Intelligence can't provide a response right now. Read more in our support documentation

      Steps to Reproduce

      1. Select the search field in the navigation (or use the slash / shortcut).
      2. Enter your question.
      3. Select Ask AI in the box that appears.
        (This issue is intermittent )

      Expected Results

      The search/question answered by Atlassian Intelligence should be displayed for the user. 

      Actual Results

      The results are displayed momentarily, then disappear, and the below message is shown:

      Atlassian Intelligence can't provide a response right now. Read more in our support documentation

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

            There are no comments yet on this issue.

              bcf0c01cccd7 Kevin Wu
              a320d7ac74cd Joshua T
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              4 Start watching this issue

                Created:
                Updated: