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Suggestion
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Resolution: Timed out
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2
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Issue Summary
In the Calendar view of a Jira Work project, you get an error message when you attempt to pull issues from one date to another OR from 'unscheduled' to a date.
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Error updating item
We're having trouble updating this item. Contact your admin to check you have permission to update this item.
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I checked the network tab while executing this process, and it returned this error message:
"Field 'customfield_10015' cannot be set. It is not on the appropriate screen, or unknown."
The customfield_10015 is the Start date, and if it isn't on the screen of the project in question, the error message "Error updating item" will appear in the UI
Steps to reproduce:
-Remove the "Start Date" field from the view screen in the JWM project.
-Go to the Calendar section and try to move one issue to a different date.
-You should receive the previous error after it.
Expected Results
It will be better to display on the UI error message,"' Start Date' must be visible on the screen for this project to use the calendar."
Actual Results
The only message available right now is:
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Error updating item
We're having trouble updating this item. Contact your admin to check you have permission to update this item.
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It will be helpful to improve the error message to indicate in this case which is the missing field in the UI, so that the users can fix this issue easily and faster.
Hi everyone,
Thank you for bringing this suggestion to our attention. As explained in our new feature policy, there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritise and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order.
Unfortunately, as a result of inactivity for an extended period of time, this suggestion didn’t make it to the roadmap and we are closing it.
While this issue has been closed, our Product Managers continue to look at requests on jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket.
Thank you again for providing valuable feedback to our team - Jira Cloud Product Management