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  1. Jira Work Management Cloud
  2. JWMCLOUD-541

Filters should not use the assignee values as suggested values for custom user fields

    • 1
    • Severity 2 - Major

      Issue Summary

      The Team Managed JWM project's board filter is not showing the complete list of users when the Assignee field is not added to any issue type in the project

      Steps to Reproduce

      1. Go to a Business Team Managed project.
      2. Remove the assignee field from all issue types
      3. Create a People field (single-user picker)
      4. Go to the projects' board
      5. Go to the custom field filter section in the Filters menu

      Expected Results

      Show the list of users to filter the board with.

      Actual Results

      The filter only shows the users that currently have an issue assigned and the "Unassigned" value OR if no assignees in the project then it will only show the "Unassigned" value

      Workaround

      If the assignee field is not being used, then add it to an issue type in the "Hide when empty section"

      1. Go to Project Settings
      2. Issue Types
      3. From the left column, drag and drop the "Assignee" field into the "HIDE WHEN EMPTY" section.

      Reference: 

            [JWMCLOUD-541] Filters should not use the assignee values as suggested values for custom user fields

            Gerson Gutierrez made changes -
            Labels New: jsw-s1
            Blaze Hadzik made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]
            Matt Di Berardino made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            Matt Di Berardino made changes -
            Assignee New: Eduard Shvedai [ eshvedai ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Carla Baba made changes -
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Gerson Gutierrez made changes -
            Remote Link New: This issue links to "FUN-261 (Web Link)" [ 797002 ]
            Gerson Gutierrez made changes -
            Remote Link New: This issue links to "FUN-262 (Web Link)" [ 797001 ]
            Gerson Gutierrez made changes -
            Description Original: h3. Issue Summary

            The Team Managed JWM project's board filter is not showing the complete list of users when the Assignee field is not added to any issue type in the project
            h3. Steps to Reproduce
             # Go to a Business Team Managed project.
             # Remove the assignee field from all issue types
             # Create a People field (single-user picker)
             # Go to the projects' board
             # Go to the custom field filter section in the Filters menu

            h3. Expected Results

            Show the list of users to filter the board with
            h3. Actual Results

            The filter only shows the users that currently have an issue assigned and the unassigned value OR if no assignees in the project then it will only show the unassigned value
            h3. Workaround

            If the assignee field is not being used, then add it to an issue type in the "Hide when empty section"
             # Go to Project Settings
             # Issue Types
             # From the left column, drag and drop the "Assignee" field into the "HIDE WHEN EMPTY" section.

            Reference: 

            !Asignee filed in hide when empty.gif|thumbnail!
            New: h3. Issue Summary

            The Team Managed JWM project's board filter is not showing the complete list of users when the Assignee field is not added to any issue type in the project
            h3. Steps to Reproduce
             # Go to a Business Team Managed project.
             # Remove the assignee field from all issue types
             # Create a People field (single-user picker)
             # Go to the projects' board
             # Go to the custom field filter section in the Filters menu

            h3. Expected Results

            Show the list of users to filter the board with.
            h3. Actual Results

            The filter only shows the users that currently have an issue assigned and the "Unassigned" value OR if no assignees in the project then it will only show the "Unassigned" value
            h3. Workaround

            If the assignee field is not being used, then add it to an issue type in the "Hide when empty section"
             # Go to Project Settings
             # Issue Types
             # From the left column, drag and drop the "Assignee" field into the "HIDE WHEN EMPTY" section.

            Reference: 

            !Asignee filed in hide when empty.gif|thumbnail!
            Gerson Gutierrez made changes -
            Description Original: h3. Issue Summary

            The Team Managed JWM project's board filter is not showing the complete list of users when the Assignee field is not added to any issue type in the project
            h3. Steps to Reproduce
             # Go to a Business Team Managed project.
             # Remove the assignee field from all issue types
             # Create a People field (single-user picker)
             # Go to the projects' board
             # Go to the custom field filter section in the Filters menu

            h3. Expected Results

            Show the list of users to filter the board with
            h3. Actual Results

            The filter only shows the users that currently have an issue assigned and the unassigned value OR if no assignees in the project then it will only show the unassigned value
            h3. Workaround

            If the assignee field is not being used, then add it to an issue type in the "Hide when empty section"
             # Go to Project Settings
             # Issue Types
             # From the left column, drag and drop the "Assignee" field into the "HIDE WHEN EMPTY" section.

            Reference: 

            !Asignee filed in hide when empty.gif|width=120,height=67!
            New: h3. Issue Summary

            The Team Managed JWM project's board filter is not showing the complete list of users when the Assignee field is not added to any issue type in the project
            h3. Steps to Reproduce
             # Go to a Business Team Managed project.
             # Remove the assignee field from all issue types
             # Create a People field (single-user picker)
             # Go to the projects' board
             # Go to the custom field filter section in the Filters menu

            h3. Expected Results

            Show the list of users to filter the board with
            h3. Actual Results

            The filter only shows the users that currently have an issue assigned and the unassigned value OR if no assignees in the project then it will only show the unassigned value
            h3. Workaround

            If the assignee field is not being used, then add it to an issue type in the "Hide when empty section"
             # Go to Project Settings
             # Issue Types
             # From the left column, drag and drop the "Assignee" field into the "HIDE WHEN EMPTY" section.

            Reference: 

            !Asignee filed in hide when empty.gif|thumbnail!

              eshvedai Eduard Shvedai
              4c399280d82e Gerson Gutierrez
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: