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Hide or filter out portal only users (JSM Customers) who don't have Jira application access to appear on assignee, reporters, project lead and project roles list
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I know this sounds like a duplicate of JRA-7659, but that one is about the perfect generic solution to the user picker problem.
This issue here is about a basic (small) but necessary improvement: don't show users who don't have access to Jira or have the ability to filter these accounts out.
Most people will benefit from it, since almost any jira instance will have some old users accounts floating around, which have no access to the instance anymore (because they left the company, or...). It is even possible to select Portal Only customer as a reporter and project roles for non-Jira Service Desk issues.
Steps to replicate
Scenario 1
Invite User as a Portal Only customer
Go to Project Settings
Click on People and add People.
Type a Portal only customer and add any roles.
"GG" audit Log
Scenario 2
Invite User to your instance (and revoke access to Jira) or as a Portal Only customer
Create an issue
Select the User who doesn't have Jira access or Portal Only customer as the reporter
Expected
User who doesn't have Jira access or Portal Only customer isn't visible through the reporter/user picker list
User who doesn't have Jira access or Portal Only customer can't be assign to Project Roles
Actual Result
User who doesn't have Jira access or Portal Only customer can be added on Project Roles
They can also be assigned to any Roles
Audit Log show the portal only customers ID Starting with "qm:..."
User who doesn't have Jira access or Portal Only customer able to be selected as the reporter (even for non-Jira Service Desk issues)
Suggestion
Hide or Filter out the Portal Only Customer/User without access from appearing on projects where they shouldn't be.
I have now removed the workaround that was added, because it was specific to a particular customer's case and would not serve as a workaround to all for this specific issue.
Bhaargavi Natarajan
added a comment - Thank you for bringing this up ad6a7dfa16ba
I have now removed the workaround that was added, because it was specific to a particular customer's case and would not serve as a workaround to all for this specific issue.
I have real concerns about that workaround that was just added by Zee. Unless I'm missing something the workaround is the equivalent to "don't have customers", which isn't a workaround at all. I also think the article is poorly written and the workaround is not described sufficiently, that some people may just try this thinking they're deleting customers from a place that just affects user fields and not from their instance entirely!
Majken Longlade
added a comment - I have real concerns about that workaround that was just added by Zee. Unless I'm missing something the workaround is the equivalent to "don't have customers", which isn't a workaround at all. I also think the article is poorly written and the workaround is not described sufficiently, that some people may just try this thinking they're deleting customers from a place that just affects user fields and not from their instance entirely!
While I'd like to limit the assignee user picker to only those who work the back end of the tickets, both the reporter field and the requested participants fields for our system need to see and be able to choose from the portal only customers. If you can make it so we can choose which fields are limited by specific criteria, which would be unique for each field, (meaning having the assignee be limited to Jira software users or a specific user role, and the reporter be limited to portal only customers, etc) I believe that would benefit more users.
Jenn McGugan
added a comment - - edited While I'd like to limit the assignee user picker to only those who work the back end of the tickets, both the reporter field and the requested participants fields for our system need to see and be able to choose from the portal only customers. If you can make it so we can choose which fields are limited by specific criteria, which would be unique for each field, (meaning having the assignee be limited to Jira software users or a specific user role, and the reporter be limited to portal only customers, etc) I believe that would benefit more users.
I'd like to add my support for this issue as well. JSM Customers should not appear in the assignee/reporter lists of internal Jira projects.
Chris Card
added a comment - I'd like to add my support for this issue as well. JSM Customers should not appear in the assignee/reporter lists of internal Jira projects.
I agree with restrictions to such fields as Reporter, HOWEVER I don't agree with such restrictions to all custom fields... For example, we need custom fields of (single/multiple) user-pick for informational purposes and we want to be able to select a user from the full list...
Evaldas
added a comment - I agree with restrictions to such fields as Reporter, HOWEVER I don't agree with such restrictions to all custom fields... For example, we need custom fields of (single/multiple) user-pick for informational purposes and we want to be able to select a user from the full list...
This is a big bug. Please fix. Users that do not have a Jira software or JSM license can be accidentally selected on a user picker field.
Venkat Nagarajan
added a comment - This is a big bug. Please fix. Users that do not have a Jira software or JSM license can be accidentally selected on a user picker field.
We have a field that is type "user picker / multiple users". It allows you to select Portal Only Customers. This should not be allowed as they are not users of Jira.
Hence, I vote for this change
Rowan Brown
added a comment - This would be a great initiative.
We have a field that is type "user picker / multiple users". It allows you to select Portal Only Customers. This should not be allowed as they are not users of Jira.
Hence, I vote for this change
We have more than 5000 Jira Software Users and more than 3000 Confluence Users in our Cloud and since one year, we're also running Jira Service Management. And the complaints from Software developers get more and more why they can find so many private email addresses or accounts that are not belonging to our company. We really hope that there will be a solution in the near future. Thank you very much!
Gabriel Ender
added a comment - We have more than 5000 Jira Software Users and more than 3000 Confluence Users in our Cloud and since one year, we're also running Jira Service Management. And the complaints from Software developers get more and more why they can find so many private email addresses or accounts that are not belonging to our company. We really hope that there will be a solution in the near future. Thank you very much!
Dennis Verdaasdonk
added a comment - This ia a very BIG BUG!!! please fix this asap!!!
Unassigned
Valentijn Scholten
Votes:
227Vote for this issue
Watchers:
201Start watching this issue
Created:
Updated:
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task</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51500&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_11\"\n title=\"OEM Task\"\n value=\"11\">OEM Task</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51490&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_36\"\n title=\"PM Decision\"\n value=\"36\">PM Decision</option>\n \n <option class=\" imagebacked 26470 31272 29370 31370 27371 29371 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=98192&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10700\"\n title=\"Public Security Vulnerability\"\n value=\"10700\">Public Security Vulnerability</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51501&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_18\"\n title=\"Request\"\n value=\"18\">Request</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51490&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10900\"\n title=\"Request for info\"\n value=\"10900\">Request for info</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/images/icons/issuetypes/health.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_20\"\n title=\"Retrospective\"\n value=\"20\">Retrospective</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51498&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_37\"\n title=\"Risk\"\n value=\"37\">Risk</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=98192&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10500\"\n title=\"Spam Issue\"\n value=\"10500\">Spam Issue</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51504&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_16\"\n title=\"Story\"\n value=\"16\">Story</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51494&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_11001\"\n title=\"Stream\"\n value=\"11001\">Stream</option>\n \n <option class=\" imagebacked 26470 31270 25670 25671 31271 31272 31370 27371 10060 29070 29370 15771 29371 18270 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51505&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10000\"\n title=\"Suggestion\"\n value=\"10000\">Suggestion</option>\n \n <option class=\" imagebacked 26470 31270 25670 25671 31271 31272 31370 27371 10060 10262 29370 15771 29371 \"\n data-icon=\"/images/icons/status_generic.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_5\"\n title=\"Support Request\"\n value=\"5\">Support Request</option>\n \n <option class=\" imagebacked 10262 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51508&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_3\"\n title=\"Task\"\n value=\"3\">Task</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=98190&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10401\"\n title=\"Technical Improvement\"\n value=\"10401\">Technical Improvement</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/images/icons/issuetypes/task_agile.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_21\"\n title=\"Technical Story\"\n value=\"21\">Technical Story</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/images/icons/issuetypes/genericissue.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10600\"\n title=\"Terminology Update\"\n value=\"10600\">Terminology Update</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51490&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_14\"\n title=\"Test Case\"\n value=\"14\">Test Case</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/images/icons/issuetypes/task_agile.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_40\"\n title=\"Testing Task\"\n value=\"40\">Testing Task</option>\n \n <option class=\" imagebacked 10262 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51490&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_7\"\n title=\"Third-party issue\"\n value=\"7\">Third-party issue</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51490&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10901\"\n title=\"Training/Enablement\"\n value=\"10901\">Training/Enablement</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/images/icons/issuetypes/health.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_39\"\n title=\"UX\"\n value=\"39\">UX</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/images/icons/issuetypes/health.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_23\"\n title=\"UX Story\"\n value=\"23\">UX Story</option>\n \n <option class=\" imagebacked 31270 26470 31271 31272 31370 29371 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51490&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_11400\"\n title=\"Usability\"\n value=\"11400\">Usability</option>\n </optgroup>\n\n <optgroup label=\"Sub-Task Issue Types\">\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_38\"\n title=\"Concern\"\n value=\"38\">Concern</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"http://jira.atlassian.com/download/resources/com.atlassian.jirafisheyeplugin:fisheye-projectpanel/makereview.gif\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_17\"\n title=\"Crucible Subtask\"\n value=\"17\">Crucible Subtask</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51506&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_13\"\n title=\"Dev. Sub-task\"\n value=\"13\">Dev. Sub-task</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"http://confluence.atlassian.com/images/icons/magnify_16.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_25\"\n title=\"QA Task\"\n value=\"25\">QA Task</option>\n \n <option class=\" imagebacked 10262 31270 25671 29370 31370 15771 10060 18270 \"\n data-icon=\"/secure/viewavatar?size=xsmall&avatarId=51506&avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_6\"\n title=\"Sub-task\"\n value=\"6\">Sub-task</option>\n \n <option class=\" imagebacked 10060 \"\n data-icon=\"/download/resources/com.pyxis.greenhopper.jira:greenhopper-webactions/images/ico_task.png\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_22\"\n title=\"Technical task\"\n value=\"22\">Technical task</option>\n </optgroup>\n </select>\n </div>\n ","validSearcher":true,"isShown":true},"project":{"name":"Project","editHtml":" \n <div class=\"field-group aui-field-project\" >\n <label for=\"searcher-pid\">Project</label> <select class=\"js-project-checkboxmultiselect\"\n data-placeholder-text=\"Find Projects...\"\n id=\"searcher-pid\"\n multiple=\"multiple\"\n name=\"pid\">\n <optgroup label=\"All Projects\" >\n \n <option data-icon=\"/secure/projectavatar?pid=22310&size=small\"\n title=\"Analytics\"\n value=\"22310\">\n Analytics (ANALYTICS)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=22510&size=small\"\n title=\"Atlas\"\n value=\"22510\">\n Atlas (ATLAS)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=14613&size=small\"\n title=\"Atlassian Cloud\"\n value=\"14613\">\n Atlassian Cloud (CLOUD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=22710&size=small\"\n title=\"Atlassian Ecosystem\"\n value=\"22710\">\n Atlassian Ecosystem (ECO)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=18910&size=small\"\n title=\"Atlassian Guard\"\n value=\"18910\">\n Atlassian Guard (ACCESS)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=23110&size=small\"\n title=\"Atlassian Intelligence\"\n value=\"23110\">\n Atlassian Intelligence (AI)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=11460&size=small\"\n title=\"Atlassian Internationalization\"\n value=\"11460\">\n Atlassian Internationalization (I18N)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=22910&size=small\"\n title=\"Atlassian Marketplace\"\n value=\"22910\">\n Atlassian Marketplace (MP)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=21312&size=small\"\n title=\"Atlassian OAuth 2.0\"\n value=\"21312\">\n Atlassian OAuth 2.0 (OAUTH20)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=20010&size=small\"\n title=\"Atlassian Product Integrations\"\n value=\"20010\">\n Atlassian Product Integrations (API)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=14310&size=small\"\n title=\"atlassian-http\"\n value=\"14310\">\n atlassian-http (HTTP)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=10480&size=small\"\n title=\"atlassian-seraph\"\n value=\"10480\">\n atlassian-seraph (SER)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=22610&size=small\"\n title=\"Automation for Cloud\"\n value=\"22610\">\n Automation for Cloud (AUTO)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=20910&size=small\"\n title=\"Automation for Jira Server\"\n value=\"20910\">\n Automation for Jira Server (JIRAAUTOSERVER)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=11011&size=small\"\n title=\"Bamboo Data Center\"\n value=\"11011\">\n Bamboo Data Center (BAM)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=20310&size=small\"\n title=\"Bitbucket Cloud\"\n value=\"20310\">\n Bitbucket Cloud (BCLOUD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=13310&size=small\"\n title=\"Bitbucket Data Center\"\n value=\"13310\">\n Bitbucket Data Center (BSERV)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=11772&size=small\"\n title=\"Clover\"\n value=\"11772\">\n Clover (CLOV)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=21610&size=small\"\n title=\"Compass\"\n value=\"21610\">\n Compass (COMPASS)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=18513&size=small\"\n title=\"Confluence Cloud\"\n value=\"18513\">\n Confluence Cloud (CONFCLOUD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=10470&size=small\"\n title=\"Confluence Data Center\"\n value=\"10470\">\n Confluence Data Center (CONFSERVER)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=11291&size=small\"\n title=\"Crowd Data Center\"\n value=\"11291\">\n Crowd Data Center (CWD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=11771&size=small\"\n title=\"Crucible\"\n value=\"11771\">\n Crucible (CRUC)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=23410&size=small\"\n title=\"Ecosystem App Security\"\n value=\"23410\">\n Ecosystem App Security (ECOSEC)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=11830&size=small\"\n title=\"FishEye\"\n value=\"11830\">\n FishEye (FE)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=23910&size=small\"\n title=\"Focus\"\n value=\"23910\">\n Focus (FOCUS)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=16810&size=small\"\n title=\"Identity\"\n value=\"16810\">\n Identity (ID)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=20610&size=small\"\n title=\"Jira Align\"\n value=\"20610\">\n Jira Align (JIRAALIGN)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=18511&size=small\"\n title=\"Jira Cloud\"\n value=\"18511\">\n Jira Cloud (JSWCLOUD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=10240&size=small\"\n title=\"Jira Data Center\"\n value=\"10240\">\n Jira Data Center (JRASERVER)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=18514&size=small\"\n title=\"Jira Platform Cloud\"\n value=\"18514\">\n Jira Platform Cloud (JRACLOUD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=18512&size=small\"\n title=\"Jira Service Management Cloud\"\n value=\"18512\">\n Jira Service Management Cloud (JSDCLOUD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=15611&size=small\"\n title=\"Jira Service Management Data Center\"\n value=\"15611\">\n Jira Service Management Data Center (JSDSERVER)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=12200&size=small\"\n title=\"Jira Software Data Center\"\n value=\"12200\">\n Jira Software Data Center (JSWSERVER)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=21810&size=small\"\n title=\"Jira Work Management Cloud\"\n value=\"21810\">\n Jira Work Management Cloud (JWMCLOUD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=23510&size=small\"\n title=\"Loom\"\n value=\"23510\">\n Loom (LOOM)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=19710&size=small\"\n title=\"Migration Platform\"\n value=\"19710\">\n Migration Platform (MIG)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=20810&size=small\"\n title=\"OpenID Connect for Atlassian Data Center\"\n value=\"20810\">\n OpenID Connect for Atlassian Data Center (OIDCDC)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=21710&size=small\"\n title=\"Opsgenie\"\n value=\"21710\">\n Opsgenie (OPSGENIE)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=22010&size=small\"\n title=\"Proforma Server & Data Centre\"\n value=\"22010\">\n Proforma Server & Data Centre (FORMDC)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=23610&size=small\"\n title=\"Rovo\"\n value=\"23610\">\n Rovo (ROVO)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=18310&size=small\"\n title=\"SAML for Atlassian Data Center\"\n value=\"18310\">\n SAML for Atlassian Data Center (SAMLDC)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=20410&size=small\"\n title=\"Server Deployments and Scale\"\n value=\"20410\">\n Server Deployments and Scale (SCALE)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=12910&size=small\"\n title=\"Sourcetree For Mac\"\n value=\"12910\">\n Sourcetree For Mac (SRCTREE)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=14510&size=small\"\n title=\"Sourcetree for Windows\"\n value=\"14510\">\n Sourcetree for Windows (SRCTREEWIN)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=22011&size=small\"\n title=\"Statuspage\"\n value=\"22011\">\n Statuspage (STATUS)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=21311&size=small\"\n title=\"TRELLO\"\n value=\"21311\">\n TRELLO (TRELLO)\n </option>\n </optgroup>\n </select>\n </div>\n \n\n","validSearcher":true,"isShown":true},"assignee":{"name":"Assignee","editHtml":"\n \n <div class=\"field-group aui-field-userlist\" >\n <label for=\"searcher-assigneeSelect\">Assignee</label> <fieldset rel=\"assignee\" class=\"hidden user-group-searcher-params\">\n </fieldset>\n <select class=\"js-usergroup-checkboxmultiselect\" multiple=\"multiple\" id=\"assignee\" name=\"assignee\" data-placeholder-text=\"Enter username or group\">\n <optgroup>\n <option class=\"headerOption\" data-icon=\"https://jira.atlassian.com/secure/useravatar?size=xsmall&avatarId=10613\" value=\"empty\" title=\"Unassigned\">Unassigned</option>\n </optgroup>\n <optgroup>\n </optgroup>\n </select>\n <input type=\"hidden\" name=\"check_prev_assignee\" value=\"true\">\n </div>\n \n","validSearcher":true,"isShown":true},"status":{"name":"Status","editHtml":"\n <div class=\"field-group aui-field-constants\" >\n <label for=\"searcher-status\">Status</label> <select class=\"select js-default-checkboxmultiselectstatuslozenge\"\n data-placeholder-text=\"Find Statuses...\"\n id=\"searcher-status\"\n multiple=\"multiple\"\n name=\"status\"\n data-max-inline-results-displayed=\"100\"\n data-footer-text=\"-7 more options. Continue typing to refine further.\" data-status-lozenge=\"true\">\n <optgroup >\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/open.png\" value=\"1\" title=\"Open\" data-simple-status=\"{"id":"1","name":"Open","description":"Issue is open and has not yet been accepted by Atlassian.","iconUrl":"/images/icons/statuses/open.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Open</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/inprogress.png\" value=\"3\" title=\"In Progress\" data-simple-status=\"{"id":"3","name":"In Progress","description":"The development team is currently working on this issue.","iconUrl":"/images/icons/statuses/inprogress.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">In Progress</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/reopened.png\" value=\"4\" title=\"Reopened\" data-simple-status=\"{"id":"4","name":"Reopened","description":"This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked assigned or resolved.","iconUrl":"/images/icons/statuses/reopened.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Reopened</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/resolved.png\" value=\"5\" title=\"RESOLVED\" data-simple-status=\"{"id":"5","name":"RESOLVED","description":"This issue has been rolled out to our Cloud instances, and also fixed in a Server release. \\nPlease look at the Transitions tab to get to know when it was deployed to Cloud, and to the Fix Version field to find out when it was resolved in a Server release.","iconUrl":"/images/icons/statuses/resolved.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">RESOLVED</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/closed.png\" value=\"6\" title=\"Closed\" data-simple-status=\"{"id":"6","name":"Closed","description":"Work on this issue is complete.\\r\\n\\r\\nIf it\\u2019s fixed in a Server product, the resolution will be \\u2018Fixed\\u2019 and the Fix Version field will indicate the product version that contains the fix.\\r\\n\\r\\nIf no code changes were required, the resolution will be \\u2018Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"/images/icons/statuses/closed.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Closed</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/information.png\" value=\"10001\" title=\"Information Gathering\" data-simple-status=\"{"id":"10001","name":"Information Gathering","description":"","iconUrl":"/images/icons/statuses/information.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Information Gathering</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/needinfo.png\" value=\"10004\" title=\"Needs Verification\" data-simple-status=\"{"id":"10004","name":"Needs Verification","description":"Atlassian needs to verify that this issue exists","iconUrl":"/images/icons/statuses/needinfo.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Needs Verification</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/visible.png\" value=\"10005\" title=\"Verified\" data-simple-status=\"{"id":"10005","name":"Verified","description":"This issue has been verified by Atlassian","iconUrl":"/images/icons/statuses/visible.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Verified</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/assigned.png\" value=\"10006\" title=\"Assigned\" data-simple-status=\"{"id":"10006","name":"Assigned","description":"Prioritised and assigned","iconUrl":"/images/icons/statuses/assigned.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Assigned</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/information.png\" value=\"10007\" title=\"Ready for Review\" data-simple-status=\"{"id":"10007","name":"Ready for Review","description":"This issue is ready for review by stakeholders","iconUrl":"/images/icons/statuses/information.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Ready for Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/needinfo.png\" value=\"10008\" title=\"More Work Required\" data-simple-status=\"{"id":"10008","name":"More Work Required","description":"More work is required following review","iconUrl":"/images/icons/statuses/needinfo.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">More Work Required</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/visible.png\" value=\"10009\" title=\"Ready to Commit\" data-simple-status=\"{"id":"10009","name":"Ready to Commit","description":"This issue has been reviewed and is ready to be committed","iconUrl":"/images/icons/statuses/visible.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Ready to Commit</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/resolved.png\" value=\"10010\" title=\"Committed\" data-simple-status=\"{"id":"10010","name":"Committed","description":"Work is committed and ready to be pushed live","iconUrl":"/images/icons/statuses/resolved.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Committed</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/up.png\" value=\"10011\" title=\"Reviewed by Marketing\" data-simple-status=\"{"id":"10011","name":"Reviewed by Marketing","description":"This issue has been reviewed by the marketing team","iconUrl":"/images/icons/statuses/up.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Reviewed by Marketing</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/up.png\" value=\"10021\" title=\"Ready for Design\" data-simple-status=\"{"id":"10021","name":"Ready for Design","description":"","iconUrl":"/images/icons/statuses/up.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Ready for Design</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/up.png\" value=\"10025\" title=\"Implemented\" data-simple-status=\"{"id":"10025","name":"Implemented","description":"","iconUrl":"/images/icons/statuses/up.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Implemented</option>\n <option class=\"imagebacked\" data-icon=\"http://downloads.atlassian.com/images/status_review.gif\" value=\"10026\" title=\"To be reviewed\" data-simple-status=\"{"id":"10026","name":"To be reviewed","description":"","iconUrl":"http://downloads.atlassian.com/images/status_review.gif","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">To be reviewed</option>\n <option class=\"imagebacked\" data-icon=\"http://downloads.atlassian.com/images/status_review.gif\" value=\"10028\" title=\"Technical Review\" data-simple-status=\"{"id":"10028","name":"Technical Review","description":"An issue has been implemented and is now undergoing a technical review","iconUrl":"http://downloads.atlassian.com/images/status_review.gif","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Technical Review</option>\n <option class=\"imagebacked\" data-icon=\"http://downloads.atlassian.com/images/status_implemented.gif\" value=\"10029\" title=\"Quality Review\" data-simple-status=\"{"id":"10029","name":"Quality Review","description":"An issue has been reviewed by developers and is now undergoing a review by quality assurance","iconUrl":"http://downloads.atlassian.com/images/status_implemented.gif","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Quality Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10030\" title=\"Needs Triage\" data-simple-status=\"{"id":"10030","name":"Needs Triage","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. Typically, only recently created issues are in this status. Our product teams review these issues regularly.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Needs Triage</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/information.png\" value=\"10031\" title=\"Long Term Roadmap\" data-simple-status=\"{"id":"10031","name":"Long Term Roadmap","description":"This issue has been reviewed by Product Management and is being considered for a future release.","iconUrl":"/images/icons/statuses/information.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Long Term Roadmap</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/information.png\" value=\"10032\" title=\"Short Term Roadmap\" data-simple-status=\"{"id":"10032","name":"Short Term Roadmap","description":"This issue has been reviewed by Product Management and is being considered for a near term release.","iconUrl":"/images/icons/statuses/information.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Short Term Roadmap</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10034\" title=\"New\" data-simple-status=\"{"id":"10034","name":"New","description":"This issue is newly created and is awaiting review from Product Management.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">New</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10035\" title=\"Under Review\" data-simple-status=\"{"id":"10035","name":"Under Review","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Under Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/closed.png\" value=\"10036\" title=\"Deployed\" data-simple-status=\"{"id":"10036","name":"Deployed","description":"","iconUrl":"/images/icons/statuses/closed.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Deployed</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/information.png\" value=\"10038\" title=\"Awaiting Development\" data-simple-status=\"{"id":"10038","name":"Awaiting Development","description":"","iconUrl":"/images/icons/statuses/information.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Awaiting Development</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/needinfo.png\" value=\"10039\" title=\"Awaiting Quality Review\" data-simple-status=\"{"id":"10039","name":"Awaiting Quality Review","description":"","iconUrl":"/images/icons/statuses/needinfo.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Awaiting Quality Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/needinfo.png\" value=\"10040\" title=\"Awaiting Soak\" data-simple-status=\"{"id":"10040","name":"Awaiting Soak","description":"","iconUrl":"/images/icons/statuses/needinfo.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Awaiting Soak</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/inprogress.png\" value=\"10041\" title=\"Soaking\" data-simple-status=\"{"id":"10041","name":"Soaking","description":"","iconUrl":"/images/icons/statuses/inprogress.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Soaking</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/up.png\" value=\"10042\" title=\"In Repository\" data-simple-status=\"{"id":"10042","name":"In Repository","description":"","iconUrl":"/images/icons/statuses/up.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">In Repository</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/closed.png\" value=\"10044\" title=\"Done\" data-simple-status=\"{"id":"10044","name":"Done","description":"","iconUrl":"/images/icons/statuses/closed.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Done</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/open.png\" value=\"10045\" title=\"ToDo\" data-simple-status=\"{"id":"10045","name":"ToDo","description":"","iconUrl":"/images/icons/statuses/open.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">ToDo</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/subtask.gif\" value=\"10046\" title=\"Backlog\" data-simple-status=\"{"id":"10046","name":"Backlog","description":"","iconUrl":"/images/icons/subtask.gif","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/subtask.gif\" value=\"10047\" title=\"Selected for Development\" data-simple-status=\"{"id":"10047","name":"Selected for Development","description":"","iconUrl":"/images/icons/subtask.gif","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Selected for Development</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/subtask.gif\" value=\"10048\" title=\"In Refinement\" data-simple-status=\"{"id":"10048","name":"In Refinement","description":"","iconUrl":"/images/icons/subtask.gif","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">In Refinement</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/subtask.gif\" value=\"10049\" title=\"Ready for Development\" data-simple-status=\"{"id":"10049","name":"Ready for Development","description":"","iconUrl":"/images/icons/subtask.gif","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Ready for Development</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/subtask.gif\" value=\"10050\" title=\"In Development\" data-simple-status=\"{"id":"10050","name":"In Development","description":"","iconUrl":"/images/icons/subtask.gif","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">In Development</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/subtask.gif\" value=\"10051\" title=\"In Review\" data-simple-status=\"{"id":"10051","name":"In Review","description":"A fix for this issue has been proposed and is being reviewed and quality-tested by the development team.","iconUrl":"/images/icons/subtask.gif","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">In Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/needinfo.png\" value=\"10053\" title=\"Parked/Blocked\" data-simple-status=\"{"id":"10053","name":"Parked/Blocked","description":"Blocked or Parked due to an external dependency not being completed.","iconUrl":"/images/icons/statuses/needinfo.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Parked/Blocked</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/information.png\" value=\"10054\" title=\"Sketching\" data-simple-status=\"{"id":"10054","name":"Sketching","description":"","iconUrl":"/images/icons/statuses/information.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Sketching</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10055\" title=\"WontFix\" data-simple-status=\"{"id":"10055","name":"WontFix","description":"The issue was deemed out of scope or no longer necessary to fix or work on","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">WontFix</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10057\" title=\"Design in Progress\" data-simple-status=\"{"id":"10057","name":"Design in Progress","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Design in Progress</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10058\" title=\"Design Backlog\" data-simple-status=\"{"id":"10058","name":"Design Backlog","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Design Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/open.png\" value=\"10059\" title=\"Open - untriaged\" data-simple-status=\"{"id":"10059","name":"Open - untriaged","description":"","iconUrl":"/images/icons/statuses/open.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Open - untriaged</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/up.png\" value=\"10060\" title=\"Accepted\" data-simple-status=\"{"id":"10060","name":"Accepted","description":"Issue triaged and accepted by Atlassian. Work has not started.","iconUrl":"/images/icons/statuses/up.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Accepted</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/resolved.png\" value=\"10061\" title=\"Resolved - pending deploy\" data-simple-status=\"{"id":"10061","name":"Resolved - pending deploy","description":"","iconUrl":"/images/icons/statuses/resolved.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Resolved - pending deploy</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/needinfo.png\" value=\"10063\" title=\"Parked\" data-simple-status=\"{"id":"10063","name":"Parked","description":"Issues in this status","iconUrl":"/images/icons/statuses/needinfo.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Parked</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10064\" title=\"Awaiting Merge\" data-simple-status=\"{"id":"10064","name":"Awaiting Merge","description":"Issue has been fixed and QA-ed but has not been merged to master/stable branch","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Awaiting Merge</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/subtask.gif\" value=\"10065\" title=\"Demo\" data-simple-status=\"{"id":"10065","name":"Demo","description":"This status is managed internally by JIRA Software","iconUrl":"/images/icons/subtask.gif","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Demo</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/trash.png\" value=\"10068\" title=\"Cancelled\" data-simple-status=\"{"id":"10068","name":"Cancelled","description":"","iconUrl":"/images/icons/statuses/trash.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Cancelled</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/resolved.png\" value=\"10070\" title=\"Completed\" data-simple-status=\"{"id":"10070","name":"Completed","description":"","iconUrl":"/images/icons/statuses/resolved.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Completed</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/open.png\" value=\"10071\" title=\"To Do\" data-simple-status=\"{"id":"10071","name":"To Do","description":"","iconUrl":"/images/icons/statuses/open.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">To Do</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10072\" title=\"Duplicate\" data-simple-status=\"{"id":"10072","name":"Duplicate","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Duplicate</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10172\" title=\"Define\" data-simple-status=\"{"id":"10172","name":"Define","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Define</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10173\" title=\"Documentation\" data-simple-status=\"{"id":"10173","name":"Documentation","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Documentation</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10272\" title=\"Testing Notes\" data-simple-status=\"{"id":"10272","name":"Testing Notes","description":"Testing notes for an issue should be written during this status","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Testing Notes</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10472\" title=\"Planning\" data-simple-status=\"{"id":"10472","name":"Planning","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Planning</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10473\" title=\"Launch\" data-simple-status=\"{"id":"10473","name":"Launch","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Launch</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10572\" title=\"QA Kickoff\" data-simple-status=\"{"id":"10572","name":"QA Kickoff","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">QA Kickoff</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10672\" title=\"Shipped\" data-simple-status=\"{"id":"10672","name":"Shipped","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Shipped</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10872\" title=\"Partially implemented\" data-simple-status=\"{"id":"10872","name":"Partially implemented","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Partially implemented</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/subtask.gif\" value=\"11072\" title=\"Verified by Dev\" data-simple-status=\"{"id":"11072","name":"Verified by Dev","description":"This status is managed internally by JIRA Software","iconUrl":"/images/icons/subtask.gif","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Verified by Dev</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11372\" title=\"Awaiting Release\" data-simple-status=\"{"id":"11372","name":"Awaiting Release","description":"Issue is merged but awaiting release to production","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Awaiting Release</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11374\" title=\"Needs More Information\" data-simple-status=\"{"id":"11374","name":"Needs More Information","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Needs More Information</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11472\" title=\"Reviewed\" data-simple-status=\"{"id":"11472","name":"Reviewed","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Reviewed</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11772\" title=\"Gathering Interest\" data-simple-status=\"{"id":"11772","name":"Gathering Interest","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Gathering Interest</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11773\" title=\"Reviewing\" data-simple-status=\"{"id":"11773","name":"Reviewing","description":"We're currently reviewing this suggestion. This may involve collecting more information about the customer problem, conducting a technical investigation or analysing the strategic alignment with our roadmap.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Reviewing</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11774\" title=\"Under Consideration\" data-simple-status=\"{"id":"11774","name":"Under Consideration","description":"We are looking into this suggestion and believe it to be a strong candidate for our roadmap. We will continue investigating and provide a follow-up in a few months time.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Under Consideration</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11775\" title=\"Future Consideration\" data-simple-status=\"{"id":"11775","name":"Future Consideration","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. We will reconsider the suggestion in a year.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Future Consideration</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11776\" title=\"Not Being Considered\" data-simple-status=\"{"id":"11776","name":"Not Being Considered","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. We will review this ticket in a year to see if our decision has changed.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Not Being Considered</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11872\" title=\"Blocked\" data-simple-status=\"{"id":"11872","name":"Blocked","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Blocked</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12072\" title=\"Gathering Impact\" data-simple-status=\"{"id":"12072","name":"Gathering Impact","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Gathering Impact</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12073\" title=\"Long Term Backlog\" data-simple-status=\"{"id":"12073","name":"Long Term Backlog","description":"A fix for this issue is required, but planned for farther in the future. This is because it\\u2019s not as severe or pervasive as other issues.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Long Term Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12074\" title=\"Short Term Backlog\" data-simple-status=\"{"id":"12074","name":"Short Term Backlog","description":"A fix for this issue is required, and will be prioritised in the near future. This is because it\\u2019s more severe or pervasive than other issues.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Short Term Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12075\" title=\"Waiting for Release\" data-simple-status=\"{"id":"12075","name":"Waiting for Release","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Waiting for Release</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12272\" title=\"Waiting on Support\" data-simple-status=\"{"id":"12272","name":"Waiting on Support","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Waiting on Support</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12273\" title=\"Waiting on Customer\" data-simple-status=\"{"id":"12273","name":"Waiting on Customer","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Waiting on Customer</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12274\" title=\"Waiting on Dev\" data-simple-status=\"{"id":"12274","name":"Waiting on Dev","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Waiting on Dev</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12472\" title=\"Product Backlog\" data-simple-status=\"{"id":"12472","name":"Product Backlog","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Product Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12373\" title=\"Linguistic Backlog\" data-simple-status=\"{"id":"12373","name":"Linguistic Backlog","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Linguistic Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12473\" title=\"In PR\" data-simple-status=\"{"id":"12473","name":"In PR","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">In PR</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12772\" title=\"On Hold\" data-simple-status=\"{"id":"12772","name":"On Hold","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">On Hold</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12872\" title=\"Draft\" data-simple-status=\"{"id":"12872","name":"Draft","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Draft</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12873\" title=\"Published\" data-simple-status=\"{"id":"12873","name":"Published","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Published</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12972\" title=\"Roadmap\" data-simple-status=\"{"id":"12972","name":"Roadmap","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Roadmap</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"13072\" title=\"Public Roadmap\" data-simple-status=\"{"id":"13072","name":"Public Roadmap","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Public Roadmap</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"13073\" title=\"Idea Backlog\" data-simple-status=\"{"id":"13073","name":"Idea Backlog","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Idea Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"13074\" title=\"Planned for innovation week\" data-simple-status=\"{"id":"13074","name":"Planned for innovation week","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Planned for innovation week</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"13172\" title=\"Risk Identified\" data-simple-status=\"{"id":"13172","name":"Risk Identified","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Risk Identified</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"13173\" title=\"Owner Assigned\" data-simple-status=\"{"id":"13173","name":"Owner Assigned","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Owner Assigned</option>\n <option class=\"imagebacked\" 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Suggestion
JSDCLOUD-8649 Customer without permission to project can be added as a reporter of a request
ACE-2968 Loading...
Thank you for bringing this up ad6a7dfa16ba
I have now removed the workaround that was added, because it was specific to a particular customer's case and would not serve as a workaround to all for this specific issue.