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Type:
Bug
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Resolution: Invalid
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Priority:
Medium
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Component/s: Confluence Automation
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8
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Minor
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1
Issue Summary
Confluence automation is a feature available exclusively with a Premium subscription, designed to help teams manage their content at scale. When admins create and enable automation rules, Confluence automation operates behind the scenes to perform routine tasks that would otherwise need to be done manually.
If an instance has a Premium subscription with set Automation rules and later downgrades the site subscription from Premium to Standard, the existing Automation rules may still be triggered.
Steps to Reproduce
- Have a Premium Confluence Cloud instance
- Set an Automation rule
- Downgrade the site subscription from Premium to Standard
Expected Results
Any automation rule shouldn't be executed in Standard sites, since the Automation is a feature available exclusively with a Premium subscription.
Actual Results
Automation rules may be executed in Standard sites that previously had a Premium subscription and set some rules in place.
Workaround
If you think you're facing this issue, please reach out to Atlassian Support team.