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  1. Atlassian Marketplace
  2. MP-257

Anomaly in invoice line items

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    • Severity 3 - Minor

      Issue Summary

      This is reproducible on Marketplace: Yes

      One invoice was observed with identical details: same product, maintenance date, entitlement ID and amount paid. 

      Could you please provide clarity on why this duplication has occurred?

      Your insights would be greatly appreciated to resolve this matter efficiently.

      Thank you for your assistance.

      Steps to Reproduce

      1. N/A
      2.  

      Expected Results

      The details should not be identical. 

      Actual Results

      The invoice has identical details: same product, maintenance date, entitlement ID and the paid value.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [MP-257] Anomaly in invoice line items

            jhaloot made changes -
            Workflow Original: JAC Bug Workflow v3 [ 4486438 ] New: JAC Bug Workflow v4 [ 4541628 ]
            Rukmini made changes -
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Vinicius Benedini made changes -
            Resolution Original: Tracked Elsewhere [ 15 ]
            Status Original: Closed [ 6 ] New: Needs Triage [ 10030 ]
            Anjali Chawla made changes -
            Resolution New: Tracked Elsewhere [ 15 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]
            Aditi Aggarwal made changes -
            Assignee Original: Nalin Shiva [ 27c9871dff24 ] New: Vinicius Benedini [ e03815e06264 ]
            Ashwin Goyal made changes -
            Assignee Original: Ashwin Goyal [ e74c5aa11e9e ] New: Nalin Shiva [ 27c9871dff24 ]
            Ashwin Goyal made changes -
            Component/s Original: Partner - Experience (Publishing, Reports, Account) [ 73400 ]
            Component/s New: Partner - Report data [ 73406 ]
            Vinicius Benedini created issue -

              e03815e06264 Vinicius Benedini
              27c9871dff24 Nalin Shiva (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated: