Details
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Bug
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Resolution: Fixed
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High
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4
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Severity 3 - Minor
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15
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Description
Summary
When using the non-admin CSV import tool, the "Validate" feature is giving a false error when validating a CSV with Parent/Sub-task. Clicking on "Begin Import" with the same CSV and configuration will import the issues successfully with no errors.
Environment
- Atlassian Cloud
Steps to Reproduce
- Go to the non-admin CSV importer by going to the Issue Navigator, and clicking on the "..." on the top right -> Import issues from CSV
- Use this file Test-Link.csv
which contains this:
Summary, Issue Type, Issue ID, Parent ID First Issue, Task, 1, Second Issue, Sub-Task, , 1
- Select any project, leave the other settings as default.
- Map the CSV fields accordingly. (Summary:Summary, Issue Type:Issue Type, Parent ID:Parent Id, Issue ID:Issue Id)
- On the page with the "Begin Import" and "Validate" buttons, click on "Validate".
Expected Results
The Validation should pass through successfully without any errors.
Actual Results
The validation returns this error:
The validation process has found 1 error/s - Fatal error during import: Parent Issue cannot be null
Notes
- Although the Validation returns an error, the import will be successful if the user clicks on the "Begin Import" button.
- Even when using the example CSV file for Sub-tasks provided in the documentation, the same error is returned when validating.
Here are the Validation logs:
2018-01-05 13:09:11,873 INFO - Importer started! 2018-01-05 13:09:11,880 INFO - Engine is running in Validation-only mode 2018-01-05 13:09:12,089 INFO - All issues will be imported to project: Monopoly (MON) 2018-01-05 13:09:12,105 INFO - Creating issue: [externalId='1', summary='First Issue'] 2018-01-05 13:09:12,226 INFO - No problems found with issue 'First Issue' 2018-01-05 13:09:12,232 INFO - Creating issue: [externalId='autoid-8287858083947989194', summary='Second Issue'] 2018-01-05 13:09:12,238 ERROR - Fatal error during import: Parent Issue cannot be null
Here are the logs when the file is actually imported (without making any changes):
2018-01-05 10:03:22,732 INFO - Importer started! 2018-01-05 10:03:22,740 INFO - Engine is running in Import mode 2018-01-05 10:03:22,951 INFO - All issues will be imported to project: Monopoly (MON) 2018-01-05 10:03:22,968 INFO - Creating issue: [externalId='1', summary='First Issue'] 2018-01-05 10:03:25,406 INFO - Issue created successfully with Key [MON-15], [externalId='1', summary='First Issue'] 2018-01-05 10:03:25,701 INFO - Creating issue: [externalId='autoid-2380441573030003319', summary='Second Issue'] 2018-01-05 10:03:27,097 INFO - Issue created successfully with Key [MON-16], [externalId='autoid-2380441573030003319', summary='Second Issue']
Workaround
None.