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  1. Atlassian Marketplace
  2. MP-95

Allow to Set Maximum Allocated Resource for Add-ons

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      Problem Definition

      Stability and up-time are important aspects on a product for Enterprise customers. Often we see one of the feature from an add-on consume large amount of resources causing JIRA to crash and become unavailable.

      Suggested Solution

      Having an option to set per-plugin (per-addon) resource limit (and monitoring) to avoid the entire instance to become unavailable due to insufficient resources.

      Workaround

      On related cases, the process includes

      1. Reviewing support zip and thread dumps
      2. Analyze heap dump
      3. Identify the problem
      4. Disable/troubleshoot the add-on

            [MP-95] Allow to Set Maximum Allocated Resource for Add-ons

            pqz made changes -
            Component/s Original: Ecosystem - Marketplace [ 62392 ]
            Component/s New: DO NOT USE – placeholder for items assigned to previous component strucuture [ 73399 ]
            Key Original: JRACLOUD-45614 New: MP-95
            Support reference count Original: 3
            Affects Version/s Original: 6.4.12 [ 69555 ]
            Affects Version/s Original: 6.4.1 [ 69542 ]
            Project Original: Jira Cloud [ 18514 ] New: Atlassian Marketplace [ 22910 ]
            Anusha Rutnam made changes -
            Component/s New: Ecosystem - Marketplace [ 62392 ]
            SET Analytics Bot made changes -
            Support reference count New: 3
            SET Analytics Bot made changes -
            UIS Original: 12 New: 0
            SET Analytics Bot made changes -
            UIS New: 12
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3143592 ] New: JAC Suggestion Workflow 3 [ 3648959 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2338791 ] New: JAC Suggestion Workflow [ 3143592 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 2102774 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2338791 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2065380 ] New: JIRA Bug Workflow w Kanban v6 [ 2102774 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 1869584 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2065380 ]

              Unassigned Unassigned
              znoorsazali Zul NS [Atlassian]
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                Created:
                Updated: