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Suggestion
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Resolution: Unresolved
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None
User Problem
The escalations allow you to continue to notify people if the alert hasn't been closed, but you might not want to notify everyone - just the user who has acknowledged the alert.
Suggested Solutions
An option either in a policy, escalation, or notification rule to re-notify the alert owner if the alert has been acknowledged, but hasn't been closed yet.
Current Workarounds
Use a restart policy or repeat escalation, but this can notify too many users.