• Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: High High
    • None
    • None
    • None
    •  

       

    • Severity 1 - Critical

      When running the installer I get stuck at the stage:

      Whichever option I choose, I cannot progress to the next stage (and yes, I do already have an Atlassian account).

       

      Choosing "Use an existing account" pops up a window where I can fill in my email and password.  However, it never returns anything. 

      After watching the spinning wheel for 10 mins, I decide to try option 2, "Go to My Atlassian".

      This has no problem logging me in, and takes me straight to MyAtlassian, as promised, where I can see that I have a license for Sourcetree, since today.

      That's great, but the installer is still stuck at the screen shown above.

      How do I satisfy it??

       

       

       

       

            [SRCTREEWIN-8150] Installation freezes at account verification stage

            There are no comments yet on this issue.

              Unassigned Unassigned
              1a4bf5ba502b jeaglesmith
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated: