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Bug
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Resolution: Unresolved
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Low
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Minor
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Visual regression testing
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S
Issue Summary
When a Marketplace Partner uploads an app logo, the generated thumbnail is smaller (72x72px) instead of the expected larger version (e.g., 288x288px). This issue arises because the app-catalog service is not returning the high-resolution URL value, preventing the rendering of larger logo sizes. The upload logo flow itself is functioning correctly. Further investigation is ongoing to determine the root cause.
Steps to Reproduce
- Upload a new logo to an app.
- Check the generated thumbnail, and it’s smaller than the other older app logos in Marketplace
Expected Results
App logo size should be the same as others which is 144x144px or larger
Actual Results
Logo is showing 72x72 px resolution.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- causes
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ECOHELP-56520 Failed to load
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[MP-307] Incorrect app logo thumbnail issue
b37330f485d8 since you have put in a long term backlog, can you please provide the workaround in a short term, please?
We are impacted too, looking forward for the fix or at least decent workaround.
b37330f485d8 - We are seeing the same problem here in our apps. Please provide a workaround in the meantime. Tks!