Uploaded image for project: 'Opsgenie'
  1. Opsgenie
  2. OPSGENIE-339

Incoming call integration appearing in the integrations list in Jira Service Management

XMLWordPrintable

      Issue Summary

      Jira Service Management does not have incoming call integration included in it's list of integrations. However, when going to settings > integrations list, incoming call integration gets listed.

      When clicking on the incoming call integration and trying to save the integration, it gives an incorrect message saying

      "Please upgrade your pricing plan for incoming call integration or contact support to enable it".

      Steps to Reproduce

      1. In Opsgenie for JSM, Navigate to settings > integrations list
      2. The list shows incoming cal integration for JSM
      3. Try to create an incoming call integration and save it. It gives the incorrect message.

      Expected Results

      Incoming call integration should not get listed in the integrations list for JSM

      Actual Results

      Incoming call gets listed in the integrations list and shows an incorrect error message when trying to create and save the integration.

      Workaround

      No workaround

            [OPSGENIE-339] Incoming call integration appearing in the integrations list in Jira Service Management

            There are no comments yet on this issue.

              Unassigned Unassigned
              tbehm@atlassian.com Thiago Behm.
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: