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  1. Automation for Cloud
  2. AUTO-1809

Jira Automation Rules Incorrectly Reference Old URL After Domain Change

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    • Minor
    • Jira Software, Jira Service Management, Jira Work Management, Jira Product Discovery

      Issue Summary

      After changing the URL on the administration page, Jira Automation rules that use the issue.url smart value continues to reference the previous URL. This occurs even though the REST API's self property and the XML export's <link> element correctly reference the new URL.

      Steps to Reproduce

      1. Change the URL of the Jira instance via the administration page to a new domain.
      2. Create or update a Jira Automation rule that utilises the issue.url smart value.
      3. Trigger the automation rule.
      4. Observe the URL the smart value generates in the resulting automation action or notification.

      Expected Results

      The issue.url smart value should dynamically reflect the new domain URL, consistent with the updated configuration and other references like the REST API and XML export.

      Actual Results

      The issue.url smart value continues to reference the previous domain URL, despite the changes made in the administration settings. This inconsistency causes the generated URLs in automation actions or notifications to be incorrect.

      Workaround

      As a workaround, you can manually construct the URL using the new domain. For example, use the following format to generate the correct URL:
      https://<new-domain>.atlassian.net/browse/issue.key

              Unassigned Unassigned
              5c1d1b2b9112 Wil Aguirre (Inactive)
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                Created:
                Updated: