When there are multiple directories with the same group names, the user interface aggregates them, however when the migration assistant displays the total number of groups that will be migrated, retrieves the total number of groups from the database. Leading the customer to assume that there is some data discrepancy.
- Need to have duplicate groups entries across different directories in the database, see example below:
group_name directory_id internal-users 1 confluence-users 1 management 1 internal-users 10000 management 10000
- Check groups in the user interface (only 3 would be displayed)
- Create a migration plan on CCMA
3 groups would be displayed in the migration plan
5 groups are displayed in the migration plan
Currently there is no known workaround for this behaviour, a workaround will be added here when available