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Suggestion
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Resolution: Unresolved
Issue Summary
Vendors are experiencing difficulties updating their profiles when using Diacritic characters, such as ä and ö, in the address field. The error message displayed is generic and uninformative, stating:
An unknown error occurred It might just be a hiccup. Try again in a bit.
Additionally, you can see the "Cannot contain non-english characters" error message in the developer console:
Steps to Reproduce
To reproduce the issue:
- Navigate to your vendor profile
- Edit the address field and add a diacritic character such as ä or ö
- Select Save
Expected Results
Update the profile successfully.
Actual Results
A generic error message displayed, stating:
An unknown error occurred It might just be a hiccup. Try again in a bit.
Workaround
Remove the non-Ascii characters.
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