Support Migration for: Zephyr Scale - Test Management for Jira (fka: TM4J)

September, 22nd - Status Update:

• JCMA App migrations is being promoted to Public Beta.
• Customers willing to migrate must contact Zephyr Scale Support and ask to enable your target Cloud instance for data migration on our side.
• Refer our Cloud Migration Guide for instructions.
• Zephyr Scale JCMA migration support has been deployed.
• The status of this ticket is now Closed Done.

Problem Definition

Is your organization preparing for Atlassian's Journey to the Cloud? Are you preparing to migrate your Jira instance + Apps from Server (or Data Center) to Cloud?

Here is information to help you plan your migrations that include SmartBear's Zephyr Scale (formerly known as: TM4J).

Primary Migration Solution: Jira Cloud Migration Assistant (JCMA)

 
The Atlassian Jira + App migration platform, known as the Jira Cloud Migration Assistant (JCMA), will be our primary solution for Cloud Migrations.
 
GA of the Atlassian JCMA for Apps is anticipated late 2021 ("Marketplace app migration").
 
Here are the steps for migrating Zephyr Scale data using the JCMA:

1. Follow Atlassian's guide for the JCMA installation.
2. Raise a General Request with SmartBear to enable Zephyr Scale's migration.
3. Follow Zephyr Scale guide for Server-to-Cloud migration.

   About the JCMA

The JCMA is an app (think of it as a platform) for migrating a Jira Server instance to a Jira Cloud instance. The migration happens all at once, synchronously. When a customer migrates from Jira Server/DataCenter, to Jira Cloud, using the JCMA, the app migration platform will programmatically migrate Zephyr Scale - Test Management for Jira, and associated data from Server/DC to Cloud at the same time that it migrates your Jira instance.

Atlassian designed the JCMA in such a way that Marketplace Partners (such as SmartBear) build their app migration support on top of the JCMA. Therefore, when a customer migrates using the JCMA, the Jira instance is migrated to Cloud and then all the supported apps are migrated, all at the same time.

Zephyr migration development for the JCMA is complete. To migrate your Jira instance + Zephyr Scale, you must follow above steps. 

We recommend our customers to raise a Migration support ticket with Atlassian here while mentioning their plan to migrate Jira Server/DC data along with Zephyr Scale to Cloud

By doing so, you will contact the Cloud Migration Managers (CMM) from Atlassian and they will loop ours in the same ticket. Through Atlassian Migration Support (MOVE) ticket, you will get a better understanding of the available migration paths, the risks involved, and other relevant information.

Additional Migration Information

The SmartBear-Zephyr team is also collecting additional requirements from existing DC/Server customers for consideration in the JCMA.

Additional information can be found online at SmartBear:

Migration Status:

https://support.smartbear.com/zephyr-scale-server/docs/cloud-migration-guide.html 

Zephyr Scale, Features: Server/Data Center vs Cloud

https://support.smartbear.com/zephyr-scale-server/docs/features.html