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  1. Sourcetree for Windows
  2. SRCTREEWIN-11147

Error message when checking for updates

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Medium Medium
    • 3.4.14
    • 3.0.15
    • None

    • Windows 10 64-bit

    • Severity 2 - Major

      After updating to 3.0.15 it is no longer possible to check for updates from within Sourcetree. A message box with the following text appears:

      Invalid release entry: 7C20078B2B045E2C881187E39009FD85284F4E83 SourceTree-3.0.15-full.nupkg 23991659

      This issue has been reported to the community forum several times but has not been fixed yet. The Atlassian service engineer that responded in https://community.atlassian.com/t5/Sourcetree-questions/Error-sourcetree/qaq-p/971254 does not seem to understand the problem I'm afraid - the latest version that can be downloaded from sourcetreeapp.com is still only 3.0.12, even though 3.0.15 has been released.
       

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        2. image-2019-03-15-09-13-50-944.png
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        3. image-2019-03-14-08-48-48-772.png
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        4. SourceTreeError.png
          SourceTreeError.png
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        5. SourceTree.2019-01-17.log
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        6. image-2019-01-14-16-00-42-645.png
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            [SRCTREEWIN-11147] Error message when checking for updates

            Mukesh Kumar made changes -
            Fix Version/s New: 3.4.14 [ 105531 ]
            Mukesh Kumar made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Mukesh Kumar made changes -
            Assignee New: Mukesh Kumar [ 698877135425 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JAC Bug Workflow v3 [ 3455521 ] New: SRCTREE JAC Bug Workflow [ 3741535 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: SourceTree Bug Workflow [ 3080165 ] New: JAC Bug Workflow v3 [ 3455521 ]
            Status Original: Verified [ 10005 ] New: Gathering Impact [ 12072 ]
            minnsey made changes -
            Status Original: Needs Verification [ 10004 ] New: Verified [ 10005 ]
            Martin Véronneau made changes -
            Attachment New: image-2019-03-15-09-25-35-302.png [ 344383 ]
            Martin Véronneau made changes -
            Attachment New: image-2019-03-15-09-13-50-944.png [ 344382 ]
            Martin Véronneau made changes -
            Attachment New: image-2019-03-14-08-48-48-772.png [ 344251 ]
            minnsey made changes -
            Status Original: Open [ 1 ] New: Needs Verification [ 10004 ]

              698877135425 Mukesh Kumar
              5a54f3cc689b Magnus Björklund
              Affected customers:
              5 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: