Window opening Crash

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • 2.1.2.5
    • Affects Version/s: 2.1.2.3, 2.1.2.4
    • Component/s: None
    • None
    • Severity 1 - Critical

      We have seen a number of crash reports related to the open of SourceTree's main Window.

      This appears to be due to SourceTree attempting to open using an invalid Window size.

      We are currently working on a fix.

      WorkAround

      While waiting for the fix, you should be able to workaround the bug by editing the following file

      %localappdata%\Atlassian\SourceTree.exe_URL_{hash}\2.1.2.3\user.config

      and setting the following values

      ...
            <setting name="MainWindowWidth" serializeAs="String">
                <value>500</value>
            </setting>
            <setting name="MainWindowHeight" serializeAs="String">
                <value>400</value>
            </setting>
            <setting name="MainWindowState" serializeAs="String">
                <value>Normal</value>
            </setting>
...

      Then restart SourceTree

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            Assignee:
            Unassigned
            Reporter:
            minnsey
            Votes:
            9 Vote for this issue
            Watchers:
            23 Start watching this issue

              Created:
              Updated:
              Resolved: