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  1. SAML for Atlassian Data Center
  2. SAMLDC-70

Provide more meaningful message to SAML responses

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    • Resolution: Answered
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      Confluence provides a very generic message saying "Something went wrong" when the SAML response is anything other than successful authentication.

      Example: Confluence received the below response to an unsuccessful login attempt.

      2020-12-21 02:08:59,984 ERROR [http-nio-8090-exec-17] [impl.web.filter.ErrorHandlingFilter] doFilter Received invalid SAML response: The status code of the Response was not Success, was urn:oasis:names:tc:SAML:2.0:status:Responder -> Access to this resource is not currently available to you. Please contact your supervisor if you have questions.
 -- referer: https://sso.davita.com/ | url: /plugins/servlet/samlconsumer | traceId: 6f12f9ada2ff2d85 | userName: anonymous
com.atlassian.plugins.authentication.impl.web.saml.provider.InvalidSamlResponse: Received invalid SAML response: The status code of the Response was not Success, was urn:oasis:names:tc:SAML:2.0:status:Responder -> Access to this resource is not currently available to you. Please contact your supervisor if you have questions.
	at com.atlassian.plugins.authentication.impl.web.saml.provider.impl.OneloginJavaSamlProvider.lambda$extractSamlResponse$1(OneloginJavaSamlProvider.java:91)
...

      To this, the page saying "Something went wrong" (screenshot attached) was presented to the user which is not very useful.

      Suggestion: We can add the ability to customize the error page to something more meaningful. 

        1. conf image.png
          conf image.png
          232 kB

            [SAMLDC-70] Provide more meaningful message to SAML responses

            Owen made changes -
            Workflow Original: SAMLDC Workflow v2 [ 4040796 ] New: JAC Suggestion Workflow 3 [ 4271543 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Mareusz (Inactive) made changes -
            Resolution New: Answered [ 9 ]
            Status Original: In Progress [ 3 ] New: Done [ 10044 ]
            Shilpa R (Inactive) made changes -
            Component/s Original: Server - Administration [ 43204 ]
            Key Original: CONFSERVER-60724 New: SAMLDC-70
            QA Demo Status Original: Not Done [ 14330 ]
            QA Kickoff Status Original: Not Done [ 14234 ]
            Workflow Original: JAC Suggestion Workflow 4 [ 4040794 ] New: SAMLDC Workflow v2 [ 4040796 ]
            Priority New: Low [ 4 ]
            Project Original: Confluence Server and Data Center [ 10470 ] New: SAML for Atlassian Data Center [ 18310 ]
            Status Original: Gathering Interest [ 11772 ] New: In Progress [ 3 ]
            Shilpa R (Inactive) made changes -
            Link New: This issue is related to JRASERVER-71915 [ JRASERVER-71915 ]
            Shilpa R (Inactive) created issue -

              Unassigned Unassigned
              scherukumilli@atlassian.com Shilpa R (Inactive)
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                Created:
                Updated:
                Resolved: