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  1. Sourcetree for Windows
  2. SRCTREEWIN-7727

Lost ablity to authenticate

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    • Icon: Bug Bug
    • Resolution: Resolved Locally
    • Icon: Highest Highest
    • None
    • 2.1.8.0
    • None
    • None

    • SourceTree 2.1.8

      Git

       

    • Severity 1 - Critical

      After auto-upgrade of SourceTree to 2.1.8, the UI tool lost the ability to authenticate using SSH keys when I need to Push. However, if I go to the Terminal window, it asks me for password, and completes the PUSH command.

        1. image-2017-10-06-10-19-04-422.png
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            [SRCTREEWIN-7727] Lost ablity to authenticate

            sven boogaart added a comment -

            Is there any outlook about this ticket? It is one of the most popular questions about sourcetree on stackoverflow:

            https://stackoverflow.com/q/45622960/1667868

            sven boogaart added a comment - Is there any outlook about this ticket? It is one of the most popular questions about sourcetree on stackoverflow: https://stackoverflow.com/q/45622960/1667868
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JAC Bug Workflow v3 [ 3453818 ] New: SRCTREE JAC Bug Workflow [ 3743405 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: SourceTree Bug Workflow [ 2420533 ] New: JAC Bug Workflow v3 [ 3453818 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]

            Khurram Shahzad added a comment - - edited

            I was able to get it working with System Git, but Embedded Git isn't working. The embedded git version is older than system git.

            Tools > Options > Git > Use System Git

            My System Git version - 2.16.1

            Khurram Shahzad added a comment - - edited I was able to get it working with System Git, but Embedded Git isn't working. The embedded git version is older than system git. Tools > Options > Git > Use System Git My System Git version - 2.16.1

            Tony Porto added a comment -

            Even with the correct credentials, it fails to pull, fetch, commit, nothing is working.

            Tony Porto added a comment - Even with the correct credentials, it fails to pull, fetch, commit, nothing is working.
            Joe Tharayil made changes -
            Link New: This issue was cloned as SRCTREEWIN-8399 [ SRCTREEWIN-8399 ]

            Joe Tharayil added a comment - - edited

            I am facing the same issue 2.4.8. SourceTree continues to ask for credential even though I entered the correct info. I have already updated embedded git

            Joe Tharayil added a comment - - edited I am facing the same issue 2.4.8. SourceTree continues to ask for credential even though I entered the correct info. I have already updated embedded git

            Khurram Shahzad added a comment - - edited

            I have just downloaded latest version (2.4.8.0) of sourcetree, and updated embedded git (after many unsuccessful attempts) (embedded git version - 2.15.1), but unable to resolve authentication error. 

            Khurram Shahzad added a comment - - edited I have just downloaded latest version (2.4.8.0) of sourcetree, and updated embedded git (after many unsuccessful attempts) (embedded git version - 2.15.1), but unable to resolve authentication error. 

            Andy Warren added a comment -

            This is such a stupid bug. MacOS High Sierra doesn't have a "Tools" menu. You can get to the Git options screen by going to Preferences > Git, but once there you don't have any options to "Update Embedded Git". Every push is failing authentication from Sourcetree.

            Andy Warren added a comment - This is such a stupid bug. MacOS High Sierra doesn't have a "Tools" menu. You can get to the Git options screen by going to Preferences > Git , but once there you don't have any options to "Update Embedded Git". Every push is failing authentication from Sourcetree.

            Alex Green added a comment -

            This is not resolved. The install is still not working without updating the Embedded Git. Waste of half an hour finding this bug.

            Tools > Options > Git > Update Embedded Git

            Alex Green added a comment - This is not resolved. The install is still not working without updating the Embedded Git. Waste of half an hour finding this bug. Tools > Options > Git > Update Embedded Git

              mminns minnsey
              35ad6d62bfa9 Sergei Pohilko
              Affected customers:
              1 This affects my team
              Watchers:
              26 Start watching this issue

                Created:
                Updated:
                Resolved: