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  1. Sourcetree for Windows
  2. SRCTREEWIN-10815

SourceTree fucked up my credentials?

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Details

    • Bug
    • Resolution: Fixed
    • Highest
    • None
    • 3.0.8
    • None
    • Sourcetree 3.0.8, Windows 10, SDK oracle 8

    • Severity 1 - Critical

    Description

      I removed all saved credentials and wanted to add a new account/credential for my Gitlab server via Tools-> Options -> Authentication -> Accounts -> Add

      I choose

      Hosting Service: Gitlab CE
      Host URL: https://<URL>
      Preferred Protocol: HTTPS

      Authentication: Personal Access Token
      Username: <not available>

      when I than click on Refresh Personal Access Token
      SourceTree asks for Username and Password

       

      I 100% sure to provide my login data but it claimes
      Failed to ckeck login for user []
      User Details check failed

       

      The result now is that not only I can not access my repositories using SourceTree BUT I get a 403 - Forbidden page in any browser while the page is still available normal for other users. I tried to clear all caches, removed every entry for this server from the Windows Crendetial Manager and finally rebooted.

      The issue still is here I can not reach my own server's page anymore from any browser on this PC!

       

       

      Update

      The issue was after a few attempts my IP was blocked by the gitlab server itself. I could solve this by removing the lock for my IP.

      However the main issue still persists namely it is not possible to add a credential/ remote account for Gitlab manually.

      Attachments

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        2. 2018-12-13_1042.png
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        3. 2018-12-13_1043.png
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        4. 2018-12-13_1047.png
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        5. image-2018-12-12-14-21-49-241.png
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              698877135425 Mukesh Kumar
              6223f57abb0b j_poenisch
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              Dates

                Created:
                Updated:
                Resolved: