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Bug
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Resolution: Unresolved
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Medium
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None
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3
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Severity 3 - Minor
Issue Summary
The title bar and control buttons cover the Manage profile menu in the Manage profile page in the desktop app in both Windows and Mac.
This issue is also occurring for customers who want to manage their marketing email preferences in Trello
Steps to Reproduce
Manage profile
- Open the desktop app
- Click on the profile icon on the top right to open Account settings
- Select 'Manage account'
- A new window will open of the Manage profile page
Expected Results
Title bar and control buttons aren't covering the Manage profile menu
Actual Results
Title bar and control buttons are covering the Manage profile menu (screenshots attached).
In Windows, the title bar is completely covering the menu.
In Mac, the control buttons are covering the app switcher.
Marketing email preferences
- Open the desktop app
- Click on the profile icon on the top right to open Account settings
- Select 'Settings'
- Scroll down to 'Marketing emails' and select 'Manage email preferences'
Expected Results
Title bar and control buttons aren't covering the manage email preferences menu
Actual Results
Title bar and control buttons are covering the manage email preferences menu.
In Windows, the title bar is completely covering the menu.
In Mac, the control buttons are covering the app switcher.
The only way to then return to the Trello app is to 'reset local data' then quit the app completely, and log in again.
Workaround
Please open the Manage profile page from your web browser: https://id.atlassian.com/manage-profile/profile-and-visibility and the Manage Email Preferences page here: https://preferences.atlassian.com/main?hid=b51ae8c93b02aadf1577a9f8460bc194
[TRELLO-1011] Title bar and control buttons cover the menu in the Manage Profile and Manage Email Preferences page in the desktop app
| Status | Original: In Review [ 10051 ] | New: Waiting for Release [ 12075 ] |
| Status | Original: In Progress [ 3 ] | New: In Review [ 10051 ] |
| Assignee | New: Luis Gonzalez [ c841466e95d8 ] |
| Status | Original: Gathering Impact [ 12072 ] | New: In Progress [ 3 ] |
| Support reference count | Original: 2 | New: 3 |
| Priority | Original: Low [ 4 ] | New: Medium [ 3 ] |
| Summary | Original: Title bar and control buttons cover the Manage profile menu in the Manage profile page in the desktop app | New: Title bar and control buttons cover the menu in the Manage Profile and Manage Email Preferences page in the desktop app |
| Description |
Original:
h3. Issue Summary
The title bar and control buttons cover the Manage profile menu in the Manage profile page in the desktop app in both Windows and Mac. h3. Steps to Reproduce # Open the desktop app # Click on the profile icon on the top right to open Account settings # Select 'Manage account' # A new window will open of the Manage profile page h3. Expected Results Title bar and control buttons aren't covering the Manage profile menu h3. Actual Results Title bar and control buttons are covering the Manage profile menu (screenshots attached). In Windows, the title bar is completely covering the menu. In Mac, the control buttons are covering the app switcher. h3. Workaround Please open the Manage profile page from your web browser: https://id.atlassian.com/manage-profile/profile-and-visibility |
New:
h3. Issue Summary
The title bar and control buttons cover the Manage profile menu in the Manage profile page in the desktop app in both Windows and Mac. This issue is also occurring for customers who want to manage their marketing email preferences in Trello h3. Steps to Reproduce h4. Manage profile # Open the desktop app # Click on the profile icon on the top right to open Account settings # Select 'Manage account' # A new window will open of the Manage profile page h5. Expected Results Title bar and control buttons aren't covering the Manage profile menu h5. Actual Results Title bar and control buttons are covering the Manage profile menu (screenshots attached). In Windows, the title bar is completely covering the menu. In Mac, the control buttons are covering the app switcher. h4. Marketing email preferences # Open the desktop app # Click on the profile icon on the top right to open Account settings # Select 'Settings' # Scroll down to 'Marketing emails' and select 'Manage email preferences' h5. Expected Results Title bar and control buttons aren't covering the manage email preferences menu h5. Actual Results Title bar and control buttons are covering the manage email preferences menu. In Windows, the title bar is completely covering the menu. In Mac, the control buttons are covering the app switcher. (!) The only way to then return to the Trello app is to 'reset local data' then quit the app completely, and log in again. h3. Workaround Please open the Manage profile page from your web browser: https://id.atlassian.com/manage-profile/profile-and-visibility and the Manage Email Preferences page here: https://preferences.atlassian.com/main?hid=b51ae8c93b02aadf1577a9f8460bc194 |
| Was this caused by a recent change? | New: No [ 19032 ] |
| Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |