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  1. Sourcetree for Windows
  2. SRCTREEWIN-10959

Could not update embedded Git

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 3.0.8
    • Git
    • Severity 3 - Minor

      downloading succeeded but extracting failed.

        1. image-2018-11-22-17-35-34-093.png
          image-2018-11-22-17-35-34-093.png
          36 kB
        2. image-2018-11-22-17-33-25-101.png
          image-2018-11-22-17-33-25-101.png
          37 kB

            [SRCTREEWIN-10959] Could not update embedded Git

            WTByte added a comment -

            Thanks minnsey!

            Resolved the issue by:

            1. Deleting the target folder. May have to close Sourcetree and end tasks via Task Manager. 
            2. Opening Sourcetree as Admin and selecting `Update Embedded`

            WTByte added a comment - Thanks minnsey! Resolved the issue by: Deleting the target folder. May have to close Sourcetree and end tasks via Task Manager.  Opening Sourcetree as Admin and selecting `Update Embedded`

            Gabriel Horgos added a comment -

            Still there today

            Gabriel Horgos added a comment - Still there today

            Stuart Aitken added a comment -

            Oh look another bug that has not been fixed yet. 2021 and still had to google WTF this problem was about. Today is the day I give up on Sourcetree.

            Stuart Aitken added a comment - Oh look another bug that has not been fixed yet. 2021 and still had to google WTF this problem was about. Today is the day I give up on Sourcetree.
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JAC Bug Workflow v3 [ 3450617 ] New: SRCTREE JAC Bug Workflow [ 3741320 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: SourceTree Bug Workflow [ 3070856 ] New: JAC Bug Workflow v3 [ 3450617 ]
            Status Original: Verified [ 10005 ] New: Gathering Impact [ 12072 ]
            minnsey made changes -
            Labels New: git installation update
            minnsey made changes -
            Status Original: Open [ 1 ] New: Verified [ 10005 ]

            minnsey added a comment -

            Hi 

            The update process can occasionally stall if there is a process running, e.g. Git Credential Manager or openssh, from inside the the git folders or if the process was installed as admin at any time.

            Ultimately, closing Sourcetree and manually deleting the %localappdata%/Atlassian/Sourcetree/git_local folder and restarting Sourcetree will trigger an optional re-install of the bundled git.

            minnsey added a comment - Hi  The update process can occasionally stall if there is a process running, e.g. Git Credential Manager or openssh, from inside the the git folders or if the process was installed as admin at any time. Ultimately, closing Sourcetree and manually deleting the %localappdata%/Atlassian/Sourcetree/git_local folder and restarting Sourcetree will trigger an optional re-install of the bundled git.

            Rick Johnson added a comment -

            I ran sourcetree as admin and was able to get beyond this issue

            Rick Johnson added a comment - I ran sourcetree as admin and was able to get beyond this issue
            Jian Chen made changes -
            Description Original: !image-2018-11-22-17-33-25-101.png! New: !image-2018-11-22-17-35-34-093.png!!image-2018-11-22-17-33-25-101.png!

            downloading succeeded but extracting failed.

              Unassigned Unassigned
              jianchen1024 Jian Chen
              Affected customers:
              0 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated: