• Severity 2 - Major

      Issue Summary

      Confluence cloud migration does not work in IE11

      Steps to Reproduce

      I've used an external non-atlassian account and I was not logged in in the browser before I started migration

      1. Use IE 11 browser
      2. Start Confluence cloud migration
      3. Get to "Connect to your cloud site" page
      4. Hit "Choose cloud site button"
      5. Login to the account and select the site

      Expected Results

      Your migration site is selected and you can proceed with the migration

      Actual Results

      Migration site is not selected. You are redirected back to the "Connect your cloud site" page which offers you to select the site again. You can't proceed further

      See attached video.

      Workaround

      Use another browser

            [MIG-149] Confluence cloud migration does not work in IE11

            Dee (Inactive) made changes -
            Remote Link Original: This issue links to "Page (Extranet)" [ 480738 ]
            Dee (Inactive) made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 480738 ]
            Byron Walker made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]

            Great news...

            This should now be fixed as part of Confluence Cloud Migration Assistant 2.5.0

            https://marketplace.atlassian.com/apps/1219672/confluence-cloud-migration-assistant?hosting=server&tab=versions

            Cheers,
            Byron

            Byron Walker added a comment - Great news... This should now be fixed as part of Confluence Cloud Migration Assistant 2.5.0 https://marketplace.atlassian.com/apps/1219672/confluence-cloud-migration-assistant?hosting=server&tab=versions Cheers, Byron
            Byron Walker made changes -
            Status Original: Needs Triage [ 10030 ] New: In Progress [ 3 ]
            Jason Wong made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 477962 ]
            Dee (Inactive) made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 476443 ]
            Andrei Khudavets made changes -
            Description Original: h3. Issue Summary
            Confluence cloud migration does not work in IE11

            h3. Steps to Reproduce
            I've used an external non-atlassian account and I was not logged in in the browser before I started migration
            # Use IE 11 browser
            # Start Confluence cloud migration
            # Get to "Connect to your cloud site" page
            # Hit "Choose cloud site button"
            # Login to the account and select the site

            h3. Expected Results
            Your migration site is selected and you can proceed with the migration

            h3. Actual Results
            Migration site is not selected. You are redirected back to the "Connect your cloud site" page which offers you to select the site again. You can't proceed further

            h3. Workaround
            Use another browser
            New: h3. Issue Summary
            Confluence cloud migration does not work in IE11

            h3. Steps to Reproduce
            I've used an external non-atlassian account and I was not logged in in the browser before I started migration
            # Use IE 11 browser
            # Start Confluence cloud migration
            # Get to "Connect to your cloud site" page
            # Hit "Choose cloud site button"
            # Login to the account and select the site

            h3. Expected Results
            Your migration site is selected and you can proceed with the migration

            h3. Actual Results
            Migration site is not selected. You are redirected back to the "Connect your cloud site" page which offers you to select the site again. You can't proceed further

            See attached video.

            h3. Workaround
            Use another browser
            Andrei Khudavets made changes -
            Attachment New: cloud-migration-bug.mov [ 385939 ]
            Andrei Khudavets made changes -
            Labels New: testival

              Unassigned Unassigned
              akhudavets Andrei Khudavets
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: