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  1. TRELLO
  2. TRELLO-1010

Can't use {cardlink} variable to target mirror cards

    • Icon: Bug Bug
    • Resolution: Not a bug
    • Icon: Low Low
    • Automation - Help
    • None
    • 2
    • Minor

      User Problem

      Customers have reached out to request functionality to make changes to mirror cards (e.g. move or archive mirror cards) when changes are made to the source card.

      For instance:

      1. A user has created a card on one board (Board 1) that has two lists, List A and List B. Their card currently sits in List A
      2. They have mirrored their card to another board, Board 2
      3. They want to automate the following - when the card on Board 1 moves from List A to List B, the mirror card on Board 2 is archived

      This should be possible using the {cardlink} variable:

      However, this throws an error, and says that the automation is unable to find the mirror card on the second board.

      Suggested Solutions

      Fix this issue by either allowing users to target mirror cards by using the {cardlink} variable, or create a new automation action to target mirror cards without using variables.

      This has been raised as a bug due to the nature of the variable issue. We can use the {cardlink} variable to create new mirror cards via automation, so it seems to be buggy behaviour that we can't do the same to target and alter mirror cards via automation. However, if this should have been raised as a feature request, feel free to convert this to an FR.

      Current Workarounds

      None available via automation. Mirror cards must be altered manually.

            [TRELLO-1010] Can't use {cardlink} variable to target mirror cards

            Alex W made changes -
            Resolution New: Not a bug [ 12 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]
            Alex W made changes -
            Assignee New: Alex W [ 4b6bc8637edf ]
            Cooper Garrison made changes -
            Was this caused by a recent change? New: No [ 19032 ]
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            SET Analytics Bot made changes -
            Support reference count New: 2
            Alex W made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 988707 ]
            Alex W made changes -
            Symptom Severity New: Minor [ 16130 ]
            Workflow Original: JAC Suggestion Workflow 3 [ 4508673 ] New: JAC Bug Workflow v3 [ 4508675 ]
            Issue Type Original: Suggestion [ 10000 ] New: Bug [ 1 ]
            Priority New: Low [ 4 ]
            Status Original: Gathering Interest [ 11772 ] New: Needs Triage [ 10030 ]
            Alex W created issue -

              4b6bc8637edf Alex W
              4b6bc8637edf Alex W
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: