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Bug
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Resolution: Unresolved
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High
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None
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None
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None
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Severity 1 - Critical
When running the installer I get stuck at the stage:
Whichever option I choose, I cannot progress to the next stage (and yes, I do already have an Atlassian account).
Choosing "Use an existing account" pops up a window where I can fill in my email and password. However, it never returns anything.
After watching the spinning wheel for 10 mins, I decide to try option 2, "Go to My Atlassian".
This has no problem logging me in, and takes me straight to MyAtlassian, as promised, where I can see that I have a license for Sourcetree, since today.
That's great, but the installer is still stuck at the screen shown above.
How do I satisfy it??
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[SRCTREEWIN-8150] Installation freezes at account verification stage
| Workflow | Original: JAC Bug Workflow v3 [ 3454020 ] | New: SRCTREE JAC Bug Workflow [ 3743509 ] |
| Workflow | Original: SourceTree Bug Workflow [ 2475211 ] | New: JAC Bug Workflow v3 [ 3454020 ] |
| Status | Original: Open [ 1 ] | New: Needs Triage [ 10030 ] |