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Bug
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Resolution: Resolved Locally
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Highest
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None
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2.6.9
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None
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the version downloaded on your website is 2.6.10 but i can't choose it in "affects version/s"
Windows 10 Family x64
the latest windows update installed is :
KB4338819 (build du système d’exploitation 17134.165)
and i did not used sourcetree 1 day before and until today. but don't know if it's the reason.
maybe the latest update for Windows 10 : "Windows 10, version 1803" wasn't installed
the version downloaded on your website is 2.6.10 but i can't choose it in "affects version/s" Windows 10 Family x64 the latest windows update installed is : KB4338819 (build du système d’exploitation 17134.165) and i did not used sourcetree 1 day before and until today. but don't know if it's the reason. maybe the latest update for Windows 10 : "Windows 10, version 1803" wasn't installed
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Severity 1 - Critical
Just after a big windows update, Sourcetree stops working.
i tried uninstall + reinstall : KO
i tried reinstall an older version : KO
Watching the windows log events, i see some unhandled exception :
Application : SourceTree.exe Version du Framework : v4.0.30319 Description : le processus a été arrêté en raison d'une exception non gérée. Informations sur l'exception : System.Management.ManagementException à System.Management.ManagementException.ThrowWithExtendedInfo(System.Management.ManagementStatus) à System.Management.ManagementObjectCollection+ManagementObjectEnumerator.MoveNext() à SourceTree.Utils.WindowsOSHelper.GetWindowsVersion() à SourceTree.App..ctor() à SourceTree.App.Main()
and in another error just after :
Nom de l’application défaillante SourceTree.exe, version : 2.6.10.0, horodatage : 0x5b3cd3af Nom du module défaillant : KERNELBASE.dll, version : 10.0.17134.165, horodatage : 0xb0bb231d Code d’exception : 0xe0434352 Décalage d’erreur : 0x000000000003a388 ID du processus défaillant : 0x7b8 Heure de début de l’application défaillante : 0x01d427f939dffdb0 Chemin d’accès de l’application défaillante : C:\Users\Aurélien\AppData\Local\SourceTree\app-2.6.10\SourceTree.exe Chemin d’accès du module défaillant: C:\WINDOWS\System32\KERNELBASE.dll ID de rapport : 3b85a118-6d33-4b01-a71d-e1190ed69cda Nom complet du package défaillant : ID de l’application relative au package défaillant :
Could you fix this ?
i can't use sourcetree anymore
So after doing searches on this error i found this useful link https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-crashes-on-launch/qaq-p/614185
and i found that fixing the WMI solved my problem
solution : https://community.spiceworks.com/how_to/21413-rebuilding-the-wmi-repository