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  1. Sourcetree for Windows
  2. SRCTREEWIN-11400

After update to 2899, application fails to launch. Error log in description.

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • None
    • 3.1.0-beta-2899
    • General
    • Windows 10 Pro Insiders Edition (latest build from MS)

    • Severity 1 - Critical

      After an update either from within ST or from the installer (tried both ways) the application becomes unable to launch.  I blow out the new 2899 folder and then I am able to launch the older version.  I have searched windows event logs, only thing I find is in the sourcetree.log:

      ERROR [2019-03-04 09:42:06,090] [1] [SourceTree.App] [Log] - Failed to start
      System.NullReferenceException: Object reference not set to an instance of an object.
      at SourceTree.AppRoot.DoWindowStartupTasks()
      at SourceTree.ViewModel.MainWindowViewModel.DoStartupTasks()
      at SourceTree.ViewModel.MainWindowViewModel..ctor(IRepositoryTabContainerViewModel repositoryTabContainerViewModel, ICustomActionsManager customActionsManager, IRepositoryManager repositoryManager, IAnalyticsDataManager analyticsDataManager, ITraceManager traceManager, IDispatcher dispatcher, IAccountManager accountManager, IFailureHandler failureHandler, IDvcsManager dvcsManager, IConfigurationManager configurationManager, IInstanceManager instanceManager, ISchedulerManager schedulerManager, IWebManager webManager, IRepositoryMonitorManager repositoryMonitorManager, ISshKeyManager sshKeyManager, INotificationsManager notificationsManager, IPreferencesManager preferencesManager, IRepoProcessFactory repoProcessFactory, IBookmarkManager bookmarkManager)
      at SourceTree.MainWindow..ctor(IRepositoryTabContainerViewModel repositoryTabContainerViewModel, ICustomActionsManager customActionsManager, IRepositoryManager repositoryManager, IAnalyticsDataManager analyticsDataManager, ITraceManager traceManager, IDispatcher dispatcher, IAccountManager accountManager, IFailureHandler failureHandler, IDvcsManager dvcsManager, IConfigurationManager configurationManager, IInstanceManager instanceManager, ISchedulerManager schedulerManager, IWebManager webManager, IRepositoryMonitorManager repositoryMonitorManager, IApplicationManager applicationManager, ISshKeyManager sshKeyManager, INotificationsManager notificationsManager, IBookmarkManager bookmarkManager, IPreferencesManager preferencesManager, IRepoProcessFactory repoProcessFactory)
      at SourceTree.AppRoot.<OnStartup>d__31.MoveNext()
      — End of stack trace from previous location where exception was thrown —
      at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at SourceTree.App.<OnStartup>d__4.MoveNext()
      DEBUG [2019-03-04 09:42:06,121] [20] [SourceTree.Instances.SingleInstance] [Log] - SingleInstance pipe connection received
      DEBUG [2019-03-04 09:42:06,121] [20] [SourceTree.Instances.SingleInstance] [Log] - SingleInstance waiting for connection: iar is not null
      DEBUG [2019-03-04 09:42:06,121] [1] [SourceTree.Configuration.DefaultConfigurationManager] [Log] - Saved settings
      DEBUG [2019-03-04 09:42:06,136] [1] [SourceTree.AppRoot] [Log] - Unregister crash event handlers for [SourceTree.Analytics.Crash.BugSplat.CrashAnalyticsService]
      DEBUG [2019-03-04 09:42:06,136] [1] [Sourcetree.Analytics.Emau.EMauSubmissionService] [Log] - Stop submission

            [SRCTREEWIN-11400] After update to 2899, application fails to launch. Error log in description.

            No work has yet been logged on this issue.

              698877135425 Mukesh Kumar
              e8a23b31af57 Jay Beeckman
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                Created:
                Updated:
                Resolved: