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  1. Sourcetree for Windows
  2. SRCTREEWIN-8661

SourceTree Installing on window 10 is failed

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: High High
    • None
    • 2.5.5
    • None

    • Live

    • Severity 2 - Major

      Hi,

      I am trying to install SourceTree in window 10 which is failing, I have tried archived versions and the latest one but no luck, attaching the log file for your ease.

        1. SquirrelSetup.log
          82 kB

            [SRCTREEWIN-8661] SourceTree Installing on window 10 is failed

            neerajkumarsinghb made changes -
            Link New: This issue was cloned as SRCTREEWIN-12458 [ SRCTREEWIN-12458 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JAC Bug Workflow v3 [ 3447718 ] New: SRCTREE JAC Bug Workflow [ 3739126 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: SourceTree Bug Workflow [ 2676542 ] New: JAC Bug Workflow v3 [ 3447718 ]
            Status Original: Needs Verification [ 10004 ] New: Needs Triage [ 10030 ]
            minnsey made changes -
            Status Original: Open [ 1 ] New: Needs Verification [ 10004 ]

            minnsey added a comment -

            Hi

            Squirrel.Windows the installer system we use will attempt to run Sourcetree after ienstalltion. Looking at the logs it this process that is failing.

            As such I'd expect that Sourcetree has been installed to %localappdata%/Sourcetree folder.

            Can you try running the Sourcetree.exe in that folder?

            The failure to run looks like this https://jira.atlassian.com/browse/SRCTREEWIN-7255 

            minnsey added a comment - Hi Squirrel.Windows the installer system we use will attempt to run Sourcetree after ienstalltion. Looking at the logs it this process that is failing. As such I'd expect that Sourcetree has been installed to %localappdata%/Sourcetree folder. Can you try running the Sourcetree.exe in that folder? The failure to run looks like this  https://jira.atlassian.com/browse/SRCTREEWIN-7255  
            Shashi Kant Diwan made changes -
            Description Original: Hi,

            i am trying to install SourceTree in window 10 which is failing, I have tried archived versions and the latest one but no luck, attaching the log file for your ease.             		New: Hi,

            I am trying to install SourceTree in window 10 which is failing, I have tried archived versions and the latest one but no luck, attaching the log file for your ease.
            Shashi Kant Diwan made changes -
            Description Original: Hi,

            i am trying to install SourceTree in window 10 which is failing, I have tried archived version and the latest one but no luck, attaching the log file for your ease.             		New: Hi,

            i am trying to install SourceTree in window 10 which is failing, I have tried archived versions and the latest one but no luck, attaching the log file for your ease.
            Shashi Kant Diwan made changes -
            Summary Original: Installing on window 10 is failed New: SourceTree Installing on window 10 is failed
            Shashi Kant Diwan created issue -

              Unassigned Unassigned
              d5432751cf94 Shashi Kant Diwan
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated: