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Suggestion
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Resolution: Unresolved
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4
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Problem Definition
JWM board's feature to display issues based on their workflow is not present in the mobile version of the Jira app.
Details of the option available in the Web application is detailed in Workflows and statuses for the board document.
- Mobile view:
Mobile view recording.MP4
Suggested Solution
Kindly support the feature to choose the workflow on the board to display their respective issues in Jira mobile app as well.
Workarounds:
- Your users could try accessing Jira using the desktop version through their web browsers instead of the app, for the specific Business project.
- If one specific workflow is needed more by your users than the rest, you can set a default issue type in your issue type scheme, and the workflow linked to that issue type will be displayed on the board. Otherwise, the workflow displayed will be the first one in your list of workflows.
- Simplify the workflows in your business project so that only one workflow is used across all the project issue types. This would heavily depend on the number of validators, conditions, and post functions, as well as how meaningful the statuses are for your team, which is something you would have to evaluate.
- Use a Software board, updating its filter so it brings only issues from your Business project. For example, if you create a search filter that retrieves all the issues from your project MMR, and then create a Company-managed Kanban board based on that filter, it will retrieve all its issues from the business project, and your users will be able to see all statuses in a single board, as Software Kanban boards do show issues from all statuses from all workflow in a single board, even on the mobile apps, as long as the statuses are mapped to those columns in the board configuration. More about this can be found at Configure a company-managed board.