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  1. Sourcetree For Mac
  2. SRCTREE-6732

Sourcetree hangs indefinitely if an account hasn't been signed up for bitbucket cloud

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 3.1.2
    • Bitbucket

    • Standalone app on macOS 10.14.5

    • Severity 3 - Minor

      Issue Summary

      Environment

      • macOS 10.14.5
      • XCode 10.2.1

      Steps to Reproduce

      1. Download Sourcetree
      2. Click Log in with Bitbucket cloud using an account that hasn't been registered with Bitbucket cloud

      Expected Results

      Bitbucket cloud directs the user to register the account, and the user can click Log in with Bitbucket cloud again in Sourcetree to complete the login

      Actual Results

      Sourcetree hangs indefinitely and is completely unresponsive until it is force quit

      Notes

      (Optional - If Necessary)

      Workaround

      Force Quit Sourcetree and re-open it to log in with Bitbucket cloud

            [SRCTREE-6732] Sourcetree hangs indefinitely if an account hasn't been signed up for bitbucket cloud

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              Unassigned Unassigned
              psaha@atlassian.com Phoenix (Inactive)
              Affected customers:
              0 This affects my team
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                Created:
                Updated: