Uploaded image for project: 'Atlassian Internationalization'
  1. Atlassian Internationalization
  2. I18N-2584

Missing Service Desk translation for any language: the sentence "Your request was ..... and the status changed to...." is not translated whenever a request is approved

This issue is archived. You can view it, but you can't modify it. Learn more

    XMLWordPrintable

Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None
    • None
    • None
    • None

    Description

      Description

      When a Service Desk request is approved, the following sentence is added to the history of the request:
      "Your request was ..... and the status changed to...."

      This sentence does not seem to be translated in any language (I tested the German, French and Spanish languages so far).

      Steps to Reproduce

      • Create a Service Desk request that has an approval step
      • Approve the Service Desk request
      • Open this request from the customer portal
      • Change the language of the customer who is viewing the request from the portal in German, then French, then Spanish

      Observed

      One sentence is still in English, as shown in the 3 screenshots below:

      Expected

      This sentence should be translated

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              jrey Julien Rey
              Archiver:
              mandreacchio Michael Andreacchio

              Dates

                Created:
                Updated:
                Resolved:
                Archived: