Uploaded image for project: 'Atlassian Marketplace'
  1. Atlassian Marketplace
  2. MP-63

DB performance issue causing timeout with Internal Server Error

XMLWordPrintable

    • Severity 3 - Minor

      Issue Summary

      DB timeout issues due to performance.

      Steps to Reproduce

      Under some circumstances, Jira add-ons may trigger this while running JQLs resulting an error or the add-ons functions stop working. This may affect add-ons that provide reports features more than others.

      For example, the Time Tracker add-on when Switch to Timesheet view it tries to load after a long time returns an Internal Server error.

      Expected Results

      To load the timesheet.

      Actual Results

      Returns Internal Server Error.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. Screen Shot 2022-04-01 at 1.24.17 pm.png
          Screen Shot 2022-04-01 at 1.24.17 pm.png
          109 kB

            [MP-63] DB performance issue causing timeout with Internal Server Error

            No work has yet been logged on this issue.

              646205eda384 Fariba
              646205eda384 Fariba
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: