• Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Highest Highest
    • 3.0
    • None
    • None
    • None
    • MACOS 10.13.2 High Sierra

      MBP 2017 15'' with Touch Bar

    • Severity 1 - Critical

      Cannot install Source Tree. When I try to login with existing account I can enter email but but password b ar never shown. When Google Login is tried, we get empty login box with google.

      In both case following errors shown. (Tried with sudo as well)

       

      $ sudo ./Sourcetree.app/Contents/MacOS/Sourcetree

      2018-01-03 10:41:21.429 Sourcetree[1105:21785] [Crashlytics] Version 3.8.6 (124)

      2018-01-03 10:41:21.459 Sourcetree[1105:21785] *** WARNING: Textured window <INAppStoreWindow: 0x7fd5bbf229d0> is getting an implicitly transparent titlebar. This will break when linking against newer SDKs. Use NSWindow's -titlebarAppearsTransparent=YES instead.

      2018-01-03 10:41:21.462 Sourcetree[1105:21785] NSWindow warning: adding an unknown subview: <INMovableByBackgroundContainerView: 0x7fd5b67766a0>. Break on NSLog to debug.

      2018-01-03 10:41:21.482 Sourcetree[1105:21785] Call stack:

      (

      0   AppKit                              0x00007fff40a866f1 -[NSThemeFrame addSubview:] + 109

      1   AppKit                              0x00007fff40a8652e -[NSView addSubview:positioned:relativeTo:] + 214

      2   AppKit                              0x00007fff412c2275 -[NSThemeFrame addSubview:positioned:relativeTo:] + 42

      3   Sourcetree                          0x0000000105a05b3a Sourcetree + 2362170

      4   Sourcetree                          0x0000000105a04972 Sourcetree + 2357618

      5   Sourcetree                          0x0000000105a02c55 Sourcetree + 2350165

      6   AppKit                              0x00007fff40aeaf14 -[NSWindowTemplate nibInstantiate] + 491

      7   AppKit                              0x00007fff40a3e2bc -[NSIBObjectData instantiateObject:] + 288

      8   AppKit                              0x00007fff40a3d86d -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 582

      9   AppKit                              0x00007fff40a34e35 loadNib + 435

      10  AppKit                              0x00007fff40a34359 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 696

      11  AppKit                              0x00007fff40c69ea6 +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150

      12  AppKit                              0x00007fff40c69c7f -[NSWindowController loadWindow] + 322

      13  AppKit                              0x00007fff40a7d15d -[NSWindowController window] + 84

      14  Sourcetree                          0x00000001057f4754 Sourcetree + 194388

      15  Sourcetree                          0x00000001057eca7c Sourcetree + 162428

      16  CoreFoundation                      0x00007fff434a0a3c _CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER_ + 12

      17  CoreFoundation                      0x00007fff434a092a _CFXRegistrationPost + 442

      18  CoreFoundation                      0x00007fff434a0672 ___CFXNotificationPost_block_invoke + 50

      19  CoreFoundation                      0x00007fff4345e450 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1664

      20  CoreFoundation                      0x00007fff4345d583 _CFXNotificationPost + 595

      21  Foundation                          0x00007fff455503c7 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66

      22  AppKit                              0x00007fff40ba060a -[NSApplication _postDidFinishNotification] + 313

      23  AppKit                              0x00007fff40a63acb -[NSApplication finishLaunching] + 3122

      24  AppKit                              0x00007fff40a62b6b -[NSApplication run] + 250

      25  AppKit                              0x00007fff40a31f1a NSApplicationMain + 804

      26  libdyld.dylib                       0x00007fff6acdb115 start + 1

      )

      2018-01-03 10:41:34.937 Sourcetree[1105:21785] *** WARNING: Method convertPointToBase: in class NSView is deprecated on 10.7 and later. It should not be used in new applications. 

      2018-01-03 07:41:35 +0000 (e) JSON parsing error - The data couldn’t be read because it isn’t in the correct format.

      2018-01-03 07:41:37 +0000 (e) JSON parsing error - The data couldn’t be read because it isn’t in the correct format.

      2018-01-03 07:42:08 +0000 (e) JSON parsing error - The data couldn’t be read because it isn’t in the correct format.

      2018-01-03 07:42:27 +0000 (e) JSON parsing error - The data couldn’t be read because it isn’t in the correct format.

       

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        51. Screen Shot 2018-01-03 at 11.26.02.png
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            [SRCTREE-5260] Cannot Install source tree on Mac OSX

            No work has yet been logged on this issue.

              Unassigned Unassigned
              3394fe1ef6c7 Huseyin Gultekin
              Affected customers:
              3 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: