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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: User Management - Custom Domains
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3
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Severity 3 - Minor
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Warranty
Issue Summary
Custom domain for Confluence with anonymous access requires login
This is reproducible: (yes)
Steps to Reproduce
- Create a site with Confluence and Jira
- By default the landing product would be Jira - Do not change this yet.
- In Global permissions, Enable Anonymous access.
- Create a custom domain URL for Confluence
- Post creation, load the custom domain URL on the browser
Expected Results
When the Confluence custom domain URL is loaded on the browser, it should redirect to Confluence without asking for login.
Actual Results
When the Confluence custom domain URL is loaded on the browser, it redirects to the login screen.
Workaround
The custom domain URL redirects to the default landing product first, and then, at the end of the redirections, it adds /wiki to the URL, which then lands in Confluence.
The workaround is to Change the default landing product to Confluence following the document - Set your site’s landing product