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  1. Jira Work Management Cloud
  2. JWMCLOUD-817

User picker "People" custom field not addable at Forms screen

    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Medium Medium
    • Forms - Create
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      At a team-managed business project, the User picker "People" custom field is not addable at Forms screen even the documentation mentioning the possibility.

      Steps to Reproduce

      At a team-managed business project go to:

      Forms > Create new field > Create a People type field

      Expected Results

      The field to appear as a option to drag in to the Form.

      Actual Results

      The field does not appear as option to drag to the Form.

      Workaround

      As workaround we can create a Custom field user picker at:

      1. Settings > Issues > Custom fields
      2. Then add it to the issue layout of your desired issue type at the Team-managed business.
      3. After that the field will appear as an option at the Form.

            [JWMCLOUD-817] User picker "People" custom field not addable at Forms screen

            Jiajie Liu made changes -
            Resolution New: Cannot Reproduce [ 5 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]

            Jiajie Liu added a comment -

            Cannot reproduce this issue. 

            Jiajie Liu added a comment - Cannot reproduce this issue. 
            Jesus Quintana made changes -
            Component/s Original: List - Custom Fields [ 65392 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            João Ataides made changes -
            Priority Original: Low [ 4 ] New: Medium [ 3 ]
            João Ataides made changes -
            Description Original: h3. Issue Summary

            At a team-managed business project, the User picker "People" custom field is not addable at Forms screen even the documentation mentioning the possibility.
            h3. Steps to Reproduce

            At a team-managed business project go to:

            Forms > Create new field > Create a People type field

            !image-2024-11-08-15-01-22-410.png|width=743,height=353!
            h3. Expected Results

            The field to appear as a option to drag in to the Form.
            h3. Actual Results

            The field does not appear as option to drag to the Form.
            h3. Workaround

            As workaround we can create a Custom field user picker at:
             # Settings > Issues > Custom fields
             # Then add it to the issue layout of your desired issue type at the Team-managed business.
             # After that the field will appear as an option at the Form.
            New: h3. Issue Summary

            At a team-managed business project, the User picker "People" custom field is not addable at Forms screen even the documentation mentioning the possibility.

            !image-2024-11-08-15-06-45-199.png|width=450,height=448!
            h3. Steps to Reproduce

            At a team-managed business project go to:

            Forms > Create new field > Create a People type field

            !image-2024-11-08-15-01-22-410.png|width=743,height=353!
            h3. Expected Results

            The field to appear as a option to drag in to the Form.
            h3. Actual Results

            The field does not appear as option to drag to the Form.
            h3. Workaround

            As workaround we can create a Custom field user picker at:
             # Settings > Issues > Custom fields
             # Then add it to the issue layout of your desired issue type at the Team-managed business.
             # After that the field will appear as an option at the Form.
            João Ataides made changes -
            Attachment New: image-2024-11-08-15-06-45-199.png [ 469442 ]
            João Ataides created issue -

              Unassigned Unassigned
              317cfe2903e3 João Ataides
              Affected customers:
              2 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: