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  1. Migration Platform
  2. MIG-25

Orphaned entities cause Jira Site import to fail

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    • Support reference count:
      51

      Description

      Issue Summary

      If a Jira site export contains corrupted data it causes the complete site import to fail.

      This problem manifests itself under various circumstances: (see internal notes in the first comment)

      Steps to Reproduce

      1. Generate an export file from a jira instance (server or cloud)
      2. edit the xml export file to create one piece of data to be "orphaned" (for example, remove a <project
        entity, but leave the <issues
        )

      Expected Results

      The import complete successfully. The orphaned entities are ignored.

      Actual Results

      The import fails with an unhelpful error message such as

      Please contact Atlassian support. org.postgresql.util.PSQLException: ERROR: column "issue" contains null values"
      

      Workaround

      Manually edit the XML export file to remove the orphaned entities.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              cchauvet Colin Chauvet
              Votes:
              1 Vote for this issue
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                Dates

                Created:
                Updated: