• Type: Bug
• Resolution: Unresolved
• Priority: Low
• Component/s: Card - Archive & Delete
• Labels:

  None

[TRELLO-1045] Attachments/information disappears when you open archived cards from the archived section

SET Analytics Bot made changes - Yesterday

Support reference count

Original: 4

New: 5

SET Analytics Bot made changes - 28/Feb/2025 4:05 AM

Support reference count

Original: 3

New: 4

SET Analytics Bot made changes - 27/Feb/2025 4:05 AM

Support reference count

New: 3

DiMaggio Tucci made changes - 26/Feb/2025 6:33 PM

Comment

[ Multiple users are posting about this in the Community. It seems to be something that is immediately noticed and a feature used by many users. A lot of bugs don't generate as much conversation as this one already has. I recommend this issue is given priority. ]

DiMaggio Tucci made changes - 26/Feb/2025 6:33 PM

Comment

[ This issue may be directly related to issue TRELLO-1040, and may essentially be the same issue. https://jira.atlassian.com/projects/TRELLO/issues/TRELLO-1040?filter=allissues&orderby=created+DESC ]

MarcusEllis 🦖 made changes - 26/Feb/2025 3:20 PM

Assignee

Original: MarcusEllis 🦖 [ mellis ]

MarcusEllis 🦖 made changes - 26/Feb/2025 3:19 PM

Status

Original: In Progress [ 3 ]

New: Gathering Impact [ 12072 ]

MarcusEllis 🦖 made changes - 26/Feb/2025 2:53 PM

Assignee

New: MarcusEllis 🦖 [ mellis ]

MarcusEllis 🦖 made changes - 26/Feb/2025 2:53 PM

Development Effort		New: S [ 13031 ]
Was this caused by a recent change?		New: Yes, existing functionality was broken [ 19030 ]
Status	Original: Needs Triage [ 10030 ]	New: In Progress [ 3 ]

Sneha Venugopal made changes - 26/Feb/2025 11:47 AM

Description

Original: h3. Issue Summary When the customer tries to access information or attachments from the archived section, the attachments/information disappears after opening the card from archive section. h3. Steps to Reproduce  # Attach multiple attachments and archive the card  # Go to Archive > Open card with attachments h3. Expected Results All the attachments/Information should be present in the card h3. Actual Results Few attachments/Information disappears h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available

New: h3. Issue Summary When the customer tries to access information or attachments from the archived section, the attachments/information disappears after opening the card from archive section. h3. Steps to Reproduce  # Attach multiple attachments and archive the card  # Go to Archive > Open card with attachments h3. Expected Results All the attachments/Information should be present in the card h3. Actual Results Few attachments/Information disappears after opening the card h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available

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