Details
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Type:
Bug
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Status: In Progress (View Workflow)
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Priority:
Low
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Resolution: Unresolved
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Component/s: Jira - Site import - From Server
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Labels:
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Support reference count:51
Description
Issue Summary
If a Jira site export contains corrupted data it causes the complete site import to fail.
This problem manifests itself under various circumstances: (see internal notes in the first comment)
Steps to Reproduce
- Generate an export file from a jira instance (server or cloud)
- edit the xml export file to create one piece of data to be "orphaned" (for example, remove a <project entity, but leave the <issues)
Expected Results
The import complete successfully. The orphaned entities are ignored.
Actual Results
The import fails with an unhelpful error message such as
Please contact Atlassian support. org.postgresql.util.PSQLException: ERROR: column "issue" contains null values"
Workaround
Manually edit the XML export file to remove the orphaned entities.