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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Medium
    • None
    • Affects Version/s: 1.8.3
    • Component/s: None
    • None
    • Environment:

      Windows 10

    • Severity 2 - Major

      Click SourceTree.exe
      Application does not start

      In Event Viewer we can see two errors logged:

      Log Name: Application
      Source: .NET Runtime
      Date: 29/04/16 11:53:26 PM
      Event ID: 1026
      Task Category: None
      Level: Error
      Keywords: Classic
      User: N/A
      Computer: NYX
      Description:
      Application: SourceTree.exe
      Framework Version: v4.0.30319
      Description: The process was terminated due to an unhandled exception.
      Exception Info: System.Configuration.ConfigurationErrorsException
      Stack:
      at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean)
      at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(System.Configuration.ConfigurationSchemaErrors)
      at System.Configuration.Configuration..ctor(System.String, System.Type, System.Object[])
      at System.Configuration.ClientConfigurationHost.OpenExeConfiguration(System.Configuration.ConfigurationFileMap, Boolean, System.Configuration.ConfigurationUserLevel, System.String)
      at System.Configuration.ConfigurationManager.OpenExeConfigurationImpl(System.Configuration.ConfigurationFileMap, Boolean, System.Configuration.ConfigurationUserLevel, System.String, Boolean)
      at SourceTree.App.SetStartupJIT()
      at SourceTree.App..ctor()
      at SourceTree.App.Main()

      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
      <Provider Name=".NET Runtime" />
      <EventID Qualifiers="0">1026</EventID>
      <Level>2</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2016-04-29T14:23:26.000000000Z" />
      <EventRecordID>29006</EventRecordID>
      <Channel>Application</Channel>
      <Computer>NYX</Computer>
      <Security />
      </System>
      <EventData>
      <Data>Application: SourceTree.exe
      Framework Version: v4.0.30319
      Description: The process was terminated due to an unhandled exception.
      Exception Info: System.Configuration.ConfigurationErrorsException
      Stack:
      at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean)
      at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(System.Configuration.ConfigurationSchemaErrors)
      at System.Configuration.Configuration..ctor(System.String, System.Type, System.Object[])
      at System.Configuration.ClientConfigurationHost.OpenExeConfiguration(System.Configuration.ConfigurationFileMap, Boolean, System.Configuration.ConfigurationUserLevel, System.String)
      at System.Configuration.ConfigurationManager.OpenExeConfigurationImpl(System.Configuration.ConfigurationFileMap, Boolean, System.Configuration.ConfigurationUserLevel, System.String, Boolean)
      at SourceTree.App.SetStartupJIT()
      at SourceTree.App..ctor()
      at SourceTree.App.Main()
      </Data>
      </EventData>
      </Event>

      And:

      Log Name: Application
      Source: Application Error
      Date: 29/04/16 11:53:26 PM
      Event ID: 1000
      Task Category: (100)
      Level: Error
      Keywords: Classic
      User: N/A
      Computer: NYX
      Description:
      Faulting application name: SourceTree.exe, version: 1.8.3.0, time stamp: 0x56f18db8
      Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3
      Exception code: 0xe0434352
      Fault offset: 0x000000000002a1c8
      Faulting process id: 0x3380
      Faulting application start time: 0x01d1a222b19f1e19
      Faulting application path: C:\Program Files (x86)\Atlassian\SourceTree\SourceTree.exe
      Faulting module path: C:\windows\system32\KERNELBASE.dll
      Report Id: 2aabe641-b445-47da-bdae-84fcc68250e5
      Faulting package full name:
      Faulting package-relative application ID:
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
      <Provider Name="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <Level>2</Level>
      <Task>100</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2016-04-29T14:23:26.000000000Z" />
      <EventRecordID>29007</EventRecordID>
      <Channel>Application</Channel>
      <Computer>NYX</Computer>
      <Security />
      </System>
      <EventData>
      <Data>SourceTree.exe</Data>
      <Data>1.8.3.0</Data>
      <Data>56f18db8</Data>
      <Data>KERNELBASE.dll</Data>
      <Data>10.0.10240.16384</Data>
      <Data>559f38c3</Data>
      <Data>e0434352</Data>
      <Data>000000000002a1c8</Data>
      <Data>3380</Data>
      <Data>01d1a222b19f1e19</Data>
      <Data>C:\Program Files (x86)\Atlassian\SourceTree\SourceTree.exe</Data>
      <Data>C:\windows\system32\KERNELBASE.dll</Data>
      <Data>2aabe641-b445-47da-bdae-84fcc68250e5</Data>
      <Data>
      </Data>
      <Data>
      </Data>
      </EventData>
      </Event>

            Assignee:
            Unassigned
            Reporter:
            Samual Jackson
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: