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Bug
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Resolution: Incorrectly Filed
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Low
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Severity 3 - Minor
Issue Summary
DB timeout issues due to performance.
Steps to Reproduce
Under some circumstances, Jira add-ons may trigger this while running JQLs resulting an error or the add-ons functions stop working. This may affect add-ons that provide reports features more than others.
For example, the Time Tracker add-on when Switch to Timesheet view it tries to load after a long time returns an Internal Server error.
Expected Results
To load the timesheet.
Actual Results
Returns Internal Server Error.
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
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Page Failed to load
[MP-63] DB performance issue causing timeout with Internal Server Error
| Component/s | Original: Ecosystem - Marketplace [ 62392 ] | |
| Component/s | New: DO NOT USE – placeholder for items assigned to previous component strucuture [ 73399 ] | |
| Key |
Original:
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New:
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| Support reference count | Original: 1 | |
| Project | Original: Jira Cloud [ 18514 ] | New: Atlassian Marketplace [ 22910 ] |
| Resolution | New: Incorrectly Filed [ 10100 ] | |
| Status | Original: Needs Triage [ 10030 ] | New: Closed [ 6 ] |
| Assignee | New: Fariba [ 646205eda384 ] |
| Labels | Original: ticket_reviewed | New: ticket_review_validated ticket_reviewed |
| Labels | New: ticket_reviewed |
| Remote Link | New: This issue links to "Page (Confluence)" [ 641222 ] |
| Remote Link | Original: This issue links to "Page (Confluence)" [ 636475 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 636475 ] |
| Remote Link | Original: This issue links to "Page (Confluence)" [ 632044 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 632044 ] |